Installation and User Guide
Contents
1. Avizia Tactical User amp Installation Guide System Overview Optically bonded 17 5 diagonal HD Sunlight Readable Display Integrated 1080p Camera with attached Protective Cover Display Brightness Controls pie AREE CAA oe ee O ee O ee ee Zippered Storage Pouch with Fastening Strap Call Control Pad GO Sf Cn Integrated Speakers 2x fi Infrared Receiver and Case Closed Sensor AAO T 1 0 Interface Panel with Optional Protective Cover 0000900000 D ee eee ee ee 0000 ee ee eee ee ae Integrated we Microphone ae Soft grip Handle Hook and Loop Fastening Strap Impact Sand and Water Resistant Case Sto rage Area with Product Label at Right Removable Padded Nylon Carrying strap Tethered IR Remote Control t eec00000 t 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Display Integrated Camera Speakers Microphone and IR Sensors Display When powering on the system the HD 17 5 44 45 cm sunlight readable display will show a static image of the Avizia Tactical logo during codec boot up This will persist on screen until the system s codec has booted up fully The display is optically bonded making it much stronger than standard screens It is highly impact resistant and able to endure harsh environments Brightness Co2. Introduction The Tactical puts the power of video conferencing into a compact and mobile solution Designed for portability and ease of use the Tactical is a high definition video collaboration system with functionality that facilitates remote communication and collaboration This portable endpoint works with the Cisco TelePresence portfolio which offers video recording firewall traversal and video management capabilities and other standards based devices The Tactical can help overcome the barrier of distance by enabling effective collaboration in any setting Key Features of Tactical RK Water sand impact chemical and corrosion resistant case providing portability durability and functionality K Cisco TelePresence SX20 codec featuring high definition HD video and content sharing with full duplex audio K Embedded 1080p HD camera and integrated speakers and microphone RK Sunlight readable optically bonded 17 5 inch 720p60 HD display that is 3x stronger than standard screens K Tactile control panel offering simplified system control and a tethered infrared remote control for full system operation K AC and DC power options for system operation K Security hasps 2x for securing the unit 18 54 cm le WEIGHT DIMENSIONS 26 7 lbs D 7 3 18 54 cm 12 1 kg W 19 2 48 77 cm L 15 2 38 6 cm OPENED 20 51cm 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02
3. Long Life Alkaline batteries please follow guidelines on the packing material for handling and disposal of the batteries Production of Products Our factories employ efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable Waste Handling EU Battery and WEEE Directives Your Avizia product may contain a user replaceable battery or a permanently affixed battery as indicated in the user manual For product safety and data integrity reasons a permanently affixed battery should only be removed or replaced professionally by a repair technician or waste management professional Please contact Avizia or an authorized service agent if the product fails to perform due to malfunction of the permanently affixed battery This symbol on a Avizia product battery or packaging means that the product and or battery should not be disposed of with your household waste It is your responsibility to dispose of your waste equipment and batteries separately from your household waste and in accordance with local laws and regulations The correct disposal of your old equipment and batteries will help prevent potential negative consequences for the environment and human health Please use the nearest waste collection facility as directed by your municipality or your retailer 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide
4. being dropped or the unit has been damaged lf the system fails to operate in accordance with the operating instructions 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Satety Precautions Warning While this system is designed for portability and durability users should use precaution during use and transportation of the system to ensure their safety and prevent damage to the unit For Customers In North America This equipment complies to the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy which may cause harmful interference to radio communications You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products Battery handling Batteries for the Remote Control are
5. Avizia Tactical User amp Installation Guide o Avizia Tactical USER AND INSTALLATION GUIDE 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Table of Contents What s in this guide NOTE The Tactical s Cisco TelePresence SX20 Codec must first be provisioned and configured on an appropriate network to place telepresence calls Please refer to the following URL for information about provisioning configuration and operation of the SX20 Codec http www cisco com go telepresence docs Important SATEDy INSU CiO Seacais 3 Operator Safety SUMMATV iii 4 CU WT ALVES iii 4 SO A AE 5 aaa 5 Favironmnental 396 5 WoE te IC IG seere A G 5 PT VETO ENC Tl Oraria 6 Systemi IO ia Li Display Integrated Camera Speakers Microphone and IR CORO RR ET 8 Installing the Optional OCOVef arrziniiiiaiiiani 9 I O Interface Panel iene 10 Powering the System Call Control Pad and Remote Control 12 Cirio 12 Remote Conio pina 12 Call Operation using the Call Control Pad 13 Answer an nConine Call aesrenesnancii one inung 13 Disconnect or reject a call 13 Picena 13 dle esi 12 Call Operation using the Remote Control 14 PRIS WOE an Incoming Lybra 14 Disconnect Or reject a call 14 Place a calliromi DIFCO ION Y scri 14 Place an ad NOC Calls ii 14
6. DIRECTORY button to select the desired participant or enter a number or URI using the ALPHANUMERIC KEYPAD and pressing either OK button or the green CALL button to add a call The Tactical may connect up to three 3 participants to the telepresence session if MultiSite is enabled for your system Add an incoming call CA While in a call and a call request is presented press the green CALL button to answer that incoming call Press the red DISCONNECT button to reject an incoming call Share Content Pressing the PRESENTATION button will share the Q contents of a connected PC Pressing the button again will switch back to showing the Main Camera source 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Cleaning the System In general the unit s case material can be cleaned simply with 1 Turn the system off Disconnect all power cords and a mild household detergent As the case is a plastic product adaptors from the electrical power source stiff brushes should be avoided in cleaning the case as these may scratch the surface 2 Wipe the unit with a clean soft cloth dampened with a NOTE Scratches on the surface of the case will in no way diluted mixture of mild detergent and water Squeeze out impede its performance excess liquid from the cloth 3 Wipe again with clean soft cloth dampened with clean Please adhere to your o
7. OM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL AVIZIA OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATAARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF AVIZIA OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Avizia and the Avizia Logo are trademarks of Avizia Inc and or its affiliates in the U S and other countries Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Avizia and any other company Any Internet Protocol IP addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers Any examples command display output network topology diagrams and other figures included in the document are shown for illustrative purposes only Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental On our web site you will find an overview of the worldwide Avizia contacts Go to http www aviziatech com Avizia Inc 12018 Sunrise Valley Dr Suite 150 Reston VA 20191 USA 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02
8. UTE switches all connected microphones on and off http www cisco com go telepresence docs 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Call Operation using the Call Control Pad The Tactical s Call Control Pad has been designed to make receiving and placing a call quick and simple Answer an incoming call Press the green CALL Button to answer an incoming call The call will then use the built in speakers or connected headset When in a call MIC MUTE toggles all connected microphones on Z A and off The VOLUME CONTROL adjusts Press SELFVIEW to see what others will see from your camera when in a call e E Disconnect or reject a call Press the red DISCONNECT button to terminate a call or reject an incoming call output audio levels from the system Place a call Press the DIRECTORY button to display the directory listing Please note that all locally created directory entries are stored under My Contacts Additional directory entries will also be available if the system is configured on a network that can access them NOTE Accessing corporate directories must be made available by a system administrator Use the NAVIGATION button to find and select the directory entry to call Press the OK button or the green CALL button to place the call NOTE It is recommended that the My Contacts dir
9. ctions Please refer to Cisco s documenation on the TRC Remote for detailed instruction on remote control operation Answer an incoming call A Press the green CALL button to answer an incoming call The call will then use the built in speakers or connected headset When in a call Press SELFVIEW to see what others will see from your camera when in a call MIC MUTE toggles all connected microphones on and off The VOLUME CONTROL adjusts output audio levels from the system Disconnect or reject a call Press the red DISCONNECT button to terminate a call or reject an incoming call Place a call from Directory Press the DIRECTORY Button to display the directory listing Please note that all locally created directory entries are stored under My Contacts Additional directory entries will also be available if the system is configured on a network that can access them NOTE Accessing corporate directories must be made available by a system administrator Use the NAVIGATION button to find and select the directory entry to call Press the OK button or the green CALL button to place the call Place an ad hoc call Press the HOME button or the OK button to bring up the Onscreen Menu and select Call Use the ALPHANUMERIC KEYPAD to enter a number or URI and press the green CALL button to place the call Adda call When in a call you may choose to add another participant by pressing the
10. dille 14 Share COME serae 14 Cleaning the SySteM pira 15 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Important Safety Instructions This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents NOTE SAVE THESE INSTRUCTIONS Read this guide before connecting the system to a power source Ultimate disposal of this product should be handled according to all national laws and regulations Power Cable and DC Adapter When installing the product please use the provided or designated cables power adaptors Using any other cables adaptors could cause a malfunction ora fire Electrical Appliance and Material Safety Law prohibits the use of UL certified cables that have the UL shown on the code for any other electrical devices other than products designated by Avizia The use of cables that are certified by Electrical Appliance and Material Safety Law that have PSE shown on the code is not limited to Avizia designated products 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Operator Satety Summary For your protection please read these safety instructions completely befo
11. ectory is pre populated using the Remote Control The simplified Call Control Pad limits the ability to create directory entries or enter numbers and characters to place a call on the fly without the aid of the tethered Remote Control TIP When not in a call and all menus are closed press the green CALL button to show the Recent Calls list Adda call The Tactical can support up to three 3 additional video participants to a telepresence call with the MultiSite option enabled Add a call from Directory When in a call you may choose to add another participant by pressing the DIRECTORY button using the NAVIGATION button to select the desired participant and pressing either OK button or the green CALL button to adda call Add an incoming call U While in a call and a call request is presented press the green CALL button to answer that incoming call Press the red DISCONNECT button to reject an incoming call 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Call Operation using the Remote Control While the operation principles are similar between the system s Call Control Pad and the Remote Control the provided tethered Remote Control enables greater control of the Tactical s capabilities beyond what the Call Control Pad provides gale The following page shows an overview of the Remote Control s buttons and fun
12. hority or an electrician if you are uncertain that suitable grounding is available Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the system Attachments Only use attachments as recommended by the manufacturer and in accordance to the system guidelines in this document Lightning Unplug this system during lightning storms or when unused for long periods of time Servicing Do not attempt to service the system yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Storage If you need to store the system ensure that it is stored in a controlled environment to avoid damage Refer to the codec documentation for further guidelines Mobility amp Portability Before moving the system it is recommended that the power cord and other connected equipment are unplugged and disconnected Securely close the case with its latches and use the carry handle to transport the system to another location Damaged Equipment Unplug the system from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed Ifthe system has been subjected to excessive shock by
13. nly through the connected headset When a headset microphone is connected to MIC input the embedded mic will be turned off Audio from MIC2 if connected can still be heard when a headset microphone is connected NOTE This microphone input is designed for a 3 Pin 3 5mm connection Network In Use the Ethernet connection to provide network for the Tactical DC Power In eee The 12V DC Power 4 Pin DIN O connection provides alternate power to the Tactical when AC Power Primary is not available A DC DC Convertor is provided to accommodate 12 32V DC AC Power In ry Provide power to the Tactical Ce using 100 240V AC 50 60Hz 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Powering the System The Tactical provides two options for powering the system NOTE The system will not operate unless connected to an appropriate power source AC Power In Provide power to the Tactical using 100 240V AC 50 60Hz Use a country specific plug adapter to supply power DC Power In Bek The 12V DC Power 4 Pin DIN connection provides O alternate power to the Tactical when AC Power NL Primary is not available A DC DC Convertor is provided to accommodate 12 32V DC NOTE AC Power takes priority when both AC and DC power are connected the DC inlet will switch off when AC power is present DC power will switch on when AC power is ab
14. ntrol Use the Brightness Control buttons to adjust the display s brightness to suit the environment Embedded Camera The 1080p 1 3 CMOS camera can be manually focused by gently twisting the camera Integrated Speakers System audio is heard through the waterproof stereo speakers Connecting a headset into the HEADSET jack will switch system audio from the speakers to the headset Embedded System Microphone The embedded microphone is used to capture audio from local users Connecting to MIC2 will supplement the call utilizing both the system mic and the secondary mic Connecting a mic into headset MIC1 will switch the system mic off and enable the audio to be heard though MIC1 and MIC2 if connected IR Sensors The IR sensor at the corner of the display is used to receive commands from the tethered remote control The IR sensor found atop the interface panel triggers the display to enter standby mode when the case is closed Both IR sensors must be clear of obstruction in order for the display to enter standby NOTE Closing the case will disconnect all calls 1080p 1 3 inch CMOS camera with cover Gently twist the embedded camera to manually adjust focus COCOOCO0CO0000000000000000000 00 00000000000090900999999900 0900000000000000 00000000000900 aQo00000000000000000000099 Integrated waterproof stereo speakers 2x Tactical Sunlight readable optically bonded 17 5 inch diagonal 720
15. p60 HD display that is stronger than standard screens Display bright ness controls IR sensor for remote control Case Closed IR sensor Embedded system microphone 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Installing the Optional I O Cover Interface Panel I O Cover An optional I O Cover is included and may be installed to provide additional protection for the connectors found on the Interface Panel 1 Align the four 4 screw holes along the top of the Interface Panel with the I O Cover and its corresponding holes 2 Usea small Phillips screwdriver to secure the provided screws 4 to the holes on the Interface Panel To remove the O Cover use a small Phillips screwdriver to remove the four 4 screws and pull the cover away from the system 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide I O Interface Panel Ol O Serial Port xy Administrative use only Used for firmware upgrades and diagnostics Only connect when instructed by certified Avizia technician NOTE This not a connection to the Codec HDMI Display Out Connect a second display to HDMI 2 y e g for viewing on a larger screen Display output HDMI 2 is configurable via system menus SETTINGS gt ADMINISTRATOR SETTINGS g
16. re operating the equipment and keep this manual for future reference The information in this summary is intended as general guidance for those who operate the equipment as well as repair Servicing personnel Carefully observe all warnings precautions and instructions on the system or the ones described in the operating instructions and adhere to them Equipment Markings EXAMPLE Nir TPS 1000A DC12V 7A or AC100 240V 50 60Hz 0 8A MAX Manufactured by D amp T for Avizia Made in Korea AVIS Risque de choc electrique Ne pas ouvrir A e us Waming Shock Hazard Do not open This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada FGG4D FHGTPS 1000A This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interferance amp 2 This device must accept any interference received including interference that may cause undesired operation Cleaning Unplug the system from the power source before cleaning or polishing Please adhere to the general cleaning guidelines found in this document s section Cleaning the System Grounding This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a Suitably installed ground conductor Contact the appropriate electrical inspection aut
17. rganization s guidelines or protocol for water and wipe dry with clean soft cloth handling and cleaning contaminated instruments NOTE Use of certain detergents may cause degradation to the labels and plastic components Consult detergent manufacturer to see if the product is compatible NOTE Do not allow liquid to enter into the display 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR AVIZIA REPRESENTATIVE FOR A COPY NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS AVIZIA AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FR
18. sent DC DC Power Convertor DC Adapter Plug 12 32V DC AC Plug country specific 100 240V AC 50 60Hz WARNING Closing the lid on cables running out of the system may sever or damage the cables 2013 Avizia Inc All rights reserved aviziatech com AVZ TAC DOC UIG 02 Avizia Tactical User amp Installation Guide Call Control Pad and Remote Control Lift the magnetic cover to access the tethered remote control Call Control Pad The VOLUME CONTROL adjusts output audio levels from the system The Tactical features a simplified Call Control interface for quick operation and ease of use The green CALL button initiates a call The red DISCONNECT button ends a call The NAVIGATION and OK buttons enable you to navigate the system s menu structure Remote Control The DIRECTORY button pulls up the manually maintained local directory menu and any remote corporate directories The tethered remote control is housed under a magnetically latched cover Lift the cover to access the remote control The retractable tether can extend up to 120 cm Press SELFVIEW to see what others will see from your camera when in a call To retract the remote slightly pull the tether to release the catch and slowly return the remote control to its storage area The HOME button shows and hides the main menu NOTE Detailed instructions for operating the Cisco Telepresence Remote Control can be found MIC M
19. t ADVANCED CONFIGURATION gt VIDEO gt OUTPUT gt HDMI 2 using the Navigation Buttons PC DVI I In Audio In Use the DVI I connection to share content from a computer or other device to the Tactical screen and or with remote participants PC Audio can be added by plugging in a 3 5mm audio plug Microphone 2 In Connect a secondary room O microphone to enhance the telepresence call If using the optional Cisco Performance Mic 20 microphone the Mute Button will mute ALL system microphones as will the Mute Button on the IR Remote NOTE MIC2 audio can still be heard when a headset microphone is connected to MIC Camera Video In When the system detects video from an alternate Camera video source it will override the integrated Tactical camera If there is no alternate source detected the system camera will be active The order of priority for alternate sources begin with the HDMI connection Camera control is available if using a Cisco Precision HD Camera The second and third priorities go to the Composite input and to the S Video input respectively System Microphone This is an O embedded microphone to pick up audio from local users Headset and Microphone In 8 0 I microphone to the 3 5mm O O inputs to provide audio privacy in a public setting or clarity in a noisy environment Connect a headset with The audio will be diverted from the Tactical speakers and will be heard o
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