3. Processing Credit & Debit Card Transactions
Contents
1. Amount 430 00 ZAR r Process Manual Card Process Cash or Cheque Transaction Refi Process EFT to Bank Ace Member Ref Bank Auth Process ACB Cancel Process Pre Auth TU Copyright Nexion SA Pty Ltd User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 4 Type in Transaction Ref This can be an invoice or file number and Member Ref This can be your client s name These references will allow you to identify the transaction on your reports and reprinted receipts Integrated Users start at this point Practice Management System pre populates the screen below for you you MAY have to select which merchant has to be credited nxAgent version 3 30 Fi _ f a APA Payment Details nexion ee U l licensee Development r Faymonk Soltions SS Amount 430 00 ZAR Process Manual Card Process Cash or Cheque Transaction Ref DEE MZANI Process EFT to Bank Ace Member Ref Mr J Smith 3 Bank Auth tf diii Cancel Process Pre Auth 5 Select the Process Card button If card is not present please refer to chapter 5 Card not present transactions 6 A pop up screen will be displayed prompting the user to Present card Swipe dip card Copyright Nexion SA Pty Ltd User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 7 Swipe Non chip and pin card through the slot on the side of the terminal with the magnetic str2. User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 Chapter 3 Processing Credit Card amp Debit Card Transactions The following cards are accepted and can be processed using Nexion Credit cards Visa MasterCard Diners Club and American Express SSS O MasterCard Sw Club BEREE International Debit cards Visa Electron and MasterCard Maestro VISA Electron A All Non Chip and Pin cards are swiped with the magnetic strip facing the terminal as indicated in figure A B All Chip and Pin cards are dipped with the chip first and logo on the card facing upwards as indicated in figure B Copyright Nexion SA Pty Ltd User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 Nexion allows you to receipt your Card transactions processed by your cashier Transactions will reflect on your reports and assist you in balancing your bank account to your practice management system All card payments are receipted on NEXION date processed Card transactions will remain in status pending until paid to your bank account 48 hours later e Integrated users initiate transactions on the practice management system e Non integrated users receipt all transactions using Nexion standalone module only PROCESSING CARD PAYMENTS e Standalone Users follow Step 1 11 to process a card transaction e Integrated Users will initiate transactions from your Practice Manageme
3. ip at the bottom of the card facing towards the terminal Dip card if applicable in figure B 8 Follow the prompts on the screen of the pay point terminal You will either be asked to confirm entry or to make a selection using the down arrow and confirm by using the green button Selection Down Arrow Confirm Green Button 9 Two receipts will automatically be printed to your default printer Receipt settings see chapter 14 NOTE if the receipt indicates DECLINED the transaction did not complete successfully For explanation of decline codes see Chapter 17 Copyright Nexion SA Pty Ltd User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 Successful Credit Card Transaction Merchant Development 10 Mill StreetPineland License z DEVREFOL Date gt 2011 03 03 16 37 17 Username Derick Card Payment Receipt Tran Ret mastercard Trans ID 005514 ARuthid 84286 Merchant ID 009002190000002 Terminal ID 00000001 Card Type Credit Card oe Da a 7 1 Amount R 10 00 udget I agree to pay this amount as per my cardholder agreement THE MERCHANT RETAINS A SIGNED COPY AS WELL AS AN IMPRINT OF THE CARD THIS COPY MUST BE FILED AS IT MAY BE REQUIRED IN THE CASE OF A CHARGEBACK AND THE PATIENT RETAINS THE OTHER COPY 10 The receipt will also be displayed on your PC screen to finalize the transaction click on Complete Clicking on Copy will create a copy of the receip
4. nt System See your relevant appendix for details on how to initiate payments using your Practice Management System and start using this user manual at step 5 below e Nexion is currently integrated with the following Practice Management Systems Medemass Elixir Healthfocus Eminance Goodx Vericlaim Please note Always ensure that your printer is switched on and has enough paper 1 From the Nexion Main Menu select Process Standalone Transaction Po Standalone 3 5 0 2 eon x File Tasks Settings Menu Options Process Standalone Transaction Reprint Receipts Deposit Cash amp Cheque Process Refund Copyright Nexion SA Pty Ltd User Manual Nexion Payment Solutions Nexion Call Centre 0861 639466 Version 3 5 2 Choose a licensee to be credited for this transaction from the drop down box If only one merchant is registered at your site the dropdown will default to the correct merchant nxAgent version gt U E _ PN Payment Details N exl O N licensee Process Card Payment Solitons lt lt lt Amount ZAR T Process Manual Card Process Cash or Cheque Transaction Refi Process EFT to Bank Ace Member Ref Bank Auth Process ACB Process Pre Auth 3 Type in transaction amount nxAgent version 3502 N PN Payment Details i T nexion E licensee Development t Payment Solitons y d
5. t for pasting to a file see Chapter 14 Clicking on Reprint will reprint the receipts In case of printer malfunction see Chapter 14 ngent version 3 5 0 5 Merchant Development 10 Mill StreetPineland gt DBEVREFOL 2017 02 10 14 15 45 Derick 7 Smith BEB 0182 005312 650350 000002190000002 gooooocoo0L Credit Soe a TE ee le ne 1234 Bm 430_00 jl agree to pay this amount aa per cerdholder agreement Cardholder Signature Powered by Nesion Integrated users Successful transactions will post to patient record at this point Copyright Nexion SA Pty Ltd
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