HUB Communications Manager User`s Manual
Contents
1. 0 0 kw zer 0 0 kw 0 0kw buy 0 0 kw STATUS PORT EXE Adding a Device to an Oper MATE has found the HUB Port Assignment screen follows the HUB 4 gt Found screen each Port showing the 8 gt product connected to it gt While navigating the various screens and menus in the MATE the information PO1 displayed often only applies to a single device on a single Port In these cases the Port number is displayed in the upper right hand corner of the MATE screen To navigate through the Ports use the ating HUB lt PORT gt soft key Any time an OutBack device is removed or added to a HUB or its Port is changed the MATE must re poll the system to find the locations of all the new or moved devices This is accomplished by unplugging and re plugging the MATE from the HUB or by the following procedure NOTE Turn off all AC output breakers before connecting and programming new devices added to the HUB From the MAIN screen press the lt SETUP gt soft key 12 00 00P SUM STATUS SETUP ADV OO O Press the lt COMM gt soft key SETUP MATE PAGE2 choose category PG1 SUMRY COMM PG3 OO 8 o Press the lt MATE gt soft key choose device FX OOO Press the lt REPOLL gt soft key SETUP MATE COMM choose category BACK REPOLL PC DEBUG Oe oO Press the lt PG2 gt soft key SETUP MATE PAGE1 mate code rev choose category CLOCK CNT GLOW PG22. OOO After repolling the MATE will display a Searching for Devices screen followed by the Port Assignment screen before returning to the choose category screen MATEs with software revision 4 0 0 or higher repoll automatically every 30 seconds Troubleshooting Problem HUB power LED does not light MATE does not find the hub MATE does not see all connected devices MATE displays a COMM ERROR Action The HUB is powered from OutBack Power FXs or Charge Controllers Be sure all DC breakers for HUB connected devices are on Check or replace connecting CAT5e cables if needed Check the MATE code version is 2 0 or higher Check and if necessary replace CAT5e cables connecting any device to the HUB Verify that all connected devices have DC power applied and are functioning properly Check or replace CAT5e cables running from the HUB to the OutBack products If any OutBack products were added or moved on the HUB while the MATE was powered follow the instructions in Adding a Device to an Operating HUB section If the MATE receives too many interrupted or corrupt communications with HUB attached devices it will display a COMM ERROR screen Choosing VIEW DEBUG brings up a screen listing all ports and accumulated errors Any Port experiencing errors can be found by the error count after the Port number In the example below Port 4 has a large number of errors detected 04 025 means Port 4 showing 25 errors Pre
3. If yes please list the make and model If yes is the generator s output is Circle One AC DC Installer Contractor Number If Applicable Installer Address Installer City State Zip Installer E mail Extended Warranty OutBack Power Systems offers an optional three 3 year extension to the standard two 2 year Limited Warranty for the Hub Communications Manager Products To request a 3 year Limited Warranty extension for a total effective warranty coverage period of five 5 years include a check or money order in the amount of 50USD for a Hub 10 or 35USD for a Hub 4 payable to OutBack Power Systems Inc along with your Warranty Registration Revision 2008 04 01 17 Corporate Office 19009 62nd Avenue NE Arlington WA USA 1 360 435 6030 www outbackpower com Ciut Back Power Systems European Sales Office C Castell 17 08830 Sant Boi de Llobregat BARCELONA Espa a Phone 34 93 654 9568 900 0004 01 00 REV B
4. MATE2 MATE_B HUB4 HUB10 Has been designed and manufactured to the following specifications 73 23 EEC ts The Low Voltage Directive and its amending directives As the manufacturer we declare that the equipment named above has been designed to comply with the relevant sections of the above referenced specifications The unit complies with all essential require ments of the Directives Done at Arlington WA USA On 1 22 08 OUTBACK HUB Communications Manager INSTALLATION GUIDELINES AND SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Read all instructions cautionary markings and all appropriate sections of this installation and user manual as well as other component manuals before using the system Be cautious around electricity electrical components and batteries Shocks burns injury and even death can occur if an installer comes in contact with electricity This product is intended to be installed as part of a permanently grounded electrical system e The OutBack HUB is designed for indoor installation or installation inside a weatherproof enclosure All wiring voltage is less than 30 volts DC CAT5e communications cable and considered a limited energy circuit which normally does not require conduit consult your local code for specific installation requirements gt Install all components and wiring according to national and local electrical and building codes This may include submitting a plan to the loca
5. A PRODUCT DEFECT TO REPAIR OR REPLACEMENT IN ACCORDANCE WITH THE TERMS OF THIS LIMITED WARRANTY AND EXCLUDES ALL LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR LOST REVENUES OR PROFITS EVEN IF IT IS MADE AWARE OF SUCH POTENTIAL DAMAGES SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF WARRANTIES OR DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU Revision 2008 04 01 15 Ciut Back HUB Communcations Manager Power Systems Limited Warranty Registration Complete this form and return it to Outback Power Systems Inc 19009 62nd Ave NE Arlington WA 98223 NOTE Please submit a copy not the original of the Product purchase invoice which confirms the date and location of purchase the price paid and the Product Model and Serial Number System Owner Name Country Address Telephone Number City State Zip Code E mail Product Product s Model Number s Sold by Product s Serial Number s Purchase Date Please circle factors affecting your purchase decision e Price e Product Reputation e Product Features e Reputation of OutBack Power Systems e Value System System Install Commission Date Total Nominal System AC Output in KW Nominal System AC Voltage System Battery Bank Size Amp Hours Type of Batteries Are you using a generator with this system Circle One Yes No
6. Ciut Back Power Systems HUB Communications Manager User s Manual About OutBack Power Systems OutBack Power Systems is a leader in advanced energy conversion technology Our products include true sine wave inverter chargers maximum power point charge controllers system communication components as well as breaker panels breakers accessories and assembled systems Notice of Copyright OutBack HUB Communications Manager User s Guide 2008 All rights reserved Disclaimer UNLESS SPECIFICALLY AGREED TO IN WRITING OUTBACK POWER SYSTEMS a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION b ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE WHETHER DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER S RISK Date and Revision June 25 2008 Contact Information OutBack Power Systems 19009 62nd Ave NE Arlington WA 98223 Phone 360 435 6030 Fax 360 435 6019 www outbackpower com Warranty Introduction Dear OutBack Customer Thank you for your purchase of OutBack products We make every effort to assure our power conversion products will give you long and reliable service for your renewable energy system As with any manufactured device repairs might be needed due to damage inappropriate us
7. an be attached using two 1 5 8 drywall screws or their equivalent Connecting to the HUB 2nd MATE HUB Ports HUB 10 The Master FX plugs into Port 1 Port is not used 10 9 8 7 6 5 4 3 2 1 2nd lst MATE MATE e With the HUB mounted plug in the FX Inverter Chargers starting with Port 1 e Port 1 s FX is the Master FX in a multiple FX system e When all the FXs are connected to the HUB connect the Charge Controllers in any order After all devices are connected to the HUB the MATE is always plugged in last using the 1st MATE port e The 2nd MATE is inactive and should not be used Connections can be made with FXs or OutBack Charge Controllers already powered up or simply power up all devices when the connections to the HUB are complete After the devices are powered the MATE will power up when it is connected it will display a greeting and software revision information see page 11 FX AC input breakers and AC output breakers should be open until stacking pro gramming is complete To operate the HUB requires at least one FX or Charge Controller to be plugged in The MATE must be repolled to recognize any devices connected after it s activated see page 12 HUB Operation When the first powered OutBack product plugs into the HUB The HUB will go through a power up sequence that flashes all of its LEDs gt The POWER LED will remain on any time that one or more powered OutBack products are connected A
8. e or unintentional defect Please note the following guidelines regarding warranty service of OutBack products gt Any and all warranty repairs must conform to the terms of the warranty All OutBack equipment must be installed according to their accompanying instructions and manuals with specified over current protection in order to maintain their warranties e The customer must return the component s to OutBack securely packaged properly addressed and shipping paid We recommend insuring your package when shipping Packages that are not securely packaged can sustain additional damage not covered by the warranty or can void warranty repairs e There is no allowance or reimbursement for an installer s or user s labor or travel time required to disconnect service or reinstall the damaged component s e OutBack will ship the repaired or replacement component s prepaid to addresses in the continental United States where applicable Shipments outside the U S will be sent freight collect gt In the event of a product malfunction OutBack cannot bear any responsibility for consequential losses expenses or damage to other components Please read the full warranty at the end of this manual for more information Ciut Back Power Systems EU Declaration of Conformity In accordance with EN 45014 1998 A e E E OutBack Power Systems Oe EE 19009 62nd Ave NE Arlington WA 98223 USA Declare that Model name NuUMber s MATE
9. fter the MATE is connected it will start Communicating with all connected devices Each Port has an LED associated with it that is visible through the cover e Any device that is plugged in should have a flickering LED when the MATE is communicating with it Note In order to operate correctly the HUB requires that the MATE be code version 2 0 or higher See Checking the MATE Version in the Troubleshooting section and or see the MATE User Manual for more information Common Wiring Configurations Single FX Series Inverter Charger and OutBack Controller Plug the FX into Port 1 of the HUB The Charge Controller and any future OutBack devices can be plugged into any remaining non MATE ports Multiple OutBack Charge Controllers Only e Plug one Charge Controller into Port 1 and the others into any remaining ports AFLEXnet DC can be plugged into a remaining port as well Series Parallel Phase Stacked FX Series Inverter Chargers The FX designated as the Master must be plugged into Port 1 e Plug additional FXs in remaining ports in numerical order followed by any OutBack Charge Controllers Some PC monitoring software requires that 120 240 VAC series stacked or series parallel stacked FX Systems be wired with all LEG 1 L1 phased FXs as odd numbered Ports and all LEG 2 L2 phased FXs as even numbered Ports This arrangement also makes programming the FX Slave power save level settings more intuitive Three Phase FX Serie
10. l building department and passing an inspection For full system protection one FLEXware Surge Protector per FX Series Inverter Charger should be installed OutBack Power Systems cannot be responsible for system failure damages or injury resulting from improper installation of their products NOTE In the United States it is a UL 1741 requirement for a grid tie system to have surge protection Installing an OutBack FW SP is also recommended if your AC source is irregular or unreliable with power surges due to a lower quality generator or inconsistent utility power for instance INTRODUCTION OutBack Power Systems HUB System Communications Manager allows multiple OutBack devices to connect and integrate at one point via CAT5e cable WITH RJ45 modular jacks There are two HUB Communication Manager products e HUB 4 which has four component ports plus a MATE port e HUB 10 which has ten component ports plus a MATE port When the MATE is attached to the HUB 4 it can display and manage any combination of four FX Series Inverters Chargers and OutBack Charge Controllers The OutBack HUB 10 allows the MATE to control up to 10 OutBack products of any combination NOTE The OutBack HUB communicates stacking phase load share and incremental start up and shut down information directly among the FX Series Inverter Chargers The HUB is powered by any FX or OutBack Charge Controller connected to it Both the HUB 4 and HUB 10 are
11. location 4 Move the plug in jumper from the series parallel location to the three phase location 5 Replace the PCB and bottom cover the snap on wiring cover and all CAT5e cables For three phase stacking using a HUB 10 follow the same disassembly and assembly instructions as for a HUB 4 but note that the jumper is in a different location as shown below lt HUB 10 PCB lt lt Plug in jumper Ber I Par alle Parallel Jumper in series A parallel location Jumper in lt three phase location Sample Network Configuration HUB 10 fastened to F side of FLEXware 1000 AC gt 1 Enclosure y EXA FLEXware 1000 System OutBack HUB 10 connected to four FX Series Inverter Chargers and four Charge Controllers MATE Power Up As soon as the MATE cable is plugged into a powered OutBack product the MATE itself will power up and display several information screens G day Mate First Screen O CO C 2008 OutBack Second Screen Power Systems CO OO Third Screen Version Code dictates the MATES operation and Code 4 0 5 OxBF5B Serial 00000000 features Screen EE 4 2 3 Serial matches the bar code sticker inside O O O O the MATE behind the back cover Screen EE refers to the MATES menu system 11 Searching for Devices HUB FOUND Port Assignment 1 gt FX 2 gt MX 3 gt 5 gt 6 gt 7 gt 9 gt 10 gt 2M E O
12. replacement equipment After receiving the RMA number pack the Product s authorized for return along with a copy of the original purchase invoice in the original Product s shipping container s or packaging providing equivalent protection and mark the outside clearly with the RMA number The sender must prepay all shipping charges to the agreed upon OutBack Power Systems location and insure the shipment or accept the risk of loss or damage during shipment OutBack is not responsible for shipping damage caused by improperly packaged Products the repairs this damage might require or the costs of these repairs If upon receipt of the Product s OutBack determines the Product s is defective and that the defect is covered under the terms of this Warranty OutBack will then and only then ship a repaired or replacement Product s to the purchaser freight prepaid non expedited using a carrier of OutBack s choice where applicable The warranty period of any repaired or replacement Product is twelve 12 months from the date of shipment from OutBack or the remainder of the initial warranty term which ever is greater THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY APPLICABLE TO OUTBACK PRODUCTS OUTBACK EXPRESSLY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTIES OF ITS PRODUCTS INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OUTBACK ALSO EXPRESSLY LIMITS ITS LIABILITY IN THE EVENT OF
13. s Inverter Charger Stacking Connect the Master FX Phase A to Port 1 e Connect the phase B Slave to Port 2 e Connect the phase C Slave to Port 3 The HUB jumper must be in the three phase position as described in the three phase stacking section please see next page Other OutBack devices can be plugged into any unused ports Currently only three inverters can be configured in a three phase arrangement but additional non stacked inverters all of which must be Masters can be plugged into any of the unused ports of the HUB e These non stacked inverters can only power loads that are independent of the three phase loads additional AC load panels will be required Three Phase Stacking Only The OutBack HUB is shipped from the factory setup for series 120 240 VAC split phase and or parallel 120 VAC or 230 VAC single phase stacking If three phase stacking is desired the cover must be removed and a jumper position changed For three phase stacking using a HUB 4 1 Remove the black snap on wiring cover and all cables plugged into the HUB Label the cables to avoid confusion when reconnecting Se ra 2 Remove the four Phillips screws from the bottom of the HUB 3 Remove bottom cover and remove the four Phillips screws holding the green PCB to the upper cover PCB removed Ea Series Parallel Series Parallel Three Phase K u R41 R40 Series Parallel location Three Phase
14. ssing any key will return to the SETUP MATE COMM screen which allows error counts to be reset using the RSET button The DEBUG screen can be re displayed by using the VIEW button or user can get back to the SETUP menu by using the BACK button Use the information on the DEBUG screen to locate the problem device Make sure the device s DC breaker is on and that it is operating correctly Check or replace CAT5e cables running from the HUB to that device 25 errors on Port 4 13 TWO YEAR LIMITED WARRANTY INFORMATION Hub Communications Manager Products OutBack Power Systems Inc OutBack provides a two year 2 limited warranty Warranty against defects in materials and workmanship for its Hub Communications Manager Products Product s if installed in fixed location applications The term of this Warranty begins on the Product s date of manufacture or the initial purchase date as indicated on the warranty registration card submitted to OutBack whichever is greater This Warranty applies to the original OutBack Product s purchaser and is transferable only if the Product s remains installed in the original use location The warranty does not apply to any Product s or Product s part that has been modified or damaged by the following e Installation or Removal Alteration or Disassembly e Normal Wear and Tear e Accident or Abuse e Corrosion e Lightning e Repair or service provided by an
15. the same size but differ in the number of available ports The snap on wiring Gently spread the ends of cover protects cabling the cover to remove it eliminating their accidental plugging and unplugging resulting in a cleaner installation HUB 10 and HUB 4 Parts Each HUB comes with sufficient fasteners cables and bushings for most common installations Please see the enclosed hardware kit for specific parts Accessories OBCATV 3 Three foot CAT5e cable with green jacket OBCATV 6 Six foot CAT5e cable with green jacket OBCATV 10 Ten foot CAT5e cable with green jacket OBCATV 50 Fifty foot CAT5e cable with green jacket Mounting The OutBack HUB can be wall mounted in any orientation Both the FLEXware 500 and 1000 systems as well as previous OutBack enclosures have mounting holes for convenient HUB installation To mount a HUB to either a FLEXware 500 or 1000 Remove the knockout s from the side of the 500 or 1000 Insert the snap in bushing s supplied with the HUB Secure the HUB using the supplied 10 sheet metal screws e Pull the CAT5e cable s through the knockout s and attach to the HUB Port s Openings for 10 X 1 2 Phillips screws included Conduit knockout with each HUB removed CAT5e cables are protected by bushing inserted into conduit knockout FLEXware 500 AC Enclosure HUB 4 attached to enclosure To mount to a wall or other secure non enclosure surface Either HUB model c
16. unauthorized repair facility e Contrary to manufacturer product instructions Fire Floods or Acts of God e Shipping or Transportation Incidental or consequential damage caused by other components of the power system Any product whose serial number has been altered defaced or removed or Any other event not foreseeable by OutBack OutBack s liability for any defective Product s or any Product s part shall be limited to the repair or replacement of the Product s at OutBack s discretion OutBack does not warrant or guarantee workmanship performed by any person or firm installing its Product s This Warranty does not cover the costs of installation removal shipping except as described below or reinstallation of Product s Revision 2008 04 01 To request warranty service you must contact OutBack Technical Services at 360 435 6030 or sup port outbackpower com within the effective warranty period OutBack Technical Support will at tempt to troubleshoot the product and validate that the failure is product related If warranty service is required OutBack will issue a Return Material Authorization RMA number A request for an RMA number requires all of the following information 1 Proof of purchase in the form of a copy of the original Product s purchase invoice or receipt confirming the Product s model number and serial number 2 Description of the problem and 3 Shipping address for the repaired or
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