CaseCracker Administrator Manual
Contents
1. E Close 2011 Cardinal Peak LLC December 2011 Page 12 The first entry in the list usually datal refers to the CaseCracker workstation s internal data disk Any NAS units you have configured will also appear in this list c To ascertain a particular session s size and storage location Select the session from the main window and the select Session gt Info from the menu The size and storage location are listed in the bottom of the info window d To adda NAS to the system First add the NAS unit to the network Contact Cardinal Peak support for instructions on how to do this e To delete a NAS from the system Select the NAS from the list and click the Delete button You will be prompted to confirm your action Important When you delete a NAS from the system you are also deleting all the video stored on that NAS 5 Backing Up and Restoring Sessions a Backup To conserve storage on the hard disk you can backup a session that can be loaded back to CaseCracker later You may backup to DVD file location or USB device Select one or more sessions and go to File gt Backup session to view the window below Select the destination and click OK This will give you an archival copy of the interview with annotations and flags that can be restored to CaseCracker later Note This file can only be read by CaseCracker software Pa v Export Session x Destination Burn to DVD Vv2. c To get more details on any event Select it and double click on it d To export the Event Log Select File gt Export Event Log from the Event Log menu The event log can be opened with Microsoft Excel e To close the Event Log Select File gt Close from the Event Log menu or click the X in the upper right corner of the window 2011 Cardinal Peak LLC December 2011 Page 17 Appendix Support Tools In the event your system needs technical support there are three options available from the Help menu when you re logged in with administrator privileges that aid Cardinal Peak in remotely debugging your system Although you should never need to access these options unless instructed to do so by Cardinal Peak the functionality is as follows Install New Version allows you to install CaseCracker upgrades from an upgrade CD software support contract required Escape to Shell allows you to access a Linux command prompt It is intended for expert users only as it 1s possible to inadvertently mis configure your system Burn Diagnostic CD allows you to burn a CD that contains a reasonably complete snapshot of the state of your system You can then send this CD or email the file to Cardinal Peak for analysis Allow Remote Login allows Cardinal Peak to login to your CaseCracker for diagnostic purposes Your system must be connected to the network to allow remote login Play Test Sound is used t
3. Burn to DVD Save to File Save to USB Device Please insert a blank DVD in the drive Format CaseCracker Backup ok cancel 2011 Cardinal Peak LLC December 2011 Page 13 b Restoring from a DVD backup l Insert the DVD backup of the session that you would like to restore into the CD ROM drive on the CaseCracker unit Log into CaseCracker as an Administrator or a user with administrative privileges From the CaseCracker Main Window escape to the shell by selecting Help followed by selecting Escape to Shell advanced Type the following into the shell window sudo mount t udf dev cdrom media cdrom Press Enter Enter your password and press Enter If you are restoring from a backup created with an earlier version than CaseCracker 3 0 than do the following Otherwise skip to step 7 Type the following into the shell window mkdir tmp backup restore Press Enter cd tmp backup restore Press Enter tar xf media cdrom session XXX nut NOTE Substitute XXX with the session ID in the command above Return to the CaseCracker Main Window and select File followed by selecting Restore from Backup In the Please locate the sessioninfo file window double click on media in the Folders column followed by double clicking cdrom also in the Folders column NOTE If you followed step 6 you will double click tmp in the Folders column followed b
4. location on your Department s network if this CaseCracker workstation 1s configured as a network client check the Allow export to files box and click the Configure button to the right to view the window below Use the browse button to choose the default folder that files will be exported to Checking the Allow users to browse to other folders box will allow users to change to other folders within the filesystem 2011 Cardinal Peak LLC December 2011 Page 10 felnliteltig mer Uiere meee mil x Default Folder Browse O Allow users to browse to other folders lok X Cancel Allow export to USB devices If you would like to enable export to USB devices check the Allow export to USB devices box Allow export to FTP servers If you would like to enable export to a FTP server check the Allow export to FTP servers box and click the Configure button to the right to view the window below v Configure FTP Server FTP Server URL tp carainal This should be the full path to the folder on the FTP server where you want the files to go for instance ftp ftp cardinalpeak com casecracker Username cardpeak Password 00000000 7 Test O Allow users to specify URL and account info 45 oK X Cancel Allow export to DIMS If your department uses Linear Systems Digital Information Management System check the Allow export to DIMS box and cli
5. per your department s policy Regardless of the settings on this tab Users who are not administrators will only be able to export video audio image snapshots and annotations if they have Export permission for the session in question see the Permissions tab above 2011 Cardinal Peak LLC December 2011 Page 9 Options Names Recording Permissions Auto Deletion Exporting Auto Export P Configure Allow export to files P Configure Allow export to USB devices Allow export to FTP servers Configure O Allow export to DIMS Configure Adminstrators can always export to any destination 28 cancel Allow export via email If you would like to enable email check the Allow export via email box and click the Configure button to the right to view the window below Enter in your department s outgoing mail server authentication if necessary and a from email address Click the test button to send a test email to confirm settings Note Video file sizes are limited using this export option L A parti Outgoing Mail Server SMTP smtp cardinalpeak com e g smtp mail yahoo com O Server requires authentication Username Password From Email Address casecracker cardinalpeak com e g info cardinalpeak com YZ Test oK X cancel Allow export to files If you would like to enable export to the filesystem which could be a
6. to change their password the next time they log in If the Grant this user administrator privileges box is checked the user will have administrator level access to the system We recommend you limit the number of people who have this permission as it is possible for a user with administration privileges to inadvertently misconfigure important system parameters To edit an existing user Select the user s name from the Edit User List dialog and click the Edit button See the description under adding a new user for an explanation of this dialog box To delete an existing user Select the user s name from the Edit User List dialog and click the Delete button You will be prompted to confirm your action Note deleting a user will not delete video associated with that user 2011 Cardinal Peak LLC December 2011 Page 5 3 Setup To enter setup select Tools gt Setup and the following dialog will appear Options Names Recording Permissions Auto Deletion Exporting Auto Export Department Cardinal Peak Police Department Incident Name incident Inputs Input 1 Room 1 Input 2 Room 2 28 cancel a Names Select the Names tab to enter the name of the department and the names of up to two recording inputs You may also customize the Incident Name field to be more specific to your agency for example Case Number b Recording Select the Recording tab to configure r
7. CASECRACKER by Cardinal Peak CaseCracker Administrator Manual For version 4 0 of CaseCracker Interview Management System last revised December 2011 Table of Contents 1 System Overview 2 2 Users 2 3 Setup 5 4 Disk Usage 11 5 Backing Up and Restoring Sessions 12 6 Setting the Time and Date 14 7 Viewing the Event Log 16 Appendix Support Tools 17 Appendix Initial Configuration Checklist 18 2011 Cardinal Peak LLC December 2011 Page 2 1 System Overview The CaseCracker Interview Management System is intended for the recording of law enforcement interviews It typically consists of an interview room containing a covert microphone one or two covert cameras and a switch for marking points of interest optional Elsewhere in the building an interview monitoring station contains a DVD recorder optional and the CaseCracker workstation covert camera spec NE covert CaseCracker microphone table Workstation interviewer A covert camera NS Interview Room Monitoring Room S DVD recorder The operational mode of the system is that during an interview two recordings of the video and audio are made The DVD recorder creates a master evidentiary copy on a regular DVD Typically at the end of the interview this DVD can be checked into evidence The CaseCracker workstation creates a working copy of the video and audio on the computer s hard drive This copy can be easily s
8. art stop external DVD recorder box is checked the user will be prompted to start the external DVD recorder at the start of each session If the Allow users to swap the main and PIP images box is checked users will be able to swap the main camera view with the PIP camera view during recording Permissions Select the Permissions tab to configure permissions view Search Annotate Export Delete Interviewer O Others m Administrators 1 Fi Zi Zi O Enable streaming of live interviews over the network X cancel This dialog allows you to specify the permissions that an Interviewer has for his or her own sessions and also allows you to specify the permissions that other people have for sessions they did not record The meaning of columns is as follows The View Search permission allows a user to play back a session and also to search it If a user can play a session they also have the ability to burn a DVD or burn the audio to CD The Annotate permission allows a user to add edit and delete annotations and flags during playback Itis always possible to add annotations and flags during recording regardless of the setting in this dialog 2011 Cardinal Peak LLC December 2011 Page 7 The Export permission allows a user to burn a DVD or to export an audio file a video file a snapshot or the list of annotations It is always possible for users to export session information tho
9. ck the Configure button E tiem elelgmn eel B E Browse Default Folder 0K 28 cancel f Auto Export Enabling this feature will allow CaseCracker to automatically export a session to DIMS or as an MP4 to a file location immediately after the session has finished recording 2011 Cardinal Peak LLC December 2011 Page 11 Options Names Recording Permissions Auto Deletion Exporting Auto Export Automatically export sessions after a recording is complete Export type Export video audio to DIMS v Export Folder Browse ok 28 cancel 4 Disk Usage a Your system has been configured with internal hard disk s for video and audio storage This is in addition to the system s root hard disk which stores the operating system and other software as well as numerous configuration files It is possible to add external storage to the system by purchasing one or more Network Attached Storage NAS devices Note Due to security considerations and the high data access rates that are required for proper operation Cardinal Peak only certifies the system for use with certain approved NAS devices Please contact Cardinal Peak for details b To see a list of the configured disks and NAS units Select Tools gt Manage Disk Storage from the main menu The following dialog box appears M Configured Disks and NAS Units Ei datal Available Status Delete
10. earched and annotated Additionally it is possible to burn a DVD from the working copy The remainder of this document details the operation of the system from the perspective of an administrator of the system User tasks are covered in a separate document If you have not read it already please familiarize yourself with the User Manual first 2 Users a The general mode of operation of the CaseCracker system is that each user even an administrator should log on to his or her own account This preserves the integrity of event logs since actions on the system are logged with the name of the currently logged in user Any individual account can be marked as having administration privileges 2011 Cardinal Peak LLC December 2011 Page 3 Note Unless otherwise noted the tasks outlined in this manual require you to be logged in to the system with administrator privileges Special Accounts In addition to individual user accounts there are two special accounts that cannot be deleted The Administrator is the top level or master administration account By default the password for the Administrator user is welcome though this can be changed by logging in as Administrator and selecting Tools gt Set Password from the menu bar There is also a root user Logging in as this user provides privileged access to the underlying Linux operating system and should be used only under the instruction of a Cardinal Peak s
11. ecording parameters Options Names Recording Permissions Auto Deletion Exporting Auto Export Video Quality Picture in Picture O Best 640x480 Input 1 Upper right corner v Better 320x480 t2 PIP v O Good 320x240 i ak Ed Allow users to pause during recording Prompt user to start stop external DVD recorder Allow users to swap the main and PIP images 28 Cancel The video quality setting controls the tradeoff between high video quality on the one hand and longer recording capacity on the other Good quality is designed to be sufficient for most applications It is roughly equivalent to VCR quality 2011 Cardinal Peak LLC C December 2011 Page 6 Better quality offers higher video resolution and clarity It is better than VCR quality but not quite as good as movie level DVD quality Best quality setting provides the highest resolution available however it places demand on the system s CPU and results in large on disk files This setting is not recommended for 2 room systems on GX520 hardware Picture in Picture allows two cameras in each interview room picture in picture PIP is enabled and the setup is in this screen For each room you can choose whether or not to have PIP on or off and where the small box appears on the screen If the Allow users to pause during recording box is checked users will be permitted to pause recording If the Prompt user to st
12. o test audio configuration USB Contact Closure Test checks whether or not any USB devices are connected and working properly 2011 Cardinal Peak LLC December 2011 Page 18 Appendix Initial Configuration Checklist The following checklist provides a handy reference to ensure that you ve performed initial system configuration correctly Change Administrator password Add users to the system Configure default permissions Configure automatic deletion policy Configure recording parameters Set the time and date Configure export options 2011 Cardinal Peak LLC
13. ssion by session basis Although it is possible to turn off automatic deletion we recommend you set a department policy and stick with it Aside from potential legal issues a policy of automatically deleting old sessions makes it less likely you will run out of disk space 2011 Cardinal Peak LLC December 2011 Page 8 If the Delete sessions automatically box is checked then the system will automatically delete video the specified number of days after it was recorded To override the automatic deletion for any particular session Select the session in the main window and then select Session gt Change Deletion Date from the main menu The following dialog box appears Session Deletion 13 14 IB af IB 1B 20 21 22 23 24 25 26 gt 7 28 29 30 Minute 40 45 oK X cancel From this dialog you can select a new date and time for the session to be automatically deleted You can also keep it until it is manually deleted by turning off the Delete this session automatically checkbox To delete a session immediately Select the session in the main window and then select Session gt Delete Now from the menu Exporting CaseCracker allows exporting of video audio image snapshots annotations event log and session report to a variety of different destinations In order for this functionality to work you will need to connect CaseCracker to your network and configure the following destination s
14. udio and video associated with a session have not been modified since recording highlight a session and select Session gt Validate Watermarks 2011 Cardinal Peak LLC December 2011 Page 15 7 Setting the Time and Date a In order for time and date stamps to work correctly it is important that the system has an accurate idea of the current time There are two ways to configure time Using the static method you simply set the system clock to the correct time and date from there the system will keep reasonably accurate time including making adjustments for daylight savings time as needed Using the dynamic method your system can be configured to periodically synchronize to the current time over the Internet using a publicly available timeserver To configure the time and date select Tools gt Set Time Date from the main menu The following dialog will appear Time and Date Settings Time 16 Date To configure the current date and time statically simply enter the values here and then move on to button Time Zone To configure the system to dynamically synchronize over the network with a public server choose Keep synchronized with internet servers from the Configuration drop down menu The following window will appear prompting you to choose a time server Time and Date Settings Time zone America Denver Configuration Keep synchronized with Internet servers w Time ser
15. ugh not the session s contents from the main window regardless of the setting in this dialog The Delete permission allows a user to immediately delete a session to change its deletion date and to prevent it from being automatically deleted Ifthe Enable streaming of live interviews over the network box is checked any user can remotely view any live recordings To begin a remote viewing session on a PC browse to the IP address found at the bottom right of the main screen see image below of the CaseCracker recording the session Note Remote viewing is supported on Windows XP Windows Vista and Windows 7 running either Internet Explorer 8 or Internet Explorer 9 You are logged in as Administrator You have administrator privileges IP address 192 168 0 150 Note administrators always have permission to perform all actions on the system Controlling Deletion Select the Automatic Deletion tab to configure deletion settings Lv Options Names Recording Permissions Auto Deletion Exporting Auto Export Delete sessions automatically By default delete 365 days after uploading You can always override the automatic deletion for a particular session by selecting Change Deletion Date from the Session menu 28 Cancel The CaseCracker system allows you to set a policy regarding how long interviews are retained on the system by default You can override the default policy on a se
16. upport engineer The password for the root user is always the same as the password for the Administrator user Important You should change the password of the Administrator user immediately To add modify and delete user accounts Select Tools gt Manage Users from the main menu The following dialog will appear showing all the currently configured individual user accounts Edit User List Joe Friday Sgt Jones Sgt Smith Add New Edit Delete Close To add a new user Click the Add New button The following dialog box appears 2011 Cardinal Peak LLC December 2011 Page 4 User Editor Full Name jesse james Sort by james Password jeccccce Confirm Password RINTE Force user to change password on next login O Grant this user administrator privileges 45 oK X cancel The Full Name of the user is typically their first and last names potentially including their rank The Sort By field is used for sorting this user s name appropriately in lists It is typically their last name As you enter the user s Full Name the system will attempt to guess the appropriate value for the Sort By field but you may need to correct it The Password and Confirm Password fields allow you to set the user s initial password The default password is welcome If the Force user to change password on next login box is checked the user will be required
17. vers pe J Help 2011 Cardinal Peak LLC 8 Viewing the Event Log December 2011 Page 16 a The following actions are logged to the system event log Add record a session View a session Change a session s expiration date Delete session Add user Edit user Delete user Delete Sessio 06 17 09 Delete Sessio 06 17 09 Delete Sessio 06 17 09 Delete Sessio 06 17 09 Delete User Add User Add User Add User Add Session Add Session 06 17 09 06 17 09 06 17 09 06 17 09 06 17 09 06 17 09 16 38 43 16 38 43 16 38 43 16 38 43 16 38 51 16 39 16 16 39 40 16 40 01 16 40 32 16 41 00 Event Log administrato administrato administrato administrato administrato administrato administrato administrato administrato administrato Events are sorted in chronological order Add filesystem Delete filesystem Burn DVD Change permissions Log in Log out Escape to shell b To access the system event log Select File gt View Event Log from the main menu The Event Log viewer appears Description Manually deleting session with ID 1 Manually deleting session with ID 1 Manually deleting session with ID 1 Manually deleting session with ID 1 Deleted user nonadmin ID 1 Added user Joe Friday ID 1 logi Added user Sgt Jones ID 2 logi Added user Sgt Smith ID 3 logi Creating new session Subject The J Creating new session Subject John
18. y double clicking backup restore also in the Folders column In the Files column select sessioninfo and select OK The restore process will start Depending on the size of the session it may take several minutes to restore 2011 Cardinal Peak LLC December 2011 Page 14 10 Once the session has completed restoring click OK 11 Return to the Shell window that was previously opened and type the following sudo umount media cdrom Press Enter 12 Close the shell window 13 Eject the backup DVD from the CD ROM drive c Restoring from a USB backup l Plug in the USB drive containing the session that you would like to restore to the CaseCracker unit Log into CaseCracker as an Administrator or a user with administrative privileges From the CaseCracker Main Window go to File gt Restore from Backup Double click on media Double click on the USB drive Double click on the session you would like to restore Double click on the file sessioninfo After the session restores you must first unmount the USB drive To do so select the Help menu from the CaseCracker Main Window followed by selecting Escape to Shell advanced Type the following into the shell window umount media XXX NOTE Substitute XXX with the name of the USB drive in the command above 10 Remove the USB drive from the CaseCracker 6 Validating Watermarks a In order to verify that the a
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