Manual to the viaGIA service - T
Contents
1. What do I need for viaGIA For the purpose of viaGIA only a personal computer is necessary It needs to be equipped with the Ethernet LAN interface connector RJ 45 At present the Ethernet connection is mostly integrated in the motherboard of your computer It is possible to operate all operating systems with implementation of the IP protocol on the connected computer typically the Microsoft Windows family ranging from WIN 95 on in addition for example Linux MacOS QNX etc On the computer it is necessary to activate the DHCP function automatic allocation of an IP address and the automatic configuration of the LAN interface rate the so called autodetect In Windows these two parameters are set as default values under standard settings A detailed procedure for possible DHCP function setting is available in the instruction manual for the service If your viaGIA connection is functioning duly there is no need to set anything If you wish to connect several computers it is possible to use a home router a switch This possibility is applicable to all variants of the service Use of several computers is allowed only within one apartment the service shall not be shared outside the respective apartment neither in return for payment nor free of charge What are transmission rates and variants of viaGIA on offer At present the service is provided in three transmission rates tariffs The Light variant offers asymmetric connectio2. File and Printer Sharing for Microsoft Networks amp ntemet Protocol Version 6 TCP IPw6 E Intemet Protocol Version 4 TCP IPV4 4 Link Layer Topology Discover Link Layer Topology Discover um Uninstall Properti pesci Control Protocol Intemet Protocol The default wide area network that communication viaGIA manual EN doc Page 10 Total 24 7 The Internet Protocol TCP IP properties window appears Choose the Obtain an IP address from the DHCP server automatically option and Obtain the DNS server address automatically option Click on the OK button The setting is completed by the next click on the OK button The computer has been set up Internet Protocol Version 4 TCP TPv4 Properties You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address Obtain DNS server address automatically Use the following DNS server addresses Dear TN FRIT rram e Frererred ONS server Alternate OWS server Setting of other Microsoft Windows operating systems is similar In case of other inquiries do not hesitate to address our Contact Centre viaGIA manual EN doc Page 11 Total 24 2 2 The e mail client setting POP3 and IMAP4 It serve
3. IP address from ou can get IP settings assigned automatically if your network supports the DHCP server this capability Otherwise you need ta ask your network administrator Far automatically option the appropriate IP settings and Obtain the DNS server address f Obtain an IP address automatically automatically option Click on the OK button The setting is IP address completed by the next click on the OK button The computer has been set up C Use the following IP address Subnet mask Default gateway Obtain ONS server address automatically C Use the following ONS server addresses Prefered DHS server Alternate AS server viaGIA manual EN doc Page 8 Total 24 Microsoft Vista operating system 1 Prior to the beginning of setting check whether your computer is connected to the data socket in the wall of your apartment a data cable with RJ 45 connectors 2 Login the system either on the account of the Administrator or on the account which has the rights commensurate with the ones of the administrator 3 Click on the Start button with the left mouse button then select the Network e6500 En l Welcome Center Documents Backup Status and Configuration 7 Ictures I Windows Media Player Music 2j Small Business Resources poe uus g Windows Fax and Scan Computer Windows Meeting Space ig Windows Photo Gallery Connect To e Windows Live M
4. and traditionally the highest connection speed and on the other hand the entire system of connection has been as from its very beginning developed just for this type of transmission Therefore this does not concern twenty and more years old distribution frames and systems for analogue telephones ADSL or technologies which were primarily designed for TV signal distribution Internet using cable TV The modern technology is complemented with modern data distribution frames in the building and in the apartments which were designed as from the very beginning just for this purpose With the viaGIA service it is no longer necessary to watch the time and to wait for a better off peak telephone rate as in case of a standard modem or an ISDN line dial up connection The price of viaGIA manual EN doc Page 4 Total 24 connection using viaGIA is independent of the time spent on the Internet The number of connection to disconnection from the network is irrelevant as well 1 3 1 Key features connection speed up to 100 Mbits s professional quality and speed for the price of ADSL permanent connection using the latest optical technologies unlimited connection time uncharged volume of transferred data Plug amp Play easy installation and use without a need of any other device modem router On line information and statistics of the service on a web portal very high quality connection to international Internet 1 3 1 Atthe same ti
5. kbit s At the beginning of the next month the counter of data volume is set to zero and the rate is restored to its original value How much are these volumes in practice As it follows from the relevant statistics a common user without restraining their activities transmits within 2 GB Gigabyte of data The basic data volume is therefore impossible to use up while using the Internet in a common way by browsing on it sending and receiving e mails etc This basic volume limit applied to the viaGIA services represents approximately 35 downloaded films in DivX format 1 film approx 700 MB or approximately 6 000 pieces of music in mp3 format of the standard quality The medium limit of 100 GB then represents approx 140 films and 24 000 pieces of music and the highest limit for data transmitted in the amount of 250 GB then allows to download more than 350 films and nearly 60 000 pieces of music in mp3 format on a monthly basis The above mentioned figures serve for the purpose of illustration and expect data download in accordance with law viaGIA manual EN doc Page 20 Total 24 Sharing the connection among several users or aggregation is included in the idea of the bargain package character of the viaGIA service it is logical that a service which would require one optical fibre for every user would be much more expensive Aggregation as such is therefore common in telecommunication services and it is employed in most services of pra
6. network This most extensive and state of the art network in Prague now operates at a rate of up to 10 Gb s The via means way in Latin and at the time of Roman Legions it used to be the only fast and safe connection between two geographical points This word appears in most names of transmission services provided by our company What is symmetric and asymmetric transmission oymmetric transmission means that both data flows download transmission of data from the Internet as well as upload transmission of data towards the Internet are of the same speed Although download usually forms approximately 70 80 of total data transmission the proportion of the user s line speed s is not negligible To what extent depends on the specific employed connection High quality signal towards the Internet is important apart from acceleration of regular browsing in particular for any more serious work on the Internet e g the so called home office work from home and all interactive applications on line games webcameras exchange networks telephone services via the Internet chats etc Asymmetric transmission on the other hand is useful for less demanding users who spend most time browsing on the Internet due to its price performance ratio Where is the service available The service is available only in the selected premises in certain locations The list of the respective locations is available on www viahome cz
7. the purpose of a safe connection for one computer we recommend a software firewall installed on the computer in case of several computers it is advisable to use an independent device a home router with an integrated firewall Such a router may serve for interconnection of several computers within the apartment namely with respect to the type of the router on a wireless basis wi fi as well In addition we recommend having an anti virus application installed and regularly updated 1 2 1 Necessary technical equipment It is possible to connect nearly every standard computer which is currently on the market although the older ones as well and which has a network interface connector RJ 45 compatible with the attached cable It is possible to use practically all operating systems e g Windows Linux MacOS etc The computer should have the DHCP function activated automatic allocation of an IP address in Windows this function is activated as a default value For the purpose of a higher security of the computer preventing a possible attack from the Internet we recommend using a firewall and an anti virus application 1 3 Benefits of the service Basic benefits of the service are based on the nature of the employed technology Every residential premises where it is possible to use the viaGIA service is connected directly through an optical cable The technology of optical cables means on one hand high quality long service life
8. 4 Content 1 ViaGIA SOR VIG 6 mc 4 1 1 Information about the service 5 repone ora ortae n rona cepa ooo nbn ce on E Eos y Casu ErRPRcER KPEESRRErESeaC UD MEUS 4 1 1 1 Recommended USG NERO iniiai aiaa iaiaaeaia 4 1 2 Technical VAT ON MALOU isossa aa aAa CEs niaaa 4 1 2 1 Necessary technical equipment essssssssssssssssssssee enne nnne nnne nnne nnns 4 1 3 Beneit ol the SerVIEO iocos ise tellidssan Ces de nins tua eo gc cau Eum ED tard aqui i 4 1 3 1 FS Sy WS m T 5 1 3 1 Atthe same time you get with us sssssssssssssssseeeneen nennen nnns 5 1 4 E mail SBIVICO aE a a 5 1 5 SCV e Vv All ANNOY eet RO 5 1 6 Frec Ti GEMO ERE Um 5 2 Operating the service manuals and settings ccccssceeeseeseeeseeneeeeeeneeeeeeneeeseesneeseeaneeseneeeesonenees 7 2 1 Computer setting for the purpose of the viaGIA service DHCP setting 7 3 Questions and answers FAQ cccccccssssssceeeeeeeeeeeesseeeeeeeseeeeasssaeeeeseeeeaaassaeseseeeeassaeeeessseeeaanneeeenenes 18 eder ETS e ee eee ee ee er eee eee ae 23 viaGIA manual EN doc Page 3 Total 24 1 viaGlA service 1 1 Information about the service Fixed connection using an optical network for the price of ADSL connection What can be better in the area of Internet Forget the dial up or wireless Wi Fi connection High speed and quality unl
9. aha 4 Czech Republic viaGIA manual EN doc Page 24 Total 24
10. ating the viaGIA service Both the services are independent of each other What are conditions for the use of an IP address in case of the viaGIA service As a standard the viaGIA service is allocated a public dynamic IP address This address is allocated to the customer using the DHCP function In case of interest it is possible to order a fixed IP address Can I connect several computers to viaGIA Yes it is possible For the purpose of connection of several computers it is necessary to employ a router Apart from interconnection of the computers such a router may work as a firewall Modern routers offer wireless interconnection of the computers Wi Fi etc This option is available for all variants of the service Several computers also mean a more extensive sharing of the line capacity and it is therefore advisable to use the variants offering higher transmission rates Use of several computers is allowed only within one apartment the service shall not be shared outside the respective apartment neither in return for payment nor free of charge What terminal devices are used in case of viaGIA The only terminal device in the true sense of the word is the data socket in the wall of the user s apartment The customer does not need any external device The only thing the customer must do is to insert the cable into the computer and to switch it on after the service has been activated An optional device is the so called home r
11. cally possible to use more or less any Ethernet router available on the market for the purpose of adaptation of the socket to employ several different services on this one socket at the same time the OnePort function it is necessary to use some of the below mentioned devices which has been tested accordingly Such devices are able to adapt the Internet as such so we recommend acquiring such a device even for just this one purpose as well We recommend purchasing supplementary devices from our contractual partners this may concern devices with special adjustment for the purpose of our services employment The current overviews with detailed descriptions are always available on our website www viahome cz in the viaGIA section Supplementary devices we recommend verifying the state of update Devices for the viaHome services which have been tested D Link DIR 100 A broadband Ethernet router suitable for OnePort functionality more different service on one port outputs 4x RJ 45 socket D Link DI 524UP A broadband Ethernet router with Wi Fi suitable for OnePort functionality more different service on one port outputs 4x RJ 45 socket Wi Fi 802 11b g viaGIA manual EN doc Page 17 Total 24 3 Questions and answers FAQ What does viaGIA stand for The GIA means Gigabit Internet Access This name corresponds with the fact that all premises in which viaGIA is offered are connected using a multi gigabit Ethernet
12. ctically all operators around the world Aggregation is a parameter determining the size of the group of users sharing the width of the transmission band For example aggregation of 1 100 on 1 Gbit s lines which are typical of the metropolitan environment means maximum one thousand of clients with their connection rates reaching the value of 100 Mbit s The service does not function duly It is necessary to realize that the connection to the Internet as such is only one link of the entire chain The chain consists on the one hand of a computer in which the main role is played by the network card and by the motherboard the RAM and the optimally set operating system and the www client As it follows from experience not every average in a household used computer is able to reach the port rate of 100 Mbit s Even a more limiting key factor is the connection of the counterpart the server the computer to which you are connecting the rate of its connection This rate is limited by the weakest link of the chain and if the computer is located somewhere abroad such a chain may be several thousands miles long and formed of many networks of a wide range of providers and many different technical elements routers switches where the respective rate may reduced and delayed Moreover an important role is played by the quality of the server as such and in particular by the number of users with whom you are sharing the server at the mom
13. dress will be seen as the outgoing one The address should have the following format xxxx viagia cz where xxxx stands for your nickname which you have entered created using the certificate on the customer portal or which has been created for you by the Contact Centre Internet Connection Wizard X Internet E mail Address four e mail address is the address other people use to send e mail messages to vau E mail address endviagia cz For example zameonec amp microsaft com x Back Cancel viaGIA manual EN doc Page 13 Total 24 5 What follows is filling in the names of the e mail servers The type of the server shall be left as the POP3 one POP3 all mail is downloaded from the server to the client where it is subject to further processing IMAP4 only headings of the e mails are downloaded which is quick and e mails are processed on the server The benefit of IMAP4 is that you may access mail from various locations webmail MS Outlook at home MS Outlook at work All mail remains on the server where it is necessary to delete it on a continuous basis otherwise your mail box becomes filled up and it will not be possible to receive new mail The server for outgoing mail is either smtp auth viapraga cz it requires a compulsory authentication see the illustrated annex recommended or smtp viapraga cz without authentication It is up to you which of these two servers you choose The variant contain
14. e following e Fillin your account number in the Contract to the debit of which collection is to be performed e Arrange for the collection order in your bank and allow for collection to the credit of the below mentioned account of T Systems e Do not fill in variable symbol it is used as an identifier of the payment e Make sure that to the date of maturity the 14th day in the respective month there is sufficient balance on your account to the debit of which collection is performed so that collection may be executed This form of payment releases you from the duty to watch the oncoming date of maturity every month and at the same time you do not lose control over sums which are to be withdrawn from your account automatically 2 Lump sum payment Upon receiving the invoice you perform a lump sum payment either electronically or in person at your bank The number of the invoice is to be used as the variable symbol you should not round the sum Bank details of T Systems applicable to both lump sum direct payments and for collection Account name T Systems Czech Republic a s Account number 1905602 Bank code 0800 The method of payment shall be selected beforehand in this Contract In the course of validity of the Contract the method of payment may be changed upon agreement with the Provider Unfortunately it is not possible to perform payment by arrangement of a permanent payment order the variable symbol serves as an ident
15. ecific locations The current list of such locations is provided at our website www viahome cz and it is updated on a continuous basis 1 6 Free trial demo For a period of three weeks you have an opportunity of a free trial a demo of the viaGIA high speed Internet The only thing you have to do is to activate this trial directly from our telecommunication socket in your apartment Connect the attached data cable to your computer and try out our viaGIA Internet without engagement and in the comfort of your home In this demo mode the viaGIA Light basic tariff is available for you If no service has been or is used in the socket where you wish to activate the demo e g viaPhone telephone service or viaTV television service just insert the data cable into it and connect the computer Here you will find a detailed procedure 1 Switch on your computer and connect the attached data cable Insert the other end into any of the telecommunication sockets in your apartment 2 Open an internet browser e g Internet Explorer in the Address line enter www viahome cz and press the Enter key 3 Your computer is connected to the opening homepage of the viaHome services Here you will find additional information and you may activate the demo of the Internet service viaGIlA viaGIA manual EN doc Page 5 Total 24 4 The trial period may be activated without any delay Upon completion of information free access to the full internet is acti
16. ed Help Back gt T Bi 2 Search i Folders Address e Network Connections 1394 Connection Local Area Connection Local Area Connection 2 Local Area Connections Network Tasks Create a new connection tal Wireless Network Conr Disable Set up a home or small Status office network NN epair eI change Windows Firewall settings La Disable this network device Bridge Connections Create Shortcut Delete Rename mi Rename this connection Change settings of this connection M Other Places viaGIA manual EN doc Page 7 Total 24 5 The Local Area Connection l Local Area Connection 3 Properties x properties window appears Choose the General Advanced Internet Protocol TCP IP t u and then click on the annect using Properties button E Intel R S2567LM Gigabit Network Co This connection uses the following items Install Urnmstall Properties Description Transmission Control Pratacal Interet Protocol The default wide area network protocol that provides communication actos diverse interconnected networks Show icon in notification area when connected v Notify me when this connection has limited or no connectivity OF Cancel 6 The Internet Protocol Internet Protocol TCP IP Properties TCP IP properties window appears General Alternate Configuration Choose the Obtain an
17. ent These numbers may reach thousands of users at the same time as well as the numbers of users sharing certain sections of the network On the Internet there are various measuring instruments the accuracy of which however may be misleading during practically every measurement you will get a different result due to the above mentioned reasons Problems arise in particular upon measurements performed at higher rates What is the length of the period for which the contractual relationship is concluded The contractual relationship is concluded both for a defined and an indefinite period of time for further details see the current version of the Contract and Business Terms and Conditions How long does it take to install the service The service is usually installed within 14 days as from the date of receipt of the signed written Contract In most cases the installation id faster approx 1 2 working days unless some technical problem comes up For activation of the service there is no need to enter the customer s apartment What does the certificate stand for and what is its importance and purpose The personal certificate is an electronic variant of the personal proof of identity the electronic ID by means of which its holder proves their identity in electronic communication with authorities banks companies The certificate identifies its holder unambiguously and in case of the viaHome family services it is used for the
18. essenger Download Control Panel V Paint Default Programs Help and Support k All Programs Start Search Pp i mn Ta Fr BL Y vistat Patnt 4 n the window that appears click on Manage networks connections Search P e gm Network and Sharing Center View computers and devices View full map Connect to a network Set up a connection or network i A AX amp P i m 7 Manage network connections i a E6500 PC Internet Diagnose and repair This computer E Not connected You are currently not connected to any networks Connect to a network viaGIA manual EN doc Page 9 Total 24 o Right click on the Local Area Connection and select Properties click on it ow mn Network and Internet Network Connections LIT Organize S Views Disable this network device E Diagnose this connection E Rename this connection Name Status Device Name Connectivity Network Category Owner Type Phone or Host Addre LAN or High Speed Internet 1 A Local rea Connection S Network cal GET Intel R 325q Disable Status Diagnose Bridge Connections Create Shortcut Delete Rename 6 The Local Area Connection properties window appears Choose the Internet Protocol TCP IPvA and then click on the Properties button This connection uses the following items oM Client for Microsoft Networks P Q05 Packet Scheduler dial
19. gure vim mzal viapraga cz Properties 2 x General Servers Connection Security Advanced 11 Then click on the Use item and confirm everything by clicking on the OK option The setting has been completed Server Port Numbers Outgoing mail S TP 25 Use Defaults This server requires a secure connection SSL Incoming mail POP 3 fi 10 This server requires a secure connection 55L Server Timeouts Shot L Long 1 minute 30 seconds Sending Break apart messages larger than 50 KB Delivery Leave a copy of messages on server Remove from server after 5 days Remove fram server when deleted fram Deleted Items es ow viaGIA manual EN doc Page 16 Total 24 2 3 Supplementary devices Supplementary devices are not necessary for the operation of the viaGIA service as such it is possible to connect the computer directly to the socket in the apartment The purpose of the supplementary devices is to enable you to use several computers on one connection socket or to use several services of the viaHome family on one socket apart from of the Internet the viaTV cable television or the viaPhone telephone service This concerns a device which is designed to adapt one socket to use it as several ones i e a home router RGW residential gateway homegateway For a mere adaptation of the Internet among several computers it is theoreti
20. ifier of the payment period it is changed every month In this case it would not be possible to identify the incoming payment and you might be unjustly identified as a defaulter Therefore we would like to ask you not to arrange for a permanent payment order for payments concerning services provided by T Systems this will help you avoid problems with missing or delayed payments Is the Fair User Policy FUP or aggregation applicable to the viaGIA services The Fair User Policy a policy of fair approach to users is applied due to rates with unlimited data transfer For each of the rates a certain volume of data is determined upon exceeding of which the respective transmission rate is reduced on a temporary basis until the end of the respective month The goal of the FUP is not to restrict the users of the service but to protect them not to let them subsidize the operation of the users who use the service in an extremely intensive manner This data volume is set not to restrict a common user not even if they use the Internet actively ViaGIA Light upon transmitting a data volume of 25 GB in the respective month the transmission rate is reduced to 256 kbit s ViaGIA Comfort upon transmitting a data volume of 100 GB in the respective month the transmission rate is reduced to 512 kbit s ViaGIA Ultra upon transmitting a data volume of 250 GB in the respective month the transmission rate is reduced to 1024
21. imited time unlimited data or for example simplicity of an installation and operation these are the key attributes of this connection which can be simply strengthened The GIA stands for Gigabit Internet Access which means that the residential premises are connected through a multi gigabit metropolitan optical network operated by the T Systems Czech Republic The maximal stress is laid to quality and comfort The service is fully Plug amp Play just after having connected the cable you can activate the free of charge demo mode and try out the service for several weeks without engagements Other advantage is that charges of the service are fixed without any extra fees for transferred data or time spent on the Net It is not necessary to worry about unexpected high bills for Internet 1 1 1 Recommended use The service can be used not only for all common Internet applications Internet surfing e banking home office amp home working e mail FTP on line games etc but thanks to its high speed it also enables transfer of multimedia applications in real time internet radios and TVs and fast downloading of films music or graphical or other data High speed of response given with the technically more advanced solution than for example at ADSL or cable TV Internet will definitely please the users of interactive applications 1 2 Technical information viaGIA is powerful enough to enable connection of one as well as several computers For
22. ing authentication is beneficial for example upon sending mail from a notebook where you have the Internet connection provided by a different operator and you are made to send your mail via its SMTP server while the variant without authentication is used in case your e mail client does not support authentication Internet Connection Wizard X E mail Server Names hy incoming mail server is a POPS Server Incoming mail POP 3 IMAP or HTTP server m vIapraga cz An SMTP server is the server that is used for your outgoing e mail Outgoing mail SMTP server smtp auth viapraga cz Back Cancel viaGIA manual EN doc Page 14 Total 24 6 Then you should fill in the name of the account and the password The name of the account is your user name The user name as well as the password may be either generated using the certificate on the customer portal or you will receive them from our Contact Centre Internet Connection Wizard X Internet Mail Logon Type the account name and password your Internet service provider has given vau Account name us Password essea J Remember password IF your Internet service provider requires you to use Secure Password Authentication SPA ta access your mail account select the Log Un Using Secure Password Authentication SFA check bos Log on using Secure Password Authentication SPA Back Cancel 7 Click on the Next and the Finish optio
23. me you get with us experience and background of the largest telecommunication company in Europe professional quality and approach customer support 3P triple play solution Internet television and voice from one provider and on one technical platform Continuous pro active network supervision 1 4 E mail service The size of the e mail box is 100 MB it is provided without any disturbing advertisements and for the clients of the viaGIA service it is absolutely free of charge Access to the e mail box is possible through your mail client typically MS Outlook using the POP3 protocol The POP3 protocol enables to download mail directly to your computer and to use the comfort of the mail client and other functionalities which you have fully under your control such as a firewall anti virus software etc The POP3 resp SMTP setting is easy and is based on your mail client The instruction manual for the most common client mail software MS Outlook Express setting is available below 1 5 Service availability All the services of the viaHome family viaGIA viaPhone and viaTV are offered primarily in newly built residential premises They are provided in cooperation with renowned development companies and they require for their operation high quality indoor data distribution frames and an optical network infrastructure in the respective location The use of these services is therefore possible only in the selected premises of sp
24. n at a rate of 4 1 Mbit s 4048 1024 kbit s the Comfort variant provides for symmetric rate of 20 Mbit s and the highest variant of the service is represented by the Ultra rate amounting to 100 Mbit s in the asymmetric mode All rates of the viaGIA service are subject to the payment of a flat rate regardless the volume of transmitted data Are rates speeds of viaGIA guaranteed The viaGlA rates are not guaranteed these concern the highest rates speeds viaGIA manual EN doc Page 18 Total 24 What does viaGIA enable Technically speaking it is possible to use all standard protocols HTTP FTP in passive as well as active modes DNS ICQ and others In practice this means a wide range of use such as browsing on the Internet downloading files video music graphics etc on line communication in real time games chat voice electronic mail to mention just a few What does the viaGIA service include Fixed connection to the Internet using the viaGIA technology Allocation of mail box in the QviaGIA cz domain accessible through POP3 IMAP4 or web interface Information and technical support from our Contact Centre The instructions for the mail e mail client POP3 and IMAP4 setting are available in the instruction manual for the service Can use viaGIA together with a telephone line the viaPhone service for telephoning Yes it is possible to use the line fully for both telephoning and faxing while oper
25. ns 8 In the Accounts in the mx1 viapraga cz Properties males Internet table which is then displayed select the account General Servers Connection Security Advanced you have just created and click on the Properties Mail Account option mx1 VIapraga cz Es Type the name bu which you would like to refer ta these Properties window will appear L1 servers For example Work or Microsoft Mail Server User Information Mame Nane Sumame Organization Po E mail address Je viagiacz 000 Reply address Po iW Include this account when receiving mail or synchronizing viaGIA manual EN doc Page 15 Total 24 9 Click on the Servers mx1 viapraga cz Properties bookmark and tick the Server requires General Servers Connection Security Advanced authentication item l Server Information In case you selected in Mly incoming mail server is 4 POR3 server point 5 the smtp viapraga cz server Incoming mail POF ms vlapraga cz as the outgoing one fsmtp authviapragacz without authentication Outgoing mail SMTP jemtp auth viapraga cz do not tick this item Incoming Mail Server Account name us Password Jf Remember password Log on using Secure Password Authentication Outgoing Mail Server v My server requires authentication Sethings es ow 10 In the Specify item check whether everything has been set up as in the following fi
26. ocket it is possible only within the LAN network of your apartment on condition that you have a LAN apartment for further details see the information on the home LAN Verification is performed through the security private certificate which needs to be installed if you don t have the certificate ask our Contact centre for it Upon activation information on opening the Demo service will be displayed for you viaGIA manual EN doc Page 6 Total 24 2 Operating the service manuals and settings 2 1 Computer setting for the purpose of the viaGIA service DHCP setting Microsoft Windows XP operating system 1 Prior to the beginning of setting check whether your computer is connected to the data socket in the wall of your apartment a data cable with RJ 45 connectors 2 Loginto the system either on the account of the Administrator or on the account which has the rights commensurate with the ones of the administrator button on the My Network Places icon and d choose Properties 3 Onthe desktop click with the right mouse SE My Computer Open Explore Search For Computers Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename Properties Explorer 4 The Network connections window appears Then click with the right mouse button on the Local Area Connection icon and choose the Properties field amp Network Connections File Edit View Favorites Tools X Advanc
27. outer residential homegateway enabling to connect several computers to one socket or to operate several different services belonging to the viaHome family Internet cable TV telephone using one socket How are the viaGIA services charged billed The services are billed once per month always to the end of the respective period You pay a fixed monthly flat fee according to the selected tariff regardless the time spent on line number of log ins log outs nor volume of transferred data Methods of payments for the viaGIA viaPhone and viaTV telecommunication services The viaGIA viaPhone and viaTV may be paid using either of the following methods 1 Repeated payment by collection from an account recommended method of settlement For this payment it is necessary to arrange for the so called collection order encashment in Czech inkaso in your bank allowing T Systems to collect money for the provided services from your account Further on everything proceeds fully automatically and you do not have to care any longer Within the collection it is possible to determine the so called collection limit a maximum amount which may be collected on a lump sum basis within the framework of the respective viaGIA manual EN doc Page 19 Total 24 collection payment be careful about collection limit concerning payments in case of variable monthly amounts such as telephone services Upon payment via collection it is necessary to do th
28. purpose of safe log in to the Portal with personal data relating to provided services to the allocated e mail box and for a secured communication with T Systems Czech Republic a s as far as all aspects of such communication are concerned The personal certificate is nothing else than an electronic file which may be saved either on the computer or better to prevent possible misuse on a portable media a diskette CD memory card USB key case The certificate the media on which it is saved shall be protected against misuse a theft as another proof of identity In addition the Certificate shall be protected with a password The validity of the personal Certificate is 1 year and then it is necessary to extend its validity The first issue and prolonging of the personal Certificate is free of charge Reference to the Certificate is provided via e mail Subsequently it is sufficient to install it in accordance with the attached instructions in your browser viaGIA manual EN doc Page 21 Total 24 It is also possible to use the existing own certificate if it was issued by a certification authority acceptable for T Systems CA 1 Certifikacni CA KB CA T Systems Czech Republic CA stated in the current version of MS Explorer failed to find the answer to my question here What shall do Address our Contact Centre where our well trained operators are ready to help you viaGIA manual EN doc Page 22 Total 24 4 Our partne
29. rs For purchasing supplementary devices except set top boxes these you get directly at T Systems for viaGIA service you can use stores or internet e shops of our partners In their offer you can also find other telecommunication and computer components e g cables connectors network cards web cameras etc PO TA OV POHOTOVOST s r o e shop Lubla sk 1731 19 http www mandat cz 120 00 Praha 2 Nove Mesto nonstop 603 75 76 77 604 75 76 77 Pre configuration Tel 224 26 28 26 on request for free Fax 224 26 30 52 e mail info pocitacovapohotovost cz LL LSG Group S r o e shop GARGI Jankovcova 13 1055 http praha svet it cz Certified Linksys Voice System partner 170 00 Praha 7 Hole ovice Tel 245 004 000 Pre configuration e mail objednavky Isg group cz on request for free e shop http obchod Isg group cz viaGIA manual EN doc Page 23 Total 24 The provider reserves the right to change the document The current version is available on www viahome cz If you have any question do not hesitate to address our Contact Centre telephone 420 236 099 333 Mon Fri 8 18h e mail info viahome cz Internet www viahome cz Contact address mail address for delivery e g for sending filled in Contracts and the Registered Office of the company address incorporated in the Comm Reg Kontaktn centrum T Systems Czech Republic a s Na Pankr ci 1685 17 19 140 21 Pr
30. s for the purpose of access to the viaGIA e mail box using the so called e mail client software such as MS Outlook which is usually installed on your computer Through such a client you may receive as well as send e mails easily MS Outlook Express 1 In the program menu click on the Tools option and choose the Accounts option El Outlook Express Fie Edit View Tools Message Help Send and Receive k l M Create Mail Sen Synchronize All i Synchronize Folder ke Outlook D ark For offline E Folders Address Book Ctrl Shift 6 S Outlook Express Add Sender to Address Book m Local Folders NK f Inbox 1 Message Rules d m ES Outbox Windows Messenger uni 4 Sent Items My Online Status F be t9 Deleted Ite A Drafts Accounts Options 2 The Accounts in the Internet option is opened Choose the Mail bookmark and on the bookmark click on the Add option and choose the Mail item Internet Accounts Hews Connection Remove a Service Set Under viaGIA manual EN doc Page 12 Total 24 3 A guide is activated First fill in your name Internet Connection Wizard X Your Name When you send e mail your name will appear in the From field of the outgoing message Type your name as you would like it to appear Display name IN ane 5umame For example Jahn Smith Back Cancel 4 Subsequently fill in your e mail address this ad
31. vated within 15 minutes If you plan not to stay in your new apartment at the beginning permanently we recommend you postponing the activation until you have sufficient time to try out the service after a permanent move in You may use the free trial demo for a period of three weeks as from the date of activation If any service has been is active in the socket already activation of the demo proceeds directly on the user s Customer Portal 1 Switch on your computer and connect the data cable to the computer Insert the other end of the data cable into the respective telecommunication socket in your apartment 2 Openan Internet browser e g Internet Explorer in the Address line enter https portal pragonet cz and press the Enter key 3 The computer will connect to your secured website on the viaGIA Customer Portal containing a list of the services If the demo has not been activated yet the home site will read Activate DEMO viaGIA in Czech Spustit DEMO viaGIA and you should click on it Subsequently you will be redirected to the list of sockets in your apartment in which you will choose the one on which you wish to activate the demo The demo should be activated within 15 minutes The demo may be activated for every customer only once For the purpose of the demo operation one socket is activated namely the one in which you connected the cable in the course of the demo operation it is not possible to change the s
32. viaGIA user manual for the service designed for users of viaGIA Internet service T Systems Czech Republic a s 2009 Dear Madam Dear Sir Allow us to say thank you on behalf of T Systems Czech Republic for ordering the viaGIA high speed internet service We highly appreciate your interest and we believe that you will be satisfied with our service as well This User Manual should contribute to the above mentioned It is intended as a guide for the viaGIA service so that you could find all necessary information without useless wasting your time and in the easiest possible manner The Manual contains both the general description of the service and specific procedures for its setting and operation The current information and novelties are available on the following website www viahome cz If you fail to find the answer to your question here our Contact Centre would be pleased to answer it for you either over the telephone on the following number 420 236 099 333 or via e mail at the following address info viahome cz The viaGIA belongs to a family of telecommunication services intended for households the viaHome which also includes the viaTV digital cable TV and the viaPhone telephone service These services are available for you in your apartment as well More detailed information may be found on www viahome cz Kind Regards The viaHome Project Team T Systems Czech Republic a s viaGIA manual EN doc Page 2 Total 2
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