VoIP Bridge Server Version 2
Contents
1. Yale Avenue Fresno California 937272. DD DPS Telecom gt ae Your Partners In Network Alanm Monitoring VoIP Bridge Server Version 2 ee a b i e CESA voir 1 ea st oo ap Phe spexswom EA i Visit our website at www dpstelecom com for the latest PDF manual and FAQs August 17 2015 D UM 2160W Firmware Version 2 0A Revision History August 17 2015 Initial Release This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom Allsoftware and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copynght laws 2015 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be hable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Visit our website at www dpstelecom com for the latest PDF manual and FAQs 1 VolP Bridge Server Overview 2 Specifications Shipping List 3 1 Optional Shipping Items 4 Installation 4 1 Tools Needed 4 2 Mounting 5 VolP Bridge Server Back Panel 5 1 Power Connection 12 or 24VDC Build Optio
3. Point Values listed in parentheses are the priority for each 15 class 0 represents the lowest priority 7 is the highest VLAN PCP is placed on 2 by default UIP IP address of the Bridge Server local network or be forwarded somewhere else on a wide area network An important parameter if you are connected to a wide area network It tells the Bridge Gateway Server which machine is the gateway out of your local network Set to 295 259 255 255 if not using Contact your network administrator for this info DNS Server 2 cal IP address of the domain name server Set to 255 255 255 255 is not J 8 3 Reboot Click on the Reboot link from the Edit menu will reboot the Bridge after writing all changes to NVRAM Windows Internet Explorer x e This Achon wil Peboot the Urik Continuer koa The Edit gt Reboot confimation popup 9 Monitoring via the Web Browser Jora DPS Telecom BridgeServer GEM EDIRC MOnNIONAT GOGONE oeeo E E S Home Upload Logout Monitor Welcome Provisioning Product Name GridgeServer v2 0B 0289 Build Date Aug 28 2015 17 43 42 Ethernet Stack Version v5 25 This is the BridgeServer v2 0B 0289 HTTP web server BridgeServer v2 0B 0289 2015 DPS Telecom 16 9 1 Bridge Server Bridge Server Stats Bridge Id 02 Station Number IP Address None Inactive None Inactive None Inactive None Inactive None Inactive None Inactive None Inactive None Inactive No
4. initialize the non volatile RAM NVRAM unless you want to re enter all of your configuration settings again l Clickable link that takes you to the Firmware Load screen where you ll F j Spora ce a inwele browse to the downloaded firmware update saved on your PC 8 2 Edit Ethernet Ethernet Settings MAC Address 00 10 81 00 5F E3 Host Name Enable DHCP Enable VLAN VLAN ID 25 PCP Excellent Effort 2 T Unit IP 10 0 70 200 10 0 70 200 Subnet Mask 255 255 0 0 255 255 0 0 Gateway 10 0 0 254 10 0 0 254 DNS Server 1 255 255 255 255 255 255 255 255 DNS Server 2 255 255 255 255 255 255 255 255 Reset Save Fdit gt Ethernet Settings Ethernet Settings Hardware address of the Bridge Server Not editable For reference only Used only for web browsing Example If you don t want to remember this Bridge Server s IP address you can type in a name is this field such as MyRTU Once you save and reboot the unit you can now browse to it locally by simply typing in MyRTU in the address bar Used to turn on Dynamic Host Connection Protocol NOT recommended because the Enable DHCP unit is assigned an IP address from your DHCP server The IP you ve already assigned to the unit becomes inactive Using DHCP means the unit will NOT operate in a T Mon environment VLAN ID The user defined ID that represents your distinct broadcast domain This number can range from 1 4 094 PCP PCP is the Priority Code
5. the grounding lug to connect the unit to earth ground The grounding lug is next to the symbol D Insert the eyelet of the earth ground cable between the two bolts on the grounding lug Ground cable not included Insert a battery ground into the power connector plug s right terminal and tighten the screw then insert a battery line to the plug s left terminal and tighten its screw Insert a fuse into the fuse distribution panel and measure voltage The voltmeter should read between 40 and 70VDC for 48VDC build option or 18 and 36VDC 24VDC build option The power plug can be inserted into the power connector only one way to ensure the correct polarity Note that the negative voltage terminal is on the left and the GND terminal is on the right Insert fuse into the fuse slot The power LED should be lit green To confirm that power is correctly connected the front panel LEDs will flash RED and GREEN indicating that the firmware is booting up 5 3 LAN Connection To connect the VoIP Bridge Server to the LAN insert a standard RJ45 Ethernet cable into the 10 100BaseT Ethernet port on the back of the unit If the LAN connection is OK the LNK LED will light SOLID GREEN 11 6 VoIP Bridge Server Front Panel b ff f talelel Ws a 4 voir orem pees S PEO G EEE RE a A aM aniis Craft Serial Port Status LEDs VoIP Bridge Server Front panel connections and LEDs 6 1 Craft Port DB9 RS 232 Pin Si
6. 59 259 259 259 259 259 259 Unit MAC 00 10 81 00 45 8F U nit Addr S ubnet G ateway ESC U DPS Telecom Inc Unit IP 126 10 230 121 contia Pria Webig amie ZC Unit IP 126 180 230 121 192 168 1 100 299 299 192 0 255 259 192 0 255 255 255 255 255 255 255 255 00 10 81 00 45 8F E thernet D CP S tats n ram Pr I maryPort re B oot ESC E U nit Addr S ubnet G ateway ESC lt Linked Yes CP Disabled E thernet S tats n ram re B oot ESC B Host Name D h Y N Unit IP 126 180 230 131 126 10 230 131 o you want to save changes y N y Subnet Mask 255 255 192 0 255 255 192 0 a Gateway 955 255 255 255 255 255 255 255 Rebooitee Ue Unit MAC 90 10 81 00 45 F5 Connected 0 02 14 ANSIW 9600 8 N 1 U nit Addr S ubnet G ateway D HCP H ost ESC You have successfully assigned an IP address to the VoIP Bridge Server This is the only configuration step required within the VoIP Bridge Serverself Next you will need to provision your VoIP Order Wire devices with the IP address of this VoIP Bridge Server NOTE If you changed your computer s IP earlier in order to connect to the VoIP Bridge Server be sure to change the IP of your computer back to one that operates on your network 10 2 Add the Bridge Server to your Order Wire Configuration To simplify the process of dialing into a conference call VolP Bridge Servers must be pre databased in the configuration of any VoIP Order Wire stat
7. You must be connected via craft port or Telnet to use the TTY interface Make sure you are using the straight through 1 to 1 Male to Female DB9 DB9 download cable provided with your VoIP Bridge Server to make a craft port connection We ll be using HyperTerminal to connect to the unit in the following example however most terminal emulating programs should work Male to Female DB 9 to DBI oe PC with terminal emulator such as HyperTerminal To access HyperTerminal using Windows 2 Click on the Start menu gt select Programs gt Accessories gt Communications gt HyperTerminal Accessories Accessibility i HyperTerminal a ames ae ae Communications ia m Startup j fin Entertainment H Network Connection E Internet Explorer GJ Address Book Network Setup Wizard we msn Calculator Fal New Connection Wizard e Outlook Express B command Prompt at Wireless Network Setup Wizard 3 At the Connection Description screen entera 4 At the Connect To screen select Com port name for this connection You may also select an you ll be using from the drop down and click OK icon The name and icon do not affect your ability COM1 is the most commonly used to connect to the unit 18 Connection Description 5 Select the following COM port options e Bits per second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control None Once connected you will see a blank white HyperTerminal screen P
8. ast across the network VoIP users simply follow the voice prompt at their station to dial into the VoIP Bridge Server and join any other connected users on a conference call Whenever a user enters or leaves the call all other connected users will hear an automated announcement VoIP Order Wire Station 1 VoIP Bridge Server VoIP Order Wire Station 10 as Up to 10 VoIP Order Wire stations may connect via IP to a single VoIP Bridge Server in order to hold a conference call Note Firmware version 2 0A 0026 or higher could support up to 10 VoIP stations 2 Specifications Protocols Dimensions Weight Mounting Power Input Current Draw Fuse Interfaces Visual Interface Operating Temperature Operating Humidity RoHS Telnet RTP HTTP 1 720 Hx 11 5 W x 4 D 1 5 Ibs 19 rack or wall mount 48VDC 36 to 72 VDC 24 VDC via 110VAC wall transformer 12 V to 30 VDC Optional 24VDC Optional 100 mA 24VDC 50mA 48VDC Resettable Fuse Internal if 24V Power Input 1 2 Amp GMT Fuse if 48V or 24V Power Input 1 RJ45 10 100BaselT Ethernet port 1 DB9 front panel craft port 6 Front Panel LEDs 4 Back Panel LEDs 32 140 F 060 C 0 95 non condensing 5 6 3 Shipping List Please make sure all of the following items are included with your VolP Bridge Server If parts are missing or if you ever need to order new parts please refer to the part numbers listed and call DPS T
9. d Logout Monitor Welcome Provisioning Product Name BGridgeServer v2 0B 0289 Build Date Aug 28 2015 17 43 42 Stack Version v5 25 This is the BridgeServer v2 0B 0289 HTTP web server BridgeServer v2 0B 0289 2015 DPS Telecom 8 1 Edit System System Settings Global System Settings Name B ndgeServer Location Fresno CA 0 O O Contact 559 454 1600 ssid User admin o Password eette Admin Station Number afl Calling Admin Station Number D 02 Station to call automatically when the bridge is active System Controls Initialize Configuration Initialize Backup Configuration k onfig bin save Restore Configuration Upload Reset Save Edit gt System Settings Global System Settings A name for this Bridge Server Optional field Location The location of this Bridge Server Optional field Contact telephone number for the person responsible for this Bridge Server Optional field Used to change the username for logging into the unit Password Used to change the password for logging into the unit case sensitive Contact 13 14 Bridge Server Settings Admin Station Number Check to enable automatic calling to admin station Callino Admin Station Number The station number called when a non admin station calls into the BridgeServer Admin Station Calling must be checked System Controls Used to restore all factory default settings Do not Initialized Configuration
10. d on the right side of the back panel DPS Telecom Support 1 559 454 1600 www dpstele com Close up view of VoIP Bridge Server s screw on power connector Before you connect a power supply to the VoIP Bridge Server 1 Always use safe power practices when making power connections Be sure to remove fuses from the back of the VoIP Bridge Server before making your power connections 2 Use the grounding lug to connect the unit to earth ground The grounding lug is next to the symbol D Insert the eyelet of the earth ground cable between the two bolts on the grounding lug Ground cable not included 3 Plug in the power connector to the rear panel of the VoIP Bridge Server Twist the collar of the plug to lock in place 4 Plug in the wall transformer to a power outlet The power LED should be lit green To confirm that power is correctly connected the front panel LEDs will flash RED and GREEN indicating that the firmware is booting up 10 5 2 Power Connection 48 or 24VDC Build Option The VoIP Bridge Server can also be built with a single screw terminal barrier plug or WAGO power connector Back panel power options To connect the VolP Bridge Server to a power supply follow these steps h Always use safe power practices when making power connections Be sure to remove fuses from the fuse distribution panel as well as the back of the VoIP Bridge Server before making your power connections Use
11. e Server using the standard Windows Telnet client click Start click Run and type telnet lt VoIP Bridge Server IP address gt 2002 How do I connect my VoIP Bridge Server to the LAN Remember that the only purpose of the VoIP Bridge Server s web interface is to update firmware To connect your VoIP Bridge Server to your LAN you need to configure the unit IP address the subnet mask and the default gateway via the TTY interface using Telnet ASample configuration could look like this Unit Address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Save your changes by writing to NVRAM and reboot Any change to the unit s IP configuration requires a reboot Q When I connect to the VoIP Bridge Server through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on Make sure your using the right COM port settings Your COM port settings should read Bits per second 9600 9600 baud Data bits 8 Parity None Stop bits 1 Flow control None Important Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the VoIP Bridge Server Q I m unsure if the voltage of my power supply is within the specified range How to test the voltage Connect the black common lead of a voltmeter to the ground terminal of the battery Connect the red lead of the voltmeter to the batter
12. e of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the Suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and t
13. elecom at 1 800 622 3314 LILL VoIP Bridge Server D PK NG216 2 Y2o Amp GMT Fuses For 48V units only 2 741 00500 00 6 ft DB9M DB9F Download Cable D PR 045 10A 04 19 Rack Ear D CS 325 10A 00 Th Four 3 8 Ear Screws 1 000 60375 05 if x 2 Two Standard Rack Screws a VoIP Bridge Server User Manual D UM 216OW Lg Power Connector Main Pwr For 48V units only 2 820 00862 02 14 ft Ethernet Cable D PR 923 10A 14 Wall Mount Bracket D CS 532 10A 05 X 2 Two Metric Rack Screws 2 0008075 03 1 100 12500 06 3 1 Optional Shipping Items Small WAGO connector 2 802 01020 00 4 Installation 4 1 Tools Needed 2 015 00030 00 Long 19 Rack Ear D CS 325 10A 10 To install the VoIP Bridge Server you ll need the following tools Phillips No 2 Screwdriver Small Standard No 2 Screwdriver PC with terminal emulator such as HyperTerminal 4 2 Mounting Ey The dimensions in inches of the supplied 19 rack ears The VoIP Bridge Server can be flush or rear mounted Rack Mounting Instructions The compact VoIP Bridge Server occupies only half the width of a standard rack unit Unless you ordered a second long ear not shown only one rack ear is supplied with the VoIP Bridge Server The Single rack ear can be mounted on the left or right side of the unit The VoIP Bridge Server mounts in a 19 rack and can be mounted on the right or le
14. f the Bridge Server that you defined earlier e A Description that will serve asa helpful reminder for you In the example below the Description field has been used to store the purpose and location of the Bridge Server e Login Credentials Default username is admin and default password is dostelecom 20 Orderwire Config v2 0 1 Fie Settings Connect Debug Help 2 la w Directory Call Groups H amp H Teams Bridge Servers ds Bridge Id IF Description Login Password FR 1s2168 0 140 Field Tech Bridge Main Server Closet admin dpstelecom 02 192168 0 141 MOC Bridge Main Server Closet admin dpstelecom 03 192168 1 200 Station Server admin dpstelecom D4 192168 1 200 Station Server admin dpstelecom 05 192168 1 200 Station Server admin dpstelecom 06 192 168 1 200 Station Server admin dpstelecom 07 192 168 1 200 Station Server admin dpstelecom ns 192168 1 200 Station Server admin dpstelecom If you have additional Bridge Servers you may use the other rows to configure them as well Up to 8 Bridge Servers may be defined in a single Order Wire configuration 3 Once you are satisfied with your configuration update you must write the configuration to your VolP Order Wire stations for it to take effect The simplest method is to click Connect gt gt Write to all devices This will write the configuration to all devices defined in the Directory tab of Orde
15. ft in the flush mount or rear mount locations as shown in the above image As shown below the VoIP Bridge Server mounts onto one side of a 19 rack using the provided rack ear for either size The ear can be rotated 180 degrees during installation to adjust the position of the unit relative to the rack Attach the appropriate ear to the rack in the desired location The VoIP Bridge Server also mounts on your 19 equipment racks Wall Mounting Instructions The rack ears can be rotated 90 for wall mounting shown below or 180 for other mounting options not shown 1 Depending on your order options you will attach wall mount flanges to both sides of the unit a Fasten the flange to the VoIP Bridge Server with two of the 6 32 screws provided NOTE Screws longer than those provided may contact the internal components of the unit adversely affecting its normal operation 2 After flanges have been attached to the VoIP Bridge Server mount the unit in the desired location with two screws through each flange Jl fll Use the included wall mount bracket to mount the VoIP Bridge Server vertically on the wall o VoIP Bridge Server Back Panel Power Connector 48v shown 1 2 Amp GMT Fuse 10 100BaseT LAN Jo DPS Telecom Support 1 559 454 1600 wew dpstele com VoIP Bridge Server back panel connections 5 1 Power Connection 12 or 24VDC Build Option The VoIP Bridge Server is powered by a screw on plug locate
16. gnal Description RX 1 Not connected A us 2 TX Transmit data 94321 3 RX Recieve Data 4 Not connected 5 GND Ground 9876 6 Not connected E 7 CTS Clear to send RTS CTS 8 RTS Request to send 9 Not connected VoIP Bridge Server Front panel connections and LEDs Use the front panel craft port to connect the VolP Bridge Server to a PC for onsite unit configuration To use the craft port connect the included DB9 download cable from your PC s COM port to the craft port This is a standard DB9 to DB9 A pinout is shown above for reference 12 Front and Back Panel LEDs 4 Bridge Server voir i aul YE a isaf lt y DPS Telecom A ar 1 880 454 1600 pstele com zE POWER 36 to 72 Vdc 0 5A max GND 1 2 AMP GMT Ee _ eee VoIP Bridge Server LEDs Front Panel LED Descriptions C LED Status Description Flashing Green Application is running Status Flashing Red Boot Loader is running Power Back Panel LED Descriptions LED Status Description PWR Solid Green Power supply OK No voltage leads reversed Solid Red__ Fuse failure FA Fuse Alarm Solid Green 100 Mb s 100BT Fuse functioning normally Solid Green Ethernet link detected Flashing Green Traffic activity over LAN Back Panel LED Descriptions 8 Edit Menu Field Descriptions DPS Telecom BridgeServer SEU EDIRC PRATT SINY GOGONE oop co coronene ean ca cna incon econ ain in cn coop conc giencconpionpoantns Home Uploa
17. ion that will connect to that VoIP Bridge Server in most cases all stations will be updated This process allows fast 2 digit dialing to reach a Bridge Server rather than the cumbersome process of dialing a full IP address with a phone keypad NOTE These instructions describe only the configuration of the Bridge Servers tab The other tabs especially Directory must also be configured as part of a new VoIP deployment If no Order Wire stations have been listed in the Directory tab the Write to all devices step at the end of this section will have no effect Refer to the Help file contained within Orderwire Config for information about configuring the other software tabs 1 To add Bridge Servers into your Order Wire station configuration launch the Orderwire Config application that was packaged with your VoIP Order Wire stations If you do not have this software it is available as a free download at http www dpstele com mydps 2 Next you must add a new entry in the Bridge Servers tab for your new VoIP Bridge Server If your version of the Orderwire Config software does not have this tab you should download the latest version at http www dpstele com mydps As shown in the example below enter the following information for your VoIP Bridge Server e A two digit Conf Id number 01 08 This number will be dialed from a VoIP Order Wire station to reach the Bridge Server This column is not editable e The IP address o
18. losing time money or functionality i ma SNMP ia White Pa aper Net Guardian 832A os a Turbocharge Your NetGuardian With SNMP v2c The new NetGuardian 4 0 bese ds MP v _ i otc sabes verythi fg naie ppa robust mes sage delivery via SNMP fev ell and alarm poi apak uping plus a whole lot nd how you c r ty Reais ardia S Creative Solution Convert Your LEDs to Contact Closures Ted Van Tuyl of Click Network create mos nique nitoring application that converts LEDs to contact closures ing DPS e equ ea ent fe Read Full Story Jor DPS Telecom Call 1 800 693 0351 u s i tions Product Network Alarm Monitoring Fundamentals Alarm Monitoring Where Do You Start a st been put in charge of fare fad wa selecting or recommendin ng a new network alarm s va stem r you compa ae genie e do you a alarm og ipmen nE do ath monitor aS atur sh pins iit ve witho ut How can mao etwork is fully pro aa cted witho iEn spen pe ng too much E equipment you Haera a se or que paper p Wil NOT tel you Ju SE uy an ae ine ryn edi ffer afa all w Pr vide ie spe pine ee a ah an ae ay cost more eally need to spend Ax Remember that we ll NEVER sell your email address to anybody and that s a promise We will also send you our informative eMagazine DOD DPS Telecom Your Partners In Network Alarm Monitoring 800 622 3314 www DpsTele com 4955 E
19. n 5 2 Power Connection 48 or 24VDC Build Option 5 3 LAN Connection 6 VolP Bridge Server Front Panel 6 1 Craft Port Front and Back Panel LEDs Edit Menu Field Descriptions 8 1 Edit System 8 2 Edit Ethernet 8 3 Reboot 9 Monitoring via the Web Browser 9 1 Bridge Server 10 How to Set Up the VoIP Bridge Server 10 1 Set Bridge Server IP via Craft Port using TTY Interface 10 2 Add the Bridge Server to your Order Wire Configuration 10 3 Dial into the Bridge Server from Order Wire stations 11 How to Upgrade Firmware Via LAN 12 Frequently Asked Questions 12 1 General FAQs 13 Technical Support 14 End User License Agreement oO 0o aoao A Q 10 11 11 12 13 13 14 15 15 16 16 17 19 21 22 23 23 24 25 1 VolP Bridge Server Overview a gt Bridge Server voir gt ors M 2 s O EON AL 4 oe a D PK 2160W Your VoIP Conference Bridging Solution The VoIP Order Wire system from DPS Telecom is an effective way for technicians to communicate between sites Sometimes however you need to host a conference call across multiple VoIP stations You need a simple device that will support this conference call functionality without needing to broadcast packets across your network Meet the VoIP Bridge Server This small device will bridge up to 10 VolP Order Wire stations into a single conference call Voice data from individual stations is sent only to other stations connected to the bridge rather than being broadc
20. ne Inactive None Inactive selected OrderWire stations Move selected OrderWire stations to Bridge 01 T Monitor gt Bridge Server Bridge Server Bridge ID The ID of this Bridge Server Station Number Station ID s currently active in the bridge IP Address IP address of the stations currently active in the bridge Check the box next to a station and select Drop to remove the station from the Check the box next to a station and input a destination Bridge ID Select Move to move the station to that bridge 10 How to Set Up the VoIP Bridge Server The following steps are required in order to setup the VoIP Bridge Server and make your first conference call 1 Set the VoIP Bridge Server s IP Address using the TTY interface 2 Add the VoIP Bridge Server to your VoIP Order Wire configuration using the Orderwire Config software 3 Follow the voice menu prompts on 1 or more VoIP Order Wire stations to connect to the VoIP Bridge Server and begin a conference call 17 10 1 Set Bridge Server IP via Craft Port using TTY Interface Before you may use the VoIP Bridge Server to make conference calls with other VolP Order Wire stations you must first assign it an IP address a subnet mask and a default gateway This provisioning step is performed within the TTY interface 1 To connect to the VoIP Bridge Server for IP address provisioning use a physical cable connection between your PC s COM port and the unit s craft port Note
21. nference call The joining user will also hear the verbal announcement of his her own entry into the room NOTE A single VoIP Bridge Server will support up to 10 simultaneous users Any user who attempts to join a conference call that is already full will hear an error prompt 22 11 How to Upgrade Firmware Via LAN Type the VoIP Bridge Server s assigned IP address into the address bar of your web browser followed by multiload http yourlPaddress multiload and press Enter At the login prompt use the following username and password NOTE The username and password cannot be modified Username admin Password dpstelecom Once logged in you have the option to browse for a firmware file bnd and write it to the VoIP Bridge Server 23 12 Frequently Asked Questions Here are answers to Some common questions from VoIP Bridge Server users The latest FAQs can be found on the DPS Telecom support web page http www dpstele com support If you have a question about the VoIP Bridge Server please call DPS Telecom at 559 454 1600 or e mail us at support dpstele com 12 1 General FAQs Q A PO How do telnet to the VoIP Bridge Server You must use Port 2002 to connect to the VoIP Bridge Server Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the VoIP Bridge Server and Port 2002 For example to connect to the VoIP Bridg
22. o the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS This card provides information that helos DPS make product improvements and develop new products For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Free Tech Support is Only a Click Away Need help with your alarm monitoring DPS Information Services are
23. ready to serve you in your email or over the Web www DpsTele com g WS Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away e Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work e Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies e New product and upgrade announcements keep you up to date with the latest technology e Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to e Firmware and software downloads and upgrades e Product manuals e Product datasheets e Exclusive user forms Register for MyDPS online at www DpsTele com register The Protocol Alarm Monitoring Ezine J DPS Telecom May 10 2005 Call 1 888 393 1060 E White Paper 5 Steps to Intelligent SNMP Master Legacy Integration a n how t me you nitoring equ a nt c a atible d ith a any haat manager wi itho ut
24. ress Enter to activate the configuration menu COM1 Properties x Port Settings Bits per second 115200 Data bits 8 Parity None Stop bits Flow control Mone Restore Defaults J Cre tee 7 The VolP Bridge Server s main main menu will appear Type C for C onfig then E for E thernet Connect To Enter details for the phone number that you want to dial Country region Area code 55 Phone number Connect using co HiT stench tent 6 When prompted enter the default user name admin and password dpstelecom NOTE If you don t receive a prompt for your user name and password check the Com port you are using on your PC and make sure you are using the cable provided Additional cables can be ordered from DPS Telecom Part number D PR 045 10A 04 HyperTerminal File Edt wiew Call Transfer Help ie iz a s0 A Login admin 8 ESC to the main menu When asked if you d like to Save your changes type Y for Y es Configure the unit s IP address subnet mask and Reboot the VoIP Bridge Server to save its new default gateway configuration 19 NG 16 HyperTerminal 9600 baud HyperTerminal D amp 5 DB D 3 28 E thernet S tats n V ram re B oot ESC E Login admin Unit IP 192 168 1 100 192 168 1 100 Password JE 2E E E HE HE 3 HEHE HE Subnet Mask 255 255 192 0 255 255 192 Logged in successfully ateway 259 2
25. rwire Config Orderwire Config v2 0 1 7 File Settings eee Debug Help my Directory Calha CES Servers Bridge Id Your Bridge Server configuration has now been saved to your Order Wire stations as listed in the Directory tab You are now ready to make your first conference call as described in the next section 21 10 3 Dial into the Bridge Server from Order Wire stations After giving your Bridge Server an IP address and adding it to the configuration of your Order Wire stations you re now ready to make your first conference call using the Bridge Server 1 Pick up the handset of a VoIP Order Wire station 2 Dial 3 to join a conference Pressing instead will list the various menu options including To join a conference press 3 Experienced conference users however will simply press 3 directly after picking up the handset After dialing 3 you will be prompted to Enter 2 digit conference ID 3 Dial the 2 digit Bridge Id 01 08 of your desired Bridge Server You defined this in the Order Wire configuration during the previous setup section You will now be connected to the conference but you will be the only person on the call If you wish you may dial into the call from another Order Wire station use the same 3 steps above to test the conference call functionality Users on a conference call will hear an automatic verbal announcement when a user enters or leaves the co
26. upport phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered wth a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 25 14 End User License Agreement All Software and firmware used in for or in connection with the Product parts subsystems or derivatives thereof in whatever form including without limitation source code object code and microcode including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non exclusive perpetual license solely for End User s use with the Product The Software may not be copied or modified in whole or in part for any purpose whatsoever The Software may not be reverse engineered compiled or disassembled No title to or ownership of the Software or any of its parts is transferred to the End User Title to all patents copyrights trade secrets and any other applicable rights shall remain with the DPS Telecom DPS Telecom s warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs e
27. xpenses obligations liabilities fees and costs and all amounts paid in settlement of any claim action or suit which may be asserted against DPS Telecom which arise out of or are related to the non fulfillment of any covenant or obligation of End User in connection with this Agreement This Agreement shall be construed and enforced in accordance with the laws of the State of California without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods Any dispute arising out of the Agreement shall be commenced and maintained only in Fresno County California In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement to enforce the terms of this Agreement to collect any money due or to obtain any money damages or equitable relief for breach the prevailing party shall be entitled to recover in addition to any other available remedy reimbursement for reasonable attorneys fees court costs costs of investigation and other related expenses Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the dat
28. y s VDC terminal The voltmeter should read a value that is within the range listed in the Specifications section of this manual The acceptable voltage range is also commonly listed on the back panel of the unit near the power connector 24 13 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http Wwww dpstele com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical S
Download Pdf Manuals
Related Search