9.7.121 SP 3.2 is Now in General Release!
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1. ct Installation by Request at 714 338 0200 option 8 to schedule an appointment IbR is open 7am to 4pm Monday through Friday 9 7 121 SP 3 2 is Now in General Release The current version of Retail STAR in general release is Retail STAR 9 7 121 SP 3 2 If you are interested in upgrading to this release please contact Support at 714 338 0200 ext 5 for technical support and option 6 for Retail STAR support How to Apply a Price Level Discount to a Customer at POS Suppose you have a group of customers whom you want to receive a special discounted price on shoes and accessories 1 In the Price Levels option set up price levels for the styles you want the specific customers to receive a discount on For example a running shoe style 850 has a regular retail price of 75 but your best customers can buy it for 65 Set a price level 2 for the style for 65 00 2 Then in the Customer Discount Matrix option set up a price code 101 for your best customers and assign the Shoes department a Level type of discount with level 2 specified 3 Finally in the Customer option go to the Pricing tab of the customer John Smith s record and enter 101 for the price code 4 Now go to POS and sell style 850 The regular retail price of 75 will display on the receipt but when you attach John Smith as the customer the price will adjust to 65 You can also apply a price level discount at POS on the fly by clicking on2. for Retail STAR support
3. the Products button or pressing lt F5 gt on the POS screen then selecting Price Levels from the drop down list When the Price Levels window displays select the price then specify a Type of Override and Reason in the Security Override dialog box The selected price will display on the receipt Training Webinars The following are Retail STAR s upcoming web based seminars for 2013 Each webinar will cover an overview of the features for each subject presented You can submit questions in advance for review and the moderator will try to incorporate them into the webinar October 9 2013 Physical Inventory 7am PST and 12pm PST November 13 2013 EOM EOY Sales Reporting 7am PST and 12pm PST If you are interested in participating please send and e mail with your preferred time to training camcommerce com Please Note Space is limited to keep the session manageable so send your e mail soon CAM Commerce Telephone Number As of February 8 2013 CAM Commerce solutions streamlined its contact information by employing the use of a single telephone number 714 338 0200 After dialing this number you will be further directed to the person or department you are trying to reach For example if you are calling for technical support you would dial 714 338 0200 and then dial 5 to reach the support department and then from there you would dial the correct extension for the software program you are using such as 6
4. up option then in Product Maintenance assign the group code to the products you want included You can then runa Product List report and select that group code so that the report shows only the products in that group Changing the Office Menu Color and Background Pattern You can change the color of the main menu and submenu areas and or the background pattern of the main menu and its associated login dialog box as follows Changing the Menu Color 1 Right click within the main menu or submenu area Click on the Change Color button that displays A Color window displays Or from the Utilities submenu click on the Change Color option A Color window displays 2 In the Color window click on one of the basic colors or create a custom color 3 Once the color is selected or created click on the OK button to apply your selection Changing the Background Pattern 1 Right click on the frame around the main menu or submenu area Click on the Change Background button that displays A Backgrounds window displays Or from the Utilities submenu click on the Change Background Image option A Backgrounds window displays 2 In the Backgrounds window select a background and click on the Apply button 3 Once the background is applied click on the OK button to close the window oe TTF YS Installation by Request IbR Adding moving or replacing hardware If you need assistance installing and configuring hardware please conta
5. yf wa Quick Tips The following are a few Retail STAR quick tips to save time in different modules within Office and POS STAR For a more comprehensive list please see your Retail STAR user manual under the Maintenance section How to find out which of your advertising methods is the most effective Set up advertising source codes in the Advertisements option then select the Prompt for Advertisement option box in the register profile in POS When a sale is made a prompt will display and the code can be selected Then you can run the Advertisement Effectiveness report to see the dollar amount of sales per source code for a particular date range How to send an email to multiple customers Filter for the customers in the Customer Search window then click on the E Mail button or press lt F8 gt The email program will open and you enter the details and send your message If you want to see all customers with an email address use a filter of in the EMAIL field How to designate certain vendors as suppliers and others as utilities etc Create vendor types using the Vendor Types option then select the appropriate type for the vendor in its record in the Vendor option This is simply an identifier for accounting purposes and does not change the way the system sees or uses the vendor How to put merchandise into groups to assist with reporting e g by price point Set up group codes using the Gro
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