Live Monitoring Console Getting Started Guide
Contents
1. 47 Locking a Video Display Cell 47 Printing Copying or Exporting Images 48 Resetting Audio and Visual Notification of Alarms 48 Setting the Alarm Notification Method 48 Viewing the Information Panel 49 Chapter 9 Reference einen 51 Changing the Time Zone DipBy anne ee a 52 Specifying a Proxy Server nur anna AAT 52 Reviewing the Playback Toolbar Controls 53 Reviewing the Alarm Response Toolbar 54 Reviewing the Status 100lbar nun ee an en on ss 55 ii Administrator Console User Manual Chapter 1 Welcome to the Live Monitoring Console The Live Monitoring Console is an integral part of the VideoSphere Visual Intelligence suite of products that lets security staff monitor live video and respond to alarm events in a local or centralized manner What Does this Guide Provide The Live Monitoring Console Getting Started Guide describes how to set up the Live Monitoring Console view live video and respond to alarm events The Live Monitoring Console is suitable for both managed and non managed environments and provides advanced video monitoring and alarm handling features A license key is required to access the advanced featur2. ideoSphere Intelligent Video Management Live Monitoring Console 5 5 2 Getting Started Guide MARCH networks Q TRANSFORMING THE WAY YOU VIEW YOUR BUSINESS About March Networks March Networks TSX MN is a global provider of intelligent IP video solutions For close to a decade the company has helped some of the world s largest commercial and government organizations transition from traditional CCTV to networked video surveillance used for advanced security loss prevention and risk mitigation VideoSphere the company s enterprise class video management portfolio includes open platform VMS software complemented by high definition IP cameras encoders video analytics and recording platforms as well as outstanding professional and managed services March Networks systems are delivered through an extensive distribution and partner network and currently support over one million channels of video in more than 50 countries www marchnetworks com Our Commitment to a Green Tomorrow March Networks takes pride in its commitment to social responsibility and environmental sustainability Our employees suppliers and valued partners are passionate about designing environmentally friendly solutions for our customers and minimizing the company s carbon footprint We embrace environmental sustainability as part of our overall strategy and business values with multiple initiatives to ensure that we do our part to
3. available in a video display cell Use the Preferences menu to enable gt Fish End the alarm handling session the feature for the entire Live Monitoring Console Alarm Inbox with response management Instant visible alarm notification based on motion sensors or analytics 2 way intercom communications with sites Online Help for ease of use To display overlay text in a video display cell click the video display cell for which you want to display text and from the Play menu select Display Overlay Text 2010 A March Networks Company All rights reserved 23903 Rev 1 0 Information in this document is subject to change without notice MARCH NETWORKS VideoSphere Shadow Archive and the MARCH NETWORKS and VideoSphere logos are trademarks of March Networks Corporation All other trademarks are the property of their respective owners For technical support and assistance please call 1 800 472 0116 Or e mail techsupport marchnetworks com G MARCH Viewing Live and Delayed Video Viewing the Alarm Inbox Investigating an Alarm You can view active alarms using the Alarm Inbox You can display a timeline across the top of the display area The timeline is active for the selected video cell Click inside the timeline to view the last 30 seconds of activity for live video When live video is paused or you are viewing a replay of live video the timeline expands to the last five minute
4. 1 Insert the software CD into your computer s CD ROM drive The Software Installation page automatically appears If this page does not appear automatically use Windows Explorer to locate the setup exe file on the CD and then run Setup 2 On the Software Installation page click the application you want to install As you move your pointer over each link a brief description of the application appears 3 Follow the installation wizard prompts to install the application During the installation you are asked if you will be using an ESM Enterprise Service Manager If your organization has an ESM that centrally monitors and maintains your March Networks recorders click Yes and then type the IP address of the ESM in the Address box NOTE If you indicate that you are using an ESM you are prompted to enter a user name and password when you start the Live Monitoring Console Uninstalling the Live Monitoring Console If you no longer require the application you can remove it using Add Remove Programs in the Windows Control Panel For more information about removing programs see the documentation accompanying Microsoft Windows Starting the Live Monitoring Console After the installation completes a shortcut appears on your computer s desktop and is also inserted into the Start menu Use this shortcut to start the application NOTE If you indicated during installation of the Live Monitoring Console that you are using an ESM you ar
5. 10 Exploring the Live Monitoring Console esesesssssssseseseseseseseoesssseosoeo 13 Reviewing the Live Monitoring Console 14 Displayine the POIDS a de da da D de dd 0 15 Displaying he Contour 16 Showing and Hiding the Alarm Inbox 17 Adjusting the Live Monitoring Console Display 19 ASUS GUI rieti 20 Using the Display Toolbar Controls 23 Displaying TIERE OVI yasni 24 Conte ne Vex Overlay erariale pes 24 Viewing Live Video and Observing Performance 31 Wiewine ive I RR Re Re ER A 32 Viewing the Resources Used by Video Display Cells 33 Selecting the Video Frame lezioni ai 33 Controlling Peripherals nenn anna 35 Viewing the State of Alarm Inputs san ru ee le 36 ERRE RR ee ee 36 Using the Audio Controls to Talk to Others at the Recorder Site 37 CONCOURS PI Cameras 5 504 ren are ara en see too 37 Chapter 8 Monitoring and Responding to Alarms sssssscssssse 41 Activating Alarm MONO a rear 42 Responding to Alarms 42 Manas na the Alarm Inbox na ra an r ar re 45 Reviewing Pre Alarm Video 46 Synchronizing Video Playback for Multiple Cameras
6. 25 26 To set the default font size and color for text overlay This procedure sets the default text overlay font sizes and color for all cameras in the Live Monitoring Console NOTE You can also change the settings for individual cameras see To configure overlay text for a specific camera or display cell on page 27 1 Ensure that the Enable Text Overlay check box is selected in the Preferences dialog box General tab see To enable the text overlay feature on page 25 Text Overlay W Enable Text Overlay Font Size Larger Sec Font Size Smallest Text Color Yellow You can select the default font size for the primary font Font Size and the secondary font Sec Font Size The two font size settings are used to suit different grid layouts for more information see Configuring Text Overlay on page 24 2 Fromthe primary Font Size list select the default size for the text overlay Primary Font Size is for e A grid layout of one video display cell or multiple cells of the same size 1x1 2x2 3x3 4x4 or 6x6 e The large display cell in a grid layout of one large display cell and multiple smaller cells 1 5 1 7 or 1 12 3 From the Secondary Font Size list select the default size for the text overlay Secondary Font Size is for e The multiple smaller display cells in a grid layout of one large display cell and multiple smaller cells 1 5 1 7 or 1 12 4 From the Text Color l
7. Alarm Inbox er Float Information Pane NOTE To dock the Alarm Inbox click the dock button To remove finished alarms from the Alarm Inbox On the Alarm Monitoring menu click Clear all Finished Alarms To show my alarms and unassigned alarms only In the Alarm Inbox click My Alarms Monitoring and Responding to Alarms 45 46 Reviewing Pre Alarm Video You can view events leading up to an alarm by reviewing the archived pre alarm video in the Live Monitoring Console The amount of video available is set by your system administrator using the Administrator Console NOTE If you do not have enough network bandwidth video could be delayed or you may not see live video To view pre alarm video 1 Select the video display cell that contains the alarm video 2 Click on the timeline in a pink shaded area Pink indicates that video is available for that time period The Live Monitoring Console starts storing up to the last five minutes of live video 1 11 00 PM 12 00 PM THzmrM Switch video Mode gt X ois _ pi 27 Ed i 3 Use the Playback toolbar controls to replay the video control the playback speed or pause the video Start of Video Playback Speed Sith Hiden Mode T Back 5 seconds Pause 4 Click the Advance to End button Daly on the Playback toolbar to move the playback to the end of the video NOTE The replay time displays at the top of the window and the number of seconds behind
8. Console Getting Started Guide To adjust the camera brightness 1 Take control of a PTZ camera as described in To take control of a PTZ camera on page 38 2 Click in the PTZ cameras video display cell 3 Press the ALT key and rotate the mouse s wheel button To move a PTZ camera to a preset camera view 1 Ensure the Controls button is selected and the PTZ Presets panel is displayed For more information about displaying the panel see Displaying the Control Panels on page 16 2 Selecta PTZ camera video display cell or drag a PTZ camera to the grid 3 In the PTZ Presets panel click Control PTZ When you have control of a PTZ camera an arrow appears when you move your mouse over the video display cell 4 Inthe PTZ Presets panel click Move to Preset to move the camera to a preset field of view To control a PTZ camera with a joystick 1 Ensure the Controls button is selected and do any of the following e In the Controls Panel click Control PTZ e On the Controls menu click Control PTZ e Select a PTZ camera video display cell or drag a PTZ camera to the grid right click the video display cell and select Control PTZ The COM Port Selection dialog box appears if you have not set a default COM port For more information see To set a default COM port on page 39 2 Inthe COM Port Selection dialog box click the local COM port connected to the joystick and click OK 3 Move the joystick to control the PTZ
9. RAM NOTE If you plan to view live video with floating grids we recommend 4 GB of system RAM For more information on floating grids see Adjusting the Grid on page 20 Quad speed or faster CD ROM drive optional CD RW capability for transferring evidence to compact discs 10 100 Mbps Ethernet card Sound card with speakers or headphones only required when working with a recorder that has connected audio inputs such as microphones 40 MB of space free on hard drive for software Additional space required for storing of recorder and evidence information Screen color depth 32 bit Video card o Video RAM 256 MB o Screen Resolution 1280 x 1024 or greater Wheel mouse for use with PTZ cameras only NOTE Workstations that do not meet the recommendations specified above may be used for lower performance requirements or in environments with small numbers of recorders NOTE For the online Help to function properly you must enable JavaScript in your Web browser For information about enabling JavaScript see the documentation accompanying your Web browser Live Monitoring Console Getting Started Guide Installing the Live Monitoring Console An installation wizard assists you with installing the Live Monitoring Console If you no longer require the application you can uninstall it Use the software CD provided to install the Live Monitoring Console To install the Live Monitoring Console
10. To change the grid layout on page 20 When your grid layout is set to view one large video display cell and multiple smaller video display cells 1 5 1 7 or 1 12 the Live Monitoring Console uses the primary font size for the large display cell and the secondary font size for the multiple smaller display cells You can set the primary font size to a large font for the large display cell and the secondary font size to a small font for the smaller cells so that the text overlay is easier to read One large display cell and multiple smaller display cells Figure shows 1 5 Live Monitoring Console Getting Started Guide If your grid layout is set to use one display cell or multiple cells of the same size 1x1 2x2 3x3 4x4 or 6x6 the secondary font size is not applicable and only the primary font size is used Multiple display cells of the same size Figure shows 2x2 To enable the text overlay feature 1 From the File menu click Preferences 2 Inthe Preferences dialog box click the General tab Preferences Time Zone ESM Connection HTTP Proxy Settings Device List Settings PT Settings General Warning Alarm Notifications Alarm Management M Include linked audio with live video Text Overlay MW Enable Text Overlay Font Size Larger Sec Font Size Smallest oo Text Color Yellow Cancel 3 Select the Enable Text Overlay check box Adjusting the Live Monitoring Console Display
11. current state of a specific alarm input Alarm Inspector Alarm Inputs Current State o Aisle 1 Area Obstruction Analytic Rule Not Met K Teller Line WMC Motion Detected Teller 2 YMD Motion Detected F Teller 1 YMD Motion Detected F Store Entrance YME Motion Detected F Sporting Soc YMD Motion Detected WF PAS Terminal 3 WMD Matinn Dieteren u Activating Switches 36 The switch controls allow you to turn on a switch such as a light or siren at a site To turn a switch on or off 1 Ensure the Controls button is selected and the Switch Controls panel is displayed For more information about displaying the panel see Displaying the Control Panels on page 16 2 Inthe Switch Controls panel select the switch that you want to activate or deactivate and do one of the following e Click Force On to activate the switch e Click Force Off to deactivate the switch NOTE Your control over the switch may time out after the amount of time specified by your administrator Switch Controls Foreon Force Off Current State Source IP Switch 2 1 On by admin IP Camera 2 gl IP Switch 3 1 IP Camera 3 Live Monitoring Console Getting Started Guide Using the Audio Controls to Talk to Others at the Recorder Site The audio control panel allows you to monitor audio at a site or talk to people who are physically present at the recorder site Your computer must be equipped with a microphone or an int
12. live is indicated in the title bar of the video display cell You can display the Alarm Preview toolbar to view thumbnails of the pre alarm video For details about showing toolbars see To display a toolbar Live Monitoring Console Getting Started Guide NOTE To switch between live and recorded video click Switch Video Mode and click Live or Recorded Synchronizing Video Playback for Multiple Cameras When multiple cameras are associated with an alarm input you can synchronize the playback of archived video This is useful if you have adjusted video from one camera and want to play video from the same starting point for all cameras simultaneously To synchronize the video playback for multiple cameras e Select a video display cell and do one of the following e On the Play menu click Synchronized Playback e Click the Synchronized Playback button All archived video appearing in the video display cells automatically moves to the play position of the selected video display cell and Sync appears in the title bars to indicate which video display cells changed Locking a Video Display Cell You can lock a video display cell to prevent it from being automatically replaced by video when you respond to an alarm This allows you to continuously monitor live video on a specific camera while reviewing alarm video at the same time To lock a video display cell Select the video display cell you want to lock and do one of the follo
13. s wheel button Adjust the iris Hold down the ALT key and rotate your mouse s wheel button Saving Images as Evidence You can copy save or print a paused video image by right clicking the image and doing one of the following 2 Click the Copy button to save a copy of a paused image that is currently displayed in the selected cell m Click the Export Image button to save the paused image to an evidence folder m Click the Print button to print the paused video to a printer L connected to your computer Synchronizing Alarm Evidence You can synchronize multiple video and audio sources associated with an alarm event to get a fuller view of the events surrounding the alarm Select the alarm video cell and then click the Synchronized Playback button All associated cells synchronize and a color border is applied to the cells For advanced alarm monitoring and handling use Live Monitoring Console Professional edition
14. view live video with the Live Monitoring Console as well as review and manage the amount of resources used for streaming video The following topics are covered e Viewing Live Video on page 32 e Viewing the Resources Used by Video Display Cells on page 33 e Selecting the Video Frame Rate on page 33 Viewing Live Video You can use the Live Monitoring Console to actively monitor live video at multiple sites for suspicious activity The Live Monitoring Console supports up to 36 camera views per monitor If you are monitoring a site equipped with PTZ Pan Tilt Zoom cameras you can move them to obtain a better view see Controlling PTZ Cameras on page 37 While you are viewing live video your computer stores a maximum of the last 30 seconds of video which you can view by clicking in the timeline When live video is paused or you are viewing a replay the Live Monitoring Console stores up to the last five minutes of live video NOTE If you do not have enough network bandwidth video could be delayed or you may not see live video You can control the amount of network bandwidth used for video by changing the video frame rate For more information about changing the frame rate see To select the video frame rate To view live video 1 Click a site in the Site Selector 2 Inthe Camera Selector double click the camera you want to view The live camera images display in the video grid Indicates that vide
15. ESM 1 On the File menu click Preferences 2 In the Preferences dialog box click the ESM Connection tab 3 Select the Connect to an ESM check box 4 Click Connect to only one ESM and type the preferred ESM address in the box 5 Click OK Your changes take effect the next time you start the Live Monitoring Console NOTE You can configure the Live Monitoring Console to use your Windows user name to log on to the ESM removing the need to specify your user name To configure this option select the Do not prompt for login when connecting to ESM check box For this option to work properly you must have an ESM user account with the same user name as your Windows user account For information about using this feature consult your system administrator To create a list of ESMs for connection 1 On the File menu click Preferences 2 Inthe Preferences dialog box click the ESM Connection tab Preferences PTZ Settings General Warming Alarm Notifications Alarm Management Time one ESM Connection HTTP Prosy Settings Device List Settings w Connect to an ESM Connect to only one ESM Ce Allow a choice of ES Ms at connect time Edit ESM List Do not prompt for login when connecting to ESM 10 Live Monitoring Console Getting Started Guide Select the Connect to an ESM check box Click Allow a choice of ESMs at connect time Click Edit ESM List In the ESM List Manager dialog box click Add ESM to L
16. F6 Fd Jump to Start aM Pause Fr Speed Switch Wideo Mode Display Overlay Text Font Size X La Text Color If there is no text associated with the currently selected camera the Display Overlay Text menu item is not available NOTE If the camera s video is shown in more than one display cell text overlay is enabled in all the display cells for that camera Adjusting the Live Monitoring Console Display 27 3 To change the font size of the text overlay for the currently selected video display cell from the Play menu click Font Size Display Overlay Text Font Size Li Primary Font Size Li Largest Text Color Li Secondary Font Size P Larger Hormal Activity Spotlight Ctrl Shift A Smaller High Frame Rate Stream Smallest Low Frame Rate Stream You can select the font size for the Primary Font Size and the Secondary Font Size The two font size settings are used to suit different grid layouts Primary Font Size is for e A grid layout of one video display cell or multiple cells of the same size 1x1 2x2 3x3 4x4 or 6x6 e The large display cell in a grid layout of one large display cell and multiple smaller cells 1 5 1 7 or 1 12 Secondary Font Size is for e The multiple smaller display cells in a grid layout of one large display cell and multiple smaller cells 1 5 1 7 or 1 12 For more information see Configuring Text Overlay on page 24 NOTE If the camera s video is
17. Grid Controls Play Help Eastern Branches 5 New York SP Albion 42 Aisles 42 ATMs 454 Customer Observation 5 Entrances 42 POS Terminals 52 Speciality Department 45 Specialty Department 14 Tellers 19 34 00 AM 13 35 00 AM 3 36 00 AM 19 37 00 AM 3 19 Wai itch eo oa SE SS eT Controls Site Eastern Branches New York Albion Camera Teller Line Live at Tuesday February 03 2009 9 38 26 AM Float Alarm Inspector Available Cameras at Site ls Sportin Store Entrance Entrances Recorder0S gGoo Speciality RecorderOS POS Terminal 3 POS Ter Recorder0S POS Terminal 2 POS Ter Recorder05 POS Terminal 1 POS Ter Recorder05 ls Parking Lot Customer RecorderDS BElectronics Se Specialty RecorderOS Customer Ob Customer RecorderOS l Camera 17 RecorderO5 lb ATM Lobby ATMS RecorderO05 ls ATM Booth Ri ATMs RecorderOS lb ATM Booth Left ATMs RecorderOS lbAisle 2 Aisles RecorderO5 je Aisle 1 Aisles RecorderO5 22 35 19 34 00 AM 3 35 00 AM 9 36 00 AM 3 37 00 AM BEE MT mi EE ii 09 KIW k Switch Video Mode amera Inputs Y Group Source p p Brightness Contrast MI fs Hue lt gt Saturation l lb Teller Line Tellers Recorder05 ls Teller 2 Tellers RecorderO5 d SE NE A ATM Booth Right 2 seconds S X SE Booth Left 2 seconds SX jo Teller 1 Tellers RecorderO05 Le
18. Hide Title Bars and Synchronized Playback e Status Displays the application s status information at the bottom of the Alarm Inbox e Timeline Displays a timeline above the grid which can be used to navigate through live or recorded video e Video Picture Control Displays sliders to change the brightness contrast hue and saturation of the video image NOTE The Alarm Inbox must be visible in order to display the Alarm Response and Alarm Preview toolbars The Controls button must be selected to display the Control Mode toolbar Exploring the Live Monitoring Console 15 16 Displaying the Control Panels The Controls and Sites buttons allow you to display and use different groups of features in the Live Monitoring Console Selecting the Sites button displays the Site Selector and the Camera Selector Selecting the Controls button shows the Available Cameras at Site panel You can also display the Control sub panels which allow you to view and use the Alarm Inspector switch controls audio controls and PTZ presets for cameras Customizing your display by hiding or showing the Control sub panels is useful when you are using specific features only or need easy access to controls such as the Talk button To display a sub panel 1 Ensure the Controls button is selected 2 Onthe View menu point to Control Panels and click any of the following e Alarm Inspector Displays details about alarm inputs at a site including th
19. TE If you select an intermittently connected recorder in the Site Selector the connection is automatically terminated after a time specified by your administrator To connect to an ESM from a list 1 Onthe File menu click Connect to ESM 2 Inthe Connect to ESM dialog box click your preferred ESM in the list and click Connect 3 Type your user name in the Username box and click OK 4 In the ESM Password dialog box type your password and click OK To disconnect from the ESM e On the File menu click Disconnect from ESM 8 Live Monitoring Console Getting Started Guide Changing the Device List Settings You can use the Preferences dialog box to choose the storage location for your device list To change the device list location 1 On the File menu click Preferences 2 Inthe Preferences dialog box click the Device List Settings tab 3 Click the Browse button and navigate to the location where you want to store the device list 4 Click OK NOTE If your device list becomes out of sync or damaged you can obtain the list by clicking the Refresh Devices button in the Preferences dialog box under the Device List Settings tab Accessing Recorders 9 Modifying the ESM Connection Settings If you want to change the default ESM connection you can modify the settings in the Preferences dialog box The settings are saved and used the next time you log on to the Live Monitoring Console To automatically connect to one
20. Watertown id e ME 5 P Ivani a Are Parking Lot Live X a Camera 20 Live 0 Vermont ai Northern Branches Southern Branches Ue Ee Ee Ee 000084 4 US Camera Selector Information Panel Organization Path 1 Switch Alarm dosed 3204 Paulv ISIS Trigger State Trigger Time 22 02 07 2 46 10 PM 0 37 46 Site Information Address 1234 Some Stree City New York State Province ZIP Postal Code Dhana ann rrr anna _ H Ef 15fps 207 kbps Obps Use the Controls panel to access the peripherals connected to the device M sites i Controls To access the Controls panel click Controls The peripherals that are available for the selected grid appear Show the current type and status of 2 Alarm Inspector p an alarm Y Switch Controls Turn on a switch such as a light Talk to others using an intercom system Audio Controls Move a PTZ camera to get a better view FT Presets Available Cameras at Site View video from another camera at the selected site When you have control of a PTZ camera an arrow 0 7 appears when you move the mouse over the cell Move the camera Drag in the cell Zoom in or out Rotate the mouse wheel Adjust focus Hold down the CTRL key and rotate your mouse
21. camera NOTE Ifthe network cable becomes disconnected while you are controlling a PTZ camera with a joystick you must wait for the time out period to end before you can regain control of the camera To set a default COM port 1 On the File menu click Preferences 2 In the Preferences dialog box click the PTZ Settings tab 3 Select the Always use the following COM port with a PTZ joystick check box and click an available COM port from the COM Port list 4 Click OK Controlling Peripherals 39 40 Live Monitoring Console Getting Started Guide Chapter 8 Monitoring and Responding to Alarms This chapter describes the procedures for activating alarm monitoring and responding to alarms in the Live Monitoring Console It also describes how to manage the Alarm Inbox view alarm video and manage images The following topics are covered e Activating Alarm Monitoring on page 42 e Responding to Alarms on page 42 e Managing the Alarm Inbox on page 45 e Reviewing Pre Alarm Video on page 46 e Synchronizing Video Playback for Multiple Cameras on page 47 e Locking a Video Display Cell on page 47 e Printing Copying or Exporting Images on page 48 e Resetting Audio and Visual Notification of Alarms on page 48 e Setting the Alarm Notification Method on page 48 e Viewing the Information Panel on page 49 Activating Alarm Monitoring Alarm monitoring must be activated b
22. ck toolbar The following table describes the controls on the Playback toolbar Control 5 a gt aa K 1 x Switch Video Mode Description Grid Layout Rearranges the grid to display various video cell combinations Show Hide Title bar Toggles the title bars above video cells Synchronized Playback Synchronizes all recorded video associated to an alarm during playback Rewind Frame Next Frame Pauses the current playback and moves video backward or forward one frame at a time Back 5 Seconds Moves the video playback back five seconds Start of Video Automatically moves the playback position to the beginning of the video Jump to Live Advance to End Automatically moves the playback position to the end of the video or to live video Note When the selected video display cell contains archived alarm video the button moves the playback to the end ofthe video When the selected video display cell contains live video or an instant replay the button moves the playback to the live video stream Reverse Play Play Plays the video backward or forward at the selected speed Pause Pauses the playback Play Speed Sets the video playback speed Audio plays only when the video is played at normal 1X speed Switch Video Mode Toggles between live and recorded video Reference 53 Reviewing the Alarm Response Toolbar The Alarm Response toolbar displays a
23. create a cleaner healthier environment for future generations The steps we have taken affect all aspects of our organization and involve our senior management team employees suppliers partners and customers You can receive further details at Company General http www marchnetworks com resources default aspx id 8 1 Product Specific http www marchnetworks com Files RoHS WEEE_Compliance_Statement_EN pdf Customer Support and Assistance North America Telephone 613 591 1441 Toll Free US amp Canada 1 800 472 0116 Fax 1 613 591 1858 E mail techsupport marchnetworks com EMEA Telephone 39 0362 17935 extension 3 CET Fax 39 0362 17935 90 E mail milantechsupport marchnetworks com APAC For former March Networks Products For former Cieffe Products and VMS Telephone 1 613 591 1441 Telephone 39 0362 17935 extension 3 CET Fax 1 613 591 1858 Fax 39 0362 17935 90 E mail techsupport marchnetworks com E mail milantechsupport marchnetworks com Providing Documentation Feedback At March Networks our goal is to produce documentation that is technically accurate and informative If you have comments or suggestions about our online Help and documentation you can e mail us at techwriters marchnetworks com 2010 A March Networks Company All rights reserved Information in this document is subject to change without notice Trademarks MARCH NETWORKS VideoSphere Shad
24. ction 37 C changing device list location 9 device list settings 9 ESM connection settings 10 number of cells 20 time zone display 52 clearing live video display cells 21 closing floated grid 22 undocked grid 22 COM port controlling PTZ camera through 39 completing Alarm Notes form 43 connecting ESM 8 ESM automatically 10 ESM from a list 8 recorders 8 recorders in a managed en vironment 8 recorders in a non man aged environment 8 Control Mode function 15 Control panels displaying 16 controlling peripherals 35 PTZ camera with a joystick 39 PTZ cameras 37 video playback 53 Controls button function 16 creating list of ESMs 10 D data rate viewing 33 deactivating alarm monitoring 42 default COM port setting 39 device list changing location 9 changing settings 9 importing 8 disconnecting ESM 8 Display toolbar controls 23 function 15 Index displaying Alarm Inbox 17 Alarm Inspector 16 Audio Controls 16 Control panels 16 PTZ presets 16 Sites panel 16 sub panels 16 Switch Controls 16 toolbars 15 E ESM automatically connecting 10 connecting 8 disconnecting 8 ESM connection settings changing 10 floating grid 22 Information Panel 49 focusing PTZ cameras 38 G grid undocking 22 H handling alarms 42 hiding Alarm Inbox 17 Information Panel 49 High Frame Rate Stream button function 34 Index 59 I importing dev
25. dth to display video you can stream video at a lower frame rate For more information on controlling the video frame rate see To select the video frame rate on page 34 To view the resources used by the video display cells To determine the total amount of bandwidth being used by all video display cells click the click the Toggle Data Rate button FH The total data rates for video and audio appear in the Status toolbar To determine the amount of bandwidth being used by a single video display cell select the video display cell in the grid and click the Toggle Data Rate button 2 The data rate for the video and audio of the video display cell appears in the Status toolbar Selecting the Video Frame Rate If you need to conserve bandwidth usage as directed by your system administrator or if you are experiencing delays in live video you can stream video at a lower frame rate Delays in live video are indicated on the timeline and in the video display cell title bars for example 45 seconds indicates that the video display is 45 seconds behind live Controlling the rate at which video is streamed allows you to continue monitoring at a low frame rate while video is recorded at a higher frame rate Viewing Live Video and Observing Performance 33 To select the video frame rate Click the video display cell for which you want to decrease or increase the frame rate and do one of the following e Click the Low Frame Rate St
26. e NOTE Ifthe Live Monitoring Console is closed or loses its connection to the ESM all unfinished alarms assigned to you are returned to anew and unowned state Any finished alarms are cleared from the Alarm Inbox You cannot respond to an alarm that is assigned to another user 2 Onthe Alarm Response toolbar click Respond The video for cameras associated with the alarm appears in the grid If you do not see the Respond button the Alarm Response toolbar may be hidden To show the Alarm Response toolbar see To display a toolbar on page 15 ral Alarm Inbox 1 new alarm D Reset New Alarm Notifications Organization Path Trigger State Trigger Time DRE New Campeche Camp ATM Booth Left Motion 12 21 33 PM 4 9 2009 Respond Activate JO 1 new alarm F 14 fps 77 kbps RATE bps 3 Clicka video display cell and use the video playback tools or the timeline to move through the video For more information about the video playback tools see Reviewing the Playback Toolbar Controls on page 53 4 When you have finished viewing the video click Details and complete the Alarm Notes form Ifyou do not want to add information to the alarm notes go to step 6 5 Inthe Alarm Notes form type any additional information and do one of the following e Click Save to retain your information while you continue your investigation e Click Save and Finish Alarm and click Yes to save your notes and finish the alar
27. e type of alarm input the associated camera the current state and the source e Switch Controls Allow you to turn switches such as a lights on and off at the recorder site e Audio Controls Allow you to talk to others at the recorder site using an intercom system or microphone or monitor audio at the site e PTZ Presets Allow you to move a PTZ camera at the recorder site to preset views Float Grid Controls Play Alarm Monitoring Help jite Vanc couver au Time Panel _ gt Controls Control Panels Li D Alarm Inspector m Toolbars kw Switch Controls Eilsideo Display Cell Title Bars Audio Controls ww PTZ Presets For more information about using the Control sub panels see Viewing the State of Alarm Inputs on page 36 NOTE You can minimize or maximize a sub panel by clicking the arrow on the panel s title bar To switch between the Control panels and Sites panel e To view the Control panels click Controls e To view the Sites panel click Sites Live Monitoring Console Getting Started Guide Showing and Hiding the Alarm Inbox The Alarm Inbox displays all of the current alarms and their details You can respond to alarms view their details suspend alarms add information and conclude them using the Alarm Inbox To show or hide the Alarm Inbox On the View menu click Alarm Inbo
28. e prompted to enter a user name and password when you start the Live Monitoring Console If you want to change the ESM connection information see Modifying the ESM Connection Settings on page 10 Installing the Live Monitoring Console 5 Accessing Recorders This chapter describes the various ways to access recorders in the Live Monitoring Console The following topics are covered e Connecting to Recorders on page 8 e Changing the Device List Settings on page 9 e Modifying the ESM Connection Settings on page 10 Connecting to Recorders Recorders that are available to you display in the Site Selector of the Live Monitoring Console If no recorders are visible and you are not using an ESM you may have to import a device list available from your system administrator A device list is a list of recorders that you can connect to in a dat file format If you are working in an environment managed by an ESM you may be disconnected from the ESM To import a device list 1 On the File menu click Import Device List 2 Browse to the location of the device list file and click Open To connect to an ESM 1 Onthe File menu click Connect to ESM 2 Inthe Connect to ESM dialog box type your user name and click OK Connect io ESM Please provide your credentials to connect to the Enterprise Service Manager Username Cancel 3 Inthe ESM Password dialog box type your password and click OK NO
29. efore you can receive and respond to alarms Deactivate alarm monitoring if you are not responding to alarms To activate or deactivate alarm monitoring To activate or deactivate alarm monitoring do one of the following e On the Alarm Monitoring menu click Activate Alarm Monitoring e Click the Activate Deactivate Alarm Monitoring button on the Status toolbar at the bottom of the main window New alarms appear in the Alarm Inbox and the total number of alarms displays on the Status toolbar amp larm Monitoring Activate Alarm Monitoring Responding to Alarms 42 You can respond to and handle alarms and view the associated video in the Live Monitoring Console If you decide that an alarm is not a priority you can suspend it put it on hold or release it for other users to handle When you respond to an alarm you assign it to yourself and others cannot investigate it After you finish an alarm investigation you can save the video to an Evidence Manager case folder You can ensure audio if it is available is linked to alarm video For more information see To link audio to alarm video on page 44 NOTE If you are monitoring for area obstruction detection you may receive duplicate alarms if more than one object is detected in the area of interest Live Monitoring Console Getting Started Guide To respond to an alarm and view associated video 1 In the Alarm Inbox click the alarm that you want to investigat
30. ells of equal size 6x6 Twelve video display cells of equal size One large video display cell and five smaller cells One large video display cell and seven smaller cells Li One large video display cell and twelve smaller cells N UT To move video from one video display cell to another Click the video display cell that contains the video you want to move and drag it to another cell NOTE You can duplicate an image by pressing the CTRL key while dragging the image to a new video display cell You can also replace one image with another by dragging the new image into the video display cell Live Monitoring Console Getting Started Guide To adjust the brightness contrast hue and saturation of video 1 Ensure the Video Picture Controls toolbar is visible Brightness Contrast Ei a too i Su nn gt en Terminal 2 Live X Ps POS Terminal 3 Live X fas FL E AE ar Fan LATI T A deg F 3 A i a PI e l i im Rs For more information about showing and hiding toolbars see Displaying the Toolbars on page 15 2 Click the video display cell of the image you want to adjust 3 On the Video Picture Controls toolbar do one of the following e Adjust the Brightness slider to determine the black level of the display e Adjust the Contrast slider to determine the range between the lightest and darkest portions of an image e Adjust the Hue slider to dete
31. ence Manager provides senior loss prevention security or operations managers with the tools for building and managing investigation cases A series of video display cells that display live or archived video Security tools connected to a device such as cameras audio inputs and outputs alarm inputs dataports and switches Pan Tilt Zoom A camera that you can remotely control using either a PTZ controller connected to your computer or the March Networks software Devices at your site that capture store and stream audio video and text data from connected peripherals A group of cameras associated to recorders for a particular location Glossary 57 Synchronized playback A feature that allows you to play in sync the archived video for all cameras on a grid that are associated with a particular alarm Video Display Cell A video display cell is a box in which live or archived video displays 58 Live Monitoring Console Getting Started Guide A activating alarm monitoring 42 switches 36 adjusting video brightness 21 video contrast 21 video hue 21 video saturation 21 Alarm Inbox hiding 17 showing 17 alarm input states viewing 36 Alarm Inspector displaying 16 alarm monitoring activating 42 deactivating 42 Alarm Notes form completing 43 alarm notification method setting 48 Alarm Preview toolbar 15 Alarm Response toolbar 15 alarms responding 42 Audio Controls displaying 16 audio controls fun
32. ercom to use the two way audio function To talk to others at the recorder site 1 Ensure that the Controls button is selected and the Audio Controls panel is displayed Audio Controls Current State Source Audio output 4 Out Recorders Back Door Speaker uk Controlled by a RecorderdS Front Door Speaker uk Recorders In Store Speaker Out Recorders For more information about displaying the panel see Displaying the Control Panels on page 16 2 In the Audio Controls panel select the audio output that is associated with the site with which you want to communicate 3 Click Talk to take control of the audio output The Talk button turns red when you have control of the audio output 4 Use your computer s microphone or intercom to talk to people at the site 5 When you are done click the Talk button again to release the audio output NOTE The audio control may time out after the amount of time specified by your administrator Controlling PTZ Cameras You can control PTZ cameras at a site by taking control of them in the Live Monitoring Console and moving them using your mouse or a joystick connected to your computer Preset PTZ camera views which are configured by your system administrator let you quickly move the camera to preset views of a site NOTE The response time for PTZ cameras is dependent on the amount of available bandwidth Controlling Peripherals 37 To take control of aPTZ ca
33. es of the Professional version NOTE This document explains how to use the Professional version of the Live Monitoring Console If you do not have the Professional version some of the features and functionality described in this document will not be available to you However this guide will assist you with your Standard version ofthe Live Monitoring Console If you would like to inquire about purchasing the Professional version of the Live Monitoring Console please contact your March Networks representative Additional VideoSphere Visual Intelligence suite product publications are available in PDF format on the software CD Live Monitoring Console Getting Started Guide Installing the Live Monitoring Console This chapter describes how to install uninstall and start the Live Monitoring Console The following topics are covered e System Requirements on page 4 e Installing the Live Monitoring Console on page 5 e Uninstalling the Live Monitoring Console on page 5 e Starting the Live Monitoring Console on page 5 System Requirements 4 Before you install the Live Monitoring Console ensure your system meets the following recommended requirements Computer with 3 0 GHz equivalent or higher processor One of the following Microsoft Windows operating systems XP Professional SP3 Vista Home Premium SP1 Vista Business SP1 Vista Enterprise SP1 Vista Ultimate SP1 2 0 GB or higher of system
34. f the following e Click the Float button and click Information Panel in the list e On the Float menu click Float Information Panel M BB Float Grid SI Td Float Alarm Inbox Float Information Panel NOTE To dock the Information Panel click the Dock button To prevent the Information Panel from automatically displaying 1 On the File menu click Preferences 2 Click the Alarm Notifications tab 3 Clear the Display the Information Panel check box and click OK Monitoring and Responding to Alarms 49 50 Live Monitoring Console Getting Started Guide Chapter 9 Reference This chapter describes how to set the time zone and specify the proxy server in the Live Monitoring Console It also details the various controls available in the Live Monitoring Console The following topics are covered e Changing the Time Zone Display on page 52 e Specifying a Proxy Server on page 52 e Reviewing the Playback Toolbar Controls on page 53 e Reviewing the Alarm Response Toolbar on page 54 Reviewing the Status Toolbar on page 55 Changing the Time Zone Display You can specify whether you want the Live Monitoring Console to display the recorder time or the local time You typically use local time zone when all the recorders you monitor are located in your time zone When you are monitoring recorders in another time zone you can configure the Live Monitoring Console to use the recorder s t
35. gt SE HD E To close the floating grid Click the X on the top right corner of the floating grid Live Monitoring Console Getting Started Guide Using the Display Toolbar Controls You can change the quality and size of video images using the video display controls You can also control the rate at which video is streamed highlight areas of motion within the image request audio or adjust the volume of audio The following table describes the controls on the Display toolbar Control Description Video Picture Controls Opens sliding control bars to change brightness contrast hue and saturation of the video Zoom to 100 Resizes video to 100 percent of the recorded size Fit to Window Resizes video to fit within the video display cell Zoom Mode Allows custom zoom level of an area of video Pan Mode Shifts the horizontal and vertical display position of the video playback Note You must zoom in to an area of video before using the pan feature Full Screen Resizes the selected video display cell to fill the screen Press any key to exit the full screen Grid Full Screen Resizes the grid to fill the screen High Frame Rate Stream Displays the live video at a higher frame rate as defined by the administrator Low Frame Rate Stream Displays the live video at a lower frame rate as defined by the administrator S Q HE E GE a Activity Spotlight Isolates motion in video playback by greying out the areas where n
36. ice list 8 Information Panel undocking 49 viewing 49 L Live Monitoring Console uninstalling 5 live video display cells clearing 21 Low Frame Rate Stream button function 34 M moving video to another cell 20 P panning PTZ cameras 38 peripherals controlling 35 Playback toolbar controls 53 function 15 preset views moving PTZ camera to 39 proxy server specifying 52 PTZ camera adjusting brightness 39 focusing 38 moving to a preset view 39 panning 38 tilting 38 zooming 38 PTZ cameras controlling 37 PTZ presets displaying 16 R recorders connecting 8 removing Live Monitoring Console 5 responding alarms 42 S selecting video frame rate 33 setting alarm notification method 48 default COM port 39 showing Alarm Inbox 17 Information Panel 49 toolbars 15 Sites panel displaying 16 software removing 5 specifying proxy server 52 starting Live Monitoring Console 5 Status toolbar controls 55 function 15 sub panels displaying 16 Switch Controls displaying 16 switches activating 36 T Talk button function 37 text overlay 24 tilting PTZ cameras 38 time zone display changing 52 timeline function 15 Toggle Data Rate button function 33 toolbars Alarm Preview 15 Alarm Response 15 Display 15 displaying 15 Playback 15 Status 15 55 U undocking grid 22 Information Panel 49 V video frame rate selecting 33 vie
37. ime zone This eliminates the need to add or subtract hours when communicating with individuals at the recorder site To change the time zone display 1 Onthe File menu click Preferences 2 Inthe Preferences dialog box click the Time Zone tab and do one of the following e Click Local Time Zone to display your local time zone e Click DVR Time Zone to display the recorder s time zone 3 Ifyou want to display the time zone information beside the time in the Live Monitoring Console select the Show the time zone information check box 4 Click OK Specifying a Proxy Server 52 If you must access the ESM or a recorder through a proxy server you can configure the proxy in the Live Monitoring Console To specify a proxy server 1 Onthe File menu click Preferences In the Preferences dialog box click the HTTP Proxy Settings tab Select the Use HTTP Proxy check box In the Address and Port boxes type an IP address and port 5 Click OK A w N NOTE For more information about using a proxy server contact your network administrator Live Monitoring Console Getting Started Guide Reviewing the Playback Toolbar Controls The video playback tools allow you to control the playback in the Live Monitoring Console You can also configure the grid layout from this toolbar To control the video playback 1 Select the video display cell that contains the video you want to control 2 Click any of the controls on the Playba
38. ist In the Add ESM to List dialog box type a name for the ESM in the Descriptive Name box type the IP address of the ESM in the Address box and click OK NI A vw A W NOTE The address of the ESM to which you are connected appears when you pause on the ESM Connected icon in the Status toolbar AccessingRecorders 11 12 Live Monitoring Console Getting Started Guide Chapter 4 Exploring the Live Monitoring Console This chapter describes the key components you use to navigate through the Live Monitoring Console and highlights tools you can use to customize your system The following topics are covered e Reviewing the Live Monitoring Console on page 14 e Displaying the Toolbars on page 15 e Displaying the Control Panels on page 16 e Showing and Hiding the Alarm Inbox on page 17 Reviewing the Live Monitoring Console The following figure shows the key components of the Live Monitoring Console which are referenced throughout this publication Playback Video Picture Video Displa Display Toolbar Controls Cell Title aa Timeline Toolbar Live Monitoring Console Professional el ix Es es Post gid Controls Par Alam Monkoing Hp IR ste Cota Site San Diego Camera Parking Garage 2 Liv at Monday December 15 2009 11 45 26 AM DRE RSS I CR ERI Awg Eastern Branches Ge Heu Sen Diego io Aisles I ATMs Go Dining Room io rwe Thru ii Entrances ML Kitchen eo Parking L
39. ist select the default color for the text displayed in a video display cell You may find that yellow text is easier to read on a dark video image and black text is easier to read on a light video image 5 Click OK NOTE To disable the text overlay feature for the entire Live Monitoring Console clear the Enable Text Overlay check box Live Monitoring Console Getting Started Guide To configure overlay text for a specific camera or display cell This procedure configures the text overlay feature for individual cameras and video display cells in the Live Monitoring Console You can enable or disable the text overlay feature and the color of the text for individual cameras in the Live Monitoring Console If the camera s video is shown in more than one display cell the text overlay color changes apply to all the display cells for that camera Text overlay font size is configured per video display cell Ifthe camera s video is shown in more than one display cell only the video display cell that you select is affected when you change the font size NOTE You can also set the defaults for all cameras in the Live Monitoring Console see To set the default font size and color for text overlay on page 26 1 Click the video display cell for the camera whose text overlay you want to configure 2 From the Play menu select Display Overlay Text Alarm Monitoring Help Synchronized Playback S Jump Back 5 Seconds Ctrl Shift
40. m investigation The alarm notes are saved to a case folder on your computer 6 Click Finish The Alarm State changes to Finished in the Alarm Inbox and the alarm video stops downloading NOTES Any notes added to the alarm are saved in the Evidence Manager case folder with the video that was downloaded from the ESM All video associated to the alarm is saved If you have cleared one or more video display cells you can click View to restore the alarm related video Monitoring and Responding to Alarms 43 You can configure the Live Monitoring Console to notify you when the grid is not large enough to accommodate all of the camera inputs To ensure a warning message is generated on the File menu click Preferences and click the Warnings tab Select the When there are not enough cells to display new video check box and click OK If the Live Monitoring Console loses its connection to the recorder while you are investigating an alarm you must release the alarm and respond to it again in order to download any remaining video To link audio to alarm video 1 On the File menu click Preferences 2 Inthe Preferences dialog box click the General tab 3 Select the Include linked video with live audio check box and click OK You can link audio to video in the Live Monitoring Console only if you are working in an non managed environment If you are working in a managed environment using the Alarm Monitoring service audio linkage can be c
41. mera 1 Ensure the Controls button is selected and the PTZ Presets panel is displayed mg PTZ Presets 2 Control PTZ Move to Preset LA East Hallway For more information about displaying the panel see Displaying the Control Panels on page 16 2 Selecta PTZ camera video display cell or drag a PTZ camera to the grid 3 In the PTZ Presets panel click Control PTZ When you have control of a PTZ camera an arrow appears when you move your mouse over the video display cell NOTE PTZ cameras can only be controlled by one user at a time Ifa PTZ camera is already in use the message Controlled By appears in the Name field Your control over the PTZ camera may time out after the amount of time specified by your administrator To pan or tilt a PTZ camera 1 Take control of a PTZ camera as described in To take control of a PTZ camera on page 38 2 Inthe PTZ camera video display cell click and drag to move the camera to a different field of view To zoom a PTZ camera in or out 1 Take control of a PTZ camera as described in To take control of a PTZ camera on page 38 2 Clickin the PTZ cameras video display cell and rotate the mouse s wheel button To adjust the camera focus 1 Take control of a PTZ camera as described in To take control of a PTZ camera on page 38 2 Click in the PTZ cameras video display cell 3 Press the CTRL key and rotate the mouse s wheel button 38 Live Monitoring
42. nsive intelligence gathering sites monitoring e North Stairway Advance to End NIE High Frame Rate Stream Parking Garage Low bandwidth live video streaming Customizable viewing environment allows you i Low F R Setting Up your Display ma FFE en to show hide the tools you need To view more video cells you can use the Float menu to create a Play Activity Spotlight Scalable viewing grids up to 6 x 6 36 video cells new window for additional video grids the Alarm Inbox and the on a single monitor information Panel Pause Audio Request Text overlay allows you to view associated text To reattach theses windows click the Dock button located in the over your video display upper right corner of the new window 1x PLAY SPEED Audio volume and mute A Float feature to spread additional views across controls multiple monitors Grid Controls Switch Video Mode Integrated on screen PTZ control for further On the Grid menu point to Display and click the grid layout you want HH 6 x 6 Grid LE 1 5 Grid Alarm Response Toolbar Professional Reset New Alarm Notifications Clear alarm notifications Respond Handle the alarm HA 3 x 3 Grid LE 1 7 Grid Release Alowothersto handle the alarm HH 4x 4 Grid HE 1 12 Grid View See alarm video Suspend Putalarm on hold hold Text Overlay Details Open the alarm details form You can use the text overlay feature to display associated text if
43. o motion is detected gt Audio Request Allows you to request associated audio from the camera if available A Note This button is enabled only if audio is associated with live video Volume Adjusts the volume level of the playback if an audio input exists Mute Toggles the audio volume on and off if an audio input exists Adjusting the Live Monitoring Console Display 23 Displaying Text Overlay 24 You can use the Live Monitoring Console s text overlay feature to display associated text in a video display cell over the picture that the camera displays This feature can be enabled or disabled for the entire Live Monitoring Console or for individual cameras within the Live Monitoring Console To display text in a video display cell the camera displaying the video must be linked to a single dataport that is configured for text capture For more information on configuring dataports see the Administrator Console User Manual Configuring Text Overlay The text overlay feature is configurable to best suit your needs You can change the font size and the font color to make it easier to read over the video display You can set default font sizes and color for the entire Live Monitoring Console then change the settings to suit specific cameras and video display cells The font size has two options primary font size and secondary font size These size options help to view the text on specific grid layouts see
44. o in Colored line this cell is 11 seconds indicates stored behind live video video De Yew Peet Ge Conto Buy MemMontomg rio D se d Cor Site Canada Onmnria Region 10f District 1 Branch Store Camera Camera 1 Transaction Data Replay at July 19 2007 12 07 58 PM Di GO Vi pu gt ae Pee Ar 8 98 ms mund 4 ce 2 Reger 100 D Omen 1 Foro thre a Garters Treron Gute mrabot t Gap c al tor Dete SU TSO Presa 2 Lobby ad tele 1 Teie 2 ES fs 162 Khon 32 Live Monitoring Console Getting Started Guide NOTE You can also view live video by clicking a camera in the Camera Selector and dragging it into the grid You can view all of the cameras at a site by clicking the site in the Site Selector and dragging it into the video grid To build a camera view click and drag cameras from the Camera Selector into the grid For more information about changing the number of video display cells in the grid see To change the number of video display cells in the grid on page 20 You can automatically populate the first available video display cell in the grid by double clicking the camera input or right clicking a camera and selecting View Live Viewing the Resources Used by Video Display Cells You can view the video frame rate and the audio rate of one or all video display cells in the Live Monitoring Console If you want to conserve bandwidth or if you do not have sufficient bandwi
45. onfigured using the ESM To release an alarm 1 Inthe Alarm Inbox click an alarm that is assigned to you that you want to return to the new unassigned state 2 Click Release The alarm is no longer assigned to you and is returned to the Alarm Inbox in the New state To suspend an alarm 1 Inthe Alarm Inbox click an alarm that is assigned to you that you want to put on hold 2 Click Suspend The alarm is still assigned to you but you can defer its investigation to a later time NOTE To reactivate a suspended alarm select the alarm in the Alarm Inbox and click Activate 44 Live Monitoring Console Getting Started Guide Managing the Alarm Inbox The Alarm Inbox manages all of the alarms in the Live Monitoring Console You can customize your work environment by undocking the Alarm Inbox from the main window and moving it to a more convenient location such as another computer monitor This is useful when you want to create more room for viewing video while keeping the Alarm Inbox and Information Panel visible You can also clear finished alarms from the Alarm Inbox or filter the list to show only new alarms and those assigned to you To undock the Alarm Inbox from the main window To undock the Alarm Inbox from the main window do one of the following e On the Float menu click Float Alarm Inbox e Click the Float button at the top right corner of the screen and click Float Alarm Inbox DE BH Float Grid A ta Float
46. ots Ea POS Ragktars ia Restaurant Registers Mi Telers a Camera Selector Ce Parking Garage L fog Parking Lot North fg Parking Lot South lt a Forking G zZ u za a MORE ua Alarm Inbox 0 new alarms Er Information Panel Reset New Alan Notifications Srganzaten Path Trigger State Hi 15fp 266 kbps Alarm Status Toolbar Information Inbox Panel 14 Live Monitoring Console Getting Started Guide Displaying the Toolbars You can show or hide toolbars in the Live Monitoring Console to customize your work environment To display a toolbar On the View menu point to Toolbars and click any of the following Ni Float Grid Controls Play Alarm Monitoring Help information Panel Site l tes id dt Controls ite Vancouver Came Control Panels Teale Li alarm Response Eilsideo Display Cell Title Bars id Alarm Preview EB Display M Playback status Timeline video Picture Contrals e Alarm Response Displays the Alarm Response toolbar at the bottom of the Alarm Inbox e Alarm Preview Displays a series of thumbnail pictures associated to the primary camera of an alarm at the bottom of the Alarm Inbox e Control Mode Displays buttons indicating which control panels are in use e Display Displays the video display controls to the right of the grid e Playback Displays the Playback toolbar which also includes the following buttons Grid Layout Show
47. overing the cursor over the icon J The ESM connected icon indicates that the Live Monitoring Console is communicating with the ESM You can display the IP address of the ESM by pausing the pointer over the icon a Activates or deactivates alarm monitoring When alarm monitoring is deactivated Not Active appears 30 new alarms Indicates the number of new alarms in the Alarm Inbox FG Fi 16 cps 358 Kbps Indicates the frame rate used by a selected video display cell SH DD 381 Kbps Indicates the total frame rate used by all video display cells including undocked grids 0 bps Indicates the audio data rate for a selected video display cell Reference 55 56 Live Monitoring Console Getting Started Guide Administrator Console Alarm Bandwidth ESM Evidence Manager Grid Peripherals PTZ Recorders Site Glossary A configuration and maintenance tool that lets security and IT staff customize and maintain recorders in a central or local manner The activation of a trigger A trigger can be the activation of a physical peripheral such as a door contact It can also refer to activity that occurs during a scheduled period of time The amount of video data that can be transmitted Enterprise Service Manager A server application that lets you monitor and maintain recorders on your network at one or more sites The ESM can be made up of one or more servers which form a cluster The Evid
48. ow Archive and the MARCH NETWORKS and VideoSphere logos are trademarks of March Networks Corporation All other trademarks are the property of their respective owners Notice of Rights The software described in this document is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of those agreements The contents of this manual and accompanying software are protected by copyright No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without the prior written permission of March Networks Corporation Part Number 23903 R1 0 Most Recent Revision May 21 2010 Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Table of Contents Welcome to the Live Monitoring Console 1 What Does this G de nd l Installing the Live Monitoring Console essssssssssesesesesesoosossseseseseseoe 3 System Requirements 2 casali 4 Installing the Live Monitoring Console ed desde roc 5 Uninstalling the Live Monitoring Console essen 5 Starting the Live Monitoring Console 5 ACCESSING Recorders a ed ados 7 CORDE to Recordo aan ed ie 3 Changing the Device Litorale 9 Modifying the ESM Connection Settings
49. p until the next new alarm is generated Setting the Alarm Notification Method You can specify the method used by the Live Monitoring Console to notify you of new alarms You can configure the system to play a sound when alarms are received flash the title bar or automatically display the Alarm Inbox To set the new alarm notification method 1 OntheFile menu click Preferences 2 Inthe Preferences dialog box click the Alarm Notifications tab Live Monitoring Console Getting Started Guide 3 Select the New Alarm Notifications check box and select one of the following e Play sound using file Plays a sound when an alarm is generated Flash the title bar Flashes the main application title bar when an alarm is generated e Display the Alarm Inbox Displays the Alarm Inbox at the top of all windows 4 Click OK NOTE You can select the sound you want to play by clicking the browse button selecting a file and clicking Open You can preview the sounds by clicking the Test button Viewing the Information Panel The Information Panel displays additional details about the site where the alarm occurred You can undock the Information Panel from the main window and move it to another location on your monitor or prevent the panel from automatically appearing when you select an alarm in the Alarm Inbox To hide or show the Information Panel On the View menu click Information Panel To undock the Information Panel Do one o
50. ream button For a description of the button see Using the Display Toolbar Controls on page 23 e Click the High Frame Rate Stream button For a description of the button see Using the Display Toolbar Controls on page 23 34 Live Monitoring Console Getting Started Guide Chapter 7 Controlling Peripherals This chapter describes how to access and control peripheral devices such as switches cameras and audio outputs located at sites using the Live Monitoring Console You can interact with sites to gain more information about alarms or situations that you are monitoring by using the control panel functions Use the control panel functions to control peripherals as described in the following sections e Viewing the State of Alarm Inputs on page 36 e Activating Switches on page 36 e Using the Audio Controls to Talk to Others at the Recorder Site on page 37 e Controlling PTZ Cameras on page 37 Viewing the State of Alarm Inputs The Alarm Inspector displays the current type and status of alarm inputs on a recorder This is useful if you are monitoring a lobby for example and want to see whether a door is open or closed To view the state of an alarm input 1 Ensurethe Controlsbutton is selected and the Alarm Inspector is displayed For more information about displaying the Alarm Inspector see Displaying the Control Panels on page 16 2 Scroll through the Alarm Inspector to view the
51. rmine the degree of distinction between colors ranging from red to blue e Adjust the Saturation slider to determine the intensity or depth of colors NOTE You can return your picture controls to the default settings by clicking the Reset Settings button To clear the live video display cells From the Grid menu select Clear All Video Display Cells Adjusting the Live Monitoring Console Display 21 To create a floating grid from the main window To create a floating grid from the Live Monitoring Console main window either e From the Float menu select Float Grid e Click the Float button and select Float Grid The grid is undocked from the main window and the name Grid 1 appears in its title bar You can move the entire floating grid to another monitor when you are working in dual monitor mode and you can move images from one grid to the other NOTE You can only create a new grid from the Live Monitoring Console s main window not from the floating grid You can create multiple floating grids which are titled in sequence as Grid 1 Grid 2 Grid 3 and so on J Live Monitoring Console Professional e fu File View Float Grid Controls Play Alarm Monitoring Help Sites tes ds Controls Sy Controls Site Eastern Branches New York Albion Camera Store Entrance Live at Tuesday February 03 2009 9 38 26 AM Float WR Sites Site Selector 39 RE Sites Grid 1 Live Monitoring Console Professional le View Float
52. s The timeline automatically updates to show you how many seconds you are behind live video This does not affect video recording To view the Alarm Inbox click Alarm Inbox on the View menu Pinning Video Cells Pinning a video cell prevents new alarm video or new live video from Note If you experience slower network bandwidth moving into the cell To pin a cell click the Pin Video Display Cell video could be delayed or you may not see live video button w If there is not enough bandwidth to deliver the video you can ur choose to view video at a lower frame rate by clicking the Low Note If an alarm event involving the pinned video cell occurs the video cell border flashes Frame Rate Stream button 199 if Live Monitoring Console Professional DI x File view Float Grid Controls Play Alarm Monitoring Help Sites ids Controls Site Eastern Branches New York Albion Camera Parking Lot Live at July 27 2007 10 36 12 AM Float v ga 10 32 00 AM 10 33 00 AM 10 34 00 AM 10 35 00 AM 7 7103 I Site Selector re T TLES HIDE SD MAW Kaw Central Branches E Eastern Branches X Pe ATM Booth Live Delaware Maine Maryland 7 Massachusetts New Hampshire New Jersey T4 New York Albion 5 Ithaca P Mineola Monticello P Plattsburgh e Syracuse Da n
53. shown in more than one display cell changes to the text overlay font size only apply to the currently selected display cell Other display cells showing that camera s video are not affected 4 To change the color of the text overlay for the currently selected camera from the Play menu click Text Color and select your preferred color Display Overlay Text Font Size b Text Color Li Red Green Blue white L Yellow E Purple Volume BB black Activity Spotlight Chrl Shift A High Frame Rate Stream Low Frame Rate Stream Picture Zoom You may find that yellow text is easier to read on a dark video image and black text is easier to read on a light video image NOTE If the camera s video is shown in more than one display cell changes to the text overlay color apply to all display cells for that camera 28 Live Monitoring Console Getting Started Guide 5 The text overlay appears in your video display cell in the font size and color that you have selected 2 Donut Sub To Book NOTE If the text in your video display cell appears truncated you may need to change the number of video display cells in your grid to 1x1 or 2x2 To change your grid settings see Adjusting the Grid on page 20 Adjusting the Live Monitoring Console Display 29 30 Live Monitoring Console Getting Started Guide Chapter 6 Viewing Live Video and Observing Performance This chapter describes how to
54. t the bottom of the Alarm Inbox The alarm response controls allow you to handle alarms in the Live Monitoring Console To handle alarms using the Alarm Response toolbar 1 Click an active alarm in the Alarm Inbox 2 Click any of the controls on the Alarm Response toolbar The controls are described in the following table Control Description Reset New Alarm Notifications Stops the alarm notification until the next alarm is generated Respond Allows you to assign an alarm to yourself so that you can handle it Release Allows you to change an alarm assigned to you back to the New state so that another investigator can handle it View Displays the associated alarm video Suspend Puts an alarm on hold Suspended alarms are still assigned to you Details Opens the Alarm Notes form so that you can add information about an alarm investigation Finish Ends the alarm investigation My Alarms Filters the Alarm Inbox to show the alarms assigned to you and new unassigned alarms only 54 Live Monitoring Console Getting Started Guide Reviewing the Status Toolbar The Status toolbar displays at the bottom of the Alarm Inbox and contains information about the operation of the Live Monitoring Console The following table describes the status information and controls Control Description 7 The ESM disconnected icon indicates that the Live Monitoring Console cannot communicate with the ESM You can display the IP address of the ESM by h
55. wing e Click the Pin Unpin Video Display Cell icon on the video display cell title bar e On the Grid menu click Pin Video Display Cell NOTE If a video display cell is locked and contains video the cell is not updated with video if you drag cameras or a site into the grid Monitoring and Responding to Alarms 47 48 Printing Copying or Exporting Images You can print or copy images in the Live Monitoring Console You can also export or save images to a location on your computer To print or copy an image 1 In the video display cell pause the video at the image you want to print or copy 2 Right click the image and do one of the following e Click Print Image e Click Copy Image To export an image 1 In the video display cell pause the video at the image you want to export 2 Click Export Image 3 Inthe Save As dialog box navigate to the folder to which you want to export the image in the Save In box 4 Type a name for the image file in the File name box 5 In the Save as type list click the file format you want to use for the file 6 Click Save Resetting Audio and Visual Notification of Alarms The Live Monitoring Console automatically notifies you when new unassigned alarms are available in the Alarm Inbox You can stop these notifications until the next new alarm is generated To reset the alarm notification e In the Alarm Inbox click Reset New Alarm Notifications The alarm notifications sto
56. wing 33 Video Picture Controls function 15 video playback controlling 53 viewing alarm input states 36 data rate 33 Information Panel 49 video frame rate 33 Z zooming PTZ camera 38 Index 60 Getting Started Eile Grid Sites Controls Quick Reference Controls Setting Up the Site Selector p Playback Toolbar Display Toolbar Print Image a Export Image If the Site Selector is empty import a a us Grid Layout Video Picture Controls device list provided by your system administrator or connect to an ESM using the Preferences dialog box Preferences Import Recorder List X Show Hide Title Bars E El E Zoom to 100 VideoSphere Live Monitoring Console Quick Start Guide Synchronized Playback Fit to Window E ER E annie This Quick Start Guide provides the steps 9 9 Previous Frame Zoom Mode you need to monitor cameras and alarms in real Choose a site in the Site Selector time ae a Next Frame Pan Mode n ne Camara SA actor I a Jo Aa I The Live Monitoring Console provides the following into any of the video grid cells located to the LD Delaware Back 5 Seconds Full Screen right Note You can select cameras from multiple Camera Selector You can change the grid format at any time Rewind to Start SE VAYEIPVIAZBb Grid Full Screen key features benefits Live video plus audio streaming from multiple sites for comprehe
57. x Exploring the Live Monitoring Console 17 Chapter 5 Adjusting the Live Monitoring Console Display This chapter describes the various ways you can customize the Live Monitoring Console display to best suit your work environment The following topics are covered e Adjusting the Grid on page 20 e Using the Display Toolbar Controls on page 23 e Displaying Text Overlay on page 24 Adjusting the Grid 20 You can change the number of video display cells in the grid move images from one video display cell to another and adjust the picture settings for the video You can also undock the grid from the main Live Monitoring Console window to create one or more floating grids This allows you to create more video display cells that you can move to other screen locations To change the grid layout You can change the number of video display cells in the grid and the layout of the cells in the grid You can do this using menus or buttons e From the Grid menu point to Display and select an option from the list e Click the Grid Layout button and select an option from the list You can set the grid layout of your video display cells to use one cell multiple cells of the same size or one large cell and multiple smaller cells Grid Layout Setting Description 1x1 One video display cell 2x2 Four video display cells of equal size 3x3 Six video display cells of equal size 4x4 4 i Eight video display c
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