SmartSHARE User Manual
Contents
1. Pawn or Offense For Offense source records the related Offense Report will open For Pawn source records the pawn transaction detail window will open On the detail window related records and reports will appear as links you can select Depending on your user access rights sections of the detailed record window may not be visible to you For example pawn history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view pawn history information in your agency s records but not when viewing another agency s records2. Records After you perform a vehicle search matching records are listed and grouped by agency Information on the vehicles list includes the source of the record MNI MBI Offense UCM or Traffic the vehicle VIN year make and model tag number and state and whether the vehicle is commercial 1 To view record details click the desired link under the Source column The detail record window opens The contents of the detail window depend on the source of the record For example if the source is Offense the detail window will contain the Offense Report 2 On the detail window related records and reports will appear as links you can select For example if you are viewing an Offense Report persons listed on the report as victims witnesses and suspects may each be a clickable link When viewing record details from MNI you can select Link Analysis People which opens a window listing related persons or indicating no related records were found If there are related persons each listed name is a link you can select to view details on that person On the window that opens you can select the Link Analysis People link to view a list of people related to that person Tips Onan agency s list of matching records use the scroll bar to the right of the list to move down and up the list yY For each link you click on the detailed record window another window will open To close a window you re no longer using click the X button in t
3. CTS Fp America SmartSHARE User Manual CTS America 270 N Palafox Street Pensacola Florida 32502 Local 850 429 0082 Toll Free 1 877 SMARTCOP 762 7826 Web www cts america com Fax 850 429 0522 Printed May 1 2007 2007 CTS America All Rights Reserved All CTS America product names are registered trademarks No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of CTS America This manual is subject to change at any time without warning and should not be construed as a commitment by CTS America CTS America is not responsible for any errors or misinformation found in this manual We welcome any comments or suggestions that may improve the quality of our documentation For technical support or for questions concerning this manual please call 800 374 0101 Contents About SmartS HARE hetro noke eE EE E che ce E E E EE EEEE EEE E dees EES BWI OTE E TE A E E E E E Manual Conventio hS a eaaa EA E E A EA E AEA ARE VERAT A i EREE EE E E E E LOSING Ob AEE E vag osnenvesustssvosadee vonoaneavagescsaaewean eovssene SmartSHARE at a Glanc ocne isch ss isceiesstvsensts soeesuuscbeonces inconcesde suvasubacuscbicas ss E EEEE EER E EEE EE General SmartSHARE Search Tips sscscccseesessssvoteosesecoesstvenencace ENERE Ee NEE ETEEN EE EAEE E E Sa Security Settings and Viewing Record Details eeeeesses
4. ERT SMITH ROBERT BAKER SMITH ROBERT BRANDON SMITH ROBERT C SMITH ROBERT CORBIN Link Analysis Mug Shot Not Available Intel Flags SMITH ROBERT DANIEL 02 SMITH ROBERT EARL SSS Active Wanted Export to csv Sex M Eye Color ID Type ROBBY D SMITH Link Analysis ROBBY D SMITH SRSOO2MNIO11548 Microsoft Internet Explorer pi WALKER MISTI 1 association s cTSDEMOS Ri NONE The query yielded NO results Not Releasable Information Contact Originating Agency ORI FL12345 SMARTCOP 4 27 2007 11 22 AM Powered by CTS America Results are grouped by agency with your agency shown first For other agencies the record Count number is a link you can click to reveal that agency s list of matching records The Hit Count number link will reveal only the records that matched on intel flags Use the scroll bar to move up and down a list When you click a name on the records list a detail window opens If there are other people records related to the selected record clicking the Link Analysis People opens a window listing related records SmartSHARE User Manual General SmartSHARE Search Tips The following tips apply to searches of people vehicle and property records v v You must specify at least one search value and at least one resource agency before you can perform a search If you don t wish to search al
5. I Bakeract I mentallyChallenged 7 SexPredator I Burglar T Narcoticsviolator T sHo_tuvenile TF concealedWeapon PhysicallyChallenged l stateAttorney IP suicideRisk_Threat I convictedFelon I priorbur I Deceased I PriorETA I Trespass Warning FieldInterviewRequest PrisonReleasee I UniversalPreg Gtions JT Privateattorney EJ Local intranet After you log into SmartSHARE the main page opens The default search type is People Click Vehicles or Property to search those types of records The default search setting includes all participating agencies You can select which agencies to include in your search Select Advanced Search to reveal additional search options Advanced search options include addresses vehicle tag information and intel flags P Search Results i Northwest Florida N Security Task Force SmartSHARE User Manual Microsoft Internet Explorer provided by SmartCOP Inc AN 1976 03 03 31 MITH ROBLET LAEL 1962 10 12 4 c TSOE HOSVRI NONE The query yielded NO results Addr ess http gsharp ctswsclient Results aspx Northwest Florida K Domestic EAIN Security Task Force ROBBY D SMITH SRSOO2MNIO1 1548 SMARTICOP2K DOB Approx Age Race 1958 02 02 49 w Height Weight Printable Version o o SSN ID Number ID State 530724580420 FL Count 31 out of 31 Hit Count 5 Hair Color SMITH ROBBY D SMITH ROB
6. a week Call toll free 1 800 374 0101 for assistance Manual Conventions Screen graphics captured for this user s manual employ test data only so may not realistically depict actual agency data The following formatting conventions in the text identify special information This formatting indicates this action User entry Enter the formatted text at the point indicated in the step Example Type LL 100 at the command prompt Tab or button name Click or select the tab or button referred to using this formatting Example If the Vehicle is assigned to a Unit and you need to change the assignment click Remove Unit Assignment Key name Press the key that is indicated by this formatting Example To add a new mug shot press A Key name key name Hold down the first key while pressing the second key Example Press Alt A to search the MNI by alias Go to the Name menu Select the menu and menu item indicated by this formatting and click Item Example To set up a list of Class Titles go to the Configuration menu and click Class Titles Logging In As with any other CTS America application you must log into SmartSHARE To log in enter your user ID and password and then click Login If you leave the SmartSHARE application idle for more than two hours you will be logged out automatically and will have to log in again Logging out When you re finished using SmartSHARE click Logout in the upper r
7. ccesecseeeceeecseeeecaeceessecaeesecnaeeeceeeneeeesaeeeeens Se rchime for Peoples ars n seee ere aer a test aeai Mote Ee EE Eea Nee Ta EENE TERE espe eaten Sats Viewing People Record Details and Related Records cccccscessseeseesseeeecesecesecenecaeecaeeeseeeeeeeeeeeeeeeeeneenaes Printing People Search Rests ao ea enana ee ie aree ee eaee es aaa A i e E ee EO ESE a ees ee EEEa Scatching for Vehicles arer aaepe ear eea eo aE E SE Ee aea od aoe arises ee eee eE NE SER AEn Viewing Vehicle Record Details and Related Records 0 ccccceescesseeesceeeceeeeseceeecaeecaeeesecaeecseeeneeeneeneeesees Sedrchin 8 fOr Property poeier os these EE Aae A E duevt scpauste O S esse OER Oae SR EENES RE SERN AES Viewing Property Record Details and Related Records 0 ccecceescesseescceeeceseceseceaecaeecaeeeseeeeeeeeeeeseeeeeneenas About SmartSHARE CTS America s SmartSHARE application is a Web based tool for querying records across multiple agencies Users can limit their queries to data from one many or all participating agencies SmartSHARE supports queries of people vehicle and property records Because SmartSHARE runs in a Web browser users don t see the menus buttons and other familiar features of other CTS America software applications On the other hand many of the search options are similar to the search options in the SmartRMS MNI application Support CTS America s help desk provides support 24 hours a day 7 days
8. detail window 3 If there is an image of the person you can click on the image to enlarge it To see if there are people associated to the person s record you re viewing select Link Analysis People For the list of related persons one of the following conditions will apply e They are identified as members of the same gang in MNI e Both people appear on an offense report arrest report field interview request or field interview When you select Link Analysis People a window opens with either a list of related persons or an indication that no related records were found If there are related persons each listed name is a link you can select to view details on that person On the window that opens you can select the Link Analysis People link to view a list of people related to that person 5 To export the list of related persons to a comma separated values CSV file click on Export to csv Browse to the desired folder enter a name for the file and click Save Tips vY For each link you click on the detailed record window another window will open To close a window you re no longer using click the X button in the upper right corner of the window v You can scroll up and down on the detailed record window or you can maximize the window by clicking the maximize button in the upper right You can also maximize the window by double clicking the window s title bar Depending on your user access rights sections of the deta
9. formation fields as well as intel flags 9 If you selected the Advanced Search enter address and vehicle tag information as desired 10 To include intel settings in your search select the desired value from the Intel Flags drop down list None All or Any and then select the desired intel flag check boxes e Selecting Intel Flags None will exclude records with matching intel flags from the results of your search e Any will include records with any match on the selected intel flags e All will include only records that match on every selected intel flag 11 Select applicable intel flag check boxes 12 Click the Search button or press Enter to start the search Tips y For name fields the search automatically will look for values longer than the value you enter For example if you enter Sharp as the last name search results will include records where the last name is Sharp as well as Sharpe and Sharpton The opposite case is not true A search for the last name Sharpe will not include records where the last name is Sharp v You can use the symbol as a wildcard in any name field For example entering S t for the last name will find records where the first letter of the last name is S and the name also contains a T So search results using S t as the last name would include records where the last name is Smith Stanley and Smart v Searches are not case sensitive y If your SmartSHARE access rights prevent you from viewing SSNs yo
10. he upper right corner of the window Depending on your user access rights sections of the detailed record window may not be visible to you For example offense history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view offense history information in your agency s records but not when viewing another agency s records SmartSHARE User Manual Searching for Property 1 2 nN A U Select the Property link if it isn t already selected To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include Select the desired article from the drop down list Enter the article description if known Enter the serial number owner applied number model number and brand if known Click the Search button or press Enter to start the search Viewing Property Record Details and Related Records After you perform a property search matching records are listed grouped by agency Information on the property list includes the property article and description serial number owner applied number model number brand and the source of the record Pawn or Offense 1 Tip v To view record details click the desired link under the Source column The detail record window opens The contents of the detail window depend whether the source is
11. ight to log out and then close the browser window SmartSHARE User Manual SmartSHARE at a Glance SearchHome Microsoft Internet Explorer provided by SmartCOP Inc File Edit View Favorites Tools Help Ole ls a o a 2 Fowa Stop Refresh Home Favorfes History Print Address la http asharp ctsweclient SearchHome aspx Zos Northwest Florida i5 Domestic ARIN Security Task Force a one Resource to tearch 2 Fill in at beast one Text Box and or Dropdown choice 3 Once complete dick on the Search Button or hit your Enter Key on your Keyboard Begin doscmoorr SS First Name nd oos woor MiddleMame s S SN e 0 ee8 a Nickname Race ory f Check axa Cyes no OL State Sexi NA zj OL OLMI I Adeanced Search Eile Edit View Favorites Tools Help 9 0 A x 6 Back Forward Stop Refresh Home Favorites History Print Address http gsharp ctswsclient SearchHome aspx x Sco Links People Vehicles Property Last Name Begin boB MM DD YY M search all Resources FirstName sS End DOB MM DD Yvy 17 SHERIFF Middle Name O OSSN P P HHHH za r Nickname Race NA Check AKA C Yas No DL State SEARCH RESET X DL OLN City State Zip Phone I make SS Model Color Intel Flags any I ActiveWarrant I Jail I Registeredcriminal I ArmedRobber I LawEnforcement I sexoffender
12. iled record window may not be visible to you For example arrest history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view arrest history information in your agency s records but not when viewing another agency s records Printing People Search Results After performing a search the search results page contains a Printable Version link for each agency 1 Select the Printable Version link A second browser window opens showing the list that will print and then the Print window opens 2 Select the Print button to print the list of records SmartSHARE User Manual Tip To change print preferences select the Preferences button on the Print window and make the desired changes Searching for Vehicles 1 Select the Vehicles link if it isn t already selected 2 To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include 3 Enter the tag number if available 4 Select the state from the drop down list 5 Enter the tag year and VIN if available 6 Click the Search button or press Enter to start the search Tip You can maximize the detailed record window by clicking the maximize button in the upper right You can also maximize the window by double clicking the window s title bar Viewing Vehicle Record Details and Related
13. l participating agencies click the desired agency The Search All Resources check box will clear automatically To select multiple resources for the search hold down the Ctrl key while you click on each desired resource The currently active search type People Vehicles or Property will be in blue text while the other types will be black Enter as much information as you have available to narrow the results of your search To perform a new search click the New Search button which returns you to the main SmartSHARE page with any previously entered search values cleared All matching records are listed grouped by agency If you included your own agency records in the search your agency search results are listed first If an agency included in the search had no matching records the page will indicate no matches were found for that agency For matching records within your agency each record is listed Only the first several records are visible in the list Use the scroll bar to the right of the list to move up and down the list Currently search results are limited to the first 50 matching records A future enhancement will allow for larger results sets For search results from other agencies the number of matching records is a clickable link Click the Count link to view a list of that agency s matching records For records that matched on intel flags click the Hit Count link to expand the list of records that matched on intel flag se
14. lections Security Settings and Viewing Record Details Depending on how your agency s SmartSHARE administrator has configured your access rights certain types of information may not be visible to you when you are viewing records Note Each agency configures their own user access rights so when viewing records from another agency you may not be able to see all the information that you can see within your own agency s records The following types of information can be protected from view Social security numbers Juvenile records and information Active warrants Pawn history Jail history Arrest history Field interview requests Field interview history Citation history Trespass history Offense history Offense history investigative narratives SmartSHARE User Manual Searching for People 1 Select the People link if it is not already selected 2 To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include Enter the last first and middle names if known If you want the search to include aliases select Yes on the Check AKA option Enter a nickname to search for persons with a specific nickname Enter the date of birth gender SSN and race Select a DL State and enter the DL OLN if known To perform a more detailed search click the Advanced Search check box o aua nA Nn AU Advanced search options include address tag and vehicle in
15. u will not see the SSN field on the People search page Viewing People Record Details and Related Records After you perform a people search matching records are listed grouped by agency Information on the records list includes the person s full name DOB age race sex height weight hair and eye color intel flags SSN DL number and state and the person s MNI number If there are related records and reports you can click the report or record number to view the related details Record details are pulled from RMS and Mobile applications such as MNI and Traffic For example if the person has a history of arrests or is listed on an offense report that information is shown as a link on the record details window So if you re viewing a record that lists an arrest report number for that person you can click the arrest report number to open a window showing the arrest report 1 To view record details click the person s name under the Full Name column SmartSHARE User Manual A window opens showing the selected record details Some detailed record sections contain links to additional information The following sections may contain one or more links to related records and reports e Pawn History List e Arrest History e Jail History e Field Interview Requests e Field Interview History e Offense History e Images e Active Wanted e Citation UCM To view additional information select any link under the various sections of the
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