Ultra100 Promise
Contents
1. 6 If a message informing you that the file ULTRA100 MPD cannot be found go to the Copy files from text box and type A 7 Choose Yes when asked whether you want to start your computer Be sure to remove the diskette from drive A Confirming Driver Installation in Windows 95 To confirm that the driver has been properly loaded in Win 95 98 perform the following steps 1 Choose Settings from the Start menu Choose Control Panel and then double click on the System icon Choose the Device Manager tab and then click the in front of SCSI controllers Promise Technology Inc ULTRA100 IDE controller should appear DOS Windows 3 1x For first time installation follow the standard procedure of installing DOS onto your hard disk partition all hard drives with FDISK and format before performing the following procedure 1 Insert Disk 1 of your DOS installation diskettes into drive A 2 Type A SETUP at the AY prompt 3 Continue with normal DOS installation procedure and refer to your DOS manual for additional details NOTE The Ultra100 BIOS supports both DOS and Windows 3 1x without software drivers Ultra100 User Manual Troubleshooting Problem The following warning appears in the Ultra100 BIOS WARNING BECAUSE OF 40 CONDUCTOR CABLE S USED Dx WOULD BE DOWN TO ULTRA33 MODE PLEASE USE 80 CONDUCTOR CABLE S IF ULTRA102. Properties button Choose the Driver tab in the Properties window and then press the Update Driver button When asked if you want Windows to search for the driver choose Yes recommended Insert the Ultra100 Driver diskette into the A drive then press Next When Windows informs you that it was unable to find the drivers press Other Locations In the Select Other Location dialog box type AV Press OK Windows should inform you that it has found Promise Technology Inc Ultra100 IDE Controller Press Finish If Windows can t find the Ultra100 MPD file type AN in the Copy files from text box Choose Yes when asked if you wish to restart the system and remove the diskette Ultra100 User Manual Installing Drivers with Existing Windows 95 1 After installing the Ultra100 controller card and configuring the hard drives see Hardware Installation on page 4 power up the system and boot Windows 2 The Update Device Drive Wizard will appear informing you that it has found a PCI Mass Storage Controller Insert the Ultra100 Driver diskette in drive A Click on Next Windows will inform you that it has found the Promise Technology Inc Ultra100 IDE Controller 5 Click on Finish and when prompted to insert the Ultra100 Driver diskette click on OK
3. Insert the Ultra100 Driver diskette into the A drive Press the Next button A message informing you that Windows has found Win95 98 Promise ULTRA100 tm IDE Controller should appear Press Next then Finish then Yes when asked if you want to restart your computer Be sure to remove the diskette from drive A Ultra100 User Manual Installing Drivers with Existing Windows 98 The following section details the installation of Ultra100 drivers on a system that has Windows 98 already installed If you re installing the Ultra100 drivers on a system during a Windows 98 installation see Installing Drivers During Windows 98 Installation 1 O OL oo After installing the Ultra100 controller card and configuring the hard drives power up the system and boot Windows The Add New Hardware Wizard will appear informing you that it has found a PCI Mass Storage Controller Click on Next and from the generated list box choose Search for a better driver than the one your device is using now Click on Next and from the generated choices choose Specify a location Type A WIN95 98 in the text box that appears Insert the Ultra100 Driver diskette in drive A Click on Next A message informing you that Windows has found Win95 98 Promise ULTRA100 tm IDE Controller should appear Click on Next and then on Fin
4. driver diskette into drive A and press the Enter key Choose Win NT Promise Ultra100 tm Controller from the list that appears on screen then press the Enter key The Windows NT Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include Win NT Promise Ultra100 tm controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to step 6 From the Windows NT Setup screen press the Enter key Setup will now load all device files and then continue the Windows NT installation After a successful installation the SCSI Adapter Setup box will show that the Win NT Promise ULTRA100 tm Controller driver has been installed Ultra100 User Manual Installing Drivers with Existing Windows NT 4 0 WARNING If you wish to use your current bootable drive with the Windows NT4 operating system on the Ultra100 perform the steps below while the boot drive is still attached to your existing onboard IDE controller Do not attach any drives to your Ultra100 until the steps below are complete Choose Settings from the Start menu Choose Control Panel from the Settings menu Double click on the SCSI Adapters icon which generates the SCSI Adapters dialog box Choose Drivers and then press Add In the Inst
5. N ra TM User Manual Ultra100 User Manual Copyright Copyright by Promise Technology Inc Promise 2000 No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Promise Trademarks All trademarks are the property of their respective holders Important data protection information You should back up all data before installing any drive controller or storage peripheral Promise Technology is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Promise product Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology assumes no liability for any error in this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Promise Technology provides this publication as is without warranty of any kind either express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Promise Technology reserves the right to make changes in the product design layout and driver revisions witho
6. compatibility Coexists with IDE and SCSI controllers Onboard BIOS with LBA translation and Extended Int 13 supporting IDE hard drives up to 128GB e Flashable BIOS allows easy upgrades Physical Environmental Dimensions 4 75 x 3 12 07cm x 7 62cm Operating Temperature 32 F to 122 F 0 C to 50 C Relative Humidity 5 to 95 non condensing Warranty Two years limited parts and labor Ultra100 User Manual Installing The Ultra100 This section is designed to help you prepare the Ultra100 card for installation into your existing system Please read through this chapter carefully before attempting to install Ultra100 You should record the system s current CMOS system setup settings before making any changes Unpacking Ultra100 The Ultra100 package should contain the following items 1 Ultra100 controller card 1 Ultra100 User s Manual 1 diskette Ultra100 Drivers 1 80 wire 40 pin IDE cable 1 4 pin LED cable 1 Registration card If any of the contents are missing or damaged please contact your dealer or distributor immediately WARNING Ultra100 like every other valuable part of your system is subject to static electricity Be sure that you re properly grounded Promise Technology recommends that you wear an anti static strap or touch a grounded object and that your system is unplugged before installing Ultra100 Ultra100 User Manual Controller Card Installation Inst
7. ATA cable to the hard drive and to one of the IDE connector on the Ultra100 controller card The colored edge of the cable s indicates pin 1 see Figure 2 below and the blue cable connector must be attached to the Ultra100 connector 4 Proceed to the Installing Drivers section Pin 1 gt Blue cable connector PROMISE TECHNOLOGY INC Figure 2 Ultra100 User Manual NOTE You must use an 80 wire 40 pin cable when connecting an Ultra ATA 100 hard drive to the Ultra100 controller card The Ultra100 package contains one 80 wire 40 pin cables Ultra100 User Manual Installing Drivers This section details the Ultra100 driver installation procedure when used with various operating systems as follows Windows 2000 see below Windows 98 see page 9 Windows NT 4 x see page 11 Windows 95 see page 13 DOS Windows 3 1 see page 14 If you have purchased an Ultra100 for your existing PC you will need to install the appropriate driver for your current operating system If you own a PC with an existing Ultra100 drivers were already installed with the system You would only need to re install drivers if re installing an operating system or installing an updated driver Windows 2000 Installing Driver During New Windows 2000 Installation la 1b Floppy Install Boot the computer with the Windows 2000 installation diskettes Floppyless Install Boot from floppy and type WINNT After files h
8. Rim Sales Office E mail Support support promise com tw Fax Technical Support 886 3 578 23 90 Attention Technical Support Phone Technical Support 886 3 578 23 95 9 00 6 00pm Taiwan Time If you wish to write us for Promise Technology Inc support Attn Technical Support 4F No 1 Prosperity 1 Road Science based Industrial Park Hsinchu Taiwan China Office E mail Support support china promise com Fax Technical Support 86 0 10 6872 3940 Attention Technical Support Phone Technical Support 86 0 10 6872 3942 9 00 6 00pm China Time If you wish to write us for Promise Technology China support Attn Technical Support Room 3217 No 15 Bai Shi Qiao Road Hai Dian District Beijing 100081 P R China C 2
9. 0 WANTED Solution A 40 wire 40 pin IDE cable is being used with an Ultra ATA 100 capable hard drive in the Ultra100 hard drive setup To access Ultra ATA 100 timing and take advantage of the full capabilities of your Ultra ATA 100 hard drive you must use an 80 wire 40 pin IDE cable One 80 wire 40 pin cable is included with the Ultra100 package The colored edge of the cable s indicates pin 1 and the blue cable connector must be attached to the Ultra100 connector Problem Determining hard drive performance Solution During the Ultra100 BIOS the maximum transfer rate timing of the hard drive s connected to the Ultra100 controller card will be displayed next to the model name of the hard drive Example D1 QUANTUM FIREBALL CR8 4A LBA 8056MB ULTRA DMA 5 D1 identifies drive 1 master drive on the primary IDE port 1 on the 8100 controller card QUANTUM FIREBALL CR8 4A represents the model name number LBA signifies that the drive size is being translated so that the system can make use of the drive s full capacity 8056MB represents the drive s capacity ULTRA DMA 5 identifies the maximum transfer rate Slower transfer rates include ULTRA DMA 0 1 2 3 or 4 DMA 0 1 2 or 3 PIO 0 1 2 3 or 4 To make full use of the performance enhancements of Ultra100 use only Ultra DMA 5 drives Problem FDISK reports a much lower drive capacity if a single drive exceeds 64
10. GB Solution Due to a limitation with FDISK the utility reports only the storage capacity that exceeds 64GB This is a cosmetic not actual limitation Simply create a single DOS drive partition reboot then format the partition The Format command will recognize the total capacity of the partition accurately Windows NT 2000 98 will now recognize the total capacity of your drive Problem While booting Windows NT4 0 or 2000 during a floppyless install the message Inaccessible Boot Device appears Solution The F6 key was not pressed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your Computers Ultra100 User Manual hardware configuration appears in Windows NT4 or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 Problem While booting Windows NT 4 0 or Windows 2000 during a CD ROM disk install the message No Hard Drives Found appears Solution The F6 key was not pressed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your computer s hardware configuration appears or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 Getting Help Additional tips and troubleshooting instructions are available on the Promise Technology Inc Web site www promis
11. You must follow the packaging guidelines for returning products Use the original shipping carton and packaging Include a summary of the product s problem s Write an attention line on the box with the RMA number Include a copy of proof of purchase You are responsible for the cost of insurance and shipment of the product to Promise Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty When repairing returned product s Promise may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit will be under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer Promise will pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping B 1 Appendix B Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product Promise is not liable for any damage to equipment or data loss resulting from the use of any product B 2 Appendix C Contacting Promise Support Promise Technical Su
12. all Drivers dialog box press Have Disk When the Install From Disk appears insert the Ultra100 Driver diskette in drive A Type AANT4 in the text box then choose OK When the Install Driver dialog box appears select Win NT Promise ULTRA100 tm Controller and then press OK When the Select SCSI Adapter Option dialog box appears press Install After a successful installation the SCSI Adapter Setup box will show that the Win NT Promise ULTRA100 tm Controller driver has been installed Power off your system and then attach your hard drive s see page 5 for more details to the Ultra100 controller card Ultra100 User Manual Windows 95 Installing Drivers During New Windows 95 Installation 1 N Oa A ODN 10 11 12 18 After installing the Ultra100 controller card and configuring the hard drives see Hardware Installation on page 4 partition and format your hard drive s if necessary Install Windows 95 normally After installation go to the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI Mass Storage Controller Choose it and then press the
13. alling the Ultra100 controller card in a system is a simple process The card fits into any available 32 bit PCI slot on the system s motherboard see Figure 1 below 1 Remove the cover of your system 2 Remove the inside slot cover of an available 32 bit PCI slot on the motherboard Install the Ultra100 controller card into the open slot see Figure 1 below Attach your system case s 2 or 4 pin LED cable to the LED connector on the Ultra 00 controller card see Figure 2 next page Make sure that pin 1 on the connector is aligned with pin 1 of the cable 5 Fasten the controller card bracket to the system case see Figure 1 Figure 1 Ultra100 User Manual Hard Drive Installation WARNING If you wish to use your current bootable drive with the Windows NT4 or 2000 operating system on the Ultra100 do NOT connect this hard drive to the Ultra100 controller before installing the NT driver You MUST install the NT or 2000 driver first see page 11 to the boot drive using your existing hard drive controller 1 Configure the jumpers of the hard drive you re preparing to connect to the Ultra100 using the proper Master Slave or Cable Select settings You may need to refer to your hard drive s manual for more information The instructions here assume you will be installing a single drive on to the Ultra100 card Install the hard drive in the proper hard drive bay of your system Attach the Ultra
14. ave been copied the system will reboot On the reboot press lt F6 gt after the message Setup is inspecting your computer s hardware configuration appears CD ROM Install Boot from the CD ROM Press lt F6 gt after the message Press F6 if you need to install third party SCSI or RAID driver appears When the Windows 2000 Setup window is generated press S to Specify an Additional Device s Press O to select Other and press the Enter key Insert the Promise Technology driver diskette into drive A and press Enter key Choose Win2000 Promise Ultra100 Controller from the list that appears on screen then press the Enter key The Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include Win2000 Promise Ultra100 controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to step 6 From the Windows 2000 Setup screen press the Enter key Setup will now load all device files and then continue the Windows 2000 installation Ultra100 User Manual Installing Driver in Existing Windows 2000 System WARNING If you will be moving the boot drive containing the existing Windows 2000 operating system to the Ultra100 card the Ultra100 driver MUST be loaded on to this hard drive while it is still attache
15. d to your existing hard drive controller Do not attach this drive or any other hard drive to the Ultra100 controller card before completing this step After installing the Ultra100 card and rebooting your system Windows 2000 setup will show a New Hardware Found dialog box Under Windows 2000 PCI Mass Storage Controller will be displayed 1 2 0 In the dialog box choose Driver from disk provided by hardware manufacturer button In the A drive insert the Ultra100 driver diskette Type AAWIN2000 in the text box Press Enter Choose Win2000 Promise Ultra100 IDE Controller from the list that appears on screen then press the Enter key The Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices Win2000 Promise Ultra100 IDE controller The Ultra100 driver will now be copied on to the system and entered into the Windows 2000 driver database When the System Settings Change dialog box appears remove the floppy diskette and click on Yes to restart the system Windows 2000 will then restart for the driver installation to take effect Power off your system then attach your hard drive to the Ultra100 controller card Confirming Windows 2000 Installation 1 2 3 From Windows 2000 open the Control Panel from My Computer followed by the System icon Choose the Hardware tab then click the Dev
16. e com Ultra100 User Manual BIOS Upgrade The following instructions detail the steps that need to be taken in order to upgrade the BIOS of your Ultra100 controller card BIOS Basic Input Output System controls the booting operation of the Ultra100 If you receive information regarding an update for the Ultra100 BIOS from the Promise Technology website or technical support download the update and then follow these instructions to install the update NOTE Before updating the Ultra100 BIOS you can save the old BIOS by choosing option 1 in the main menu Backup Current ROM BIOS to File Type the path and file name where you wish to save the old BIOS e A OLDBIOS BIN 1 Create a bootable floppy and copy the files PTIFLASH EXE and ULBIOS BIN to the floppy 2 The file PTIFLASH EXE is a command prompt only program a bootable floppy must be used to run the program At the A gt prompt type PTIFLASH The main menu should be generated In the main menu choose option 2 UpdateBlOS From File In the pop up dialog box that appears enter the path and name of the BIOS file you wish to update to i e ANULBIOS BIN NOTE If after typing in the path and file name while trying to update the BIOS you receive the message This file is not found make sure you ve entered the correct path and file name 5 The utility will then update the Ultra100 BIOS and an U
17. fitness for any purpose quality merchantability non infringement or otherwise Promise Technology makes no warranty or representation concerning the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used Promise Technology does not warrant that any product is free from errors or that it will interface without problems with your computer system It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly Promise Technology s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product c recover the product and refund the purchase price for the product Promise Technology shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of A 1 Appendix A recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstanding the failure of the essential purpose of the foregoing remedy and regard
18. ice Manager tab Click the in front of SCSI controllers Promise Technology Inc ULTRA100 IDE controller should appear Ultra100 User Manual Windows 98 Installing Drivers During Windows 98 Installation The following details the installation of the Ultrat00 drivers while installing Windows 98 with the Ultra100 controller card already in place If you re installing the Ultrai00 drivers on a system with Windows 98 already installed see Installing Drivers with Existing Windows 98 1 4 5 8 5 After installing the Ultra100 controller card and configuring the hard drive s partition and format your hard drive s if necessary Install Windows 98 normally After installation go the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI Mass Storage Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window choose Update Driver and then press Next Choose Search for a better driver than the one your device is using now recommended then press Next Choose Specify Location and then type AAWIN95 98 in the text box
19. ish Choose Yes when asked if you want to restart your computer Be sure to eject the diskette from drive A Confirming Driver Installation in Windows 98 To confirm that the driver has been properly loaded in Windows 98 perform the following steps 1 2 Choose Settings from the Start menu Choose Control Panel and then double click on the System icon Choose the Device Manager tab and then click the in front of SCSI controllers Win95 98 Promise ULTRA100 tm IDE controller should appear Ultra100 User Manual Windows NT 4 x Installing Drivers During New Windows NT 4 0 Installation 1 Start the system installation by booting from the Windows NT disk a Floppy install boot the system with the Windows NT installa tion diskettes b Floppyless install boot from floppy and type WINNT B After files have been copied the system will reboot On the reboot press the F6 key when the message Setup is inspect ing your computer s hardware configuration appears c CD ROM disk install boot from the CD ROM disk and press the F6 key when the message Setup is inspecting your com puter s hardware configuration appears When the Windows NT Setup window is generated press S to Specify an Additional Device s Press O to select Other and press the Enter key Insert the Promise Technology
20. less of whether Promise Technology has been advised of the possibility of such damages Promise Technology is not an insurer If you desire insurance against such damage you must obtain insurance from another party Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitation may not apply to you This warranty gives specific legal rights and you may also have other rights which vary from state to state This limited warranty is governed by the State of California A 2 Appendix B Returning Product For Repair If you suspect a product is not working properly or if you have any questions about your product contact our Technical Support Staff through one of our Technical Services making sure to provide the following information Product model and serial number required Return shipping address Daytime phone number Description of the problem Copy of the original purchase invoice The technician will assist you in determining whether the product requires repair the product needs repair the Technical Support Department will issue an RMA Return Merchandise Authorization number Return only the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of purchase to Promise Technology Inc Customer Service Dept Attn RMA 1460 Koll Circle San Jose CA 95112
21. pdate Success message will appear 6 Restart the system NOTE When the Ultra100 BIOS appears make sure that the BIOS version is the new version Ultra100 User Manual Appendix A Limited Warranty Promise Technology Inc warrants that for one 1 year from the time of the delivery of the product to the original end user a the product will conform to Promise Technology specificatidns b the product will be free from defects in material and Genre under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Promise Technology or a Promise authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items as expressly set above Except as expressly set forth above Promise Technology disclaims any warranties expressed or implied by statute or otherwise regarding the product including without limitation any warranties for
22. pport provides several support options for Promise users to access information and updates We encourage you to use one of our electronic services which provide product information updates for the most efficient service and support If you decide to contact us please have the following information available Product model and serial number BIOS and driver version numbers A description of the problem situation System configuration information including motherboard and CPU type hard drive model s IDE ATAPI drives amp devices and other controllers Technical Support Services Promise Online H http www promise com Web Site tech documents drivers utilities etc USA Tech Support Center E mail Support support promise com Fax Technical Support 408 452 9163 Attention Technical Support Phone Technical Support 408 452 1180 8 30 5 00pm M F Pacific Standard Time If you wish to write us for Promise Technology Inc support Attn Technical Support 1460 Koll Circle Suite A San Jose CA 95112 USA C 1 Appendix C European Tech Support E mail Support support promise nl Fax Technical Support 31 0 40 256 94 63 Attention Technical Support Phone Technical Support 31 0 40 256 94 61 8 30 5 00pm The Netherlands Time If you wish to write us for Promise Technology Europe B V support Attn Technical Support 1European Buisness Centre Unit 1 25 Luchthavenweg 81 5657 EA Eindhoven The Netherlands Pacific
23. ut notification to its users Ultra100 User Manual Table of Contents INTRODUCTION oiscicisscccsce sacs dived cd decediccaducecccndeus dase cecececadesaddcacccesacsaewasucldecesaanannced 1 GENERAL CARD 50 eira er tacar arara 2 FEATURES eege da 2 PHYSICAL ENVIRON 2 INSTALLING ULT 100 55 5 sdnadcesaeeecscesas ane uuedasscdusduvadceee 3 UNPACKING 11444444 3 CONTROLLER CARD 4 HARD DRIVE 5 INSTALLING DRIVERS ccccsscccecescccsssseeseseeeseanssesesueusuaeansasesesueeauausnsesessanaeas 7 WINDOWS 20 7 WINDOWS to EERME ces cat E 0 A tae an A mel Ela ed tm ot 9 WINDOWS NU Ascites cot Een ee Ban ne il et RT eek dd 11 WINDOWS EE 13 DOS WINDOWS 21 14 TROUBLESHOOTING cccccessccccssssseceseeeseensneseesesueneeansesssesueesnanaseseseseeanassaees 15 BIOS UPGRADE Seet ede Geet ed eet ege eege 22s ca Gace Ged adeade deeuadtussataates 17 Limited Warranty eoero a APPENDIX A Returning Product for Repair ea APPENDIX B Contacting Technical Gupport APPENDIX C Ultra100 User Manual Ultra100 User Manual Introduction Thank you for your recent purchase The PC which you are using either already contains a Promise Technology Ultra100 controller card or you have acquired an Ultra100 controller for your existing PC and will be installing the controller yourself For PCs that already contain a Promise Technolog
24. y Ultra100 card consult the Troubleshooting section of the manual see page 15 if you are experiencing any difficulties with the hard drive being recognized by the card If your operating system has crashed for some reason you may be required to reinstall software drivers for the Ultra100 card Use the Installing Drivers section see page 7 For PC owners wishing to install a Promise Technology Ultra100 card proceed to the Installing The Ultra100 section see page 3 then continue with the Installing Drivers section see page 7 Ultra100 User Manual General Card Description The Ultrai00 controller card provides two IDE channels that support Ultra ATA 100 protocols perfect for such demanding applications as real time video multimedia and high performance operating systems Ultra100 installs easily into any available 32 bit PCI slot on your system s motherboard Ultra100 s two IDE connectors each support a master slave combination of IDE devices including IDE EIDE Fast ATA and Ultra ATA standards Devices of different standards can be connected to Ultra100 without performance degradation due to the independent programmable timing registers in the controller s design Features Performance Supports data transfer rates up to 100MB sec Up to 133MB sec burst transfer rates through PCI bus CRC checking with Ultra ATA hard drives Dual independent channel PCI IDE bus master controller PCI Plug amp Play
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