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Sky+HD Manual - Mayenne Satellite

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1. gt LLJ 54 Paying for Box Office programmes Charges for Box Office programmes booked via your remote control appear on your account at the next available payment date If you don t watch any part of the programme you won t be charged for it and it will be deleted as described on page 53 Ordering over the phone If for some reason you can t order Box Office programmes with your remote control a message appears on screen You can order programmes over the phone by calling the number shown Phone orders are subject to an administration charge USING Sky HD Having more control over kids viewing Because of the range of channels on offer there may be a few you d rather a your kids didn t watch With a PIN and the right settings you can avoid many PARENTAL ch Ge oe ey ee SY Side Stet unsuitable channels being shown without your permission Your original PIN is provided in the Terms amp Conditions document you received with your Sky HD box You need this number to get into the Parental Control screens For more control over who watches what start by pressing services scroll left p to Parental Control and press select CHANGE PIN ADULT WiEWiNG CHANNEL OTHER om You now need to enter your four digit PIN see below annainn 5 Cater your PON 5 Changing your PIN eo ted aai z lt EL a gt PARENTAL a Change your PIN to a personal secret number that you
2. 5 ewi fa p ij n Ta L L 1 a L r Haor adopted iem a computer game Mum Redha Mirchall F XX 2 mers find an old mining teen and foco a dark ovd if she is 10 ee os aii ave her daughter kom berry oghimena Z006 10E mer Pree efor TE SHOWINGS Zaeni Hill 15 Sky Bee Office 15 Sky Heo Office 5i Shy feu Office 1S Sky Hoo Office i F Sabent Hill 15 Sky Haa Ulice mi zZ O zZ a w O gt lt O ma A m About watching Box Office programmes When you record from Box Office the programme is stored in your Planner for a fixed amount of time before it s deleted The amount of time depends on the programme but is typically 7 days Watch the recording before the time and date of deletion shown Disk space needed If you don t watch any part of the programme in this time you won t be charged for it and it will be deleted PLANNER See ews Le gt Once you ve played back a Box Office recording you can watch it as many oe times as you like within a certain time frame For example you re likely to Roca 70pm 1u 28 mi Usd o have up to 24 hours to watch a movie as many times as you like R E WEWED REDO GED To check the amount of time you have left to watch a recording just highlight it in your Planner and press the 7 button You can also check out the disk faiat Race mamu J RECORDED Space used or needed for the recording RECORDED LLJ LL LL gt L aa D
3. This programme has already started Recording Live Pause ts not available What does it mean There s no viewing card in the viewing card slot of your Sky HD box Your Sky HD box cannot recognise your viewing card You have inserted your old viewing card You have more than one box and have put the wrong viewing card in this Sky HD box Most likely because of a temporary problem you can t buy this programme now The programme has already started and you can t buy it now Your Sky subscription has expired What to do now Insert or reinsert your viewing card in the direction of the arrow The card holds all the information your Sky HD box needs to know about your subscription Check that it s your viewing card that it s in the right way up and that it s not damaged Remove your old viewing card and insert your new viewing card Call the telephone number shown on your screen to get your viewing card authorised 70 Cc OO rm mi N E 2 a Insert the correct viewing card for this Sky HD box You may be able to buy it later Check the listings to find out when it s on next so you can buy it then Call Sky Customer Service to renew your subscription The number is provided in your Terms amp Conditions document 85 i Z _ I N LLJ faa gt oO _ Message What does it mean The Planner is full You have already used
4. wee Day 8 ee Pima Jach Baer ia back a PIN Locked programmes are marked with a padlock See Having more control over kids viewing page 55 for drr disni wih an gipit double bell abah teed a atili oca reteen as Americas eewest coemy Also im HO Pred lor a A VIEWED RECORDED details on using a PIN Malcolm ia tha Mieidia Sky green Copy Copies recorded programmes to your video DVD recorder izzani Race tte Fl peconoco BC Egon See Copying programmes to video DVD page 46 BBCI London BAC Fineland colour options 2 26 USING Skyt HD Recording status Your Planner shows you the status of your recordings Recording Recorded Part recorded Failed Future date time Series stack S The programme Is being recorded at the moment Planet Earth HECORTINI Future recordings and reminders are listed outside of on The programme was successfully recorded PLANNER Ge ee A ME MR SY Guice 1000 Te 7m To see why all or part of the recording failed press i Risa ci serail Weed ak Eee ie The programme will record at the displayed time date Naas ree Un If you have recorded multiple episodes of the same EO WEWED RECORDED programme they will appear under the Series Stack ee pn symbol Highlight the series stack then press select Malcol i he Malle PART REC to see the list of episodes I Vrom Vreses cory lt a a mi AO the series stack until the programme starts D nd acne at th
5. 35 disk space 36 E electrical information 78 environmental information 75 F fast forward 43 speed 43 to bookmarks 45 button 43 symbol 43 favourite channels 18 60 changing to 18 storing 60 finding a specific channel 18 a specific programme 20 favourite channels 18 info ona programme 21 subtitled programmes 62 forwarding 43 Circular Playback Display 74 G gamepad 63 games 63 getting started 10 go back to previous channel 21 go interactive 63 green information 75 H HD channels 6 19 HD services 7 HD subscription 7 8 help button 61 information button 21 Instant Rewind 39 settings 40 interactive 63 button 63 card and slot 63 services 63 Spending restrictions 57 Support 79 K Keep 34 L Language amp Subtitles 61 letter codes 22 Live Pause 39 live TV pausing 39 rewinding 39 M mains supply 78 mini TV 13 15 more information on programmes 21 mute 10 narrative see audio description Now Next amp Later banner 12 16 changing channels 11 16 favourites 18 radio channels 23 recording 31 remaining viewing time 42 whats on 16 number buttons 4 11 0 online help 79 spending restrictions 57 games 63 overview of recordings and reminders 24 P padlock symbol 34 57 58 parental control 55 Anytime TV 50 channel restrictions 57 hiding adult channels 56 PIN 55 restricting rated programmes 56 restricting specific channels 57 restricting spending 57 Part Recorded 26 paus
6. Save Settings when you re done Some older amplifiers may not support Dolby Digital audio lt Cc AO Nn N lt Oo gJ O gt lt Adjusting sound synchronisation If you ve connected your Sky HD box to a home cinema system using the digital audio output you may find the audio and video are out of sync If this happens you can easily change the sound settings to correct the sound You can change the settings as follows 1 Press services scroll right to Settings and press select 2 Highlight Digital Audio Output Delay and press select 3 Inthe Digital Audio Output Delay banner use the left right arrow to choose the setting you want In this preview mode you can hear the results as you adjust the level SOUND BETAS TEST WEALTH 4 Press select then press green to save the setting Dial Aadi Drign DOLBY D To change the delay setting without a preview highlight Digital Audio Output Delay and use the left right arrow to choose the right setting Press green Save Settings when you re done 73 gt L O aa m m gt x NN aa gt 74 Connecting to the telephone line The telephone lead is intended for connection to standard analogue UK telephone lines This lead and your Sky HD box have been specifically designed for this purpose Do not attempt to connect the telephone lead to anything other than a standard UK telephone line Changing how the Circular Playback D
7. aged 15 years or over May contain stronger language Suitable only for adult viewers aged 18 or over See Having more control over kids viewing page 55 to see how to restrict rated programmes 22 USING Skyt HD Content codes DD WN 3 lt Sex or nudity Strong language Violent scenes AD Material which is intended for a mature audience Letter codes HD DS This is a High Definition programme HD programmes are shown in widescreen This programme is copy protected and may not play back correctly if you try to record it You can hear this programme in surround sound if your TV home cinema system is compatible You can hear this programme in Dolby Digital 5 1 audio if your TV sound system is compatible See Switching on Dolby Digital audio page 73 for more details You can choose to play an audio description over this programme a narrative soundtrack for the partially sighted See Watching TV with subtitles or audio description page 61 You can turn subtitles on for this programme See Watching TV with subtitles or audio description page 61 This programme is shown in widescreen For HD programmes this code won t be shown although all HD programmes are shown in widescreen the image on the previous page is shown for illustration purposes only Finding and listening to radio channels 4 You can tune to radio channels in the same way as TV channels 1 Use the up down a
8. and events play games get up to date information listen to and record digital radio channels search for a specific programme change your PIN set viewing restrictions limit spending set up your favourite channels turn on subtitles change picture and sound settings test your Sky HD box system Showing your Sky Guide pages in full screen mode Turning the mini TV off gives you a full screen of listings and plays the audio of what you are watching eee bh eS CUES TOMIESE To see your Sky Guide screens in full screen mode 1 Press services for Options press down then select the Customise tab Bess ced bois Recess Thaw a Highlight Programmes Oniginated in HD oe 2 Under Mini TV Mode press left right to choose OFF Siar a The mini TV and the programme information area disappear ee 3 Press the green button to confirm Save Settings To get details on a programme in full screen mode just highlight it and pressi gt A zZ a mn O zZ Cs zs O re m une W 5 gy oO A Sky Guide 9 08pm 7 ALL CHANNELS Ko ENTERTAIN LIFESTYLE Pe WIES SP OATS BHC Tea O Clock Ne 107 BEC England The Bourse kien Casti IOJ IEY Lesion Tha Matrix Frima Sii 104 Chive 4 Gros sigas Desperate Howse 105 FIVE 5th Gear fee news 106 Siyi Losi Acuna Wari USA no Sey Arde Serene Deadwood iga Sak E W lap S0 Grewtest Celebiety Ammal 109 Wiabobs C The Match Dolby Fools anal Hor iii he Bill Fim Alen Portege TT Dave
9. and improved search 101 BECI London The Chase BEC 10 00 New 10 BBC England The Bourne Iden Coast 103 ITV London The Matrix Prime Suspect 104 Channal 4 Grand Designs Desperate Hows 105 five Sth Gear five news 106 Sky Lost Road Wars USA Press O leave the screens and go back to what you were watching Jor up to jump back to the previous level i e from the pee to the middle menu from the middle menu to the top menu mini TV if available showing what you re watching so you don t miss the action j gt A zZ a mm O zZ zs O re shortcuts to get to a different Sky Guide page or your stored favourites press one of the colour buttons as shown at the bottom of the screen 13 l m a _ O WY oO m Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left right to highlight your choice and then pressing lt i eea select Symbol Option TV GUIDE PLANNER ANYTIME BOX OFFICE INTERACTIVE RADIO SEARCH PARENTAL OPTIONS ADEE GEA E SETTINGS 14 USING Sky HD top menu How to get there green red scroll right blue scroll left scroll right Description see what s on for the next 7 days on all channels including HD manage your reminders and recordings watch a selection of Sky programmes whenever you want order Box Office movies sports
10. display both 10801 25 and 720p 50 gt For more details about your TV contact the manufacturer or your retailer To find out more about HD equipment in general visit sky com hd Keeping you up to date As we make improvements and create new features we update the software you see on screen by sending it via the satellite We ll let you know about these new features as soon as they re available N WY lt a O x lt cn 8 All the Sky features and more With your Sky HD box and the relevant Sky subscriptions you can enjoy all the features and benefits of Sky The Sky HD box is a digital receiver and recorder in one making it easy to record and store a collection of your favourite programmes to watch whenever you want Store and play back hours of entertainment without videos or DVDs record two programmes at once pause and rewind live TV and more Plus you can set up TV recordings remotely using your mobile or online at sky com with Remote Record so you can record the TV you love wherever you are The Sky HD box also comes with double the storage capacity of a current Sky box allowing you to store up to 30 hours of HD programmes or up to 80 hours of standard definition shows To subscribe to Sky HD call the relevant number listed under the Telephone Numbers page in your Sky Guide see page 89 Your viewing card Your viewing card needs to stay in your Sky HD box at all times so you can v
11. ee Sky Guide page in full screen mode 15 a 1 lt O TT Lu Wn 16 Seeing what s on Quick glance at what s on with Now Next amp Later With Sky you don t have to change channels to see what else is on When you re watching a programme press select or the up down arrow The on screen Now Next amp Later banner appears e To see what s on the same channel at different times today use the left right arrow e To see what s on a different channel use the up down arrow then left right to check different times e To watch a programme highlight it and press select If it s on later the programme is added to your Planner and you ll get a reminder just before it starts See Setting reminders for programmes page 30 e To record the programme press the record button on your remote See Recording with Sky page 31 USING Sky HD channel number what s on now on that channel and name and when it started h 40 em 7 30pm Cirque De Celebrit Last Fav Dino what s on next and later Complete overview of what s on with TV Guide To see the entire list of channels and programmes for the next seven days use the TV Guide pages 2 Sort the channel list by selecting a category tab Use left right to highlight one of the following then press select All channels HD Entertainment Lifestyle Movies Sports News Documentaries Kids Music Shopping Relig
12. i e from the listings to the middle menu from the middle menu to the top menu Press Sky to leave TV Guide completely 17 N mi ma zZ Q N O zZ O _ lt D LLJ LLJ N 18 Finding a specific channel in TV Guide TV Guide lists channels by channel number e If you know the number of the channel you can enter it using the number buttons e Go down a page ata time by pressing ch e To see what s on later on that channel keep pressing right e To see what s on up to 7 days in advance on that channel use the yellow 24 Hours and blue 24 Hours buttons Radio channel numbers start with a zero for example 0101 Seeing what s on your favourite channels Once you ve marked channels as your favourites see page 60 you can choose to see what s on those channels only To see what s on your favourites without interrupting what you re watching just keep pressing the blue button The banner appears showing your favourites one by one The first channel you see when you press the blue button is the channel you last viewed Press blue again to get to your favourites You can get a complete overview of what s on all your stored favourite channels with any of these shortcuts From TV Guide press yellow or scroll to the Favourites tab From your Planner press green From Anytime press red USING Sky HD Ty uine E ODS EAA J Matic cree an wii A with sabe mta fem HE
13. imins press and hold down fast forward or rewind to skip to the next bookmark The Skip Forward Back symbol appears in the corner of the screen gt lt Z O 7 m om O 7 2 G N Starting playback from a bookmark You can start playing a recording directly from a bookmarked place as follows SHORTCUT 1 Goto your Planner ae ma O DOETE ad hausen mtbr Malcolm im the Maddie WLS Ls A 1 1 A bnllineth tinny mare pla he Siirigui adyna f I a S 2 Select the recording that contains bookmarks i peste dace teat a OO 3 Inthe Playback screen press the left right arrow until you see Bookmark followed by its place in minutes from the start of the programme Keep pressing the arrow to see each bookmark and its place in the programme PLAYEACK 4 Press select or play when you see the bookmark you want Playback starts at that bookmarked point in the programme choose the starting point 45 Copying programmes to video DVD To free up space on the hard disk or in your Planner you can copy programmes onto video or DVD While copying you can watch the recording being copied but you can t watch any other programme N O HD programmes are copied in standard definition quality O Copy to your video DVD recorder as follows Tamer Ge wo Fz i ihe Pole Wis 5 1 Make sure your video DVD recorder is set up properly 1 Sot ied Bmt shusarbrimoenmesh eae my Refer to your video s
14. ll remember easily Once you ve selected the Parental Control option scroll to the Change PIN tab and press select Now key in a new four digit number You ll have to enter it twice CHANGE FIN ADULT VENG 8 CHANNEL OTHER Eater your new PIN You can change your PIN from this screen whenever you want About your PIN Keep your PIN secret to make it effective Once it s set you can have Sky Guide ask for the PIN before showing recording playing back and in some cases deleting certain programmes If you forget your PIN see page 79 for help on what to do next 55 D gt Wn Z pan X zZ O WY 56 Hiding adult channels You can hide all channels classed as adult from all channel listings 1 Goto Parental Control gt Adult Channels 2 Highlight Remove Adult Channels and use the right arrow to choose ON 3 Press green Save Settings when you re done If you want to be able to see the adult channels again Just choose OFF in the Adult Channel screen Adult programmes are removed from all listings apart from your Planner Restricting rated programmes Some programmes have an age rating as a guide to how suitable they are for children You can lock all such programmes so anyone who wants to watch them has to enter the PIN This is especially useful for programmes in your Planner as well as Box Office and Anytime TV programmes which are available outside the normal schedu
15. phone line continued in your home but you ve connected the one you have registered with us then follow the one or more of your boxes to the callback procedure below line that s NOT registered to your Sky account C A Sky box and card registered to C Reconnect the Sky box to the phone line at the home your account is in another property address that your account Is registered to and always that you own keep it connected at that property only then follow the callback procedure below D You have an ADSL Broadband D Make sure you have an ADSL broadband filter connected service at home to the phone socket plug the telephone line from the box into the filter then follow the callback procedure below E You have disconnected your phone E Reconnect the phone line then follow the callback line e g to carry out decorative procedure below works in your home 70 Cc OO rm mi N T 2 a Callback procedure Press services press right to highlight Settings then press select Press the numbers 0 1 then select to show the nstaller Setup menu Press number 6 When FOR YOUR INFORMATION appears press select When the next screen appears showing a number of readings signal strength etc press select When you see the message Channel line up complete press select 4 Make sure your telephone line is connected and press select again 5 Your box now tries to call us back whi
16. services select Settings then the Signal tab If you get continued opposite connected to your Sky HD box the message Telephone line not connected you need to make sure the phone lead Is connected properly If you see the message Telephone line connected try solutions A E below 3 Press number 3 4 Highlight Dialling Prefix and press the number sequence 1 4 7 0 5 Select Save Settings 6 Make sure your phone line is free then press select Your Warning please make sure you box now tries to call us back which checks the phone line follow steps 1 6 precisely and connection do not make any other changes After getting the message Callback in progress the while in the Installer Setup previous menu appears menu as these may have an If you see any other message at this stage please call Sky adverse effect on your service Customer Service for more advice The number is provided in the Terms amp Conditions document s A Your phone number is A Change the dialling prefix as follows ex directory or you withhold youl 1 Press services press right to highlight Settings then press number when making calls see sled h overleaf for more possible reasons 2 Press the numbers 0 1 then select to show the Installer Setup menu oz H 82 USING Sky HD What s wrong Possible reason What to do now My phone line is not connected B There s more than one phone line B Reconnect your Sky box es to the correct
17. the recorded programme The fast forward rewind symbol appears showing the elapsed time and the speed You can increase the speed by pressing fast forward or rewind repeatedly There are four speed settings to choose from x2 x6 x12 x30 If you want to decrease the speed press the opposite button Pausing Press the pause button to freeze the screen while you re playing fast forwarding or rewinding a programme The Pause symbol appears on screen Slow motion To play a programme in slow motion press and hold play for two seconds Press play again to carry on in normal time Stopping playback To stop playback and go back to the channel you were watching before press stop or the Sky button To stop and go to your Planner press back up Playback also stops if you change channels or go into full screen listings such as TV Guide Rewind symbol Fast Forward symbol ee em f l I Ta 1mins 10 mins rewind and fast A ia at 4 different speeds press pause to stop playback briefly Pause symbol press and hold play for slow motion press to go back to the channel you were watching press back up to stop and go to your Planner 43 SONIGYOISY ONIAW 1d VW Oo fam oO YW LLJ aa O gt lt x _ a 44 Using bookmarks for favourite parts of a programme With bookmarks you can easily go back to certain points in a recording Saving bookmarks When you re watching a re
18. to a phone line ras kaje key Oragring Bo nncE programmes slr rag sven sad ti en ae Macha z Here s how you order Box Office programmes ave bar dng ro toying moma EPRA TE 1 Press box office on your remote then press select bih O AE ENEE AEOS N 2 Scroll left right to highlight the category you want for example Start Time Same Del to see what films are showing next t Faire To Loum 2 Sty Box Otc 3 Press select i Hoa A Cock And Bai Srog h ara a Siy Box tice Press SELECT to order or C ta econd Scroll up down to highlight a programme Press select to purchase it now or to set a reminder for later OR Press record to store it in your Planner so you can watch it later 6 Follow the instructions on screen you may be asked to select a start time lund and or enter your PIN ag ci To view a Box Office programme before its normal watershed time you need to enter your PIN The times are shown below PURCHASE a programme rating when PIN is needed 18 before 9pm 15 before 8pm SiR ie Ae a 12 before 8pm PG if a PIN has been set up for this rating 52 USING Sky HD U if a PIN has been set up for this rating Choosing a start time that suits you In the Box Office pages you ll see the Series Stack symbol 3 This means eN a e a SRV Guede 1 20p the programme is being shown at different times Highlight the programme and press select to see the Showings page From here you can choose your preferred time slot
19. 7 58 pause 43 playback 42 record 31 reminder 30 rewind 39 43 skip back 45 skip forward 45 speaker radio channels 23 T technical assistance 79 telephone line 74 82 telephone numbers 89 troubleshooting 79 display messages 84 TV Guide 17 tv guide button 4 17 tv button 4 10 64 U unsuitable channels hiding adult channels 56 updates 7 V viewing card 8 viewing restrictions 56 volume 10 muting 10 W watching Anytime TV 47 what s on box office 52 complete overview 17 quick glance 16 Anytime TV 47 TV Guide 17 widescreen 22 HD jargon buster DVI Homi HDCP HD READY HD HD TV INTERLACED SCANNING PIXEL PROGRESSIVE SCANNING 720p 1080i Digital Video Interface Provides high bandwidth digital connection between a video source and a TV Audio is carried separately A High Definition Multimedia Interface is like a high definition scart cable a high bandwidth digital connection for both video and audio HMI ensures the best video signal is sent from the source HD signal to the display LCD Plasma DLP It does this by sending uncompressed video and multi channel audio to the TV through one single cable High bandwidth Digital Content Protection HDCP is a copyright protection system that is included in HD TVs and receivers It prevents unauthorised duplication and distribution of copyrighted content HD ready is a labelling scheme being introduced by the European TV manufactur
20. 80 that s over 500 more than a standard PAL image The other 720p shows 720 rows in each frame and refreshes the screen at twice the rate of 1080i In rare cases your TV may be able to display only one of these formats Check your TV s settings if you find the picture isn t as sharp as it should be Otherwise you can change your HD picture settings to find the ideal resolution output NN mn Q Lu aa 2 You can change the resolution setting as follows 1 Press services scroll right and select Settings EW then select the Picture tab SETTINGS a z Sky no samaa R Al 2 Highlight HD Resolution Output and use the left right arrow to choose ee og UU from Automatic this is the default and recommended setting 576 which is for programmes other than HD only 720p and 10801 PICTURE SOUND DETAILS DRHAL HEALTH Scan AR Piciure Feamat 164 3 Follow the instructions on screen to confirm the changes AF Pietre Forma a3 semi deo Distput AGE If your TV doesn t display anything after you confirm the changes the new Sanaa MEDIUM setting is incompatible with the TV Restart your Sky HD box as follows to go back to the previous setting Switch the box to standby then wait at least 60 seconds before unplugging it from the mains supply After another 30 seconds plug the box back in to the mains Wait another 60 seconds before turning the box back on again 66 USING Sky HD Remote c
21. ASH Danby bwa programmes can be recorded af atime BSE Ten tec Me PS Beige ate Hnit arrea 33 Avoiding recordings being deleted It takes just the press of a button to delete a programme from your Planner 7 ne F a aff Sky Gade ipn Te MEF To avoid unplanned deletions use the Keep option panen C MA Re er E O E inte bar 4 00 10 00a ie Wee Jach Emast ia hk Ai nma wir ir dai na wilh an aplot doublo bel vebech soos a bemar laca mium a Amaat oes nnnm Also m HO amii io To protect a programme go to your Planner SHORTCUT a AE WEWED RECORDED Mascot in the Biddle 19 Shy Highlight the programme and press the blue button Keep aretha A been A Er he The programme Is now marked for Keep shown by the symbol K es Sky Guide now won t delete the recording without asking you if you re sure When you re running out of disk space programmes marked for Keep won t be deleted See Keeping an eye on available disk space page 36 for details amp Wn L m O Z m a O e Lu a press blue to protect the programme from one step deletion PIN protecting kept recordings To further protect your recordings you can request a PIN is entered before a E i i i _ Sku Gide jpn Te FS kept programme can be deleted EaR _ A Eros izes edie Kies T pice toes Pac ca i host For details on this using your PIN and setting parental control restrictions mutt find an ol
22. C cerespeodants ww mikk ida ALL CHANNELS HD ENTERTAIN LIFESTYLE The imme The Bourse biza C The Mlatrin Grand keng th Gear Desperate Hnus five news ead Wara USA your favourite channels are marked with a tick T Channels d Time TY Gwe E oe ew ie ey j Yai he HEN nlised TV mo sn a u Gaida with the channels yira biag the i a prima k go to Options Seeing what s on the HD channels To see listings for HD channels only go to TV Guide and select the HD tab In Now Next amp Later and general listings you can spot HD channels easily as they have the letters HD after the channel name for example Sky One HD Identifying HD programmes A programme broadcast in high definition will have the letters HD in its programme information bar e While watching the programme press i on your remote control e From the Sky Guide listings just highlight the programme and check the programme information in the top left corner In full screen mode highlight the programme and press i e HD programmes are highlighted in yellow in the TV Guide listings so they re easier to spot To turn off this setting go to Options gt Customise Under Highlight Programmes Originated in HD press left right to select OFF Press green Save Settings when you re done i m Hesh Medic m Des A sa _ Hertan Bluma mihal cremes amp mi sell A ical feos wih a a blockad pia ond od candlos for celebrity
23. DVD Enjoying Anytime TV Seeing what s on offer with Anytime TV Viewing a programme from the Anytime TV listings Recording Anytime TV programmes About Anytime TV programmes Restricting Anytime TV viewing Opting out of Anytime TV Enjoying Box Office entertainment Ordering Box Office programmes Choosing a Start time that suits you About watching Box Office programmes Paying for Box Office programmes Ordering over the phone Having more control over kids viewing Changing your PIN About your PIN Hiding adult channels Restricting rated programmes Restricting specific channels Controlling the use of charged services PIN protecting kept programmes Restricting programmes in your Planner Entering a PIN for pre watershed playback Turning off PIN controlled restrictions Choosing your favourite channels Watching TV with subtitles or audio 44 44 45 45 46 L7 4T 48 49 49 50 51 52 52 39 53 54 54 59 55 55 56 56 57 57 58 58 59 59 60 61 Going interactive More options Using digital text Using teletext Adding channels that aren t listed in Sky Guide Watching your added channels Changing the picture settings Remote control setup Resetting your remote control Replacing the batteries Your Sky HD box connections Switching on Dolby Digital audio Adjusting sound synchronisation Connecting to the telephone line Changing how the Circular Playback Display works Green
24. Ferguson Fidelity Finlandia Finlux Fisher Funal Genexxa Goldstar Goodmans Granada Grundig Harwood Hinari Hitachi ITT JVC Loewe Matsui Brand Memorex Metz Minoka Mitsubishi NEI Nikkai Nokia Nordmende Orion Panasonic Philips Pioneer Protech Pye Roadstar Saba Saisho Salora Samsung Sanyo Schneider Seleco Sharp Siemens Sony Soundwave Tandy Tatung Technics Telefunken Thomson Thorn Thorn Ferguson Toshiba 104LN0 ALOINSAY l O x O e LLJ I O LLJ x If the setup didn t work If you followed the setup carefully but can t see TV Guide at the end of it follow these simple steps 1 Check and make a note of which TV channel you use for watching Sky digital TV 2 Press tv on your remote control 3 Hold down select and the green button together until the red light on your remote control blinks twice this is after about 2 seconds 4 Key in the number your TV uses for watching Sky digital TV and press select The red light blinks meaning the remote control settings are made properly Alternative setup If your TV s brand isn t listed on page 67 you can try an alternative setup This involves programming your remote control to the TV s specific model code instead of the brand code as follows 1 First you need to check the model code for your TV Press interactive press down then select Sky Customer Service Select Programme Your Remote and follow the relevant opt
25. Pr Pb and Y To truly enjoy the Sky HD service we recommend you use the Hom lead with an HD ready TV You can however watch your HD channels using the analogue connectors on an HD ready TV To do this you need an audio L R cable and an analogue component video cable ud ud i audio L R cable analogue component video cable Pr Pb Y Connecting other devices To connect your box to a DVD video recorder or a TV aerial follow the setup shown on the right See also the user guides supplied with your devices If you notice that the picture quality is affected connect your Sky HD box directly to the TV instead of through the DVD video recorder Basic setup 3 HD READY TV analogue MINIDISH component video cable Pr Pb Y _ kii iF y Erum DISH PAE ei DISH err auno L INPUT2 INPUT 1 See wor phone line p ve Tey A analogue video ports phone lead oe TV AERIAL aerial lead DVD VCR mains lead i RF lead i scart lead EY AERIAL IN Ei aai A A rat ie el O RF OUT 1 3 i 5 VCR SCART a E X09 GH A1S YNOA gt L O aa m m gt x NN aa gt 72 To connect your box to an audio system you can use EITHER an optical digital audio cable OR an audio L R cable as shown here To make the most of listening to programmes through your audio system see Switching on Dolby Digital audio page 73 Please note that some
26. Welcome to the world of Sky HD This is your essential guide to using your Sky HD box What do you want to do Learn about HD Get started See what s on Use your Planner Record programmes Pause and rewind live TV Play recordings Enjoy the freedom of Anytime TV Order Box Office programmes Have more control over kids viewing Choose your favourite channels Troubleshooting page 6 page 10 page 16 page 24 page 31 page 39 page 41 page 4 page 52 page 55 page 60 page 79 Full contents Back to basics Your Sky HD remote control Your Sky HD box About your Sky HD box What are HD and Sky HD What you need to enjoy Sky HD Keeping you up to date All the features of Sky and more Your viewing card Your Sky HD remote control and your TV Getting started Turning your Sky HD box on and off Changing the volume Changing channels About the Now Next amp Later banner You re in control with Sky Guide Overview of Sky Guide options Showing your Sky Guide pages in full screen mode Seeing what s on Quick glance at what s on with Now Next amp Later Complete overview of what s on with TV Guide Finding a specific channel in TV Guide Seeing what s on your favourite channels Seeing what s on the HD channels Identifying HD programmes Finding a specific programme Going back to the channel you last viewed Finding out more about a programme with the i button Codes used in the programme inf
27. a i TT en EXTENTAIN LIFESTYLE MAES he Doume kita o Tha Miririm record with Skyt from your mobile When recordings clash Remember Sky can only record two programmes at the same time TY GUIDE C 5 i 4 i my Gyda i Giyen Ta ALTA If you try to select a programme for recording and it clashes with others in meron eg your Planner you have to choose which recordings to keep Aa Ce pof ACL a Te p PACT ami feirar Mapai sineggles io copo Sarah oblivious io the Booomeni ems an albenoon rerea with old ame When three or more recordings are set the Clash page appears highlighting at the programme you ve just selected for recording OAA Gan aatal Oba KETINGI at a tale e To cancel the previous recording and replace it with the one you ve just Sina requested press select e To cancel the recording you just requested and keep the previous one press back up mn m N O 7 Z G Nn N lt To see where all the programmes overlap and choose from the programmes already booked press the red button Advanced Options Sky Gade 0 00pm Te 20 54 In the next Clash screen choose the recording you want to cancel by ha pansusl pet crests as the practica ond mecegaal MEETS r e r Margaret sineggles to copu Sarah oblivious to the oe o highlighting it and pressing the yellow button Cancel Press select when excitement speeds an afternoon reminiscing with oki fame Seah aak ca 5 idian Huby you re done CL
28. annels tab 2 Enter the information you want and press yellow Find Channels 3 After a moment a selection of channels received by your Sky HD box appears Some may be in addition to those in your Sky Guide 4 For each new channel you want to store highlight the channel and press yellow Store Channel A tick appears next to the channel name 5 When you re done press select Watching your added channels 1 Once you have added your channels as described above go to Options gt Other Channels 2 Highlight the channel you want to watch and press select Your Sky HD box can t record channels that aren t in the Sky Guide listings a You might not be able to see schedule information for these channels Polarsalian Syme Rate Mbaud FEL ADD CHANNELS TEL AUN CUSTOMISE HELP Sky News She Sky Nowa Coble Shy Newa Eire Coble OTHER CHANNELS ADO CHALS TELA CUSTOMISE Sky Gwida 0 00pm Te 209 I hw 1 d ANI pl rae oe eT i i SETUP SUBTITLES SETUP SUOTITLES Sky Gade ipa Ts JET a HELP SETUP 65 O m U O Z N Changing the picture settings When your Sky HD box was installed your engineer should have set the picture settings at the right level to suit your equipment so we recommend you don t adjust them here unless you find it absolutely necessary Sky s HD service uses two HD picture formats The first 10801 brings the number of rows in the frame up to 10
29. at your Sky HD box and that nothing is between the two The remote command light on your Sky HD box and on your remote control should flash each time you press a remote control key If neither light flashes check the batteries in your remote control Press tv on your remote to control your TV Refer to Resetting your remote control page 67 in this guide to reset your remote Press Sky on your remote to control your Sky HD box See When recordings clash page 33 to avoid this in the future Bear in mind that for series linked programmes the next episode is sometimes added to the Planner only when the previous episode starts recording 70 Cc OO rm mi N T 2 a If you are sure the recording was not interrupted and then restarted please call Sky Customer Service on the number provided in your Terms amp Conditions document To see why it failed highlight the programme in your Planner and press the i button See also Using your Planner page 24 81 What s wrong Possible reason What to do now The start of a programme was You set up numerous back to back To get your Sky HD box to record in the most efficient way not recorded recordings Sky prioritises the end of see Adding extra time to the start and end of recordings an existing recording over the start of page 38 and change the settings back to Automatic a new one My phone line is not connected Your phone line is not physically Press
30. attempt to move or repair your satellite dish or low noise block e Ifyou move your Sky HD box between locations at different temperatures allow it to reach room temperature before you apply power to It e Make sure that all electrical connections are properly made e Do not connect any of your equipment Sky HD box TV video etc to the mains supply until you have properly connected all the other leads e Disconnect your Sky HD box from the mains supply before you disconnect any other equipment from its rear panel e Never push anything into holes slots or other openings in the casing of your Sky HD box except your viewing card and interactive card into their respective slots e Your Sky HD box is intended for use in moderate climates Do not use or store your Sky HD box in hot cold damp or dusty places e In order to ensure a free flow of air around your Skyt HD box allow at least 10 cm of space above and on all sides especially between your Sky HD box and your TV Do not cover any ventilation slots e Ensure the ventilation slots do not become impeded with items such as newspapers tablecloths and curtains or similar items e Do not place your Sky HD box close to sources of heat such as a heater or direct sunlight The maximum temperature should not exceed 45 C e Do not place your Sky HD box in an enclosed cabinet with more than one other piece of audio video equipment e g VCR or DVD e Do not put anything on your Sky HD box which might
31. box is plugged into the mains but turned off The light is green when your Sky HD box is on To save power and money please put your Sky HD box into standby mode when you re not using it See Saving energy with Auto Standby page 75 to read about your Sky HD box s automatic energy saving mode Changing the volume Use the remote control s vol button to change the volume of your TV You can turn the volume off altogether by pressing the mute button 10 USING Sky HD To turn your Sky HD box off press the standby button on your remote control Sky turns the box on standby turns the box off red standby green on use the vol button or mute for volume control 5 209 Changing channels To go through the channels one at a time press the channel button on your remote control and wait for the channel to change If you know a channel s number you can enter it on the remote to jump straight to that channel For example enter the sequence 5 0 1 for Sky News See the chapter Seeing what s on page 16 for details on changing channels from the Now Next amp Later banner or from full screen listings such as TV Guide change channels one at a time with ch or by channel number with the number buttons 11 a m Cs 4 a 4 gt 20 m am LLJ _ lt N O Z _ _ LLJ O 12 About the Now Next amp Later banner The Now Next amp Later bann
32. ch Oewry s soneer team and Malcolm gots uompectod results whon ho progr ms his fiw Compeier io act out the lwes of hia Tariy PLATA CK choose the starting point 41 VW D fam oO e LLJ aa D gt lt x _ a 42 Picking up from where you left the last recording If you hadn t finished watching the last recording you played it simply press play to return to where you left off Your Planner appears with the relevant programme highlighted as long as the recording still exists and wasn t played back to the end last time To start playback from here press play or select The Play symbol When you start playing back a recording the Play symbol appears showing how far playback is into the programme You can show this symbol at any time by pressing play The symbol disappears after five seconds Press back up to remove it more quickly Checking the remaining viewing time To see how long you have left until the end of the recording press select to display the Now Next amp Later banner This shows you the remaining viewing time in minutes Press back up to remove the banner USING Sky HD to play the last recording you watched just press play then play again Play symbol minutes from the start of the SRI roning Viewing time remamung 25 mins how many minutes to the end of the recording Fast forwarding and rewinding Press fast forward or rewind to move to a different place in
33. ch checks the phone line connection After getting the message Callback in progress the previous menu appears Warning please make sure you follow steps 1 5 precisely and do not make any other changes W N e while in the Installer Setup menu as these may have an adverse effect on your service If you see any other message at this stage please call Sky Customer Service for more advice The number is provided in the Terms amp Conditions document 83 Z _ I N LLJ faa gt m a _ What s wrong can t find a channel have watched before can t get a picture on my HD channels The audio and video are out of sync when the Sky HD box is connected to my home cinema system My Sky HD box isn t working The box is stuck on stand by the screen is blue the picture is frozen and the remote control or buttons on the box are not responding 84 USING Sky HD Possible reason The channel name or number may have changed Alternatively the channel may be listed under a different tab option may no longer be broadcast or may no longer be part of your subscription package You may not have the right subscriptions or equipment The resolution output setting may be incompatible with your TV set This is quite common and can be corrected by adjusting the audio delay setting on your Sky HD box Because of a temporary error you may need to restart your Sky HD bo
34. come in handy if you have any problems If you have any problems with your Sky HD box that aren t covered in this guide or the other references call Sky or your broadcaster e You can find technical help under Interactive gt Customer Support gt Help amp Assistance gt Sky HD e Press help on your remote control for general help on using the Sky Guide screens e For online help go to the Customer Support pages of sky com help e Don t forget the user guides that come with your TV video DVD recorder sound system and any other devices you re using e For information about HD go to sky com hd What s wrong lve forgotten my PIN can t receive HD channels Possible reason You may not have the right subscriptions or equipment What to do now You can request a reminder or reset your PIN as follows 70 Cc OO rm mi N T 2 a To get a PIN reminder through Sky Guide Press interactive on your remote control Select the Customer Support tab then PIN Reminder and follow the on screen instructions To reset your PIN on sky com Go to sky com customers and click Manage My Account Follow the instructions to log in or register Click Reset Viewing Card PIN number and follow the on screen instructions Follow the instructions on screen to upgrade your subscription 79 Z m I N LLJ faa gt oO _ What s wrong Possible reason can t f
35. cond Some displays for example LCD and plasmas scan progressively whilst CRTs in TV sets usually scan using interlaced lines 720p means the vertical resolution of the TV picture is 720 lines p refers to progressive scanning 10801 means the vertical resolution of the picture is 1080 lines i refers to interlaced scanning 95 96 Copyright British Sky Broadcasting Limited 2009 Sky Sky Sky HD Sky Box Office Sky Guide Anytime and Sky Anytime are trademarks of British Sky Broadcasting Ltd or British Sky Broadcasting Group plc Sky HD remote control UK Irish and Community registered design Registered design numbers GB3022129 1E20855 IE20856 CD294475 0004 to CD294475 0007 This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited You are not authorised to use your Sky HD box in a way which infringes the intellectual property rights of third parties Copying programmes is unlawful under the Copyright Designs and Patents Act 1988 except in a limited number of circumstances such as for the purpose of showing in schools section 35 and timeshifting for private and domestic use section 70 The details in this guide a
36. corded programme and you see something you want to bookmark press pause and then the red button The Bookmarked symbol appears in the corner of the screen Press play to carry on watching the programme Managing and deleting bookmarks To see all bookmarks within a recording press pause then the green button when you re playing it back A list of bookmarks appears showing their place in the programme e Highlight a bookmark to see a short reminder clip of 10 seconds e To play the recording from the highlighted bookmark press select e To remove the highlighted bookmark press the yellow button Delete If the programme is PIN protected you ll need to enter the PIN to see the bookmark clip See Having more control over kids viewing page 55 for details USING Sky HD Bookmarked symbol Bookmarked Sky Gade ipn Te ME Are You Smarter Than A 10 Year Old Tike No What a the min reo conrad A 10 year old CH mm Bees question bri can you Nool Edescedis sts more pirami pa the Mahona Currcoluim How amai ae you a i BOTEMARKS Start an O nae Beokinarh Viewer Bonkbmark Smet i Verses Bookmarh 5 T End AECOADING Wee Bonka k View Bonka k Wane Honkbmek Skipping to bookmarks To go to the next bookmark while you re playing back a recording press and hold rewind or fast forward until the screen skips to the next bookmark Skip Back symbol Skip Forward symbol ez r fiat fp ar wid ely
37. cording or recording was cancelled and restarted during the programme You tried to play pause or record a programme while you are using an interactive service What to do now Check the settings you entered were right Select another programme To view digital text press Sky to return to live programmes then press text Select a different programme to play back record If this doesn t work call Sky Customer Service on the number provided in your Terms amp Conditions Call Sky Customer Service see your Terms amp Conditions Wait for your Sky HD box to resolve the problem if it is not resolved call Sky Customer Service see your Terms amp Conditions You may see this message when you re playing back a recorded programme After a few seconds your Sky HD box continues playback from the point when the satellite signal returned or recording was started Press Sky on your remote control to leave the interactive service before using these buttons As long as the broadcaster allows it you can record programmes featured within an interactive service However you cannot record the entire interactive service itself 70 Cc OO rm mi N r 2 a i Z m I N LLJ p am gt oO _ Message The batteries in this remote control are low Please replace within the next few days or you see a battery symbol in the Now Next amp Later banner Channel n
38. d gngping berm ani ALL MOVIES ENTENTAIM OCs MGS Little Brimin pii c EAC ONE Wiiribledess E fed 7 De Shy Lonied King Hong 5 oe 1 Det Sky Ear Uthen E beg hammas Heese 2 a Last Chance Shy Bas Dthes programme name available until date programme trailer see page 49 available parental rating channel name 47 Viewing a programme from the Anytime TV listings Start playing a programme as follows 1 From the Anytime listings highlight the programme you want to watch and press select or play coy tit ee The Hisdory of Bottom Wis Th e Playback screena p pea rs Stretchety trom the Sione Age te the year F000 Simon Schama s Complete History of Britain doos me pretend to bo dalinis cheoniche Whal Schama does de hossa ia tell 2 Enter your PIN if you re asked to do so dx airy ln Ual aed alaala tarts PLAYS ACH 3 Use the left right arrow to choose a different point of the programme to Start from Start plays the programme from the beginning End plays back the last 10 seconds of the programme gt LLJ gt Z lt gt zZ LLJ Last Viewed joins the programme where it was stopped last time you l choose your starting point User Defined lets you choose where you want it to start for example press 2 to start playback two minutes into the recording Bookmark starts playback from bookmarks you have set 4 Press select or play when yo
39. d mining town and faco a dark ovd if she isto 2 2 m nave her daughter fom terri yong nghimena see Having more control over kids viewing page 55 i ALL AE WEVWED RECMAIDED E of Le 34 USING Skyt HD Cancelling current and future recordings To cancel a current or future recording without interrupting what you re watching browse to the programme in the Now Next amp Later banner and press record The symbol disappears Straight from your Planner highlight it and either press record to just get a reminder instead OR use the yellow button Delete to delete the entry completely See also Deleting existing recordings below from TV Guide listings highlight the programme showing the symbol next to it then press record The symbol disappears When you cancel a recording before the end of the programme it appears in your Planner as Part Recorded Deleting existing recordings After a recording has finished you can delete it only from your Planner Once you ve deleted a recording you can t retrieve it SHORTCUT To delete a programme go to your Planner oa Highlight the programme you want to delete and press yellow Delete If the programme is protected by being marked Keep you re asked if you re sure you want to delete it See Avoiding recordings being deleted page 34 To delete a programme within a series stack highlight the series stack and press select Then cho
40. doers chin s Ty guine E OAS E Sky Guide E irige re fall Penson Germaine Gear aad actor Jobo Thomson es aati St J AO ENTERTAIN LIFESTYLE MOVIES SPORTS NEWS 143 BEC HD 170 Siyi HO 193 Fa HU 207 Bro HO 204 SC Fl Ho The History of Britain HD W S Stretching from the Stone Age to the year 2000 Simon ochama s Complete History of Britain does not pretend to be a definitive chronicle What Schama does do however is tell the story in vivid and gripping terms Press i for more 19 NO S 1WHM ONIS4S Finding a specific programme lon You can search for a specific programme or type of programme showing in the next 7 days or stored in your Planner or Anytime using the Search option See also Jumping to a programme in the Planner s A Z list page 25 To start press tv guide then the blue button Search Searching by title To search for a programme using the first word in the title use the remote number keys as though you were typing a text message For example to search for all programmes beginning with EAST press 3 twice 2 once 7 four use the number keys to enter your search For example EAST Q x Q times and 8 once Press left to delete the last letter or back up to delete all the letters you have entered Press down to refine your search by genre and subgenre or select to get the programme results a coe oo _ lt O LLJ LLJ N Searching by genre Y
41. drip or spill into it Never stand objects filled with liquids such as vases on top e Never place naked flame sources such as lighted candles on or adjacent to your Sky HD box e To avoid possible damage to the internal hard disk do not pick up or otherwise move your Sky HD box while it s connected to the mains supply If you want to move your Sky HD box first switch it to standby using the remote control or front panel button then wait at least 60 seconds before disconnecting it Wait another 30 seconds before continuing You should handle your Sky HD box carefully as any damage you cause to the internal hard disk or any other component will invalidate your warranty 7 n AO lt Cc AO Nn gt TI m lt gt LLJ LL lt N a 5 as LL 78 Electrical information Mains plug and Its fuse The supplied mains plug may be a non rewireable type or a rewireable type Both types contain an approved 3A fuse If you need to replace the fuse use an ASTA or BSl approved BS 1362 fuse rated at 3A and marked with either of these symbols Non rewireable plugs have the fuse beneath a fuse cover on the plug face Use a screwdriver to lever off the fuse cover replace the fuse with a new one and refit its cover Never use a plug if its fuse cover is missing Rewireable plugs have the fuse inside Use a screwdriver to remove the plug s back cover then lever out the fuse and replace it
42. e button 4 39 43 pause symbol 43 pausing playback 43 live TV 39 phone line 74 82 PIN 55 Anytime TV 50 Box Office 52 changing 55 if you forget your PIN 55 79 PIN on pre watershed playback 50 Planner 24 cancelling recordings 35 deleting recordings 35 managing programmes 25 playing recordings 41 recording status 27 starting playback from bookmarks 45 playback 41 Anytime TV 48 bookmarks 45 choosing a starting point 41 fast forwarding 43 Circular Playback Display 74 pausing 43 rewinding 43 slow motion 43 symbol 42 stopping 43 play button 4 41 42 programme search 20 protecting programmes from deletion 34 R radio channels 23 recording 37 rated programmes restricting 56 rating codes 22 recording 31 Anytime TV 49 clashes 33 Circular Playback Display 74 on the move 32 radio channels 37 restrictions 56 series stack 27 status 27 copying to video DVD 46 PIN protecting 34 recording status 27 record symbol 31 reminders 30 clashes 30 set during an advert 30 remote control 4 and your TV 9 box office button 14 52 fast forward button 43 help button 61 information button 21 interactive button 14 63 mute button 10 number buttons 11 pause button 39 43 playing games 63 play button 43 resetting 67 rewind button 39 43 services button 14 61 sky button 10 75 standby button 10 stop button 43 tv guide button 14 17 tv button 10 64 volume button 10 removing adult channels 56 Anytime TV list 51 resetting remote co
43. e same time which caused the recording to fail You ve played back the recorded programme You ve selected the programme to be copied to your video DVD See Copying programmes to video DVD page 46 Quick glance at the symbols in your Planner Reminder Record Locked Q e Series Linked Series stack A reminder shows just before the programme starts The programme is set for recording You need the PIN to play the recording The recording can t be deleted without confirmation The rest of the series is set for a reminder recording Press select to see past episodes in this series stack listed individually 27 Setting a series link in your Planner When you set a reminder or a recording for a programme that belongs to a series you can choose either just that episode or the remainder of the series where series link is available Once a programme is in your Planner you can choose the series link option wry i i i id ss here too so you can automatically record or get reminders for the entire series CAPS KACE 10 AF Fon Recorded 10 30pm Wed 2727 Simina Used 7 Set a series link in your Planner as follows SHORTCUT WEWEQ RECO 1 Go to your Planner Wn L oz TT U xX mr 2 Highlight a programme If it s part of a series the green option Series Link appears at the bottom of the screen 3 Ifyou see the green option Series Link press the green button The Series L
44. e to go interactive Sky viewing card slot leave the viewing card in here at all times Top back up jumps back to last page or to previous level in Sky Guide screens tv guide shows TV listings d turns the box on or off i reveals more about a programme Ww gt AN O UJ gt U AM U arrows shows what s on other channels or highlight on screen options select confirms a menu option A lights green when you re online using the phone line lt x lights yellow when there s a message waiting lights red when the remote control is used dW lights red when the box is off green when the box is on Your model s configuration may vary from the illustration shown Sky is not responsible for the manufacture of your Sky HD box For your manufacturer s details see the back cover of this guide About your Sky HD box With your Sky HD box a compatible HD ready TV and the relevant subscriptions you can enjoy fantastic Sky entertainment in glorious high definition A your Sky HD Your Sky HD box gets HD information from the satellite through the minidish box decodes HD it then decodes the information and sends it to your TV UI information from the satellite With a Skyt subscription your Sky HD box is a video recorder and satellite receiver in one It also has two inputs from the satellite dish which means you can watch one programme while recording another What are HD and Sky HD S
45. eft right arrow to choose OFF r a 3 Press green Save Settings when you re done S 4 A confirmation message appears asking if you are sure you want i inin ainia kiana kinini aaanaakiiiinialnis A to disable Anytime TV Mini TV Mode i gt Da Screma looa jaraai FF jaah and Scan Bonner fect SECONDS 5 Press select to confirm aniihi Progrommncs Originated in HD OM mi lt Anytime TV programmes that you have recorded will stay in your Planner To resume the Anytime TV service select ON in step 2 above then press select to confirm followed by green to save your settings It may take a few Ea days for the Anytime TV programmes to fill up again CFS TOMISE HELP SETUP SUBTITLES FAVOURITES MAN MEC FOR TOUS INFORMATION Are you sure you wish to disable Anytime Re caabing Anytime will take a lew days to refur to full service Press SELECT to disable of BACK UF io cancel 51 Enjoying Box Office entertainment The Box Office option is home to the newest and most exciting pay per view movies sport and other events such as concerts and boxing matches You re only charged for the programme or event when you start watching it press box office then select to buy movies You can go straight to your Sky Box Office HD movies from the HD listings w go to TV Guide and select the HD tab or pay per view sports LL f To order Box Office programmes with your remote control your Sky HD box has 5 to be connected
46. ep are never deleted without your confirmation Recording radio channels You can record radio channels as follows 1 2 Find the radio channel you want by following the steps on page 23 Highlight the channel and press record The Manual Record screen appears Fae If you need to change the Channel Number Name with the left right arrow or by keying in the number J COLZIISI Highlight Day and use the left right arrow to choose the day of the 0103 886 9 nye Bae RSet recording Highlight Start Time and key in the start time of the recording with the amp number buttons Use the left right arrow to choose AM or PM Do the same for the End Time Highlight Frequency and use the left right arrow to choose how often you want to record the channel Press yellow Add Manual Recording The settings are saved and the radio recording is now in your Planner 0105 BGC AS Live F inii BHC A Wester 90106 Classic FM Anytime gt Planner was SELECT to listen a ta racord Sky Garde 00pm Te 204 ke a eet y ee ae Se JS HLIM ONIGHOD34Y Sky Geode Pi pa Te J P MANUAL AEC OTHEACH ACD CHAS TELMNUM CUSTOMISE HELP Channel Number Channel Name 37 Adding extra time to the start and end of recordings Your Sky HD box automatically tries to find the best recording slot for your recorded programmes and aims to capture the entire programme even if It overruns You can change the automatic setting a
47. er is your ultimate on screen helper it lets you see what s on now and later change channels set reminders record programmes if you have a Sky subscription and see which programmes you are recording right now all without interrupting what you re watching e Press an arrow button or select to show the Now Next amp Later banner e Press back up to remove the banner There are tips on using the banner throughout this guide most importantly e Seeing what s on page 16 e Finding out more about a programme with the button page 21 e Recording with Sky page 31 USING Sky HD use the arrows or select to show the banner the banner shows you what s on now and later You re in control with Sky Guide You control what you watch on your Sky HD box by browsing the on screen Sky Guide using your remote control Pressing tv guide on your remote control displays the following TV Guide screen top menu use left right to highlight the option you want then press select middle menu use left right to highlight the tab option you want then press select bottom menu or listings use up down and left right to highlight the item on the page to go back information area TY GUIDE E 5 A n a E Sky Guide 9 00pm Tu 78 09 ALL CHANNELS oe AN k x 5 m a i Welcome to the new Sky HD guide Your complete guide ta marii what s on over the next seven days with exciting new features such as the Mini TY
48. eries 31 gt gt amp Ui L m m a O e Lu a 32 Recording from Sky Guide listings If you see something you want to record in TV Guide Anytime TV or Box Office listings highlight it and press record When you press record Sky checks to see if the programme is part of a series and if so gives you the choice of recording this episode only or the remainder of the series Highlight Record Once or Record Series by pressing up down and press select The symbol appears next to the programme See page 52 for details on Box Office recordings Recording from anywhere you go You can set your Sky HD box to record from anywhere you go Remote Record is a feature which lets you set your Sky quickly and easily using your mobile phone or online via sky com To find out more go to sky com remoterecord Recording a promoted programme If you see a promotional advert for future programme s and you see the green remind me option you can set up a recording for that programme or series without having to search for it in TV Guide or Now Next amp Later listings Press the green button before the end of the advert to first set up a reminder then follow the on screen instructions to record the programme USING Sky HD no oe gt aa aa Aa GR ee a a giir The PPC ini See Pii ii Marygared sineggles io copo Sarah oblivious io the bemin oes An al E Hanan Huba bhima of iat og with old am
49. ers organisation EICTA to help you choose an HD TV The HD ready logo will appear on an increasing number of TVs in the shops Sky s HD service is designed to work with TV sets that carry the HD ready label So look for the logo to make sure you re ready for HD T O a gt AO rp O T ws Cc N m AO HD TV high definition television provides a higher quality display with a vertical resolution display from 720p to 10801 These rates translate into a frame rate of up to 60 frames per second twice that of conventional TV HD TV pixel numbers range from one to two million compared to SD TV s range of 300 000 to one million As for audio HD TV receives reproduces and outputs Dolby Digital 5 1 audio This HD TV designation means that the set has an internal ATSC tuner decoder as well as meeting HD TV widescreen specifications HD TV sets display in 10801 720p With interlaced scanning a display shows all the odd lines at one scan of the screen and then all the even lines ina second scan of the screen Pixel is the abbreviation for picture element Pixels are the smallest bits of data in a video image The more pixels there are in an image the greater the resolution Progressive scanning Is based on the principle that all the horizontal scan lines are painted on the screen In one pass 720 or 1080 horizontal lines are scanned progressively or in succession in a vertical frame This is repeated 50 times a se
50. es General Operating voltage Power consumption Weight Dimensions WxHxD UHF modulator Operating temp range Storage temp range Hard disk capacity Connectors MAINS INPUT DISH INPUT 1 DISH INPUT 2 TELEPHONE LINE RS 232 AERIAL IN RF OUT 1 RF OUT 2 DIGITAL AUDIO OUT AUDIO OUT L and R USB 2 0 o HD ANALOGUE COMPONENTS S VIDEO OUT VCR SCART TV SCART HOM ETHERNET SATA USING Sky HD 230V AC 50Hz 55W max LNB switching 13 18VDC 350mA MAX 22kHz 4 5kg packed 399mm x 81mm x 295mm inc rubber feet and connectors CCIR PAL System Ch 21 to 69 factory setting is 68 5 C to 45 C 20 C to 60 C 320GB 160GB personal storage space IEC 320 2 pin female F type 75 950 2150 MHz female F type 75 950 2150 MHz RJ11 V90 DB 9 female data communications equipment DCE EIA TIA 232 E ITU T V 28 115 2 kbit s max IEC 169 2 female IEC 165 2 male IEC 165 2 male Optical digital audio socket for 5 1 surround sound Phono sockets RCA for future connectivity front and rear connectors selected models only Y Pr Pb 4 way mini DIN SCART composite video in out RGB in 3 SCART composite video out RGB out H mMmI 1 1 type A for future connectivity RJ45 IEEE802 3 10BASE TX and 100BASE TX external HDD interface SATA 1 0a The product complies with the following European Council Directives 2006 95 EC the Low Voltage Directive as ame
51. ewind or fast forward within the programme e Ifyou reach the start of the section the picture is frozen at that point e Ifyou reach the end you rejoin the live programme To go back to watching live TV at any point just press Sky or stop While you re watching the programme behind scheduled time you can use the Now Next amp Later banner as usual but if you change channels or use interactive services you have to go back to live TV You can then rewind or pause again If you go into your Sky Guide pages while still rewinding Sky stops rewinding and starts playing the programme back from that point The programme is shown in the mini TV of the Sky Guide screens audio only in full screen mode See page 43 for more details on using the fast forward and rewind functions LIVE PAUSE press pause to pause live TV the Live Pause symbol appears with elapsed time in minutes INSTANT REWIND aa a press rewind to go back in Ta f the current programme oO x2 the Instant Rewind symbol appears with rewinding speed and elapsed 39 m ik gt a N m 2 ult gt 7J Z w m LLJ as x N LLJ N z a LLJ l 40 Saving after pausing or rewinding live TV After pausing or rewinding live TV if you haven t got time now to watch what you ve missed you can save the programme to your Planner as follows 1 After rewinding or pausing live TV p
52. eys on the remote control to enter the programme s first letter Best DETAR ae a For example to search for EASTENDERS enter E by pressing 3 twice The list rons roms rocon vant gle to beep pee hm jumps to all programmes beginning with that letter rcp cn tem Chick ban Ea me Press back up to delete a letter VIEWED RECORDED Mil AN Star Don t Faget The RECORDED Sky Abore Siihen IWI Landon Celebrity Hig Bredher Channel LS Game Scene lavtsiigeion 25 Colour options The colour options at the bottom of the screen depend on the status of the highlighted programme Press the corresponding colour button on your ann Recomed 10 30pm Wed 77 Simna Used 2 remote to control your stored programmes as follows pe ee a teil oo Sy ff id Se ak red Anytime Jumps to the Anytime TV listings see page 47 WEWED REGMAREN green Series Link Links programmes that are part of the same series l See Setting a series link in your Planner page 28 Malolan isthe Wada ial rey PvP be Slee arse builded ae BRAC Londan yellow Delete Removes the programme from the Planner on History re Anytime See Deleting existing recordings page 35 blue Keep Protects it from being deleted without confirmation See Avoiding recordings being deleted page 34 And press left right to see the second page of options aa LLJ lt a as gt O N i dni i da a celle oe
53. fered with Anytime TV as long as you subscribe to the relevant channel Anytime TV programmes don t take up the space used by your Planner unless you choose to record them See Recording Anytime TV programmes page 49 Sky Anytime programmes are also available on your PC with the Sky Player Go to sky com anytime for more information Seeing what s on offer with Anytime TV 1 Press tv guide then the red button Anytime 2 EITHER press select to view the full list of Anytime TV programmes available OR use the left right arrows to highlight a category of programmes such as Movies or Sport then press select The most recently added programmes appear at the top of the list and all the information about each programme is displayed as shown here 3 Inthe list use the up down arrows to highlight a programme A summary of the programme appears in the top left of the screen 4 Press the i button for more detailed programme information 5 If available press blue View Trailer to show a mini trailer 6 Press select to watch the programme or press record to save it to your Planner so you can watch it whenever you like m ap gt lt m r lt ANYTIME T SEA EA ube de 1 00pm Tehi Tee History of Bait vis linika those tha Sous AR te the pear 7000 Simon i AR i Schamas Complete History of Britain doos m pretend to a a h 4 a dalima chon 1 cle What Schama does de hrama the Hlorg in wd an
54. g U if a PIN has been set up for this rating Your PIN will still be required to watch Anytime programmes whatever time you watch them if they were originally scheduled to be broadcast after the 8pm or 9pm watershed You can turn off the pre watershed PIN option for Anytime TV and all your recorded programmes To do this 1 Press services scroll left to Parental Control and press select 2 Enter your PIN 3 Scroll to the Other tab and press select 4 Highlight PIN on Pre Watershed Playback and select OFF 5 Press green Save Settings when you re done USING Sky HD Sky Goede Pi pa Ta J The History of Batam i Siretcheny trom the Sione Aga te the pear F000 Simon Schama Complete History of Britain doos ee pretend to bo a delimiiva chronicle What Schama does de hoserrar ig tell the lory in ed and gneping berma PLAYS ACH PARENTAL thy OTHER CHANGE PIN AHAT VIEWING CHAMMEL PiN E airy Halare Gmags Online PIN Protect Eam Programmes apendmg Reriti PIN Required For Purchases Oer Opting out of Anytime TV Anytime TV won t cost you anything extra however you can turn off the service if you want to as follows 1 Press services for Options press down then select the Customise tab Anytime TV programmes are removed from your Sky HD box the Anytime tab under TV Guide disappears and Anytime TV programmes are no longer recorded to your Sky HD box DPTONS rE 2 Highlight Enable Anytime and use the l
55. g the cover away 2 Carefully remove the old batteries Put the new batteries in matching the marks and l replace batteries as soon 4 Put the cover back on sliding the top part in and making sure the catch as they are empty clicks into place 5 Ifyou left your remote control without charged batteries for longer than 10 minutes reset your remote control to work with your TV See Resetting your remote control page 67 for details 69 ms m O m SR O 7J O Your Sky HD box connections Follow these diagrams for an overview of the essential connections of your Sky HD box The back of your Sky HD box may vary from the illustrations shown here r HD READY TV Basic setup 1 Basic setup 1 2L e Q Does your compatible HD ready TV have an H amp M port PEPEES Then all you need is the supplied Him lead E DISH er e DISH THOMSON INPUT 2 INPUT 1 0 z mie 2 Homi lead phone line phone lead mains lead Basic setup 2 Basic setup 2 HD READY TV If your TV has a DVI port you need an audio L R cable and an Hmm to DVI lead or an adapter for the supplied HOM lead MINIDISH Ei 7 Ti i ey pish CE Dis AUDIO L ay INPUT2 INPUT1 AUDIO R a phone line 9 af audio L R cable phone lead mains lead HOMmMi to DVI lead 70 USING Sky HD Basic setup 3 This setup only applies if your Sky HD box has the three analogue video component ports
56. gions al ee a wna bbc co uk amga a 1 FAWOUAITES MAN REC CIHEA CH ADO CHMLS TELAUM CUSTOMISE 107 Siy f 107 BHC 7 England 108 Sky 8 103 TW1 London 109 Wateh f 104 Channel 4 Hogan 105 Five iii Gave 106 Siyi of 112 LIVING a Favoutite Watching TV with subtitles or audio description To show subtitles or play an audio description over the current channel 1 Press help on your Sky remote control when you re watching TV 2 Ifthe Subtitles or Audio Description option is available use the left right arrow to choose ON then press select This setting lasts until you change channels To have subtitles or an audio description on all the time where available 1 Press services for Options press down then select the Subtitles tab 2 Press the down arrow to highlight Subtitles or Audio Description use the left right arrow to choose ON then press green Save Settings SUBTITLES FAWOUNITTES MAN AEC OTHER CH ADDCHNLS TEL NUM With Anytime TV and recorded programmes if you turned on Audio Description at the time of recording it will be available but cannot be nin omai uona turned off Similarly if Audio Description was turned off at the time of Hyak romener AUDIO DES recording it is not available and cannot be turned on ienaa a 61 N sy a rmm m N _ gt C O m N N x U a O 2 Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes
57. he Kiddie TIEWVED Miiicolm in ihe Widdi WIEWVED MiaScolin in the Midde RECORIKE G E Makom in he Windle RELA L O Ani 29 N oz LLJ m LLJ oz D n a LLJ N 30 Setting reminders for programmes If you don t want to miss a TV programme Sky Guide can remind you when its about to start When you see a future listed TV programme you want to watch simply highlight it and press select When you press select Sky checks to see if the programme belongs to a series If so it gives you the choice of setting the reminder once only or for the entire remainder of the series Highlight Remind Once or Remind Series and press select The reminder symbol appears next to the programme O One minute before the programme starts the reminder message appears e Press select to tune to the programme e Press record to start recording the programme e Press back up to carry on with what you were watching If broadcasters change their schedule within six hours of the affected programme starting your reminders are automatically updated When reminders clash If you try to set a reminder for a programme and it clashes with a previous one Sky Guide asks you what you want to do e Press select to be reminded about both programmes e Press back up to cancel the latest selection USING Sky HD A Remind Series set a reminder for just this programme or the rest of the series k Reminder This
58. iew all the Sky TV channels you re entitled to The viewing card slot is under the flap on the front of your Sky HD box There s no need to remove the viewing card unless it s faulty or has expired Please remember these cautions keep your viewing Don t remove or re insert the viewing card unnecessarily card in its slot position may vary Don t bend the viewing card Keep the card away from heat and sunlight Keep the card dry Never clean it with fluids use a soft dry cloth Keep the card away from small children and pets USING Sky HD Your Sky HD remote control and your TV Your Sky HD remote control can work with both your Sky HD box and your TV Press tv on the remote control to switch control from the Sky HD box to the TV Press Sky to go back to controlling the Sky HD box The Sky installer should have already set up the remote control for you If you leave your remote control without batteries for longer than 10 minutes or if you have a new TV you need to reset the remote control to work with your TV See Resetting your remote control page 67 for details SIISVE OLVE c 05 FD E ed Ge co 18 jan Lu n lt a UN O 2 Lu oO Getting started Turning your Sky HD box on and off Press the Sky button on your Sky HD remote control to turn the box on and wait for a few moments for it to start up The standby light on the front panel is red when your Sky HD
59. ind my HD programmes Nothing is happening on screen Your Sky HD box may not be my screen is blank plugged into the mains Your TV may not be able to detect the HOM input automatically There is on screen interference Your TV or video recorder may not be correctly tuned 80 USING Sky HD What to do now Your HD channels are listed separately Go to TV Guide and select HD If you can t see them here you may not have the right subscriptions or equipment To upgrade to Sky HD call us 1 Make sure the mains lead is properly plugged in and your Sky HD box is switched on 2 Check that your Sky HD box is not in standby The Qight on the front panel of your Sky HD box should be green 3 Press Sky on your remote to control your Sky HD box 1 Make sure that your Homi cable is connected to both your HD box and your TV Refer to your TV user manual to find your Homi input 2 Use your TV remote control to scroll through the AV input options until you find the Hiamuinput s 3 Press Sky on your HD remote control and the picture should appear If you have checked the above and still can t see anything on screen please refer to your TV user manual to find out how to set up your Hmmm input s Check all cable connections and that your TV and video recorder are tuned to your Sky HD box If you are using an aerial RF connection check that your TV and video are tuned to the right RF channels For further information refer
60. ink symbol appears next to the programme T press green to set the series link If you ve set a reminder for the programme you now get a reminder before each episode If you ve marked the programme for recording your Sky HD box is now set to record every episode of that series 28 USING Skyt HD Managing series within your Planner If you ve recorded multiple episodes of a particular series then the episodes will appear under the Series Stack symbol Highlight the series stack to see how many episodes are contained within the series stack and how many have been viewed If an episode within a series stack is currently recording Recording is shown in the status column and the symbol appears next to the series stack To see the entire list of episodes within the series stack press select Bitrrand Asece io the Pode RECORDED BBC England 8 Winibledes AG 10 00pm Tiy Comme Malce kn a ihe A HE Collapsed isting presa SELECT h apina i Epitodos 1 Viewed PLANNER 6 S i a ri i p i ay Gaida ii Te LEI VIEWED RECORDED Hee ater z Siyi sileni Wines E BELT Lindas Vroom Wroom REDO Siyi S4IYAS ONDINIT Malcolm ihe Naddie i Mucolm tee mver ot Sines bagga ond deeded ot hia farpraected lifestyle persuades him to snook owl io a lamight games arcades where Stewie s wheelchair ra solen ai PLANMER 6 S T ri be Sky Gaida i Te jhh 1 EPIZ00ES Paneer in ihe Palle RELA D Misicolm in i
61. ion International Gaming Specialist Adult Favourites Remember these are types of channel rather than programme HD programmes are highlighted in yellow in the TV Guide listings n F rhc a F e Wein GEL Ten UL been Meris information area WS National and International news with reports from BEC correspomlents worldwide ALL CHANNELS HD 1027 BBC England 103 ITV London 104 Channel 4 105 FIVE lt The Matrix Grand Designs Sth Gear Lost 3 Use up down to highlight a channel enter the channel number to jump straight to the channel you want 3 digits for TV channels 4 digits starting with 0 for radio ENTERTAIN The Bourne Iden These colour options change depending on what s highlighted LIFESTYLE Coast Prime Suspect ive news Road Wars US Desperate Hows Press ch or ch to go to the next previous page of listings 4 Use left right to highlight programmes and see what s on at different times To watch a programme highlight it and press select to show it in the mint TV if available then select again to tune to It in full screen mode just press select once to tune straight to it If it s on later or on another day you get a reminder just before it starts See Setting reminders for programmes page 30 To record a programme press the record button on your remote See Recording with Sky page 31 Use back up to jump back to the previous level
62. ions until you get to the model code for your model number Make a note of the code Point the remote control away from the TV and Sky HD box and press the tv button Press and hold the select and red buttons together until the red light blinks twice Enter the model code If it s a 3 digit number press select after the model code Press Sky to complete the setup Dn Ww fF W N Now check the settings point the remote control at the Sky HD box and press tv then number 3 You should now be able to see a terrestrial TV channel If you have tried these options and still can t use your Sky HD remote control with your TV call Sky Customer Service on the number provided in the Terms amp Conditions document you received with your Sky HD box 68 USING Sky HD Replacing the batteries Your remote control runs on AA batteries MN1500 LR6 or UM 3 When it s time to replace them Sky Guide gives you a warning message and a low battery symbol appears in the banner Take the empty batteries out straight away and replace both batteries at the i Tho batteries m thes remote control noed changing same time lasari new battarea within 10 minutes of removing the odd set Presa BACK UP to comcel s Please don t put old batteries in the everyday household rubbish They should be taken to a special environmentally friendly collection point Replace the batteries as follows 1 Remove the battery cover by pushing up the catch and slidin
63. isplay works The Circular Playback Display on the front panel of your Sky HD box lights up whenever you are recording or using the playback functions You can change the way the Circular Playback Display works as follows 1 Press services for Options press down then select the Sky Setup tab you can change 2 Highlight Circular Playback Display and use the left right arrow to change i when and how the the setting indicator lights up You can choose one of three settings Standard The recording playback and or circular playback indicators light up if you re recording and or playing back programmes Off The circular indicator is turned off but the recording and or playback indicators light up if you re recording and or playing back programmes Demo All indicators light up in continuous sequence 3 Press green Save Settings when you re done USING Sky HD Green stuff At Sky we believe the world s a great place so we re doing what we can to keep it that way Saving energy with standby Switching your Sky HD box to standby when it s not in use can save up to 50 of the energy it uses Remember that the box does not have to be on to make recordings so we recommend you make a habit of pressing the standby button so the light on the box turns red as soon as you finish watching TV and Auto Standby Your Sky HD box features an energy saving mode called Auto Standby If the box Is inactive throughou
64. ky currently has the widest choice of HD channels in Europe across sports and movies to arts drama and documentaries Enjoy over 11 000 hours of HD programmes a month that s more than three times the standard definition output of the UK s five terrestrial channels combined N N lt cn O x lt lt cn Our Sky HD box comes with all the Sky features and double the storage capacity of a current Sky box Plus you can discover a hand picked collection of the week s unmissable TV with Sky Anytime at no extra cost Depending on your Sky TV package discover the latest movies exclusive new shows and more ready to watch when you are To discover what s on in HD go to TV Guide and select the HD tab visit sky com hd or go to page 19 of this guide Check out our HD jargon buster on page 95 6 USING Sky HD What you need to enjoy Sky HD To enjoy all the benefits of Sky HD you need a compatible HD ready TV a Sky HD box and subscriptions to Sky TV with the HD Pack Your Sky HD box is designed to work with TVs that carry the HD ready logo You can use a TV without the HD ready logo as long as it has these technical features OO The screen must have a minimum native resolution of 720 lines in wide A aspect ratio a O The screen must be able to receive high definition pictures by either a Z DVI with HDCP an Homme with HDCP or an analogue component connection The TV must be able to
65. le 1 Goto Parental Control gt Viewing 2 Highlight the appropriate rating and press the red button Restrict on your remote control A padlock symbol appears next to the category you choose as well as all the lower categories 3 Press green Save Settings when you re done If you want to unlock rated programmes just highlight the category under the Viewing tab and press the red button again Unrestrict Viewing restrictions can be applied only to programmes where the broadcaster provides category restriction information USING Sky HD PARENTAL M ACHAT CHANNELS VIEWING PARENTAL ih lame VIEWING CHANMEL f Unreria i Pareeial Geeance PG f 15 Years a Dwe 015 f Adui Vievvisg 18 CHANNEL OTHER OTHER CHANGE PIN CHANGE PHN Sky Guide Biip Te 104 AN j eh e we ee a ADULT Restricting specific channels If there is just one or a few specific channels you would prefer members of the 4 Press green Save Settings when youre done use the options Lock or After 8pm to restrict specific channels Sky Geode ff Gipen Te TSG family not to watch you can lock them one by one as follows a BBCi Londo gt Jd 1 Go to Parental Control gt Channel mat more about this aed the otho BBC Engh rogans m TAA A NEAL F AA bbc oo ok neglend F 1 This page lists all the channels by channel number ais CHANWEL OTHER CHANGEFIN ADULT VIEW m 2 To find the channel key in the cha
66. ll screen mode But if you re still rewinding fast forwarding or in slow motion mode when you go into the Sky Guide pages this action stops and the programme starts playing back from that point Press Sky to leave the Sky Guide pages and go back to watching your recording programme in full screen Choosing a recording to watch All recordings are stored in your Planner SHORTCUT green 2 Highlight the recorded programme and press play or select The Playback screen appears and you may need to enter your PIN 1 Go to your Planner 3 Use the left right arrow to choose your starting point Start plays the recording from the beginning End plays back the last 10 seconds of the recording This is handy if you want to check the whole programme was recorded Last Viewed joins the recording where it was stopped last time you watched it User Defined lets you choose where you want it to start for example press 2 to start playback two minutes into the recording Bookmark starts playback from bookmarks you have set 4 Press select or play when you re ready to start the programme programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG if a PIN has been set up for this rating U if a PIN has been set up for this rating gt lt 2 a 7 m SR O 7 2 ay N PLAHNFA lat 4 ie ra LJ el Gada n Te Toa ih i Malcoln i ihe fi dic Trl Hal Comehes Hal boas con
67. nd choose to add extra minutes either E side of the scheduled recording as follows T 1 Press services for Options press down then select the Sky Setup tab as 2 Highlight Add to Start of Recording and use the left right arrow to choose P Z how many minutes you want to add z Do the same for the option Add to End of Recording r m4 3 Press green Save Settings when you re done prm N hia Heiz 30 MINS With a sequence of recordings happening directly after each other the ddd te Exe of Recording 2 MINS Sky service may override the settings you make here at tad nisi 38 USING Skyt HD Pausing and rewinding live TV With the Sky service you can pause and rewind live TV This is handy if you re interrupted during a programme or missed the beginning To pause the programme you re watching press pause on your remote control When you re ready to come back to it press play To go back and watch live TV press rewind When you see what you want to watch press play Remember it s only possible to rewind live TV if you ve previously been tuned to that channel For example if you ve been tuned to the channel for the past 17 minutes you can rewind for 17 minutes Changing channels restarts the period from which you can rewind live TV 30 minutes Is the standard setting for rewinding live TV but you can change this as described in Changing how far back you can rewind live TV page 40 You can then pause r
68. nded 2004 108 EC the EMC Directive as amended 1999 5 EC the R amp TTE Directive as amended CE If you connect earthed equipment to the RS 232 port you must use an approved screened cable 91 92 Index 8PM symbol 56 A A Z programmes 25 add to end start of recording 38 adult channels removing from listings 56 Anytime TV 47 on your PC 47 opting out 51 parental control 50 PIN 50 recording 49 restricting viewing 50 resuming 51 updates 49 audio delay 73 audio description 62 beep 62 code 22 finding easily 62 for current channel only 61 play wherever available 61 Auto Standby 75 available disk space 36 banner information 21 Now Next amp Later 12 16 batteries low battery symbol 69 USING Sky HD replacing 69 beep play if audio is available 62 bookmarks 44 deleting 44 overview 44 saving 44 skipping to 44 starting playback from 44 Box Office 52 ordering 52 stored in your Planner 25 subtitles or audio 61 watching 53 C cancelling Anytime TV 51 recordings 35 changing channels 11 changing PIN 55 channels adding 65 changing 11 changing during playback 41 favourites 18 60 restricting 57 clashes recording 33 reminders 30 codes 22 colour buttons managing your Planner 26 connecting audio system 72 73 DVD video recorder 71 phone line 74 82 your Sky HD box 70 content codes 22 copying to video DVD 46 copy protection 22 D deleting bookmarks 44 recordings
69. nnel number if you know it or use ee OOOO x gt 107 Shy 4 ch or ch to go one page up or down f 102 BBC 2 England 108 Siy3 2 E TOS TW London 108 Yrach 104 Channel 4 106 010 m 3 Highlight the channel you want then press yellow Lock to lock it at any J vo CY 111 dave A time of hi or the blue button to lock it between 8pm and 6am only ee oF F A or ePm appears next to the channel depending on your selection lt mi G Controlling the use of charged services These settings do not apply to Anytime TV listings See Restricting Anytime TV viewing You can help prevent Box Office programmes being bought without your page 50 instead permission or prevent the use of interactive services that demand a call charge 1 Go to Parental Control gt Other 2 Highlight PIN Entry Before Going Online and use the left right arrow to choose ON Now anyone who wants to use the phone line within an PARENTAL ff ia interactive service subject to a call charge has to enter the PIN first a gt 3 Highlight Spending Restriction and use the left right arrow to choose ON etic Press down and set a limit to the cost before the PIN is needed Set it to omen GHANGE IN ADULT WENG CHANEL 0 00 to enter the PIN every time you order a Box Office programme PIN sa Pre Wimershed Playbock 4 Press green Save Settings when you re done PIN Protec ot Kept Programas apenda Rie vt PIN heguimed For pn oa le To t
70. nner or see Managing your Planner page 25 for details on the other tab options look here for information on the highlighted programme Press 7 to see how much space it s using up each tab option gives you a different overview use the colour buttons to control USING Skyt HD your programmes PLANNER Blizzard Race to the Pole Recorded 10 30pm Wed 27 S5Smins Used 2 Press for mora VIEWED RECORDED Miami Vice Malcolm in the Mudie Silent Witness Vroom Vroom Planet Earth parental rating recording status press left right to show the next set of available colour options along the bottom of the screen indicates the remaining disk space control status series linked protected locked press ch to go to the next page or ch to go to the item at the end of your Planner Managing your Planner Middle menu PLANAR BET a 4 T Sky Guide 0 08pm Te 264 Use the Planner tab options to filter the programmes and get a better overview i All shows everything in your Planner in date order a eee ar Be a A Z shows an A Z list and lets you search by programme name Viewed shows recorded programmes that have been watched even in part Recorded shows recorded programmes that haven t been watched yet YAINNW1d YNOA ONISN tab options Jumping to a programme in the Planner s A Z list Under the A Z tab you can search for a programme by its title Just use the number k
71. ntrol 67 restricting rated programmes 56 specific channels 57 specific programmes 58 Spending 57 restricting viewing 55 Anytime TV 50 rewinding 43 speed 43 to bookmarks 45 rewinding live TV 39 settings 40 rewind button 39 43 rewind symbol 43 S safety information 77 satellite dish 6 70 saving bookmarks 44 energy 75 Live Pause recordings 40 schedule changes reminders 30 search for programmes 20 93 94 seeing what s on 16 favourite channels 18 HD channels 19 Now Next amp Later banner 16 TV Guide 18 Series Link 28 29 services restricting spending on 57 Support 79 settings audio description 61 62 Circular Playback Display 74 Instant Rewind 40 remote control 67 Sky 39 sound 73 subtitles 61 62 Shortcuts 13 14 skipping to bookmarks 45 Sky recording with 31 subscription 8 Sky HD box 5 70 Sky Customer Service help 79 if you forget your PIN 55 79 telephone numbers 89 Sky Guide 13 Sky button 4 10 slow motion 43 sound settings 73 sound synchronisation 73 speaker symbol 23 specifications 90 standby button 4 10 75 stopping playback 43 stop button 43 USING Sky HD subscriptions 8 subtitles code 22 finding easily 62 for current channel only 61 show wherever available 61 support interactive help 79 online help 79 technical assistance 79 telephone numbers 89 troubleshooting 79 symbol 8PM 56 bookmark 44 colours 26 fast forward 43 keep 34 low battery 69 padlock 34 5
72. ogramme to show its details in the top left corner you don t need to press i here To find out about programmes in other parts of Sky Guide press i when you re watching a programme either live or recorded when a programme is highlighted in the Now Next amp Later banner with the on screen programme information banner you can use the left and right arrows to surf to any other programme to show the synopsis for that programme Press i again to remove the synopsis and go back to the simple Now Next amp Later banner when you re in full screen mode in Sky Guide and a programme Is highlighted this includes your Planner and Anytime TV get information on programmes with the button 00pm Mission Impossible HO C OD AB W S An Arvencan apani under tucpician of diaboyalty must drecover on expires the real apy without the help of his organisation T Channels 4b Time 21 N mi Bi zZ a T N O zZ Z eo Z lt TT Lu Wn Codes used in the programme information banner Rating codes U PG 12 15 18 Universal suitable for all audiences including young children Parental guidance is recommended Some discretion may need to be applied as to the suitability of the film for younger or impressionable children Suitable for viewers aged 12 years or over More mature themes or language make the film unsuitable viewing for young children Suitable for viewers
73. older amplifiers may not support Dolby Digital audio See your audio system s user guide for more information 1 eB AUDIO L OPTICAL Ge i OPTION 1 OPTION 2 digital audio cable audio L R cable optical 4 on ae HOME CINEMA OR STEREO SYSTEM WARNING You must disconnect your Sky HD box from the mains supply before you connect your Skyt HD box to or disconnect it from any other equipment Terminals marked with the hazard symbol are hazardous live and the external wiring connected to these terminals requires installation by an instructed person or the use of ready made leads or cords With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky HD box and your other equipment are safe extra low voltage circuits However you should always disconnect the box from the mains before connecting other devices USING Sky HD Switching on Dolby Digital audio With the digital audio output you can connect your Sky HD box to a compatible home cinema system and listen to programmes broadcast in Sere l ff df Dolby Digital audio For this you need an optical cable not supplied and 7 you have to change the default settings on your Sky HD box as follows 1 Press services scroll right to Settings and press select souno RETA VEST WERT 2 Highlight Digital Audio Output and use left right to choose Dolby D Ate Ovipet STEREO D petal Antes Output Geliy Oma 3 Press green
74. ono 0 were programme and you now have to enter a PIN to play or delete it You also Silent Wetnes ig BBCI Londen need the PIN to remove the lock in future ea 0 30 BBC England 58 USING Sky HD Entering a PIN for pre watershed playback You need to enter your PIN to watch a rated programme before its normal watershed time including Anytime TV programmes The times are shown here programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG if a PIN has been set up for this rating U if a PIN has been set up for this rating To turn off the pre watershed PIN option for all your recorded programmes and Anytime TV programmes Press services scroll left to Parental Control then enter your PIN Scroll to the Othertab and press select Highlight PIN on Pre Watershed Playback and select OFF Press green to save your settings Turning off PIN controlled restrictions There is a quick way to turn your PIN restrictions off and on without having to go into each screen 1 Goto Parental Control gt Change PIN 2 Press the red button Turn off PIN restrictions The tabs Viewing Channel and Other are dimmed out meaning the PIN restrictions you specified under those options are turned off Press the red button again to turn the specified PIN restrictions on again Even if you turn your settings off here you ll still need to enter your PIN to watch recorded programmes out of their normal watershed time The
75. ontrol setup Resetting your remote control If you leave empty batteries in your remote control for too long you may need to reset it to work with your TV If this has happened or for any other reason the remote control doesn t work with your TV follow these steps carefully 1 Look up your TV s brand and code in the list on the right If you can t find it here see Alternative Setup page 68 Turn your TV and Sky HD box on and press tv on your remote control Hold down select and the red button together until the red light on your remote control blinks twice this is after about two seconds Press tv again Key in your TV s brand code The light on your remote control blinks twice Press standby on your remote control If your TV switches off press select The light on your remote control should blink twice If your TV does not switch off press tv then press standby Repeat the sequence of pressing tv then standby until the TV switches off then press select If the light blinks three times your remote control has checked all the possible settings for the code you used Check you have the right code and Start again at step 1 Turn your TV back on and press the tv guide button on your remote control The TV Guide screen appears meaning the remote control settings have been reset Brand Aiwa Akal Akura Alba Amstrad Baird Bang amp Olufsen BPL Beko Beon Brionvega Bush Crown Daewoo Decca Dual
76. ormation banner Finding and listening to radio channels WOMAN NDMHOLF D a e e Pe EPer Oo FP UNEO O O N N NNNEBEeEBPEREPEeHKBEeHKEe HH WU N Behe oO OU O WOON OD Using your Planner Managing your Planner Setting a series link in your Planner Setting reminders for programmes Recording with Sky Recording without interrupting what you re watching Recording from Sky Guide listings Recording from anywhere you go Recording a promoted programme When recordings clash Avoiding recordings being deleted PIN protecting kept recordings Cancelling current and future recordings Deleting existing recordings Keeping an eye on available disk space Disk space warning Recording radio channels Adding extra time to the start and end of recordings Pausing and rewinding live TV Saving after pausing or rewinding live TV Changing how far back you can rewind live TV Playing back recordings Choosing a recording to watch Picking up from where you left the last recording The Play symbol Checking the remaining viewing time Fast forwarding and rewinding Pausing Slow motion Stopping playback Using bookmarks for favourite parts of a programme 24 25 28 30 31 31 32 32 32 33 34 34 35 35 36 36 37 38 39 40 40 41 41 42 42 42 43 43 43 43 44 Saving bookmarks Managing and deleting bookmarks Skipping to bookmarks Starting playback from a bookmark Copying programmes to video
77. ose the programme you want to delete and press the yellow button Remember future recordings and reminders are listed outside of the series stack until the programme starts 106 Sky1 Started 8 mins ago cc a Press C to cancel the recording TY GUIDE E Pi ie The 1 fa _ aau meena a aiir thee Practice and mrig ny en sinye Ig chao Sarah shan rious to the miemenm sees an abangan Eme mas old Tame Adrian Huby for ALL CHANMELS HD ENTERTAIN LIFESTYLE WRES SPORTS it BEC Tea O Clock Ne 10 BEC England The Boure kita 103 ITV Lemba The Matria 104 Ghama 4 Gremi hes Bewerste Hous 5 104 AWE Sth Ga fn new i Read War USA JS HLIM ONIGHOD34Y MDA Pilot David Boroannr Angel rotarna to Siy Das aa an ines agent lamid with a feisty antheopologisd to crack crimo wing wolims besss Scientific drama firring with Cbemrsiry Preas D tor AE VIEWED RECORDED press yellow to delete the recording from your Planner 35 gt gt amp Wn L m is m a O WY Lu a 36 Keeping an eye on available disk space Remember that because your Sky HD box records onto its hard disk there is a fixed amount of storage space for recordings To see how much space each programme is using highlight a programme in your Planner and check the yellow part of the indicator bar The bigger the yellow part the more space the programme is using You can check the exact percentage of disk space used fo
78. ot available 88 USING Sky HD What does it mean The batteries in the remote control need to be changed to avoid losing your remote control settings You have entered the wrong channel number If it s an adult channel it may have been removed by parental control settings What to do now Change the batteries in your remote control as soon as possible See Replacing the batteries page 69 Select a different channel or turn off the Remove Adult Channels setting under Parental Control gt Adult Channels See Having more control over kids viewing page 55 Telephone numbers You can find Sky and other broadcasters phone numbers in your Sky Guide Press services for Options press down then select the Telephone Numbers tab This list includes specific numbers for Sky and Sky HD When you call please have your system information available as we will need this to deal with your problem To find this information press services scroll right and select Settings then select the Details tab DP TIONS ye TELEPHONE HUM CUSTOMISE HELP SETUP Sky Gada ipn Te HEF r Tr i k E Ez Ey i ia 2 i a SUGTITLES FAVIMMRITES 0944 606 6663 08448 500006 09445 so0800 j rgi TEG924 Og707 543080 SYAdINN ANOHd 89 N a 2 mn lt L W LLJ A N 90 Specifications These specifications may change without notice Sky may not be held responsible for discrepanci
79. ou can narrow your search by searching by category for example Sports Movies or Kids Go even further and search by subgenre Press select when you re done to start the search Alternatively press back up if you want to go back to the Title field Skipping between listings to see the results aed i The search results separate the programmes on during the next 7 days from Fast Midlands Tod I u T Collapaed ating preta SELECT Po opined those recorded in your Planner and in Anytime Use the tab options to see 19 Episodes the different results You can record set reminders and tune to current programmes just as you would in other parts of Sky Guide NE EnsEndea 101 BEC i Londo Changing your search EastEnders 1 Waneh G Emit niers T15 BEC THREE To change your search criteria press red New Search to remove what you previously entered and start again Alternatively you can press back up to remove your title search 20 USING Sky HD Going back to the channel you last viewed When you re watching TV and decide to go back to the channel you were watching before just press the blue button The banner appears showing the last channel you viewed Press select to tune to that channel The blue button can also be used to view your favourite channels See page 60 to choose your favourite channels Finding out more about a programme with the 7 button When you re in TV Guide and the mini TV is on simply highlight a pr
80. ould not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them if possible through your local recycling centre For your safety Using equipment safely Your Sky HD box has been manufactured to meet international safety standards but you must take care if you want it to perform properly and safely You must have your Sky digital satellite system installed by a qualified satellite TV installer It is important that you read this booklet completely especially the safety instructions below If you have any doubts about the installation operation or safety of your Sky HD box please contact Sky or your dealer Warnings and cautions e Remember that contact with 230V AC mains can be lethal or can cause a severe electric shock To avoid this risk e Never remove the top cover of your Sky HD box There are no user serviceable parts inside but there are some high voltage live parts e Do not attempt to repair your Sky HD box Instead please contact Sky Customer Service on the number provided in the Terms amp Conditions e Never
81. programme is about to start Malcolm in tha Middle 9 00pm SELECT to view i to record reminder message Germ Tha Simp Classic episode written by Ricky Gervais Recording with Sky With the Sky service you can record up to two programmes at the same time on your Sky HD box All Sky features are available on your Sky HD box with the relevant subscriptions watching something that s on later and or on a different channel use the Now Next amp Later banner When you see the programme you want press record Recording without interrupting what you re watching 5 SR a To record S press record 2 the programme you re watching now press the record button on your remote ee When the banner appears press record again what you re 7 2 When you press record Sky checks to see the programme is part of a series and if so gives you the choice of recording this episode only or the remainder of the series Highlight Record Once or Record Series by pressing up down then press select The G symbol appears next to the programme title Press SELECT to set reminder or Q to record Last Fav Tinto or surf to another programme and press record As long as the mini TV is turned on you can also go into your Sky Guide pages and record programmes without interrupting what you re watching Record Series y if it s part of a series choose to record just this episode or the rest of the s
82. r an individual programme by pressing i when a programme is highlighted HD recordings take up more space than other recorded programmes To free up some disk space you can copy recorded programmes to your video or DVD recorder See Copying programmes to video DVD page 46 Disk space warning When you get your Sky HD box it is set up to automatically delete recordings without warning if there s not enough disk space for a new recording This means the oldest viewed programmes in your Planner will be deleted when you run out of space to make sure future recordings can be made You can change this setting as follows 1 Press services for Options press down then select the Sky Setup tab 2 Highlight Disk Space Management and use the left right arrow to choose Warning if you want a warning that a programme is about to be deleted Manual if you never want previous recordings to be deleted future recordings will fail if there s not enough space 3 Press green Save Settings when you re done USING Sky HD total disk space available PLANNER 5 Blizzard Agee io the Pole Recorded 10 30pm Wed 22 SSma oed TEWED REGMAREN RAC Londan Skyl Sky Cardy in Warning and Manual modes a warning appears before you run out of space DISK SPACE Ta Record E With the Automatic option recordings you have already watched are deleted first followed by the oldest unwatched recordings Programmes marked Ke
83. re correct at the time of going to print Programme references are for feature illustration purposes only and do not necessarily reflect current scheduling The specification and features are subject to change at any time without notice No responsibility can be accepted for any failure of your Sky HD box to receive process or act on information transmitted to it or any change in the performance of your Sky HD box as a result of the transmission of this information pad DOLBY Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories DIGITAL i iT i HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC l f 4 Declaration of Conformity No 5444 Trademark of the DVB Digital Video Broadcasting Project Digital Video Broadcasting USING Sky HD
84. ress record or select The Now Next amp Later banner appears showing the programme s name 2 Press record The symbol appears next to the programme name and the recording is stored in your Planner Changing how far back you can rewind live TV You can choose the Instant Rewind length as follows 1 Press services for Options press down then select the Sky Setup tab 2 Highlight Instant Rewind and select either OFF 5 15 30 or 60 minutes 3 Press green Save Settings when you re done Remember if you rewind for 30 minutes for example your Sky HD box has to have been showing that channel for the last 30 minutes USING Sky HD MERET Live Pause Press to save to save the programme press record to show the banner then record again ET SUBTITLES FAVOURITES MAN MEC OTHER CH ADO CHWS ek Space Management MANUAL Add be Start all Hecordang 2 MINE Add ba Emel of Hecorteg z MINS Heat Panel ladiemar STANDAAD Pa Playing back recordings When it comes to watching what you ve recorded you have several options To watch a rated programme before its normal watershed time you need to enter your PIN The times are shown here on the right For details on using your PIN and parental control settings see Having more control over kids viewing page 55 You can go into your Sky Guide pages without interrupting playback and the mini TV will show the programme so you don t miss anything audio only in fu
85. rrow to browse through the channels shown in the Now Next amp Later banner Radio channels appear with a speaker symbol iq next to them 2 Press select when you see the radio channel you want to listen to You can see the entire list of radio channels as follows 1 Press box office scroll right to Radio Fl in the top menu and press select Hear E i HEL A Aan Mop nia Mie b arnleranmnerni 2 Highlight the radio channel you want and press select to tune in or press record to record the channel See Recording radio channels for more details page 37 Radio channels are also listed in TV Guide under the All Channels tab f onor eae n2 0103 BHC AI starting at channel number 0101 See page 17 for details on navigating j 0104 Bec na FM e 0105 BAC AS Live TV Guide pages 0106 Classic FM Anytime Planner Press SELECT to listen or 7 ta record Sky Guide Pip Ts 204 Paitin OV Vegin Hadin jiis BEC WS 0176 BEC A Seni 0117 BEL H Times 0118 BEC A Lister 23 NO S IVHM 9NIJ3S aa LLJ lt _ oO oO gt O N 24 Using your Planner Your Planner gives a clear overview of what you ve chosen as recordings and reminders as well as the status of each programme When it comes to playing back your recordings this is your starting point To get to your Planner press tv guide then the green button Planner Press select to see all the programmes in your Pla
86. s are fine check that the cables from your minidish are correctly plugged into the back of your Sky HD box Otherwise restart your box by following the steps under My Sky HD box isn t working page 84 If this doesn t resolve the problem call Sky Customer Service on the number provided in your Terms amp Conditions Check that the telephone lead between your Sky HD box and the socket is properly plugged in Follow the steps described under My phone line is not connected page 82 Follow the instructions on screen to upgrade your subscription Message No signal found This programme is no longer available Digital text is not available during playback You cannot record play back this programme System fault Housekeeping Please wait Recording interrupted by loss of signal or cancellation Please wait Play Pause Record are not available whilst in an interactive service What does it mean Your Sky HD box couldn t find a signal after you asked it to find new channels You selected a programme that is no longer available in your Planner Your Sky HD box cannot show digital text while you re playing a recording or in live pause You tried to record a programme which cannot be recorded by your Sky HD box There was an unexpected error with your Sky HD box during system setup Your Sky HD box is trying to resolve a system fault Your Sky HD box temporarily lost the satellite signal during re
87. ssage telling you how to use teletext instead From the digital text service press Sky at any point to go back to what you were watching Using teletext To use your TV s teletext services press tv on your remote control then text while you re watching a channel Remember your Sky remote must be set for use with your TV See Remote Control Setup page 67 Use these buttons on your remote control to control teletext Button Function text Enters text mode also exits text on some TVs back up Comes out of text mode 0 9 Text page number entry i information Text reveal select Text hold colours Fastext function From the teletext service press back up then Sky at any point to go back to what you were watching Not all TVs have the teletext function T USING Sky HD press Sky then text for digital text services press tv then text for your TV s teletext services Adding channels that aren t listed in Sky Guide Some channels can be received by your Sky HD box but don t appear in Sky Guide listings Your Sky HD box is designed to receive digital television signals transmitted at 28 2 or 28 5 degrees East either unencrypted or encrypted using BSkyB s encryption system It may be possible to receive other digital satellite signals but it s not guaranteed You can add new channels to a separate list called Other Channels as follows 1 Press services for Options press down then select the Add Ch
88. stuff Saving energy with standby Saving energy with Auto Standby Recycling packaging Recycling electrical and electronic products More information For your safety Troubleshooting Telephone numbers Specifications Index HD jargon buster 63 64 64 64 65 65 66 67 67 69 70 73 73 74 74 15 75 75 76 76 76 11 19 89 90 92 95 Back to basics The Sky installer should have shown you the basics of how to use your Sky equipment Here s a reminder of what you need to enjoy the channels and features on offer 2 turns your Sky HD box or TV on and off Your Sky HD remote control gives options including subtitles favourite channels and turning off the mini TV provides interactive services BACK TO BASICS show what s on other channels or highlight on screen options previous level in Sky Guide screens turns on subtitles audio description or shows help on using Sky Guide switches to text mode f Denter channel numbers or select menu options f press before entering a radio channel number 4 USING Sky HD Your Sky HD box a rewinds a recording or live TV m stops playing back a recording records a programme gt plays a recording HE pauses a recording or live TV me fast forwards a recording M lights when Sky is recording or playing back programmes interactive card slot insert your interactive card her
89. t any two hour period between 11pm and bam it automatically goes into standby Just before this happens if your TV is on you see a message on screen You can press back up to remove the message otherwise your Sky HD box goes into standby Your Sky HD is about to go inte Standiy mode This does not affect any recordings you have set as the box can still perform ane up to two simultaneous recordings while in standby When you turn the box back on it will be tuned to the channel you last watched If you want to switch off Auto Standby press services for Options press down then select the Sky Setup tab Highlight Auto Standby and use left right to choose OFF then press green Save Settings Remember that this is an energy saving feature and will help protect the environment if you keep it on 75 m Z A a m gt Z LL z LLJ zZ a gt LLJ 76 Recycling packaging Remember to recycle your packaging instead of throwing it out with your rubbish At the end of its useful life cardboard packaging can be recovered and recycled Recycling responsibly will reduce the requirement for new raw materials and the amount of material that would otherwise end up in landfill Recycling electrical and electronic products The crossed out wheeled bin symbol is used to mark products that should not be disposed of with general household waste but collected separately for re
90. that have subtitles or an audio description To set this up follow these steps 1 Press services for Options press down then select the Subtitles tab DPTHINS A i i y Surda F ttigre fi aen 2 Highlight Highlighted Programmes and use the left right arrow to choose F l Audio Description or Subtitles This means programmes that have subtitles Eos y or an audio description are shown clearly with a white highlight in TV Guide and Box Office this does not apply to Anytime TV SUBTITLES FAVOURITES MAN AEC OTHER CH ADDCHALS TEL NUM umiles OFF Amo Deacriplon DFF 3 Highlight Beep on Audio Description and use the left right arrow to Favourite Language ENGLISH choose ON This means when you tune to a programme with an audio ee raea ik description you hear a distinctive beep 4 Press green Save Settings when you re done zZ oz WY N LLJ x x N LLJ pn mm aa N 62 USING Sky HD Going interactive The interactive screens are for your entertainment and information To access services including Sky Customer Service shopping email and games press the interactive button on your remote control then press select press interactive for the When you re watching TV look out for a colour symbol on screen telling you i interactive menu i 7 there s an interactive service available Press the colour button when you see the symbol usually red a Some interacti
91. the maximum You must delete an entry before Space in your Planner another programme can be added There is insufficient credit or space There s not enough credit space left on your viewing card left on your viewing card account to buy this programme store the information for this programme You have entered your PIN incorrectly The wrong PIN has been entered three times PIN is now blocked for three times in a row 10 minutes No satellite signal is being received This could be due to bad weather such as strong winds or heavy rain Snow on your minidish can also cause a loss of signal To use the full range of interactive Your Sky HD box is not connected to services please ensure that an an operating telephone line operating telephone line is connected Upgrade your subscription to view You don t have the right subscription this channel 86 USING Sky HD What to do now Try to delete some programmes from the Planner Highlight a programme you want to delete from your Planner and press the yellow button Delete First check that the telephone lead between your Sky HD box and the socket is properly plugged in If you still see the message call the number shown on your screen so you can order this programme You will not be able to access anything that needs a PIN for 10 minutes If you have forgotten your PIN call your broadcaster lf the picture isn t restored after the weather has cleared or the condition
92. times are shown above under Entering a PIN for pre watershed playback Sky Garde fidiers Ta J 4 PARENTAL ih fae OTHER CHANGE PIN AHAT VIEWING CHAMMEL PIN Ceiry Belere Loong Unline PIN Pretect hop Programmes apendi Fe ater Satan PN hogumed Fai Purchases her PARENTAL i C feb al made igi at inca HANIGE Piti Raced pour PIN to a ee hile Tour dips momba a Th i yiI w p eet ae CHANGE PIN BE EE M ME EY P H 59 SR O 2 em rm Z a Q N LLJ m a O LL x O gt 60 Choosing your favourite channels Once you get to know what channels you watch most often you can set them up as your favourites so you can find them more easily To store your favourites 1 Press services for Options press down then select the Favourites tab A list of available channels appears 2 Highlight a channel you want as one of your favourites and press yellow Favourite A tick appears next to the channel Choose up to 50 channels and press green Save when you re done 4 See page 18 for details on navigating to your favourites Storing your favourites activates the blue button which you can also use USING Sky HD to find the channel you were last watching See page 21 for more details DF TORS gt RGD ad l ad hres i pn Ta 2854 Ag HBC Londo hk BBC OE tor erences Londen and the surtaman arek Find i IN i out more aout this aed the other BAC Engith re
93. to your TV and video recorder user guides In some cases your Sky HD box may need retuning Call Sky Customer Service on the number provided in your Terms amp Conditions document What s wrong My remote control isn t working Some all of the buttons on my remote don t work with my TV My remote control works with my TV but not with my Sky HD box It says Clashed next to a recording In my Sky Planner It says Recording interrupted in a recording s programme information One of my recordings failed can t see future recordings or reminders for a particular programme within my Planner Possible reason Your Sky HD box may be off or not plugged into the mains The batteries in your remote control may be flat or an obstacle may be between your remote control and your box Someone has pressed Sky on your remote control and you are in TV mode or you need to reset your remote control Someone has pressed tv on your remote control A third programme was Set to record at the same time as two others OR A programme s time changed after you set it to record making it clash with other recordings Someone may have interrupted the recording then restarted it OR You may not have the right subscription This could be for a number of reasons The channel may no longer be broadcast or the programme may have been cancelled or moved What to do now Make sure you point your remote control directly
94. u re ready to start the programme From here you can control your viewing as described in Playing back recordings page 41 To stop watching the Anytime TV programme and go back to the channel you were watching before press stop or the Sky button Alternatively press back up to go back to the Anytime listings 48 USING Sky HD Recording Anytime TV programmes You can record Anytime TV programmes to your Sky Planner for you to watch when and as often as you like even after they have been removed from the Anytime TV listings When you see something you want to record from the Anytime TV listings simply highlight the programme and press record The symbol appears next to the programme and It is added to your Planner Some Anytime TV programmes may be subject to recording and playback restrictions About Anytime TV programmes New programmes are added and removed every day with each title generally available for seven days Approximately 30 hours of programmes are available at all times showing the most recently added programme at the top of the list If you see Last chance in the Available Until column of the Anytime TV list you don t have long to watch the programme before it s removed To avoid missing it watch it or record it to your Sky Planner When your Sky HD box is first installed replaced or has been switched off from the mains for a long period of time it will take a few days for the service to fill up
95. urn these settings off just select OFF in step 2 above 57 PIN protecting kept programmes In your Planner you can mark recordings for Keep to prevent them from being deleted accidentally see page 34 You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted Set this up as follows PARENTAL ih 1 Goto Parental Control gt Other 2 Highlight PIN Protect Kept Programmes and use the left right arrow to Payee choose ON Now anyone who wants to delete a kept recording has to T omen _ERANGETPIN MELT E CHANNEL enter the PIN first PIN os PrewWetershed Plrybeck PIN Eeiry Belore bog Unilin 3 Press green Save Settings when you re done ee PIN Required For Purchases her T gt Ya Q Z l a zZ O YW To turn these settings off just select OFF in step 2 above Restricting programmes in your Planner You can lock programmes stored in your Planner to avoid them being played back without your permission SHORTCUT PLANNER f PRE Luo E r Dey 7 200 10 Uam Hea dack Eest jia bari A nm aeneeeth day dawns with an eaplosie doublo bal whath sps a bemmiar 1 Go to your Planner ADDS Wii 2 Highlight the programme you Wa nt to restrict jaca mium ad Amanicat Nowe anany soe jr x If necessary press left right until you can see the red option Lock 4 Press the red button A padlock symbol appears next to the Sha Roce 1 hePels ec
96. use or recycling Recycling electrical or electronic waste equipment helps to conserve valuable natural resources and ensure that it is recycled in a manner that protects human health and the environment You can take your old electrical or electronic waste equipment to your local recycling centre Your retailer or local authority will advise you of the collection facilities available in your area for disposing of these waste products Or you can go recycle more co uk for details of locations Alternatively you can send your electrical or electronic waste equipment back to us for recycling free of charge Please place the equipment in appropriate packaging include a note that the equipment is for recycling and address the package to FREE POST RLUT GCLR LBXK Unipart Technology Logistics Unit G Swift Park Old Leicester Road Rugby CV21 1DZ Customers in the Republic of Ireland need to go to weeeireland ie for locations of local recycling centres or alternatively you can post old or redundant Sky electrical equipment to Freepost Licence Number FM35 Finlay Communications LTD Unit 3 Zone C Clonmore Industrial Park Mullingar Co Westmeath More information For more information on recycling electrical and electronic equipment and to find other tips on what you can do to help the environment visit sky com environment USING Sky HD Disposing of batteries The marking below on the battery indicates that the batteries in this product sh
97. user guide and see page 71 of this guide for details a a T arpa E a lt AE WiEWED RECORDED SHORTCUT 2 Go to your Planner i 3 Highlight the recorded programme you want to copy Pale Humer Ei 4 Press left right until you see the Copy option at the bottom of the screen cy Press the green button Copy You can select as many programmes as you like 6 When you ve made your choice press select 7 Press record on your video DVD recorder then press select again on your Sky Guide 0p Tw 208 Sky HD remote control Blizzard Race te the Pole Wis i in 1911 Scoti i British iaam on the ultimate advanturn Copying starts and after a few seconds the Copy screen appears showing i salina at tha de peti sce e e n R HE OTE y i ee ve EEN 2S fs Aen Tear you the titles in order of selection with their length in minutes This is to ihe race to the Soth Pole bogas Dory help you keep track and label your tapes DVDs You see an information screen for each programme before the entire The Chase recording is played back f Vroom Vroom Don t touch anything until copying is finished To cancel at any time press any button 46 USING Sky HD Enjoying Anytime TV Anytime TV offers a range of programmes for you to watch outside the regular schedule Choose what you want to watch from the Anytime TV listings at a time that suits you and at no extra charge to your monthly subscription You can view any programme of
98. ve services may need a phone line connection call charges may apply and or a Sky digital subscription wa TE TSK Gide woop D Giy Active Re A There is no charge for using the interactive Sky Customer Service screens but Eateriainmant Your Way mi from there you can get to other interactive services that may be subject to charges You ll be informed about these charges before connecting You can record programmes featured within interactive services if the e 9 e e e e e 1 OWE broadcaster allows it but you can t record the entire interactive service itself Pym o Sky Costome Sarkar i Sky Gamestar Interactive cards Your Sky HD box has an interactive card slot which you need for some services Only insert an interactive card when a message on screen tells you to Playing games Some games available under Interactive are free of charge however online games may be subject to call charges and other charges see Controlling the use of charged services on page 57 for setting online spending restrictions You can buy a day pass for games and play them with your remote control or gamepad available for purchase See the help options within the interactive screens for details 63 N Z ja LLJ aa 2 64 More options Using digital text To use digital text services press text on your remote control while you re watching a channel If the channel you re watching doesn t have digital text you see a me
99. with a full list of programmes E Lethe Brimir ante E SENA i Eii Srazi aih om tha Ste ae Age te the year 7000 5 iki ya Gade ij pnT Schamas Complete Hisiory of Britain doos r reed 10 si ASe E all ee dinines chroniche What Schama dogs de hover the org in wid and gapping berm esa ALL MOVES ENTENTAIN Docs Lethe Belmar Sun 74 Det inh hedew E King Hong E Beg Mammas Hee 2 ANYTIME lt gt EMA a a sce of nid trip Pain r Par ver Maaike ta binini TT poetically modiliod s der Ho wakis up the srai moming WL ncrmkile power Preasa Zito ALL MOVIES ENTERTAIN DOCS Sus 74 Oct The Heste of Ananin Wi revi beeen fz Wed 27 Uci Kang Hong f Bag Mammas Harst d HES Te Pea Sky Geode ipn sie iP BAC ONE Hierba Sky Comedy sky Esa Utes Shy Boo Othee re mi gt gt lt m lt gt LLJ gt lt O LLJ 50 Restricting Anytime TV viewing All your parental control settings apply to Anytime TV programmes with the exception of Channel Restrictions For details on using your PIN and parental control settings see Having more control over kids viewing page 55 To watch a rated programme before its normal watershed time you need to enter your PIN The times are shown below programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG if a PIN has been set up for this ratin
100. with a new one Replace the plug s back cover If the supplied mains plug is not suitable for your mains socket outlet remove its fuse and then cut the plug off the lead Destroy the severed plug immediately to avoid the shock hazard which would exist if this were to be plugged into a mains socket Do not attempt to repair or modify the mains lead or plug Fit an appropriate mains plug on the lead If this plug contains a fuse it should be as described above If you are using a non fused plug an external fuse must not exceed 5A Connecting to the mains supply Your Sky HD box operates with 230V AC 50 Hz mains supply Do not connect it to a DC power supply On some models the supplied mains lead has a 2 way connector at one end and a mains plug at the other Insert the 2 way connector into your Sky HD box before you insert the plug into the mains supply The only way to disconnect your Sky HD box from the mains is to take the plug out of the socket Your Sky HD box must therefore be installed near the mains socket outlet which should be easily accessible If you are in any doubt about anything relating to the mains supply consult a competent electrician USING Sky HD Troubleshooting You can get help on using Sky digital from various places e Use this booklet as your full guide to using your Sky HD box and getting the most out of its exclusive features The troubleshooting tips in the next pages may
101. x What to do now Check the TV Guide listings to search for the channel You may not have the right subscriptions or equipment To upgrade to Sky HD call us If you re sure you have the right equipment and subscriptions to receive HD channels try following the steps under Changing the picture settings page 66 Try changing the audio delay setting See Adjusting sound synchronisation page 73 for details 1 Make sure the mains lead is properly plugged in and your Sky HD box is switched on 2 Check all cable connections between your Sky HD box and TV If you are still experiencing the same issue restart your Sky HD box as follows 1 If possible make sure the box Is in standby red power light Wait one minute important to avoid damage Turn the box off at the mains and wait one minute Turn the box back on The power light turns red Wait 30 seconds then press the power button The box comes out of standby and the power light turns green If this doesn t solve it call Customer Service see your Terms amp Conditions HD or SW NHN Display messages Read these tips if you see a message on screen and you don t know what to do next Message Insert your viewing card There is a problem with your viewing card Insert your new viewing card This viewing card is not authorised This is the wrong card for this Sky HD box Insert the correct viewing card You cannot purchase this programme at the moment

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