Internet – Banking User Manual
Contents
1. 13 SI OREATE PAYMEN KT MUT 13 5 2 CURRENCY EXCHANGE Sana aan cte an ae area E Ea AA nern ee AENA dest atus 16 5 3 PAYMENT SIGNING cccccececcececcececcecsccecsccucucuuecsucecsucecsucesseausuecesecuuuecsucecsuaecseausscauseceusecseaecass 19 5 4 PAYMENTS ARCHIVE ccccececcececcecsccecsccucsccececcececsucacsececsecucecausecsusecuusacsecacsecensecusscausensusecass 20 5 5 PAYMENT IMPORT csceccececcececcececcececcccucecucuececsececsececueaesaeausueesecseuecsuaecsuaussecesecueueceuaeceeaecass 25 6 SECTION APPLICATIONS ee ne ea 29 7 SECTION MESSAGE CENTER 30 Tel 30 7 2 VIEW WES SAGE 32 7 3 DELETE 32 M ci ZEN ICM E A 33 9 CURRENCY EXCHANGE 35 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 12. Intaract danneit Pic 19 Account statement To return to the search form of account statement user must click the link Return to the previous screen Return to the previous screen ocated in the upper left corner of the form 12 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb RIGENSIS Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com BANK 5 Section Payments In the section Payments is possible to create and save payments edit and delete the saved ones as well as view the payment archive 5 1 Create payment The subsection External transfer is opened by default if user opens section Payments To transfer money to account in the Rigensis Bank customer user must choose to make payment within the bank by opening section s Payment subsection Internal transfer System opens payment form see Pic 20 Payment Internal transfer in which all mandatory fields are marked with RIGENSIS BANK asterisk MY ACCOUNTS PAYMENTS ARCHIVE Financial advisor info rigensisbank c Om 371 675 555 51 HELPFUL INFORMATION CURRENCY EXCHANGE RATES mE 1 USD 1 EUR 1 1 GBP 0 0911 0 8017 SELL 0 5091 John Brown v LOG OUT LAT ENG RUS NewMessages 0 72 Settings PAYMENTS APPLICATIONS MESSAGE CENTER TRANSFER BETWEEN OWN ACCO
3. 6 Section Applications Customer user must open section Applications to create a term deposit application System opens term deposit application form see Pic 48 Term deposit application Rb RIGENSIS John Brown v LOG OUT BANK LAT ENG RUS New Messages 0 72 Settings ei MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER APPLICATIONS Term Deposit Term Deposit Application Name Surname Account Number LV33RGNS3333333333333 v Deposit Type Term Deposit Term Deposit with periodic interest payment Amount LYL v Annual Rate 96 Deposit start Date 14 12 2011 iss 1 month 3months 6 months 9 months 12 months Term date Special conditions has understood and agreed that this Term Deposit Application Rigensis Bank AS hereinafter Bank General Business Conditions and Price List well amendments of this documents together form the Deposit Agreement hereinafter Deposit Agreement the Bank opens the Term Deposit Account and Customer declares that ccording to the yaa osit Agreement i that the Deposit Agreement shall be deemed effective ount placement in the Deposit Account agree to place Deposit Amount indicated in this Term Deposit Application under the terms and conditions stated above C Agree i Prepare Document Pic 48 Term deposit application Customer user must fill the necessary fields and press the button Pr
4. If user wants to delete one of the saved payments he or she must click the link Delete see Pic 35 Payment archive System opens pop up window in which user must press the button Yes to confirm that he or she really wants to delete this transfer otherwise user must press the button No see Pic 41 Pop up window Do You really want to delete this transfer 23 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com gt Do you realy want to delete this transfer T if 41 window Do You really want to delete this transfer Deleted transfer is not visible in the list anymore Note Link Delete is visible only to payments that are in status Saved Execute payment It is possible to send the payment to execution from the payment archive too Customer user must tick off necessary payments that are in the status Saved in the list of payment archive and press the button Confirm selected payments see Pic 42 Send payment to execution from payment archive The new input field is displayed Enter security code Code xxxxxxxx in which user must enter the generated code of digipass Date Status Type of Operation Currency Amount Account z 08 12 2011 Ed EUR 0 56 LV33RGN53333333333333 Print 09 12 2011 _ Currency
5. Processed af Executed Rejected by Bank Confirm selected payments Please enter recipient s account Execution date can nat be earlier than todays date Pic 43 Payment archive error message RIGENSIS BANK Customer user must open the incorrect payment make changes and try to send the payment to the Bank once more 5 5 Payment import User must create payment import file in the MS Excel see Pic 44 Sample of payment import file 9 4 Import Microsoft Excel 18 Insert Page Layout Formulas Data Review View a c gg 2 Calibri 1 Tex Conditional Formatting geinetr E Ay J Bay B I U EEEa o E Formatas Table 3 Delete g Z aM Hi m KE E E Styles Format 2 eid Clipboard Font Alignment Number Styles Cells Editing I9 v fe A A B E D E F gt 1 No konta Nr Dokumenta numurs Maks juma datums Summa Sa m ja nosaukums V rds uzv rds 2 HON 3 amp From Account No Document Number Payment Date Amount Currency Beneficiary s Name Ben 4 LV33RGNS3333333333333 1 20120705 1 01 LVL JOHN ZIMMERMAN LV3 5 LV33RGNS3333333333333 2 20120705 90001 50 GBP TBS INTERNET SAS GB3 6 LV33RGNS3333333333333 2 20120719 1 04 RUB GAZ KOMERC RU L
6. 35 Payment archive Customer user can view payment detailed information form print payments delete saved payments edit existing ones as well as send the payment to execution in the payment archive View payment To view payment detailed information user must click the link of correspondent payment in the column Payment type or the link of amount or account number see Pic 36 Links to payment details C Date Status Type of Operation Currency Amount Account 09 12 2011 ELF 0 56 LY3S3RGNS3333333333333 rint 09 12 2011 Currency selling EUR 17 00 LV33RGMS53333333333333 rink 347 144 al tl Drink Pic 36 Links to payment details System opens non editable payment form in which user can view the payment details as well as create a similar payment see Pic 37 Non editable payment s detailed information form 21 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer From Account Mo Document Humber Execution Date Amount Currency Beneficiary s Name Beneficiary s Account Recipient Country Payment purpose Commission Fee Status User Level group 2 Signed 418487 LV33RGN83333333333333 B 09 12 2011 0 56 EUR Mazais Stjuarts LYOZRGNS 2222233327220 LR Resident Latvia Svejks According to price list Click
7. 371 675 555 51 661 188 00 Rb en Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 2 Supported Languages Rigensis Internet Banking supports three languages Latvian Russian and English Customer user must click the link of correspondent language in the language menu see Pic 1 Language Menu to select the necessary language RUS ENG LAT Pic 1 Language Menu System s language is changed to selected Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Go MP e Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com 3 Connect to the System Customer user must enter his or her user name and digipass authorization code and press the button Sign In to connect to the System see Pic 2 Connect to the Internet Banking RIGENSIS BANK RUS ENG LAT User name Digipass Authorization Code 371 67 555 551 Pic 2 Connect to the Internet Banking If entered data is correct System opens the main menu of Internet banking see Pic 3 Main Menu otherwise it gives an error message and user must try to sign in once more RIGENSIS John Brown v te GUT BANK ee SUMMARY STATEMENT STATEMENTS Hello Anna Kalnina Account Currency Balence Overdraft Reserved Available balance 1 344 367 x 1 344 357 5 ELF 2 24 7 x 2 4 74 371 875 555 51 HELPFUL INFORMATION mo ne r t 5 55 g L V DRONSESSSS6A 6A
8. Introduction 1 1 Document purpose The purpose of this document is to describe the Internet banking its functionality and how to work with it This document is confidential Customer and Developer document and is available only to members of both Customer and Developer project groups 1 2 Document structure Document consists of following sections 1 section introduces with document and it s structure 2 section describes languages supported in the System 3 section describes how customer users can authenticate in the System 4 section gives insight in the summary of accounts available to customer as well as it describes how to prepare account statement and export it 5 section introduces with payment section It gives insight how to create payments save execute print and edit them as well as how to sign the payment This section also gives insight how to work with payment archive 6 section describes how to create term deposit application 7 section gives insight in the work with section Message center It describes how to create delete and save the messages 8 section introduces with settings section It describes how to change the account name and how to view the history of online sessions 9 section consists of short description about the currencies and their rates used in Rigensis and Bank of Latvia RIGENSIS BANK Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone
9. Reg NoJID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments LV33RGNS3333333333333 6 09 12 2011 0 56 22 384 74 EUR Stjuarts LYO2RGNS2222222222220 LR Resident sveiks Mandatory fields Continue Pic 17 Similar payment form 4 2 Account statements If user wants to view account statements he or she must open subsection Statements of section My Account System opens search form of account statement see Pic 18 Account statement search form in which user can specify account period and format of statement RIGENSIS BANK Account Norskinu konts v33RGNS3333333333333 gt Please choose preset period or select specific dates STATEMENT FORMAT This Week Start 15 12 2011 On screen This Month End 15 12 2011 PDF Previous Month C Excel This Year ate Statement Pic 18 Account statement search form When all required information is specified user must press the button Generate statement System opens account statement form see Pic 19 Account statement which user can print by Print clicking link Print and or export using link Export PDF E 11 RIGENSIS Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 BANK Fax 371 673 333 03 e mail info rigensisbank com www
10. button Negotiate Confirm or cancel it using the button Cancel see Pic 30 Currency exchange payment approval of negotiated rate 18 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Go ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Document Number Doct Select Account LV33RGRIS3333333333333 BU Select Currency AUD EnterAmount 2 50 Date 16 12 2011 Payments are made the transaction date 1 AUD 0 800000 EUR EUR AUD 1 250000 AUD SELL Select Currency EWR 0 SEL MOHN s he Bajknde 22 384 74 Enter security cade Code 01747383 Optionally you may contact the Bank s dealer by calling up at 371 66118870 Back to Payments Megotiate Canfirm Pic 30 Currency exchange payment approval of negotiated rate System shows a message about successful approval of payment after confirmation of new rate see Pic 31 Message Payment confirmed successfully A Payment confirmed successfully m Pic 31 Message Payment confirmed successfully Note If amount of currency exchange payment exceeds 100 000 LVL or its equivalent in other currency then it is not possible to send the payment to negotiation with dealer System shows a message Large amount currency exchange transactions can be processed via Phone banking service only Please contact the Bank s dealer at phone 371 66118877 to agree on exchange
11. must press the button Compose new message if he or she wants to send a message to the Bank System opens form of new message see Pic 51 Form Compose message RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 2 Settings s i MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIVED MESSAGES SENT MESSAGES NEW MESSAGE DRAFTS Subject Spy company Message max 2000 characters Financial advisar info rigensisbank com 371 675 555 51 HELPFUL INFORMATION Deposit rates Tariffs 2000 characters remaining CURRENCY EXCHANGE RATES BUY SELL BE 1 USD 0 5037 0 5091 Sen scar 1EUR 0 7006 0 7083 Pic 51 Form Compose message Customer user can select one of already defined subjects or enter the new one in the drop down list Subject If there is a necessity to attach a file to the message user must press the button Browse to select the necessary file and then the button Attach selected file Selected file is successfully attached to the message Attached file is possible to delete using the button Delete see Pic 52 Message with attachment 30 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS BANK Subject Spy company b Message max 2000 characters 2000 characters remaining Attach
12. or Intermediary Bank 1 GBP 0 6017 0 8198 100 JPY 08628 0 6705 Payment purpose Payment Type Standard v Rigensis Bank AS Bank of Latvia Show All Rates Customize Current View Commission Type Payer OUR Information for Customer s Bank Back to Payments Continue Pic 22 Payment External transfer Note If payment amount exceeds 5000 LVL or its equivalent in other currency and one of the parts involved in payment is LR resident then the field External payment code is mandatory Save payment If customer user does not want to send the created payment to execution immediately but use it later he or she can save it by pressing the button Save System displays informative message of successful payment saving see Pic 23 Message Payment is saved 14 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer Select Template For This Transaction From Account No Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account No Reg No ID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments Nor kinu konts Only my account v 3 14 12 2011 0 02 9 00 LVL v J nis B rzi LVYOORGNS5555555555550 LR Resid
13. rate and make the transaction 5 3 Payment signing Customer user who has such rights can sign a payment and afterwards it is given to execution as well as he or she can create the payments and send to the Bank to execution Whereas customer user who has no such rights can create new payment and send it to execution system sets the status Signing to such payment Only customer user who has such rights can send such payment that is in status Signing to execution User can find the payments that are in status Signing in the payment archive or by clicking the link in the upper right corner of the page see Pic 32 Link to payments sent to signing 19 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb ug Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Jahn Brown Ww LOG OUT LAT ENG RUS New Messages 0 vo Settings Pic 32 Link to payments sent to signing To sign a payment customer user who has such rights must open the payment in status Signing and input the generated code in the corresponding field and press the button Sign see Pic 33 Payment in status Signing Internal Transfer From Account No LV33RGN83333333333333 Document Mumber 10 Execution Date 15 12 2011 Amount 0 09 Currency EUR Benefician s Mame Laivinieks Beneficiary s Account LVO2RGNS222222222222U LR Resident Reci
14. selected file Attached 3mb tet Pic 52 Message with attachment To send the message customer user must press the button Send but to save the entered information user must press the button Save Saved messages are possible to find under subsection Drafts If user wants to cancel the message creation he or she must press the button Discard in the new message form If user has pressed the button Send System checks whether all mandatory fields are filled If it finds no validation errors new field appears in which user must input code of digipass and press the button Send to send a message to the Bank see Pic 53 Message with digipass code If System finds some validation errors then displays appropriate error message Subject Spy company Message Mission completed max 2000 characters 2000 characters remaining Attach selected file Enter security code and click Send Pic 53 Message with digipass code Sent message is possible to find under the subsection Sent messages see Pic 54 Sent messages 31 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Go ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Rb RIGENSIS John Brown v LOG OUT BANK LAT ENG RUS New Messages 0 2 Settings MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIVED MESSAGES SENT
15. 01 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Rb RIGENSIS John Brown v LOGOUT LAT ENG RUS New Messages 0 2 Settings E MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE wy 2 Enter Information Confirm Financial advisor Document Number nfo rigensisbank com Select Account LV33RGNS3333333333333 v 371 675 555 51 Information for Customer s Bank HELPFUL IHFORMATIOH zs Deposit rates Tariffs Select Currency AUD v Enter Amount CURREHCY EXCHAHGE RATES Date 16 12 2011 Payments de on the t tion dat BUY SELL Payments de on the tb ress d jlowing the transact d m 1LVL 1 0000 1 0000 with the pre t exchang 1 USD 0 5037 0 5091 B 4 EUR 1 AUD 0 748400 EUR EUR AUD 1 336184 AUD 1 RUB 0 0165 0 0167 SELL 100 JPY 6629 5 4 1 cAD 0 4980 5020 Select Currency EUR v EJ 1cur 0 Enter Amount SEIEN EINE RENS Available Balance 22 394 7 WE 1 Aun 0 5219 0 5276 iB 1SEK HE 1 0091 00921 Continue Rigensis Bank AS Show All Rates Customize Current Pic 27 Currency exchange payment If customer user does not want to send the created currency exchange payment to execution immediately but use it later he or she can save it by pressing the button Save Crea
16. 10 To Account No LYOORGNS5555555555550 Demand deposit vw Execution Date 15 12 2011 fal Amount 1 12 1 344 357 56 Currency LYL v Payment purpose for travel Information for Customer s Bank Back to Payments Save Continue Pic 13 Editable form of saved payment Note The link Edit is visible only to payments that are in status Saved Delete payment If user wants to delete one of the saved payments he or she must click the link Delete see Pic 7 Section Operations on acct System opens pop up window in which user must press the button Yes to confirm that he or she really wants to delete this transfer otherwise user must press the button No see Pic 14 Pop up window Do You really want to delete this transfer Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Do you realy want to delete this transfer 1 Pic 14 window You really want to delete this transfer Deleted transfer is not visible in the list anymore Note Link Delete is visible only to payments that are in status Saved View payment If user wants to view payment detailed information he or she must click the payment or amount link of correspondent payment see Pic 15 Links to open payment details OPERATIONS OH
17. 58 192 168 1 15 10 28 12 13 12 2011 14 01 48 13 12 2011 14 05 29 192 168 1 151 00 03 41 09 12 2011 16 18 39 09 12 2011 16 44 33 192 168 1 15 00 25 54 09 12 2011 14 51 16 09 12 2011 15 16 51 192 168 1 151 0 25 35 09 12 2011 13 55 37 09 12 2011 14 50 54 192 168 1 15 0 54 17 09 12 2011 11 57 42 09 12 2011 13 24 53 192 168 1 15 1 27 11 Page 1 of 5 1 2 nextpage Items perpage 5 10 25 50 Pic 58 Session history Note User can open the section of session history using the link Last logged on at HH MM at DD MM Y Y Y Y under subsection Summary statement of section My accounts Rename account If customer user wants to rename account he or she must open section Settings and click the link Rename account System opens form Name rename account see Pic 59 Rename account SETTIHGS Online Session History Rename Account Account Nor kinu konts LY33RGNS3333333333333 v Account Name Nor kinu konts Save Changes Pic 59 Rename account 33 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Customer user must enter the account name in the field Account name and press the button Save changes System shows a message that the account name is successfully changed see Pic 60 Message You have successfully renamed Your a
18. 5853 1 6082 JPY 100 1 3113 1 3221 mL TL 0 3895 0 3949 m LVL 1 9643 1 9853 4E NOK 0 1801 0 1817 PLN 0 3170 0 3198 RUB 0 0326 0 0328 ig SEK 0 1520 0 1532 BE LIS D 1 0000 1 0000 Print Export MS Excel gg Export PDF BUY FOR EUR 1 7421 1 7059 01 5147 1 0000 1 1463 0 3425 0 2680 1 4115 0 1295 0 2279 0 0234 0 1093 0 7160 64 Currency exchange rates Cross Rates SELL FOR EUR 0 7484 1 7117 1 5215 1 0000 1 1564 0 3505 n 2735 1 4274 1 1306 0 2300 0 0236 0 1102 0 7219 Customer user can select the currencies which or she wants to see the left side of page using the check boxes in the tab Bank s Rates or Bank of Latvia Rates and pressing the button Save changes Marked currencies are displayed in the section Currency exchange rates in the left side of page If user wants to print the list of currencies and their buy sell rates customer user must press the link Print 8 System opens printout form of currency list see Pic 65 Currency list printout form RIGENSIS BANK 36 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 1 LVL Latvijas Lati 1 USD ASV dolari 1 EUR Eiropas monet r s savieni 1 SEK Zviedrijas kronas 1 CHF Sveices franki 1 RUB Krievijas rubli 1 AUD Austr lijas dol ri 1
19. 5s LVL T x Total balance M 1063 14 20 ano 126813820 IRRENCY EXCHANGE RA SE py T mu 1050 Account Depos Type Curremey Amount Start Date Due Date L N u t u non tn Be 88 108 IRONSI 1111 e wos ot ar v F ge Account Trust Type Currency Amann Areal Rate Start Dete Due L v44 95N 54164610444444 F E X 4 ham SERONESSSSESSSSSSSS 10 2011 ot arce v Account Currency Amount Cred s Som Rate Avetlebin tinal Repayment Date otal balance w OPTRA TIONS v 0 02 5 000 01 a 1 Execute x Pic 3 Main Menu Note If customer user inputs incorrect user name and or digipass authorization code 3 times in turn System stops it Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 4 Section My Accounts 4 1 Summary statement In the sections My Accounts subsection Summary statement customer user can view information about his or her accounts for instance available balance in account reserved amount etc as well as the last operations on account 4 1 1 Accounts Customer users can have following accounts see Pic 4 Account Statement Current accounts Term deposits Assets management Loan
20. 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS John Brown v BANK LAT ENG RUS 0 72 Settings MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERMAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE By operation type By account type By currency All v All accounts v All currencies v Select specific dates Choose predefined time period Show I This Week Last 5 Operations Financial advisor iu ms zm mn near ONE info rigensisbank com To j NE 371 675 555 51 Previous Month This Year HELPFUL IHFORMATIOH Deposit rates Tariffs Date Status Type of Operation Currency Amount Account CURRENCY EXCHANGE RATES 15 12 2011 gt 4 Own transfer LYL 0 15 LV33RGNS3333333333333 Print BUY SELL 15 12 2011 p Internal EUR 0 09 LV33RGNS3333333333333 Print BE 1 USD 0 5037 0 5091 15 12 2011 Own transfer LL 112 LV33RGNS3333333333333 Print Delete 0 7006 0 7083 M 1 EUR ee 14 12 2011 LVL 0 02 LVOZRGN52222222222220 Print Delete SE 1 NOK 0 0911 0 0921 14 12 2011 Int LL 5 000 01 LYOZRGNS2222222222220 Print Delete sts 1 GBP 0 8017 0 5195 ki mens 100 JPY 0 6629 0 6705 _ ae bel Saved Kd Received Z Signing i Processed 4 Executed 3 Rejected by Bank Rigensis Bank AS Bank of Latvia Show All Rates Customize Current View Pic
21. ACCT Z L 33RGNS3333333333333 bul LYC EUR RUB ALL CURRENCIES Last 5 Last 10 Last 20 15122011 Print Edit Delete 09 12 2011 EJ seks EUR 0 56 rint Pic 15 Links to open payment details System opens non editable form of payment in which user can view the payment detailed information as well as create a similar payment see Pic 16 Non editable form of payment details Internal Transfer From Account LV33RGN83333333333333 Document Murmber Execution Date 08 12 2011 Amount 0 56 Currency EUR Beneficiary s Name Mazais Stjuarts Beneficiary s Account Mo LVO02RGNS222222222222U LR Resident Recipient Country Latvia Payment purpose sveiks Commission Fee According to price list Back to Payments Click here bo make similar payment Pic 16 Non editable form of payment details To create a payment with same data user must click the link Click here to make similar payment click here to make similar payment System opens appropriate payment form with already filled fields see Pic 17 Similar payment form 10 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer Select Template For This Transaction From Account Mo Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account Mo
22. AL TRANSFER CURRENCY EXCHANGE PAYMENTS IMPORT SELL 1050 0 5306 0 5387 1EUR 0 6915 0 7015 1 0 0911 0 0928 1GBP 0 8586 0 8779 100 JPY 0 6328 0 6453 Rigensis Bank AS Bank of Latvia Payments Import Browse Import payments 371 67 555 551 Pic 45 Payment import He or she must press the button Browse to select the created payment file and press the button Import payments System imports payment and verifies correctness of payment data Found errors if any are displayed on the screen see Pic 46 Payment import list of errors Payments Import Imported 0 payments Line number Errors 5 Back dated payment can not be imported 20120808 Incorrect external payment code 253 6 Please enter sum Pic 46 Payment import list of errors Customer user must correct displayed errors and import changed payment file once more If no errors are found System displays message of successfully imported payments and link to payments archive see Pic 47 Message of successfully imported payments Imported payments are in status Imported and can be found in payments archive Payments Import Imported payments Go to payments archive Pic 47 Message of successfully imported payments 28 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb ug Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com
23. LV 1004 Phone 371 675 555 51 661 188 00 BANK Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com 8 Settings To view sessions history or to change the name of account customer user must click the link Settings in the upper right corner of page see Pic 57 Link to settings Jahn Brawn LOG QUT LAT ENG RUS Messages 0 f Pic 57 Link to settings Session history By default the section of online session history is shown if user opens section Settings see Pic 58 Session history Customer user can filter sessions indicating time period or selecting one of already defined periods of time SETTIHGS Online Session History Show more secure online sessions Rename Account Select specific dates Choose predefined time period From This Wee To e This Month Previous Month This Year Show More Should you suspectthat any ofthe secure online sessions shown below has not been initiated by you please immediately call Rigensis Bank AS hotline at 371 675 555 51 for further instructions Login Date amp Time Logout Date amp Time IP Address Country of Access Session Duration 14 12 2011 15 26 41 Open Session 192 168 1 15 14 12 2011 11 54 52 14 12 2011 12 00 42 192 168 1 15 00 05 50 14 12 2011 09 09 25 14 12 2011 11 54 58 192 168 1 15 02 45 33 14 12 2011 00 33 48 14 12 2011 09 09 32 192 168 1 15 08 35 44 13 12 2011 14 05 46 14 12 2011 00 33
24. MESSAGES NEW MESSAGE DRAFTS F Subject Date F Different questions 14 12 2011 16 05 F Client Data Error Report 13 11 20 F Testa v stule 13 11 2011 21 22 Financial advisor info rigensisbank com Composenewmessage 371 675 555 51 Pic 54 Sent messages 7 2 View message If user wants to view the message he or she must click the link of message subject System opens message details form see Pic 55 Detailed information form of message Date 14 12 2011 16 05 Message first question smb Ext 3150588 bytes Delete Pic 55 Detailed information form of message Customer user can download attached file by clicking the link of file or delete the correspondent message by pressing the button Delete 7 3 Delete message If user wants to delete the message from the list he or she must tick off the necessary check boxes and press the button Delete System opens a pop up window see Pic 56 Pop up window Do You really want to delete this message in which user must approve that he or she really wants to delete the message using the button The page at https 192 168 1 130 8043 says X amp 9 Do vau realy want bo delete this message Cancel Pic 56 Pop up window Do You really want to delete this message Deleted message is not visible in the list of messages 32 RIGENSIS Rigensis Bank AS Mukusalas street 101 Riga Latvia
25. NOK Norv ijas kronas 1 PLN Polijas zlots 1 GBP Anglijas m rcinas 100 JPY Tapanu j nas 1 LTL Lietuvas liti 1 CAD Kan das dolari BUY 1 0000 0 5037 0 7006 0 0769 0 5729 0 0165 0 5219 0 0911 0 1605 0 8017 0 6629 0 2007 0 4980 Pic 65 Currency list printout form SELL 1 0000 0 5091 0 7083 0 0777 0 5790 0 0167 0 5276 0 0921 0 1622 0 8198 0 6705 0 2027 0 5020 If user wants to export currency list he or she must press the link Export MS Excel orti MS Excel 88 must select whether he or she wants to save or open it or Export PDF System opens a pop up window and user RIGENSIS BANK 3
26. RIGENSIS Reg No 40103429440 BANK e mail info rigensisbank com van rigensisbank com Internal Payment Payment No 3 Date 15 12 2011 11 09 Customer John Brown Reg No ID No Date of Birth 111111 11111 Taxpayer Identification Code Account No LY33RGNS3333333333333 Payment Amount LYL 0 15 Amount in Words zero LVL 15 Beneficiary Account No LV02RGNS2222222222220 Account Type Demand deposit account Payment Purpose Additional Information Information for Bank Signing Date and Time 15 12 2011 11 08 Payment Ref No 110000003000000 Printed out on 16 12 2011 15 00 Pic 39 Payment print out form eL amas Print If user wants to print the payment he or she must click the link Print gt in the upper right corner of printout form If user wants to export the payment he or she must click the link Export PDF 1 EXPeruPbF y jp the upper right corner of printout form System opens pop up window see Pic 40 Pop up window of payment export in which user must select whether he or she wants to save or open it Opening Between wnAccounts 70111113 Pdf You have chosen to open Between OwnAccounts 20111113 Pdf which is a Microsoft Excel Worksheet From https J 192 168 1 130 8046 What should Firefox do with this File Open with Adobe Reader 8 1 default Do this automatically for files like this From now on Pic 40 Pop up window of payment export Delete payment
27. Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 Rb ae 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internet Banking User Manual Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 Rb en 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Table of Contents 1 INTRODUCTION east enter nee een 3 1 1 DOCUMENT PURPOSE ana 3 1 2 DOCUMENT STRUCT WIRE i ee ea a s a a an a sea ist 3 2 SUPPORTED 4 3 CONNECT TO THE SYSTEM _ rrr rrr nnam aram a nra aru ar REA rA 5 A SECTION MY ACCOUNT S aan nennen ee 6 4 1 SUMMARY STATEMENT nass Bike nad nn ah Dan a dune a 6 WAP ACOS ee nee ee nee nee er 6 Bote Operations ON 7 4 2 ACCOUNT amp 330 aan 11 5 SECTION
28. UB currencies User must select the necessary currency in the drop down list Total balance see Pic 5 Drop down list Total balance and the System will calculate the balance in the selected currency Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 en Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com ASSETS MANAGEMENT Account Trust Type Currency Amount Annual Rate Start Date Due Date L 44RGNS4444444444444 Trust Funds EUR 3 000 00 4 00 22 09 2011 22 09 2012 Depozta lum LY S5SRGNS5555555555555 Trust Funds EUR 10 000 00 4 00 16 10 2011 17 10 2011 Depozta laum Total balance L L e 9 136 45 LOANS hoo cnet i DELL TIED Pend Cao Ammann Nato 0 Dalaran E mal Mata 5 Drop down list Total balance customer user does not have any of above mentioned accounts then the message You do not have any xxx to show in this section is displayed in the correspondent section see Pic 6 Message You do not have any credits to show in this section where instead of xxx is type of account You da nat have any credits to show in this section Pic 6 Message You do not have any credits to show in this section 4 1 2 Operations on account If customer user wants to view the last operations made from specific account edit print and or vi
29. UNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE Internal Transfer Select Template For This Transaction From Account Mo LYS3RGNS3333333333333 v Document Number Execution Date 14 12 2011 Amount 1 344 357 58 Currency LVL v Beneficiary s Name Beneficiary s Account No Reg NoJID No Date of Birth Address LR Resident Recipient Country 3 Payment purpose Information for Customer s Bank Mandatory fields 0 7083 0 0921 Back to Payments Save Continue 0 8198 Pic 20 Payment Internal transfer To transfer money between own accounts customer user must open subsection Transfer between own accounts System opens payment form see Pic 21 Payment Transfer between own accounts in which all mandatory fields are marked with asterisk RIGENSIS BANK MY ACCOUNTS PAYMENTS ARCHIVE Financial advisor info rigensisbank com 371 675 555 51 HELPFUL INFORMATION John Brown v LOG OUT LAT ENG RUS NewMessages 0 72 Settings PAYMENTS APPLICATIONS MESSAGE CENTER Pic TRANSFER BETWEEN OWN ACCOUNTS INTERMAL TRANSFER EXTERMAL TRANSFER CURRENCY EXCHAMGE Transfer Between own Accounts From Account No Nor kinu konts Only my account Demand d Document Number To Account Mo L 33RGNS3333333333333 Demand deposit Execution Date 14 12 2011 es Amount 9 00 Currency LVL v Payment purpose Information for Customer s Bank Mandat
30. V8 7 LV33RGNS3333333333333 1 20120705 1 02 LVL LV8 8 9 10 11 12 mg 13 14 15 16 v M 4 M Maks jumi Payments 2 Maf gt i Note Ready Bo 100 2 0 44 Sample of payment import file The first rows of the field names must start with symbol 25 Format of payment import file Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Following format requirements must be taken into consideration to successfully import payment see Table 1 Format of payment import file Field Name Mandatory Y N Format From Account No Y Payers account no IBAN format Document Number Y Payment Date Y YYYYMMDD Amount Y Separator of decimals no thousand seperators spaces Amount must be greater than 0 For example 200553 22 Currency Y ISO 4217 three character Currency code e g EUR Beneficiary s Name Y Beneficiary s Account No Y Reg No ID No Date of Birth Taxpayer Identification Number Y if any field is mandatory for RUB payments KPP code Taxpayer classification code Beneficiary Address LR Resident Y internal external transfer Digit 1 is resident or 0 non resident Recipient Country Y ISO 3166 two letter country code e g if re
31. ccount HAME ACCOUNT Account Nor kinu konts Only my account LYSSRGMS3335 w Account Mame Nor kinu konts Only my account You have successfully renamed your account Please click here ka continue using the internet bank Pic 60 Message You have successfully renamed Your account To continue work with Internet bank customer user must click the link Click here to exit without saving changes 34 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 9 Currency exchange rates Customer user can view exchange rates of Bank of Latvia and Rigensis Bank in the left side of page The radio button Rigensis Bank AS is selected by default see Pic 61 Section Currency exchange rates CURREHC Y EXCHANGE RATES BUY SELL BE 1050 0 5037 0 5091 1 EUR 0 7006 0 7085 SE 1 0 0911 0 0921 zi 1 0 9017 0 9190 amp 100 JPY 1 6629 O 6 705 1 CAD 0 4980 0 5020 Rigensis Bank AS O Bank of Latvia Show All Rates Customize Current view Pic 61 Section Currency exchange rates To view rates of Bank of Latvia customer user must select radio button Bank of Latvia If customer user wants to change the number of currencies visible in the left side of page under section Currency exchange rates he or she must click the link Show all
32. cipient country is Latvia then code will be LV Beneficiary Bank s Code Type Y external transfer Values SW FW CH BL CP 00 or BK where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK BIK Beneficiary Bank s Code Y external transfer Beneficiarys Bank Name Y external transfer Beneficiary s Bank Address Beneficiary s Bank Country Y external transfer ISO 3166 two letter country code e g if beneficiary s bank country is United Kingdom then code will be GB Beneficiary Bank s Correspondent Account in Russian Central Bank Y if any field is mandatory for RUB payments Correspondent Bank Name Correspondent Bank Code Type Values SW FW CH BL CP 00 or BK 26 RIGENSIS BANK Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS BANK Field Name Mandatory Y N Format where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK BIK Correspondent Bank Code Correspondent Bank Address Correspondent Bank Account Intermediary Bank Name Values SW FW CH BL CP 00 or BK where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK Intermediary Bank Code Type BIK Intermediary Bank C
33. e Pic 63 Currency exchange rates Bank of Latvia Rates RIGENSIS BANK 35 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Bank s Rates Cross Rates You may select currencies exchange rates af which you would like ta view on the permanent Currency Exchange Rates console of the internet bank by checking the boxes next ta them Latvijas Lati ME 4 USD AS V dol ri BH 1 EUR Eiropas monet r s savienr um 1 SEK Zviedrijas kronas 1 CHF veices franki mu 1 RUB ikrievijas rubli AR 1 AUD Austr lijas dol ri SE 1 NOK Norv dijas kronas 1 PLH iPalijas zlots aia 1 GBP Anglijas marcinas 100 JPY Japanu j nas 1 LTL iLietuvas liti Jel 1 CAD Kanadas dolari IS 3 ES S E Isi sl EJ Save Changes Print ExporkiMs Excel Export PDF Pic 63 Currency exchange rates Bank of Latvia Rates 1 0000 0 5110 0 7025 O 0F FS 0 5720 0 0167 0 6290 0 0908 0 1610 0 8180 0 6530 0 2040 0 5020 To view cross rates customer user must click the tab Cross Rates System opens list with cross rates see Pic 64 Currency exchange rates Cross Rates Bank s Rates Bank of Latvia Rates BUY FOR USD SELL FOR USD AUD 1 0324 1 0408 CAD 0 9818 0 9898 I CHF 1 1331 1 1428 B EUR 1 3853 1 3966 GBP 1
34. ent test Mandatory fields Payment is saved Pic 23 Message Payment is saved Execute payment If customer user wants to send a payment to the Bank firstly he or she must fill all mandatory fields and secondly press the button Continue System checks the entered data and in case of validation errors displays them on the screen see Pic 24 Error in the input data of payment Internal Transfer From Account gt Document Number gt Execution Date Amount Currency Benefician s Name Beneficiarys Account Ma Reg Ma lD No Date af Birth Address Recipient Country Payment purpose Information far Customer s Bank Back Ea Pavments LY33RGNS3333333333333 10 15 12 2011 er 0 09 22 394 74 EUR v Laivinieks Please enter recipients account LR Resident For trip Mandatory fields Continue Pic 24 Error in the input data of payment Otherwise system opens payment confirmation form see Pic 25 Payment confirmation form in which user must enter generated code of digipass and press the button Confirm to send the payment to the execution RIGENSIS BANK 15 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer From Account L V33RGN83333333333333 Document Number 10 Execution Date 15 12 2011 Amou
35. epare document If all mandatory fields are filled system opens a pop up window see Pic 49 Pop up window save or open term deposit application in which user must select whether he or she wants to open or save the document Opening TermDeposit 20111113 P df You have chosen to open T2 TermDeposit 20111113 Pdf which is a Microsoft Excl Worksheet From https 192 168 1 130 8046 What should Firefox da with this File Open with Adobe Reader 8 1 default bal Save File Do this automatically For Files like this From now Pic 49 Pop up window save or open term deposit application Note Customer user can send the saved term deposit application to the operator under the section Message center 29 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Go ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 7 Section Message center Customer user can view all received and sent messages as well as create a new message in the section Message center By default the subsection Received messages is opened see Pic 50 Section Message center Rb RIGENSIS John Brown v BANK LAT ENG RUS Messages 0 72 Settings ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIVED MESSAGES SEMT MESSAGES NEW MESSAGE DRAFTS Pic 50 Section Message center 7 1 Compose message Customer user
36. ew created payments he or she must look to section Operations on acct 7 see Pic 7 Section Operations on acct thats located below all account types under subsection Summary statement By default system displays last 5 operations created from selected account OPERATIONS OH ACCT L Y33RGNS3333333333 133 wl LvL USD EUR RUB ALL CURRENCIES Last 5 Last 10 Last 20 09 12 2011 syeiks EUR 0 56 Print 09 12 2011 Valitas p rdo ana ELIR 117 00 Print 09 12 2011 par pelitem LWL 0 10 Print 09 12 2011 msi EUR 1 25 Print Edit Delete 09 12 2011 H par maizi EUR 1 25 Print Edit Delete Saved Received Signing T Processed a Executed Rejected by Bank Pic 7 Section Operations on acct lf user has made no transactions from selected account then System displays the message No transactions found for this account see Pic 8 Message No transactions found for this account instead of list of transactions OPERATIONS ON ACCT LYSSRGNS3333333333333 gt LvL USO EUR RUB ALL CURRENCIES transactions found for this account Saved Received Signing T Processed a Executed Rejected by Bank Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Pic 8 Message No transactions found for this account Filter list If user wants to view last 10 or 20 operati
37. here to make similar payment Hame surname Signing time Asais Racejs 09 12 2011 15 33 Pic 37 Non editable payment s detailed information form To create a payment with same data user must click the link Click here to make similar payment Slick here to make similar pavment see Pic 38 Similar payment form Internal Transfer Select Template For This Transaction From Account No Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account No Reg No ID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments LV33RGNS3333333333333 6 09 12 2011 0 56 22 394 74 EUR v Mazais Stjuarts LVO2RGNS2222222222220 LR Resident sveiks Mandatory fields Pic 38 Similar payment form Print payment If user wants to print payment from payment archive he or she must click the link Print see Pic 35 Payment archive System opens payment printout form see Pic 39 Payment print out form which user can print and or export in pdf file System opens appropriate payment form with already filled fields RIGENSIS BANK 22 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Jey Print Export PDF RIGENSIS BANK AS Rb
38. n the next business day following the transaction in accordance with the previously set exchange rate 1 AUD 0 748400 EUR EUR AUD 1EUR 1 336184 AUD SELLE Select Currency EUR v 2 00 Enter Amount Available Balance 22 394 74 Please press here to negotiate exchange rate Cancel Back to Payments Continue Pic 28 Currency exchange payment link Please press here to negotiate exchange rate Payment is successfully sent to the dealer for exchange rate negotiation System opens non editable form in which user can find the dealer s telephone number see Pic 29 Currency exchange payment rate negotiation with dealer BUY SELL CURRENCIES Doct LY33RGNS3333333333333 Document Number Select Account BUY Select Currency AUD j Ye 3 j 3 C puana you may contactthe Bank s dealer by calling up at 371 66118870 Date 16 12 2011 Payments are made on the transaction date EUR gt AUD SELL Select Currency EUR 2 00 Enter Amount Available Balance 22 394 74 Optionally you may contact the Bank s dealer by calling up at 371 66118870 Cancel Pic 29 Currency exchange payment rate negotiation with dealer Back to Payments Negotiate Refresh When user has agreed upon rate with the Bank s dealer he or she must press the button Negotiate Refresh The new rate appears in the payment form and customer user can confirm it by entering digipass code and pressing the
39. nt 0 09 Currency BHeneficiary s Mame Laivinieks Benefician s Account No LvO0ZRGNSZ222222222220 LR Resident Recipient County Latvia Payment purpose fortrip Commission Fee According ta price list Enter security cade Cade 33776476 Back ka Payments Confirm Pic 25 Payment confirmation form system checks entered code and if there are no validations errors displays message that payment is successfully sent to Bank see Pic 26 Message Payment successfully sent to Bank Internal Transfer RA Payment transtered to the Bank Q Would you like to create a payment template for this transaction If yes please enter the name for the template Pic 26 Message Payment successfully sent to Bank To create a template of just created payment customer user must enter the name of template and press the button Q Payment is successfully saved in the list of defined payments Note If user has created and saved a payment template he or she can select them by clicking the link Select template for this transaction in the payment forms Internal transfer and External transfer 5 2 Currency exchange To create currency exchange payment customer user must open subsection Currency exchange of section Payments System opens currency exchange form see Pic 27 Currency exchange payment in which all mandatory fields are marked with asterisk RIGENSIS BANK 16 Rigensis Bank AS Mukusalas street 1
40. o Pic 11 Payment print out form If user wants to print the payment he or she must click the link Print in the upper right corner Print Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb en Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com If user wants to export the payment he or she must click the link Export PDF in the upper right corner System opens pop up window see Pic 12 Pop up window of payment export in which user must select whether he or she wants to save or open it Opening Between wnhAccounts 7011111 3 Pdf You have chosen to open Between OwnAccounts 20111113 Pdf which is a Microsoft Excel Worksheet From https J 192 168 1 130 8046 What should Firefox do with this File Open with Adobe Reader 8 1 default w C Do this automatically for files like this From now on Pic 12 Pop up window of payment export Edit payment If user wants to edit saved payment he or she must click the link Edit see Pic 7 Section Operations on acct System opens form of correspondent payment see Pic 13 Editable form of saved payment in which user can make changes and save them using the button Save or send the payment to execution using the button Continue Transfer Between own Accounts From Account No LV33RGNS3333333333333 Demand deposit Document Number
41. ode Intermediary Bank Address Intermediary Bank Account Payment purpose Y External Payment Code Y if any Three digit code Y external transfer Character N standard U Payment Type urgent or X express Commission Type Y external transfer BEN FULL OUR OUR SHA Information for Customer s Bank Table 1 Format of payment import file x Microsoft Excel Example of payment import file in MS Excel double click to open File must be saved as Unicode Text press the menu item File then select Save As and in the drop down field Save as type select Unicode Text Payment import file which will be imported in the System is created with extension txt Payment file import Customer user must open subsection Payment import of section Payments to import payment see Pic 45 Payment import 27 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS BANK MY ACCOUNTS RIGENSIS BANK John Brown LOG OUT LAT ENG RUS NewMessages 0 4 24 Settings APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE Financial advisor nfo rigensisbank com 371 675 555 51 HELPFUL INFORMATION Tariffs CURRENCY EXCHANGE RATES BUY TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERN
42. ons he or she must click the link with appropriate name last 10 or last 20 see Pic 9 Links last 5 10 20 operations on account OPERATIONS OH ACCT LYSSRGNS 3335533355553 w a Last 5 Last 10 Last 20 09 12 2011 seks EUR Pic 9 Links last 5 10 20 operations on account But if user wants to filter operations created in specific currency he or she must click the appropriate link LVL USD EUR or RUB see Pic 10 Currency links By default system displays last operations in all currencies OPERATIONS OH ACCT LYSSRGNS 3333333333333 ww LvL USD EUR RUB ALL CURRENCIES Last 5 Last 10 Last 20 09 12 2011 EH sveiks EUR 0 56 Print Pic 10 Currency links Print payment If user wants to print payment he or she must click the link Print see Pic 7 Section Operations on acct in the section Operations on acct System opens payment printout form see Pic 11 Payment print out form which user can print and or export in pdf file RIGENSIS BANK Internal Payment Payment No 10 Date 15 12 2011 00 00 Customer John Brown Reg No f ID No Date of Birth 111111 11111 Taxpayer Identification Code Account No LV33RGNS3333333333333 Payment Amount LVL 1 12 Amount in Words one LYL12 Benefictary Account No LVO2RGNS222222222222 Account Type Demand deposit account Payment Purpose for trave Additional Information Information for Bank Signing Date and Time Payment Ref N
43. ory fields 21 Payment Transfer between own accounts 13 RIGENSIS Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Rb BANK Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com To transfer money to another bank of Latvia or to the international bank customer user must open external payment form by clicking the subsection External transfer System opens payment form see Pic 22 Payment External transfer in which all mandatory fields are marked with asterisk RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 P 2 Settings old MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERMAL TRAMSFER EXTERNAL TRANSFER CURRENCY EXCHANGE External Transfer From Account Mo LV33RGNS3333333333333 v Document Number Execution Date 14 12 2011 Amount 1 344 357 58 Financial advisor HEN info rigensisbank com v 371 675 555 51 Beneficiary s Name Beneficiary s Account No HELPFUL IHFORMATIOH Reg NoJID No Date of Birth Address C LR Resident Recipient Country v Beneficiary Bank s code SWIFT v BUY SELL a Beneficiary s Bank Name Select WE 1 USD 0 5037 0 5091 Beneficiary s Bank Address 1 EUR 0 7006 0 7083 Beneficiary s Bank Country v 1 0 0911 0 0921 D I wish to add information on Correspondent Bank and
44. pient County Latvia Payment purpose for trip Commission Fee According ta price list Enter security code Code 11177964 Click here Ea make similar payment Pic 33 Payment in status Signing Payment is successfully signed and user can find a new record in the list of signatures see Pic 34 Record of signed payment Status User surname Signing time Level group 2 171 Signed 418487 Asais Rac js 09 12 2011 15 33 Pic 34 Record of signed payment When the necessary amount of customers has signed the payment its given to the Bank for execution Note The number of signers is indicated in the payment approval rule If the number of customer users who have such rights exceeds the number of approvals necessary to send the payment to Bank then payment must sign only the necessary number of signers not all customer users It is not essential which users sign the payment unless their confirmation is not specially marked during creation of payment approval rule 5 4 Payments archive To view all created payments customer user must open the subsection Payments archive of section Payments System opens payment archive form see Pic 35 Payment archive in which customer user can indicate necessary search criteria operation type account type currency period of time or select to view last 5 10 20 or 50 operations 20 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371
45. rates customize current view System opens list of Bank s rates see Pic 62 Currency exchange rates Bank s Rates Financial advisor info rigensisbank com 371 675 555 51 HELPFUL IHFORMATIOH CURREHCY EXCHAHGE RATES BUY BE 1 USD 0 5037 1EUR 0 7006 1 0 0911 1 GBP 0 8017 100 JPY 0 6629 Rigensis Bank 45 SELL 0 0921 0 8198 0 6705 Bank of Latvia Show All Rates Customize Current View Bank of Latvia Rates Cross Rates You may select currencies exchange rates of which you would like to view on the permanent Currency Exchange Rates console of the internet bank by checking the boxes next to them 0 L LVL Latvijas Lati BE 1 USD ASY dol ri EUR Eiropas monet r s fm 1 SEK Zviedrijas kronas EJ 1 CHF veices franki mu 1 RUB Krievijas rubli 1 AUD Austr lijas dol ri 1 NOK Norv ijas kronas 1 PLN Polijas zlots sts 1 GBP Anglijas m rci as 100 JPY Japanu j nas E 1 LTL Lietuvas liti 151 1 CAD Kan das dol ri Save Changes Jak it Pic 62 Currency exchange rates Bank s Rates Buy 0 7005 0 0769 0 5729 0 0165 0 5219 0 0911 0 1505 0 8017 0 2007 0 4880 Sell 0 5091 0 7083 0 0777 BR 2 To view rates of Bank of Latvia customer user must click the tab Bank of Latvia Rates System opens list of rates of Bank of Latvia se
46. rigensisbank com Return to the previous screen 14 Print Export PDF RIGENSIS BANK AS Reg No 40103429440 RIGENSIS Legal Address Duntes street 6 Riga LV 1013 BANK SWIFT code BIC RGNSLV22 Account Statement John Brown Account LV33 RGNS 3333 3333 3333 3 Reg No ID No 111111 11111 Address Period 01 10 2011 03 10 2011 Preparation Date 15 12 2011 15 04 Currency EUR Date Doc No Beneficiary Payer Transaction Description Reference No Debit Credit Transaction Value Date Opening Balance 01 10 2011 33 908 18 including Unused Credit Li mit 0 00 Hold Amount 0 00 01 10 2011 01 10 201110010000000 Anna Kalnipa Reg No 111111 11111 RIGENSIS BANK KS IE2 0 56 Book transfer 2011 AS Acc No LVOO RGNS 5556 5556 5556 0 03 10 2011 03 10 201110030000000 Anna Kalnipa Reg No 111111 11111 Rigensis Bank AS KS Wi4 67 00 Book transfer 2011 Acc No LVOD RGNS 5555 5555 5566 0 Ka latviskil 03 10 2011 03 10 201110030000000 KS M1 5 00 Banking charges 2011 Closing Balance 03 10 2011 33 836 74 including Unused Credit Li mit 0 00 Hold Amount 0 00 Debit Turnover EUR 72 00 Credit Turnover EUR 0 56 Currency LVL Date Doc No Beneficiary Payer Transaction Description Reference No Debit Credit Transaction Value Date Opening Balance 01 10 2011 1 337 856 32 including Unused Credit Limit 0 00 Hold Amount 0 00 n4nmni2n44 mann 044400420nnnnn Pantrart
47. s 2 CURRENT ACCOUNTS Account Currency Balance Overdraft Reserved Available balance LY33RGNS3333333333333 LYL 1 344 357 58 0 00 0 00 1 344 357 58 Noreginu konts USD 117 64 0 00 0 00 117 64 EUR 22 394 74 0 00 0 00 22 394 74 LTL 9 750 00 0 00 0 00 9 750 00 RUB 65 798 60 0 00 0 00 85 798 50 GBP 5 563 16 0 00 0 00 5 563 16 LVOORGNS5555555555550 LYL 9 00 0 00 0 00 9 00 Nor kinu konts Total balance INL 1 368 138 30 0 00 0 00 1 368 138 30 2 TERM DEPOSITS Account Deposit Type Currency Amount Annual Rate Start Date Due Date Lv22RGNS2222222222220 Overnight EUR 0 00 1 00 07 09 2011 09 09 2011 Depozta ligums Lv11RGNS1111111111111 Overnight EUR 0 00 1 00 22 10 2011 23 10 2011 Depozita ligums Total balance 0 00 ASSETS MANAGEMENT Account Trust Type Currency Amount Annual Rate Start Date Due Date LV44RGNS4444444444444 Trust Funds EUR 3 000 00 4 00 22 09 2011 22 09 2012 Depozta ligums L V55RGNS5555555555555 Trust Funds EUR 10 000 00 4 00 16 10 2011 17 10 2011 Depozta ligums Total balance LL 9 136 45 LOANS Account Currency Amount Credits Sum Annual Rate Available Balance Final Repayment Date USD 1 000 00 0 00 1 00 1 000 00 13 10 2012 Kredtigums LV TTRGNST 7TTTTT TTTTT EUR 0 00 120 000 00 4 30 120 000 00 01 11 2021 Krecdiligums Total balance 511 00 Pic 4 Account Statement It is possible to view the total balance of each account in LVL EUR USD and R
48. selling EUR 12 00 v33RGN533333333333323 Print 09 12 2011 EJ Internal LL 10 LV33RGN533333333333 3 Print 13 12 2011 H Internal EUR 1 25 LV33RGM53333333333333 Print Delete v 09 12 2011 Id Internal EUR 1 25 LV33RGMS3333333333333 Print Delete Page 1 af 3 1 tens perpage 5 10 25 50 IH Saved Received Signing T Processed a Executed Fejected by Bank Cuanfirm selected payments Pic 42 Send payment to execution from payment archive Afterwards user must press the button Confirm selected payments and system checks the correctness of selected payment data If there are no validation errors payment is successfully sent to execution otherwise error message is displayed and the record of incorrect payment marked with red see Pic 43 Payment archive error message RIGENSIS BANK 24 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com u Date Status of Operation Currency Amount Account 09 12 2011 Internal ELIF 0 56 LV33ERGNS333333233332333 Print 09 12 2011 Currency selling EUR 12 00 Lv33RGNS53333333333333 Print 09 12 2011 Internal LVL 0 0 LV33sRGMS3S333333333333 Print 09 12 2011 lH Internal EUR 1 25 LV33RGNS3333333333333 Print Delete 09 12 2011 Internal EUR 1 25 LV33RGN53333333333333 Print Delete Page 1 af 3 1 2 Next Page tems perpage 5 10 25 50 Saved Kd Received Signing 2
49. ted payment is successfully saved Whereas if user wants to send the payment to execution he or she must press the button Continue instead of Save System opens confirmation form in which user must input the generated code of digipass and press the button Confirm to send the payment to the Bank To return to the previous form user must press the button Back in the payment confirmation form whereas to cancel the payment he or she must press the button Cancel Negotiate currency rate with dealer If the amount from which user can negotiate currency rate with dealer is specified in the customer users data or if the amount of currency exchange payment is in range from 10 000 LVL to 100 000 LVL including customer user can agree upon currency exchange rate with dealer by clicking the link Please press here to negotiate exchange rate see Pic 28 Currency exchange payment link Please press here to negotiate exchange rate RIGENSIS BANK 17 Rigensis Bank AS Mukusalas street 101 Riga Latvia LV 1004 Phone 371 675 555 51 661 188 00 Fax 4371 673 333 03 e mail info rigensisbank com www rigensisbank com BUY SELL CURRENCIES RIGENSIS BANK Enter Information Confirm Document Number Doci Select Account L Y33RGNS3333333333333 v Information for Customer s Bank BUY Select Currency AUD v Enter Amount 2 67 Date 16 12 2011 Payments are made on the transaction date Payments are made o
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