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Installation Guide

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1. password first 12 LCD menu 11 2 Set time and SNTP server Click and into the menu Phone Setting gt SNTP Settings to set your NTP server and time zone Important If your service provider has pre programmed some settings such as User Name Register Name Register Password Domain Server Proxy Server and so on you will not need to program these items 11 3 SIP Settings After you have the IP setting completed as above you should set these parameters which are required to login SIP server User Name Register Name Register Password Domain Server Proxy Server SIP Port RTP Port DTMF setting 11 4 Save Settings and Reboot Simply click the Save button in Save Changes and exit the browser after the Configure OK screen appears and then click Reboot button in Reboot 1 layer 2 layer 3 layer 4 layer Usage Phone book Search Add entry Speed dial Set M1 M8 speed dial number Erase all 1 Yes 2 No Call history Incoming calls Check incoming call list Dialed numbers Check dialed call list Erase record All Incoming Dialed Phone setting Call forward All forward Activation Enabled 2 Disable Number Busy forward Activation Enabled 2 Disable Number No answer fwd Activation Enabled 2 Disable Number Do Not disturb Always 1 Enabled 2 Disable By Period 1 Enabled 2 Disable Period Time If the end time is earlier than the begin time it means the DO NOT DISTURB duration will from beginning time to next day s en
2. may adapter need special RJ 45 Default work le pl k type Router Rabies please 23 your network administrator or ISP 4 Installation e Connect KE2100 and handset with Rj11 handset line e Power off your network device e g ADSL Modem Cable Modem and PC e Connect cables as shown in chapter 3 suggestion do not use KE2100 as your main router of your network e Power on your KE2100 then power on your network device and PC e Change your PC s IP to DHCP server assigned Please ask your network administrator how to set your PC 5 Buttons and input e SET OK Get into control menu confirm ae Ny Select lt gt Volume increase decrease while in input mode delete blank ESC Exit cancel e M1 MB8 Speed dial key e XFER Call transfer function key MUTE Mute function key e REDIAL Redial key e CONF 3 way calling function key e CALLLI ST Call list function key e PHONEBOOK Phone book function key e CALL Call out e HOLD Hold function key VoIP do not disturb function key e SPEAKER Hands free key Use Keypad to set this device ete Input Character O O 3 pere INICIO CEIC ee ooe e CLIC INCH CTC rra vat 6 Authentication For admin user Account root Password test For normal user With this account you can not set some parameters e g SIP setting Account user Password test Attention if your password be changed when you get your device please
3. 10 Use phone LCD programming to set Refer to chapter 12 to learn how to set LCD programming SIP Settings and NAT transversal then ask your VoIP service provider how to set select these parameters Keep the default parameters if you haven t got the answer for how to set select some of these parameters e LCD programming Administrator gt System Authent input the password of root account See chapter 6 e LCD programming SIP Setting and set all parameters here e LCD programming NAT transversal gt STUN setting and set all parameters here e LCD programming Phone setting gt Date Time set set all parameters here e Press ESC repeatedly till it show Please Reboot then power off the device and power on it 11 Set though the web based programming page After your PC getting correct IP open an Internet Explorer browser on a PC that is connected to http 192 168 123 1 You will see the login screen Please see chapter 6 for account and password 11 1 Network Settings Click and into the menu Network gt WAN Settings and Network LAN Settings to set the network parameters Please ask your ISP or network administrator about it DHCP is default network type your terminal will get the required network parameters such as IP subnet mask automatically If your network uses static IP you should set local IP subnet mask gateway IP DNS and DNS2 first If your network uses PPPoE you should set PPP ID PPP
4. KE2100 INSTALL GUIDE Table of Contents 1 Check Items in BOX ccccececeeeeeeee ee ee cece ee ee eee eeeeceseeeseeeeeeeeeeeeeasaseeeeeeeaeaeaeaeaeaeaeeeesagagaeeeeaeaeauaeaeaeaneeeeees 2 Before Installation cccceceeeeeeee cece ee ee esse esse ee nor seeaeaea eases aaa a ease saga ga ee aaa aea aaa Danaa naaa aeaaeai nRa 3 Picture and connection ccceeeeee cece ee ee esse esse eeeeeeee ease saeaeeeeeeseeeeeeeeeeeeeesaeasaeeeeeeauaeaeaeaeauauauaeasageeegeeuaeaes 4 SAA cccceceeseeee cece a TT 5 Buttons And iNPut ccccce cece cece eee ee ence ee esse sees ee eee anaes eee ees esse ee REE ease sages seen nn rn rnnananrnrnrnrnrnraranannnnass 6 Authentication cccccceceeeeeeeeeeecececeeeeeeeaeaeaeaeese ease sae ee ee ee ee ee anes aes eee nn RARE NENE n rara ranananrnnans 7 Use phone to Set net Work parameters oomococonononacacacnnnonononannnnnararnrnrnrnrnrnenennnnnnnnnnrarnrnrnrnrnrarananananss 8 Automatically get configuration ommmonononncnnnnnnncnnnnnnnoronornrnrnrnrnrnrnenrnennnnnnrnrnrnrnrnrnrncnnnnnnnananarnnnrananos 9 Ready fOr USC coococococococncnonononannnnnn carne nene aama aAa nRa RRE ENCERRAR NE Arann nrnrnrnrnrnrnrnnnnnnananas 10 Use phone LCD programming to Set occcccnococonononocacacacnonononnnnnnrarrnrnrnrnrnrnenonnnnnnnnnnrrnrnrnrnrnrarananennass 11 Set though the web based programming Page cccccccncnonononananananarararnrnnnnananrnnannnnnnrarararnrnrararananenanes TITLE Network SAS e e aah cat e 11 2 S
5. P port of your device Please ask your VoIP service provider Please ask your VoIP service provider Please ask your VoIP service provider Attention If the setting is not correct you may not dial a extension number Set Call Hold type SIP and RTP Qos parameters and SIP expire time Please ask your VoIP service provider Set auto config server and mode Set ICMP feed back signal on off Private call on off Flash signal on off encrypt type PPPoE retry period and log parameter Set auto new version check and upgrade parameters Attention You will lose all the settings in the device especially including account and server information 14 FAQ Problem Possible Cause Solution Your internet connection bandwidth is less than 30Kbps Unacceptable voice Unstable network connection quality under VoIP Show No Service on the LCD Please use your phone in a good quality network Network delay gt 400ms or network trembling gt 100ms or network packet loss gt 10 The network is blocked You haven t set any account service information Please contact network service provider or network administrator to ensure the The connection to the server s SIP port is modified or filtered Your network has a proxy server which is blocking the terminal s connection to the internet or filtered Your terminal is configured with incorrect account information Your terminal is configured with a
6. bound proxy server Second realm Third realm Codec Codec type Select codec VAD 1 Enabled 2 Disable RTP setting RTP Outband DTMF 1 Enabled use RFC2833 as DTMF type 2 Disable use inband as DTMF typr Duplicate RTP 1 No duplicate 2 One duplicate 3 Two duplicate RPort 1 Enabled use RTP port setting 2 Disable use random RTP port Hold by RFC 1 Enabled 2 Disable Status Check accounts register status NAT STUN setting STUN 1 Enabled transversal 2 Disable STUN server Administrator Auto config 1 Disable 2 TFTP use TFTP mode 3 FTP use FTP mode 4 HTTP use HTTP mode Upgrade Upgrade Now 1 Yes system 2 No Upgrade via 1 Disable 2 TFTP use TFTP mode 3 FTP use FTP mode 4 HTTP use HTTP mode Status Version status Reset Time Default setting 1 Load default Attention the device will lose account and server setting 2 Abort System Authent Input root account s password see chapter 6 Version Version status Watch dog 1 Enabled device will auto reset if it there is a software problem 2 Disable Restart 13 WEB menu 1 layer Phonebook Phone Setting Network SIP Settings NAT Others System Auth Save Change Update Reboot 2 layer Phone Book Speed Dial Settings Call Forward SNTP Settings Volume Settings Melody Settings DND Settings Dial Plan Settings Call Waiting Settings Hotline Settings Alarm Settings Status WAN Settings LAN Settings DDNS Settings VLAN Setti
7. contact with the distributor of this device 7 Use phone to set net work parameters Please check chapter 12 to know how to use the LCD and keypad for programming At first please ask for your network administrator or ISP to know your IP type The default network setting of this device is DHCP IP type if your network can not accept DHCP access please set it as follows e LCD programming Network gt WAN Setup gt IP type to select your IP type e If your device should use static IP please use LCD programming Network gt WAN Setup gt Fixed IP setting to set IP address subnet mask and default gateway After then get into LCD programming DNS gt Primary DNS and Secondary DNS to set DNS server If your device should use PPPoE e g ADSL please use LCD programming Network gt WAN Setup gt PPPoE setting to set the PPPoE account and Password e Press ESC repeatedly till it show Please Reboot then power off the device and power on it 8 Automatically get configuration If your VoIP service provider has pre set your device it should automatically get configuration from the Internet after it is powered on And then it will reboot automatically and ready for use 9 Ready for use Your device should be ready for use now it will show these information on LCD If your device isn t the ready to use status it means you should set it your self Please see chapter10 and 11 if you should set if yourself
8. d time Network SIP Setting Alarm setting Date Time set Volume amp Gain Ringer Auto dial Show Balance WAN Setup LAN Setup DNS VLAN Status Service domain Activation Alarm time Date amp Time SNTP setting SNTP Primary SNTP Secondary SNTP Time zone Adjustment Tim Handset volume Speaker volume Handset gain Speakser gain Ringer volume Ringer type IP Type IP Address Subnet mask Fixed IP setting Default Gateway PPPoE setting User name Password Primary DNS Secondary DNS Activation VID Priority CFI First realm Activation User name 1 Enabled 2 Disable If SNTP disabled then can set local date and time 1 Enabled 2 Disable Primary SNTP server Secondary SNTP server Time display model 12 hour or 24 hour After this time the dialed number will be automatically send out 1 Enabled only support VolP provider who use INFINET plateform 2 Disable 1 Fixed IP client 2 DHCP client 3 PPPOE client 1 Bridge work as a bridge 2 NAT work as a router Primary DNS server Secondary DNS server 1 Enabled 2 Disable Router mode 1 line shows LAN IP 2 line shows WAN IP press A V to show MAC address Bridge mode 1 line shows WAN IP 2 line shows MAC address 1 Enabled 2 Disable Number Display name Register name User name Register passw Password Proxy server SIP server address Domain server SIP realm Outbound proxy Out
9. ettime and SN TP Server ii A een eee eee i AD LAIA SMS NOS ii A A A A A Ae 11 4 Save Settings NU REDES A A A AA A A EA AA 12 A 13 WEB MONU occcccnccononoconcnncnnccnn nn rn nn nn cnn aeeeneeaeeneeaeeaeeaeeeeeeaeeaeeaeeneeneeneeneeaeeeneeeeaneeneeaeeneeaeneugeas 14 FAQ ii a e E A N ET 15 Performance and FeatureS momonococororornnnnnnnnnnnnrnrn corn cnn none NENE nan nn rr nnna 15 1 The Electronic Specifications s nau g Eee aE A EEI KERE nei DEET rra 15 2 Operating storing Environment ss srsssersrsrrerrrretttrerttternt nerunt rra 5 3 DIMENSION Siini NO IDA ROACURES ick tok Aa EE E ote Cae EE E E EN A aa A a ane 155 Standards and Agreements sciu aa anche guage Ta e TAGE 1 Check Items in Box e KE2100 e Handset e Rj11 handset line e User manual One power adapter e Ethernet RJ 45 cable Pass through cable 2 Before Installation Please check to be sure that you have all of the following components An AC power socket Broadband internet access that can reach the VoIP service provider s platform e PC with network card not required e Network connection to the VoIP service provider s platform must have Network delay less than 400ms Network Jitter less than 100ms Packet loss less than 10 Bandwidth more than 30Kbps 3 Picture and connection LUST PHONEBOOK 00 0 SPEAKER LAN WAN POWER LAN WAN Connect Connect to local Connect to to power network e g PC Internet
10. fer Management minimize effect to voice quality caused by audio delay jitter Support NAT Traversal Supports SIP Supports Remote Upgrade Lightning proof Support Tos Support G 711 fax 15 5 Standards and Agreements IEEE 802 3 10 100 Base T G 711A G 711y G 723 1 5 3K 6 3 Kbps G 726 and G 729 Impedance Can be Selected SIP TCP IP Internet Transport and Control Protocol RTP Real time Transport Protocol RTCP Real time Control Protocol AGC Automatic Gain Control VAD CNG Voice active detection comfortable noise generation G 165 Echo cancellation DTMF Tone Generate and Detection Inbound DHCP Dynamic Host Configuration Protocol PPPoE Point to Point Protocol of Ethernet DNS Domain Name Server FTP File Transfer protocol HTTP Hyper Text Transfer protocol TFTP DDNS
11. n incorrect server address network and ports are available and the data is not modified or filtered If there are problems left please contact your service provider for technical support The data to the terminal s SIP port is modified Please correctly enter account and password If there are problems left please contact your service provider for technical support Please contact your service provider for technical support 15 Performance and Features 15 1 The Electronic Specifications Voltage 5V DC 1A Power adapter AC input 100 120V USA Japan etc or 220 240V China Europe etc or 100 240V 47 63Hz Network interface IEEE 802 3 10 100 Base T EMC FCC Part15 CLASS B CE 15 2 Operating storing Environment Operating temperature 0 to 50 C Storing temperature 10 to 65 C Humidity 10 to 90 non condensing 15 3 Dimensions 208 x 197 x 68mm L x W x H 15 4 Features Basic Port two RJ 45 ports compatible with EEE 802 3 10 100 Base T can be use as ROUTER BRIDGE Power adapter AC input 100 120V USA Japan etc or 220 240V China Europe etc or 100 240V 47 63Hz Log in to specific soft switch platform Automatic searching for soft switch platform Supports DHCP Automatically obtain local IP subnet mask gateway IP Supports PPPoE Automatic Gain Control Voice Active Detection Comfortable Noise Generation Echo Cancellation Half duplex speaker Dynamic Buf
12. ngs Service Domain Port Settings Codec Settings Codec ID Settings DTMF Settings Other Settings STUN Settings Auto Config Tones Settings Advanced Settings New Firmware Auto Update Default Settings Description Add edit delete phone book Set M1 M8 speed dial number suggestion do not change the settings of 0 and 9 Set all forward busy forward and no answer forward here No answer forward is based on the ring time You can set duration of a ring tone in Others gt Tones Setting Use SNTP server to set your time set SNTP sever and time zone Handset speaker and ringer volume setting Select the melody of the ringer VoIP do not disturb setting if the end time is earlier than the begin time it means the DO NOT DISTURB duration will from beginning time to next day s end time See reference guide chapter 1 10 Attention Call waiting function can not work when you use busy forward function Check the status of your network connection Select router bridge mode and set WAN network parameters Set LAN network parameters if use router mode Set a DDNS server parameter please ask your network administrator or your VoIP service provider Please let your network administrator set it Set VoIP service account information and server information If it request to define a special port on the server please set it as the following example XXX XXXXXX XxXX Server address xxxxx port number Set the local SIP port and RT

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