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1. 9193 Disables the Toll Restriction fea ture This does not erase the entries in the table 9195 fol lowed by a pre fix followed by the sign This deletes the dialed prefix If the prefix was erased the unit emits the confirmation tone If the prefix was not in the table the unit emits the rejection tone 5351 Erase all the Toll Restriction entries Notes f all prefixes are erased Toll Restriction is automatically disabled The prefix numbers do not include the prefix digit used to exit the PABX environment to the public net work usually 9 or 0 IP Gear Quasar 311L User s Guide Factory Default Values Toll restriction is disabled Network lock default depends on the version Rx gain 8db Tx gain 36db CLIR enabled SIM PIN code request disabled Default PIN code is 1234 Immediate dialing length is disabled 0 Call Duration is unlimited The pulse drop width value is 1 5 seconds 22 IP Gear Quasar 311L User s Guide Chapter 4 Programming via SMS 23 This section includes SMS Commands Overview on page 24 e GET Commands on page 24 e SET Commands on page 25 Note The IP Gear Quasar 311L can also support sending and receiving SMS Contact your local representative for more information IP Gear Quasar 311L User s Guide SMS Commands Overview The IP Gear Quasar 311L may be controlled remotely using S2. 113db dBm BER 0 7 Gets the software ver sion of the unit SW VER Q111xxxxxx Where xxxxxx states the software version Gets the Toll Restric tion table TR IS OFF ON xx XX XX XX Stored Where xx defines the TR prefix table Gets the Rx Audio gain RECEIVE GAIN 30 51 intervals of 3db IP Gear Quasar 311L User s Guide Command Syntax Command Feature Applicable Response VGT Gets the Tx Audio gain TRANSMIT GAIN 6 to 24 intervals of 2 db CEL Gets the current regis tered cell information Main Cell is Response depends on the GSM Net work Gets the signalling method Line Signal is Reverse Polarity Pulse Drop XX SET Commands Command Syntax Command Feature 25 Applicable Response SIG P Set Signalling method to Pulse Drop Line Signal is Pulse Drop XX Where XX is the width of the pulse SIG P XX Set Signalling type to Pulse Drop and the Length of the pulse Where XX can be 1 99 100 millisec onds to 9 9 seconds Line Signal is Pulse Drop XX Where XX is the width of the pulse Set Signalling type to Reverse Polarity Line Signal is Reverse Polarity Erase the SMS inbox of the SIM Mailbox is Erased Reset the unit Restart Was Done IP Gear Quasar 311L User s Guide Chapter 5 ee Miscellaneous 26 This section includes Call Progres
3. To disable this feature dial 6133 0 Calling Line Identification Restriction CLIR SS This parameter determines whether or not the IP Gear Quasar 311L sends its SIM number to the called party 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial either e 8200 This allows the presentation of the SIM number to the called party e 8201 This hides the SIM number from the called party The unit emits the confirmation tone 15 Clearing a Lock SS Lock occurs after an unsuccessful attempt to change the PIN code The unit will not perform any command rele vant to a PIN code change until the Lock is cleared To clear the lock 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial 6122 The unit emits the confirmation tone and clears the lock Alternately clear the lock by inserting a SIM card that does not request a PIN code The unit notes that the SIM card does not require a PIN code and consequently clears the lock WARNING SIM cards lock after 3 failed tries If using the alternate method to clear the lock do not reinsert the first SIM card Once the SIM card locks it can only be unlocked with the PUK number Erase SMS Inbox of the SIM card e Use this command to erase all messages stored in the SMS inbox of the SIM This feature is important when using SMS commands to remotely control the unit
4. Standards Type Approval CE mark GSM module 29 WaveCOM Wismo 2D Optional Features Requires a data connection between the IP Gear Quasar 311L and a PC with Winfax version 10 and up Requires a data connection between the IP Gear Quasar 311L and a PC running an SMS application that supports WaveCOM module Saf ety Standards N QUAEMC_EN 15967C Conforms to the EMC requirements of EN 301 489 1 V1 4 1 2002 EN 301 489 7 V1 2 1 2002 R amp TTE Directive 1999 5 EC and EMC Directive 89 336 EEC Article 4 N QUAS AF_EN 15967C Conforms to the Safety require ments of EN IEC 60950 1 200 1and AS NZ 60950 1 2003 Specifications are subject to change without notice
5. rupting the other channels To reset a channel insert the edge of a paper clip into the hole and press the hidden switch i J j O p O Ta Rst Rcpt Data Line 3 Insert SIM contacts down Reset button 10 Instructions for Users Sc We recommend distributing the following instructions to all IP Gear Quasar 311L users Do not wait more than 3 seconds between the digits of the dialed number e For PABX s without LCR the system administrator must explain how to select the proper gateway that is what prefix to dial e If Toll Restriction is active in a PABX without LCR some destinations will not be reachable because the call will be too expensive Use the proper prefix e If Call Duration Limit is active calls longer than the time limit will be cut e The IP Gear Quasar 311L collects the dialed digits and places the call when one of the following occur e the key is pressed e the Inter digit timeout period expires See Interdigit Timeout on page 16 The default timeout is 3 seconds e if Immediate Dialing is enabled when the defined number of digits are dialed See Immediate Dialing on page 16 IP Gear Quasar 311L User s Guide Chapter 3 Programming via DTMF a 11 This section includes How to Program on page 12 DTMF Programming Summary on page 13 Features on page 14 Factory Default Values on page 22 IP Gear Quasar 311L User s Guide
6. How to Program se The IP Gear Quasar 311L can be programmed using the keypad of a Dual Tone Multi Frequency DTMF tele phone similar to the keypad pictured in this illustration The programming affects only the channel the telephone is connected to HAG KENE Lo iA To program the IP Gear Quasar 311L 1 Connect a DTMF telephone to a Line connector Note Alternately dial through the PABX to the specific channel of the IP Gear Quasar 311L unit 2 Dial the sequence 1343 The IP Gear Quasar 311L will respond with 3 short beeps If the code was wrong you will hear the error tone meaning that the 12 command was not accepted Most often this is because the wrong code was entered During programming e 3 short beeps indicate positive confirmation confirmation tone e 2 short beeps indicate rejection or inability to perform the command rejection tone Enter parameters using the DTMF tones We recom mended that you check the function of every feature you program and write it down as there is no simple way to know what was programmed into the channel If in doubt reprogram the channel Note the following rules e A command take effect immediately after dialing its code e Each parameter is saved in the unit s permanent memory The parameters will not be forgotten in case of power failure e Each feature has a factory default value that is set during production e To start over or t
7. The inbox of the SIM usually IP Gear Quasar 311L User s Guide stores no more than 20 messages When the inbox is full the unit cannot receive SMS messages and as a conse quence remote control of the unit is disabled 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial 6150 The unit erases all stored messages and emits the confirmation tone Note The confirmation tone can be delayed up to 30 seconds depending on current inbox volume Immediate Dialing EE Use this parameter to define how many digits have to be dialed before the IP Gear Quasar 311L automatically places the call This feature is especially useful if the unit is installed in a network where all the cellular phones have the same number of digits Setting the Immediate Dialing length to that number of digits avoids the delay after the last digit 16 Note When the number of digits is set to the network standard for example 9 shorter numbers are sent to the cellular network after the preset delay or after pressing the sign 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 3210 The unit emits the confirmation tone Dial the number length between 2 and 20 digits followed by the sign For example if you dial 10 the IP Gear Quasar 311L will place the call after 10 digits have been dialed To disable this feature enter O Interdig
8. includes Overview on page 2 Contents of Package on page 2 Safety Precautions on page 3 Product Exterior on page 4 IP Gear Quasar 311L User s Guide Overview se The IP Gear Quasar 311L gateway enables direct con nection of an organization s internal telephony system to a commercial cellular network via an existing Private Auto matic Branch Exchange PABX system The IP Gear Quasar 311L connects to three regular two wire analogue line interfaces and a GSM cellular network to create a cellular gateway One version of the IP Gear Quasar 311L operates via dual band GSM cellular net works 900 1800MHz A second version operates at 850 1900MHz The 3 channels can be used on the same network or on different networks When the PABX supports Least Cost Routing LCR use of the IP Gear Quasar 311L is transparent The PABX recognizes IP Gear Quasar 311L as a trunk interface and the routing is done in the PABX itself In a PABX that does not support LCR the user must select the proper trunk for the call The IP Gear Quasar 311L can be used with a plain analog telephone In this case when the handset is lifted the IP Gear Quasar 311L sends a dial tone This configuration can replace a fixed line telephone Contents of Package SS The IP Gear Quasar 311L is shipped with the following components e IP Gear Quasar 311L unit e Three antennas each with a 3 meter long cable e Power cable e Brackets and scr
9. 0 Instructions for Users on page 10 IP Gear Quasar 311L User s Guide Installation To install the IP Gear Quasar 311L 1 Select a location in a 19 rack We recommend leaving 1U space between the unit and other equipment in the rack installing the unit at a height that enables easy access to the SIM drawer and viewing of the LEDs 2 Attach the IP Gear Quasar 311L to the rack a Attach the brackets to the sides of the IP Gear Quasar 311L unit such that the front of the bracket is flush with the front panel Screws are supplied Hardware to secure the unit to the rack is supplied by the rack manufacturer Ensure it is available Place the unit into the rack and secure the unit with the rack s hardware Connect the antennas to the antenna connectors located on the front panel of the unit Insert SIM contacts down SIM card drawer Antenna connector Line FXS port Figure 3 Channel Connections Ensure that a separate metal plate is available for each antenna If metals plate are not available com plete the installation and add the metal plates later The antenna base is magnetic so an iron plate is pre ferred Select a location for the antennas The location must meet the following criteria e atleast one meter away from the unit e with room for the metal plate e with room for the antenna to stand in an upright position e with a minimum of 30 cm between each anten
10. IP Gear Quasar 311L User s Manual IP Gear IP Gear Quasar 311L User s Guide Contact Information IP Gear Ltd Headquarters Yokneam Industrial Park 340 West Fifth Ave P O Box 256 Eugene OR Israel 20692 97401 Tel 972 4 909 2500 866 782 5629 Fax 972 4 959 7144 541 683 4009 Email sales ipgear net Web www ipgear net U S Headquarters Trademarks and Document Information Quasar IP Gear the IP Gear Logo Claro Cellbox Cel luLink and SmartCell are registered trademarks of IP Gear Ltd Other product and brand names may be trademarks or registered trademarks of their respective owners Document number MM2081 02 January 2007 IP Gear Ltd All rights reserved Certification Version Information and Disclaimer IP Gear Quasar 311L carries CE Certification This manual is applicable to IP Gear 311L with software versions 0206 and 0207 These apply to units with part number Q1 1 311093 900 1800MHZz and Q1 1 311083 850 1900MHz and version numbers A The part number and version number are marked on a sticker located on the bottom or the side of the unit Other ver sions may slightly differ in some aspects IP Gear Ltd and its distributors assume no responsibility for any damage or loss resulting from the use of its prod ucts or this user manual IP Gear Ltd and its distributors assume no responsibility for any loss or claims by third parties which may arise through the use of its produ
11. L to any power source other than the nominal source indicated on the front power panel Make sure that the equipment top and bottom are not blocked to air movement Leave 1U under and on top of the equipment for proper ventilation Replace the fuse only with an identical one having the same ratings IP Gear Quasar 311L User s Guide Product Exterior RE This section explains how to identify the product and describes the major components available from the exte rior of the IP Gear Quasar 311L Identification ee Identification information is provided on the sticker found on the bottom of the box IP Gear Ltd CelluLink Smartcell 311L GSM Power Source 220VAC a N Q11 311093 Made in Israel Part number Version number Figure 1 IP Gear Quasar 311L Identification Sticker Main Components ee Figure 2 outlines the main components of the IP Gear Quasar 311L Each of the three channels includes e aLine port e a Data port e an antenna connector e a SIM card drawer e LEDs Channel 1 Channel 2 Channel 3 ped 3 a OE g el e Line port Data port Power and fuse Antenna connector SIM card drawer Figure 2 IP Gear Quasar 311L Front Panel IP Gear Quasar 311L User s Guide Chapter 2 TT Getting Started m This section includes Installation on page 6 Initial Startup and LEDs on page 8 Testing the Installation on page 9 Resetting a Channel on page 1
12. MS commands The SMS message must match the structure described in GET Commands on page 24 and SET Commands on page 25 Both lowercase and uppercase entries are acceptable Once received the IP Gear Quasar 311L analyzes the message and executes the command Replies are returned to the originating phone number There are two types of commands GET command GET commands request current information from the unit GET commands are a combination of three letters See GET Commands on page 24 SET command SET commands see SET Commands on page 25 apply programming changes to the unit SET commands are a combination of three letters followed by the sign and the corresponding programming feature Note The speed SMS messages are delivered is dependent upon the network There may be a delay 24 GET Commands Command Syntax Command Feature Applicable Response LIS Gets the line s current state LINE IS ONHOOK OFF HOOK SME Gets the IMEI number of the SIM SIM IMEI No Usually 20 digit number SMS Gets the IMSI number of the SIM SIM IMSI No Usually 15 digit number MME Gets the IMEI number of the cellular Module MODULE IMEI No Usu ally 15 digit number MSW Gets the software ver sion of the cellular module Module SW Version As defined by the cellular mod ule manufacturer Gets the reception level in DB RX Level 51db
13. ain mode and emits the confirmation tone N wo Dial to a cellular phone and add the sign to the end of the phone number The phone number must have at least 3 digits The unit emits the confirmation tone Wait until the call is answered Dial either e 70 for Tx gain e 71 for Rx gain The unit emits the confirmation tone i Adjust the volume by pressing the keys on the key pad followed by the sign 14 Table 3 Audio Gain Commands Result 2 Increase gain 8 Decrease gain 64 Apply the default settings 4H Reapply the previous settings Upon reaching the end of the gain scale the unit emits the 2 beep rejection tone Note In some units the 2 and 8 keys are interchanged 6 Dial 5 to save the changes Call Duration Limit m The duration of incoming and outgoing calls can be lim ited If the call duration exceeds the limit the call is stopped and the user hears an error tone To continue the call the user has to redial By default this feature is disabled and call length is unlim ited IP Gear Quasar 311L User s Guide To enable Call Duration Limit 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 6133 The unit emits the confirmation tone Dial the maximum allowed time between 1 and 254 minutes A number between 254 and 999 will be accepted as 254 A number over 999 will be rejected
14. amming of the PABX refer to the PABX s documentation or contact its Technical Support staff Proper configuration includes a Set the trunk dialing method to standard DTMF dual tone multi frequency Pulse dialing is not supported b Create a new trunk group for all trunks connected to IP Gear Quasar 311L devices and serving the same cellular network You may create several groups serving several networks IP Gear Quasar 311L User s Guide c Determine if the PABX does or does not support Least Cost Routing LCR e On PABX s supporting LCR set the PABX routing tables to automatically route the calls to the trunk groups This is done by selecting the cellular prefixes to direct the routing Calls that should not be made on the IP Gear Quasar 311L can be blocked by using the Toll Restriction feature see p 20 e On PABX s that do not support LCR ensure users know how to select the right trunk for the cellular calls see Instructions for Users on page 10 After making the selection users will hear a second dial tone this one emitted by the IP Gear Quasar 311L 13 Connect the power cable 14 Continue with the next section entitled Initial Startup and LEDs Initial Startup and LEDs n After the power cable is attached the Pwr LED of each of the three channels should be illuminated If it is not ensure that the cable is properly connected to the unit and to the AC mains During the first
15. cts IP Gear Quasar 311L User s Guide Table of Contents I INTRODUCTION jssscccusasssnesseencouetorcrecuuueseitiessadeeene ates 1 NEMNE c ciri ii eT tuner sancti av aeneunaouls 2 Contents Of Package ccccceeisascsceeceesceenccccessuvess cacnteatenen sete 2 Safety PreCautlOns sisien ii E 3 Product Exterior as hanskene eda 4 Identificati N n iiinn irana eeii iniaa 4 Main Componentts cccccccccccccssssseseeeeeeeeeeeeeeeeaaas 4 GETTING STARTED sccsssateccoussepcuauaceacussietsiasesaedeceoerdeues 5 1165 10 NE 6 Initial Start up and LEDS eererorrrrnnrrvvrrnnnnnnnrrrrnnrnnnsreen 9 Testing the Installation ssrrrrnrnnnnrrrvrnnrrrnnrrrrrnnnnnenr 9 Checking Outgoing Calls rrrrnnnnnnnrrrnrvrrrnvnnvnnnnnnn 9 Checking Incoming Calls rrrrrrnnnrnnnnrrrvrnnnnnnnnnnne 10 Resetting a Channel saxrarnnnnnnnnnnnnvnnnnnnnnnvenennnnnnneee 10 Instructions for USers rrrrrvrvvrrrarnnvrnvvnnnnnnnvvvnnnnnnnnee 11 i PROGRAMMING via DTMF nnnnnnnnnnnnvvnvnnnnnernnnnnnnnnnnr 12 HOPEN 13 Programming Summary rrrnnnovvvnnvrrnnnnnnnnnnnnnnnerenre 14 ER 15 A dio G N spamme tan 15 Call Duration LMbyuurasraqvgesanndnse 15 Calling Line Identification Restriction CLIR 16 Clearing a LOCK rv vevvvrvmessommmmensnang 16 Erase SMS Inbox of the SIM card rrnnnnnnnnvnnrn 16 Immediate Dialing rrvrrrrrrnnvrrvennnnnrvrvennnnnnnnsvvveenn 17 Interdigit Timeout ceinccices
16. e Factory Default See Restore Factory Default on page 19 8621 Disable Mod ule s Dial Tone Disables the US dial tone 5580 Change Rx Tx audio gain See Audio Gain on page 14 9190 Enable Toll Restriction See Toll Restriction on page 20 6100 Enable SIM PIN code feature See PIN Code Programming on page 17 9193 Disable Toll Restriction See Toll Restriction page 20 6101 Disable SIM PIN code See PIN Code Programming on page 17 9194 Add entry to Toll Restriction table See Toll Restriction page 20 6110 Change SIM PIN code See PIN Code Programming on page 17 6122 Clear Channel Lock See Clearing a Lock on page 15 6133 Call Duration Limit See Call Duration Limit on page 14 9195 Remove entry from Toll Restric tion table See Toll Restriction page 20 IP Gear Quasar 311L User s Guide Features R This section lists the various IP Gear Quasar 311L fea tures which can be programmed by the user Section 4 10 has a concise summary of the programming details Audio Gain EE Use this parameter to adjust the volume The level can be changed in both directions 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 5580 The unit enters the change Rx Tx g
17. ews to attach the brackets to the unit e This user manual The following items may be supplied on a separate order e Data port cable for Fax and SMS e An antenna with a 15 meter long cable e IP Gear AC 8 2 antenna combiner that enables use of one antenna for the three channels IP Gear Quasar 311L User s Guide Safety Precautions I Hazardous voltages are present inside of this equipment Some of the parts can also have high operating tempera tures To avoid injury and prevent equipment damage observe the following safety precautions Installation service and maintenance of the IP Gear Quasar 311L should be done by qualified technicians only This equipment should only be used in buildings with proper safety ground Do not open the back panel or the front panel unless you are a qualified technician Before opening the back panel or the front panel dis connect the power cable from the equipment The IP Gear 311L complies with all necessary safety standards Equipment connected to the IP Gear Qua sar 311L must also comply with the applicable safety standards Do not ship equipment unless it is properly packed in its original wrapping and shipping containers When connecting the equipment first ensure that the ground connection on the rear panel is connected to the rack ground or building ground When disconnecting the equipment disconnect the ground connection last Do not connect the IP Gear Quasar 311
18. it Timeout eS The IP Gear Quasar 311L collects the dialed digits and places the call when the Inter digit timeout period expires The default timeout is 3 seconds Use this parameter to change the default Note If the Immediate Dialing feature is not activated the actual call initiation will also be delayed To overcome this activate the Immediate Dialing feature or press the key after the final digit 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial 3211 The unit emits the confirmation tone IP Gear Quasar 311L User s Guide 3 Dial the timeout length up to 9 seconds followed by the sign For example if you dial 5 the timeout between dialed digits is set to 5 seconds Network Lock SS Network Lock prevents the use of an unauthorized SIM card in the IP Gear Quasar 311L Once Network Lock is enabled if an unauthorized SIM card is used the IP Gear Quasar 311L will not process either incoming or outgoing calls Instead it will generate an error tone on outgoing calls and will reject incoming calls Network Lock feature may be either disabled or enabled when you receive the unit To change the setting call Technical Support 17 PIN Code Programming SS ss Certain countries require that every SIM card be assigned a PIN code The purpose of this requirement is to protect the SIM card against unauthorized use Overview To use a PIN code p
19. it to Pulse Drop sig nalling mode 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial 7620 The unit emits the confirmation tone IP Gear Quasar 311L User s Guide Set Pulse Drop Width If Pulse Drop signalling method is used the width of the pulse can be controlled using this command In general in order to be recognized by the PABX the pulse width must be higher than the parameter used by the PABX For example if the PABX trunk is set to a pulse drop of 1 second then the unit should be set to 1 5 seconds By default the pulse drop width value is 1 5 seconds 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 7630 The unit emits the confirmation tone Dial 1 or 2 digits followed by the sign The unit sets the pulse width and emits the confirmation tone The pulse width is measured in units of 100 millisec onds and can be between 100 9900 ms For exam ple to set the pulse drop width to 2 seconds dial 20 20 Set Reverse Polarity Signaling Method Ss If the PABX trunk connected to the unit supports Reverse Polarity use this command to set the unit to Reverse Polarity signalling mode 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone 2 Dial 7610 The unit emits the confirmation tone Toll Restriction ss SSS When Toll Restriction is enabled the unit only calls
20. na IP Gear Quasar 311L User s Guide 6 Select a SIM card The SIM card should meet the fol lowing criteria e Itis easier to use a SIM card without a PIN code e If using a SIM card with a PIN code we recommend first resetting the PIN code to 1234 To program a SIM card place it in a mobile phone and follow the phone s menu Then either use the default PIN code or change the PIN code using the units DTMF programming process e The SIM card should not support call waiting or voice mail If these features are needed use a mobile phone to define the message center for SMS transmissions 7 Open the SIM drawer by inserting a dull thin object into the button 8 Place the SIM card in the tray Ensure that the SIM card s contacts face the back of the tray 9 Close the SIM card tray 10 Connect analog FXO trunk ports from the PABX to the Line ports Note Ensure that the PABX s routed trunk port is a trunk interface that was pre programmed to deliver cellular calls 11 Ensure that the pin to wire layout of the RJ 11 line connectors is correct Table 1 details the correct pin to wire layout 12 Table 1 RJ 11 Connector Pin Layout FUNCTION Reserved Tip Tip Ring Ring Reserved Note The line can use either pins 3 and 4 or pins 2 and 5 WARNING Do not use the reserved pins Ensure that the PABX is properly configured For details regarding the progr
21. num bers that start with prefixes that are programmed in the white list Attempts to call numbers starting with other prefixes fail and the caller hears an error tone Note Numbers containing 4 digits or less including those starting with the sign are never blocked This ensures that emergency and special service calls are placed The list of allowed prefixes can include up to 10 entries The minimum length of a prefix to enter the table is two digits and the maximum number is 4 digits IP Gear Quasar 311L User s Guide There is no way to read the prefixes stored in the table If you are in doubt about a specific prefix reenter it or delete it 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 9194 The unit emits the confirmation tone 3 To add entries to the white list dial one or more prefix Note In case of an error the error tone is heard Replace the separated by the sign You must add at least one entry before enabling the feature If disabled dial 9190 The unit emits the confirma tion tone and enables the Toll Restriction feature For example to limit the unit to prefixes 061 063 and 064 dial 9194 dial 061 dial 063 dial 064 dial 9190 After each sign the unit emits the confirmation tone handset and start the procedure again 21 Other DTMF commands include Table 4 Toll Restriction Commands Command Result
22. o delete all the programming changes made to the channel use the Restore Factory Default feature See Restore Factory Default on page 19 Hang up to leave the programming mode IP Gear Quasar 311L User s Guide DTMF Programming Summary Code Function Remarks 6150 Erase SMS mail box 13 See Erase SMS Inbox of the SIM card on page 15 1343 Enter program ming mode To exit programming mode hang up 8200 Enable CLIR See Calling Line Identification Restriction CLIR on page 15 3210 Update Immedi ate Dialling The channel will start dialling immedi ately after receiving this number of digits This is followed by the number of digits required for Immediate Dialling and then by Enter 0 to disable Immediate Dial ing 8201 Disable CLIR See Calling Line Identification Restriction CLIR on page 15 8600 Enable Comfort Tone This activates a short beep that is played in place of silence 8601 Disable Comfort Tone This deactivates the comfort tone 3211 Update Inter digit Timeout See Interdigit Timeout on page 16 5351 Erase Toll Restriction table See Toll Restriction on page 20 8620 Enable Mod ule s Dial Tone Creates a dial tone matching that heard in the United States Not all versions support this feature 5470 Restor
23. oper activity of the channel Quasar while idle the LED turns off a few seconds every 311L 15 seconds During a call the indication is frozen at that which existed when the call started IP Gear Quasar 311L User s Guide Troubleshooting Problem Indications 28 Solution Can not connect to a destina tion The chan nelresponds with an error tone after dialling Verify that you have a valid SIM card Check that the destination does not conflict with the toll restriction table Disable toll restriction table Try using a SIM without PIN Can not connect to a destina tion The net work sends an error message Check that the number dialled is not longer than specified by imme diate dialling Voice level is too low or too high Reprogram the voice levels Calls longer than a certain time are cut Call is cut before going on hook Check that call duration is not too short Problem Indications Solution Reconnect the power cable switch off and on the main switch Nenaorihe and check if the AC socket is live Unit does Check the fuse located below the Pwr LEDs is not o o dial AC socket on the front panel The respond i fuse is 2A 250V If it is burnt use tone i a screwdriver to remove the plas tic fuse holder and then replace the fuse One of the channels keiser Press the reset switch of the does not does not ee channel sto
24. p blinking respond Channel Stat LED Replace the SIM with a good SIM does not blinks fast that does not require PIN code respond Insert a SIM of another network Wait a few minutes and try again Rept Move antenna to a better loca Bad or no audio Reception tion LED red Replace antenna with another antenna No dial Norseng Check telephony cable tone Try using another phone Dial tone Dial tone continues Use a different phone does not ois stop after dialling Reset the channel first digit An attempt to change the PIN code fails A rejection tone is heard See PIN Code Programming on page 17 IP Gear Quasar 311L User s Guide Specifications General Specifications Mains Supply Voltage 100 240 VAC 50 60 Hz Current Consumption 0 5 A max Operating temperature 0 C to 45 C Physical dimensions 1U 19 shelf Standards Full CE Line Specifications for each of the channels Line loop current 40 mA max Line supply voltage 48 VDC 10 Line impedance 600 Ohm Dial tone 400 Hz 1 Ring generator 42 Vrms 25 Hz Line signaling DTMF Line connector 2W TIP RING RJ11 C pin 2 3 TIP pin 4 5 RING Data P ort Specifications Interface port RS232 Protocol AT Command Compatible GSM Channel Specifications Dual band GSM 900 1800Mhz or 850 1900MHz
25. rctccavinideeveareecsvesretvasndrevecceds 17 Network LOCK krans enin 18 PIN Code Programming ccccccssssseseeeeeneeeeeees 18 GEER NN 18 Enabling Protection When the PIN Code is Known 19 Enabling Protection if the PIN Code is not Known 19 Disabling PIN Code Protection 6068 19 WPOUDIGSNOO UNG icc xcatiscuctansdenevtioiteancummecmmeevress 20 Restore Factory Default ccccssseeeeeeeeeeeeeeees 20 Set Pulse Drop Signaling Method cc 20 Set Pulse Drop Width rwvrrannnnvrrnnnnnnnnervnnnnnnnnnnre 21 Set Reverse Polarity Signaling Method 21 Toll Restriction siiiesssassaadtcsstevacessainductscsssesisessasaattuets 21 Factory Default Values rrrrnnrrrrnnrrrnnnrrvrnnnrnnnnrrerennnnn 23 IP Gear Quasar 311L User s Guide PROGRAMMING via SMS ennnurrnnnnnnnennnnnnnnnnnnnnnnnnnunnn 24 SMS Commands Overview rrruvrnnvvrnnnnvvnrnnrnnenrverennnnne 25 GET Command Table cccccccccccccccicsccccccesceccececssccseneccecss 25 SET Command Table rrmurrrrevrnrvvrrnnnnrnrvnrnnvevrnnennnnenrnnnr 26 MISCELLANEOUS arnnanennnnvennannnnnnnnnnnnnnnnnnnnnnnnnnnernnnnr 27 Call Progress Tones ssmsmesrsenssvsesrsesssassasnsdesdene de ser 28 LED Indications rrvrnrnnnrernrennvennnrnrnvnnnvnruverunernnennnennnee 28 TroubleshodingLuuuasvssammtesvnmmnmdt mn 29 Specifications aan 30 IP Gear Quasar 311L User s Guide Chapter 1 TT Introduction This section
26. rotected SIM card activate it and insert it into the IP Gear Quasar 311L Every time the unit powers up it delivers the stored PIN code to the SIM card If the code matches the unit functions normally If the code is wrong the unit locks itself ceases functioning and the STATUS LED blinks See Clearing a Lock on page 15 Note The unit locks in order to prevent the SIM card from locking SIM cards lock after 3 failed tries Once the SIM card locks it can only be unlocked with the PUK number The PIN code protection can be used in several ways e PIN Code protection can be disabled Then use any SIM card programmed to function without a PIN code e Use the default PIN code of 1234 The unit is prepro grammed with this code Use a SIM card pro grammed to require the default code 1234 e Use a custom PIN code Use a SIM card witha known PIN code and to program the code into the unit IP Gear Quasar 311L User s Guide Enabling Protection When the PIN Code is Known If the SIM card s existing PIN code is known there are two possibilities 1 Insert the SIM card into the unit 2 Dial 1343 The unit enters the programming mode and emits the confirmation tone e To enable the feature using the SIM card s existing PIN Code a Dial 6110 The unit emits the confirmation tone b Dial XXXX that is the existing PIN code followed by the sign The unit emits the confirmation tone This enables
27. s Tones on page 27 LED Indications on page 27 Troubleshooting on page 28 Specifications on page 29 IP Gear Quasar 311L User s Guide 27 Call Progress Tones Stat On The channel is handling a call Blinking 0 28 on 0 28 off During ringing Off The channel is idle Type ON cadence OFF cadence Remarks Indications Dial tone Continuous Slow blinking 0 5S on 0 5S off Busy tone 0 5 Sec 0 5 Sec The channel is initializing following power up Error tone 0 2 Sec 0 2 Sec Indicates the Fast blinking 0 1S on 0 18 off channel No SIM card or an error has occurred in aaa Off hook ring the PIN code entry The PIN code must Distinctive tone 0 2 Sec 0 1 Sec before dialling operational be disabled or the default PIN code 1234 started BAS must be entered for programming 4 Sec 0 1 Sec 3 beeps Toll Restriction is activated Rejection tone Special Indications 0 485 0 18 2b for programming ji ji ji Blinking 0 3S on 0 3S off During DTMF programming session Blinking 0 2S on 1S off During local PC session LED Indications Indicates the status of the On The channel is powered on power con Off The channel is powered off nection Pwr Rept Reception Level Green High reception Indicates the Orange Medium reception reception Red Low reception level of the Off Very low or no reception at all IP Gear Note To indicate pr
28. seconds the Stat LED blinks This indi cates that the unit is initializing Once the SIM card is reg istered and operational the Stat LED stops blinking In certain cases the LED may continue to blink This is normal and reasons appear later in this document Verify that the Rcpt LEDs are green This indicates a high reception level Reception levels are described in Table 2 To improve the reception level move the antennas to a different location with a better reception and or place the antennas on a metal plate no smaller than 30 x 30cm If the reception level is still not satisfac tory contact Technical Support Table 2 Reception Level Indications Rcpt LED Reception Level 75dBm to 51dBm 87dBm to 77dBm 101dBm to 89dBm Green High reception Orange Medium reception Red Low reception Very low reception or 113dBm to 103dBm no reception at all Off IP Gear Quasar 311L User s Guide Testing the Installation After installation and power up perform the following tests on each of the channels These tests verify that the IP Gear Quasar 311L is operational Checking Outgoing Calls 1 Disconnect the PABX cable from the LINE connector and in its place connect an analog telephone 2 Pick up the handset A normal dial tone should be audible If there is no dial tone see Troubleshooting on page 28 3 Dial out to a Known cellular telephone number The ring back
29. the PIN code request feature and enters the existing PIN code into the unit The PIN code is stored in the unit and is transferred to the SIM card each time the unit is initiated e To enable the feature using a PIN code different from the existing PIN Code a Dial 6100 The unit emits the confirmation tone b Dial XXXX that is the existing PIN code followed by the sign The unit emits the single tone c Dial YYYY that is the new PIN code followed by the sign The unit emits the single tone 18 d Dial YYYY The unit emits the confirmation tone enables the new PIN code and stores it in place of the existing PIN code Note If this operation failed the PIN code XXXX was not the one on the SIM card See Troubleshooting below Enabling Protection if the PIN Code is not Known If you do not know the current PIN code of the unit 1 Reset the unit to the factory default setting See Restore Factory Default on page 19 2 Set the SIM card s PIN to 1234 To program a SIM card place it in a mobile phone and follow the phone s menu 3 Continue with Enabling Protection When the PIN Code is Known on page 18 Disabling PIN Code Protection To disable the feature 1 Dial 1343 The unit enters the programming mode and emits the confirmation tone Dial 6101 The unit emits the confirmation tone Dial XXXX The unit emits the confirmation tone and disables the PIN code req
30. tone should be heard e If there is no ring back tone make sure that the number dialed is a valid number e If there is a ring back tone but no connection try dialing another number 4 When the called party answers ensure that there is a clear bi directional voice path and the Stat LED is red Note Ensure that the dialed number does not conflict with the toll restriction rules if activated Checking Incoming Calls EE 1 Using a second phone dial the phone number of the SIM card inserted in the IP Gear Quasar 311L 2 Upon hearing the ring pick up the handset of the analog telephone connected at the beginning of the first test 3 Ensure that there is a clear bi directional voice path and the Stat LED is red If there is no response from the channel ensure that the dialed number is the correct number for the SIM card Note To verify a SIM card number remove the SIM card from the IP Gear Quasar 311L and insert it in a cellular phone Dial out to another phone with a display or use the incoming number identification CLIP feature of the cellular phone If the number is correct and incoming calls are still not received contact Technical Support Once the channels are working properly restore the con nections to the PABX If the unit does not function prop erly contact Technical Support IP Gear Quasar 311L User s Guide Resetting a Channel Use the reset switch to restart a channel without inter
31. uest feature on the SIM The PIN code of the SIM card XXXX and the one stored in the unit remain unchanged IP Gear Quasar 311L User s Guide Troubleshooting If the Stat LED is blinking rapidly there is an error with the PIN code entry There are several ways to resolve this e Disable the SIM card s PIN Code Protection e Change the SIM card s code to match the code of the unit To program a SIM card place it in a mobile phone and follow the phone s menu After inserting the SIM card into the IP Gear Quasar 311L clear the lock See Clearing a Lock on page 15 Restore Factory Default Use this feature to restore the parameters the unit had when it was shipped from the factory Note The PIN code of the channel will be restored to its default value The PIN code of the SIM card will not be changed It is recommended to change the PIN code of the SIM card to 1234 before this operation or else the channel will start with wrong PIN code status 1 Ensure that you know the PIN code of the SIM card and the unit 2 Dial 1343 The unit enters the programming mode and emits the confirmation tone 19 3 Dial 5470 The unit restores the factory default set tings and emits the confirmation tone 4 Disconnect the unit from the power supply and recon nect it Set Pulse Drop Signaling Method If the PABX trunk connected to the unit supports Pulse Drop use this command to set the un
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