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1. Name Config 4 Name Config 5 Name Config 6 4 Name Config 8 CONFIG MODE L i CONFIG MODE Name Config 7 Auto Save Auto Save Name Config 7 Name Config 8 Reset Cfg Names Enable T 8 al Reset Cfg Names Enable Figure 4 2 Configuration Mode GL408 412e Operator s Manual 4 4 ADVANCED MODE Unit 4 Printer Configuration The Advanced Mode is provided to make basic printer operational adjustments Typically once these adjustments or settings have been made they will not require additional address unless a new job is downloaded Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen Screens only display if Admin User is enabled within the Advanced Mode GL408 412e Operator s Manual ONLINE OFFLINE FUNCTION ON NOED MGP E r Print Mode Gap Mark Sensor Run Auto Cal Run Profile ncel Key Ret Status Port l Del Charfrm Fis Ld Char from Fis l Save Char to Fis Del Char frm RAM Ld Char at PwrUp Del Set frm Fis l Ld Set from Fis Save SettoFis Del Set from RAM Set at PwrUp Max Cache Memory Max Cached Char Standard Chars Bold Chars Extra Bold Char I Characters ch Counter Admin User Figure 4 3a Advanced Mode 4 5 Set Calendar MM DD YY
2. Interface Mode ENTER INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface WLAN ADDRESS IP Address Subnet Mask Gateway Address MAC Address DHCP IP Address XXX XXX XXX XXK Subnet Mask XXX XXX XXX Offline Process Gateway Address Disable XXX XXX XXX XXX MAC Address XXX XXX XXX XXX DHCP Disable WLAN ADDRESS WLAN SETTING X Screens only display if Admin User is enabled within the Advanced Mode gnore CR LF No tem No Check 8 ab INTERFACES ETHERNET PORT BCC Check Disable ETHERNET PORT Timeout History Buffer Temporary Timeout 10 sec Comm Protocol Status 5 Switch Out On Data Timeout Figure 4 9 WLAN Interface Mode GL408 412e Operator s Manual 4 12 Unit 4 Printer Configuration PGL EMULATION MODE This chapter provides the programming sequences required to correlate the printer s interpreter language with that of Printronics interpretor language Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the emulation type required Instead refer to the appropriate emulation chart ra O_o Autowrap Do FF at TOF Disable Enable
3. Data Timeout factory default The other ports Parallel Serial USB are able to send data to the printer when the timeout setting has been reached This setting is adjustable via the display menu item Timeout Session Close the other ports Parallel Serial USB are able to send data to the printer when the port has been closed Example If a RAW port of 9100 is open the printer will not accept data from another interface until that port is closed by the host WLAN ADDRESS IP Address Subnet Mask Gateway Address MAC Address DHCP Is a subset of menus of the INTERFACES mode Additional menus may be selected form here IP Address XXX XXX XXX XXXK This menu allows the IP Address for the TCP IP protocol to be set in four three digit segments SEG1 through SEG4 If the IP Address is assigned by Bootp ARP or DHCP it is dynamic and read only When changing the IP Address the printer resets the Network Interface Card NIC when the printer is placed online When the printer resets the NIC the LCD displays DO NOT POWER OFF After initialization is complete the LCD displays E NET INIT to signal that the NIC and printer are in the initialization process When both the NIC and printer have completed initialization the LCD displays E NET READY The factory default is 000 000 000 000 GL408 412e Operator s Manual 4 59 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETW
4. Ribbon roller adjustment is a trial and error activity that requires the pause of printing unlatching of the print head adjusting the guide relatching the print head and printing once again Several labels must be printed following each adjustment to determine if the adjustment was effective The ribbon roller is secured to the to the side of the upper print assembly and that s where the roller adjustment plate is located Loosen its set screw adjust the plate as perceived necessary then retighten its set screw NOTE To facilitate viewing of pertinent components Figure 6 9 does not show ribbon and media loaded When performing this adjustment acitivity both must be loaded NOTE Refer to their relative procedures within this manual for guidance on Print Head Balance Print Head Pressure and Ribbon Guide Alignment Figure 6 9 Ribbon Roller Alignment GL408 412e Operator s Manual 6 11
5. GL408 412e Operator s Manual 4 6 Unit 4 Printer Configuration SERIAL INTERFACE MODE This chapter provides the programming sequences required for RS232C and RS422 interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen GL408 412e Operator s Manual ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart ONLINE Baud Rate 19200 LINE Word Length 8 OFFLINE Stop Bits 1 FUNCTION Parity No INTERFACES Pr amp ia Data Protocol F RA DTR Buffer Size in K 16 Trickle Time INTERFACES ies Ignore CR LF Item No Check 7 BCC Check imeou History Buffer 10 sec Comm Protocol Host Interface Report Status Disable Data Term Ready True Serial Port Request to Send Baud Rate On Line and BNF Word Length Stop Bits Poll Character Parity Data Protocol OU es Buffer Size in K z l Trickle Time Time Out Poll Response 0 ms Request to Send Poll Character Poll Response Idle Response One Char Inquiry Printer Status Framing Errors dle Response Disable One Char Enquiry Disable Printer Status Disable Framing Errors Enable Figure 4 4 Serial Interface Mode Scree
6. MENU DESCRIPTION Is the menu selection screen for the Printer Management Mode Printer Mgmt SNC Port Mgmt Protocol SNC Port Number SNC Port Timeout Status Port Numb Mgmt Port Number SATO Net Connect Port Allows selection of which port the printer expects SNC to connect with via Ethernet or Serial SNC Port Disable Serial e Serial connects to serial port Ethernet e Disable factory default Not activated Ethernet connect to ethernet port This menu selects the active Management Protocol Interface Any system that supports the XML standards and schemas can work with PXML UCP is used mostly for GPIO General Purpose Tete Input Output devices PXML Since PXML and UCP management protocols share the same Ethernet port only one can be active at a time The options are PXML or UCP and the factory default is UCP This menu selects the port number the printer sends the emulation status This is the Ethernet port number the emulations can use to communicate status to the host computer Status Port Numb XXXXX The allowable range is 1023 to 65535 and the factory default is 3001 Allows the Ethernet port number to be selected that the PXML or UCP will use to communicate to the printer This is the Ethernet Port number the PXML or UCP will use to communicate to the Mgmt Port Number This menu selects the port number the printer expects the SNC to connect through The allowable range i
7. The valueof this option specifies a vertical offset to be added to all label element posiotns in dots per inch For example if the value is 3 and the current form length is 6 inches then 18 dots will be added to the element s vertical position The allowable range is 100 to 100 dots inch and the factory default is 0 dots inch Resolution Mode Full The JM command determines the apparent print resolution of the printed label e Full factory default The output is printed normally The Resolution mode option displays and selects the current setting associated wit the JM command e Half if selected by the JM command the printed output of a 300 dpi printer matches that printed by a 150 dpi printer half resolution This essentually doubles the size of the label image including label dimensions Vertical Adjust Enable Allows the vertical adjustment feature to be enabled or disabled e Disable factory default Vertical density adjustment will not take place Enable is active and will use the Vertical Density value selected Vertical Density 207 dpi If Vertical Adjust is enabled this option allows to fine tune the vertical print density in the paper motion direction on printers with 203 or 300 dpi print heads The result is that the vertical posiiton and height will be changed accordingly Selecting a greater vertical density value causes the image to compress or expand vertically on the label e 203
8. Allows the selection of the specific emulation to be selected from a list Select The allowable emulation options are PGL for Printronics ZGL for Zebra TGL for TEC IGL for PGL Intermec SGPL for SATO and DGL for Datamax Is the menu selection screen for the EMULATION Mode PGL Setup Character Group Standard Sets Select LP1 Define CR Code Define LF Code Autowrap Auto Uppercase Slash 0 Select SFCC Host Form Length Var Form Adjust Var Form Type Optimized Ratio PI Slew Range CR Edit Skip Cmd Prefix Ignore Text Power on IGP PGL Ext Execute Copy Al 00 Spaces Select SO Char Ignore Mode Select Char Do FF at TOF Expanded Font Scalable Size Forms Handling PGL Normal UPC Descenders 2 5 Selection C39 Compatibl User Def Ratio Lead PDF Dist Trunc Dyn Data Vertical Adjust Error Report Boundary Check Repeat Form Opt Preparser Cmd Preparser Port Storage Select This menu selects the character set used by the printer Character Group Standard Sets GL408 412e Operator s Manual 4 63 Unit 4 Printer Configuration PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION Standard Sets 0 ASCII Provides access to the desired character set Lines Per Inch This menu allows the quantity of lines that will be printed in a linear inch to be selected Example at 6 LPI there is 1 6 inches from the top of one line to the top of the next The allowable options are 6 0 8
9. Enable factory default Will display on the operator panel LCD Is only supported in PGL and ZGL If the correct execute command is absent from the print file O Pages will continually display e Disable the quantity of pages remaining to be printed will not display Instead the Active emulation and interface will display on the operator panel LCD ADVANCED MODE Disp Intensity Display Intensity Is a menu option within the main menu of the ADVANCED MODE and allows advancement to the Disp Intensity sub menu Disp Intensity Display Intensity Allows the light intensity of the operator panel LCD to be adjusted The allowable range is 0 to 20 the factory default is 10 SENSOR SETUP Sensed Distance Is the first menu screen of the Sensor Setup portion of the ADVANCED MODE The sub menus to follow allow values and settings to be established relative to the printers media sensors Sensed Distance XX X mm i l This value represents in inches the distance that was sensed between the top of form of one label to the top of form of the next label With gapped media loaded the distance equals the physical label length plus one gap notch or hole trailing edge to trailing edge With eye mark media loaded the distance equals the leading edge of one eye mark to the leading edge of the next eye mark This value is automatically determined only after successful completion of Auto or Manual Calibrate and
10. IGL EMULATION MODE TABLE 4 14 MENU DESCRIPTION TOF set Cmd F Process Top Of Form Set Command This menu defines if the lt ESC gt SIF command which sets the start print point is acknowledged Process factory default Acknowledges the commands Ignore does not acknowledge the commands LRP adj Cmd f Label Rest Point Adjust Command This menu defines if the lt ESC gt SIf command is acknowledged e Process factory default Acknowledges the commands Process e Ignore does not acknowledge the commands This menu defines if the lt ESC gt SIS command which set print speed is acknowledged e Process factory default Acknowledges the commands Speed Cmd S a e Ignore does not acknowledge the commands Note If the print feed speed is adjusted using the operator panel host commands will not override operator panel settings Stock Command This menu defines if the lt ESC gt SIT command which sets media handling is acknowledged Stock Cmd T Proce e Process factory default Acknowledges the commands e Ignore does not acknowledge the commands Vert DPI Adjust o Vertical Dots Per Inch Adjustment This menu fine adjusts the resolution used to convert the coordinates of page elements barcodes font fields graphic images lines boxes The coordinates received from the host are converted to engine resolution 203 or 300 dpi In cases where the printed label length is inco
11. INSTALLATION Unpacking amp Parts Identification Printer Installation Site Location Cable Connection Media Selection Media amp Ribbon Loading Operational Mode Selection Continuous Mode Tear Off Mode Cutter Mode Dispense Mode Linerless Mode Interface Selection RS232C High Speed Serial Interface IEEE1284 Parallel Interface Universal Serial BUS USB Adapter Local Area Network LAN Ethernet 802 11G Wireless All Interfaces Accessories Installation Interface Installation Flash Memory Card GL408 412e Operator s Manual i ok I AON 2 5 3 2 3 3 3 3 3 4 3 6 3 6 3 6 3 6 3 8 3 8 3 10 3 11 3 11 3 12 3 14 3 22 3 22 3 22 PRINTER CONFIGURATION Printer Configuration 4 2 Configuration Modes 4 3 User Mode 4 3 Configuration Mode 4 4 Advanced Mode 4 5 Serial Interface Mode 4 7 Parallel Interface Mode 4 8 Centronics Interface Mode 4 9 Universal Serial BUS USB Interface Mode 4 10 Local Area Network LAN Interface Mode 4 11 Wirerless Local Area Network WLAN Interface Mode 4 12 PGL Emulation Mode 4 13 ZGL Emulation Mode 4 14 DGL Emulation Mode 4 15 TGL Emulation Mode 4 16 IGL Emulation Mode 4 17 Diagnostics Mode 4 18 Printer Management Mode 4 19 Misc Quick Menus 4 20 Display Intensity Adjustment 4 20 Buffer Clear 4 20 Soft Reset 4 21 Key Lock Unlock 4 21 Menu Definition Tables 4 22 User Mode 4 22 Configuration Mode 4 26 Advanced Mode 4 29 Serial Interface Mode 4 39 Parallel Interface M
12. Make a configuration printout Verify the printer matches the host serial interface configuration settings for Data Protocol Baud Rate Data Bits Stop Bits Parity Data Terminal Ready and Request To Send Set printer serial interface parameters to match those of the host SERIAL FRAMING ERROR Serial framing error over a serial interface Match the serial interface settings of the printer to those of the host computer SERIAL PARITY ERROR Parity error serial interface Ensure the printer s serial interface parameter settings match those of the host Change as required to match SOFTWARE ERROR Cycle Power Application software tried to perform an illegal power function There are damaged logic cicuits on the main cicuit board Cycle the printer s power If possible print a job that has previously worked If the problem persists contact an authorized customer service representative GL408 412e Operator s Manual Unit 5 Troubleshooting TROUBLESHOOTING TABLE TROUBLESHOOTING TABLE IMAGE VOIDS Dirty print head Clean print head Damaged print head Replace print head Damaged electronics Replace circuit board Damaged or worn roller Replace rollers Poor label quality Use higher quality media Ribbon stock and media are mismatched
13. f DCS amp Labelling Worldwide For printer models GL4xxe series 821 2 Read thisOperator s Manual before and during the servicing of the above product Keep this document handy for future reference WWW Satoworldwite com Be sure to ask your dealer about our maintenance contracts to ensure peace of mind during your usage of SATO products For SATO office locations worldwide visit ww satoworldwide com Version SI GL4xxe 01rB 11 11 OM Copyright 1994 2007 SATO CORPORATION Warning This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference All rights reserved No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO The materials in this document are provided for general information and are subject to change without notice SATO assumes no responsibilities for any errors that may appear PN 9001163B TABLE OF CONTENTS INTRODUCTION About This Manual General Description Control Features TECHNICAL DATA Physical Characteristics Enviromental Power Processing Command Interface Modules Print Sensing Media Ribbon Regulatory Character Font Capabilities Barcode Capabilities
14. Any one of the saved configurations or the factory default configuration may be chosen The factory default is Factory Allows the selection of the configuration that will be initialized at startup CONFIG MODE Protect Config This menu set determines if a new configuration will overwrite an exisitng configuration Protect Configs Disable Allows the selection of the desired option e Disable factory default Will overwrite Enable will not overwrite Name Config 1 There is a menu set for each of the saved configurations 1 through 8 By entering the specific menu set designated for a particular configuration that configuration may be provided with a text name The assigned text name may not exceed 15 characters When a configuration has been assigned a name here all other menus Save Load Print Delete Power Up Protect relative to that particular configuration will also display the assigned file name GL408 412e Operator s Manual 4 28 Unit 4 Printer Configuration CONFIGURATION MODE TABLE 4 2 MENU DESCRIPTION Name Config 1 1 This menu screen permits the designation of the desired file name Use the arrow keys of the printer s operator panel to scroll and select appropriate characters in the appropriate sequence CONFIG MODE Reset Cfg Names This menu set permits file names for print configurations to be reset to their respective default configu
15. IP Address Subnet Mask Gateway Address MAC Address DHCP Is the menu selection screen for the Ethernet Address option of the INTERFACES mode Its menu options are explained in the following five menu screen descriptions GL408 412e Operator s Manual 4 55 Unit 4 Printer Configuration LOCAL AREA NETWORK LAN INTERFACE MODE TABLE 4 8 MENU DESCRIPTION IP Address XXX XXX XXX XXX This menu allows the IP Address to be set for the TCP IP protocol in four three digit segments SEG1 through SEGA If the IP Address is assigned by Bootp ARP or DHCP it is dynamic and read only The factory defaults for SEG1 through SEG4 are 000 000 000 and 000 Note When changing the IP Address the printer resets the Network Interface Card NIC when the printer is placed online When the printer resets the NIC the LCD displays DO NOT POWER OFF After the NIC has completed initialization the LCD displays E NET INIT to signal that the NIC andd printer are in initialization process When both the NIC and printer have completed the initialization theLCD displays E NET READY Subnet Mask XXX XXX XXX XXX Allows the Subnet Mask to be set for the TCP IP protocol in four three digit segments SEG1 through SEG4 If the Subnet Mask is assigned by Bootp Arp or DHCP it is dynamic and read only The defaults for the SEG1 through SEG4 are 000 000 000 and 000 Note When changing the Subnet Mask the printer reset
16. MENU DESCRIPTION Trunc Dyn Data Disable Allows dynamic data to be truncated up to the maximum data length specified in Create mode e Disable factory default If the dynamic data exceeds the maximum data length an error will report Enable if the dynamic data exceeds the maximum data length the data truncates Vertical Adjust 0 dots Allows adjustment of the printer s dpi dot per inch to expand or shrink the vertical position of graphic elements and the height of the vertical line The allowable range is 20 dots to 20 dots with respect to the current printer dpi The factory default is 0 dots Error Report On Allows setting the error reporting capability of the printer for PGL forms e On factory default Full error checking reported Any element that falls off the current page is reported as an error e Debug Mode places the printer in debug mode whenever a form is defined in Create mode Each line of the create form will be printed along with an error if one has occurred e Fault allows halting the printer if a PGL error occurs The PGL error prints and the message IGP PGL Error displays on the operator panel The printer then goes offline The error must be cleared before the printer can resume normal operation e Off error checking is not performed Graphic elements such as alpha line barcodes etc will be clipped if they are beyond the page boundries Boundary Check
17. Power supply issues Ensure cable properly connected Check replace power supply Incorrectly positioned display potentiometer Adjust as required GL408 412e Operator s Manual 5 8 Unit 5 Troubleshooting NO PRINTED IMAGE Print head is disconnected Ensure print head wiring harness is connected on each end No voltage output Replace fuse Test power supply and replace as required Defective print head Replace print head and reset counter Damaged electronics Replace circuit board Interface problems Troubleshoot interface refer to the next chapter Data input error Ensure correct data stream PRINTER CREATES A BLANK LABEL Data input error Ensure correct data stream Incorrect label sensor selection Ensure correct printer configuration Disconnected print head Power off the printer and ensure a proper connection Defective print head Replace print head as required Defective main circuit board Replace main board as required INCORRECT LABEL POSITIONING Incorrect label sensor selection Ensure correct printer configuration Improper sensor adjustment Adjust sensor sensitivity as required Data input error Ensure correct data stream Incorrect offset settings Adjust settings as required Incorrect applicator setup Refer to applicator documentation or contact manufacturer SMEARED P
18. Speed Cmd P S Cut Cmd 0 c Soft Switch V Sensor Cmd e r Format Attr A Is the menu selection screen for the EMUALTION Mode This menu determines if the DGL parser will possess all incoming data or pass all data to the underlying emulation Yes factory default DGL is active processes all DPL commands No DGL is inactive the data is processed by the underlying emulation Character Set PC 8 CP 437 Allows selection of the character set desired for the printer to use to inter operate with the characters sent from the host system There are mulitple languages from which to choose The factory default is PC 8 CP437 Euro Character 128 Allows the Euro character position in the code page to be selected Select the ASCII character in decimal format desired to represent the Euro character The factory default is 128 Control Codes Standard Allows the operator to change the software command prefix interpreted by the printer When User Defined is selected five additional submenus are inserted into the menu tree These submenus allow the user to set a value for each of the control codes The default User Defined values are shown below FeedBack Chars Disable Feedback Characters Determines if the printer returns aHex 1E RS after each label successfully prints and a Hex 1F US after each batch of labels printed e Disable factory default Feedback characters are not sent to the
19. TELNET Complies with RFC854 This operation consists of interactive menu form and enables change and reference of internal setup and to display status To change the setup enter root user and password at the time of login Default of root pasword is set as null linefeed only GL408 412e Operator s Manual 3 11 Unit 3 Installation SPECIFICATIONS Connector RJ 45 Receptacle Cable 10 100BaseT Category 5 Cable Length 100 meters or less Power Supply Powered from printer Protocol Status3 return Protocol for Driver cyclic response mode Protocol for Driver ENQ response mode Status5 return IP Address 0 0 0 0 to 255 255 255 255 Subnet Mask 0 0 0 0 to 255 255 255 255 Gateway Address 0 0 0 0 to 255 255 255 255 802 11G WIRELESS The wireless print server provides easy printer interface with 802 11g Wi Fi compliant networks free of wired connections Each printer is shipped with an integrated driver and interface installed The driver must be loaded onto the host computer and configured to run one of the supported protocols SPECIFICATIONS Variable Data Rates 54 11 5 5 2 and 1 Mbps Frequency Band 2 4 GHz ISM Band Wired Equivalent Privacy 128 bit 64 bit compatible with 40bit none WPA Sensitivity typ AAWGN 8E 2 PER 91dBm at 1Mbps 88dBm at 2 Mdps 87dBm at 5 5Mbps 84dBm at 11Mbps Range 100m indoors 300m outdoors envi
20. Unit 3 Installation STATUS5 TIMING CHARTS NORMAL PROCESS Figure 3 8a Power ON Pitar side j i Buffer nea full occurred Buffer ner full release Press the LINE key Press me LINE key RD sD Printer status Receiving Analysis ating T NOTE 1 ENQ form is as follows STX SOH ENQ ETX an optional item number is in 2 Avoid ENQ transmission while sending the print data STX ESC A ESC Z ETX This may cause the return status error or the printer error CANCEL PROCESS Figure 3 8b Printer side STX ETX 2 RD sD Printer status Receiving Analysis Receiving Analyzing Eingi lEditing 2 Print 2 NOTE 1 CAN form is as follows STX SOH CAN ETX an optional item number is in 2 To send the next data wait approximately 100ms after sending CAN ERROR PROCESS Figure 3 8c Paper end Head open Head close Press the LINE key Printer side 1 i 1 1 i go E gt ISTX ETX 1 ENQ ENQ ENQ Q ENG Lo ae 1 Is I S J l d i S Status sD aa aa t da 41 I et e oM Ml M 1 i i m I Offline 1 Online Printer statie b gt a SL ee Ae a a a aan 1 I I I l Receiving Analysis 1 l i 1 I Editing 1 i i 1 Print 1 1 1 Print 1 NOTE 1 When the paper end has occurred Open the head gt Set the label gt Close the head for feed operation 2 When the head is closed the paper end will be released GL408 412e
21. factory default The audible alarm sounds 3 beeps when a fault occurs Cont Beep the audible alarm emits a continuous beep upon the detection of a fault e Off the audible alarm feature is disabled Sound is not emitted upon a fault detection Set Calendar MM DD YY hh mm This menu screen will only appear if the real time clock chip has been installed If installed the menu will allow the time and date to be set The time and date is expressed in hh mm YYYYMMMDD hh hour mm minute MMM month DD day YYYY year Auto Online Enable Allows the determination of whether the printer will automatically power up in the online state Enable factory default The printer powers up in the online state e Disable the printer powers up in the state that conditions dictate Cancel Key Enable Permits the determination of whether a cancel key may be used in the offline mode to clear all data in the print buffer The deleted data will not be printed If enabled the cancel key located on the host computer keyboard shall be the underscore _ key Enable factory default The cancel key is functional Disable the cancel key is not functional GL408 412e Operator s Manual 4 32 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION This option selects the port for the Return Status Commands i e STATUS PGL and HS PPI ZGL to send the status ba
22. print head is advanced forward or backward respectively To adjust the alignment open the print head turn the alignment dial and print a test label Repeat that process until remedy is achieved wu i Figure 6 7 Print Head Alignment GL408 412e Operator s Manual 6 9 Unit 6 Maintenance RIBBON GUIDE ALIGNMENT If the print ribbon is not spread smoothly over the print head when it makes contact with the media print voids will occur at the point of the ribbon fold Typically this is the result of the axis of one of the following not being perfectly parallel ribbon spindle print head ribbon roller or ribbon guide The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other three By adjusting the ribbon guide proportionally to the degree of deviation the ribbon spreads smoothly as it travels from the ribbon supply spindle over the ribbon roller to the guide and beyond Ribbon guide adjustment is a trial and error activity that requires the pause of printing unlatching of the print head adjusting the guide relatching the print head and printing once again Several labels must be printed following each adjustment to determine if the adjustment was effective The ribbon guide is secured to the face of the print assembly by a screw on each end Before adjusting the guide visually inspect that its axis is parallel with that of the print assembly If not adjust accordingly ensur
23. 0 factory default Without identification o 1 to 999 a range of numbers to choose for idenfication Character Group Standard Set Allows the language to be selected for the character group to represent There are multiple languages from which to choose The factory default is Standard Set Standard Sets USA 1 Allows further language clarification by choosing language options from a group within the Standard Set of characters There are multiple languages from which to choose The factory default is USA1 DGL EMULATION MODE TABLE 4 12 MENU DESCRIPTION EMULATION Permits entry into the EMULATION Mode EMULATION Select Allows the specific emulation to be selected or if the Select option is chosen the menu to follow will contain a list of emulation options available Select DGL Allows the selection of the specific emulation to be selected from a list The allowable emulation options are PGL for Printronics ZGL for Zebra TGL for TEC IGL for Intermec SGPL for SATO and DGL for Datamax GL408 412e Operator s Manual 4 72 Unit 4 Printer Configuration DGL EMULATION MODE TABLE 4 12 MENU DESCRIPTION DGL Setup Active Character Set Euro Character Control Codes FeedBack Chars Default Module Units of Measure Row Offset Column Offset Format Attrib Error Handling Vert DPI Adjust Compatibility Length Cmd STXc Heat Cmd H
24. 0 and 10 3 LPI The factory default is 6 0 LPI Define CR Code CR CR This menu controls the action of the printer when it receives a Carriage Return code OD Hex from the host computer If this feature is enabled each time the printer receives a carriage return it inserts an additional Line Feed code 0A Hex into the data stream Do not use this feature if the host computer sends line feeds to the printer e CR CR factory default Does not insert an extra line feed after each carriage return e CR CR LF inserts an extra line feed after each carriage return The next print position will be print position 1 of the next line Note For this menu to take effect in PGL PGL Normal must be set to PGL Menu Define LF Code LF LF This parameter forces the printer to insert an automatic Carriage Return code into the data stream whenever a Line Feed code occurs This can be used in most installations but is required if the host computer does not send carriage returns to the printer e LF LF factory default Does not perform an automatic carriage return The next print position will be at the current print character position on the next line e LF CR LF performs an automatic carriage return The next print position will be print position 1 of the next line Note For this menu to take effect in PGL PGL Normal must be set to PGL Menu Autowrap Disable This parameter determines if text will wrap to
25. 15 seconds then power on again If the problem persists contact an authorized customer service representative B22 ERROR DECOMPRESS SIZE Repeat Download Problem when downloading Cycle power If the problem persists repeat download B23 ERROR DECOMPRESS CKSUM Repeat Download Problem when downloading Cycle power If the problem persists repeat download CALIBRATION FAIL See User Manual Calibration values derived from Manual Calibrate were not acceptable Perform a Run Manual Cal calibration again run manual DOWNLOADER ERROR BEYOND 8MB EFC Repeat Download Printer contains an 8MB EFC and the firmware attempted to access beyond its limit Contact an authorized service representative DOWNLOADER ERROR BEYOND 16MB EFC Repeat Download Printer contains an 16MB EFC and the firmware attempted to access beyond its limit Contact an authorized service representative GL408 412e Operator s Manual 5 2 Unit 5 Troubleshooting ERROR SIGNALS DISPLAY EXPLANATION SOLUTION DOWNLOADER ERROR BEYOND 32MB EFC Repeat Download Printer contains an 32MB EFC and the firmware attempted to access beyond its limit Contact an authorized service representative DOWNLOADER ERROR BEYOND 64MB EFC Repeat Download Printer contains an 64MB EFC and the firmware attempted to access beyond its limit Contact an authorized service repr
26. Base Cut Position REFLECTIVE SENSOR IL Figure 3 4 Label Reference Position GL408 412e Operator s Manual 3 7 Unit 3 Installation INTERFACE SELECTION This unit presents the printer interface types and their specifications These specifications include detailed information to assist in the selection of the most appropriate method for the printer to interface with the host The five acceptable interface methods are e RS232C High Speed Serial e IEEE1284 Parallel e Universal Serial Bus USB e Local Area network LAN Ethernet e 802 119 Wireless Following the selection of the desired interface proceed to the next unit for instructions on how to configure the printer for that interface type WARNING NEVER CONNECT OR DISCONNECT INTERFACE CABLES OR USE A SWITCH BOX WITH POWER APPLIED TO EITHER THE HOST OR THE PRINTER THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE PRINTER HOST AND IS NOT COVERED BY WARRANTY RS232C HIGH SPEED SERIAL INTERFACE INTERFACE SPECIFICATIONS Asynchronous ASCII Half duplex communication Bi Directional Communication Data Transmission Rate 600 1200 2400 4800 9600 19200 38400 57600 115200 bps Transmission Form Start b1 b2 b3 b4 b5 b6 b7 b8 Stop b8 will be omitted if using 7 bit oriented Data Length 7 or 8 bit selectable Stop Bit 1 or 2 bit selectable Parity Bit ODD EVEN NONE selectable
27. Bit 8 Standard Enable Enable Interface Mode ENTER Response Polarity PI Ignored PI Ignored Standard Enable Enable INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface Busy on Strobe Enable Latch Data On 10 sec Offline Process isable Buffer Size in K Data Polar 16 Standard Auto Trickle Disable Trickle Time 1 4 sec Resp Polarity Standard D F w 3 Busy on Strobe Enable Latch Data On Screens only display if Admin User is enabled within the Advanced Mode Buffer Size in K 16 Figure 4 6 Centronics Interface Mode GL408 412e Operator s Manual 4 9 Unit 4 Printer Configuration UNIVERSAL SERIAL BUS USB INTERFACE MODE This chapter provides the programming sequences required for USB interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart ONLINE LINE OFFLINE ignore CR LF No o el FUNCTION on ar I D Kal ble INTERFACES BCC Check Disal Interface Hi Buffi ENTER Temporary Comm Protocol Status 5 INTERFACES Igno
28. Close the other ports Parallel Serial USB are able to send data to the printer when the port has been closed Example If a RAW port of 9100 is open the printer will not accept data from another interface until that port is closed by the host INTERFACES ETHERNET SETTING Is the menu selection screen for the Ethernet Setting option of the INTERFACES mode GL408 412e Operator s Manual 4 54 Unit 4 Printer Configuration LOCAL AREA NETWORK LAN INTERFACE MODE TABLE 4 8 MENU DESCRIPTION ETHERNET SETTING NetBIOS Protocol Is a transitional screen that allows entry into the Net BIOS Protocol menu NetBIOS Protocol Enable Allows determination of if the NIC will recognize the NetBIOS protocol e Enable factory default Will recognize e Disable will not recognize This options allows for the port number to be set for ASCII print jobs The data port number must match the host computer setting The allowable range is 0 to 65535 and the factory default is 9100 Determines the amount of time that the tcp connection will remain connected after the print job has terminated The allowable range is 2 to 10 minutes and the factory default is 3 minutes This menu appears only if a 10 100Base t Network Interface Card NIC is installed There are five different speed modes to allow compatibility with different systmes and networks e Auto Select factory default Tells
29. Cmd e r Format Attr A Figure 4 12 DGL Emulation Mode GL408 412e Operator s Manual 4 15 Unit 4 Printer Configuration TGL EMULATION MODE This chapter provides the programming sequences required to correlate the printer s interpreter language with that of TEC interpretor language Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the emulation type required Instead refer to the appropriate emulation chart ONLINE LINE a ee es ee eee Fe E OFFLINE Active U1 U2 Move CMDs Yes Process FUNCTION Print Errors XS Sensor Param Disable Process XS Media C Act Continuous Character Set PC 850 XS Media D Act Tear Off Slash Zero Disable Emulation Mode ENTER Image Scale EMULATION SFCC Select TGL EURO Symbol Active Print Errors Character Set Slash Zero Process AY Intensity CMD Status Response XS Sensor Param XS Media Act o AR Pre Feed CMD Process Process Page alignment i i o D HIIR z 2 7 i oO gt o Image Scale SFCC Select EURO Symbol Speed CMDs AY Intensity CMD U1 U2 Move CMDs AX Fine Adj CMD Page alignment Vert DPI Ad
30. Codes Used ASC II Character Codes 7 bits Graphics 8 bits Control Codes STX 02H ETX 03H ACK 06H NAK 15H Connector Printer Side DB 9 Male equivalent 9 pin Serial Interface PCI Cable Connector DB 9 Female equivalent 9 pin Serial Interface PCI Cable Length 5 meters or less Signal Levels High 5V to 12V Low 5V to 12V Protocol Ready Busy X On X Off Protocol for Driver Status2 Status3 Status4 Status5 GL408 412e Operator s Manual 0000 00000000 000000000000 Figure 3 5 Serial Connector Pin Assignments 3 8 Unit 3 Installation READY BUSY INTERFACE SIGNALS SIGNAL SIGNAL DEFINITION FGN Frame Ground TxD Transmit Data Data from the printer to the host computer Sends X On X Off characters or status data bi directional protocols RxD Receive Data Data to the printer from the host computer RTS Request To Send Used with Ready Busy flow control to indicate an error condition RTS is high and remains high unless the print head is open in this case RTS would return to the high state after the print head is closed and the printer is placed back online or an error condition occurrs during printing e g ribbon out label out CTS Clear To Send When this line is high the printer assumes that data is ready to be transmitted The printer will not receive data when when the line is low I
31. Consult with media supplier RIBBON WRINKLING Poor head alignment Adjust head balance and alignment Excessive temperature setting Adjust temperature Poor ribbon tension Adjust tension as required Worn roller Replace as necessary Foreign material on print head and or rollers Clean as required Foreign material on labels Use higher quality media Damaged print head Replace print head as required LIGHT PRINT IMAGES Low print head energy darkness Adjust darkness level Low print head pressure Adjust head pressure and or balance Foreign material on print head Clean print head and rollers Improper head alignment Align print head as required Excessive print speed Reduce print speed setting UNEVEN PRINT DARKNESS Unbalanced print head Adjust head balance Worn rollers Replace rollers as required Dirty print head Clean print head MEANDERING MEDIA Incorrectly loaded media Ensure correct loading Improperly adjusted media guides Adjust as required Unbalanced print head Adjust as required Worn rollers Replace as required NO LABEL MOVEMENT Loose or broken timing belt Replace or adjust as required Incorrect label sensor selected Check printer configuration for proper sensor selection No voltage output Replace fuse Test power supply and replace as required Drive motor not operating Ensure wiring harness connection Replace as necessary LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
32. DESCRIPTION Use Label Length Disable Determines if the Label Length value set in the Media Setup menu is used during Run Auto Cal Run Auto Cal relies exclusively in its ability to detect varying transitions between labels and gaps notches holes or eye marks while advancing media during the calibration process to determine sensed distance The amount of media advanced is based on the quantity of transitions detected Althugh the Use Lable Length keeps its value enable disable at all times it will always be disabled when Set Label Length is set to Automatic The correct setting will take effect when Set Label Length is set to manual Based on the setting on the Label Length menu in the USER MODE the Use Label Length menu will be ignored e Disable factory default Enable the Label Length value set in the USER MODE is used in the calibrate algorithm This causes the Run Auto Cal process to advance media the minimum distance to detect the true gap notch hole or eye mark used for top of form sensing This resolves problems where the sensors may mistake high noise levels or preprinted images within the label as the reference indicator that could result in a sensed distance value much shorter than the actual label length Note that setting a Label Length value less than half the actual label length in use will result in erroneous sensed distance values when Run Auto Cal is performed Threshold Range 50 This option allows
33. DPI the allowable range is 201 to 220 dpi and the factory default is 207 dpi 300 DPI the allowable range is 301 to 330 dpi and the factory default is 300 dpi IS Label Fmt List Format This command saves the printed label image by name for later recall as part of a label definition and determines the internal format to be used The storage location is determined by the option selected in the Storage Select menu List Format factory default Used for most applications due to its greater efficiency of data process Bitmap Format used in applications that frequently recall the saved label image Results in greater print speed FB Width Adjust 0 dots Field Block Width Adjustment This command allows the user to increase or decrease the width of field block from the field block command FB so the text line in the block can be broken at a different word The allowable range is 100 to 100 dots and the factory default is 0 dots GL408 412e Operator s Manual 4 71 Unit 4 Printer Configuration ZGL EMULATION MODE TABLE 4 11 MENU DESCRIPTION Storage Select This menu allows the operator to map the device B to an External Memory Cartridge or PC Board Flash B EMC factory default External Memory Cartridge B EMC e B PCB Flash PC Board Flash Network Identification Allows the operator to assign an identification number to the network Network ID e
34. EXECUTE command is received or the printer setup menu settings are changed e Var Length the physical label length is the longest print element plus the setting of Var Form Adjust Var Dynamic Len the physical label length will change to the longest print element defined in CREATE command plus the Var Form Adjust menu e Disable forms printed with EXECUTE command do not change the physical label size Therefore the size of the form must fit within the current label dimensions or errors may occur Var Form Adjust 00 0 inches This menu specifies an amount in tenth of inches to add to the length of variable length forms Variable length forms use a semi colon at the end of the Create command CREATE lt FORMNAMEs gt 0 Var Form Type Add Nothing Determines the manner that form length is set The physical form length can be set by command or by selecting the final print position on a form Add Nothing factory default No action is taken e Add 0 the form length ends at the longest printed element The same as CREATE filename 0 Add X the form length is the same as the physical page length the Label Length menu under MEDIA SETUP The same as CREATE filename X Optimized Ratio Disable This option selects bar code ratios for certain bar codes including Code 39 and Interleaved 2 of 5 It is included for compatibility with the IGP X00 printers e Disable factory default Use standard b
35. IGP PGL feature so that it is enabled or disabled when the printer is powered on Enable factory default The IGP PGL is enabled when the printer is powered on The PGL feature is initialized in the Normal mode e Disable PGL is disabled when the printer is powered on The PGL feature is initialized to the Quite mode Ext Execute Copy Disable Ext Execute copy e Disable factory default Dynamic data overlay data etc are not allowed if the optional Form Count parameter number of forms printed is specified as part of the Execute command This setting is GP 100 compatible Enable dynamic data overlay data etc are allowed within a form where the Form Count parameter is specified in the Execute command In this case the same form is printed for whatever is the Form Count Incremental data is not incremented since the printing page is the same The overlay data is only printed with the first form and not on subsequent forms and each form is printed on a separate page This option is designated for EAN UCC 128 barcodes whose application idenitfier Al is 00 e Disable factory default The printable data field is printed with the Al enclosed in parenthesis Enable the printable data field is printed with the UCC fields separated by spaces This option is IGP X00 compatible Select Shift Out Character Allows to specify a decimal code from 0 throgh 255 to be used in place of Shift Out as the contro
36. Inches 128mm Length 1476 Feet 450M Wound Face In Face Out Core Diameter 1 00 Inch 25 6 mm Roll Diameter Maximum 3 35 Inches 85 mm REGULATORY Radiation Noise FCC Part 15 Subpart B Class B EN55022 Class B Static Electricity IEC61000 4 2 Level 3 AC Line Noise Above 1000Vp p Packing Drop Standard ISTA 2A Environmental ROHS Chromium below 0 1 Lead below 0 1 Mercury below 0 1 Cadmium below 0 01 Polybrominated Bipheny PBB below 0 1 Polybrominated Dipheny Ether PBDE below 0 1 GL408 412e Operator s Manual 2 3 Unit 2 Technical Data CHARACTER FONT CAPABILITIES MATRIX FONTS XU 5 dots W x 9 dots H Helvetica XS 17 dots W x 17 dots H Univers Condensed Bold XM 24 dots W x 24 dots H Univers Condensed Bold GL408e 15 dots W x 22 dots H OA Foni OCR GL412e 22 dots W x 33 dots H GL408e 20 dots W x 24 dots H OB Fanit OCR GL412e 30 dots W x 36 dots H AUTO SMOOTHING FONTS XB 48 dots W x 48 dots H Univers Condensed Bold XL 48 dots W x 48 dots H Sans Serif VECTOR FONT Proportional or Fixed Spacing Font Size 50 x 50 dots to 999 x 999 dots Helvetica 10 Font Variations AGFA RASTER FONTS A Font CG Times 8 to 72 pt B Font CG Triumvirate 8 to 72 pt DOWNLOADABLE FONTS N A CHARACTER CONTROL Expansion up to 12 x in either the X
37. NOTE Multiple interface options may display in the printers LCD menus the desired option must be chosen Interface Board Interface Cable alt _ a 1 es L LAN WLAN Port E paa Parallel Connector USB Connector Serial Connector Power Receptacle Ye Figure 3 2 Cable Connection Diagram GL408 412e Operator s Manual 3 3 Unit 3 Installation MEDIA SELECTION The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase Ideally the media width will be equal to or just narrower than the print head Using media that does not cover the print head will allow the platen roller to tread on it and wear it out The media edge will also wear a groove in the platen roller affecting print quality MEDIA amp RIBBON LOADING There are two general media types that may be loaded and used rolled and fan folded Each of those types may again be defined by whether their print application is direct thermal or thermal transfer Those factors determine how the media is loaded and if ribbon stock is loaded at all Thermal transfer media requires the use of ribbon stock for print application In such a scenario it is the ribbon stock carbon paper that contains the ink that will be transfered to the media Direct thermal media has a coating on the surface that is made visible through the application of heat from the print head R
38. Operator s Manual 4 69 Unit 4 Printer Configuration ZGL EMULATION MODE TABLE 4 11 MENU DESCRIPTION Label Prefix 94 Allows the format instructions command prefix to be selected The allowable range is 1 to 255 and the factory default is 94 Delimiter 44 Allows the delimiter used to separate the parameter of a command to be selected The allowable range is 1 to 255 and the factory default is 44 PPI supports text printing using the LP emulation Absorb factory default Use this setting for ZPL compatibility Absorbs non PPI data e Auto Pass thru use this setting for text printing Non PPI data is passed to the LP emulation e ZGL Quiet all data and PPI commands are passed to the LP emulation The incoming data will be checked for the string HS or JA prior to entering the ZGL emulation parser based on the HS Command or the JA Command Once the string is detected the command will immediately take effect The factory default is HS Command Allows the selection of a port for preformatted data to be parsed through The code being sent to the printer must comply to the parser format specified in the ZGL programming manual e Disable factory default Disables the parser command feature e Parallel select if the data is coming to the parser through the parallel port e Serial select if the data is coming to the printer through the serial port MC Label Fmt List Format M
39. PGL Setup ONLINE Character Group Standard Sets Select LP1 Auto Uppercase Expanded Font Detingiehi Code Disable Scalable Define LF Code Autowrap LINE Auto Uppercase Slash 0 Scalable Size Slash 0 D le N e Select SFCC isable oma Host Form Length OFFLINE 5 Var Form Adjust Select SFCC Forms Handling Var Form Type gt 3 2 Optimized Ratio 128 Disable PI Slew Range CR Edit Skip Cmd Prefix Ignore Text Power on IGP PGL Ext Execute Copy EMULATION Al 00 Spaces te i Select SO Char Ignore Mode Select Char Do FF at TOF Expanded Font Scalable Size Forms Handling PGL Normal UPC Descenders 1 2 5 Selection EMOCATION C39 Compatibl Select User Def Ratio Lead PDF Dist Trunc Dyn Data Error Report Ber Boundary Check Repeat Form Opt Preparser Cmd Preparser Port Storage Select Host Form Length PGL Normal Enable LP Menu Var Form Adjust UPC Descenders 00 0 inches Always Var Form Type 1 2 5 Selection Add Nothing Loading Zero Optimized Ratio C39 Compatbl Disable Disable PI Slew Range User Def Ratio 16 Enable CR Edit Lead PDF Dist Disable 0 10 inches Skip Cmd Prefix Trunc Dyn Data Enable Disable Ignore Text Vertical Adjust Disable 0 dots Power on IGP PGL Error Report Character Group Enable On Standard Sets Ext Execute Copy Boundary Check Standard Sets Disable Enable 0 ASCII Al 00 Spaces Repeat Form Opt Select LPI a Disable Enable Select SO Char Preparser
40. To Host 32 Fault To Host 15 Not Used 33 Not Used 16 Logic Gnd 34 Not Used 17 FG Frame Gnd 35 Not Used 18 5V z 24k ohm To Host 36 Selectin1 From Host 1 Signals required for ieee 1284 mode GL408 412e Operator s Manual 3 10 IEEE1284 Unit 3 Installation UNIVERSAL SERIAL BUS USB The Universal Serial Bus USB interface is a Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed that must be loaded onto the PC and configured to support USB peripherals using Windows 2000 or above Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed Up to 127 devices may be connected to a USB port using powered hubs ATTENTION This Interface Type Is Not Compatible With Windows 98 Or Windows Me SPECIFICATIONS Printer Connector USB Type B Plug Cable 10 feet 8 m maximum Host Windows 2000 or above with USB Port Power Supply BUS Power through cable Power Consumption 5 V at 80 ma LOCAL AREA NETWORK LAN ETHERNET A Local Area Network LAN interface is an optional Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed The driver that must be loaded onto the host computer and configured to run one of the supported network
41. U1 or backward U2 e Process factory default Sent commands from the host take precedence e Ignore printer settings take precedence The paper will not be moved when either command is received XS Sensor Param Process XS Sensor Parameter Allows the selection of how the printer will respond to the XS command setting the sensor type parameters e Process factory default Sent commands from the host take precedence Ignore printer settings take precedence The paper will not be moved when either command is received TGL will use the sensor type as configured through Gap Mark Sensor under the Calibrate CTRL menu XS Media C Act Continuous Defines which media mode TGL will operate on receipt of a C strip mode from the issue mode parameter in the XS command Any of the supported media modes can be selected e Continuous factory default Sent commands from the host take precedence e Ignore will use the issue mode as configured through Media Handling under the Media Control menu GL408 412e Operator s Manual 4 77 Unit 4 Printer Configuration TGL EMULATION MODE TABLE 4 13 MENU DESCRIPTION XS Media D Act Tear Off Defines which media mode TGL will operate on receipt of a D strip mode from the issue mode parameter in the XS command Any of the supported media modes can be selected When Ignore is selected TGL will use the issue mode as con
42. Will perform Run Auto Cal and when complete the printer will momentarily display the Sensed Distance then resume printing any pending jobs e Disable factory default Automatic calibration will not occur each time the printer is brought online e Enable automatic calibration will occur each time the printer is brought online Note This feature will not function when there is data in the buffer and when Fault Reprint of the USER MODE is enabled This feature must also be enbled prior to printing any data Gap Windowing Disable Permits automatic compensation for any media imperfections that may affect the sensor s ability to read reference indicators e Disable factory default When the leading edge of a gap is detected the printer continuously looks for the leading edge of the next label and uses it as the top of form position Enable when the leading edge of a gap is detected the printer ignores the first 90 of the gap length value specified in the Gap Length menu option The result is that cross perforations or unusual media discrepancies within the gap are filtered out This allows the printer to reliably detect the actual leading edge of the next label and use it as the top of form position With this option perforations or unusual media discrepancies within the gap can cause inaccurate top of form detection Gap Length 3 mm Allows the actual length height of a gap measured in 01 inch increments t
43. be installed to use the Label Taken Sensor Select a different Media Handling mode OPTION NOT INSTALLED If the printer is powered on with the cutter enabled in the Media Handling menu but the cutter itself is open in the down position or the cutter upper enclosure is removed the printer cannot detect the cutter When using the cutter the printer must be powered on with the cutter in the up position and the cutter upper enclosure installed Ensure the cutter option is installed connected in the up position and the upper enclosure installed before powering on the printer Install the cutter option or change to the correct Media Handling option in the MEDIA SETUP menu If the error persists contact an authorized customer service representative PRINTHEAD HOT Wait 5 Minutes Go Online The print head has become overheated Allow the print head to cool down for 5 minutes then press the Pause key Resume printing If possible reduce print intensity If the problem persists contact an authorized customer service representative PRINTHEAD POWER FAIL Cal For Service Print head lost power Replace the print head Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative PROGRAM IS NOT COMPATIBLE WITH THIS PRINTER Repeat Download An attempt was made to download a non compatible program file Try dow
44. by this setting Standard factory default The NIC card responds to the host that the job is complete when the entire print job has been accepted by the printer Enhanced the NIC card responds to the host that the job is complete when the entire job has not only been accepted by the printer but alos completely printed e Off without synchronization between the NIC and the printer The NIC card is simply a pass through and the printer tells the host when the job is complete Offline Process Disable Determines whether the printer processes incoming data when it is in an offline state e Disable factory default The printer does not process data while offline Enable continues to process but not print the current network parallel job while the printer is offline until in a buffer near full state ETHERNET PORT Timeout Is a menu subset of the Ethernet Port option Will move into the Timeout menu Timeout 10 sec This is the value used by the printer to time out from the current port and check the other selected Port Types for data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default of 10 seconds with an allowable range of 1 to 60 seconds Switch Out On Data Timeout Determines when other ports areactive and able to communicate with the printer when the Ethernet interface is not in use
45. discussed and provides all of the information required for printer installation configuration operation and light maintenance Refer to this product s Programming Reference document for instructions on printer programming through a host system This manual also incorporates the use of special information boxes Examples of these boxes and the type of information provided in each are below WARNING PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN PERSONAL INJURY CAUTION PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN EQUIPMENT DAMAGE ATTENTION Provides information that is deemed of special importance but will not result in personal injury or product damage if unheeded NOTE Provides helpful hints to assist in performing the tasks at hand LCD DISPLAY Provides the specific display that should be visible on the LCD at that point A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within The contents identify the different Units Chapters and some Sections Each references the page number of their commencement The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact position within the manual The header provides the unit number followed by its name The footer identifies the product on the left the page number in the center and the manual s par
46. display Comm Protocol Status 5 Communication Protocol Selects the mode of Bi Directional communications In most cases this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anything other than Staus 5 or Standard none is not recommended Status 5 factory default Most advanced of the options This status is the most recent and represented in the interface specifications For more information refer to the appropriate section in the programming and interface guide Standard bi directional interface is not used e Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications Status 4 legacy bi directional support Not recommended for new applications Host Interface Auto Switching Is the main menu screen for the Host Interface option of the INTERFACES mode There are only two options relative to the serial interface ignore all others e Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus e Centronics factory default Allows the operator to select the interface and the relative menus will follow Is the menu selection screen for the Parallel Port option of the INTERFACES mode Is a submenu that allows the Centronics interface to b
47. e Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes Item No Check Disable This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in the format e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled e Resume errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled BCC Check Disable Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the BCC is set to be processed by the printer Disable factory default Does nothing regardless of whether the BCC is included in the format e Cancel errors when the incorrect BCC is being accessed When the printer is brought back online from an error by pressing the Line key the incorrect job is printed e Resume errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the i
48. first menu screen of a sub menu set within Sensor Setup of the ADVANCED MODE The sub menu to follow determines if the printer will perform a self test and automatic calibration when the printer is powered on Pwr Up Auto Cal Enable Allows determination of whether the printer will perform a self test and automatic calibration when the printer is powered on If enabled once the automatic calibration is complete the printer will momentarily display the determined Sensed Distance Enable factory default Automatic calibration will be performed at power up initialization e Disable automatic calibration will not be performed upon initialization GL408 412e Operator s Manual 4 37 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Head Auto Cal Enable Head Automatic Calibration Allows selection of whether the printer performs a media calibration after a Printhead Open fault e Enable factory default Performs media calibration each time the fault condition is cleared e Disable does not perform media calibration when the fault has been cleared SENSOR SETUP Online Auto Cal Is the first menu screen of a sub menu set within Sensor Setup of the ADVANCED MODE The sub menu to follow determines if online automatic calibration will be enabled or disabled Online Auto Cal Disable Determines if automatic calibration will occur when the printer is online
49. from the host by turning the transmission on and off using repsonse characters sent to the host If the quantity of valid bytes in the buffer reaches 75 percent of the buffer size the online or offline and buffer full response character is sent If the buffer is completely full an online or offline buffer full response is sent every time a character is sent to the host Whever the printer state changes to online or offline the appropriate response character is sent If the idle response option is enabled the printer will send a response character every two seconds while the quantity of valid bytes in the buffer is less than 75 percent of the buffer size If a poll character is received configurable from the Poll character xx Hex option on the operator panel from the Hex 0 through FF the printer will send a response character in milliseconds later configurable from the Poll character xx MS on the operator panel from 0 throgh 30 This in milliseconds is called the poll delay The poll character will be removed from the input data stream and will not be processed This may cause problems with the transmission binary data e g control codes bit image etc If a poll delay is started due to the receipt of a poll character and another poll character is received the second poll character has no effect and is removed from the input data stream If a transmission from buffer full to empty or online to offline occurs during a poll delay the new printe
50. hh mm ADVANCED MODE Del Char frm Fis Ld Char from F1s Save Char from F1s Del Char frm RAM Ld Char at PwrUp Del Set frm Fis Ld Set from Fis Save Set to F1s Del Set from RAM Ld Set at PwrUp Main FFS Optimize amp Reboot Unit 4 Printer Configuration MAIN FFS EMC FFS Overwrite Files Overwrite Files SENSOR SETUP View Main Files View Main Files Di Delete Files Delete Files ensediDistance Flash Avail Flash Avail Sensed Distance View Main Files View Extd Files Gap Mark Thresh XXXXX XX XXXXX XX Paper Out Thresh ADVANCED MODE Max Font Buffer Max Font Buffer 100 KBytes SENSOR SETUP SENSOR SETUP SENSOR SETUP Run Manual Cal Pwr Up Auto Cal Online Auto Cal REMOVE MEDIA Pwr Up Auto Cal Press Enter Enable LOAD LINER Head Auto Cal Press Enter Enable LOAD MEDIA Online Auto Cal Press Enter Disable Gap Windowing Standard Chars Disable 340 Gap Length Bold Chars ADVANCED MODE 3 mm eos Auto Locking Cal in Peel Mode Extra Bold Char Auto Locking Disable Soe Disable Min Calib Delta OCR A Chars ADVANCED MODE 020 384 Set Lock Key Use Label Length OCR B Chars EAER Disable 304 Threshold Range Tall Characters 50 Disable Mark TOF Detect Batch Counter ADVANCED MODE Mark Trail Edge Disable Disp Intensity Disp Intensity Disp Intensity 8 8 Max Cache Memory 900 KBytes Max Cached Char 01 KBytes Figure 4 3b Advanced Mode Continued
51. hole or black mark on media the printer continues to print the remaing excess data onto the next physicla page The media sensor looks for the gap notch hole or black mark only after the media has advanced the distance specified by the label length value in the Media Setup menu or by the Host Forms Length value sent by via the software Any gaps notches holes or black marks that exist prior to reaching the Label Length or Host Forms Length are ignored Note When Disable is selected media sensing reliability can be improved but the correct label length value must be entered If the value is too long the printer will ignore the actual gap or mark it needs to detect When gap sensing is used the Label Length value is equal to the physical length of a die cut or removable label When eye mark sensing is used the Label Length value is the physical distance from the leading edge of one eye mark to the leading edge of the next Fault Reprint Enable This menu option determines how the printer handles data that was printing when an error occurred e Disable factory default Will not reprint a label affected by an error condition Enable Will reprint a label affected by an error condition Display Ribbon Enable When enabled and the printer is online 1 to 4 asterisks will display on the LCD indicating the approximate amount of ribbon remaining on the supply spindle full to 3 4 full 1 2 to 3 4 fu
52. host Enable feedback characters are sent to the host Sets the default module used to store files when a module is not specifed or the default module is specifed in the command e RAM factory default Storage in volatile RAM where the data will be lost when the printer is powered off e Flash Storage in non volatile Flash where the data will remain unless actively removed GL408 412e Operator s Manual 4 73 Unit 4 Printer Configuration DGL EMULATION MODE TABLE 4 12 DESCRIPTION Selects how the printer will interpret measurements e Imperial factory default American Standard values e Metric uses Metric values Note lt STX gt n and lt STX gt m commands override this setting and will stay in effect until the printer is taken offline then returned online Row Offset 00 00 Inch Shifts the vertical start of the print position This a the user setting for row adjustment The allowable range is 0 to 99 99 inches or 999 9 millimeters The factory default is 0 Note The Label Formatting command R only temporarily overrides this setting it reverts back to this setting after the current label format is finished Column Offset 00 00 Inch Shifts the horizontal left justified start posiotn to the right without shifting the Label Width termination point to the right This a the user setting for row adjustment The allowable range is 0 to 99 99 inches or 999 9 millimet
53. in cases where UDC s are sent repeated for each label GL408 412e Operator s Manual 4 81 Unit 4 Printer Configuration IGL EMULATION MODE TABLE 4 14 MENU DESCRIPTION IGL Setup Save state This menu saves the current state of the printer to flash memory The pages formats and fields that currently exist in RAM memory save to flash memory and are restored at power up This allows the format to be sent once and make it resident in the printer Note Saving the state does not save general printer settings for which configuration menus are provided These settings are saved by storing the configuration and selecting that configuration as the power up configuration Examples of settings that can be configured this way by host control are print speed print density and media handling continuous tear off etc DIAGNOSTICS MODE TABLE 4 15 MENU DESCRIPTION DIAGNOSTICS Permits entry into the DIAGNOSTICS Mode DIAGNOSTICS Priority Setting Printer Tests Test Count Software Build Hex Dump Mode Print Error Log Clear Error Log Flash Installed DRAM Installed Ptr On Time Printer Usage PrintHead Usage Head On Time Reset Head Data PrintHead Usage Head Type Head Voltage Is the menu selection screen for the DIAGNOSTICS Mode Priority Setting Command Allows the selection of which type of programming will take priority precedence in determining Print
54. in the programming and interface guide Standard bi directional interface is not used Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications Status 4 legacy bi directional support Not recommended for new applications Is the main menu screen for the Host Interface option of the INTERFACES mode There are only two options relative to the serial interface ignore all others Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus e Parallel factory default Allows the operator to select the interface and the relative menus will follow GL408 412e Operator s Manual 4 45 Unit 4 Printer Configuration PARALLEL INTERFACE MODE TABLE 4 5 MENU DESCRIPTION Parallel Port Port Type Is the menu selection screen for the Parallel Port option of the INTERFACES mode This menu allows selection of the type of printer parallel port interface to be used with the host IEEE1284 is the default and the only option applicable to the parallel interface Buffer Size in K 16 This menu configures the amount of memory allocated for the parallel port buffer The range is 1 to 16 Kbytes in 1 kbyte increments Note If a baud rate 19200 or greater is selected the Buffer Size in K parameter may need to be increased from the defaul
55. instructions on printer setup for the interface type chosen Figure 3 16 Memory Card Installation Diagram GL408 412e Operator s Manual 3 22 PRINTER CONFIGURATION e Printer Configuration e Configuration Modes e Menu Definition Tables GL408 412e Operator s Manua 4 1 Unit 4 Printer Configuration PRINTER CONFIGURATION This unit provides in depth instruction on printer configuration for operation and for some troubleshooting The printer may be configured via the buttons and or potentiometers loacated on the printer s operator panel All of the printers buttons switches and potentiometers are used either singularly or in conjunction to perform configuration activities Refer to the Control Features chapter of the Introduction unit for identification of specific interface features GL408 412e Operator s Manual 4 2 Unit 4 Printer Configuration CONFIGURATION MODES This chapter provides an overview of the various configuration modes of the operation menu All of the configuration activities are performed via the use of the operator panel located on the printer s face However many settings may also be controlled via external software commands USER MODE This mode allows configuration of printing features that are prone to change from job to job These are some of the most basic and common adjustments of all of the configuration modes Refer to the Menu Definition Tables in the following chapter to pro
56. items and the first layer of packing material Carefully lift the printer and accessories from the box and place them on a solid flat surface Remove the plastic covers from the packed items and visually inspect for physical damage Ensure all components are present as dictated on the Packing List oar OUN Report damaged property Shipping Container Figure 3 1 Unpacking amp Parts Identification GL408 412e Operator s Manual 3 2 Unit 3 Installation PRINTER INSTALLATION This chapter provides guidance on how to station connect and load the printer once unpacked Following printer setup procede to the next chapter for information on interface selection SITE LOCATION e Stationed on a solid flat surface e Stationed away from hazardous materials e Stationed within operational distance of the host based on interface specifications CABLE CONNECTION The diagram below Figure 3 2 displays the printer s connectors and ports for power supply and host interfacing For interfacing choose the desired method and connect it s respective cable as indicated All interface boards are integrated except the LAN WLAN board This will have to be installed as shown When the interface cable is connected or the board is installed the interface option will display in the configuration menus of the operator panel Refer to the Configuration unit of this manual to configure the printer for host computer interfacing
57. labels and labels with poor gap media dynamic range When selected the printer will advance media and print the media profile along the length of each label The factory default is Print Profile Media Profile Enter to Stop Displays while the printer is printing the media profile Will continue to print until the ENTER key is pressed ADVANCED MODE Power Saver Time Permits entry into the Power Saver Time sub menus Power Saver Time 15 minutes The user specified time interval for this parameter sets the amount of idle time before the printer goes into Power Saver Mode Pressing any key or sending a print job removes the power saver message from the LCD The options are 1 5 10 15 30 45 60 and 240 minutes The factory default is 15 minutes Pwr Save Control Enable Permit the Power Saver mode to be enabled or disabled as preferred e Enable factory default Permits the setting from the Power Saver Time menu to become effective e Disable the power saver feature will not function Display Language English This menu permits the language to be chosen that will appear on the operator panel LCD The language options are English German French Itilian Spanish or Portugese The factory default is English Alarm On The printer has an integrated audible alarm that may be enabled to alert the user of detected faults The manner of audible may also be determined in this menu e On
58. reset the printer Buffer Size in K 16 This menu configures the amount of memory allocated for the serial port buffer The range is 1 to 16 Kbytes in 1 kbyte increments Note If a baud rate 19200 or greater is selected the Buffer Size in K parameter may need to be increased from the default to 16 Kbytes to improve performance The factory default is 16 GL408 412e Operator s Manual 4 49 Unit 4 Printer Configuration CENTRONICS INTERFACE MODE TABLE 4 6 MENU DESCRIPTION Auto Trickle Disable This feature is used to prevent a host computer from timing out because the parallel interface is busy for too long Enable factory default When the printer s buffers are almost full the printer begins to trickle data in from the host at the rate set in the Trickle Time menu until the buffers start to empty Disable is not used Trickle Time 1 4 sec When the printer is printing data from a host and a second job is recieved by the printer from a different host Trickle Time prevents the second host from timing out while waiting for its data to be printed In order to support this feature the port has to be able to accept data from the host and store it for future use For example the printer is printing a job from the serial port and then receives a second print job from the parallel port the data from the parallel port will trckle bit by bit into the print buffer to preve
59. selection screen for the EMULATION Mode IGL Setup Active Allows transition to the Active menu screen Allows for non IGL formatted text to either be printed or ignored e Yes factory default All data is parsed by the PPI IGL emulation Non PPI IGL data is absorbed No all data is is passed to the LP emulation Error Reporting Display on LCD Determines where and how errors in the data stream will be displayed e Display on LCD factory default Error will display on the printer s LCD Upon detection the printer will beep once Each error will display for a half second then the printer will go offline and will print the data as best possible e Disable errors are printed as best possible but not displayed on the printer s LCD Mode on Power Up Advanced 5mil Allows the selection of the printer s print resolution e Advanced 5mil factory default Standard for 203 dpi e Emulation 10mil for 100 dpi Emulation 15mil for 67 dpi Note This menu does not appear when a 300 dpi print head is installed When a 300 dpi print head is installed the mode will always be Advanced 3 3mil Print Language US ASCII This menu selects the printed character language The factory default is US ASCII GL408 412e Operator s Manual 4 79 Unit 4 Printer Configuration IGL EMULATION MODE TABLE 4 14 MENU DESCRIPTION IBM Translation Disable Select whe
60. stored on its adapter Only appears if the Network Interface Card NIC adapter is installed e Barcode Demo prints text and barcodes with the barcodes positioned at the left and right margins of the standard label media suplied with the printer The test automatically produces output for 4 inch printers at 203 and 305 dpi RFID Report prints a report of RFID statistics since the printer was powered on or since the last data reset Once the desired test pattern is chosen press ENTER t ostart printing If the Test Count option is set to Continuous factory default press ENTER again to stop printing Only appears if the RFID encoder is installed This menu screen enables the quantity of times the selected test pattern will be printed The a options are Continuous factory default 1 Page 2 Pages 5 Pages and 10 Pages est Coun 5 Pages This menu screen allows the entry of the reference number which includes toe program file part number and the revision number of the software installed in the printer e g 358186 V1 07G Software Build XXXXXX_ VX XXX Allows the determination of whether printer will print a label containing data sent from the host in hexadecimal format Hex Dump Mode Disable e Disable factory default Will not print e Enable will print This menu screen permits the printing of the current log of errors Most non routine faults Ribbon Fault Print Head Hot are stored in
61. the 10 100Base T NIC to perform an automatic detection scheme and configure itself to be one of the other allowable options 10 Half Duplex communicates at 10 megabytes per second using half duplex 10 Full Duplex communicates at 10 megabytes per second using full duplex e 100 Half Duplex communicates at 100 megabytes per second using half duplex 100 Full Duplex communicates at 100 megabytes per second using full duplex Job Control Standard Determines how the printer and or NIC card respond when a job has been completed The definition of a complete job is also determined by this setting e Standard factory default The NIC card responds to the host that the job is complete when the entire print job has been accepted by the printer e Enhanced the NIC card responds to the host that the job is complete when the entire job has not only been accepted by the printer but also completely printed e Off without synchronization between the NIC and the printer The NIC card is simply a pass trough and the printer tells the host when the job is complete Offline Process Disable Determines whether the printer processes incoming data when it is in an offline state e Disable factory default The printer does not process data while offline Enable continues to process but not print the current network parallel job while the printer is offline until in a buffer near full state ETHERNET ADDRESS
62. the user to select the optimal threshold range for the label stock in use The printer defaults to using a threshold range of 50 of the positive going pulse that represents each reference indicator detected after doing an Auto or Manual calibrate the printer then detects anything within the label with that threshold range as top of form While this range is ideal for most medias some labels with a preprinted image liner gap or inlay can confuse the media sensors causing a false top of form detection In most cases this can be resolved selecting a higher threshold range so the printer will only trigger on the true top of form position Note A new threshold range will not take effect until an Auto or Manual Calibate is successfully performed Run a Media Profile after a Calibrate to visually verify that the new range is the best possible selection The factory default is 50 with an allowable range of 5 to 95 in 5 increments Mark TOF Detect Mark Trail Edge Mark Top Of Form Detect Allows selection of the point of measure for the start print position to be determined Mark Trailing Edge factory default Printer adjusts the top of form to the label s trailing edge e Mark Leading Edge printer adjusts the top of form to the label s leading edge SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION INTERFACES ge E Permits entry into the INTERFACES Mode GL408 412e Operator s Ma
63. this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anything other than Staus 5 or Standard none is not recommended Status 5 factory default Most advanced of the options This status is the most recent and represented in the interface specifications For more information refer to the appropriate section in the programming and interface guide Standard bi directional interface is not used Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications Status 4 legacy bi directional support Not recommended for new applications INTERFACES Host Interface Is the menu selection screen for the USB Port option of the INTERFACES mode Host Interface USB Is the main menu screen for the Host Interface option of the INTERFACES mode There are only two options relative to the serial interface ignore all others Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus e USB factory default Allows the operator to select the interface and the relative menus will follow USB Port Buffer Size in K Is a transitional screen that will allow the buffer size to be established in the following screen Buffer Size in K 1 to 16KB This menu configures the amount
64. will not recognize This options allows for the port number to be set for ASCII print jobs The data port number must match the host computer setting The allowable range is 0 to 65535 and the factory default is 9100 Keep Alive Timer 3 minutes Determines the amount of time that the tcp connection will remain connected after the print job has terminated The allowable range is 2 to 10 minutes and the factory default is 3 minutes This menu appears only if a 10 100Base t Network Interface Card NIC is installed There are five different speed modes to allow compatibility with different systmes and networks e Auto Select factory default Tells the 10 100Base T NIC to perform an automatic detection scheme and configure itself to be one of the other allowable options 10 Half Duplex communicates at 10 megabytes per second using half duplex 10 Full Duplex communicates at 10 megabytes per second using full duplex 100 Half Duplex communicates at 100 megabytes per second using half duplex 100 Full Duplex communicates at 100 megabytes per second using full duplex GL408 412e Operator s Manual 4 58 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION Job Control Standard Determines how the printer and or NIC card respond when a job has been completed The definition of a complete job is also determined
65. 00 inch A negative value moves the image closer to the printer s center frame and a positive value moves the image from the printer s center frame Label Length 152 mm Typically specifies the physical label length of the media installed However the type of media in addition to its size it a determinant Die Cut Labels the measurable length of the removable label Does not include the liner material or gap Tag Stock w notices or holes the measurable length is from the trailing edge of one notch or hole to the leading edge of the next notch or hole Tag Stock w black marks on underside the measuarable length from the leading edge of one black mark to the leading edge of the next black mark Continuous Media w o indicators the measurable length depends upon the image size The allowable label length is from 0 1 to 0 99 inches 2 5 2514 6mm The factory default is 6 inches The label length allowable is dependent on the label s width and the printhead resolution in use Label Width 104 mm Specifies the physical width of the print image The allowable range is 0 1 to 4 1 inches 2 5 104mm Slash Zero Disable Deternimes if a zero is printed with or without a diagonal slash through it Character Pitch Proportional This setting determines whether each printer character occupies a designated space Fixed regardless of the character s width or if the character s space i
66. 000 000 000 MAC Address XXX XXX XXX XXX This is an informational screen that displays the manufacturer s assigned number This number is unique for each NIC DHCP Disable Allows the DHCP protocol to be enabled or disabled through this menu The factory default is Disable Note Consult with your systems administrator for the appropriate setting WLAN SETTING Signal Strength Operation Mode SSID Name Reset SSID Name Min Xfer Rate Channel Ant Diversity Preamble Power Mgt Transmit Power Internat Mode Auth Method Reset WEP Keys WEP Key 1 WEP Key 2 WEP Key 3 WEP Key 4 Default WEP Key Is a subset of menus of the INTERFACES mode Additional menus may be selected form here Signal Strength 255 This is an informational screen that displays the factory set signal strength of the wireles interface and cannot be changed GL408 412e Operator s Manual 4 60 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION SSID Name SSID Name 01 15 SSID Name 16 30 SSID Name 31 32 A 1 to 32 character case sensitive string that identifies the Extended Service Set Identification ESS_ID network with which the unit is affiliated ESS_ID is also referred to as NET_ID This character string is broken up into three sets This menu allows a psecific set to be selected and the idenitification entered int
67. 1 protocol e Disable factory default Enable the printer sends a response character every two seconds while the quanity of valid bytes in the buffer is less than 75 percent of the buffer size One Char Enquiry Disable One Character Enquiry This mode uses the poll character to detect a request from the host and sends a response back to the host e Disable factory default Poll character will not detect Enable poll character will detect Printer Status Disable If enabled allows the printer to respond according to two different response tables when an ENQ command is sent to the printer e Disable factory default A response is not sent e ENQ STX when the printer receives an ENQ the printer responds with a status according to ENQ STX parameters e ENQ when the printer receives an ENQ the printer responds with a status according to ENQ parameters Framing Errors Enable These are possible errors that can occur when serial interface settings of the printer do not match those of the host computer e Enable factory default If a framing error occurs a fault message will display on the operator panel e Disable if a framing error occurs a fault message will not display on the operator panel PARALLEL INTERFACE MODE TABLE 4 5 MENU DESCRIPTION INTERFACES Permits entry into the INTERFACES Mode INTERFACES Ignore CR LF Item No Check BCC Check
68. 200 2400 4800 9600 19200 38400 57600 and 115200 baud Note If using RS232 and the selected baud rate is greter than 19200 data loss may occur To correct this it may be necessary to lower the baud rate or use RS422 An increase in the Buffer Size in K parameter from the default 1 Kbyte may be required to improve performance The factory default is 9600 Word Length 8 This menu allows the length of the serial data word to be set The data word length can be set to 7 or 8 bits and must match the corresponding data bits setting in the host computer The factory default is 8 Stop Bits 1 This menu allows the quantity of stop bits in the serial word to be set either 1 or 2 stop bits may be selected but the setting must match the corresponding stop bit setting in the host computer This menu screen allows the parity to be set but the setting must match that of the host computer The options are Odd Even Mark Sense or None The factory default is None GL408 412e Operator s Manual 4 41 Unit 4 Printer Configuration SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION Data Protocol DTR Allows the serial interface protocol type to be selected to meet host interface requirements DTR The printer controls the data flow by sending this hardware signal to the host If there is enough room in the printer buffer the printer will send a high signal if the buffer is
69. 2e Operator s Manual Unit 3 Installation 25 PIN CONNECTOR ASSIGNMENTS PIN SIGNAL NAME DIRECTION LEVEL MAX CURRENT 1 Frame Ground 2 5V 4 Machine Error Output Low 5V 400mA 5 Print End PREND Output Low 5V 400mA 6 Online Output Low 5V 400mA 8 Reprint PRIN2 Input Low High high impedance Low 15mA or more OV 9 as oe ms Sss 10 11 EXT_GND 12 5V aa 13 24V 14 GND 15 EXT_GND 16 Ribbon End Output High 5V 400mA 17 Paper End Output Low 5V 400mA 18 Ribbon Near End Output High 5V 400mA 19 20 Print Start PRIN Input Low High high impedance Low 15mA or more OV 21 22 23 24 EXT5V_IN Input 5V 25 GND Choose from Type I to Type IV for PREND the output signal for Pin 5 PREND will not be output when the command is 0 in the cutter mode Connect EXT_GND Pins 11 15 to external equipment GND Supply EXT5V_IN Pin 24 5V from the external power supply Peripheral device Printer 5V Open collector O 5V Open collector Figure 3 9 Input Output Circuit Diagram GL408 412e Operator s Manual 3 18 Unit 3 Installation SOCHHHHOHOHEOO O TAFFI 88888 e Figure 3 11 25 Pin Connector Assignm
70. 5 Communication Protocol Selects the mode of Bi Directional communications In most cases this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anything other than Staus 5 or Standard none is not recommended e Status 5 factory default Most advanced of the options This status is the most recent and represented in the interface specifications For more information refer to the appropriate section in the programming and interface guide Standard bi directional interface is not used e Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications e Status 4 legacy bi directional support Not recommended for new applications Host Interface Ethernet There are only two options relative to the serial interface ignore all others e Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus Ethernet factory default Allows the operator to select the interface and the relative menus will follow ETHERNET SETTING NetBIOS Protocol Is a transitional screen that allows entry into the Net BIOS Protocol menu NetBIOS Protocol Enable Allows determination of if the NIC will recognize the NetBIOS protocol e Enable factory default Will recognize e Disable
71. 9600 Word Length 3 This menu allows the length of the serial data word to be set The data word length can be set to 7 or 8 bits and must match the corresponding data bits setting in the host computer The factory default is 8 Stop Bits This menu allows the quantity of stop bits in the serial word to be set either 1 or 2 stop bits may be selected but the setting must match the corresponding stop bit setting in the host computer Parity None This menu screen allows the parity to be set but the setting must match that of the host computer The options are Odd Even Mark Sense or None The factory default is None Modem Disable Determines the modem status e Disable factory default Is not active Enable is active Modem NUM Enable Determines if the modem s NVM stored configuration will be used or if the printer will send a modem initialization string e Enable factory default The printer will only send a ATZO command to the modem on power up Resets the modem configuration to 0 e Disable the printer sends a generic modem initialization string on power up NOTE This generic initialization string does not work for all modem types If the initialization string does not work the modem must be manually configured the setting must be stored in configuration 0 and the printer Modem NVM menu must be enabled Modem Status Enable Determines if the modem s status will b
72. ACE MODE TABLE 4 9 MENU DESCRIPTION INTERFACES amp scant a EA ar PRI ISBPL vO Permits entry into the INTERFACES Mode GL408 412e Operator s Manual 4 56 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface ETHERNET PORT ETHERNET SETTING WLAN ADDRESS WLAN SETTING Parallel Port USB Port Serial Port Printer Mgt Is the menu selection screen for the INTERFACES Mode Ignore CR LF No Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted e No factory default Will not be deleted e Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes Item No Check Disable This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in the format e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled e Resume errors when the incorr
73. Auto Switching INTERFACES Host Interface INTERFACES Host Interface Host Interface Ethernet INTERFACES ETHERNET PORT ETHERNET PORT Timeout Host Interface Auto Switching Switch Out On Data Timeout INTERFACES ETHERNET SETTING ETHERNET SETTING NetBIOS Protocol NetBIOS Protocol Enabl ASCII Data Port 1024 Keep ETHERNET ADDRESS IP Address Subnet Mask Gateway Address MAC Address DHCP IP Address X XX XXX XXX Subnet Mask 3 minutes XXX XXX XXX XXX 2 Pe Ethernet Speed Auto Select Job Control Standard Offline Process Disable Gateway Address XXX XXX XXX XXK MAC Address XXX XXX XXX XXK DHCP Disable Figure 4 8 LAN Interface Mode 4 11 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE This chapter provides the programming sequences required for WLAN interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart ONLINE INTERFACES Host Interface INTERFACES Host Interface LINE Host Interface Host Interface OFFLINE Auto Switching Ethernet ENTER
74. C Label Format The MC command determines whether the printed label image should be retained for use immediately following label definition The MC Label Fmt option determines the internal format to be used for storing the label image list format or bitmap format e List Format factory default Works for most applications but memory must be sufficient Bitmap Format to be used in applications where a large amount of data is sent Bitmap format has greater efficiency of memory use The label image of the next label is overlaid on the bitmap for the current label instead of accumulating a list of stored print elements like List Format which might eventually run out of memory in a large print job Print Quantity Label Format Allows selection of the method for printing a label from memory e List Format factory default A list of all stored print elements graphics text barcodes is reprocessed and xecuted again for each label Work for most applications Bitmap Format the bitmap of the first label is stored and copied over for each label printed without reprocessing a list of all print elements To be used only in applications that print labels of the same data for greater print speed Label But Size 560K Bytes Label Buffer Size This option allows the label buffer size to be set The buffer is used to store the data from XA up to XZ for command processing The maximum buffer size cannot exceed the amou
75. CC is set to be processed by the printer e Disable factory default Does nothing regardless of whether the BCC is included in the format e Cancel errors when the incorrect BCC is being accessed When the printer is broght back online from an error by pressing the Line key the incorrect job is printed e Resume error when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled History Buffer Temporary The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface e Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s display Comm Protocol Status 5 Communication Protocol Selects the mode of Bi Directional communications In most cases this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anything other than Staus 5 or Standard none is not recommended Status 5 factory default Most advanced of the options This status is the most recent and represented in the interface specifications For more information refer to the appropriate section
76. Cmd Define CR Code 14 Status Cc R Ignore Mode Preparser Port Define LF Code Disable Disable LF LF Select Char o Figure 4 10 PGL Emulation Mode Storage Select DISK EMC GL408 412e Operator s Manual 4 13 Unit 4 Printer Configuration ZGL EMULATION MODE This chapter provides the programming sequences required to correlate the printer s interpreter language with that of Zebra interpretor language Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the emulation type required Instead refer to the appropriate emulation chart ONLINE OFFLINE FUNCTION ZGL Setup ZPL Compatible Command Prefix Label Prefix Delimiter Text Mode Preparser Cmd Preparser Port MC Label Fmt PQ Label Fmt Label Buf Size Host Form Length Left Position Top Position Resolution Mode Vertical Adjust Vertical Density IS Label Fmt FB Width Adjust Storage Select Network ID Character Group Standard Sets Figure 4 11 ZGL Emulation Mode GL408 412e Operator s Manual 4 14 Unit 4 Printer Configuration DGL EMULATION MODE This chapter provides the programming sequences required to correlate the printer s interpreter language with that of Datamax interpretor langua
77. DR BAD Repeat Download An attempt was made to write to flash where it wasn t present Try downloading again or contact an authorized customer service representative DOWNLOADER ERROR MAIN FLASH IS FULL Optimize Files An attempt was made to download to a full main flash memory Delete and optimize files DOWNLOADER ERROR NO EFC DETECTED Repeat Download The printer s firmware attempted to access an EFC that wasn t present Contact an authorized customer service representative EC SOFTWARE FAIL Cycle Power Engine control software failure Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative ERROR INSUFFICIENT DRAM Cycle Power Not enough RAM memory available for the printer to function Power of the printer for 15 seconds then power on again If the message reappears increase the Glob Mem Adjust size in the PRINTER SETUP menu and reboot the printer If the message reappears replace the main circuit board Write down the message and return it with the defective board ERROR INSUFFICIENT FLASH Cycle Power The printer requires more flash memory to download program Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative ERROR WRONG CHECKSUM Repeat Download The printer rece
78. Darkness Print Speed and Print Offset e Command factory default Any commands in the label job will take precedence and be used for printing The LCD will reflect the new setting e LCD Any settings established through the printer s operator panel will be used for an incoming print job regardless of different command settings GL408 412e Operator s Manual 4 82 Unit 4 Printer Configuration DIAGNOSTICS MODE TABLE 4 15 MENU DESCRIPTION Allows varification of proper printer operation and print quality through the selection of various test print options e Checkerboard factory default Helps identify marginal print head elements edge sharpness and uneven print quality e Grey helps identify burned out print head elements and uneven print quality e Grid helps identify edge sharpness and uneven print quality e Current Config prints the current printer configuration and helps determine text print quality Left Test prints a pattern containg a series of ladder type bar code symbols starting with four and decrementing by one symbol on each print until a single symbol prints on the left side Right Test prints a pattern containg a series of ladder type bar code symbols starting with four and decrementing by one symbol on each print until a single symbol prints on the right side e Combo Test prints a combined left and right side test e Ethernet Test prints the NIC statistics
79. ES This chapter identifies the interactive control features of the printer These functions are defined generally here More specific explanations will be found throughout this manual on how to use them LCD Display Communicates operational conditions via the use of icons and text LED Indicators POWER llluminates when the power on ONLINE llluminates when communication is available Flashes when fails STATUS Flashes when an error occurs Flashes when sending receiving data LABEL POWER ONLINE STATUS LABEL RIBBON Flashes when paper error occurs LINE FEED FUNCTION m a RIBBON Flashes when ribbon error occurs Operator Buttons ENTER CANCEL FEED Feeds the equivalent of a sheet of paper when pressed once Positions paper if misaligned LINE Starts and stops printing and transmission of data gt v Maintenance Panel FUNCTION Allows movement through the various menus and modes tl Permits the movement of the cursor for input ENTER Allows the selection of an option CANCEL Cancels a print job Allows return to the previous screen when moving through the menus Power Switch Breaks the circuit providing power to the printer Figure 1 2 Operator Panel GL408 412e Operator Manual 1 4 Unit 2 Technical Data TECHNICAL DATA Physical Characteristics e Environmental e Power e Processing e Command e Interface Modules e Print e Sensin
80. Enable Turns the page boundry check on or off for all print elements Enable factory default An out of bound error is reported if the print element is out of the page boundry Disable an out of bound error is not reported The out of bound print element prints over the page boundry Selects whether the printer analyzes like data strings or not for faster throughput If the host forms are alike with minimal variables changes then enabling will increase performance If not then enabling will only slow the process down Enable factory default Increases the processing speed of repeated forms for PGL thereby resulting in increased printer throughput This option does not provide benefit for forms that are unrelated to one another and are to be disabled under those circumstances e Disable select when subsequent forms are unrelated to each other Preparser Cmd Status Allows selection of which preparser command to use Once the command is selected the command will be executed immediately when it is sent to the printer Status factory default Select STCC STATUS command e Cancel select STCC CANCEL command Preparser Port Disable Allows selection of which port to send the Preparser command to the printer e Disable factory default Not using Preparser command e Parallel the parallel port including attached ethernet card Storage Select DISK EMC Allows the us
81. History Buffer Comm Protocol Host Interface Parallel Port USB Port Serial Port Printer Mgmt Is the menu selection screen for the INTERFACES Mode GL408 412e Operator s Manual 4 44 Unit 4 Printer Configuration PARALLEL INTERFACE MODE TABLE 4 5 MENU DESCRIPTION Ignore CR LF No Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted e No factory default Will not be deleted e Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes Item No Check Disable This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in the format e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled e Resume error when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the B
82. Method Ethernet ENTER Mgmt Protocol Mgmt Protocol PXML PXML SNC Port Number XXXXX SNC Port Timeout 100 seconds Status Port Numb XXXXX Mgmt Port Number XXXXX Select Port Debug Host Modem Mgmt Port Number Disable XXXXX Modem NUM Enable Modem Status Enable Dial Method Tone Figure 4 16 Printer Management Mode GL408 412e Operator s Manual 4 19 Unit 4 Printer Configuration MISC QUICK MENUS The flow charts in this chapter provide quick access to certain printer features without having to enter their specific printer modes All of the keystrokes required are performed via the printer s operator panel Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen DISPLAY INTENSITY ADJUSTMENT The keystrokes identified in Figure 4 17 provide the steps required to adjust the brightness of the printers LCD without having to enter the Advanced Mode Display Intensity Display Intensity Set to XX Set to XX OFFLINE Printer saves changes Figure 4 17 Display Intensity Adjustment BUFFER CLEAR The keystrokes identified in Figure 4 18 provide the steps required to perform a Hex Dump operation without having to enter the Diagnostics Mode Printer clears buffer Buffer Cleared Figure 4 18 Buffer Clear GL408 412e Operator s Manual 4 20 Unit 4 Printer Configuration SOFT RESET
83. ODE TABLE 4 7 MENU DESCRIPTION Permits entry into the INTERFACES Mode GL408 412e Operator s Manual 4 50 Unit 4 Printer Configuration UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE 4 7 MENU DESCRIPTION INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface ETHERNET PORT ETHERNET ADDRESS ETHERNET SETTING Parallel Port USB Port Serial Port Printer Mgt Is the menu selection screen for the INTERFACES Mode Ignore CR LF No Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted e No factory default Will not be deleted e Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes Item No Check Disable This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in the format e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled e Resume errors when the incorrect item number is being accessed When the printer is brought back online from th
84. ORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION Subnet Mask XXX XXX XXX XXX This menu allows the Subnet Mask for the TCP IP protocol to be set in four three digit segments SEG1 through SEGA If the Subnet Mask is assigned by Bootp ARP or DHCP it is dynamic and read only When changing the Subnet Mask the printer resets the Network Interface Card NIC when the printer is placed online When the printer resets the NIC the LCD displays DO NOT POWER OFF After initialization is complete the LCD displays E NET INIT to signal that the NIC and printer are in the initialization process When both the NIC and printer have completed initialization the LCD displays E NET READY The factory default is 000 000 000 000 Gateway Address XXX XXX XXX XXK This menu allows the Gateway Address for the TCP IP protocol to be set in four three digit segments SEG1 through SEG4 If the Subnet Mask is assigned by Bootp ARP or DHCP it is dynamic and read only When changing the Gateway Address the printer resets the Network Interface Card NIC when the printer is placed online When the printer resets the NIC the LCD displays DO NOT POWER OFF After initialization is complete the LCD displays E NET INIT to signal that the NIC and printer are in the initialization process When both the NIC and printer have completed initialization the LCD displays E NET READY The factory default is 000
85. Operator s Manual 3 15 Unit 3 Installation STATUSS5 TIMING CHARTS PRINT PROCESS Figure 3 8d Printer side RD sD Printer status NOTE 1 DLE form STX SOH DLE ETX 2 DC1 form STX SOH DC1 ETX COMMAND PROCESS Figure 3 8e Printer side Obtaining RD 4 printer operation SD Printer status Receiving Analysis Editing 1 Editing 2 PN 2 NOTE Avoid executing the command to obtain status e g printer operation status while printing BCC ERROR PROCESS Figure 3 8f Printer side i item No error Item cancellation RD N Nq STX 1D00001 BCC ETX 1 Nq STX 1D00003 BCC ETX 2 j Rea bel o 1 i Printer status L ISTX 1000003 BCC ETX 2 NOTE Avoid executing the command to obtain the status e g printer operation status while printing GL408 412e Operator s Manual 3 16 Unit 3 Installation EXTERNAL SIGNAL The external signal interface is designed to connect the printer to an applicator Proceed to the printer s Advanced Mode for various setup activities related to the external signal There are two connector types available for the external signal interface one with a 14 pin connector and the other with a 25 pin connector SPECIFICATIONS Signal Level High 2 4 to 5 0V Low 0 0 to 0 4V Issuing Reissuing EXT signal Enable Disable in the Ad
86. PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION Scalable Size Normal This option determines how scalable characters are sized Normal factory default Normal scaling Block the scalable characters are made to be the same size as block characters in the old IGP X00 printers Forms Handling Disable Determines the handling of form e Disable factory default No effect Auto Eject automatically ejects a page at the end of the job Auto TOF automatically does a form feed FF at the end of each form to the next top of form PGL Normal LP Menu Determines whether PGL passes the text data in Normal mode or if PGL will print the text itself e LP Menu factory default PGL will pass the text data to LP only in the default setting state 6LPI defualt character set and font attribute e PGL Menu PGL will always print the text data itself UPC Descenders Always Allows printing barcode descenders when human readable data is not presented in the UPC EAN barcodes Always factory default UPC EAN barcodes are printed with descenders even where there is not human readable data Never UPC EAN barcodes are printed without descenders if the PDF command is present e Only With PDF UPC EAN barcodes are printed with descenders only when the PDF command is presented 2 5 Selection Loading Zero Interleaved 2 of 5 Allows compatibility with special IGP X00 cus
87. Polarity Standard Response Polarity This parameter must be set to match the response polarity of the host computer Standard factory default Does not invert the response to the host computer Inverted inverts the response signal sent to the host computer Busy on Strobe Enable The strobe signal tells the printer when to look for data on the data lines The printer can either be set to assert a busy signal after each data byte or after the printer s buffer has filled Enable factory default Asserts a busy signal after each character is received e Disable asserts a busy signal only when the print buffers are full Latch Data On Leading Specifies whether the data is read on the leading or trailing edge of the data strobe signal The options are Leading and Trailing Leading is the factory default Prime Signal Disable Is a normally low signal on the parallel port When initiated it is designed to reset the parallel port and clear the printer buffer e Disable factory default No action when the signal is initiated by the host Enable reboots interface and clears the printer buffer when the signal is asserted TOF Action Reset Top Of Form Action When enabled the printer will feed out the job in process when the prime signal is activated through the Centronics interface If disabled the job in process may be aborted Regardless of this menu the prime signal will also
88. Process Disable Allows determination of whether the printer will process data while offline e Disable factory default The printer does not process parallel network data while offline Enable the printer continues to process but not print the current network parallel job while the printer is offline until the printer s buffer is full CENTRONICS INTERFACE MODE TABLE 4 6 MENU DESCRIPTION INTERFACES Permits entry into the INTERFACES Mode INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface Parallel Port USB Port Serial Port Printer Mgmt Is the menu selection screen for the INTERFACES Mode Ignore CR LF No Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted e No factory default Will not be deleted e Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes Item No Check Disable This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in the format e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the erro
89. RINT IMAGES Poor media quality Use higher quality media Foreign material on print head and platen roller Clean print head and rollers Foreign material on labels Use higher quality media Excessive print head energy Adjust darkness setting Excessive print speed Adjust print speed as required GL408 412e Operator s Manual Unit 5 Troubleshooting INTERFACE TROUBLESHOOTING This chapter provides a checklist for the various interface types Locate the checklist relative to the interface used and perform each of the troubleshooting tasks until the problem has been isolated PARALLEL INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface module is correctly installed Run self test to verify Ensure the printer cable is connected to the appropriate LPT port on the host computer If using a Windows printer driver ensure the correct port is selected Ensure a IEEE1284 printer cable is being used Ensure the host s peripheral settings are set to ECP for faster throughput Refer to the computer manufacturer s documentation for details Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode Refer to that procedure within this manual for instructions The command stream should be continuous and possess ODhex and or OAhex carriage return and line feed characters throughout However there should not be either lo
90. Reboots the printer back to an online state If the reset is performed during a parameter change it will not be saved This reset will not erase any settings previously saved to non volatile memory STANDBY SOFT RESET Printer resets ONLINE Figure 4 19 Soft Reset KEY LOCK UNLOCK Certain keystrokes within the printer s menu tree is locked to prevent change under normal circumstances These default menu settings may be changed however by performing the keystrokes identified in Figure 4 20 OFFLINE ENTER SWITCH LOCKED ENTER SWITCH UNLOCKED Figure 4 20 Key Lock Unlock GL408 412e Operator s Manual 4 21 Unit 4 Printer Configuration MENU DEFINITION TABLES USER MODE TABLE 4 1 MENU DESCRIPTION INTERFACES Permits entry into the USER Mode USER MODE Print Speed Print Darkness Pitch Offset Ver Print Offset Hor Print Offset Label Length Label Width Slash Zero Character Pitch Protocol C Code Euro Character Ver BaseRefPoint Hor BaseRefPoint UPC Descenders Vert DPI Adjust C128 Mode Switch Error Handling Mem Select CC1 Orientation Slew Speed Ctrl Print Direction Tear Off Time Label Missing Clip Page Fault Reprint Display Ribbon Ribbon Near End Units Set Label Length TOF Detect Fault TOF Adjust Mode TOF Adjust Is the menu selection screen for the USER Mode Print Speed 4 ips Specifies the speed in inches per second ips at which the media passe
91. Reprint Enable Display Ribbon Enable w O ok Ribbon Near End Enable Set Label Length Manual TOF Detect Fault 3 labels TOF Adjust Mode Disable TOF Adjust 10 1 mm Unit 4 Printer Configuration CONFIGURATION MODE The Configuration Mode is a set of menus that allows the operator to configure the printer on how to deal with multiple print jobs This activity is focused on loading saving naming those jobs and then deleting them when no longer needed Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen CONFIG MODE CONFIG MODE CONFIG MODE Save Config Load Config Print Config Load Config Factory Loading Factory Configuration ONLINE Save Coni Saving OFFLINE Configuration Print Config Current CONFIG MODE CONFIG MODE CONFIG MODE Delete Config Power Up Config Protect Config Power Up Config Factory Delete Config Protect Configs 1 Disable Deleting Configuration CONFIG MODE Save Config Load Config Name Config 1 Print Config Delete Config Power Up Config Name Config 2 Name Config 3 iti Protect Config Name Config 1 Name Config 2 ile Name Config 3 Name Config 4 Name Config 5 Name Config 1 Name Config 2 Name Config 3 Name Config 6 Name Config 7 Name Config 8 Reset Cfg Names Auto Save Name Config 4 Name Config 5 Name Config 6 l
92. Switching IEEE 1284 INTERFACES git pa Parallel Port IEEE 1284 O Port Type rime Signal Port Type ime Signal IEEE 1284 Disable Interface Mode ENTER INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface Parallel Port USB Port TOF Action Reset Buffer Size in K 16 Offset Process Disable sec only display if Report Status Admin User is enabled within Figure 4 5 Parallel Interface Mode GL408 412e Operator s Manual 4 8 Unit 4 Printer Configuration CENTRONICS INTERFACE MODE This chapter provides the programming sequences required for Centronics interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart BCC Check isable story Buffer Temporary ONLINE Comm Protocol Status 5 LINE OFFLINE Timeout Host Interface Host Interface 10 sec Auto Switching Centronics Report Status Parallel Port Parallel Port FUNCTION Disable Port Type Port Type Port Type INTERFACES Centronics Prime Signal CENTRONICS isable Data Bit 8 Data Polarity Data
93. This menu entry permits the thickness or font weight of standard text fonts to be adjusted The range is 0 to 512 and the factory default is 340 Bold Chars 448 This menu entry permits the thickness or font weight of bold text fonts to be adjusted The range is 0 to 512 and the factory default is 448 GL408 412e Operator s Manual 4 35 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Extra Bold Char 504 This menu entry permits the thickness or font weight of extra bold text fonts to be adjusted The range is 0 to 512 and the factory default is 504 For most applications the default settings for font memory is acceptable Therefore do not change the defaults unless the application requires an uncommon memory configuration OCR A Chars 384 Permits character weight adjustment of resident OCR A characters The allowed range is 0 to 512 and the factory default is 384 OCR B Chars 304 Permits character weight adjustment of resident OCR A characters The allowed range is 0 to 512 and the factory default is 304 Tall Characters Disable Increases the point height of resident Intellifont characters e Disable factory default Standard resident font character height is maintained Enable increases the point height by approximately 10 Batch Counter Disable Permits the display of the quantity of pages remaining in a print job
94. This option specifies the size of the memory block that can be allocated to the font cache The font cache stores bitmaps that are created on demand from the font outlines stored on the printer flash The cache allows the printer to print scalable fonts at optimum speed To calculate the memory requirement use the following equation HS x VS x Average Height x Average Width x NumOf Char 8 HS horizontal resolution VS vertical resolution Average Height average character height in inches Average Width average character width in inches NumOf Char number of characters to be cached For most applications the default settings for font memory is acceptable Therefore do not change the defaults unless the application requires an uncommon memory configuration Max Cached Char 01 KBytes Maximum Cached Characters This option specifies the size of the largest character that can be stored in the font cache To calculate the memory requirement use this equation HS x VS x Average Height x Average Width 8 HS average character height in inches VS vertical resolution Average Height average character height in inches Average Width average character width in inches NumOf Char number of characters to be cached For most applications the default settings for font memory is acceptable Therefore do not change the defaults unless the application requires an uncommon memory configuration Standard Chars 340
95. arcode ratios Enable select the alternative barcode ratios PI Slew Range 16 Allows for specification of the quantity of lines the backing paper will feed e 16 factory default A paper slew of 0 to 15 will move 1 to 16 lines e 15 a paper slew of 1 to 15 will move 1 to 15 lines A paper slew of 0 wil move 1 line CR Edit Disable This parameter determines if a carriage return will be followed by a line feed e Disable factory default Carriage returns not followed by line feeds are ignored Enable processs all carriage returns including those not followed by line feeds Skip Cmd Prefix Enable Skip Command Prefix This parameter determines if the printer will print any data before a PGL command is received Enable factory default Will print e Disable will not print Ignore Text Disable Allows selection of whether the printer will ignore unformatted text Example With a simple text field using a recognizable printer the printer can either print this unformatted text or ignore it e Disable factory default Text in normal mode will be printed Attributes to be printed depend on the PGL Normal menu setting Enable any line of text non PGL commands in normal mode will be ignored GL408 412e Operator s Manual 4 65 Unit 4 Printer Configuration PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION Power on IGP PGL Enable Allows setting the
96. bly from the printer and insert its replacement in its place Insert the bushing onto the end of the platen roller assembly reposition the retaining bracket over the bushing and retighten the screw Platen Roller Assy Retaining Bracket Figure 6 3 Media Platen Roller Replacement GL408 412e Operator s Manual 6 5 Unit 6 Maintenance ADJUSTMENT PROCEDURES This chapter covers all of the printer and printer accessory adjustments These adjustments include mechanical adjustments required following the replacement of components and assemblies in addition to the operational adjustments required following a job change LABEL SENSOR POSITIONING The label sensor assembly provides a mounting apparatus for the eye mark gap and paper end sensors Position adjustment of the label sensor is not required when using standard label media When non standard media is used place a section of the media on the media ramp oriented as if loaded for printing Manually grasp the sensor assembly and move it laterally so that the sensor indicators embossed in its side are aligned with the reference marks on the media 1 Open the right housing cover to access print assembly 2 Find label sensor adjustment handle Figure 6 4 located between the upper and lower print assemblies 3 Manually move the adjustment handle to the left or right as required to properly position the label sensor NOTE There are two markers on the front fac
97. btract the Gap Length value in the Sensor Setup menu of the Advanced Mode from the Sensed Distance value obtained when the Auto or Manual Calibrate was performed Setting the label length to Automatic sets the Use Label Length menu to Disable in the Sensor Setup menu of the Advanced Mode TOF Detect Fault 3 labels Allows selection of top of form detection fault The printer displays a Gap Not Detected fault and stops printing when media has advanced a distance equal to the selected quantity or more times the Label Length value set in menu e 3 Labels factory default 9 Labels 1 Label TOF Adjust Mode Disable Allows the top of form distance to be set using the TOF Adjust menu Enable enables the adjustment through the TOF Adjust menu e Disable factory default Disables the adjustment through the TOF Adjust menu TOF Adjust 10 1 mm This option sets the distance from the top of form TOF that is left blank unprinted after a label has been removed in Tear Off Strip Printing normally starts at top of form but when enabled the print start position can be adjusted from 0 00 to 0 40 inches from top of form in increments of 0 01 inches This adjustment is useful if a die cut label sticks to the platen because of jagged edges created by poor label removal using the tear bar By controlling how much blank space there is from top of form the amount of media called back after being tor
98. cannot be manually changed The factory default is 0 00 inches GL408 412e Operator s Manual 4 36 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Gap Mark Thresh XXX This menu sets a value that when exceeded by the output of the media sensor is recognized by the printer as a gap or eye mark When Auto or Manual Paper Calibrate is performed the value displayed is equal to the gap eye mark threshold value set by this procedure If running the procedure does not provide a reliable top of form detection e g when using unusual media the Gap Mark Thresh value can be manually set to th desired value The factory default is 171 with a range of 000 to 255 Note If the Gap Mark Sensor in ADVANCED MODE is set for gap sensing the factory default is 140 The factory default is 75 for eye mark sensing Paper Out Thresh XXX This menu allows selection of a value that when exceeded by the output of the media sensor is recognized by the printer as a paper out condition When Auto or Manualcalibrate is performed the value displayed is equal to the paer out threshold value set by this procedure If running this procedure does not provide a reliable paper out detection e g when using non standard media the Paper Out Thres value can be manually set to the desired value The factory default is 171 with a range of 000 to 255 Note If the Gap Mark Sensor in ADVANCED MODE is set fo
99. cated between the start lt ESC gt A and the stop lt ESC gt Z commands Try another port to isolate the problem Replace the main circuit board if determined to be the problem RS232 SERIAL INTERFACE CHK TROUBLESHOOTING STEP Ensure the correct interface module is correctly installed Run self test to verify Ensure the serial cable Null Modem meets specifications and is correctly connected at each end Ensure the serial cable is not defective Ensure the communication parameters for the baud rate parity data bits and stop bits are consistent with those being sent from the host computer Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode Refer to that procedure within this manual for instructions The command stream should be continuous and possess ODhex and or OAhex carriage return and line feed characters throughout However there should not be either located between the start lt ESC gt A and the stop lt ESC gt Z commands Try another port to isolate the problem Replace the main circuit board if determined to be the problem UNIVERSAL SERIAL BUS USB INTERFACE If nothing prints during a test print verify the device drivers have been successively installed by performing the following CHK TROUBLESHOOTING STEP Click on Start Settings and then Control Panel Click on System within the new w
100. cessed Status on lt ETX gt Enable This menu determines if a printer status message will be returned to the host on receipt of the block terminator lt ETX gt This is implemented only for serial interface X On X Off or Intermec protocol e Disable factory default Will not send status message e Enable will send status message Cutter Cmd c Process Cutter Command This menu defines if the lt ESC gt Slc command which enables or disables the cutter assembly is acknowledged e Process factory default Acknowledges cutter commands Ignore does not acknowledge cutter commands PwrUpMod Cmd C Process Power Up Mode Command This menu defines if the lt ESC gt SIC command which selects the Emulation or Advanced power up mode is acknowledged Process factory default Acknowledges the commands e Ignore does not acknowledge the commands EOP Dist Cmd D Process End Of Print Distance Command This menu defines if the lt ESC gt SID command is acknowledged e Process factory default Acknowledges the commands e Ignore does not acknowledge the commands Intens Cmd d Process Intensity Command This menu defines if the lt ESC gt Sld command which sets print darkness is acknowledged e Process factory default Acknowledges the commands e Ignore does not acknowledge the commands GL408 412e Operator s Manual 4 80 Unit 4 Printer Configuration
101. ck to the host Ret Status Port Disable The options are Serial E NET Stat Port USB IEEE 1284 Disable E NET Data Port Serial is the factory default Each option when selected permits the deletion loading or saving of characters or overlay sets to from flash memory or Ram Del Char frm F1s deletes downloaded character s from flash memory Ld Char from F1s loads downloaded character s from flash memory e Save Char from F1s saves downloaded character s to flash memory ADVANCED MODE D e Del Char frm RAM deletes downloaded character s from RAM el Char frm Fis Ld Char from Fis e Ld Char at PwrUp loads downloaded character s from flash memory at power up Can Save Char fomF is enable or disable Disable is the factory default Del Char frm RAM ea pirat deg Del Set frm F1s deletes downloaded overlay set s from flash memory Ld Set from F1s e Ld Set from F1s loads downloaded overlay set s from flash memory Sinner e Save Set to F1s saves downloaded overlay set s to flash memory ora E e Del Set from RAM seletes downloaded overlay set s from RAM Optimize amp Reboot e Ld Set at PwrUp loads downloaded overlay set s from flash memory at power up Can enable or disable Disable is the factory default e Main FFS e Optimize amp Reboot reclaims flash space from deleted flash files After pressing the ENTER key on the printer s operator panel wiat for the printer to reboot Will optimize both
102. ct the vertical resolution value DGL uses for calculations can be fine adjusted by this menu Negative values result in a lower DPI value and thus a longer label Positive values result in a higher DPI value and thus a shorter label The allowable range is 100 to 100 with a factory default of 0 Compatibility Standard Determines compatibility with legacy Datamax emulations Standard factory default Standard emulation e S 462 specific printer model Length Cmd STXc Process Allows the user to disable the Length Command e Process factory default Acknowledges length commands Ignore does not acknowledge length commands GL408 412e Operator s Manual 4 74 Unit 4 Printer Configuration DGL EMULATION MODE TABLE 4 12 MENU DESCRIPTION Heat Cmd H Process Determines whether the print intensity commands processed by the printer will be those sent from a host or those set by the printer s operator panel Process factory default Downloaded commands take precedence Ignore downloaded commands are ignored and printer settings take precedence Speed Cmd P S Process Allows the user to disable the speed commands Print Feed Reverse e Process factory default Acknowledges speed commands e Ignore does not acknowledge speed commands Cut Cmd 0 c Process Allows the user to disable the commands affecting the cutter assembly e Proc
103. ctional the damaged fuse must be replaced To replace the fuse unscrew the fuse cap from the fuse cylinder remove the damaged fuse from the cap and insert the replacement fuse in its place Screw the fuse cap back into the fuse cylinder along with the replacement fuse NOTE The orientation of the fuse does not matter It only has to be installed into its respective cylinder and be able make contact on each end to function NOTE Fuse amperage and voltage rating may be found stamped into the fuse s metal contacts or labeled on the printer s rear CAUTION IMPROPER FUSE USAGE MAY RESULT IN DESTROYED ELECTRICAL COMPONENTS AND OR FIRE ENSURE THE DAMAGED FUSE IS REPLACED WITH ONE OF IDENTICAL PHYSICAL DIMENSIONS AND AMPERAGE TO DO THIS DUPLICATE THE INFORMATION STAMPED ON THE FUSE S METAL CASING Fuse Cylinder Figure 6 2 Fuse Replacement GL408 412e Operator s Manual 6 4 Unit 6 Maintenance MEDIA PLATEN ROLLER REPLACEMENT The media platen roller is considered to be a high wear component due to constant treading of the print media against its contact surface This constant contact will eventually wear grooves into the rubber material and negatively affect print output To replace the platen roller loosen the securing the retaining bracket to the lower print assembly then withdraw the bushing from the end of the platen roller assembly Withdraw the worn platen roller assem
104. culations can be fine adjusted by this menu between 100 and 100 Negative values result in a lower DPI value and thusly a longer label Positive values result in a higher DPI value resulting in a shorter label This adjustment does not affect the size of images and downloaded bitmap fonts C128 Mode Switch Manual Allows compatibility with older SATO printer models By selecting Automatic enables the printer to encode C128 bar code data using automatic mode switching This action generally results in smaller barcodes Error Handling Beep If enabled the printer will beep if an invalid code is deleted in the format file being downloaded printed Specifies the memory assigned to parameters 1 and 2 of lt ESC gt CC command If the operator panel selection is set to Card the command lt ESC gt CC1 declares that the memory cartridge is to be used to recall store data graphic amp font and CC2 is to be used to access internal flash memory If the operator panel selection is to Memory the above scenrio is reversed Orientation Portrait This menu screen allows the image orientation on the printed label to be determined e Portrait specifies vertical page orientation with page height being greater than its width The top right corner of the image is positioned in the media s leading right corner e Landscape specifies horzontal orientation with page width being greater than its height Th
105. d before the print data is resent to the printer A valid transmission to the printer must be bounded by an STX ETX pair with the STX 02H signifying the start of the Print Data and ending with an ETX 03H signifying the end Status5 Return This communication protocol is designed for the purpose of monitoring and controlling print data status in the host and featuring various functions INTERFACE SIGNALS SIGNAL SIGNAL DEFINITION FGN Frame Ground SxD Send Data Data from the printer to the host RxD Receive Data Data from the host to the printer SGN Signal Ground Note Depending on the host used the CS and RS maintaining at high may need to be looped on the host side Refer to host computer documentation for details CABLE REQUIREMENTS DB9 HOST DIRECTION DB9 PRINTER 2 Send Data To Printer 2 Receive Data 3 Receive Data To Host 3 Send Data 5 Frame Ground Bi Directional 5 Frame Ground RECEIVE BUFFER CONTROL Causes For Receive Buffer Near Full Occurs when the remaing free space of the buffer drops to 0 95MB of 2 95MB capacity or when the remaining free space is available for storing 50 of 500 items in the history buffer Release Of Receive Buffer Near Full Can be released when the remaining free space rises to 1 95MB or when the remaining free space is available for storing 200 items in the history buffer GL408 412e Operator s Manual 3 14
106. dj Cmd f Speed Cmd S Stock Cmd T Vert DPI Adjust a a eS eS es Sr Status on lt ETX gt ng UDCs Automatic IGL Setup Save state Process Reported model Saving UDCs Save state Figure 4 14 IGL Emulation Mode GL408 412e Operator s Manual 4 17 Unit 4 Printer Configuration DIAGNOSTICS MODE This set of menu screens allows for the confirmation of various printer configurations testing of its operational condition and the monitoring of certain past activities Use the keys of the printers operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen Priority Setting Command Printer Tests Checkerboard ONLINE Test Count 5 Pages LINE Software Build OFFLINE XXXXXX VX XXX Hex Dump Mode Disable FUNCTION DIAGNOSTICS AGNOST DIAGNOSTICS Print Error Log DIAGNOSTICS LASH Installed Megabytes Clear Error Log DIAGNOSTICS Error Log Clear DRAM Installed CS Screens only display if Admin User is enabled within the Advanced Mode 32 Megabytes DIAGNOSTICS pAGNOSTICS Priority Setting Printer Tests __ Test Count Software Build Hex Dump Mode_ Print Error Log Clear Error Log _ Flash Installed DRAM Installed _ Pir On Time Printer Usage PrintHead Usage Head On Time Reset Head Data PrintH
107. e View Main Files displays a list of files in the extended file system Pressing ENTER on the printer s operator panel display file size Delete Files allows deletion of files in the extended file list Contact your adminstrator for assistance e Flash Avail displays the amount of flash memory available to save or download files into extended flash View Extd Files XXXXX XX Is the screen that appears if the View EMC Files option is selected from the EMC FFS menu screen Displays the list of files in the extended file system XXXXX XX XXXXXX Bytes Is the screen that appears if the Flash Avail option is selected from the EMC FFS menu screen Displays the amount of flash memory available to save or download files into extended flash Prints a summary of the files stored in extended flash memory and several statistics on file system usage Is amenu option within the main menu of the ADVANCED MODE and allows advancement to the Auto Locking sub menu to be enabled or disabled as desired Is the sub menu of the Auto Locking feature e Disable factory default The ENTER key of the printer s operator panel must be manually locked Enable the printer automatically locks the ENTER key 5 minutes after the last operator panel key is pressed Is amenu option within the main menu of the ADVANCED MODE and allows advancement to the Set Lock Key sub menu to select a lock key Normally the down arrow
108. e chosen Is a menu set that permits entry into the Data Bit 8 enable disable menu GL408 412e Operator s Manual 4 48 Unit 4 Printer Configuration CENTRONICS INTERFACE MODE TABLE 4 6 MENU DESCRIPTION Data Bit 8 Enable Is typically for a line printer and should not normally be enabled Is used for legacy applications which interpret the 8th data bit line as a PI signal Enable factory default The PI line is not passed directly from the host to printer all 8 bits are used for data bits Characters in the Hex 80 to FF range can be accessed Disable when the PI line is enabled data bit 8 internsionally indicates PI line status To use the PI line disable data bit 8 and enable the Host PI configuartion option under PI Ignored option PI Ignored Enable Paper Instruction Ignored This signal is used to control vertical paper motion e Enable factory default Ignores the PI signal and treats the data as characters or control codes e Disable causes the printer to interpret the eight data lines as VFU commands when the PI signal is true Data Polarity Standard This parameter must be set to match the response polarity of the host computer Standard factory default Does not expect the host computer to invert data Inverted expects the data received on the data lines from the host computer to be inverted One become zeros and vice versa Resp
109. e displayed on the printer s operator panel Enable factory default Will display status commands e Disable does not display status commands Dial Method Tone Determines the modem s communication method Tone factory default Uses the tone dialing method e Pulse uses the pulse dialing method GL408 412e Operator s Manual 4 87 Unit 4 Printer Configuration QUICK MENUS TABLES 4 17 THROUGH 4 20 MENU DESCRIPTION Indicates the printer has been removed from the online status Is in a condition that allows menu C k OFFLINE Display Intensity Set to XX Is a display screen of the printer s current LCD brightness level By pressing the left or right arrow keys of the printer s operator panel the brightness of the LCD decrease or inceases respectively ONLINE Indicates the printer is in a status for print operation While in this state most operational adjustments may not be performed Buffer Cleared Is an informational menu screen that displays when the printer s internal buffer has been cleared of content STANDBY SOFT RESET Is an informational menu screen that displays that the printer is in the process of resetting This menu screen will disappear when the reset process is complete Is an informational menu screen that displays that a particular key is currently locked so that change may not be performed Pressing the appropriate keys wi
110. e error by pressing the Line key the incorrect job is canceled BCC Check Disable Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the BCC is set to be processed by the printer e Disable factory default Does nothing regardless of whether the BCC is included in the format e Cancel errors when the incorrect BCC is being accessed When the printer is broght back online from an error by pressing the Line key the incorrect job is printed e Resume errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled History Buffer Temporary The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface e Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s display GL408 412e Operator s Manual 4 51 Unit 4 Printer Configuration UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE 4 7 MENU DESCRIPTION Comm Protocol Status 5 Communication Protocol Selects the mode of Bi Directional communications In most cases
111. e of the media stabilizer The marker closes to the printer s center frame references the location of the eye mark sensor the one furthest out references the gap sensor Adjust according to the type of media to be used NOTE Sensor positioning may also be achieved by measuring from the printer s center frame outward to the specified distance for sensor reference mark alignment Refer to Figure 9 3 in the Appendix unit of this manual for applicable dimensions 4 Test print a label to determine if the label sensor is properly aligned Figure 6 4 Label Sensor Positioning GL408 412e Operator s Manual 6 6 Unit 6 Maintenance PRINT HEAD BALANCE ADJUSTMENT Print head balance is the equalization of pressure against the platen roller from one end to the opposite If the print head balance is out of adjustment the printed image will be darker on one side of the label than the other and the media will be prone to travel in the direction of least resistance To adjust balance a scaled dial allows adjustment based on the width of the media used The setting may be viewed through the dial window of the upper print assembly The that table follows coorelates paper width with a dial setting NOTE Once the balance has been set the print head pressure must also be set Refer to the Print Head Pressure chapter of this manual for instructions NOTE If a desired setting cannot be achieved thro
112. e process Especially observe all cautionary or warning notations CAUTION STATIC ELECTRICITY CAN RESULT IN COMPONENT DAMAGE OBSERVE APPROPRIATE GROUNDING PROCEDURES WHEN REPLACING ANY COMPONENTS PRINT HEAD REPLACEMENT If the print head becomes damaged or worn it can be easily removed and replaced without having to make critical adjustments Before replacing the print head check the head counter values by printing a test pattern Instructions relating to the Head Counter may be found in the Configuration unit of this manual To replace the print head press inward on the release lever retract and disconnect the damaged print head connect the printer s wiring harnesses to the replacement print head and insert upward into the upper print assembly The properly installed print head will snap into position CAUTION EXCERCIZE CARE WHEN INSTALLING THE PRINT HEAD TO ENSURE THAT ITS ELEMENTS ARE NOT DAMAGED DURING INSTALLATION SA i A S235 PE NIRA op a o gt i A BA l f an a Print Head Figure 6 1 Print Head Replacement GL408 412e Operator s Manual 6 3 Unit 6 Maintenance FUSE REPLACEMENT The fuse is wired to the power receptacle and protects the printer from power surges from the electrical source If a surge of electricity reaches the fuse its filiment will melt creating a disruption of the flow In order to bridge the gap so the printer may again be fun
113. e the set screws are secure and once again commence printing By starting in a neutral position either end may be adjusted vertically as necessary to remedy the wrinkling problem NOTE To facilitate viewing of pertinent components Figure 6 8 does not show ribbon and media loaded When performing this adjustment acitivity both must be loaded NOTE Refer to their relative procedures within this manual for guidance on Print Head Balance and Print Head Alignment Left Set Screw Ribbon Guide Right Set Screw Figure 6 8 Ribbon Guide Alignment GL408 412e Operator s Manual 6 10 Unit 6 Maintenance RIBBON ROLLER ALIGNMENT If the print ribbon is not spread smoothly over the print head when it makes contact with the media print voids will occur at the point of the ribbon fold Typically this is the result of the axis of one of the following not being perfectly parallel ribbon spindle print head ribbon roller or ribbon guide The purpose of the adjustable ribbon roller is to compensate for the axis deviations of the other three By adjusting the ribbon roller proportionally to the degree of deviation the ribbon spreads smoothly as it travels from the ribbon supply spindle to the guide and beyond ATTENTION The ribbon roller should not require adjustment Therefore attempt to correct ribbon wrinkling thorugh the other methods and adjust this as a last resort
114. e top left corner of the image is positioned in the media s leading left corner Inv Portrait specifies vertical page orientation with page height being greater than its width The bottom right corner of the image is positioned in the media s trailing left corner e Inv Landscape specifies horizontal orientation with page width being greater than its height The top right corner of the image is positioned in the media s trailing right corner GL408 412e Operator s Manual 4 24 Unit 4 Printer Configuration USER MODE TABLE 4 1 MENU DESCRIPTION Slew Speed Ctrl Automatic Allows selection of the manner of determining the speed of media movement during non print activity Automatic always the same as the print speed e Manual allows the slew speed to be set Selecting this option brings up another menu that allows a speed range from 2 to 10 ips The factory default is 6 ips but the maximum slew speed is also determined by theprinter model Print Direction Head First Determines basic print image orientation Head First the edge of the image that has been determined to be the top will be printed first In the case of a portait the head will print and exit the printer first Foot First the edge of the image that has been determined to be the bottom will be printed first In the case of a portrait the head will be printed and exit the printer last Note This feature wil
115. ead Usage Head Type Head Voltage Ptr On Time XXXXX X Hours DIAGNOSTICS Printer Usage XXXXX X Meters DIAGNOSTICS PrinterHead Usage XXXXX X Meters DIAGNOSTICS Head On Time XX X Hours DIAGNOSTICS DIAGNOSTICS Head Type XXX DPI Reset Head Data DIAGNOSTICS Resetting Head Voltage Head Data XX XX X XX volts Figure 4 15 Diagnostics Mode GL408 412e Operator s Manual 4 18 Unit 4 Printer Configuration PRINTER MANAGEMENT MODE This chapter provides the programming sequences required to connect and operate the printer through a sytems network The menu screens that will appear and will used require address is dependent on the interface type to be Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ONLINE INTERFACES Printer Mgmt Chosen Chosen Lan WLAN or Serial Parallel Centronic or USB ENTER ENTER OFFLINE Printer Mgmt Printer Mgmt SNC Port SNC Port Mgmt Protocol Mgmt Protocol SNC Port Number Select Port SNC Port Timeout Baud Rate Status Port Numb Word Length Mgmt Port Number INTERFACES SNC Port Disable Serial Ethernet INTERFACES Serial Parallel LAN WLAN Centronics Mgmt Port Number XXXXX Host ENTER Deselect Serial Host Interface Debug ENTER Baud Rate 19200 Word Length 8 s Stop Bit 1 Stop Bits Parity Modem Modem NUM Modem Status Dial
116. ect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled BCC Check Disable Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the BCC is set to be processed by the printer e Disable factory default Does nothing regardless of whether the BCC is included in the format e Cancel errors when the incorrect BCC is being accessed When the printer is brought back online from an error by pressing the Line key the incorrect job is printed e Resume errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled History Buffer Temporary The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface e Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s display GL408 412e Operator s Manual 4 57 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION Comm Protocol Status
117. en 100 and 100 Negative values result in a lower dpi value and thus a shorter image This adjustment does not affect the size of fonts and barcodes only the coordinates The factory default is 0 Allows the selection of how the printer will respond to command to the WS command for status responses from the printer e Disable factory default Will not process commands Enable will process commands IGL EMULATION MODE TABLE 4 14 MENU DESCRIPTION EMULATION Permits entry into the EMULATION Mode EMULATION Select Allows the specific emulation to be selected or if the Select option is chosen the menu to follow will contain a list of emulation options available GL408 412e Operator s Manual 4 78 Unit 4 Printer Configuration IGL EMULATION MODE TABLE 4 14 MENU DESCRIPTION Select IGL Allows the selection of the specific emulation to be selected from a list The allowable emulation options are PGL for Printronics ZGL for Zebra TGL for TEC IGL for Intermec SGPL for SATO and DGL for Datamax IGL Setup Active Error Reporting Mode on Power Up Print Language IBM Translation Slash Zero EURO Symbol Preparsing Data Status on lt ETX gt Cutter Cmd c PwrUpMod Cmd C EOP Dist Cmd D Intens Cmd d TOF set Cmd F LRP adj Cmd f Speed Cmd S Stock Cmd T Vert DPI Adjust Reported model Saving UDCs Save state Is the menu
118. ents INPUT SIGNAL WAVE FORM START PRINTING Figure 3 12a Completed the print of 1 label Start printin PRIN Reprint PRIN2 Print operation Endof 4 20ms print PREND 2 3 4 REPRINTING Figure 3 12b Completed the print of 1 label Start printing PRIN Reprint PRIN2 Print operation End of print PREND 1 2 3 4 GL408 412e Operator s Manual 3 19 Unit 3 Installation OUTPUT SIGNAL WAVE FORM BASIC OPERATION Figure 3 13a Completed the print of 1 label Print operation End of print PREND 1 20ms 2 3 4 Paper end Ribbon end Machine error PAPER END Figure 3 13b Head close Paper end occurred Head open Print operation End of 1 print 2 PREND 3 4 Paper end Ribbon end Machine error RIBBON END Figure 3 13c Ribbon end occurred Head open Head close Print operation End of 1 print 2 PREND 3 p m A Paper end ia Changing ribbon Ribbon end as Machine erid PE MACHINE ERROR Figure 3 13d Head open Head close Print operation Endof 1 print PREND 2 3 4 Paper end Ribbon end Machine error GL408 412e Operator s Manual 3 20 Unit 3 Installation W orking Valid for Continuous No entry of mode pitch sensor print pulse Entry of pulse No entry of Entry of pulse Entry of No Backfeed
119. er can store up to eight configurations in memory This menu set allows the selection and loading of a specific configuration Load Config Factory Is a sub menu of the configuration load feature This menu screen permits a particular configuration to be assigned a numeral reference As many as eight configurations may be loaded The factory default is Factory Loading Factory Configuration Is an informational menu screen displaying the configuration is being loaded GL408 412e Operator s Manual 4 27 Unit 4 Printer Configuration CONFIGURATION MODE TABLE 4 2 MENU DESCRIPTION CONFIG MODE Print Config This menu set is used to print a list of various stored printer configurations It is recommended that a printed list of loaded saved configurations be kept for quick reference Print Config Current Is a sub menu of the configuration print feature The factory default is Current CONFIG MODE Delete Config This menu set is used to delete specific configurations stored in the printer s memory Delete Config 1 Allows the selection of the configuration to be deleted The factory default may not be deleted The factory default is 1 Deleting Configuration Is an informational menu screen displaying the configuration is being deleted This menu set allows the selection of which stored configuration will be inilized when the printer is powered on
120. er to map the parameter DISK DISK EFC factory default Expanded memory cartridge DISK PCB Flash flash board GL408 412e Operator s Manual 4 68 Unit 4 Printer Configuration ZGL EMULATION MODE TABLE 4 11 MENU DESCRIPTION Permits entry into the EMULATION Mode EMULATION Allows the specific emulation to be selected or if the Select option is chosen the menu to follow will contain a list of emulation options available EMULATION Select Allows the selection of the specific emulation to be selected from a list The allowable emulation options are PGL for Printronics ZGL for Zebra TGL for TEC IGL for Intermec SGPL for SATO and DGL for Datamax Is the menu selection screen for the EMULATION Mode ZGL Setup ZPL Compatible Command Prefix Label Prefix Delimiter Text Mode Preparser Cmd Preparser Port MC Label Fmt PQ Label Fmt Label Buf Size Host Form Length Left Position Top Position Resolution Mode Vertical Adjust Vertical Density IS Label Fmt FB Width Adjust Storage Select Network ID Character Group Standard Sets This menu allows compatibility selection to ZPL I or ZPL II ZPL Compatible e ZPL Il factory default Zebra Programming Language Il ZPL II ZPL I Zebra Programming Language I Allows selection of control instructions command prefix The allowable range is 1 to 255 and the factory default is 126 126 GL408 412e
121. ers The factory default is 0 Note The Label Formatting command C only temporarily overrides this setting it reverts back to this setting after the current label format is finished Format Attrib XOR Format Attribute Affects the manner in which overlapping text and graphics are treated as the label is printed XOR factory default Intersecting text strings images and barcodes print on top of one another e Transparent intersecting text strings images and barcodes will not be printed An odd quantity of overlapping objects will print e Opaque intersecting text strings images and barcodes are obliterated by those last formatted Each character cell is treated as opaque Error Handling Off Defines how the emulation handles errors detected in the data stream For all selections data processing will not be aborted when errors are detected and labels will be printed as best possible Commands containing errors will be ignored e Off factory default Without signals to the user when errors are detected Report the printer will beep when one or more errors are detected and the first command that contains an error is displayed on the printer s LCD in mnemonic form Beep the printer will beep once if one or more errors are detected Vert DPI Adjust o This option fine adjusts the resolution used to scale the page elements coordinates In cases where the printed label length is incorre
122. esentative DOWNLOADER ERROR EXTERNAL FLASH IS FULL Optimize Files An attempt was made to download to a full EFC Delete and optimize files DOWNLOADER ERROR EXTERNAL FLASH WAS NOT FOUND Insert Cartridge An attempt was made to download to a non existant EFC Insert cartridge and repeat the process DOWNLOADER ERROR FLASH NOT ERASED Repeat Download The printer encountered an error trying to program flash memory Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative DOWNLOADER ERROR FLASH WRITE 1 Repeat Download A Flash Write failed to complete Try downloading again or contact an authorized customer service representative DOWNLOADER ERROR FLASH WRITE 2 Repeat Download A Flash Write failed to complete Try downloading again or contact an authorized customer service representative DOWNLOADER ERROR FLASH WRITE 3 Repeat Download A Flash Write failed to complete Try downloading again or contact an authorized customer service representative GL408 412e Operator s Manual Unit 5 Troubleshooting ERROR SIGNALS DISPLAY EXPLANATION SOLUTION DOWNLOADER ERROR FLASH WRITE 4 Repeat Download A Flash Write failed to complete Try downloading again or contact an authorized customer service representative DOWNLOADER ERROR FLASH W AD
123. ess factory default Acknowledges cutter commands e Ignore does not acknowledge cutter commands Soft Switch V Process Allows the selection of how the printer will respond to the software switch settings of lt ESC gt V commands this command enables Cut or Tear Off mode or disables both by selecting Continuous mode e Process factory default Responds to the commands e Ignore does not respond to the commands Sensor Cmd e r Process Allows the selection of how the printer will respond to various sensor commands e Process factory default Acknowledges sensor commands Ignore does not acknowledge sensor commands Format Attr A Process Allows the user to disable the commands that select the Format Attribute e Process factory default Acknowledges commands that select formatting attributes e Ignore does not acknowledge commands that select formatting attributes TGL EMULATION MODE TABLE 4 13 MENU DESCRIPTION EMULATION Permits entry into the EMULATION Mode EMULATION Select Allows the specific emulation to be selected or if the Select option is chosen the menu to follow will contain a list of emulation options available Select TGL Allows the selection of the specific emulation to be selected from a list The allowable emulation options are PGL for Printronics ZGL for Zebra TGL for TEC IGL for Intermec SGPL for SATO and DGL
124. f not being used it is be tied high DSR Data Set Ready When this line is high the printer will not receive data This line must be high before data is transmitted If not being used it is to be tied high SGN Signal Ground DTR Data Terminal Ready This signal applies to Ready Busy flow control The printer is ready to receive data when this pin is high It goes low when the printer is offline either manually or due to an error condition and while printing in the single job buffer mode It will also go low when the data in the buffer reaches the buffer near full level READY BUSY CABLE REQUIREMENTS DB9 HOST DIRECTION DB9 PRINTER FGN Frame Ground Bi Directional FGN Frame Ground 3 TxD Transmit Data To Printer 2 RxD Receive Data 2 RxD Receive Data To Host 3 TxD Transmit Data 6 DSR Data Set Ready To Printer 4 DTR Data Terminal Ready 5 SGN Signal Ground Bi Directional 5 SGN Signal Ground 4 DTR Data Terminal Ready To Host 6 DSR Data Set Ready 8 CTS Clear To Send To Printer 7 RTS Request To Send 7 RTS Request To Send To Host 8 CTS Clear To Send GL408 412e Operator s Manual 3 9 Unit 3 Installation IEEE1284 PARALLEL INTERFACE The parallel interface is a plug in module that can be installed by the user and conforms to specifications It automatically detects the IEEE1284 signals and operates in the high speed mode If the IEEE1284
125. f operation will peel the paper backing from the printed label as it is advanced to the printer s front Once the printed label has been removed from the printer for application the unprinted media will retract and position itself so the next label may be printed This operational mode is specifically applicable to print operations where the label is to be immediately adhered LINERLESS MODE When the linerless option is installed and enabled this mode of operation allows for the feeding and printing of linerless media In this mode the printer s functionality is the same as with the continuous or tear off modes depending on configuration settings GL408 412e Operator s Manual 3 6 Unit 3 Installation CONTINUOUS MODE TRANSMISSION SENSOR Base Print Position __ REFLECTIVE SENSOR TEAR OFF MODE TRANSMISSION SENSOR UL TRANSMISSION SENSOR i NOILOAYIG LNl d 138V 1 Base Print Position i TRANSMISSION SENSOR LJ Base Print amp Tear Off Position CUTTER MODE Base Print Position Base Print amp Cut Position REFLECTIVE SENSOR UL REFLECTIVE SENSOR DISPENSE MODE Base Print Position Base Dispense Position Base Print amp Dispense Position REFLECTIVE SENSOR UL LINERLESS MODE Base Print Position
126. figured through Media Handling under the Media Control menu The factory default is Tear Off AR Pre Feed CMD Process AR Pre Feed Command Allows the selection of how the printer will respond to command for a paper pre feed AR e Process factory default Sent commands from the host take precedence Ignore printer settings take precedence The paper will not pre feed AX Fine Adj CMD Process AX Fine Adjustment Command Allows the selection of how the printer will respond to command for a position fine adjustment AX e Process factory default Sent commands from the host take precedence Ignore printer settings take precedence The paper will not fine adjust This menu is used to define the alignment of the image on the page e Center factory default Evenly spaced using the page width set in the configuration e Left aligned to the left side When printing in the Portrait mode the image s top will exit the printer first Inverted Protrait mode the image s bottom will exit the printer first Allows for fine adjustment of print the resolution used to convert coordinates of page elements barcodes font fields graphic images lines boxes The coordinates received from the host are in 1 10 millimeters and are converted to engine resolution 203 or 300 dpi In cases where the printed image length is incorrect the vertical resolution value TGL uses for calculations can be fine adjusted betwe
127. for Datamax GL408 412e Operator s Manual 4 75 Unit 4 Printer Configuration TGL EMULATION MODE TABLE 4 13 MENU DESCRIPTION Is the menu selection screen for the EMULATION Mode TGL Setup Active Print Errors Character Set Slash Zero Image Scale SFCC Select EURO Symbol Speed CMDs AY Intensity CMD U1 U2 Move CMDs XS Sensor Param XS Media C Act XS Media D Act AR Pre Feed CMD AX Fine Adj CMD Page alignment Vert DPI Adjust Status Response Allows the selection of how the printer will respond to non TGL format text to either be printed or ignored Active e Yes factory default All data is parsed by the TGL emulation Non TGL data is absorbed e No all data is is passed to the LP emulation For information on setting the LP Text Mode through the host data stream refer to the TGL Programming Reference manual Determines where and how errors will be displayed Pat Saar e Disable factory default Errors display only on the printer s LCD Disable Enable errors are printed and displayed on the printer s LCD Allows the character set to be selected The options are PC 850 PC 8 or 8859 2 Latin 2 The factory default is PC 850 PC 850 Determines if a zero numeral will be printed with a diagonal slash S e Disable factory default The zero character does not have a slash Disable Enable the zero character is overlayed with a slash Dete
128. full the printer will send a low signal DTR tells the host if it is safe to send more data if the host sends data during an unsafe condition data will be lost DTR is not available when RS422 is selected XON XOFF factory default The printer controls the flow of communication from the host by turning the transmission on and off In some situations such as when the buffer is full or the timing of signals is too slow fast the printer will tell the host to stop transmission by sending an XOFF character An XOFF character is sent when the quntity of empty bytes in the buffer is less than or equal to 25 percent of the buffer size If the host keeps sending data after an XOFF is sent the printer firmware will continue to send an XOFF for every 16 characters received When cleared the printer will resume receiving data XON The data does not have any End of Text Codes XON XOFF is a non block protocol ETX ACK End of Text Acknowledge The host controls the flow of communication to the printer by sending a block of data and ending the block with an End of Text ETX signal When the printer receives the EXT signal it acknowledges the ETX thereby acknowledging it has received the entire block of data ACK NAK Acknowledge Negative Acknowledge When the device acknowledges ACK it has accepted a transmission When the device acknowledges NAK it has not accepted a transmission Series1 1 Char The printer controls the flow of communicaiton
129. g e Media e Ribbon e Regulatory Approvals e Character Font Capabilities e Barcode Capabilities GL408 412e Operator s Manual 2 1 Unit 2 Technical Data PHYSICAL CHARACTERISTICS Width 10 75 Inches 271 mm Height 12 00 Inches 305 mm Depth 18 00 Inches 455 mm Weight 33 Pounds 15 Kg ENVIRONMENTAL Operating Temperature 41 to 104 F 5 to 40 C Storage Temperature 4 to 140 F 20 to 60 C Storage Humidity 15 to 85 RH Non Condensing Operating Humidity 15 to 85 RH Non Condensing POWER Input Voltage 100 120 200 240 Volts AC 10 50 60 Hertz 5 Consumption Voltage Maximum 222 Volts AC 219 Watts when print ratio is 50 Standby 22 3 Volts AC 20 6 Watts PROCESSING CPU 32 Bit RISC Flash ROM 8 Megabytes Receive Buffer 2 95 Megabytes maximum 0 95 Megabytes near full COMMAND Standard SATO Barcode Printer Language SBPL Intelligent Command Non Standard N A INTERFACE MODULES Enhanced Parallel Port IEEE1284 EPC compatible Serial Port 9 Pin RS232C Universal Serial Bus USB USB Adapter 480 Mbps Local Area Network LAN 10BASE T 100BASE TX Automatic Switching Ethernet Wireless LAN 802 11g Wireless Wi Fi PRINT Method Direct Thermal Thermal Transfer Maximum Speed selectable 2 3 4 5 6 7 8 9 10 I
130. ge Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the emulation type required Instead refer to the appropriate emulation chart ONLINE LINE OFFLINE Active Error Handling Yes Off Character Set Vert DPI Adjust PC 8 CP 437 o FUNCTION Euro Character Compatibility EMULATION 128 Standard Control Codes Length Cmd STXc Standard Proces Emulation Mode FeedBack Chars Heat Cmd H ENTER Disable Process Default Module RAM EMULATION Select Select DGL DGL Setup Process n fo D a Pi 3 a Units of Measure Cut Cmd 0 c Imperial Process Row Offset Soft Switch V Process EJ fo 3 Active Character Set Sensor Cmd e r Process Format Attr A Process Euro Character GolumnalOneet Control Codes i FeedBack Chars 00 00 Inch Default Module Format Attrib XOR Error Handling Vert DPI Adjust Units of Measure Row Offset Column Offset Compatibility i i U G eee cee eed Length Cmd STXc Heat Cmd H Format Attrib Speed Cmd P S P S Cut Cmd 0 c Soft Switch V Sensor
131. he following menus WEP Key X Key Format Is a transitional menu screen that wil lead to menu screens that will allow the WEP Key to be formatted Key Format Hexadecimal Allows WEP Key input format to be selected e Hexadecimal factory default Valid characters are 0 to 9 and A to F upper case only witha maximum of 32 characters ASCII allows for alphanumeric characters to be used with a maximum of 16 characters Key Width 128 Bits Allows the operator to select the width of the key desired e 128 Bits factory default 32 Hex values or 16 ASCII characters e 40 Bits 10 Hex values or 5 ASCII characters Byte XX 00 Enables the encryption scramble of information for security purposes Up to four encription keys may be set in either ASCII or hexdecimal format and in either 40 or 128 bits The mode bits chosen the greater the difficulty of decoding the information Note None of the WEP Key Configuration menus display on the configuration printout PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION EMULATION Permits entry into the EMULATION Mode GL408 412e Operator s Manual 4 62 Unit 4 Printer Configuration PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION Allows the specific emulation to be selected or if the Select option is chosen the menu to follow will contain a list of emulation options available EMULATION Select
132. indow Click on the Device Manager tab Ensure that the View Device By Type is checked Scroll to SATO USB Device and ensure that errors do not exist Reinstall as required Reboot the PC and the printer GL408 412e Operator s Manual 5 10 Unit 5 Troubleshooting LAN ETHERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly configured Wait two minutes and run self test to verify If a test label does not print there may be a hardware problem Ensure the cable and its ports are not defective Ensure that a faulty print server or other protocol related scenarios are not creating a queue setup issue Systematically perform checks and tests to isolate the cause If using TCP IP ensure a valid IP address is specified and that all parameters are correct subnet mask gateway etc Attempt to PING the IP address assigned to the network interface If using a repeater or hub ensure the SQE is turned off Also ensure the repeater port is not defective by trying the print server on another port Install the IPX SPX protocol on a workstation to determine if the network device can be discovered via the MAC address If able configure the appropriate protocols and retest connectivity Use a crossover cable to isolate the printer from the network by connecting from the interface and workstation Verify that the parameters match on each Test connectivi
133. ived the complete program but the checksum did not match The data may have been corrupted during download Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative GL408 412e Operator s Manual 5 4 Unit 5 Troubleshooting ERROR SIGNALS DISPLAY EXPLANATION SOLUTION ERROR OCCURRED CLEARING QUEUES Please Wait An interim message diplays while the printer discards host data it cannot use because a fault condition exists While the message displays the asterisk rotates Wait When the asterisk stops rotating a different fault message will apear Troubleshoot the final meassge FILE SYS WRITE Check Flash Problem writing to flash memory Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative GAP NOT DETECTED Check Sensor and Calibrate The printer is set for Gap or Mark sensing but black mark is not being detected Ensure the Gap Mark Sensor setting in the SENSOR SETUP menu matches the installed media Ensure the sensors are properly positioned Clean the sensor assembly and paper path Run Auto Cal to improve the sensor s ability to detect the media in use Run the Media Profile printout in the SENSOR SETUP menu Run Manual Calibrate Manuallly change the Gap Mark Thresh and or Pape
134. just Status Response Figure 4 13 TGL Emulation Mode GL408 412e Operator s Manual 4 16 Unit 4 Printer Configuration IGL EMULATION MODE This chapter provides the programming sequences required to correlate the printer s interpreter language with that of Intermec interpretor language Use the keys of the printers operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the emulation type required Instead refer to the appropriate emulation chart ONLINE LINE IGL Setup PwrUpMod Cmd C Active Process OFFLINE Act EOP Dist Cmd D Yes Process FUNCTION Error Reporting md d play on LCD Process Mode on Power Up TOF set Cmd F Advanced 5m Process Print Language US ASCII Emulation LRP adj Cmd f Mode ENTER Process IBM Translation Speed Cmd S EMULATION Disable Slash Zero Stock Cmd T Select IGL EURO Symbol IGL Setup 0x0 0 Active Error Reporting Preparsing data Reported model Mode on Power Up Print Language able Auto detect IBM Translation Slash Zero EURO Symbol Preparsing Data Enable Status on lt ETX gt Cutter Cmd c PwrUpMod Cmd C Cutter Cmd c EOP Dist Cmd D Process Intens Cmd d TOF set Cmd F LRP a
135. key and the ENTER key is pressed simultaneously to lock or unlock the printer menu This set of menus allows a personal choice of operator panel keys for this purpose as long as they are not already used for another function There is not a limit on how many keys can be selected GL408 412e Operator s Manual 4 34 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Is the sub menu of the Set Lock Key feature When this menu is displayed simultaneously press the combination of keys desired to be the new lock keys If the entry is valid the display will read Enter the new lock key again Accurately repeat the entry and Lock key has been changed will appear In case of an error in the second entry Validation Failed will appear and the process must be begun again If the entry was invalid the display will read Invalid key selection and another set of keys will have to be chosen The new lock key designation will remain in effect even if the printer is powered off and then on again Press the FUNCTION key to exit the Advanced Mode Is amenu option within the main menu of the ADVANCED MODE and allows advancement to the Max Font Buffer sub menu Allows selection of the maximum amount of DRAM to be allocated for downloading fonts True Type Scalable Bit Map The range is from 100 to 800 KBytes Factory default is 100 KBytes Maximum Cache Memory
136. l code which allows access for the alternate set of control function characters The allowable range is 0 to 255 and the default is 14 This parameter instructs the IGP to ignore the character selected under the Select Character menu e Disable factory default The IGP does not ignore any characters e Enable the IGP ignores the character specified in the Select Character menu Select Character This parameter selects which character to discard when Ignore mode is enabled The allowable range is 0 to 255 in decimal and the default is 0 Do FF at TOF Enable Determines whether the printer with media already set at the top of form position will advance media to the next top of form position upon receipt of an FF command Enable factory default The printer will advance media from the presnt top of form position to the next top of form position upon receipt of an FF command Disable The printer will not advance media form the present top of form position to the next top of form position upon receipt of an FF command Expanded Font Scalable Allows printing of characters in different sizes with specified parameters and to select which font face to use Scalable factory default Uses scalable fonts Block uses block fonts Alt Block 1 uses alternative block fonts with a different character set GL408 412e Operator s Manual 4 66 Unit 4 Printer Configuration
137. l not change the orientation of any test patterns in the DIAGNOSTIC mode Tear Off Time 01 0 seconds Allows specification of the number of seconds after the buffer is empty that the printer will wait before it advances media to the tear bar position This is applicable when Media Handling is set to Tear Off Strip or Continuous mode and Continuous mode is set Tear strip Full The allowed range is 1 to 60 0 seconds and the factory default is 1 0 seconds Label Missing Fault Disable Allows a label to be detected at the tear bar for the Peel Off Media mode e Fault Disable factory default The printer does not generate a fault condition if a missing label is encountered Fault Enable the printer generates a fault condition if a missing label is encountered Clip Page Enable Determines how the printer handles images that are too large for one physical page length when using gap or black mark media e Enable factory default When the user selected page length is greater than the physical page length the printer clips the excess data to fit the physical page and the excess data is lost The media sensor consequently looks for the gap notch hole or black mark and when detected uses it as the top of form position for the next label Any remaining data is clipped from the label being printed e Disable when the user selected page length is greater than the physical page length dictated by the gap notch
138. ll 1 4 to 1 2 full 1 8 to 1 4 full Enable is the factory default GL408 412e Operator s Manual 4 25 Unit 4 Printer Configuration USER MODE TABLE 4 1 MENU DESCRIPTION Ribbon Near End Enable When enabled and the amount of ribbon remaining on the supply spindle is approximately 75 to 50 meters or less the ON LINE indicator of the operator panel will flash and Ribbon Low will display on the second line of the LCD The warning message will not prevent printing The Display Ribbon option must be enabled for the warning to display Disable is the factory default setting Units In Millimeters This menu screen allows selection of millimeters or inches as the unit of measure Inches is the factory default Set Label Length Manual Allows selection of whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length value in the Media Setup menu e Manual factory default The Sensed Distance value derived from an Auto or Manual Calibrate will not override or change the Label Length value e Automatic when an Auto or Manual Calibrate is performed the Sensed Distance value derived from either calibration will override and change the Label Length value If Auto or Calibrate is not performed the current Label Length value will be used Note When Set Label Length Automatic and the label sensor is set to Gap the printer will su
139. ll unlock the locked key so that it may be changed Pressing the down arrow and the ENTER keys simultaneously will alter is condition ENTER SWITCH UNLOCKED Is an informational menu screen that displays that a particular key has been unlocked so that change may not be performed Pressing the appropriate keys will relock the unlocked key so that it may not be changed Pressing the down arrow and the ENTER keys simultaneously will alter is condition GL408 412e Operator s Manual 4 88 Unit 5 Troubleshooting TROUBLESHOOTING Error Signal Troubleshooting e Troubleshooting Table e Interface Troubleshooting e Test Print Troubleshooting GL408 412e Operator s Manua 5 1 Unit 5 Troubleshooting ERROR SIGNAL TROUBLESHOOTING ERROR SIGNALS DISPLAY EXPLANATION SOLUTION B10 ERROR NO DRAM DETECTED Cycle Power The printer could not find any DRAM Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative B11 ERROR RAM TEST FAILED Cycle Power The printer found a defactive memory location Power off the printer for 15 seconds then power on again If the problem persists contact an authorized customer service representative B12 ERROR PROGRAM MISSING Repeat Download The printer cannot the data controller program or the validation checksum is corrupt Power off the printer for
140. m RAM Ld Char at PwrUp Del Set frm Fis Ld Set from Fis Save Set to F1s Del Set from RAM Ld Set at PwrUp Main FFS Optimize amp Reboot Print File List Auto Locking Set Lock Key Max Font Buffer Max Cache Memory Max Cached Char Standard Chars Bold Chars Extra Bold Char OCR A Chars OCR B Chars Tall Characters Batch Counter Disp Intensity Sensor Setup Admin User Permits selection of the media handling method desired Tear Off factory default Prints labels until the print buffer is empty then positions the last label over the tear bar for removal e Continuous prints continuously and feeds the printed labels along with its backing paper e Peel Off prints die cut labels and automatically peels away the backing paper as each label advances from the printer The printer waits until the printed label is taken for application before printing the next label This method is only supported whenthe Value Peel or the Peel Continuous Off Rewinder option is installed A Remove Label message will display on the LCD prompting label removal for each label printed e Cut cuts printed labels or tags at the user specified intervals Cutting may occur after each printed label tag or following a specified quantity Only available with cutter asembly installed e Rewind rewinds printed labels onto a spindle assembly This option is used for efficient storage of the printed labels to be applied at a later date Only a
141. n off can be controlled CONFIGURATION MODE TABLE 4 2 MENU DESCRIPTION CONFIG MODE Permits entry into the CONFIGURATION Mode GL408 412e Operator s Manual 4 26 Unit 4 Printer Configuration CONFIGURATION MODE TABLE 4 2 MENU DESCRIPTION CONFIG MODE Save Config Load Config Print Config Delete Config Power Up Config Protect Config Name Config 1 Name Config 2 Name Config 3 Name Config 4 Name Config 5 Name Config 6 Name Config 7 Name Config 8 Reset Cfg Names Auto Save Is the menu selection screen for the CONFIGURATION Mode CONFIG MODE Save Config This menu allows up to eight unique configurations to be saved to meet different printer requirements These saved configurations eliminate the need to change the parameter settings as needed The configurations are stored in memory and will not be lost when the printer is powered off Note If the Protect Configs feature is enbled the new configuration will not be saved unless the exisitng configuration has first been deleted The factory default is 1 Save Config 1 Is a sub menu of the configuration save feature This menu screen permits a particular print job to be assigned a numeral reference As many as eight printer configurations may be saved Saving Configuration Is an informational menu screen displaying the configuration is being saved CONFIG MODE Load Config The print
142. nal when the printer is online Request to Send On Line and BNF This configuration is part of hardware flow control and determines when the Request to Send RTS signal is generated This signal indicates whether or not the printer is ready to receive data On Line and BNF factory default Asserts the RTS signal when the printer is online and the internal serial buffer is not full e Off Line or BF buffer full Asserts the RTS signal when the printer is offline or the internal serial buffer is full e On Line asserts the RTS signal when the printer is online e False never asserts the RTS signal True factory default Continuaously asserts the RTS signal Poll Character 00 Hex This option is for the Series1 protocol Whenever the printer receives this character it sends a response to the host indicating the current state of the printer refer to Series1 protocol The allowable range is 00 to FF Hex and the factory default is 00 Hex GL408 412e Operator s Manual 4 43 Unit 4 Printer Configuration SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION Poll Response 0 ms This option is for the Series1 protocol After receiving a poll character the printer will wait the poll response time in milliseconds before sending the response The allowable range is 0 to 30 ms and the factory default is 0 ms Idle Response Disable This option is for the Series
143. nches Per Second 50 8 254 mm Print Module dot size 0049 Inches 125 mm Resolution GL408e 203 Dots Per Inch 8 domm GL412e 305 Dots Per Inch 12 dpmm Maximum Print Width 4 09 Inches 104 mm Maximum Print Length 98 98 Inches 2514 mm GL408 412e Operator s Manual 2 2 Unit 2 Technical Data SENSING Gap Position amp Sensitivity Adjustable Reflective Eye Mark Position amp Sensitivity Adjustable Ribbon Near End Fixed enabled disabled Media Out Fixed always enabled Ribbon Out Fixed always enabled Cover Open Fixed always enabled MEDIA Width Media Width 0 87 to 5 04 Inches 22 128mm Media Width with Backing Paper 0 98 to 5 16 Inches 25 131mm Length Continous Media Length 0 24 to 15 63 Inches 6 397mm Media Length with Backing Paper 0 35 to 15 75 Inches 9 400mm Length Tear Off Media Length 0 67 to 15 63 Inches 17 397mm Media Length with Backing Paper 0 79 to 15 75 Inches 20 400mm Roll or Fan Fold Type Eye Mark or Gap Direct Thermal or Thermal Transfer Thickness 0 002 to 0 010 Inches 0 06 0 268 mm Roll Diameter Maximum 10 43 Inches 265mm Core Diameter 1 5 to 4 0 Inches 38 1 101 6mm Wind Direction Face In Face Out linerless only Fan Fold Height Maximum 7 87 Inches 200mm RIBBON Width Maximum 5 04
144. ncorrect job is canceled History Buffer Temporary The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s display GL408 412e Operator s Manual 4 53 Unit 4 Printer Configuration LOCAL AREA NETWORK LAN INTERFACE MODE TABLE 4 8 MENU DESCRIPTION Comm Protocol Status 5 Communication Protocol Selects the mode of Bi Directional communications In most cases this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anythin other than Staus 5 or Standard none is not recommended Status 5 factory default Most advanced of the options This status is the most recent and represented in the interface specifications For more information refer to the appropriate section in the programming and interface guide Standard bi directional interface is not used Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications e Status 4 legacy bi directional sup
145. nloading again If the problem persists contact an authorized customer service representative RIBBON OUT Load Ribbon Ribbon is broken between the ribbon rewind spindle and the print head Ribbon supply is empty Reattach ribbon Load printer with new ribbon GL408 412e Operator s Manual 5 6 Unit 5 Troubleshooting ERROR SIGNALS DISPLAY EXPLANATION SOLUTION RFID TAG FAILURE Check Media Failed tag Error displays in STOP mode causing the printer to halt Initiate reprint of the label from the host When the error is cleared the label with the failed tag moves forward to the next top of form position RFID TAG MAX RETRY Check Media Failed tag Error displays in OVERSTRIKE mode Each failed label prints with the overstrike pattern and the form retries until the label retry count is exhausted Clear the error When the error is cleared the label with the failed tag moves forward such that the next label is in position SERIAL BUFFER OVERFLOW Host sent data after the printer buffer was full serial interface Make a configuration printout Verify the printer matches the host serial interface configuration settings for Data Protocol Baud Rate Data Bits Stop Bits Parity Data Terminal Ready and Request To Send Set printer serial interface parameters to match those of the host SERIAL BUFFER OVERRUN Receive overrun serial interface
146. ns only display if Admin User is enabled within the Advanced Mode 4 7 Host Interface ENTER Ignore CR LF No Item No Check Disable BCC Check Disable History Buffer Temporary Comm Protocol Status 5 Host Interface Host Interface Se Auto Switching Baud Rate 9600 Word Length 8 Data Protocol DTR Buffer Size in K 16 Stop Bits 1 Request to Send On Line and BNF Poll Character 00 Hex Poll Response 0 ms dle Response Disable One Char Enquiry Trickle Time Disable 1 4 sec Printer Status Timeout Disable 10 sec ing Errors Enable Report Status Disable Unit 4 Printer Configuration PARALLEL INTERFACE MODE This chapter provides the programming sequences required for IEEE1284 interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart Ignore CR LF No Item No Check Disabl BCC Check Disable History Buffer Temporary ion Ko ONLINE LINE OFFLINE Comm Protocol Status 5 FUNCTION Host Interface Host Interface Auto
147. nsure the print is evenly spaced vertically Figure 6 2 Sample Test Label GL408 412e Operator s Manual 5 13 Unit 6 Maintenance MAINTENANCE e Cleaning Procedures e Replacement Procedures e Adjustment Procedures GL408 412e Operator s Manual 6 1 Unit 6 Maintenance CLEANING PROCEDURES Cleaning of the printer is a necessary maintenance activity to ensure print quality and longer printer life There are tow basic types of cleaning involved the removal of loose debris and the removal of residue Use a soft cloth and or a pneumatic blower to remove debris from the printer This process should be performed prior to the removal of residue To remove residue apply SATO Solvent or isopropry alcohol to a clean cotton swab and gently wipe the entire surface of the print head and platen roller clean WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING EXCERSIZE CARE WHEN CLEANING TO PREVENT PERSONAL INJURY CAUTION IF USING A PNEUMATIC BLOWER TO REMOVE DEBRIS FROM THE PRINTER EXCERSIZE CARE TO PREVENT PRINT HEAD DAMAGE GL408 412e Operator s Manual 6 2 Unit 6 Maintenance REPLACEMENT PROCEDURES This chapter provides in depth instruction on all primary component and assembly replacement in addition to most secondary components Use the text in conjunction with their accompanied graphics to ensure complete comprehension throughout th
148. nt a timeout error from being sent back to the host connected to the parallel port The selected value should be less than the host timeout value but not too much shorter or else the printer fills up its buffer too fast This function is applicable for C T hotport The options are 1 4 1 2 1 2 4 8 and 16 seconds and Off The factory default is 1 4 Timeout 10 sec This is the value used by the printer to time out from the current port and check the other selected Port Types for data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default of 10 seconds with an allowable range of 1 to 60 seconds Report Status Disable When a fault condition occurs in the printer normally only the active port reports the fault to the host When the Report Status menu option is enabled the port will report any fault even when it is not the current active port The options are Disable and Enable The factory default is Disable Offline Process Disable Allows determination of whether the printer will process data while offline e Disable factory default The printer does not process parallel network data while offline Enable the printer continues to process but not print the current network parallel job while the printer is offline until the printer s buffer is full UN IVERSAL SERIAL BUS USB INTERFACE M
149. nt job Print Mode Transfer This option specifies the media type to be used Transfer factory default Indicates thermal transfer media requiring ribbon stock e Direct indicates direct thermal printing using heat sensitive media without ribbon stock Gap Mark Sensor Gap Allows specification of the label sensor to be used relative to the media type for label length indication gap notch hole eye mark Gap factory default Select when using media with a liner space between die cut labels or when using tag stock with notches or holes as length indicators on white background media The top of form position is the leading edge of the die cut label trailing edge of the gap notch hole e Disable select when using media without label length indicators without gap notch hole eye mark or to ignore any present length indicators When this option is chosen label length will be based on the Label Legth value entered in the Media Setup menu or the value sent via host software e Mark select when using eye mark media or tag stock The top of form position is the leading edge of the eye mark indicator black mark ADVANCED MODE Run Auto Cal This feature is used to improve the sensitivity and reliability of the printer s label sensor in detecting reference indicators gap notch hole eye mark as well as a paper out condition Press the ENTER key of the operator panel while Run Auto Cal is di
150. nt of available memory in the system If a menu value greater than the amount of memory available is selected the menu value will be set to the amount available To increase the amount of available memory increase the Glob Mem Adjust setting in the Printer control menu The new buffer size only takes effect upon powering on so perform a Save Config for the new setting and select that configuration as the Power Up The allowable range is 160 to 3600 Kbytes and the factory default is 560 Kbytes GL408 412e Operator s Manual 4 70 Unit 4 Printer Configuration ZGL EMULATION MODE TABLE 4 11 MENU DESCRIPTION Host Form Length Enable Determines the method of setting the Label Length Enable factory default Label length will be determined by the LL command if it is present If the LL command is not present it will be based on the Label Length value in the Quick Setup or Media Control menu Ignore label length as determined by the LL command is ignored Disable label length will be determined by the Label Length value in the Quick Setup or Media Control menu Left Position 0 dots The LS command specifies a horizontal offset to be added to all label element positions The Left Position option displays the value specified by the LS command and provides an alternative method for specifying the horizontal offset The factory default is 0 dots Top Position 0 dots inch
151. nual 4 39 Unit 4 Printer Configuration SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION Is the menu selection screen for the INTERFACES Mode INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface Parallel Port USB Port Serial Port Printer Mgt Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted l CR LF 7 e No factory default Will not be deleted o Yes will delete all carriage returns CR and line feed LF commands in the data stream including graphics and 2D barcodes This menu screen is only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the item number ID Command is set to be processed by the printer e Disable factory default Does nothing regardless of whether the item number is included in Item No Check the format Disable e Cancel errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled e Resume errors when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if
152. o be set The allowable range is 0 05 to 1 00 inches Note If an incorrect gap length is set the image on the label will shift accordingly The factory default is 0 12 inches Cal in Peel Mode Disable Setting determines if a calibration Run Auto Cal or Pwr Up Auto Cal will be performed while in the Peel Off Media Handling mode e Disable factory default The printer will not permit calibration and a CANNOT CALIBRATE Disable Peel Off message will breifly display Additionally if PwrUp Auto Cal is enabled the printer will not perform calibration at power up e Enable Run Auto Cal can be performed from the operator panel If the PwrUp Auto Cal option is enabled calibration will be performed at power up Min Calib Delta 020 Minimum Calibrate Delta Permits the sensor minimum threshold value that is required to detect the difference between the label and a gap notch hole or eye mark to be changed This allows bolder gaps to be used as the top of form while intermidiate gaps are ignored Increasing the value makes the sensors less sensitive to intermidiate gaps or noise Decreasing the vlaue makes the sensors more sensitive for detecting gaps on low contrast media where there is little differnece between the label and the liner The factory default is 012 with a range of 012 to 050 GL408 412e Operator s Manual 4 38 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU
153. o the menu screen that follows SSID Name XX XX These characters may be alphanumeric symbols or spaces This menu allows the determination of if the SSID Name is too be reset Min Xfer Rate Auto negociable Minimum Tranfer Rate Allows the minimum speed at which the wireless option will accept a connection to be set in millions of bits per second Auto negociate factory default Automatically selects e 1Mb sec 1 million bits per second e 2Mb sec 2 million bits per second e 5 5Mb sec 5 5 million bits per second Channel Default Allows the wireless channel to be selected for the device to communicate e Default factory default the interface card detects the correct channel to communicate with the Access Point in infrastructure mode e Select Channel the allowable range is 1 to 15 Ant Diversity Diverse Antenna Diversity Allows the type of antenna to be used to be selected e Diverse factory default Select to use the antenna with the best reception e Primary select to use the primary antenna on the server e Auxiliary select to use the auxiliary antenna on the server Preamble Default Allows the preamble length in tranfer packets to be selected Preamble is the delay needed between packets of data The preamble selection is dependent on the network e Default factory default The wireless option automatically determines the length Short preamble of 96 mic
154. ode 4 44 Centronics Interface Mode 4 47 Universal Serial BUS USB Interface Mode 4 50 Local Area Network LAN Interface Mode 4 52 Wirerless Local Area Network WLAN Interface Mode 4 56 PGL Emulation Mode 4 63 ZGL Emulation Mode 4 69 DGL Emulation Mode 4 72 TGL Emulation Mode 4 75 IGL Emulation Mode 4 78 Diagnostics Mode 4 82 Printer Management Mode 4 85 Misc Quick Menus 4 88 Display Intensity Adjustment 4 88 Buffer Clear 4 88 Soft Reset 4 88 Key Lock Unlock 4 88 GL408 412e Operator s Manual TROUBLESHOOTING Error Signal Troubleshooting Troubleshooting Table Interface Troubleshooting Parallel Interface RS232 Serial Interface Universal Serial Bus USB Interface LAN Ethernet Interface 802 11G Wireless Interface Centronics Interface Test Print Troubleshooting Hex Dump Mode Test Label Printing Sample Test Label MAINTENANCE Cleaning Procedures Replacement Procedures Print Head Fuse Media Platen Roller Adjustment Procedures Label Sensor Positioning Print Head Balance Print Head Pressure Print Head Alignment Ribbon Guide Ribbon Roller Alignment GL408 412e Operator s Manual 5 8 5 10 5 10 5 10 5 10 5 11 5 11 5 11 5 12 5 12 5 12 5 13 6 2 6 3 6 3 6 4 6 5 6 6 6 6 6 7 6 9 6 10 6 11 INTRODUCTION e About This Manual e General Description e Control Features GL408 412e Operator Manua 1 1 Unit 1 Introduction ABOUT THIS MANUAL This manual is laid out consistent with the product
155. of memory allocated for the serial port buffer The range is 1 to 16 Kbytes in 1 kbyte increments Note If a baud rate 19200 or greater is selected the Buffer Size in K parameter may need to be increased from the default to 16 Kbytes to improve performance The factory default is 16 Timeout 10 sec This is the value used by the printer to time out from the current port and check the other selected Port Types for data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default of 10 seconds with an allowable range of 1 to 60 seconds LOCAL AREA NETWORK LAN INTERFACE MODE TABLE 4 8 MENU DESCRIPTION INTERFACES Stan Ber Pr SPL RFID feel Ei vO Permits entry into the INTERFACES Mode GL408 412e Operator s Manual 4 52 Unit 4 Printer Configuration LOCAL AREA NETWORK LAN INTERFACE MODE TABLE 4 8 MENU DESCRIPTION INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface ETHERNET PORT ETHERNET ADDRESS ETHERNET SETTING Parallel Port USB Port Serial Port Printer Mgt Is the menu selection screen for the INTERFACES Mode Ignore CR LF No Determines whether the print data code will be deleted Hexadecimal graphic data will not be deleted e No factory default Will not be deleted
156. oftware program to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at the same time It acts much like a Print buffer to maximize the performance of the host and the printer The printer receives and prints one job at a time If a print job exceeds the buffer size transmission will be rejected by the printer Error conditions that occur during the Print Data transmission will cause the printer to return a NAK ACK NAK Protocol Bi Directional ACK NAK protocol is used for error control In a normal transmission sequence when the transmission is received the printer will return an ACK 06H signifying that it was received without a transmission error After the transmission command structure has been analyzed a status byte is returned to the host This status byte informs the host of the validity of the command structure If the command structure is error free the printer proceeds with the print operation When the print operation is completed a Printer Status message is returned to the host If an error was detected during the initial transmission sequence a NAK 15H will be returned signalling to the host that the received transmission contained errors and must be resent If the returned Status byte indicates a command structure error the error must then be correcte
157. olled media of standard diameter is loaded within the printer and suspended by the media holder Larger non standard rolled media would be suspended outside the printer at its rear and fed inward Fan folded media would also be fed inward from the rear over the rear housing cover but is stacked as opposed to suspended Refer to Figures 3 3a and 3 3b for proper media routing relative to the type to be used If that to be used is direct thermal ignore the ribbon stock in the figures and do not load Ribbon can be wound in or wound out Rolled Media Media Guide Label Sensor Figure 3 3a Rolled Media Loading GL408 412e Operator s Manual 3 4 Unit 3 Installation Fan Fold Media Media Guide i edia Holder A Rear Housing Cover Media Damper Figure 3 3b Fan fold Media Loading Ribbon Core Ribbon Rewind Spindle Ribbon Stock C6 Ribbon Supply Spindle Upper Print Assy Figure 3 3c Ribbon Loading GL408 412e Operator s Manual 3 5 Unit 3 Installation OPERATIONAL MODE SELECTION There are two modes of printer operation Dispense and Continuous The difference between the two is the way that the label and paper backing is ejected Before printer configuration one must determine which mode will be used This chapter identifies the funtional defferences between the two ATTENTION Refer to the Printer Configuration unit of this manual to program the printer s internal memory to sui
158. or Y coordinates Character Pitch Control Line Space Control Journal Print Facility 0 90 180 and 270 Degree Rotation GL408 412e Operator s Manual 2 4 Unit 2 Technical Data BARCODE CAPABILTIES Linear Bar Codes UPC A E JAN 8 13 EAN 8 13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 Bookland NW 7 MSI RSS 14 POSTNET UCC EAN 128 Customer Barcode QR Code Data Matrix Two Dimemsional Maxi Code o PDF417 Micor PDF417 Synthetic Symbol Ratios 1 2 1 3 2 5 User definable bar widths Bar Height 4 to 999 dots User progammable Rotation 0 90 180 and 270 Degrees Sequential Numbering Sequential numbering of both numerics and bar codes Expansion Ratio of Character Height 1 to 12 times Width 1 to 12 times Graphics Full dot addressable graphics SATO Hex Binary BMP or PCX formats Form Overlay Form overlay for high speed editing of complex formats GL408 412e Operator s Manual 2 5 Unit 3 Installation INSTALLATION Unpacking amp Parts Identification e Printer Installation e Operational Mode Selection e Interface Selection e Accessories Installation GL408 412e Operator s Manual 3 1 Unit 3 Installation UNPACKING amp PARTS IDENTIFICATION Unpack the printer as directed in the following procedure Place the shipping container box upright on a soid flat surface Open the box remove any loose
159. p LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as Ip sjis euc In addition a banner page can be printed by a proper setup When sending the job by LPR the transmission order of data file control file within the job will not affect print operation In addition if the banner page is specified it will be added to each data file Job deletion by LPR is not available FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory File transfer to this directory executes print operation It is possible to specify ASCII A Binary l and TENEX L8 as transfer mode although the mode difference is dependent on the client A banner page may be printed with a proper setup TELNET Complies with RFC854 This operation consists of interactive menu form and enables change and reference of internal setup and to display status To change the setup enter root user and password at the time of login Default of root pasword is set as null linefeed only 1 Printing by socket Protocol for driver Port1024 Port1025 status 2 Printing by LPR and FTP LPR and FTP print data Port1025 status Figure 3 7 Socket Connection Diagram GL408 412e Operator s Manual 3 13 Unit 3 Installation ALL INTERFACES Receive Buffer The data stream is received from the host to the printer one job at a time This allows the s
160. port Not recommended for new applications INTERFACES Host Interface Is the menu selection screen for the Host Interface option of the INTERFACES mode Host Interface Auto Switching There are only two options relative to the serial interface ignore all others e Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus Ethernet factory default Allows the operator to select the interface and the relative menus will follow INTERFACES ETHERNET PORT Is the menu selection screen for the Ethernet Port option of the INTERFACES mode Is a menu subset of the Ethernet Port option Will move into the Timeout menu Timeout 10 sec This is the value used by the printer to time out from the current port and check the other selected Port Types for data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default of 10 seconds with an allowable range of 1 to 60 seconds Switch Out On Data Timeout Determines when other ports are active and able to communicate with the printer when the Ethernet interface is not in use Data Timeout factory default The other ports Parallel Serial USB are able to send data to the printer when the timeout setting has been reached This setting is adjustable via the display menu item Timeout Session
161. processing Entry of pulse backfeed Backfeed processing No entry of Backfeed processing Entry of pulse backfeed Allow backfeed Entry of Backfeed processing Entry of pulse Invalid for Continuous No entry of pitch print pulse sensor Backfeed processing Entry of pulse No entry of Backfeed processing Entry of No pulse backfeed Backfeed processing F Entry of Entry of pulse Backfeed processing Backfeed processing gz gz Z zsz z z gz 5 ao o mtk o o BO o A A K K r Q a a Q Action 1 Backfeed after printing Action 2 Print after backfeeding Figure 3 14 Operation Mode Flow Chart GL408 412e Operator s Manual 3 21 Action 1 Action 2 Action 1 Action 2 Action 1 Action 2 Action 1 Action 2 Action 2 Action 2 Action 1 Action 2 Action 1 Action 2 Action 2 Action 2 Unit 3 Installation ACCESSORIES INSTALLATION INTERFACE INSTALLATION The diagram below Figure 3 15 displays the physical installation of interface hardware Refer to the Configuration unit of this manual for instructions on printer setup for the interface type chosen Figure 3 15 Interface Installation Diagram FLASH MEMORY CARD The memory cartridge provides additional storage of user data and graphics The diagram below Figure 3 16 displays the physical installation of the cartridge Refer to the Configuration unit of this manual for
162. programming and interface guide Standard bi directional interface is not used Status 2 legacy bi directional support Not recommended for new applications Status 3 legacy bi directional support Not recommended for new applications Status 4 legacy bi directional support Not recommended for new applications GL408 412e Operator s Manual 4 40 Unit 4 Printer Configuration SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION Host Interface Serial Is the main menu screen for the Host Interface option of the INTERFACES mode There are only two options relative to the serial interface ignore all others Serial factory default Allows the operator to select the interface and the relative menus will follow Auto Switching the printer automatically switches to the relative interface type and moves into the applicable menus Serial Port Baud Rate Word Length Stop Bits Parity Data Protocol Buffer Size in K Trickle Time Time Out Report Status Data Term Ready Request to Send Poll Character Poll Response Idle Response One Char Inquiry Printer Status Framing Errors Is the menu selection screen for the Serial Port option of the INTERFACES mode Baud Rate 19200 Allows setting the baud rate for the serial interface The baud rate is the speed serial data is transferred between the host computer and the printer The options for RS232 and RS422 are 600 1
163. protocols using a 10Base T or 100Base TX LAN connection Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a LAN Optional interface installed SOFTWARE SPECIFICATIONS Corresponding Protocol TCP IP Network Layer ARP RAPP IP ICMP Session Layer TCP UDP Application Layer LPD FTP TELNET BOOTP DHCP NOTE Print data can be sent by LPR and FTP of TCP IP and dedicated socket protocol Printer status is obtainable by dedicated socket protocol NOTE In the TCP IP protocol enviroment LPD and FTP are provided for printing TELNET for variable setup ARP RARP and BOOTP DHCP for address setup LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as Ip sjis euc In addition a banner page can be printed by a proper setup When sending the job by LPR the transmission order of data file control file within the job will not affect print operation In addition if the banner page is specified it will be added to each data file Job deletion by LPR is not available FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory File transfer to this directory executes print operation It is possible to specify ASCII A Binary I and TENEX L8 as transfer mode although the mode difference is dependent on the client A banner page may be printed with a proper setup
164. r by pressing the Line key the incorrect job is canceled e Resume error when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled GL408 412e Operator s Manual 4 47 Unit 4 Printer Configuration CENTRONICS INTERFACE MODE TABLE 4 6 MENU DESCRIPTION Block Check Code Algorithm Check Only available when Status 5 is selected for Bi Com interface Determines how the printer will react if the BCC is set to be processed by the printer e Disable factory default Does nothing regardless of whether the BCC is included in the format e Cancel errors when the incorrect BCC is being accessed When the printer is broght back online from an error by pressing the Line key the incorrect job is printed e Resume error when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled History Buffer Temporary The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s
165. r On Time Priority Setting Printer Teas XXXXX X Hours Test Count_ Software Build DIAGNOSTICS Hex Dump Mode i Print Error Log Printer Usage Clear Error Log _ XXXXX X Meters Flash Installed DRAM Installed Se DIAGNOSTI Pir On Time ENOS Printer Usage pigeon Usage PrintHead Usage XXXXX X Meters DIAGNOSTICS Head On Time Reset Head Data Head On Time PrintHead Usage XX X Hours Hean Type DIAGNOSTICS Head Voltage Head Type DIAGNOSTICS XXX DPI Reset Head Data DIAGNOSTICS Resetting Head Voltage Head Data XX XX X XX volts Figure 6 1 Diagnostics Mode GL408 412e Operator s Manual 5 12 Unit 5 Troubleshooting NOTE The only print problem that the following sample test label does not display is fading of print image from one side of the label to the other This is the result of improper print head balance avy OT Visually inspect these rows for voids indicating defective Model Name GL408e head elements Head Resolution 203 Print Speed 5 zee E Print Intensity 5 moo Gap Mark Sensor Gap a Gap Mark Thresh 116 Paper Out Thresh 171 Verifies printer settings Program Fi le V1 03A 16 Feb 07 368038 Line sharpness is determined by print a MUNDO MONA A DC PPC V1 02A 16 Feb 07 368037 Verifies program data Ver 28 00 00 00E 07 02 02 IMTOO A al uhh Compare this scale on each side to e
166. r Out Thresh values INVALID FILE SYS Optimize amp Reboot File system not detected or flash was corrupted Enter the PRINTER SETUP menu and use the Optimize amp Reboot option LABEL MISSING Check Media Path The Label Taken Sensor did not detect the label present over the tear bar with Tear Off or Peel Off Media Handling mode enabled The label was removed before the printer stopped printing or before the LCD Remove Label message displayed The label slipped behind the platen roller The label wrapped around the platen roller Tear Off or Peel Off Media Handling mode was mistakenly selected Press the Pause key to continue printing and then wait for the LCD Remove Label message before removing the label Open the pivoting deck reinstall the label close the print head press the Pause key and continue printing Open the pivoting deck and remove wrapped labels from the platen Clean all adhesive from the platen Reinstall labels close deck press the Pause key and continue printing Select the correct Media Handling mode in the MEDIA Setup menu LABEL READY Remove Label A label was detected at the front of the printer by the Label Taken Sensor This is the normal reminder message when Peel Off or Tear Off Media Handling has been selected A label was removed but the remove Label message remained The incorrect Media Handling mode was selected Remove
167. r gap sensing the factory default is 160 The factory default is 150 for eye mark sensing SENSOR SETUP Run Manual Cal This menu provides another method of improving the printer s media sensing and is only used when Auto Calibrate has failed or the Gap Mark Threshold or Paper Out Threshold values derived from Auto Calibrate do not improve the media sensors gap or eye mark sensing capability REMOVE MEDIA Press Enter Is the final stage of the Run Manual Cal process The printer uses the statistically derived values advances media stops at the top of form position and momentarily displays the Sensed Distance When complete the Gap Mark threshold Paper Out Threshold and the Sensed Distance values the printer will use is changed These value changes take effect immediately within the current configuration menu LOAD LINER Press Enter This menu prompts the operator to manually insert just the liner paper backing for Gap sensing or the black bar eye mark for Mark sensing Ensure that either is underneath sensor prior to pressing the ENTER key of the preinter s operator panel LOAD MEDIA Press Enter This menu prompts the operator to manually insert both the liner paper backing with label for Gap sensing or the black bar eye mark with label for Mark sensing Ensure that either is underneath sensor prior to pressing the ENTER key of the preinter s operator panel SENSOR SETUP Pwr Up Auto Cal Is the
168. r state will be sent at the end of the poll delay Series1 2 char This protocol behaves exactly the same as the Series 1 Char except there is a two character response to the host Buffer Size in K 16 This menu configures the amount of memory allocated for the serial port buffer The range is 1 to 16 Kbytes in 1 kbyte increments Note If a baud rate 19200 or greater is selected the Buffer Size in K parameter may need to be increased from the default to 16 Kbytes to improve performance The factory default is 16 GL408 412e Operator s Manual 4 42 Unit 4 Printer Configuration SERIAL INTERFACE MODE TABLE 4 4 MENU DESCRIPTION Trickle Time 1 4 sec When the printer is printing data from a host and a second job is recieved by the printer from a different host Trickle Time prevents the second host from timing out while waiting for its data to be printed In order to support this feature the port has to be able to accept data from the host and store it for future use For example the printer is printing a job from the serial port and then receives a second print job from the parallel port the data from the parallel port will trckle bit by bit into the print buffer to prevent a timeout error from being sent back to the host connected to the parallel port The selected value should be less than the host timeout value but not too much shorter or else the printer fills up its buffer too fa
169. ration number Either a particular file may reset or all Reset Cfg Names 1 The available options for file name reset is 1 2 3 4 5 6 7 8 or All The factory default is 1 CONFIG MODE Auto Save This menu set allows selection of whether the printer will automatically prompt the operator to save alterations made to any of the stored configurations Auto Save Enable Allows selection of the desired menu option e Enable factory default Will prompt e Disable will not prompt Note If currently in the Factory Config menus and a change is made pressing ENTER saves to Config 1 or the next available configuration set and becomes the Power Up Config If the Current Config is configuration set 1 and a change is made pressing ENTER will save the change to Config 1 ADVANCED MODE TABLE 4 3 MENU DESCRIPTION ADVANCED ODE nss ar Permits entry into the ADVANCED Mode GL408 412e Operator s Manual 4 29 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Is the premiere menu screen of the Advanced Mode Allows scrolling and selection of its primary menu options ADVANCED MODE Media Handling Adv Continuous Print Mode Gap Mark Sensor Run Auto Cal Run Profile Power Saver Time Pwr Save Control Display Language Alarm Auto Online Cancel Key Ret Status Port Del Char frm Fis Ld Char from Fis Save Char to Fis Del Char fr
170. re CR LF Item No Check BCC Check History Buffer Comm Protocol p Host Intertace_ B lesir E rH eea L S INTERFACES Host Interface Host Interface Host Interface Auto Switching USB INTERFACES USB Port USB Port Buffer Size in K Buffer Size in K 1 to 16KB Timeout Ignore CR LF ENTER only display if Admin User is enabled within Advanced Mode 10 sec Figure 4 7 USB Interface Mode GL408 412e Operator s Manual 4 10 Unit 4 Printer Configuration LOCAL AREA NETWORK LAN INTERFACE MODE This chapter provides the programming sequences required for LAN interface setup Use the keys of the printer s operator panel to select and enter the required options Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen ATTENTION Perform the following programming sequence only if this is the interface type to be used Instead refer to the appropriate interface programming chart Screens only display if Admin User is enabled within the Advanced Mode GL408 412e Operator s Manual OFFLINE ENTER an e ENTER INTERFACES Ignore CR LF Item No Check BCC Check History Buffer Comm Protocol Host Interface Ignore CR LF ENTER Ignore CR LF No ay 8 3 BCC Check Disable History Buffer Temporary Comm Protocol Status 5 Host Interface
171. rmines if an imaged will be scaled according to the printer s print resolution e Disable factory default Scaling will not take place resulting in images that are 2 larger than images printed on the TEC printer The image will maintain the correct proportions and result in faster printing Image Scale Disable Enable images are scaled from TEC printer resolution 306 dpi to the resolution of the TGL printer 300 dpi GL408 412e Operator s Manual 4 76 Unit 4 Printer Configuration TGL EMULATION MODE TABLE 4 13 MENU DESCRIPTION SFCC Select Auto Select Special Function Control Code These codes are specific to the delimiters of separate print jobs and commands They can be customized and therefore changed via this menu so the printer can recognize these alternate control characters Auto Select factory default The printer selects the SFCC set based upon the received host data e lt ESC gt lt LF gt lt NUL gt is a predefined set The ESC character is the SFCC the LF is the SFCC Separator and the NULL character is the SFCC Terminator e 1 is a predefined set The character is the SFCC the is the SFCC Separator and the is the SFCC Terminator User Defined if this option is selected three additional menus appear These menus allow the SFCC SFCC Separator and SFCC Terminator to be individually configured SFCC can set value between 0x0 and OxFF The fac
172. romentally dependent Protocols TCP IP IPX SPX Direct Mode IPX IP DLC LLC NetBEUI NetBIOS IP Protocol Status3 return Protocol for Driver cyclic response mode Protocol for Driver ENQ response mode Status5 return IP Address 0 0 0 0 to 255 255 255 255 Subnet Mask 0 0 0 0 to 255 255 255 255 Gateway Address 0 0 0 0 to 255 255 255 255 Communication Mode Infrastructure SSID Optional alphanumeric character string up to 32 characters Channels 01 to 11 LED INDICATOR STATUS Network Port Off Link LED green Blinking Waiting for link Front Panel On Linked Network Port Off Status LED orange Front Panel Blinking Receiving packet Wireless LED green Front Panel On Infrastructure mode GL408 412e Operator s Manual 3 12 Unit 3 Installation WIRELESS LAN SIGNAL STRENGTH Off 0 to 50 weak Network Port Link LED Blinking 50 to 75 medium On 75 to 100 strong SOFTWARE SPECIFICATIONS Corresponding Protocol TCP IP Network Layer ARP RAPP IP ICMP Session Layer TCP UDP Application Layer LPD FTP TELNET BOOTP DHCP NOTE Print data can be sent by LPR and FTP of TCP IP and dedicated socket protocol Printer status is obtainable by dedicated socket protocol NOTE In the TCP IP protocol enviroment LPD and FTP are provided for printing TELNET for variable setup ARP RARP and BOOTP DHCP for address setu
173. roseconds This is appropriate for most newer networks e Long preamble of 192 microseconds This is for legacy systems that do not support the higher preamble rates Power Mgt 0 ms Power Management This menu allows the power save and sleep modes to be set The value set wil be in milliseconds If set to zero the power save mode will be disabled The allowable range is 0 to 1000 ms and the factory default is 0 ms Allows the transmission power to be set as a percentage of full power capabilities The allowable range is 0 to 100 and the factory default is 100 GL408 412e Operator s Manual 4 61 Unit 4 Printer Configuration WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE 4 9 MENU DESCRIPTION Internat Mode Disable International Mode Allows the determination of whether the wireless option adapts to international frequency requirements in Europe e Disable factory default Conforms to European standards Enable does not conform to European standards Auth Method Open Authentification Method Allows the authentification method used for the wireless network interface to be selected Open factory default Provides open authentification Shared provides shared key authentification WLAN SETTING Reset WEP Keys Allows all four WEP keys to be simultaneously reset WLAN SETTING WEP Key X Allows which WEP Key will be formatted in t
174. rrect the vertical resolution value IGL uses for calculations can be fine adjusted Negative values result in a lower DPI value and thusly a longer label Positive values result in a higher DPI value and thusly a shorter label The allowable range is 100 to 100 with a factory default of 0 Note This adjustment does not affect the size of fonts and barcodes Reported model Auto detect This menu defines which printer model IGL reports on the lt ESC gt M command Manual selection may be needed in cases where the auto detected Intermec model does not support a feature wanted For example TrueType font download is not supported on an Intermec 3600 printer IGL always supports this feature To download TrueType fonts via the Intermec utility the user can set the model to 4420E which does support this download This setting only affects the model reported to the host it will not affect the IGL in any other way e Auto Detect factory default Will report a model that cooresponds with the actual width and resolution of the printer running IGL e 3600 printer model e 4420E printer model 4630 printer model e 4830 printer model Saving UDCs Automatic Saving User Defined Characters This menu defines if UDC s are automatically saved to flash or manually via the Save State menu e Automatic factory default The file system can run full because it is not automatically optimized e Use Save State used
175. rt and check the other selected Port Types for data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default of 10 seconds with an allowable range of 1 to 60 seconds Report Status Disable When a fault condition occurs in the printer normally only the active port reports the fault to the host Whe the Report Status menu option is enabled the port will report any fault even when it is not the current active port The options are Disable and Enable The factory default is Disable IEEE 1284 Prime Signal Is a menu subset of the IEEE1284 option Will move into the Prime Signal menu to enable or disable the option Prime Signal Disable Is a normally low signal on the parallel port When initiated it is designed to reset the parallel port and clear the printer buffer e Disable factory default No action when the signal is initiated by the host e Enable reboots interface and clears the printer buffer when the signal is asserted GL408 412e Operator s Manual 4 46 Unit 4 Printer Configuration PARALLEL INTERFACE MODE TABLE 4 5 MENU DESCRIPTION TOF Action Reset Top Of Form Action When enabled the printer will feed out the job in process when the prime signal is activated through the parallel interface If disabled the job in process may be aborted Offline
176. s 1023 to 65535 and the factory defualt is 3001 XXXXX printer If the SNC has not communicated to the printer within the period specified here the SNC session closes SNC Port Timeout 100 R The allowable range is 1 to 255 seconds and the factory default is 100 seconds Allows the appropriate port option to be chosen Select Port e Debug factory default If the PNE port is set to Serial then the PNE will communicate through the Debug Serial Port Debug Host Host if PNE is set to Serial the PNE will communicate through the Host Serial Port This cannot be selected if the host interface is set to Auto Switch or Serial GL408 412e Operator s Manual 4 86 Unit 4 Printer Configuration PRINTER MANAGEMENT MODE TABLE 4 16 MENU DESCRIPTION Deselect Serial Host Interface This menu disables the serial port Baud Rate 19200 Allows setting the baud rate for the serial interface The baud rate is the speed serial data is transferred between the host computer and the printer The options for RS232 and RS422 are 600 1200 2400 4800 9600 19200 38400 57600 and 115200 baud Note If using RS232 and the selected baud rate is greter than 19200 data loss may occur To correct this it may be necessary to lower the baud rate or use RS422 An increase in the Buffer Size in K parameter from the default 1 Kbyte may be required to improve performance The factory default is
177. s representative of its width Proportional Proportional is contemporarily perferred Protocol C Code Standard The ESC sequence in SBPL commands may be defined as standard using non printable code 1BH or non standard Hex 5E Euro Character 213 Changes the address of the Euro character GL408 412e Operator s Manual 4 23 Unit 4 Printer Configuration USER MODE TABLE 4 1 MENU DESCRIPTION Ver BaseRefPoint 0 dots This setting changes the vertical base reference point for the current label job and all subsequent label jobs Its effect is identical to the lt ESC gt A3 Base Reference Point command Hor BaseRefPoint 0 dots This setting changes the horizontal base reference point for the current label job and all subsequent label jobs Its effect is identical to the lt ESC gt A3 Base Reference Point command UPC Descenders Always This parameter allows the printing of bar code descenders when human readable data is not presented in the UPC EAN barcodes No Change factory default e Always factory default UPC EAN bar codes are printed with descenders even if human readable data is not present Never UPC EAN bar codes are printed without descenders Vert DPI Adjust o Allows fine adjustment of resolution used to scale page elements coordinates In cases where the printed label length is incorrect the vertical resolution value used for cal
178. s the NIC when the printer is placed online When the printer resets the NIC the LCD displays DO NOT POWER OFF After the NIC has completed its initialization the LCD displays E NET INIT to signal that the NIC and printer are in the initialization process When both the NIC and printer have completed initilization the LCD displays E NET READY Gateway Address XXX XXX XXX XXK Allows the Gateway Address to be set for the TCP IP protocol in four three digit segments SEG1 through SEGA If the Gateway Address is assigned by Bootp ARP or DHCP it is dynamic and read only The defaults for the SEG1 through SEG4 are 000 000 000 and 000 Note When changing the Gateway Address the printer resets the NIC when the printer is place online When the printer resets the NIC the LCD displays DO NOT POWER OFF After the NIC has completed its initialization the LCD displays E NET INIT to signal that the NIC and printer are in the initialization process When both the NIC and printer have completed initialization the LCD displays E NET READY MAC Address XXX XXX XXX XXX This is an informational screen that displays the manufacturer s assigned number This number is unique for each NIC DHCP Disable Allows the DHCP protocol to be enabled or disabled through this menu The factory default is Disable Note Consult with your systems administrator for the appropriate setting WIRELESS LOCAL AREA NETWORK WLAN INTERF
179. s through the printer while printing The speed may be adjusted in increments of 1 ips with a range from 1 to 10 ips The factory default is 4 ips Print Darkness 5 Specifies the level of thermal energy provided from the print head to affect print darkness The print darkness setting needed is dependent on the type of ribbon and media installed for use and also relative to print speed The adjustment range is from 15 to 15 The factory default is 3 Pitch Offset 00 0 mm This setting vertically adjusts where the printer begins printing relative to top of form The allowable range is 12 7 to 5 millimeters GL408 412e Operator s Manual 4 22 Unit 4 Printer Configuration USER MODE TABLE 4 1 MENU DESCRIPTION Ver Print Offset 00 0 mm Specifies the distance to advance or retract the print image on the label to determine its vertical positioning The actual image height is not affected by this adjustment only its location The factory default is 1 00 inches with a range of 6 00 inches A negative value retracts the image and a positive value advances the image placement on the label Hor Print Offset 00 0 mm Specifies the lateral distance to move the print image on the label to determine its horizontal positioning The actual image width is not affected by this adjustment only its location The factory default is 0 00 inches with a range from 1 00 inch to 1
180. signals are not detected it will operate in the slower standard Centronics mode For this reason an interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the speed capabilities This interface also operates bi directionally and can report the status of the printer back to the host SPECIFICATIONS Printer Connector AMP 57 40360 DDK or equivalent Cable Connector AMP 57 30360 DDK or equivalent Cable 1 5 meter or less Signal Level High 2 4V to 5 0V Low OV to 0 4V Data Stream lt ESC gt A Job 1 lt ESC gt Z lt ESC gt A Job n lt ESC gt Z Figure 3 6 Parallel Connector Pin Assignments PIN ASSIGNMENTS PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION 1 Strobe To Printer 19 Strobe Return Reference 2 Data 1 To Printer 20 Data 1 Return Reference 3 Data 2 To Printer 21 Data 2 Return Reference 4 Data 3 To Printer 22 Data 3 Return Reference 5 Data 4 To Printer 23 Data 4 Return Reference 6 Data 5 To Printer 24 Data 5 Return Reference 7 Data 6 To Printer 25 Data 6 Return Reference 8 Data 7 To Printer 26 Data 7 Return Reference 9 Data 8 To Printer 27 Data 8 Return Reference 10 ACK To Host 28 ACK Return Reference 11 Busy To Host 29 Busy Return Reference 12 Ptr Error To Host 30 PE Return Reference 13 Select To Host 31 INIT From Host 14 AutoFD1
181. splayed on the LCD the printer will then advance media the distance required to accurately detect the label length indicator then stop at the top of form position The LCD will momentarily display the Sensed Distance The end result will be a change to the Gap Mark Threshold Paper Out Threshold and Sensed Distance values that the printer will use The changes will take effect immediately within the current configuration menu Please Wait Is an informational menu screen Indicates that automatic calibration is in process from Run Auto Cal Sensed Distance XX X mm Run Auto Cal is successfully completed when the Sensed Distance displayed correctly matches that of the installed media When Gap is selected the Sensed Distance will be representative of the length from the trailing edge of one gap to the trailing edge of the next gap one label one gap When Mark is selected the Sensed Distance will represent the length form the leading edge of one eye mark to the leading edge of the next eye mark Run Auto Cal supports label lengths up to 24 inches GL408 412e Operator s Manual 4 31 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION ADVANCED MODE Run Profile This feature provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap Mark Threshold The profile printed is to assist in setting the thresholds for difficult media preprinted
182. st This function is applicable for C T hotport the options are 1 4 1 2 1 2 4 8 and 16 seconds and Off The factory default is 1 4 Timeout 10 sec This is the value used by the printer to time out from the current port and check the other selected Port Types fro data print When the printer has not received data from the host after a certain period of time it must timeout in order to service other ports The factory default is 10 seconds with an allowable range of 1 to 60 seconds Report Status Disable When a fault condition occurs in the printer normally only the active port reports the fault to the host Whe the Report Status menu option is enabled the port will report any fault even when it is not the current active port The options are Disable and Enable The factory default is Disable Data Term Ready True Data Terminal Ready This configuration is part of hardware flow control and determines when the Data Terminal Ready DTR signal is generated This signal indicates if the printer is ready to receive data e True factory default Continuaously asserts the DTR signal e False never asserts the DTR signal On Line and BNF buffer not full Asserts the DTR signal when the printer is online and the internal serial buffer is not full e Off Line or BF buffer full Asserts the DTR signal when the printer is offline or the internal serial buffer is full e On Line asserts the DTR sig
183. t individual needs using the integrated menu options Refer to the Programming Reference document to remotely program the printer s features and functions through a host system CONTINUOUS MODE With this mode of operation the media remains in position for printing at all times To do so means that the previous printed label is only available for removal when one to four additional labels have been printed quantity is depended on label size This mode of operation is specifically suited for printing bulk quantities to be applied later TEAR OFF MODE With this method of operation after printing the printer feeds the first outermost label so that it is fully extended out of the printer s front for removal Printing of the next label will not begin until the prior printed label has been removed This mode of operation is specifically suited for immediate application at the time of print Upon removal of the prior printed label the printer retracts the media so that the next label in line may be printed then prints This cycle repeats for each consecutive label CUTTER MODE With the cutter assembly installed and enabled this mode of operation will cut individual printed labels or in multiples The media will be advanced to the cutter blade the label cut will occur and the unprinted media will retract for positioning of the next print DISPENSE MODE When the dispenser assembly is installed and enabled this mode o
184. t number to the right side of the page Page enumeration is two part with each separated by a hyphen The first character set references the Unit and the second identifies the page number within that unit Page numbers begin with the numeral one 1 at the beginning of a new unit and ascend sequentially GL408 412e Operator Manual 1 2 Unit 1 Introduction GENERAL DESCRIPTION The GL4e Series printers are specifically designed for use in high volume labeling applications demanding great reliability and around the clock operation It s aluminum chassis provides the needed corrosion resistance demanded by some industrial applications The coated interior frame provides strength and stability The stylish front housing cover and operator panel are both molded of extra durable black ABS plastic to not only provide protection against corrosive chemicals but to also provide a low show easy clean surface for unsightly grim This printer model has the attractiveness desired for commercial applications coupled with the muscle expected of an industrial printer Ribbon Rewind Spindle a Media Holder Media Guide Ribbon Platen Roller Ribbon Guide Label Sensor Rear Housing Cover r f Print Head Latch Upper Print Assy Media Platen Roller Front Housing Cover Media Damper Lower Print Assy Figure 1 1 Primary Components GL408 412e Operator Manual 1 3 Unit 1 Introduction CONTROL FEATUR
185. t the factory DIAGNOSTICS following testing Head On Time XX X Hours Is a subset of menus that allows the operator to reset all print head statistics values Head Prt Dist Head On Time to zero DIAGNOSTICS Reset Head Data Is an informational screen that displays that the head data is clearing Resetting Head Data GL408 412e Operator s Manual 4 84 Unit 4 Printer Configuration DIAGNOSTICS MODE TABLE 4 15 MENU DESCRIPTION Is an informational screen that displays the print head resolution in stalled in dots per inch 203 or 305 dpi DIAGNOSTICS Head Type XXX DPI Is an informational screen that displays the applied print head voltage DIAGNOSTICS Head Voltage XX XX X XX_ volts PRINTER MANAGEMENT MODE TABLE 4 16 MENU DESCRIPTION Permits entry into the INTERFACES Mode INTERFACES Is the menu selection screen for the INTERFACES Mode INTERFACES Serial Parallel LAN WLAN Centronics Allows entry into the Printer Management Mode from the INTERFACES Mode INTERFACES Printer Mgmt Is the menu selection screen for the Printer Management Mode Printer Mgmt SNC Port Mgmt Protocol Select Port Baud Rate Word Length Stop Bits Parity Modem Modem NUM Modem Status Dial Method GL408 412e Operator s Manual 4 85 Unit 4 Printer Configuration PRINTER MANAGEMENT MODE TABLE 4 16
186. t to 16 Kbytes to improve performance The factory default is 16 Auto Trickle Disable This feature is used to prevent a host computer from timing out because the parallel interface is busy for too long Enable factory default When the printer s buffers are almost full the printer begins to trickle data in from the host at the rate set in the Trickle Time menu until the buffers start to empty Disable is not used Trickle Time 1 4 sec When the printer is printing data from a host and a second job is recieved by the printer from a different host Trickle Time prevents the second host from timing out while waiting for its data to be printed In order to support this feature the port has to be able to accept data from the host and store it for future use For example the printer is printing a job from the serial port and then receives a second print job from the parallel port the data from the parallel port will trckle bit by bit into the print buffer to prevent a timeout error from being sent back to the host connected to the parallel port The selected value should be less than the host timeout value but not too much shorter or else the printer fills up its buffer too fast This function is applicable for C T hotport The options are 1 4 1 2 1 2 4 8 and 16 seconds and Off The factory default is 1 4 Timeout 10 sec This is the value used by the printer to time out from the current po
187. ted between the start lt ESC gt A and the stop lt ESC gt Z commands Replace the main circuit board with another to isolate the problem GL408 412e Operator s Manual 5 11 Unit 5 Troubleshooting TEST PRINT TROUBLESHOOTING Chapter provides instruction on special printing to identify and resolve specific print problems HEX DUMP Allows the operator to determine if there were problems in the downloading of data The contents of the print buffer can be examined using the Hex Dump Mode In the left column each line of data received is numbered The center column provides the data in hexadecimal format And in the right column same data is provided in the ASC Il format Follow the flow chart provided below to perform this activity TEST LABEL PRINTING Allows the operator to identify specific problems regarding mechanical performance and setup The test label is designed to assist in the identification of print problems Follow the flow chart provided below to perform this activity Priority Setting Command Printer Tests Checkerboard Software Build XXXXXX_VX XXX ONLINE Test Count 5 Pages OFFLINE Hex Dump Mode Disable DIAGNOSTICS int Error Log DIAGNOSTICS DIAGNOSTICS FLASH Installed 8 Megabytes DIAGNOSTICS Error Log Clear DRAM Installed 32 Megabytes Screens only display if Admin User is enabled within the Advanced Mode DIAGNOSTICS BINeINsules iori Pt
188. the BCC is set to be processed by the printer e Disable factory default Does nothing regardless of whether the BCC is included in the BCC Check format Disable Cancel errors when the incorrect BCC is being accessed When the printer is broght back online from an error by pressing the Line key the incorrect job is printed e Resume error when the incorrect item number is being accessed When the printer is brought back online from the error by pressing the Line key the incorrect job is canceled The history buffer stores a history of printer statuses Is only available when Status 5 is selected for Bi Com interface e Temporary factory default Store the history buffer in the internal RAM This memory is deleted when the printer s power is turned off e Permanent stores the history buffer in Flash internal or optional Memory This memory can only be cleared through the printer s display Communication Protocol Selects the mode of Bi Directional communications In most cases this menu does not need to be altered and is meant to help support legacy applications which may have incorporated older bi directional statuses Anything other than Staus 5 or Standard none is not recommended e Status 5 factory default Most advanced of the options This status is the most recent and Comm Protocol represented in the interface specifications For more information refer to the appropriate Status 5 section in the
189. the Main and Extd file system if present Main Flash File System e Overwrite Files factory default This option prevents files in the main file system from being overwritten by disabling the overwrite function MAIN FFS fies e View Main Files displays a list of files in the main file system Pressing ENTER on the Overwrite Files printer s operator panel display file size View Main Files Bele Fies Delete Files allows deletion of files in the main file list Contact your adminstrator for Flash Avail assistance Flash Avail displays the amount of flash memory available to save or download files into main flash Is the screen that appears if the View Main Files option is selected from the MAIN FFS menu screen Displays the list of files in the main file system View Main Files XXXXX XX Is the screen that appears if the Flash Avail option is selected from the MAIN FFS menu screen Displays the amount of flash memory available to save or download files into flash XXXXX XX XXXXXX Bytes GL408 412e Operator s Manual 4 33 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION EMC FFS Overwrite Files View Main Files Delete Files Flash Avail Extended Memory Card Flash File System e Overwrite Files factory default This option prevents files in the extended file system from being overwritten by disabling the overwrite function
190. the error log DIAGNOSTICS Print Error Log Is a subset of menu screens that permits the error log to be cleared DIAGNOSTICS Clear Error Log GL408 412e Operator s Manual 4 83 Unit 4 Printer Configuration DIAGNOSTICS MODE TABLE 4 15 MENU DESCRIPTION Is an informational screen that displays that the error log is clearing Error Log Clear Is an informational screen that displays the amount of flash memory installed DIAGNOSTICS FLASH Installed 8 Megabytes Is an informational screen that displays the amount of DRAM installed DIAGNOSTICS DRAM Installed 32 Megabytes Is an informational screen that displays the cumulative time in hours the printer has been powered on This value is set to zero at the factory following testing DIAGNOSTICS Ptr On Time XXXXX X Hours Is an informational screen that displays the cumulative distance the printer has moved media This value is set to zero at the factory following testing DIAGNOSTICS Printer Usage XXXXX X Meters Is an informational screen that displays the length of media actually printed since the last Reset Head Data operation This value is set to zero at the factory following testing DIAGNOSTICS PrinterHead Usage XXXXX X Meters Is an informational screen that displays the cumulative time that power has been applied to the print head since the last Reset Head Data operation This value is set to zero a
191. the label from the front of he printer to allow the next label to print Verify that a front door assembly is installed on the printer and that it is properly closed Also ensure that debris is not obstructing the door mirror or the Label Taken Sensor In the MEDIA SETUP menu change Media Handling to the correct selection GL408 412e Operator s Manual 5 5 Unit 5 Troubleshooting ERROR SIGNALS DISPLAY EXPLANATION SOLUTION MEDIA OUT Load Media Media was not installed or has run out A break in media has occurred Media was not correctly routed or installed Media sensor is not correctly positioned Media is correctly installed but the sensor is not detecting it Gap Mark Thresh value may be set too high and or Paper Out Thresh may be set too low Install media If a break has occurred reinstall the media Press the Pause key to clear the fault message Verify the media sensor is properly posioned Run Auto Cal to improve the ability of the sensor to detect the installed media Check if the Gap Mark Threh is too high or the Paper Out Thresh is too low Adjust the values as necessary If using media without gaps or eye marks perform Run Auto Cal to establish a valid Paper Out Thresh MEDIA OUT COMPATIBLE WITH CUTTER Check Media Mode Tear Off or Peel Off Media Handling selection was attempted with the cutter option still installed These modes require that the front door assembly
192. the next line when the line of text exceeds the right margin Disable factory default Truncates the text beyond the right margin until a CR or CR LF is received e Enable automatically inserts a CR LF after a full print line Auto Uppercase Disable This parameter enables the printer to print text in all uppercase when using the ALPHA command e Disable factory default Will print in upper and lowercase Enable will print text only in uppercase Slash 0 Disable This parameter allows printing the zero numeral with or without a diagonal slash through it This option applies to all character sets except OCR A and OCR B e Disable factory default Zero will be printed without a slash Enable zero will be printed with a slash Select SFCC 126 Specifies which decimal code will be used as the Special Function Control Code SFCC The SFCC denotes the following data is a PGL command The allowable range is 1 to 255 and the factory default is 126 GL408 412e Operator s Manual 4 64 Unit 4 Printer Configuration PGL EMULATION MODE TABLE 4 10 MENU DESCRIPTION Host Form Length Enable Determines how the physical label length is affected upon receiving an EXECUTE command e Enable factory default The physical label length will change to match the form length specified in CREATE command The physical label size remains at the new setting until another
193. ther the data sent to the printer is translated as standard ASCII or EBCDIC Many IBM Mini Main Frame computers use EBCDIC which does not directly translate to ASCII e Disable factory default The IBM version of the selected character will not be used Enable the IBM version of the selected character set will be used Slash Zero Font Based This menu determines if a zero numeral character wil be printed with a diagonal slash overlayed Font Based factory default Zero characters will print with a slash if the selected font type designates that it has one This mimics IPL3 printers where not all fonts contain a slashed zero e Disable factory default Zero characters are never printed with a slash Enable all zero characters will be printed with a slash independent of the selected font EURO Symbol 0x0 This menu defines the code page position that contains the the Euro symbol The factory default is 0x0 Preparsing data Disable Select whether the data is to be processed as it is received or if the printer is to wait until the entire job has been sent prior to any commands being processed This menu determines if the data preparser will be active or inactive e Enable factory default The data received from the host is preprocessed to quickly respond to the immediate commands e Disable the data is processed synchronously the commands are not processed until all preceding commands have been pro
194. tomizations Usually these barcodes have an odd quantity of digits a leading zero is inserted in front of the data However this special IGP X00 customization provides the option of adding a space character at the end of the barcode instead e Leading Zero factory default A leading zero is inserted in front of the data e Trailing Space a space is inserted at the end of the data instead of a leading zero e X2 DPD the barcode with a magnification of x2 wil use the specially configured ratios 3 3 6 5 rather than 3 6 9 12 for compatibility issues e Modulo 7 CD the barcode uses a modulo 7 check digit instead of the default module 10 check digit C39 Compatbl Disable Allows the prior metho of decoding C39 alternative character set compatible with the new Enable factory default Matches the prior method e Disable uses the current method of decoding User Def Ratio Enable Allows the user defined barcode ratio to be ignored and to replace it with the default ratio X1 e Enable factory default Allows the user defined barcode ratio e Disable replaces the user defined ratio Lead PDF Dist 0 10 inches Adjust the leading and trailing character distance of PDF for UPC EAN barcodes The allowable range is 0 01 to 0 10 inches in 0 01 increments the factory default is 0 10 inches GL408 412e Operator s Manual 4 67 Unit 4 Printer Configuration PGL EMULATION MODE TABLE 4 10
195. tory default is 0x7B SFCC Separator can set value between 0x0 and OxFF The factory default is 0x7C e SFCC Terminator can set value between 0x0 and OxFF The factory default is 0x7D EURO Symbol 0xB0 This menu allows the position of the EURO symbol in the cold pages to be configured The EURO symbol can be set to any value between 0x20 and 0xFF The factory default is OxBO Speed CMDs Process Speed Commands Determines if engine commands that affect the print feed speed will be processed or ignored To adjust the print feed speed through the operator panel use this menu to prevent the host commands from overriding these settings When Ignore is selected the TGL ignores the following comands or command parameters e The print speed parameter in the XS command The parameter will not have an effect the Print Speed value as configured in the Media Control menu will be used The feed speed parameter in the T command The parameter will not have an effect the Slew Speed value as configured in the Media Control menu will be used The factory default is Process AY Intensity CMD Process Allows the selection of how the printer will respond to print intensity darkness commands e Process factory default Sent commands from the host take precedence Ignore printer settings take precedence U1 U2 Move CMDs Process Allows the selection of how the printer will respond to commands to move paper forward
196. ty 802 11G WIRELESS INTERFACE CHK TROUBLESHOOTING STEP Ensure the antenna is properly and completely installed Ensure the wireless card is properly installed Ensure the green connection lights on the back of the interface board are illuminated If not obtaining an IP address check the SSID or encryption and ensure those were properly entered To determine the IP address obtained through the DHCP wireless device power off the printer place switch 3 in the upward position on the wireless card and reinsert it into the printer and power the printer on Wait approximately 30 seconds for a print out of configurations CENTRONICS INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface module is correctly installed Run self test to verify Ensure the printer cable is connected to the appropriate LPT port on the host computer If using a Windows printer driver ensure the correct port is selected Ensure the host s peripheral settings are set for Centronics output for faster throughput Refer to the computer manufacturer s documentation for details Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode Refer to that procedure within this manual for instructions The command stream should be continuous and possess 0D Hex and or OA Hex carriage return and line feed characters throughout However there should not be either loca
197. ugh the dial alone loosen the set set screw adjust the plate retighten the set screw and then readjust the dial BALANCE ADJUSTMENT Paper Width millimeters 25 to 55 55 to 85 80 to 110 Dial Setting 1 2 3 4 5 0 9 NN L T ae Dial Window Balance Dial Figure 6 5 Print Head Balance Adjustment GL408 412e Operator s Manual 6 7 Unit 6 Maintenance PRINT HEAD PRESSURE Print Head Pressure allows for the print head to be adjusted to accommodate different media types thicknesses The pressure setting lever is two posiiton normal and high The table that follows coorelates the media media used with apressure setting To adjust the pressure lever the balance dial must be set to the A position Once the pressure is properly set return the balance dial to its previous position BALANCE ADJUSTMENT MEDIA SCALE THICKNESS Thin paper normal label etc Normal 0 080 to 0 200 Thick paper tag stock etc High 0 200 to 0 268 Pressure Lever Balance Dial Set Screw Figure 6 6 Print Head Pressure GL408 412e Operator s Manual 6 8 Unit 6 Maintenance PRINT HEAD ALIGNMENT Print head position has a direct impact on print quality The print head must be parallel with the platen roller for the printed image to be consistant across the label By turning the alignment dial upward or downward that end of the
198. vailable with rewinder assembly installed GL408 412e Operator s Manual 4 30 Unit 4 Printer Configuration ADVANCED MODE TABLE 4 3 MENU DESCRIPTION Adv Continuous Standard Allows selection of special media modes when the Continuous option is chosen as the Media Handling method Standard factory default Printing occurrs without automatic media offset or positioning for each consecutive label In such applications the FEED key may need to be pressed to position the next label for printing Will result in a blank label being fed between each printed label to advance the media sufficiently to remove the printed label Tear Off provides offset movement of the media to postion the perforated line of its backing paper at the tear bar This option will not result in blank labels as with the Standard method but only supports label lengths 2 50 inches or longer e Tear Strip Full provides offset movement of the media to position the perforated line of its backing paper at the tear bar once the print buffer is empty for a period Test Strip Time media is not aligned at the tear bar until that time expires when printable data is again detected a blank label is automatically fed resulting in one blank label between each print job This option supports label lengths 2 50 inches or longer Shorter label lengths will result in two or more blank labels to be automatically fed at the beginning of each pri
199. vanced Mode Switching EXT signal Switching jumper connector to enable 24V output by 24V and 27V power supplies When using 24V power supply Short IN 24V side by jumper connector When using 27V power supply Short IN 27V side by jumper connector Signal Types Type Print end signal PREND is low before printing labels high after completion of print and low 20 miliseconds later Type II Print end signal PREND is high before printing labels low after completion of print and high 20 miliseconds later Type Ill Print end signal PREND is low before printing labels high from start to end of print and low upon completion of print Type IV Print end signal PREND is high before printing labels low from start to end of print and high upon completion of print 14 PIN CONNECTOR ASSIGNMENTS PIN SIGNAL NAME DIRECTION LEVEL MAX CURRENT 1 Paper End Output Low 5V 400mA 2 Ground 3 Ribbon End Output High 5V 400mA 4 Machine Error Output Low 5V 400mA 5 Print Start PRIN Input Low High high impedance Low 15mAor more OV 6 Print End PREND Output Low 5V 400mA 7 Reprint PRIN2 Input Low High high impedance Low 15mAor more OV 8 EXT5V_IN Input 5V 9 Online Output Low 5V 400mA 10 Ribbon Near End Output Low 5V 400mA 11 12 24V 13 5V 14 FG Choose from Type to Type IV for PREND the output signal for Pin 6 GL408 41
200. vide an explanation of each menu screen Screens only display if Admin User is enabled within the Advanced Mode GL408 412e Operator s Manual ONLINE OFFLINE Q y Q a 2 USER MODE Print Speed Print Darkness Pitch Offset Ver Print Offset Hor Print Offset Label Length Label Width Slash Zero Character Pitch Protocol C Code Euro Character Ver BaseRefPoint Hor BaseRefPoint UPC Descenders Vert DPI Adjust C128 Mode Switch Error Handling _ Mem Select CC1 Orientation _ Slew Speed Ctrl Print Direction Tear Off Time Label Missing Clip Page Fault Reprint Display Ribbon Ribbon Near End Set Label Length TOF Detect Fault TOF Adjust Mode TOF Adjust _ Print Speed A 5 a Print Darkness 5 ich Offset 00 0 mm Ver Print Offset 00 0 mm 00 0 mm Label Length 152 mm Label Width 104 mm Slash Zero Disable Character Pitch Proportional Protocol C Code Standard Euro Character 213 Ver BaseRefPoint 0 dots Hor BaseRefPoint 0 dots Mem Select CC1 Card Orientation Portrait Units In Millimeters Figure 4 1 User Mode A 3 UPC Descenders Always Vert DPI Adjust o C128 Mode Manual Error Handling Beep Slew Speed Ctrl Automatic T oO D a Tear Off Time 01 0 seconds g Fault Disable Clip Page Enable Fault

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