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Using the LAN

1. Expanding Your Computer 4 11 Using ExpressCards Optional Depending on the model your computer has an ExpressCard slot ExpressCard supports the PCI Express and USB 2 0 serial data interfaces supporting speeds of up to 2 5 Gbps and 480 Mbps respectively improving speed in data transfer while conserving power usage The ExpressCard slot can accommodate a 54 mm ExpressCard 54 or 34 mm ExpressCard 34 wide ExpressCard Typical ExpressCards support a very extensive range of applications including memory wired and wireless communication cards and security devices Shown next are the appearances of ExpressCards for your reference ExpressCard 54 ExpressCard 34 i To insert an ExpressCard 1 Locate the ExpressCard slot on the right side of the computer and open the cover 2 Slide the ExpressCard with its label facing up all the way into the slot until the rear connectors click into place 4 12 Expanding Your Computer 3 When a new card is seated the computer will detect it and try to install the appropriate driver Follow the on screen instructions to complete the process To remove an ExpressCard 1 Double click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the ExpressCard from the list to disable the card 3 Push the eject button and the card will slide out slightly 4 Pull the card ou
2. Turn off power management Other Problems The date time is incorrect Correct the date and time via the operating system or BIOS Setup program After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer the RTC Real Time Clock battery is at the end of its life Call an authorized dealer to replace the RTC battery 8 12 Troubleshooting Resetting the Computer You may have to reset reboot your computer on some occasions when an error occurs and the program you are using hangs up If the computer operation seems to hang up first wait It is possible that the computer is processing data Periodically check the hard disk drive in use indicator if it flashes irregularly the program may be accessing data and preventing you from using the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the computer Reset the computer by any one of these methods e Press Ctrl Alt Del on your built in keyboard e Ifthe above action does not work turn off the computer with the power button Wait for at least five seconds and turn it on again CAUTION Resetting will cause any unsaved data to be lost Troubleshooting 8 13 Appendix A Specifications NOTE Specifications are subject to change without any prior notice Parts CPU Chipset BIOS RAM system Display Panel
3. 802 11b 802 11g Spatial multiplexing uses MIMO multiple input multiple output If your WLAN card was provided by your dealer instead of the computer manufacturer contact your dealer for the correct driver to use Operating Your Computer 2 23 Turning On Off the WLAN Radio NOTE The FAA Federal Aviation Agency has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety Remember to turn off wireless LAN when using your computer in the airplane To turn on the WLAN radio 1 Make sure that the RF switch is at the ON position 2 Press Fn F1 to turn on the WLAN radio indicated by the WLAN indicator f P glowing in green when on 3 Windows Mobility Center has wireless network turned on by default The Wireless Network icon mi on the taskbar should appear without a red X In case you have previously turned it off in Windows Mobility Center be sure to turn it on when using the function the next time To turn off the WLAN radio press Fn F1 To quickly turn off all radio slide the RF switch to the OFF position Connecting to a Wireless Network 1 Make sure that the WLAN function is enabled as described above 2 Tap the Wireless Network icon mi on the taskbar An orange light in the icon M indicates connections are available 3 Inthe list of available wireless networks tap a network and then tap Connect 2 24 Operating Your Computer
4. Getac June 2011 TRADEMARKS The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc All other brand and product names are trademarks or registered trademarks of their respective owners NOTE The information in this manual is subject to change without notice For the latest version of the manual please visit the Getac website at www getac com LEARN MORE AT energystar gov ENERGY STAR is a government program that offers businesses and consumers energy efficient solutions making it easy to save money while protecting the environment for future generations Please reference ENERGY STAR related information from www energystar gov As an ENERGY STAR Partner Getac Technology Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency An ENERGY STAR qualified computer uses 70 less electricity than computers without enabled power management features Earning the ENERGY STAR e When every home office is powered by equipment that has earned the ENERGY STAR the change will keep over 289 billion pounds of greenhouse gases out of the air e If left inactive ENERGY STAR qualified computers enter a low power mode and may use 15 watts or less New chip technologies make power management features more reliable dependable and user friendly than even just a few years ago e Spending a large portion of time in low power mode not onl
5. Not connected 4 ill Connections are available Wireless Network Connection a DD 108G ail V Connect automatically 10996 sl Alan s Home A Open Network and Sharing Center 4 Some networks require a network security key or passphrase To connect to one of those networks ask your network administrator or Internet service provider ISP for the security key or passphrase NOTE e Once you have connected to a wireless network a profile is added in Windows By default Windows will automatically connect to the wireless network when it is in range e For more information on connecting to a wireless network see Windows online help Operating Your Computer 2 25 Using the Bluetooth Feature Optional The Bluetooth technology allows short range about 10 meters wireless communications between devices without requiring a cable connection Data can be transmitted through walls pockets and briefcases as long as two devices are within range Turning On Off the Bluetooth Radio 1 Make sure that the RF switch is at the ON position 2 Right click the Getac Utility icon ES located on Windows taskbar and select Quick Bar You need to tap ja on the taskbar to show the hidden icons Switch to high brightness G Manager Quick Bar Quick Button Definition 2 26 Operating Your Computer 3 The Quick Bar appears To turn on the Bluetooth feature click the Bluetooth quick button The Bluetooth in
6. start enrollment or delete an exist ing fingerprint Operating Your Computer 2 35 5 Follow the onscreen instructions to complete enrolling your fingerprint s NOTE For detailed information access the program s online Help or Tutorial 2 36 Operating Your Computer Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power This chapter tells you how you can effectively manage power To maintain optimal battery performance it is important that you use the battery in the proper way Managing Power 3 1 AC Adapter CAUTION e The AC adapter is designed for use with your computer only Connecting the AC adapter to another device can damage the adapter e The AC power cord supplied with your computer is for use in the country where you purchased your computer If you plan to go overseas with the computer consult your dealer for the appropriate power cord e When you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or computer e When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer runs on DC power but an electrical outlet usually provides AC power It also charges the battery pack when connected to AC pow
7. 55 C option DVD drive SATA interface Super Multi DVD drive 12 7mm height Card slots Card Reader 2 in 1 MMC SD module PCMCIA CardBus Type II x 2 or 1 with any of the following ExpressCard 34 ExpressCard 54 support or Smart Card I O ports USB port x 2 USB 2 0 support serial port x 2 RS 232 eSATA USB port HDMI port RJ 45 port RJ 11 port mini IEEE 1394a port expansion bus connector Modem Azalia interface 56 Kbps V 90 MDC 1 5 internal fax modem LAN 10 100 1000 Mbps Wireless LAN One mini PCI E slot for wireless LAN card compliant with IEEE 802 11a b g n on off slide switch Bluetooth wireless Specification 2 0 module 2 1 class 2 EDR on off slide switch technology GPS option GPS module 3G option CDMA EVDO external accessible SIM card slot Security Kensington lock TPM 1 2 Fingerprint sensor Smart Card Reader integrated will occupy Type II PCMCIA slot option Power AC adapter Universal AC adapter 90 W input 100 240 V output 19 V Primary battery Li ion smart battery 9 cell 7650 7800 mAH 11 1 V or above Li ion smart battery 9 cell 7650 7800 mAH 11 1 V or above battery Dimension WxD 303 5x298x60 mm 11 9x11 7x2 36 inch with handle Weight 3 8 kg 8 15 lb A 2 Specifications Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations
8. Do not use excessive force The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons The touchpad consists of a rectangular pad work surface and a left and right buttons To use the touchpad place your forefinger or thumb on the pad The rectangular pad acts like a miniature duplicate of your display As you slide your fingertip across the pad the pointer also called cursor on the screen moves accordingly When your finger reaches the edge of the pad Operating Your Computer 2 9 simply relocate yourself by lifting the finger and placing it on the other side of the pad Here are some common terms that you should know when using the touchpad Point Move your finger on the pad until the cursor points to the selection on the screen Click Press and release the left button Tap gently anywhere on the pad Double click Press and release the left button twice in quick succession Tap twice on the pad rapidly Drag and Press and hold the left button then move your finger drop until you reach your destination drag Finally release the button drop when you finish dragging your selection to the destination The object will drop into the new location Gently tap twice on the pad and on the second tap keep your finger in contact with the pad Then move your finger across the pad to drag the
9. Ifthe computer is performing an operation it normally waits for the operation to finish 8 8 Troubleshooting The computer does not resume from Sleep or Hibernation mode e The computer automatically enters Sleep or Hibernation mode when the battery pack is empty Do any one of the following Connect the AC adapter to the computer Replace the empty battery pack with a fully charged one The computer does not enter Hibernation mode with the Fn F12 hot keys e Make sure that the Hibernation function is specified for the sleep button e You might be using a PC card that prevents the computer from entering Hibernation mode To enter the mode stop the communication program and then remove the card or stop the card Software Problems An application program does not work correctly e Make sure that the software is correctly installed e If an error message appears on the screen consult the software program s documentation for further information e lf you are sure the operation has stop reset the computer See Resetting the Computer later in this chapter Sound Problems No sound is produced e Make sure that the volume control is not set too low e Make sure that the computer is not in Sleep mode e If using an external speaker make sure that the speaker is properly connected Troubleshooting 8 9 Distorted sound is produced e Make sure that the volume control is not set too high or too low In
10. Open the media bay cover by sliding the release latch towards the left 3 Press upward the release latch and pull the ribbon strip to slide the existing device out of the media bay 4 Carefully place your computer upside down Operating Your Computer 2 31 5 Locate the SIM card slot Insert the SIM card into the slot Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards 6 Replace the media bay device 7 Close the media bay cover NOTE To remove the SIM card push inward to release and slide the SIM card out of the slot 2 32 Operating Your Computer Turning On Off the 3G Radio 1 Make sure that the RF switch is at the ON position 2 Right click the Getac Utility icon J located on Windows taskbar and select Quick Bar You need to tap on the taskbar to show the hidden icons Switch to high brightness G Manager Quick Bar Quick Button Definition 3 The Quick Bar appears To turn on the 3G feature click the 3G quick button The 3G indicator will glow in green To turn off the 3G radio use the Quick Bar To quickly turn off all radio slide the RF switch to the OFF position You can use the 3G software application to configure and use 3G connections See the online help for information Operating Your Computer 2 33 Using the Fingerprint Sensor The fingerprint sensor pro
11. Video controller VRAM Video port Audio Features Speaker Specifications Intel Arrandale Low Voltage Intel Core i7 640LM or i7 620LM Processor 25W 1066 MHz FSB Front Side Bus 2 13 GHz Turbo up to 2 93GHz 4M L3 Cache Intel QM57 8 MB EEPROM ACPI Fingerprint security SmartCard security TPM computrace Vpro Up to 8GB 2 x 204 pin SO DIMM sockets for 1GB 2GB 4GB DDRII 1066 1333 MHz 1 25 inch height 13 3 inch 4 3 wide TFT LCD resolution up to 1024x768 XGA with light sensor as default feature Can come with one of the below options Sunlight readable 1400 nits touchscreen Sunlight readable screen with protection glass Protection glass UMA Up to 1024MB Analog VGA Azalia interface 2 channel analog output internal microphone 1 5 watt 8 ohm stereo x 2 Microphone Ports Keyboard Pointing device Integrated microphone Two audio ports for Line out green color Mic in pink color Standard keys with numeric pad keys 12 function keys special Fn Function key and Windows keys with water proof membrane or backlight option Glide touchpad with 2 buttons scroll bar Specifications A 1 Parts Specifications Storage Hard disk drive SATA interface 2 5 inch diameter 9 5 mm height 5400 rpm device support G sensor shock mounted user removable solid state disk option automotive hard disk drive option low temperature 4 F 20 C up to 131 F
12. When the hard disk has been idle for a off set period Power to the display is turned off When the display has been idle for a set period The computer enters the Sleep When the entire system has been idle mode The hard disk and display for a set period are turned off and the entire Il iv he m system consumes less power When you manually activate the mode The computer enters the When the entire system has been idle Hibernation mode See the next for a set period subsection for more information When you manually activate the mode For detailed information on power management see Windows Help 3 10 Managing Power Hibernation Hibernation is a very useful feature People frequently open many applications when they use computers It takes some time to get all these applications open and running and normally they all have to be closed before the computer can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer to a file on the hard disk and then shuts down The next time you turn on your computer you return to exactly where you left off Managing Power 3 11 Power Saving Tips Aside from enabling your computer s power saving mode see previous section you can do your part to maximize the battery s operating time by following these suggestions Press the power saving quick button ECO to enter into power sav
13. are as follows Charging Time Battery Type Computer is Off Computer is On and in Idle State 2 5 3 5 hours 3 0 4 3 hours 3 5 4 5 hours 4 0 6 0 hours CAUTION After the computer has been fully recharged do not immediately disconnect and reconnect the AC adapter to charge it again Doing so may damage the battery 6 cell 4 A 9 cell 4 A NOTE The battery level may automatically lessen due to the self discharge process 0 21 per day even when the battery pack is fully charged 100 This happens no matter if the battery pack is installed in the computer Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected Initializing is the process of fully charging discharging and then charging It can take several hours 1 Make sure that the computer power is turned off Connect the AC adapter to fully charge the battery pack 2 After the battery pack is fully charged turn on the computer When the message Press F2 to Enter BIOS Setup appears press F2 to enter the program 3 Disconnect the AC adapter and leave the computer on until the battery is fully discharged The computer will shut down automatically 4 Connect the AC adapter to fully charge the battery pack 3 4 Managing Power Checking the Battery Level NOTE Any battery level indication is an estimate
14. as an option This device eliminates the hassles of having you connect and disconnect the various cables when carrying your computer around and allows a variety of peripherals to be connected including a headphone or microphone etc The port replicator connects to the expansion bus connector at the rear of your computer 1 Slide open the expansion bus connector cover For more detailed information refer to the Operating Instructions of the port replicator 4 16 Expanding Your Computer System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 4 GB on the two 533 667 MHz DDRII SO DIMM slots CAUTION RAM modules are extremely sensitive to static electricity There are cases where static electricity generated by the human body has adversely affected such modules When inserting or removing a RAM module do not touch the terminals or internal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electrical shock To install the RAM module 1 Remove the battery pack see chapter 3 and make sure that the computer is not connected to AC power 2 Carefully place the computer upside down 3 Remove the six screws to open the compartment cover Expanding Your Computer 4 17 4 To install the RAM module match the module s notched part with the socket s projected part and firmly insert the mo
15. licence il doit tre utilis l int rieur et devrait tre plac loin des fen tres afin de fournir un cran de blindage maximal Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europ iske direktiv 1999 5 EC Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999 5 EC Finnish Tama tuote noudattaa EU direktiivin 1999 5 EC m r yksi French Ce produit est conforme aux exigences de la Directive Europ enne 1999 5 EC German Dieses Produkt entspricht den Bestimmungen der Europ ischen Richtlinie 1999 5 EC Regulatory Information B 9 Greek To npo v aut nAnpoi Tic npoBAEWEIC Tns EupwnaiKkns O nyias 1999 5 EC Icelandic essi vara stenst regluger Evr pska Efnahags Bandalagsins numer 1999 5 EC Italian Questo prodotto conforme alla Direttiva Europea 1999 5 EC Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999 5 EC Portuguese Este produto cumpre com as normas da Diretiva Europ ia 1999 5 EC Spanish Este producto cumple con las normas del Directivo Europeo 1999 5 EC Swedish Denna produkt har tillverkats i enlighet med EG direktiv 1999 5 EC Local Re
16. mode To stopin Do this To start up or this mode resume again Follow the shutdown procedure of your Press the power operating system This can prevent loss button of unsaved data or damage to your software programs If the system is locked up because of hardware or software problems press the power button to turn off the computer 2 2 Operating Your Computer To stopin To start up or this mode resume again Depending on your settings in Windows you can place the computer in Sleep mode by Press any key e Closing the display cover e Pressing the Fn F12 hot key e Pressing the power button Hibernation Depending on your settings in Press the power Windows you can place the computer button in Hibernation mode by e Closing the display cover e Pressing the Fn F12 hot key e Pressing the power button If you choose to stop in Sleep or Hibernation mode you can return to where you left off the next time you start up the computer See Power Management in Chapter 3 for more information Operating Your Computer 2 3 Using the Keyboard Your keyboard has all the standard functions of a full sized computer keyboard plus an Fn key added for specific functions The standard functions of the keyboard can be further divided into four major categories e Typewriter keys e Cursor control keys e Numeric keys e Function keys Typewriter Keys Typew
17. new card is seated use the third party smart card software to allow your computer to read it To remove a smart card 1 Make sure that the third party smart card software is not accessing the smart card 2 Pull the card out of the slot Expanding Your Computer 4 9 Using PC Cards Depending on your model your computer has one or two PC card slots which supports type Il card and CardBus specifications NOTE e Some PC cards require additional system resources Before using such PC card you may have to free other system resources for the PC card e Although some PC cards can be inserted and removed without turning off the computer you cannot remove or install PC cards during Sleep mode To insert a PC card 1 Locate the PC card slot s on the right side of the computer and open the cover 2 Slide the PC card with its label facing up into the slot until the eject button pops out Eject button 3 When a new card is seated the computer will detect it and try to install the appropriate driver Follow the on screen instructions to complete the process To remove a PC card 4 10 Expanding Your Computer 1 Double click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the PC card from the list to disable the card 3 Push the eject button and the card will slide out slightly 4 Pull the card out of the slot
18. that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only Regulatory Information B 1 On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by t
19. 3G Radio 2 33 Using the Fingerprint Sensor ceseeeeeeeeeeeeeeeeeeteeeeeeeeees 2 34 Chapter 3 Managing Power sine 3 1 ACAdapter eirian a tina detinesieetecee 3 2 Battery PACRsssisccssssnsscssrnssssssininson nsssssnessicemnincen assssstsiases 3 3 Charging the Battery Pack 3 3 Initializing the Battery Pack 3 4 Checking the Battery Level 3 5 Replacing the Battery Pack 3 6 Installing a Second Battery Pack Optional 00 3 7 Battery Low Signals and Actions 3 9 Power Management 3 10 Hibernation vst issue nitrate 3 11 Power Saving Tips 3 12 Chapter 4 Expanding Your Computer 4 1 Connecting a VGA or HDMI Display Monitor sses 4 2 Connecting a Serial Device 4 4 Connecting a USB Device eeeeceeteeeeeeeeeeeeeteeeeeteaeeeeaaeeneeeeees 4 5 Connecting an eSATA Device 4 6 Connecting an IEEE 1394 Device 4 7 Chapter 5 Chapter 6 Chapter 7 Connecting Audio Devices Us 4 8 Using Smart Cards Optional 4 9 Using PC Cards is ssssssanerst Mers ennnen neina iare aa rrei tint 4 10 Using ExpressCards Optional 2 ccccceseeeseeeeeeeteeeeeees 4 12 Using the MMC SD Card Reader 4 14 Using the Port Replicator Optional 4 16 System Memory Upgrade 4 17 Using BIOS Setup and System Recovery 5 1 B
20. B port GPS Antenna Connects to the optional antenna for pass through GPS receiver Connector option B Audio Output Connects a set of headphones or P 4 8 Connector external speakers with amplifier Microphone Connects an external microphone P 4 8 Connector RJ 45 Connector Connects the LAN cable P 2 22 1 10 1BGetting Started Left Side Components Ref Component Description See Also Battery Pack Supplies power to your computer when external power is not connected Media Bay Depending on your model the media bay may contain any of the following Super Multi Accepts a compact disc for installing or Drive loading software accessing data and playing music video Secondary Provides extra battery power Battery Pack Secondary Hard Provides extra hard disk capacity Disk Drive 2 Getting Started 1 11 Top open Components Ref Component Description See Also LCD Screen Displays the output of the computer May include the optional touchscreen feature 1 12 1BGetting Started Ref Component Description See Also oa o Toggles the Blackout mode on or off P 2 14 Toggles ECO power saving mode on or P 2 14 off when using battery power Toggles the sunlight readable mode on P 2 14 or off Enables or disables light sensor P 2 14 Power Button Turns the computer power on or off P 1 6 0 Stylus option Serv
21. Drive Optional Your computer may come with a Super Multi drive The drive can read from and write to CD DVD DVD and DVD RAM media CAUTION e When inserting a disc do not use force e Make sure that the disc is correctly inserted into the tray and then close the tray e Do not leave the drive tray open Also avoid touching the lens in the tray with your hand If the lens becomes dirty the drive may malfunction e Do not wipe the lens using materials with rough surface such as paper towel Instead use a cotton swab to gently wipe the lens FDA regulations require the following statement for all laser based devices Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure NOTE The DVD drive is classified as a Class 1 laser product This label is located on the DVD drive CLASS 1 LASER PRODUCT LASER KLASSE 1 NOTE For DVD and Combo drives only This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 2 18 Operating You
22. IOS Setup 5 ieeces eh nes sn int O 5 2 When and How to Use ccceccccessseeeessnneeeeessaeeeessnaeeeesenaes 5 2 Information Menu 5 3 Main MON nersini iain inai iai 5 4 Advanced Menu 5 5 Security Mende 5 11 BOOt MOM PR sete yiciagedviis divevestaseevedtlgeeses 5 13 Exit Menu ire 5 14 QUICK BIOS SettinGS csccccicsseccecvvsecceccsvecneuvevencciseveccenvevectecevbes 5 16 System RECOVESY sccscissscetecsessiiereosgieersecticeesssctiemeesnieerestinrseees 5 17 Using the TPM and P1 Utility 6 1 Using TPM Trusted Platform Module 6 2 P1 Quick Button Definition Utility 6 3 Caring for the Computer 7 1 Protecting the Computer ss 7 2 Using an Anti Virus Strategy sesers 7 2 Using Windows Action Center 7 2 Using the Cable Lock 7 3 Taking Care of the Computer 7 4 Location Guidelines 7 4 General Guidelines VV 7 4 Cleaning Guidelines 7 5 Battery Pack Guidelines 7 5 Touchscreen Guidelines 7 6 When Traveling ur 7 8 Chapter 8 Troubleshooting sssssmnsssenmnensasnnensase 8 1 Preliminary Checklist 8 2 Solving Common Problems cccceeeseeeeeceeceeeeeteeeeeaeeeeeeee 8 3 Battery Problems ccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeseenaeeeeees 8 3 Bluetooth Wireless Transmission Problems 8 3 Display Problems 8 4 ExpressCard Problems 8 5 Hardware Device Problems 8 5 Hard Disk Drive Problems 8 5 Keyboa
23. MSUNG HM250HI S1 ee Up and Down arrows select leis Se a device USB HDD y lt gt and lt gt moves the device up or down lt x gt exclude or include the device to boot lt Shift 1 gt enables or LAN BOOT IBA GE Slot 00CB v1330 Oo 1 o U1 amp W N Excluded from boot order pig Use disables a device 2 lt 1 4 gt Loads default boot sequence Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit The bootable devices will be automatically detected during POST and shown here allowing you to set the sequence that the BIOS uses to look for a device from which to load the OS Below is a brief description of keyboard usage Selects highlight a boot device Changes the boot sequence Loads the default boot sequence Specifies if the boot device is fixed f or removable r Using BIOS Setup and System Recovery 5 13 Moves the highlighted boot device from the Boot priority order list to the Excluded from boot order list and vice versa Shift 1 Deactivates activates the highlighted boot device on the Boot priority order list When a device has been deactivated an exclamation symbol appears beside the item and system will bypass it when detecting boot device during POST Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility After finishing with your settings you mu
24. Rugged computer e Accessories AC adapter AC power cord Document s Stylus and tether depending on your model Inspect all the items If any item is damaged or missing notify your dealer immediately Keep the shipping carton and packing materials in case you need to ship or store the computer in the future 1 2 1BGetting Started Using the Tether Optional A tether is provided for attaching the stylus to your computer 1 Insert one of the tether s loop ends through the hole of the stylus as indicated by below Then insert the other end through the first loop as indicated by below and pull it tight i 2 Insert the other loop end to the hook on the computer as indicated by below Then insert the stylus end through the loop as indicated by below and pull it tight Getting Started 1 3 Connecting to AC Power The computer operates either on the external AC power or internal battery power It is suggested that you use AC power when you start up the computer for the very first time CAUTION Use only the AC adapter included with your computer Using other AC adapters may damage the computer 1 Turn off the computer 2 Plug the DC cord of the AC adapter to the power connector of the computer 3 Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet 4 When the AC adapter is connected power is being supplied from
25. Supervisor Password 2 controls access to the Set User Password Enter Seto lE Password on boot Disabled P Y Set HDD 0 Password Enter HDD 0 Password Clear gt TPM Setup Intel Trusted Execution Disabled Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit NOTE e You can set the user password only when the supervisor password has been set e If both the administrator and user passwords are set you can enter any of them for starting up the system and or entering BIOS Setup However the user password only allows you to view change the settings of certain items e A password setting is applied right after it is confirmed To cancel a password leave the password empty by pressing the Enter key Supervisor User Password Is shows whether you have set the supervisor user password or not for the system Set Supervisor User Password sets the supervisor user password When typing the password first make sure that Num Lock is off and then type the password in the entry fields and press Enter Confirm your password by Using BIOS Setup and System Recovery 5 11 typing it again and pressing Enter You can set the supervisor user password to be required for starting up the system and or entering BIOS Setup Password on Boot allows you to enable or disable the entering of password for booting up your system Once the password is successfully set and this item is enab
26. System Policy Performance 2 Rae to the CD DVD drive AC Initiation Disabled will turn off when the SATA Mode AHCI system is running on Intel AMT Setup Prompt Enabled Y g battery power and there is no CD DVD in the drive gt Virtualization Technology Setup gt Graphics Setup gt Button Setup Device Configuration CD DVD Auto Power Control enables or disables the power control to the CD DVD driver When enabled the power to the CD DVD drive will turn off when the system is running on battery power and there is no CD DVD in the drive Using BIOS Setup and System Recovery 5 5 Wake Up Capability specifies events for waking up the system from S3 Sleep state Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit Wake Up Capability Item Specific Help Allow any key to wake IDisabled up the system from S3 Ring Wake Up From S3 Disabled Sleep state USB Wake Up From S3 Disabled Help Select Item Change Values Setup Defaults Exit Select Menu Select Sub Menu Save and Exit Any key Wake Up From 3 allows any key to wake up the system from S3 Sleep state Ring Wake Up From S3 allows a modem activity to wake up the system from S3 Sleep state USB Wake Up From S3 allow a USB device activity to wake up the system from S3 Sleep state System Policy sets the system performance When set to Performance the CPU al
27. and Stopping the Computer 2 2 Starting the Computer cece eee ee eeeeeeeeeeeeeeeeaeeeeneeetaes 2 2 Stopping the Computer ss 2 2 Using the Keyboard ss 2 4 Typewriter Keys ur 2 4 Cursor Control Keys ss 2 4 Numeric Keypad eect eeeeeeeeeeeeeaeeeeeaeeeteeeeeaeeeeaaesteaaeeneaees 2 5 Function KO YS cise ccvccds preceded peseto raskaaseen ea nae Tenna ees 2 6 FID KEY sssssnosraseeniens sanespaneedaeessatnsiesamesantasamnsis set ates 2 6 HOT KEVS 2 555 tasses tes l iarrai nantu tiani 2 6 Using the Touchpad ss 2 9 Configuring the Touchpad 2 11 Using the Touchscreen Optional 2 ccccesceeseeeteeeeeeeeees 2 12 Using the Quick Buttons nn 2 14 Using the Hard Disk Drive 0 cecceceeseeeeceeeeeeeeeeaeeeeeeeeeeeeeee 2 16 Installing a Second Hard Disk Drive Optional 2 16 Using the DVD Drive Optional Rs 2 18 Inserting and Removing a Disc 2 19 Using the Network Features cecceeeseeeeeeeeeeeeeneeeeeeeeees 2 21 Using the Modem 2 21 Using the LAN us 2 22 Using the Wireless LAN neseser 2 23 Using the Bluetooth Feature Optional ceeeee 2 26 Turning On Off the Bluetooth Radio 2 26 Connecting to another Bluetooth Device 2 28 Using the 3G Feature Optional 2 30 Installing a SIM Card 2 31 Turning On Off the
28. are the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e mail NOTE e Make sure you select Enable on the TPM Support item under the Security menu of your BIOS Setup see chapter 5 for details e Make sure you select Enable amp Activate on the Change TPM State item under the Security menu of your BIOS Setup see chapter 5 for details You can use the certificates to e Send and receive secure email from email clients e Set up browser and web server for Client Authentication e Sign Microsoft Word macros e Encrypt files and folders e Secure network connections NOTE For information on using the program and the different security features click Start gt All Programs gt Infineon Security Platform Solution gt Help 6 2 Using the TPM and P1 Utility P1 Quick Button Definition Utility The P1 button has a pre assigned function You can re define the button following this procedure 1 Run BIOS Setup program to select Quick Btn for the P1 Function item under the Advanced menu See Advanced Menu in Chapter 5 Save and exit the program 2 Right click the Getac utility icon J on the Windows taskbar and select Quick Buttons Definition 3 The following window appears To assign a program to a button click the Open button Quick Button Definition ler C Program Files Internet Explorer iexplore exe x Delete Shor
29. chscreen Doing so may damage the touchscreen surface Use your finger or the included stylus The touchscreen is a touch sensitive device that allows you to navigate on the screen without using a keyboard touchpad or mouse 2 12 Operating Your Computer Use the included stylus to select objects on the screen The stylus can be stretched for better grip and handling Here are some common terms that you should know when using the touchscreen Click Point Tap gently on the touchscreen Double click Tap twice on the touchscreen rapidly Press lightly on the touchscreen and move your finger until you reach your destination drag Finally release your finger drop when you finish dragging your selection to the destination The object will drop into the new location Drag and drop Operating Your Computer 2 13 Using the Quick Buttons Located on top of the keyboard are four quick buttons Button P1 ECO Description Toggles the Blackout mode on or off In Blackout mode the LCD backlight and LED indicators are turned off To bring the computer out of Blackout mode press P1 or the power button NOTE Blackout is the default setting of the P1 button You can re define the button See P1 Quick Button Definition Utility in Chapter 6 for information Toggles ECO power saving mode on or off when using battery power In ECO mode the system turns d
30. cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone function to report a gas leak in the vicinity of the leak e Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Caution for USA Users To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Regulatory Information B 5 On the Use of the RF Device NOTE The information in this section applies to models with the wireless LAN module USA and Canada Safety Requirements and Notices IMPORTANT NOTE To comply with FCC RF exposure compliance requirements the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter Radio Frequency Interference Requirements and SAR The FCC with its action in ET Docket 93 62 has adopted a safety standard for human exposure to Radio Frequency RF electromagnetic energy emitted by FCC certified equipment The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC s recommended limits The following safety
31. creen during low temperature less than 5 C may cause a slower response time this is normal A normal response time may be restored upon returning to room temperature e When there is noticeable discrepancy in the operation of the touchscreen function wrong location on intended operation or improper display resolution refer to the Windows online Help for instructions on recalibrating the touchscreen display Caring for the Computer 7 7 When Traveling e Before traveling with your computer make a backup of your hard disk data into flash disks or other storage devices As an added precaution bring along an extra copy of your important data e Make sure that the battery pack is fully charged e Make sure that the computer is turned off and the top cover is securely closed e Make sure that all the connector covers are closed completely to ensure the waterproof integrity e Do not leave objects in between the keyboard and closed display e Disconnect the AC adapter from the computer and take it with you Use the AC adapter as the power source and as a battery charger e Hand carry the computer Do not check it in as luggage e Ifyou need to leave the computer in the car put it in the trunk of the car to avoid exposing the computer to excessive heat e When going through airport security it is recommended that you send the computer and flash disks through the X ray machine the device you set your bags on Avoid the ma
32. d result The actual operating time can be different from the estimated time depending on how you are using the computer By Operating System You can check the approximate battery level using the battery meter function of the operating system To read the battery level in Windows click the battery icon on the taskbar By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge When the battery pack is not installed in the computer and you want to know the battery charge you can press the switch with a pointed device to see the corresponding value of indicator segment that light green Switch The value of the corresponding green segment indicates the relative percentage of the battery charge The battery pack is fully discharged when you see no segment glowing green Managing Power 3 5 Replacing the Battery Pack CAUTION e There is danger of explosion if the battery is incorrectly replaced Replace the battery only with the computer manufacturer s optional battery packs Discard used batteries according to the dealer s instructions e Do not attempt to disassemble the battery pack If you often rely on battery power for a long period of time while traveling you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup To replace the battery pack follow these steps 1 Turn off the com
33. dicator mS will glow in green 4 The Bluetooth function is enabled by default as indicated by the Bluetooth icon 9 on the Windows taskbar In case you have previously disabled the function in the Bluetooth utility be sure to enable it when using the function the next time To turn off the Bluetooth radio use the Quick Bar or Bluetooth utility To quickly turn off all radio slide the RF switch to the OFF position The status of the Bluetooth connection is indicated by the Bluetooth icon located in the taskbar You need to tap on the taskbar to show the hidden icons blue with red logo 9 blue with white logo Connected 8 blue with green logo You can use the Bluetooth Utility to configure Bluetooth wireless connection settings and transfer files Operating Your Computer 2 27 Connecting to another Bluetooth Device 1 Make sure that the target Bluetooth device is turned on discoverable and within close range See the documentation that came with the Bluetooth device 2 Start the Bluetooth utility by double clicking the Bluetooth icon amp J on the taskbar and click New Connection Bluetooth Delete 3 The Add New Connection Wizard window appears Select Express Mode Recommended and then click Next Add New Connection Wizard This wizard will create the settings for Bluetooth device connection Please ensure your Bluetooth devices are on and s
34. dule into the socket at a 20 degree angle Then push down until the retaining clips lock the module into position CAUTION If the RAM module is difficult to insert or difficult to push down do not force it Check once more to ensure that the module is positioned correctly 5 Close the compartment cover and secure with six screws 4 18 Expanding Your Computer Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS Basic Input Output System settings of the computer BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features System Recovery reinstalls Windows to your system and configures it to the system s factory default settings This chapter tells you how to use the BIOS Setup and System Recovery Using BIOS Setup and System Recovery 5 1 BIOS Setup When and How to Use You need to run BIOS Setup Utility when e You see an error message on the screen requesting you to run BIOS Setup Utility e You want to restore the factory default BIOS settings e You want to modify some specific settings according to the hardware e You want to modify some specific settings to optimize the system performance To run BIOS Setup Utili
35. em Change Values Setup Defaults Exit Select Menu _ Select Sub Menu Save and Exit P1 Function specifies the P1 quick button function When set to Blackout the P1 quick button allows you to turn off the LCD backlight and LED indicator When set to Quick Btn the P1 quick button functions as a user customized quick launch key Using BIOS Setup and System Recovery 5 9 Device Configuration enables or disables several hardware components Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit Device Configuration Item Specific Help Enable Disable Wireless Enabled A WWAN Enabled Bluetooth Enabled Card Reader Enabled Smart Card Reader Enabled HD Audio Enabled Fingerprint Scanner Enabled 1394 Port Enabled E SATA Port Enabled Help Select Item Change Values Setup Defaults Exit Select Menu _ Select Sub Menu Save and Exit You can enable or disable the following items e Wireless LAN e WWAN 3G e Bluetooth e Card Reader MMC SD e Smart Card Reader e HD Audio High Definition Audio e Fingerprint Scanner e 1394 Port e E SATA Port 5 10 Using BIOS Setup and System Recovery Security Menu The Security menu contains the security settings which safeguard your system against unauthorized use Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is Clear User Password Is Clear a Enter
36. em most likely includes a widescreen HDTV and surround sound system you can use the home theater system to view play media stored on your computer by connecting via the HDMI interface Follow this procedure to connect an external monitor 1 Turn off the computer 2 Slide the release latch towards the right to open the connector cover 3 Depending on the type of your monitor plug the monitor s signal connector to the computer s VGA or HDMI connector VGA 4 2 Expanding Your Computer 4 Plug one end of the monitor s power cord into the power socket on the monitor and the other end to an electrical outlet 5 To use the monitor turn on the monitor before turning on the computer 6 The connected device should respond by default If not you can switch the display output by pressing the Fn F5 hot keys You can also change the display through Windows Control Panel gt Display Settings Properties CAUTION Do not disconnect the external monitor while the computer is in the Sleep mode or Hibernation mode If no external monitor is connected when the computer resumes the LCD might not display properly Expanding Your Computer 4 3 Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device modem Follow this procedure to connect a serial device 1 Turn off the computer 2 Slide the release latch towards the right to op
37. en the port cover 4 Turn on the computer NOTE Portable modems that derive power through the serial port cannot be used with the computer Instead use a modem that is powered by its own internal battery or external AC power 4 4 Expanding Your Computer Connecting a USB Device Your computer has two USB ports for connecting USB devices such as a digital camera scanner printer modem and mouse NOTE The eSATA USB Combo port can also function as a USB port The USB ports support transfer rates up to 12 MB s for USB 1 1 devices and 480 MB s for USB 2 0 devices To connect a USB device slide the release latch towards the right to open the port cover and then simply plug the device cable to one of the USB ports Expanding Your Computer 4 5 Connecting an eSATA Device Your computer has an eSATA USB combo port for connecting eSATA devices such as an external hard drive and external optical drive USB devices see previous section The port supports SATA II with transfer rate up o 3 0Gbit s It can provide 5V power if a certified USB eSata combo cable is used To connect an external eSATA device simply plug the device cable to the eSATA port 4 6 Expanding Your Computer Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner printer and high quality CCD but also consumer electronic equipm
38. ent such as DVCAM and VCR To connect an IEEE 1394 device prepare an IEEE 1394 cable Slide the release latch towards the right to open the connector cover Then plug the appropriate end of the cable to the computer s mini IEEE 1394 connector and the other end to the device s corresponding connector Expanding Your Computer 4 7 Connecting Audio Devices For higher audio quality you can send or receive sound through external audio devices NOTE After connecting an external audio device make sure that you specify the use of the correct audio device in Windows e Audio Output Connector green can be connected to speakers headphones or earphone set e Microphone Connector pink can be connected to an external microphone for recording voice or sound NOTE When using the external speakers headphones or microphone you cannot use the internal one 4 8 Expanding Your Computer Using Smart Cards Optional Depending on the model your computer has a smart card slot With an embedded microcontroller smart cards have the unique ability to store large amounts of data carry out their own on card functions e g encryption and mutual authentication and interact intelligently with a smart card reader To insert a smart card 1 Locate the smart card slot on the right of the computer and open the cover 2 Slide the smart card with its label and embedded computer chip facing down into the slot 3 When a
39. er The adapter operates on any voltage in the range of 100 240 V AC 3 2 Managing Power Battery Pack The battery pack is the internal power source for the computer It is rechargeable using the AC adapter The operating time of a fully charged battery pack depends on how you are using the computer When your applications often access peripherals you will experience a shorter operating time NOTE Care and maintenance information for the battery is provided in the Battery Pack Guidelines section in Chapter 7 Charging the Battery Pack NOTE e Charging will not start if the battery s temperature is below 0 C 32 F or above 40 C 104 F e The charging process will stop and the Battery Charge Indicator flashes green and yellow by turns when the battery s temperature gets above 60 C 140 F If this happens the battery pack may be damaged Please contact your dealer e During charging do not disconnect the AC adapter before the battery has been fully charged otherwise you will get a prematurely charged battery To charge the battery pack connect the AC adapter to the computer and an electrical outlet The Battery Charge Indicator E on the computer glows amber to indicate that charging is in progress You are advised to keep the computer power off while the battery is being charged When the battery is fully charged the Battery Charge Indicator lights green Managing Power 3 3 The charging times
40. erial NO 00000000000000 Processor Info Intel R Core TM i7 CPU L620 2 00GHz Installed System Memory 2048MB SATA HDD SAMSUNG HM250HI 250GB SATA ODD Optiarc DVD RW AD 7580S ESATA Port None BIOS Revision RO 07 070520F EC Revision RO 06F LAN MAC Address 00 22 20 0A 54 AE IEEE 1394 GUID 00 40 D0 01 00 48 1A F9 Operating Time 83 Hours Using BIOS Setup and System Recovery 5 3 Main Menu The Main menu contains the various system settings Information Main Advanced Security Boot Exit Item Specific Help EM 33 08 System Date 05 14 2010 lt Tab gt lt Shift Tab gt or Legacy USB Support Enabled a na field Wireless LAN Last State Help Select Item Change Values Setup Defaults Exit Select Menu Select Sub Menu Save and Exit System Time sets the system time System Date sets the system date Legacy USB Support enables or disables the system s support for Legacy USB device in DOS mode Wireless LAN setting this item to Offwill start the system with wireless radio off On will start the system with the wireless radio on and Last State will start the system based on the state of wireless radio during your last power off 5 4 Using BIOS Setup and System Recovery Advanced Menu The Advanced menu contains the advanced settings Information Main Advanced Security Boot Exit Item Specific Help Enabled r Hake Up CASO hity Determine whether power
41. es as the input device by tapping on P 2 12 the screen to make selections and enter information Touchpad Serves as the pointing device of the P 2 9 computer Indicators Show the current status of the computer s devices Hard Disk Drive Blinks green when computer is accessing P 2 16 DVD Drive the hard disk or DVD drive Card Reader Blinks green when computer is accessing P 4 14 the storage card Caps Lock Lights green when Caps Lock is on P 2 5 Num Lock HDD Lights green when Num Lock is on P 2 24 H i a PEER Lights amber when the optional hard disk heater is on Microphone Receives sound and voice for the computer Keyboard Serves as the data input device of the P 2 4 computer Getting Started 1 13 Ref Component Description See Also Fingerprint Serves as the fingerprint verification P 2 34 preventing unauthorized access to your computer Stereo Speaker Sends out sound and voice from the computer Indicators Show the current status of the computer s devices Lights green when computer is on P 1 6 Blinks green when computer is on Sleep mode Battery Charge Lights green when the battery is fully P 3 3 eZ charged Lights amber when the battery is being charged Blinks red when the battery s capacity is below 10 abnormal condition ae 1 14 1BGetting Started Bottom Components Ref Component Description See Also Memor
42. es hardware support for processor virtualization When enabled a VMM Virtual Machine Monitor can utilize the additional hardware virtualization capabilities provided by this technology Vt d Technology enables or disables VT d Intel Virtualization Technology for Directed I O When enabled VT d helps enhance Intel platforms for efficient virtualization of I O devices Using BIOS Setup and System Recovery 5 7 Graphics Setup sets graphics related options Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit Graphics Setup Item Specific Help Select DVMT Pre Allocated Fixed Total Graphics Memory 256MB Graphics Memory size used by the Internal Graphics Device Help Select Item Change Values Setup Defaults Exit Select Menu _ Select gt Sub Menu Save and Exit DVMT Pre Allocated sets the amount of pre allocated fixed graphics memory for use by the internal graphics device Total Graphics Memory sets the amount of total graphics memory pre allocated fixed DVMT for use by the internal graphics device 5 8 Using BIOS Setup and System Recovery Button Setup sets hardware button related options Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit Button Setup Item Specific Help Define P1 button as Blackout ON OFF Quick launch button or Emergency button Help Select It
43. eshooting Solving Common Problems Battery Problems The battery does not charge Battery Charge indicator does not light amber e Make sure that the AC adapter is properly connected e Make sure that the battery is not too hot or cold Allow time for the battery pack to return to room temperature e Make sure that the battery pack is installed correctly e Make sure that the battery terminals are clean The operating time of a fully charged battery becomes shorter e lf you often partially recharge and discharge the battery might not be charged to its full potential Initialize the battery to solve the problem See Initializing the Battery Pack in Chapter 3 for instructions The battery operating time indicated by the battery meter does not match the actual operating time e The actual operating time can be different from the estimated time depending on how you are using the computer If the actual operating time is much less than the estimated time initialize the battery See Initializing the Battery Pack in Chapter 3 for instructions Bluetooth Wireless Transmission Problems cannot connect to another device with Bluetooth wireless technology e Make sure that the Bluetooth wireless card is correctly installed e Make sure that both devices have activated Bluetooth feature Troubleshooting 8 3 e Make sure that the distance between the two devices are not over 10 meters or that there are no wal
44. et to discoverable 4 Select the device to connect to and click Next 2 28 Operating Your Computer Add New Connection Wizard Select a device Please choose the Bluetooth device you wish to use Bluetooth device Device Name SMDK2440 5 Depending on the type of Bluetooth device that you want to connect to you will need to enter the pertinent information For detailed information on using the Bluetooth Utility see the Bluetooth Utility Help Operating Your Computer 2 29 Using the 3G Feature Optional 3G is the third generation of mobile phone standards and technology after 2G Services include wide area wireless voice telephony and broadband wireless data all in a mobile environment Unlike IEEE 802 11 networks 3G networks are wide area cellular telephone networks which evolved to incorporate high speed internet access and video telephony IEEE 802 11 networks are short range high bandwidth networks primarily developed for data NOTE e Your model only supports data transmission voice transmission is not supported e When using the 3G feature pull out the 3G antenna 2 30 Operating Your Computer Installing a SIM Card To use the 3G feature to connect to the Internet you need to subscribe to 3G service and acquire a SIM card from the service provider To install the SIM card follow these steps 1 Turn off the computer and disconnect the AC adapter 2
45. g for the Computer Using the Cable Lock You can use a Kensington type cable lock to protect your computer against theft The cable lock is available in most computer stores To use the lock loop the lock cable around a stationary object such as a table Insert the lock to the Kensington lock hole and turn the key to secure the lock Store the key in a safe place Caring for the Computer 7 3 Taking Care of the Computer Location Guidelines e For optimal performance use the computer where the recommended temperature is between 0 C 32 F and 55 C 131 F actual operating temperature depending on product specifications e Avoid placing the computer in a location subject to high humidity extreme temperatures mechanical vibration direct sunlight or heavy dust e Do not cover or block any ventilation openings on the computer For example do not place the computer on a bed sofa rug or other similar surface Otherwise overheating may occur that results in damage to the computer e Keep the computer at least 13 cm 5 inches away from electrical appliances that can generate a strong magnetic field such as a TV refrigerator motor or a large audio speaker e Avoid moving the computer abruptly from a cold to a warm place A temperature difference of more than 10 C 18 F may cause condensation inside the unit which may damage the storage media e Do not place the computer on an unsteady surface Ge
46. gnetic detector the device you walk through or the magnetic wand the handheld device used by security personnel e lf you plan to travel abroad with your computer consult your dealer for the appropriate AC power cord for use in your country of destination 7 8 Caring for the Computer Chapter 8 Troubleshooting Computer problems can be caused by hardware software or both When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems Troubleshooting 8 1 Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem Try to isolate which part of the computer is causing the problem Make sure that you turn on all peripheral devices before turning on the computer If an external device has a problem make sure that the cable connections are correct and secure Make sure that the configuration information is properly set in the BIOS Setup program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one for assistance If any problem persists after you follow the instructions in this chapter contact an authorized dealer for help 8 2 Troubl
47. he manufacturer could void the user s authority to operate the equipment Please note The use of a non shielded interface cable with this equipment is prohibited B 2 Regulatory Information Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference Causing equipment regulations Cet appareil num rique de Classe B respecte toutes les exigences du R glement Canadien sur le mat riel brouileur This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandgren NORWEGIAN ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i
48. henhold til fabrikantens instruksjoner SWEDISH VARNING Explosionsfara vid felaktigt batteribyte Anvand samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvant batteri enligt fabrikantens instruktion Regulatory Information B 3 FINNISH VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti ENGLISH CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions DEUTSCH VORSICHT Explosionsgefahr bei unsachgem em Austausch der Batterie Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich wertigen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers FRENCH ATTENTION II y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant Attention for USA Users The product that you have purchased contains a rechargeable battery The battery is recyclable At the end of its useful life under various state and local laws it may be illegal to dispose of this batte
49. ing mode when using battery power Do not disable Power Management Decrease the LCD brightness to the lowest comfortable level Shorten the length of time before Windows turn off the display Many USB devices use power just by being connected If you use a USB mouse you can save power by disconnecting the mouse and using the touchpad If you use a USB flash drive unplug it when you are not using it If you work with an application that uses a PC card exit the application when you finish using it Remove the card such as PC card and Smart Card if not using it Turn off the wireless radio if you are not using the wireless module such as WLAN Bluetooth or 3G Turn off the computer when you are not using it 3 12 Managing Power Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter Expanding Your Computer 4 1 Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector HDMI High Definition Multimedia Interface is an audio video interface that transmits uncompressed digital data and therefore delivers true HD quality As a home theater syst
50. ing on your model the slot can Slot be any of the following ExpressCard Accepts an ExpressCard 34 or P 4 12 Slot ExpressCard 54 for additional functions PCMCIA Slot Accepts a PC card for additional P 4 10 functions Mini IEEE 1394 Connects an IEEE 1394 device such as a P 4 6 Port scanner printer DVCAM and VCR RF radio Serves as the master on off control for all P 2 24 frequency the wireless modules wireless LAN 2 26 On Off Switch Bluetooth and WWAN 2 30 NOTE Available modules on your computer depend on the configuration you purchased Getting Started 1 9 Ref Component Description See Also MMC SD Card Accepts a MultiMediaCard MMC or P 4 14 Secure Digital SD card for removable storage media HDMI Connects a HDMI High Definition P 4 2 Connector Multimedia Interface monitor or TV set RJ 11 Connector Connects the telephone line P 2 21 Hard Disk Drive Inside is the hard disk drive P 2 16 Compartment USB Port Connects a USB device such as a USB P 4 5 flash disk printer digital camera and joystick Card Slot Depending on your model the slot can be any of the following Smart Card Accepts a smart card for additional P 4 9 Reader security feature PCMCIA Slot Accepts a PC card for additional P 4 10 functions eSATA USB Connects an eSATA device such as an P 4 6 Combo Port external hard drive or optical drive Can also function as a US
51. led it is required for booting up the system Set HDD 0 Password sets the password for locking the Primary Master hard disk drive After setting a password the hard disk drive can only be unlocked by the password no matter where it is installed HDD 0 Password Is shows whether you have set the hard disk password or not TPM Setup sets various TPM parameters Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit TPM Setup Menu Item Specific Help IEnabled Enable Trusted Platform Module support Current TPM State Disabled amp Deactivated Change TPM State No Change Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit TPM Support enables or disables TPM support see chapter 6 for details Current TPM State shows the current TPM state Change TPM State allows you to select between No Change Clear Deactivate amp Disable and Enable amp Activate 5 12 Using BIOS Setup and System Recovery Intel Trusted Execution enables or disables utilization of additional hardware capabilities provided by Intel Trusted Execution Technology Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system Information Main Advanced Security Item Specific Help Boot priority order Keys used to view or SATA ODD Optiarc DVD RW AD 7580S S a a configure devices SATA HDD SA
52. ls or other obstructions between the devices e Make sure that the other device is not in Hidden mode e Make sure that both devices are compatible Display Problems Nothing appears on the screen e During operation the screen may automatically turn off as a result of power management Press any key to see if the screen comes back e The brightness level might be too low Increase brightness by pressing the Fn F7 hot key e The display output might be set to an external device To switch the display back to the LCD press the Fn F5 hot key or change the display through the Display Settings Properties The characters on the screen are dim e Adjust the brightness and or contrast Bad dots appear on the display at all times e Asmall number of missing discolored or bright dots on the screen are an intrinsic characteristic of TFT LCD technology It is not regarded as a LCD defect The external monitor displays nothing e Make sure that the monitor is turned on e Make sure that the monitor s signal cable is properly connected e Switch the display to the monitor by pressing the Fn F5 hot key or change the display through the Display Settings Properties Simultaneous display multi display does not work e Make sure that you turn on the external monitor before turning on the computer 8 4 Troubleshooting e Press the Fn F5 hot key to toggle through the display options or change the Display Settings Properties i
53. lse dialing or tone dialing e Do not enter the Sleep mode when using the communication software Operating Your Computer 2 21 Using the LAN The internal 10 100 1000Base T LAN Local Area Network module allows you to connect your computer to a network It supports data transfer rate up to 1000 Mbps To connect the network cable to the LAN module connect one end of the LAN cable to the RJ 45 connector on the computer and the other end to the network hub 2 22 Operating Your Computer Using the Wireless LAN Depending on your model an internal mini PCI E wireless LAN WLAN card may have been pre installed by your computer manufacturer at the factory This card allows you to access corporate networks or the Internet in a wireless environment The WLAN features include e Peer to Peer Ad Hoc and Access Point Infrastructure modes support e WEP Wired Equivalent Privacy 64 128 bit data encryption e IEEE 802 11a b g n standard compliance Stated Data Rates Technology Maximum Mbps Band Modulation Throughput GHz Technology Mbps 5 15 5 35 11 5 5 2 1 2 412 2 462 54 54 36 18 9 802 11n 100 Mbps 100 210 2 4 5 or more NOTE 802 119 mode is backward compatible with 802 11b mode 802 11a 54 54 48 36 a 18 12 OFDM Orthogonal Frequency Division Multiplexing DSSS Direct Sequence Spread Spectrum OFDM Orthogonal Frequency Division Multiplexing
54. most cases a high setting can cause the audio electronics to distort the sound The sound system does not record e Adjust the playback or recording sound levels The external microphone or audio device does not work e Make sure that the microphone is connected to the proper connector on the computer e Click the speaker symbol on the taskbar and check the Windows volume control e Check the volume control of your computer Startup Problems When you turn on the computer it does not respond and the Power Indicator does not light green e Ifyou are using an external AC power make sure that the AC adapter is correctly and securely connected If so make sure that the electrical outlet works properly e lf you are using the battery power make sure that the battery is not discharged When you turn on the computer it stops after POST e Restart your computer WLAN Problems cannot use the WLAN feature e Make sure that the mini PCI E WLAN card is correctly installed e Make sure that the WLAN feature is turned on 8 10 Troubleshooting Transmission quality is poor Your computer may be in an out of range situation Move your computer closer to the Access Point or another WLAN device it is associated with Check if there is high interference around the environment and solve the problem as described next Radio interference exists Move your computer away from the device causing the radio interference such a
55. n Windows ExpressCard Problems The ExpressCard does not work e Make sure that the ExpressCard is correctly seated e Ifthe card requires an IRQ Interrupt ReQuest make sure that there is one available The ExpressCard stops communicating properly e The application may have been reset when the computer is turned off or in Sleep mode Exit and restart the application Hardware Device Problems The computer does not recognize a newly installed device e The device may not be correctly configured in the BIOS Setup program Run the BIOS Setup program to identify the new type e Make sure if any device driver needs to be installed Refer to the documentation that came with the device e Make sure if the device needs any jumper or switch settings Refer to the documentation that came with the device e Check the cables or power cords for correct connections e For an external device that has its own power switch make sure that the power is turned on Hard Disk Drive Problems The hard disk drive error message appears on the screen e The hard disk drive has defects Ask your dealer for help Troubleshooting 8 5 The hard disk drive operations seem slow e The data files stored on the hard disk drive may be fragmented Use a tool such as Window s Disk Defragmenter to defragment the files The hard disk drive in use indicator glows without blinking e The data files stored on the hard disk drive may be fragmen
56. n an explosive environment unless the device has been modified to be qualified for such use Antenna Warning WARNING To comply with the FCC and ANSI C95 1 RF exposure limits it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm 8 inches from all persons and that the antenna must not be co located or operating in conjunction with any other antenna or radio transmitter It is recommended that the user limit exposure time if the antenna is positioned closer than 20 cm 8 inches Use on Aircraft Caution CAUTION Regulations of the FCC and FAA prohibit airborne operation of radio frequency wireless devices because their signals could interfere with critical aircraft instruments Regulatory Information B 7 EMC Requirements This device uses generates and radiates radio frequency energy The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission FCC This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation The FCC limits are designed to provide reasonable protection against harmful interference whe
57. n currently be used indoors only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Orientales 36 Indre 66 Pyr n es 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Sa ne 08 Ardennes 45 Loiret 71 Sa ne et Loire 09 Ari ge 50 Manche 75 Paris 11 Aude 55 Meuse 82 Tarn et Garonne 12 Aveyron 58 Ni vre 84 Vaucluse 16 Charente 59 Nord 88 Vosges 24 Dordogne 60 Oise 89 Yonne 25 Doubs 61 Orne 90 Territoire de Belfort 26 Dr me 63 Puy du D me 94 Val de Marne 32 Gers 64 Pyr n es Atlantique Regulatory Information B 11 Departments in Which the Wireless LAN Module s Maximum EIRP Not Shown in the Previous Table Frequency Ranges MHz Indoors Outdoors 2400 2446 5 10 mW 2446 5 2483 5 100 mW Not permitted 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements While operating the computer in those French departments that do not allow use of the wireless LAN equipment the user of
58. n the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the following corrective measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approved by the manufacturer could void the user s authority to operate this device B 8 Regulatory Information Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour emp cher que cet appareil cause du brouillage au service faisant l objet d une
59. n the keypad area you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off e Some software may not be able to use the numeric keypad on the computer If so use the numeric keypad on an external keyboard instead Operating Your Computer 2 5 Function Keys On the top row of the keys are the function keys F1 to F12 Function keys are multi purpose keys that perform functions defined by individual programs Fn Key The Fn key at the lower left corner of the keyboard is used with another key to perform the alternative function of a key The letter Fn and the alternative functions are identified by the color of blue on the keytop To perform a desired function first press and hold Fn then press the other key Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer Most hot keys operate in a cyclic way Each time a hot key combination is pressed it shifts the corresponding function to the other or next choice You can easily identify the hot keys with the icons imprinted on the keytop The hot keys are described next Description F i Switches the wireless LAN radio on and off Switches the night vision feature on and off for viewing the display when using night vision goggles optional Decreases the sound volume Increases the sound volume 2 6 Opera
60. neral Guidelines e Do not place heavy objects on top of the computer when it is closed as this may damage the display e The screen surface is easily scratched Do not use paper towels to clean the display but use the included soft cloth Avoid touching it with your fingers pen or pencil e To maximize the life of the backlight in the display allow the backlight to automatically turn off as a result of power management Avoid using 7 4 Caring for the Computer a screen saver or other software that prevents the power management from working Cleaning Guidelines Never clean the computer with its power on Use a soft cloth moistened with water or a non alkaline detergent to wipe the exterior of the computer Gently wipe the display with a soft lint free cloth Do not use alcohol or detergent on the display Dust or grease on the touchpad can affect its sensitivity Clean the pad by using adhesive tape to remove the dust and grease on its surface Battery Pack Guidelines Recharge the battery pack when it is nearly discharged When recharging make sure that the battery pack is fully charged Doing so may avoid harm to the battery pack The battery pack is a consumable product and the following conditions will shorten its life when frequently charging the battery pack when using charging or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby prol
61. ng value of indicator segment that light green Switch The value of the corresponding green segment indicates the relative percentage of the battery charge The battery pack is fully discharged when you see no segment glowing green 3 8 Managing Power Battery Low Signals and Actions When the battery is low Windows gives warning messages and the Battery Charge Indicator E blinks yellow to alert you Immediately save your data upon Battery Low The remaining operating time depends on how you are using the computer Always respond to Battery Low by connecting the AC adapter turning off the computer or placing your computer in Hibernation mode If you do not take any action the computer will automatically hibernate and turn off NOTE You can set up the threshold of Battery Low and actions for Windows to take with Windows Power Options For more information see Windows Help Managing Power 3 9 Power Management Your computer supports ACPI Advanced Configuration and Power Interface for power management The power management feature allows you to reduce the power consumption for energy saving With an ACPI compliant operating system such as Windows power supply to different computer components is controlled on an as needed basis This allows maximum power conservation and performance at the same time In general Windows power management works in this way What When Power to the hard disk is turned
62. o shorten the charging time it is recommended that you place the computer in sleep or hibernation mode alow temperature will prolong the charging time as well as hasten the discharge time Touchscreen Guidelines e Use the finger or the included stylus on the display Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display thereby causing errors e Avoid using excessive force that may cause damage to the display e Use a soft cloth to remove dirt on the display The touchscreen surface has a special protective coating that prevents dirt from sticking to it Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface 7 6 Caring for the Computer To remove hard to remove dirt blow some steam on the particular area and gently wipe away using a soft cloth e Turn off the computer power when cleaning the display Cleaning the display with the power on may cause improper operation e Use the touchscreen within the intended area only The display area and touchscreen operating area is the same Using it beyond the allowed area may cause damage to the display and result in improper operation e Do not use excessive force on the display Avoid moving the computer while holding the display or twisting the display Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display e Using the touchs
63. off wait for at least five seconds Turning the computer off and on rapidly can damage it 1 6 1BGetting Started Taking a Look at the Computer NOTE e Depending on the model you purchased the appearance of your computer may not be exactly the same as those shown in this manual e You need to open the protective covers to access the connectors When not using a connector make sure to close the cover completely for water and dust proof integrity Engage the locking mechanism if the cover is designed with such mechanism Front Components Ref Component Description See Also Top Cover Latch Locks the top cover WWAN 3G Should be pulled out for reception of Antenna mobile telecommunications signals Provides a convenient way to carry the computer Getting Started 1 7 Rear Components Ref Component Description See Also Power Connects the AC adapter P 1 3 Connector USB Port Connects a USB device such as a USB P 4 5 flash disk printer digital camera joystick and more Expansion Bus Connects to a Port Replicator P 4 16 Connector VGA Connector Connects an external display monitor P 4 2 Each of the two connectors connects a P 4 4 Connectors serial mouse or serial communication device Kensington Locks the computer to a stationary P 7 2 object for security 1 8 1BGetting Started Right Side Components Ref Component Description See Also Expansion Card Depend
64. onging its useful life minimize the number of times you charge it so as not to frequently increase its internal temperature Charge the battery pack between 10 C 30 C 50 F 86 F temperature range A higher environment temperature will cause the battery pack s temperature to rise Avoid charging the battery pack inside a closed vehicle and in hot weather condition Also charging will not start if the battery pack is not within the allowed temperature range Caring for the Computer 7 5 e Itis recommended that you do not charge the battery pack more than once a day e Itis recommended that you charge the battery pack with the computer s power off e To maintain the battery pack s operating efficiency store it in a cool dark place removed from the computer and with 30 40 charge remaining e Important guidelines when using the battery pack When installing or removing the battery pack take note of the following avoid installing or removing the battery pack when the computer is in Sleep mode Abruptly removing the battery pack may cause loss of data or the computer may become unstable avoid touching the battery pack terminals or damage may occur thereby causing improper operation to it or the computer The computer s input voltage and surrounding temperature will directly affect the battery pack s charge and discharge time charging time will be prolonged when the computer is turned on T
65. ove no other use is granted hereunder He e e He e e He He e He He e He He e e He ke e He He de ke ke de ke ke ke ke k k k k k kk kkk k 1 Yes I agree to the provisions of this agreement and wish to continue 0 No I do not agree to the provisions of this agreement and do not wish to continue Type 1 to continue 4 Type 1 again when the message Are you sure you want to recover now 1 Yes 0 No appears onscreen The following screen appears Getac Smart Installer EX Welcome to use Getac product This is the first boot up of Windows OS The Getac Smart Installer will automatically complete the setup of system Warning Critical system configuration is being processed DO NOT interrupt until setup is completed C ODRIVERS ToBluetooth S 1 0 186 nstallx86 Installation Process Installing device drivers into OS Total Reset Times in the Process 2 Getac 5 Your system will start the recovery process and Windows operating system will be re installed to its default setting 5 18 Using BIOS Setup and System Recovery Chapter 6 Using the TPM and P1 Utility Special utilities are provided for enhanced capabilities and management This chapter describes how to use these utilities Using the TPM and P1 Utility 6 1 Using TPM Trusted Platform Module TPM is a hardware based security feature that can be used to create and manage computer generated digital certificates When combined with security softw
66. own the panel backlight and sacrifices processing speed to gain more battery life The button lights green while in ECO mode NOTE The button works only when using battery power Toggles the sunlight readable mode on or off In sunlight readable mode the LCD brightness is increased to the highest level The button lights green while in sunlight readable mode 2 14 Operating Your Computer Description Enables or disables light sensor When enabled your computer automatically adjusts the LCD brightness based on the surrounding lighting condition The button lights green while light sensor is enabled Operating Your Computer 2 15 Using the Hard Disk Drive Your computer comes with a removable 2 5 inch PATA parallel ATA SATA serial ATA hard disk drive Select models come with a heater that automatically turns on for low temperature operation Installing a Second Hard Disk Drive Optional You can install a second hard disk drive to your computer 1 Make sure that system power is off 2 Open the media bay cover by sliding the release latch towards the left 3 Press upward the release latch and pull the ribbon strip to slide the existing device out of the bay 2 16 Operating Your Computer 4 With the ribbon strip facing outward insert the hard disk drive all the way into the media bay 5 Close the media bay cover Operating Your Computer 2 17 Using the DVD
67. precautions should be observed e Do not touch or move antenna while the unit is transmitting or receiving e Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body especially the face or eyes while transmitting e Do not operate the radio or attempt to transmit data unless the antenna is connected if not the radio may be damaged Use in specific environments e The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments B 6 Regulatory Information e The use of wireless devices on airplanes is governed by the Federal Aviation Administration FAA e The use of wireless devices in hospitals is restricted to the limits set forth by each hospital Antenna use e In order to comply with FCC RF exposure limits low gain integrated antennas should be located at a minimum distance of 20 cm 8 inches or more from the body of all persons e High gain wall mount or mast mount antennas are designed to be professionally installed and should be located at a minimum distance of 30 cm 12 inches or more from the body of all persons Please contact your professional installer VAR or antenna manufacturer for proper installation requirements Explosive Device Proximity Warning WARNING Do not operate a portable transmitter such as a wireless network device near unshielded blasting caps or i
68. properly connected e Make sure that the COM port in the communication software is correctly set e Turn off power management DVD Drive Problems The DVD drive cannot read a disc e Make sure that the disc is correctly seated in the tray with the label facing up e Make sure that the disc is not dirty Clean the disc with a disc cleaning kit available in most computer stores e Make sure that the computer supports the disc or the files contained You cannot eject a disc The disc is not properly seated in the drive Manually release the disc by inserting a small rod such as a straightened paperclip into the drive s manual eject hole and pushing firmly to release the tray Troubleshooting 8 7 PC Card Problems The PC card does not work e Make sure that the PC card is correctly seated e Ifthe card requires an IRQ Interrupt ReQuest make sure that there is one available The PC card stops communicating properly e The application may have been reset when the computer is turned off or in Sleep mode Exit and restart the application Power Management Problems The computer does not enter Sleep or Hibernation mode automatically e lf you have a connection to another computer the computer does not enter Sleep or Hibernation mode if the connection is actively in use e Make sure that the Sleep or Hibernation time out is enabled The computer does not enter Sleep or Hibernation mode immediately e
69. puter and disconnect the AC adapter 2 Locate the battery compartment on the left side of the computer 3 Slide the cover lock to the left and then lift the release latch to open the compartment cover 4 Pull the ribbon strip and slide the battery pack out of the compartment 3 6 Managing Power 5 With the ribbon strip facing outward insert the new battery pack all the way into the compartment 6 Close the cover press the release latch downward to engage and then slide the lock towards the right to secure the cover Installing a Second Battery Pack Optional You can install a second battery pack to your computer for a longer operating time when AC power is not available To install a second battery pack 1 Turn off the computer and disconnect the AC adapter 2 Open the media bay cover by sliding the release latch towards the left 3 Press upward the release latch and carefully pull the ribbon strip to slide the existing device out of the media bay Managing Power 3 7 4 With the ribbon strip facing outward insert the second battery pack all the way into the media bay Fi 5 Close the media bay cover On the exterior side of the second battery pack is a gas gauge for displaying the estimated battery charge When the battery pack is not installed in the computer and you want to know the battery charge you can press the switch with a pointed device to see the correspondi
70. r Computer Inserting and Removing a Disc Follow this procedure to insert or remove a disc 1 Turn on the computer 2 Open the media bay cover by sliding the release latch towards the left 3 Press the eject button and the DVD tray will slide out partially Gently pull on it until it is fully extended 4 To insert a disc place down the disc in the tray with its label facing up Slightly press the center of the disc until it clicks into place Eject button To remove a disc hold the disc by its outer edge and lift it up from the tray Operating Your Computer 2 19 5 Gently push the tray back into the drive 6 Close the media bay cover NOTE In the unlikely event that you are unable to release the drive tray by pressing the eject button you can manually release the disc See Optical Drive Problems in Chapter 8 2 20 Operating Your Computer Using the Network Features Using the Modem The internal 56 K fax data modem allows you to use the telephone line to communicate with others by fax email or connect to an online service or bulletin board To connect the telephone line to the modem connect one end of the modem cable to the RJ 11 connector on the computer and the other end to the phone line NOTE e When using the communication software you may have to disable power management Set the COM port of the modem to COM3 Set parameters such as modem speed baud rate and line type pu
71. rd Mouse and Touchpad Problems 8 6 LAN PrODIGINS 36s32505c5sc5e0visasasevaeasdeava eienares ianari ranana 8 7 Modem Problems 0 0 0 0ssssseseseseseseseseseseeeseseseseeeseeenens 8 7 DVD Drive Problems 8 7 PC Card Problems 8 8 Power Management Problems 8 8 Software Problems ccccccccccsccececseseeseeseeeseesssseeeeueeeeseeeees 8 9 Sound Pro bl MS ernie a westacasenes 8 9 Startup Problems 8 10 WLAN Problems 8 10 Other Problems 8 12 Resetting the Computer 8 13 Appendix A Specifications A 1 Appendix B Regulatory Information B 1 On the Use of the System B 2 Class B Regulations B 2 Safety Notices cccccecsceeeceeeceeeeeeeeeeeeeeeeeeeeseeeeseneseeeseeeeeaes B 3 On the Use of the RF Device ccccsccccessseceeesssseeeesssaeeeeseees B 6 USA and Canada Safety Requirements and Notices B 6 European Union CE Marking and Compliance Notices B 9 Chapter 1 Getting Started Congratulations on purchasing this rugged computer This chapter first tells you step by step how to get the computer up and running Then you will find a section briefly introducing the external components of the computer Getting Started 1 1 Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation Unpacking After unpacking the shipping carton you should find these standard items e
72. riter keys are similar to the keys on a typewriter Several keys are added such as the Ctrl Alt Esc and lock keys for special purposes When the lock keys Caps Lock and Num Lk are pressed their corresponding indicators light up The Control Ctrl Alternate Alt key is normally used in combination with other keys for program specific functions The Escape Esc key is usually used for stopping a process Examples are exiting a program and canceling a command The function depends on the program you are using Cursor Control Keys Cursor control keys are generally used for moving and editing purposes NOTE The word cursor refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear It can take the form of a vertical or horizontal line a block or one of many other shapes 2 4 Operating Your Computer Ins Del Num Lk te ae fe 3 PgUp PgDn Il JC Numeric Keypad A 15 key numeric keypad is embedded in the typewriter keys as shown next JE JEJ w Pi oe BE oo D Numeric keys facilitate entering of numbers and calculations When Num Lock is on the numeric keys are activated meaning you can use these keys to enter numerals NOTE e When the numeric keypad is activated and you need to type the English letter i
73. ry into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal About the AC Adapter e Use only the AC adapter supplied with your computer Use of another type of AC adapter will result in malfunction and or danger e Do not use the adapter in a high moisture environment Never touch the adapter when your hands or feet are wet e Allow adequate ventilation around the adapter when using it to operate the device or charge the battery Do not cover the AC adapter with B 4 Regulatory Information paper or other objects that will reduce cooling Do not use the AC adapter while it is inside a carrying case e Connect the adapter to a proper power source The voltage requirements are found on the product case and or packaging e Do not use the adapter if the cord becomes damaged e Do not attempt to service the unit There are no serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture About the Modem Caution e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using the telephone function other than a
74. s microwave oven and large metal objects Plug your computer into an outlet on a different branch circuit from that used by the affecting device Consult your dealer or an experienced radio technician for help I cannot connect to another WLAN device Make sure that the WLAN feature is turned on Make sure that the SSID setting is the same for every WLAN device in the network Your computer is not recognizing changes Restart the computer Make sure that the IP address or subnet mask setting is correct cannot communicate with the computer in the network when Infrastructure mode is configured Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly If the operating radio channel is in poor quality change the Access Point and all the wireless station s within the BSSID to another radio channel Your computer may be in an out of range situation Move your computer closer to the Access Point it is associated with Make sure that your computer is configured with the same security option encryption to the Access Point Troubleshooting 8 11 Use the Web Manager Telnet of the Access Point to check whether it is connected to the network Reconfigure and reset the Access Point I cannot access the network Make sure that the network configuration is appropriate Make sure that the user name or password is correct You have moved out of range of the network
75. selected object to your destination When you lift your finger from the pad the selected object will drop into place 2 10 Operating Your Computer Scroll To scroll is to move up and down or left and right in the working area on the screen To move vertically place your finger on the right or left edge of the pad and slide your finger up and down along the edge To move horizontally place your finger on the top or bottom edge of the pad and slide your finger left and right This function works only after you install the touchpad driver supplied with the computer and it may not work for all applications TABLE NOTE If you swap the left and right buttons tapping on the touchpad as an alternative method of pressing the left button will no longer be valid Configuring the Touchpad You may want to configure the touchpad to suit your needs For example if you are a left handed user you can swap the two buttons so that you can use the right button as the left button and vice versa You can also change the size of the on screen pointer the speed of the pointer and so on To configure the touchpad go to Control Panel gt Mouse Properties Operating Your Computer 2 11 Using the Touchscreen Optional NOTE e Make sure the touchscreen driver has been installed properly e Press Fn F8 to toggle the touchscreen on or off CAUTION Do not use a sharp object such as a ballpoint pen or pencil on the tou
76. st save and exit so that the changes can take effect Information Main Advanced Security Boot Exit Item Specific Help Exit Discarding Changes Load Setup Defaults Exit syst Setup and a save your changes to Discard Changes CMOS Save Changes Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made 5 14 Using BIOS Setup and System Recovery Load Setup Defaults loads the factory default values for all the items Discard Changes restores the previous values for all the items Saves Changes saves the changes you have made Using BIOS Setup and System Recovery 5 15 Quick BIOS Settings During POST you can quickly access specific BIOS settings using the hot keys as described below Keys F10 F12 Ctrl P Ctrl Alt F1 Esc Functions Opens the Boot menu where you can specify the device to boot from Enables LAN boot Opens Intel ME setup MEBx menu where you can change the Intel Management Engine settings for the computer NOTE The MEBx is intended for use by advanced users Making changes in the MEBx configuration program can cause system problems The MEBx configuration should only be changed from default settings to address a specific need Enables In
77. strictions of 802 11a g n Radio Usage CAUTION Due to the fact that the frequencies used by 802 11a g n wireless LAN devices may not yet be harmonized in all countries 802 11a g n products are designed for use only in specific countries or regions and is not allowed to be operated in countries or regions other than those of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries or regions for which they were intended and for verifying that they are configured with the correct selection of frequency and channel for the country or region of use Any deviation from permissible settings and restrictions in the country or region of use could be an infringement of local law and may be punished as such The European variant is intended for use throughout the European Economic Area However authorization for use is further restricted in particular countries or regions within countries as follows B 10 Regulatory Information General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power EIRP and the frequency range 2400 2483 5 MHz Belgium and the Netherlands In Belgium and the Netherlands the product may not be used outdoors See the instructions next under the heading Turning Off the Wireless LAN Radio France Departments in Which the Wireless LAN Module Can Be Used Indoors Only The wireless LAN module ca
78. t Icon Get Default Help 4 Inthe Open dialog box browse to the destination folder and select the desired program file Then click Open to complete Using the TPM and P1 Utility 6 3 Look in B My Documents CyberLink fe My Music My Recent my Pictures Documents e Desktop My Documents My Computer File name My Network Files of type 5 A matching program icon will appear in the settings window 6 4 Using the TPM and P1 Utility Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble free operation and reduce the risk of damage to your computer This chapter gives you guidelines covering areas such as protecting storing cleaning and traveling Caring for the Computer 7 1 Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself you can protect the computer in several ways as described in this section Using an Anti Virus Strategy You can install a virus detecting program to monitor potential viruses that could damage your files Using Windows Action Center Windows Action Center alerts you to take action on the following security essentials e Windows Firewall e Windows Update e Malware Protection anti virus anti spyware e Others Internet security user account control For detailed information on Windows Security Center see Windows Help 7 2 Carin
79. t of the slot Expanding Your Computer 4 13 Using the MMC SD Card Reader NOTE e If your hard disk is divided into several drives make sure that all drives have been formatted before using the Card Reader Otherwise you may encounter problems when using the Card Reader e You can use only storage cards Your Card Reader does not support cards with I O input output functions such as a wireless network card or Bluetooth card Your computer has a Card Reader The Card Reader is a small drive for reading from and writing to removable storage cards or called memory cards The Card Reader supports the MultiMediaCard MMC and Secure Digital SD cards Shown next are the appearance and size of each card type for your reference MMC Card Appearance PP SuDisk J 512 lt lt 24x32x2 1 mm 24x32x1 4 mm 4 14 Expanding Your Computer To insert a storage card 1 Locate the Card Reader slot on the right side of the computer and open the cover 2 Align the card with its connector pointing to the slot and its label facing down Slide the card into the slot until it reaches the end 3 Windows will detect the card and assign it a drive name To remove a storage card 1 Double click My Computer 2 Right click the drive with the card and select Eject 3 Pull the card out of the slot Expanding Your Computer 4 15 Using the Port Replicator Optional A port replicator is available
80. ted Use a tool such as Window s Disk Defragmenter to defragment the files Keyboard Mouse and Touchpad Problems The keyboard does not respond e Try connecting an external keyboard If it works contact an authorized dealer as the internal keyboard cable might be loose Water or liquid is spilt into the keyboard e Immediately turn off the computer and unplug the AC adapter Then turn the keyboard upside down to drain the liquid out of the keyboard Make sure to clean up any part of the spill you can get to Though the keyboard of your computer is spill proof liquid will remain in the keyboard enclosure if you don t remove it The numeric keypad is disabled e Make sure that the Num Lock is switched on Check if the Num Lock Indicator a glows or not The external keyboard does not work e Make sure that the keyboard cable is properly connected The USB mouse does not work e Make sure that the mouse cable is properly connected The touchpad does not work or the pointer is difficult to control with the touchpad e Make sure that the touchpad is clean 8 6 Troubleshooting LAN Problems cannot access the network e Make sure that the LAN cable is properly connected to the RJ 45 connector and the network hub e Make sure that the network configuration is appropriate e Make sure that the user name or password is correct Modem Problems The modem does not work e Make sure that the telephone line is
81. tel vPRO Remote Assistance to allow remote configuration The actual behavior depends on MEBx settings Switches to text mode for displaying POST messages useful for maintenance purposes 5 16 Using BIOS Setup and System Recovery System Recovery You need to run System Recovery when e Your Windows operating system does not start at all e You want to restore the factory default Windows settings WARNING Using this feature will reinstall Windows to your system and configure it to the system s factory default settings All data on the hard disk drive will be lost To run System Recovery 1 During system startup when the following screen appears press Ctrl Alt F2 keys for four seconds or press Enter and select HDI Recovery when a small window appears on the screen Press F2 for System Utilities E 100858 a 2 The message This will help you reinstall Windows to the whole HDD to factory default All data on HDD will be lost appears on the screen to ask if you want to access System Recovery Type 1 to continue or type 0 to exit Using BIOS Setup and System Recovery 5 17 3 A warning message appears as follows KKK KKK KEKE KKK KKK He e e He KEKE de e He ke de ke ke keke KER EE You must accept the following terms before performing the recovery process 1 The recovery software is solely the purpose of reinstalling or restoring software associated with the hard disk of this operating Getac machine 2 Except the ab
82. the electrical outlet to the AC adapter and onto your computer Now you are ready to turn on the computer 1 4 1BGetting Started CAUTION e When you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or the computer e When unplugging the connector always hold the plug head Never pull on the cord NOTE When the AC adapter is connected it also charges the battery pack For information on using battery power see Chapter 3 Opening the Cover Open the top cover by pushing on the cover latch and lifting up the cover You can tilt the cover forward or backward for optimal viewing clarity Getting Started 1 5 Turning On and Off the Computer Turning On 1 Make sure that the computer is connected to AC power or battery is fully charged 2 Open the top cover 3 Press the power button l 4 Each time the computer is turned on it performs a Power On Self Test POST and the operating system such as Windows should start Turning Off To turn off the computer power use the Shut Down command of your operating system NOTE There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer See Stopping the Computer in Chapter 2 for information CAUTION If you have to turn the computer on again immediately after turning it
83. the equipment must turn off the wireless LAN radio in order to comply with local regulations B 12 Regulatory Information
84. ting Your Computer Description Switches the display output to one of the following when external devices are connected Upon booting the system with CRT o LCD amp CRT NOTE This function only applies to Plug amp Play display devices Decreases the LCD brightness Increases the LCD brightness Switches the touchscreen on and off option Switches the touchpad off and on Switches the system sound output off mute and on Switches the display on and off Serves as the sleep button that you can define with Windows Power Options Switches the keyboard backlight on and off option Operating Your Computer 2 7 Windows Keys Re The keyboard has two keys that perform Windows specific functions a Windows Logo key and B Application key The fy Windows Logo key opens the Start menu and performs software specific functions when used in combination with other keys The Application key usually has the same effect as a right mouse click See your Windows manual for more information 2 8 Operating Your Computer Using the Touchpad CAUTION Do not use a sharp object such as a pen on the touchpad Doing so may damage the touchpad surface NOTE e Press Fn F9 to toggle the touchpad on or off e For optimal performance of the touchpad keep your fingers and the pads clean and dry When tapping on the pad tap lightly
85. ty press the F2 key when the prompt appears on the screen during system startup The prompt shows up on the screen for only a few seconds You must press F2 quickly The BIOS Setup Utility main screen appears as shown next Information Main Advanced Security Boot Exit Model NO B300 X Serial NO 00000000000000 Processor Info Installed System Memory SATA HDD SATA ODD ESATA Port BIOS Revision EC Revision LAN MAC Address IEEE 1394 GUID Operating Time Intel R Core TM i7 CPU L620 2 00GHz 2048MB SAMSUNG HM250HI 250GB Optiarc DVD RW AD 7580S None RO 07 070520F RO 06F 00 22 20 0A 54 AE 00 40 D0 01 00 48 1A F9 83 Hours 5 2 Using BIOS Setup and System Recovery In general you can use the arrow keys to move around and keys to change the setup values Keyboard information can be found at the bottom of the screen NOTE e The BIOS Setup Utility screens shown in this chapter are for your reference only The actual items or settings on your computer may differ e The BIOS Setup Utility program may have been updated after the publication of this manual e The settings you select in your operating system might override similar settings in BIOS Setup Utility Information Menu The Information menu contains the basic configuration information of the system There are no user definable items in this menu Information Main Advanced Security Boot Exit Model NO B300 X S
86. vides a strong authentication mechanism based on fingerprint recognition WARNING e To protect the fingerprint sensor be sure to slide close the cover when not using the fingerprint reader e We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint sensor or neglect of fingerprint sensor use or any data loss resulting from such developments as fingerprint authentication malfunctioning To set up the fingerprint sensor 1 Locate and slide open the fingerprint sensor cover NOTE You can enroll fingerprints only after setting a password for the Windows user account 2 Goto Start menu gt Programs gt Protector Suite 2009 2 34 Operating Your Computer 3 The following screen appears Enter your Windows password and click Submit Fingerprint software enhances the security and convenience of your computer Enter your Windows password to authenticate and proceed with creating your fingerprint samples Recommendations z J Enter License After you enroll you will be able to use your fingerprints to a launch favorite applications using your fingerprint sensor IE replace passwords of your favorite web sites or applications by fingerprint 1c encrypt your files and folders 4 i a store all y fo Type Windows and start enrollment Tutorial winds findows Recommendations Upgrade to full version e Enter licen Click on a button over a finger to
87. ways runs at full speed When set to Ba ance the CPU speed changes according to the current workload therefore balancing between performance and power consumption AC Initiation sets if connecting AC power will automatically start or resume the system SATA Mode set to AHC if your hard disk supports AHCI AHCI allows you to take advantage of Advanced Host Controller Interface features The options are DE and AHCI CAUTION Incorrect SATA mode settings can result in hard disk drive boot failure 5 6 Using BIOS Setup and System Recovery Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST If disabled users cannot enter Intel AMT Setup Virtualization Technology Setup sets Virtualization Technology parameters Press Enter to access the submenu as shown below Information Main Advanced Security Boot Exit Virtualization Technology Setup Item Specific Help Intel R VT Intel Virtualization Vt d Technology Disabled Technology provides hardware support for processor virtualization When enabled a VMM Virtual Machine Monitor can utilize the additional hardware virtualization capabilities provided by this technology Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Intel R Virtualization Technology enables or disables Intel VT Intel Virtualization Technology feature which provid
88. y Slots Inside are the memory slots for expanding the memory size of your computer Getting Started 1 15 Chapter 2 Operating Your Computer This chapter provides information about the use of the computer If you are new to computers reading this chapter will help you learn the operating basics If you are already a computer user you may choose to read only the parts containing information unique to your computer CAUTION The computer can get uncomfortably warm when you use it in high temperatures As a safety precaution in such a circumstance do not place the computer on your lap or touch it with your bare hands for extended periods of time Prolonged body contact can cause discomfort and potentially a burn Operating Your Computer 2 1 Starting and Stopping the Computer There are a number of ways to start and stop the computer Starting the Computer You always start the computer using the power button A computer starts up with an operating system OS existing on the storage device such as the hard disk The computer will automatically load the OS after you turn it on This process is called booting NOTE An operating system is the platform for all your software application programs to run on Your computer uses the Microsoft Windows operating system Stopping the Computer When you finish a working session you can stop the computer by turning off the power or leaving the computer in Sleep or Hibernation
89. y saves energy but helps equipment run cooler and last longer e Businesses that use ENERGY STAR enabled office equipment may realize additional savings on air conditioning and maintenance e Over its lifetime ENERGY STAR qualified equipment in a single home office e g computer monitor printer and fax can save enough electricity to light an entire home for more than 4 years e Power management sleep settings on computers and monitors can result in much savings annually Remember saving energy prevents pollution Because most computer equipment is left on 24 hours a day power management features are important for saving energy and are an easy way to reduce air pollution By using less energy these products help lower consumers utility bills and prevent greenhouse gas emissions 3 LEARN MORE AT energystar gov Table of Contents Chapter Getting Started 1 1 Getting the Computer Running 1 2 Unpacking issus 1 2 Using the Tether Optional 1 3 Connecting to AC POWEr ii 1 4 Opening the Cover inserer 1 5 Turning On and Off the Computer ceceeeeeeeees 1 6 Taking a Look at the Computer 1 7 Front COMPOnENtS ii 1 7 Rear Components oe eeeeeeeeeeeeeeeeeeeaeeeeeeeaaeeeeeeaaeeeeeenaeeeeeeea 1 8 Right Side Components ss 1 9 Left Side Components 1 11 Top open Components 1 12 Bottom Components 1 15 Chapter 2 Operating Your Computer 2 1 Starting

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