FirstClass Client for Mac OS USER REFERENCE CARD
Contents
1. 1 TE zA it ma SN 5 Zn a AE as ol T ee Mas ers hy are a e a Ra Ije TA ed sans rot cee sa s LL Dn E si an ra ee PUE TH PORE e E ah ce if A Ae or he a aA oe sabias a a dt LEETE eE Ti Eb Ll lg IL i Ik k LL pe a a ELA wi l 2 Ae te y Mantay yannan ES A i E eres EAN a norn A A a Bs S a o 8 FirstClass SoftArc Inc Global Area Communications Connecting to FirstClass Starting FirstClass To start FirstClass open the settings docu ment for the system you want to connect to by double clicking on the icon You can also click once on its icon to select it and then choose File gt Open A typical settings document looks like this ba 3 5 e Weritec Online The FirstClass Client application looks like this a FirstClass Client Starting FirstClass displays the Login form for the system you ve chosen A typical Login form is seen on the right Progress display As the connection is established the progress is displayed in this area If you have any problems logging in contact FirstClass is an easy to use communication system for the Macintosh With FirstClass you can send and receive electronic mail share files use electronic conferencing to exchange ideas and participate in online chats Because FirstClass uses the familiar Macintosh graph ical user interface you will find it fast intuitive and easy to lea2. From as A From Form lan MacLean Subject Graphics Animator 1 0 To Customer Support cc Picture Preview Graphics Animator Announcing Graphics Animator 1 0 This new software package whichis completely coreanos win uur aih 3D Graphics package can be usedto animate your graphics presentations It has many features iri luding support for pintto video Graphics Animator has alist price of 795 but registered Users of XOX can purchase Animator forthe low low price of 395 asavings of 400 Postmark After you send a message the system places a postmark in the upper right hand corner Envelope The envelope of the message contains addressing information the list of attachments the postmark and the date and time the message was sent If the message is a form for example a phone message form the envelope contains the form information Split bar The split bar divides the message win dow into two panes the envelope and the message body Each pane can be scrolled with its own scroll bar Message body The body of the message To enter text in an unsent message click in the body and type You cannot change text in the body of a sent message Styled text You can change the font style size and color of text in the body by selecting the text and using the Edit menu If you try to display a message which was com posed in a font that you do not have the message appears in the system
3. you can save it in the settings document by clicking Setup Setup button Click this button to change your settings These settings include information on how to connect to the server and can include your user ID and password Once you ve established the settings you should not need to change them again If you need help with these settings contact your administrator Once you have connected to the server your FirstClass desktop appears on the screen This is the starting point for using FirstClass just as the Macintosh desktop is the starting point for the Macintosh To open any item on the desktop double click on the appropriate icon To close the desktop quit the FirstClass application DeskTop E DeskTop near Information on important as developments nere at veritec dado and throughout the industry Access to sunmnort services our public discussion areas Conferences y and software archives 23 Instructions for usine the Help 0 Files 7 Folders system and gaining access to our special conferences Bar Customer Support Useful Software Unread flag An unread flag appears beside your mailbox or a conference if there are items that you have not read Note You can turn the flag off by holding the Option key and clicking on the flag This removes the flag from every message in the conference News A special conference used for general announcements Confer
4. Cc and Subject lists filled in Click in the lower pane and compose your message In a confer ence the reply is addressed to the conference only In your mailbox it is addressed to all recipients of the original message Delete i You can delete messages in your mailbox as well as any conference items that you have sent Select the message and choose File gt Delete You can select multiple items for deletion by shift clicking If Delete is dimmed in the menu then you cannot delete the selected item Forward Ei Forwarding a message creates a copy of the mes sage including any attachments You can address and edit the message and add additional attach ments The history displays a record of everyone to whom you forwarded the message The message window Message icon The standard message icon If the message has been sent bya _ gateway it has a gateway mes sage icon that looks like this To use another icon choose File gt Get Info and double click the icon in the Info form The From name is always set to the name of the sender and cannot be changed Subject Enter the subject of the message here If the message is a reply to another message the subject is entered for you automatically and prefaced by Re Re Graphics Animator 1 0 for exam ple You can change this subject Special forms You can write messages on forms containing special fields or cus tomized graphics Your system c
5. can change the view ing mode to display either icons or a sorted list The upper pane of the window contains folders while the lower pane contains files FirstClass also supports external folders which are links to CD ROMs and hard disks Zoom box Click this box to expand the win dow so that you can see all the items or as many as will fit on the screen Click it again to shrink the window back to its original size Icon view The view of the upper pane is by icon To change to a sorted list use the View menu Split bar Divides the window into two Title The name of the confer ence or folder The name is also placed in the View menu Number of folders The total number of fold ers and conferences in the list Folders and confer ences always appear above the split bar Ci stomer Support SS z Folders Re Mac to PC transfer why 2 879 94 10 16 AM i panes The upper pane contains 2K Mae to PC transfer 8 9 94 9 9 30 AM folders and conferences the k lower pane contains messages 334k New Veritec Online Settings 8 8 94 12 01 PM a a To move the a bar 1E Yet more suggestions 8 8 94 o 11 32 AM p an IA E Dab 2K Rel Problems with XOX 8 7 94 5 32PM a a aben e rs 2K Felz Problems with 0 87 7794 4 15 PM 8 F 4K Re More Suggestions 2 7 94 9 43 AM Scroll bar SK Re Problems with 0 af 7 fod 2 20 Ah y i ERES R od ee Functions like a typical ore ell i Macintosh scroll bar You can clic
6. font When you read a message the To and Cc fields list the individuals and conferences to which the message was sent When you create a new message you fill in the To and Cc fields with the names of the people or conferences who are to receive the message Here is an example If the name matches more than Highlight the name you want one user a window containing Roy W Allen and click Select You can all matching names appears To Joan Smith Here the matches include all users and conferences that contain a name or a word beginning with the characters roy T Y RoyGreen y Roy Hill Y Roy Schulze Y Jean Pierre Roy 35 The Royal Family y Gillian Royce select multiple names by shift clicking The system places the selected name back into the envelope To Joan Smith Ce Roy Ww Allen Roy Schulze Double clicking on a name in a To Cc or From list in a directory window in a chat or in a histo ry window displays the r sum for that user Each user and every conference has its own r sum dard message Ona good day you can probably reach me at ext 2413 but am far more likely ta pay attention to a well written piece of e mail To edit your own r sum choose Edit gt R sum The changes you make are saved when you close the r sum window The top portion of the r sum form contains a field into which you can paste a picture of any size and a title fiel
7. o MIA appears You can continue to use all of the features of FirstClass while the C Ia file transfer is in progress When the transfer is complete the attachment is 2 100 listed in the envelope of the message You can attach as many files as you E Revised Report J nae wish If you make a mistake you can delete an attachment by selecting it ip r N and then pressing the Delete key From Tanya Koch Subject Revised Report If you are sending attachments that will be downloaded by users logged in he een Rogen with modems or if you are using a modem you should consider using a Attachuentes M irnia Raport ak compression utility such as Compactor Stuffit or DiskDoubler Compressing files allow them to be sent faster thereby reducing the dura Here is the latest copy of the report have revised Figure 1 and Figure 2 so that they are tion of your phone calls They also use less storage space on the server alittle more readable Please get back to me before Friday with your comments If a file is only partially uploaded or downloaded it has a partial transfer Tanya i transfer and click Replace when prompted This document copyright 1996 SoftArc Inc 100 Allstate Parkway Markham Ontario Canada L3R 6H3 Phone 905 415 7000 Fax 905 415 7151 SoftArc Online 905 415 7070 This document can be reproduced in part or in whole by any registered owner of the FirstClass product from SoftArc providing this copyright
8. d into which you can enter your name The bottom portion of the form is edited in the same way as a stan Palette and FirstClass has a floating palette that provides one step access to common functions To display the palette choose View Palette There is also a floating session status window that appears when you choose View gt S e S S 1 O hh S t atu S Session Status New Message AAA eA MEW SAE Send System name The name of the FirstClass system to which you are connected T Attach File A HLS aa aE a Display History Find Find Next 5B Session Status Connected time a A to Yerites Boston The duration of the current session Connected 00 23 23 E 00 57 37 Time remaining Previous Unread Next Unread The time you have remaining from your Previous In Thread UE Next In Thread daily time limit Warning If you ex io cee our time limit you w1 ave to revious Vessage m Next Message d your time limit you will h Previous Messag w es Next Messag wait until after midnight to log in again S e arch The Search feature allows you to search the entire FirstClass system for occurrences of specified words To use the Search feature open the folder or conference that you want to search and then choose File gt Search A Search window appears For Search For enter the word you wish to find Then check the appropriate option boxes Click Search to start searching every f
9. e a file transfer is in progress To cancel a transfer close the progress window If you cancel a file transfer before it is finished you can restart the transfer by download ing to the same location on your computer and clicking Replace Only the remaining data will be transferred O File Transfer Progress Downloading file Yeritec Online 2 5 sea File Size 192348 Transferred 67072 0 34 Complete If the attachment is a picture text file or sound you can view it or hear it online by selecting it holding down the Option key and choosing File gt View Attachment or just holding down the Option key and double clicking on it The attachment appears in a new window You can then click Save to save the attachment on your computer Reports Folder vY Macintosh HD April Status C Eject n February Status o send a file to another user or a conference compose a new message as Interim Status Report nasktop usual To add an attachment to the unsent message choose File gt Attach January Status File FirstClass prompts you to select the file that you want to attach Select March Status Cancel _ the file and then click Open to transfer or upload the file from your com May Status puter to the server The time required for the transfer varies depending on the size of the file and the speed of your connection O A Lcd While the file is being transferred the File Transfer Progress window rd je lic
10. ences folder Contains all of the public access confer ences set up by your administrator Help folder Contains helpful instructions for using your FirstClass system The file list window Fill bar Number of files The fill bar indicates that FirstClass is still adding titles to the list When the bar reaches the title and disap pears the list is complete Window type The file list can be a confer E ence a mailbox or a folder S Conference 12 Files Folders 8 conferences The upper pane of any file list window can contain additional folders and conferences Message icon EI Harold Lass The standard message icon Messages received through gate EJ ways have icons like this EJ D Deborah Braun EJF Donna Leslie Attachment icon EF Joan Smith All messages can have one or EJP Norman Dealey more files attached to them If EP Roy Y Allen a message has attachments EIF Roy Allen the system adds an attachment icon to the summary See the Attachments and File Transfer section for details Sender The name of the person who sent the message Unread flag If you have not yet read an item an unread flag appears beside its icon Operations E Creating new messages To create a new message choose Message gt New Message If you are in a conference the message is auto matically addressed to the conference A copy of any new message you create is always placed in your mailbox See
11. ile in the current win dow A new window the hit list window opens and displays any matching items Double click on an item in the hit list to open it Selecting an item and choosing File gt Get Info displays exactly where the matching item was found You can use the the Next Message and Previous Message buttons on the palette to move through the hit list and the Find Next button to highlight the next occurrence of the word within a message Check this box to search all Check this box to search the subjects and file names for Document Library names of all attachments for the word the word EH Search subjects file name O Search attachment names Check this box to search the Check this box to search all the folders and conferences in the current window as EH Search sub conferences amp folders Search From name well as the files EY Search content of documents O Search To 0 names word Check this box to search the Check this box to search all of the names in the To and Cc lists for the word names in the From list for the body of all messages and text files for the word hat The Chat feature allows you to have real time conversations with multiple users To start a private chat choose Service gt Private Chat To enter a public chat double click on the chat s icon Input box Scroll lock Enter your chat messages here To o ET E Messages sometimes arrive too fast to send the
12. k in the gray area to move up or down by one screen Date view The view of the lower pane is by date To change the view use the View menu Date The time and date that the message was delivered Subject The subject of the mes sage This appears blank in an external folder You will find that you spend most of your time in FirstClass working with file lists either your mailbox a conference or an external folder There are several operations that you can perform on a file list in addition to just opening the items in the list These include Reply Next amp Previous Unread When you log into FirstClass you generally want to read your unread messages right away You can quickly open unread items by choosing Conference Open Unread or by using the palette If there are no more items with unread flags the system notifies you with a beep Make alias If you are interested in a particular conference you can place an alias of it on your desktop Select the conference icon and choose Conference gt Make Alias You can then reposition the alias on your desk top for maximum convenience History By choosing Message History you can display the history of a message The history shows when the message was composed when it was sent and who has read it The history also indicates whether the message has any attachments and who has downloaded them Replying to a message creates a new message with the To
13. l tr f message with attachments you can transfer any of the attachments to your e ans er computer A powerful feature of FirstClass is that attachments work well with both private mail and conferences This means that you can easily distribute files to large numbers of users m New Veritec Online Settings E SmE Monday August 8 1994 12 01 06 PM 6 Form Downloading From Deborah Braun f h fil 5 i h li ith Subject New Veritec Online Settings If a message has any files attac ed the attachments are listed in the enve To Customer Support lope after the To and Cc lists Attachments E YOL ZIP 144K lt Veritec Online 2 5 sea 188K To transfer or download an attachment from the FirstClass Server to your computer select the attachment and then choose File gt Save Attachment Here is the latest sett S Download i forms requested by vs OS l a di or just double click on it This brings up a dialog that allows you to select o bea where on your computer you want the file saved Desktop Det Once you have selected the location click Save The system transfers the file from the FirstClass Server to your computer Note The time required for the transfer varies depending on the size of the file and the speed of JEt Save as Cancel your connection z ino 35 coa R l l A n u C As the system transfers the file the File Transfer Progress window appears You can continue to use all of the features of FirstClass whil
14. mark is left intact A complete user manual is also available FirstClass and the FirstClass Logo are registered trademarks of SoftArc Inc Macintosh is a registered trademark and Mac is a trademark of Apple Computer Inc Other products mentioned in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged
15. message press the Return be read Check this box to stop key or click Send mal just wanted to know if you have reviewed th t status report yet Roy has scrolling when new lines ae received Ei la present it at the department meeting tomar ow so old messages can be reviewed e e e Participants list oe S A list of chat participants Double eee ee O serot Lock E Sounds Sounds Tanya Koch Check this box to hear sounds when 9 4 Y click on a name for the user s r sum Gillian Royce new chat messages are delivered and Chat transcript when a user enters or leaves the chat The chat text appears here as the par ticipants enter their messages FirstClass notifies you when people enter and leave the chat Choose File gt Save to save a copy of the transcript Roy Y Allen Do you have a final copy of that report sent ou Tanya Koch revised it and passed it back up to Gillian Let ne invite her into the chat and see if she s finished looking it over Gillian Royce has joined the chat Gillian Royce what s up Invite button To invite other users into the chat click Invite Select the names of the users you wish to invite and click Select Attachments and FirstClass allows you to transfer or share files with other users using the attach ment feature When you compose a message you can attach to it any file stored in your computer You then send the message as usual When you read a fi
16. omes with several useful forms including one for taking telephone messages and another for sending requisitions To create a new mes sage with one of these forms choose Message New Form Addressing Click in the To field enter the name of the user or conference you want to send to and press the Return key You don t have to worry about capital letters and you don t even have to enter the whole name just enough to help in the search To joan smil Cc FirstClass searches its user direc tory for the closest match and places it back into the field Ce roy Joan Smith To Cc R sum s My Resume p Roy W Allen lam the assistant manager of Yeritec s Customer Support Department When you open any message in a file list the message appears in a message window A message window also appears when you create a new message After you have opened a new message you can perform any action available from the file list or use the stan dard Macintosh editing commands You can also use the threading feature to step through all messages in the thread If you resize the window subsequent messages appear in the resized window as you use the threading command Date Title The date that the message The subject of the was sent If a message is unsent this line reads Unsent message Wi E m Graphics Animator 1 0 mee 4 Monday August amp 1994 3 06 04 FPM
17. rn FirstClass consists of two parts the client you and a server To use FirstClass you need both the FirstClass Client application and a settings document for the system to which you want to connect You also need to connect to the server using either a modem or an AppleTalk network Before you can use FirstClass you must log in or connect to the serv er Cn ATOT1 305 415 7O7O Password your administrator The desktop Window summary Displays the name and type of the window as well as the number of files and folders in the window Your mailbox Your mailbox contains all the mail you have received and sent To open your mailbox double click on the icon Conference aliases You can create aliases of conferences you are interested in by selecting the original and choosing Conference gt Make Alias This puts a copy of the conference icon on your desktop for easy access It also dis plays the unread flag when there are unread items ET L SE s i nt ao fs FB Login button To begin the login process enter your user ID and password and click Login Splash screen Information about the system to which you are connecting User ID and password You must have a user ID and password to connect to a FirstClass system Contact your administrator for details On some systems you can also auto regis ter and set up your own user ID If you get tired of entering your user ID every time you log on
18. the Addressing section for more information on addressing and sending messages Next amp Previous in Thread All replies within FirstClass become part of a thread which starts with the first message The thread allows you to track all responses to the first message When you have either opened or selected a message choosing Conference gt Next in Thread opens the next message in the thread You can also use the palette to move through the messages in a thread Threading also works within your mailbox Folders amp dragging Within your Mailbox you can create folders to file your mail messages Choose Conference gt New Folder To rename the folder or give it a custom icon select it and choose File Get Info You can now drag messages into the folder The total number of files in this list The number of files displayed may be less if you ve checked the Display Unread Only preference EJ Robert Ng Veritec UK SSP Donna Leslie Size Size of the message in kilobytes includ ing any attachments The file list window appears when you open a conference a folder or your mailbox Generally the files are shown with one line of information each To open an item in a file list either double click it or select it and choose File gt Open A message that you have opened is dimmed For example in the screen below the second message has been select ed and the third has been opened Like in the Macintosh Finder you
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