ARAID 3500 / S3500 User`s Manual
Contents
1. a k kK nennen 12 Questions amp Answers for RAID 1 Users 13 POWER FAILURE WHILE DISK REBUILD IS IN 5 13 PREVENTING AND RECOVERING FROM AN UNEXPECTED VIRUS ATTACK k k kk aaa aaa KK KK KA KA KAK 13 REPLACING AND UPGRADING HARD 5 14 Accordance and ARAID are registered trade marks of Accordance Systems Inc Accordance Systems Inc www accordancesystems com www accordance com tw Thank you for purchasing ARAID 3500 S3500 Before you begin please read the following ARAID 3500 53500 complies with standard RAID 1 disk mirroring and RAID 0 disk striping definitions Please set both primary and secondary drives at SATA II 3 0Gb mode before installation ARAID 3500 S3500 User s Manual Note 3G mode is the factory default setting when you purchase drives from market Please DO NOT mix SATA 3G with SATA I 1 5G drives on this device Use Two Identical Hard Drives as possible We recommend that two identical drives same brand model capacity place of production firmware version be used with this product for optimal performance and convenience The drives used must be brand new or in excellent condition Accordance also recommends using the drive manufacturer s testing tool to scan the drives for bad sectors and2. 1st HDD 2nd HDD Rebuild Progress Ist HDD to 2nd HDD Time Remaining 7 meo A az AraidEye 9 Accordance Systems Inc ARAID 3500 S3500 User s Manual Windows and Linux versions of SNMP Agent are available They allow mid and large scale network managers to easily manage thens to thousands of ARAID disk arrays They can be used with other network management software such as HP OpenView IBM NetView and Accordance OpManager to serve as centralized management where Ly status of drive cooling fan and temperature is accessible at any time _ 22010 Accordnace Systems provides enterprise proprietary MIB and traps OpManager 10 Accordance Systems Inc ARAID 3500 S3500 User s Manual ARAID T3500 53500 Family Products 1 Add IDE Bridge g m 59 O TT O POWER Rear View of ARAID 3500 S3500 IDE 2 ARAID T3500 TS3500 External model 1 Front View 2 Rear View 1 Power ON OFF Switch 2 110 220V Power Connector 3 RS 232 Connector DB 9 11 Accordance Systems Inc ARAID 3500 S3500 User s Manual ARAID T3500 TS3500 For eSATA USB 1394 IDE 3 ARAID T3500 TS3500 Rear View z eSATA Interface 1 Connect eSATA port of motherboard to the Rear slot of PC USB 2 0 or 3 0 Interface 1 USB Connector 1394a 400MB Interface 1 1394a Connector USB 1394a Interface 1 USB Connector
3. Pri HDD Sec HDD Mobile Racks Note Drive as optional item a ARAID 3500 3500 Tray with drive ARAID 3500 S3500 User s Manual ARAID 3500 S3500 Features eARAID 3500 53500 complies with standard RAID Level 1 and RAID Level 0 definitions eSupports PC operating systems without installation of additional drivers eConnects to SATA II or IDE host port of a PC Add on cards not required true plug and play design eARAID 3500 53500 supports AHCI mode eSupports major brand SATA II 3G drives such as Seagate Hitachi WD eSupports disk hot swap hot plug and Automatic Rebuild Function ARF There is no need to turn off the PC when replacing a drive eUser Interface 1 LCD shows drives fan and temperature status eUser Interface 2 LED indicator shows drive s read write status eUser Interface 3 Buzzer alerts of drive failure fan failure or over heating eMonitoring Interface 4 Supports COM amp USB ports for physical or virtual RS 232 communication eMonitoring Interface 5 Supports SNMP function for standard network management eEquipped with a quiet powerful 6 cm Japan durable cooling fan with ePower Requirements 5 V 12V eSecurity locks and keys for drive trays eARAID 53500 can enable a hard drive s security feature Any hard drive with security feature which has been used in an ARAID 83500 its data cannot be read written by any PC or other different ARAID Model The hard driv
4. 6cm fan 2 SATA II connector connects E to PC URI RS 232 port to USB connector R1 Legacy 9 pin RS 232 port Jumper settings Olsen RAID 1 Master Pen Default Default RAID 0 15 pin power socket Power connector for 6cm cooling fan ARAID 3500 S3500 User s Manual How to Use A R F Properly Use ARF Auto Rebuild Function compatible hard drives and operating systems to ensure normal operation Also please note that different operation modes are activated when the switch on the front panel is set to Single or Dual 1 Turn on your PC with only one drive installed in the upper bay 2 When the operating system completes the start up process set the switch to Dual and insert the second drive at the same time ARF will go active If the switch is set to Single the LCD message will show that the second drive 1s still OFF even after the insertion of second drive 3 After few seconds the ARF operation will start 4 ARF progress is shown in percentage on the LCD display 5 Maximum ARF ratereaches 80 120 GB hour under optimal conditions 6 After the new drive is rebuilt completely the LCD display will again show both drives are OK LCD Display After completing Auto Rebuild Function Operating with Dual Mode RAID 1 Note The Dual mode is the default RAID 1 operating mode Set the front panel switch at DUAL mode ARAID would work as followings 1 ARAID can boot the system with one hard drive fr
5. ARAID 3500 S3500 User s Manual Mirror On Demand You can perform a manual Mirror On Demand duplicate primary drive to secondary drive by switching from Single mode to Dual mode If ARAID is switched from Dual mode to Single mode the secondary drive will stop performing read write and real time backup operations Notice for RAID 0 Users Front Panel Switch Setting Dual Dual drive mode This is the default normal operating mode for RAID 0 RAID 0 Disk Stripe employs two drives to increase disk capacity and increase performance Single DO NOT set switch for RAID 0 operation Although RAID 0 operation requires two on line drives the Single mode is not allowed Use a small piece of tape to mistakenly switch to Single mode which causes data loss If users mistakenly switch to Single mode then turn off and power on the ARAID it may cause data loss ARAID 3500 S3500 User s Manual Unpacking ARAID 3500 S3500 1 Please remove ARAID 3500 3500 from the package 2 Check the package for the following items Contact your retailer immediately for any missing or damaged items Mobile rack 1 in upper bay User s Manual Mobile rack 2 in lower bay RS232 cables one set Two security keys Bag of screws Software CD 3 Optional Management Software a AraidEye for Linux b SNMP Agent for ARAID 3500 53500 c SNMP Network Server Software Accordance OpManager 91 araid 3000 GP
6. amp Error Messages 16 Accordance Systems Inc ARAID 3500 S3500 User s Manual ACCORDANCE WWW ACCORDANCESYSTEMS COM WWW ACCORDANCE COM TW un 73 Solaris 5 rp gt T 17 e Accordance Systems Inc
7. 0823AS drives Company ABC experiences a Seagate250GB disk crash and has no more ST3250823AS to replace Instead a new Seagate Family ST3300622AS Seagate250GB is available for replacement For daily operation the smaller drive the Seagate250GB needs to be put in upper bay and the larger drive the Seagate300GB must be put in the Lower Bay as a mirrored couple In this scenario the mirror couple of Seage250GB Seagate300GB its effective capacity 1s 250GB RAID 1 disk array capacity is always defined by the capacity of the smaller drive For Windows User ONLY If at some later point the 2nd drive Seagate250GB malfunctions and the Seagate300GB is the surviving drive you can enlarge the Seagate300GB s partition size from 250GB to 300GB by using a third party s program such as Symantec s Ghost or Partition Magic Then mirror it to 14 Accordance Systems Inc ARAID 3500 S3500 User s Manual another Seagate300GB and gather a 300GB disk capacity 15 Accordance Systems Inc ARAID 3500 S3500 User s Manual Appendix A Product Question Report araid series No Date Company Name Name Manufactured Date or Purchase Equipment amp Environment C or Motherboard Brand amp Model IOS Phoenix or Award or AMI DD 1 Brand Model Series number ersion of Windows Linux other enchmark Application if available Mandatory Optional but it helps to identify problem Test Procedure
8. 2 1394a Connector IDE Interface 1 IDE connector 2 Connect IDE port of motherboard to the Rear slot of PC Connect from PC enclosure to an External model ARAID T3500 S3500 Accordance Systems Inc ARAID 3500 S3500 User s Manual Failure and Troubleshooting Guide for RAID 1 When both drives are working properly LCD shows When the drive in the upper bay is working properly but the one in the lower bay fails LCD shows ARAID 3500 S3500 can still read write the normal drive but replace the failed one in the lower bay as soon as possible When the drive in lower bay 1s working properly but the one in the upper bay fails LCD shows ARAID 3500 S3500 can still read write the normal drive but replace the failed one in the upper bay as soon as possible When both drives failed LCD show At this time ARAID 3500 3500 can no longer read write the hard drive Please replace both drives as soon as possible Note Always replace new drives with an identical model or a model in same series with larger capacity from the same manufacturer Q1 A1 Q2 A2 Questions amp Answers for RAID 1 Users Power failure while disk rebuild is in progress What should I do if the power fails while auto rebuild is in progress Just turn on the PC again the disk rebuild will restart and continue regardless of whether you are rebuilding from primary to secondary upper bay to lower bay o
9. ARAID 3500 S3500 User s Manual ARAID user MANUAL EE ACCORDANCE WWW ACCORDANCESYSTEMS COM ARAID 3500 S3500 User s Manual A araid Model 3500 3500 User s Manual Revision A Table of Contents Thank you for purchasing ARAID 3500 53500 KAK 2 jie 6 ne cj 9 9 te 5 ARAID 3500 S3500 Features a KK A KAK K KK KK KAK K A 4 c 4 YSI i Oi I LT u c 5 Rear View and Jumper Settings of ARAID 3500 53500 6 ARAID 35007 93500 Real YEW l k enka dike kaya bal nana n k da rS mit Ui UT aH ala 6 row 6 Us ARF PNY ENERO b l vane W n 7 Operating with Single Mode RAID 1 8 Switching from Single Mode to Dual Mode RAID 1 000 9 Performing a Manual Mirror On Demand 9 ARAID T3500 7 T93500 Family Products iR EVE PK IN Y KK KAK VHS Y Ra t ROYA ERR HUE SY atit 11 ARAID T3500 TS3500 For eSATA USB 1394 IlDE
10. ary drive is OFF If you place an only drive in the lower bay ARAID would not be able to access it Pri HDD Sec HDD Switch in Single mode OFF indicates power for secondary drive is OFF 2 Even two drives are installed ARAID only access the Primary drive because the power of Secondary drive is still OFF Switch in Single mode OFF indicates power for secondary drive is OFF 8 Accordance Systems Inc ARAID 3500 S3500 User s Manual Switching from Single Mode to Dual Mode RAID 1 Performing a Manual Mirror On Demand When you switch the operation mode switch from Single to Dual the disk Auto Rebuild Function will start automatically Rebuilding Pri gt Sec 02 Change mode from Single to Dual Auto Rebuild Starts Warning Do not remove any drive while Disk Rebuilding is in progress Fan Temperature and RAID Management 1 LCD Messages Fan amp Temperature When the cooling fan stops or rotates very slowly LCD shows F Pri HDD Ok W Sec HDD rcDE If the temperature is higher than the default setting a preset number typically 65 C or 149 F LCD shows T 2 Local Monitoring via AraidEye AraidEye Windows version is bundled with the ARAID as free of charge Linux version is an optional purchase allows users to see information about the drive fan and temperature status of your ARAID via an RS 232 connection in Microsoft Windows or Linux X Windows
11. correct mechanical and electrical operation Purchase Spare Drives With new types of drives rolling out to the market at a fast pace you may not be able to obtain the same model of the drive in the future Therefore we recommend users purchase a number of identical brand new drives in advance so ARAID 3500 S3500 can be used to its full extent However if users cannot obtain identical types of drives users may use newer drives made by same manufacturer No Need to pre FORMATTING Brand New Drives When using ARAID 3500 S3500 you do not need to do FDISK and FORMAT steps for brand new drives You can directly use Auto Rebuild feature to duplicate clone new target drive Heat Dissipation ARAID 3500 53500 is designed with high quality cooling fan with long life It provides excellent heat dissipation for two 7200 RPM drives With two 7200 RPM drives it 1s best to use a PC enclosure with excellent overall reinforced heat dissipation design It prevents the PC or disk array failures caused by long durations of poor heat dissipation Notice for RAID 1 Users Front Panel Switch Setting Dual Dual drive mode This is the default normal operating mode for RAID 1 The ARAID 3500 53500 will access both Primary and Secondary drives Content on both drives are constantly synchronized Single Single drive mode In this mode power to the secondary drive is shut down The ARAIDcan t synchronize when set to single drive operation
12. e s data 1s secure eAnIDE Bridge for legacy designs using and IDE interface Specifications e Dimensions Length 195mm Width 146mm Height 86mm e Weight without hard drive approximately 1 27kg e OperatingTemperature 0 C 55 C e Storage Temperature 20 C 70 C 4 Accordance Systems Inc ARAID 3500 S3500 User s Manual System Requirements PC and PC compatibles Host Interface Standard Serial ATA II 3G interface or IDE port Hard Disk Drive Interface Standard Serial SATA II 3G interface Supported Operating Systems no need for drivers Windows DOS6 22 Linux SCO UNIX Free BSD NetWare Solaris MAC OS IBM OS 2 real time kernels amp 3 araid LI yo 3500 GP Sec HDD ORF i r 5 Accordance Systems Inc e _ Aaraid S3500 GP __ 24 2999 ARAID 3500 S3500 User s Manual Front View of ARAID 3500 S3500 1 2 I 2 3 Pri HDD DK 3 Sec HDD Ok A 5 ARAID 3500 S3500 Front View LCD display single Dual drive operation mode switch HD1 LED Read Write indicator for hard drive in mobile rack 1 HD2 LED Read Write indicator for hard drive in mobile rack 2 Alarm On Off Switch Rear View and Jumper Settings of ARAID 3500 S3500 x 1 4 2 I o SATA II et 24 cas Lr ee 9 7 ARAID 3500 S3500 Rear View 6 Accordance Systems Inc l
13. ion on the front panel operation mode switch to initiate a disk duplication whenever you need While the system is clean and virus free make sure to generate clone drives and keep them in safe place Replacing and Upgrading Hard Drives Q3 What should I do if I need to replace a defective hard drive A3 1 To minimize the risk of losing data make it a practice to keep a spare hard drive of the same brand and model for the next three to five years Always restock your spare inventory with new hard drive s of the same model whenever a defective hard drive is replaced 4 If your replacement drives are the same manufacturer as the original drives but are a larger capacity place the surviving drive in the upper bay where it will be designated as the source drive Boot the PC from the upper bay source drive When the operating system 1s ready to serve insert the replacement drive into lower bay The disk auto rebuild procedure will now start If it fails to start switch the front panel operation mode switch from Single to Dual For normal operation always put the smaller capacity drive in upper bay and larger capacity drive in lower bay Never place the larger capacity drive in the upper bay Tip Label each tray with the disk capacity brand and model for future reference 5 CASE STUDY Company ABC uses two Seagate Family ST3250823AS Seagate250GB drives on one ARAID disk array Company ABC should keep an inventory of spare ST325
14. om either bay However we strongly recommend consideringthe drive in upper bay as Primary Pri When adrive is installed in the upper bay HD1 Pri HDD HD Switch in Dual mode 2 When two drives are installed ARAID 3500 53500 will boot the system from primary HDD But when the primary drive fails ARAID then will boot the system from secondary HDD a Twodrives are installed Pri HDD am HD Switch in Dual mode b System boots from the drive marked as OK 7 Accordance Systems Inc ARAID 3500 S3500 User s Manual Fri HDD Sec HDD Switch in Dual mode installing a new secondary drive will cause disk rebuild to auto start Rebuilding Pri HDD Pri gt Sec 02 Sec HDD Disk rebuild progress 02 Rebuilding Completed Switch in Dual mode Do not change the operating mode from Dual to Single while two drives are operating Otherwise the power to the Secondary drive will be shut down immediately and the real time backup mirroring function will be terminated ARAID then will only operate with a single drive Primary HDD Operating with Single Mode RAID 1 Set the front panel switch as SINGLE mode ARAID would work as follows 1 Ifyou want to operate ARAID with one single drive place the only drive in the upper bay ARAID can only access this drive only in this mode Fri HDD HDD Switch in Single mode OFF indicates power for second
15. r rebuilding from secondary to primary lower bay to upper bay The PC will boot from the source drive whether it is primary or secondary then it will automatically resume the disk rebuild procedure without further user intervention Notice the switch of front panel of ARAID 3500 3500 should be in Dual mode Preventing and recovering from an unexpected virus attack How can I prevent or recover from a virus attack by utilizing Mirror On Demand function provided by ARAID for RAID 1 users only Prevention is the most important factor in preventing a virus attack Accordance recommends the use of commercial grade Anti Virus software and a hardware firewall Remember to check with the AV and firewall manufacturer s website frequently for the latest updates to their products 13 Accordance Systems Inc ARAID 3500 S3500 User s Manual If you find that you are infected run the AV software first to clean or quarantine the virus Here are some other recommendations you can optionally use Method 1 Generate a grandfather father son multi generation backup Use the ARAID on the fly disk rebuild and disk hot swap function to duplicate a clone periodically as you require Keep the archive of your generated backup drives in safe place If both drives in an ARAID are affected by a virus remove them and replace with the latest unaffected archived drive and rebuild a clean drive Method 2 Use Accordance the mirror on demand funct
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