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Web Hosting User`s Manual

1. 4 Define FTP login password and specify hard disk quota if needed 5 Enable required scripting capabilities to be supported on the subdomain 6 Click OK To open the subdomain URL in browser click To edit hosting account of a subdomain select the required subdomain name in the list To remove one or several subdomains select them using the corresponding checkboxes and click Remove Selected Managing Protected Directories This feature is active if virtual hosting has been configured for the domain It creates and provides password protected access to the directories where the secure documents reside in the virtual domain It is possible to create directories under either the standard virtual host accessible via http protocol or if applicable for the given domain under the SSL virtual host accessible via https protocol To access the protected directories management functions use the 62 CLIENT S MANUAL Administering Domains Directories icon on the Domain Administration page The page will open listing all protected directories of this domain Protected directories for domain domain com t Up Level Add New Directory Protected directories Protected directories 1 J Search i Show All gt lt Remove Selected S N Name 4 E idirectory1 O Each directory name is accompanied by icons identifying which virtual host type SSL or non SSL the directory resides within D dep
2. Reports Reports 1 fs Psa 2 show all gt lt Remove Selected Name 4 General Domains E Summary report Summary Summary P To add a new custom layout follow these steps 1 ei 6 Click the g Add New Report icon The page appears Create report Up Level m Report Form Report name General None Summary Domains C None Summary Full Use as default report E Enter the report layout name in the Report name field In the General field define the amount of data that will be presented in the General section of the report In the Domains field define the amount of data that will be presented in the Domains section of the report To use this layout by default select the corresponding checkbox Click OK To remove a custom report layout from the Custom report layouts page select it using the corresponding checkbox and click Remove Selected To edit a custom layout select its title in the list CLIENT S MANUAL 17 Performing Administrative Tasks Viewing Traffic Statistics by Domains To view the statistical information on traffic used by domains on the Home page click Traffic The page will open providing the detailed traffic Statistics Traffic at the domains of client Alec Up Level Traffic by domain Domains 1 J Search i Show All Oct 2003 0 6 Client Total Used Limit Available Used in Alec 0 00 MB Unlimited Domain name 4 Used Lim
3. Required fields Click the i Enable or H Disable icon respectively to k enable disable log rotation Select the log rotation condition e log file size enter the size in kilobytes in the appropriate field e time select from the drop down list It can be set to Daily Weekly and Monthly Specify the maximum number of log files in the appropriate input field if desired The maximum number is the number of processed files to be kept for each log file Select the Compress log files checkbox to enable compression If desired in the Send processed log files to e mail input field enter the e mail address for the processed log files to be delivered to Click OK to submit changes CLIENT S MANUAL Administering Domains Scheduling Crontab Tasks To access the crontab management functions click the d Crontab CG Manager icon on the Domain administration page The Crontab management page will open Crontab tasks UpLevel Tools Add New Task Preferences Show Crontab of Ftplagin Send Crontab messages to address fFtplogin vrh9c plesk ru Gi set Tasks Crontab tasks 1 J Search di show All X Remove Selected SM H DM M DW Command a OH 0 12 1 1 1 backup httpdocs sh E On this page you can view scheduled tasks of various system users set the e mail address for the crontab messages to be sent schedule new tasks and remove them The Show Crontab of drop down box indicat
4. The state icon indicates the system state of the IP address wech means that the IP address is malfunctioning Plesk experiences problems when trying to work with this IP address The type icon indicates how the IP address was granted WI means that the IP address was granted exclusively means that the IP address was granted as shared The Hosting column displays the number of your domains that use have hosting configured the corresponding IP address Viewing the hosting configured for an IP and setting a default domain You can view the domains that have hosting set up using a particular IP address Here you can also set a default domain for the exclusive IP address the domain that will be addressed if a user specifies this IP address in the browser or a domain that cannot be resolved 1 Atthe IP pool page select the IP address you wish to inspect and click on the number of domains displayed in the Hosting column The page that contains the list of domains using the specified IP address will appear The domains of client Alec that use exclusive ip address 10 1 211 101 uo Level Domains Domains 1 Peah d show alll we Set as Default Domain name 4 domain com Ge 2 Tojump to the Domain administration page simply click on the name of the domain 3 To seta domain as default for the exclusive IP address select the domain using the corresponding radio button and click
5. ASP module enabled e SSI support Server Side Includes scripting enabled e PHP support supports html documents that contain PHP scripts e CGI support an individual cgi bin directory is created and CGI scripting is enabled e mod_perl support Perl scripting enabled e mod_python support Python scripting enabled e ColdFusion support ColdFusion scripting enabled e Web statistics keeping the hits statistics for the domain e Custom Error Documents allow the use of custom pages in case of web server errors Click OK to apply the changes made 12 CLIENT S MANUAL Performing Administrative Tasks The template will be added to the list of domain templates and become available as option during creation of a new domain Editing a domain template To edit a domain template 1 Onthe Domain templates management page select the template you wish to edit by clicking on its name in the list The Domain Template Editing page will open allowing you to change the desired options Settings that can be configured on that page are absolutely the same as on the Domain Template Creation page 2 Click OK after you are done with configuring the template NOTE When altering a template nothing will change for the domains that were previously created using this template Removing a domain template 1 Onthe Domain templates management page select the template you wish to remove by putting a checkmark in the chec
6. Click OK to apply the new settings to the selected domains Removing Domains You can remove one or several domains at the same time To remove domains 1 On your Home page select the domains that you wish to remove by checking the corresponding checkboxes 2 Click Remove Selected The Removal confirmation page appears 3 Confirm removing and click OK 80 CLIENT S MANUAL Appendix A Glossary of Terms APACHE Apache is an open source Web server that is distributed free Apache runs on Unix based operating systems including Linux and Solaris and Windows 95 98 NT Apache was originally based on the NCSA server but is now an independent product supported by the nonprofit Apache Software Foundation BROWSER A browser is a software application that lets you access information on the Internet Browsers can read HTML and send HTTP or FTP requests for services on the Internet Browsers are usually associated with the World Wide Web portion of the Internet CGI CGI or the common gateway interface provides a standardized method for Web servers to send a user request to an application and to receive information back for the user For example when you click on a URL link the Web server sends the requested page to you CGI is part of the HTTP protocol CGI works in many different languages and across several different platforms CLIENT A client is a company or individual requesting services from an Internet presence p
7. control panel You can also hyperlink the logo to your organization s web site To change the logo on the interface follow these steps 1 Click the Te Logo Setup icon on the Home page The Logo Setup TM V Se page appears Set logo properties for client Alec t Up Level Set up logo properties Choose new logo file Browse Enter new Logo link URL beta eu scft com HTH See Click in the Choose new logo file text box and enter the name of the logo file you wish to use or click the Browse button and locate the desired file NOTE You should use a GIF or a JPEG format file for your logo preferably not larger than 100 kilobytes to minimize the download time Plesk resizes the logo to fit in the banner area 5 Click OK to place your logo in the banner area This may take some time to upload You have the option to create a hyperlink that activates when a user clicks on your logo The link may take the user to a corporate URL or other web site Click in the Enter new logo link URL box Type in the URL Click OK to activate the hyperlink If you change your mind and wish to revert to the Plesk logo use the Default Logo button CLIENT S MANUAL Performing Administrative Tasks Viewing Permissions and Resource Usage Limits To view the permissions for operations you can perform within your environment click the Permissions icon on the Home page The Client per
8. parts later on CLIENT S MANUAL 53 Administering Domains Purchasing a Certificate To purchase a new certificate follow these steps 1 2 Specify the certificate name The Bits selection allows you to choose the level of encryption of your SSL certificate Select the appropriate number from the drop down list Select your country from the drop down list Enter your State or Province your Location City Organization Name Company organization department division name Enter the Domain Name for which you wish to purchase a SSL certificate Enter the domain owner s e mail address in the appropriate field Select the Buy Cert button You will be taken step by step through the purchase procedure It is important to note that you must make sure that all the provided information is correct and accurate as it will be used to generate the private key When using Plesk to purchase your SSL certificate you will receive the certificate file via e mail from the certificate signing authority Follow the instructions in the Uploading a certificate file with finding the appropriate private key section to upload the certificate to the repository Uploading certificate parts If you have already obtained a certificate containing private key and certificate part and may be a CA certificate follow these steps to upload it 1 At the certificate repository page click the E Add Certificate icon You 2 will be ta
9. 2004 root root PWX F X F X Select the archive file that contains the skeleton Use the Browse button to locate the desired file Click Send File The new skeleton will be uploaded and activated You can always revert to using the default skeleton To do so just click the Default button on the Skeleton management page The default skeleton will replace the currently used one and will be activated Customizable Buttons You can insert into Plesk control panel any additional buttons that will be linked to a specific URL Thus when a user clicks on such button the URL link specified will open in a new browser window The buttons will be placed on Domain Administration pages of all your domains 4 buttons in a row To access the operations on custom buttons click L Custom Buttons on 14 CLIENT S MANUAL Performing Administrative Tasks the Home page To create a new custom button follow these steps 1 T Click D Add New Custom Button on the Custom Buttons Management page The Custom button editing page opens Edit custom button t Up Level Custom button Button label URL Include domain id amp dom_id lt domain_id gt Include domain name amp dom_name lt domain_name gt Include client id amp cl_id lt client_id gt Include client s company name amp cname lt client_company_name gt Include client s contact name amp pname lt client_contact_name gt Include client s e mail TI
10. D DI do Oo Remail lt client_email gt Context help tip contents Open URL inside the Control Panel frame Required Fields Enter the button label in the Button label field Type the URL link to be attached to the button into the URL field Using the checkboxes specify whether to include the data such as domain id client id company name client s contact name and the client s e mail to be transferred within the URL These data can be required for processing by external web applications In the Context help tip contents input field type in the help tip that will be displayed when users hover the mouse pointer over the button Select the Open URL inside the Control Panel frame checkbox if you wish the destination URL to be opened in the control panel s right frame otherwise leave this checkbox unchecked to open the URL in a separate browser window Click OK to complete creation Once a new button is created it appears in the list of customizable buttons on the Custom Buttons Management page CLIENT S MANUAL 15 Performing Administrative Tasks Custom buttons t Up Level Tools Add New Custom Button Custom buttons Custom buttons 1 J Search d show All D Remove Selected Name 4 URL Context help tip B L etoile Site Tools Verger Click For additional information on content P management tools and pricing To edit a button select its label in the list To delet
11. Mail Groups Management page 38 CLIENT S MANUAL Administering Domains All mail groups created for the domain are displayed on that page and two lists are presented the list of mail groups you are currently subscribed to is located on the right side and the list of available mail groups is on the left NOTE If you are removing a mail name from a mail group and this is the last member in this group then this group is deactivated The name of the group is no longer listed in the list of groups available for adding e If you wish to subscribe to a new mail group select the desired group from the list of available mail groups and click Add gt gt e f you wish to unsubscribe from a mail group select it in the right side list and click lt lt Remove e Click Up Level to return to the Mail Name properties page Managing Mail Autoresponders A mail autoresponder is an automatic reply that is sent out from a given mail name when incoming mail is received at that address Autoresponders can include both a text message and attached files This mail function is often used on mail accounts for individuals who need an automated response because they are away or are unable to check their mail for any number of reasons In the autoresponders management section you can upload and include attachment files for your autoresponders enable the autoresponder function for a given mail name and access the list of autoresponder
12. activated To do that 1 Goto the selected Mailbox management page select the mail name and click the Mailbox icon Tools group 2 Check the Enable spam filtering checkbox 3 Click OK to save changes You will see the Spam Filter icon become active displayed in color meaning that the spam filtering functionality is now available for this mail name If the spam filtering functionality was not enabled for the users by the Administrator the Enable spam filtering checkbox at the Mailbox management page will be inactive and the Spam Filter icon will also be inactive displayed in gray Click on the Spam Filter icon to access the Spam filter configuration page where you can set the filtering rules for the selected mail name If the Administrator has set up and activated mail filter at the server level all the incoming mail will be processed with it before it reaches the users mailboxes You can choose to use or on the contrary not use the server wide settings for your mail If you decide not to use the server wide settings those will be disregarded and your mail will be processed only according to the configuration you set at the user level 1 To use not use the server wide mail filtering settings check uncheck the Use server wide settings checkbox CLIENT S MANUAL 41 Administering Domains 2 Click Set to save the changes In order to recognize a mail message as spam it needs to score a certain amount of
13. appropriate private key will be found and the certificate part will be added to the repository Changing a certificate name To change a certificate name follow these steps 1 At the certificate repository page select a certificate from the list You will be taken to the SSL certificate properties page 2 Click in the Certificate name field and edit the name as desired 3 Click Set Viewing purchased certificates After you have purchased your certificates through the control panel you can utilize the View Certs function to view the information about your SSL certificate s Downloading a certificate to the local machine To download the certificate to the local machine click on the A icon corresponding to the required certificate Select the location when prompted specify the file name and click Save to save it Removing a certificate from repository To delete one or several certificates from the repository at the certificate repository page select the corresponding checkboxes and click Remove Selected Adding a certificate to the repository To add a certificate to repository click the St Add Certificate icon at the 4 Domain certificate repository page The SSL certificate creation page will open On this page you can generate a self signed certificate certificate signing request purchase a SSL certificate and add the certificate parts to an existing certificate 52 CLIENT S MANUAL Administe
14. as spam You can add to the white list either exact E mail addresses or patters using wildcards e g entry your company com will cause all messages coming from the domain your company com not be marked as spam regardless of the content of a message 1 Enter the E mail address or pattern into the Email pattern input field 2 Click Add to add the new entry to the white list the new entry will appear in the user s white list section The Administrator s white list section contains the server wide white list entries that were added by the Administrator If you chose to use the server wide filtering settings the Use server wide settings checkbox checked you may wish to edit this section by removing unnecessary entries To do that just select the Administrator s white list entry and click Remove You can train your mail filters on actual messages you receive Click the Training icon in the Tools group to access the Spam filter training page The headers for all mail that comes to your mailbox will are listed here Each such header you can select to mark as spam ham good mail or forget e Marking a header as spam will result in recognition of same or similar mail as spam e Marking a header as ham will result in recognition of same or similar mail as not spam e Option forget clears the database of any rules spam or ham previously set for this header Once you select one of the options appropriate rules will be a
15. but in different directories When the installation of the application is complete the application will appear on the Applications list CLIENT S MANUAL 73 Administering Domains Management of installed Site Applications for domain Up Level Tools cant Add Application Site Applications Site Applications 1 J Search d Show All Xl Remove Selected Name 4 Version Release Target domain Directory Size Description E osCommerce is an online shop e commerce solution Its D feature packed o osCommerce 2 2ms2 1 domain com osCommerce 3 35 MB out of the box installation DEDEN allows store owners to setup run and maintain their online stores with minimum effort To edit the parameters of an application click on the corresponding icon 4 A Use the eh icon in the Applications list to access the URL of the application To remove one or several applications in the list of applications select the corresponding checkboxes and click Remove Selected Accessing Site Builder Plesk is shipped with Mambo site builder software intended to simplify the process of creating and deploying web sites In order to use the site builder you need to have the PHP support enabled for the domain set up on physical hosting You can set it up to work via HTTP or HTTPS protocol The application can be installed on the domain and configured either via Domain Application Vault or using the installation procedure invoked when yo
16. creation page Create user for the protected directory directory2 t Up Level Protected directory user New user Old password None New password Confirm Password Required fields Specify the user name password and confirm password Click OK to submit You will return to the Protected Directory Management page The new user record will appear in the list of users To remove existing directory users select the users that you wish to remove using the corresponding checkboxes and click Remove Selected You will be asked for confirmation prior to deletion of the directory users To access a directory user record in order to edit the user password click on the user name in the list Once you have completed everything within your new protected directory click OK to submit all changes to the system and to return to the Protected Directory page NOTE An SSL protected directory can be created even if SSL support has been disabled for the domain however this protected directory will be inaccessible until you enable the SSL support Editing the protected directory properties Follow these steps to edit protected directory properties 64 CLIENT S MANUAL Administering Domains 1 On the Protected directories page click on a title of the directory that you wish to edit You will be taken to the Protected Directory Management page 2 Edit the directory properties by following the same
17. e mail field and select the checkbox for activating this function 3 Click Back Up To restore a domain follow these steps 1 Click the CJ Backup icon at the Domain administration page The Backup files repository page appears 2 Select the desired backup file from the list clicking on its file name The backup file information page will open displaying the domain configuration CLIENT S MANUAL Administering Domains View the backup information for domain domain com Dump information Up Level IP address Subdomains Databases Web users Mailboxes Mail redirects Mail groups Mail autoresponders Mailing lists Web applications 192 168 42 140 ooo OO OO OO OH Comments The latest domain backup Restoration parameters M Notify by e mail IP address for restoration admin Fanstva net 192 168 42 140 X Required fields 3 If desired enter an e mail and select the checkbox to enable the notification Select the IP address to be used for restoring the domain data 4 Click Restore NOTE During backup restore processes the domain is automatically switched off and all of its services are unavailable Deactivating Activating a Domain You can disable the domain operations by deactivating it When a domain is deactivated it cannot be accessed To deactivate a domain 1 On the Domain administration page of the selected domain
18. for the domain 22 CLIENT S MANUAL Administering Domains Meaning The state icon indicates the system state of the domain indicates Physical Hosting indicates Standard Forwarding indicates Frame Forwarding 000 indicates that no hosting was configured for the domain Additional ek used for accessing the domain URL in browser Managing Hosting Using Plesk you can select any of three different types of hosting services as listed below e Physical hosting the most common type of hosting service creating a virtual host disk space on the local server for the customer The customer controls and publishes his own web site without having to purchase a server and dedicated communication lines e Standard forwarding with this type of forwarding all requests to the domain are forwarded by your server to another Internet address no virtual server is created When an end user searches the Internet for your customer s domain he is routed to another URL and the address in his browser window changes to the new URL e Frame forwarding all requests to this domain are forwarded to another Internet address no virtual server is created But with this type of forwarding the end user sees your customer s domain name in his browser not the forwarding address Plesk uses frames to trick the browser into displaying the correct domain name The problem with this type of forwarding is that s
19. is Microsoft s Web publishing tool It is one of the most commonly used tools for creating a client s web site Microsoft FrontPage includes several extensions that provide special functionality If you want this domain to support these extensions be sure that a check mark appears in the FrontPage support box Tab to the Authorization Enabled option You can authorize or disable remote editing of the web site using Microsoft FrontPage This setting is changeable by the Admin Client and Domain User logins to the control panel To activate Microsoft FrontPage authorization make sure this option is selected If you want to turn off Microsoft FrontPage authorization select the Authorization Disabled option If FrontPage authorization is selected then the FrontPage Admin Login FrontPage Admin Password and Confirm Password fields must be entered This login and password will be used to login to the domain when Microsoft FrontPage is being used Click in each box and enter the desired Login and Password Tab to the Apache ASP support checkbox It enables the development of dynamic web applications with embedded code Tab to the SSI support check box SSI stands for server side includes a type of HTML comment that directs the web server to dynamically generate data for the Web page whenever information is requested SSI can also be used to execute programs and insert the results therefore they represent a powerful tool for web
20. mail alias click the alm Add New Mail Alias icon a CN To edit an alias click on its title To remove an alias select it using a corresponding checkbox and click Remove Selected To edit properties of the mail name such as interface language and skin change password allow multiple sessions click Preferences a ii To edit mailbox quota and enable spam filtering click Mailbox To set up mail forwarding a redirect click a Redirect E To enable a mail group service for the mail name and add new members to the mail group click al Mail Group d To manage mail groups membership click bc Groups To manage autoresponders and autoresponder attachment files click Autoresponders 36 CLIENT S MANUAL Administering Domains 10 To manage personal spam filtering settings click j Spam Filter 11 To manage your mail box via Webmail interface click j gt Webmail E Mailbox Using this function you can set up mailbox quota and enable spam filtering 1 When on the mail name properties page click on the Mailbox icon 2 To enable the mailbox select the Mailbox checkbox 3 To set up the mailbox quota select the Default for domain radio button to set the limit to the maximum available for the given domain or select Enter size and enter the quota you wish to set in Kilobytes for the given mailbox Note that this limit may not exceed the default set for the domain 4 Select the En
21. steps outlined above in the Creating a protected directory section 3 Click OK to submit all changes to the system and to return to the Protected Directories page Removing a Protected Directory To remove one or more directories follow these steps 1 Select the checkboxes in the list of protected directories 2 Click Remove Selected The Protected Directory Removal page appears 3 Confirm removal and click OK NOTE Removing a protected directory in Plesk does not delete the directory off the server it simply removes the protection Meaning that the directory and its contents will now be reachable via the Internet without the need for login and password Managing Anonymous FTP Access Within Plesk the Administrator or Client given domain creation capabilities can set up Anonymous FTP capabilities for a given virtual host Anonymous FTP is used to allow an open yet controlled environment for visitors to the domain to download and or upload files to and from the domain account Users will be able to log into ftp domain name with the standard anonymous user name and any password Plesk allows the setup and limitation of incoming file space number of connected users and bandwidth usage throttling You should take care when allowing the use of anonymous FTP and be sure to use all the limitation capabilities within the interface wisely If set up with excessive limits it could lead to problems with server resources as w
22. the unique email address not more than times a day input field you can set the autoresponder to respond no more than a specified number of times per day The default setting is to respond not more than 10 times in one day to unique mail addresses You can define the number of unique addresses that the autoresponder will remember Enter the desired number in the Store up to field This memory enables the system to control response frequency In the event of 40 CLIENT S MANUAL Administering Domains extremely high mail volume to protect server performance you can limit the address memory of the system database 12 To specify an email address to which incoming requests are forwarded enter the new e mail in the Forward request to e mail field Email requests meeting the requirements established on this page will be forwarded to this alternate e mail address 13 Click OK to submit all changes 14 Click the Enable buton to enable the autoresponder service Managing the spam mail filter settings Plesk allows for setting up and using black lists and white lists for filtering mail at the server level as well as at the user level The user level spam filter functionality is available for each specific mail name configured as a mailbox That means that the Mailbox functionality should be activated for the selected mail name If the spam filtering functionality is enabled for users by the Administrator it should first be
23. to access the Mail Names Management functions Mail names for domain enoemos vrh73 plesk ru Up Level Tools T JO 3 Add New Mail Name Disable Preferences Mail names Mail names 1 A J Search Show All I Show Aliases YE Remove Selected L B R G A Name 4 z e H Si enoemos E From this page you can enable disable the mail service for the domain To this effect click the i Enable or H Disable icon respectively k CLIENT S MANUAL 33 Administering Domains You can allow the use of web based e mail for the domain through webmail domain name and set up a mail bounce message or a catch all e mail address for invalid nonexistent user names These items are used to handle mail that is received for this domain for a mail account that has not been created within the domain 1 2 5 Click Preferences E To utilize a mail bounce message select the radio button for Bounce with phrase and enter the appropriate text To utilize a catch all e mail address select the radio button for Catch to address and enter the appropriate e mail address Check or uncheck the WebMail checkbox to allow or disallow the use of web based e mail for the given domain through webmail domain name Click OK to submit the changes To create a new mail name follow these steps 1 Click L Add New Mail Name The mail name creation page will open Create mail n
24. to locate the appropriate CA Certificate file 3 Click Send File This will upload your CA Certificate to the repository You can upload an existing certificate in two ways 1 Choose a file from the local network and click the Send File button TXT files only 2 Type in or paste the CA certificate text into the text field and click the Send Text button Generating a CSR using an existing private key A situation may occur in some cases that you have a certificate in the repository which has only the private key part and the other parts are missing due to some reasons To generate a new Certificate Signing Request using the existing private key follow these steps 1 Atthe certificate repository page select from the list a certificate which has the private key part only You will be taken to the SSL certificate properties page 2 Click Request CLIENT S MANUAL 55 Administering Domains Removing a certificate part After you have uploaded a CA certificate part rootchain certificate you are able to remove it To do so follow these steps 1 At the certificate repository page select a certificate from the list You will be taken to the SSL certificate properties page 2 Click on the Remove button located next to the CA certificate field Managing Tomcat Web Applications Plesk supports deploying and managing Tomcat web application in order to enable users to set up hosting with JSP support Click the
25. ve Set as Default The default domain name will be displayed in bold 4 Click Up Level to return to the IP pool management page CLIENT S MANUAL 9 Performing Administrative Tasks Assigning an SSL certificate for an exclusively granted IP address You can assign SSL certificates to the exclusively granted IP addresses in your IP pool 1 At the IP pool select the exclusively granted IP address you wish to assign a new SSL certificate to and click on it Select the new certificate in the SSL Certificate drop down box Click OK Managing Domain Templates Domain template is a predefined set of domain specific restrictions options and hosting parameters intended to simplify creation of domains with automatic assignment of settings to them Use the domain template to assign the following parameters Mail bounce configuration Maximum number of subdomains Disk space limit Maximum amount of traffic allowed Maximum number of web users Maximum number of databases Maximum number of mailboxes Mailbox quota Maximum number of mail redirects Maximum number of mail groups Maximum number of mail autoresponders Maximum number of mailing lists Maximum number of web applications Domain validity period Log rotation settings Scripting capabilities Webmail accessibility Mailing lists availability Traffic statistics retention period Domain DNS zone type Virtual host type Hard disk quota SSL support Microsoft
26. web applications directly from the control panel In order to stop start or restart a web application follow these steps 1 Select the web application at the Tomcat web applications list on the Tomcat Web Applications Management page 2 Tostart the web application click on the D icon Start the web application To stop the web application click on the oO icon Stop the web application To restart the web application click on the wl icon Restart the web application The current web application state will be marked by an icon CA ON for the web application running and K OFF for the web application stopped Accessing the Tomcat web applications A Tomcat web application can be accessed simply by clicking on its name in the Tomcat web applications list The selected application will be opened in a new browser window NOTE If a web application is disabled it cannot be accessed and therefore the link to it is also disabled 58 CLIENT S MANUAL Administering Domains Removing web applications You can remove one or several web applications at the same time To remove a web application s 1 Check the checkboxes in the Tomcat web applications list corresponding to the web applications you wish to remove Click Remove Selected The Web Application Removal page appears Confirm the removal and click OK Managing Web Users A web user is a user account within web server It is used to define l
27. x like systems is compatible with most web servers and browsers and most SMTP servers MAIL REDIRECT Mail redirects are used to forward or redirect email from one POP3 mailbox to another email address By creating an email redirect or alias messages are sent to a different email box without the sender needing to know the new address Email can be redirected to an address outside the domain MySQL SQL is a Structured Query Language that was created as a standardized method of defining manipulating and searching data in a database It is currently the most commonly used database language My SQL is a fast easy to use multi user SQL database server in a standard client server environment MySQL handles graphics as well as text For more information visit http Awww mysql com NETWORK A network is a system of interconnected computers and peripheral devices such as printers PACKET Data that is transported across the Internet is divided into small manageable units called packets Data packets can be sent more quickly and efficiently across a network than the full stream of data in a message or file PERL Perl is an interpreted high level programming language Perl is very popular among System Administrators who use it for a vast number of automation tasks Many CGI programs are written in Perl PHP PHP originally meaning Personal Home Page is a server based HTML embedded scripting language that 84 CLIENT S MANUAL r
28. 003 12 25 AM recent backup 0 E C Total size 0 To view the properties of backed up domain click the backup file s name To save a backup file on your local machine click the corresponding A icon After that you will need to specify the location on your machine and the file name for the downloaded backup file to be saved and then click Save To delete one or several backup files from the repository select the corresponding checkboxes and click Remove Selected To upload a backup file to the server specify file location using the Browse button then click Upload To back up the domain data follow these steps 1 Click the Sy Create Backup icon on the Backup files repository page The Backup file creation page appears CLIENT S MANUAL 75 Administering Domains Backup file creation Tt Up Level references Backup file name Fansky backup Ce create backup File f donot store the backup file in repository only download it Comments The backup File Iv Notify by e mail admin fanstva net Required fields 2 Specify the backup file name Select the create backup file option and type in your comments in the Comments text field To download a backup file to your local machine without storing it in the backup repository select the do not store the backup file in repository only download it option If you wish Plesk to notify you of the backup progress enter your e mail into the Notify by
29. 68 42 44 Oct 5 2003 01 43 PM 00 00 00 F KH domain com 192 168 42 44 Oct 5 2003 10 16 PM 00 00 08 The icon in the T Type column identifies a control panel user who established the session The Login column displays the user s system login IP address indicates the ip the control panel is accessed from the Logon time and Idle time columns display the date and time the session was initiated and the session idle time respectively Click Refresh to refresh the list of user sessions To end a user session select the corresponding checkbox and click Remove Selected 20 CLIENT S MANUAL Chapter 3 Administering Domains This chapter focuses on administrative tasks you perform when administering domains for your customers Follow the instructions provided in this chapter to learn how to create new domain names configure all required restrictions and limits set up hosting mail and other services Creating a Domain A domain is a virtual address on the Internet for any organization or entity Technically a domain is defined as a group of networked computers servers that represent an organization and provide network services however several domains could reside on one server in dedicated space provided by a Web hosting service To the Internet user a domain appears as space on one server regardless of its implementation Domains are identified by their familiar Internet URL uniform resource locator address
30. EZ Tomcat icon on the Domain Administration page to access the Tomcat Web Applications Management functions Tomcat web applications for domain domain com t Up Level Tools D E Add New Web Enable Refresh Application Tomcat web applications No Tomcat web applications At this page you can activate deactivate the Tomcat service upload the Tomcat web application archive files WAR files and remove them start stop restart web applications and access them AA IMPORTANT Users can only manage the Tomcat web application through Plesk interface Managing the web application through the Tomcat manager was disabled in order to maintain coherence of Plesk Tomcat configuration The status of Tomcat service and the status of Tomcat web application are represented by the following icons Table 3 3 The Tomcat service web applications status icons 56 CLIENT S MANUAL Administering Domains Meaning The Tomcat service status means that the Tomcat service is activated means that the Tomcat service for the domain is presently deactivated The Tomcat web application status means that the web application is activated means that this web application is presently deactivated and inaccessible means that web application is inaccessible GO Activating deactivating the Tomcat service In order to disable the support of Tomcat w
31. FrontPage support Microsoft FrontPage over SSL support 10 CLIENT S MANUAL Performing Administrative Tasks e Microsoft FrontPage Authorization e Apache ASP support e SSI support e PHP support e CGI support e mod_perl support e mod_python support e ColdFusion support e Web statistics e Use of Custom Error Documents Creating a domain template To add a new domain template follow these steps 1 On the Home page click the Domain Templates icon The Domain templates management page appears Templates for Alec t Up Level Tools Add New Template Templates Templates 1 J Search d Show All D Remove Selected Name 4 E domain template1 C 2 Click gH Add New Template The Template creation and editing page P appears 3 Enter the name for the domain template in the Template name field 4 Set the Mail to nonexistent user option to Bounce with phrase or Catch to address and enable Webmail if desired 5 Use the Limits group to define the resource usage limits for domains To set the necessary parameters deselect the Unlimited checkboxes and type the limit values into the input fields 6 To define the domain validity period deselect the Unlimited checkbox type the value into Validity period input field and specify the time measurement unit years months or days 7 Select the Enable log rotation checkbox to enable it Select the log rotation CLIEN
32. NWD H STING a division of NEW WORLD DESIGN Web Hosting USER S MANUAL Copyright 1999 2004 New World Design Cambridge Massachusetts USA All rights reserved Distribution of this work or derivative of this work in any form is prohibited unless prior written permission is obtained from the copyright holder Linux is a registered trademark of Linus Torvalds RedHat is a registered trademark of Red Hat Software Inc All other trademarks and copyrights are the property of their respective owners 66C Hampshire Street Cambridge MA 02139 1557 USA Ph 1 617 547 5023 Fax 1 617 354 5504 Table of Contents 1 About Your Web e at Te Re E EE 1 Ia eelere e HEEN 1 Specife Features of Our Control Panel eege 2 2 EEGEN Tee 5 Editing Your Account Information ANd Password ccccseececcseeeeeeeeeeeeeceeeeecsaeeeeeseaseeessaseeesseeeeessaaeeeseases 5 Setting Up Interface Preferences and Logo eeeeccccccccsssessseecceeeeseesseceeceeeesaeeeeeceeeesesueaaeeeeesessuaaeeeeeees 6 Viewing Permissions and Resource Usage Limits ccseeeeccecceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeseeeeessaaeeeeess 8 Managing Ge e EE 8 Managing Domain Ela EE 10 Managing Virtual Host Skeleton 00 ececcccccecceeesseeeeeeeeeeeaeeeeeeeeesaeeeeeceeeeeesssaeeseeeeeeeessaaseeeeeeseessaaageses 13 Gustomizable te 14 Viewing the Status Report and Traffic Statistics 2 0 ccccccccccccccccssseseeceeeeeeeeeeeeeeeeeeesseeeseseeeeeesssseaseeeeenees 16 Ma
33. T S MANUAL 11 Performing Administrative Tasks condition to be based on log file size or time select from Daily Weekly Monthly Specify the maximum number of log files enable log files compression and specify an e mail address for the processed log files to be delivered to NOTE It is advisable to set the logrotation options appropriately in order to prevent the log files from growing too large to be handled by the statistics utility 16 To enable Mailing lists select the corresponding checkbox To retain the traffic statistics for domains select the corresponding checkbox and specify the retention period in the Retain traffic statistics for Months field Select the domain DNS zone type using the Master or Slave radio button To enable physical hosting for domain select the Physical hosting checkbox Specify the hard disk quota in the appropriate field if needed SSL support checkbox enables the maintenance of https protocol To allow the use of Microsoft FrontPage Server Extensions check the checkbox for Microsoft FrontPage support and Microsoft FrontPage over SSL support Authorization will be disabled by default For security reasons authorization should only be enabled when Microsoft FrontPage extensions are in use Use the remaining checkboxes to enable the following hosting features e Allow the web users scripting enable support for scripting in web users pages e ASP support
34. Think of a gateway as a translator that allows your PC to talk with other computers on the network HOST In a network a host is usually a computer that stores software applications and data that may be accessed or retrieved by other users But a host can be any addressable device on the network not just a computer The host provides services to other computers or users An Internet Service Provider may also be referred to as a Web hosting company HTML HTML or HyperText Markup Language is a standardized language for presenting information graphics and multimedia on the World Wide Web HTML consists of hundreds of codes tags and symbols that define the type of information and how it should be displayed in a browser HTML is universally understood on a wide variety of platforms HTTP HTTP or HyperText Transfer Protocol is a standard for sharing World Wide Web files HTTP lets you communicate across the Internet by carrying messages from your browser to a server IMAP IMAP or Internet Message Access Protocol is a method for receiving e mail messages from other Internet users on your local server IMAP lets you see message headers before choosing and viewing the entire text of mail messages You can selectively retrieve mail messages with IMAP Compare IMAP to the POP and SMTP mail protocols IP ADDRESS An IP address Internet Protocol address is an internal number that identifies a host on the Internet or a network IP numbe
35. Your Account Information and Password This chapter focuses on administrative tasks you perform within your Plesk environment The operations described are available only when you are logged on as client to your system Occasionally you may need to change the information in your record To do it follow these steps 1 Click the jf Edit icon on the Home page The account details will be displayed Alec gt Alec s account details Client Form t Up Level Company name Contact name Login Old password Password Phone Fax E mail Address City State Province Postal ZIP code Country Confirm Password Swsoft Alec client so i i i a fi 111222 femail domain corr fi 1122333 United States L Required Fields 2 To modify an item click in a specific text box to enter data or use the Tab key to move from one text box to the next NOTE Use only alphanumeric symbols in the login name Do not use quotes space and national alphabet characters in the password The password should be between 5 and 14 characters long and must not be the same as the login name CLIENT S MANUAL Performing Administrative Tasks 3 When you are satisfied that the information is complete and correct click OK AA IMPORTANT If you change your e mail address it will not be updated in the DNS zone until you rebuild the zone by adding or removing DNS records or swit
36. a Self signed Certificate Each certificate represents a set of rules used when exchanging encrypted information between two computers Certificates ensure secure communications this is especially important when handling e commerce transactions and other private transmittals Only authorized users can access and read an encrypted data stream D Notes on Certificates e You can acquire SSL certificates from various sources We recommend using the CSR option within Plesk You can also purchase the certificate through the My Plesk com MPC web site e f using a SSL certificate issued by a certificate authority other than Thawte or Verisign a rootchain certificate is required to appropriately identify and authenticate the certificate authority that has issued your SSL certificate e Once you have obtained a SSL certificate or a certificate part you can upload it through Plesk using the instructions which follow in this section 50 CLIENT S MANUAL Administering Domains AA IMPORTANT When you add a certificate it is not installed automatically onto the domain or assigned to an IP address but only added to the Certificate repository You can assign a certificate to an IP address at the IP pool and during hosting creation on an exclusively granted IP Accessing the Domain SSL Certificates Repository To access the Domain certificates repository page click the Certificates l icon at the Domai
37. able spam filtering checkbox to enable mail filtering based on your personal settings 5 Click OK to submit your changes Once enabled the mailbox icon on the Mail Names page appears in color Managing Mail Redirects You can forward or redirect email from one mailbox to another email address By creating an email redirect or alias messages are sent to a different email box without requiring the sender to know the new address Email can be redirected to an address outside the domain Use this redirect feature to e Temporarily forward mail when the person who owns the mailbox is unavailable e Send mail to a new mailbox if a mailbox user is leaving the company e Forward mail to a new account which will eventually replace an old mailbox e g someone is changing their name but hasn t had time to inform all correspondents of the change yet In order to enable and set a redirect for the mail name follow these steps 1 On the mail name properties page click the Redirect icon 2 Select the Redirect checkbox and in the text box to the right enter the CLIENT S MANUAL 37 Administering Domains appropriate address that you wish mail for this mail name to be forwarded to 3 Click OK Once enabled the Redirects icon on the Mail Names page appears in color Managing Mail Groups A mail group is a list of several email accounts that are grouped together under one email address This feature enables sending o
38. ailing lists service is disabled for the domain Activating deactivating the Mailing lists service In order to disable the support of mailing lists the Mailing lists service can be deactivated When the mailing list service is deactivated all mailing lists also change their status to deactivated and therefore cannot be accessed 44 CLIENT S MANUAL Administering Domains NOTE When the mailing list service is deactivated the status icon will change to CA and the status icons of the mailing lists at this domain will change to GA Activation of the mailing list service enables access to active mailing lists NOTE When the mailing list service is activated the status icon will change to CA and so will the status icons of the mailing lists at this domain that were active before deactivating the mailing list service To activate deactivate the mailing list service 1 Click the n Enable or H Disable icon respectively The Ss k confirmation will appear querying whether you actually wish to change the status of the mailing list service 2 Click OK to proceed with changing the status Creating a new mailing list To create a new mailing list follow these steps 1 On the mailing lists management page click the che Add New Mailing E List 2 Specify the mailing list name 3 Specify the mailing list administrator s e mail address to notify the administrator of the mailing list c
39. ame UpLevel Mail name form Mail name mail enoemos vrh73 plesk ru Old password NONE New password bann Confirm Password base JM Control panel access Interface language English Interface skin WinXP Blue Allow multiple sessions Iv HY Mailbox Mailbox quota Ge Default for the domain Unlimited Enter size KBytes Enable spam fitering C Required fields Enter the desired name into the Mail name field and specify a password that will also be used by the mail user to access the control panel To allow the mail user access to the control panel click the Control panel access checkbox and select the interface language and skin from the drop down boxes Check the Allow multiple sessions checkbox to allow multiple sessions under the same mail user s login To create a mailbox select the Mailbox checkbox specify the mailbox 34 CLIENT S MANUAL Administering Domains quota if desired and enable the mail filtering using the Enable spam filtering checkbox if you want the mail to be filtered by server 5 Click OK to submit all changes After the mail name is created it appears on the Mail Names list accompanied by five icons p indicates the mail user access bl represents a mailbox e Ki represents a mail redirect e et represents a mail group e bit represents a mail autoresponder These icons are displayed in gray when they are not active and appear in color when active To edit mail
40. anon ftp 4 00 KB Jan 28 2004 ftplogin psasery 750 mi IT CH bin 4 00 KB Jan 28 2004 root psasery Riss eh IT KC cgi bin 4 00 KB Jan 28 2004 Ftplogin psacin 755 mj C CH conf 4 00 KB Jan 30 2004 roat psasery ZU el C 5 error doc 4 00 KB Jan 28 2004 Ftplagin psasery wj C httpdocs 4 00 KB Jan 30 2004 ftplogin psacin eh O httpsdocs 4 00 KB Jan 30 2004 Ftplogin pesch j CO pd 4 00 KB Jan 30 2004 root psasery mj T C private 4 00 KB Jan 28 2004 Ftplagin root mj statistics 4 00 KB Jan 28 2004 root psasery Ci KC subdomains 4 00 KB Jan 30 2004 root psasery mj el web users 4 00 KB Jan 29 2004 root psasery mi C CLIENT S MANUAL 71 Administering Domains To browse a directory click the G icon or directory name To change permissions for a directory or a file click on the corresponding permission set in the Permissions column The permissions settings page will open allowing you to set the required permissions for all users Select the desired settings using the checkboxes then click OK to submit To rename a directory or file click on the corresponding mij icon A new page will open allowing you to rename the selected file or directory Type in a new name and click OK To copy or move a file or directory to another location select the required file or directory using the corresponding checkbox and click Ly Copy Move You will then need to specify the destination for the file or directory to be copied or renamed to T
41. back to master click the hi Switch icon again You will return to the DNS Settings page To restore the DNS zone by the DNS template you can select the IP address from the drop down list to be set up in the template add the www prefix if required and click the Default button to restore it 32 CLIENT S MANUAL Administering Domains Managing Mail Using Plesk you can create and manage email boxes for individuals within a domain or your customers domain owners can manage the e mail accounts via domain self administration You can use the following e mail administration functions e Create edit or delete e mail boxes and set individual mailbox quotas e Allow mail user access to the control panel e Use several mail aliases for a single mail name e Set up redirection of mail addressed to the mail name to another e mail address e Enable the mail name to function as a mail group used for forwarding mail to a number of e mail addresses at once e Manage mail group membership for the mail name e Set up autoresponders automatic replies to e mail sent to the mail name e Configure the integrated anti spam software for filtering incoming mail Managing Mail Names When you create e mail accounts for domain users you are creating e mail boxes which will be accessible via POP3 or IMAP protocols Mailbox creation is aS easy as typing in a name and password Click the Mail icon at the Domain administration page
42. ching the zone on and off A If you forget your password If you forget your password you can use the password reminder feature available from the control panel login screen Setting Up Interface Preferences and Logo You can choose to set such properties of the Plesk user interface as the interface language skin set a number of entries shown per page when displaying various lists e g the list of Domains and allow disallow multiple sessions under your login To change the interface preferences follow these steps 1 Click the Preferences icon at the Home page The client Ea preferences page opens Client Alec s preferences Up Level Preferences Display lines per page Interface language English X Interface skin WinXP Blue X Allow multiple sessions Iv Required fields 2 Todefine the number of list entries that will be shown per page click into the Display lines per page input box and type in the desired number 3 Select the desired interface language and skin for your sessions 4 To allow multiple simultaneous control panel sessions under your login name select the Allow multiple sessions checkbox 5 When you are done editing click OK CLIENT S MANUAL Performing Administrative Tasks Setting Up Your Logo You may replace the default Plesk logo in the top banner area with your own logo which will be visible to domain and mail users when they log in to the
43. ckbox and enter the value into the corresponding input field To set the validity period for the domain define the required domain expiration date in the Validity period field When you are done with editing click OK Editing Domain Preferences To change the domain name requirement for www prefix and adjust the traffic Statistics retention setting follow these steps 1 Click the Preferences icon at the Domain administration page The i Domain preferences page will open Check or uncheck the WWW prefix checkbox to determine whether the given domain will allow the www prefix to be used to access the domain If the box is checked Internet users will be able to access a domain i e domain com by specifying either the domain name itself or the domain with the www prefix If the box is unchecked it will not be accessible with the www prefix i e www domain com To change the domain name click in the Domain name field displaying the given domain name and edit it as desired AA IMPORTANT e Use this feature with caution as renaming a domain may result in problems with software running on this domain e After you have changed a domain name you should update the SSL certificate correspondingly e Make sure that you inform a domain owner and domain users of the domain name change To set the traffic statistics retention period select the Retain traffic statistics for __ Months checkbox and type the numbe
44. click H Disable The confirmation will appear querying whether you actually wish to change the status of the selected domain 2 Click OK To activate a domain follow these steps 1 Onthe Domain administration page of the selected domain whose operation is disabled click i Enable The confirmation will appear di querying whether you actually wish to change the status of the selected CLIENT S MANUAL 77 Administering Domains domain 2 Click OK NOTE When a domain is deactivated the domain status icon will change to When a domain is activated the domain status icon will change to CH Performing Group Operations on Domains In cases when you need to introduce certain similar changes to several domains you can use the Group Operations function made available to simplify administration of multiple domains Using this feature you can for instance select a number of domains enable all of them to support SSL and limit the total amount of available traffic to a specific figure all that within a single operation without having to select each domain independently and edit its settings To perform group operations on domains follow these steps 1 On your Home page select the domains whose settings or limits you wish to modify by checking the corresponding checkboxes 2 Click the IS Group Operations icon The Group Operations page will appear divided into five sections The Limits grou
45. click the Application Vault icon on the Domain Administration page Click the Add Application icon The application installation wizard will open Installation select the application to be installed Up Level Site Application Packages Site Application packages 2 Ir J Search d Show All Target domain strange vrh62 plesk ru e T Install Name 4 Version Release Instances Size Description Mambo 4 5 Stable 0 3 26 MB Mambo is an Open Source CMS system C osCommerce is an online shop e commerce solution Its osCommerce amea 1 0 3 56 MB feature packed out of the box installation allows store 9 C owners to setup run and maintain their online stores with minimum effort Select the application package you wish to install on the selected domain Note you can also choose to install it on a subdomain select it in the Target domain drop down menu You can view information on available application packages by clicking on the application package name in the list If there is a documentation available for the application it will be accessible through the icon o Click Install Se Some applications require certain parameters be entered before executing the installation Click Finish once you are done editing the required parameters Note It is not allowed to install one application into a sub directory of another application However most applications allow installing several copies for the same domain
46. ct the appropriate radio button to enable checking in the subject orin the body To set up the autoresponder to always respond regardless of the contained text click the bottom radio button for always respond You can select a specific subject to appear in your automatic reply using the Answer with subject option To simply respond with the same subject as was received from the incoming request select the radio button for the default setting To specify a certain subject line select the radio button beside the text box and enter the desired text In the Return address field you can specify the return address that will be set up in the autoresponder message This is done for the messages not to be directed to the autoresponder itself when users use the Reply to the message function in their mail client software You can enter text to be included into the autoresponder in the Reply with text field Using the Add New Attachment button you can attach files to be included in the autoresponder These files must be uploaded into the Repository on the Mail Names Properties page Select the uploaded file from the Attach files list and use the Add New Attachment button to attach the file to the autoresponder To remove an attached file select the corresponding checkbox and click Remove Selected You can limit the frequency at which the autoresponder responds to the same unique address after receiving multiple emails from it In the Reply to
47. d New Database User The Database user addition page appears The database user addition for database2 database Up Level Database user Database user name Old password NONE New password Confirm Password Required fields Specify user name enter new password in the New Password text box and then re enter it into the Confirm Password text box Select OK to complete creation of the new user Selecting Up Level will ignore all entries and return to the Database Editing page making no changes To edit the password of an existing database user select the user from the database user list To delete existing database users select the users that you wish to delete CLIENT S MANUAL 49 Administering Domains using the corresponding checkboxes and click Remove Selected 6 To access and or edit database content use the ee DB WebAdmin function 7 Once you are finished with editing the database and its users click Up Level to return to the Database Management page 8 To delete databases from the system select the databases that you wish to delete using the checkboxes and click Remove Selected 9 To edit further databases follow the steps outlined above To return to the Domain Administration page click Up Level Domain SSL Certificates Repository Management Plesk enables you to upload a Secure Socket Layer SSL Certificate generate a Certificate Signing Request CSR and or generate
48. dded to the spam filter database which will allow in the future to recognize messages similar to the ones it was trained on and make decisions regarding whether a message should be considered spam or not based on that Use the Clear button if you want to clear the spam filter s database CLIENT S MANUAL 43 Administering Domains Click OK to save the changes and return to the Spam Filter page This concludes setting up the user level spam mail filter All the incoming mail for the selected mail name will be processed according to these settings Managing Mailing Lists You can create and manage mailing lists via Plesk Click the gt Mailing al 1 lists icon on the Domain administration page to access the Mailing Lists Management functions activating deactivating the Mailing List service adding administering and removing mailing lists enabling disabling the selected mailing lists The status of Mailing list service and status of a Mailing list are represented by the following icons Table 3 2 The Mailing lists service mailing lists status icons Meaning The Mailing lists service status means that the Mailing lists service is activated means that this mailing list is presently deactivated The mailing list status means that the mailing list is activated means that this mailing list is presently deactivated and inaccessible GO A the mailing list is disabled as the m
49. developers If you want to support SSI make sure a check mark appears in the SSI box Tab to the PHP support check box PHP is a server based HTML embedded scripting language used for creating dynamic Web pages If you want to support PHP scripting in HTML documents make sure a check mark appears in the PHP box Tab to the CGI support check box CGI is a set of rules describing how a 26 CLIENT S MANUAL Administering Domains 15 16 17 18 19 20 web server communicates with another piece of software on the same machine and how the other piece of software based on the CGI program communicates back to the web server If you want to support CGI make sure a check mark appears in the CGI box Tab to the mod_perl support check box Perl is an interpreted high level programming language Perl is very popular among System Administrators who use it for a vast number of automation tasks Many CGI programs are written in Perl If you want to support Perl make sure a check mark appears in the Perl support checkbox Tab to the mod_python support checkbox Python is an interpreted interactive object oriented high level programming language Python is good for many system administration type tasks and for CGI programming and is also extensively used as a graphical user interface development aide If you want to support Python make sure a check mark appears in the Python support checkbox Tab to the ColdFus
50. domain domain com Tt Up Level osting type Hosting type Ce Physical hosting Standard forwarding Frame forwarding Required fields Configuring Physical Hosting To set up physical hosting follow these steps 1 On the Hosting Type Selection page select the Physical hosting radio button Click OK The Physical hosting setup page appears 24 CLIENT S MANUAL Administering Domains Select the SSL support checkbox SSL certificates provide additional security for Web sessions SSL certificates are often used for e commerce and other private or confidential applications Enabling SSL creates an httpsdocs directory in the FTP account and provides https protocol as a result users access the domain with the command https newdomain com If you want to grant permission to your users to implement an SSL certificate make sure a check mark appears in the SSL support box You must set an FTP login name and password FTP allows end users to upload and download files from the Internet site to remote PC s If you want to provide FTP services click in the FTP Login box Then enter or edit a login name to be used for accessing FTP file transfer services on the domain NOTE The maximum FTP user name length should not exceed 16 symbols which is required for compatibility purposes As the FreeBSD operating system does not support user names longer than 16 symbols the clients who are running RedHat Linux and having u
51. ds For example a domain name such as CLIENT S MANUAL 81 hello house neighborhood com includes the names of e the host hello e the subdomain house e the domain neighborhood e the organization type com Some top level domain names e arpa ARPAnet a Defense Department communications system that established the Internet e com Commercial for profit organizations and businesses e edu Educational institutions e gov Government organizations e int International organizations e mil U S based military e net Internet access providers e org Non profit organizations e aero Air transport industry e biz Businesses e coop Cooperatives e info Information e museum Museums e name For registration by individuals e pro Accountants lawyers physicians and other professionals e 2 alphabetic characters the country code top level domains ccTLDs such as for instance uk for United Kingdom FTP FTP or File Transfer Protocol is a method used to transfer files to upload and from download a remote server You can use the FTP command to e Copy a file from the Internet to your PC e Move a file from your PC up to the Internet 82 CLIENT S MANUAL e Rename an existing file e Delete a file e Update an existing file with more recent data GATEWAY A gateway is a combination of hardware and software allowing dissimilar systems to communicate by filtering data through standardized protocols
52. e and time for the task to be executed Minute enter the value from 0 to 59 or Hour enter the value from 0 to 23 or Day of the Month enter the value from 1 to 31 or Month enter the value from 1 to 12 or Day of the Week enter the value from 0 to 6 0 is Sunday or Type in the command to be executed in the Command input field Click OK To delete one or several scheduled tasks from the list select the corresponding checkboxes and click Remove Selected To enable crontab to send the messages to a specified e mail address enter the e mail address into the Send crontab messages to address text input field and click Set All scheduled tasks from the displayed list that output some information will automatically have their output sent to the specified address The entry in this field specifies that the sending crontab messages option is disabled 70 CLIENT S MANUAL Administering Domains Using File Manager Once you have configured hosting for a domain you can use a file manager to operate domain files and directories To access the file manager functions click the i y File Manager icon on the Domain Administration page The file manager page will open displaying a root directory structure and contents File Manager t Up Level root 12 J Search d show All Create file EI Create directory iF Copy Move LO Touch 2 Remove Selected T Name 4 Size Change date User Group Permissions E VC
53. e one or several buttons select the corresponding checkboxes and click Remove Selected Viewing the Status Report and Traffic Statistics Plesk keeps a summary of important data for every control panel user The client report is a brief overview of the account specific system information To view the report click the z Report icon on the Home page To get a printer friendly version of report use the A icon To send the report by e mail enter the email address into the input field and click the del icon Viewing traffic history Traffic history is a record of amounts of traffic registered for your domains over a period of time 1 Click the 3 Traffic History icon at the Client report page 2 The traffic history is displayed in the form of a table Each line entry in the table contains the following data e Year the reported year e Month the reported month e Traffic usage the amount of traffic registered for your domains over the reported month 3 To return to the Client report page click Up Level 16 CLIENT S MANUAL Performing Administrative Tasks Customizing a report layout You can define which sections of the client report will be displayed To this effect on the client report page click the E Customize icon The Custom report layouts page will open displaying the list of currently existing report layouts Custom report layouts t Up Level Tools Add New Report
54. e webserver to dynamically generate data for the Web page whenever information is requested SSIs can also be used to execute programs and insert the results therefore they represent a powerful tool for web developers SSL SSL stands for Secure Socket Layer and is a set of rules used for exchanging information between two computer devices using a public encryption system SSL establishes secure communications between servers and clients SSL provides a safe and authenticated method of handling e commerce transactions Only authorized users can access and read an SSL encrypted data stream An alternative to SSL is Secure HTTP S HTTP used to encrypt World Wide Web documents rather than securing an entire session as does SSL SSL CERTIFICATE An SSL certificate is an electronic key that encrypts transmissions between two computers on a public 86 CLIENT S MANUAL network providing privacy and security to the session Think of an SSL certificate as an electronic ID card for an individual or a computer service An SSL certificate confirms that a message that you receive actually did come from the person identified The certificate key is issued by a third party SSL certificates are used for secure e commerce communications protecting information such as credit card numbers and personal data You can generate an SSL certificate with a utility such as SSLeay Then submit it to a certificate authority such as GeoTrust Inc www geotrust co
55. eb applications the Tomcat service can be deactivated When the Tomcat service is deactivated all active Tomcat web applications also change their status to inaccessible while all inactive web applications remain unchanged Activation of the Tomcat service enables access to active web applications NOTE When the Tomcat service is activated the status icon will change to CA and so will the status icons of the Tomcat web applications at this domain that were active before deactivating the Tomcat service To activate deactivate the Tomcat service 1 Click the i Enable or H Disable icon respectively The k confirmation will appear querying whether you actually wish to change the status of the Tomcat service 2 Click OK to proceed with changing the status Clicking Cancel will leave the Tomcat service status unchanged Uploading Tomcat web application archive files To upload a new Tomcat web application archive file follow these steps CLIENT S MANUAL 57 Administering Domains 1 Click Add New Web Application 2 Select the web application archive file Use the Browse button to locate the desired file NOTE Only war format Web application archive files can be uploaded The application file cannot be named as manager war 3 Click OK The new web application will be uploaded and added to the Tomcat web applications list Restarting the web applications You can restart the Tomcat
56. ectory field to set the disk space quota i e hard limit on the incoming directory Then enter the amount of disk space in Kilobytes you wish to allow for the incoming directory Deselect the Unlimited checkbox in the Limit number of simultaneous connections field to set limits on the number of users who can be simultaneously connected to the anonymous FTP site Then enter the number of connections allowed Deselect the Unlimited checkbox in the Limit download bandwidth for this virtual FTP domain field to set throttling up for the anonymous FTP site Then enter the maximum average bandwidth in Kilobytes per second 66 CLIENT S MANUAL Administering Domains allowed 9 Once you have completed all changes select OK to submit all changes Managing Log Files and Log Rotation Plesk allows managing log files and log rotation settings from the control panel To access these functions click the Tools j Log Manager icon on the Domain Administration page The Log Manager page will open Log files management for domain domain com Uo Level 3 Log Rotation Preferences from the end of the file Lines of log file to be displayed Log files Log files 6 Modification date Jan 30 2004 04 07 AM Jan 30 2004 04 07 4M Jan 30 2004 04 07 AM Jan 29 2004 04 07 AM Jan 29 2004 07 46 4M Jan 30 2004 05 03 AM Log Files total size 5 47 KB JP Search di Show All Na
57. ell as excessive bandwidth usage NOTE You can set up anonymous FTP only for domains that have physical hosting configured on exclusive IP CLIENT S MANUAL 65 Administering Domains To set up Anonymous FTP Click the c Anonymous FTP icon on the Domain Administration ES SS page The Anonymous FTP Account Management page appears Anonymous FTP account for the domain domain com Up Level Tools Enable Anonymous FTP Allow uploading to incoming v directory Allow creation of directories in the M incoming directory Allow downloading from the C incoming directory Limit disk space in the incoming KB Se directory Unlimited Limit number of simultaneous Ke connections T Unlimited Limit download bandwidth for this KBis virtual FTP domain Unlimited Required fields By default anonymous FTP capabilities are disabled To activate anonymous FTP select the i Enable icon A Select the checkbox beside Allow uploading to incoming directory to allow visitors to access the anonymous FTP site to upload files into the incoming directory To allow users to create nested directories in the incoming directory select the Allow creation of directories in the incoming directory checkbox To allow downloading from the incoming directory select the Allow downloading from the incoming directory checkbox Deselect the Unlimited checkbox in the Limit disk space in the incoming dir
58. es Syntactically a domain name is a string of names or words separated by periods For example www sw soft com is the name of the domain where SWsoft s information resides on its servers NOTE You must officially register a domain and Internet address before you create it in Plesk You can do this using the Register option available within Plesk or through any of the Internet registration services To create a new domain follow these steps 1 Click ON New Domain icon on your Home page 2 Inthe Domain name field enter a valid domain name e g mycompany com that is unique to the system If you enter a domain name that already exists Plesk will ask you to change it The Domain Name field also has a prompt for the WWW tag The WWW checkbox when checked indicates that the WWW prefix can be used when addressing the domain as well as the domain name by itself If the box is unchecked then the domain can only be referenced by its name without the WWW prefix 3 Select a template to be applied from the drop down list if you wish this domain to be created by a template 4 Select the IP address to be used for hosting from the drop down list CLIENT S MANUAL 21 Administering Domains 5 Check or leave checked the Proceed to hosting setup checkbox if you wish to set up hosting for the domain after it is created NOTE If you are creating a domain by a template that allows physical hosting creation yo
59. es the system user whose scheduled tasks are currently displayed It also allows to select another system user to view and or manage scheduled tasks that belong to that user Each line in the Crontab task list represents a single task The Status S column shows whether the selected task is enabled or disabled the disabled tasks are not executed The Command column contains the command that is executed within the selected task and serves as a link to the page that allows editing the selected scheduled task properties The task list can be sorted by its parameters in ascending or descending order To sort the task list click on the name of the sorting parameter An arrow will show the order of sorting The sorting criteria are e S tatus e M inute e Hour DM Day of the Month e M onth DW Day of the Week e Command To add a new task to the list follow these steps CLIENT S MANUAL 69 Administering Domains 1 4 5 Click the a Add New Task icon on the Crontab management page You will be taken to the crontab record creation editing page Editing the Crontab task of ftplogin Up Level Tools Disable Task Minute Hour Day of the Month Month Day of the Week Command Required fields Choose the status of the scheduled task by clicking the i Enable or d H Disable icon The current status is displayed by the corresponding F icon Specify the dat
60. figure frame forwarding 1 Onthe Hosting Type Selection page select the Frame Forwarding radio button Click OK The frame forwarding assignment page appears 2 Click in the Destination URL text box and enter or edit a URL address Users will be redirected to this address when they access your customer s domain on the web The URL change will not be visible in the browser 3 Click OK Deleting Hosting Configuration You can change hosting type for a domain only after you delete the hosting configuration To delete the current hosting configuration use the x d Delete icon located at the Domain administration page Hosting group Level Limits For each domain you can limit the domain specific resource usage and the domain validity period To edit the domain limits 1 Click the 2 _ Limits icon on the Domain administration page The Domain limits page will appear containing the list of resource limits At this page you can set the limits on the following resources e Number of subdomains e Amount of disk space e Amount of traffic e Number of web users e Number of databases e Number of mailboxes e The mailbox quota e Number of mail redirects e Number of mail groups e Number of mail autoresponders e Number of mailing lists e Number of web applications 28 CLIENT S MANUAL Administering Domains e The domain validity period To set a limit value for a specific resource uncheck the Unlimited che
61. fined at several different levels at the server level on a directory for an individual file etc for optimum protection SERVER A server is a computer system a combination of hardware and software that runs programs stores files directs traffic and controls communications on a network or the Internet Clients also called users or workstations access a server for specific information and services SHARED IP An IP address that can be used for hosting by several clients SKELETON DIRECTORY In Plesk this term refers to a set of directories and files that get copied into a newly created virtual host directory structure at the time the virtual host is created It may be used to have a set of CGI scripts included with every account created in Plesk It is very useful if you are looking to have a more informative customized welcoming index html page and it is also helpful if you have anything else that needs to be included by default within the directories of the virtual host SMTP SMTP or Simple Mail Transfer Protocol is a standard for transmitting mail messages across different computers on a TCP IP network SMTP can only be used when both the mail sender and receiver are ready If the destination PC is not ready a post office must temporarily store the mail In that case a post office protocol such as IMAP or POP is used to retrieve the mail SSI SSI stands for server side includes a type of HTML comment that directs th
62. for confirmation prior to deleting the selected web users Managing Subdomains You can create and manage subdomains from the control panel Access the subdomains management functions selecting the Ge Subdomains icon on the Domain Administration page The subdomains management page opens listing the subdomains existing under the domain and corresponding FTP account names used for managing them Subdomains of domain domain com t Up Level Tools Add New Subdomain Subdomains Subdomains 1 RSR JP Search 27 Show All gt lt Remove Selected Subdomain name 4 Login E dominio domain com ftplogin e E To create a subdomain follow these steps 1 Click amp Add New Subdomain The Subdomain creation page will open CLIENT S MANUAL 61 Administering Domains Create a subdomain domain com Up Level Subdomain Subdomain dominio domain com FTP user Ge Use the same FTP user as that of the main domain Create a separate FTP user account For this subdomain Old password None FTP Login ES Password ae Confirm Password E Hard disk quota PE MB E Unlimited Apache ASP support iv SSI support E PHP support E CGI support E mod_perl support E mod_python support Iv ColdFusion support vi Required Fields 2 Enter the subdomain name in the appropriate field 3 Select the FTP account user the subdomain is created for the owner of a parent domain or another individual
63. g on your location levels up 2 Web Hosting User s Manual Specific Features of the Control Panel You can also use the Up Level button located at the upper right corner of the screen to go one level up or return to the previous screen Help The Help shortcut located in the navigation pane provides you with context help A help page is displayed in a separate window Below the Help shortcut is the area displaying a short context help tip Basically it provides a brief description of the current screen or operations available When you hover the mouse pointer over a system element or status icon it displays the additional information Working with Lists of Objects You may have access to a considerable number of objects within the hosting control panel In order to facilitate working with the different lists of objects for example Lists of Domains the following special tools are provided Search and Sorting To search in a list enter a search pattern into the Search field and click Search All matching items will be displayed in the resulting list To revert to the entire list of objects click Show All To sort a list by a certain parameter in ascending or descending order click on the parameter s title in the column heading The order of sorting will be indicated by a small triangle displayed next to the parameter s title Web Hosting User s Manual Chapter 2 Performing Administrative Tasks Editing
64. ge You can write web based applications in Python that will run many times faster than traditional CGI and will have access to advanced features such as ability to retain database connections and other data between hits and access to Apache internals QMAIL Qmail is a secure and highly reliable e mail message handling system It replaces the sendmail daemon on Unix and Linux systems Qmail is fast and uses little memory Users can create their own mail lists and system administration is minimal Qmail uses the Simple Mail Transfer Protocol SMTP for message exchange with other systems REBOOT Rebooting simply means restarting a computer You should not reboot a server that has users accessing it until you have informed the users that the server must be shut down temporarily Sometimes an emergency necessitates rebooting a server immediately but it is not a recommended practice SECURE HTTP Secure HTTP S HTTP or HTTPS is an encryption method uses to protect documents on the World Wide Web An alternative to S HTTP is an SSL certificate or Secure Socket Layer that secures an entire session not just a document or a file S HTTP supports several different message encryption formats and CLIENT S MANUAL 85 works with any communication between clients and servers SECURITY There are several different ways to control access to a computer or network to protect proprietary data and to maintain privacy Security measures can be de
65. he desired name for the database select the database type and click OK The Database Users page appears Users for database database2 on domain domain com Up Level Tools Ki DB WebAdmin Add New Database User atabase users No Database users 4 To add database users to the newly created database click Add New Database User The Database user addition page appears The database user addition for database2 database Up Level atabase user Database user name Old password NONE New password Confirm Password Required fields 48 CLIENT S MANUAL Administering Domains Enter the user name into Database user name text box specify a password in the New Password text box and then enter it again in the Confirm Password text box Select OK to complete the creation of new user Once you have completed the creation of the new database and its users click Up Level to return to the Databases Management page To add further databases follow the steps outlined above Editing a Database On the Databases Management page click on the database name that you wish to edit The Database Editing page appears Users for database database2 on domain domain com t Up Level Tools s fis DB WebAdmin Add New Database User Database users Database users 1 J Search i Show All D Remove Selected Name 4 E user C To add database users to the selected database click Ad
66. he re DNS icon to access the DNS Settings page 2 The DNS Zone Status icon indicates whether DNS is turned on or off 30 CLIENT S MANUAL Administering Domains If you wish to turn DNS on or off for the domain click the i di Enable or H Disable icon respectively r Turning the DNS zone off will refresh the page so that only a list of nameservers remains If you are running remote DNS and therefore want to turn DNS off for the domain you should first create the appropriate NS entries for the domain and remove any inappropriate NS entries possibly created by the default DNS template created in the Server DNS section At that point turn DNS off You see that the name server s for the domain remains listed as a link You can perform a test on these name servers by selecting any of them Selecting any name server will perform an NSLookup to check for the DNS records for your specific domain on that specific name server NSLookup is used to verify the A record for the domain the CNAME record for www and the MX record to ensure that these basic records are resolved properly on the remote name server The results are interpreted and presented through the user interface In order to add a DNS entry select the type of record you wish to create and click Add Each record type has its own different setup When creating DNS entries within a specific DNS zone the name of the zone must be present for all entries Plesk sets t
67. he screen up with certain unchangeable fields in order to prevent possible errors within the zone For an A record you will need to enter the domain name for which you wish to create an A record If you are simply defining an A record for your main domain then you should leave the available field empty If you are defining an A record for a name server then you will need to input the appropriate entry for the given name server ie ns1 Then you need to enter the appropriate IP address to which to associate the domain name Then select OK to submit your entry For a NS record you will need to enter the domain name for which you wish to create the NS record If you are defining an NS record for your main domain then you will leave the available field blank Then enter the appropriate name server name in the field provided You will need to enter the complete name i e ns1 mynameserver com Then select OK to submit your entry For a MX record you will need to enter the domain for which you are creating the MX record For the main domain you would simply leave CLIENT S MANUAL 31 Administering Domains the available field blank You will then need to enter your mail exchanger this is the name of the mail server If you are running a remote mail server named mail myhostname com then you would simply enter mail myhostname com into the field provided You will then need to set the priority for the mail exchanger Select the pr
68. hen click Copy to copy or Move to move it To change a timestamp of a directory or file click on the Fe Touch icon The time stamp will be updated with the current local time To remove a file or directory select the coresponding checkbox and click Remove Selected To upload a file to the current directory click CH Create File then specify its location Click OK To create a file click CH Create File then type in a file name in the corresponding field check uncheck the html template box and click OK To create a subdirectory that will be nested in the current directory click Ka Create Directory then type in the directory name in the Directory name field and click OK To edit a file click the corresponding EI icon The File Manager s editor window will open allowing you to edit the file source After you are done with editing click Save to save the file Save and Exit to save the file and quit the file editing mode Cancel to cancel editing mode and return to the FileManager panel or Reset to discard the alterations made To edit a file in the WYSIWYG editor click the corresponding icon CLIENT S MANUAL Administering Domains Using the Domain Application Vault The domain application vault function enables you to install various applications on domain and view the properties of the already installed applications Installing application on domain 1 Select a domain with configured physical hosting and
69. hits The hits are scored according to the internal SoamAssassin settings and based on the contents of the mail messages and its subject You can change the sensitivity of the spam filter by varying the amount of hits required for marking a message as spam The more hits are required the less sensitive the filter is and vice versa the less hits are required the more sensitive the filter is 1 The default amount of hits is set to 7 If you wish to change this value click into the Hits required for spam input box and type in the new value 2 Click Set to save the changes You can choose what to do with the mail recognized as spam you can choose to either delete it or to mark it as spam and leave it in the mailbox 1 Select the Delete radio button to delete mail recognized as spam or the Mark as spam and store in mailbox radio button to leave the mail marked as spam in your mailbox 2 Click Set to save the changes If you decide to leave the mail recognized as spam in your mailbox such messages will be marked correspondingly so that they can be easily visually identified In particular a special string is added to the subject of the message e g by default the string SPAM will be added to the spam messages subjects You can change this string or tag to whatever you like or even to disable this option 1 In order to activate deactivate the option of modifying the spam messages subject check the Modify spam mail s
70. icts non SSL F depicts SSL NOTE We strongly recommend that you create and change the protected directories through Plesk and not within the FTP program Plesk may not recognize manual changes Creating a protected directory Follow these steps to create secure directories for the domain 1 Click at Add New Directory This takes you to the Protected Directory Creation page Create new protected directory on domain domain com Uo Level Preferences Directory name directory2 Directory location kb Non SSL MV SSL Header Text My private folder Required fields Enter the name of the protected directory you wish to create in the Directory name field For Directory Location you can choose a non SSL SSL secure directory or both Use the appropriate checkboxes to select Click in the Header Text input box and enter the header for this directory When a user tries to access the protected directory the text in this box displays as the realm they are entering CLIENT S MANUAL 63 Administering Domains 10 11 Click OK to complete creation You will be taken to the list of protected directory users Protected directory directory2 on domain domain com t Up Level Tools Add New User Preferences Protected directory users No Protected directory users To add a new user click the GA 3 Add New User icon You are taken to the new directory user
71. ient and or Administrator using the Domain Preferences and Limits functions Access to the control panel for the domain user is done using https domain name 8443 The control panel login will be the domain name and the password will be whatever is set through the control panel To set up the Domain User account 1 Click the E Domain User icon at the Domain administration page The Domain User Properties page appears 2 To allow access to the control panel for the domain user select the checkbox Allow domain user access 3 Enter the password in the Password text box and then re enter it in the Confirm Password text box Select the domain user language and skin 46 CLIENT S MANUAL Administering Domains using the drop down lists Supply the personal and contact information in the fields provided 4 Check the Allow multiple sessions checkbox to allow several simultaneous domain user sessions under the same login name and password 5 If you wish to allow domain user to manage crontab and use the backup restore functions select the respective checkboxes NOTE You can allow disallow domain users to manage crontab and backup restore functions only if you have the permission to manage crontab and backup restore functions yourself 6 Click OK to complete creation of the domain user and return to the Domain administration page Registering a Domain with MPC You must officially register a doma
72. in and Internet address before you create it in Plesk Plesk allows accessing the domain registration facilities provided through My Plesk com To register a domain click the Ri Register icon on the Domain administration page You will be taken to the MPC My Plesk com interface Accessing Additional Services Extras From the Plesk control panel you can access external services such as third party solutions provided through My Plesk com To do that click the Zei Extras icon on the Domain Administration page You will be taken to the MyPlesk com login page where you will need to enter your login and password You will then be taken to the Domain Tools area Managing Databases With Plesk you can create multiple databases and multiple users within each database and make use of DB WebAdmin a web based administration tool allowing you to sort edit and create tables within a given database CLIENT S MANUAL 4 7 Administering Domains Creating a New Database 1 Atthe Domain administration page click the Databases icon The Databases Management page appears Databases for domain domain com t Up Level Tools Add New Database atabases Databases 1 J Search i Show All gt lt Remove Selected T Name 4 E Wd base1 rc 2 Click Add New Database The page appears Add New Database Up Level Add new database Database name Ir Type MySQL Required fields 3 Enter t
73. ion support checkbox This enables the ColdFusion scripting Tab to the Web statistic check box Activation of web statistics will result in the installation of a graphical statistics package for the domain This package is accessible via the Plesk interface within the given domain s Report page or via the internet using the URL http domainname webstat Tab to the Custom Error Documents checkbox Selecting this option will place the domain s error documents into a location that is accessible via FTP allowing users to customize their own web server error documents When you are satisfied that you have fully defined the hosting services for this domain click OK Configuring Forwarding Hosting Configuring Standard Forwarding To set up standard forwarding follow these steps 1 On the Hosting Type Selection page select the Standard Forwarding radio button Click OK The standard forwarding assignment page appears Click in the Destination URL text box and enter or edit a URL address Users will be redirected to this address when they access your customer s domain on the web The URL change will be visible in the browser CLIENT S MANUAL 27 Administering Domains Setting Domain 3 Click OK to save your changes and return to the Domain administration page Clicking Up Level will discard all changes you made and return you to the Domain Administration page Configuring Frame Forwarding Follow these steps to con
74. iority using the drop down box 0 being the highest and 50 being the lowest Keep in mind you would also need to add the appropriate A record and or CNAME if applicable for the remote mail server Select OK to submit your entry For a CNAME record you will need to first enter the alias domain name for which you wish to create the CNAME record You then need to enter the domain name within which you want the alias to reside Any domain name can be entered It does not need to reside on the same server Select OK to submit your entry For a PTR record you will first enter the IP address mask for which you wish to define the pointer Then enter the appropriate domain name for this IP to be translated to Select OK to submit your entry To remove a DNS record select it using a corresponding checkbox and click Remove Selected Before anything is processed you will be asked to confirm the deletion From the DNS Settings page you can switch the DNS zone type from master to To switch the DNS zone follow these steps 1 Click onthe Kach Switch icon The DNS Zone Properties page will open Al and the DNS zone type will change to slave Enter the DNS master server IP in the field provided and click Add The new DNS master server record will be added immediately to the list of DNS master servers To remove a DNS master server record select it by clicking in the appropriate checkbox and click Remove Selected To switch the DNS zone type
75. istration admin client domain and mail name user Users at each of these levels can perform various tasks via any standard Internet browser such as Microsofts Internet Explorer Being a customer of NWD Hosting you are provided with the following management capabilities e Create and manage sub domains e Configure DNS zone settings for domains e View domain reports and traffic usage statistics e Set up domain level user access e Back up and restore your domain s web site content e Manage mail accounts amp mailing lists configure spam filtering e Create edit and delete domain web users set up scripting capabilities e Create edit and delete protected directories manage the directory users set up access using either standard HTTP or via SSL encryption HTTPS e Setup amp manage FIP File Transfer Protocol e Manage databases create edit and delete multiple databases and manage individual database users e Deploy and configure web applications for your web site e Manipulate files amp directories within your web site using the File Manager e Access FrontPage and FrontPage over SSL directly from the control panel e Manage log files and configure log rotation options e Schedule amp manage recurring batch jobs via Crontab tasks e Manage user sessions Web Hosting User s Manual Specific Features of the Control Panel This section focuses on description of the specific features of the hosting control pa
76. it Available Used in 0 domain com 0 00 MB Unlimited Presented in the table are the data on amount of traffic used within your account and your domains To view the traffic statistics for a certain month select the required month from the drop down box To view the traffic statistics at the domain and the data on traffic used by domain services click on a domain name Managing Trouble Tickets To submit a new trouble ticket follow these steps 1 Select the Trouble Tickets shortcut in the navigation pane The trouble ticketing system interface will open displaying the list of existing tickets The list is empty when there are no tickets submitted Tickets Tools Add New Ticket Tickets No Tickets 2 Click rs Add New Ticket The ticket submission page opens 18 CLIENT S MANUAL Performing Administrative Tasks Tickets gt New Ticket Up Level Ticket Ticket Subject TTS That thing does not work Category Mail Ticket Body I need some qualified assistance Required fields 3 Enter ticket subject select the category the issue is related to and type in the problem description 4 Click OK The ticket is now submitted to the system and the appropriate record is added to the list Tickets Tools Add New Ticket Tickets Tickets OO LD Search d Show All Id 4 Ticket Subject Ticket Status Reporter Type Reporter Name Modified Categ
77. kbox related 2 Click Remove Selected The confirmation page appears 3 On the confirmation page select the checkbox to confirm and click OK Managing Virtual Host Skeleton Skeletons are file structure templates which are used for fast automatic creation of predefined virtual host content when creating a physical hosting Skeleton file may contain the following top level directories only e httpdocs e httpsdocs e cgi bin e anon_ftp e error_docs All other directories will be ignored during skeleton deployment CLIENT S MANUAL 13 Performing Administrative Tasks Allowed skeleton file types are tgz and zip archives To activate a new custom skeleton follow these steps NOTE Each new skeleton replaces the previously used one Now the new skeleton will be used in the process of creating all new physical hosting instances until it is replaced by another skeleton new or the default one 3 Click the CH lee IC management page will open Skeleton management for client Alec t Up Level Skeleton Upload skeleton archive file tgz Browse zip Skeleton icon on the Home page The Skeleton Default Send File Atkached Files root 3 UD Search d Show All T Name 4 Size Change date User Group Permissions oO error docs 4 00 KB Jan 30 2004 root roat rx F X F X C bttpdocs 4 00 KB Jan 30 2004 root root rwx FAE CH httpsdocs 4 00 KB Jan 30
78. ken to the SSL certificate creation page 2 Inthe Upload certificate files section of the page use the Browse button to locate the appropriate certificate file or a required certificate part NOTE Your certificate can be contained within one or several files so you may upload the certificate by parts or as a single file selecting it in several fields Plesk will recognize the appropriate certificate parts and upload them correspondingly 54 CLIENT S MANUAL Administering Domains 3 Click Send File This will upload your certificate parts to the repository You can upload an existing certificate in two ways 1 Choose a file from the local network and click the Send File button TXT files only 2 Type in or paste the certificate text and private key into the text fields and click the Send Text button Uploading a CA certificate For the certificates purchased through certificate signing authorities other than Verisign or Thawte you will receive what is typically called a CA Certificate or rootchain certificate The CA Certificate is used to appropriately identify and authenticate the certificate authority which has issued your SSL certificate To upload your CA Certificate follow these steps 1 At the certificate repository page select a certificate from the list You will be taken to the SSL certificate properties page 2 Use the Browse button within the section related to the certificate uploading
79. m TCP TCP stands for Transmission Control Protocol and is the primary data transport protocol on the Internet TCP transmissions are fast reliable and full duplexed TCP IP Transmission Control Protocol Internet Protocol commonly known as TCP IP is a data transmission protocol that was developed by ARPA the Advanced Research Projects Agency ARPA is the founding organization of the Internet TELNET Telnet is a method of accessing another remote computer You can only access the other computer if you have permission to do so Telnet differs from other protocols that simply request information from a host computer because it actually logs you on to the remote computer as a user TOMCAT Tomcat is a server solution based on the Java Platform that supports the Servlet and JSP specifications Managed by the Apache Jakarta Project it is developed in an open and participatory environment URL A URL is a Uniform Resource Locator used to identify an organization or domain on the Internet URLs are standardized names that are typically found on the World Wide Web portion of the Internet URL addresses identify domains on the network Read about Domains for more detail USER Simply put a user is a client In hardware terminology a client is the PC that you use to access information from other computers usually servers on the Internet or network WEBMAIL WebMail is a Web based interface to Unix system mailboxes It allows a
80. me 4 access log access log processed access ssl log access ssl log processed error_log error_ssl_lo gt lt Remove Selected Size a op HT 2948 1 op WE op WT 1 08kKB it 4 10KB HI At this page you can perform the following operations e Define the number of log file s lines to be displayed at once To do that type in the number of lines in the Lines of log file to be displayed input field prior to selecting a log file for viewing e View a log file To this effect click on a log file s name in the list The log file contents will be displayed in a separate Log File Viewer window e Save a log file on your local machine To do that click on the appropriate icon After that you will need to specify the location on your local machine and the file name for the downloaded log file to be saved and then click Save e Delete log files To this effect select the corresponding checkboxes and click Remove Selected To configure the log rotation preferences follow these steps CLIENT S MANUAL 67 Administering Domains Click the Log Rotation icon on the Log Files Management page The Log Rotation Preferences page will open amp Log rotation preferences for domain domain com t Up Level Tools Enable Preferences Log rotation condition by size KB by time Daily x Maximum number of log files P Compress log files C Send processed log files to e mail
81. missions page will appear listing all available operations To view the resource usage limits defined by the administrator for your account click the Z _ Limits icon on the Home page The Client limits page will appear listing the resource types and limits defined Managing IP Pool The IP pool is the location within which your IP addresses are managed You are given IPs and then are able to utilize them within your own domains IPs are able to be granted as either exclusive meaning that you become the user with exclusive rights to this IP or shared meaning that this IP is shared among many other clients i e one IP can be used for hosting by many clients The IP Pool also provides the mechanism by which IP usage can be tracked You can immediately see the complete list of allocated IPs and identify the locations on which each IP is currently being used within your environment Click the Za IP Pool icon on the Home page to access the IP pool It displays the list of IP addresses that were granted exclusively or as shared Alec gt IP pool of client Alec Up Level IP Addresses IP Addresses 7 E Search d Show All S T IP Address Hosting i01211 1 o if 101 211 101 1 Table 2 1 The IP state type icons Meaning The state icon indicates the system state of the IP address CA means that the IP address functions properly 8 CLIENT S MANUAL Performing Administrative Tasks Meaning
82. n administration page The certificates repository page will open displaying the list of available certificates Certificates uo Level Tools 2 Add Certificate View Certs Find the appropriate private key to the certificate Certificate Browse Send File Certificates SSL certificates 1 Tr P Search 27 Show All gt lt Remove Selected R K C A Certificate Name 4 Used a K RES SE cet our The four icons preceding the certificate name in the list indicate the present parts of a certificate The icon displayed in the R column indicates that the Certificate Signing request part is present in the certificate the icon in the K column indicates that the private key is contained within the certificate the icon in the C column indicates that the SSL certificate text part is present and the icon in the A column indicates that CA certificate part is present The number in the Used column indicates the number of IP addresses the certificate is assigned to Uploading a certificate file with finding the appropriate private key After you have received your signed SSL certificate from the certificate authority you can upload it from the Certificate repository page First make sure that the certificate file has been saved on your local machine or network Use the CLIENT S MANUAL 51 Administering Domains Browse button to locate the certificate Click Send File The existing certificate with
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84. name account settings select a mail name or click on an icon corresponding to the service you wish to configure To switch to displaying the mail aliases for the mail names in the list click the Show Aliases button to hide them use the Hide Aliases button To remove one or several mail names check the checkboxes in the mail names list corresponding to the mail names you wish to remove and click Remove Selected Enabling Mail Services When you click on a mail name you access the mail name properties page which allows setting up any combination of services for a mail name Mail alias Mailbox Redirect Mail Group Autoresponder and Spam Filter 1 Click the Mail icon at the Domain administration page The Mail Names page appears 2 Click on the mail name you wish to edit This takes you to the Mail Name Properties page CLIENT S MANUAL 35 Administering Domains mail asd vrh7 3 plesk ru t Up Level Tools B Ve z 3 e Add New Mail Alias Preferences Mailbox Redirect Mail Group Groups E wy e Autoresponders Spam Filter Webmail Info Control panel access E On Mailbox E On Redirect Mail group Autoresponders OFF Mail aliases No Mail aliases To set up or configure a mail service for the mail name click on a corresponding icon button in the Tools group or select a shortcut in the Info group The Mail Aliases area lists the aliases created for the mail name To add new
85. ne message to multiple recipients at once For example if you want to send the same message to five people in the technical support department you can create a Support email group that includes the individual email addresses for all five staff members When someone sends a message to mail group Support he she only types and sends one message but copies of the message go to all five individuals The sender does not need to know the addresses for all five individuals just the group name Essentially mail groups help save time and effort In order to enable and set up a mail group for the mail name follow these steps 1 On the mail name properties page click the Mail Group icon 2 Before enabling the mail group you need to add at least one mail group member Click Add New Member 3 Enter the desired external e mail address into the E mail input field and or select one or more of the listed mail name accounts using checkboxes and click OK NOTE Group members can consist of either external mail addresses those not belonging to this domain or accounts which exist within the domain 4 The selected addresses will appear in the list of Mail group members on the Mail Name Properties page 5 To delete one or several group members select the corresponding checkbox and click Remove Selected Once enabled the mail group icon on the Mail Names page appears in color Clicking on the Groups button you will access the
86. nel s interface Navigation The control panel interface is divided into two main parts The navigation pane occupies the left part In the right part you can access particular features and components selected from the navigation pane Copyright 1999 2004 SWsoft All Rights Reserved General za O Burt Panitz Tools System a i E z 4 8 d C Sessions Za Ww c Edit Report Preferences Permissions Limits ES Loa out em Je 2 Di RI Help amp Support 2 IP Pool Logo Setup Custom Buttons Helo sl Q Domain Templates Traffic Info 1 domains 1 active domains 14 9 MB disk space used 24 6 MB traffic used Domains Domains 1 Search d Show All e Show Subdomains S Group Operations gt lt Remove Selected P S H Domain name 4 Creation date Subdomains Disk usage Traffic d gt D bnpenterprises com Aug 10 2004 0 14 9 MB 1 17 MB Month Ka FJ e The Home shortcut opens your Home page also referred to as the Client Home page which gives you access to the major administrative functions available for your account e The Sessions shortcut is used for managing currently active user sessions e The Log out shortcut ends your control panel session Pathbar When you start your control panel session the path chain of links appears in the right part at the top of the screen These links reflect your actual location within Plesk system By clicking on the links you can be one or more dependin
87. ocations for personalized web pages with individual FTP access The result of creating a web user is a subdirectory within your domain e g domain com webuser Creating a web user account To create a new web user account 1 Click the Ss Web Users icon on the Domain administration page The Web Users page appears Web users of domain domain com t Up Level Tools C Add Web User Preferences Web users No Web users Click the Preferences icon to configure web user access format ii and enable scripting capabilities The Preferences page opens Preferences Up Level Additional Features Enable webuser domain com IT access format Allow the web users scripting a Required fields To allow accessing web user pages via URLs like webuser domain com select the corresponding checkbox Select the Allow the web users scripting checkbox to enable scripting for CLIENT S MANUAL 59 Administering Domains web users pages Click OK to submit your changes 4 To adda web user click Add Web User You will be taken to the Web User Configuration page Add new web user of domain domain com Up Level Web user Web user name bie Old password NONE New password bunn Confirm Password Prec Hard disk quota 200 MB Unlimited Apache ASP support v SSI support v PHP support Iv CGI support lv mod_perl support lv mod_python suppo
88. ome search engines do not index these frame pages and some browsers do not support frames Accessing the Hosting Setup Wizard To access the hosting setup wizard for the domain which is created but does not have hosting configured yet use any of the following ways CLIENT S MANUAL 23 Administering Domains 1 Access your Home page The page opens listing all existing domains at the bottom Q Alec Tools Z f EA s CA Edit Report Preferences Permissions Limits 3 KE e KR IP Pool Skeleton Logo Setup Custom Buttons D R oy Zi Gy Ce Add New Domain Domain Templates Register Manage Extras Traffic Info 1 domains 1 active domains 284 KB disk space used 0 B traffic used Domains IIaaaaaaammmamamamamamsss Domains 1 JP Search f Show alll e Show Subdomains 2 Group Operations gt lt Remove Selected P S H Domainname 4 Creation date Subdomains Disk usage Traffic L O domain com Oct 4 2003 0 0 28 MB 0 00 MB Month M 2 Click onthe icon to the left of the domain name The hosting type selection page opens Select a hosting type for the domain domain com t Up Level osting type Hosting type Physical hosting Standard forwarding Frame forwarding Required fields 1 On your Home page click on the domain name to access the Domain administration page 2 Click the Setup icon The Hosting Type Selection page appears Select a hosting type for the
89. ory 1 TTS That thing does not work New 3 Client Alec Oct 5 2003 09 42 PM Mail To change the status of a ticket or add a comment 1 On the page listing tickets click on a ticket id or subject The page will open displaying all comments made to the ticket and allowing you to change the ticket properties and add new comments CLIENT S MANUAL 19 Performing Administrative Tasks Tickets gt Ticket 1 t Up Level Ticket Ticket Status New Ticket Subject TTS That thing does not work Category Mail New Event Ticket Event Comment ticket New Comment Please elaborate Required fields Ticket History Oct 5 2003 09 42 PM B Alec lt alec plesk ru gt I need some qualified assistance 2 To add an event to the ticket Le close reopen and or comment it select a corresponding action in the Ticket Event drop down box type a new comment into the New Comment input field if required 3 Click OK to submit all changes Managing User Sessions You can monitor and manage the currently active user sessions from the control panel To access the user sessions management functions select the Sessions shortcut in the navigation pane The current user sessions will be presented in the list Sessions Management sessions Sessions 2 JP Search d Show All SZ Refresh gt lt Remove Selected T Login 4 IP Address Logon time Idle time TI 2 client 192 1
90. p is used for modifying the limits for various resources The Hosting group is used for editing various hosting related settings The Preferences group contains miscellaneous editable options for domains The Services group is used for enabling disabling the use of domain services The Modified domains area lists the domains whose settings you are going to modify 3 To edit limit settings for a particular resource type Se lk First select the appropriate action from the drop down box e Leave the Do not change option selected if you do not wish to make any changes e Select Unlimited if you wish not to limit the resource usage e Select the Value option in order to specify a new value for the resource limit 78 CLIENT S MANUAL Administering Domains e Select Increase to specify the value by which to increment the presently set resource limit value e Select Decrease to specify the value by which to decrement the presently set resource limit value 3 2 Then specify the value of the new resource limit in the corresponding input field 3 3 If you chose to increase decrease the presently set limit value use the drop down box to select units if you wish to modify the limit value by a quantity of commonly used units or if you wish to modify the limit value by a particular percentage 4 To change the hosting related settings select Do not change Enable Or Disable radio button for the corresponding type of set
91. r in the input field provided Click OK to submit the changes and return to the Domain administration page CLIENT S MANUAL 29 Administering Domains Customizing DNS Settings Through Plesk a user can customize DNS settings for each domain created The Plesk administrator can also enable the client to customize his her own DNS settings however it is very important that the client possesses a strong understanding of DNS prior to making any modifications to the DNS settings NOTE Improper setup of DNS results in improper functioning of web mail and FTP services Types of DNS Records There are five types of accessible DNS records A Address This record is used to translate host names to IP addresses CNAME Canonical Name Used to create additional host names or aliases for hosts in a domain NS Name Server Defines an association between a given domain name and the name servers that store information for that domain One domain can be associated with any number of name servers MX Mail Exchange Defines the location of where mail should be delivered for the domain PTR Pointer Defines the IP address and host name of individual hosts in the domain Translates IP addresses into host names Changing DNS Settings Plesk retrieves the default DNS settings from Server DNS configuration In order to change the DNS settings follow these steps 1 At fe Domain Administration page click t
92. reation and check the corresponding checkbox to enable the notification 4 Click OK to create a new mailing list Accessing the mailing list administration The mailing list administration can be accessed by clicking on the icon corresponding to the necessary mailing list The mailing list administration software interface will open in a new browser window CLIENT S MANUAL 45 Administering Domains Removing mailing lists You can remove one or several mailing lists at the same time To remove a mailing list s 1 Atthe Mailing lists management page select the checkboxes corresponding to the mailing lists you wish to remove 2 Click Remove Selected The Mailing lists removal page appears 3 Confirm removal and click OK Enabling disabling mailing lists You can enable disable one or several mailing lists at the same time To change the current state of a mailing list s 1 Atthe Mailing lists management page check the checkboxes corresponding to the mailing lists you wish to change state 2 Click the On Off icon The confirmation page appears 3 Click OK The state of the selected mailing lists will be changed Managing Domain User Account The domain user setup provides entry to the Plesk control panel within a single domain Domain users have the ability to administer mail accounts web users databases protected directories and the domain SSL certificate Limits to the domain user are set by the Cl
93. ring Domains Generating a self signed certificate To generate a self signed certificate follow these steps 1 2 Specify the certificate name The Bits selection allows you to choose the level of encryption of your SSL certificate Select the appropriate number from the drop down list Select a country from the drop down list Specify the state or province location city Enter the appropriate organization name and department division in the field provided Enter the Domain Name for which you wish to generate the self signed certificate Specify the E mail address Click the Self Signed button Your self signed certificate will be immediately generated and added to the repository Generating a Certificate Signing Request To generate a certificate signing request CSR follow these steps Lk 2 Specify the certificate name The Bits selection allows you to choose the level of encryption of your SSL certificate Select the appropriate number from the drop down list Select a country from the drop down list Specify the state or province location city Enter the appropriate organization name and department division in the field provided Enter the Domain Name for which you wish to generate the certificate signing request Specify the E mail address Click the Request button A certificate signing request will be generated and added to the repository You will be able to add the other certificate
94. rovider A client is a customer of a Web hosting company or a user of Internet services In hardware terminology a client is a computer system or a software package that requests services or information from another application that resides across the network Think of the client as your PC or workstation through which you access programs and data across a network or the Internet usually on a server In very simple terms a client is a user DB WebAdmin DB WebAdmin is a web based administration tool that allows to manage a whole MySQL server as well as a single database DNS DNS short for Domain Name System is a distributed database that maps names and IP addresses for computers using the Internet DNS is a standardized system that identifies domain name servers DOMAIN A domain is a virtual address on the Internet for any organization or entity Technically a domain is a group of networked computers servers that represent an organization and provide network services However several domains could reside on one server in dedicated space provided by a Web hosting service To the Internet user a domain appears as space on one server regardless of the implementation Domains are identified by their familiar Internet URL uniform resource locator addresses For example www sw soft com is the name of the domain where SWsoft information resides on its servers Syntactically a domain name is a string of names or words separated by perio
95. rs are invisible to end users replaced in your user interface by the more familiar domain names and URLs IP POOL IP address pool is the range of available IP addresses MAIL AUTORESPONDER Mail autoresponders are automatic replies to email sent to a particular mail name Autoresponders can CLIENT S MANUAL 83 include both a text message and attached files This mail function is often used on mail accounts for individuals who are away for a certain period of time or are unable to check their mail for any number of reasons MAIL GROUP Mail groups are used for sending e mail to a group of people through one address rather than to each individual address Mail groups save you time and effort in reaching several people at once you only have to create one e mail message to the group rather than several identical messages to everyone MAILMAN Mailman is software to help manage email discussion lists much like Majordomo and SmartList Unlike most similar products Mailman gives each mailing list a web page and allows users to subscribe unsubscribe etc over the web Even the list manager can administer his or her list entirely from the web Mailman also integrates most things people want to do with mailing lists including archiving mail to news gateways integrated bounce handling spam prevention email based admin commands direct SMTP delivery with fast bulk mailing support for virtual domains and more Mailman runs on most Un
96. rt lv Required Fields 5 Specify the name of the new web user enter and confirm the password for web user specify the hard disk quota and select the available scripting options for the given domain if enabled in Preferences NOTE Each web user creates a system account within web server therefore you cannot have two web users with identical names on the same server You cannot use the reserved system words such as mailman for user names NOTE Do not use quotes space and national alphabet characters in the password The password length should be between 5 and 14 characters and password must not be the same as the login name 6 Once you have completed all entries click OK As you create web users the user names appear listed on the Web Users page 60 CLIENT S MANUAL Administering Domains NOTE New web users can access the directory using FTP software by entering the domain name under which the web user account was created and using the appropriate web user name and password Editing the web user account properties To change web user passwords or edit scripting options click on the user name in the web user list This takes you to the Web User Configuration page Follow the same procedure as described above Deleting a web user account To delete existing web users select the users that you wish to delete using the checkboxes and click Remove Selected You will be asked
97. s Attachment files repository For the autoresponder feature you have the option to include file attachments To include a file to be selectable within the set up of autoresponders for the given mail name use the Attachment Files icon available from the Autoresponders management page The Attachment files repository page opens It allows you to upload files and remove them To upload a file specify the path and filename in the File name field and click Send File The attachment will then appear in the Repository These files will be available for any autoresponders that are set up for the given mail name To delete one or more files select the checkboxes related to the files you wish to remove and click Remove Selected button In order to enable and set up a mail autoresponder for the given mail name follow these steps CLIENT S MANUAL 39 Administering Domains 10 11 On the mail name properties page click the Autoresponders icon Autoresponders management page will open Click Add New Autoresponder The autoresponder creation editing page will open Enter the name into the Autoresponder name field Below the Request text input box you can determine whether an autoresponder responds to specific text or set of characters found within either the subject line or body of the incoming email or if it responds to ALL incoming requests Type the phrase or a set of characters in the Request text input box and sele
98. seeeececaeeeeeeeeeeeeeesaeeaeeeeeeeessseeeeeeeeessesaaseeseeeeeeeeseaanseess 69 Billek ile Mana EE 71 Wesihigahe Domain Application EE 73 PECESSING vole DUNG EE 74 Accessing Microsoft FrontPage Web Administrator cccccccecesseeceeecaeeeeeeeeeseaeeeeeeeeseeeessaeeseeeessaaees 74 Backing Up amp Restoring Ben EE 75 Deactivating ACIValIng a DOMAIN WEE 77 Performing Group Operations ON Domains 78 Removing Eeler Ve EE 80 NVD Hosting Web Hosting User s Guide Ac GIOSSAlY OF PSNI EE 81 Chapter About Your Web Hosting Account ntroduction This manual explains all of the details of your web hosting account and how to use our hosting control panel to manage your web site The hosting control panel is based on an industry standard product called Plesk 7 In this manual we use the terms hosting control panel and Plesk 7 interchangeably since they both refer to the same thing Our goal was to create a control panel that would let non technical business personnel perform a wide variety of administrative tasks from creating new e mail accounts to managing entire domains all with point and click simplicity PLEASE NOTE This User s Guide is based on the full administrative manual for the Plesk 7 system because of this there may be functions described in this manual that you may not be able to access to from your account The hosting control panel provides four tiers or levels of admin
99. sers registered in the system with names longer than 16 symbols as allowed by RedHat Linux OS and willing to migrate to FreeBSD would encounter certain problems during restoring of data backed up on RedHat Linux You cannot use the reserved system words such as mailman for user names Click in the FTP Password text box and enter or edit the password Tab to the Confirm Password text box and re enter the password for confirmation NOTE You should specify the FTP password otherwise the FTP user will not be able to login to the FTP account that will be created Hard disk quota field allows you to set the limit for the maximum disk space amount available for use by this domain In the System access drop down list select the system access availability CLIENT S MANUAL 25 Administering Domains NOTE Denied option prohibits access which is more preferable as it helps to alleviate security concerns Note that allowing system access is highly dangerous for the system security Allow access to the system only if you clearly understand what you are doing and only to trusted users To allow the use of Microsoft FrontPage Server Extensions check the checkbox for Microsoft FrontPage support and Microsoft FrontPage over SSL support Authorization will be disabled by default For security reasons authorization should only be enabled when Microsoft FrontPage extensions are in use Microsoft FrontPage
100. ting You can edit the following e SSL support e Web statistics e Custom Error Documents e Apache ASP support e SSI support e PHP support e CGI support e mod_perl support e mod_python support e ColdFusion support You can also choose to manage or not log rotation Here you can e Activate deactivate log rotation e Choose the condition of rotating the log files by size specify the maximum size of the log files or by time select Daily Weekly or Monthly e Choose the maximum number of log file instances allowed e Choose whether to use the log files compression or not e Choose whether to send the log files to a specific e mail NOTE It is advisable to set the log rotation options for all domains appropriately in order to prevent the log files from growing too large to be handled by the statistics utility 5 Tochange preferences selectDo not change Enable or Disable radio button for the corresponding item You can edit the following e WWW prefix requirement e Web Mail e Allow the web users scripting CLIENT S MANUAL 79 Administering Domains e Traffic statistics retention settings e Mail to nonexistent user if enabled you can choose to either Bounce with phrase or Catch to address 6 To enable disable services selectDo not change Enable or Disable radio button for the corresponding service You can edit the following e DNS Zone e Mail e Mailing lists e Tomcat e Anonymous FTP 7
101. u click on the Site Builder icon for the first time After the application is installed and configured use the Site Builder icon on the Domain administration page to access it Accessing Microsoft FrontPage Web Administrator You can access the Microsoft FrontPage Web Administrator directly from the Control Panel using the R 7 FP Webadmin icon or Wi FP SSL Webadmin if you wish to access it over secure SSL connection These icons are located at the bottom of the Domain Administration page provided that hosting is set up for the domain and Microsoft FrontPage is available Note that the FrontPage Web Admin software should be installed and configured properly for this function to work and the FrontPage and FrontPage over SSL support should be enabled within Plesk 74 CLIENT S MANUAL Administering Domains Backing Up and Restoring Domains You can back up and restore domain data by the control panel means provided that the backup utilities are installed on server To access the backup restore functions on the Domain administration page click the af Backup icon The Backup files repository page opens displaying the stored domain backup files and their properties Backup files repository t Up Level Tools Create Backup Upload backup file Ir Browse Backup Files Backup files 1 Ir J Search di show All Xl Remove Selected Modification date Backup file name 4 Size E Sept 30 2
102. u will proceed to the Physical Hosting Setup page for this domain Otherwise you will be taken to the Hosting Type Selection page 6 When you are satisfied that the information is complete and correct click OK AA IMPORTANT e If you have chosen to set up hosting for the domain after it is created leaving the Proceed to hosting setup checkbox selected you will be taken to the hosting setup wizard Please refer to the following section of this manual to learn how to set up hosting for the domain e If you decided to set up hosting later and deselected the Proceed to hosting setup checkbox you will be taken to the Domain Administration page which provides you with domain management functions Once a domain name has been created it is displayed in the list of domains at the bottom of your Home page accompanied by the following icons Table 3 1 Meaning The state icon indicates the system state of the domain means that the domain is operating within defined disk space and traffic parameters means that the allocated disk space or traffic limitations are exceeded at this particular domain The Plesk system evaluates disk space and traffic every 24 hours The status icon indicates if the domain is activated deactivated means that the domain is activated 4 means that this domain is presently deactivated and inaccessible The hosting type icon indicates the type of hosting set up
103. ubject 2 Tochange the text of the string click into the input field and enter the new text 3 Click Set to save the changes Black list is a list of E mail addresses which are automatically considered as sending unsolicited mail spam Therefore all messages coming from the E mail addresses that match those specified in the black list will automatically be marked as spam You can add to the black list either exact Email addresses or patters using wildcards eg entry spammers online com will cause all messages coming from the domain spammers online com be marked as spam regardless of what the exact mail name is 1 Enter the E mail address or pattern into the Email pattern input field 42 CLIENT S MANUAL Administering Domains 2 Click Add to add the new entry to the black list the new entry will appear in the user s black list section The Administrator s black list section contains the server wide black list entries that were added by the Administrator If you chose to use the server wide filtering settings the Use server wide settings checkbox checked you may wish to edit this section by removing unnecessary entries To do that just select the Administrator s black list entry and click Remove White list contains E mail addresses which are automatically considered as trustworthy Therefore all messages coming from the E mail addresses that match those specified in the white list will never be marked
104. uns on multiple platforms primarily on Linux servers PHP accesses and manipulates data in a MySQL database and helps you create dynamic Web pages You write HTML and embed code in the HTML that performs a specific function The embedded code is the PHP portion of the script identified in the HTML by special start and stop tags A PHP file has an extension of php or php3 or phtml All PHP code is executed on a server unlike a language such as JavaScript that is executed on the client system For more information visit http www php3 org POP3 POP3 or Post Office Protocol Version 3 is a method used to receive electronic mail across the Internet accommodating different mail software packages and systems POP3 receives and holds all your e mail on a server You can then download all your messages when you connect to the mail server you cannot selectively retrieve messages Compare POP to the IMAP mail protocol POSTGRESQL PostgreSQL is an open source database system that began as an enhancement to the POSTGRES research prototype DBMS Where POSTGRES used the PostQuel query language PostgreSQL uses a subset of SQL PROTECTED DIRECTORY A directory is an organized collection of files and subdirectory folders on a computer A protected directory is one that cannot be accessed by all public users you must have access privileges to read information in a protected directory PYTHON Python is an interpreted high level programming langua
105. user to access and administer his IMAP POP3 mailbox via the world wide web WEB USER A web user is a user account within Apache that is used to define locations for personalized web pages with individual FTP access WORKSTATION CLIENT S MANUAL 87 A workstation is a user or client that accesses information from other computers usually servers on a network 88 CLIENT S MANUAL

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