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1. 2 or group 3 numbers use the same procedure 4 6 LANGUAGE This parameter indicates in which language messages are displayed on the TC11N screen Currently the choices available are Danish Dutch English Finnish French German Greek Italian Polish Portuguese Spanish and Swedish In order to view possible languages locate the language parameter press to change it use D and D to select the language and to store the new language 4 7 USER CARD AUTOMATIC EJECTION This parameter causes a USER card to be automatically ejected after a certain time has elapsed with no copies having been made This waiting time is adjustable by steps of 10 seconds Since the Automatic Eject parameter is adjustable between 1 and 99 this means a USER card will be ejected for nonuse in a maximum of 990 seconds Value 0 insures that automatic ejection never occurs This parameter is factory set to 12 or 2 minutes 4 8 FUNCTIONING MODE The Mode parameter of the TC11N tells the unit how to use its input optos onboard The factory preset is copier 1 and should be left alone If you have special applications SIDE 4 9 BEEP EJECT IF ERR 4 9 1 Beep The TC11N always beeps when you are pressing keys while programming This parameter however refers to when a user leaves his card in the TC11N after it has been ejected forgotten card The factory preset is yes If the parameter Beep is set to Yes A sound signal is given out to re
2. 4 2 RECORDING MAGNETIC CARDS All magnetic cards used are high coercitivity this means they are not sensitive to magnetic fields normally found in office environments eg a magnetic clip holder This means that information stored on the cards is safe for normal use Two types of USER cards are available reloadable cards maximum value 999 999 disposable cards maximum value 50 000 Both of these card types are initially supplied blank no data written on them so they first have be recorded before being used Once initially recorded a reloadable card can be revalued but a disposable card cannot A reloadable card cannot however be revalued if it has been involved in 3 000 or more transactions 19 DCK RECORDING A NEW VALUE A new value can be recorded on a reloadable magnetic card whatever the status of the card blank never valued empty no value left having a value or displaying the error message illegal extract Note that at recording a USER card s group is set to group 1 of the TC11N doing the recording To record a new value follow these steps ADMINISTRATION D Selectsthenextmenu element Recording S Enters into the record function Record value Q Enters into the new value function value E 00060060 sets up a new value of 1000 card 1000 Each USER card inserted willbe recorded to a new value of 1000 To return
3. Price 2 2 Price3 10 Price 4 20 Decimal point No MaxVal 10000 Euro rate 0 PulseFilter 20 EndCycleWait 2 AfterPulseWait 0 Optos Table Serial 100107 Mode Copier1 Group Beep Yes Eject if Err 0 ReaderTest Voltage After 4 minutes of inactivity the TC11N automatically leaves the operator mode and reverts to user mode Note that if one of the following parameters is modified you must insert the ADMINISTRATION card into the TC11N when exiting the main menu Prices 1 through 4 Decimal point End cycle wait After pulse wait parameters Groupl Language Automatic ejection delay parameters Functioning mode copier 1 copier 2 etc If you don t insert the ADMINISTRATION card at main menu exit you will have to turn the TC11N power off and then on to return to user mode Warning If you do not update any changes in parameters by inserting the ADMINISTRATION card when requested then any memory error problem requiring restoration of those parameters stored on the ADMINISTRATION card may be compromised The group number of an OPERATOR card can be changed to the group 1 number of a particular TC11N using the following procedure 1 using the ADMINISTRATION card go to record value 2 put in any value to record 3 insert the OPERATOR card The OPERATOR card now has the group 1 number of the TC11N used 26 6 INSTAL
4. of a hierarchy of use of multiple copiers and TC11Ns at a single location secondly using group numbers means that USER cards intitialized at one location cannot in general be used at another location The following example involving three TC11Ns having serial numbers 100123 100124 and 100125 illustrates how to get cards recorded on any one of them to be accepted by all of them Before group number modification TC11N serial 100123 group 1 100123 group 2 100123 group 3 100123 TC11N 100124 group 1 100124 group 2 100124 group 3 100124 TC11N 100125 group 1 100125 group 2 100125 group 3 100125 We arbitrarily choose TC11N number 100124 as the reference unit TCTIN serial 100123 100124 100123 group 3 100123 After group number modification TC11N L serial 100125 group 1 100124 group 2 100125 group 3 100125 20 As mentioned before group numbers are plant initialized as follows TC11N serial number Group 1 Group 2 TC11N serial number TC11N serial number Group 3 Note that a TC11N always displays its serial and group numbers at power up Here we have modified group 1 on two of the TC11Ns so that cards initialized on any of the three units will be accepted by the other two Note that in the majority of cases Groups 2 and 3 will never be used It is only necessary to use these secondary groups when a multiple copier location n
5. on the TC11N can be adjusted to satisfy needs specific to the copier involved namely PulseFilter This parameter represents the minimum number of milliseconds which the copier count pulse must last for it to be considered a valid pulse This parameter is adjustable between 1 and 999 it s intended to protect the user from spurious charges associated with count switch bounces Trial and error may be needed to set this parameter If this parameter is set too high the TC11N may disregard valid count pulses If this parameter is set too low TC11N may count off more copies than were actually made The default value 20 milliseconds generally yields good results 30 EndCycleWait This parameter represents the number of seconds during which the TC11N waits for possible copy pulses after the user has requested return of his card This parameter is adjustable from 0 to 99 seconds with a default value of 4 Use this parameter on copiers which send the count pulse late at copy exit AfterPulseWait This parameter represents the number of seconds of delay in disabling the copier once card value has become insufficient This parameter is adjustable between 0 and 99 seconds and is useful on some copiers in particular Mita that either jam or turn off the imaging coronas when disabled in mid copy cycle To display or change any of these parameters perform these steps a ADMINISTRATION D OD OD OD Selects the co
6. to the menu s main tree press Y 14 ADDING VALUE TO A CARD Value can be added to a card already having value to create a new value equal to their sum Of course this is applicable only to reloadable cards To add a value to a card follow these steps ADMINISTRATION D Selects the next menu item Enters into the record function Record value D Enters into the add value function value M 000060 sets up the value to be added of 1000 card 1000 Each USER card inserted will have a value of 1000 added to its original value To return to the menu s main tree press Ki 4 3 STATISTICS COUNTERS Eight counters are available from the main administration or operator menus Cop 1 to Cop 4 Deb Debit Cred Credit Transac Transaction Write error These counters represent the number of copies made with magnetic cards Cop 1 represents the number of letter sized B W copies Cop 2 the number of oversized B W copies Cop 3 represents the number of letter sized color copies and Cop 4 the number of oversized color copies This usually applies only to Ricoh Aficio and Xerox copiers This counter represents the number of units or amount of money debited from the cards for all the sizes This counter represents the number of units or amount of money recorded on the cards It is increased at each card recording This counter represents the
7. ISTRATOR All TC11N programming functions are accessible once its ADMINISTRATION card has been inserted As mentioned before the two identical ADMINISTRATION cards that come with a TC11N contain the serial number of that TC11N and are to be used only on that TC11N An ADMINISTRATION card normally remains in the possession of the person in charge of the copier and should not be made available to general users All TC11N programming functions are organized in menus and submenus The sequencing of these menus and submenus is shown in a diagram on the next page When the ADMINISTRATION card is inserted it is immediately ejected and you are in programming mode If one or more of the following parameters is changed the TC11N requires that the administration card be reinserted at the time you exit programming so that the card can save the changes you made to those parameters prices 1 through 4 decimal point end cycle wait timer and after pulse wait timer groupl language automatic ejection delay timer and functioning mode 10 11 BB Record value Cop 1 56964 Cop 2 1258 Insertion of the Cop 3 158 ADMINISTRATION Cop 4 30 card Deb 58410 Cred 100567 Transac 23120 Write error 0 Price 1 Price 2 Price 3 Price 4 Decimal point No MaxVal 10000 Euro rate 0 ADMINISTRATION Record Statistics SS Price setup Copier params TC11
8. LATION 6 1 MECHANICAL ATTACHMENT The TC11N is supplied with a two sided tape on its back You can use this tape to fasten it on a horizontal area of the copier 6 2 ELECTRICAL CONNECTION The TC11N must be connected to its copier by a qualified technician The TC11N comes with a standard output cable with 12 position connector termination Attached to that will be a copier specific adaptor harness or sprig The color code for the output cable and the sprig are not the same The TC11N generally does not come with its own 24VDC power supply and thus must receive 24VDC from one of the pulse wires of the usually available personal counter connector on the copier while receiving ground from a nearby unpainted chassis screw on the copier It is not necessary to know which of the pulse wires mentioned is the steady 24 VDC When however a full voltage isolation is needed between the TC11N and the copier either there will be a 24 VDC power supply in the sprig supplied or an external 24 VDC power supply will be plugged into the power jack on the back of the TC11N In this second case the switch on the bottom of the TC11N should be set to B See the schematic supplied on p 29 o ae Typically the service technician hooks up four wires plus two ground wires as follows colors are sprig colors red wire pulse wire brown wire pulse wire grey wire enable common dark blue wire enable normally open gre
9. N params UO UO PulseFilter 20 EndCycleWait 2 AfterPulseWait 0 Optos Table es 0 Serial 100107 Mode Copier1 Group ILang English AutoEject 12 Beep Yes Eject if Err 0 symbols ReaderTest Voltage o 008 represent keys on the keyboard After 4 minutes of inactivity while in programming mode the TC11N automatically leaves programming mode and reverts to user mode 4 1 SEQUENCE OF MENUS All TC11N programming functions are accessible by means of menus Due to the size of the TC11N display 16 characters only one message can be displayed at a time In order to select an element of the menu other than the one displayed you only need to press keys Q or OI to call respectively the next or the previous element to the display To choose the element displayed use the key BH To leave a menu element and return to a higher level of menu press the key E This key also allows you leave the main ADMINISTRATION and OPERATOR menus and to return the TC11N back to user mode In addition to the need for navigating the various menus the Administrator will have to enter numbers e g a value In this case the TC11N will show that it is waiting for an entry by having its cursor H blink The meaning of the keys will then be as follows keys 0 to 9 to enter numbers key to cancel the last entry key to save an entry
10. R and two identical ADMINISTRATOR cards They give access to the following functions issuing of making of cards statistics setting of price s setting of parameters for the copier used and setting of TC11N internal parameters 2 2 DESCRIPTION OF CARDS THE USER CARD The magnetic track of a USER card contains two fields of information Its structure looks like this Group No This field is automatically written with the TC11N s group 1 onto all cards recorded for value on the TC11N A USER card s group number must be the same as one of the three group numbers stored inside any TC11N or it won t be accepted by that TCIIN Value This field may have any value between 0 and 999 999 0 and 50 000 for disposable cards This value represents a number of units copies or an amount of money This value is reduced each time a copy is being made with a new value recorded back onto the card at time of ejection Once value is reduced to 0 or lower than the lowest value charged for any copy type the copier is automatically disabled and the card ejected The lifetime of a reloadable magnetic card is limited to 3 000 transactions a transaction is an insertion followed by removal The number of transactions a card undergoes is stored on the card itself THE OPERATOR CARD The magnetic track of an OPERATOR card only contains a group number E GROUP NO The OPERATOR card gives access to a su
11. TC11N User and Technical Manual V1 0 Copyright Advanced Technologies Inc 2003 1 847 329 9875 TABLE OF CONTENTS SECTION PAGES USER S MANUAL Se INTRODUCTION DEE 3 2 GENERAL PRINCIPLES 4 2 1 lte 4 2 2 Description of Cards sa rel 5 Zo Examples OL use essen 7 3 TEMN ANDIES USERS pad dde 8 4 TCIIN AND ITS ADMINISTRATOR 10 4 1 Sequence gf men Sr re 12 4 2 Recording magnetic cards nk 12 4 35 EE ODER 15 4 4 Price setup and maximum value ooocnnnnnnnnnnonnnonnnnnncnnnos 17 4 5 Group Humberseiup mes 19 4 6 EE 22 4 7 User card automatic ejection eeceeecceeeeeeeeeeeeees 22 4 8 Functioning EE 22 AD Beep PETE IL A eae catia eae 23 EIN Beep EE 23 49 EET EC TE ETT EEE 23 5 TCIIN AND ITSOPERATOR nn nel 24 TECHNICAL MANUAL 6 INSTALLATION 27 6 1 Mechanical attachment aaa a 27 6 2 Electrical connection susi dida 27 6 3 Oversize or color copies era 30 6 4 Other copier parameters es Socsel loros 30 Ta SERVICE unse een ge 33 8 TROUBLESHOOTING ans ar een 35 9 IRIS TOR MESSAGES darlos 38 10 TECHNICAL SPECIFICATIONS 2u 2220sssorsssensnnssnennenennnnen 40 INTRODUCTION Thank you for your choosing Advanced Technologies equipment to manage and control access to your copier The TC11N enables you to manage and control a copier by means of magnetic cards These cards must be initialized either on the unit itself by the person in charge of the copier or boug
12. VALUE For certain copiers different prices may be charged for different copy sizes and types Four prices are available for these copiers and are normally wired in this fashion price l 1 letter B W price 2 2 oversize B W price 3 10 letter color price 4 20 oversize B W For example the Ricoh Aficio 3006 would support charging for 4 prices with the oversized copies being either legal or ledger copies or both In practice card value represents either a number of copies or a number of units or an amount of money It s a matter of customer convention In the case of value representing money it is possible to display the card value and all related counters in decimal format To display value in decimal format set the decimal point parameter to on For safety reasons cards having a value higher than a maximum value can be rejected This upper limit on value is given by the parameter MaxVal with its default value set at 10 000 units For unlimited card value set the MaxVal parameter to 0 When using the TC11N in Europe a built in Euro rate is available Contact Advanced Technologies for details The following procedure describes how to display and modify these parameters ADMINISTRATION D D D Selectsthe price setup menu i element Continued on next page Price setup Enters into the price setup function to display the first price 1 18 D to go to the price 2 or t
13. bset of the programming functions It is accepted by a TC11N if one of the three TC11N group numbers matches the card s group number An OPERATOR card comes with each TC11N THE ADMINISTRATION CARD TC11N SERIAL NO MAINTENANCE PARAMETERS SAVING The ADMINISTRATION card gives access to all the programming functions It is accepted by a TC11N having an identical SERIAL number Besides programming the administration card acts as a saving location for TC11N parameters in the unlikely event that a memory error on the TC11N requires that its parameters be restored from an outside source 2 3 EXAMPLES OF USE EXAMPLE I A copy shop uses a TC11N to sell copy debit cards The values of these cards are 100 200 or 500 copies Solution Using the ADMINISTRATION card the copy shop owner creates stocks of cards in different values once each week to be sold by the copy shop employees EXAMPLE 2 The copy shop owner in example 1 owns a color copier and wishes to sell color copies at 20 times the price of black and white copies Solution Price 2 of the TC11N installed on the color copier is set to 20 times price 1 used only on Aficio and Xerox copiers 3 TC11N ANDITS USERS The TC11N is in user mode when it displays the following message Insert your card When this is being displayed a USER card with a good group number can be inserted into the TC11N for the purpose of making copies If for exampl
14. e a USER card with a value of 134 units is inserted into the TC11N the display will then show Value 134 Continuing our example once the card s value is displayed the TC11N enables turns on allows use of the copier For a price of one unit for the copy type being made the display value will be reduced by one unit in real time as each copy is made until the user runs out of units or stops copying Thecopier is disabled when the USER cardis ejected by pressing any key oftheTC11N The copier is also disabled and the USER card automatically ejected when the card value falls to 0 oravalue lowerthan the price currently being charged Afterthe copieris disabled and after ashort anticheat wait anew finished value is written to the card and itis ejected In the specific case where the price being charged is greater than the remaining value on the USER card the message value insufficient will be displayed as the card is being ejected The remaining value of such a card can always be transferred to another USER card by following this procedure Press the key Carry 0 Insert the card to transfer value from for example acardwith30units value where the price for the copy needed is 50 units The card is ejected witha zero value Insert the card to transfer value to for example acard with 200 units value Value 230 The card is ejected with the new combined value 4 TC11N AND ITS ADMIN
15. eeds to define copier access by hierarachy As an example of hierarchical use consider a school where teachers cards are to be accepted by all the copiers in the school but students cards are not be accepted on two copiers reserved for teachers School Teachers room Students room TC11N EE 100301 100300 100301 100301 serial group1 group2 group3 TC11N 100302 100302 100300 100302 serial group group2 group3 TC11N SE 100303 100302 100300 100303 serial group1 group2 group3 Note that cards issued on the TC11Ns 100300 or 100301 teacher s cards can be used on all the copiers in the school but cards issued on the TC11Ns 100302 or 100303 student s cards can only be used in the students room 394 The following decribes how to modify the group 1 number of a TC11N ADMINISTRATION D D D D Selects the TCIIN parameters menuelement TC11N params Enters in the TCI IN parameters function Serial 100123 D Skips over the serialnumber D skipstoprogramming mode 8 Enters into the Group function Group 1 100123 Requests group I number modification Insert REF card TCI1Nwaitsfortheinsertionofareference TCIIN Administration or Operator card Group 1 100124 For example after insertion ofthe 100124 Administration card the new group 1 number isdisplayed e returns to main menu To modify group
16. en wire reference ground yellow green wire protective ground Most of the time the service technician will hook up the first four wires by simply plugging the personal counter connector into the sprig s mating connector Some times the personal counter connector has a dummy plug that needs to be removed in order to signal to the copier that a control accessory like the TC11N is being attached Othertimes a jumper must be cut on a board or a software procedure performed to perform this signaling Regarding the other two ground wires the service technician will most often attach them to an unpainted chassis grounding screw Please note that for certain Ricoh copiers and their equivalents the electrical chassis ground and logic ground are not connected not the same In these cases where copier power is being used by the TC11N it is vital to connect the green wire to logic ground Nevertheless continue hooking up the yellow green wire to chassis ground Once all these 6 wires have been attached to the copier the TC11N is ready to be used For copier supplied power simply switching the copier on turns the TC11N on as well For certain Panasonic and Canon copiers external power either from the sprig or from a plug in wall transformer may be required because neither of the count wires offers a steady 24 VDC Look for specific instructions with the sprig 28 Cartadis TC11N Copier Interface Op
17. ht from an automatic dispenser reloader the DRC4 If you ve purchased more than one TC11N they are incompatible by default meaning that cards issued on one unit cannot be used on another A procedure to make the TC11Ns compatible with each other can be performed and once completed magnetic card issued on one TC11N can be used on the other s The above procedure is an example of a programming mode element see p 10 reserved for an Administrator 2 GENERAL PRINCIPLES 2 1 FUNCTIONS The TC11N enables you to control access to a copier of most any make or model It locks the copier out until a user inserts a properly encoded magnetic card Once such a card has been read and accepted the TC11N displays on its screen information contained on the card and enables unlocks the copier With each copy made the display is updated to inform the user of the number of copies or value remaining on his card Pressing any key at any time on the TC11N keyboard disables the copier ejects the card updating the card s magnetic track The TC11N has a special electronic memory called EEPROM to ensure retention of crucial information even if power is somehow lost This special memory stores saves statistics information setup parameters and copy prices Depending on the copier up to four different per copy prices can be deducted from a magnetic card s value by the TC11N With each TC11N three function cards are supplied the OPERATO
18. in a normal fashion Either an attempt at fraud or a hardware breakdown is involved The TC11N cannot write new value back to the card upon eject card damaged The number of copies displayed on screen equal to the balance of value due back to the cardholder should be noted for refund purposes Reset the TC11N by cycling the power off to on card should discarded as permanently damaged The magnetic track of this card does not have a group number equal to one of the three stored in the TC11N Rerecord the card s value if necessary to fix its group number 38 Serial Error The ADMINISTRATION card inserted does not belong to this TC11N Memory error See page 36 39 TYPE FUNCTION ELECTRONICS MEMORY OPERATING CONDITIONS Moisture Temperature USE DIMENSIONS WEIGHT POWER SUPPLY CONSUMPTION 10 TECHNICAL SPECIFICATIONS TCIIN Debit card system for copiers etc VLSI 32 bit microcontroller EEPROM for parameters backup 20 90 RH 50 120 F Indoors only 4 in W x 3 6 in H x 7 2 D 1 65 lbs 24 VDC 50 mA idle 700mA for 0 05 sec at motor start 300mA during motor rotation 40 COUNTER CAPACITIES Card value Counters Copy 1 to Copy 4 Debit or Credit Transactions 6 digits maximum 999 999 or 9 999 99 9 digits maximum 999 999 999 9 digits maximum 999 999 999 or 9 999 999 99 7 digits maximum 9 999 999 41
19. l need to have its serial number changed to agree with the ADMINISTRATION card sent with the TC11N originally To restore the original serial number on a TC11N you need to put the new electronic board into memory error once this is done the original ADMINISTRATION card can be inserted to restore the original serial number 36 In order to put a TC11N into memory error follow this procedure 1 Insert an ADMINISTRATION card and display the number of transactions 2 Press key C 3 While the message modification forbidden is displayed enter the code 2 34 68 4 After 2 seconds the message memory error 1 will be displayed Ene ye Blank card Unknown card Illegal card Worn card Card jam Illegal extract Write error Group error 9 LIST ofMESSAGES This is a new card ready for needing recording This card has not been read by the TC11N in spite of several attempts it is demagnetized physically damaged or it is not a TC11N card This is a valid TC11N card but is not of a type presently expected by the TC11N For example attempting to record value on an ADMINISTRATION card Attempting to record a card which has carried out over 3 000 transactions A card is jammed inside the unit for mechanical reasons Cycle the TC11N power off to on If this message continues turn power off to the TC11N remove the cover and manuallly extract the card This card was not ejected by the TC11N
20. mind the user to take his card If the parameter Beep is set to No No sound signal is given for a forgotten card 4 9 2 Eject if Err This parameter is factory set to 0 Set to 0 a user s card will be held inside the TC11N should there be a memory error therein To eject such a card simply turn the TC11N off then on This parameter can however be set to a value of from 1 to 99 The value programmed repersents in seconds the time that a card will be held in the TC11N due to memory error before it is automatically ejected I 5 TC11N AND ITS OPERATOR The OPERATOR is a person who owns the OPERATOR card this person has restricted access to most TC11N programming functions with the exception of card recording Please note that an ADMINISTRATION card is accepted only by the TC11N sharing its serial number while an OPERATOR card is accepted by any TC11N having its group number This means that an OPERATOR card can safely be given to a service technician or someone else without fear of card recording taking place The functions accessible with an OPERATOR card are described on the next page 24 Insert your card Insertion of the OPERATOR card OPERATOR Statistics Price setup Copier params TC11N params IB Cop 1 56964 Cop 2 1258 Cop 3 158 symbols 0086 represent keys on the keyboard Cop 4 30 Deb 58410 Cred 100567 Transac 23120 Write error 0
21. number of USER transactions A transaction is the succession of the following operations insertion of a USER card making copies any quantity recovery of the USER card The purpose of this counter is to provide a technician with the usage information needed to plan a maintainence of the TC11N This counter represents the number of errors that occured while writing to magnetic cards On a TC11N in good condition this counter would always be at 0 On a site equipped with several TC11Ns it is not always easy for the service engineer to locate a unit with intermittent writing errors This counter enables him to identify with certainty units needing cleaning or replacement of the magnetic head All these counters except Write error and Cred cannot be reset The next page describes how to view these counters from the main menu 15 ADMINISTRATION D D Selects the statistics menu element Statistics O Enters into the statistics function to display the first counter Cop 1 Cop 1 56964 D goes to the next counter Cop 2 1258 D goesto the next counter Cop 3 158 D goes to the next counter Cop 4 30 D goes to the next counter Deb 58410 D goes to the next counter Cred 100567 Q goes to the next counter Transac 23120 D goes to the next counter Write error 0 returns to the menu s main tree 16 STE 4 4 PRICE SETUP AND MAXIMUM
22. o modify the price 1 5 cents for example press key E fe ple p y to save the new value Bere D to go to the next parameter or to modify the price 4 0 10 cents for example press key E to save the new value e UI Decimal point No to modify the Decimal point parameter Yes to set the Decimal point ON f UI MaxVal 10000 to modify the Maximum value parameter 0 0 for example 300 units maximum remains at 0 for locations not concerned with the local Euro rate D returns to the menu s main tree 19 4 5 GROUP NUMBER SETUP Group numbers allow a TC11N to accept or reject groups of USER cards When a particular USER card has a group number equal to one of the three group numbers stored in a TC11N the TC11N will accept it if it has sufficient value If however a USER card s group number is different than the three stored in the TC11N the USER card will be rejected regardless of its value The number of groups accepted by a TC11N can be increased to 10 contact Advanced Technologies should this need arise As mentioned before a USER card is always encoded with group number 1 of the TC11N recording or rerecording the card By default the TC11N at time of shipment has a group number 1 equal to its the serial number the number written on its ADMINISTRATION card Using group numbers produces two important results group numbers allow for the possibility
23. pier parameters menuelement Copier params Enters into the Copier params menu and display the first parameter PulseFilter PulseFilter 20 D goes to the next timer or if you want to modify this value press key C followed by the new value followed by key E EndCycleWait 4 D goes to the next timer or if you want to modify this value press key C followed by the new value followed by key E 31 AfterPulseWait 0 if you want to modify this value press key C followed by the new value followed by the key E e returns to main menu tree ad 7 SERVICE To receive dependable service from your TC11N perform the following main tenance clean the rubber driving roller with a cloth soaked in alcohol clean the magnetic head with a cleaning card soaked in alcohol blow out the reader assembly with a compressed air spray check the write error counter The frequency of this process depends on working environment If your TC11N is installed in an office these operation are required as little as every 20 000 transactions or every six months whichever occurs sooner The cleaning process and cover removal must be performed only with the TC11N disconnected After cleaning reset the write error counter if nonzero A TC11N reader cross sectional view is given on the next page for your convenience When the write error counter is over 5 urgent cleaning is needed If afte
24. r cleaning the TC11N still has a write error problem the magnetic head will need to be replaced II rubber roller magnetic head i W card position sensor If the electronic board ever needs replacing please read page 36 regarding memory error correction and serial number restoration BA 8 TROUBLESHOOTING SCREEN REMAINS OFF Undoubtedly a power problem associated with hookup wires Check the green wire for good chassis or logic ground connection Check that one of the copier pulse wires is supplying a steady 24VDC reference voltage check that the switch on the bottom of the TC11N is set correctly NO ENABLE TO COPIER WITH A USER CARD Again undoubtedly a hhokup wiring problem Check for a good connection on the copier sprig s white and black wires NO COUNT DOWN OF COPIES Either a hookup wiring or parameter problem on the TC11N Check yellow and white common copier pulse wires Check price 1 and price 2 settings Reduce the PulseFilter parameter Sa TC11N DISPLAYS MEMORY ERROR A memory error can occur as a result of hardware trouble major line voltage disturbances disconnection of the TC11N electronic board etc To clear this error just insert the ADMINISTRATION card supplied with the TC11N Note do not insert the ADMINISTRATION card of another TC11N because this will change the TC11N serial number to the new ADMINISTRATION card inserted The message Memory E
25. rror appears whenever a TC11N detects that some information previously stored in its memory has changed without apparent reason This apparently corrupted information may be statistics counters or internal parameters of the TC11N To diagnose the source of the memory error the TC11N displays 1 2 or 3 after the Memory Error message means that the error regards one or more of the following serial number groups 1 to 3 prices 1 through 4 PulseFilter EndCycleWait AfterPulseWait AutoEject Decimal point and Language Inserting the ADMINISTRATION card will automatically clear the error and regenerate all these parameters 2 means that the error involves one or more of these counters Copies Debit Credit Transaction and WriteError Inserting the ADMINISTRATION card will clear the error but not regenerate the corrupted statistics Make an immediate readout of all these counters to determine which one s have been corrupted 3 means that the error involves both type 1 and 2 corruption To clear all counters including those deemed nonresettable 1 Insert the ADMINISTRATION card and display the serial number 2 Press key C 3 While the message modification forbidden is being displayed enter the code 23468 4 After 2 seconds the message reset done will be displayed indicating that all counters has been successfully cleared In case the TC11N electronic board needs replacement the new electronic board wil
26. tional power supply 24V TC11N J EE Power Supply a 1 a Switch located under the reader OPTO1 Count Down OPTO2 A3 Mode A3 Mode 5V to 24V OPTO3 Colour Mode Light blue E I Y Colour Mode we JL pen PL o You don t have to connect systematically the red wire see text 29 6 3 OVERSIZE OR COLOR COPIES The TC11N can manage up to four different prices according to the size and type of copy made letter legal or ledger in B W or color This feature however can only be used with certain copiers made by Ricoh Aficio and Xerox The mode parameter adjustable in the sub menu TC11N Parameters defines how the TC11N will determine which price 1 through 4 to charge At this time it may be set to one of two standard values Copier 1 The 2 optocouplers Opto 2 and Opto 3 see previous page signal to the TC11N what copier size and type has been selected by the user The price corresponding to the copysize and type selected will be debited from the USER card inserted as soon as Optol receives a copy count pulse Copier 2 One pulse on the Opto 1 systematically debits the price 1 One pulse on the Opto 2 systematically debits the price 2 One pulse on the Opto 3 systematically debits the price 3 Other modes may be defined contact Advanced Technologies for special instructions 6 4 OTHER COPIER PARAMETERS In addition to the above described mode parameter three other parameters
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