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AXIS P1425-E User Manual

1. 17 Camera Settings sisri race aves donnee ee a dede E L man eee 18 VIEW ArEd sis nn ages dre de are dau ne Pr ONES das Des ohne de oe 20 Overlay ai ads Le ton entendons amet nee none eee Tate ne men 20 Privacy Mask io octetos Lea 22 FOCUS EE ZOOM a a id tn id jua 22 Configure the Live View Page 24 PTZ Pan Tilt Zoom s oomsmiciiccrrr ri daa 26 Preset POSITIONS ocx cage Pek ede ges RR Re edge ew Oe DR ee 26 Guard TOUR oc e semaines ae Blaha A ne rat a GERE REN es 26 Advanced A Eoin wakes Econ Eb ae T EA ae E D beeen 26 Control OUCUES comic it e ub mune a 27 Detectors aia eras bdo a e 28 Camera Tampering 28 Motion Detection aussi me sons pensais etes oa iii 28 Applications os a made een cane male ee eens 31 Application Licenses 31 Install ARplCATIOM square ds ei cade clare waa eta 31 Application Considerations 31 EVENS saeni nams ienna eua cote ia bosses one 33 Set Up Action Rules 33 Add RECIPIENTES 2 god A a eee alae ee aetna dx 34 Create Schedules 2242 severe eked energie eed beg ea tages ee eee 34 Set Up Recurrences 425 seule he sees ee ke AE 35 Recordings oe ec ee re ee ee ee er A 36 Recording LISE eseririon nia ara Reber ds din aie 36 Continuous Recording
2. Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used xrtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp 13 AXIS P1425 E Network Camera Media Streams Note e lt ip gt IP addess e The Axis product supports QuickTime 6 5 1 and later e QuickTime may add latency to the video stream e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 14 AXIS P1425 E Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s
3. 5 Click Save to enable the settings To access the Axis product via the desired protocol in the address field in a browser enter https for the HTTPS protocol and http for the HTTP protocol The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e aCAcertificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 39 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options gt Security gt IEEE 802 1X 2 Select a CA Certif
4. AXIS P1425 E Network Camera User Manual About this Document This manual is intended for administrators and users of the AXIS P1425 E Network Camera and is applicable to firmware 5 55 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purp
5. 0V DC 1 0 V DC DC output 2 Can be used to power auxiliary equipment 12VDC Note This pin can only be used as power out Max load 15 mA Digital Input 3 Connect to pin 1 to activate or leave floating unconnected O to max 30 V DC to deactivate Digital Output Connected to pin 1 when activated floating unconnected when deactivated If used with an inductive load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 0 to max 30 V DC open drain 100 mA 56 AXIS P1425 E Network Camera Technical Specifications 12 V max 15 mA SD Card Slot Supports microSD cards with up to 64 GB of storage For best recording performance use a microSDHC or microSDXC card with speed class 10 Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams reso
6. 36 Languages seniai om fail das eee ee nee ed nes ane alm a se 37 System OP UONS is cheat Lise nine an a 38 SEU eo iia uti 38 Date Et TIME caia e lala 40 NetWork sage E Ae date a aE WG Raw ea dame Bae ere 40 SOGE aaar orda ives Roe c tne ke Med ema en E SE she yee ae eat 46 Ports EE DEVICES ios Sekt Saves ed 47 Maintenance oia a Rd Ra da 47 SUDPOT ars iones da ei 47 Advanced NOOO gt he Raa da pine eats ee ee adn Bee are 48 Reset to Factory Default Settings 49 Troubleshooting sins ains ora rng Re o o an mca de 50 Check the Firmware 22sec s go e adieu ee ated de 50 Upgrade the Firmware ee eee eee eee teens 50 Symptoms Possible Causes and Remedial Actions 51 Technical Specifications escasa als il 54 A A en oies 56 AXIS P1425 E Network Camera Table of Contents Performance Considerations AXIS P1425 E Network Camera Hardware Overview Hardware Overview microSD card slot 1 0 connector Control button Network connector Status LED indicator Part number P N amp Serial number S N O O1 R WN Connectors and Buttons For technical specifications see page 54 Network Connector RJ45 Ethernet connector with Power over Ethernet PoE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific
7. 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help O Advanced Controls Advanced PTZ settings can be configured under PTZ gt Advanced gt Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button The following PTZ controls are enabled by default e Pan control e Tilt control e Zoom control 26 AXIS P1425 E Network Camera PTZ Pan Tilt Zoom To disable specific controls deselect the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Control Queue Note e The administrator can enable and disable PTZ controls for selected users e To identify different users in the viewer group cookies must be enabled on the client e The Control queue polltime is measured in seconds For more information see the online help O The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering
8. the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed e When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp s lt IP address gt lt serial number gt temp ping 1 408 lt IP address gt In Windows type the following from a c
9. 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment The product shall be grounded either through a shielded network cable STP or other appropriate method Battery The Axis product uses a 3 0 V BR CR2032 lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of five years Low battery power affects the operation of the RTC causing it to reset at every power up When the battery needs replacing a log message will appear in the product s server report For more information about the server report see the product s setup pages or contact Axis support The battery should not be replaced unless required but if the battery does need replacing contact Axis support at www axis com techsup for assistance e Risk of explosion if the battery is incorrectly replaced e Replace only with an identical battery or a battery which is recommended by Axis e Dispose of used batteries according to local regulations or the battery manufacturer s instructions Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe This symbol means
10. 3 Keep the control button pressed for about 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup gt System Options gt Maintenance 49 AXIS P1425 E Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrade the Firmware Important e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user e Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note e After the upgrade process has completed
11. Advanced gt Controls see Controls on page 26 11 AXIS P1425 E Network Camera Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some frames are dropped Unicasting is used for video on demand transmission so that there is no video traffic RNP Over er This unicast method RTP tunneled ONET RTSP on the network until a client connects and is useful
12. Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 38 2 TCP IP See page 40 3 Date amp Time See page 40 4 Video Stream See page 16 5 Focus amp Zoom See page 22 The Basic Setup menu can be disabled from System Options gt Security gt Users 15 AXIS P1425 E Network Camera Video Video It is possible to configure the following video features in your Axis product e Video stream See page 16 e Stream profiles See page 17 e Camera settings See page 18 e View areas See page 20 e Overlay image See page 20 e Privacy mask See page 22 e Focus and zoom See page 22 Set Up Video Streams To set up the product s video streams go to Video gt Video Stream The video stream settings are divided into the following tabs e Image See page 16 e H 264 See page 17 e MJPEG See page 17 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from e Video gt Video Stream Under Preview click
13. as it is relatively simple to configure gt requests the stream firewalls to allow RTSP traffic Nate tratihere are maxim m f 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images ar
14. data loss To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup gt System Options gt Storage gt SD Card and click Unmount Note For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 6 The contro button is used for e Resetting the product to factory default settings See page 49 e Connecting to an AXIS Video Hosting System service See page 42 To connect press and hold the button for about 3 seconds until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 42 To connect press and hold the button for about 3 seconds LED Indicators Note e The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed Amber Steady during startup Flashes during firmware upgrade Amber Red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure AXIS P1425 E Network Camera Access the Product Access the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be u
15. messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold start e Warm start e Link up e Authentication failed Note All AXIS Video MIB traps are enabled when SNMP v1 v2c traps are enabled It is not possible to turn on or off specific traps SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 38 To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 49 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP M RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video
16. one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 38 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 33 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue 27 AXIS P1425 E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated Increase time to prevent false alarms for known conditions that affect the image 3 Select
17. stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompan y com is
18. time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 43 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 42 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help O for information on how to create custom date and time formats To include date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled 40 AXIS P1425 E Network Camera System Options IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Netw
19. to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image To automatically scale the image to the resolution used by the Axis product select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image To upload an overlay image 1 Go to Video gt Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexadecimal values see the online help O To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save To select the image to use as overlay 1 Go to Video gt Overlay Image 2 Select the image to use from the Use overlay image list and click Save To display the overlay image 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings se
20. 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and
21. Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 33 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 29 To control the number of motion detection
22. CBR H 264 Image settings WDR dynamic contrast manual shutter time compression color brightness sharpness white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light text and image overlay privacy masks Rotation 0 90 180 270 including corridor format Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org Supported IPv4 v6 HTTP HTTPS SSH SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour protocols UPnP SNMPv1 v2c v3 MIB I1 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org 54 Technical Specifications AXIS P1425 E Network Camera Function group Item Specifications System Application Open API for software integration including VAPIX and AXIS Camera Application Integration Programming Platform from Axis Communications specifications available at www axis com Interface AXIS Video Hosting System AVHS with One Click Camera Connection ONVIF Profile S specifications available at www onvif org Intelligent video Video motion detection support for AXIS Cam
23. IS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller e Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode 24 AXIS P1425 E Network Camera Configure the Live View Page e Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel e Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 12 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup gt Live View Con
24. Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field e To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator e To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will
25. Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply e Video amp Audio gt Focus amp Zoom Select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply Image The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Mirror image If required the image can be mirrored e Rotate image If required the image can be rotated 16 AXIS P1425 E Network Camera Video e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions e Overlay settings See Overlay on page 20 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression stan
26. Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go
27. ack action is started if the primary action cannot be started for example if connection to a recipient cannot be established Fallback actions are typically used to send email notifications on failed actions or to upload images to a secondary recipient 33 AXIS P1425 E Network Camera Events Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events gt Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email
28. addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 39 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page 34 AXIS P1425 E Network Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly for ex
29. al network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 38 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal i
30. alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 29 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 33 28 AXIS P1425 E Network Camera Detectors Note e Using the motion detection feature may decrease the product s overall performance e The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select a desired resolution for viewing while setting up Motion Detection from the View in list 3 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 4 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 5 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 6 Click Sav
31. ample every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 35 AXIS P1425 E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 36 e To set up action rules see page 33 e To access recordings see Recording List on page 36 e To configure camera controlled storage see Storage on page 46 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Downloa
32. anually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced Note This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selec
33. cordings continuously Under General Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under General Settings Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com products cam_companion_software supported htm Note For NAS recommendations see www axis com To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings 46 AXIS P1425 E Network Camera System Options Ports amp Devices 1 0 Ports The Axis pro
34. d The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices see Storage on page 46 To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select the type of storage device from the Storage list 4 Select a Stream profile to use for continuous recordings 5 Click Save to
35. d in decibel dB is the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image noise Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Example Consider an area where people or vehicles move during the day but where there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris is used Use the Iris adjustment slider to set the preferred F value The scale represents the amount the iris is open If set to O the iris is opened as much as possible If set to 100 the iris is closed as much as pos
36. d set up the network share See page 46 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help 12 Fallback Action A fallb
37. dard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The H 264 stream settings can be configured from the Video gt Video Stream page Select the H 264 tab The settings defined in this page will apply to all H 264 streams that do not use a stream profile The GOV length is the number of frames between two consecutive frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports the following H 264 profile s e Baseline The Baseline profile is recommended for clients that don t support CABAC entropy coding e Main The Main profile provides higher compression with maintained video quality compared to the Baseline profile but requires more processing power to decode The bit rate can be set as Variable bit rate VBR or Constant bit rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is reco
38. duct provides one input port and one output port for connection of external devices For information about how to connect external devices see Connectors on page 56 The 1 0 ports are configured under System Options gt Ports amp Devices gt I O Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e the focus position e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 49 To reset the o
39. e To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description Object size relative to window size Object memory length Difference in luminance between background and object High level 100 Only very large objects trigger motion detection An object that appears in the window triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 29 AXIS P1425 E Network Camera Detectors Note e To trigger on small objects or movements use several small motion detection windows ra
40. e direction of the mouse pointer O Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel C Cpanel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 26 Source To view a specific view area or preset position select it from the Source list View Area 1 X Go Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a e position on the bar to steer the camera view to that position C Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position E Brightness bar Click on a position on the brightness bar to adjust the image Glir brightness This setting will not be saved To make a saved change go to Setup gt E Video gt Camera Settings gt Brightness and adjust the brightness F PAN et OCL a TIS Right C ZOOM wide L ee gt Tele F BRIGHTNESS E a i Down Clicking Zoom out to overview image will set the camera to the minimum zoom position In this position the camera Zoom out to overview image cannot pan or tilt The PTZ controls can be disabled under PTZ gt
41. e restarted To start the application go to Setup gt Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 31 AXIS P1425 E Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 32 AXIS P1425 E Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can start a recording or send an email notification when motion is detected The set of conditions that defines how and when the action is triggered is called an action rule Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action For more information about available triggers and actions see and The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors gt Motion Detection and configure a motion detection window See page 29 2 Go to System Options gt Storage an
42. e the product is accessed the root password must first be configured For instructions see Set the Root Password on page 8 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 43 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requ
43. e then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 12 AXIS P1425 E Network Camera Media Streams The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start screen or Start menu e Alternatively right click the video image in Internet Explorer and click Settings Video Audio PTZ Recording General Network Streaming Snapshot H264 AXIS Media Control a Copyright 2004 2014 Axis Communications AB Version 7 0 Versions Item Version Media Control 7 0 8 0 Audio Component 3 3 6 0 RTP Source Filter 3 3 25 0 H 264 Video Decoder 4 0 0 0 Motion JPEG Video Decoder 3 0 4 0 File Writer 3 0 11 0 Overlay Mixer Filter 2220 View License View User s Manual ME
44. era Application Platform enabling installation of additional applications Event triggers Detectors Day Night Mode Live Stream Accessed Tampering Hardware Network Temperature Input Signal Digital Input Port Manual Trigger Virtual Inputs Storage Disruption Recording System System Ready Time Use Schedule Recurrences Event actions File upload via FTP HTTP and email Notification via email HTTP and TCP External output activation Video recording to local storage Day night mode Video buffer 40 MB pre and post alarm General Casing IP66 and NEMA 4X rated casing polyester polycarbonate blend Memory 256 MB RAM 128 MB Flash Power Power over Ethernet IEEE 802 3af 802 3at Type 1 Class 3 max 11 2 W Connectors RJ45 10BASE T 100BASE TX PoE Terminal block for 1 alarm input and 1 output Local storage Supports microSD cards with up to 64 GB of storage For best recording performance use a microSDHC or microSDXC card with speed class 10 card not included Support for recording to network share Network Attached Storage or file server Operating Temperature 30 C to 50 C 22 F to 122 F conditions Humidity 10 100 RH condensing Approvals EN 55022 Class A EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 61000 6 2 EN 55024 FCC Part 15 Subpart B Class A ICES 003 Class A VCCI Class A C tick AS NZS CISPR 22 Class A KCC KN22 Class B KN24 IEC EN UL 60950 1 IEC EN UL 60950 22 IEC EN 60529 IP66 NEMA 250 type 4
45. ess has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 40 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 43 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic 51 Troubleshooting AXIS P1425 E Network Camera Problems with streaming H 264 Problems with AXIS Media Control nternet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 di
46. etwork gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t lt IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 41 AXIS P1425 E Network Camera System Options 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address gt in the Location Address field For other methods of assigning the IP address see the Installation and
47. ewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings e Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AX
48. fig 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt I O Ports and set the port s Normal state For more information about 1 0 ports see 1 0 Ports on page 47 25 AXIS P1425 E Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area For more information on view areas see View Area on page 20 Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position A preset position consists of the following values e Pan and tilt positions e Zoom position Each view area has its own preset positions Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ gt Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the View Time in seconds or minutes
49. icate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 40 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled 39 AXIS P1425 E Network Camera System Options A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate
50. ies depending on geographic region The Americas usually use 60 Hz whereas most other parts of the world use 50 Hz Local variations could apply Always check with the local authorities The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page View size Click the View size buttons to show the image in full size right button or to scale down the image to fit the O browser window left button Stream profile Select a stream profile for the Live View page from the Stream Profile drop down list For information about how cc xes Es to configure stream profiles see page 17 lotion G H 264 HDTV Quality Balanced Output 1 Click Pulse to activate the product s output port for a defined period of time For information about how to Q enable and configure output buttons see page 25 Output 1 Click the Active Inactive buttons to manually activate and inactive the product s output port For information O about how to enable and configure output buttons see page 25 Trigger The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to 0 configure and enable the button see Manua
51. ifiers see File Naming amp Date Time Formats in the online help O It is also possible to display text when an action rule is triggered see Use Overlay Text in an Action Rule To enable overlays 1 Go to Video gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help O 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 40 20 AXIS P1425 E Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and Pan Tilt Zoom movements Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area For more information about privacy masks see Privacy Mask on page 22 To use an overlay image the image must first be uploaded
52. install and start an application 1 Go to Setup gt Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrade the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must b
53. ions Disable WDR in low light conditions for optimal exposure Note This setting is only possible when using automatic exposure control Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Shutter Et Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light 18 AXIS P1425 E Network Camera Video Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter speed can cause moving objects to appear blurry Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced For example to get 30 fps set Max shutter to 1 30 e Fixed to use a fixed shutter speed Gain measure
54. ires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 38 AXIS P1425 E Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 49 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 49 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Note Power line frequency var
55. is available in Internet Explorer only See AXIS Media Control AMC on page 12 for more information The toolbar displays the following buttons O The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified O in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in O the AMC Control Panel Enable this button from Live View Config gt Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users 10 AXIS P1425 E Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area see View Area on page 20 With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ gt Control Queue O Click the Emulate joystick mode button and click in the image to move the camera view in th
56. is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video gt Camera Settings and select Enable View Areas To add a new view area 1 Go to Video gt View Area 2 Click Add 3 The new view area appears under Selected view area Enter a descriptive name in the Name field 4 Select an Aspect ratio and a Video stream resolution 5 A new view area covers the whole image Use the mouse to move and resize the view area 6 Select Enable PTZ to enable digital PTZ for the view area 7 Click Save to save the settings To modify a view area select the view area in the list and modify the settings as required Click Save To remove a view area select the view area and click Remove Note The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available mod
57. l Trigger on page 10 AXIS P1425 E Network Camera Access the Product Snapshot Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Heater The product s heater is controlled by the ambient temperature and is turned on and off automatically If required O the heater can be activated manually by clicking the Heater button To show the button go to Setup gt Live View Config Under Action Buttons select Show heater button and specify the number of minutes the heater should be activated Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 33 To show the manual trigger buttons in the Live View page 1 Go to Setup gt Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar
58. lect Include overlay image at the coordinates 3 To control the image s position enter the X and Y coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside the video image the overlay image will be moved so that the whole image is visible 4 Click Save Use Overlay Text in an Action Rule Action rules see page 33 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 21 AXIS P1425 E Network Camera Video 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events gt Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that D wi
59. ll be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter D in the Include text field and enter Motion detected in the Text field when setting up the action rule Note To display text in multiple view areas overlay text must be enabled in each view area Privacy Mask A privacy mask is a user defined area that prevent users from viewing parts of the monitored area Privacy masks appear as blocks of solid color and are applied on the video stream Privacy masks cannot be bypassed using the VAPIX application programming interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance Focus amp Zoom For installation instructions refer to the product s Installation Guide To set focus and zoom 1 Install the camera as described in the Installation Guide 2 Go to Video gt Focus amp Zoom 3 On the Basic tab set the zoom level using the slider The buttons lt and gt move the zoom position one step in either direction The buttons lt lt a
60. lution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected Running multiple ACAP Applications simultaneously may affect performance If the product includes several camera units running applications on multiple cameras may affect the frame rate 57 User Manual Ver M2 3 AXIS P1425 E Network Camera Date December 2014 Axis Communications AB 2014 Part No 61630
61. mission when installed according to the instructions and used in its intended environment e Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The product shall be connected using a shielded network cable STP that is properly grounded Canada This digital apparatus complies with CAN ICES 3 Class A The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique est conforme a la norme NMB ICES 3 classe A Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to
62. mmended to control the bit rate by selecting Constant bit rate CBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lower scene activity CBR allows you to set a target bit rate that limits the bandwidth consumption The CBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because CBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consiste
63. mmunication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer log in To use HTTPS an HTTPS certificate must first be installed Go to System Options gt Security gt Certificates to install and manage certificates See Certificates on page 39 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 38 AXIS P1425 E Network Camera System Options 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups
64. nd gt gt move the zoom position in multiple steps in either direction 4 Click Perform auto focus to focus the camera automatically 5 If more adjustments are needed go to the Advanced tab 22 AXIS P1425 E Network Camera Video Note e Movements in front of the camera should be avoided during automatic focusing On the Advanced tab focus can be adjusted manually 1 Click Open iris to open the iris to its maximum position This gives the smallest depth of field and provides the best conditions for focusing 2 Focus is set in the Focus window Use the mouse to move and resize the focus window 3 Click in the Focus position bar to focus on a desired location The buttons lt and gt move the focus position one step in either direction The buttons lt lt and gt gt move the focus position in multiple steps in either direction 4 When satisfied click Enable iris to enable the iris 23 AXIS P1425 E Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 17 e Default Viewer for Browser See page 24 e Viewer Settings See page 24 e Action Buttons These are the buttons described in Controls on the Live View Page on page 9 e User Defined Links See page 25 e Output Buttons See page 25 Default Vi
65. nd white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark lt can be adjusted using the slidebar White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online help O The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one of the options from the drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight condit
66. ntly good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 33 e When setting up continuous recording See Continuous Recording on page 36 17 AXIS P1425 E Network Camera Video e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup gt Video gt Stream Profiles To select a default stream profile for the Live View page go to Setup gt Live View Config Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black a
67. ocated on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from lt IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When HTIPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 49 IP addresses obtained from a DHCP server are dynamic and may change If the IP addr
68. occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 33 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount Formatting the card will remove all content including all recordings from the SD card 53 Technical Specifications AXIS P1425 E Network Camera Technical Specifications Function group Item Specifications Camera Models AXIS P1425 E Image sensor 1 2 8 progressive scan CMOS Lens f 3 10 5 mm F1 4 Autofocus Automatic day and night functionality Horizontal angle of view 33 93 Vertical angle of view 19 50 Diagonal angle of view 38 109 Minimum Color 0 25 lux at 30 IRE F1 4 illumination B W 0 05 lux at 30 IRE F1 4 Shutter time 1 27000 s to 2 s 50 Hz 1 33500 s to 2 s 60 Hz Video Video H 264 Main and Baseline profiles MPEG 4 Part 10 AVC compression Motion JPEG Resolutions 1920x1080 HDTV 1080p to 160x90 Frame rate H 264 Up to 25 30 fps 50 60 Hz Frame rate Up to 25 30 fps 50 60 Hz Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR
69. ommand DOS prompt this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t lt IP address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that opens use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 50 AXIS P1425 E Network Camera Troubleshooting 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 41 If the IP address intended for the product and the IP address of the computer used to access the product are l
70. ork gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 49 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 41 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt N
71. ose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsi The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdic
72. our graphics adapter Refer to the adapter s documentation for more information See Performance Considerations on page 57 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Set a Capture Mode that prioritizes frame rate Changing the capture mode to prioritize frame rate will lower the maximum resolution See The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 54 Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video gt Video Stream and Setup gt Video gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance 52 AXIS P1425 E Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems
73. problems in the FAQ database Search by product category or phrase e report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS P1425 E Network Camera Table of Contents Hardware OVERVIEW estupida rie 6 Connectors and Buttons 6 LED Indicators tomos ut pun ach alte esac Ru puede Da ados guia ep 7 Access the FIGGUCE as cc a iia 8 Access from a Browser 8 Access from the Internet 8 Set the Root Password 8 The Live View Page 9 Media Streams s s usia maaa a aa Eaa A a a TE a a a a E G a a a a a 12 How to Stream H264 eomovic n scenei sement tini agaia doe ee 12 MJPEG aigu vateas eme e be Seka aa haine ENN a ERER 12 AXIS Media Control AMC 12 Alternative Methods of Accessing the Video Stream 13 Set Up the Product ecvzrasa arial a ice 15 Basic Setup error vas on ab o ea gt Rew ane ud 15 VIGGO ias ae nese 16 Set Up Video Streams 16 Stream Profiles
74. ptics click Calibrate under System Options gt Maintenance gt Optics This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations If necessary configure focus and zoom again see Basic Setup on page 15 For information about firmware upgrade see Upgrade the Firmware on page 50 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 50 47 AXIS P1425 E Network Camera System Options System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report
75. s configured under System Options gt Network gt TCP IP gt Advanced Note e For NAT traversal to work this must be supported by the router The router must also support UPnPTM e In this context router refers to any network routing device such as a NAT router Network router Internet Gateway Broadband router Broadband sharing device or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP 43 AXIS P1425 E Network Camera System Options Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to m
76. save and start the recording 36 AXIS P1425 E Network Camera Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup gt Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Note e Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English e Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file e A language already installed in the product will be replaced when a current or a later version of the language file is uploaded 37 AXIS P1425 E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The u
77. sed with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 54 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Note e QuickTime is also supported for viewing H 264 streams e If your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Chrome Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first tim
78. ser list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF co
79. sible The actual F value is shown below the slider If automatic iris adjustment is enabled the iris will stay at this position as long as light conditions are favorable If light conditions change the iris will adjust itself to the best iris settings If automatic iris adjustment is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Night shift level bar helps determine when the camera will shift from day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will change to night mode earlier 19 AXIS P1425 E Network Camera Video View Area A view area is a cropped part of the full view Each view area is treated as a video source in Live View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution
80. splayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 12 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup gt Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for y
81. ted traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go to the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use 44 AXIS P1425 E Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send
82. that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and software updates e find answers to resolved
83. the Class A limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded Notice This is a Class A product In a domestic environment his product may cause RF interference in which case the user may be required to take adequate measures This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Notice This is a Class A product In a domestic environment his product may cause RF interference in which case the user may be required to take adequate measures Japan CORE 7 72A Pr o CORES RER ETE TAC ERE AECID KT CO melo ERE E RE DEREA 8 ER DUES AR Y IM ER Y RD IST ER UTE UTE ERAN UI Korea ol 21712 21433 SATA IZA FE 21301 A ABOE AS 54202 H DE AO ASS IS LICE ABS EX El STP shi elded twisted pair A 0 NSO MSS AZ SHA Safety This product complies with IEC EN UL 60950
84. the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable 42 AXIS P1425 E Network Camera System Options NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help O Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the loc
85. ther than one large window and select a low object size e To avoid triggering on small objects select a high object size e While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended 30 AXIS P1425 E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications Note e It is recommended to run one application at a time e Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Install Application To
86. tions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards e Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 e Low Voltage LVD Directive 2006 95 EC See Safety on page 2 e Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for e Radio frequency e
87. to System Options gt Advanced gt Scripting If a script causes problems reset the product to its factory default settings see page 49 For more information see www axis com developer File Upload Files for example webpages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected user group viewer operator or administrator for the uploaded file 48 AXIS P1425 E Network Camera System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options gt Advanced gt Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 6
88. to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour 45 AXIS P1425 E Network Camera System Options Storage SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected Note For SD card recommendations see www axis com Supports microSD cards with up to 64 GB of storage For best recording performance use a microSDHC or microSDXC card with speed class 10 The following SD card file systems are supported e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating systems for personal computers The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove re
89. use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 1 0 Connector Use with external devices in combination with for example tampering alarms motion detection event triggering time lapse recording and alarm notifications In addition to the O V DC reference point and power DC output the 1 0 connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options gt Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices AXIS P1425 E Network Camera Hardware Overview SD Card Slot A microSD card not included can be used for local recording with removable storage For more information see Technical Specifications on page 54 e Risk of damage to SD card Do not use sharp tools or excessive force when inserting or removing the SD card e Risk of
90. x IEC 60721 3 4 Class 4M3 IEC 60721 4 4 Class 4K1 EN IEC 60068 2 1 EN IEC 60068 2 2 EN IEC 60068 2 6 EN IEC 60068 2 14 EN IEC 60068 2 27 EN IEC 60068 2 30 EN IEC 60068 2 78 Dimensions 132 x 132 x 247 mm 5 2 x 5 2 x 7 2 in HxWxD Weight 796 g 1 75 lb with weather shield Included Terminal block for 1 0 Mounting bracket Weather shield Drill template Installation accessories Guide Installation and Management Software CD Windows decoder 1 user license 55 AXIS P1425 E Network Camera Technical Specifications Function group Item Specifications Video AXIS Camera Companion software included on CD Basic surveillance for small management businesses where video is recorded to edge storage software AXIS Camera Station sold separately Fully featured surveillance for medium sized installations where video is recorded on a system server For more information and software applications from partners see www axis com products video software Optional AXIS T94F01M J Box Gang plate accessories AXIS T91A47 Pole Mount requires AXIS T94F01S Mounting Bracket AXIS T94P01B Corner Bracket requires AXIS T94F01M J Box Gang plate AXIS T94F01P Conduit Back Box Axis PoE Midspans Connectors 1 0 Connector 4 pin terminal block for e Auxiliary power DC output 0 9 o 0 e Digital Input o o Digital Output 1 23 4 0 V DC Function Pin Notes Specifications

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