Agility 3 User Manual
Contents
1. Picture Perfect Wireless Securit User Manual m eJ Bu Bx ssss as amp RISCCG Creating Security Solutions 9 y C ave riscogroup com RISCe Agility 3 User Manual Creating Security Solutions i TIR Important Notice This guide is delivered subject to the following conditions and restrictions o w w This guide contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and data used in examples herein belong to their respective owners CE amp All rights reserved 2013 RISCO Group Aprtil 2013 Page 2 RISCe Creating Security Solutions WE Agility 3 User Manual Table of Contents Bcc d ini RU 1 Chapter 1 Introduction PR M 5 Mls ION drug E E E E EEE E E 5 I Agy Archie 6 ifr cade X 7 TA Status ICH COO DIBLo2. Quick mode 3 disarmed High security mode b Press followed by code or proximity tag Press the button All partitions assigned to the button will be disarmed Send SMS Code D example 1234D Page 15 RISC Agility 3 User Manual Creating Security Solutions i imr Care Enter your user code and click DISARM Partition disarming Partition disarming enables you to disarm individual partitions within an armed system To disarm using Procedure for Partition Disarming Quick mode Z High security mode Jt O gt gt code or proximity tag Press the button All partitions assigned to the button will be disarmed Send SMS Code D Partition 1 2 or 3 Example 1234D1 For more information refer to page 23 Duress disarming If you are ever coerced into disarming your system you can comply with the intruder s wishes while sending a silent duress alarm to the Central Station To do so you must use a special duress code which when used will disarm the system in the regular manner while simultaneously transmitting the duress alarm Confer with your installer which of the user s codes is defined as a duress code Note Under no circumstances must the duress code be used haphazardly or without reason Central Stations along with Police Departments treat duress codes very seriously and take immediate action Page 16 Agility 3 User Manual
3. 9 RISCe Creating Security Solutions 3 y A Core Disarming after an alarm When silencing an alarm the system goes into a disarm state After the system is disarmed the sirens will sound 4 siren chirps indicated that an alarm occurred in the 0 system On the keypad press for 2 seconds in order to view information about the last alarm If an Entry door is opened prior to disarming the system the following voice announcement message will be heard Alarm occurred in the system Press the key will indicate the cause of the alarm Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer Note Your installer can define the number of times 0 15 that an alarm will be sent Q Q from the same detector during one arming period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation Resetting after an alarm Your installation company can define that the reset of the system to a Normal Operation mode will require the intervention of your monitoring station or installer In this case after an alarm condition the system will be regarded as Not Ready and
4. Edit Delete ofir 0545657135 BMZ System status received at 26 07 2012 15 29 00 local time at control system 2 Click ADD NEW to add email addresses or cellular telephone numbers for the alert messages or click Edit to modify and existing alert recipient E ARM DISARM HISTORY Lr AUTOMATION Pass Code LOG OFF System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help ALERTS ADD HEW COHTACT Name Email Mobile Phone Alert Lanquage English K mj ArmiDisarm L1 m Fire L1 L1 Burglary go E M System status received at 26 07 2012 16 16 00 local time at control system In the Name field enter the name of the contact to receive alerts In the Email field enter the email address for email alerts Alter the Alert Language specification as needed ps SUL HO IS To start receiving the events messages in the area below select the checkboxes according to the event 7 Test the alerts you have programmed by clicking the Test button on the Alerts page near the newly added alert Page 56 9 Agility 3 User Manual RISCO Creating Security Solutions ore EG ARM DISARM HISTORY EZ AUTOMATIOH LOG OFF System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help DESCRIPTORS Zones Peripheral Detector
5. Once defined you will be able to use your app or the web from www riscocloud com Use login email address and password as defined during the registration process The password is the user code for your alarm system Smartphone Operations The following listing describes the actions you can perform from the smartpone application Full Arm Stay At Home Arm Full Disarm Bypass zones Take image upon request View history images taken upon alarm event View history events Turn ON OFF Outputs Set followers for email notification VV VV VV VV WV Page 25 RISCe CreatingS ity Solutions reating Security a rc Agility 3 User Manual Chapter 4 User Functions and Settings The functions and settings explained in this chapter can only be performed via your LCD keypad and the Configuration Software This chapter refers to these functions and settings as performed via the LCD keypad Refer to the Configuration Software manual for more information regarding how these functions and settings are performed via the Configuration Software When using the keypad during the programming mode use the following table to be familiar with the functionality of the keys Function Semen Exits from the current menu Terminates commands and confirms data to be stored a Used to browse through the menu Scrolls up a list or moves the cursor a Ca Changes data Numerical keys are used to input the numeric codes that ma
6. the Edit User page opens 2 Edit the user s name in the field provided 16 characters max When editing an existing user you cannot change the user type 3 Enter the user s 4 digit passcode 4 Enter the user s passcode again for confirmation 5 Enter your Master code 6 Click Update Deleting a User gt To delete a user 1 Click Delete for the user you want to remove from the table the confirmation page opens 2 Click Yes to confirm Web Interface Users and Codes The Web Interface Users and Codes page provides a useful tool for managing your system s users From this page you can add edit and delete users as required You can even issue temporary limited codes to guests that will expire after 24 hours On The Main Page menu click Settings then Web Interface Users and Codes the following page appears Page 52 RISCOG Creating Security Solutions ore stem users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help Agility 3 User Manual Login Hame Full Name Email 1 marketing 1234 Mark 2 esbranch 1919 ES Branch xi leigh 6060 Leigh 4 douglas 3333 Douglas P 5 mario 1616 Holly 6 philippe 2121 Philippe 7 felleman 2121 Philippe 8 israel 2323 IL Branch 9 hovov 2424 Hovov ee D GN System status received at 25 07 2012 17 05 00 local time at control system 1234 Mark Logged in ALARM SYSTEM READY REF
7. 0 for 2 OO Oio 2 seconds seconds followed by code or proximity tag fw Hold button for two seconds s Only LCD display Short press on Short press on D LCD M d i display X followed by code or proximity tag WA Long press on LCD LCD display voice Long press on display voice gt followed by code or proximity tag OA Press and hold 5 Q for 2 seconds Press and hold Press and hold e for 2 seconds after changing parameters in the system Press and hold oM enter the code Page 39 RISCe Creating Security Solutions i yS Cre Quick Operation High Security Mode Changing Keypad Agility 3 User Manual 9 L Press and hold simultaneously for 2 seconds Select the anguage language and press 4 to confirm All operations are available while keypad is turned on Not in Sleep Mode Ask your installer whether outputs control is applicable or not and which output is assigned to which key Ask your installer for the macro defined for each key Ask your installer for the keys definition LEDs Indication Communication with the panel On Fully or partially armed Slow flash Exit delay Rapid flash Alarm Trouble in the system during disarm mode Yellow Page 40 RISCe Creating Security Solutions T Wb Agility 3 User Manual Appendix B Remote Control User Operations The following section details the user operations from th
8. Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code from the remote control itself Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel Press the E simultaneously for 2 seconds Enter the remote control current 4 digit PIN code Press E followed by a new 4 digit code Press f The panel will send a confirmation message The remote control will sound a long beep and the Green LED will turn on If no confirmation sound is heard the old PIN code will remain Repeat the procedure again to replace to a new code Page 42 RISCe Creating Security Solutions 3 y WI Core Agility 3 User Manual Appendix C Installer Event Log Messages Cancel Alarm P x Cancel alarm event has occurred from partition X A valid user function is entered to reset the alarm after the defined Abort alarm time Communication OK between the Agility and IP card Page 43 RISCe Creating Security Solutions dum Core Enter program Entering installer programming from keypad or configuration EE MEM The zone was left open at the end of the exit time Exit program Exiting installer programming from keypad or configuration BRENNEN RUM MEM Restore in foil Day zone no XX Trouble in foil Day zone no XX Gas natural gas alert from zone XX defined as a gas detector Gas
9. MARK 15 FRANK 16 MARIO 17 CH BRANCH 18 SA BRANCH 18 ES BRANCH 20 AU BRANCH 21 PHILIPPE 23 IL BRANCH 24 BARLICH 25 EUROPE Master Controlled Controlled Controlled Controlled Controlled Non controlled Non controlled Non controlled Non controlled Non controlled System status received at 25 07 2012 16 38 00 local time at control system SYSTEM READY oe eat peie em peite eat vewe Kl ADD HEW USER System status received at 25 07 2012 16 38 00 local time at control system REFRESH STATUS Alli The Users and Codes page enables you to manage your system s users The page displays a table of the system s current users and enables you add edit and delete users as required Please note that this capability is available only to a user with a Master code the highest level of authorization Adding a New User gt To add a new user 1 Click ADD NEW USER at the bottom of the table the Add New User page opens 2 Enter the user s name in the field provided 16 characters max Page 51 RISCe CreatingS ity Solutions reating Security a re Agility 3 User Manual 3 Choose the user type from the available options 4 Enter the new user s 4 digit passcode 5 Enter the new user s passcode again for confirmation 6 Enter your Master code 7 Click Update Editing Existing Users gt To edit an existing user 1 Click Edit for the user you want to modify
10. O S button Once pressed a service call can be established to the monitoring station which then enables 2 way communication with the premises Voice Messaging Three types of spoken messages are heard when using the Agility locally in the premises or remotely to your mobile 9 Event messages Upon selected event occurrence the Agility initiates a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message 2 Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Agility announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status of the security system and certain events that occurred in the system For example Security System 30 11 2005 10 10 Intruder alarm Partition 1 Entrance Email Messaging Using the Agility IP Module or the RISCO Cloud the system can send event messages by Email to predefined e mail addresses informing you of the status of the security system and certain events that occurred in the system For example Subject Al
11. Rst Zn xx Gas natural gas alert restored from zone XX defined as a gas detector GSM IP OK IP connection OK GSM IP Trouble IP address is incorrect GSM Mdl comm OK Communication between the GSM GPRS Module and the Agility is OK Page 44 Agility 3 User Manual RISCe Creating Security Solutions s T GSMINET quality GSMEPIN code er GSMPIN code OK GSMEPUK Code er GSM PUK Code OK H Temp rst Zn xx High temperature alert restored from zone XX defined as a temperature detector High Temp Zn xx High temperature alert from zone XX defined as a temperature detector OAC Rs OC Trouble O Battery Tb TIO Jamming JO Jamming Rt IO Tamper IO Lost Restore The Agility received a signal from I O module after it has been regarded as lost IPC Network en IPCNTP ok Jamming OK Zion Jamming restore Jue ee Agility 3 User Manual Page 45 RISCe Creating Security Solutions dum Core TETTE cpm Kew disarm Pey Lbatretr KPeyy L Temp rst Zn xx Low temperature alert restored from zone XX defined as a temperature detector Lost Zone xx Wireless zone lost zone no XX Low Bat rs Z xx Low battery trouble restored from wireless zone no XX Low bat Zn xx Low battery trouble from wireless zone no XX Agility 3 User Manual Low bat KF yy Low battery trouble from wireless remote control XX Low Temp Zn xx Low temperature alert from zone XX defined as a temperature detector Main Low AC Ye
12. Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 5 Repeat the above steps for deleting additional codes 4 2 Proximity Tags The bi directional keypad enables you to replace the use of a code with a proximity tag to arm and disarm the security system or to activate and deactivate home appliances and utilities such as heating and lights Proximity tag programming is performed from the User Functions menu When programming a proximity tag the following three options are available Adding anew tag Deleting a tag by the user index Deleting a tag by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assigned to only one user gt To adda proximity tag 1 Press Enter your user code 3 Using the arrow keys scroll to the option Codes Tags from the User Functions 2 4 Scroll to Proximity Tags and press menu and press 42 5 Select the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to assign a tag and press 7 Within 10 seconds hold the proximity tag at a distance of 1 to 2 cm from the keypad s keys The keypad automatically reads the proximity tag and saves it into the system s memory Once the proximity tag has been successfully recorded a long confirmation beep sounds and a confirmation message is displayed If the proximity t
13. as panic m keys These keys can be either disabled or used to establish a service call to your Monitoring Station Y 9 e If defined by your installer pressing 4 simultaneously for 2 seconds will send a fire alarm and FN pressing O simultaneously for 2 seconds will send a special emergency or medical alarm Press the small blank button if defined f S89 Note Your installer can define the small blank button to be used for sending a panic alarm Note For full capabilities of the 2 way remote control the bi directional keypad and 4 button key fob refer to the instructions supplied with each product Press both keys simultaneously Press the panic button f amp Page 19 RISCe CreatingS ity Solutions reating Security ied 7 rre Agility 3 User Manual Chapter 3 Remote System Operation 3 1 Remote Phone Operation The Agility enables you to operate the system from a remote touch tone phone by initiating a telephone call to or from the system and interacting with voice menus that guide you through your required remote operation Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad gt To remotely access the system 1 Froma remote touch tone telephone dial the number of the premises where Agility is installed 2 If your system is connect
14. components that make up the system Monitoring Station g m Y 1 9 emot Video GS figuratio ficat F f wart GSM GPRS Remote Con Soft User Monitoring IP Internet vL PSTN Dial Up Page 6 Agility 3 User Manual RISCOG Creating Security Solutions TUI 1 3 User Operating Tools The Agility system can be operated using several devices some of which have been designed as bi directional If you have purchased a bi directional device your system is capable of sending a return reply status indication from the panel to the device for each command that is sent to it Depending on your purchase you can operate your system via the following Smartphone Operations Homeowners can now enjoy the iRISCO Smartphone App for smart and easy control of their Agility system The app enables users to arm disarm the system on the go visually verify alarms by viewing images taken by their PIR Cameras take snapshots activate home automation devices bypass detectors view the system s status and history and much more Available for iPhone iPad and Android 2 Way 8 Button Remote Control Using the bi directional 8 button remote control you can arm disarm send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer siren from the panel for each command that it has sent to the panel
15. delay press the key for two seconds Advanced Operations Operation Quick Operation High Security Mode Away Armin Select partition X i Select partition and Partition 1 2 3 0 f nd a nud dcr press amp owed by code or a proximity tag Stay Armin Select partition A Select partition and Partition 1 2 3 OO Ona Cal followed by code or al press proximity tag Partition 1 artition 1 2 3 Sdlect partition Gua press followed by Disarm the code or the proximity tag Panic alarm Service D cali Press and hold both keys simultaneously Page 38 Agility 3 User Manual Operation Fire Alarm Emergency Medical Alarm System Chime On Off Main Unit Speaker Volume Set keypad LCD contrast Output Control A B C View Last Alarm View System Status Wake up Keypad Update Keypad Parameters Enter Programming Mode RISCe Creating Security Solutions imum ee Quick Operation High Security Mode 4 Press and hold OO simultaneously for 2 seconds Press and hold 00 simultaneously for 2 seconds 4 Press and hold the button V for 2 seconds Press and hold the button for 2 seconds Select the volume level O No sound 4 Full volume 4 7 Press and hold to save your selection O Press and hold Oir 2 seconds Use the keys to adjust the keypad s display contrast O and press Press and hold button Press button 0
16. home video streaming from IP cameras notification allowing you and your appliances Control automated family to always stay informed devices and schedule daily activation ipn a comprehensive interface to your home The current status of your system is displayed in the status bar at the bottom of can arm or disarm your system or select any of the functions listed above Welcome to this page U System status received at 25 07 2012 15 18 00 local time at control system Menu Bar Use the Menu Bar to access the application functionality as per the above diagram The following options are available from the Main Menu e Home pressing the Home button allows the user to return to the Main page at any time e Arm Disarm enables remote system disarming and full or partial arming e Settings offers various maintenance and management options including user codes passwords alerts and zone bypass e History enables you to view the system s event log including snapshots e Video enables access activation and configuration of IP cameras e Automation allows you to control and schedule automated lights and appliances in your home e Help offers online explanations on how to use the Web Application plus FAQ and customer support options Status Bar The Status bar displays information on your system s status and the name of the user currently logged in Above the status bar the time when the system status
17. while requesting 42 for system status indication you will get a trouble message Technician Reset Anti Code Reset Press Enter user code Go to Activities gt Anti Code option Call your monitoring station MS or installer and quote the RANDOM CODE displayed on your keypad The MS or installer will give you a return Anti Code 42 Enter this Anti code followed by and the system will reset Page 17 RISC Agility 3 User Manual Creating Security Solutions i VER 2 Installer Reset Your monitoring station MS or installer can reset your system remotely or locally from the keypad To enable local reset by your installer you may need to authorize him using the master code after the installer enters his code A one hour time window is opened for the installer to program user functions and be able to reset your system locally Page 18 Agility 3 User Manual RISC Creating Security Solutions TUI 2 3 Sending a Panic Alarm Panic alarms enable you to send a message to the monitoring station in the event of an emergency send a message to a follow me number announce a local message or activate a local alarm Panic alarms can be set to be silent Refer to your installer for more information To send a Panic Procedure Alarm using Press both anda keys simultaneously Press both aq and Dres simultaneously Note Your installer should define these keys to be set
18. For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using the bi directional wireless keypad you can program and operate your system according to your needs Being bi directional the keypad receives a reply status indication from the panel for each command that it has sent to the panel To use functions of the keypad you can use a code or a proximity tag 4 Button Key fob Using the 4 button key fob you can arm disarm send a panic alarm and activate outputs Remote Phone Operation Using any remote touch tone phone you can perform remote operations such as arming disarming listening in and talking to the premises and more The system can also provide audible information such as event occurrences and the status of your system Page 7 RISCe Creating Security Solutions i dna ro Agility 3 User Manual SMS If your system is equipped with a GSM GPRS module it can provide information about the system such as event occurrences by SMS You can also operate the system using SMS commands for arming and disarming the system and more Configuration Software RISCO Group s Configuration Software enables the installer to program the system and operate the system locally or remotely Web Application RISCO Group s interactive web application enables you to monitor control and configure your Agility system from any location In addition to all the cap
19. HxWxD 67mm x 134mm x 34mm Internal Siren intensity 90 dBA 1m Operating Temperature 10 C to 40 C 14 F to 104 F Storage temperature 20 C to 60 C 4 F to 140 F Physical Characteristics Dimension HxWxD 268 5 mm x 219 5 mm x 64 mm 10 57 x 8 64 x 2 52 inch Weight Without battery 1 31Kg Full configuration Wireless Characteristics RF immunity According to EN 50130 4 Frequency 868 65 MHz or 433 92 MHz Page 36 Agility 3 User Manual RISC Creating Security Solutions TUI Chapter 6 EN 50131 Compliance Compliance Statement Hereby RISCO Group declares that the Agility series of central units and accessories are designed to comply with EN50131 1 EN50131 3 Grade 2 EN50130 5 Environmental class II EN50131 6 Type A UK PD 6662 2004 ACPO DD243 2004 Police Possible logical keys calculations Q o o Logical codes are codes typed in the wireless keypad to allow level 2 users and level 3 installer access All code lengths are 4 digits long 0 9 can be used for each digit There are no disallowed codes all codes from 0001 to 9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations Q Q Q 9 Q Physical keys are implemented in the Wireless Remot
20. MALUM ESL NAE MULA EAE SAO ASAR 21 PIO dicet isi T 22 Biadreciona COM 1 acis ojo D 22 9 2 5M SO DORADO ae ee ca 23 SMS BeImote C ODEIEOL eau REOR III MER DIE IRI IM RMIEU ee 23 aM C Ono HON lessee uico uir BURIED 24 5 0 omartphoneJ WV EDs Per a OM as enncssevsucsusscvssnsuswesaneeadietiensisu ve sesueseaswuouewnnntanszaseassassaseasiausesvesiassesueniaaside 24 Downloading the A Pp areri 24 SEIL TORIS FUGO PE dite ee eee ee eee 25 visi p hone Operaio MUN aan 25 RISCe Agility 3 User Manual Creating Security Soluta aa rre Chapter 4 User Functions and Settings eeeeeeseesess 26 UNE 14 0 X Y 26 LA re Jia AM sita cies atic ict siatacanctaanesscesciaesceetuatets E 28 9 Detinine Follow Me Deshi a Ons m 29 R IAC ANT R A A IEAA A 30 zu c 31 4o Complete Menu or User FUNCOMS BU DEUS I I pM MAMMA MM M MU 32 Chapter 5 System Specifications eeeeeseeseeeee nennen 36 Chapter 6 EN 50131 Compliance eeeeeseeseeee eee 37 Appendix A Keypad User Operations eese serene 38 CON mp DORODOBS etsi viene Masini e M CS CAL PERLE ee ee rr 38 Advanced Opera 118 a
21. NE FM serial number 1234FMPHONE 3 NEW New Phone No NEW0529692345 Code ST 1234ST Code AL 1234AL Code CR 1234CR Notes SMS commands can be sent from any mobile phone or from an SMS website Command words are not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 A RP A confirmation message following an arming operation will be sent to the user Confirmation or Fail operation messages can be assigned to the actions of arming disarming bypassing activating outputs or changing follow me definitions 3 3 Smartphone Web Operation Agility 3 is smartphone and web friendly Downloading the App The smartphone app can be downloaded from the apple App store under the iRisco name or from Android play store Page 24 Agility 3 User Manual RISC Creating Security Solutions TW Self registration To enable the use of the iRISCO App register your panel to the RISCO cloud Note If using GPRS verify with your installer that your panel is set to GPRS communication 1 Navigate your browser to www riscocloud com register 2 Enter your details in the form 3 Inthe Panel ID field copy the 15 digits of the panel from the sticker located on the side of the panel
22. OSHE WEB 26 07 2012 16 25 00 Yes Alarm CORRIDOR 1 26 07 2012 16 20 00 Yes M Save history logas 9 HTML O PDF 9 TXT SAVE PRINT LOG System status received at 26 07 2012 16 55 00 local time at control system Page 57 RISCe Creating Security Solutions Agility 3 User Manual Video Verification Using the 2 way wireless video verification PIR detectors installed in your home the Web Application enables you to view live images over the Web through the Cameras sub menu Use the Images sub menu to browse Stored Video Events images f rome ennonn smes stor vo ane Ea Cameras Images Settings Help Cameras 9 EHTRAHCE Take Image a CORRIDOR 1 Take Image System status received at 26 07 2012 17 51 00 local time at control system Discuss this capability with your security service provider to determine if it is applicable to your system Home Automation The Web Application allows you to control and schedule up to 16 automated lights and appliances in your home The application offers a comprehensive interface that enables you to view the settings for all of your automated devices at once Additionally you can add edit or delete devices from the comfort of your PC The Automation page displays a table of your automated devices and each device s scheduled settings Discuss this capability with your security service provider to determine if it is applicable to your syste
23. RESH STATUS Master users can click a listing bottom displayed ADD NEW row to enable creation of a new user similar to the process of Self registration EH ARM DISARM HISTORY Eg AUTOMATION LOG OFF System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help ADD Username Password Confirm i Owner User Password HU First Hame Verify Password Middle Hame Last Hame Phone System status received at 25 07 2012 17 05 00 local time at control system Change Password Click Settings then Change Password to change the password you use to login to the Web Application Page 53 RISCe l Creating Security Solutions Home ARMDISARM HISTORY AUTOMATIOH System users and codes Web interface users and code Change Password Zor e Bypass Change Appearance Alerts Descriptors Help Agility 3 User Manual Old Password New Password Confirm New Password SET NEW PASSWORD Please enter anew password Changing your password will not affect your login name System status received at 26 07 2012 14 40 00 local time at control system 1234 Mark Logged in Full Armed REFRESH STATUS Zone Bypass On The Main Page menu click SETTINGS then Zone Bypass to bypass specified zones in your home that you don t want to receive event messages from Th
24. Y stay armed by remote control ZZ Tamper I O Mdl Tamper alarm from I O module Tamper I O Mdl Tamper alarm restored from I O module Tamper Keypad Tamper alarm from keypad ID Y Tamper alarm restore on zone no XX Tamper rst KP y Keypad Y tamper restore Tamper Siren y Tamper alarm from wireless siren Y User XX has entered into programming mode User 99 represents remote programming from the configuration software Event message display cannot be suppressed as specified by EN50131 1 2006 Tamper Zone xx Tamper alarm from zone no XX Page 47 RISCe i Creating Security Solutions Cone Appendix D Web User Application The Web User Application provides a full interface to your system from a PC cellular phone or PDA using the WAP portal Via the Web you can perform a wide range of tasks Agility 3 User Manual such as arm disarm zone bypass user code management and home automation control Logging In This application is hosted by your service provider behind a secure firewall Access your account through the supplied portal address default www riscocloud com login page English 4 recognized leader in the global security solutions market RISCO Group designs develops manufactures and markets end to end security solutions Robust applications and creative wired and wireless systems have raised the bar on commercial industrial institutional and residential security In the home
25. abilities of the Smartphone app with the web application users can also configure RISCO s PIR Camera settings such as the number of images taken image resolution and more The application is powered by the RISCO Cloud server Page 8 RISCe Creating Security Solutions 3 y WI Core Agility 3 User Manual 1 4 Status Indications LED Indicators The LED indicators provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED Bal Green The Power LED indicates system operation Condition Description On Power OK Rapid flash Indicates AC trouble Slow flash Indicates low battery trouble Arm Alarm LED l Red Condition Description On System armed Rapid flash Alarm Slow flash System in Exit delay Stay LED Red Condition Description On System armed at STAY Off System disarmed Ready LED v Green Condition Description On System ready Off Open zones Slow Flash System is ready to be armed while a specially designated entry exit door remains open Trouble LED A Amber Condition Description Rapid Flash Trouble Off No trouble Note When all LEDs flash one after another in sequence the system is in Learning mode Page 9 RISC Agility 3 User Manual Creating Security Solutions i y Cre Status Button Service Call Listen amp Talk The button on the main unit can be defined as a system status indicator or as a S
26. ag is already stored in the system s memory 3 error beeps will sound and a reject message will appear Page 28 RISCe Creating Security Solutions 3 y WI Core Agility 3 User Manual Deleting a proximity tag Deleting proximity tags can be done by in two options By user number Use this option to delete a tag for which the user is known By tag Use this option to delete a tag for which the user is not known gt To delete by user 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 4 Scroll the menu to the option Delete by user Press Using the arrows scroll to select the user for which you want to delete the proximity tag and press 4 The display will show Delete User Are you sure Use the key to 7 select Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded gt To delete by tag 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes O 2 Scroll the menu to the option Delete by tag Press 3 Within 10 seconds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send an SMS send an E mail or employ unique tones or messages to express the active event or perform push notificati
27. and in the workplace millions of customers depend on RISCO Group s integrated solutions For over three decades RISCO Group has developed and manufactured reliable products with professional service and local support that speaks your language designed and delivered with care A RISCO Cloud Remote Management Applications That Are Always On Use this web application to perform a wide range of tasks such as arm disarm zone bypass user code management and home automation control Control and schedule automated Enter your Username email Password and Pass PIN Code see Self registration page 25 alter the interface language as required and then click ENTER The Main Page After logging in your system s home page is displayed The following diagram shows the home page and explains the main elements of the web application s interface Page 48 RISC Creating Security Solutions E Agility 3 User Manual ARM DISARM SETTINGS HISTORY VIDEO Menu Bar re fy fy f d yi ai dy ArmDisarm Settings History X o Arm and disarm your control system Manage different aspects of your View a full list of system events that remotely control system and web user occurred in your home Print or save interface the log file Workspace Video L Alerts i AY t i Automation View images from PIR cameras or Manage contacts for system event Web control over your
28. arm Security Message Intruder Alarm System Name John s Residence Event Fire Alarm Zone 5 Entrance door Time 01 April 2008 16 12 Partition Partition 1 First floor Service Contact Monitoring Station 01 03 5676778 Page 10 Agility 3 User Manual Sound Indications RISCe Creating Security Solutions 3 y WI Core In addition to the visual indications provided by the Agility s LEDs your system produces audible notification after certain events Condition Intrusion alarm Fire alarm Exit delay Entry delay Confirm operation Reject operation Arm Disarm squawk Description Continues rapid beeping Staggered rapid beeping Slow buzzer beeps until the Exit Delay time period expires Slow buzzer beeps until the Entry Delay time period expires A one second tone Three rapid error beeps 1 siren chirp System armed 2 siren chirps System is disarmed 4 siren chirps System disarmed after an alarm Page 11 RISCe Creating Security Solutions i y S Cre Agility 3 User Manual Chapter 2 Local System Operation 2 1 Arming your system Arming your system causes the intrusion detectors to trigger an alarm when violated The arming operation will be followed by a local message announcement if defined Before arming the system check the vi Ready LED and make sure that the system is ready to be armed If the system is NOT ready to be armed secure or bypass the violated zone s and t
29. burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such event will not occur or that there will be no personal injury or property loss as a result thereof Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin seller s maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week RISCO Group 04 13 5IN1870 Page 60
30. c 38 DES TAVAICACIOM CIEN 40 Appendix B Remote Control User Operations 41 Noctis Socio PR A volgi 41 Status LED D ZZer dic aloe as ssa sane aae 42 Changing Remote Control PEN DUB setenta etta et avete sth etta a toca oS 42 Appendix C Installer Event Log Messages eese 43 Appendix D Web User Application eee eese eee een 48 O T oO on BROOD DOO De EEE T 48 TBE NISIDUPAPP ere eee er eee ee 48 Arming and Disarming via the Web Application sss 50 Page 4 RISCe Creating Security Solutions TUI Agility 3 User Manual Chapter 1 Introduction Congratulations on your purchase of Agility 3 RISCO Group s Picture Perfect Wireless Security System RISCO Group s Agility 3 elegantly combines state of the art video verification and Smartphone apps with advanced wireless security and safety features Monitoring stations can now identify false alarms as video verification enables immediate confirmation of a crime in progress prioritizing response increasing efficiency and giving you on the go control and monitoring of your home security Featuring remote management advanced communication simple installation and a comprehensive range of peripherals Agility 3 with video verification is the ideal
31. ctions Automatic Arming Disarming An arming program automatically arms and disarms the system during your required time intervals Automatic UO Activation A UO home appliance activation program automatically activates and deactivates UOs during your required intervals In addition each program can be defined to be activated in a different manner during vacation Once your installer defines a schedule program it will be activated You have the option to deactivate a program according to your needs gt To disable a weekly program 1 Press C 2 Enter your user code 3 Scroll the menu using the arrow keys to the option Clock and press 42 4 Press to enter the Scheduler menu Page 30 RISCe Creating Security Solutions 3 y WIE Core Agility 3 User Manual 5 Select the Scheduling program index number Use the key to activate 2 deactivate and press 4 5 Macro keys Programming Macro Keys Agility enables the installer or Grand Master to record a series of commands and assign them to a macro When the macro is invoked the recorded commands are executed from beginning to end Up to 3 macros can be programmed to a system using the Agility LCD keypad or the Configuration Software Before programming a macro it is recommended to perform your required series of commands making a note of every key you press while doing so Notes Macros cannot be programmed to perform disarming commands Macro keys are
32. display was last updated is shown This information is displayed according to the local time at the control system To refresh the current system status click the REFRESH STATUS button on the right hand side of the Status bar Page 49 RISCOG x i lutions Creating Security So utions Agility 3 User Manual Workspace The workspace offers additional links to the following pages of the application including Users and Codes History Alerts Change Password Video When you choose a page either from the Main Menu or from the workspace the page is displayed in the workspace For example if you choose Arm Disarm from the Main Menu System Operation area and System Status area are displayed in the workspace see the figure below Home Button On the main menu clicking HOME returns you to the Main page Arming and Disarming via the Web Application ammos oron voeo aro Full Arm Help System Operation System Status Disarmed DISARM System status received at 25 07 2012 16 36 40 local time at control system Arm and disarm the system using the System Operation Area buttons or upper right Arm button with Full Arm Part Arm dropdown E When using the Web application the system is armed with the programmed delay On the Status Bar at page bottom the current system status is displayed in our example it is Disarmed and SYSTEM READY which means that the system and all the detectors are wo
33. dvanced 2 Prepaid SIM 2 Reset SIM y After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is defined by your installer Advanced gt Restore Alarm The user must V y s approve an alarm that occurred in the system After disarming an alarm an Alarm Memory Display will appear on the screen Advanced gt Restore Trouble If defined by your N V installer use this option to reset a trouble condition after it has been corrected Page 33 RISCe Creating Security Solutions i VER Operation Advanced gt Service Mode Used to silence an alarm initiated by any tamper for a Service Time period specified your installer Use this option when replacing the accessory battery Advanced View IP Address Use this option to view the IP address of the Agility Advanced gt CS Connect Enables to establish communication with the configuration software at a predefined location through IP or GPRS Advanced gt Exit Entry Beeps Enables to control the exit entry beeps of the current keypad Follow Me Define Used to define Follow Me destinations phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting Codes Tags Use this menu to set tags and user codes in the system For detailed information refer to Chapter 4 page 26 Clock Time amp Date Allows the setting of the sys
34. e Agility 2 Way Remote Control User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code Common Operations auio high Security Mode Stay Arm Operation Full Disarm System Status Output Control j j ra Long AOA EN gt A B C mone Code simultaneously for 2 seconds Clear Operation Consult your installer which commands are defined with a code a Pressing EJ gt will cancel the Entry Delay time Pressing EJ gt will give status indication only by the LED of the remote control and not by local voice message Ask your installer which device is assigned to which key Use this command to clear the remote control operation Advanced Operations Operation Quick code Sequence Away Partition 5 gt gt 1 2 3 Arming Code Stay Partition 1 2 3 9J j amp 3 E gt j 183 3 Arming Code Patoni25 1a ao Page 41 RISCe CreatingS ity Solutions reating Security 9 ooo p RN Status LED Buzzer Indications Agility 3 User Manual After each transmission indicated by a flashing Green LED from the remote control the Agility sends a status response indicated by the remote control s LEDs and Buzzer LED Indications Operation 1st LED 2nd LED Send Receive command Status If the 1st LED changes to orange it indicates a low battery condition Buzzer Indications Changing Remote Control PIN Code
35. e Controls It is assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remote control has an identification code of 24 bit so the number of options is 2 24 For a remote control to operate with the Agility a write process must be made after which the keypad is registered with the panel A valid remote control is one Learned by the panel and allows Arm Disarm A non valid remote control is one not Learned by the panel and does not allow Arm Disarm Page 37 RISCO Creating Security Solutions Appendix A Keypad User Operations The following section details the user operations from the 2 way LCD wireless keypad User operation can be defined to be activated by a quick mode or high security mode that Agility 3 User Manual requires the use of a code or proximity tag In the high security mode the proximity tag can be used as a substitute for inserting a user code when the display prompts to Insert a code Common Operations Quick Operation High Security Mode Press followed by code or proximity tag O Awa F ENT MEM 3 Press 8 followed by code or proximity tag Full Disarm Press followed by code or proximity tag Consult your installer for the operations defined with a code For optimal use of the proximity tag use it from a distance of 1 2 cm 0 4 0 7 from the center of the keypad s door For Stay Arming with no entry
36. e Zone Bypass page displays a list of the zones i e sensors in your system and allows you to bypass them or unbypass them as required A bypassed zone is ignored by the system and will not generate an alarm when triggered To unbypass is to restore the zone effectively instructing the system to monitor activity from that zone All bypassed zones are automatically unbypassed when the system is disarmed Why would you need to bypass a zone If a window or door has been left open the system status will appear as Not Ready Nevertheless you may want to arm the rest of the system and close that window or door when you arrive home To do so you must bypass the zone To restore a bypassed zone to normal operation you can unbypass the zone Page 54 RISCOG Agility 3 User Manual Creating Security Solutions are E ARM DISARM HISTORY E AUTOMATION Pass Code LOG OFF System users and codes Web interface users and codes Change Passworni Zone Bypass Cha ige Appearance Alerts Descriptors Help ZOHE BYPASS Name State Trouble Action 1 ENTRANCE i Ready No C Bypass 2 coRRDOR Ready Yes C Bypass UPDATE Please click Update or Refresh Status to view current bypassed zones System status received at 26 07 2012 14 59 10 local time at control system Change Appearance On The Main Page menu click SETTINGS then Change Appearance to change the color scheme of your accoun
37. ed to a land telephone line and an answering machine is in use at the premises let the line ring once then hang up wait 20 seconds and call again 3 Ifananswering machine is not in use at the premises wait until the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used depending on installer wiring 4 Enter your 2 digit remote access code within 5 seconds Default code 00 The following message is announced Hello Please Enter Your User Code Followed By 3 Enter your user code followed by Default code 1234 5 After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations Voice Operations Menu The Voice Operations menu announces options and instructions on how to use the system functions The options in the Operations menu vary according to system status and your access rights Following is a list of the remote operations options Operation Quick Key Combination Arming all partitions Press 1 1 Arming a selected partition Press 1 9 followed by the partition number Disarming all partitions Press 2 2 Disarming a selected partition Press 2 9 followed by the partition number Page 20 RISCe Agility 3 User Manual Creating Security Solutions Operation Quick Key Combination Changing Zone B
38. eys scroll to the option Codes Tags and press i Note If you enter a wrong user code the keypad produces 3 short beeps and the Wrong Code Please Try Again message will be heard Press OO quickly and re enter the above sequence correctly 42 4 Scroll to Access Codes and prose Using the arrows scroll to select the User Index number to which you want to 5 You will see the option New Change Press assign a user code and press 4 Note In the Agility system the User Index number is from 00 to 31 where 00 belongs to the Grand Master 7 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 8 Repeat the above steps for additional codes until you have completed your list Deleting User Codes At times you may want to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be disarmed in order to delete user codes gt To delete a user code 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete By User pros MO Using the arrows scroll to select the User Index number which you want to e delete and press Page 27 RISCe CreatingS ity Solutions reating Security ae re Agility 3 User Manual 4 The display will show Delete Code Are you sure Use the key to select 4
39. hen proceed Failing to arm the system will be indicated by the system Your Agility offers the following kinds of arming Note If you are unable to arm the system press the status key to view system messages Away Full arming Away arming prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will arm after the designated countdown time Exit delay and a local message will sound Once you have armed the system exit via the designated final exit door To arm using Away Full arming procedure Quick mode High security mode Press code Quick mode a High security mode a code or proximity tag Press 6 Send SMS Code A example 1234A Page 12 RISCOG Agility 3 User Manual Creating Security Solutions re Click Full Arm Stay Home arming Stay arming activates only perimeter detectors as defined by your installer enabling individuals to remain inside and move about the premises while the system is partially armed To arm using Stay Home arming procedure T Quick mode High security mode code Quick mode a High security mode a Press button or button 4 if defined Advise with your installer code or proximity tag Send SMS Code H example 1234H Click Part Arm 2 Partition arming One of the Agility s advantages is its ability to divide the sy
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41. m Page 58 RISCe Creating Security Solutions 3 y WI Core Agility 3 User Manual FCC Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the dealer or an experienced radio TV technician FCC Warning The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment FCC ID JE4AGILITY Valid for P N RW132V441ENA IC 6564A AGILITY Valid f
42. n distress Service call The Service Call feature enables you to call the Monitoring Station by pressing a key To establish the service call press the button on the main unit or press simultaneously the buttons g D on the bi directional keypad Note The Service call should be defined by your installer 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations using simple SMS commands The following section describes the SMS commands and the response of the system to these commands Note This application is available only if a GSM GPRS module is installed in your system Operation SMS Message Structure Example Arm all partitions Code A 1234A of a user code Arm all partitions Code H 1234H to Stay Home Arming Disarm all Code D 1234D partitions of a user code Arm by partition Code A Partition No 1234A1 Stay Home arm by Code H Partition No 1234H1 Page 23 RISCe CreatingS ity Solutions reating Security olutiops re Operation partition Disarm by Partition Bypass a zone Un bypass a zone Activate Output Deactivate Output Change FM number Get system status Get last alarm memory Get SIM credit level for prepaid cards Agility 3 User Manual SMS Message Structure Example Code D Partition No 1234D1 Code B zone number 1234B05 Code UB zone No 1234UB05 Code VOON UO No 1234UOON1 Code UOOFF UO No 1234UOOFF1 Code FMPHO
43. n the system Scroll down the troubles list to view all troubles in the system To enable one time arming from the keypad 1 Press and enter your user code to access the user menu 2 Goto Activities gt Bypass Trouble 3 The following question will appear Bypass troubles Are you sure N Using the a key change to Y and press to confirm 4 Press to return to main display and perform the arming operation again Page 14 RISCOG Creating Security Solutions TUI Agility 3 User Manual 2 2 Disarming your system Disarming your system causes the detectors not to trigger an alarm when violated When you enter the premises the Entry Delay begins to count down You must disarm the system within the Entry Delay time to prevent the system from triggering an alarm The disarming operation will be followed by a local message announcement if defined Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer Your Agility offers the following kinds of disarming System disarming Disarming deactivates the partitions assigned to the specified user code To disarm using Procedure for Disarming
44. not available in the slim keypad gt To program a macro 1 Inthe Macro menu select a macro A B or C and press gt 2 Enter the sequence of characters according to the following table Used to enter numerical characters pm Used to move the cursor to the left Page 31 RISCe CreatingS ity Solutions reating Security Olu OF rre Key Represents and 0 simultaneously Deletes your entry from the cursor position forward Agility 3 User Manual 2 Used to end the sequence and save it to memory alla Use to toggle between ay INV and all of the a 88 numeric characters 42 Press to save your entry The series of characters is saved and assigned to the selected macro For example To arm partition 1 with the code 1234 enter the following sequence 1 a 1234 Activating a Macro Hold 7 8 9 on the keypad for 2 seconds to activate the macro A B C respectively A confirmation message will be heard Macro X activated 4 6 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User Functions mode The following section lists these functions Note Although these functions are in the User Functions menu you can ask you installer to program some of them for you To enter the User Functions mode press followed by your user code The following table shows full Keypad Operations according to u
45. on to your smart phone application Note When the Agility is connected in cloud mode depending on system settings the system may only be able to send emails or push notification to Smartphone applications Toenter edit a Follow Me number Press C 2 Enter your user code 3 Scroll the menu using the arrow keys to the option Follow Me and press O 4 Select the Follow Me index number you want to edit and press 42 5 Press to enter the Define menu Page 29 RISC Agility 3 User Manual Creating 6 Enterthe phone number including the area code if required or an e mail address as requested on the screen and press Y Up to 32 digits can be included in the phone number 7 If required include the special functions described below to achieve the related effect You can press the or a keys to toggle to the required character Function Results Stop dialing and wait for a new dial tone W Wait a fixed period before continuing Send the DTMF character ii Send the DTMF character Delete numbers from the cursor position O Simultaneously 42 8 When done with your complete entry pres id to store it 4 4 Scheduler The Agility enables you to automate some system operations This is performed by defining weekly programs by your installer Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following fun
46. or P N RW132V441ENA Page 59 RISCe CreatingS ity Solutions reating Security adi re Agility 3 User Manual RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller Seller cannot guarantee the performance of the security system which uses this product Seller s obligation and liability under this warranty is expressly limited to repairing and replacing at Seller s option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Seller s obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by
47. p MS y call error Communication fail trouble to MS phone no Y MS y restore Communication fail trouble restore to MS phone no Y Msg Box Tamper Tamper alarm from the Listen In message box unit No Com IP card Communication failure between the Agility and IP card No comm I O Mdl Communication failure between the Agility and I O module DIY No comm Siren y Communication failure between the Agility and siren Y No comm GSM No communication between the GSM GPRS Module and the Agility Phone fail If the phone line is cut or the DC level is under 1V Phone restore Phone line trouble restore Police Keypad y Police panic alarm from wireless keypad Y Police KF yy Police panic alarm from remote control YY Msg Box Tmp Rst Tamper alarm restore from the Listen In message box unit PTM Send Data Load new parameters into the Agility from PTM accessor p Silty y Radio Lbat S y Radio low battery trouble from siren Y Radio l bat rS y Radio low battery restore from siren Y Remote away P y The system has been armed from the configuration software The system has been programmed from the configuration software Remote stay P y The system has been armed in STAY mode from the configuration software T E Siren y Lost Rst The Agility received a signal from siren Y after it has been regarded as lost Page 46 RISCe Creating Security Solutions 3 y WI Core Agility 3 User Manual Stay P y KF zz Partition
48. perform bi directional communication followed by the code Repeat the event message Press Repeat the Acknowledge menu Press Note If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes and no calls are initiated to the FM number If a valid user code is not entered within 10 seconds the system hangs up Bi directional Communication The Listen In and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone or remotely talk to your premises via the Agility loudspeaker for example to guide someone in distress Page 22 RISCe Creating Security Solutions 3 Y A Core Agility 3 User Manual To listen in or talk 1 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To Listen and Talk Open channel press 3 To return to the previous menu Press Select the desired option Press to end listening in and talking communication and return to the Operations menu Bi directional Audio Options after an Alarm In the event of Burglary Fire and Medical alarms the Agility is able to report these events and then stay on the line This allows the monitoring service to perform Voice Alarm verification verify the alarm or Verification in order to verify a cause of event or guide someone i
49. rking properly and an alarm event has been reported Use this tab to specify a variety of application parameters Page 50 Agility 3 User Manual SETTINGS HISTORY RISCOG Creating Security Solutions ore fee aon EWES ocr System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help System users and codes Manage system users Web interface users and codes WWW Manage web interfaces users Change Password Upon logging on for the first time change your password to prevent unauthorized access Displays a list of the zones i e sensors in your system and allows you to bypass or unbypass them Ma Change Appearance Allows you to choose a colour scheme for your web user interface GA Alerts Manage contacts for system event notification allowing you and your family to always stay informed Welcome to your web user application a comprehensive interface to your home The current status of your system is displayed in the status bar at the bottom of this page Using this application you can arm or disarm your system or select any of the functions listed above User code management HOME ARM DISARM HISTORY ES AUTOMATION LOG OFF System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help 1
50. s ZoneType Name 1 PIRCAM ENTRA NCE ES 2 PIRCAM CORRIDOR 1 ES Save and update Cancel System status received at 26 07 2012 16 39 02 local time at control system 1234 Mark Logged in ALARM SYSTEM READY REFRESH STATUS Event Log History The History page displays a log of events that have occurred within your system For each event you can view the date and time that the event occurred a description of the event and the user or device that caused the event Additionally you can see whether or not the event was reported to your monitoring service When the log is full the oldest events are automatically purged and are replaced by new events In addition to viewing the event log you may also save the log to a file HTML PDF or TXT or print the log For further details on how to use the Web Application refer to the Help menu included in the application To view the system s event log e Click the History tab to display the following HOME ARM DISARM SETTINGS HISTORY VIDEO AUTOMATION LOG OFF Help HISTORY Refresh log Last updated at 26 07 2012 16 37 52 Description Zone User Device Local time at control system Reported e Open After Alarm FRANK WEB 26 07 2012 16 43 00 Yes Alarm CORRIDOR 1 26 07 2012 16 43 00 Yes alarm ENTRANCE 26 07 2012 16 43 00 Yes Full Arm FRANK WEB 26 07 2012 16 43 00 Yes 9l web User Snapshot MOSHE ENTRANCE 26 07 2012 16 28 00 Yes Open After Alarm M
51. sers V User is able to perform this function User is unable to perform or see this function Operation Grand User Installer Master Activities Bypass Zone Provides the ability to bypass any v y of the system s intrusion zones Bypass zone gt Select zone Define Y using the key and press Page 32 RISCe Agility 3 User Manual Creating Security Solutions Operation Grand User Installer Master Main Buzzer On Off Used to control the main y V V unit buzzer Walk test Used to easily test and evaluate the V V operation of selected zones in your system Output Control Allows user control of V V previously designated external devices e g an appliance a motor driven garage door etc Output Control gt Select Output Define Y using the key and press Bypass Troubles Used to confirm all troublesin vV y 7 the system in order to enable arming operation Anti code If defined by your engineer the V V Agility can be defined to be not ready to Arm after an alarm or tamper condition To restore the system to Normal Operation mode installer code or an Anti code must be entered Entering the code supplied by the installer at this location will restore the system to the Normal Operation mode Advanced gt Prepaid SIM gt Check Credit y Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your installer A
52. stem in up to 3 partitions Each partition may be managed as a separate security system each of which can be armed and disarmed individually regardless of the condition of the other Partitions can be armed or disarmed one at a time or all at once and each partition can be armed at Stay or Away Only users that have been defined to operate multiple partitions can operate more than one partition and arm disarm all partitions at once Page 13 RISC Agility 3 User Manual Creating Security Solutions i VER To arm using Partition arming Away or Stay procedure Quick mode ju GJ LU High security mode 539 Wa s GTL code Quick mode OOO a High security mode 06 gt code or proximity tag Press button or button 4 if defined Advise with your installer Send SMS Code A or H Partition 1 2 or 3 Example 1234A1 For more information refer to page 23 Force Arming Force arming arms the system regardless of open zones Your installer must enable this option Note Force arming the system results in leaving part of the system unsecured Arming with troubles in the system If required and defined by your installer all troubles in the system should be confirmed to enable the arming operation while performing arming from the wireless keypad When trying to arm the system with troubles the display will show a System Troubles 2 message Press the e key to view the troubles i
53. t EH ARMDISARM SETTINGS HISTORY ES AUTOMATION Pass Code O LOG OFF System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts Descriptors Help APPEARAHCE Select Color Scheme BOXER FOREST CHERRY SET SET SET OPAL DAWH DUSK System status received at 26 07 2012 14 59 10 local time at control system Page 55 RISCe Creating Security Solutions are Agility 3 User Manual Alerts The Alerts feature allows those people included in your contact list to be notified by email when certain events occur gt To add alert notification recipients to your contact list 1 On the SETTINGS tab click the Alerts sub menu to display the following ETE ARM DISARM SETTINGS HISTORY EJ AUTOMATION Pass Code I oisarm Loc orr System users and codes Web interface users and codes Change Password Zone Bypass Change Appearance Alerts lescriptors Help Hame Email SMS Phone Test Edit Delete Robertos roberto ctero riscogroup es jEdit Delete JB Covarel jb covarel riscogroup com 33 625540697 Edit Delete Gilles Becassis gillesh riscogroup com Test jEdit Delete ivan ivan riscogroup it 393939144833 UE ISS miguel chaves mch koben com ar 541136926931 Test edit Delete gerardot gepereda interamsa com Test Edit Delete http home electline com Edit Delete yanib feae peee hans hans altecbeveiliging nl
54. tem time and date This definition is required for setting the scheduler programming in the system Scheduler Enables you to activate or deactivate preprogrammed schedules that were defined by your installer Up to 8 weekly programs can be defined in the system during which the system automatically arms disarms or activates utility outputs Event Log To view a list of system events that have occurred Service Information Page 34 Agility 3 User Manual Grand User Installer Master y NI y y y y y RISCe Agility 3 User Manual Creating Security Solutions Operation Grand User Installer Master Allows the display of any previously entered v v service information Name and phone Macro Enables the installer or GM to record a series of y y commands and assign them to a macro For more information refer to section 4 5 Macro keys page 31 Page 35 RISCe Creating Security Soluti Re g Security olutions c Agility 3 User Manual Chapter 5 System Specifications The following technical specifications are applicable for the Agility Electrical Characteristics System Power 230VAC 15 10 50Hz 50mA Optional 9VAC 50 60Hz Units Consumptions Main board Typical 130mA GSM Stand by 35mA Communication 300mA Modem Stand by 20mA Communication 60mA IP Card 90mA Max Backup Battery Sealed Lead Acid Battery 6V 3 2Ah Battery Dimensions
55. vent call 1 Pickup the phone 2 Say Hello or press The Event Announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen Page 21 RISCe Creating Security Solutions i TI Agility 3 User Manual Notes If no voice is detected the event message will start playing 5 seconds after phone pick up Press to begin playback of the event message from the beginning To repeat the Event Announcement message press 7 To bypass the Event Announcement message and go directly to the Acknowledge menu press 3 Acknowledge the event See Acknowledge Menu Acknowledge Menu After the Event Announcement message is made the following list of options is announced Operation Digit Acknowledge Message Press 1 Acknowledging an event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number Acknowledge and stop all dialing Press 2 This option acknowledges the event and stops the system from calling followed by the next FM numbers to report the event the code Acknowledge and access the Operations menu Press 3 The Operations menu lists the available options for remotely operating followed by your system the code Listen In and Talk Press 6 This option enables you to
56. wireless solution for your residential and small commercial requirements This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic arming and disarming commands for the system 1 1 Key Features Up to32 wireless zones 1 way or 2 X 10 support way wireless detectors 4 optional 250 Events Log wired zones with I O expander 31 User codes Grand Master code 5 fixed authority levels for user 2 Proximity tag for each user 3 partitions 3 wireless keypads LCD or LED 3 wireless sirens internal or external 2 a TT 8 rolling code keyfobs ui Se l 16 Follow Me destinations 4 outputs I O expander 2 way listen in and talk Upto8PIR Cameras for video verification Smartphone operation of principal functions Full voice guided menu for remote system operation Page 5 RISCe Creating S ity Solutions reating Security ied rre Agility 3 User Manual 1 2 Agility Architecture Your Agility controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself The following diagram shows the
57. y be required for arming disarming or used to activate specific functions 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do There are four different authority levels available for users of the Agility Notes Agility can support up to 31 different user codes and one master code User codes may have variable lengths up to 6 digits Your Agility was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described Page 26 RISCe Creating Security Solutions 3 y A Core Agility 3 User Manual Setting Changing User Codes The user assigned the Grand Master authority level can change all user codes but cannot view the digits in the user code fields Users with other authority levels can only change their own codes The system must be disarmed in order to set or change user codes Note User codes can also be defined from the web application gt To set change a user code 1 Press and 2 Enter your code 2 3 Using the arrow k
58. ypass status Press 3 followed by the zone number and then 9 Operating Utility Outputs Press 4 followed by the output number Changing Follow Me FM Press 5 followed by the FM number and 2 numbers Enter the new phone number and press 1 Listen in to the premises Press 6 1 Talking to the premises Press 6 2 Listen and Talk to the premises Press 6 3 Recording messages that arenot Press 7 1 5 included in the message bank 5 messages Recording an opening message Press 7 6 Exiting the System Press 0 To return to the previous menu Press To repeat the menu options Press Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling vou a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and remotely operate the system Notes Follow Me messages are performed only after reporting to the Monitoring Station Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call To receive an e
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