Controller Guide V03.11
Contents
1. USB 2 0 x2 Local Monitor VGA Out LAN x2 10 100 1000 l Ventilation Fan 5 1Ch Audio Out i exhaust Line In USB 2 0 x2 RS232 COM Ports Page 6 USER S MANUAL HD6400 Series Series Specifications Processor Quad Core Intel Xeon 2 3Ghz CPU System Bus 1333 MHz Front Side Bus Memory 2GB 667 MHz DDR2 Fully Buffered DIMM Storage 320GB up to 1TB Hard Drive Storage DVD RW Drive Audio PCI High Definition 5 1 Surround Audio Video ATI Onboard 16MB Graphics 1280x1024Max 9X Media Graphics Up to 64 Outputs 2048x1536Max VGA 1920x1200Max DVI Power 1000 2000W 1U Redundant Power Supply Dimensions 6U Rack mount Computer Chassis 10 5 H x 19 W x 26 4 D 267 mm x 483 mm x 671 mm Weight 66 75Lbs 30 kg Cooling 4 x 90mm 51 CFM ea Center Mount Input Specifications Analog RGB Sources 640 x 480 800 x 600 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 2048 x 1536 Custom modes DVI I Sources 640 x 480 800 x 600 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 Custom modes HDMI YPrPb Sources 1080p 1080i 720p 567p 480p and 480i Component HD DVI connector required on certain models HDCP not supported HDMI DVI connector required for HDMI Input Composite Sources PAL 576i 720x576 NTSC 480i 720x480 Audio Sources RCA Monaural Stereo More information regarding input specification is contained within each 9X Media2. all ct C WINDOWS system32 cmd exe C Documents and Settings Administrator gt ipconfig all Windows IP Configuration Host Name Primary Dns Suffix Node Type IP Routing Enabled WINS Proxy Enabled Ethernet adapter Local Area Connection 3 Connection specific DNS Suffix Description ion with I 0 Acceleration 2 Physical fidiress sr s ar dc ac ar Dhep Enabled futoconfiguration Enabled I ress Intel lt R gt PRO 16 EB Network Connect Default Gateway 192 168 1 1 MEENA 6 a Sc Bs be Oc Be ae RB Re S gt 192 168 1 1 DNS Servers Lease Obtained 3 This step is optional to the user To disable authentication for users that log in to the Controller follow the steps and example below In the 9X Media folder located in the programs or START menu run the 9X Video Manager Administrator program This program will give you the option to disable the authentication prompting for a valid Username and Password for an Administrator of the Controller 9X Media Video Manager Administrator Network Access Do not allow network connections Allow network connections Do not authenticate connections Use Windows user accounts to authenticate connections Cancel Page 32 To use these settings you must restart your machine Would you like to reboot you machine now USER S MANUAL HD6400 Series Series 4 For this part you will now be working from your Remote PC For assistan
3. EZ Share this Folder i Intel Corporation This setup program will install the Intel Chipset Device Software onto this computer It is strongly recommended that you exit all programs before continuing Other Places ic 9X Video Wall Control CD G My Documents Cy Shared Documents My Computer J My Network Places e Next you will install the Networking drivers for your motherboard open the Network Driver folder and run the program PRO2KXP_13_1_2 exe This will install the dual gigabit LAN interface for your motherboard ie Intel R Network Connections InstallShield Wizard Installing Intel R Network Connections z The program Features you selected are being installed intel Ca Please wait while the InstallShield Wizard installs Intel R Network Connections This may take several minutes Status lt Back Next gt Cancel Page 37 USER S MANUAL HD6400 Series Series Install System Drivers using Safe Mode Restoring your system drivers through safe mode is another troubleshooting technique that may resolve such problems as inability to access the Video Wall Manager program errors during video playback system instability and replacement or addition of video hardware To Begin reboot the system and after the BIOS screen press and hold F8 on the keyboard Make sure this is done before the Windows XP boot screen If this step is done incorrectly do not restart the machine using th
4. Manager reading and writing layout files and controlling the wall across a network you need a serial number or hardware key C Do not use the advanced features of Video Manager C Enter a serial number to access the advanced features of Video Manager Insert a hardware key to access the advanced features of Video Manager ee 9X Media Video Manager V05 00 00 Activation The 9x Media Video Manager hardware key device driver could not be installed The operation completed successfully Insert a hardware key to access the advanced features of Video Manager Next gt Help Page 24 USER S MANUAL HD6400 Series Series 8 Once you have completed this step the software is now installed but will not be ready for use until you have successfully rebooted your system The software will prompt you for a restart click next to proceed 9X Media Video Manager YO5 00 00 Installation Complete gx Media Video Manager has been installed and is Activated You will need to reboot your machine to complete the installation ee Page 25 USER S MANUAL HD6400 Series D6400 Series 9 Using the 9X Media Video Wall Control Software This section will demonstrate how to use the video wall control software and configure your video wall to allow incoming connections from various input devices Administrator R Activate Windows amp sweet plorer Set Program Access and Defaults 5 amp Wind
5. USER S MANUAL HD6400 Series Series MEDIA Expand Your Vision User s Manual HD6400 Series Video Wall Controller Y 9X Media Designs and Multi Screen Solutions Y M a Manufactures the Worid s Video Walls PCs and y eeen Sw iaoa Ultimate Leading Edge Controllers all in the USA by Design Page 1 USER S MANUAL HD6400 Series Series Contents gt Care Handling and Specifications of 9X Media Hardware Page1 7 gt Hardware Setup Page 9 14 Displays Page 9 Power LAN USB Devices Page 11 12 Component and RGB Devices Page 13 Composite Devices Page 13 DVI VGA HDMI Component Devices Page 14 gt Connecting to your Devices Page 15 gt Example Diagram of 9X Media Video Wall System Page 16 gt Install Video Card Drivers Page 17 19 gt Configure Your Displays and Display Settings Page 20 21 gt Install Video Wall Control Software Page 22 25 gt Using the 9X Media Video Wall Control Manager Page 26 35 Component Video Setup Pag
6. connector For large groups of monitors these labels will go together in series example Display 1 gt 1 Display 3 gt 1 Display 5 gt 1 Display 7 gt 1 Display 2 gt 2 Display 4 gt 2 Display 6 gt 2 Display 8 gt 2 Page 10 USER S MANUAL HD6400 Series Series Connect the Molex LFH 60 Pin adapter to the appropriate connection on the video card displays 1 and 2 are shown in the picture above Screen ordering will follow a top bottom left right orientation For further instructions on connecting your displays please consult the 9X 14 and 9X V4 product manuals gt on Bo eB Be ee el o o o o ee AUREL j Connect the power as shown in the pictures above The power requirements of your server may vary depending on the configuration both types of power supplies are shown above 9X Media uses high output redundant power supplies These power supplies are hot swappable and can be adjusted for US domestic and international voltages ranging from 110 240V Page 11 USER S MANUAL HD6400 Series Series Connect your LAN and USB devices These devices will include your mouse and keyboard as well as your 9X Media HASP software activation key Note that the light on the activation key will turn red once it has been detected and installed If your key does not turn red this may indicate that no driver has been installed or it is not working properly gt Note The onboard VGA grap
7. in cold or below freezing temperatures must be allowed at minimum 12 hours to be brought to room temperature before powering on Quickly raised temperatures can cause condensation on electronic components that may lead to failure of the device Page 3 USER S MANUAL HD6400 Series Series Safety Instructions To prevent damage to your 9X Media system or injury to personnel operating the equipment please read the following safety precautions prior to operation These instructions should be made available to all those who will use and operate 9X Media products Power Proper power provisions should be in place for all 9X Media hardware 9X Media Video Wall Controller systems will require more power than standard PC systems therefore you should not plug these systems into heavily populated circuits or surge strips All power supplies must be powered off and disconnected before moving installing new hardware or maintenance of the systems internal components Cables Do not expose cables or connectors to liquids extreme heat or sharp objects corners This could cause short circuiting or electrical damage to the system Reduce extreme bends on cables bending cables beyond 90 may cause internal wire damage and loss of video quality Large quantities of cables may become extremely heavy Ensure that cables trays and conduit are properly supported Ventilation All computer equipment should be located in a cool amp well ventilated envir
8. ounn h w N Desktop on My Computer F 1024 x 768 Fa 9X Media Video Mana Component Video Setup To begin set up a video input window to allow an incoming component video connection by a DVD player or other media source Double click on label 1 to open a new window In order to see any display you must configure the right window for your incoming connection Example you have a DVD media source connected to the first High definition input so you will open up 1 under Video 8 After you do this a new window will appear which may or may not have a video already playing To configure select Window from the file menu and then Input Settings On Screen Display Page 27 USER S MANUAL HD6400 Series Series we Once the Input Settings window is displayed you will see various settings To Set up your component video DVD player you will first select YPrPb for the Input Type Below it you will be able to change the input label if you need to quickly switch inputs without opening new windows Last you will select the Video Standard By default this setting is 1080i 60Hz you will also be able to receive 1080p signals under this setting Once you are done apply these changes and click the OK button Video 8 Properties Video Source Display Settings YPrPb RGB Brightness O Composite S Video Input Type Contrast YPrPb RGB Input 1 Colour Comp
9. server To start check to make sure you have all cables and connectors as well as any devices that you will be connecting From this point all display mounts should be properly installed and secured You will find the installation process easiest when your cabling is installed prior to the mounting of your displays Once you have all parts ready to be connected you can begin by connecting and cabling your display s Connect your RGB or DVI cable into your 9X Media Slimline LCD series according to the picture below Make note of both sets of RGB and DVI connectors the lower panel is designated as the receiving inputs and the upper are outputs used in daisy chain applications gt Note The input panel contains the only HDMI port this will help identify the correct board a E gt z E L P ar el 1 f Input Panel l i Page 9 USER S MANUAL HD6400 Series Series Included with your displays will be a remote to access all of the features of the 9X Media Slimline LCD display s You may also access the menu source and power features by the side buttons located on the inner right side of the display MENU SELECT Now connect your 9X Media Slimline LCD display s to the proper RGB or DVI connector that was provided with your 9X Media Video Wall Controller Notice that the female ends of these connectors are labeled 1 and 2 use these numbers to identify which is the primary and secondary output of each
10. 9X Media 4V V01 14 00 00 Prope 1 X General Adapter Monitor Troubleshoot TWIN x Video Overlay Monitor Configuration Click on monitor to select as DOS Master screen Resolution per Screen Colour Palette Refresh Rate Less maA More High Colour 16 bit by 768 pixels 1024 Source of Mode No Screens Screen Arrangement Default 1 H onzont al Custom Monitor Master Monitor Each C Force DYI Output _ Prune Modes Apply Page 20 USER S MANUAL HD6400 Series Series This page will be the only place for you to make any display and configuration changes You may start by selecting the resolution of your displays individual monitor resolutions are not supported The number of screens and configuration may also be set changing these settings will require a restart to apply any changes Default Monitor and 9X Media 4 O1 14 00 00 Prope F amp General Adapter Monitor Troubleshoot B TWIN J video Ovenay Monitor Configuration Click on monitor to select as DOS Master screen Resolution per Screen Colour Palette Refresh Rate Le a aa Morg High Colour 16 bit 60 Hertz v 1280 by 1024 pixels Source of Mode No Screens Screen Arrangement Default Defau 6 a re GUSTOM es Monitor Master Montor Each O Force DI Output 3K2 Page 21 USER S MANUAL HD6400 Series Series 9 Install Video Wall Control Software This gu
11. and you will now select RGB for the Input Type Next you will choose the resolution that you are going to capture the resolution of the output device must be one of the following 800x600 1024x768 1280x720 1280x1024 60HZ refresh rate The resolutions of both the output device and the capture settings must match Page 29 USER S MANUAL HD6400 Series Series You may or may not notice a small gap on the left or right side of the capture window this result seems dependant on the video card or output device s signal To remedy this you will need to crop out the negative space The crop settings are directly below the video source section of the Input Settings window Once the window has been properly adjusted you are now ready to save your settings and arrange your RGB captures on your video wall RGB windows may only be shown once per input multiples of this media type are not supported by this board Composite Video Setup To setup a composite video source you will need to connect your input onto the BNC16 cable that attaches to the top 25 Pin D Sub connector of your 9X Media HQ or 9X Media SQ video input card Only leads that are marked as S1 S8 will be used for composite video To configure these windows you Will Rye just need to select the correct Window Input On Screen Display window depending on which input oo i z o ner lead your video is connected to O
12. ation which may cause side effects such as noise or flicker to appear on the video capture windows Applying proper pressure to the square connector pads on these SIP cables may help the connection so that no data is lost causing these side effects If one of these cables were to break or appear damaged this will cause the video wall to not work properly and in some cases render the video input ability unusable Contact a 9X Media technician for replacement cables and follow the methods below for proper removal and installation To remove a SIP cable note the picture above grasp the sides of the connecter at the base and never pull directly on the ribbon portion of this cable Pinch the sides and pull the connector off of the base Take your new or replacement cable and attach it as shown on the next page Page 39 USER S MANUAL MIDZONE Ensure that all cables are snapped firmly in place cables that are not firmly connected may result in loss of video data which may be seen in the form of video flickering Shown Above is an example of what the inside of your HD6400 system should look like with each graphics card interconnected Each PC card should be properly aligned inside the slot guides to insure that no card should come into contact with another as well as to ensure no card should bend when inserting or removing connectors Not all 9X Media graphics and capture cards require the use of SIP
13. cables Cards that do not require these interconnections can be installed in any available slot of the proper type Page 40 USER S MANUAL HD6400 Series Series Installing retention bracket Once all modifications and maintenance has been completed the retention bracket should always be in place to support the PC cards within their slots Follow the instructions below to install the bracket Begin by inserting the retaining clip onto the support bar as shown The clips should be attached with the larger size holes face up This will position the screws upwards so they will not come into contact with the PC boards Once the correct amounts of clips are in place loosely fasten them so the screws will not fall into the chassis Arrange the clips above the PC boards so that the outward portions of the clips are pointing towards the rear of the boards Once everything is in place securely tighten the screws and check to make sure everything is safely held down in place Do not over tighten screws Over tightening may break the retaining clip or result in too much pressure applied to the PC board Page 41 USER S MANUAL HD6400 Series Series Technical Support For all other Technical Support issues send an email to technicalsupport 9xmedia com with as much information about your system as possible To enable a swift response we need to know the following details e Application Software e 9X Media Hardware Software e T
14. ce installing the software on your remote machines please see the section on Video Wall Software Installation Once installed open the 9X Media Video Manager application as you normally would on the Controller itself Once this is open you will now go to the File Menu and select Connect from the drop down menu Type the IP Address of the Controller that you had gotten from Step 2 into the entry box and press Enter ee ae Cen ee ea Se eee a a Spe aa 9X Media Video Manager Not Connected S E CH 9X Media Video Manager Not Connected ayout Window Tools Configure Help File New Layout Window Tocis Configure Help Add existing windows to representation Close existing windows a Run an application using the 9X Video Manager This feature will allow you to use the 9X Media Video Manager to open up a Windows program such as Quicktime or PowerPoint to display information or video files This is a useful tool as it will allow you to assign window properties such as exact location and size and be saved as part of the video wall layout This will allow you to open up common programs such as Internet Explorer by using the Save Layout feature To do this you only need to follow two basic steps selecting the program s exe file and specifying the file it will open To start simply navigate to the File Menu and select Run Application from the New menu 9X Media Vide
15. cel Page 18 USER S MANUAL HD6400 Series Series 6 After you click next on the previous page you will be prompted with a summary of the installation verify all information is correct and then proceed You will then see a system message stating the driver is not digitally signed by Windows XP this is standard and not a sign of problem please select continue and proceed with the install You will see one dialog box per 9X Media video input card that is inside the system Q tax 7 S s Search E Folders Ez Address le C Documents and Settings Administrator Desktop 9x m y DGCITS EA File and Folder Tasks m Rename this file ay Move this file Copy this file j a Publish this file to the The software you are installing for this hardware Web 2 E mail this fil gx Media 4 V01 14 00 00 E mail this file x ee has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Other Places Continuing your installation of this software may impair or destabilize the correct operation of your system r either immediately or in the future Microsoft strongly ico en Wall Control recommends that you stop this installation now and contact the hardware vendor for software that has B My Documents passed Windows Logo testing Shared Documents My Computer My Network Pl f 4 ae a ENAS Continue Anyway STOP Installation TT start G video Card Dr
16. e reset button Restart the machine through the Windows Shut Down menu and try again Windows Advanced Options Menu Please select an option Safe Mode safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable UCA Mode Last Known Good Configuration your most recent settings that worked Directory Services Restore Mode Windows domain controllers only Debugging Mode Start Windows Normally Reboot Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice Here you will see the Windows advanced boot options menu Some cases may be resolved by using the Last Known Good Configuration selection For most cases the Safe Mode setting should be used Once Windows XP has booted into safe mode you will now be able to proceed with the installation of the necessary 9X Media video device drivers Page 38 USER S MANUAL HD6400 Series Series Install or Remove SIP cables Inside select 9X Media Video Wall Controllers are thin white ribbon cables which carry the video data from the input devices and share it between the other I O cards to output that video onto your displays These cables are very fragile and must be handled with care when removed or installed Below is a picture of what these SIP cables look like and how they are arranged inside of your server These cables may come loose during the process of shipping maintenance or hardware install
17. e 27 29 RGB Video Setup s_ Page 29 30 Composite Video Setup _ _ Page 30 Saving your Video Wall Layout Page 31 Remotely Configure Video Wall Page 31 33 Run An Application Using Video Manager Page 33 34 Configuring your Video Wall Manager Page 34 35 gt Troubleshooting and Repair Page 36 40 Included 9X Media Software Page 36 Installing your Motherboard Drivers Page 36 37 Install or Remove SIP Cables Page 39 40 gt Technical Support Contact Page Page 42 Page 2 USER S MANUAL HD6400 Series Series Care and Handling of 9X Media Hardware As with any computer or electronic component our systems are very fragile and can be damaged by mishandling heat or cold exposure and misuse e PCs Controllers These are high end video servers with very fragile components therefore extreme caution should be used when transporting storing or setting up The following is a list of things that can and will damage the system o Dropping the system or any type of impact to the server Items falling on the server Liquids getting on or into the server I
18. e a series of checked boxes that represent the 9X Media hardware that resides in your machine select or de select these boxes to choose which drivers you will be installing If you are installing these for the first time make sure that every box is selected Page 17 USER S MANUAL HD6400 Series Series 4 Now you will be asked to set your number of displays and their configuration If you are performing maintenance or only have 1 display readily available the user must be aware that upon successful installation and reboot the Windows Desktop will be configured for the selected array 9X Media Windows Drivers O1 11 19 Desktop Layout Please select the number of screens you wish to use and how you want them to be atranged Number of screens E Screen arrangement lt Back Cancel 5 Next you will choose the resolution refresh rate and color or your displays These values should remain on the defaults during this part of the installation You will be available to change these values once they have been installed gt Note The color depth must be set at its default setting of High Color 16 Bit If set to True Color or Highest 32 Bit you will adversely affect the video capture quality and speed Please select the resolution refresh rate and pixel depth that you wish to use Screen area 1024 x 768 Desktop area 3072 x 1536 Refresh rate 60 Hertz v Bits per pixel High Colour 16 bit w lt Back Can
19. e same domain or network The Video Wall Software may be installed on as many remote machines as desired but only 6 machines may take control at the same time o To use this feature you must have an activated copy of the 9X Media Video Manager If you are using the USB Key for activation please make sure that it is inserted and working properly 1 On the primary video wall controller or Server navigate to the START button and select the Run tab Once in the Run dialog box you will then type in the command CMD Click OK to proceed to the next window Page 31 USER S MANUAL HD6400 Series Series Administrator E i GE My Computer ei Control Panel Set Program Access and Defots fs s ki q 2 Printers and Fares TIITII Type the name of a program Folder document or Internet resource and Windows will open it for you Open cmd vi 2 The next step is to find the IP Address of the Controller once the new window has opened you will type in the following command at the end of the existing line Type in ipconfig all exactly as shown and press Enter You will now have access to the Controllers networking information including IP Address Gateway MAC Address and Subnet Mask c C WINDOWS system32 cmd exe Microsoft Windows XP Version 5 1 2606 lt C gt Copyright 1985 28661 Microsoft Corp C Documents and Settings Administrator gt ipconfig
20. er software that works with the following operating systems Windows 2000 Windows xP and Windows Server 2003 Bact Next gt Cancel Help Page 22 USER S MANUAL HD6400 Series Series 3 The next menu will be to direct where the software will be installed and to name its shortcut header entry in the Windows program list It is recommended to leave this value default This will ensure that all files are stored in the appropriate location 4 You will now have the option of installing the server application which is needed to act as a host for all media inputs or a client If you are installing this software on the host 9X Media server you will need to leave both boxes selected If you are installing this software on a remote computer that will be used to access or control the video wall you will only install the client application and not the server 9X Media Video Manager VO5 00 00 Application Server Install the Video Manager server on the machine on which you wish to create video overlay lt Composite or 9x YGA Capture windows IY Install the Video Manager server Configure Install the Video Manager application on a machine you wish to use to access a Video Manager You can install the Video Manager application on the same machine as the Video Manager server or any other machine on the network iW Install the Video Manager application cod He 5 This page will be a series of checked boxes ne
21. he exact nature of the problem and please be as specific as possible Please quote version and revision numbers of hardware and software in use wherever possible U S Headquarters 9X Media Inc Bear Creek Road Los Gatos California 95033 USA Phone 1 408 399 2299 Fax 1 408 399 2290 Call us toll free 1 877 349 9999 WWW 9XMEDIA COM MEDIA Page 42
22. hics shown are disabled within the system BIOS by default This VGA connection is used for a local display monitor which is covered by this guide in a later section Packaged with your 9X Media server are the adapters for the High definition media inputs There are many different types of these adapters The M RGB type adapter has a female VGA connector and the M PrYPb video type adapter has 3 leads with female BNC connectors labeled 1 2 and 3 Page 12 USER S MANUAL HD6400 Series D6400 Series To properly connect these sources refer to the picture shown above to properly connect a component video cable and a VGA source The Component video leads are labeled numerically and should be connected to the proper color lead these leads are identified below Lead 1 Red Lead 2 Green Lead 3 Blue 2 Composite video signals will need to use the BNC16 breakout cable shown above This cable will be labeled from S1 S16 however only S1 S8 will be used for composite video the remaining are for the use of S Video signals Composite video signals require no additional setup Connect your BNC or RCA style cable into S1 of the breakout cable from this point you may now open video window 1 under the 9X Composite 16 column of the 9X Video Wall Manager To display S Video signals requires the use of an additional adapter to divide the Luma and Chroma signals out to two of the BNC16 leads Please refer to the 9X Connection Table fo
23. ide will go over how to install the 9X Media video wall control application for the 9X Media video servers and remote clients All 9X Media software amp drivers are pre installed for proper hardware testing These drivers should not be installed when you receive install your system unless you are performing maintenance or repair on the software or applications If you have restored your operating system to its original state you will however need to install this software before it will be functional once again 1 To begin you will start from your windows desktop screen and then you will need to either insert the 9X Media Video Wall Software DVD or navigate to the location of your saved software 3 a Pie Eck View Fewrtes foods Hep J 7 j Search f Polders a Wress CI C Documents and Settings Adran tr ator Destop 9 Video Wall Contro CD a LJ Motherboard Drrrer PY Video Card Manuals and e 2 Open the folder Video Wall Control Software then locate the file install exe and launch the installer application tings 4dministrator Desktop 9 video Wall Control CDiVideo Wall Control Software v Go a D A 3 mw 9X Media Video Manager V Welcome to the 9 Media Video Manager Installation Wizard Video Manager allows you to create and manage video overlay Composite lt YGA Capture and application windows either locally or remotely across a network This Wizard installs Video Manag
24. ivers 7 After this process finishes the installation is now complete you will be asked to restart your system to finish 9X Media Windows Drivers V01 11 19 Installation Complete a The Windows Drivers installation has successfully completed Before you can start using these drivers you must reboot your machine coc Page 19 USER S MANUAL HD6400 Series D6400 Series 9 Configure Your Display Settings Once you have installed the drivers for your 9X Media output device you may now change the output resolution as well as make changes to your screen configuration Begin by navigating to the display properties which may be done through the control panel or the desktop Display Properties i l Arrange Icons By gt Refresh er ae wid re f aste Sfnortcut Display 1 Default Monitor on 9x Media 44 01 14 00 00 v Screen resolution Color quality Less J More Medium 16 bit v 1024 by 768 pixels i ES ES Use this device as the primary monitor New Properties Extend my Windows desktop onto this monitor Troubleshoot Normally in Windows all displays and resolutions may be configured directly from the Display Properties tab but this will not be used with this system To make changes you MUST to go to the Advanced button and from there you will select the TWIN tab on the top of the page Re Di SU ese rj Al Default Monitor and
25. lickering which may be resolved by powering off the machine for a short time and restarting For other problems please contact 9X Media Technical Support 9X Media Software Packaged with your 9X Media video server will be your copy of the installed Operating System as well as a 9X Media DVD containing all of the software and drivers that are used in the system Use this DVD to install the 9X Video Wall Control for remote client access and to repair any of the installations on your machine if needed Installing Your Motherboard SBC Drivers we Some troubleshooting may require you to install or re install your motherboard drivers these drivers are located on the 9X Media Video Wall Software DVD If you are performing a restoration of the operating system you must install the Intel Chipset Driver first To do this you must navigate to the Motherboard Driver folder of your 9X Media DVD and run the Chipset Driver program Page 36 USER S MANUAL FIDZSI ES Motherboard Driver Intel Chipset Device Software File Edit View Favorites Tools Help Back 3 L Search Folders X Q QB psan E Address C Documents and Settings Administrator Desktop 9x Video Wall Control CD Motherboard Drive Intel Chipset Device Software File and Folder Tasks 2 i iver Welcome to the Setup Program g3 Make a new folder Chipset Driver Publish this folder to the Web SS D Intel Chipset Device Softwa
26. mproper ventilation These systems must be located in a place with proper ventilation Dirt and dust These systems must also be located in a place that is clean Misuse Using this system in a way that it was not designed for could potentially cause the system to malfunction v All 9X Media Video Wall controllers must be team lifted oO O 0 e Displays The 9X Media displays are extremely fragile the most fragile being the LCD screen itself Extreme caution should be used when handling these components Our LCD displays have various bezel sizes which are very thin this only increases the risk of damage from mishandling The following is a list of things that can and will cause damage to the display o Dropping or any type of impact to the display o Hitting the screen Any object that rubs up or hits the screen of the display can potentially scratch or damage the display screen o Liquids getting on or into the display o Extreme heat or poor ventilation v All 9X Media Displays 32 and above must be team lifted Temperature conditions e 9X Media LCD Displays o Ambient Operating temp 10 to 30 degrees Celsius o Ambient Storage temp 10 to 65 degrees Celsius e PCs Controllers o Video I O Board temp Max of 60 degrees Celsius o CPU Operating temp Max of 70 degrees Celsius o Ambient Storage temp 10 to 65 degrees Celsius o Ambient Operating temp Max of 26 degrees Celsius Note Any equipment that has been exposed or stored
27. nce Video Stara RSE coe og gt open you may leave all settings at Input Type Composite O Video Colour R gt default or you may select a different Copia r eit E 2 video standard such as PAL e vee DE jie 24 a Height 232 Luma Chroma Sync Lock Fast Slow Page 30 USER S MANUAL HD6400 Series D6400 Series Saving your Video Wall Layout To save your current settings and layout to a file navigate to the File Menu on the main 9X Media Video Manager window and select File then scroll down to Save As Define a name for the file and proceed to save the layout file to a location of your choosing This layout file may now be called upon to restore all saved video input windows gt 9 vided Vall Control GD Connect Disconnect kp Cavout l Exit 8 Ea Video 8 wonse wn GF Remotely Configure Video Wall One of the added features of the 9X Video Wall Control Software is the ability to administer video wall applications and windows by using a remote desktop or laptop PC Using this feature you will be able to control all parts of the 9X Video Wall just like you would normally control them directly from the video wall controller There are important parts to note when controlling the video wall via remote PC You will not be able to control functions of Windows XP such as turning the system on off This feature is only available to remote machines that reside on th
28. nection you need to tell it to do so Depending on your PC or laptop you will need to go to the display settings and enable your secondary monitor as shown below which is going into the 9X Media video server No output from your device will result in NO SIGNAL being displayed Page 15 USER S MANUAL Bipppyevleleksyyar s EXAMPLE SETUP 9X HD6400 Video Wall Controller Configured For e 20 High Def Output e 6 RGB e 2 Composite S Video Inputs e 5 YPrPb Component Inputs ee de Composite Video RGB VGA YPrPb Video m Output to LCD DVI or VGA Output Lines to LCD Screens 1920x1080MAX VGA DVI PC and Laptop Input Devices RGB Video OUT gt Camera Equipment Composite Sattelite Cable Receivers and DVD BD Players YPrPb Shown above is an example of a typical video wall controller setup Here you will notice each LCD will have a dedicated line coming from the video controller the same also applies to inputs coming into the controller The image span across all displays will be one single unified desktop that may be used to display all data and video devices connected into the HD6400 system gt Note This is an example setup of a Video Wall and Controller installation actual installations may vary depending on intended application and functionality of each system Page 16 USER S MANUAL HD6400 Series Series 9 Install Video Card Drive
29. o Manager My Computer untitled Layout Window Tools Configure Help 9x Composite 16 Window Video 8 Window 9x YGA Capture Window Run Application gr 2 3 4 5 6 3 Page 33 USER S MANUAL HD6400 Series Series Once the Run Application window is open you will be given three lines to provide input in The first box will be the Browse line in which you will find the application to be used In this case Windows Media Player will be used so you must then browse for the appropriate exe file used to launch the program The second line will be the command input specifying the located of the video file to be used or opened Note that most EXE files will be located in the root folder for the program In most cases this can be found in the C Program Files folder T 9X Media Video Manager My Computar untitied lay T 9 Madina Video Aannger My Camputor usntitind bayi Apphe aon C Program Files Windows Meda Player wano Boome Application C Program Files Windows Media Player wmp Start in folder Desktop on My Computer Configure and Monitor your Video Wall Software we To make changes to your software such as how the background images are displayed and the text of the messages you see can be changed through the Configure tab located in the File Menu You can also manually change the order of your displays or add screen labels and borders to
30. onment free from dust moisture and extreme changes in temperature All air intakes and exhaust should be kept clear from obstructions and should be able to freely move air through the system If the above is not met the system may suffer from overheating and possible equipment damage Maintenance Maintenance should only be carried out by experienced technicians Maintaining of systems should be done while in a powered off state and should be done in a safe and proper manor System should be free of dust and debris that may interfere with fans filters and electronic components Product Returns Product returns or RMA s made to 9X Media must receive an RMA number in order to be accepted and processed Any equipment being returned to 9X Media MUST be properly packaged in order for repairs to be completed under the 9X Media limited warranty This includes 9X Media Video Wall Controllers and Displays For details or instructions on packaging equipment for return please contact 9X Media Technical Support Page 4 USER S MANUAL HD6400 Series Series Unpacking your 9X Media hardware The contents of the box with your new system should contain the following items e 9X Media HD6400 Video Wall Controller e Mouse amp Keyboard kit e Power Cable s e Molex LFH60 Display Dongles VGA or DVI e 9X Media VWS Activation Dongle e Sliding Rack Mount Rails for Server Chassis e Bag of parts for Server Chassis e 9X Media Software DVD e Prod
31. osite S Video Input HuesTint Video Standard Black Level Cropping ss e Sharpness Top Width 1888 eeek SS Sample Rate Left Height 1062 gt Saar Phase ES Ne le Wed e a see lowe f Luma Chroma SES At this point you should now be able to see your media source on the newly opened video window Component Video sources may only be shown once multiples are not allowed for this type of media Fa 9X Media Video Manager My Computer untitled lay Fie New Layout Window Tools Configure Help SEN Comp A wo npg owon h w N c Desktop on My Computer 1024 x 768 Page 28 USER S MANUAL HD6400 Series Series we You can now make changes to the window framing and position To do this open any active video window and select Window from the file menu and then Window Settings This window will allow you to change the size position border type and rules of your window Video 8 Properties Window Input On Screen Display Position Caption Top 0 Left 8K Video 8 Zinput WVariabes Size Width 800 Height 499 Exclude borders Aspect Ratio C Maintain 16 Style Border and title bar Border only C Always on top No border or title bar Window ID Identifier 3 VGA Window Setup we To setup an RGB window is very similar to the others simply go to the Input Settings window
32. ows Catalog p E mail Outlook Express 3 windows Update k pum b N g 3 TCAs ERTS EET gma Gal 9X Composite 16 Window an Accessories Me 9X Media Video Manager Windows Media Playe an Games Ch 9x Media Video Manager My Computer an MW Snap E 9X Media Video Manager Administrator 3 Windows Messenger 8 Startup EJ 9X Media Video Manager Help amp Internet Explorer H 9x Player Tour Windows XP yi MsN E 9X Player Help Pp Files and Settings Tr A Outlook Express wv Uninstall 9 Media Video Manager Wizard s Remote Assistance Windows Media Player 8 Windows Messenger TEC amp b Windows Movie Maker Begin by opening the 9X Media Video Manager from the 9X Media start menu folder Once the program is opened you will notice a blank grey screen with a column on the left with My Computer This will connect you to the local machine s video I O control screen which will be the base of which to set up your video wall 55 Machines A My Computer ChLayouts A start Me 9X Media Video Mana Page 26 USER S MANUAL HD6400 Series Series This is the main control screen this screen represents the entire collection of displays into one screen so that you may monitor what is being played and where it is located From here you will begin to configure your video inputs 9X Media Video Manager My Computer untitled lay File New Layout Window Tools Configure Help on p
33. product manual located within the 9X Media software DVD Page 7 USER S MANUAL HD6400 Series Series Introduction 9X Media HD6400 Video Wall Controller The HD6400 system is versatile and expandable PC and Video Wall Controlling system This system is uniquely designed to fit many different applications that require the presentation of live data and video Each system is built to order and offers many different types of live media inputs Our 9X Media Video Wall Control software is designed to play the video from each device connected into the HD6400 within customizable windows This Windows based control software makes the system easy to use and highly versatile Users are able to place and control video content anywhere on the video wall in real time This guide is designed to give the user step by step instructions on the setup and use of the HD6400 system Areas covered by this guide include setting up the HD6400 hardware installation of the drivers and software as well as how to use the Video Wall Control software For complete information of all advanced tools and features of this software you may find within the interactive help file located on your 9X Media software DVD All 9X Media products are customized to your needs Depending on your systems configuration each system may differ from images shown Page 8 USER S MANUAL HD6400 Series Series Let us begin by setting up and connecting devices to your 9X Media video
34. r more information on connecting S Video sources Page 13 USER S MANUAL HD6400 Series Series Connect your input devices as shown above make note of which devices are plugged into which physical input as this will identify which video window the device will be located on The numerical labels that identify each device may also be changed within the software settings Part of 9X Media s new product line we have introduced a capture card for Digital High Definition sources This capture will utilize various adapters to support different capture formats Because they are digitally supported captures they will require no setup within the Video Wall Control software All display settings and formats will be automatically configured upon connection The supported input types are listed on the Input Specification or failure to capture the signal page Using an unsupported adapter or converter may result in No Signa properly Page 14 USER S MANUAL FIDZSI ES 2 To connect to a DVD TV Tuner Blu Ray or any other device using component video as shown above connect your PrYPb component cable into the component video out of your device Many devices also have composite video out on them as well which may also be used Connecting an RGB device may differ depending on the device to connect a standard laptop follow the picture above In order to get a PC or laptop to output through this con
35. rs These steps will guide you through the installation of the 9X Media video card drivers and Input card drivers All 9X Media software amp drivers are pre installed for proper hardware testing These drivers should not be installed when you receive install your system unless you are performing maintenance or repair on the software or applications If you have restored your operating system to its original state you will however need to install this software before it will be functional once again 1 To begin you will start from your windows desktop screen and then you will need to either insert the 9X Media Video Wall Software DVD or navigate to the location of your saved drivers fe Edt Ven Fevortes Took Help 7 Pi fa iL Polders ay Screed CI C Documents and Settings Administ atori Desta 9 Video Wal Contra CD a Ne and folder tasks Mec software and updates LJ Motherboard Ortver i Penane this folder Bes on bso A Seen een Software help fles CJ Video Wall Control Software 2 Open the Video card drivers folder and locate the file install exe this will launch the installation and you will be prompted with a 9X Media Drivers Install screen Welcome to the SX Meda Windows Devers Instaliston Wizard Thee Wizard instalis divers lor the SX Meda tange of products that work wiih the loltopeng operating sytiems Windows 2000 Windows XP Professional and Windows Server 2003 3 The next option you will see ar
36. the Video Wall Manager gx Media Video Manager Application Window C Always on top Display of Video Data Wall Display of Control Screen O Wire frame Don t show Capture desktop Wire frame C Show gaps Capture desktop Alerts Wire Frame Only Flash window when unable to display input Error text ERROR No signal text Page 34 USER S MANUAL HD6400 Series Series When the 9X Media Video Wall Manager is installed on an active 9X Media server it will be running a series of server applications depending on the input cards that were selected during the installation These applications are critical in the overall function of the video server if any of the server applications stop running the video feeds will not be able to display If your system is running properly these actions are all running normally however this should be checked first if you experience any problems This window can be accessed by selecting Configure from the File Menu and then Server Applications Configure 9x Media Video Manager Screen Labels Server Applications 9x Composite 16 Video 8 Page 35 USER S MANUAL HD6400 Series D6400 Series If you are experiencing problems with your 9X Media server you should consult this section as well as the troubleshooting section of the product manuals There may be useful information contained that may help you with basic problems such as f
37. uct and Warranty Documentation Check the packing list shipped along with each system to ensure all items have been received Additional components will be shipped depending on system configuration Contact 9X Media Technical Support with any concerns regarding package contents gt Note When shipped the 9X Media HD6400 may contain transit packaging INSIDE of the system this must be removed prior to operation 9X Media understands that mishandling may occur while in transit and takes extra precaution to ensure each system is received in good condition To remove the internal packaging remove the lid that is retained by 4 screws total located on the rear and sides of the chassis A notification will be placed on systems containing transit packaging Any damages sustained during transit must be reported to 9X Media Inspect each system for physical and internal damages prior to operation Using a system that may contain loose hardware may lead to damage 9X Media will work to facilitate the repair of any system that has been damages as soon as possible Contact 9X Media Technical Support for any concerns regarding transit damages repairs or replacements Preferred Carriers Federal Express www fedex com 1 800 463 3339 United Parcel Service www ups com 1 800 742 5877 Page 5 USER S MANUAL HD6400 Series Series Front and Rear Views Status LED s Power Button DVD RW Drive Reset Button Ventilation slots exhaust
38. xt to a wide range of 9X Media input cards This selection is all checked by default but for better performance of the software it is recommended that only the cards that are going to be used be checked Check the cards you wish to install into the application and select the next button 9X Media Video Manager YO5 00 00 Components Please indicate which components of 3 Media Video Manager you Video Overlay vV 3x Composite 16 7 4HD 45D amp Switch 9X VGA Capture 9x Composite 9 9X VGA Capture 9x Composite 16 lt Back Cancel Help Page 23 USER S MANUAL HD6400 Series Series 6 After you select your appropriate 9X Media input cards you will see a prompt with the installation summary proceed by clicking the next button 7 Once the files have been installed you will now see a series of options to install the advanced features of the 9X Media video wall software To do this you must have the HASP license key that was packaged with your 9X Media server installed into one of the available USB ports in the system These advanced features include features such as the ability to save input selections and to save and open video wall layout files You may see an error message such as the one below this however is normal and will complete successfully 9X Media Video Manager VO5 00 00 Activation gx Media Video Manager has been successfully installed In order to use the advanced features of Media Video
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