DCP360i Startup Guide
Contents
1. ccccccccssseeeeesssteeeeeeeeees 7 Checking Accessories seeeeeeeeeee eeren ereenn 7 Content of Attached CD ROM cccceeeeeeee 7 Protection of Color Printing Part a se 7 Handling the Ink Ribbon and Card ceeeeeee 7 Cautions for Handling ccceeceeeeteeeeneeeeees 7 Storage Method ccccecccssseeceessneeeeeessnteeeeeees 7 Storage and Handling of Card After Printing 8 Purchase of Ink Ribbon and Card 00 8 Escape Clause cceeccecceseeeeeeeeeeeeeseeeeeeteaeeeseneeees 8 Part Names cceceseeeeeeeeeeeeeeeeeaeeeeeeees 9 Front Right anana a 9 Rear ett invert Ave ends 9 When Printer Door is Open s es 9 DCU o Ea E abo eee bin 10 Location for Installation csseceeeeeeeeeees 10 Setting Up the Printer cccecceessseeeeeeeenees 10 Connecting the Laminator cccceeeseeees 10 Connecting the Power Cord ccceseeseeees 11 Mounting the Card Stacker 0 cccessseeeeees 11 Ejection Of Card o cccecceeeeeceessseeeeeeeeeseeeeeeees 11 Setting the Ink Ribbon eeceesseeeeeeeteeees 12 Adjusting Card Thickness ccccsscceeeeenees 14 Setting the Card ccccccccsesceecessesseeeesseneeees 14 When Using a Magnetic Card n se 16 When Using a Contact type IC Card 4 16 Supply Of Card ureri e E a E 16 Connecting the USB Cable ecseeeeeeenes 17 Con2. Remove ribbon sags 1 Place your fingers on top of the printer door and open towards you Open slowly while supporting with your hands Remove ink ribbon cassette g caurion caution When the ink ribbon is installed be careful not to drop it into the inner section when pulling out Do not install the ink ribbon on top of the cassette the printer door Do not rest your elbow or place heavy objects on top Doing so may damage the printer door When removing the cassette for cleaning always stand it as shown in the photo below 2 Remove ihe ink nibbomcassett Allowing the inked surface to touch the ground will make 7 the ink ribbon dirty and cause malfunction 1 Hold the release lever with fingers and 2 lift the lever to unlock Exchanging ink ribbons enat Upon ensuring that the ink ribbon is pulled out by about 3 cm turn the knob on the ink ribbon cassette in the direction indicated by the arrow to tighten the ribbon sag Shaft Remove the ink ribbon cassette while supporting it with both hands Stand the ink ribbon cassette on a flat and firm surface Remove any used ink ribbon Bobbin holder Bobbin holder Taking up Unused Release Lever Unlock Setup continued 3 Insert ink ribbon into the ink ribbon cassette 6 Close printer door With the inked surface facing the outside inner side rolled Shut the printer door tightly by pressing on the top rig
3. blink m Light off In order to connect to multiple printers setting will be required for the printer driver in use as well as for the card issuance software Do so by referring to the respective manuals 2 Set Unit Number 1 new Unit number will appear every time the RESET button on control panel is pressed Press the CLEAN button to save the setting when the Unit number that you wish to set appears The READY LED green only will change from blinking to lit when it is saved To change again press the RESET button to return to the setting mode 3 Switch off the power Installation of Software Connecting to the Host Computer l When installing the software log on shall be done by a qualified user Administrators Group Software Licensing Agreement Before using the software contained in the CD ROM supplied please read through the Software Licensing Agreement at the end of this manual You will not be allowed to use this software unless you have agreed to accept the terms stated in the agreement About software The following softwares are required in order to use DCP360i These are kept in the attached CD ROM 1 DCP360i Printer Driver Install the printer driver from the attached CD ROM when using DCP360i printer drivers Refer to the electronic file in the CD ROM Printer Driver Install Manual for method to install Refer to the respective guide books on the use of other printer dri
4. digital identification solutions Startup Guide Setup and Basic Usage of the Printer Dye Sublimation Direct Card Printer EDISecure DCP360i Model Read Me First Notes for Safe Operation Before Use See pages 5 to 8 See pages 12 to 13 Setup Setting Replacement of Card Setting Up the Printer RS See pages 10 to 17 See pages 14 to 16 Installation of Software Maintenance Connecting to the Host Computer F Installation of DCP360i software OS Checking Connection with the Host Computer VA See pages 18 to 19 J See pages 21 to 24 How to Read the Instruction Manual Troubleshooting Electronic Manual See page 20 See pages 25 to 28 e Thank for purchasing this product A Please read this manual carefully before use to ensure correct operation It is particularly important to read the Notes for safe operation After reading retain this manual carefully for future reference The product number is important for quality control Upon purchase check the back of the unit to make sure that the product number is correctly displayed Notes about this manual TF 1 This manual may not be reprinted in any way without permission 2 The contents of this manual as well as the specifications and design of this product may change without notice ME01 3 The illustrations used in this manual may differ slightly from the actual product KAT T189 009 Declaration of Conformity Model Num
5. flathead driver 6 Remove the thermal head To remove the thermal head from the shaft hold and move it to the left while pulling forward Slide the head exchange door to the left and remove by Lift it up while leading it through from underneath the head lifting it up bracket 4 Move the head cooling fan Lift towards you and lean it backwards a Head cooling z e fa Head shaft Head bracket 4 7 Install a new thermal head 5 Be careful not to hit the heating element of the thermal Hold the part of cable that is directly above the connector Reverse steps in 6 to install the thermal head while paying and remove by lifting them up carefully one by one attention not to catch the head cable Procedures for Changing Thermal Head continuea Check if the guide bearing of the thermal head is inside Hold the part that is directly above the cable connector the guiding slot and insert them slowly and securely one by one Push the fastening bearing at the head fastening unit onward ang MSEE TONNE nightie Joes Ikseeurely 9 Return the head cooling fan to its original position Head fastening unit Fastening bearing E 1 EI Pull the fastening il bearing forward fr using the head fastening unit Head fastening unit mn i 2 Push the head fastening unit into the back of the ag fastening bearing 3 i Check to ensure that the supporter unit is properly inserted int
6. document case pass holder eraser etc e Hairdressing products cosmetics etc Purchase of Ink Ribbon and Card Consult your dealer for any queries regarding the ink ribbon and card Make sure to use parts as specified below Ink Ribbon Use only specific ink ribbons Refer to the page 33 on Optional Items in this manual for the product names We do not bear any responsibility for problems occurred as a result of using ink ribbons other than the types specified Card Specifications ISO IEC 7810 type ID1 dimensions equivalent product ISO IEC 7811 2 Magnetic stripe equivalent product equivalent product ISO IEC 7816 IC card Depending on the material some cards may not be suitable for printing The use of contact IC cards other than the type specified may result in breakdown of the thermal head Consult your dealer beforehand on the material and other specifications of card to be used Escape Clause We do not provide compensation for any malfunction during card printing caused by breakdown of the machine ink ribbon defects or card characteristics In addition we also do not provide compensation for insufficient print quality which are not agreed in advance Please evaluate carefully beforehand Card Material Some card material may not be suitable for printing Using a contact type IC card other than those specified by the dealer may cause damage to the thermal head For d
7. Check the connection between the printer and host Operation check for the printer and installed software is computer when the No printer is found message is now complete For actual printing of cards refer to the displayed manual of the card issuance software or printer driver in 2 If Initializing is displayed wait till the Ready message use appears 3 Display of other messages indicates that failure has occurred Refer to Cause and Action for Error Code on page 25 of this manual How to read the Instruction manual electronic manual An instruction manual electronic manual is included in the attached CD ROM To view the manual you need to install Adobe Reader Ver6 0 and above on the host computer Adobe Reader can be downloaded free of charge from Adobe s website You can either open the instruction manual directly from the CD ROM or copy it to the hard disc of the host computer Content of the Instruction Manual electronic manual e Operating the Printer LED Display Names of Various Sections on control panel Button Control Initialization Test print using the printer alone e Differences between printing modes e How to Use the Status Monitor Screen Configuration Monitoring Printer Status Ready Status Display Error Status Display Other Status Display Changing Printer Settings Checking the Media and Printing Status Display When Ink ribbon is Unknown Checking Printer Configuration Resett
8. clean environment Electrostatic discharge on the ink ribbon and card may result in errors Refrain from activities that will generate static electricity such as rubbing the cards When replacing or replenishing old ink ribbons or cards with a new one that is stored under a low temperature leave it for more than one hour in the ambient temperature where the printer is used Using it directly will result in condensation causing printing error and breakdown e e e e Storage Method The storage conditions of ink ribbon and card can greatly influence the print quality Choose the following type of places for storage Storage environment Temperature 5 C to 25 C Relative humidity 40 to 60 Storage Place Avoid storing at the following places as it may result in ink ribbon and card degradation e Locations with direct sunlight e Locations with high temperature and humidity e Locations near organic solvent and diazo copying machine Storage period Ink ribbons should be used within a half year of purchase For cards please consult the dealer from which they are purchased Before use continued Storage and Handling of Card After Printing Avoid storing at locations with direct sunlight high temperature and humidity Contact with the following chemicals and stationery may also result in discoloration or fading of the card e Organic solvents such as alcohol film cleaner and diazo copier e Soft PVC file
9. door Printer will start to initialize and return to the Ready mode When there are frequent feed jams There is possibility that adjustment of the card cassette does not fit the card that is being used Refer to page 14 of this manual for adjustment of card thickness and card separator adjustment of the card cassette Jam inside the printer Open the printer door and remove the ink cassette Refer to page 12 of this manual Check the inside visually to find out where the jammed card is Use the corresponding method to remove the card according to the condition of the jam Do not touch inked surface with your hand Troubleshooti NQ continued A When card is at the right near Turnover unit Turnover unit 1 Open the jog cover behind the card cassette and turn the JOG dial Refer to page 26 of this manual Feed Jam on how to open the jog cover J Card Push with your hand if the card does not move 2 With the guard component green color on your right turn the Turnover unit vertical with your hand Turning T the Turnover unit will move the card away from its N center As such turn the jog dial to return card to the center of the Turnover unit while you are turning the Turnover unit Guard Component C When card can barely be seen from the encoder The encoder optional is located below the turnover unit Be careful not to drop the ink ribbon into the interior of the printer when r
10. on the attached CD ROM Attached CD ROM 0 ccccsscceeesesteeeeeeenaes x 1 Power Cord AC 120V type For North America 250cm x 1 AC 200V type For Europe 250cm x1 The supplied power cord instruction manual and attached CD ROM vary depending on the shipment destination and product model Cleaning Card for card transport roller x 1 e Card Stacker Sd x 1 Ink Ribbon Cassette s sr ttt trttttee x1 e Card Cassette Se E E E E A x 1 Cleaning Unit ee x 1 e Protection Card ee AETERNE x 1 e USB Cable 200cm ee x 1 Content of Attached CD ROM Instruction Manual Electronic DCP360i Printer Driver e DCP360i Status Monitor Printer Monitoring Setup Tool DCP360i Printer Driver Instruction Manual DCP360i Status Monitor Software Instruction Manual Protection of Color Part Be sure to carry out protective layer OP printing or laminating in order to protect the print part that performs color YMC ink printing to the next page Handling the Ink Ribbon and Card Cautions for Handling Pay attention to the following when handling the ink ribbon and card e Use of distorted or damaged card will result in card transport error Touching the ink ribbon or printed surface of the card directly with your hand will result in uneven print density Attachment of foreign objects to the printed surface may result in missing prints Change or replenish your ink ribbon and card in a
11. the host computer Please refer to the instruction manual of the host computer When there are multiple USB cable comection terminal on the host computer either one can be used Do not connect to the USB comection terminal on the host computer s monitor or keyboard It may not be recognized correctly When using a USB hub connect to the hub that is directly linked to the host computer Connecting Multiple Printers When connecting a host computer to multiple printers set different Unit Numbers from 1 to 7 for each printer Setting can be done at the printer s control panel Unit number is not necessary when only 1 printer is being connected 1 Set printer to Unit number Setting Mode Switch on the power while pressing the CLEAN button on the control panel READY LED Green and ERROR LED Red will be lighted when the CLEAN button is released Upon pressing the RESET button on the control panel the READY LED green starts to blink and the current unit number will be displayed There are 3 status namely ERROR LED red CARD LED red and INK LED red for each unit number which are shown as in the following diagram Initial value 1 LED Status and Unit Numbers Unit No 1 2 3 4 5 6 7 ERROR oe pce ce CARD mm m INK fo om om
12. to ensure that the power of the printer is turned off 1 Open the printer door remove the ink ribbon cassette and lock by lowering the release lever Refer to page 12 of this manual 2 Close printer door and switch on power of the printer The printer will initialize and the ERROR LED and INK LED will start blinking 3 Start cleaning i TE Cleaning Card Accessory 1 Peel off the both separator on the cleaning card 2 Press the CLEAN button on the control panel for more than 1 second ERROR LED Red and IMK LED Red will be turned on a light and READY LED Green start to blink 3 After 10 seconds later roller of the card outlet will rotate for about 20 seconds before cards can be drawn in Card outlet K 4 Insert the cleaning card into the card exit The card will be drawn in and cleaning will be performed automatically Roller at the card exit will stop if the cleaning card is not inserted within about 20 seconds In this case do again the same procedure from 2 3 The cleaning card cannot be inserted through the NG Card outlet on the right on the printer 4 Switch off the power after cleaning card is being ejected Wait for 10 seconds if you wish to switch on the power again The cleaning card is a disposable type It can only be used once Using a dirty card over and over again will dirty the roller and result in breakdown Consult your dealer for any quer
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14. at the thermal head is replaced every time when the display the rear side of the printer and pull one of these ends value exceeds 120000 Make sure that the power is turned off before cleaning 1 Open printer door and remove the ink ribbon cassette Refer to page 12 of this manual 2 Dip the cotton swab sold separately with alcohol sold separately and wipe the thermal head pe forward to remove the filter cover 2 Clean the filter Remove dirt attached to the filter with a vacuum cleaner While cleaning press down the filter to prevent it from being sucked into the vacuum cleaner The thermal head has been dismantled in the picture above for explanatory purposes Wipe the part indicated as direction carefully in a horizontal 3 Set the filter and filter cover onto the printer 3 Insert ink ribbon cassette and close the printer door Refer to pages 13 to 14 of this manual The thermal head may be damaged upon contact with human bodies that carry static electricity Be sure to touch the printer s screw metal portion before cleaning Be careful not to damage the thermal head by knocking against hard objects such as metal when cleaning Maintenance continued to the next page Cleaning the Card Transport Roller In most cases card jams are caused by dirty card transport rollers It is recommended that you clean it after every 1 000 pieces Check
15. before changing Do not loosen or remove any screws for which instructions are not given in the procedures 1 Place your fingers on top of the printer door and open by pulling it towards you Open slowly while supporting it with your hands l Do not install the ink ribbon on top of the printer door Do not rest your elbow or place heavy objects on top Doing so may damage the printer door 2 Remove ink ribbon cassette 1 Hold the release lever with fingers and 2 lift the lever to unlock Exchanging ink ribbons Upon ensuring that the ink ribbon is pulled out by about 3 cm turn the knob on the ink ribbon cassette in the direction indicated by the arrow to tighten the ribbon sag Remove the ink ribbon cassette while supporting it with both hands Stand the ink ribbon cassette on a flat and firm surface Release Lever Unlock Knob Eject ink ribbon cassette When the ink ribbon is installed be careful not to drop the ink ribbon into the interior of the printer when removing the cassette When removing the cassette for cleaning always stand it as shown in the photo below Allowing the inked surface to touch the ground will dirty the ink ribbon and cause it to malfunction Procedures for Changing Thermal Head continuea 3 Open the door for head exchange Remove the 2 fastening screws on the left of the printer s head exchange door using a
16. ber DCP360iyyyyy y A Z 0 9 or blank Product name Dye Sublimation Direct Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards Council Directives 1999 5 EC relating to radio equipment and telecommunications terminal equipment 89 336 EEC relating to electromagnetic compatibility 2006 95 EC relating to electrical equipment designed for use within certain voltage limits Harmonized Standards EN55022 1998 A1 2000 A2 2003 Class B EN55024 1998 A1 2001 A2 2003 EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 EN60950 1 2001 EN50371 2002 EN300 330 2 V1 1 1 EN301 489 03 V 1 4 1 Manufacture Victor Company of Japan Limited 2969 2 Ishikawa cho Hachioji shi Tokyo 192 8620 Japan Importer and distributor Digital Identifications Solutions Group Teckstrasse 52 73734 Esslingen Germany Tel 49 711 341 0 Fax 49 711 341 689 550 Year to begin affixing CE Marking 2005 Hachioji shi Dec 2007 A Wi ani Place Date Tsutomu Nakama Manager Quality Control Victor Company of Japan Limited For USA only This equipment has been tested and found to comply with the limits for a Class B digital device pursu ant to part 15 the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed a
17. door tightly by pressing on the top right section of the door l To prevent damage the printer door is made in such a way that it cannot be closed properly when the ink ribbon cassette is not locked or when the cassette is not inserted Closing the printer door by force in such a case may damage the device Checking After Changing Thermal Head After changing the thermal head confirm print position by carrying out test print using color ink ribbons To perform a test print press the Reset and Clean buttons on the control panel simultaneously for more than 1 second when the Ready LED is lit A test pattern will be printed Ensure that margins around the card are almost equal approximately 0 2 0 3 mm on the top bottom left and right Top Bottom Left lt _ Right Direction of test pattern Yellow on the top left To perform test print when the laminator is connected do so after the laminator has switched to the Ready mode Adjust the printer setting function on the DCP360i status monitor if the margin is not equal Procedures for using the DCP360i status monitor can be found in the instruction manual electronic manual recorded in the attached CD ROM The density of print may change slightly before and after changing the thermal head Slight adjustment of the density can be carried out using the printer setting function on the DCP360i status monitor Procedure fo
18. e Using a line voltage or power supply which is not specified may cause a fire or electric shock m Do not put foreign materials from the openings of the machine e g vents card slots cassette inlet etc e Metals flammable things and other foreign materials may cause a fire or electric shock if entering into the machine e If these things went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous m Do not put a container with liquid in it or small metal ornaments and the like on the machine e The liquid or metal entering into the machine acts as a conductor causing a fire or electric shock e If liquid or metal went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous m Do not place the machine on a rickety table or slanting places e The machine may fall out of the table or fall over which may damage the machine or injure you e If the machine is damaged by falling or turnover immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous m Do not wet the machine with water e Using the machine at a place where water splashes on the machine or wetting the machine with water applying throwing or spilling water over the machine may ca
19. e may damage the device Be careful not to catch your fingers when attaching the cover Feeding without closing the cover will result in printing malfunctions such as jammed cards and adhesion of foreign particles Always feed with the cover closed When using the pre printed cards refer to the instruction manual of the host computer s operational software on procedures to insert the card Setup continued When Using a Magnetic Card Supply of Card When using a magnetic stripe card set to any of the Supply of card can be performed when the READY LED following according to the layout green on the control panel or when the CARD LED red is illuminated Supply of card is also possible when the power is off Supply of card can be performed during printing but we advise it to be done when printing is not in progress as feeding without cover may result in printing malfunctions such as jammed cards and adhesion of foreign particles 7 Supply card carefully to avoid interruptions during printing and printing errors caused Set with magnetic stripe on the top right or bottom left by vibrations while opening and closing the card cassette We do not guarantee printing onto magnetic stripes Do not print on the magnetic stripe as it will cause failure in reading and writing the magnetic data When Using a Contact type IC Card When using a contact type IC card set to any of the fo
20. emoving the ink cassette When turning the turnover unit pay careful attention to the metal edges and ensure that gloves are used 3 Stand the ink cassette after removing it Allowing the inked surface to touch the ground will make dirty the cassette and cause it to malfunction 3 Turn the jog dial to move card to the top and remove with hand The turnover unit will return automatically to its original position upon closing the printer door 4 Install the ink cassette and close the printer door Refer to pages 12 and 13 of this manual Printer will start to initialize and return to the Ready mode Troubleshooti NQ continued B When card is at the left near printing unit 1 Adjust the direction of the tilted card with your hand 3 Turn the jog dial clockwise down to move card from 2 such that it is parallel with the card guide Card guide Install the ink ribbon cassette and close the printer door Refer to pages 12 and 13 of this manual Printer will start to initialize The card is discharged from the NG Card Outlet and the printer is restored to the Ready mode C When card can barely be seen from the encoding unit Open the jog cover behind the card cassette turn the jog dial in the anti clockwise upward direction to move card into the encoder Refer to page 26 of this manual Feed Jam on how to open the jog cover If the Turnover unit is not v
21. ent of third party intellectual property rights or any other matters not expressly provided for herein Any problems occurring with respect to this Software shall be resolved at your sole responsibility and expenses Article 5 Indemnification Our Company shall not be liable for any damages in connection with the use of this Software including direct incidental consequential special and punitive damages etc whether based on this Agreement or otherwise even if our Company has been or could have been aware of such damages Similarly our Company shall not be liable for any claims by any third party against you or your customers nor shall our Company be obliged to compensate such third party or indemnify you or your customers for such claims You shall indemnify and hold harmless our Company its affiliates and Licensor worldwide from any claim damage loss expense including attorney s fees or liability in connection with your use of this Software Article 6 Term 1 This Agreement and this License shall come into effect when the earliest act of Initiation implemented on your certain PC occurs Our Company may terminate this License without notification if you are in breach of any provision in this Agreement Our Company further reserves the right to claim for any damages it may suffer arising from such breach by you Upon termination of this License you shall immediately destroy or delete this Software and all its copies which s
22. ertical turn it to a vertical position with your hand the encoding unit to the Turnover unit followed by removing it with your hand The turnover unit will return automatically to its original position upon closing the printer door 4 Install the ink ribbon cassette and close the printer door Refer to pages 12 and 13 of this manual Printer will start to initialize and return to the Ready mode Jam Inside Laminator If the card is jammed between the printer and laminator turn both the printer knob for moving the card as well as the jog dial of the laminator to move the card within the printer Upon initializing the laminator set the ink cassette and close the printer door The card will be discharged from the NG Card Outlet If the card is inside the laminator refer to the instruction manual of the laminator to remove the jammed card Printer knob Procedures for Changing Thermal Head Static electricity in our bodies discharged to the thermal head may cause it to break down Before exchange touch metal parts of the printer such as the screw to release the static electricity Do not touch the heating unit of the thermal head with your hand If you have done so follow procedures on the page 25 of this manual to perform cleaning upon changing the thermal head Carry out the work carefully and avoid knocking the heating unit of the thermal head against any hard object Ensure that printer is switched off
23. etails on the specifications about card material or others consult the dealer in advance Version upgrade The following defects may occur as a result of the ver sion upgrade for the firmware of the printer the printer driver and the DCP360i status monitor e The operation of the printer or application software be comes unstable e Defects in print result occurs e Print color or shade differs e The performance of reproducing fine letters changes e Others Be sure to retain a copy of the current version when performing version upgrade Reinstall the previous ver sion immediately if these problems occur We are not liable for any damage such as defective cards or inter ruptions during printing as a result of the version up grade Part Names Front Right Control Panel Card Cassette Accessory Printer Door NG Card Outlet N Power Switch Rear Left Head Exchange Door USB Cable Connection Terminal Card Stacker Accessory Power Input Terminal Filter Cover Laminator Connection Terminal When Printer Door is Open Ink Ribbon Cassette Accessory Cleaning Unit Accessory Setu The performance of card printers is greatly influenced by the environment of the installation location Do not install at the following locations e Dusty Location The cleanliness level of location where the printer is used should be compliant with S014611 1 Class 8 Different from the common type
24. fects at the time of delivery With respect to the USB Driver and Status Monitor of this Software our Company warrants that they will materially operate in conformity to the main functional specifications expressed in the Documentation for ninety 90 days after the delivery date of this Software provided that the Initiation thereof was proper and that it is operated correctly according to the Documentaion The limited warranty in Section 1 above is subject to the condition that the operating system OS of the PC you intend to use in connection with this Product must be of such types and versions as our Company stipulates in the Documentation Our Company verifies that this Software will function when such stipulated OS is used in combination with then major PC models at the time of delivery however does not warrant that it will function properly when used in combination with any and all PC models It is recommended that you first check the functioning of this Software in the environment where you use it according to the Documentation immediately after its delivery This Software is provided As Is with no warranties except the limited warranty expressed in this Article Our Company is not obliged to provide updates such as modified or enhanced versions of this Software No warranties whether express or implied are made with respect to this Software in regards to its merchantability fitness for a particular purpose non infringem
25. g Up the Printer Connecting the Laminator An optional laminator is available for this printer A special connection cable is required to connect this unit Consult your dealer for more details ZN WARNING Install and uninstall the laminator only after switching off the power of the printer as well as other devices that are connected to it and pulling out the plug from the power outlet Failure to do so may result in danger of electric shock Use the dedicated unit and cable when installing the laminator Failure to do so may result in breakdown or electric shock and fire Electric shock 1 Setup the unit coupler plate which comes with the laminator optional 2 Insert the printer and laminator into the hole Printer DCP360i Laminator ILU E If the mounting is uneven the card will not be transported smoothly Be sure that the units fit in properly Always install the unit at a horizontal and hard surface Setup continued 3 Connecting a cable optional between units Insert the cable into the LAMINATOR external connection terminal at the printer and the PRINTER external connection terminal at the laminator followed by fastening the cable with the screws provided LAMINATOR Printer DCP360i Connecting the Power Cord 1 Check the plug e For AC 120V type e For AC220 240V type North America Europe The detached power co
26. hall include erasing the copies stored or recorded on your PC other hardware memory etc except those in the form of Tangible Media which shall be returned to our Company at your responsibility and shall submit a certificate of such destruction and deletion on our Company s request Article 7 Export Control You agree not to illegally export re export or otherwise ship this Software or any part thereof including the information or technology etc embodied in this Software to any country territory organization or individual the shipping to which is prohibited or restricted by Japan and the respective countries concerned Article 8 Others 1 Any modification addition deletion or other changes to this Agreement shall be invalid unless such changes are made in writing and affixed with the name and seal of or signed by the authorized representative of our Company This Agreement shall be governed by and construed in accordance with the laws of Japan Any disputes arising out of this Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance If any provision of this Agreement is held to be invalid according to the laws of Japan the remaining provisions will still remain in effect End of Agreement digital identification solutions Digital Identification Solutions Group Teckstrasse 52 73734 Esslingen Germany Phone 49 711 341 689 0 Facsimile 49
27. hat is not subject to excessive dust 1 Removing card cassette cover Unlock by moving the slider on the top of the card cassette to OPEN Lift the cover Top View of Printer Cover Slider Front View of Printer Setup continued 2 Insert card Card cassette can hold about 100 cards of 0 76mm in thickness Cover cannot be closed if too many cards are inserted Check to ensure that they are kept below the MAX line Cover cannot be closed properly if the cards are not properly aligned Check to ensure that they are properly aligned When using a new card from the box the cards may stick together due to static electricity In such a case separate the cards piece by piece before setting them Alternatively operate while holding the edge of the card 3 Put the protection card on the cards with the polished side of the protection card up Protection Card Cg l The protection card shall be put on the top for any kind of cards To avoid card feeding jam the number of cards to be set in the cards cassette shall be less than 100pcs For example if 0 25mm thick cards are used the top of the piled cards should be lower than the level marked as 40 4 Covering the card cassette cover Mount from the top following the cassette guide The cover may not be closed if the cards are not properly aligned Closing the cover by force in such a cas
28. ht into the bobbin holder stretch along the 3 shafts and section of the printer door insert all the way into the bobbin holder 4 Remove ink ribbon sags Turn the taking up bobbin in the direction of the arrow to remove any ink ribbon sag 5 Insert ink ribbon cassette along the guide rail While making sure that the ink ribbon does not sag insert the ink ribbon cassette all the way in along the guide rail and push down the lever to lock the ink ribbon cassette CAUTION If it is not so smooth to push down the lever pull out the ink ribbon cassette once insert it again and push down the lever while pushing the ink ribbon cassette To prevent damage the printer door is made in such a way that it cannot be closed properly when the ink ribbon cassette is not locked or when the ink ribbon cassette is not inserted Closing the printer door by force in such a case may damage the device Guid rail T Checking When ink ribbon is changed with power on the printer will automatically initialize once the printer door is closed If printer power is off it will start to initialize once it is switched on Check that initialization is carried out properly and the READY LED green is illuminated on the printer control panel Ensue to fit the ink ribbon cassette shaft firmly into the guide rail If the ribbon sags it will result in jammed ink ribbon and blurred color caused by wrinkles when the ink ribbo
29. icable law reverse assemble reverse compile reverse engineer or in any way try to derive from this Software any source code You are not granted the right to distribute or sublicense this Software to any third party You shall not assign lend lease or otherwise transfer to any third party this License this Software or any part thereof by itself or in combination with other products or software You may transfer this Software along with this License to a third party as a new End User only when the possession of this Software and the Product is transferred together as a set by assignment loan lease or the like In the said case you must present this document to such third party and obtain its consent to this Agreement beforehand having such third party understand the terms and conditions herein Our company may inquire of you to identify such third party Upon such transfer you are obliged to immediately destroy or delete this Software and all its copies which shall include erasing the copies stored or recorded on your PC other hardware memory etc except those transferred to such third party in the tangible media like CD ROM printed materials etc Tangible Media and you shall submit a certificate of such destruction and deletion on our Company s request Article 4 Limited Warranty 1 When this Software is provided in the form of Tangible Media our Company warrants that such Tangible Media is free from the physical de
30. ies regarding the cleaning card E If the laminator is connected cleaning can be done together by inserting the cleaning card into the card outlet of the laminator Maintenance continued Cleaning the Magnetic Head Dirty magnetic heads will result in writing reading error It is recommended that cleaning be performed after every 1 000 cards This is not required if you do not use magnetic stripe cards 1 Perform cleaning with the ink ribbon cassette fitted 2 Comfirm that the READY LED green is lighted 3 Removing card cassette Refer to Page 14 of this manual When CARD LED is lit proceed to the next step S Apply alcohol on the magnetic head cleaning card Apply 3 4 drops of alcohol to where the magnetic stripe is located Alcohol a optional Cleaning Card optional S Start cleaning Press the CLEAN button on the control panel for 1 second or longer The printer is now ready for cleaning Cleaning cannot begin if the magnetic head cleaning card is first placed at the card loading slot 6 Set the magnetic head cleaning card into card loading slot as shown in the picture below Be careful not to set in the wrong direction Card will be drawn in and cleaning will start automatically Push gently with your fingers if the card is not drawn in The card will not be drawn in if the cleaning card is not set within about 10 seconds In this case press the CLEAN b
31. ing the No of Cards Issued Item Test Printing Upgrading Firmware e Troubleshooting detailed version Internal Configuration List of Error Codes and Corresponding Actions When ink ribbon is torn Problems Related to Printing Problems related to Color Printing Problems Related to Text Printing Problems Related to Protective Layer OP Actions to Take When Printer Fails to Start Up e Version upgrade e Specifications Main Specifications External Dimension Maintenance MO Ensure that maintenance is carried out when power switch of the printer is off Clean the card cleaning roller and magnetic head when power is ON To keep Printer in its best condition at all times be sure to check each part before use and clean it whenever there is any dirt or dust In particular dirt and dust on the cleaning roller thermal head and card transport roller will result in blurring of the print or color shifts Cleaning the Cleaning Roller The cleaning roller is used to remove dust and dirt adhered to the card It is recommended that you clean it after every use if you use it daily In addition it may be difficult to clean in some cases due to the large amount of dust and dirt depending on cards In this case clean them after every 100 200 pieces Do not clean when printer is running 1 Place your fingers on top of the printer and open it towards you Open slowly while supporting with your hands 2 Remove the cleaning
32. is document Article 1 Ownership of Rights The copyrights and the other intellectual property rights to this Software belong to our Company its affiliates or the licensor of such intellectual property rights for our Company Licensor Our Company its affiliates or Licensor retains all these intellectual property rights none of which shall be assigned or otherwise transferred to you under this Agreement This Software is protected by the copyrights law in Japan other countries and related international treaties Article 2 Grant of License 1 You are granted a non exclusive license this License to use this Software as integrated with the Product in your possession according to the restrictions and the other terms and conditions in this Agreement You may use this Software for your own business purposes implementing by yourself the Initiation of this Software on the PC you intend to use in connection with the Product This License shall be nontransferable except based on Section 3 of Article 3 2 You may make the minimum number of copies necessary from this Software solely for backup or archival purposes besides implementing the Initiation In all such copies you shall reproduce and keep the copyright notices and other legends as originally included in the media of this Software provided by our Company Article 3 Restrictions on Use 1 You shall not adapt or modify this Software nor shall you except as permitted by appl
33. llowing according to the layout JIS MG Optional Model Set IC terminal to printer s inner top or inner bottom ISO MG Optional Model Set IC terminal to printer s front top or front bottom E When using a card with both magnetic stripe and contact type IC insert card by using the IC side as the reference side Setup continued Connecting the USB Cable Do not switch off the power of the host computer during printing and do not use the suspend function on the host computer If the power of the host computer is switched off during printing or if the suspend function of the host computer is activated cards printed halfway may remain in the printer When this occurs open the printer door and close it again Cards remained in the printer will be ejected from the NG Card outlet 1 Check to ensure that the power of both the printer and host computer are switched off 2 Connect the printer and host computer with the USB cable Insert the USB cable to the USB cable connection terminal at the back of the printer Printer DCP360i Adjust orientation of the USB cable according to the terminal and insert it all the way in Consult your dealer on the cable connection if there are USB or serial cable connection terminal on the printer s optional port The location of terminals varies with
34. n cassette is inserted Inserting ink ribbon cassette by force when the guide shaft is not properly placed in the guide rail may damage the device Setup continued Adjusting Card Thickness This printer can print cards with thickness between 0 25 mm to 1 00 mm Default thickness is adjusted to 0 76mm 1 Remove card cassette Lock the card cassette cover by moving the slider on the top of the card cassette to LOCK Lift the card cassette up by about 1cm and slide to the right to remove the cassette 2 Adjust the Card separator Insert the tip of a ball pen etc into the hole on Card separator of the card cassette and turn slowly to adjust to the thickness of your card Ball pen etc Card separator During printing when the card is not discharged from the card cassette adjust the Card separator adjustment position clockwise one scale at a time If 2 cards are discharged adjust the Card separator adjustment position anti clockwise When cards of different thickness are used frequently it is recommended that you purchase an additional card cassette based on the thickness of the card Refer to Optional Items see p 33 regarding purchase of card cassettes Setting the Card Get ready the specified cards from your dealer Stains such as fingerprints on the printed surface will result in printing error Use lint free gloves optional when handling the card Insert the card in an environment t
35. n t use the machine for a long time m Do not move the machine with the power cable and other electric cables connected The cables may be damaged while being moved which may cause a fire or electric shock e You may stumble over the cable and get injured m Do not move the machine with objects placed on it They may fall on you and hurt you m Do not put heavy objects on the machine They may fall on you and hurt you m Do not block the vents e Heat generated inside the machine cannot escape which may cause a fire m Inspection Ask you dealer or a qualified person to inspect the machine typically once every two to three years Operating the machine with dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine It will be particularly effective to inspect the machine before wet rainy season Consult your dealer on the costs of inspection m Do not put the machine at a place where it will be wet with steam e g from a humidifier or at a excessively humid or dusty place e The oil water and dusts act as conductors which may cause a fire or electric shock m Do not put the machine at a place where it becomes excessively hot e The surface and internal components may deteriorate Also there is a danger of a fire Special care should be taken for exposure to direct sunlight or a heater adjacent to the machine m Hold the body of the power plug when pulli
36. nd used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con nected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For Canada only Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device For EU only Machine Noise Sound power level less than 70 dB A according to DIN45635 part 19 EN27779 The measurements are to be made according to DIN 45635 part 2019 or EN27779 respectively Contents Notes for safe Operation cccccccecceeeeeeees 5 Before USC hae aea E T aa TA 7 Printer Characteristics
37. necting Multiple Printers cccceeeeeee 17 Installation of Software ccccceeeceeeeeeeeees 18 Connecting to the Host Computer sseeeseeeeee 18 Software Licensing Agreement eeeeee 18 About software 20 0 cece cece eeeeeettee eee eeeeeeeeeetees 18 Installation of DCP360i Software cee 18 Checking Connection with the Host Computer iiinis sivdlavdedvieigdellavd iinviledeinacivineieels 19 How to read the Instruction Manual Electronic MaNUal eriicn sn tatct tated eet 20 Content of the Instruction Manual electronic manua anae copisc Len E tides cet eotens ate 20 Maintenance eeeeeeeceeeeeeeeeeeeeeeeeeeeeeeeees 21 Cleaning the Cleaning Roller cseeee 21 Cleaning the Thermal Head cccceeeeeeees 22 Cleaning the Fan Filter cecseeeeseeseeeeeeereees 22 Cleaning the Card Transport Roller 06 23 Cleaning the Magnetic Head cseeeeeees 24 After Maintenance eeecseeeeesneeeeeeentaeeeeeeeaes 24 Troubleshooting Simplified Version 25 Action for Error Code List cesseceeeeeereees 25 Removing Jammed Card n 26 Feed Jam wive 15 cit eetie nated ae ede aed 26 When there are frequent feed jams 26 Jam inside the printer eceeseeeeeeteeeeeeeneee 26 A When card is at the right near inverter 27 B When card is at the left near printing unit 28 C When card can barel
38. ng it out e Do not pull out the plug by holding the cable The cable may be broken or damaged which may in turn cause a fire or electric shock m Do not touch the power plug with a wet hand e You may get an electric shock m Do not lay the power cable near the heating equipment e The covering of the cable will melt due to heat from such equipment which may cause a fire or electric shock m Be careful of jamming your hand or fingers in the card cassette or printer door e Replace the ink ribbon or remove jammed cards with care not to jam your hand or fingers in the mechanism which may cause an injury m Do not use a power cable other than the specified cable for connection e If you use an unspecified power cable for connection or extension heat may accumulate in the cable causing a fire Before use Printer Characteristics This card printer prints high quality full color images equivalent to photographs using dye sublimation printing on standard size ISO7810 compliant PVC cards Printing can be done on both sides of the card Able to print maximum of 180 cards per hour For Standard mode and single sided printing Able to add on laminating function by connecting to the optional Laminator unit ILU Checking Accessories Check the accessories that come with this printer when unpacking Startup Guide this book x 1 Besides this book Instruction Manual electronic instruction manual is available
39. o the hole of the head fastening unit and supported by the fastening bearing 1 0 Mount the head exchange door Supporter unit Mount the head exchange door by reversing the steps in 3 and fasten the 2 screws securely Head exchange door 8 Insert head cables A and B Tab Press the thermal head down slowly so that the cables eee ae can be easily inserted Ue alignment A click sound will be heard and the ink cassette is now in tabs into the C 4 a locked state holes on the printer Press and hold A from above and slide it to the right 3 l Set the head exchange door properly and be careful not to distort it Procedures for Changing Thermal Head continuea 1 1 Insert the ink ribbon cassette along the guide rail Hold the release lever with fingers and lift it to unlock the ink ribbon cassette While making sure that the ink ribbon does not sag push the ink ribbon cassette all the way in along the guide rail and lower the release lever to lock the ink ribbon cassette f rail Insert the shaft of the ink ribbon cassette securely into the guide rail Cc Ribbon sags will result in jammed ink ribbon and uneven color caused by wrinkles when the ink ribbon cassette is attached to printer Cc Inserting the ink ribbon cassette by force when the shaft is not properly placed in the guide rail may damage the device 1 2 Close printer door Shut the printer
40. of paper printers dusty locations will result in uneven print density and breakdown of the dusty thermal head Switch off the printer s power when no card is being printed Fine dust will be collected inside the printer after leaving the power on for a long time resulting in uneven or dirty print Locations with strong vibrations and shock Locations exposed to direct sunlight Locations where there is possibility of foreign objects such as metal pieces entering the printer Locations against the wall with poor ventilation Unstable and inclined locations Locations which easily give rise to static electricity such as carpeted rooms Locations which easily give rise to condensation inside the printer such as places near the cooler humidifier or stove Temperature and humidity of room where printer is installed should be as follows Temperature 15 C to 30 C Humidity 35 to 70 Using the printer in an environment beyond the above range may cause printing problems due to decrease in print density at low temperature and distorted card and creased ribbon at high temperature There are ventilation holes for cooling at the back of the printer Place back more than 10 cm away from the surrounding wall Additionally ensure that there is at least an allowance of 10 cm between the right end of the printer and the wall so that cards can be discharged from the NG Card Outlet Do not place any object above the printer Settin
41. ower is turned on Doing so may cause the printer to break down or electric shock Simplified Version hand during maintenance and be careful so as not to injure yourself There is a protruding part inside the printer body Wear items such as hand gloves before inserting your Action for Error Code List Below errors cord list is the representative error messages and actions in the printer or laminator Refer to Troubleshooting detailed version of the instruction manual electronic manual recorded in the CD ROM for error messages that are not mentioned here Error Code Message on the DCP360i Status Monitor Action No Printer iSitound Check whether the host computer and the printer is connected correctly with USB cable Check whether the power of the card printer is turned on Note If the printer power may not be recognized even if the connection is correct In such case please turn off ond on the power of the printer Then restart Status Monitor 01020480 Printer Door is opened Please close the door Close printer door 01020481 Cleaning unit is not set Please set the cleaning unit Attach cleaning unit 01023A00 There is no card Please supply cards Replenish card in the card cassette 01023A80 Laminator is not ready Card is printed but it is not laminated Check whether the power of the laminator is Please solve the problem of the laminator Lamination will begin turned on If
42. r cable is damaged exposed lead broken cable etc If you see these phenomena turn off the power pull out the power plug and contact your dealer as soon as possible Do not try to repair it by yourself It is dangerous m Do not remove the screws or disassemble or alter the machine High voltage components are contained in the unit Touching these areas may result in an electric shock Ask your dealer if you want your printer inspected or repaired Do not remove the external covers of the machine You may get an electric shock m Do not work on the power cable or give excessive force on it Do not put heavy objects such as furniture on the cable The cable may be damaged causing a fire or electric shock e When you find a defect on the power cable such as exposed lead stop using the unit and consult your dealer m Do not use the machine with the power plug inserted incompletely e The machine generates heat due to incomplete contact causing a fire or electric shock Do not put many cords on a single plug socket The power cords also heats up m Do not use the machine with dusts piled on the power plug Do not put a metallic material adjacent to the power plug e Dusts and metal are conductive causing a fire or electric shock e Pull out the power plug from the outlet every six months and clean the dusts piled on the legs and body of the plug m Do not use a line voltage other than instructed
43. r changing thermal head is now complete Consumable Optional Items Factory default Consult your dealer for additional purchase of consumables or optional items If various types of cards are used frequently it is recommended that you purchase a card cassette according to the thickness of the cards to be used Consumable Items e Cleaning Kit Order No DIK10044 Content Alcohol Cleaning Pad 10 pieces Adhesive Cleaning Card 10 pieces Alcohol Cotton Swab 10 pieces e Ink Ribbon YMCKO_ 750 screen pages Order No DIC10193 YMCKOK 600 screen pages Order No DIC10194 K monochrome ink 2200 screen pages Order No DIC10195 Optional Items e Lamination Unit Model Name EDisecure ILU Order No DIH10173 e Printer Models EDI secure DCP360i Printer Order No DIH10190 ED secure DCP360i Printer with MG Chop encoder Order No DIH10191 e Encoder Unit a Model Name D secure MG Chip encoding Module Order No DIH10192 Factory default e YMC print level 0 e Resin K print level 0 e OP retransfer level 0 e Corecive Force Setting Iso type Hi Co JIS type Lo Co e YMC print mode STANDARD e Resin K print mode STANDARD e Offset X Adjustment Value e Offset Y Adjustment Value e Number of write retry 2 e Unit Number 1 In case of disposal In case of disposal this unit take care for compliance with the local law and regulations in your country The specifications and external appearance of this product are subject to change for improvement
44. rds vary according to model and country of purchase 2 Insert the power cord into the power input terminal at the back of the printer followed by plugging the other end to the power outlet Printer DCP360i Connect the power cord to the power outlet in the same way when connecting the laminator 5 Always use a dedicated power supply with earth terminal for the power outlet Use AVR Automatic Voltage Regulator when there is possibility of voltage variation Use of an uninterruptible power source instead of AVR is recommended when there is possibility of momentary power interruption Mounting the Card Stacker Pull the tab of the Card stacker at the stacker mount of the printer Card Outlet Card Stacker a Accessory NN Printer DCP360i Card Stacker mount When connecting the laminator pull the tab of the card stacker at the stacker mount of the laminator card Laminator ILU The card stacker can hold about 100 cards that are 0 76mm in thickness Ejection of Card A properly printed card will be ejected to the card stacker If cards remain inside the printer when the power is on or the printer is being initialized or if some abnormal situation occurs with magnetic cards or IC cards those cards will be ejected from yhe N G Card Outlet on the right side of the printer Setup continued Knob Setting the Ink Ribbon Do not touch the inked surface with your
45. s without a prior notice MEMO MEMO MEMO Software License Agreement The software covered by this document is the computer program developed by Victor Company of Japan Limited a Japanese company for certain card printer products Products and is composed of the USB Driver Status Monitor and Printer Driver The foregoing software including the attached documentation such as its startup guide user s manual etc Documentation is referred to as this Software hereafter The use of this Software is permitted only to you the customer recognized as an End User thereof solely according to the terms and conditions provided in this document This document shall constitute a legal agreement between you and our Company this Agreement subject to your acceptance of such terms and conditions You as an individual End User or authorized representative of a corporate End User shall implement by yourself the initial acts such as the opening of a tangible media package program installation downloading etc Initiation of this Software prior to the use thereof understanding the terms and conditions in this document The Initiation implemented by you is deemed as your unconditional acceptance of the terms and conditions in this document and this Agreement shall come into effect upon such Initiation You shall not use this Software if you do not accept the terms and conditions in th
46. sure the ink ribbon is set correctly Downloaded data is incorrect Check the file 01420081 There is no ink ribon Please open the printer door and re Replace with a new ink ribbon place the ink ribon with a new 01420082 There is no laminator film Card is printed but it is not lami Replace with a new laminator film nated Please open the front door and replace the film with a new and the lamination will begin automatically Removing Jammed Card Stains such as fingerprints on the printed surface will result in printing errors Use lint free gloves optional when handling the card Remove jammed cards in an environment that is not subject to excessive dust Feed Jam 1 Remove the card cassette cover Refer to page 14 of this manual 2 Remove the jammed card Remove the cards in the card cassette and remove the jammed card at the bottom If the card is jammed inside the printer and difficult to be removed open the jog cover behind the card cassette Turn the jog dial anti clockwise upward and the card will come out The jog cover can be removed by pulling the lock at the center right towards you while pushing it leftwards Jog Cover Jog Dial Cc l Be careful not to misplace the jog cover after it has been dismantled 3 Return unused cards to the cassette and put on the card cassette cover Refer to pages 14 and 15 of this manual for setting of cards 4 Open and close the printer
47. the laminator is switched off turn on automatically if it is solved the power and open the printer door and close it Remove laminator problem by referring to in struction manual of the laminator 01033600 Ink ribbon failure happens Please open the printer door and Check if ink ribbon is inserted properly make sure the ink ribbon is set correctly 01033B81 Feed JAM happens Please unset the card cassette and rmove Refer to Feed Jam of Startup Guide and remove the card the jammed cards 01033B82 Card JAM happens in the printer Please open the printer door Refer to Jam within Printer of Startup Guide and 01033B85 and remove the card in the printer remove the jammed cards 01033B88 01033B86 Laminator is not ready Please initialize the printer after the Refer to the instruction manual of the laminator problem of the laminator is solved and remove the laminator problem When laminator switches to the Ready mode open and close printer door to initialize the printer 01040882 Printer initialization fails Please confirm the laminator is ready Check to ensure that laminator is in the Ready and it is connected to the printer correctly mode and the connection cable between units are correctly installed Troubleshooti NQ continued Error Code Message on the DCP360i Status Monitor Action 01043681 Ink mark is not found Please open the printer door and make Check if there is any ink ribbon defect
48. unit Pull it open as shown in picture below Cleaning unit 3 Wash the roller of cleaning unit with water Remove dirt on the roller surface with your fingers while pouring water on the roller Allow it to dry naturally after washing Do not use any form of liquid other than water e g alcohol etc to wash the cleaning unit Moisture remaining in the gap between rollers or behind a roller may result in printing errors Do not set up the cleaning unit after washing until it is fully dry 4 Set the cleaning unit to the printer With the roller on the right side push it all the way in 5 Close the printer door The decline in cleaning unit s removal capability may result in defects in the printed card In such a case replace the cleaning unit with a new one Estimated interval for exchange is about 1 year Maintenance continued Cleaning the Thermal Head Cleaning the Fan Filter Defects will occur such as lines appearing on the printed card if the thermal head is dirty We recommend cleaning to be carried Make sure that the power is turned off before cleaning out every time when the Thermal Head Counter onthe Media aoa Status Screen DCP360i Status Monitor displays a value 1 Remove the filter cover exceeding 50000 or 100000 And the thermal head is a consumable item and has a limited life span So we recommend Hold the upper and lower ends of the filter cover at th
49. use a fire or electric shock e If water entered into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous m Do not touch the machine with wet hands e Touching the machine with wet hands may cause an electric shock m Do not touch the power plug during electrical storms e Lightning may cause an electric shock Notes for safe operation continued m Ground the machine with the attached electric cord when connecting it to the utility outlet e Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails m Do not put your head or yourself into the packaging bag e Do not play with the packaging bag You may suffocate yourself Give close attention to small children who may want to play with the packaging bag m Do not use the machine while it has a fault e Do not use the machine while it has a fault as this may cause a fire or electric shock e Immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous CAUTION m Pull out the power plug before cleaning the machine e This is for preventing electric shocks m Pull out the power plug when you won t use the machine for a prolonged period of time to assure safety e Remove the power plug from the outlet for safety when you wo
50. utton again for 1 second or longer to start cleaning The roller will rotate for about 10 seconds before the card can be drawn in Card loading slot Magnetic head cleaning card pu Set the card such that the side applied gZ N alcohol is a on the right gt Neo when facing the printer E T Switch off the power after magnetic head cleaning card is ejected from the NG Card outlet Wait for about 10 seconds if you wish to switch on the power again Cd When cleaning the magnetic head do not use the black adhesive card used for cleaning the roller The adhesive card may stick to the head and cause the printer to malfunction Change the magnetic head cleaning card when it is dirty Using dirty cards may dirty the head and cause malfunctions Consult your dealer for any queries regarding the alcohol and magnetic head cleaning card After Maintenance Ensure that all parts are properly put back in place after checking and cleaning If the parts are not put back properly problems such as unable to turn on power or malfunction may occur Troubleshootin Procedures for dealing with problems related to print quality and various problems not mentioned in this manual are described in the instruction manual recorded in the attached CD ROM electronic manual Please read through the manual before making inquiries Do not make use of any metal tools such as tweezers to remove jammed cards when the p
51. vers 2 DCP360i Status Monitor Software that carries out various settings and indicates the status of DCP360i Install into the host computer that connects to DCP360i Installation of DCP360i Printer Driver Refer to the electronic file Printer Driver Install Manual Install PRDO1 PDF stored in the folder English Document and install the printer driver When the message connect the USB cable to the printer appears on the screen connect the USB cable Checking Connection with the Host Computer Check the printer and software operation after installing the USB driver and DCP360i status monitor 1 Check to ensure that the printer is connected to the 5 Select B to display others screens and carry out host computer test printing om nen Foor memes Mata tans 7 Asm Feeney Otay Ao Coote Permes Doari ost 2 Switch on the power for the printer and host Amaaan See a computer ioare gt jE z spat 3 Start up the DCP360i status monitor once the host ee computer is booted up wore 4 Cope TREN Werte Dats Bytbews Co LAS 4 Check that the printer is ready from the printer status Others Screens display Diagram A on the DCP360i status monitor 1 Select Both Sides for test printing and click on the Shai Print button Oo 2 Print a card with the picture below on both sides Ready wea iune Cane Cond noty Status Display Screen 1
52. y be seen from the encoding UNit eee ee eeeeeeeeeeeteeeeeeeaees 28 Jam Inside Laminator 28 Procedures for Changing Thermal Head 29 Checking After Changing Thermal Head 32 Consumable Optional Items Factory defalt 33 In Case Of disposal eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 33 Softwar use permission contract Notes for safe operation Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly To use the software you will need to accept terms in the Software Licensing Agreement Please read through the Software Licensing Agreement at the end of this book before use Once you start using the unit this manual should be put aside the unit or at a convenient place where you can look up the manual any time as you need WARNING CAUTION If you ignore the warning with this mark and handle the unit in a wrong way death or serious injuries may occur If you ignore the caution with this mark and handle the unit in a wrong way injuries or damages to properties may occur A WARNING m f the abnormal phenomena as listed below are seen immediately stop operating the unit Continuing operation may cause a fire or electric shock Smoke or odd smell comes out from the machine e Water or metal went into the machine e The unit fell to the floor or the cabinet was broken The powe
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