Hi-Phone DeskTop™ H/W User Manual 1.07.98
Contents
1. Phone DeskTop H W Setup 1 07 98 4 Notes and Tips 4 1 Using the WAVE driver with other applications Once you ve installed the Hi Phone drivers the wave driver is one of them you may use the device as a sound card in any application that works with one e g Microsoft NetMeeting Before you can do so you need to activate the device turn it ON To do this you can use the Way2call Power utility supplied with this CD To start the tool copy the two files W2Cpower exe and Turn device ON Ink located on the CD under the Installs directory to the Hi Phone folder To activate the utility double click Turn device ON When you run it you will see a small icon added to your taskbar When you double click it the Hi Phone device will turn ON OFF When the Hi Phone device is turned on its icon turned colored A the ON OFF tool icon changes from red to green Fe Right click the ON OFF tool icon to popup a menu enabling ON OFF the same as double click and selecting between phone and headset if a headset is plugged in After turning the device ON all you need to do is run your application e g Microsoft NetMeeting and activate its configuration function on Microsoft NetMeeting choose Tools Audio Tuning Wizard Then use the dialog box or wizard displayed to select Hi Phone Wave Driver as your preferred sound card see Figure 15 Now you can use your analog telephone set for your Internet cal2. port marked PHONE at the rear of the unit See Item B in Figure 3 and Figure 4 e Using the telephone cable supplied connect the modem port marked PHONE to the port marked LINE at the rear of the Hi Phone DeskTop See Item Ct in Figure 3 and Figure 4 sy NOTE The computers modem must be connected to the telephone wall jack See Item C3 in Figure 3 and Figure 4 A Important Connect the AC Adapter unit to the Hi Phone DeskTop BEFORE plugging it into the wall socket f Connect the AC Adapter 12VDC 500mA Power supply unit to the port marked 12VDC at the rear of the Hi Phone DeskTop See Item E in Figure 3 and Figure 4 and then plug it into the AC socket i NOTE The LED on the far left of the Hi Phone DeskTop indicates a connection to the power source If the LED is not on check the DC polarity of the connector g Connect the Head Set Optional to the port at the rear of the Hi Phone DeskTop marked HEADSET See Item A in Figure 3 and Figure 4 h For first time hardware installation proceed to Plug amp Play Device Driver Installation Otherwise continue on to Software Installation 2001 Way2call Communications Ltd all rights reserved 4 Hi Phone DeskTop H W Setup 1 07 98 Hi Pone DeskTop az Head Set Phone Line RS 232 12 OC a ede el O Phone Line RS 237 med C Y B c3 External Modem Figure 3 Connecting Hi Phone DeskTop with external modem Hi Pone DeskTop Head Set Ph
3. the drive Minimize the Hi Phone Setup CD window if launched during installation process In the dialog box using the appropriate CD driver letter type lt drive gt win9x_Me Click OK You must select a device Choose the appropriate Hi Phone DeskTop device and then click OK Continue on to Software Installation ndows 98 amp 98 SE is NOTE Upon completion to see if the Plug amp Play has been successfully samo a0 2001 Way installed using the mouse right click on My Computer Then select the Device Manager tab under the title of Other Devices you will find an icon for your particular Hi Phone device A message stating that new hardware has been located is displayed followed by the Add New Hardware Wizard dialog box Click Next For the question What Do You Want Windows To Do select the Search for best driver for your device Click Next Select Specify a location only Make sure that you clear the other choices Insert the Installation CD into the drive Minimize the Hi Phone Setup CD window if launched during installation process Using the appropriate CD driver letter type lt drive gt win9x_Me Click OK Click Next then click Finish Continue on to Software Installation 2call Communications Ltd all rights reserved 7 Hi Phone DeskTop H W Setup 1 07 98 3 2 3 Windows 2000 is NOTE Upon completion to see if the Plug amp Play has been successfully installed right cli
4. Wal IMSANATION paaa a A E E ence eee 8 331 dAStaliNng the drivers saoerna R 8 3 3 2 Installing the PBX Enable Patches a a E 11 3 3 3 Drivers installation wrap up and test cccceceeeeeeeceeeeeeeeeeaeeeeseeseeaeeaeeeeaeeesaeeaeeeeas 12 Dt IAASCANN eene a a E A 13 3 4 1 Uninstalling the Hi Phone Crivers ceccccccccsseeeeeceeeseeeceeceeeceeeneeeeeeeseeeneeeeesesenneeeeeens 13 4 N tes and DIDS iiss inca aunediavendacaiauewesacarhensacdiusepausavaucuauawausuduaneurcesmcudaeepadaiuiansawaranenanae 14 4 1 Using the WAVE driver with other applications ccccscecsecseseeeeeseeeeetseeeseeeeaeseeensenanes 14 42 Usno the TAR CVC as ot wee talewee even E E 15 4 5 Changing Voume S Galvecycsecasacsceers onesie esol aus tue ea A ena 15 4A HardWare conngurat ON esne a N teat 15 45 POSE WWI ZAC oosa a a 16 Table of Figures Figure 1 About the Hi Phone device and drivers cccccccccssseeeceeeseeeceneeeeeeseeeneeeeeeseceecneeeeeeseeens 2 FOUE ZASADOL SCEI ooren n EE EE E E veanacaeennniaamanseee sant 2 Figure 3 Connecting Hi Phone DeskTop with external modem sssessssesereresnsrererrerernrrenenns 5 Figure 4 Connecting Hi Phone DeskTop with internal modem s sssssssssssnnrsnnnnnnnernrnrnrnens 5 Figure 5 Connecting Hi Phone DeskTop with NO MOeM cccscscsesseeeseeeeeeseseeeeteeenseteeeetans 6 Figure 6 Install Hi Phone Drivers for WINdOWS cccccccsseecececeeeeeeeeeseceneeeeseeteeeeeeesnneeeeennee
5. able to connect the device to your COM Port A Quick Reference Guide User License Agreement Installation CD that includes Hi Phone Drivers including all the various drivers i e WAVE TAPI DLL ActiveX and low level drivers needed to use the device Also included is the Release Notes 2 2 System Requirements Pentium 166 Processor or higher Minimum of 4MB free hard disk space Microsoft Windows 95 98 98 SE ME NT4 with SP4 or SP6 2000 An available external Serial COM Port with an available IRQ A POTS line or an analog extension of a PBX An analog telephone set OR a Headset 2001 Way2call Communications Ltd all rights reserved 3 Hi Phone DeskTop H W Setup 1 07 98 3 Installation This section describes the installation process 3 1 Installing the hardware 3 1 1 Hi Phone DeskTop RS 232 Model For use with a computer modem see section 3 1 1 1 otherwise see section 3 1 1 2 3 1 1 1 Connecting the Hi Phone DeskTop with a computers modem a First turn off your computer Connect the Hi Phone DeskTop to an available COM port located at the rear of the computer using the supplied RS 232 cable See Item D in Figure 3 and Figure 4 If the COM Port has a 25 pin connector DB25 a 9 to 25 pin adapter will be required c If connected disconnect the telephone cable from the modem telephone port marked PHONE at the back of the computer d Connect the telephone cable to the Hi Phone DeskTop
6. ck on My Computer Click Manage and then proceed to click the Device Manager in the left section located under Shared Folders On the right hand section of the screen click IP Telephony Serial Adapters and you will find an icon for your particular Hi Phone device The Found New Hardware Wizard message is displayed Click Next Select Search for the best suitable driver for my device Click Next Select Specify a location only Make sure that you clear the other choices Click Next Insert the supplied installation CD ROM into the drive Minimize the Hi Phone Setup CD window if launched during installation process Using the appropriate CD driver letter type lt drive gt win2000 Click OK Click Next then click Finish Continue on to Software Installation sa 7Oo A905 3 3 Software Installation 3 3 1 Installing the drivers A Important For installing with Windows NT or 2000 you should be logged on with Administrator privileges NOTE Before installation it is recommended to close all applications a If not done at this time insert the install CD into the drive now The Hi Phone Setup CD dialog box will appear b If the Hi Phone Setup CD dialog Box does not appear double click the My Computer icon and then double click the CD ROM icon to run the Setup exe file c Inthe Hi Phone Setup CD dialog box select Install Drivers for the Hi Phone DeskTop tm and then select Install Hi Phone DeskTop drivers
7. done is NOTE Before installation it is recommended to close all applications a If not done at this time insert the install CD into the drive now The Hi Phone Setup CD dialog box will appear b If the Hi Phone Setup CD dialog Box does not appear double click the My Computer icon and then double click the CD ROM icon to run the Setup exe file c Inthe Hi Phone Setup CD dialog box select Install Drivers for the Hi Phone DeskTop tm and then select Install PBX ENABLE Patch see Figure 10 d Read the End Users License Agreement form see Figure 11 To accept and continue click Yes Figure 10 Install PBX Enable Patch 2001 Way2call Communications Ltd all rights reserved 11 Hi Phone DeskTop H W Setup 1 07 98 Soffer frcedse Agreement Figure 11 End User License Agreement Screen e Patch setup is now complete To record any changes that may have been made you must restart the computer now click Finish see Figure 12 Setup Complete Figure 12 Final patch setup screen 3 3 3 Drivers installation wrap up and test The Test Wizard confirms that the installation has been successfully completed a Using the mouse right click on the Hi Phone ia icon in the Task Bar and a pop up menu will appear b Select Test Wizard c Follow the instructions within the Test Wizard If the test is completed successfully the Hi Phone device was properly installed onto the PC 2001 Way2call Commu
8. eess 9 Figure 7 End User License Agreement SCreenn csccsesscsecsecneaeceeoeeeeceecnsaesnseneuesnsnsesneatsneons 9 Figure 6 FarGwale device SelUD aavwens inte iteee iin he ab een Ob i ae ee 10 Figure 9 Final drivers setup screen cceccecsececseceecneatceeonececsecnsaesnsoneatsnsonscesetonsaesneeneatsenens 10 Figure 10 Install PBX Enable Patch siiscisiiiieiisintiditan itecaidicoeceisbeieeneiieaeatsiendieaiiakeesebadau cannes 11 Figure 11 End User License Agreement SCreen ccsccscssccecsesnecnseecneatsescnecesessnscnseecneatsneens 12 Figure 12 Final patch setup SCrEEM auiii A AA 12 2001 Way2call Communications Ltd all rights reserved i Hi Phone DeskTop H W Setup 1 07 98 Figure 13 Uninstall CIV CUS wiccvcacanderocsestonanasvenutnciade hiedevanican samnoutaennaacameaeadienenntaemenaesmnanedy 13 Figure 14 Confirm removal of Plug amp Play driver ccccccseseseeeeeeseeeeseeeeeeeeeeeseeseeeeeeensessneenans 13 Figure 15 Selecting Hi Phone WAVE river ccceccccccceeeeececeeeeeeeeeeeceeeesecnneeeeeeeneeeeeessnneeeess 14 Figure 16 Selecting Hi Phone aS TAPI device cccecccceseeeeneeeeeeeeeenseeeeeseeceneeseeeseenneeeeeseeas 15 Figure 17 Volume and Gain Control sssasaennnnanannnnunannnnnnnnnnunnnnnnunnnnnnnnnnannnnnnnnnnnnnnnnnnnnn tee 15 Figure 18 Activating the Hi Phone options MENU scscccccseeeeeceeeeeeeeeseeeeneeeeeenneeeeeeenneeeess 16 2001 Way2call Communicat
9. ersions you are using right click the Hi Phone icon in the Task Bar and a pop up menu will appear Select About see Figure 1 The about screen will show see Figure 2 letting you collect all the needed information about the device hardware and drivers NOTE The Hi Phone icon will show in the Task Bar only after installing the drivers see section 3 2001 Way2call Communications Ltd all rights reserved 1 Hi Phone DeskTop H W Setup 1 07 98 About Figure 2 About screen 1 2 Hi Phone Features Connects any telephone set and or a phone line to the computer Enables you to send receive voice streams 8KHz mu Law a Law or PCM WAVE data to from both Local Echo suppression of voice sent to the handset line Telephone handset on off hook detection Telephone set keypad keys press amp release detection Telephone set Hook Flash detection Telephone set Ringer activation Phone line dialing answering open close the line dial DTMF digits call progress analysis including voice energy presence Remote party incoming DTMF detection Incoming calls RING signal detection CID Caller ID and CIDCW Caller ID on Call Waiting data 2001 Way2call Communications Ltd all rights reserved 2 Hi Phone DeskTop H W Setup 1 07 98 2 Before you start 2 1 What s in the package One Hi Phone DeskTop device A RJ 11 phone cord for connecting the device to your telephone set A RS 232 null modem c
10. g Turn Computer on h For first time hardware installation proceed to Plug amp Play Device Driver Installation Otherwise continue on to Software Installation i ra ree nah Hi Pone DeskTop Head Set Phone Line RS 237 12W DC aia Ca e Figure 5 Connecting Hi Phone DeskTop with NO modem ee ee 2001 Way2call Communications Ltd all rights reserved 6 Hi Phone DeskTop H W Setup 1 07 98 3 2 Plug amp Play Device Driver Installation For first time installation of your Hi Phone DeskTop device the Plug amp Play mechanism of the operating system will recognize that new hardware has been installed Follow these step s for installing Plug amp Play device driver Windows NT4 does not support Plug amp Play A Important For installing with Windows 2000 you should be logged on with Administrator privileges 3 2 1 Windows 95 a hoang h 3 2 2 Wi NOTE Upon completion to see if the Plug amp Play has been successfully installed using the mouse right click on My Computer Then select the Device Manager tab under the title of Other Devices you will find an icon for your particular Hi Phone DeskTop device A dialog box appears stating that new hardware has been located on the system Select the option Driver from disk provided by Hardware Manufacturer Click OK The Install from Disk screen appears Insert the supplied installation CD ROM into
11. hone2000 and for Windows NT the default destination folder is C Program Files Hi PhoneNT Hi Phone is the default program folder for the application g Files will now be copied to the computer s hard drive h The Hardware Configuration operation will try to automatically locate the device see Figure 8 2001 Way2call Communications Ltd all rights reserved 9 Hi Phone DeskTop H W Setup 1 07 98 a NOTE Windows NT does not support automatic ports scanning and in the eventthe device is not detected it should be selected manually If for ANY reason your device cannot be located make sure that the Hi Phone device is properly installed and then click Retry If the H W still cannot be located click Cancel to finish the installation and then refer to 4 4 Hardware Configuration Hi Phone setup Te A PCMCIA device S gt Desktop on COM gt Desktop on COM Figure 8 Hardware device setup i Setup is now complete To record any changes that may have been made you must restart the computer now click Finish see Figure 9 Setup Complete Figure 9 Final drivers setup screen 2001 Way2call Communications Ltd all rights reserved 10 Hi Phone DeskTop H W Setup 1 07 98 3 3 2 Installing the PBX Enable Patch A Important For installing with Windows NT or 2000 you should be logged on with Administrator privileges The patch should be installed ONLY after the drivers installation was
12. ions Ltd all rights reserved ii Hi Phone DeskTop H W Setup 1 07 98 1 Introduction Way2call solutions are ideal for customized development System integrators solution providers and OEMs can customize their solution to a wide variety of market applications such as converged IP and PSTN call centers SOHO communication solutions i e medical and law offices insurance companies etc IP PBX systems on line service providers and more This document was designed to assist you with installing and using the Hi Phone DeskTop product 1 1 Using This Document This Document can be used for integrating existing or new applications with Way2call s Hi Phone DeskTop devices Way2call Communication Ltd reserves the right to make changes to the Hi Phone DeskTop devices and to the content of this document without notice 1 1 1 Symbols The following words and symbols mark special messages throughout this guide hs NOTE Text set off in this manner presents commentary or interesting points of information A Important Text set off in this manner presents clarifying information or specific instructions 1 1 2 Serial Number When requesting information or support provide the Hi Phone DeskTop device serial number The serial number is located on the bottom of the device 1 1 3 Locating Additional Information The Hi Phone DeskTop device comes with various drivers as described in this guide To identify what v
13. lick the Hi Phone GS icon This will display two slider controls see Figure 17 that enable you to change the volume and gain and or mute its channels The icon with the speaker controls the volume while the microphone icon controls the gain a NOTE There is also an option for H W Echo Canceling DO NOT change this option without consulting Customer Support H hone Deskiag fie ae Options Help Volume amp Gain Prrereer errr rrr tree rrr rrr eee eee eee Figure 17 Volume and Gain Control Hardware Configuration The H W Configuration feature enables you to select the COM port from a list or activate automatic scan of all available COM ports to detect the Hi Phone device confirms that the installation has been successfully completed 2001 Way2call Communications Ltd all rights reserved 15 Hi Phone DeskTop H W Setup 1 07 98 a Using the mouse right click on the Hi Phone GR icon in the Task Bar and a pop up menu will appear see Figure 18 b Select H W Configuration Follow the instructions on the screen Yolume Gain controls _ He Configuration Test wizard Suspend device Figure 18 Activating the Hi Phone options menu 4 5 Test Wizard The Test Wizard confirms that the Hi Phone device is properly installed and functioning well a Using the mouse right click on the Hi Phone ea icon in the Task Bar and a pop up menu will appear see Figure 18 b Select Test Wizard F
14. ls voice recording etc Just pick up the handset and use it as you would use your sound card with microphone and speakers a NOTE The device has many advanced features such as direct dialing of a phone number for an Internet call ringing the telephone set on incoming calls and answering calls by picking up the handset To enable these features you will need to interface to other drivers as described later in this document Ante d ng arf NetMeeting will use the following wave device for audio Recording HiPhone 95 98 Wave Playback HiPhone 95 98 Wave Maestro Playback HiPhone dove Wave he cone Back Cancel Figure 15 Selecting Hi Phone WAVE driver 2001 Way2call Communications Ltd all rights reserved 14 4 2 4 3 4 4 Hi Phone DeskTop H W Setup 1 07 98 Using the TAPI driver To use the TAPI driver use any TAPI enabled application e g Microsoft Outlook Symantec ACT etc and select the Hi Phone device in its Line Device setup see Figure 16 Maing fatans ki Settings for speed dialing Name Phone number pelete Settings For phone number Formatting and dialing Automatically add country code to local phone numbers Dialing Properties Connect using line H Phone Device Line Properties AZE TOME LAG ICE ee ee e ee or ae Figure 16 Selecting Hi Phone as TAPI device Changing Volume amp Gain Double c
15. mw gt Hi Phone DeskTop H W User Manual 1 07 98 2001 Way2call Communications Ltd all rights reserved 7 Giborei Israel St Suite 212 P O Box 8513 Netanya 42504 Israel Tel 972 9 885 1111 FAX 972 9 885 9914 http www way2call com DOC2012 Hi Phone DeskTop H W Setup 1 07 98 Table of context 1 DEF OGUCHIO Ns woctasceaaannadeasnaaiceasnu anita a tans Gaaduensnauduen a 1 LI USING Tits DOCUMEN isinru a 1 ELL SOV IID eae N a 1 t2 Senai NUMDE irie E aneteenenieres 1 1 1 3 Locating Additional Information s s ssssesssssnsnenunsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenennnnne 1 L2 HiPhone Features sson A E betcouaueeaaceenciextuecaannauatceanaes 2 2 Before VOW stalt sesira a a aN 3 AL Whatsm the package sosisedirote ae a be wacoounseanyeeaetauetan 3 22 SVSUCINGR COUIRCIMCINS fs gctecnsecrumasecinnss E A aE a AE E 3 3 TNSEAN ALON sssi A NA 4 Sale Installing the NabGlWal Gt oos E E 4 3 1 1 Hi Phone DeskTop RS 232 Model cccsscssecssesesccnssesuscccuensccauecnsuenuseenscenusassesunesss 4 3 2 Plug amp Play Device Driver Installation cccccccsscsrsesscersecuscesuecesseuecuseearsecarsecurarsesuesenaes 7 Sek WINGOWS OS iarasi A tm ham uela ghtateemanmuuamannaeemiatoenanns 7 B22 NVINGOWS 99 A 9G SE raes raara E opin erty ae oes ht wd a eats tasiec awe tsvacthaneoeaces 7 B25 WIndows 2000 seas decree here ees peepee ence te aed aun ooluee eaten deauleeety ca 8 233 SOP
16. nications Ltd all rights reserved 12 Hi Phone DeskTop H W Setup 1 07 98 3 4 Uninstalling 3 4 1 Uninstalling the Hi Phone drivers To remove the Hi Phone drivers follow these steps a Go to Start Settings Control Panel Double click the Add Remove Programs b Choose the Hi Phone S W amp Drivers from the Windows Add Remove Programs properties screen see Figure 13 c Click the Add Remove button d Follow the instruction on screen Ant fenore Programs Propenies Ei Ea Install ninstall windows Setup Startup Disk eI To install a new program from a floppy disk or CD ROM drive click Install Install fa The following software can be automatically removed by Windows To remove a program or to modify its installed components select it from the list and click Add Remove CallManager loon Wizard ICQ JungleFort Installer LiveUpdate Microsoft Age of Empires Microsoft IntelliT ype Pro A OF Cancel Apply Figure 13 Uninstall drivers e To remove the Plug amp Play device drivers click Yes when asked if you want to do so see Figure 14 HiPhone Lninsiat 2 Do you want to delete the Hi Phone Plug and Play information too Figure 14 Confirm removal of Plug amp Play driver hs NOTE With Windows NT and Windows 2000 you will need to manually reboot the PC after uninstalling the software 2001 Way2call Communications Ltd all rights reserved 13 Hi
17. ollow the instructions within the Test Wizard If the test is completed successfully the Hi Phone device was properly installed onto the PC 2001 Way2call Communications Ltd all rights reserved 16
18. one Line RS 232 123W DC a g ol E Phone Line c3 Internal Modem Figure 4 Connecting Hi Phone DeskTop with internal modem 2001 Way2call Communications Ltd all rights reserved 5 Hi Phone DeskTop H W Setup 1 07 98 3 1 1 2 Connecting the Hi Phone DeskTop with NO computer modem a Close all applications and then turn off the computer Connect the Hi Phone DeskTop to an available COM Port located at the rear of the computer using the supplied RS 232 cable See Item D in Figure 5 If the COM Port has a 25 pin connector a 9 to 25 pin adapter will be required c Connect the telephone cable to the Hi Phone port marked PHONE at the rear of the unit See Item B in Figure 5 d Using the telephone cable supplied connect the rear of the Hi Phone DeskTop marked LINE to the telephone wall jack See Item C2 in Figure 5 Important Connect the AC Adapter unit to the Hi Phone DeskTop BEFORE plugging it into the wall socket e Connect the AC Adapter 12VDC 500mA Power supply unit to the port marked 12VDC at the rear of the Hi Phone DeskTop See Item E in Figure 5 and then plug it into the AC socket NOTE The LED on the far left of the Hi Phone DeskTop indicates a connection to the power source If the LED is not on check the DC polarity of the connector f Connect the Head Set Optional to the port at the rear of the Hi Phone DeskTop marked HEADSET See Item A in Figure 5
19. see Figure 6 d Read the End Users License Agreement form see Figure 7 To accept and continue click Yes 2001 Way2call Communications Ltd all rights reserved 8 Hi Phone DeskTop H W Setup 1 07 98 Figure 6 Install Hi Phone Drivers for Windows DONE frcendse Agreement Please read the following License Agreement Press the PAGE DOWN key to see the rest of the agreement END USER LICENSE AGREEMENT IMPORTANT INFORMATION PLEASE READ THIS AGREEMENT CAREFULLY BEFORE OPENING THE PACKAGE AND OR USING THE CONTENTS THEREOF AND OR BEFORE USING OR INSTALLING THE SOFTWARE PROGRAM ALL ORDERS FOR AND USE OF THE ENCLOSED SOFTWARE AND RELATED HARDWARE including without limitation any related documentation hereinafter Product SUPPLIED BY Wary 2 Call COMMUNICATIONS LTD hereinafter Wapecall ARE AND SHALL BE SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IM THIS AGREEMENT BY OPENING THE PACKAGE CONTAINING THE PRODUCT AND OR B r DOWNLOADING THE SOFTWARE as defined hereunder ANDOA BY INSTALLING gt Do you accept all the terms of the preceding License Agreement If you choose No Setup Will close To install Hi Phone you must accept this agreement 4 Back Tez Ho Figure 7 End User License Agreement Screen e The default destination folder for installed files for Windows 95 98 ME is C Program Files Hi Phone For Windows 2000 the default destination folder is C Program Files Hi P
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