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User`s Guide

1. M Understanding the printer menus 96 Use aK Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment On Note On is the factory default setting Off Enable AutolP Specify the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enable the built in FTP server which lets you send files to the printer using File Transfer Yes Protocol No Note Yes is the factory default setting Enable HTTP Server Enable the built in Web server Embedded Web Server When enabled the printer Yes can be monitored and managed remotely using a Web browser No Note Yes is the factory default setting WINS Server Address View or change the current WINS server address Enable DDNS View or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting V No J IPv6 menu To access the menu navigate to any of the following e Network Ports gt S
2. s Jammed pages are not reprinted Action a Turn on jam recovery 1 From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Print Recovery gt OK gt Jam Recovery gt OK 2 Press the arrow buttons until On or Auto appears and then press b Resend the pages that did not print Were the jammed pages reprinted Yes The problem is solved No Contact customer support Troubleshooting MS315 and MS415 paper feed problems Paper frequently jams Action Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Step 3 a Review the tips on avoiding jams For more information see Avoiding jams on page 128 b F
3. 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 137 3 Insert the tray 4 From the printer control panel press OK to clear the message and continue printing Jam MP feeder 250 xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Clearing jams 138 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press OK to clear the message and continue printing MS315 and MS415 jams Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page wil
4. ssseseseeeeeeeeeneneenn ennemi nnn nnne enne 25 MS315 and MS415 printing menu settings and network setup pages seeeseeeeeeennnn nnne 26 Using the printer control panel 6 oerte rti nike ed eene kae nero doe RUNS ee RR RARE oho ERE du 27 Understanding the colors of the Sleep button and indicator lights 28 Installing the Local Printer Settings Utility sese nnne nnne nn nnne nennen 28 Using the Local Printer Settings Utility cccccccccccccssssssssssssseeeceeecesessesssnssseeeeecesesesesssaueaeeseeseeseseeeeesees 29 Contents 3 Using M 315 and WSS 1S vai cceccsxecssassvcaccesvwsanessdveveaeesvaesiaeseaissiarevereevenenenanaO Using the control Panel c cccccccscsssssssnsnseececceececssesesessueseeseeeeecessesssusseeseesescessseesnssaeeseeeausaeeseeeeseeeses 30 Understanding the colors of the Sleep button and indicator lights c cscsssssscceceeceeeseesessesssnsneneaes 31 Accessing the Embedded Web Servel ssssssssseceeseecessssnsnseeceecesssessseeseeeeeeeessusussssaeeeeeseesseseensaneeeueaea 31 Loading paper and specialty media eee e eere eere 22 MS312 paper size and type StU Pi ei iiec a a aee o Lee ade ua eet rel eee aea R a ee ades 32 Setting the paper size and type uen Miei etd imc me 32 Configuring Universal paper settings nennen enne enne nnn nennen nnn sen n nnn suesueeseeesseeaeees 32 MS315 and MS415 paper s
5. ER YR i c B BURNER EETILINE TEDIESRARSETEIBOCOCR Fo JERR IRIRE BC TB E HIST E EAT RUIT RR INE TRE eRe TE F8 IH COR Fe fig XA bU yE Iin ARE vy ABERE MAROLA nET TOL F HICMRSRWEDICUTS REV Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs MS312 520 W one sided 340 W two sided MS315 MS415 560 W one sided 380 W two sided Copy The product is generating hard copy output from hard copy original NA documents Scan The product is scanning hard copy documents NA Ready The product is waiting for a print job 7W Sleep Mode The product is in a high level energy saving mode 3W Hibernate The product is in a low level energy saving mode 0 5 W Off The product is plugged into an electrical outlet but the power switch 0 0 W is turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Notices 211 Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power
6. Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Change paper source to paper type paper size load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Complex page some data may not have printed 39 Try one or more of the following From the printer control panel press E3 to clear the message and continue printing Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job Cancel the print job Install additional printer memory Configuration change some held jobs were not restored 57 From the control panel press OK to clear the message and continue printing Defective flash detected 51 Try one or more of the following Replace the defective flash memory card From the printer control panel press E3 to ignore the message and continue printing Cancel the current print job Troubleshooting 163 Incorrect paper size open paper sou
7. Troubleshooting 157 Change paper source to custom type name Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Change paper source to paper size Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Change paper source to paper type paper size Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press E3 on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the p
8. 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings Managing the printer 67 Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action
9. 5 is the factory default setting Log Action at Near Full None E mail Current Log E mail amp Delete Current Log E mail amp Delete Oldest Log Post Current Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Log Action at Full None E mail amp Delete Current Log E mail amp Delete Oldest Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current URL to Post Logs Determine and set how the printer responds when the flash memory is nearly full Notes None is the factory default setting The value defined in Log Near Full Level determines when this action is triggered Determine and set how the printer responds when flash memory usage reaches the maximum limit 100MB Note None is the factory default setting Determine and set where the printer posts job accounting logs E mail Address to Send Logs Log File Prefix Specify the e mail address to which the device sends job accounting logs Specify the prefix you want for the log file name Note The current host name defined in the TCP IP menu is used as the default log file prefix Understanding the printer menus 122 Utilities menu Use To Format Flash Format the flash memory Yes Warning Potential Damage Do not turn off the printer while the flash memory is
10. For more information see the documentation that came with your access point e A wireless network adapter is installed on your printer and is working properly For more information see the instruction sheet that came with the adapter Using the Push Button Configuration Method 1 From the control panel navigate to PNS gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wireless Connection Setup gt OK gt Wi Fi Protected Setup gt OK gt Start Push Button Method gt OK 2 Follow the instructions on the printer display Using the Personal Identification Number PIN Method 1 From the control panel navigate to gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wireless Connection Setup gt OK gt Wi Fi Protected Setup gt OK gt Start PIN Method gt OK 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are accessing a proxy server then temporarily disable it to load the Web page correctly Additional printer setup 24 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the e
11. Moving Guide Print instructions for safely moving the printer Supplies Guide Print part numbers for ordering supplies Clearing jams 128 Clearing jams Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide the paper into the tray Load paper as shown in the illustration Y Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Clearing jams 129 Use recommended paper Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations MS312 jams Understanding jam messages and locations When a jam occurs a message indicating the jam location and
12. Notices 216 Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attach
13. OK gt select a unit of measure gt OK 2 Select Portrait Width or Portrait Height and then press n 3 Press the left or right arrow button to change the setting and then press OK Using the standard bin and paper stop The standard bin holds up to 150 sheets of 75 g m 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks Loading paper and specialty media 34 To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam Loading paper and specialty media 35 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you
14. Om j Trailing edge Action Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Step 2 From the printer control panel set the paper texture type and weight in the Paper menu to match the paper loaded in the tray Do the paper texture type and weight match the paper in the tray Yes Go to step 2 Go to step 3 197 r The problem is solved Do one or more of the following Specify the paper texture type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved V Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streake
15. The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication type nner authentication type 802 1X user name and password Certificates No security If your wireless network does not use any type of security then you will not have any security information Note We do not recommend using an unsecured wireless network Notes f you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key or passphrase for the wireless network see the documentation that came with the access point see the Embedded Web Server associated with the access point or consult your system support person Additional printer setup 22 MS315 and MS415 Wireless Setup Wizard Connecting the printer using the Wireless Setup Wizard Before you begin make sure that Awireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that c
16. gt OK gt Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt OK e Use a larger capacity flash memory card Note Downloaded fonts and macros that are not stored in the flash memory are deleted when the printer is turned off or restarted Printer had to restart Last job may be incomplete From the printer control panel select Continue to clear the message and continue printing Troubleshooting 166 For more information visit http support lexmark com or contact customer support Remove paper from standard output bin Remove the paper stack from the standard bin Serial option x error 54 Try one or more of the following Make sure that the serial cable is properly connected and is the correct one for the serial port Make sure that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and computer From the printer control panel press OK to continue printing Turn off the printer and then turn it back on SMTP server not set up Contact system administrator From the printer control panel press OK to clear the message Note If the message appears again then contact your system support person Standard network software error 54 Try one or more of the following From the printer control panel press OK to confirm Unplug the router then wait for 30 seconds and
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18. paper size orientation 170 Load Manual Feeder with custom string orientation 164 Load Manual Feeder with custom type name orientation 164 Load Manual Feeder with paper size orientation 164 Load Manual Feeder with paper type paper size orientation 164 Load MP feeder with custom string orientation 158 Load MP feeder with custom type name orientation 158 Load MP feeder with paper size orientation 159 Load MP feeder with paper type paper size orientation 159 Memory full 38 170 Memory low no Resource Save 35 159 Network x software error 54 165 Network error port x 54 160 Network error standard port 54 160 Non Lexmark supply type see User s Guide 33 xy 159 165 Not enough free space in flash memory for resources 52 165 Paper too short 34 160 Parallel port disabled 56 160 Print quota exceeded Print job canceled 170 Print quota exceeded Print job incomplete 170 Printer had to restart Last job may be incomplete 165 Printer restart Check last job 161 Rear USB port disabled 56 161 Reinstall missing or unresponsive cartridge 31 xy 170 Reinstall missing or unresponsive imaging unit 31 xy 171 Remove paper from standard output bin 166 Replace cartridge O estimated pages remain 88 xy 171 Index Replace cartridge printer region mismatch 42 xy 171 Replace imaging unit O estimated pages remain 84 xy 171 Replace unsupported
19. too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m2 16 24 Ib bond paper grain long paper is recommended Paper and specialty media guide 46 Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are n
20. Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs ENA Address Set the network address information for an external print server YYY YYY YYV VVY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Netmask Set the netmask information for an external print server YYY YYY YYV VVY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Gateway Set the gateway information for an external print server YYY YYY YVV YVY Note This menu item is available only if the printer is attached to an external print server through the USB port AppleTalk menu Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup AppleTalk Network Ports Network Setup x AppleTalk Understanding the printer menus 101 list of zones available on the network SMTP Setup menu Use Primary SMTP Gateway Activate Enable or disable AppleTalk support Yes Note Yes is the factory default setting No View Name Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk ad
21. Cancel the current job Load Manual Feeder with paper size orientation Try one or more of the following Load the feeder with the correct size of paper From the printer control panel press E3 to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load Manual Feeder with paper type paper size orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Troubleshooting 165 Network x software error 54 Try one or more of the following From the control panel press OK to continue printing Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or print server For more information go to http support lexmark com Non Lexmark supply type see User s Guide 33 xy Note The supply type can either be a toner cartridge or an imaging unit The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function be
22. Managing the printer 65 If you try to access a PIN protected menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK on the printer control panel for more than three seconds Saving energy Using Eco Mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until a document is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Paper Enable the automatic two sided duplex printing feature Turn off print log features M 2 Press n Using Hibernate mode Hibernate is an ultra low power saving mode Notes Three days is the default amount of time before the printer enters Hibernate mode Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or
23. Preferences or from the Print dialog b Resend the print job Is the page or image clipped Step 4 Contact customer The problem is solved a Reinstall the imaging unit support 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Shadow images appear on prints Leading edge Nom N ABCD ABCD w Den Trailin j edge Troubleshooting 186 Action Yes No Step 1 Go to step 2 Load paper with the Load paper with the correct paper type and weight in the tray correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type and weight of the paper loaded loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Step 4 Replace the imaging unit and th
24. Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Notices 212 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 2009 125 EC and 2011 65 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits the ecodesign of energy related products and on the restrictions of use of certain hazardous substances in electrical and electronic equipment The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity
25. Troubleshooting Action Step 3 Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page Step 4 a Check if the internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Adding available options in the print driver on page 19 b Resend the print job Does the internal option operate correctly V Yes Go to step 4 The problem is solved 175 No Reinstall the internal option Contact customer support Na Tray problems Action Step 1 a Open the tray and do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Yes The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working Step 3 Check if the tray is insta
26. We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 8096 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on 4 page 65 for MS312 or Using Eco mode on page 68 for MS315 and MS415 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for 4 use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 47 Conserving supplies Use both sides of the paper If your printer mod
27. a long press of the Sleep button wakes the printer from Hibernate mode fthe printer is in Hibernate mode then the Embedded Web Server is disabled 1 From the control panel navigate to gt Settings gt OK gt General Settings gt OK 2 Press Press Sleep Button or Press and Hold Sleep Button and then press ok 3 Press Hibernate gt n Managing the printer 66 Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Available settings range from 1 to 120 minutes The factory default setting is 30 minutes Note Sleep mode can be scheduled For more information see Using Schedule Power Modes on page 67 Using the Embedded Web Server 1 From the Embedded Web Server click Settings gt General Settings gt Timeouts 2 Inthe Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 3 Click Submit Using the printer control panel 1 From the printer control panel navigate to J gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Sleep Mode gt OK 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press ok Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server
28. and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment the ecodesign of energy related products and on the restrictions of use of certain hazardous substances in electrical and electronic equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 1 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC 2009 125 EC and 2011 65 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment the ecodesign of energy related products and on the restrictions of use of certain hazardous substances in electrical an
29. button Return to the previous screen Indicator light Determine the status of the printer Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition Indicator light Off Printer status The printer is off or in Hibernate mode Blinking green Solid green Blinking red The printer is warming up processing data or printing The printer is on but idle The printer requires user intervention Sleep button light Off Solid amber Printer status The printer is off idle or in Ready state The printer is in Sleep mode Blinking amber pulsing pattern Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow The printer is entering or waking from Hibernate mode The printer is in Hibernate mode Installing the Local Printer Settings Utility 1 Visit http support lexmark com and then download the software 2 Double click the software installer package 3 Select an installation type and then click Install 4 Click Install to start the installation 5 Click Agree to accept the license agreement 6 Click Continue and then follow the instructions on the computer screen Notes Use the Local Printer Settings Utility to change the toner darkness power saver and paper size settings for all print jobs Use the prin
30. can purchase a dust cover separately For more information contact Notes customer support Loading paper and specialty media 36 f you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Loading paper and specialty media 37 Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading paper and specialty media 38 Loading the multipurpose feeder Use the multipurpose feeder when printin
31. cartridge 32 xy 172 Replace unsupported imaging unit 32 xy 172 Serial option x error 54 166 SMTP server not set up Contact system administrator 166 168 Standard network software error 54 166 Standard parallel port disabled 56 166 Standard USB port disabled 56 167 Too many flash options installed 58 167 Too many trays attached 58 167 Too many trays Remove some 58 161 Unformatted flash detected 53 167 Unsupported option in slot x 55 167 printer options troubleshooting internal option is not detected 174 tray problems 175 printer problems solving basic 172 Printer restart Check last job 161 printer security information on 75 printing directory list 57 font sample list 57 from a mobile device 57 from Macintosh 54 from Windows 54 menu settings page 25 26 network setup page 26 printing a document 54 printing a network setup page 26 printing from a mobile device 57 publications where to find 9 Push Button Configuration method using 22 23 Q Quality menu 116 Quiet mode 68 R Rear USB port disabled 56 161 recycled paper using 47 59 recycling Lexmark packaging 60 Lexmark products 60 toner cartridges 60 reducing noise 68 Reinstall missing or unresponsive cartridge 31 xy 170 Reinstall missing or unresponsive imaging unit 31 xy 171 remote control panel using Embedded Web Server 63 Remove paper from standard output bin 166 repeat print jobs 56 repeating print defects a
32. finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Memory full 38 Try one or more of the following From the printer control panel press OK to clear the message Decrease the resolution setting Install additional printer memory Print quota exceeded Print job canceled Contact your system support person Print quota exceeded Print job incomplete Contact your system support person Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide fthe toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge is defective Replace the toner cartridge Troubleshooting 171 Reinstall missing or unresponsive imaging unit 31 xy Try one or more of the following Check if the imaging unit is missing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide e If the imaging unit is installed then remove the unresp
33. following Amount of post consumer waste Lexmark tests up to 100 post consumer waste content Temperature and humidity conditions Testing chambers simulate climates from all over the world e Moisture content Business papers should have low moisture 4 596 Bending resistance and proper stiffness means optimum feeding through the printer Thickness impacts how much can be loaded into a tray Surface roughness measured in Sheffield units impacts print clarity and how well toner fuses to the paper Surface friction determines how easily sheets can be separated Grain and formation impacts curling which also influences the mechanics of how the paper behaves as it moves through the printer Brightness and texture look and feel Recycled papers are better than ever however the amount of recycled content in a paper affects the degree of control over foreign matter And while recycled papers are one good path to printing in an environmentally responsible manner they are not perfect The energy required to de ink and deal with additives such as colorants and glue often generates more carbon emissions than does normal paper production However using recycled papers enables better resource management overall Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products To gain a better understanding of the impact of printers on the environment the company com
34. from the standard bin and multipurpose feeder Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status of parts and supplies Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status Using the control panel Depending on your printer model navigate to either of the following J gt Reports gt OK gt Device Statistics gt OK Note You can view the status of parts and supplies in the Supply Information section of the pages printed PNI gt Status Supplies gt OK gt View Supplies gt OK Maintaining the printer 149 Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many facto
35. full 52 158 Flash memory unformatted 53 158 font sample list printing 57 font sample list printing 57 219 G General Settings menu 104 108 green settings Eco Mode 65 68 Hibernate mode 65 70 Hibernate Timeout 66 70 Quiet mode 68 Schedule Power Modes 67 71 H hardware options adding print driver 19 held jobs 56 Help menu 127 Hibernate mode using 65 70 Hibernate Timeout setting 66 70 HTML menu 125 Image menu 126 imaging unit ordering 150 replacing 152 Imaging unit low 84 xy 169 Imaging unit nearly low 84 xy 169 Imaging unit very low x estimated pages remain 84 xy 169 Incorrect paper size open paper source 34 163 individual settings erasing 74 Insert tray x 169 installing optional tray 17 installing an optional card 15 installing optional tray 17 installing printer 19 installing software Local Printer Settings Utility 28 Insufficient memory for Flash Memory Defragment operation 37 163 Insufficient memory to collate job 37 163 Insufficient memory to support Resource Save feature 35 163 Insufficient memory some Held Jobs were deleted 37 163 Index Insufficient memory some held jobs will not be restored 37 164 internal options 14 IPv6 menu 96 J Jam front door 20y xx 130 Jam MP feeder 250 xx 137 Jam pull tray 1 Push down blue flap 23y xx 135 Jam rear door 20y xx 133 Jam standard bin 20y xx 134 Jam tray x 24y xx 136 jams acce
36. gt OK gt select the unit of measure gt OK Specify the paper height and width 1 From the control panel navigate to gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt OK gt select the unit of measure gt 2 Press the arrow buttons until Portrait Height or Portrait Width appears and then press OK Loading paper and specialty media 33 3 Change the settings and then press OK MS315 and MS415 paper size and type setup Setting the paper size and type 1 From the printer control panel navigate to A gt Settings gt gt Paper Menu gt gt Paper Size Type gt 2 Press the up or down arrow button to select the tray or feeder and then press OK 3 Press the up or down arrow button to select the paper size and then press OK 4 Press the up or down arrow button to select the paper type and then press OK to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The smallest Universal paper size is 76 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the control panel navigate to am gt Settings gt OK gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt
37. if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer Embedded Web Server does not open Action Yes No Step 1 The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address C Press Enter Does the Embedded Web Server open Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server C Press Enter Does the Embedded Web Server open Step 3 The problem is solved Go to step 4 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and th
38. manually loaded 7 3 4 Envelope Note 10 Envelope is the U S factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 81 MS315 and MS415 paper menus Default Source menu Use Default Source Tray x Multipurpose Feeder Manual Paper Manual Envelope Paper Size Type menu Tray x Size A4 AS A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal ee Set a default paper source for all print jobs Notes Tray 1 standard tray is the factory default setting From the Paper menu set Configure MP to Cassette for Multipurpose Feeder to appear as a menu setting Specify the paper size loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting The A6 paper size is supported only in Tray 1 and the multipurpose feeder Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Pl
39. menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Using the printer settings on the computer Windows only Access the Schedule Power Modes menu using the Local Printer Settings Utility MS315 and MS415 printer management Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Checkthe virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Managing the printer 68 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings tab Security Confidential Print Setup 3 Modify the setting
40. of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For non scalable monospaced fonts the pitch appears on the display but it cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specify the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page 124 Understanding the printer menus Use PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto LF after CR On Off To Specify the number of lines that print on each page Notes 60 is the U S factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page Set the printer to print on A4 size paper Notes 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is th
41. paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by the printer Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Minimize the printer noise Note Off is the factory default setting Run the setup wizard Print with Display Off Allow printing with display off Display on when printing Notes No Yes is the factory default setting After completing the setup wizard by selecting Done at the country or region selection screen the default becomes No Paper Sizes Specify the unit of measurement for paper sizes US Notes Metric USisthe factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Timeouts Setthe amount oftimethe printer waits after a job is printed before Sleep Mode it goes into a reduced power state Disabled Notes 1 120 min n i 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off The maximum amount of time is increased to 240 minutes when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer
42. printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Safety information 8 CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabli
43. printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Troubleshooting 160 Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit http support lexmark com Network error port x 54 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Unplug the router wait for 30 seconds and then plug it back again Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or the print server For more information visit the Lexmark Web site at http support lexmark com Network error standard port 54 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Unplug the router wait for 30 seconds and then plug it back again Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or the print server For more information visit the Lexmark Web site at http support lexmark com Paper too short 34 Try one or more of the following Load the correct size of paper in the tray From th
44. sizes Paper size Standard tray A4 J 210 x 297 mm 8 3 x 11 7 in Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray X A5 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in x LIS e e ne S x x Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in rit X Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in n lt S Universalt 2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in X X E xe X X n x lt lt LI SIS lt 7 3 4 Envelope Monarch X X 98 x 191 mm 3 9 x 7 5 in 9 Envelope X X y X 98 x 225 mm 3 9 x 8 9 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm 4 1 x 5 8 in Universal is supported in the optional 250 or 550 sheet tray only if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is supported in duplex mode only if the width is at least 210 mm 8 3 in and the length is at least 279 mm 11 in The smallest supported Universal size is supported only in the multipurpose feeder Paper and specialty media guide Paper si
45. solved support Do toner specks appear on prints Toner fog or background shading appears on prints Action Yes No Step 1 Go to step 2 The problem is solved Reinstall the imaging unit a Remove and then install the imaging unit b Resend the print job Does fog or shading appear on prints Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service D f r shadin ron prints DES TUE Ol shadine appear iene representative V J Toner rubs off P Leading edge ABC o x Trailing edge Troubleshooting 201 Action Yes No Step 1 Go to step 2 Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray From the Paper menu on the printer control panel check the paper type texture and weight Do the paper type texture and weight match the paper loaded in the tray Step 2 Contact customer The problem is solved Resend the print job support Does the toner still rub off Uneven print density X ABCD ABCD Replace the imaging unit and then resend the print job Contact customer The problem is solved support Is the print density uneven MS312 print quality problem Characters have jagged or uneven edges ES ABC DEF Troubleshooting 202 Action Yes No Step 1 Go to step 2 T
46. such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom paper type name and then select a custom paper type Note Plain Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Custom menu using the Local Printer Settings Utility or Printer Settings Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Loading paper and specialty media 43 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 From the Tray Configuration section select a paper source and then select a custom paper type under the paper type column 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings MS315 and MS415 tray linking Linking and unlinking trays 1 Open a Web browser and then type the printer IP address
47. that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with custom type name orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Troubleshooting 170 Load paper source with paper size orientation Try one or more of the following Load the tray or feeder with the correct size of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct paper size then it feeds from that tray If the printer cannot find a tray that has the correct size of paper then it prints from the default paper source Cancel the current job Load paper source with paper type paper size orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer
48. the Held Jobs menu Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory Note The print job is automatically deleted from the printer memory once all copies are printed Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to You can set the printer to store print jobs in the printer memory until you start the print job from the printer 3 Press E3 Printing Printing information pages a 57 For more information on printing information pages see Printing a menu settings page on page 25 for MS312 or Printing a menu settings page on page 26 for MS315 and MS415 and Printing a network setup page on page 26 for MS312 or Printing a network setup page on page 26 for MS315 and MS415 MS312 information pages Printing a font sample list From the printer control panel navigate to either of the following gt Reports gt OK gt Print Fonts gt OK gt PCL Fonts gt OK or gt Reports gt OK gt Print Fonts gt OK gt PostScript Fonts gt OK MS315 and MS415 information pages Printing a font sample list 1 From the printer control panel navigate to al gt setti i gt Settings gt gt Reports gt gt Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press oK Note The PPDS fonts appear only when the P
49. the print still skewed Yes Go to step 2 Contact customer support No The problem is solved The problem is solved a S Ss 4 Troubleshooting Printer is printing solid black pages Action Step 1 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Yes Go to step 2 195 p The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Transparency print quality is poor Action Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Step 2 a Checkif you are using a recommended type of transparency b Resend the print job Is the print quality still poor Contact customer support Yes Go to step 2 Contact customer support The problem is solved T Set the paper type to Transparency Is the paper type for the tray set to Transparency The problem is solved Troubleshooting Streaked horizontal lines appear on prints Action Step 1 a Depending on your operating sys
50. then plug it back again Turn off the printer and then turn it back on Update the network firmware in the printer or the print server For more information visit the Lexmark Web site at http support lexmark com Standard parallel port disabled 56 From the printer control panel press OK to clear the message Notes The printer discards any data received through the parallel port Make sure the Parallel Buffer menu is not set to Disabled Troubleshooting 167 Standard USB port disabled 56 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Note The printer discards any data received through the USB port From the printer control panel set USB Buffer to Auto Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more of the following From the printer control panel press E3 to stop the defragmentation and continue printing Format the flash memory device Note I
51. to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 1 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that necessary for successful communication This device complies with Industry Canada license exempt RSS standards Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interfere
52. up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options Flash memory Fonts Accessing the controller board CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Locate the memory card connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Additional printer setup 15 Installing an optional card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the p
53. you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes Selectable alerts can be set on the toner cartridge and imaging unit All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Managing the printer 63 Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Description Off The normal printer behavior for all supplies occurs SNMP Only The printer generates a simple network manag
54. 2 213 number of remaining pages estimate 149 0 optional card installing 15 optional tray installing 17 loading 34 options firmware cards 14 memory cards 14 ordering imaging unit 150 ordering supplies toner cartridges 149 P paper characteristics 45 letterhead 46 loading multipurpose feeder 38 preprinted forms 46 recycled 47 selecting 46 setting size 33 setting type 33 storing 48 unacceptable 46 47 Universal size setting 32 33 using recycled 59 paper feed troubleshooting message remains after jam is cleared 176 177 paper jams avoiding 128 paper jams clearing behind front door 130 behind rear door 133 in duplex area 135 144 in front door 139 in manual feeder 146 in rear door 142 in standard bin 134 143 in Tray 1 136 in Tray 2 136 in tray x 145 Multipurpose feeder 137 paper labels loading multipurpose feeder 38 Paper Loading menu 87 paper messages x page jam remove tray 1 to clear duplex 23y xx 144 Jam pull tray 1 Push down blue flap 23y xx 135 paper size setting 32 Paper Size Type menu 78 81 paper sizes supported by the printer 51 paper stop using 33 Paper Texture menu 84 Paper too short 34 160 paper type setting 32 paper types duplex support 52 supported by printer 52 where to load 52 Paper Weight menu 86 parallel port 18 Parallel port disabled 56 160 parts checking status 148 using genuine Lexmark 149 PCL Emul menu 118 123 PDF menu 122 Personal Identific
55. 20 to 40 C 4 to 104 F Allow the following recommended amount of space around the printer for proper ventilation l SS E 1 Right side 110 mm 4 33 in 2 Front 305 mm 12 in 3 Left side 65 mm 2 56 in 4 Rear 100 mm 3 94 in i 5 Top 305 mm 12 in J Printer configurations A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray For instructions on installing the optional tray see Installing optional trays on page 17 Learning about the printer MS312 printer model Control panel Paper stop Standard bin Front door release button Controller board access cover Standard 250 sheet tray Optional 250 or 550 sheet tray 50 sheet multipurpose feeder Front door 12 Learning about the printer MS315 and MS415 printer models Control panel Paper stop Standard bin Front door release button Controller board access cover Standard 250 sheet tray Optional 250 or 550 sheet tray 50 sheet multipurpose feeder Front door 13 Additional printer setup 14 Additional printer setup Installing internal options CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting
56. 3 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Quality Menu Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt OK gt Print Settings gt OK gt Quality Menu gt OK gt Toner Darkness 2 Adjust the toner darkness and then press OK Printing 56 MS315 and MS415 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to PNI gt Security gt Confidential Print 2 Select a print job type Use Confidential Job Expiration Max Invalid PIN Repeat Job Expiration To Hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Print and store print jobs in the printer memory Reserve Job Expiration Verify Job Expiration Notes process additional held jobs control panel All print jobs that can be initiated by the user at the printer are called held jobs Store print jobs for printing at a later time Note The print jobs are held until deleted from
57. 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Notices 215 Slovensko Lexmark International Inc izjavlja da je ta izdelek v s
58. A Troubleshooting 199 Vertical voids appear on prints Leading edge arr Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Step 2 Go to step 3 The problem is solved a From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Do vertical voids appear on prints Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Loadthe indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 Contact customer The problem is solved a Redistribute the toner in the imaging unit support 1 Remove the toner cartridge and then the imaging unit Note The laser scanning unit may be 2 Firmly shake the imaging unit defective Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids appear on prints M J Troubleshooting 200 Toner specks appear on prints Replace the imaging unit and then resend the print job Contact customer The problem is
59. Bodoni New CenturySbk Bookman New York Chicago Optima Clarendon Oxford Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO 126 Understanding the printer menus Font Size Set the default font size for HTML documents 1 255 pt Notes 12 ptis the factory default setting Font size can be increased in 1 point increments Scale Scale the default font for HTML documents 1340076 Notes 10096is the factory default setting Scaling can be increased in 196 increments Orientation Set the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Margin Size Set the page margin for HTML documents 8 255 mm Notes 19 mm is the factory default setting Margin size can be increased in 1 mm increments Backgrounds Specify whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Image menu Use To Auto Fit Select the optimal paper size scaling and orientation On Note On is the factory default setting It overrides scaling and orientation settings Off for some images Invert Invert bitonal monochrome images On Notes Off Off is the factory default setting This set
60. CL Emulation Settings Auto LF after CR On Off Specify the number of lines that print on each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page Set the printer to print on A4 size paper Notes 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Understanding the printer menus 120 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Envelope Off None 0 199 Notes e Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a c
61. Conserve is set to Off The maximum amount of time is increased to 240 minutes when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Print a job with the display turned off Print with Display Off Allow printing with display off Display on when printing Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Note Display on when printing is the factory default setting Set the amount of time the printer waits before it enters Hibernate mode Note 3 days is the factory default setting Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Timeouts Screen Timeout 15 300 sec Setthe printerto Hibernate mode even ifthere is an active Ethernet connection Note Do Not Hibernate is the factory default setting Set the amount of time in seconds the printer waits before returning the display to the ready state Note 30 sec is the factory default setting Understanding the printer menus Use Timeouts Print Timeout Disabled 1 255 sec Timeouts Wait Timeout Disabled 15 65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Max Auto Reboots 1 20 111 To Set the amou
62. ERE RE RR RRERR 17 Attaching cables peiiini inaa eaaa aaa cated eai aaa aaae ia iaaa aa a aiaa aad aiaia aa aai 18 Setting p the printer SoftWare sirepan ee a A ee sape E a euo a ae 19 Installing theprinter a E E E E E A E E tere crate A E E E Divers E TR gEFe aleMPNRR 19 Adding available options in the print driver ssssssssssssssssssssissssssssssrsssstssesssrnsssrsnsrresstennstensatensttnstterennsrentstnnt 19 NetWoLking scoe t tere deer Ree et dd n Exe S TRE ERR RE CERE TERRA EUR Eee a e e aa Deka e Rad eee dd d a o Ree ei dde 20 Preparing to set up the printer on an Ethernet network cccccsscccccsssssseecessssceccesessseececesesessseeesesesseesueeeeees 20 Preparing to set up the printer on a wireless network nennen enne nen nennen 21 MS315 and MS415 Wireless Setup Wizard esses eene nhnnn nnne nnnn nsi n errans nena 22 MS312 Wi Fi Protected Setup sei a deae Ene e REV a RR ENS DU VE saa MER e RR R RR YE dra ME Va aod 22 MS315 and MS415 Wi Fi Protected SCtuP cccccssccccesssssnsecescessesseescseseeseeeesseeseeeeessssseeeeesessssesesseeseeaaeeees 23 Connecting the printer to a wireless network using the printer software ccccccesscceesesesssceesesssseeeeeessneaees 24 Connecting the printer to a wireless network using the Embedded Web Server sss 25 Verifying printer SetU P s 25 MS312 printing menu settings and network setup pages
63. Eco miode s c td he e ete ente e i s ten ave OO 68 Reducing printer noise idi ede De tete eite Poids e ce oen Hber ea One da iare irekiari 68 Adjusting Sleep MOde ec tetto UD enaliemtet ade iiia ei tiens 69 Using Hibernate mode ho ani c ERN qvem enis ed eee pe cer YER 70 Setting Hibernate tuo REE 70 Using Schedule Power Modes nibil nba cid eee tercios 71 Adjusting the brightness of the printer display esses 71 Restoring factory default SCttiNgS cccccssscccccssssssececcesssseeceesesssseecesesssseecesesssseesecsssessseeeceseaus seuauseeeseseueaeeeeses 71 Contents 5 Securing the DEITEGE o ssoevo seva ener EX SQ EEE VR EE Vo X YE Su E dace vouevienedersdusevevsusversusnmeaned o Using the security lock feature ccccsesssssccccecesssessaceceeecesecssessueaeeceeeeessesesssuseeecesssesasausasessaaeeseeeeeesees 73 Statement of Volatility 5 xh ie Rhet dh ERI ECTS EROR IA PEINE CROPS a Ie AU rn 73 Erasing Volatile memo Vessen tee ore Ene tie ee ER sees eee Rosae epe Wedge e ede RH Peg PEE ee beu ees 74 Erasing non volatile memo ory eese nennen enne ener nnne nennen nenne nnn nas es isses en enses nennen enn 74 MS312 non volatile memory CLaSC cccccsscccceececsnaceeescessseececesseseeceseseuseeeccssssaaeeeeseeeceeeesessseeseseeeseesaesesenees 74 Erasing non volatile memory onanisten iaeei nia daane ek Era a rE a S inaa dariniai seen 74 MS315 a
64. IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Index Index Symbols x page jam clear manual feeder 25y xx 146 x page jam clear standard bin 20y xx 143 x page jam open front door 20y xx 139 x page jam open rear door 20y xx 142 x page jam open tray x 24y xx 145 x page jam remove tray 1 to clear duplex 23y xx 144 A accessing the controller board 14 accessing the Embedded Web Server 31 accessing the remote control panel Embedded Web Server 63 Active NIC menu 90 adding hardware options print driver 19 adjusting printer display brightness 71 adjusting Sleep mode 66 69 adjusting toner darkness 54 55 administrator settings Embedded Web Server 62 AppleTalk menu 100 assigning custom paper types 42 attaching cables 18 available internal options 14 avoiding jams 48 avoiding paper jam
65. LEXMARK MS312 MS315 and MS415 User s Guide March 2014 www lexmark com Machine type s 4514 Model s 330 335 530 Contents 2 Contents sadi Mee iw 7 Learning about the priBEBr cioe ee oisso ye pos aye Fase pa eo pa acean step r E yo YR Ee a E EE Pe gr Pe Ea copo iO ErirEue 9 Finding information about the printer eene nnne nennen nennen nnne ne nnn rennen nena 9 Selecting a location for the printer iine atte eiie ere oa Eno na coser e antea nU n nee E psa aaa e A EEE aaa 10 Printer configuratiOns oos eoo pesce ee rn nete e Rh sda ededbsuandSedededeasdeedesvswssensdeaatastebadeacsobtdeesecausa ores ede 11 Additional printer seruo aseo venKE ua Ne FRpE UE NARRA Y e MUREKUEPANERN EFE RM eau UAE uA e HU e pAESE EE ke Installing internal OptlORns iecore eren depono knee sabe pese onse prave adu darn ang Ea rere hee aian 14 Available internal optlons ii te eec etd esi eec rod Reed irr aed dee nre ed EIE RR EIN PORE d 14 Accessing th controller board audet a aiae a Aaa E desir iia tede AREEN 14 Installing am optional Card urere ento Seng NR yx aaa a Er EN a AAAS HR V AR RR E AAETH RAS 15 Installing hardware options eodd recte dee nta pugnae sds tha a e duc ena tage aacra baa Maa gere e n ERR aT saduasatiseendesss ene 17 Installing Optional trays s see rette ette pest vo eet EEn ENAERE pea rk ERE Rd pa o aper PERRA x
66. MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Reports Menu Settings Page Device Statistics Network Setup Page Print Fonts Print Directory Print Demo Asset Report Event Log Summary Network Ports Active NIC Standard Network Standard USB Standard Parallel SMTP Setup Understanding the printer menus 77 Security Settings Help Confidential Print General Settings Print All Guides Security Audit Log Print Settings Print Quality Set Date and Time Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network or Network x Paper menu MS312 paper menu Default Source menu Use To Default Source Set a default paper source for all print jobs Tray x Notes MP Feeder Manual Paper Tray 1 standard tray is the factory default setting Manual Envelope From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting f two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray V J Understanding the printer menus Paper Size Typ
67. MS312 printing menu settings and network setup pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly Note If you have not changed any menu settings then the menu settings page lists all the factory default settings When you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it From the printer control panel navigate to A gt Reports gt OK gt Ment Settings Page gt E Additional printer setup 26 Printing a network setup page If the printer is connected to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to gt Reports gt OK gt Network Setup Page gt OK Note If an optional print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page MS315 and MS415 printing menu settings an
68. No being formatted Notes Yes deletes all data stored in flash memory Nocancels the format request Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Activate Hex Trace Isolate the source of a print job problem Notes When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed Toexit or deactivate Hex Trace restart the printer Coverage Estimator Provide an estimate of the percentage coverage of toner on a page The estimate is Off printed on a separate page at the end of each print job On Note Off is the factory default setting M E AE A E S e PDF menu Scale to Fit Yes No Scale page content to fit the selected paper size Note No is the factory default setting Annotations Print annotations in a PDF Do Not Print Print Note Do Not Print is the factory default setting Understanding the printer menus PCL Emul menu Font Source 123 Specify the set of fonts used by the Font Name menu PCL Emulation Settings Point Size 1 00 1008 00 Resident Notes Download Flash Resident is the factory default setting This shows the factory default set All of fonts downloade
69. PDS data stream is activated Printing a directory list From the control panel navigate to gt Settings gt Reports gt OK gt Print Directory gt OK Note The Print Directory menu item appears only when an optional flash memory card is installed Printing from a mobile device To download a compatible mobile printing application visit www lexmark com mobile Note Mobile printing applications may also be available from your mobile device manufacturer Printing Canceling a print job Canceling a print job from the printer control panel From the printer control panel press x gt OK Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Run gt type control printers gt OK In Windows 7 or earlier a Click e or click Start and then click Run b Typecontrol printers C Press Enter or click OK Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 2 From System Preferences in the Apple menu open the printers folder Open the print queue select the print job you want to cancel and then delete it 58 Saving money and the environment 59 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment
70. Save 35 159 menu settings loading on multiple printers 62 menu settings page printing 25 26 menus Active NIC 90 AppleTalk 100 Confidential Print 102 Configure MP 84 Custom Types 88 Default Source 77 81 Finishing 114 General Settings 104 108 Help 127 HTML 125 Image 126 in Local Printer Settings Utility 29 IPv6 96 Job Accounting 120 list of 76 Network x 90 93 Network Card 95 Network Reports 92 220 Paper Loading 87 Paper Size Type 78 81 Paper Texture 84 Paper Weight 86 PCL Emul 118 123 PDF 122 PostScript 117 Quality 116 Reports 89 94 Security Audit Log 103 Set Date and Time 103 Setup 113 SMTP Setup menu 101 Standard Network 90 93 Standard Parallel 99 Standard USB 97 Substitute Size 84 TCP IP 95 Universal Setup 89 Utilities 117 122 Wireless 92 wireless 94 XPS 117 menus list 76 mobile device printing from 57 moving the printer 10 154 155 multipurpose feeder loading 38 N Network x menu 90 93 Network x software error 54 165 Network Card menu 95 Network error port x 54 160 Network error standard port 54 160 Network Reports menu 92 network settings Embedded Web Server 62 network setup page printing 26 Networking Guide where to find 62 noise emission levels 208 Non Lexmark supply type see User s Guide 33 xy 159 165 non volatile memory 73 erasing 74 Not enough free space in flash memory for resources 52 165 Index notices 206 207 208 209 210 211 21
71. Specify the feed direction if the paper can be loaded in either direction Long Edge appears only when the longest edge is shorter than the Reports menu Reports menu Use Menu Settings Page memory total page count alarms timeouts control panel language TCP IP address status of supplies status of the network connection and other information oO Print a report containing information about the paper loaded in trays installed Device Statistics XR Print a report containing printer statistics such as supply information and details about printed pages J Understanding the printer menus 90 Use aK Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in network printers or in printers connected to print servers Profiles List Print a list of profiles stored in the printer Note This menu item appears only when LDSS is enabled Print Fonts Print a report of all the fonts available for the printer language currently set in PCL Fonts the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Print Directory Print a list of all the resources stored in an optional flash memory card Notes Job Buffer Size must be set to 100 Make sure the optional flash memory card is installed correctly and working properly This me
72. Step 3 Change the environmental settings From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Eco Mode gt select a setting gt OK Note When using the Eco Mode setting you may notice a reduction in performance Does the print job still take long Yes Go to step 2 Go to step 3 Install additional printer memory For more information contact customer support No The problem is solved The problem is solved The problem is solved Troubleshooting MS315 and MS415 printing problems Multiple language PDF files do not print Action Step 1 a Check ifthe print options for the PDF output are set to embed all fonts b Generate a new PDF file and then resend the print job Do the files print Yes The problem is solved 183 Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File gt Print gt Advanced gt Print As Image gt OK gt OK Do the files print The problem is solved Contact customer support s Confidential and other held jobs do not print Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Action Step 1 Open the held jobs folder on the display and then verify that your print job is listed Is your print job listed in the held jobs fo
73. To erase the buffered data simply turn off the printer Erasing non volatile memory MS312 non volatile memory erase Erasing non volatile memory 1 Turn off the printer 2 From the printer control panel hold down OK and the right arrow button while turning the printer on Release the buttons only when the Configuration menu appears 3 Press the arrow buttons until Wipe A11 Settings appears and then press OK The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Press the arrow buttons until Exit Config Menu appears and then press OK The printer will perform a power on reset and then return to normal operating mode MS315 and MS415 non volatile memory erase Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Press the up or down arrow button until Wipe All Settings appears The printer will restart several times during this process Note Wipe All Settings secur
74. Tray x Note Tray 1 standard tray is the factory default setting Multi Purpose Feeder Paper Saver Print multiple page images on one side of a paper off Notes 2 Up 3 Up Off is the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Specify the positioning of multiple page images when using Paper Saver Horizontal Notes Reverse Horizontal Reverse Vertical Horizontal is the factory default setting Vertical Positioning depends on the number of page images and whether they are in portrait or landscape orientation Paper Saver Orientation Specify the orientation of a multiple page document Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait Paper Saver Border Print a border when using Paper Saver None Note None is the factory default setting Solid Understanding the printer menus Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q 116 To Specify the printed output resolution in dots per inch Note 600 dpi is the factory default setting Pixel Boost Off Fonts Horizontally Vertically Both directions Enable more pixels to print in clusters for clarity in order to enhance images horizontally or vertically or to enhance fonts Note Off is the factory default setting Toner D
75. UNE avlenany NE EE Eres 148 Checking the status of parts and SUPDPIICS ccccseseccccceeceecessnsneseeceeceseseesesasaeeeceeeceecesensaueeseeesseaeess 148 Estimated number of remaining pages isses eene nennen enne nennen nsns rsen nennen sees 149 Ordering Parts and supplies ie tentent et einen e laine Le Tha Eran no e ea ipea ens aduana aad idee 149 krelsisracilele DER 150 Replacing supplles 2 3 neret etr ete teer e Teneo hn Perego a Read ees ense enge eoe deno eura eaen en ede ER ESE uo 151 Moving the printer i uai iitee re eret e LO epe este ke URI in AO E ERE Lee cede e ert ee tt 154 Tro ubleshoOlllgzscscssssi o ona ga aeo noua FEY UA RN SVO E TES SPRA E RE ves aerthes vs cons L96 Understanding the printer MeSSAES cccccccccccecesccssessssnsnsseeceeeceesesssenseaueseeceesesesesesesaasseeseeeseseeseeeess 156 Contents 6 Solving printerproblems sieiceaesessalauaTecteettedydevdedas clan reete dee aie reni da e Ree a Ren POR dancin de dale ned 172 Solving print problems e eene eerte Ree ea kon a a ERR CR a ERN SE TR A ES RRE ERA ENA ieee 178 Embedded Web Server does not OPen ccccceeceesessesssnsnsanaeauececcceseeeesseseseseeseesaaaueeseeeeseeeesseseseseseseness 203 Contacting custorner sSuppOrt o eerie pecou o eoe nar oec ee eese doeet e cocer PER LE Dee n ead ra EE EA A Ra ae 204 NOtLICOS correo re LE e Ead tra Era ed od asp ra a M 205 Product Infortriatiorns s itc eoo derer erede c
76. abels loaded Smooth Note Normal is the factory default setting Normal Rough Bond Texture Specify the relative texture of the bond paper loaded Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specify the relative texture of the envelopes loaded Smooth Note Normal is the factory default setting Normal Rough Rough Envelope Texture Specify the relative texture of the rough envelopes loaded Rough Letterhead Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal f Rough Normal is the factory default setting The options appear only if the custom type is supported Understandi
77. able the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Notices 206 Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries PrintCryption is a trademark of Lexmark International Inc Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiar
78. ack on Is the printer working Yes Go to step 12 The problem is solved 174 No Install the correct printer driver Contact customer support Printer display is blank Action Step 1 Press the Sleep button on the printer control panel Does Ready appear on the printer display Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display Option problems Cannot detect internal option Action Step 1 Turn off the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly Yes The problem is solved The problem is solved Yes The problem is solved Go to step 2 Turn off the printer and then contact customer support No Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnoffthe printer using the power switch and then unplug the power cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board
79. ae da ates ao me eee 205 Edition notice 5 s eere cree reete eed eee ete eee deb eite ete e iso ee NE ee eS te Sede 205 POWEP CONSUMPUIOM EP DE 210 lale 2 MERO E UE Safety information 7 Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY Do not use this product with extension cords multioutlet power strips multioutlet extenders or other types of surge or UPS devices The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance property damage or potential fire Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a li
80. ain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays f available a user defined name will appear instead of Custom Type x Use this menu to configure automatic tray linking Note Only installed trays and feeders are listed in this menu M Understanding the printer menus Multipurpose Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Multipurpose Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper size loaded in the multipurpose feeder Notes Letter is the U S factory default setting A4 is the international factory default setting From the Paper menu set Configure MP to Cassette for Multipurpose Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value Specify the type of paper loaded in the multipurpose feeder Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Cassette for Multipurpose Feeder Type to appear as a menu 82 Note Only installed trays and feeders are listed in this menu Unders
81. ame with the adapter The Ethernet cable is disconnected from the printer Active NIC is set to Auto To set this to Auto from the control panel navigate to P gt Settings gt OK gt Network Ports gt OK gt Active NIC gt OK gt Auto gt OK Note Turn off the printer wait for at least five seconds and then turn on the printer 1 From the control panel navigate to p gt Settings gt OK gt Network Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wireless Connection Setup gt OK 2 Select a wireless connection setup Use To Search for networks Show available wireless connections Note This menu item shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Wi Fi Protected Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display MS312 Wi Fi Protected Setup Connecting the printer to a wireless network using Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point A wireless network adapter installed in your printer is attached and working properly For more information see the instruction
82. argins correct Step 2 Go to step 3 Do one or more of the following From the printer control panel set the paper size in the Paper menu to match the paper loaded in the tray Specify the paper size from the tray settings to match the paper loaded in the tray Does the paper size match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings NL Troubleshooting Action Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct LS Yes The problem is solved 188 No Contact customer support M Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Yes Go to step 2 No Adjust the width and length guides Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the
83. arkness 1 10 Lighten or darken the printed output Notes 8is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Offis the factory default setting You can set this option from the printer software For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the Print dialog and context menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Automatically adjust the contrast enhancement applied to images LLLLLLLLLL 4 Auto Note Auto is the factory default setting Off Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6 to 6 by lightening the output Note O is the factory default setting Contrast Adjust the contrast of printed objects 0 5 Note 0 is th
84. ate to Applications select your printer folder 2 Double click Wireless Setup Assistant and then follow the instructions on the computer screen Note If you encounter problems while running the application then click Q Additional printer setup 25 Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network e A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Network Ports gt Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected Verifying printer setup
85. ation Number method using 22 23 PostScript menu 117 preparing to set up the printer on an Ethernet network 20 print driver hardware options adding 19 print irregularities 189 print job canceling from the printer control panel 58 canceling from computer 58 print quality troubleshooting blank pages 193 characters have jagged edges 201 202 clipped pages or images 184 gray background on prints 186 horizontal voids appear on prints 198 print irregularities 189 221 print is too dark 190 print is too light 192 printer is printing solid black pages 195 repeating print defects appear on prints 190 shadow images appear on prints 185 skewed print 194 streaked horizontal lines appear on prints 196 streaked vertical lines 197 toner fog or background shading 200 toner rubs off 200 toner specks appear on prints 200 transparency print quality is poor 195 uneven print density 201 white streaks 199 Print quota exceeded Print job canceled 170 Print quota exceeded Print job incomplete 170 print troubleshooting held jobs do not print 183 incorrect characters print 180 incorrect margins on prints 187 jammed pages are not reprinted 176 178 job prints from wrong tray 179 job prints on wrong paper 179 jobs do not print 178 Large jobs do not collate 181 multiple language PDF files do not print 183 paper curl 188 paper frequently jams 177 print job takes longer than expected 182 184 printing slows down 179 tray linking does n
86. ceessssesecesseesseeeesseeseeeseesesssseeessesssseeeseeesesenaes 43 Assigning a custom paper Yperen aneen aiei aS A EEEE EE E ANE Eia tenni inna 44 Paper and specialty media guide eere eee eee eene eee eee 1D Paper guidelilessc eerie ced E erre ror Tee o danse han d der ross tana a Denis o dr e eo ti tede den d Y Te aure 45 Using specialty media 3 ee etae a ba olea eee hia acea ee eua easier ee toe pe eeu a da cdvestansdeubesssevee 48 Supported paper sizes types and WEIGNHS cccesssssssesseeceecesssesnssseeeecesceceesseusaeeeeceeceseeseuseeaeeeeeseenees 51 Printing a document siri ennnen el gne e e Hate a ue te rA R ea En rues a eae Deus ee de MEER Te aaa 54 Printirig a documerit torte c ree qnit oet deus sastbocdogs sdenves rE d rd rne testes qt tu ees ricos Ig 54 MS312 toner darkness AdjUStMENt ccscccceescencceeescesseeceecsssenseecessseasececessssaseeeeseueseeeeseesaaeeseseeeseeesaeaeeesees 54 Adjusting toner darkhess oie tuna o tene dcbet eta et 54 MS315 and MS415 toner darkness adjustment cccccccssssscccssseseececsessseececsssssssececesesseeescessssesesesesesueesueeeeees 55 Adjusting toner darkness edd ipd iei tere ce eese Te aed X eoa de ade ee raa gh 55 MS315 and MS415 Printing confidential and other held jobs 56 Storing print jobs in the printer sssseesssseeeeeeeeene enne nnnm nennen nnne enitn aser ns eene nnns sss n ener nnne 56 Pr
87. ck if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 6 Go to step 5 The problem is solved Step 6 Replace the imaging unit and then resend the print job Is the print still too dark Contact customer support The problem is solved Troubleshooting Print is too light Action Step 1 a Fromthe Quality menu onthe printer control panel increase the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Step 2 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper Yes Go to s
88. coming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes Onisthe factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Set the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Parallel Buffer Disabled Auto 3K to maximum size allowed Advanced Status On Off e Auto is the factory default setting Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the size of the parallel input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The parallel buffer size setting can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the siz
89. consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 20 By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods Using the Hibernate Timeout Using the Schedule Power modes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage
90. ctions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 10096 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled Saving money and the environment 61 To return Lexmark cartridg
91. d designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together Page orientation is important when printing on letterhead For information on how to load letterhead see Loading trays on page 34 Loading the multipurpose feeder on page 38 Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the standard tray or the multipurpose feeder Usetransparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Paper and specialty media guide 51 Supported paper sizes types and weights For information on card stock and labels see the Card Stock amp Label Guide on the Lexmark Web site at http support lexmark com Supported paper
92. d electronic equipment Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below Notices 214 Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAAnviki ME THN TIAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON ZYMMOPOONETAI MPO TIZ OYZIOAEIZ ATIAITHZEIX KAI TIZ AOITIEX ZXETIKE2 AIATAZEIX THX OAHMIAZ 1999 5 EK English Hereby Lexmark In
93. d in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory card must be properly formatted and cannot be read write write or password protected All shows the fonts available to any option Font Name Identify a specific font and the option where it is stored Courier 10 Note Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Symbol Set Specify the symbol set for each font name 10U PC 8 Notes 12U PC 850 10U PC 8 is the U S factory default setting 12U PC 850 is the international factory default setting Asymbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown Change the point size for scalable typographic fonts Notes 12isthe factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 inch Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch 0 08 100 Specify the font pitch for scalable monospaced fonts Notes 10isthe factory default setting Pitch refers to the number
94. d network setup pages Printing a menu settings page Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly From the printer control panel navigate to AN gt Settings gt Reports gt OK gt Menu Settings Page gt OK Note If you have not changed any menu settings then the menu settings page lists all the factory default settings Settings saved from the menus replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again select another value and save it Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to P i gt Settings gt Reports gt OK gt Network Setup Page gt OK Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected Ifthe statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Using MS312 27 Using MS312 Using the printer control panel 1 2 3 Menus butt
95. d vertical lines appear on prints Go to step 5 The problem is solved Troubleshooting 198 Action Step 5 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service representative Do streaked vertical lines appear on prints Horizontal voids appear on prints Leading edge ALORA SR 3 Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved a Load the specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints Step 3 Go to step 4 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do horizontal voids appear on prints M
96. dard Network or Network x menus Note Only active ports appear in this menu Use Energy Efficient Ethernet A Set the printer Ethernet connection to a energy saving mode Network Buffer Auto 3KB to maximum size allowed Enable Note Enable is the factory default setting Disable PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language Off Notes Onis the factory default setting When Off is used the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it On regardless of the default printer language Off Notes Onis the factory default setting When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Set the printer to perform the special processing required for bidirectional Off communication following the conventions defined by the NPA protocol Auto Notes ee Auto is the factory default setting Changing this setting from the control panel and then exiting the menus causes the pr
97. dress Note The address can be changed only from the Embedded Web Server Set Zone Provide a list of AppleTalk zones available on the network Note The factory default setting is the default zone for the network If no default zone exists then the zone marked with an asterisk is the default setting Specify SMTP server gateway and port information Primary SMTP Gateway Port Note 25 is the default SMTP gateway port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Set the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for printing privileges Note No authentication required is the factory default setting Understanding the printer menus 102 Use Device Initiated E mail None Use Device SMTP Credentials Notes Device Userid To Specify what credential
98. drum under the imaging unit Doing so may affect the quality of future print jobs 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Clearing jams 141 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 142 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer 8 Insertthe toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the control panel select Next gt OK gt Clear the jam press OK gt n x page jam open rear door 20y xx 1 Open the front door Clearing jams 143 2 Gently pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the rear door 5 From the c
99. e Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print V The problem is solved Yes Deactivate Hex Trace mode Contact customer support Contact customer support Go to step 2 The problem is solved Tray linking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting Action a Fromthe printer control panel set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly M Yes The problem is solved 181 Contact customer support Large jobs do not collate M a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly Unexpected page breaks occur Action Step 1 Ad
100. e 504x2 500XA For Africa Middle East Central Eastern Europe and Commonwealth of Independent States Toner Cartridge 505 N A High Yield Toner Cartridge 505H 500HA Extra High Yield Toner Cartridge 505X 500XA 1 The toner cartridge is supported only in MS312 and MS315 printer models The toner cartridge is supported only in the MS415 printer model For more information on countries located in each region visit www lexmark com regions Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Part name Lexmark Return Program Regular Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 8096 Maintaining the printer 151 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials Maintaining the printer 152 4 Shake the
101. e default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog f Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs Off is the factory default setting for all the menus Understanding the printer menus 88 Use To Light Loading Determine and set two sided printing for all print jobs that specify Duplex Light as the paper type Off Heavy Loading Determine and set two sided printing for all print jobs that specify Duplex Heavy as the paper type Off Custom x Loading Determine and set two sided printing for all print jobs that specify Duplex Custom x as the paper type Off Note Custom x Loading is available only if the custom type is supported Notes Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog f Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs Off is the factory default setting for all the menus lt Custom Types menu Use LC Custom Type x Associate a paper or specialty media type with a Custom Type x name Paper Notes Card Stock Transparency Paper is the factory default setting for Custom Type x Rough Cotton The specialty media type must be supported in the selected tray or Labels feeder in order to print from that source Envelope Recycled Speci
102. e equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may res
103. e factory default setting Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign Multipurpose Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Envelope Off None 0 199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command e 0 199 allows a custom setting to be assigned 125 Understanding the printer menus Tray Renumber Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Restore Defaults Display the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to their factory default settings Yes i No HTML menu Font Name Joanna MT Set the default font for HTML documents Albertus MT Letter Gothic Note The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font Apple Chancery Marigold Arial MT Monalisa Recut Avant Garde Monaco
104. e factory default setting Understanding the printer menus XPS menu 117 Print Error Pages Off On Print a page containing information on errors including XML markup errors Note Off is the factory default setting PostScript menu Print PS Error Print a page containing the PostScript error MS312 print settings Utilities menu Use Format Flash Yes No On Note Off is the factory default setting Off Lock PS Startup Mode Disable the SysStart file On Note Off is the factory default setting Off Font Priority Establish the font search order Resident Notes Flash Resident is the factory default setting This menu item is available only when a formatted flash memory card is installed and operating properly Make sure the flash memory card is not read write write or password protected Job Buffer Size must not be set to 100 OO Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Flash memory refers to the memory added by installing a flash memory card in the printer Yes deletes all data stored in the flash memory No cancels the format request The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Understanding the printer menus 118 Use To Activate Hex Trace Isola
105. e menu Tray x Size A4 AS A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x 78 Specify the paper size loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting f two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays f available a user defined name will appear instead of Custom Type x Use this menu to configure automatic tray linking Note Only installed trays and feeders are listed in this menu Understanding the printer menus MP Feeder Size A4 AS A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Color
106. e moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or A printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Maintaining the printer 155 e f an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer Anycart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping th
107. e of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is then updated Enable bidirectional communication through the parallel port Notes Onisthe factory default setting Off disables parallel port negotiation Understanding the printer menus 100 Use To Protocol Specify the parallel port protocol Standard Notes Fastbytes Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting Standard tries to resolve parallel port communication problems Honor Init Determine if the printer honors printer hardware initialization requests from the On computer Off Notes Parallel Mode 2 On Off Mac Binary PS On Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Determine if the parallel port data is sampled on the leading or trailing edge of a strobe Note On is the factory default setting Set the printer to process Macintosh binary PostScript print jobs Notes Off Auto
108. e printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Troubleshooting 156 Troubleshooting Understanding the printer messages MS312 printer messages Bin full Remove paper Remove the paper stack from the standard bin Cannot collate large document 37 Try one or more of the following From the printer control panel press OK to print the portion of the job already stored and begin collating the rest of the print job Cancel the current print job Cannot defrag flash memory 37 Try one or more of the following From the printer control panel press OK to stop the defragmentation and continue printing Delete fonts macros and other data in the printer memory From the printer control panel navigate to Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt OK Install additional printer memory Change paper source to custom string Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job
109. e printer control panel press E3 to clear the message and print using a different tray Checkthe tray length and width guides and make sure the paper is loaded properly in the tray Make sure the correct paper size and type are specified in Print Properties or in the Print dialog Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Make sure the paper size is correctly set For example if the MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Cancel the print job Parallel port disabled 56 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Note The printer discards any data received through the parallel port From the printer control panel set Parallel Buffer to Auto Troubleshooting 161 Printer restart Check last job Press OK on the printer control panel to clear the message and continue printing For more information visit http support lexmark com or contact customer support Rear USB port disabled 56 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Note The printer discards any data received through the USB port From the printer control panel set USB Buffer to Auto Too many trays Remove some 58 1 Turn off the printer 2 Unplug t
110. e side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place Loading paper and specialty media 41 Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays The printer links trays when the specified paper size and type are the same When a linked tray becomes empty paper feeds from the next linked tray To prevent trays from linking assign a unique custom paper type name MS312 tray linking Linking and unlinking trays Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP addre
111. eb page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a new custom paper type name Loading paper and specialty media 44 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the printer control panel navigate to Lid gt setti gt Settings gt gt Paper Menu gt gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press ok 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to a I gt Settings gt OK gt Paper Menu gt OK gt Custom Types 2 Select a custom paper type na
112. ected to a wireless Reports network Network Card TCP IP IPv6 Wireless AppleTalk Reports menu To access the menu navigate to either of the following Network Ports gt Standard Network gt Standard Network Setup gt Reports e Network Ports gt Network x gt Network x Setup gt Reports Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Wireless menu Note This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter To access the menu navigate to any of the following Network Ports gt Network x gt Network x Setup gt Wireless Use LE Network Mode Specify the network mode Infrastructure Notes Ad hoc e Ad hocis the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility Specify the wireless standard for the wireless network 802 11b g Note The 802 11b g n is the factory default setting 802 11b g n Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection View Security Mode View the encryption method for the wireless network Understanding the printer menus 93 MS315 and MS415 network ports menus Stan
113. ed Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper size loaded in the multipurpose feeder Notes Letter is the U S factory default setting A4 is the international factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value Specify the type of paper loaded in the multipurpose feeder Notes Custom Type x is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Type to appear as a menu 79 Note Only installed trays and feeders are listed in this menu Understanding the printer menus 80 Use To Manual Paper Size Specify the paper size being manually loaded A4 Note Letter is the U S factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded Plain Paper Card Stock Transparency Recycled From the Paper menu set Configure MP to Manual for Manual Paper Labels Type to appear as a menu Bond Letterhead Preprinted Notes Plain Paper is the factory default setting Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size Specify the envelope size being
114. ed pages remain 88 xy You may need to replace a toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary press OK on the printer control panel to clear the message and continue printing Close front door Close the front door of the printer Credentials invalid Print job canceled Enter the correct credentials or contact your system support person Troubleshooting 169 Imaging unit low 84 xy You may need to order an imaging unit If necessary press OK on the printer control panel to clear the message and continue printing Imaging unit nearly low 84 xy If necessary press OK on the printer control panel to clear the message and continue printing Imaging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary press OK on the printer control panel to clear the message and continue printing Insert tray x Insert the indicated tray into the printer Load paper source with custom string orientation Try one or more of the following Load the indicated tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct paper type and size then it feeds from
115. eep Mode gt OK 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press OK Managing the printer 70 Using Hibernate mode Hibernate is an ultra low power saving mode Notes Three days is the default amount of time before the printer enters Hibernate mode Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode e Ifthe printer is in Hibernate mode then the Embedded Web Server is disabled 1 From the control panel navigate to gt Settings gt OK gt Settings gt OK gt General Settings gt OK 2 Select Press Sleep Button or Press and Hold Sleep Button and then press OK 3 Press Hibernate gt OK Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Time
116. efaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and Network Port menu settings All downloads stored in the RAM are deleted From the printer control panel navigate to LAT gt Settings gt E3 gt General Settings gt OK gt Factory Defaults gt OK gt Restore Now gt OK Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Security Panel PIN Protect 3 From the Create User PIN or Create Admin PIN sections enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected Note Using an Admin PIN you can still access a menu assigned with a User PIN 6 Click Submit
117. el supports two sided printing then you can control whether print appears on one or two sides of the paper Notes Two sided printing is the default setting in the print driver For a complete list of supported products and countries go to http support lexmark com Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by setting multiple page printing N Up for the print job Saving money and the environment 60 Check your first draft for accuracy Before printing or making multiple copies of a document Use the preview feature to see how the document looks like before you print it Print one copy of the document to check its content and format for accuracy Avoid paper jams 4 Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 128 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Goto www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instru
118. ely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Securing the printer 75 Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information go to the Lexmark security Web page or see the Embedded Web Server Security Administrator s Guide at http support lexmark com Understanding the printer menus 76 Understanding the printer menus MS312 menus list Menus list Paper Menu Default Source Paper Size Type Configure MP Reports Menu Settings Page Device Statistics Network Setup Page Network Ports Active NIC Standard Network Standard USB Substitute Size Print Fonts Standard Parallel Paper Texture Print Directory SMTP Setup Paper Weight Asset Report Paper Loading Custom Types Universal Setup Security Settings Security Audit Log General Settings Set Date and Time Print Settings Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network or Network x MS315 and MS415 menus list Menus list Paper Menu Default Source Paper Size Type Configure
119. emember Additional printer setup 21 You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Preparing to set up the printer on a wireless network Notes Make sure your wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security
120. ement protocol SNMP alert when the supply condition is reached The status of the supply will appear on the menus page and status page E mail Only The printer generates an e mail when the supply condition is reached The status of the supply will appear on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stopt The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled The printer stops when some supplies become empty to prevent damage 4 Click Submit MS312 printer management Accessing the remote control panel The remote control panel on your computer screen lets you interact with the printer control panel even when you are not physically near the network printer From your screen you can view the printer status and do print related tasks 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears a
121. en resend the print job Do shadow images still appear on prints Go to step 4 Contact customer support The problem is solved The problem is solved Gray background on prints Leading edge Trailing edge Action Step 1 a From the Quality Menu on the printer control panel decrease the toner darkness Note 8 is the factory default setting b Resend the print job Did the gray background disappear from the prints Yes The problem is solved CEEESN Go to step 2 Troubleshooting 187 Action Yes No Step 2 The problem is solved Go to step 3 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints Step 3 The problem is solved Contact customer Replace the imaging unit and then resend the print job support Did the gray background disappear from the prints Incorrect margins on prints Action Yes No Step 1 The problem is solved Go to step 2 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the m
122. en type the printer IP address d Press Enter Does the Embedded Web Server open Troubleshooting 204 Action Yes No Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Contacting customer support When you contact customer support describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover or at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following p Tech Library You can browse our library of manuals support documentation drivers and other d
123. es for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Managing the printer 62 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Security Administrator s Guide on the Lexmark support Web site at http support lexmark com Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 Tochangethe language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If
124. essesesesaseeauaaeesees 62 Configuring supply notifications from the Embedded Web Servel ccccsesessssssseceeeecescesesssssaeeeeeeeeens 62 MS312 printer marageriert eruitur rta eee eee eed rat eus oer AEE OENES EE cca eoe re re opa eee seu ehe de Een 63 Accessing the remote control panel cccssssscececcessscesecessscceesesesseseeescesaeeceessuseseeeesessuanseneeseseeesanansenesassaees 63 Viewing FE orola ipee nE M 64 Restoring factory default settinigs tie uenti dtc itis are ee eres 64 Creating a printer control panel PIN aote reete recedere eee eye e eee peseerts 64 Saving CHEK DEED 65 Using ECo MOde iis eon nma Mene eei ION Ies 65 Using Hibernate mode eee atenta een ena ke pner Es 65 Adjusting Sleep mode 3 ens tesi titisceti cese re tide Hp ad ranae eden dele aei adu Pede areias 66 Setting Hibernate TimeoUut nbus nea Vhg asia uini 66 Using Schedule Power MoOodes ee eee ere eve patei ee vesc eee e E a 67 MS315 and MS415 printer management esses eene nnne ener enn nri nen nn ness ee neni an 67 Checking the virt al display oie redi ete ice erre eiie I ERE vicedetessetec e LEA R THREE TR e aab duke diu 67 Modifying confidential print SettingS cccccscssccccesssseececssseseecescesueseescssseseeesssseusececessuaeeceusecesesssusaeeeees 67 Saving erierBy ose cit ERR Ee Te terae Rina Reoa ra UP TTE Sevan ie ea Roe ERE D E RRIn aed cu RE AAS 68 Using
125. ettings 67 confidential print jobs 56 Confidential Print menu 102 Configuration change some held jobs were not restored 57 162 configuration information wireless network 21 configurations printer 11 Configure MP menu 84 configuring multiple printers 62 supply notifications imaging unit 62 supply notifications toner cartridge 62 configuring custom paper types 42 configuring supply notifications 62 configuring the Universal paper size settings 33 connecting to a wireless network using Personal Identification Number PIN method 22 23 using Push Button Configuration PBC method 22 23 using the Embedded Web Server 25 using wireless setup wizard 22 conservation settings brightness adjusting 71 conserving supplies 59 Eco Mode 65 68 Hibernate mode 65 70 Hibernate Timeout 66 70 Quiet mode 68 Schedule Power Modes 67 71 Sleep mode 66 69 conserving supplies 59 contacting customer support 204 control panel 30 factory defaults restoring 71 indicator light 28 Sleep button light 28 using 30 Index control panel printer buttons 27 indicator light 27 31 Sleep button light 31 using 27 controller board accessing 14 creating the printer control panel PIN 64 Credentials invalid Print job canceled 168 custom paper type assigning 42 44 configuring 42 custom paper type name creating 43 Custom Type x assigning a paper type 44 Custom Type x name creating 43 Custom Types menu 88 D Default Source
126. ettings of the printer a From the control panel navigate to Settings gt General Settings b Select Eco Mode or Quiet Mode and then select Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 The problem is solved Go to step 3 Reduce the font size the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 The problem is solved Go to step 4 a Remove held jobs stored in the printer memory b Resend the print job Did the job print Step 4 The problem is solved Go to step 5 Contact customer support Troubleshooting 185 Action Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size and type in the Paper following menu to match the paper loaded in the tray Specify the paper size from the tray settings to match the paper loaded in the tray Do the paper size and type match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper size from Printing
127. f the error message remains then the flash memory device may be defective and need to be replaced Unsupported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Troubleshooting 168 Weblink server not set up Contact system administrator From the printer control panel press OK to clear the message Note If the message appears again then contact your system support person Cartridge imaging unit mismatch 41 xy 1 Check if both the toner cartridge and imaging unit are Lexmark authorized MICR magnetic ink character recognition supplies or non MICR supplies 2 Changethetonercartridge or imaging unit so that both are Lexmark authorized MICR supplies or non MICR supplies Notes e Fora list of supported supplies see the Ordering supplies section of the User s Guide or go to www lexmark com For more information on MICR go to www lexmark com Cartridge low 88 xy You may need to order a toner cartridge If necessary press E3 on the printer control panel to clear the message and continue printing Cartridge nearly low 88 xy If necessary press OK on the printer control panel to clear the message and continue printing Cartridge very low x estimat
128. factory default setting This keeps the user defined settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Understanding the printer menus Print Settings Setup menu Use Printer Language PCL Emulation PS Emulation Print Area Normal Whole Page Download Target RAM Flash 113 c Set the default printer language Notes PCL Emulation is the factory default setting PostScript emulation uses a PostScript interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Set the logical and physical printable area Notes Normal is the factory default setting When attempting to print data on the non printable area defined by the Normal setting the printer clips the image at the boundary Whole Page allows the image to be moved into the non printable area defined by the Normal setting This setting affects only pages printed using a PCL 5 interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Set the storage location for downloads Notes RAM is the factory default setting Stori
129. fy a paper type when the Recycled setting is selected in other menus Paper Notes Card Stock Transparency Paper is the factory default setting Rough Cotton The Recycled paper type must be supported in the selected tray or Labels feeder in order to print from that source Envelope i Cotton J Understanding the printer menus Universal Setup menu Use Units of Measure Inches Millimeters Portrait Width 3 8 5 inches 76 216 mm Portrait Height 3 14 17 inches 76 360 mm 89 eo Identify the units of measure Notes Inches is the US factory default setting Millimeters is the international factory default setting Set the portrait width Notes e If the width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US factory default setting You can increase the width in 0 01 inch increments the width in 1 mm increments Set the portrait height Notes fthe height exceeds the maximum then the printer uses the maximum height allowed 14 inches is the US factory default setting You can increase the height in 0 01 inch increments the height in 1 mm increments 216 mm is the international factory default setting You can increase e 356 mm is the international factory default setting You can increase Feed Direction Short Edge Long Edge Notes Short Edge is the factory default setting maximum width supported in the tray
130. g on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 39 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 3 Prepare the paper or specialty media for loading Flexsheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not force paper or specialty media into the multipurpose feeder Loading paper and specialty media 40 Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Load paper transparencies and card stock with the recommended printabl
131. g unit 2 Checkifthe packing materialis properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Yes Go to step 2 No The problem is solved Troubleshooting Action Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Yes Go to step 3 194 No The problem is solved Step 3 Replace the imaging unit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Skewed print Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Step 2 a Check if you are printing on a paper that is supported by the tray b Resend the print job Is
132. ge paper source to paper size Load orientation 157 Change paper source to paper type paper size load orientation 162 Change paper source to paper type paper size Load orientation 157 Close front door 168 Complex page may misprint 39 157 Complex page some data may not have printed 39 162 Configuration change some held jobs were not restored 57 162 Credentials invalid Print job canceled 168 Defective flash detected 51 162 Defective flash memory 51 157 Flash memory full 52 158 Flash memory unformatted 53 158 Imaging unit low 84 xy 169 Imaging unit nearly low 84 xy 169 Imaging unit very low x estimated pages remain 84 xy 169 Incorrect paper size open paper source 34 163 Insert tray x 169 Insufficient memory for Flash Memory Defragment operation 37 163 Insufficient memory to collate job 37 163 Insufficient memory to support Resource Save feature 35 163 Insufficient memory some Held Jobs were deleted 37 163 Insufficient memory some held jobs will not be restored 37 164 Jam front door 20y xx 130 Jam MP feeder 250 xx 137 Jam rear door 20y xx 133 Jam standard bin 20y xx 134 Jam tray x 24y xx 136 Load paper source with custom string orientation 169 Load paper source with custom type name orientation 169 222 Load paper source with paper size orientation 170 Load paper source with paper type
133. ges up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES Notices 217 This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Ri
134. ghts IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the
135. gs gt OK gt Quiet Mode gt OK 2 Select a setting you want Managing the printer 69 Use To On Reduce printer noise Notes Print jobs will process at a reduced speed Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed Off Use factory default settings Note This setting supports the performance specifications of the printer 3 Press ok Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings General Settings Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the control panel 1 From the control panel navigate to n gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Sl
136. he power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to the electrical outlet 5 Turn the printer back on MS315 and MS415 printer messages Change paper source to custom string load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Change paper source to custom type name load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Troubleshooting 162 Change paper source to paper size load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the control panel Note Make sure the paper size and type settings are specified in the Paper menu on the control panel
137. he problem is solved a Printa font sample list to check ifthe fonts you are using are supported by the printer 1 From the printer control panel navigate to gt Reports gt OK gt Print Fonts gt OK 2 Press the arrow buttons until PCL Fonts or PostScript Fonts appears and then press OK b Use a font that is supported by the printer or install the font that you want to use For more information contact your system support person C Resend the print job Do prints still contain characters that have jagged or uneven edges Step 2 Contact customer The problem is solved a Use a font that is supported by the printer or install the font that you SUpport want to use in your computer For more information contact your system support person b Resend the print job Do prints still contain characters that have jagged or uneven edges MS315 and MS415 print quality problem Characters have jagged or uneven edges N ABC DEF Action Yes No Step 1 Go to step 2 Select a font that is supported by the printer a Printafontsamplelistto check if the fonts you are using are supported by the printer 1 From the control panel navigate to Menus gt Reports gt Print Fonts 2 Select PCL Fonts or PostScript Fonts b Resend the print job Are you using fonts that are supported by the printer Troubleshooting 203 Action Step 2 The problem is solved Contact customer Check
138. ical lines appear on prints 197 streaks appear 199 Substitute Size menu 84 supplies checking status 148 conserving 59 storing 150 using genuine Lexmark 149 using recycled paper 59 Index supplies ordering imaging unit 150 toner cartridges 149 supply notifications configuring 62 supported paper sizes 51 supported paper types and weights 52 I TCP IP menu 95 tips card stock 48 letterhead 50 on using envelopes 49 on using labels 49 transparencies 50 tips on using envelopes 49 toner cartridge replacing 151 toner cartridges ordering 149 recycling 60 toner darkness adjusting 54 55 Too many flash options installed 58 167 Too many trays attached 58 167 Too many trays Remove some 58 161 transparencies loading multipurpose feeder 38 tips 50 trays linking 41 43 loading 34 unlinking 41 43 troubleshooting cannot open Embedded Web Server 203 checking an unresponsive printer 172 contacting customer support 204 solving basic printer problems 172 troubleshooting display printer display is blank 174 troubleshooting paper feed message remains after jam is cleared 176 177 troubleshooting print held jobs do not print 183 incorrect characters print 180 incorrect margins on prints 187 jammed pages are not reprinted 176 178 job prints from wrong tray 179 job prints on wrong paper 179 jobs do not print 178 Large jobs do not collate 181 multiple language PDF files do not print 183 paper cu
139. idity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous emissions Paper and specialty media guide 49 Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Tips on using envelopes Print samples on the envelopes being considered for use before buyi
140. ies Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation plc Helvetica Linotype Hell AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer Inc New York Apple Computer Inc Oxford Arthur Baker Palatino Linotype Hell AG and or its subsidiaries Stempel Garamond Linotype Hell AG and or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc M Notices 207 Linotype Hell AG and or its subsidiaries All other trademarks are the property of their respective owners AirPrint and the AirPrint logo are trademarks of Apple Inc Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when th
141. ight Check the status of the printer 30 Using MS315 and MS415 31 Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition Indicator light Printer status Off The printer is off or in Hibernate mode Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Sleep button light Printer status Off The printer is off idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in a slow pulsing pattern V Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer 1 Obtain the printer IP address From the printer control panel home screen From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then ty
142. ight digit PIN and then save the setting Connecting the printer to a wireless network using the printer software Notes Make sure your printer is turned on Make sure a wireless network adapter installed in your printer is attached and working properly For information on installing the wireless network adapter see the instruction sheet that came with the adapter Using the Wireless Setup Utility Windows only 1 Check if the printer software is already installed 2 Use the search command on the Start menu to locate Printer Home 3 Open Printer Home and then click Settings gt Wireless Setup Utility 4 Follow the steps on the computer screen Using the Wireless Setup Assistant Macintosh only The Wireless Setup Assistant lets you Configure the printer to join an existing wireless network Adda printer to an existing ad hoc network Change the wireless settings after installation Install the printer on additional network computers Installing the Wireless Setup Assistant 1 Goto the Lexmark Web site at http support lexmark com 2 Download the latest Wireless Setup Assistant application 3 Double click the downloaded software installer package 4 Follow the instructions on the computer screen Launching the Wireless Setup Assistant Notes Make sure the printer is turned on Make sure a wireless network adapter installed in your printer is attached and working properly 1 From the Finder navig
143. in the address field Notes View the printer IP address on the control panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking Tolink trays make sure the paper size and type for the tray match that of the other tray Tounlink trays make sure the paper size or type for the tray does not match that of the other tray 4 Click Submit Note You can also change the paper size and type settings using the control panel For more information see Setting the paper size and type on page 33 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the W
144. information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print Clearing jams Area 1 Standard bin Jam standard bin 20y xx 130 Printer control panel What to do message Remove the jammed paper 2 Rear door Jam rear door 20y xx Open the rear door and then remove the jammed paper 5 Multipurpose feeder 6 Front door Jam MP feeder 250 xx Jam front door 20y xx 3 Tray1 Jam pull tray 1 Push down Pull tray 1 completely out then push the front duplex flap blue flap 23y xx down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams 4 Tray x Jam tray x 24y xx Pull the indicated tray out and then remove the jammed paper Remove all paper from the multipurpose feeder and then remove the jammed paper Open the front door and then remove the toner cartridge imaging unit and jammed paper Jam front door 20y xx A CAUTION HOT SURFACE The inside of the
145. ing hardware options Installing optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from inside the tray Additional printer setup 18 5 Insert the tray into the base 6 Place the tray near the printer 7 Align the printer with the tray and then slowly lower the printer into place Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 19 Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate parallel cable with the parallel port The appropriate Ethernet cable
146. ing this menu automatically sets Enable NTP to Off Select the time zone Note GMT is the factory default setting Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting Note On is the factory default setting Understanding the printer menus Use Enable NTP On off To Enable Network Time Protocol which synchronizes the clocks of devices on a network Notes Onisthe factory default setting Enable NTP is automatically set to Off if you manually set the date and time 104 Settings menu MS312 general settings General Settings menu Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show estimates Do not show estimates Set the language of the text appearing on the display Note Not all languages are available for all printers and you may need to install special hardware for those languages to appear View the estimates ofthe supplies on the control panel Embedded Web Server menu settings and the device statistics reports Understanding the printer menus Use Eco Mode Off Energy Energy Paper Paper Quiet Mode Off On Run Initial setup Yes 105 aI Minimize the use of energy
147. ings gt OK gt General Settings gt OK gt Factory Defaults gt OK gt Restore Now gt OK 72 Securing the printer 73 Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information ee M Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Securing the printer 74 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information
148. inter to restart The menu selection is then updated Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is then updated Understanding the printer menus 94 Use LES Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs On Notes Off Auto Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Standard Network Setup OR Display and set the printer network settings Network x Setup Note The Wireless menu appears only when the printer is connected to a wireless Reports network Network Card TCP IP IPv6 Wireless AppleTalk V Reports menu Use LE Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Wireless menu Note This menu is available only in printer models connected to a wireless network Use To Wi Fi Protected Setu
149. inting information pag s raie aeee ae a a eaaa ae iiaea ET aE eote ta nasse enr e a aa rs ana snas rsen nnn 57 Contents 4 MS312 INTORMATION pages codes estan e ero eaa i Eaei eaa aae Ea a aa Ea E aar s 57 aACEL Toa EA EE E e aee A 57 MS315 and MS415 information pages picior aonana aa aia adar iaa a a aaia a Rar a ai aiaia e aiiai 57 Printing afont sample list tct td estie te ach iaae aaa a Eiaeia 57 Printing a directory listuz E eode ape E oe ta vt ee oa 57 Printing from amobile device x eese ieciitreceeiiituihtusisteda eitis b e Eee 57 Canceling a print Obss codi e mi ete pte a E ER HE Dee EE ERR oe Re HA ERN RERO d 58 Canceling a print job from the printer control panel esses eene nennen eene nennen 58 Canceling a print job from the computer cccccesesseccescssssececeessseececeseaeeeecessssaaseeceseesseeseceseaseseeseeesseeenaeees 58 Saving money and the ENVIFONMEANL cccccccccccccccsccccccccccccccccccccccccecccccccsess DO Saving paperand toner uci te eee tW ee ede even decide pude ca duree eite us 59 sae m 60 Managing the printer e eeiasne epe euni oye eux u E nae Ya PvP we vag onap ee tenen ees oo cu en void Finding advanced networking and administrator information cccccccccccccccccccecesceceeesessesesnssensnsseeeees 62 Copying printer settings to Other Printers ccccsssscccceccesssssseceecceecsesssseaeeeceescsessseesees
150. ired to hold the pages is needed for other printer tasks Onsetsthe printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Notes Onisthe factory default setting This sets the printer to automatically dump or partially printed pages to the standard bin after a jammed page has been cleared Off requires the user to remove all pages from all possible jam locations Understanding the printer menus Use Print Recovery Page Protect Off On Press Sleep Button Do nothing Sleep Hibernate 112 To Let the printer successfully print a page that may not have printed otherwise Notes Offisthe factory default setting This prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do nothing is the factory default setting Factory Defaults Do Not Restore Restore Now Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text x Return the printer settings to the factory default settings Notes Do Not Restore is the
151. is setting has no effect on PostScript emulation print jobs Set the amount of time in seconds the printer waits for additional data before canceling a print job Note 40 sec is the factory default setting Set the printer to restart when an error is encountered Notes Reboot always is the factory default setting for Auto Reboot 2isthe factory default setting for Max Auto Reboots fthe printer performs the same number of automatic reboots that is set in the printer within a certain amount of time then the printer shows the applicable error instead of rebooting Understanding the printer menus Use Print Recovery Auto Continue Disabled 5 255 sec Print Recovery Jam Recovery On Off Auto Print Recovery Jam Assist On Off Print Recovery Page Protect Off On 107 To Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Onsetsthe printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Notes Onisthe factory default setting This sets the printer to automatically dump blank pages or partially printed pages
152. ize and type SCtUP cccsscssccceceeceesessesnensnseceeceeceecessessessususeseeseseeeseseesneates 33 Setting the paper size and type nn eben t idee e ie Tee ero err sped 33 Configuring Universal paper SettingS ccccsscccccsssssseccescssssececesssseesecesseeueeescesssaaeeecesasseeeesenes suesseeseessenenaeees 33 Using the standard bin and paper stop sssssseseseesseeee enne eene een enn nnnm nnn nasse nennen nnne nnn 33 Loading trays vars cases eorr RR CR ET Re DXRUETHOR EE E ERN RE dose a ERROR TL ete tea HEAT ea Perea T ER ea an 34 Loading the multipurpose feeder esses eene nennen nennen nen nnnnnnn rsen nene ne nian a snas enn as rase ennt 38 Linking and unlinking tray Sneen niee a i e a a e e a E Eiei 41 MS312 tray linking ea oce ec e I eye n ge e AE Oe TER 41 Linking and unlinking trays inicie cie ice sedie erat ed aaiae eraai deed Ei i adu M Pete naeia 41 Configuring a custom paper type ccsccccceessssscccssssseececesssseececesessssecensesseseesceesaeaeeeeeseesseeeseseessseseaseeeeesenaea 42 Assigning a custom paper type sessssessseeeeeeeeeeee nennen enne enne nennt nnnnss esses esee setatis tates ans sene rni nina 42 MS315 and MS415 tray linking issiimti iian niaread inele diris a iroad iai ni aireado ratie 43 Linking and unlinking trays ete re otto a ls e evo e cU de ats a aaan ra aa ahi dee ode 43 Creating a custom name for a paper TYPC cccccccesesscecssssseee
153. just the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout Select a higher setting and then depending on your printer model select OK or Submit Resend the print job Did the file print correctly The problem is solved Yes The problem is solved Action Yes No Step 1 The problem is solved Go to step 2 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved Go to step 3 Contact customer support No Go to step 2 Troubleshooting Action Step 2 a Check the original file for manual page breaks b Resend the print job Did the file print correctly Yes The problem is solved 182 No Contact customer support M MS312 printing problems Print job takes longer than expected Action Step 1 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the print job Does the print job still take long Step 2 Disable the Page Protect feature From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Print Recovery gt OK gt Page Protect gt OK gt Off gt OK Does the print job still take long
154. kladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the pr
155. l print 4 Clearing jams Standard bin 139 Control panel message What to do x page jam clear standard Remove the jammed paper bin 20y xx Rear door x page jam open rear door Open the rear door and then remove the jammed paper 20y xx Tray 1 x page jam remove tray 1 to Pull Tray 1 completely out then push the front duplex flap clear duplex 23y xx down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams Tray x x page jam remove tray x Pull the indicated tray out and then remove the jammed 24y xx paper Multipurpose feeder x page jam clear manual Remove all paper from the multipurpose feeder and then feeder 250 xx remove the jammed paper Front door x page jam open front door Open the front door then remove the toner cartridge 20y xx imaging unit and jammed paper x page jam open front door 20y xx CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door Clearing jams 140 2 Pull out the toner cartridge using the handle 3 Lift the green handle and then pull out the imaging unit from the printer Warning Potential Damage Do not touch the shiny blue photoconductor
156. language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onisthe factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off Understanding the printer menus On Off Auto USB Buffer Disabled Auto 3K to maximum size allowed 98 Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated Set the size of the USB input buffer Notes Auto is the factory default setting Disabled turns off job buffering The USB buffer size value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum si
157. lder Yes Go to step 2 a Select one of the Print and Hold options and then resend the print job For more information see Storing print jobs in the printer on page 56 Step 2 The print job may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Macintosh users Save each print job name each job differently and then send the individual jobs to the printer Does the job print The problem is solved Go to step 3 Step 3 Free up additional printer memory by deleting some of the held jobs Does the job print The problem is solved Add additional printer memory i Troubleshooting Print job takes longer than expected a Disable the Page Protect feature From the control panel navigate to Settings gt General Settings gt Print Recovery gt Page Protect gt Off b Resend the print job Did the job print Step 5 Install additional printer memory and then resend the print job Did the job print Print quality problems Clipped pages or images Leading edge Trailing edge The problem is solved Action Yes No Step 1 The problem is solved Go to step 2 Change the environmental s
158. lect Next gt OK gt Clear the jam press OK gt OK to clear the message and continue printing x page jam clear manual feeder 25y xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 147 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the control panel select Next OK gt Clear the jam press OK gt OK to clear the message and continue printing Maintaining the printer 148 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance or to replace parts and supplies may cause damage to your printer Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper
159. lled and recognized by the printer Print a menu settings page and then check if the tray is listed in the Installed Features list The problem is solved Go to step 4 Is the tray listed in the menu settings page Go to step 3 Reinstall the tray For more information see the setup documentation that came with the tray M Troubleshooting Action Step 4 Check if the tray is available in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Adding available options in the print driver on page 19 Is the tray available in the printer driver Yes Go to step 5 176 No Manually add the tray in the printer driver Step 5 Check if the option is selected a From the application you are using select the option For Mac OS X version 9 users make sure the printer is set up in Chooser b Resend the print job Is the tray working M The problem is solved Contact customer support Nin MS312 paper feed problems Paper jam message remains after jam is cleared Action Open front door and remove all trays a Clear any jammed pages Note Make sure all paper fragments are removed b Press OK to clear the message and continue printing Does the paper jam message remain M Yes Contact customer support The problem is solved
160. match the paper loaded or select the appropriate tray or feeder 3 Click Print MS312 toner darkness adjustment Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness Printing 55 3 Adjust the toner darkness setting 4 Click Submit Using the printer settings on the computer Depending on your operating system adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings Using the printer control panel 1 From the printer control panel navigate to gt Settings gt OK gt Print Settings gt OK gt Quality Menu gt OK gt Toner Darkness gt OK 2 Adjust the toner darkness 3 Press ok MS315 and MS415 toner darkness adjustment Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 12
161. me and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press OK Paper and specialty media guide 45 Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m 43 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches we recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m 16 24 Ib bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is
162. ments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual dama
163. menu 77 81 Defective flash detected 51 162 Defective flash memory 51 157 device and network settings erasing 74 directory list printing 57 display troubleshooting printer display is blank 174 display printer control panel adjusting brightness 71 documents printing from Macintosh 54 from Windows 54 E Eco Mode setting 65 68 embedded solutions erasing 74 Embedded Web Server accessing 31 accessing the remote control panel 63 adjusting brightness 71 administrator settings 62 copying settings to other printers 62 modifying confidential print settings 67 networking settings 62 problem accessing 203 Embedded Web Server Security Administrator s Guide where to find 62 Embedded Web Server Security Administrator s Guide where to find 75 emission notices 207 208 211 212 213 envelopes loading multipurpose feeder 38 tips on using 49 environmental settings conserving supplies 59 Eco Mode 65 68 Hibernate mode 65 70 Hibernate Timeout 66 70 printer display brightness adjusting 71 Quiet mode 68 Schedule Power Modes 67 71 Sleep mode 66 69 erasing non volatile memory 74 erasing volatile memory 74 Ethernet network preparing to set up for Ethernet printing 20 Ethernet port 18 Ethernet setup preparing for an 20 exterior of the printer cleaning 148 F factory defaults restoring 64 71 FCC notices 207 212 finding more information about the printer 9 Finishing menu 114 firmware card 14 Flash memory
164. missioned a number of life cycle assessments and found that paper was identified as the primary contributor up to 8096 of carbon emissions caused throughout the entire life of a device from design to end of life This is due to the energy intensive manufacturing processes required to make paper Thus Lexmark seeks to educate customers and partners on minimizing the impact of paper Using recycled paper is one way Eliminating excessive and unnecessary paper consumption is another Lexmark is well equipped to help customers minimize printing and copying waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse specific suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be selective about the origin of wood fiber Buy from suppliers who carry certifications such as the Forestry Stewardship Council FSC or the Program for the Endorsement of Forest Certification PEFC These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices 3 Choose the most appropriate paper for printing needs normal 75 or 80 g m certified paper lower weight pape
165. nce that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Industrie Canada Canada Selon la r glementation d Industrie Canada l metteur radio ne fonctionner qu avec une antenne dont le type et le gain maximal ou inf rieur ont t approuv s par Industrie Canada Pour r duire les interf rences radio potentielles aupr s d autres utilisateurs le type d antenne et son gain doivent tre choisis de telle sorte que la puissance isotrope rayonn e quivalente PIRE ne soit pas sup rieure ce qui est n cessaire pour assurer la r ussite de la communication Cet appareil est conforme aux normes RSS exemptes de licence d Industrie Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interf rences et 2 il doit accepter toutes les interf rences y compris les interf rences pouvant entrainer un fonctionnement ind sirable Notices 213 Pour viter toute interf rence radio au service sous licence cet appareil est destin tre utilis l int rieur et l cart des fen tres afin d assurer une protection maximale Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC 2009 125 EC and 2011 65 EU on the approximation
166. nction with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19752 standard Extremely low print coverage for extended periods of time may reduce the actual yield Return Program Regular For the United States and Canada Toner Cartridge N A High Yield Toner Cartridge 501H 500HA Extra High Yield Toner Cartridge 501X 500XA 1 The toner cartridge is supported only in MS312 and MS315 printer models The toner cartridge is supported only in the MS415 printer model For more information on countries located in each region visit www lexmark com regions Maintaining the printer 150 Item Return Program Regular For the European Union European Economic Area and Switzerland Toner Cartridge 502 N A High Yield Toner Cartridge 502H 510HA Extra High Yield Toner Cartridge 502X 500XA For the Asia Pacific Region includes Australia and New Zealand Toner Cartridge 503 N A High Yield Toner Cartridge 503H 500HA Extra High Yield Toner Cartridge 503X 500XA2 For Latin America includes Puerto Rico and Mexico Toner Cartridge 504 N A High Yield Toner Cartridge 504H 500HAt Extra High Yield Toner Cartridg
167. nd MS415 non volatile memory erase sss eene nnne nennen nenne nenas nennen nnns nnns 74 Erasing non Volatile memory erect estere detect e dee atre dedo ee Mode ccn den x de aa 74 Finding printer security information cesses eene nemen nnne enne nnn nanus nsns n nennen nennen enn 75 Understanding the printer menus ecce eee eee ee eee eee eene eese es ZO MS312 menus list 21 reet tere tere te era petes e eeu e P PRESE ROS PEERS ec ee ERR PAP Re PR PAUE TE ga Pe FREE See ra doce 76 MS315 and MS415 menus list haai eaka o nennen E EAE a aa AE Ai e sienten esee nnne 76 Paper memi erea n 77 Reports MEDU nirera a DM dq OARE ENAA O ANE EAE E AE aA 89 Network Ports mMenu a a a a a a tes a eS 90 Securty MENUS oaeee EES AEK a Eea aa EEEa EE e Eie ADNE OaE D E E douse wheats 102 SOCUIMNSS IMOMU aro EISE EU II UT UD IE EE 104 MS315 and MSA15 help Men s dioe a teer a ve elena edee le cited a aer eee d 127 CISC AFI ARE UN p Avoiding alm accetto ent ete me een dete iate oco EAMG ai do aS Salo DINE ciet liae podes be ean oos 128 15312 8IfiS odierna ect denegat kate deseen e doas utendo cte e deuda nudi ende cutie A 129 S315 dnd IISA ES jams 6 ceca 1 re a va toco due itae suc Roue ta cei a above e Qi db te Rb edad 138 Maintaining the printer eoe coena een oet ao Page eer kv eer eus Ran ova eee io serere vo iess kao Cleaning the printet reet ERE a ET REO RU a aa RET R
168. nd need to be replaced Load MP feeder with custom type name orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press E3 to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load MP feeder with custom string orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Troubleshooting 159 Load MP feeder with paper size orientation Try one or more of the following Load the feeder with the correct size of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load MP feeder with paper type paper size orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK
169. new cartridge to redistribute the toner t 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door Maintaining the printer 153 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer 4 Unpack the new imaging unit and then shake it 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 154 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Moving the printer Befor
170. ng connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Learning about the printer Learning about the printer Using this guide This User s Guide provides general and specific information on using the printer models that are listed on the cover page The following chapters contain information applicable to all printer models Additional printer setup Loading paper and specialty media Paper and specialty media guide Printing Saving money and the environment Managing the printer Securing the printer Understanding printer menus Clearing jams Maintaining the printer Troubleshooting To find instructions for your printer Use the table of contents or index Use the Search function or the Find toolbar of your application to search for page content Finding information about the printer What are you looking for Find it here Initial setup instructions Setup documentation The setup documentation came with the printer and is also available at http support lexmark com Connecting the printer Installing the printer software Additional setup and instructions for using the printer User s Guide and Quick Reference Guide The guides may Selecting and storing paper and specialty media be available on the Software and Documentation CD For more information visit Loading paper SEAR http support lexmark com Configuring prin
171. ng downloads in the RAM is temporary Storing downloads in a flash memory places them in permanent storage Downloads remain in the flash memory even when the printer is turned off This menu item appears only when an optional flash memory is installed i Understanding the printer menus 114 Resource Save Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires more than the available memory Notes e Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appearson the printer display but downloads are not deleted Finishing menu Use To Sides Duplex Specify whether two sided duplex printing is set as the default for all print jobs 1 sided Notes 2 sided 1 sided is the factory default setting You can set two sided printing from the software program For Windows users 1 Click File Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Duplex Binding Define the way two sided pages are bound and printed Long Edge Notes Shor
172. ng large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 20 Ib bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported For more information on label printing characteristics and design see the Card Stock amp Label Guide available at http support le
173. ng the printer menus 86 Paper Weight menu Use To Plain Weight Specify the relative weight of the plain paper loaded Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specify the relative weight of the transparencies loaded Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded Light Note Normal is the factory default setting Normal Heavy Labels Weight Specify the relative weight of the labels loaded Light Note Normal is the factory default setting Normal Heavy Bond Weight Specify the relative weight of the bond paper loaded Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specify the relative weight of the envelope loaded Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded Light Note Normal is the factory default setting Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specify the relative weight of the preprinted paper loaded Light Note Normal is the factory default setting Normal Heavy Unde
174. nt and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Notices 209 Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Temperature information Ambient operating temperature 16 to 32 C 60 to 90 F Shipping temperature 40 to 43 3 C 40 to 110 F Storage temperature and relative humidity 2 to 35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains inte
175. nt of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 90 sec is the factory default setting When the timer expires any partially printed page still in the printer is printed Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Set the amount of time in seconds the printer waits for additional data before canceling a print job Notes e 40secisthe factory default setting This setting has no effect on PCL emulation print jobs Set the printer to restart when an error is encountered Notes Reboot always is the factory default setting for Auto Reboot 2isthe factory default setting for Max Auto Reboots e fthe printer performs the same number of automatic reboots that is set in the printer within a certain amount of time then the printer shows the applicable error instead of rebooting Print Recovery Auto Continue Disabled 5 255 sec Print Recovery Jam Recovery On Off Auto Print Recovery Jam Assist On Off Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory requ
176. nter turned on Step 2 Press the Sleep button Go to step 3 Check if the printer is in Sleep mode or Hibernate mode to wake the printer from Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Step 3 Go to step 4 Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet a E ESS Troubleshooting 173 Action Yes No Step 4 Unplug the other Go to step 5 Check other electrical equipment plugged into the electrical outlet electrical equipment and then turn on the Does other electrical equipment work prime If thE printer quip does not work then reconnect the other electrical equipment Step 5 Go to step 6 Make sure to match the Check if the cables connecting the printer and the computer are inserted following in the correct ports Are the cables inserted in the correct ports The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable with the Ethernet port Step 6 Make sure the electrical outlet is not turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Step 7 Check if the printer is plugged into any surge protectors uninterru
177. nu item appears only when an optional flash memory card is installed Asset Report Print a report containing printer asset information such as serial number and model name Event Log Summary Print a report containing a summary of all logged events Network Ports menu The menus in this section only appear in network printers or printers connected to print servers Active NIC menu Active NIC Notes Auto list of available network cards Auto is the factory default setting This menu item appears only when an optional network card is installed MS312 network ports menu Standard Network or Network x menu Note Only active ports appear in this menu All inactive ports are omitted Understanding the printer menus 91 Use aI PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language Off Notes Onis the factory default setting If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it On regardless of the default printer language Off Notes Onisthe factory default setting f PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setu
178. nvelope X Paper and specialty media guide 53 Paper type 250 or 550 sheet tray Preprinted J Multipurpose feeder Duplex mode Colored Paper Light Paper Heavy Paper Rough Cotton 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 Ib paper weight Printing 54 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Sendthe print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to
179. oduct If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product
180. ollow the recommendations and then resend the print job Do paper jams still occur frequently Yes Go to step 2 Go to step 3 Contact customer support 177 The problem is solved The problem is solved The problem is solved Paper jam message remains after jam is cleared Action a From the printer control panel navigate to Next gt OK gt Clear the jam press OK gt OK b Follow the instructions on the printer display Does the paper jam message remain Yes Contact customer support No The problem is solved Troubleshooting 178 Jammed pages are not reprinted Action Yes No a Turn on jam recovery The problem is solved Contact customer 1 From the control panel navigate to support Settings gt General Settings gt Print Recovery gt Jam Recovery 2 Select On or Auto 3 Depending on your printer model press m b Resend the pages that did not print Were the jammed pages reprinted Solving print problems Printing problems Print jobs do not print Action Yes No Step 1 The problem is solved Go to step 2 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Step 2 The
181. on Open the menus Notes The menus are available only when the printer is in the Ready state Pressing the button while navigating within the menus returns the printer control panel to the top level menu screen Display View printing options as well as status and error messages Sleep button Enable Sleep mode or Hibernate mode Notes Pressing any hard button will cause the printer to wake from Sleep mode Pressing the Sleep button or the power switch will cause the printer to wake from Hibernate mode Stop button Exit the menus and return to the Ready state Stop printer activities such as printing or downloading fonts Right arrow button e Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears Select button Opena menu Display available values or settings for a menu The current default setting is indicated by an asterisk Save the displayed value as the new user default setting Using MS312 Left arrow button 28 Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears Back
182. on the right side of the printer and then open the front door Clearing jams 134 2 Gently pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the rear and front doors 5 From the printer control panel press OK to clear the message and continue printing Jam standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 135 2 From the printer control panel press OK to clear the message and continue printing Jam pull tray 1 Push down blue flap 23y xx 1 Pull out the tray completely 2 Locate the blue lever and then pull it down to release the jam Clearing jams 136 Note If the jammed paper is not visible in the duplex area then open the rear door and then gently remove the jammed paper Make sure all paper fragments are removed 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Insert the tray 5 From the printer control panel press OK to clear the message and continue printing Jam tray x 24y xx 1 Pull out the tray completely
183. onsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Replace cartridge 0 estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Printer and toner cartridge regions Region number Region 0 Global United States Canada European Economic Area EEA Switzerland Asia Pacific Australia New Zealand Latin America Africa Middle East rest of Europe oly ny Bl wnt rr Invalid M A Notes Thexand y values represent xy in the code that appears on the printer control panel Thexand y values must match for printing to continue Replace imaging unit O estimated pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the suppl
184. ontrol panel select Next gt OK gt Clear the jam press OK gt OK to clear the message and continue printing x page jam clear standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 144 2 From the control panel select Next gt OK gt Clear the jam press OK gt OK to clear the message and continue printing x page jam remove tray 1 to clear duplex 23y xx CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray completely out of the printer Clearing jams 145 2 Locate the blue lever and then pull it down to release the jam 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Insert the tray 5 From the control panel select Next gt OK gt Clear the jam press OK gt OK to clear the message and continue printing x page jam open tray x 24y xx 1 Pull the tray completely out of the printer Note The message on the display indicates the tray where the jammed paper is located Clearing jams 146 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 From the control panel se
185. ot recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise print location on the page less than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic prin
186. ot work 180 unexpected page breaks occur 181 printer 19 basic model 11 minimum clearances 10 moving 10 154 155 selecting a location 10 shipping 155 printer configurations 11 Index printer control panel adjusting brightness 71 buttons 27 factory defaults restoring 64 indicator light 27 31 Sleep button light 31 using 27 printer control panel PIN creating 64 printer control panel virtual display using the Embedded Web Server 67 Printer had to restart Last job may be incomplete 165 printer information where to find 9 printer is printing blank pages 193 printer messages x page jam clear manual feeder 25y xx 146 x page jam clear standard bin 20y xx 143 x page jam open front door 20y xx 139 x page jam open rear door 20y xx 142 x page jam open tray x 24y xx 145 Bin full Remove paper 156 Cannot collate large document 37 156 Cannot defrag flash memory 37 156 Cartridge low 88 xy 168 Cartridge nearly low 88 xy 168 Cartridge very low x estimated pages remain 88 xy 168 Cartridge imaging unit mismatch 41 xy 168 Change paper source to custom string load orientation 161 Change paper source to custom string Load orientation 156 Change paper source to custom type name load orientation 161 Change paper source to custom type name Load orientation 157 Change paper source to paper size load orientation 162 Chan
187. ould include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com 2014 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applic
188. out menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the control panel 1 From the control panel navigate to Z gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Hibernate Timeout gt OK 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press m Managing the printer 71 Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly Click Settings General Settings Schedule Power Modes From the Action menu select the power mode From the Time menu select the time From the Day s menu select the day or days a uu A VU N Click Add Adjusting the brightness of the printer display To save energy or if you have trouble reading the displa
189. ownloads to help you solve common problems ET E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Me A Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 205 Notices Product information Product name Lexmark MS312 MS315 MS415 Machine type 4514 Model s 330 335 530 Edition notice March 2014 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication c
190. p WPS Establish a wireless network and enable network security Start Push Button Method Start PIN Method Notes Start Push Button Method connects the printer to a wireless network by pressing buttons on both the printer and the access point wireless router within a given period of time Start PIN Method connects the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point Enable Disable WPS Auto detection Automatically detect the connection method that an access point with Enable WPS uses Start Push Button Method or Start PIN Method Disable Note Disable is the factory default setting Network Mode Specify the network mode Infrastructure Notes Ad hoc Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point NE 4 Understanding the printer menus 95 Use To Compatibility Specify the wireless standard for the wireless network 802 11b g Note The 802 11b g n is the factory default setting 802 11 b g n Choose Network Select an available network for the printer to use View Signal Quality Vie
191. p menu NPA Mode Set the printer to perform the special processing required for bidirectional Off communication following the conventions defined by the NPA protocol Auto Notes Auto is the factory default setting Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Disabled Auto 3KB to maximum size allowed Mac Binary PS On Off Auto Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting e Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Understanding the printer menus 92 Use To Standard Network Setup OR Display and set the printer network settings Network x Setup Note The Wireless menu appears only when the printer is conn
192. pe the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Loading paper and specialty media 32 Loading paper and specialty media MS312 paper size and type setup Setting the paper size and type 1 From the printer control panel navigate to gt Paper Menu gt OK gt Paper Size Type gt OK 2 Select Tray x Size or Tray x Type and then press OK 3 Change the paper size or type setting and then press OK Notes The paper size setting for the standard 250 sheet tray Tray 1 optional 250 or 550 sheet tray Tray 2 and the multipurpose feeder must be set manually in the Paper Size menu The factory default paper type for Tray 1 is Plain Paper The factory default paper type for the multipurpose feeder is Custom Type 6 The paper type setting must be manually set for all trays Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The smallest Universal paper size is 76 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources From the control panel navigate to gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure
193. ppear on prints 190 Replace cartridge O estimated pages remain 88 xy 171 Replace cartridge printer region mismatch 42 xy 171 Replace imaging unit O estimated pages remain 84 xy 171 Replace unsupported cartridge 32 xy 172 Replace unsupported imaging unit 32 xy 172 replacing imaging unit 152 toner cartridge 151 reports viewing 64 Reports menu 89 94 restoring factory default settings 64 S safety information 7 8 Schedule Power Modes using 67 71 security modifying confidential print settings 67 Security Audit Log menu 103 security lock 73 223 security settings erasing 74 security Web page printer security information 75 selecting a location for the printer 10 selecting paper 46 Serial option x error 54 166 Set Date and Time menu 103 setting paper size 32 33 paper type 32 33 TCP IP address 95 Universal paper size 32 setting Hibernate Timeout 66 70 Setup menu 113 shipping the printer 155 Sleep mode adjusting 66 69 SMTP server not set up Contact system administrator 166 168 SMTP Setup menu 101 standard bin using 33 Standard Network menu 90 93 Standard network software error 54 166 Standard Parallel menu 99 Standard parallel port disabled 56 166 standard tray loading 34 Standard USB menu 97 Standard USB port disabled 56 167 statement of volatility 73 storing paper 48 supplies 150 storing print jobs 56 streaked horizontal lines appear on prints 196 streaked vert
194. printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door Clearing jams 131 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Clearing jams 132 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 133 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel press OK to clear the message and continue printing Jam rear door 20y xx 1 Press the button
195. problem is solved Go to step 3 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Step 3 The problem is solved Go to step 4 If an error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print Troubleshooting 179 Action Yes No Step 4 The problem is solved Go to step 5 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print Step 5 The problem is solved Go to step 6 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 The problem is solved Contact customer a Remove and then reinstall the printer software For more support information see Installing the printer on page 19 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The printer speed may be reduced when printing for long period
196. ptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Turn on the switch or reset the breaker Connect the printer power cord directly to a properly grounded electrical outlet Go to step 7 Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 9 Go to step 10 Connect the printer cable securely to the printer and the computer print server option or other network device Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 11 Use correct printer driver settings ee Troubleshooting Action Step 11 Check the installed printer driver Is the correct printer driver installed Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer b
197. r or recycled paper Paper and specialty media guide 48 Unacceptable paper examples Test results indicate that the following paper types are at risk for use with laser printers Chemically treated papers used to make copies without carbon paper also known as carbonless papers Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise location on the page greater than 2 3 mm O 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European testing Paper weighing less than 60 g m 16 Ib Multiple part forms or documents For more information about Lexmark visit www lexmark com General sustainability related information can be found at the Environmental Sustainability link Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative hum
198. r Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate to the Configuration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options amp Supplies 2 Navigate to the list of hardware options and then add any installed options 3 Apply the changes Networking Notes Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on the compatible adapter go to www lexmark com AService Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer Avalid unique IP address for the printer to use on the network The network gateway The network mask Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to r
199. rce 34 Note The paper source can be a tray or a feeder Try one or more of the following Load the correct size of paper in the paper source From the control panel press OK to clear the message and print using a different paper source Check the length and width guides of the paper source and make sure the paper is loaded properly Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog Make sure the paper size and type are specified in the Paper menu on the control panel Make sure that the paper size is correctly set For example if Multipurpose Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Cancel the print job Insufficient memory to support Resource Save feature 35 Try one or more of the following From the printer control panel press E3 to disable Resource Save clear the message and continue printing Install additional printer memory Insufficient memory to collate job 37 Try one or more of the following From the printer control panel press OK to print the portion of the job already stored and begin collating the rest of the print job Cancel the current print job Insufficient memory for Flash Memory Defragment operation 37 Try one or more of the following From the printer control panel press OK to stop the defragmentation and continue printing Delete fon
200. ready to print with minimum warm up time Timeouts Print a job while the display is off Note Display on when printing is the factory default setting Understanding the printer menus Use Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month 106 To Set the amount of time the printer waits before it enters Hibernate mode Note 3 days is the factory default setting Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Timeouts Screen Timeout 15 300 sec Timeouts Print Timeout Disabled 1 255 sec Timeouts Wait Timeout Disabled 15 65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Max Auto Reboots 1 20 Set the printer to Hibernate mode even if there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Set the amount of time in seconds the printer waits before the it returns to a ready state Note 30 sec is the factory default setting Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 90 sec is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation Th
201. rify print jobs 56 vertical voids appear 199 viewing reports 64 virtual display checking using Embedded Web Server 67 voids appear 199 volatile memory 73 erasing 74 volatility statement of 73 W Wireless menu 92 94 wireless network configuration information 21 wireless network setup using the Embedded Web Server 25 Wireless Setup Assistant using 24 Wireless Setup Utility using 24 Index wireless setup wizard using 22 X XPS menu 117 225
202. rint job Complex page may misprint 39 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job Cancel the print job Install additional printer memory Defective flash memory 51 Try one or more of the following Replace the defective flash memory card From the printer control panel press OK to ignore the message and continue printing Troubleshooting 158 Cancel the current print job Flash memory full 52 Try one or more of the following From the printer control panel press E3 to clear the message and continue printing Delete fonts macros and other data stored in the flash memory From the printer control panel navigate to Pd gt Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt OK Use a larger capacity flash memory card Note Downloaded fonts and macros that are not stored in the flash memory are deleted when the printer is powered off or restarted Flash memory unformatted 53 Try one or more of the following From the printer control panel press OK to stop the defragmentation and continue printing Format the flash memory device Note If the error message remains then the flash memory device may be defective a
203. rinter off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card Additional printer setup 16 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 4 Push the card firmly into place as shown in the illustration e Additional printer setup 17 Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 19 Install
204. rl 188 paper frequently jams 177 print job takes longer than expected 182 184 printing slows down 179 tray linking does not work 180 unexpected page breaks occur 181 troubleshooting print quality blank pages 193 characters have jagged edges 201 202 clipped pages or images 184 gray background on prints 186 horizontal voids appear on prints 198 print irregularities 189 print is too dark 190 print is too light 192 printer is printing solid black pages 195 repeating print defects appear on prints 190 shadow images appear on prints 185 skewed print 194 streaked horizontal lines appear on prints 196 streaked vertical lines 197 toner fog or background shading 200 toner rubs off 200 toner specks appear on prints 200 transparency print quality is poor 195 uneven print density 201 white streaks on a page 199 troubleshooting printer options internal option is not detected 174 tray problems 175 224 U unacceptable paper 46 uneven print density 201 Unformatted flash detected 53 167 Universal paper size setting 32 Universal paper size settings configuring 33 Universal Setup menu 89 unlinking trays 41 43 Unsupported option in slot x 55 167 USB port 18 User s Guide using 9 using Wireless Setup Assistant 24 using Hibernate mode 65 70 using recycled paper 59 using Schedule Power Modes 67 71 using the control panel 30 using Wireless Setup Utility 24 Utilities menu 117 122 V ve
205. rnally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown Notices 210 DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel sera liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava
206. rs such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Ordering parts and supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions go to www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to fu
207. rstanding the printer menus Use Colored Weight Light Normal Heavy Light Weight Light Heavy Weight Heavy Rough Cotton Weight Light Normal Heavy Custom x Weight Light Normal Heavy To Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Specify that the weight of the paper loaded is light Specify that the weight of the paper loaded is heavy Specify the relative weight of the cotton or rough paper loaded Note Heavy is the factory default setting Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use Recycled Loading Duplex Off Bond Loading Duplex Off Letterhead Loading Duplex Off Preprinted Loading Duplex Off Colored Loading Duplex Off Notes LES Determine and set two sided printing for all print jobs that specify Recycled as the paper type Determine and set two sided printing for all print jobs that specify Bond as the paper type Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Determine and set two sided printing for all print jobs that specify Colored as the paper type Duplex sets two sided printing as th
208. s Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted Setanexpiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Saving energy Using Eco mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to PNI gt Settings gt Settings gt OK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features e 2 Press ok Reducing printer noise Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to gt Settings gt Settings gt OK gt General Settin
209. s 128 B Bin full Remove paper 156 C cables Ethernet 18 parallel 18 USB 18 canceling a print job from a computer 58 from the printer control panel 58 Cannot collate large document 37 156 Cannot defrag flash memory 37 156 cannot open Embedded Web Server 203 card stock loading multipurpose feeder 38 tips 48 Cartridge low 88 xy 168 Cartridge nearly low 88 xy 168 Cartridge very low x estimated pages remain 88 xy 168 Cartridge imaging unit mismatch 41 xy 168 Change paper source to custom string load orientation 161 Change paper source to custom string Load orientation 156 Change paper source to custom type name load orientation 161 Change paper source to custom type name Load orientation 157 Change paper source to paper size load orientation 162 Change paper source to paper size Load orientation 157 Change paper source to paper type paper size load orientation 162 Change paper source to paper type paper size Load orientation 157 checking an unresponsive printer 172 checking the status of parts and supplies 148 checking the virtual display using the Embedded Web Server 67 cleaning exterior of the printer 148 cleaning the printer 148 Close front door 168 Complex page may misprint 39 157 Complex page some data may not have printed 39 162 218 confidential data information on securing 75 confidential jobs modifying print s
210. s four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Press Enter to open the Web page of your printer 3 Click Remote Operator Panel Run Remote Panel Note The remote control panel requires a Java plug in to launch Managing the printer 64 Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 25 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 74 Warning Potential Damage Restoring factory d
211. s of time or printing at elevated temperatures The printer speed may also be reduced when the printed output resolution is set to 1 200 dpi Does the print speed increase Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 The problem is solved Go to step 2 a Check if you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Troubleshooting Action Step 2 and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper a From the Paper menu on the printer control panel set the paper size Yes The problem is solved 180 No Go to step 3 Step 3 a Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mod
212. s will be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail None is the factory default setting for Device Initiated E mail Device Password V Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected M Security menu MS315 and MS415 security menu Confidential Print menu Use Max Invalid PIN Off 2 10 LES Limit the number of times an invalid PIN can be entered Note Once the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Off 1 hour 4 hours 24 hours 1 week Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Limit the amount of time a confidential print job stays in the printer before it is deleted Notes f the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer RAM then the expiration time for those print jobs does not change to the new default value f the printer is turned off then all confidential jobs held in the printer RAM are deleted Set a time limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs needing verification Note Off is the factory default setting Understanding the printer menus Use LES Re
213. serve Job Expiration Off 1 hour 4 hours 24 hours 1 week 103 Set a time limit on how long the printer stores print jobs for printing at a later time Security Audit Log menu Use Delete Log Delete now Do not delete Note Off is the factory default setting To Specify whether or not audit logs are deleted Note Delete now is the factory default setting Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0 23 Severity of events to log 0 7 Set Date and Time menu Use Current Date and Time Specify how and whether or not audit logs are created Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote server No is the factory default setting Remote Syslog Facility determines the value used to send logs to the remote syslog server 4 is the factory default setting f the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting Ue To View the current date and time settings for the printer Note The date and time are set in YYYY MM DD HH MM format Manually Set Date and Time input date time Time Zone list of time zones Automatically observe DST On Off Enter the date and time Note Setting the date and time us
214. sheet that came with the wireless network adapter Using the Push Button Configuration method 1 From the printer control panel navigate to Network Ports OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start Push Button Method gt OK 2 Follow the instructions on the printer display Additional printer setup 23 Using the Personal Identification Number PIN method 1 From the printer control panel navigate to gt Network Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start PIN Method gt OK 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting MS315 and MS415 Wi Fi Protected Setup Connecting the printer to a wireless network using Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible
215. ss appears as four sets of numbers separated by periods such as 123 123 123 123 Loading paper and specialty media 42 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the tray settings to specify the paper size and type for the tray Tolink trays make sure the paper size and type for the tray match with that of the other tray Tounlink trays make sure the paper size or type for the tray does not match with that of the other tray 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Note You can also specify the paper size and type for the tray using the printer control panel For more information see Setting the paper size and type on page 32 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Configuring a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in TCP IP section The IP address appears as four sets of numbers separated by periods
216. ssing 129 138 avoiding 128 understanding messages 129 138 jams clearing behind front door 130 behind rear door 133 in duplex area 135 144 in front door 139 in manual feeder 146 in rear door 142 in standard bin 134 143 in Tray 1 136 in Tray 2 136 in tray x 145 Multipurpose feeder 137 Job Accounting menu 120 L labels paper tips on using 49 letterhead loading multipurpose feeder 38 tips on using 50 linking trays 41 43 Load paper source with custom string orientation 169 Load paper source with custom type name orientation 169 Load paper source with paper size orientation 170 Load paper source with paper type paper size orientation 170 Load Manual Feeder with custom string orientation 164 Load Manual Feeder with custom type name orientation 164 Load Manual Feeder with paper size orientation 164 Load Manual Feeder with paper type paper size orientation 164 Load MP feeder with custom string orientation 158 Load MP feeder with custom type name orientation 158 Load MP feeder with paper size orientation 159 Load MP feeder with paper type paper size orientation 159 loading multipurpose feeder 38 trays 34 loading the optional tray 34 loading the standard tray 34 Local Printer Settings Utility installing 28 using 29 lock security 73 M memory types installed on printer 73 memory card 14 Memory full 38 170 Memory low no Resource
217. st with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press E3 and on the control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For the list of supported supplies see the Ordering supplies section of the User s Guide or go to www lexmark com Not enough free space in flash memory for resources 52 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Delete fonts macros and other data stored in the flash memory From the printer control panel navigate to P gt Settings
218. t Edge Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Copies Specify the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specify whether to insert blank pages in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stack the pages of a print job in sequence when printing multiple copies 1 1 1 2 2 2 Note 1 2 3 1 2 3 is the factory default setting 1 2 3 1 2 3 Understanding the printer menus 115 Use a Separator Sheets Specify whether to insert blank separator sheets Off Notes Between Copies Between Jobs Offis the factory default setting Between Pages Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Specify the paper source for separator sheets
219. t of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Change the point size for scalable typographic fonts Point Size Notes 1 00 1008 00 12isthe factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 inch Point sizes can be increased or decreased in 0 25 point increments A Understanding the printer menus Use PCL Emulation Settings Pitch 0 08 100 119 To Specify the font pitch for scalable monospaced fonts Notes 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specify the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off P
220. t the paper texture in the Paper menu to match the paper loaded in the tray Go to step 6 Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Step 2 Go to step 3 Specify the paper size From the printer control panel set the paper size and type in the Paper and type from the tray menu to match the paper loaded in the tray settings to match the paper loaded in the Do the printer settings match the type and weight of the paper loaded in tray the tray Step 3 Go to step 4 The problem is solved Go to step 5 The problem is solved Step 6 Replace the imaging unit and then resend the print job Do print irregularities still appear M Contact customer support at http support lexmar k com or your service representative The problem is solved Troubleshooting 190 Repeating defects appear on prints Action Yes No Step 1 Go to step 2 1 Check if the Measure the distance between the defects distance between the defects equal to 80 mm 3 15 in 2 Take note of the distance and then Check for a distance between the defects that equals 97 mm 3 82 in 47 mm 1 85 in e 38mm 1 5 in contact customer support at Is the distance between defects equal to one of
221. tandard Network gt Standard Network Setup gt IPv6 Network Ports gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers connected to print servers Understanding the printer menus 97 Use To Enable IPv6 Enable Internet Protocol Version Six IPv6 in the printer On IPv6 uses bigger numbers to create IP addresses off Note On is the factory default setting Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting Set Hostname Set the host name Note The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only View Address View the current IPv6 addresses View Router Address View the current router address Enable DHCPv6 Enable DHCPv6 in the printer On Note On is the factory default setting Off These settings can be changed only from the Embedded Web Server Standard USB menu PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes Onisthe factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer
222. tanding the printer menus 83 Use To Manual Paper Size Specify the paper size being manually loaded A4 Note Letter is the U S factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded Plain Paper Card Stock Transparency Recycled From the Paper menu set Configure MP to Manual for Manual Paper Labels Type to appear as a menu Bond Letterhead Preprinted Notes Plain Paper is the factory default setting Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size Specify the envelope size being manually loaded 7 3 4 Envelope Note 10 Envelope is the U S factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 84 Configure MP menu Use Ae Configure MP Determine when the printer selects paper from the multipurpose feeder Cassette Notes Manual First Cassette is the factory default setting Cassette configures the multipurpose feeder as
223. te the source of a print job problem Notes When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed To exit or deactivate Hex Trace restart the printer Coverage Estimator Provide an estimate of the percentage coverage of toner on a page The estimate is Off printed on a separate page at the end of each print job On Note Off is the factory default setting PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu Resident Notes Download Flash Resident is the factory default setting This shows the factory default set All of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory card must be properly formatted and cannot be read write write or password protected All shows the fonts available to any option Font Name Identify a specific font and the option where it is stored Courier 10 Note Courier 10 is the factory default setting This shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Symbol Set Specify the symbol set for each font name 10U PC 8 Notes 12U PC 850 10U PC 8 is the U S factory default setting 12U PC 850 is the international factory default setting Asymbol set is a se
224. tem specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Yes Go to step 2 Go to step 3 196 The problem is solved Change the paper type and weight to match the paper loaded in the tray a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked horizontal lines appear on prints Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines appear on prints Contact customer support Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Step 4 Go to step 5 The problem is solved The problem is solved Troubleshooting Streaked vertical lines appear on prints Leading edge
225. tep 2 Go to step 3 Go to step 4 From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on 192 No The problem is solved Change the paper type texture and weight to match the paper loaded in the tray The problem is solved Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Nee eee Go to step 6 The problem is solved Troubleshooting Action Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the print still too light Yes Go to step 7 193 No The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light M Contact customer support The problem is solved Printer is printing blank pages Action Step 1 a Check if there is packing material left on the imaging unit 1 Remove the toner cartridge and then the imagin
226. ter settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Learning about the printer 10 Find it here What are you looking for Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then navigate to Documentation gt User s Guide and other publications gt Networking Guide Help using the printer software The latest supplemental information updates and customer support Documentation Driver downloads Live chat support E mail support Voice support Warranty information Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes Help is automatically installed with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Lexmark support Web site http support lexmark com Note Select your country or region and then select your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with
227. ter software to change these settings for individual print jobs This utility is supported only in select printer models Using MS312 29 Using the Local Printer Settings Utility 1 Access the Local Printer Settings Utility from the list of applications or the Start menu to adjust the printer settings 2 Save the changes using the Actions menu Note To distribute the settings to other printers save the settings in a command file Using MS315 and MS415 Use the Display Using MS315 and MS415 Using the control panel View the printer status and messages Set up and operate the printer Left arrow button Select button Scroll to the left Select menu options Save settings Up arrow button Right arrow button Scroll up Scroll to the right Keypad Sleep button Enter numbers letters or symbols Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode Pressing any hard button Sending a print job from the computer Performing a power on reset using the main power switch The following actions wake the printer from Hibernate mode Pressing the Sleep button until the printer wakes Performing a power on reset using the main power switch Stop or cancel button Back button Stop all printer activities Return to the previous screen Down arrow button Home button Scroll down Go to the home screen Indicator l
228. ternational Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999
229. the default paper source e Manual sets the multipurpose feeder only for manual feed print jobs First sets the multipurpose feeder as the primary paper source regardless of settings Pn L ooo Substitute Size menu Use To Substitute Size Substitute a specified paper size if the requested paper size is not available Off Notes Statement A5 s Letter A4 All Listed is the factory default setting All available substitutions are allowed All Listed e Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded Smooth Note Normal is the factory default setting Normal Rough Understanding the printer menus Use Labels Texture 85 To Specify the relative texture of the l
230. the listed measurements http support le xmark com or your service representative Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexma rk com or your service representative Do the repeating defects still appear Print is too dark EN ABC DEF Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel reduce the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too dark Ne Troubleshooting Action Step 2 a From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Yes Go to step 3 191 No Do one or more of the following Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Che
231. thium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it f an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the
232. ting Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 to 90 g m 16 to 24 Ib weight paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Paper and specialty media guide 47 Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscientious company Lexmark supports the use of recycled paper produced specifically for use in laser electrophotographic printers While no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market This scientific testing is conducted with rigor and discipline Many factors are taken into consideration both separately and as a whole including the
233. ting does not apply to GIF or JPEG images Scaling Scale the image to fit the selected paper size Anchor Top Left Notes Best Fit Anchor Center Fit Height Width Fit Height Fit Width BestFit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Understanding the printer menus 127 Use To Orientation Set the image orientation Portrait Note Portrait is the factory default setting Landscape Reverse Portrait Reverse Landscape MS315 and MS415 help menu Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translations are stored in the printer Other translations are available at http support lexmark com Use To Print All Guides Print all the guides Print Quality Print information about solving print quality issues Printing Guide Print information about loading paper and other specialty media Media Guide Print a list of the paper sizes supported in trays and feeders Print Defects Guide Print information about resolving print defects Menu Map Print a list of the printer control panel menus and settings Information Guide Print a guide in locating additional information Connection Guide Print information about connecting the printer locally USB or to a network
234. to the standard bin after a jammed page has been cleared Off requires the user to remove all pages from all possible jam locations Successfully print a page that may not have printed otherwise Notes Offisthe factory default setting This prints a partial page when there is not enough memory to print the whole page Onsets the printer to process the whole page so that the entire page prints Press Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do nothing Sleep Hibernate Factory Defaults Do Not Restore Restore Now Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do nothing is the factory default setting Use the printer factory default settings Notes Do Not Restore is the factory default setting This retains the user defined settings Restore Now sets all printer settings to the factory default settings except Network Ports menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Understanding the printer menus Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text 1 MS315 and MS415 general settings General Settings menu Display Language English Francais De
235. to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Memory low no Resource Save 35 Try one or more of the following From the printer control panel press OK to disable Resource Save clear the message and continue printing Install additional printer memory Non Lexmark supply type see User s Guide 33 xy Note The supply type can either be a toner cartridge or imaging unit The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press OK and on the
236. tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled Go to step 4 Is the paper still curled Go to step 5 Is the paper still curled Contact customer support The problem is solved The problem is solved The problem is solved L Troubleshooting Print irregularities Leading edge COR n 189 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear From the printer control panel se
237. ts macros and other data in the printer memory From the printer control panel navigate to PNI gt Settings gt OK gt Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt Install additional printer memory Insufficient memory some Held Jobs were deleted 37 From the printer control panel press OK to clear the message Troubleshooting 164 Insufficient memory some held jobs will not be restored 37 Do either of the following From the printer control panel press OK to clear the message Delete other held jobs to free up additional printer memory Load Manual Feeder with custom type name orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press E3 to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load Manual Feeder with custom string orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray
238. uited for printing text and line art Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Yes No Paper Sizes US Metric Home screen customization Change Language Search Held Jobs Held Jobs Bookmarks Jobs by user Instruct the printer to run the setup wizard Notes Yes is the factory default setting After completing the setup wizard by selecting Done at the Country select screen the default becomes No Specify the unit of measurement for paper sizes Notes USisthe factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Change the icons and buttons that appear on the home screen For each icon or button select from the following options Display Do not display Notes Display is the factory default setting for Search Held Jobs and Held Jobs Do not display is the factory default setting for Change Language Bookmarks and Jobs by user Bookmarks appears inside Held Jobs only if Show Bookmarks is set to Yes and an active network cable is attached Understanding the printer menus 110 Use aI Timeouts Set the amount of time the printer waits after a job is printed before Sleep Mode it goes into a reduced power state Disabled Notes 1 120 min ict i 30 min is the factory default setting Disabled appears only when Energy
239. ult in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice Wireless equipped models contain the following modular component s Lexmark Regulatory Type Model LEX M01 005 FCC ID IYLLEXMO1005 IC 2376A M01005 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Notices 208 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing MS312 53 dBA one sided 52 dBA two sided MS315 53 dBA MS415 54 dBA Ready N A Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number India E Waste notice This product complies with the India E Waste Manageme
240. ustom setting to be assigned Tray Renumber Display the factory default setting assigned to each tray or feeder View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore all tray and feeder assignments to their factory default settings y Restore Defaults Yes No MS315 and MS415 print settings Job Accounting menu Note This menu item appears only when an optional flash memory card is installed Job Accounting Log Determine and set if the printer creates a log of the print jobs it receives Off Note Off is the factory default setting On Job Accounting Utilities Print and delete log files or export them to a flash drive Understanding the printer menus Use Accounting Log Frequency Daily Weekly Monthly Log Action at End of Frequency None E mail Current Log E mail amp Delete Current Log Post Current Log Post amp Delete Current Log Log Near Full Level Off 1 49 for optional flash memory cards 121 To Determine and set how often a log file is created Note Monthly is the factory default setting Determine and set how the printer responds when the frequency threshold expires Note None is the factory default setting Specify the maximum size of the log file before the printer executes the Log Action at Near Full Note
241. utsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show estimates Do not show estimates 108 Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Set the language of the text appearing on the display Note Not all languages are available for all printers and you may need to install special hardware for those languages to appear Display the estimates of the supplies on the control panel Embedded Web Server menu settings and the device statistics reports Understanding the printer menus Use Eco Mode Off Energy Energy Paper Paper Quiet Mode Off On 109 aI Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by the printer Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Reduce the amount of noise produced by the printer Notes Offisthe factory default setting This supports the performance specifications for your printer Onconfigures the printer to produce as little noise as possible This is best s
242. w the quality of the wireless connection View Security Mode View the encryption method for the wireless network J Network Card menu View Card Status View the connection status of the network card Connected Disconnected View Card Speed View the speed of an active network card Network Address View the network addresses UAA LAA Job Timeout Set the amount of time it takes for a network print job to be canceled 0 255 seconds Notes 90 seconds is the factory default setting A setting value of 0 disables the timeout e Ifa value of 1 9 is selected then the setting is saved as 10 Banner Page Enable banner pages Off Note Off is the factory default setting On V A TCP IP menu Note This menu is available only in network printers or printers connected to print servers Use LES Set Hostname Set the host name Notes This setting can be changed only from the Embedded Web Server The host name can be up to 15 characters and can be a US ASCII or alphanumeric character or hyphen IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP MU
243. with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Additional printer setup Use the To USB port USB printer port Attach an optional wireless network adapter Connect the printer to a computer Ethernet port Connect the printer to a network Parallel port Connect the printer to a computer Power switch Turn on or turn off the printer Printer power cord socket Connect the printer to an electrical outlet Security slot Attach a lock that will secure the printer in place Setting up the printer software Installing the printer 1 Obtain a copy of the software installer package 2 Runthe installer and then follow the instructions on the computer screen 3 For Macintosh users add the printer Note Obtain the printer IP address from the TCP IP section in the Network Ports menu Adding available options in the print driver For Windows users 1 Open the printers folder 19 Additional printer setup 20 In Windows 8 From the Search charm type run and then navigate to Run gt type control printers gt OK In Windows 7 or earlier a Click e or click Start and then click Run b Typecontrol printers C Press Enter or click OK 2 Select the printer you want to update and then do either of the following Fo
244. xmark com When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 172 kPa 25 psi pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Paper and specialty media guide 50 Do not use labels with exposed adhesive Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be atleast 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty e fzonecoating of the adhesive is not possible then remove a 2 mm 0 08 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on using letterhead Use letterhea
245. y adjust its brightness settings Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring G the factory default settings For more information see Printing a menu settings page on page 26 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 74 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory card are not affected From the control panel navigate to Managing the printer gt Settings gt Sett
246. y or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Troubleshooting 172 Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Solving printer problems e Basic printer problems on page 172 Option problems on page 174 MS312 paper feed problems on page 176 MS315 and MS415 paper feed problems on page 177 Basic printer problems The printer is not responding Action Yes No Step 1 Go to step 2 Turn on the printer Make sure the printer is turned on Is the pri
247. your printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster Machine Type number Serial number Date purchased Store where purchased Warranty information varies by country or region n the U S See the Statement of Limited Warranty included with this printer or at http support lexmark com n other countries and regions See the printed warranty that came with your printer Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any hardware options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Learning about the printer 11 Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations Ambient temperature 16 to 32 C 60 to 90 F Storage temperature
248. ze 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in C5 Envelope 162 x 229 mm 6 4 x 9 in Standard tray Optional 250 or 550 sheet tray Multipurpose feeder Duplex mode 52 B5 Envelope 176 x 250 mm 6 9 x 9 8 in Other Envelope 229 x 356 mm 9 x 14 in Supported paper types and weights 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm 4 1x 5 8 in Universal is supported in the optional 250 or 550 sheet tray only if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is supported in duplex mode only if the width is at least 210 mm 8 3 in and the length is at least 279 mm 11 in The smallest supported Universal size is supported only in the multipurpose feeder The standard tray supports 60 90 g m 16 24 Ib paper weights The optional tray supports 60 120 g m 16 32 lb paper weights The multipurpose feeder supports 60 163 g m 16 43 Ib paper weights Paper type Plain paper Card stock 250 or 550 sheet tray Multipurpose feeder Duplex mode v Transparencies Recycled Glossy paper Paper labels xISISIS IS x x lt Rough envelope Letterhead LISIS Vinyl labels X Bond vi E
249. ze range for USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Mac Binary PS On Set the printer to process Macintosh binary PostScript print jobs Notes Off Auto Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print jobs using the standard protocol ENA Address Set the network address information for an external print server YYY YYY YYV VVY Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask Set the netmask information for an external print server YYY YYY YYV VVY Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gateway Set the gateway information for an external print server YYY YYY YYV VVY Note This menu is available only when the printer is attached to an external print server through the USB port Understanding the printer menus Standard Parallel menu 99 Use To PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes Onis the factory default setting When set to Off the printer does not examine in

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