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1039210B-Pump Watch Retro.indd - ICS Healy-Ruff

1. 198 GPU Fault acknowledged indicator Station In Flow GPM Pump Discharge flow GPM 20H 2304 d Amp Pump data Wet well level Pump High Amps Fault Pump Seal Fail Alarm HOA switch in AUTO Pump running amps Pump Starts 24hrs Pump Runtime minutes 24hrs Pump Running Pump Fault Low Level Transducer Low Level Float Switch STATION FAULTS General Fault If any fault is active the general fault will turn on after a time delay if not acknowledged Power Fault If power is lost or phase loss c Dry run Fault Alarm on dry run condition Low amps for a time delay Runtime Fault Alarm on runtime fault Pump cycle was longer then timer preset value LEVEL FAULTS High Level Float Switch The high level float switch is ON tilted up High Level Transducer The level in the wet well is higher than the High Level set point in the controller Low Level Transducer The level in the wet well is lower than the Low Level set point in the controller Low Level Float Switch The low level float switch is ON tilted down PUMP FAULTS High Amp Fault The pump running amps are higher than set point Pump Seal Fail Alarm Seal fail alarm input is activated Pump in AUTO If pump selector switch is in AUTO green Pump Fault Pump Overload trip or Over temperature condition Verify electrical schematic for exact function This function must be enabled on the Station View controller Pump
2. Pump amps higher than expected after time Check pump check voltage delay low or imbalance Pump amps lower than expected after time Check transducer check low level float DRY RUN delay check pump 7 SENSOR OPEN Transducer signal is less than 4mA A OS transducer and vent tube 8 SENSOR FAIL Transducer signal is more than 20mA Check transducer and wiring CURRENT XDUCR OPEN Current sensor signal is less than 4mA Check transducer connection check transducer POWER FAIL Power loss or Phase loss to the control panel Check incoming power and phase lose monitor setting if used PRIMEX 43 Station View RTU Controller User Manual SET UP This menu is used for setting up the number of pumps in the system level sensing data flow sensing current sensing dry run alarm max run time high amp alarm the system date time the system password and the pump data Menu Setup Setup JE gt Run Timer JS ENTER ENTER lt Setup Setup Level 3 High Amps Q NEI ENTER Setup Setup Flow Q Time Date ga ENTER mm ENTER Setup Setup Camps JE Password S NEI NEI Setup Setup Dry Run JE Pump Data 2 ENTER lt ENTER lt AZ Press esc to go back to the previous screen at any time PRIMEX 44 Station View RTU Controller User Manual LEVEL SETUP The Station View RTU controller is intended to use an analog 4 20mA transducer to monitor the level of the wet well
3. Set to 0 to disable 4 Press esc to go back to the previous screen at any time PUMP DATA SETUP The Pump Data screen is for information only It is a record on the pump HP Volts and FLA This data can be viewed remotely when connected to the Pump Watch cellular monitoring system Pump Data Pump Data Pump Data me 444 4444 10 PE 284 ric 10 230 EEZ HP FLA HP FLA HP FLA Dd q e g q e Press esc to go back to the previous screen at any time PRIMEX 49 Station View RTU Controller User Manual I O STATUS These screens can be used to view all the digital and analog inputs and relay output status These screens make troubleshooting simple Digital inputs and output change color when ON Digital Output 3 can be tested by pressing F2 only while the digital I O screen is active Menu VO Status Q ENTER Analog Q K Analog Inputs El Digital Lo 1 21 8 4 5 6 7 8 2 KIL ANO 99 9mA 99 9A RIE ANO 40mA 00A Digital Outputs Output F2 AN1 99 9mA 99 9 ft AN1 8 1mA 3 9 ft mun 5 pomme rommerermense vruse ST e pomme pweson OOOSOSCSCSCSCSC C S SCS Tr pomme pown 0 awww oe e pomme fv tom 7 II ano 20 ma 3 IRA mm em femme TYPE DESCRIPTION RELAY C NOT USED RELAY NO RELAY C NOT USED RELAY NO RELAY C NOT USED RELAY NO RELAY C ALARM ACKNOWLEDGE RELAY NO RELAY C NOT USED RELAY NO RELAY C NOT USED RELA
4. 1 10 2014 8 50 1 10 2014 8 50 Alert Controller 7160 LS 10 St Pete Beach 8 High level Float 1 10 2014 8 36 1 10 2014 8 26 Alert Controller 7160 LS 10 St Pete Beach 1 Fault Acknowledged 1 10 2014 8 29 1 10 2014 8 29 Alert Controller 7160 LS 10 St Pete Beach 3 Power Fail When you are finished with your session please logout of the system Click La Logout PRIMEX 42 Pump Watch Cellular Remote Monitor User Manual 1h PRIME MUNICIPAL AND INDUSTRIAL WATER CONTROL SOLUTIONS VVVVW PRIMEXCONTROLS COM Ashland OH 800 363 5842 Clearwater FL 800 349 1905 Detroit Lakes MN 888 342 5753 Milford OH 513 831 9959 PN 1039210B Q2015 SJE Rhombus Rev 11 15 PRIMEX is a trademark of SJE Rhombus
5. MONITOR be S pN po Connect the current transducer as shown on the schematics Open the core of the current tranducer by pressing on the level y a 2 Wire the power fail input to a voltage phase Ensure that one 1 monitor device s non powered contacts in the incoming power conductor passes through control panel The contacts must close on the center of the current transducer power failure PUMP RUN AND PUMP FAIL SIGNAL EXAMPLE Wire the pump run inputs to So Wire the pump fail inputs to a a non powered auxiliary 3 a non powered auxiliary contact contact in the control panel in the control panel which which closes when the pump m closes when the pump circuit is called to run These must wa detects a failure condition be wired for each pump These must be wired for each pump PRIMEX pg Bump Watch Retro Panel User Manual PUMP WATCH RETRO TROUBLESHOOTING PROBLEM No reading from transducer level or current No flow reading is present Pump 3 data is not displayed Station View RTU controller display is off The Pump Watch web interface is not updating PRIMEX CAUSE S Transducer wired incorrectly Damaged or broken cable Faulty transducer The Station View RTU controller is configured incorrectly Damaged or broken cable Faulty flow meter The Pump 3 run and fault signals are not wired correctly Damaged or broken wiring There is no power s
6. Manual SEARCH BY CONTROLLER ID OR NAME Clicking the Q at the top of the main page brings up an additional box where you can search for a controller by the name or ID Op name 3000 CP3 GSM 3000 CP3 GSM Ok Cancel J 4 or ID Name 4002 4002 CP3 CDMA Ok Cancel FA SORT BY CONTROLLER ID OR NAME You may also sort your controllers by Name or ID by using the Sort by feature towards the top of the main page Clicking on Name places controllers in alphabetical order based on controller name Clicking on ID places controllers in numerical order based on the given ID of the unit which cannot be changed Sort by Name ID Last Comm Inn YA i men re 1501 CP3 3000 CPS 4002 CPS 5116 Amir T0 Test Ti Test COMA GSM COMA GSM COMA Sort by Name 6 ID Last Comm titin imn 1002 3000 PRIMX 233 Pump Watch Cellular Remote Monitor User Manual PLACING CONTROLLERS ON THE MAP In AMI central Account Admins can place individual controllers on the map interface powered by Google Imagery PLACING A CONTROLLER ON THE MAP e Click Map at the top of the main screen e Click on to expand the Unlocated controllers in Summary box summary A 1 Unlocated controllers a 4002 CPS COMA 4002 g 0 Pending downloads x 5 Disconnected controllers e Click on the magnifying glass Locate Address or zoom in manually on the map CE Re Locate Address e Zoom In or
7. SMS and data for the Pump Watch unit It does not cover Text and Data service charges incurred for the use of your personal cell phone or tablet ACCESS LEVELS The name for cloud service or www ami central com portal has three 3 levels of controls e Dealer e Account Admin Your Level e User Account Account Account Account Admin A Admin B Admin C1 Admin C2 Ea REESE sr r FEET I User I User i User i A1 A2 B1 See A E ESA uns E a ane em a i User User I User I User Ci C2 C3 C4 AS ee ee PA be E PRIMEX 30 Pump Watch Cellular Remote Monitor User Manual Note You may have multiple Account Admins and Users per account but each Account Admin or User can only be assigned to one Account Create Accounts Create Account Assign Gateways to Accounts Place Gateways Configure Gateways Name Gateways Search Gateways View Gateway Run Reports Dealer PX Account Admin User PA 1 With privileges assigned with privileges assigned 3 Accound Admin and User can work within assigned account only After you complete the registration procedure you have access to your account and all of the controllers contained within There are multiple ways to search for find select a controller e From Map e From List e From Tree View e Search by Controller Name or ID e Sort by Controller Name or ID FROM MAP When you log in the interactive map appears on the main screen I
8. Watch Retro models only Not available on Pump Watch Retro PRIMEX 38 Pump Watch Cellular Remote Monitor User Manual ALARM NOTIFICATION SETUP EMAIL TEXT ALARM NOTIFICATIONS FAULTS Get Status General Power Dry ETI users Power r fai I Ceres est a Select Users Power fail reset AEE Test Lab EJ Ok Cancel Mr Click on Select Users to select which User will be notified when the alarm goes ON condition set Alert and when the alarm goes OFF condition reset alert Multiple Users may be selected for notification To create additional Users see NEW USER SETUP on page 33 Type in the Alert text message that will be delivered You do not need to include the name of the station in the text as it is always sent as part of the notification Wait a few seconds for the screen to update with the latest values from the cloud prior to making changes Example of alarm notification Email SMS text PRIMEX 39 Pump Watch Cellular Remote Monitor User Manual ACKNOWLEDGE FAULT FUNCTION The Acknowledge Fault function must be enabled at the RTU of Station View screen at the station When enabled a timer value must be entered 1min to 24h range When disabled the General fault alarm occurs immediately after any alarm If any fault occurs the ok indicator will turn red The User must press the button before the timer set in the RTU times out IF not pressed in time the 5 alarm will be
9. Watch units End Users will be responsible for the service fee after the initial period is complete Pump Watch Express 1 year Pump Watch 2 years Example of End Users A City Municipality Water district Utility Service Company etc Why create an account Provides contact and billing information to AMI Service Company This will allow them to contact the End User directly with service renewal options after the initial period is complete A login and password will be setup to grant access to the Pump Watch Express web portal Where to send this form Compete this form sent to your PRIMEX contact person Clearwater FL Julian Atchia 800 746 6287 x3462 Julian atchia sjerhombus com Clearwater FLR ussell Gardner 800 746 6287 x51 10 Russell Gardner primexcontrols com Ashland OH Jason Mailloux 800 746 6287 x41 10 Jason Mailloux primexcontrols com Plymouth MN Troy Ladoux 763 559 0568 x3915 Troy Ladoux sjerhombus com D Lakes MN Marty Grabarkewitz 800 746 6287 x3357 Marty Grabarkewitz primexcontrols com When to create a new account This form must be submitted at least 24 hours prior to the Pump Watch RTU activation What happens next Once the form is submitted the End User will receive an e mail Sent to the email address entered in this form from AMI with a link and instructions for login and account verification Click on the link or cut and paste it into our browser Once the account is verified the device is
10. acknowledge gt AMES tj alarms D ack IAEA I gt aie Press F2 to access the Menu Enter key to save edits Arrow keys for screen navigation and editing Numerical keypad for data entery PRIMEX 491 Station View RTU Controller User Manual MAIN MENU NAVIGATION Navigation from the Main screen to the Menu Screens 23 9A 9 2ft 3gpm AT y ye gt Menu Menu Menu Setup 3 Alarms ua NEI NEI Menu Menu I O Status 2 Alarms Ack Menu Data Log S ENTER mm Menu _Station_ Q ENTER nu Press esc to go back to the previous screen at any time PRIMEX j2 station View RTU Controller User Manual ACTIVE ALARMS If an alarm event occurs it is displayed on the message bar on the Main Screen A flashing alarm bell is also displayed Alarm message Flashing alarm symbol 23 9A 9 2ft 3gpm a Possible alarms include HIGH LEVEL XDCR Level in the wet well has exceeded the High Check pump operation check in flow check Level set point level transducer LOW LEVEL XDCR Level in the wet well has exceeded the Low Check pump operation check in flow check Level set point level transducer RUN TIME FAULT Pump running longer than allowable time Run Check pump operation check in flow check time level transducer HIGH LEVEL FLOAT High level float switch is ON UP ANSE BEN GPO EON EC IT MON SEN level transducer a LOW LEVEL FLOAT Low level float switch is OFF DOWN Check transducer
11. activated This alarm can be set to notify back up personnel as alarms are active but not acknowledged in time When the alarm is acknowledged a notification message is sent via email and or SMS text REPORTS amp TRENDING Reports data logging and trending are available for visualization and downloading These are very useful tools for evaluating the health of the pumps and for detecting sudden invents that may alter the normal operation of the station Example High inflow from water infiltration from a storm or other event ACCESSING THE REPORT SCREEN Click Reports atthe top of the page lo Cosh L 10 SI Pete Beach 7160 Liag yet T Graphing Value nF ke T Mari Cade 41372542 End Cie 414 231 Let Range LA E h ir F I Ge an N PRIMEX LL 40 Pump Watch Cellular Remote Monitor User Manual To select which value to trend select from the drop down menu Graphing Value Pumpi GPM TF All InF lew Pur GPM Put GEL Lowell Pt Arpi Pi yde FT Reiner F2 Arp Pa Cycles P2 Runtime To select the time frame click on Start Date Start Date 01 07 2014 A January 2014 Su Moa Tu We Th Fr 3 3 1 2 3 7 J El 13 14 15 16 2 l dd I 5 30 a 5 6 Today January amp 2014 Click on Miss to create the graph To view a particular time frame use the Zoom function Simply click and drag on the graph Use your mouse to view and follow the graph t
12. ready for use For activation of future Pump Watch RTUs Once the account is setup the End User can activate additional Pump Watch RTUs in the future simply by sending an Email to your PRIMEX contact No forms are required Include the Account Name and the Device ID of the Pump Watch RTU that needs to be activated PRIMEX 29 Pump Watch Cellular Remote Monitor User Manual LOGGING IN Click on the following link or type in the following URL in your browser to open the login screen http www ami central com login aspx oe CMR Te NN ee Google Chrome or Mozilla Firefox are the recommended web browsers CUSTOMER SERVICE AGREEMENT AND TERMS OF USE This agreement outlines the agreement between AMI and the end User and must be agreed to before access to the cloud interface is allowed An automatic email is generated and sent to the email address you entered Follow the link in the email to verify and activate your account After logging in again you will need to agree to the Terms of Use These steps only need to be completed during the initial setup and activation of your account Notes The end User should activate this product When the initial 2 year of cellular service comes to an end AMI will contact you directly and review renewal options The primary User Account Admin will be able to add additional Users for login and alarm notification The cellular service plan provided with the Pump Watch only covers text
13. 98 GPM 15 GPM 20 HF EION 25 Amp dad p A ee Fi Sam F is PS air F i EE dte ts ks E EDER Er Amps 29 Fi spor 412 Fi Cue na Day FI Cra a1 Tay F I i F I a El Buena 3a Dry SI Aaru 380 En Update screen data with the latest values from the remote controller The data on the screen may not contain the latest uploaded values when opening PRIMEX 36 Pump Watch Cellular Remote Monitor User Manual Dashboard 4 Da bac ge Desoto County PO 130604 St Pela Beach Test Lab Y LS 042 142 Street mer PRIMEX Main STATION SETUP kd Accounts Genaral ID Mame Controllera dre rim loon fone 20m Day Light Saving Latitude Leno bucks Repo a Users Setup Bark To Dsahbosrd Station ID Cannot be edited This number is on the Pump Watch Gateway 18 LS 8 2 142 Sent eee Enter station designation Example LS 24A Lift Station 24A THIELE La ml AAA Change the Icon to WaterTank STE O Far Tra a e a RASS 22 SITE BETTIN 3 37 Pump Watch Cellular Remote Monitor User Manual STATION DATA VISUALIZATION Use the WAERT button to retrieve the latest values from the remote controller Running dry fault low amps Runtime fault running too long Power Fault General Fault any Fault FAULTS LPer Dar Jule ala PRIME High Level Float Switch ae PALE AT GP Acknowledge Push Button High Level Transducer 201 GPM E dx
14. Out until desired location is clearly in the viewing window e Click on the controller you want to place e Move the cursor to map location and right click e Click Save Position Save Postion Note Account Admins need special permissions to activate this feature Contact AMI for assistance PRIMEX 34 Pump Watch Cellular Remote Monitor User Manual USER SETUP s an Account Admin you can create a standard User but not other Account Admins To set up additional Account Admins you need to contact the Dealer level admin or AMI support NEW USER SETUP e Click amp Users atthe top of the page e Click and fill out the form Login Name Username Password password Confirm Password confirm password Primary Email Primary email address or cell phone number to send alerts Secondary Email Secondary email address or cell phone number to send alerts Using Email to Test see below Phone optional Fax optional Comments optional Access Level USER Account your account name Enable check box e Click ESE EMAIL TO TEXT AT amp T cellnumberQtxt att net Verizon cellnumber Wvtext com T Mobile cellnumberQtmomail net Sprint PCS cellnumber messaging sprintocs com Virgin Mobile cellhumber vmobl com US Cellular cellhumber email uscc net Nextel cellnumber messaging nextel com Boost cellnumber myboostmobile com Alltel cellnumber message alltel com Example If your phone number is 111 333 2222
15. PUMP WATCH WEB BASED CELLULAR REMOTE MONITORING CONTROL PANEL User Manual Ashland OH 800 363 5842 il E E M E gt lt Clearwater FL 800 349 1905 Detroit Lakes MN 888 342 5753 WVWW PRIME CONTROLS COM Milford OH 513 831 9959 A WARNINGS Failure to read and understand the information provided in this manual may result in personal injury or death damage to the product or product failure Please read each section in its entirety and be sure you understand the information provided in the section and related sections before attempting any of the procedures or operations given Failure to follow these precautions could result in serious injury or death Keep these instructions with warranty after installation This product must be installed in accordance with National Electrical Code ANSI NFPA 70 so as to prevent moisture from entering or accumulating within the controller housing INIA LIA ELECTRICAL SHOCK HAZARD A qualified service person must install and service this product according to applicable codes and electrical schematics Disconnect power prior to servicing an equipment with the Pump Watch Retro panel Do not connect power to this equipment if it has been damaged or has any missing parts Do not install in areas with excessive or conductive dust corrosive or flammable gas moisture or rain excessive head regular impact shocks or excessive vibration WI TA TA EXPLOSION OR FIRE HAZARD De Do not use thi
16. Y NO TRANSISTOR NOT USED TRANSISTOR NOT USED PRIMEX 09 station View RTU Controller User Manual DATA LOG The Station View RTU controller will log daily station data for 7 days today s data since midnight This data is very useful for tracking high in flow events and pump performance Menu Data Log NEI xi 123 Cyc AN 567 min 5 al 89 gal m l 125 Cyc fe Ad 567 min RA 678 min al 39 gal i gt m l 112 Cyc 5 s l 560 min RA 678 min Mi 90 gal GE Cyc number of cycles pump starts min pump run time in minutes gal gallons pumped only available if a level transducer is used gpm average GPM only available if a level transducer is used Press esc to go back to the previous screen at any time PRMEX 21 Station View RTU Controller User Manual STATION LOG The Station View RTU controller will log station data continually throughout the day This data is very useful for tracking the current pump performance The pumping cycles run time incoming flow and current pump flow data is displayed Menu Station q ENTER Press esc to go back to the previous screen at any time ALARMS The Station View RTU controller will log station alarm data continually This data is very useful for tracking any recurring abnormalities in the pumping system The date and time of the activation of each alarm when the alarm was cleared when the alarm was acknowledged
17. and the total duration of the alarm can be viewed on this screen Menu Alarms xga ENTER K pee Alarm History Group ID 0 001 HIGH LEVEL FLOAT Rise 12 31 13 09 50 Duration Fall 12 31 13 09 51 00 01 00 Ack 12 31 13 09 50 Res 12 31 13 09 51 Press esc to go back to the previous screen at any time PRIMEX 22 Station View RTU Controller User Manual ALARMS ACKNOWLEDGE The controller is equipped with an alarm acknowledge function Upon a fault event the user will be required to Acknowledge the fault by pressing F1 on the main screen or by remotely pressing the Ack button on the Pump Watch web portal When this function is enabled the timer will start after a fault and if not acknowledged before time out a general fault will occur and notify other users Disable if not needed Alarms Ack Alarms Ack Press esc to go back to the previous screen at any time PRIMEX pg Station View RTU Controller User Manual YO TERMINAL CONFIGURATION I O Configuration ANI ANO 0 II 2 B 14 15 16 17 18 19 10111 4 ov V O DD DO DO DO E E E E E E E E E CE 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 DIMENSIONS AND MOUNTING ra 1 53 92 92mm 3 622 23 622 cut out 5mm 0 1977 width max PRIMEX 24 Station View RTU Controller User Manual PUMP WATCH GATEWAY FEATURES Front View Cellular Antenna Selector Knob Tr O Back Button Display Screen OK B
18. and you are with Verizon the email you should enter to receive a text for notification is 11133322220vtext com EDIT EXISTING USER e Click 2 Users atthe top of the page e Click on the User you wish to change Click EY e Edit the fields you wish to change Note You can NOT change the Login Name e Click E to save the information and update the User DELETE EXISTING USER e Click amp users atthe top of the page 9 gt to save the information and create the User e Click on the User you wish to delete The page at ami ccntral com says e Click PEEF I C re you sure you want to delete this user e Confirm in the pop up box as PRIMEX BB Pump Watch Cellular Remote Monitor User Manual DASHBOARD Ensure that the controller at the pump station has been properly configured The functionality of this system is dependent on the setup of the remote controller See Pump Watch Retro or Station View Controller User manual for more information Back Station controllers available User setup Station Setup Station name and controller number for monitoring your account E Dashboard Q search sil Logout Denio County Repa Cours Beck Ta Divhbosrd mii 60 AM 71158 Lab 7158 PO120608 Se Pete Beach Tesi Lab Control 7156 Lab amp WEFTEC FAULTS l Kone fer Mien ala PRIMEX a it Do Y a PUMP WATCH HIGH gt FLOAT oe AA A 201 GPM EXE 9 o 1
19. as well as for flow calculations The use of the level transducer can be configured here Level Config Level Config Transducer HEST yy Transducer NAVES yy F1 Set Levels Ka Le a b e Pri Set Levels Ka pF2 Set Transducer I pF2 Set Transducer E Level Setpoints Level Sensor 2 0 15 0 0 ES En e 00 ofset ga Level Sensor Level Setpoints 30 Mo 0 0 EE Level Setpoints Start pump 4 0 Stop High Volume for Flow Calculation Level Setpoints 70 0 D l Setpoints Stop pump The Level Setpoints are not used for controlling the pump They are used for volumetric flow calculation alarm only The flow calculation is based on the diameter of the tank see Flow Setup the Start and Stop Level Setpoints and the fill and discharge times Both In Flow and Discharge flow are calculated during every cycle Low Low level alarm Activates a low level transducer alarm condition Stop Stop level The flow calculation cycle will stop Set a few inches above the actual pump stop level Start Start level The flow calculation cycle begins Set a few inches below the actual pump start level High High level alarm Activates a high level transducer alarm condition Transducer setup example 0 10 psi range level transducer 0 23 0 ft 1 psi 2 30 ft Set 20mA 23 0 ft Some transducers are already calibrated in feet e g Max value for 20mA is 99 9 ft When using a submersib
20. f your controller s have already been located on the map it will appear here the next section explains how to place the controllers on the map Hover your mouse over a controller to see the device ID and other pertinent information To select a controller click on the controller icon Click on Controller er VAY Aa AR P St l IO wal ve mn gt re lt AAA 3 3 i i v bx i Er i E owarAve A j ig Su a i i 4 4 i had sg Hp EW e h es T i ii a i F Ea i r i w gt Y F r y 5 FS A gt 9 s f 4 f gt f 5 i D E a 4 o gt 5 ud x A f v LE VJ a Google s i 3 E Lid Co y Reporta map error PRIMEX BA Pump Watch Cellular Remote Monitor User Manual FROM LIST Clicking the button on the top of the page displays the available controllers by icon only Hover your mouse over a controller to see the device ID and other pertinent information To select a controller click on the controller icon 3 C E 1501 CP 3000 CP 4002 CPI 5116 Amir T0 Test COMA GSM COMA GSM FROM TREE VIEW On the left side of the window all controllers in the account are permanently displayed and can be clicked at any time to move from one controller to another To select a controller from the Tree View click on the controller icon 1501 CP3 CDMA 3000 CP3 GSM 4002 CP3 CDMA F 5116 Amir TO Test GSM 71 Test CDMA PRIMEX 32 Pump Watch Cellular Remote Monitor User
21. ined maximum run time per pump cycle has been exceeded This function can be disabled Max Run Timer Max Run Timer Press esc to go back to the previous screen at any time PRIMEX 47 Station View RTU Controller User Manual HIGH AMP SETUP High Amp alarm uses the motor current measurement to determine if a pump is pulling a higher value than expected This could be an indication of wear clogging or changes in the head conditions in the pumping system This value should be set lower than the motor starter overload trip setting The detection delay time is used to avoid nuisance alarms If a high amp alarm is triggered it will display the fault on the screen Set the value to 0 0 A to disable this alarm function High Amps Alarm High Amps Alarm Ea BE IE EE EU EU EU ES Press ssc to go back to the previous screen at any time TIME amp DATE SETUP It is important that the correct time and date is entered for accurate logging and alarm data collection Time amp Date Time amp Date 12 12 00 00 00 12 00 00 1 15 14 Wed 1 15 14 ENTES Wed Press esc to go back to the previous screen at any time PRIMEX 5 mg Station View RTU Controller User Manual PASSWORD SETUP The password function is designed to prevent unauthorized access to the Menu Set to 0 to disable this function The password entry screen will appear when entering the menu if the password function is enabled Set Password
22. it applications Includes 14x12x6 NEMA 4X thermoplastic enclosure Pump Watch Gateway DC Power supply and battery backup Requires 120 VAC supply power I O terminals for hardwring with existing control panel 100 150 200A to 4 20mA current transducer Station View RTU mode no control Can monitor lift stations with up to 3 pumps Pump Watch Options e High Gain Antenna pole mounted e Low Loss Cable 20ft 40ft and 60ft cable cannot be spliced PRIMEX 94 Pump Watch Retro Panel User Manual PUMP WATCH RETRO INTRODUCTION The Pump Watch Retro remote monitoring system is designed to be connected to most duplex or triplex lift station type control panels The Pump Watch Retro control panel monitors pump run pump fault run time cycles amps and flow It can also monitor system in flow power failure level and level alarms All of this data is then relayed to the cloud via acellular network to a secure website and can be accessed and monitored from virtually anywhere in the world RECEIVING AND INSPECTION PUMP WATCH User Manual WWWPRIMEXCONTROLS COM PRIMEX 2 Pump Watch Retro Panel User Manual TOOLS amp ADDITIONAL MATERIALS REQUIRED Drill and drill bit Wire cutter Wire stripper Caulking gun and Silicone caulking Phillips screwdriver Flat screwdriver Small flat screwdriver Ratchet with sockets Lag bolts Machine screws Submersible Pressure Transducer Liquid tigh
23. le pressure transducer 0 0 ft represents the level at the bottom of the transducer and not the wet well If the transducer is mounted 2 0 ft off the bottom of the tank Set the offset 2 0 ft Max value 10 0 10 0 ft Backup float switch operation Two 2 backup floats are strongly recommended when using a level transducer High level float Activates the high level float alarm Low level float Activates the low level float alarm Press esc to go back to the previous screen at any time PRIMEX 45 Station View RTU Controller User Manual FLOW SETUP Volumetric flow measurement is available when a level transducer is used in a cylindrical tank The controller calculates the volume of liquid based on the level The flow is flow rate is calculated by using the volume and the fill discharge times The in flow and the discharge flow is measured The controller can also use the flow meter with a pulse output to measure the flow of the system Alternatively the flow measurements can be disabled Flow Config ry Ey Flow Sensor RUE yy Ka IG F1 Tank Dim DA Flow Config Flow Config Flow Sensor poy Y Flow Sensor pF1 Tank Dim Ka E PF1 Tank Dim P ra Pulse Setup qe P ra Pulse Setup 4 P F2 Pulse Setup 4 Volumetric Flow When using a rectangular tank the equivalent diameter would be d 2 J LxW N Example A 10X10 tank would I Tank diameter A equate to a diameter of 11 28 e En
24. mm mm mm mm Be D Jp N I TS I r 25 p Ti L EE PE EET ESS a E 11 E 1 i t i i uo E ENER i BR o Q Sd 1 A I 1 A as E l Z KR al N FU aj is rot T att i I st efter 1 1 I E i r 111 I ks x et Ta a ON EE SE E E Fr 5 BEI wz marab I w N F 4 A 5 TET 6 3 O lt z l l to to I SF 2 Boe de iu I o a i G Las 3 f1 11 I I 3 5 EEE ga 5 EE EE MK oI I oz 2411111 I PO I EE PP PK KK I OK DI LT 111 I a i I i I I I lli I 5 lt i ELERS SE RE SS Og I Ar ui 4111111 I zW TES 2 A A O O E D I oo dad 111 I o y L i I I I Illi I og amp SET JE ME M Se at I 5 I 21113111 A I mo a I gt f1 111111 I uJ A TET I gu W gn St Ae MO ob I I tg PE 5 I FI 111 20 o DI 1111111 I 25 2 ee 1 tot I 3 p b bb 1 I 1 1 I I I a 4 y I KP Pr RI I u I It tort I JA gt I I KP Kr RI I WZ I KP KP LI I I a5 lt _ I La a I LE z GUI I A 4 I H 38 g Bua I ah mm mm mv mm mm EN a I nuYVYVUVYam Nnvo vo Zz S r rn y amp 52522 ee ee vh amp 2 2 2 4 JJJ J gt ts VU ALZA Ej bede 3 5 Bas 23 8 9 5 5 az Z I 3000 zx Z 4 iu L rr O FIELD WIRING SECTION DASHED LINES REPRESENT FIELD WIRING Pump Watch Retro Panel User Manual PRIMEX SENSOR VWIRING CURRENT SENSOR EXAMPLE POWER FAIL SIGNAL EXAMPLE SY amp VOLTAGE
25. mmmmm mmmmmmmmmmmmmmmrmrmmmmi 29 Viewing Searching for GGatewayS occcccconcncoconnnccnocnnoconcnnonanenconanonennncnnnss 30 Placing Controllers on the Map paco ad 32 US ds i ao atascado 33 PNI 34 SEV OM A Pe NE 35 Station Data MN 36 Alarm Notification Setup ccccooccncccoccnccconnnoconnnnononcnnononcnnonarononnanononanennns 37 AN i TE EE 38 PRIMEX Pump Watch Remote Monitoring Panel User Manual INTRODUCTION Designed for municipal wastewater lift stations and similar applications the Pump Watch is a simple and effective tool for management of a wastewater collection system via a cellular network Alarms are monitored and service personnel notified in the event of a failure Data logging and trending of critical information enables the User to visually track system performance and recognize impending problems The station data can be visualized in a simple and intuitive way from your web browser on a PC tablet or smart phone ORDERING INFORMATION Two versions of the Pump Watch are available e Pump Watch Gateway For use with a Station View controller e Pump Watch Panel NEMA 4 enclosure Note All Pump Watch units include 2 years of cellular service Pump Watch Gateway For installation inside a control panel using the Station View controller Parts Included Pump Watch Gateway 3dBA Gain Antenna Modbus Serial Cable Pump Watch Retro For installation outside a control panel or for retrof
26. n a 24V 1 14 1D tt PUMP 1 RUNNING AH EEE RELAY 1 0 0 20 13 le PUMP 2 RUNNING S E S mm mm mv L 24V DC POWER SUPPLY RELAY 2 cab 40 PUMP 3 RUNNING He 4 11 114 ALARM 1 le aos aos aos meo gt iamo deeb Mer oemt omet cmm cam AN amo EO NO Ao omme OS On a RELAY 3 0 2 gt 60 6 10 L5 gt ALARM 2 e x RE LJ o Z LJ l a an N x oO lt 0 3 80 ALARM 3 8 II Form E LOW POWER DISCONNECT MODULE 7 hg 10 ALARM 6 ALARM 5 La2U a ALARM 4 PA Os NN EN Eo Em sm A ee tt 4 KY 11 EXTERNAL o OUTPUT ANTENNA RS485 6 119 5 AND 4 CAIO 2 ov 1 24V 4 20mA 4 20mA ov 24V 11 12 13 LEVEL Com r T F4 d 490X 13A31 4 I I HA JITEISYIWENS L Hi mas Lon s r 0V 24V ACK SILENCE O r LI 2 Ss O Fr TORQUE TO 4 IN LBS TORQUE TO 4 IN LBS O Er Lu 2 O Fr 4 IN LBS 4 IN LBS J M lt Y 0z 7 J 7 A ee ee E SA AA ASA NE A re 192 I ga i OT Li LJ D0 a Du 8 Eg 25 Us O JU EN Os I I ER y Il Er o a EE DER BTG J gan ZOO oO RO te I gt 74 A ZW lt a WZoe gt EZa Z J I EHOz gt 0O LJ I Qu TOSO A o A mm mm
27. nel REMOTE TELEMETRY UNIT FEATURES Level flow monitoring Tank level in feet High Level float switch status indication Low Level float switch status indication Pump high current alarming based on motor Amps timer Pump dry run alarming based on motor Amps timer Pump current indication Pump run indication SYSTEM 24hrs data log 7 days of historical data Volume pumped with transducer Number of starts for each pump 24hrs Run time for each pump 24hrs GPM for each pump with transducer Real time clock Password protection ELECTRICAL SPECIFICATIONS non configurable 1 O 10 Digital inputs 2 analog inputs 4 20mA 8 digital outputs 6 relay 2 transistors 24Vdc power 5 2W Battery backup COMMUNICATION Serial port RS 485 Modbus RTU slave CERTIFICATION UL CE listed POWER UP SCREEN amp REVISION PRIME XX m STATION VIEW RTU Rev 3 7 PRIMEX 10 Station View RTU Controller User Manual PROGRAMMING MAIN SCREEN The main screen gives the operator an overview of the lift station status Level Transducer Mode Wet well reen Pump GPM measured during Pump Running Amps GEN IE VELIN GE the previous pumping cycle Connected to ner Pump Watch Alarm indication Pumps Running Message Display KEY PAD OPERATION The remote telemetry unit keypad is used for screen navigation and data entry ESC to cancel an edit or to go to the previous screen i 23 9A 9 2ft 3gpm Press F1 to
28. o view specific point value Pl Amps Click on to view export options suil Print chart Download FNG image Download JPEG image Cowrload POF document Download SYG vector image ll PRIMEX 4 Pump Watch Cellular Remote Monitor User Manual To view the data in tabular format click on Tabular Graph Type Lir 7 Graphing Value PI Ames Y bis Start Date STED td End Date 01 06 30 ta Time P Amps 20808 ARON So 00007 2 18 48 AM 01 07 14 oS gt na a da e bh PM Li 24004 AM OTT 5 50 42 AM 0107 14 01 01 26 Akt 0107 14 50000 01 1208 AM 0107 14 5 MOD 01 22 45 AM 0707 14 amp 50000 01 23 24 AM 0107 14 5 20000 01 44 02 AM otters 5 2000 FAL AF P Dar ae gt Sup 208248 AM ODT i 5 ee 02 1805 AM 0107 14 A 5000 REA ARV OTTA 3 SO0000 min 4 a nm fa H 23 mn ro i J 1348 0 AN DTA AT 4 a SH 02 44 48 4101 07 14 8 0000 030923 AM 01 07 14 amp 50000 13 30 04 01 07 14 50000 03 30 45 AM 01 07 14 8 3 440415 AM 010114 0 3 02 02 AMI 04 07 14 Ba REI dl AAA ue mr 3 E 3 i i i To view Email notifications sent to Users click on All notifications sent are logged and can be viewed in a tabular format The table can be exported to an Excel spreadsheet See sample below 1 10 2014 8 57 1 10 2014 8 57 Alert Controller 7160 LS 10 St Pete Beach 48 High level Float Reset 1 10 2014 8 52 1 10 2014 8 50 Alert Controller 7160 LS 10 St Pete Beach 4 Power Fail Reset
29. r Remote Monitor User Manual ACTIVATION AND SERVICE The data management for Pump Watch remote cellular devices is hosted by Aqua Management Incorporated 6280 S Valley View Blvd Suite 212 Las Vegas NV 89118 All Pump Watch Express RTUs are provided with a year of pre paid cellular service Activation of your device is required for operation An account needs to be setup if this is your first Pump Watch device Below is a list of PRIMEX contact person for activation requests PRIMEX Location Contact Person Phone Number Email Address Plymouth MN Troy Ladoux 763 559 0568 x 3915 Troy Ladoux sjerhombus com Detroit Lakes MN Marty Grabarkewitz 800 746 6287 x 3357 Marty Grabarkewitz primexcontrols com A The Account Setup Form on the next page can be downloaded from http www primexcontrols com municipal remotemonitoring htm Pump Watch Express ID number Located on the device N pa UD do O a PRIMEX g Pump Watch Cellular Remote Monitor User Manual Pump Watch Cellular RTU ASHLAND OH CLEARWATER FL I DETROIT LAKES MN MILFORD OH tla PRIMEX www primexcontrols com Pump Watch Express Account setup Form Sample Fill in the User information Example John Email Address Example jdoe cfargo gov New Account Name uili Example City of Fargo FAO Who should use this form End Users who wish to create an account for monitoring Pump
30. s product with flammable liquids Do not install in hazardous locations as defined by National Electrical Code ANSI NFPA 70 PRIMEX Pump Watch Remote Monitoring Panel User Manual TABLE OF CONTENTS Introduction amp Ordering Information cccoocccncoconnncconcnnccononnnnancncnnononnnnnos 1 Pump Watch Retro Panel Introduction cccccoconccnnccccconncnniconononnnnnnoss 2 Receiving and AS DCC UO EEE EE 2 Tools amp Additional Materials Required rrrnnnnrnrnnrnnnnnnnrnnnnnnnnernnnnennnnrennnnne 3 Mounting the Pump Watch Retro Panel rrrrnnnennnrrnnnnnnnrnnvrrnvrnrnnnnnnnnnnrn 4 WNO TS ig tere mm 5 VIN 6 ES EEE A NN AAE E 7 OVN 8 Pump Watch Retro Troubleshooling uuareeajosssearnse sene 9 Station View RTU Introduction SpecificationS occcccccccocnncnnncnos 10 PLOMO EEE 11 I O Terminal Configuration EEE 24 Dimensions amp Mounting sssssssenekee skt kt tere REE ERE EET REEL ER RES 24 Pump Watch Gateway Features cccoooccccccconncnnccconcnnnononnnnnnnnanonnnnnonenonoss 25 Home SCreen arrrnnannnannnnnannnnnnrnnnnnnsnnnnnsennnnnsnnnnnnennnnnsennnnssennnnnennnnssennnnsee 26 System Setup cccooccccccccnnonoconcnnnnnnnnnncnnononnnnonnnnnnnnnnnnonannnnonnnnnnnnnnnnonannnnnnaneness 26 Pump Watch Gateway Troubleshooting ccccccococcccnncccnoncnonncnonancnonnos 27 Activation and Service EE EE 28 KON 28 ACCESS LEVAS mmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
31. t Liquid tight conduit conduit fittings Conduit Unistrut May already be available in the existing lift station control panel PRIMEX 3 Pump Watch Retro Panel User Manual MOUNTING THE PUMP WATCH RETRO PANEL Mount the Pump Watch panel using a solid base such as treated posts with a treated plywood overlay Mounting on Unistrut or other metal structure is also common Please use the appropriate hardware for securely anchoring the panel to the metal structure TOOLS amp MATERIALS NEEDED 111 I Lag bolts Drill and drill bit Circular saw Ratchet with sockets Treated Plywood PRIMEX 4 pump Watch Retro Panel User Manual VVIRING METHODS When wiring the Pump Watch panel be sure to use liquid tight conduit or strain relief fittings TOOLS amp MATERIALS NEEDED Drill and drill bit Flat screwdriver Caulking gun and Silicone caulking CONDUIT OPTIONS Liquid tight conduit fittings Liquid tight conduit Conduit Use liquid tight fittings and conduit to run cables between the Pump Watch Retro and the Lift Station control panel Do not run conduit from the Pump Watch Retro to the wet well PRIMEX 3 gt Pump Watch Retro Panel User Manual SYSTEM VIEW PUMP WATCH RETRO INSTALLATION EXAMPLE PRIMEX 6 gt Pump Watch Retro Panel User Manual VVIRING SCHEMATIC 120VAC INCOMING POWER ov 24V 5 15 ao I 0 MODUL FLOWMETER PULSE ROP RRR Wen nnn canna nn nnn nana
32. te Monitor User Manual PUMP VVATCH GATEWAY TROUBLESHOOTING PLC COMMMUNICATION If your device is not communicating with the external device you are connected to you need to check the PLC connection To check the status from the main screen turn the Select Knob until the arrow is in front of Monitor Aqua Management Inc Monitor TUE HH MM SS MMM DD YY Modbus PLC Last Poll HH MM SS PLCComm OK Rules Monitor Setup PLC Comm should read OK if the external device is communicating with the controller ERROR CODES 0X0100 TEMP_RULE_BIT 0X0200 AGTION BIT 0X1000 MULTI BIT 0X2000 MULTI2 BIT 0X4000 MULTI3 BIT OX8000 MULTI4 BIT GATEWAY COMMUNICATION If the Gateway is comminicating to the external device the User is unable to view the data on the user interface or control device remotely the connection may be disrupted The user can check the Gateway s signal strength RSSI on the Pump Watch unit RSSI THRESHOLDS RSSI is a measurement of the power present in a received radio signal Received Signal Strength Indicator The larger the number the better the reception Below is a guideline to appropriate strength thresholds 1 5 very poor no communication 6 8 poor inconsistent communication 9 11 good little to no communication issues gt 12 best SUPPORT For additional support contact the AMI support team at 888 280 2060 support aquamanagement com PRIMEX 27 Pump Watch Cellula
33. ter this value and get the ler FR E as if it was a cylindrical tank L length W width e Press esc to go back to the previous screen at any time CURRENT SENSOR AMP SETUP The controller is able to be used with a current transducer to measure the current draw of the pumps in the system The current measurement can also be disabled Current Sensor Current Sensor Press esc to go back to the previous screen at any time PRIMEX AB Station View RTU Controller User Manual DRY RUN SETUP Dry Run indication uses the motor current measurement to determine whether a pump is running dry no load For a submersible pump the current draw will typically drop 30 from normal when running dry Please consult your pump manufacture for this value and test this fault if possible The amp set value corresponds to the minimum amp value that the pump should draw during normal operation If the current drops below this value for longer than the Trip Delay the remote telemetry unit will display a Dry Run fault The trip Delay time is used to avoid nuisance tripping The dry run fault automatically resets after 2 minutes Set to 0 0 A to disable this function Dry Run Protection Dry Run Protection Press esc to go back to the previous screen at any time RUN TIMER SETUP The controller is equipped with a maximum run time indicator The unit can be configured to activate a message if a pre determ
34. upplying the panel The main breaker Is off The fuse is blown Faulty power supply Faulty Station View RTU controller The Pump Watch panel is not powered on The cellular signal strength is too weak 9 The Pump Watch website is experiencing problems SOLUTION S Check transducer connection Repair the transducer cable Replace the transducer Check the Station View RTU controller flow configuration Repair the flow meter cable Replace the flow meter Check Pump 3 connections Repair Pump 3 run and fault monitoring wiring Repair connect the supply power Check for damaged or shorted Check for a green indicator on the power supply and call factory for a replacement if not illuminated Call factory for a replacement Ensure panel is powered Move the Pump Watch panel to a less obstructed location or purchase a high gain pole mountable antenna to increase cellular strength Call the AMI customer support number Pump Watch Retro Panel User Manual STATION VIEVW RTU INTRODUCTION amp SPECIFICATIONS GENERAL Duplex or Triplex lift station monitoring 4 20mA transducer with optional 2 back up floats High low Pump amps monitoring Pump flow monitoring with level transducer or flow meter pulsed Power loss monitoring Graphic display with easy navigation and intuitive setup LCD backlit display 128x64 pixels Real Time clock NEMA 4X Front pa
35. utton SE SO IC 2 to none Port Indicator TTL Connector Power Connection Lights MedBus 24VDC Connector Top View Cellular Bootloader Connector Sim Card Slot Antenna Mini USB Connector Program Switch PRIMEX 25 Pump Watch Cellular Remote Monitor User Manual HOME SCREEN The Home screen displays four 4 different options and is your gateway to all features gt Aqua Management Inc Modbus PLC Monitor Setup SYSTEM SETUP DATE AND TIME 1 Turn the Select knob until the arrow is in fron of Date Time and click the OK button 2 Turn the Select knob until the arrow is in front of Hour military time and click the OK button 3 Turn the Select knob to reach desired hour and click the OK button to accept 4 Repeat the process for Hour Second Month Day Year as necessary 5 Click on the Back button to return to the Setup screen Setup gt Date Time Comm COMM From the Setup screen turn the Select knob until the arrow is in front of Comm and click the OK button This screen will give you the following information Unit ID Unit ID XXXX e MAC Address MAC Adr 0050C2F1A120 e RSSI reception strength RSSI Ta e Carrier Carrier X X XXXX APN APN nPhase ICO XX La XX i XX e IP Address Port XXXX e Port Status ONLINE e Online Offline Status This screen will also give you the current application version and date of the most recent update PRIMEX 26 Pump Watch Cellular Remo

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