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UltraRes Installation Guide.book

1. Increment operand not supported on 4K Decrement operand not supported on 4K e Z is the value to set for this parameter It can have one of two formats Integer value Any positive or negative number example 100 e String value Any string surrounded by double quotes example This is a string e ICR is the ASCII carriage return key 0x0D Planar UltraRes User Manual 75 Response Format Response Format Responses sent from the follower to the initiator shall have the following format u Wwww x z CR Where e and y indicate the start and end of the command data If these characters are present the CLI processor shall assume that valid CLI data is present in the command string If these characters are not present in the command the CLI processor shall assume the data is not valid CLI data and ignore it u indicates the response code This is only used by followers responding to a valid CLI command received For any response code other than 0 the follower shall echo back the command received rather than filling in the fields listed below The following response codes can be used 0 Command successfully processed 1 Unknown command code 2 Invalid operator 3 Destination parameter not supported 4 Setting not available 5 Setting value not available 6 Setting value not supported 7 String too long 8 Command not supported in standby mode
2. Installation Complete PLANAR gt Planar UltraRes Control has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the INET Framework Installing USB Drivers When you install the UltraRes Control software it will automatically install the necessary USB drivers needed for communication between your computer and to the UltraRes display You only need to complete a few steps to finish the installation process 1 Plug one end of the USB cable into your computer and the other into the UltraRes display 2 Windows will detect the new hardware and attempt to install the drivers If this occurs you should see a message similar to the following example Installing device driver software X Click here for status 12 45 PM Wednesday 4 18 2012 40 Planar UltraRes User Manual Installing USB Drivers 3 If the USB driver installation is successful you will see a message similar to the example below You are now done with the USB driver installation process Your device is ready to use gt Device driver software installed successfully 11 12 AM Monday 8 13 2012 Planar UltraRes User Manual 41 Installing USB Drivers Using the UltraRes Control Software When you first open the UltraRes Control software you will see a window similar to the following Notice that until you connect the inputs to the display the Status at the top o
3. V ventilation requirements 11 viewing angle of LCD 81 W wall mounts landscape front view 53 landscape side views 54 portrait front view 55 56 warranty information ii web access controlling in Remote Monitoring 70 weight LCD module 81 Planar UltraRes User Manual iv
4. Rear clearance required Aspect ratio 16 9 landscape 9 16 portrait LED life 30 000 half brightness LCD Optical Specifications Specification Maximum Minimum Screen brightness UR8450 3D 336 cd m UR8450 LX 280 cd m UR8450 MX 400 cd m Sequential contrast local dimming enabled UR8450 3D UR8450 LX UR8450 MX Sequential contrast local dimming disabled UR8450 3D 1100 1 UR8450 LX 1100 1 UR8450 MX 1100 1 Uniformity 70 Viewing Angle 2D content 89 in all directions 3D content 10 in all directions in lbs mm kg 7554 1918 7mm 43 7 1110 7mm 87 28 2217mm 3 05 77 5mm 3 17 80 5mm 180lbs 82kg 32lbs 14 5kg 20lbs 9kg Landscape 3D LX MX or Portrait MX version only None if using Planar s mount system Planar UltraRes User Manual Typical 420 cd m 350 cd m 500 cd m 20 000 1 20 000 1 20 000 1 1600 1 1600 1 1400 1 81 Environmental Specifications 82 LCD Optical Specifications Continued Color gamut Red x y Specification Green x y Blue x y White x y Native color temperature Number of colors Native resolution Specification Temperature operating non operating Altitude barometric pressure Humidity operating Low line voltage range High line voltage range Line frequency range Power consumption Standby Normal operation Maximum Minimum 40 C OC 104 F 32 F 60 C 20 C 140 F 4 F 3000m 85 R H 550W Planar UltraRes Us
5. HDMI 1 20 HDMI 2 21 HDMI 3 22 HDMI 4 85 DisplayPort 1 87 DisplayPort 2 88 DisplayPort 3 89 DisplayPort 4 90 Single Input 91 Multiple Inputs 92 Previous Local Dimming LDM R W No 0 1 No No 0 Off 1 On Model Name MDL R No N A N A Yes No Multiple Input 1 Mm R W No 0 2 No No 0 Auto 1 DisplayPort 1 2 HDMI 1 Multiple Input 2 MI2 R W No 0 2 No No 0 Auto 1 DisplayPort 2 2 HDMI 2 Planar UltraRes User Manual 79 Supported UltraRes 4K Commands Setting Command Code Read Write Inc Dec Min Value Max Value String Password Protected Notes Multiple Input 3 MI3 RW No 0 2 No No O Auto 1 DisplayPort 3 2 HDMI 3 Multiple Input 4 MI4 RW No No No O Auto 1 DisplayPort 4 2 HDMI 4 Power PWR R W No No No 0 0ff 1 0n Status STA No No No 0 Standby 1 Powering Up 2 0n 3 Powering Down 4 Error Standby Mode STB R W No No No 0 Low Power 1 Fast Startup System Reset SYS No N A N A No No Action will be performed on any setting value 80 Planar UltraRes User Manual ecifications LCD Module Specifications Specification Dimensions Width Height Diagonal overall Depth without mount Depth with mount UltraRes Display Weight LCD only Landscape mounts Portrait mounts Orientation
6. Power Supply Failure FPGA Initialization Failure Calibration EEPROM Failure 86 Meaning One of the two AC power supplies is not working properly Both power supplies are not working One of the DC DC converters on the main board of the display has failed One of the FPGAs on the main board did not start up correctly The main board could not communicate with the calibration EEPROM Planar UltraRes User Manual Display Behavior and Solution The backlight will be dimmed to a maximum setting of 10 which is necessary in order to reduce power consumption Solution Replace the failing power supply The issue could be either the AC power supplies or the standby power board Solution First check the AC power status cable to make sure it s connected Solution If you have checked the connections and both power supplies are still not working we recommend replacing the entire power tray The display will not start up if this occurs Solution The main board needs to be replaced There are two possible causes one of the FPGAs has corrupt code or is damaged Solution First check the FPGA status LEDs on the main board If one is not blinking that FPGA didn t start up The FPGA code may need to be programmed again Solution If reprogramming an FPGA doesn t work it is likely the FPGA is damaged If this is the case the main board needs to be replaced It is likely that the calibration EE
7. be reduced if the LCD is actively cooled e Ventilation and cooling requirements Although the rear cover of the display is perforated and provides better airflow than other displays it is still important that you consider room cooling and ventilation Planar UltraRes User Manual 11 Supported Graphics Cards Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers such as Nvdia and AMD In general you should be looking for graphics cards that have the following features e Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort of HDMI connection e Four output graphics cards that can output synchronized genlocked 1920 x 1080 outputs at up to 60 Hz e Cards that support Planar s support timings as listed in the following section Compatible Video Sources on page 83 Caution Before you purchase a graphics card for your source contact your Sales Representative to get the most current information on Planar s compatibility with leading graphics cards Recommended PCs In order to use 4K video it is crucial that you have a high powered PC We also recommend using a single 4K output whenever possible so that you eliminate the requirement of multi output synchronization Planar UltraRes User Manual Powering On Off Planar UltraRes Displays Powering On Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display Using t
8. need to maximize your investment To find the latest warranty and service information regarding your Planar product please visit http www planarcontrolroom com support RoHS Compliance Statement The Planar UltraRes 4K professional displays are fully ROHS compliant ADA Compliance Statement All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act Part Number 020 1229 00A Table of Contents Introduction usas sss sas rioei tni la ita io das r i GARNA R r RAA ket ive Ar ERE AK ar RAR 1 Important Safety Instructions sssseseeseererererrererrrrrrrrr ceed rer rr rr rr rr rr rr rr rr rr rr rst 2 European Union Disposal INfOrmMatioN ssesseserrssrerrrrrrrrrrrrrrrrr rr rr rr rr rr rss rss a 4 Recommended Usage sseereeeeerrrrrrrrrrrrrrrrrrrrr rer rer rr rr rer rr rr KRt rr rr KKR RR rr srt 5 Burn In Versus Temporary Image Retention ssssesesesseseerrrrrrrrrrrrrrrrrrr rr rr rr rss a 5 Normal Use Thermal Guidelin S ssssesseeserrerrrrrrrrrrrrrrrrr rr rr rr rr E rss a 6 Basic Concept of Planar UltraRes Display 0 cece cece cece cece rer rr rr rr rr rer rr rr rr rr rest 7 Using the Remote Control lt i220 0i332 Pate can dalspa bee ba edda lea bidde delire ARE NIA RR ER ber 8 TUNING Power On Off eerstes puder ns dia tater awn Genes Cia ia en RANE 9 INPUT SetuP scriere a DA RAD a 9 Supported Formats for Multiple Inputs s sssssersserrrrrrrrrrrrrrrr rr rss rr rr rr
9. rr rer rr rr rr rr rr rr dado 29 CONNECTIONS 25244454 se disso a da a a da ad a eee ei teal eta BIR ANAR 30 Connecting AC POWE apenso Se benet del a ENG bege E ENAS 30 Connecting the Wired IR Module sssssereererrerrrrrrrrrrrr rr rer rer rr rr rr rr rr rr rr rr rest 30 Connecting SOUNCES via 4 re sek enkla kn die ee IBN Sana a IA ARR Poa E SK RA sagas pgs sa ada 31 Setting Up UltraRes Using Multiple INPUtS sssseseeesrrererrrrrrrrrrrrrrrr rr rr rr rer rr rr rr ra 32 Setting Up UltraRes Using Single INPUtS sssseeeeerrsrrerrrrrrrrrrrrrrrr rr rr rr rr rr rr rr era 34 Installing the UltraRes Control Software s sssssseesersrrrrrrrrrrrrrrrrr rr rr rr rr rr str rss rss srt 37 Installing USB DIES sagas sec seeds dpa see see A ag SA A a 40 Using the UltraRes Control Software sssssseeseserreesrrrrrrrrrrrrr eee rr rer rr rr rr rr rss KK srt 42 Setting UP SOURCE ipa da E ens else as pa Sona DE a IANA 44 Auto Power Off TIMES sapatos sensesian scan seed eler er nenten das DE a pas branda Oui aa 45 Standby Mode des oroas led alk are PR Apac ESG CEE Sep Apae eee saias 45 Changing Backlight Intensity ssspnadpanpdes eres secas Asp usp sie Rua ap das a teens 46 Turning Local Dimming On or Off esa air a da a ad pad 46 Changing Frame Delay sssssseseseesererrrrrrrrrrrrrrrrrr rr rr rr palha aa ease dps het asa Dai ag 46 Upgrading FirMWare assar sia dada ag ca a a ga clas Essa dadas 47 ETTOR COdES ps god A O ae eu SVEA TE sger 50 UltraRes DIMENSIONS apap
10. special graphics card setup Supported Formats for Single Inputs The following formats for single inputs are supported e 1x DisplayPort or HDMI 4K 24 25 30Hz e PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player for example Sony BDP S790 Planar UltraRes User Manual Input Setup 10 Planar UltraRes User Manual Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display We suggest that you read this entire section before you attempt to install a display Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your display Tools Equipment List Depending on your installation you may need one or more of the following items 1 and 2 Phillips screwdriver e Drill and bits e Pencil Digital laser level Ladders lift e Back brace Stud finder if hanging on a wall Other Things You May Need e LCD screen cleaner or LCD wipes available at most electronics stores Atleast two capable people to lift display into place Plan Your Installation You should have a detailed plan of how the Planar UltraRes display is to be configured The plan should include calculations for the following e Floor wall load Make sure the floor wall is strong enough to support the weight of the Planar UltraRes For passive cooling it is recommended that a minimum of 1 of top clearance is provided This can
11. system settings for the display including power signal format and which sources are connected with which inputs It also shows all current firmware information the display ID and the serial number of the specific display Planar UltraRes PLANAR E Unit Status Display Control Unit Status Power On Off Source Setup Display Status Advanced Setup Display Power On Admin Settings Status On Network Setup Backlight 11 Date and Time Signal Format No Signal Access Control Input Mode Multiple Input Source HDMI 1 Software Setup Multiple Input 1 HDMI Reboot Thu 21 Mar 2013 09 24 27 PDT Display Control Multiple Input 2 HDMI Multiple Input 3 DisplayPort Multiple Input 4 HDMI Color Space RGB Video Pixel Clock NA Local Dimming Enabled Standby Mode Fast Startup Auto Power Off Disabled Temperature 49 Display ID Model UR8450 Firmware Version 1 0 Boot Version 1 0 FPGA 1 Version 1 1 FPGA 2 Version 1 1 FPGA 3 Version 1 1 FPGA 4 Version 1 1 Serial Number AAABB The Display Control page contains four sub pages Power On Off Source Setup and Advanced Setup These are described in the following pages Planar Power On Off UltraRes Display Control PLANAR LA Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Wed 20 Mar
12. to a different folder enter it below or click Browse Folder C Program Files Planar UltraR es Control Browse Disk Cost Install Planar UltraRes Control for yourself or for anyone who uses this computer O Everyone Just me Cancel 4 Ifyou want to save the UltraRes Control files to a different location click the Browse button and save to the folder of your choice 5 If you want to see how much space is on your hard drive click the Disk Cost button to review storage capacity 6 Doone of the following If you want other users to have access to the UltraRes Control software select the Everyone radio button If you want to be the only user who can access the UltraRes Control software select the Just me radio button 7 Click Next to continue Planar UltraRes User Manual 8 Click Next on the next window to continue al 7 FA Confirm Installation PLANAR DO TT The installer is ready to install Planar UltraRes Control on your computer Click Next to start the installation 9 Asthe installation is occurring you will see the status bar for up to a couple of minutes Fa a foal Installing Planar UltraRes Control PLANAR Planar UltraRes Control is being installed Please wait Planar UltraRes User Manual Installing USB Drivers 10 Once the installation is complete click Close to close the program 1 Planar UltraRes Control teda
13. 16 07 25 POT DHCP To use DHCP for automatic network setup your network must have a DHCP server configured If you are not sure whether your network supports DHCP you must get help from your local network administrator Use DHCP for automatic network settings Yes use DHCP No use static settings DHCP timeout in seconds min 5 max 120 20 Static non DHCP Network Settings The settings below are used in two cases 1 DHCP is not enabled above 2 A DHCP server does not respond within the DHCP timeout period The static network settings are generally not required if a reliable DHCP server is available If you dont know what to enter here you must get help from your local network administrator IP address 192 168 12 12 Network mask 255 255 255 0 DNS server 1 DNS server 2 Gateway Apply Changes Click here to apply or clear settings changed above You will have a chance to review the settings before they are applied Confirm and apply new network settings Clear network settings 1 Inthe Hostname box it now says Planar Change this name to something more appropriate This will be the name for this particular server The hostname is limited to 16 characters alphanumeric dash or underscore only 2 If you want to enter a domain name for server name lookups type it in the Domain name box 3 Doone of the following If you will use DHCP go to step 4 If you will not use
14. 2 Overtemp Bottom Frame Delay FDB RW No 0 2 No No Top Frame Delay FDT R W No 0 2 No No Firmware Upgrade FWU WwW No N A N A No No Action will be performed on any setting value Information Boot IBV R No N A N A Yes No Version Information Current ICC R No 0 3 No No 0 REC601 Color Space 1 REC709 2 RGB 3 RGB Video 78 Planar UltraRes User Manual Supported UltraRes 4K Commands Command Read Password Setting Code Write Inc Dec Min Value Max Value String Protected Notes Information FPGA 1 IF1 R No N A N A Yes o Version Information FPGA 2 IF2 R No N A N A Yes o Version Information FPGA 3 IF3 R No N A N A Yes o Version Information FPGA 4 IF4 R No N A N A Yes o Version Information Firmware IFV R No N A N A Yes o Version Input Mode INM R W No 0 2 No No 0 Single Input Scaled 1 Single Input Unscaled 2 Multiple Inputs Input Source INS R W No 0 15 No No 0 DisplayPort 1 1 DisplayPort 2 2 DisplayPort 3 3 DisplayPort 4 4 HDMI1 5 HDMI 2 6 HDMI 3 7 HDMI 4 IP Address IPA R No N A N A Yes No Information Pixel Clock IPC R No N A N A Yes No Information Signal ISF R No N A N A Yes No Format Information Serial ISN R No N A N A Yes No Number Information ITS R No N A N A No No Value returned is in Celsius Temperature Sensor Remote Key KEY W No 0 92 No No 1 On 2 Off 3 Menu 4 Enter 5 Up 6 Down 7 Left 8 Right 19
15. 2013 17 02 44 POT 62 Power On Off Interactively control display power and schedule automatic power on and off Source Setup Configure input source s Advanced Setup Configure advanced option s Planar UltraRes User Manual m Power On Off Planar UltraRes Remote Monitoring Software Power On Off buttons control the LED power not the AC power You cannot control AC power through Planar UltraRes Remote Monitoring This section has four options for which you can schedule an automatic power on off The options are no automatic power on off same daily schedule Monday Friday same schedule and weekends off Or each day has its own schedule You can only select one of the schedule types The default is No automatic power on off Planar Unit Status Display Control Power On Off UltraRes Power On Off Source Setup Power On On Off Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Fri 15 Mar 2013 15 59 06 PDT PLANAR Schedule Automatic Power On Off No automatic power on off Every day has the same schedule Ons p97 Enter times in 24 hour clock e g 1400 29m fi 3 Off at 832 Monday Friday have the same schedule weekends off On at ci Enter times in 24 hour clock e g 1400 20m Off at Each day has its ovm schedule Enter times in 24 hour cl
16. 9 Invalid parameter 10 Error processing command 11 Password not entered e www indicates the command code sent by the follower This field is case insensitive i e PWR pwr and PwR should all be treated as PWR e x is the destination parameter This is an optional parameter that indicates which memory the response is referencing This parameter is reserved and shall not be used at this time e Z is the new value for set increment decrement commands or the current value for get commands for this parameter It can have one of two formats Integer value Any positive or negative number example 100 e String value Any string surrounded by double quotes example This is a string e CR is the ASCII carriage return key OxOD 76 Planar UltraRes User Manual Response Format Command Response Examples The following section gives examples of commands and their responses Example Power query when unit is powered on Command PWR CR Response O PWR 1 CR Example Set power to 0 off Command PWR 0 CR Response O PWR 0 CR Example Increment brightness from 24 to 25 Command BRT CR Response 0 BRT 25 CR Example Invalid command code Command 222 0 CR Response 1 ZZZ 0 CR Example Invalid parameter string instead Of nites Command CON Some string CR Response 9 CON Some string CR Planar Ultra
17. DHCP go to step 5 4 Under the DHCP section choose Yes use DHCP a Change the default DHCP timeout ten seconds only if instructed by your network administrator Planar UltraRes User Manual 67 Planar UltraRes Remote Monitoring Software b You do no need to fill in anything under the Static non DHCP Network Settings section However if you do these settings will be used in the event that the DHCP attempts to time out c Gotostep 6 5 Under the DHCP section choose No use static settings a Inthe Static non DHCP Network Settings section enter the IP address given to you by the network administrator b Enter the Network mask DNS server s and Gateway as instructed by the network administrator c Gotostep 6 6 Scroll to the bottom of the page and click Confirm and apply new network settings to receive the Confirm Network Change page 7 Review the settings to make sure they are correct Click OK apply changes now to receive the Applying Network Changes page This shows the network settings to be used Note If you have changed the static IP address or changed from static to DHCP setup you may need to point your browser at the new address 8 You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page 68 Planar UltraRes User Manual Date and Time Planar UltraRes Remote Monitoring Software Use this page to change date and time information as needed P
18. If you use the UltraRes Control software to set up multiple sources there are three different settings per input channel Before continuing make sure you have selected the Multiple Inputs radio button in the lower left corner e Based on Input Source This default option automatically selects the same type of input as the current Input Source setting For example if you have four HDMI input sources this feature should detect that your sources are connected to HDMI 1 4 e Select Individual Inputs The example below shows the circled inputs that were selected individually File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Off Source Settings Display Blank Screen Info ErrorLog Input Source Multiple Input Setup DisplayPort 1 Input 1 Input 3 DisplayPort 2 Based on Input Source 4 Based on Input Source DisplayPort 3 DisplayPort 1 DisplayPort3 DisplayPort 4 9 HDMI 1 o HDMI 3 PESAN Current HOM Ec HDMI2 Input 2 Input 4 HDMI3 Based on Input Source e Based on Input Source e HDMI4 O DisplayPor2 O DisplayPon 4 J HDMIZ gt HDMI 4 Input Mode Current amp DisplayPort 4 ui it Single Input ene O Multiple Inputs Status Connected Serial COM55 Planar UltraRes User Manual Connections Below are two examples of setups in UltraRes Control software that are acceptable File Tools Help Connection Power Status Connected Status On Er
19. PANEL LOCK SCREWS Planar UltraRes User Manual 55 Sides Views ait Wall Mounts Portrait Wall Mounts Sides Views z l or o T Sx CN o uy o Vl MINIMUM N on with kickstand supporting display positi Service Installed position Planar UltraRes User Manual Optional Pedestal Mount Front View Optional Pedestal Mount Front View 2X PANEL HANGER a 43 73 E 1110 7 i N I l I i 1 00 25 4 TYP DISPLAY OUTLINE 75 54 1918 7 SERVICE KICKSTAND 2X PANEL LOCK CLIPS Note This view shows the pedestal without the display mounted on it Planar UltraRes User Manual 57 Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Top and Bottom Views 49 95 1268 8 12 31 312 7 I View is shown as if looking from above the top of the pedestal 14 64 14 64 14 64 61 8 00 8X 15 5 203 2 PEDESTAL MOUNT HOLES CABLE ACCESS View is shown as if looking at the bottom of the pedestal 58 Planar UltraRes User Manual Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount S
20. POWER OFF TIMER slider on the Settings tab and select between 1 60 seconds Lg UltraRes Control File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Off Source Settings Display Blank Screen Info Error Log Auto Power Off Timer Color Space 30 Auto 1 J REC601 REC709 RGB PC RGB Video Auto Power Off Standby Mode Enabled Low Power Disabled Fast Startup EDID Type Default 1080p Preferred Status Connected Serial COM55 Standby Mode This mode allows you to choose between a low power setting which saves energy or a fast startup mode that keeps the AC power supplies running Below each option is described and why you might want to select it Low Power Powers off every component and board possible which helps conserve energy In standby mode the low power option only uses 0 5W of power Fast Startup Keeps AC power supplies running takes a little less time to power up and it is also needed if you intend to continually use networking capabilities Planar UltraRes User Manual 45 Changing Backlight Intensity Changing Backlight Intensity To change the brightness of the display use the BACKLIGHT slider on the Display tab If you want a brighter display move the slider towards a higher number If you want to conserve power and increase backlight life move the slider towards a lower number lad UltraRes Con
21. PROM cable is disconnected Solution Connect the EEPROM cable Symptoms Possible Causes and Solutions Symptoms Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display First look at the different symptoms to see if you can find your issue And then look at the possible cause and try the suggested solution s If you still are not able to resolve your issue please contact Planar s Technical Support Department Symptom Can t Get PC to Output 4K O 24 30Hz Possible Cause Your graphics card may not support a 4K output Solution Make sure that your graphics card can support a 4K output See Supported Graphics Cards on page 12 for a list of the current graphics cards that Planar supports for the UltraRes display Solution Confirm that you are using a DisplayPort output You can t use a DisplayPort to HDMI adapter to output 4K content Solution Verify that the EDID Type setting in the Remote Monitoring software Advanced Setup page for the connector is 4K Preferred Once you change the EDID setting you may need to disconnect and reconnect the cable Planar UltraRes User Manual 87 Symptoms Possible Causes and Solutions 88 Planar UltraRes User Manual Accessing Planar s Technical Support Website 1 2 Go to www planarpartners com Once you enter your login and password you can access downloadable utility software new firmware user manuals
22. Planar UltraRes User Manual PLANAR M Copyright 14 May 2013 by Planar Systems Inc All rights reserved Contents of this publication may not be reproduced in any form without permission of Planar Systems Inc Trademark Credits Windows is a trademark of Microsoft Corp Planar s Big Picture is a trademark of Planar Systems Inc All other names are trademarks or registered trademarks of their respective companies Disclaimer The information contained in this document is subject to change without notice Planar Systems Inc makes no warranty of any kind with regard to this material While every precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post sale technical support to a full suite of depot services our services are performed by trained Planar employees When you purchase a Planar product you get more than a display you get the service and support you need to maximize your investment To find the latest warranty and service information regarding your Planar product please visit http www planarcontrolroom com support RoHS Compliance
23. Res Control software 37 USB drivers for UltraRes Control 40 introduction 1 IR sensor connecting 30 K kickstand bracket for LCD mounts 18 using 29 L landscape wall mounts front view 53 side views 54 LCD installation 21 mounts 17 optical specifications 81 Index wipes 11 LCD module 17 color gamut 82 contents in box 17 dimensions 81 operating temperature 82 orientation 81 screen brightness 81 specifications 81 uniformity 81 viewing angle 81 local dimming turning on off 46 low power standby mode 45 M manufacturer s address 91 mechanical specifications 81 mode table 83 mounting template for LCD mounts 17 multiple inputs setting up 32 using UltraRes Control software 32 via RS232 commands 73 signal compatibility 83 supported formats 9 32 native resolution 82 network access controlling in Remote Monitoring 70 network setup in Remote Monitoring 67 normal use thermal guidelines 6 O operating temperature 82 LCD module 82 optical specifications 81 optional kickstand bracket 18 LCD mounts 17 mounting template 17 Planar UltraRes User Manual ii Index pedestal mount 57 using the kickstand bracket 29 orientation of LCD module 81 P pedestal mount front view 57 Planar UltraRes 1 Remote Monitoring 61 planning your installation 11 portrait wall mounts front view 55 56 power off auto timer via UltraRes Control 45 off display via Ult
24. Res PLANAR Display Control Reboot System Uptime 12 13 up 22 42 load average 0 00 0 00 0 00 Confirm Reboot Reboot to revert to previously saved configuration settings or to test nevdy saved settings Reboot now Planar UltraRes User Manual RS232 Communication RS232 Communication RS232 control is not necessary for operation but is a convenient way to control displays from a computer at a distance If your installation will not use RS232 control skip this section Most things you can do with the remote you can do with RS232 commands Plus you can send inquiries to the displays and find out the current settings and values RS232 connections are made with standard straight through cables Connecting the RS232 Cable The RS232 cable will connect to a PC or control system depending on your setup 6 0 0 6 6 0 0 8 0 0 0 0 8 6 6 0 8 0 0 8 8 0 0 0 8 0 0 0 8 0 0 8800 6 0 0 6 8 Setting Up Multiple Inputs You can also set up multiple inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is an small example E u COM8 19200baud Tera Term VT E m File Edit Setup Control Window Help lt ins gt A sa am Il N v Ps A js w I N kd lt MI4 1 gt i Planar UltraRes User Manual 73 RS232 Communication Setting Up Single I
25. Res User Manual 77 Supported UltraRes 4K Commands Supported UltraRes 4K Commands The following section lists the commands that are currently support on the UltraRes display Command Read Password Setting Code Write Inc Dec Min Value Max Value String Protected Notes Auto Power Off Enable APE R W No 0 1 No No 0 Off 1 On Auto Power Off Timer APT R W No 1 60 No No Value is in minutes Backlight BKL R W No 1 15 No No Blank Screen Blue BSB R W Yes 0 255 No No Blank Screen Green BSG R W Yes 0 255 No No Blank Screen Red BSR R W Yes 0 255 No No Color Space CLS R W No 0 4 No No 0 REC601 1 REC709 2 RGB 3 RGB Video 4 Auto EDID Type EDT R W No 0 1 No No 0 Default EDID 1 1080p EDID Error Log 1 EL1 R No N A N A Yes No Response contains 50 hex digits representing the first 25 entries in the error log Error Log 2 EL2 R No N A N A Yes No Response contains 50 hex digits representing the second 25 entries in the error log Error Code ERR R No 0 TBD No No 0 None 1 AC Power Supply 1 Failure 2 AC Power Supply 2 Failure 3 AC Power Supplies 1 and 2 Failure 4 AC Power Supply 3 Failure 5 AC Power Supplies 1 and 3 Failure 6 AC Power Supplies 2 and 3 Failure 7 AC Power Supplies 1 2 and 3 Failure 8 AC Power Status Cable Disconnected 9 DC Power Supply Failure 10 FPGA Initialization Failure 11 Calibration EEPROM Failure 1
26. Statement The Planar UltraRes 4K professional displays are fully ROHS compliant ADA Compliance Statement All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act Part Number 020 1229 00A Copyright 22 Mar 2013 by Planar Systems Inc All rights reserved Contents of this publication may not be reproduced in any form without permission of Planar Systems Inc Trademark Credits Windows is a trademark of Microsoft Corp Planar s Big Picture is a trademark of Planar Systems Inc All other names are trademarks or registered trademarks of their respective companies Disclaimer The information contained in this document is subject to change without notice Planar Systems Inc makes no warranty of any kind with regard to this material While every precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post sale technical support to a full suite of depot services our services are performed by trained Planar employees When you purchase a Planar product you get more than a display you get the service and support you
27. acns pipas pipe ap a q E dd dd DAN 51 Display Dimensions Front and Side VieWS cece cece cece cics arena 51 Display Dimensions Rear VIEW cura paia pid as Orsi dd E REA Ad FRK KKR KRKA 52 Landscape Wall Mounts Front VieW 0 ccc cece cence eee eee ee eee rr rr seen rr rr rr rr rss rr sa 53 Landscape Wall Mounts Sides VieWS cece cece cece cece een e eee e rrenan erra 54 Portrait Wall Mounts Front VIEW ssseseereererrrrrrrrrrrrrrrrrrr rer rer rer acces eee rr kkr sea 55 Portrait Wall Mounts Sides VIEWS pane pari Rd LAI rr Ae rr rr rr rr KRK KK ees 56 Optional Pedestal Mount Front View 0 ccc ccc cence nee nee nen cence rr rss rr rr rr rr rr rst 57 Planar UltraRes User Manual Table of Contents Optional Pedestal Mount Top and Bottom VIEWS sseseseerrsrerrrrrrrrrrrrrr rr rr rr rr rr rer s a 58 Optional Pedestal Mount Single and Double SideCd ssssereeerrerrerrrrrrrrrrrrrrrr rr rr rr rr rr 59 Planar UltraRes Remote Monitoring Software 00 c cece cece cece cence screen rena 61 Remote Monitoring HOME cacti vase ieeecaeets anodic deed deere CU bac rer ers rr RR KKR RK Rss 61 Unit Status saga vsi nos ripa yoked Ree Ea hee ba Nees Recah E ADA eee RSA ana 62 Display CORO us ocnceondadarswaeewaetcienseucaeetlenteeqeneeeedeiensseansedecseasaeeeste 62 MOS CLS scrap E pas De SRS epi AN BIN LAS SRS SRA 66 R D Late saga a a Dag aa 72 RS232 COMMURICAUON dia ad a A DE DS 73 Connecting
28. and service manuals Downloading Additional Documentation and Firmware Some of the other documents for the UltraRes 4K professional display which are or will be available on www planar com Downloading Utility Software 1 2 Go to www planarpartners com Enter your login and password information Navigate to the section that contains software updates and then look for Planar UltraRes From the list of available software click on the tool you need Planar UltraRes User Manual 89 Downloading Utility Software 90 Planar UltraRes User Manual Regulatory Information Manufacturer s Name Planar Systems Inc Manufacturer s Address 1195 NW Compton Drive Beaverton OR 97006 Declares that the products Model Numbers Planar UR8450 3D UR8450 LX UR8450 MX Conforms with the provisions of Council Directive 2004 108 EC on Electromagnetic Compatibility EN55022 2010 Radiated and Conducted Emissions from IT Equipment EN55024 2010 Immunity of IT Equipment Including EN61000 4 2 Electrostatic Discharge EN61000 4 3 Radiated Immunity EN61000 4 4 Electrical Fast Transients EN61000 4 5 Line Surge EN61000 4 6 RF Conducted Susceptibility EN61000 4 8 Magnetic Field Immunity EN61000 4 11 Voltage Dips and Interrupts And EN61000 3 2 Harmonic Current Emissions EN61000 3 3 Voltage fluctuations and Flicker Council Directive 2006 95 EC on Low Voltage Equipment Safety EN60950 2006 A11 A1 A12 Safety of IT Equipment The Technical Cons
29. anual Connections Connecting Sources The graphics card that you install on your main PC will determine what outputs will be plugged into the Planar UltraRes display For example some graphics cards have two HDMI outputs and two DisplayPort outputs Any combination of these outputs is fine Below is a visual example of how a basic connection might look In the example below using four input channels on a computer you would use one connector to connect to for each input on the I O panel on the UltraRes display as shown below INPUT 4 As an example you could use the following Input 1 HDMI 1 e Input 2 DisplayPort 2 e Input 3 DisplayPort 3 Input 4 HDMI 4 Note You cannot plug into two ports on the same input channel For example you can t plug into HDMI 1 and DisplayPort 1 in Input 1 as shown above You can only connect to one input for each input channel Planar UltraRes User Manual 31 Connections Setting Up UltraRes Using Multiple Inputs 32 You will have a computer that contains four video outputs All four outputs will then be connected to the UltraRes display The following formats are supported for multiple inputs e 4x DisplayPort or HDMI DVI 1080p 24 50 60Hz e PC with DisplayPort or HDMI DVI or mix of both e External processors VCS RGB Spectrum e 4x DisplayPort or HDMI DVI 960 x 2160 60Hz e Needs a PC with a special graphics card setup Using UltraRes Control Software
30. arda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birli i nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik Recommended Usage Recommended Usage In order to get the most out of your LCD modules use the following recommended guidelines to optimize the display Burn In Versus Temporary Image Retention Burn in causes the screen to retain an image essentially forever with little or no way to correct the problem Under normal use an LCD module will not experience burn in as plasma displays do nor will it retain images in any way Normal use of an LCD module is defined as displaying continuously changing video patterns or images However LCD modules can experience temporary image retention when recommended usage guidelines are not followed What is Temporary Image Retention Temporary image retention TIR can occur when a static image is displayed continuously for extended periods of time An electrical charge differential may build up between the electrodes of the liquid crystal which causes a negative color video image color inverted and brightness inverted version of
31. asks that you can on the UltraRes Control software program including selecting the power mode that works best for your display which includes low power or fast startup You can also select many display settings such as backlight intensity frame delay color space definitions and RGB settings Planar Unit Status Display Control Power On Off UltraRes Advanced Setup PLANAR aban Source Setup Advanced Setup Power Settings El Auto off Enable Low Power mode is the minimum power options and network connection will be lost upon power off Fast Startup mode maintains power to core components of the system and will maintain network connection as well as a minimum startup time Low Power Fast Startup Auto Power Off Timer 1 60 minutes 3 Set Display Settings Backlight 1 15 11 Set Frame Delay Top 0 2 0 set Frame Delay Bottom 0 2 0 set Color Space auto REC601 REC709 RGE PC RGE Video EDID Type ak Preferred 1080p Preferred IY Local Dimmin g Enable Click here to reset to factory default settings Reset to factory settings Blank Screen Red 0 255 255 Set Green 0 255 0 Set Blue 0 255 0 Set Planar UltraRes User Manual 65 Planar UltraRes Remote Monitoring Software Admin Setup 66 The Admin Setup page contains four sub pages Network Setup Date and Time Access Control and Software Setup These are described in the follo
32. ater Clean the LCD screens with an LCD screen cleaner or LCD wipes Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from any of the Planar UltraRes products Only use the attachments accessories specified by the manufacturer Unplug all Planar UltraRes displays during lightning storms or when unused for long periods of time You must follow all National Electrical Code regulations In addition be aware of local codes and ordinances when installing your system Refer all servicing to qualified service personnel Servicing is required when any of the Planar UltraRes products have been damaged in any way such as the AC power cord or plug is damaged liquid has been spilled or objects have fallen into a product the products have been exposed to rain or moisture do not operate normally or have been dropped Keep the packing material in cas
33. c eda a sr Rss sa 89 Regulatory INfOrmation ass Da OS CS 91 Planar UltraRes User Manual iii Table of Contents iv Planar UltraRes User Manual Introduction Planar UltraRes 4K professional display is a family of 84 Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays There are three different offerings the UR8450 LX UR8450 MX and the UR8450 3D Designed specifically for resolution rich commercial applications Planar UltraRes displays offer the image quality connectivity industrial design and configuration options required in leading control rooms collaboration rooms and digital branding installations Some of the features of the UltraRes display are e Ultra HD 3840 x 2160 resolution e Outstanding picture quality 4x pixel density of a comparably sized Full HD display Slim design with Planar Profiler Mounting System about 3 deep when mounted Supports range of 4K sources and timings Energy saving features include LEDs lt 0 5 watt standby mode and auto off signal detection Caution This manual is intended for use by qualified service persons and end users with experience installing LCD displays Planar UltraRes User Manual Important Safety Instructions 1 2 10 11 12 13 14 15 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use any of the Planar UltraRes products near w
34. ce setup requires connecting from a single headed source to the display For example connecting one input directly from a Blu ray player into the 84 display The example below uses the following e PC with 4K at 24 25 30HZ output 4K Blu ray player such as Sony BDP S790 The following formats are supported for single inputs e 1x DisplayPort or HDMI 4K 24 25 30Hz e PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player for example Sony BDP S790 There are two preferred ways in which you can select individual inputs They are described on the following pages 34 Planar UltraRes User Manual Connections Using the Remote Control The UltraRes remote control has individual inputs that can be selected So if this UltraRes input is connected to HDMI 2 press the HDMI 2 button on the remote control Planar UltraRes User Manual 35 Connections 36 Using the UltraRes Control Software On the Source tab select the input that is connected to the UltraRes display For example if this UltraRes input is connected to HDMI 2 select the HDMI 2 radio button in the Input Source section on the left File Tools Help Connection Status Connected Error Code Status On None Update Disconnect Power On Power Off Source Settings Display Blank Screen Info Error Log Input Source Multiple Input Setup DisplayPort1 Input 1 DisplayPort2 Based on Inpu
35. cessory Kit The following items are included in the accessory kit Part AC power cord IR sensor Double sided tape USB drive Passive USB cable Remote control Description Number P Included Power cord 1 Used to receive signals from 1 the remote control Used to help in mounting 2 the IR sensor module Contains the User Manual 1 and setup software Used to set up display 1 software Used to power the display 1 on off select multiple or single inputs Note Batteries are included but not installed Planar UltraRes User Manual Unpacking and Checking Accessories Picture PLANAR Unpacking and Checking Accessories 20 Planar UltraRes User Manual LCD Installation Before installation keep the following points in mind These displays are heavy Make sure that you have an adequate studs to support the weight of each display if installing on a wall e The UltraRes must be installed on a flat surface If you ordered the optional wall mounts use the supplied UltraRes mounting template for the center point of the display as well as top and bottom bracket installation The wall mounts for a landscape and portrait installation look very similar The process to install them is almost exactly the same The only difference is the way in which you use the wall mount template This will be pointed out in the relevant step Planar UltraRes User Manual 21 Installing an UltraRes Display o
36. de you will see a blue LED As the display starts the LED blinks until it is on Once it is on the LED turns off Insert IR sensor cord into the IR input on the Blue LED bottom of the display 14 Planar UltraRes User Manual Powering On Off Planar UltraRes Displays If an image is present on the current input it will be displayed on the UltraRes display Otherwise you will see a blank screen color the default is black Planar UltraRes User Manual 15 Powering On Off Planar UltraRes Displays 16 Planar UltraRes User Manual Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box Part LCD module LCD mounts optional Mounting template Description One per box If ordered this will be inside a separate box inside the LCD box Note If you do not use Planar s mounts you need to ensure the mounts that you purchase can adequately support the display Used to line up where the wall mounts will be installed This is included with Planar s optional LCD mounts Number 1 1 Planar UltraRes User Manual Unpacking and Checking Accessories Picture Unpacking and Checking Accessories Part Description Kickstand Mounts to the display when bracket Planar mounts are purchased M4x8 Used to mount the kickstand Panhead bracket screws 4 Number Planar UltraRes User Manual 5 E g i amp Picture Ac
37. e and time Local Time Zone Format is XST offset XDT offset Mmm vic dow Mmm vic dow For example PST 8 PDT 7 M3 2 0 M11 1 0 specifies U S Pacific time as of 2007 The abbreviations for standard and daylight saving times must be at least 3 characters Use offset for time zones west of GMT offset for time zones east of GMT If your locale does not observe daylight saving omit everything after the first offset For example EST 5 is correct for most of Indiana which stays on U S Eastern Standard time all year The first Mmm vic do the month week and day of week that starts daylight saving The second Mmm vik the month week and day of week that ends daylight saving Ranges are mm 1 1 jow 0 6 where 0 Sunday The time change occurs at 0200 local time The start and end of daylight saving default to first Sunday of April and last Sunday of October NOTE As of 2007 U S locales which observe daylight saving time must enter start and end dates For example ESTSEDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Specify local time zone You may enter spaces for convenience but they are ignored in the input The instructions above are not exhaustive Any valid value for Linux TZ environment variable is correct PST 8PDT 7 M3 2 0 M11 1 0 Set time zone 1 Set the date and time manually in the box under the Manual Date and Time section The date format is very exact Fill in the current date and time usi
38. e natural resources This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the cor rect method of disposal Espa ol E Deshecho de equipos el ctricos y electr nicos aplicable a la Uni n Euro pea y a otros paises europeos con programas de reciclaje independientes La presencia de este s mbolo en el propio producto o en su material de embalaje indica que no se debe tratar como residuo dom stico cuando desee deshacerse de l En su lugar debe entregarlo en el punto limpio correspondiente de reciclaje de equipos el ctricos y electr nicos Ase gur ndose de que este producto se desecha de forma correcta ayudar a evitar posibles consecuencias negativas para la conservaci n del medioambiente y la salud humana consecuencias que podr an darse si se deshace del producto de forma inadecuada El reciclado de materiales ayuda a conservar los recursos naturales Este s mbolo solamente es v lido en la Uni n Europea Si desea deshacerse de este producto p ngase en contacto con las autoridades locales o con su distribuidor y pida informaci n sobre el m todo de disposici n adecuado Portugu s m Elimina o de equipamentos el ctricos e electr nicos usados aplic vel na Uni o Europeia e noutros pa ses europeus com programas pr prios de recolha destes equipamentos Este simbolo colocado no produto ou na respectiva embalage
39. e the equipment should ever need to be shipped Wall mounts must be secure The wall must be strong enough to hold the UltraRes display mounts and cables Planar UltraRes User Manual 16 Slight pressure on the LCD will cause distortion of the image Heavier pressure will cause permanent damage Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts Caution The front polarizer is soft and subject to scratches from sharp objects 17 The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen Take care when handling items near the screen Planar UltraRes User Manual English E Disposal of old Electrical amp Electronic Equipment Applicable throughout the European Union and other European countries with separate collection programs This symbol found on your product or on its packaging indicates that this product should not be treated as household waste when you wish to dispose of it Instead it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product The recycling of materials will help to conserv
40. elding is provided and or additional ventilation is provided to keep the display within its nominal operating parameters Cooling Requirements For optimal performance active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display Planar UltraRes User Manual Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four separate outputs that feed into the 84 display as one image You can use any combination of HDMI DisplayPort or DVI There are two main modes of operation for the UltraRes Display e Single 4K inputs 24 25 30Hz Four headed input 4K 60Hz Using four separate outputs provides the ultra HD resolution needed for superior image quality In the following example each number represents an output All four quadrants outputs are fed into the 84 display and turned into one ultra high resolution image Planar UltraRes User Manual 7 Using the Remote Control Using the Remote Control The UltraRes remote control can be used for a variety of functions including turning the display on and off and assigning individual inputs Select individual inputs Turn display on off e ap ih prosa PLANAR Select single or multiple input connections 8 Planar UltraRes User Manual Turning Power On Off Turn
41. emote Monitoring 66 ambient operating temperature 82 aspect ratio landscape 81 portrait 81 auto power off timer 45 avoiding temporary image retention 5 backlight intensity changing 46 barometric pressure 82 baud rate 70 before you begin installing a wall 11 tools equipment list 11 brightness screen 81 C certifications 91 changing backlight intensity 46 changing frame delay 46 cleaning the LCD screen 11 color gamut LCD module 82 communicating via RS232 commands 73 compatible video sources 83 conformity information 91 connecting AC power 30 IR sensor 30 RS232 cable 73 sources 31 UltraRes Control software 44 controlling display via Remote Monitoring 62 cooling requirements 11 D date changing in Remote Monitoring 69 dimensions 51 display front and side 51 display rear 52 LCD module 81 pedestal mount 57 display basics 7 dimensions front and side 51 rear 52 installing 21 disposal information 4 drawings 51 E equipment list 11 error codes in UltraRes Control software 50 85 european union disposal information 4 Planar UltraRes User Manual F fast startup power standby mode 45 firmware upgrading 47 frame delay changing 46 frame tearing fixing 46 H humidity 82 input setup 9 inputs supported formats 9 installation before you build 21 of display on a wall 22 of LCD 21 of video wall 11 planning 11 space requirements 11 Ultra
42. en veroorzaakt door een onrechtmatig wegwerpen van het product te voorkomen De recyclage van materialen helpt het behoud van natuurlijke bronnen Dit symbool is alleen geldig in de Europese Unie Als u dit product wenst weg te gooien dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birli i nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yal
43. ents for installation 11 specifications environmental 82 LCD module 81 LCD optical 81 mechanical 81 multiple input compatibility 83 signal compatibility 83 standby mode fast startup power 45 identifying 14 iii Planar UltraRes User Manual low power 45 via UltraRes Control 45 supported formats for multiple inputs 32 7 temperature operating 82 requirements for normal use 6 temporary image retention avoiding 5 definition 5 thermal guidelines 6 time changing in Remote Monitoring 69 TIR see temporary image retention tools equipment list 11 troubleshooting during installation 85 error codes in UltraRes Control software 85 symptoms 87 turning on off local dimming 46 turning power on off 9 U UltraRes Control auto power off timer 45 connection status 44 error codes 50 installing software 37 installing USB drivers 40 powering on off display 13 setting up multiple inputs 32 setting up single inputs 36 setting up sources 44 standby mode 45 troubleshooting via error codes 85 UltraRes display basics 7 compatible signals 83 installing on a wall 22 standby mode 14 supported RS232 commands 78 uniformity LCD module 81 Index unit status for Remote Monitoring 62 unpacking accessories 17 upgrading firmware via UltraRes Control software 47 usage information 5 USB drivers installing for UltraRes Control software 40 using the kickstand bracket 29
44. er Manual Maximum Optimal 20 25 C 20 C 10 C 100 120V 200 240V 49 61Hz lt 0 5W 460W typ Minimum Typical 72 NTSC 100 REC709 0 645 0 335 0 300 0 620 0 150 0 060 0 279 0 292 10 000K 16 7M 3840 x 2160 Notes All performance specifications are maintained within this temperature range non condensing 550W x 3 42 BTU 1881 BTU hr max 460W x 3 42 BTU 1573 2 BTU hr typ Signal Compatibility Signal Compatibility The UltraRes display supports the following video modes Compatible Video Sources Signal Type Resolution Frame Rate Hz Line Rate kHz Pixel Rate MHz PC 960 x 2160 60 135 000 148 500 HDTV 1080p 24 27 000 74 250 1080p 25 28 125 74 250 1080p 30 33 750 74 250 1080p 50 56 250 148 500 1080p 60 67 500 148 500 UHDTV 3840 x 2160 24 54 000 297 000 3840 x 2160 25 56 250 297 000 3840 x 2160 30 67 500 297 000 Multiple Input Compatibility 2 T Signal Type Resolution Frame Rate Hz 5 EE S r Tr JAO a PC 960 x 2160 60 HDTV 1080p 24 Vo v 1080p 25 JM 7 1080p 30 Vivo v 1080p 50 volvo v 1080p 60 y WM v UHDTV 3840 x 2160 24 3840 x 2160 25 3840 x 2160 30 Planar UltraRes User Manual 83 Signal Compatibility 84 Planar UltraRes User Manual Error Codes in the UltraRes Control Software Troubleshooting During Installation Th
45. ettings like scheduled power on off and other setup options Click here to reset software options to factory default Reset ALL to Factory Default Product ID Link m You can change the link at the top center of every web page to point to any web page you choose To return to the default setting just delete any custom setting here Product ID Link http www planar com Click here to modify the product ID link Change Product ID Link Advanced Settings In normal operation Remote Monitoring uses system queries on a regular basis to monitor each display for source sync status and to verify the display is responding to RS232 commands as well as to check for any configured alert conditions such as power supply status Selecting this option disables activity generated by this background polling NOTE This is for diagnostic use only This setting is NOT saved Selecting this option disables all alerts Disable polling for alert conditions Change Advanced Settings 1 Click the Choose File button to locate the latest UltraRes software that you downloaded from Planar s website Note Make sure the software is downloaded to a local drive 2 Click the Load Software button to load the new software This process can take a few minutes depending on the speed of your network It is very important that you do not interrupt the load process once it begins 3 If you want to reset ALL settings to the factory default c
46. f the page Planar UltraRes PLANAR Unit Status Display Control Software Setup Power On Off urce Setup Software Update vanced Setup Admin Settings Network Setup Current Version V1 0 Mar 6 2013 12 38 46 Click Browse to select softwere image file to load Date and Time Access Control Choose File No file chosen Software Setup After browsing to select softwere image file click here to load Reboot Load Software Fri 15 Mar 2013 16 10 40 POT The original Remote Monitoring softvare that came with your hardvare is located on the distribution media Updated Remote Monitoring software is made available for dovmload from the Planar website If you dovnload new softvare first save it to a local drive then brovse to locate and load it using the instructions below To load new Remote Monitoring software 1 You must know the location of the new software image file that you wish to load 2 Click the Browse button to locate the softwere image file to los 3 Click the Load Software button to load the softwere The load process can take a few minutes depending on the speed of your network it is very important that once the load process begins it is not interrupted If you have difficulty see the user manual for more instructions Reset to Factory Default Clicking the button below resets ALL settings to the factory default This includes network settings date and time etc as well as s
47. f the window will show Disconnected File Tools Help Connection Status Disconnected Connect Update Source Settings Display Blank Screen Info Error Log Input Source Multiple Input Setup 2 DisplayPort1 Input 1 Input3 Based onInputSource 2 BasedoninputSouce OQ DisplayPort 1 DisplayPort3 HDMI 1 HDMI 3 Current DisplayPort3 DisplayPort2 DisplayPort3 DisplayPort4 HDMI 1 HDMI 2 Input2 Input4 Based on Input Source e 3 Based on Input Source e DisplayPort2 DisplayPort4 HDMI 2 HDMI 4 Input Mode Current DisplayPort2 Current DisplayPort4 Single Input Current DisplayPort1 HDMI 3 HDMI 4 2 Multiple Inputs Status Disconnected 1 Connect from the PC on which the software is installed to the UltraRes display using a USB connection 2 Click the Connect button to start the connection process 42 Planar UltraRes User Manual Installing USB Drivers 3 The tool will then attempt to auto detect any inputs that are already connected If one is detected the following window appears with information already filled in Fr o Everon DO E Serial v Auto Detect Serial number ID Port Name Baud Rate Parity Data Bits Stop Bits Handshake If no inputs are auto detected you will see a window similar to the following Notice all fields are grayed out and cannot be changed Data Bits v Stop Bi
48. grammen Dieses Symbol zu finden auf Ihrem Produkt oder dessen Verpackung macht Sie darauf aufmerksam dass dieses Produkt bei der Entsorgung nicht als Hausm ll behandelt werden darf Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Alt ger ten gegeben werden Helfen Sie mit potenziell sch dliche Einfl sse auf Umwelt und Gesundheit die durch eine unsachgem e Entsorgung dieses Produktes entstehen k nnen zu vermeiden und entsorgen Sie dieses Produkt ordnungsgem Recycling hilft nat rliche Rohstoffe einzusparen Dieses Symbol ist nur innerhalb der europ ischen Gemeinschaft g ltig Wenn Sie dieses Produkt entsorgen m chten wenden Sie sich bitte an Ihre rtliche Beh rde und fragen Sie nach der ordnungsgem en Entsorgungsmethode Nederlands E Verwijderen van oude elektrische en elektronische apparatuur toepas selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma s voor afvalverzameling Dit symbool dat op het product of zijn verpakking is aangebracht geeft aan dat dit product niet mag worden behandeld als huishoudelijk afval als u het wilt wegwerpen U moet het afgeven bij een specifiek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur Door te garan deren dat u dit product op de correcte manier wegwerpt helpt u potenti le negatieve gevolgen voor het milieu en de menselijke gezondheid die zouden kunnen word
49. he On Off buttons on the remote control See Using the Remote Control on page 8 for more information Using the Power On Power Off buttons in the UltraRes Control software tool See Using the UltraRes Control Software on page 42 for detailed information about the UltraRes Control software aL UltraRes Control File Tools Help Connection Power Status Connected Status Off ErrorCode None Disconnect LIL UpdaR Power On Power Off Source Settings Display Blank Screen Info Input Source Multiple Input Setup DisplayPort 1 Input 1 nput3 DisplayPort2 Q Based on Input Source 2 Based on Input Source e DisplayPort3 DisplayPort 1 DisplayPort 3 DisplayPort4 HDMI 1 HDMI3 i Current DisplayPot3 gt HDMI1 Current DisplayPort 1 playP HDMI 2 Input2 Input 4 HDMI 3 Q Based on Input Source o Based on Input Source e gt HDMI4 DisplayPort2 DisplayPort4 HDMI 2 HDMI 4 pit Mode C t DisplayPort4 i urreni isplayPo Single Input Current DisplayPort2 play Multiple Inputs e Use the UltraRes Remote Monitoring software See Planar UltraRes Remote Monitoring Software on page 61 Planar UltraRes User Manual 13 Powering On Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode look for the small Standby LED If it is off you will not see the LED If it is on but in Standby mo
50. ing Power On Off There are several ways to turn the power on and off Using the On Off buttons on the remote control See Using the Remote Control on page 8 for more information Using the Power On Power Off buttons in the UltraRes Control software tool See Using the UltraRes Control Software on page 42 for detailed information about the UltraRes Control software e Use the UltraRes Remote Monitoring software See Planar UltraRes Remote Monitoring Software on page 61 Input Setup You can set up your Planar UltraRes display using multiple or single inputs Both are explained below You can select multiple or single input mode using the remote control the UltraRes Control tool or by using RS232 commands For more information see Setting Up UltraRes Using Multiple Inputs on page 32 and Setting Up UltraRes Using Single Inputs on page 34 Used to receive signals from RS232 connector the remote control AMAM e UT 3 1 E ha a ted td td d 0 0 0 0 0 0 00 00 0 0 e NPUT 1 INP o Used to connect to the Used to send serial commands to the Remote Monitoring software display Also used for diagnostic purposes Supported Formats for Multiple Inputs The following formats for multiple inputs are supported e 4x DisplayPort or HDMI DVI 1080p 24 50 60Hz e PC with DisplayPort or HDMI DVI or mix of both e External video processors e 4x DisplayPort or HDMI DVI 960 x 2160 60Hz e Needs a PC with a
51. ingle and Double Sided 6 38 5 26 162 0 133 7 1 19 30 2 REAR TRIM SHEET SINGLE PEDESTAL ONLY meee 87 30 2217 5 nee PK UNIT SINGLE SIDED oe 2X REMOVABLE TRIM FOR TIE DOWN AND DOUBLE SIDED CABLE ACCESS PEDESTAL Single sided pedestal with display installed on one side Double sided pedestal with display installed on each side Planar UltraRes User Manual 59 Optional Pedestal Mount Single and Double Sided 60 Planar UltraRes User Manual Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is software that displays information about the display via a web browser It is used primarily for monitoring reporting and some control for example manually powering the displays on and off Remote Monitoring Home This is the first page you will see when you open the Planar UltraRes Remote Monitoring software Planar UltraRes PLANAR SAO sc Unit Status Display Control Remote Monitoring Home P On Off s Use the menu at left to select Remote Monitoring functions ource Setup Access Control Software Setup q Reboot Fri 15 Mar 2013 15 19 10 PDT Planar UltraRes User Manual 61 Planar UltraRes Remote Monitoring Software Unit Status The Unit Status page shows a list of the different
52. is complete you will see a message box similar to the following example E Firmware Upgrade Succeded Oo Upgrade complete Cycle AC power on display Planar UltraRes User Manual 49 Error Codes Error Codes To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes see Error Codes in the UltraRes Control Software on page 85 File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update PowerOn Power Of Source Settings Display Blank Screen Info E Error Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supplies 1 and 2 Failure JAC Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supply 2 Failure AC Power Supply 1 Failure lac Power Supplies 1 and 2 Failure AC Dmr umakit Tailors 2 3 4 5 6 7 8 9 Status Connected Serial COM55 50 Planar UltraRes User Manual UltraRes Dimensions Display Dimensions Front and Side Views 1 89 JJ Lo 48 0 75 54 305 1 1918 7 775 Planar UltraRes User Manual 51 Display Dimensions Rear View D
53. is section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time If you are not able to solve your issue in this section please contact Planar s Technical Support team for assistance Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes that may appear in the error log see the table below Led UltraRes Control File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update PowerOn Power Off Source Settings Display Blank Screen Info Error Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure lac Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supplies 1 and 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure Coan Ow e OJN E AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Danina OPE Oe Bt In Status Connected Serial COM55 Planar UltraRes User Manual 85 Error Codes in the UltraRes Control Software Error Code AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure DC
54. isplay Dimensions Rear View 23 62 600 0 11 81 i 300 0 O o I s 7 87 200 0 15 75 400 0 p ST E E to ok A 4X M8X15 MOUNT HOLES SERVICE PANEL LOCK SCREW USE PH2 SERVICE PANEL CAPTIVE SCREWS 52 Planar UltraRes User Manual Landscape Wall Mounts Front View Landscape Wall Mounts Front View 75 54 1918 7 2X PANEL HANGER I s z DISPLAY OUTLINE 4 75 Id a 120 7 o f 20 27 514 8 14 90 378 4 43 73 1110 7 35 84 910 4 26 6 6 i ry Py i g t Eu KICKSTAND PANEL LOCK SCREWS Planar UltraRes User Manual 53 Landscape Wall Mounts Sides Views UU i SS Th DWH MH lt z x YY A hhIhWW UU 30 0 MINUMUM Lo 1 18 Portrait Wall Mounts Front View Portrait Wall Mounts Front View 2X PANEL HANGER 43 73 1110 7 DISPLAY OUTLINE I i a 4 75 ll 120 7 T 36 17 918 8 ol 30 81 782 4 1 0 PANEL 1 67 65 75 54 1718 4 1918 7 AC INLET o 26 6 6 M M SERVICE KICKSTAND
55. lanar Unit Status Display Control Power On Off Source Setup Advanced Setup Admin Settings Network Setup Access Control Software Setup Reboot Fri 15 Mar 2013 16 08 15 POT UltraRes PL AR Date and Time Using an NTP server to automatically set date and time is not required but is recommended You should use a locally maintained NTP server if possible othervise search for a public time server near you that allovs general access The availability of public time servers is a courtesy provided by their administrator please honor the access policy of any server you use If you choose to only manually set the time and date you will need to reset the correct time and date whenever the Planar device loses power there is no battery backup You should always set the correct timezone information To operate in Universal time UTC formerly GMT you can leave the timezone blank Date and Time Server NTP server name or address 1925 41 41 Poll interval in minutes min 5 max 1440 60 Apply Changes Click here to apply server and interval settings changed above Apply new date and time server settings Manual Date and Time Enter local time and date as MM DD hh mm YYYY 12 digits required use 24 hour clock Manually set date and time Speces end punctuation are ignored 090514552002 is also OK There must be 12 digits in correct order 03 15 16 08 2013 Set dat
56. lick the Reset ALL to Factory Default button This includes network settings date and time etc as well as display settings Caution Using this option will reset all of your configurations and reboot the remote monitor Because this includes network settings be aware that the UltraRes Remote Planar UltraRes User Manual 71 Planar UltraRes Remote Monitoring Software Reboot 72 Monitoring software may not configure to the same network address after the system reboots 4 When you click Reset ALL to Factory Default you receive the Confirm Factory Reset page Click OK Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default The top of each page shows the Planar logo which is a link to http www planar com You can change this link to refer to any URL that you find useful by typing it into the Product ID Link box To make this link live click Change Product ID Link In normal operations Remote Monitoring polls the displays at a rate of one per second to look for user requests that have been made using the IR remote control and the on screen menus In some situations this polling can have a noticeable performance impact If you want to disable this polling select the Disable polling for alert conditions checkbox When you are finished click Change Advanced Settings Click Reboot now to reboot your system The reboot takes about 90 seconds Unit Status Planar Ultra
57. m indica que o produto n o deve ser tratado como lixo dom stico aquando da sua elimina o Em vez disso deve ser entregue num ponto de recolha de eq uipamentos el ctricos e electr nicos para posterior reciclagem Ao garantir a correcta elimina o deste produto estar a evitar consequ ncias poten cialmente negativas tanto para o ambiente como para a sa de humana A reciclagem de materiais ajuda a preservar os recursos naturais Este simbolo apenas v lido na Uni o Europeia Se quiser eliminar este produto contacte as enti dades locais ou o seu fornecedor para ficar a saber qual o m todo de elimina o correcto Svenska E Avfall av f rbrukad elektrisk och elektronisk utrustning Tillampbart i hela Europeiska unionen och andra europeiska l nder med separata samlingsprogram Den har symbolen som finns pa din product eller pa dess forpackning p visar att produkten inte ska behandlas som hush llsavfall nar du vill sl nga bort den Ist llet ska den l mnas ver till en l mplig uppsamlings punkt f r tervinning av elektriska och elektroniska utrustningar Genom att tillf rs kra att den h r produkten tervinns p ett riktigt s tt hj lper du till med att f rhindra m jliga negative konsekvenser f r milj n och m nsklig h lsa Det kan annars orsakas p grund av ol mplig sophantering av den h r produkten tervinning av material kommer att hj lpa till att bevara naturtillg ngar Den h r symbolen r e
58. n a Wall Installing an UltraRes Display on a Wall Caution For whatever structure is used to mount the display be sure that it is sufficiently engineered to handle the weight of the display Also be sure to purchase the correct hardware needed to support the display mounted to that structure 1 Find the center point of the display on the wall where you intend to install it 2 Draw a short about 1 horizontal line and a vertical line to match the edge of the display 22 Planar UltraRes User Manual Installing an UltraRes Display on a Wall Center notch alignment 3 Use the provided template to determine the center points of the wall mounts The V notches are labeled L for a landscape display or P for a portrait display Use the appropriate V notch to align with the horizontal line drawn in the previous step Planar UltraRes User Manual 23 Installing an UltraRes Display on a Wall 4 Inthe hole marked Top on the template mark the center of the hole on the wall Note If you are installing a landscape display and the template is too long you can break the template at the notch labeled P 5 Letthe template hang vertically so it is plumb as the bottom hole in the template determines where the bottom mount will be installed 6 Screw in the appropriate hardware in the bottom hole of the template that corresponds with your display orientation 7 Rem
59. ndast giltig inom den Europeiska unionen Om du vill sl nga bort den h r produkten ska du kontakta lokala myndigheter eller terf rs ljar och fr ga efter l mplig avfallsmetod European Union Disposal Information Frangais E Mise au rebut des quipements lectriques et lectroniques usag s Valable dans l ensemble de l Union Europ enne ainsi que dans les pays europ ens disposant de programmes distincts de collecte des d chets Ce symbole appliqu sur votre produit ou sur son emballage indique que ce produit ne doit pas tre trait comme un d chet m nager lorsque vous voulez le mettre au rebut II doit au contraire tre remis a un site de collecte agr pour le recyclage des quipements lectriques et lectroniques En veillant a ce que ce produit soit mis au rebut de fagon ad quate vous contribuerez pr venir les cons quences potentiellement n gatives sur l environnement et sur la sant humaine qui risqueraient de se produire en cas de mise au rebut inappropri e de ce produit Le recyclage des mat riaux contribuera galement conomiser les res sources naturelles Ce symbole n est valable que dans l Union Europ enne Si vous souhaitez mettre ce produit au rebut veuillez prendre contact avec les autorit s locales ou avec votre revendeur et renseignez vous sur la m thode de mise au rebut correcte Italiano Smaltimento delle attrezzature elettriche ed elettroniche usate applicabile in tut
60. ng exactly the format shown on the page Click Set date and time 2 If you want to have the server periodically check the time from a network source fill in the NTP server name or address and poll interval in the Date and Time Server section Click Apply new date and time server settings Note If you don t have a preferred NTP server then www pool ntp org is a reasonable choice for most installations 3 Carefully read the instructions in the Local Time Zone section Fill in the text box and click Set time zone Note The start and end of daylight saving time default to the first Sunday of April and the last Sunday of October As of 2007 U S locales that observe daylight saving time must enter start and end dates in this section For example EST5EDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Planar UltraRes User Manual 69 Planar UltraRes Remote Monitoring Software 70 Access Control The Access Control page allows you to set parameters needed to access the web the Remote Monitoring network RS232 commands as well as select the correct baud rate Planar UltraRes PLANAR Se Unit Status Display Control Access Control Power On Off Source Setup Web Access Ad d Sett rena Password protection is an optional feature to restrict access to the system om NOTE After passwords are set the number of characters shown in the input boxes below does not reflect the actual length of
61. nputs You can set up single inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is an small example K _ I COM8 19200baud Tera Term VT File Edit Setup Control Window Help lt ins 5 gt CB INS 5 gt 74 Planar UltraRes User Manual RS232 Commands RS232 Commands The RS232 connection must use the following settings e 19200 baud rate e 8 data bits e 1 stop bit e No parity bit No HW RTS CTS or SW XON XOFF flow control Command Format Commands sent from the initiator to the follower must have the following format www xyz CR Where e and Y indicate the start and end of the command data If these characters are present the CLI processor shall assume that valid CLI data is present in the command string If these characters are not present in the command the CLI processor shall assume the data is not valid CLI data and ignore it e www indicates the command code This field is case insensitive i e PWR pwr and PwR should all be treated as PWR e x is the destination parameter This is an optional parameter that indicates which memory the command is referencing This parameter is reserved and shall not be used at this time y is the operand which can have one of the following values e 7 Get operand e Set operand
62. ock e g 1400 2pm MONDAY On at Off at TUESDAY On at Off at WEDNESDAY On at Off at THURSDAY On at Off at FRIDAY On at Off at SATURDAY On at Off at SUNDAY On at Off at Submit Changed Settings Click to change settings Change Power On Off Settings Planar UltraRes User Manual 63 Planar UltraRes Remote Monitoring Software Source Setup The Source Setup page allows you to perform the same tasks that you can using the UltraRes Control software select single or multiple input model select an input source for each input in single input mode and different options for selecting inputs in multiple input mode Planar UltraRes PLANAR St Unit Status Display Control Source Setup Power On Off Source Setup Input Mode Advanced Setup Admin Setti Single 9 Multiple Network Setu Input Source Date and Time Access Control DisplayPort1 HDMI 1 Software Setup s D DisplayPot2 HDMI 2 Reboot O Displaypot3 HDMI 3 Fri 15 Mar 2013 16 00 07 PDT i DisplayPot 4 HDMI 4 Multiple Input Input 1 Based on Input Source DisplayPort1 9 HOMI i Input 2 Based on Input Source DisplayPort 2 Homi 2 Input 3 Based on Input Source DisplayPort 3 HDMI 3 Input 4 Based on Input Source DisplayPort4 9 HDMI 4 64 Planar UltraRes User Manual Planar UltraRes Remote Monitoring Software Advanced Setup The Advanced Setup page allows you to perform many of the same t
63. odowisko i zdrowie ludzi powodowanym przez niew a ciwe usuwanie produktu Przetwarzanie materia w pomaga w zachowaniu zasob w naturalnych Ten symbol obowi zuje wy cznie w krajach Unii Europejskiej Informacje dotycz ce prawid owej metody usuni cia tego produktu mo na uzyska u w adz lokalnych lub u dostawcy Suomi E Vanhojen s hk ja elektroniikkalaitteiden h vitt minen Soveltuva kaik kialla Euroopan unionin alueella sek muissa Euroopan maissa joilla on erilliset ker ysohjelmat Jos tuotteessa tai sen pakkauksessa on t m symboli sit ei pid h vitett ess k sitell tavallisena kotitalousj tteen vaan se kuuluu toimit taa s hk ja elektroniikkalaitteiden kierr tyspisteeseen Varmistamalla ett t m tuote h vitet n asiaankuuluvalla tavalla autat est m n mah dollisia ymp rist lle ja ihmisille koituvia negatiivisia seuraamuksia joita sen v r nlainen h vitt minen voi aiheuttaa Materiaalien kierr tt minen auttaa s ilytt m n luonnonvaroja T m symboli on voimassa ainoastaan Euroopan unionin alueella Jos haluat h vitt t m n tuotteen ota yhteytt paikallisiin viranomaisiin tai j lleenmyyj n ja tiedustele asiaankuuluvia h vitt mistoimenpiteit Planar UltraRes User Manual Deutsch E Entsorgung von elektrischen amp elektronischen Altger ten geltend f r die europ ische Gemeinschaft und andere europ ische L nder mit separaten Sammelpro
64. ottom Half Frame Delay o dy Status Connected Serial COM55 Planar UltraRes User Manual 47 Upgrading Firmware 48 2 A file called 4K xml will be part of the release package Navigate to this section and click Open to begin the upgrade process x v Search Release 2 ng Open gt gQ Organize New folder o Favorites Name Date modified Type Si E Desktop 4Kxmi 10 22 2012 3 07 PM XML Document J Downloads Maltaxm 8 8 2012 9 56 AM XML Document Recent Places Vailxmi 6 14 2012 8 44 AM XML Document I Libraries Documents Music 5 Pictures Subversion Videos amp Computer Be OSDisk CA z lil File name v XML files xml X Canen Note The upgrade can be initiated from ON or standby mode Planar UltraRes User Manual Upgrading Firmware 3 The upgrade process will take about 40 minutes Be sure you are prepared for this amount of time before you initiate the upgrade process File Tools Help Connection Power Status Connected Status Firmware Upgrade Error Code None p Power Off date er Or ower Off Display Blank Screen Info Error Log Local Dimming 5 2 On Upgrading FPGA 1 1 of 1 Downloading 12 4 Theupgrade process status bar will show where you are in the upgrade process as the upgrade proceeds 5 When the upgrade
65. ove each screw and the template 24 Planar UltraRes User Manual Installing an UltraRes Display on a Wall 8 Line up the middle hole of the top wall mount with the screw hole drilled from the template Note This picture shows mounts for a landscape installation 9 Tighten the screw into the mount 10 Use a level to make sure the mount is level 11 Then install additional screws as needed Note Screws installed near the hooks provide the best support 12 Install the center screw in the bottom mount and repeat steps 10 11 for any additional screws that you want to install Note that there are open mount channels on the brackets So you can install the screws wherever necessary along those channels Planar UltraRes User Manual 25 26 Installing an UltraRes Display on a Wall 13 Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws 572 4072 00 REV 01 Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual Installing an UltraRes Display on a Wall 14 Using two people carefully hang the back display onto the top wall mount bracket using the square brackets on the back of the display Caution Be sure that these are securely hung as the top of the wall mount will hold most of the weight of the display Planar UltraRes User Manual 27 Installing an UltraRes Display on a Wall 15 On the bottom wall moun
66. raRes Control 13 on off for remote monitoring 63 turning on off 9 pressure barometric 82 R rear clearance requirements 81 rebooting Remote Monitoring 72 recommended usage 5 regulatory information 91 remote control setting up single inputs 35 Remote Monitoring 61 Access Control 70 Admin Setup 66 Date and Time 69 Display Control 62 Home 61 Network Setup 67 power on off 63 rebooting the system 72 Software Setup 71 Unit Status 62 resolution of LCD module 82 RS232 command formats 75 command response examples 77 commands 75 communication 73 connecting the cable 73 response formats 76 setting up multiple inputs 73 setting up single inputs 74 supported UltraRes commands 78 S safety information 2 instructions 2 screen brightness 81 service plans ii setting up baud rate 70 inputs 9 multiple inputs 32 73 multiple inputs using UltraRes Control software 32 network in Remote Monitoring 67 single inputs 34 74 single inputs using remote control 35 single inputs using UltraRes Control software 36 software in Remote Monitoring 71 sources via UltraRes Control 44 signal compatibility 83 for UltraRes display 83 single inputs setting up 34 setting up using remote control 35 setting up using UltraRes Control software 36 setting up via RS232 commands 74 supported formats 9 sources connecting 31 setting up in UltraRes Control software 44 space requirem
67. rorCode None PowerOn Power Off Source Settings Display Blank Screen info Error Log Input Source Multiple Input Setup DisplayPort 1 Input 1 Input3 DisplayPort2 BasedoninputSource BasedoninputSource O gt DisplayPort3 _ DisplayPort 1 DisplayPon3 gt pi HDMI 1 HDMI 3 _ DisplayPort 4 Current curen Com Input2 Input 4 gt Based on Input Source e C Based on Input Source e 2 DisplayPort2 Q DisplayPor4 HDMIZ HDMI4 is Current amp DisplayPort4 Single Input ij O Multiple Inputs Status Connected Serial COM55 File Tools Help Connection Power Status Connected Status On Error Code None Disconnect Update PowerOn PowerOf Source Settings Display Blank Screen Ino EnrorLog Input Source Multiple Input Setup D DisplayPort 1 Input par _ DisplayPort2 9 Based on Input Source e DisplayPort3 DisplayPort 1 5 peA HOM HDMI3 HDMIT curen GD ia gt gt HDMI2 Input 2 Input 4 gt HDMI3 BasedoninputSource 4 BasedoninputSource gt HDMI4 9 DisplayPort2 9 DisplayPort4 HDMI2 O HDMI4 Input Mode id sa RE Current DisplayPon2 Ca Multiple Inputs Status Connected Serial COM55 i Planar UltraRes User Manual 33 Connections Setting Up UltraRes Using Single Inputs Instead of having one central device into which you can connect and define your source inputs single sour
68. rr rss rss ss 9 Supported Formats for Single Inputs ssseeeersrerrrrrerrrrrrrrrrrr rr rer rr rr rr rr rr rr rss 9 Installing a Planar UltraRes Display sssssseeseeserererrrrrrrrrrrrrrrrrr rr rr rr rr rr rr rr rr Krk sea 11 Before TOU BEM as spas es des RR Egas Do a RD a o DRC as dia 11 Tools Equiprent LIST assespuesabiiaeda atado instale side saisraderiduddabiiaiesiceandada 11 Other Things You May Need ssa seas a Ee rr rr rr rr rr rr rr rr rr kretsa 11 Plan Your Installation spas grata gas alarde gd Laden rr rr rr KKR rs KKR RR KKR RK setae 11 Supported Graphics Cards assusta dc En nnr a ais a ER dp EN KE E 12 Recommended PCS svens ads sera serber iin isens ns E Cras alia pa Deals E TEE a 12 Powering On Off Planar UltraRes Displays 0 cc cece cece cece eee ence ence ence eeeeeees 13 Planar UltraRes in Standby Mode cece cece cect ence ene e ence rr rr rr rr rr rr rr sa 14 Unpacking and Checking Accessories ssssesesesererrerrrrrrrrrrrrrrrrrr rr rr rr rr rr rr rr rr rr rss sa 17 LOD M d le DOM 405003 cries us chaste eaasmbnsstaaseeeetndabiws badabseacedalecsduawess 17 Accessory KIU salas Quid apra Rea cue vo Sa Da SS a LT RANN 19 Planar UltraRes User Manual i Table of Contents LCD Installaties sock c cep creer Ds Selec etek te Das DD a cues 21 Installing an UltraRes Display on a Wall cece cece cece ence n ene rr rr nee en arena 22 Using the Kickstand Bracket s ssssssesseerererrerrrrrrrrrrrrrrrrrrrr rr
69. t there is locking hardware in the bottom corners of the mount Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall 28 Planar UltraRes User Manual Installing an UltraRes Display on a Wall Using the Kickstand Bracket The kickstand bracket is used for service mode without having to remove the display from the wall Use the following instructions to put the display in service mode 1 Loosen the captive locking screws on both sides of the bottom mount 2 Pull the display out and then swing out the kickstand to hold it in place The kickstand will nest into the kickstand bracket notch Service position with kickstand supporting display Othe WWiw rwosiW W W W Ww iw wi WW Planar UltraRes User Manual 29 Connections Connections In order to get your UltraRes display up and running you need to make three main connections AC power to the display the wired IR module and your sources Connecting AC Power Using the supplied AC power cord connect one end to a grounded outlet and the other to the AC power input next to the I O panel the bottom of the UltraRes display Connecting the Wired IR Module In order for the remote control to work you need to connect the wired IR module to the display also on the bottom of the I O panel Then place the IR receiver in the desired place on or near the display 30 Planar UltraRes User M
70. t Source DisplayPort3 DisplayPort 1 C DisplayPort 4 C EENEI Curent HDMI 1 Input2 Based on Input Source DisplayPort2 HDMI2 Current HDMI2 o e Input 3 Q Based on Input Source DisplayPort3 HDMI3 Current HDMI3 DisplayPort4 HDMI4 Current HDMI4 o Status Connected Serial COM55 Planar UltraRes User Manual nstalling the UltraRes ontrol Software The UltraRes Control software is used as your primary tool for display setup Use the following instructions to install the UltraRes Control software 1 Save the UltraRes Control exe program to your computer s hard drive 2 Double click the exe file to open the installer program FH Planar UltraRes Control o E ES Welcome to the Planar UltraRes Control Setup Wizard PLANAR The installer will guide you through the steps required to install Planar UltraRes Control on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Planar UltraRes User Manual 37 38 3 Click Next to continue Select Installation Folder PLANAR The installer will install Planar UltraRes Control to the following folder To install in this folder click Next To install
71. ta la Comunit Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata II simbolo trovato sul prodotto o sulla sua confezione indica che il prodotto non pu essere trattato come i domestici quando il momento di smaltirlo Al contrario deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche As sicurando che il corretto smaltimento di questo prodotto si aiuter a preve nire potenziali conseguenze negative sull ambiente e sulla salute umana che possono essere provocate da uno scorretto smaltimento di questa attrezzatura materiali riciclati aiuteranno a conservare le risorse naturali Questo simbolo valido solo nell Unione Europea Per smaltire questo prodotto mettersi in contatto con le autorit locali o con il rivenditore e chiedere informazioni sul corretto metodo di smaltimento Polski Usuwanie zu ytego sprz tu elektrycznego i elektronicznego Dotyczy kraj w Unii Europejskiej i innych kraj w europejskich z oddzielnymi programami zbi rki odpad w Obecno tego symbolu na produkcie lub na opakowaniu z produktem oznacza e tego produktu nie mo na wyrzuca razem z odpadkami domowymi Nale y go przekaza do punktu zbi rki w celu poddania recyklingowi podzespo w elektrycznych i elektronicznych Usuni cie tego produktu w prawid owy spos b pomo e w zabezpieczeniu przed negaty wnym wp ywem odpad w na r
72. the RS232 Cable sssesseererrrrrrrrrrrrrrrrrrrrrrrrr rer rr rr rr rr rr rr rr ekke tra 73 Setting Up Multiple Inputs s ssssseeseererrrrrrrrrrrrrrrrrr rr rer rr rr rr rr rr rr KRt rr rr rr rr kkr sa 73 Setting Up Single Inputs s ssssseeeeeereererrrrrrrrrrrrr rer r rer rr rr rr rr rr r rr rr rr rr Krk sten 74 RS232 COMMANA S iza tis ine baser ba bed red Sines Dada si Rai bene cee ER PESE ONG inane 75 Command FORAL coger esti a ct Ae elite ee ete as aes 75 Response Form t lt cicet arien Dead iy ec ps ada GD Ena ada iE 76 Command Response Examples ccc cece ence eee e cence eee rr rr rr rr eee rr rr rss rss ss 77 Supported UltraRes 4K COMMAMNAS 0 cece cece eee eee eee rr ere rr rr rr rr rr rss rss sa 78 Specifications passa a ei nah EE ea RU AAA S DA SS 81 Signal Compatibility esse O e E La a 83 Troubleshooting During Installation cccccccc ccc cece cence errar 85 Error Codes in the UltraRes Control Software 0 cece cece cence cence ene rr rr rr rer rr rr rea 85 Symptoms Possible Causes and Solutions ccc cece cece cee eee e cence een rr rr rr rr rss sa 87 Symptom Can t Get PC to Output 4K 24 30HZ ssssseeesessrrrrrrrerrrrrrrrrrr teen ens 87 Accessing Planar s Technical Support Website 0 cece cece cece cence ene rer rr rer ra 89 Downloading Additional Documentation and Firmware cece cece e cence eee ence eens 89 Downloading Utility Software esa separa Op d
73. the password but is just an indicator that there is a password set etwork Setup Date and Time Sa Confirm Set admin password Access Control Software Setup Network Access Reboot The daytime service is used by the Remote Monitoring Assistant program to locate Remote Monitoring systems on the local network If you assign static IP addresses or use another way to locate ye eee oe Remote Monitoring on your network you may not need the daytime service C Enable daytime service UDP port 13 The ASCII command service enables custom programs to send ASCII commands to and receive replies from the displays connected through this Remote Monitoring software You should leave the ASCII command service disabled unless you know it is required V Enable ASCII command service UDP port 57 Telnet login may be needed for occasional Remote Monitoring administration but is not required for normal Remote Monitoring setup and operation You should leave telnet login disabled unless you know it is required Enable telnet login Change network access Planar UltraRes User Manual Planar UltraRes Remote Monitoring Software Software Setup Upgrading Network Firmware This page allows you to upload the latest UltraRes Remote Monitoring software You can also reset all of your settings to the factory defaults as well as choose the web page link that is associated with the Planar logo in the top right corner o
74. the previous image to be retained when a new image is displayed This behavior is true for any LCD device from any LCD manufacturer TIR is not covered under warranty See standard warranty terms and conditions for details Here are some guidelines to help you avoid TIR e Use the LCD module to show a screen saver moving images or still pictures that change regularly When using high contrast images reposition the images frequently Turn off the Planar UltraRes when it is not in use There are a few ways to do this automatically Caution For optimal performance we suggest turning off the LED power on the Planar UltraRes for four hours per day Planar UltraRes User Manual 5 Recommended Usage Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to prevent heat buildup and without direct or indirect heat sources such as lighting fixtures heating ducts or direct sunlight that can cause the modules to experience high operating temperatures If the LCD module will be installed in a recessed area with an LCD surround or enclosure ensure adequate openings are applied for proper air flow and ventilation At 3000 meters or below the maximum ambient operating temperature for the LCD module cannot be above 40 C nor below the minimum ambient operating temperature of 10 C If one of these conditions exists it is up to the installer to ensure that module placement is changed thermal shi
75. trol File Tools Help Connection Power Status Connected Status On ErorCode None Disconnect Update Power On Power Of Source Settings Display Blank Screen Info Error Log Backlight Local Dimming 5 On 1 Top Half Frame Delay 0 4 Bottom Half Frame Delay 0 Status Connected Serial COM55 Turning Local Dimming On or Off Local Dimming allows the LED edge lighting to dynamically adjust based on the source content Turning this feature on shows darker black levels which in turn has a higher contrast ratio Because this feature dims a large area at once the performance may not be as good as direct array LED backlighting Changing Frame Delay With some quadrant sources the top and bottom halves of display can show frame tearing at a delay of one frame per second If you see frame tearing use the TOP HALF FRAME DISPLAY and BOTTOM HALF FRAME DELAY sliders to compensate 46 Planar UltraRes User Manual Upgrading Firmware Upgrading Firmware Upgrading software can only be done through the UltraRes Control software Note Firmware upgrades can only be done over a USB connection 1 Select the File menu bar and then Upgrade Firmware a Tools Help Upgrade Firmware Power Status On ErrorCode None Power On Power Off Source i Blank Screen Info Error Log Backlight Local Dimming Y Oo Top HalfFrame Delay o 0 B
76. truction File required by this Directive is maintained at the corporate headquarters of Planar Systems Inc 1195 NW Compton Drive Beaverton OR 97006 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada ICES 003 This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Any changes or modifications to the display not expressly approved by Planar could void the user s authority to operate this equipment Other Certifications CISPR 22 Planar UltraRes User Manual 91 92 Planar UltraRes User Manual Index A AC power connecting 30 access control in Remote Monitoring 70 accessories accessory kit contents 19 checking 17 checking and unpacking 17 electronics box contents 17 LCD module box contents 17 admin setup in R
77. ts v Handshake erate o Goa No serial ports detected Planar UltraRes User Manual 43 Setting Up Sources 4 Ifthe connection is successful the Status at the top of the window will show Connected Note that all tabs are now accessible and can now be changed if needed File Tools Help Connection Power Status Connected Status On Emor Code None Disconnect Update Power Off Source Settings Display Blank Screen Info Enor Log InputSource Multiple Input Setup DisplayPon 1 Input I Input3 DisplayPort 2 O Based on Input Source Based on Input Source DisplayPort3 DisplayPort 1 C DisplayPort3 gt DisplayPort4 HOMI 1 HOMI3 HDMI 1 Curent DisplayPort 1 Current DisplayPort3 _ HOMI2 Input 2 Input 4 5 HDMI3 BasedoninputSource Based on input Source HDMI4 DisplayPort2 DisplayPort4 gt HDMIZ HDMI4 Current DisplayPort2 Current DisplayPort4 Input Mode Single Input Multiple Inputs Status Connected Serial COM55 Setting Up Sources This information is covered earlier in the manual Please see Setting Up UltraRes Using Multiple Inputs on page 32 and Setting Up UltraRes Using Single Inputs on page 34 for setup information 44 Planar UltraRes User Manual Auto Power Off Timer Auto Power Off Timer If you want the power to automatically turn off if there is no incoming source for a certain amount of time use the AUTO
78. wing pages Planar UltraRes PLANAR 7 Unit Status Display Control Admin Settings Power On Off Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Network Setup Specify network settings such as DHCP vs static IP address assignment and specify server names or addresses for email and time services Date and Time Manually set date and time optionally specify network time server set timezone Reboot Fri 15 Mar 2013 16 06 58 PDT Access Control Enable or disable network and serial console access Software Update Load software updates reset to factory settings Planar UltraRes User Manual m Planar UltraRes Remote Monitoring Software Network Setup This page allows you to configure network settings and whether or not you use DHCP Planar UltraRes PLANAR Unit Status Display Control Network Setup Power On Off Source Setup Hostname and Domain Name Advanced Setup The hostname is useful for identifying a particular unit when you have more than one Planar device in use on your network Hostname is limited to 16 characters alphanumeric dash or Admin Settings underscore only Network Setup Domain name is optional If given it is used as a default domain for server name lookups Date and Time Hostname Access Control Software Setup Todds_Display Reboot Domain name Fri 15 Mar 2013

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