Xpress Single User
Contents
1. 8 2 to assign a contact person to deal with all correspondence and communication with the Company in respect of this agreement 8 3 to select only suitably trained staff for operation of the product 8 4 to institute any new releases or error fixes and versions of products in line with the Company s recommendations and to keep machine operating software up to date and to pay all costs associated therewith 8 5 not to reverse engineer dissemble or translate decode or modify the product 8 6 not to loan rent assign sub lease or in any other manner or form transfer the product to any unauthorised third party 8 7 to comply with the registration requirements including the initial registration of the product which requirements the Company will determine from time to time and in its absolute and sole discretion 8 8 to notify the Company of any changes to the bank account details listed in the Debit Order Details contained in this agreement 8 9 to pay to the Company an administration fee of R250 for each and every instance that a debit order payment is rejected by the Customers bankers 8 10 to ensure that the Product is suitable for the purpose intended 8 11 to keep a minimum of one separate backup of your current data of a standard and frequency to allow the Customer to recover information without any undue loss of stafftime 8 12 to notify the Company of any alleged defect within a period not exceeding 5 five days2. Terms and Conditions governing Pastel Cover Signed Date Please initial the terms and conditions overleaf Simply complete this order form place it in an envelope and mail it back to us at Alternatively fax the form with your bank deposit slip back to us Johannesburg Cape Town Durban PO Box 781893 Block M PO Box 25194 Sandton Greenford Office Estate Gateway 2146 Punters Way 4321 Kenilworth 7708 Tel 011 290 2700 Tel 021 680 9000 Tel 031 566 3750 Fax 011 784 0200 Fax 021 680 9090 Fax 031 566 3694 2 Softline PASTEL beyond accounting Softline Pty Ltd Pastel House Softline Technology Park 151 Katherine Street Atholl Ext 12 Sandton 2031 PO Box 781893 Sandton 2146 initial here Pastel Cover Terms and Conditions DEFINITIONS the Company means Softline Pastel a division of Softline Pty Ltd agreement means the agreement set out in this document together with any appendices hereto and referred to as the Pastel Cover Agreement the territory means South Africa Lesotho and Swaziland initial registration means the initial supply and registration of the product and documentation annual fee means the annual charge as set out in the schedule of services to this agreement documentation means the user manual and any other related paperwork supplied by the Company or its authorised dealer which may or may not be related to the Product product means
3. from the date the alleged defect becomes apparent 8 13 to use their username and pin number for their own business use only 8 14 not to disclose their username and pin number to any other person for any reason whatsoever and will maintain the confidentiality thereof 9 NOTICES 9 The parties choose as their domicilium citandi et executandi the address set out on the front page of this agreement for the purpose of serving any documents or legal process in regard hereto 9 2 Any notice given and any payment made by a party to the other the addressee which 9 2 1 is delivered by hand during the normal business hours of the addressee at the addressee s domicilium for the time being shall be presumed unless the contrary is proved by the addressee to have been received by the addressee at the time of delivery provided that if the delivery is effected by or on behalf of the Customer at the Company s domicilium the presumption shall only apply as regards to the Company if proof of receipt is obtained by the party effecting such delivery and duly produced as may be required to prove such delivery 9 2 2 is posted by pre paid registered post from an address within the Republic of South Africa to the addressee at the addressee s domicilium for the time being it shall be presumed unless the contrary is proved by the addressee to have been received by the addressee on the seventh day after the date of posting 10 GENERAL 10 1 This ag
4. Version Date New Xpress 2005 amp Xpress Start up Pastel Cover Order Form Pastel Cover will automatically be activated for 30 days on registration of your Pastel product Should you wish to extend the initial Pastel Cover Subscription for an additional 12 months simply indicate so on this form Select your desired options complete the form and return to Pastel by fax or post to the address at the bottom of this form Please complete Section A with your current contact and product details A Please complete your details Pastel Product Serial Number Internal Use Only Company Name Customer A C No Job Title Position Inv No Mr Mrs Ms Dr First Name Serial Surname Physical Address Postal Address Province Post Code Province Post Code Telephone work Facsimile Cell Number optional E mail Address Vat Registration Number Pastel Channel Partner Company Number their Pastel account code Pastel Channel Partner Company name If you have opted to activate Pastel Cover and extend the initial terms of the contract by 12 Months please complete Section B by selecting which Pastel Accounting product you have B Schedule of Services Price for12 Months Subscription fee waived if yo
5. der The Customer by virtue of their signature to this agreement agrees to payment by debit order and agrees not to cancel the debit order for the duration of the agreement 3 1 The Company shall be entitled to increase the Annual Fee from time to time Details of such increases will be published on the Company s website 32 Failure to pay any amount due in terms of the Agreement on the due date shall entitle the Company without prejudice to any other remedies to charge interest on a daily basis at 2 5 two comma five percentum per month from the due date of payment to the actual date of payment 4 TERM This agreement shall commence on the effective date and shall continue until end of the initial term If notice of termination is not given at least 90 days prior to the end of the initial term this agreement shall automatically be renewed for a further period of twelve months and the provisions above shall mutatis mutandis apply in respect of such 12 twelve month period The Company may terminate this agreement summarily including access to support and software if 4 1 the Customer breaches any terms of this agreement and fails to remedy same within 10 ten days of receipt of written notification from the Company 4 1 2 the Customer fails to pay any amount due in terms of this agreement on the due date 4 1 3 the Customer commits an act of insolvency as defined in the Insolvency Act In the event that this agreement is term
6. ections updates and releases to the product arising as a result of a changes in database used by the product are specifically excluded from this agreement 5 5 if the Company cannot effect any correction telephonically the Company or a Pastel Approved Partner upon receipt of written authorisation from the Customer may in its sole discretion attend at the Customer s premises to effect the correction in which event such attendance together with travelling time and expenses shall be charged to the Customer by the Company ora Pastel Approved Partner 5 6 the Company shall not be responsible for and shall not be obliged to correct errors which result 5 6 1 from failure of equipment or other software including but not limited to machine operating software third party applications not developed by the Company and which are not covered by this agreement including faults in electrical supply and operator error from whatever cause or caused by cable or connector malfunction or breaks 5 6 2 from environmental conditions including but not limited to conditions associated with humidity and air conditioning 5 6 3 from accident negligence misuse or default by the Customer or any third party or due to a force majeure 5 6 4 from failure of fixed or removable storage media 5 6 5 from any version of the products other than the current version of the product 5 7 Any time spent by the Company investigating an error caused by any of the abo
7. f the Company instituting legal proceedings against the Customer to recover amounts due to the Company or take any other legal steps arising out of this agreement the Customer shall be liable for legal costs on the scale as between attorney and own client and or any collection costs initial here
8. inated for any of the reasons mentioned in paragraph 4 the Customer shall not be entitled to a refund of any amount paid in terms of this agreement In the event that this agreement is terminated and the Customer wishes to enter into a new agreement the Customer will be charged such amounts as would be applicable to a new agreement 5 COMPANY OBLIGATIONS The Company undertakes that 5 1 the Company shall use reasonable endeavours to support the product during the term of this agreement by providing telephonic and e mail support during working hours 5 2 the Company shall only be responsible to provide support for the product on the current versions of the product and the most recent version of the product in existence prior to the current version of the product 5 3 the Company at its sole discretion reserves the right to issue new versions of the product and documentation 5 4 the Company shall endeavour to provide corrections updates and releases to the product at such times as it in it s sole discretion shall determine The Customer shall be responsible for the installation of corrections updates and releases to the product and for ensuring that its staff have the capability of carrying out such installations Should the Customer fail to install such systems correctly or at all in accordance with the Company s instructions the Company or Pastel Approved Partner shall have the right to charge for services rendered in this regard Corr
9. reement constitutes the whole agreement between the parties No variation addition or cancellation of this agreement or any waiver of any rights shall be of any force unless reduced to writing and signed by the parties 10 2 No indulgence leniency or extension of time which the Company may show to the Customer shall in any way prejudice the Company or preclude the Company from exercising its rights in the future 10 3 This agreement and all matters or disputes arising there from or incidental thereto shall be governed and construed in accordance with the laws of the Republic of South Africa 10 4 The Company s preferred medium of correspondence and communication with the Customer will be by means of email The Customer is responsible for supplying the Company with a valid email address and notifying the Company of any changes in this email address from time to time 11 JURISDICTION 11 1 The Customer by its signature hereto and in terms of the provisions of Section 45 of the Magistrate s Court Act No 32 of 1944 as amended consents to the jurisdiction of the Magistrate s Court in relation to any action or proceeding instituted against the Customer in terms of or arising out of provisions of this agreement provided that the Company in its sole and absolute discretion shall be entitled to institute any such actions or proceedings in any division of the High Court of South Africa possessed of the requisite jurisdiction 11 2 In the event o
10. the products listed in the schedule of services to this agreement working hours means the hours of 08h00 to 17h30 on a Monday to Thursday 08h00 to 17h00 ona Friday and 09h00 to 12h00 on a Saturday in South A frica excluding official public holidays effective date the date of acceptance of this agreement by the Company This agreement shall be construed and interpreted in accordance with the laws of South Africa and phrases and words defined here shall apply in the remainder of this agreement When the Customer subscribes to Pastel Cover the Company will issue a username and a pin number to the Customer By using the username and pin number to access the service offered by Pastel Cover the customer will be signifying their acceptance of these terms and conditions of use which is a binding agreement between the Company and the Customer 2 LICENCE The Customer hereby agrees to comply with the Licence Agreement pertaining to the product and documentation as specifically recorded in the product or documentation The Customer is granted anon exclusive non transferable licence to use the products and documentation 3 FEESAND PAYMENT The Customer shall pay to the Company all amounts due in terms of this agreement in full prior to the commencement of the Agreement and on any annual renewal of this agreement as contemplated in paragraph 4 The annual fee payable by the Customer on any annual renewal will be paid by means of debit or
11. u subscribe within 30 days of registering your product R 200 00 incl VAT Pastel Xpress Start up 2005 R 300 00 pa incl VAT or Subscription fee waived if you subscribe within 30 days of registering your product R 798 00 incl VAT Pastel Xpress 2005 Single User Multi Company R 1 205 00 pa incl VAT or Subscription fee waived if you subscribe within 30 days of registering your product R 798 00 incl VAT Pastel Xpress 2005 2 User Multi Company R 1 370 00 pa incl VAT or Subscription fee waived if you subscribe within 30 days of registering your product R 798 00 incl VAT Pastel Xpress 2005 3 User Multi Company R 1 595 00 pa incl VAT Total for Section D R 0 00 pa incl VAT Please note that this quote is only valid for 7 days initial here Please complete Section C with your payment details Cc Complete your payment details Please find attached my Cheque in favour of Pastel Software Pty Ltd Deposit Slip OR debit my Mastercard Visa Diners Club Card Number Card Expiry Date Cardholder s Name CVC Number located on back of card Cardholder s Signature Bank Details for deposit Nedbank Ltd Sandton City Branch Code 19 70 05 Current Account Number 1970 572 752 Please indicate your acceptance of the order and the attached Terms and Conditions wish to subscribe to Pastel Cover hereby accept the
12. ve shall be charged for by the Company as an additional cost at the Company s then current rates of service and travelling on a time and material basis 6 INTELLECTUALPROPERTY The Company retains the right title and interest in ownership of the copyright and all other intellectual property rights in the product and the documentation The Customer acknowledges that nothing contained in this agreement shall give the Customer any right title or interest in the intellectual property 7 LIABILITY The Company makes no warranties and representations whether express or implied in respect of the products the disks or the documentation attaching to the product and in no event will the Company be liable for direct indirect special incidental or consequential damages arising out of the use or inability to use the products or documentation even if advised of the possibility of such damage In addition the Company specifically does not warrant or guarantee or make any representations concerning the use of or the result of the use of the product and the product is purchased and used at the sole risk of the Customer Any claim which the Customer may have against the Company shall be limited to the Company either replacing or repairing the product at the sole discretion ofthe Company 8 THE CUSTOMER S OBLIGATIONS The Customer undertakes 8 1 to keep master copies of the products and documentation in a safe place at it s principle place of business
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