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AMCF Online Shopping Portal

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1. Module Customer Feature The customer can search for a product in the AMCF online shopping portal The product can be searched based on brand category and items The Auto Complete List will display suggestions of items or product names when the users start to type them Related products When user search for an item of a particular brand it should list the item from all brands excluding searched brand under related products If exact product found the user will be taken to the product detail page The search result will yy display the list of products that has matched with title lt n gt results found for lt keyword entered gt If exact product cannot be found then similar products will be listed with title You have searched for Keyword entered We have listed results for Similar keyword If no product matches the keyword then No matching products available will be displayed Against the search title the user will see the Found What you want text with a Yes and a No For details refer FS005 Each search result will have a product image title MRP Selling price Out of stock New arrival label if applicable and icon for shopping cart wish list and To compare option MRP and selling price display the retail and selling price of the product respectively On clicking on the product image the user will view the product detail page FSO08 If the shopping cart icon is cl
2. SSI SUMTWO DECISIONS DELIVERED Special Discount and Tax If Special Discounts is selected Display the details from the paren table If Tax is selected Service Center If Service centre selected Make a search using Brand Name Display the Service center name and details If delete icon clicked If edit icon clicked Allow the user to edit the details Allow the user to delete the record If add is clicked Enter the details and click save AMCF_OSP_FSD Page 76 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Shipping Span If Shipping Span selected No If delete icon clicked If edit icon clicked Yes Allow the user to edit the details Allow the user to edit the details Allow the user to delete the record If add is clicked Enter the details and click save Ti AMCF_OSP_FSD Page 77 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Product Information If product information is selected Yes If W amp G is expanded Yes If entered ID already exist Display Warranty and Guarantee Information If edit icon clicked Allow the user to edit the details Enter the warranty and guarantee information and click Save AMCF_OSP_FSD Page 78 of 118 SumTwo Softwares SSI SUMTWO DECISIO
3. 1 Deal of the day 2 Gift Ideas 3 Gift coupons 4 New arrivals 5 6 The Deal of the day is displayed on the right side of the page and will keep running along with the page scroll e When the user clicks on the Deal of the day tab the menu slides from right to left listing the items that are the deals for that day e On loading Ananthaonline com the deal of the day will pop up with a decrement timer that shows the dead line of the deal Gift ideas This feature is to suggest gifts based on the customer input The customer can enter values for all or any of the below 1 Gender 2 Occasion 3 Age 4 Budget 5 Category Based on the value entered the portal will list the items that can be gifted E Gift vouchers The customer instead of buying a product can buy e gift vouchers and gift them to their beloved ones The consignee can use the same too buy a product online or by walking into the store The user have to enter the below details before clicking on Buy E Gift Voucher 1 Recipient Email ID 2 Confirm Email id 3 Value of the voucher The user will be provided with an option to personalize the E gift voucher by checking Personalize AMCF_OSP_FSD Page 53 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Your e gift voucher On checking the user will be asked to enter the below details 1 To Enter receiver s name 2 From Enter Sender s name 3
4. DELIVERED FS REFERENCE REQUIREMENT FIELDS NO FS027 F38 Review and Feedback 10 S No 11 Order No 12 Name 13 Email ID 14 Mobile Number 15 Review Date 16 Review 17 Rating 18 Reply Icon FS028 F39 Complaint S No Raised On Raised By Email ID Mobile No Complaint Reply Status FS029 F40 Reports gt Customers 11 S No 12 Customer Name 13 Email ID 14 Mobile Number 15 Address 16 Status Displayed as Icon 17 Loyalty points 18 Special Date 19 Occasion 20 Number of Transactions FS029 F41 Reports gt Product 7 S No 8 Item Code 9 Item name 10 Sold 11 Minimum stock 12 Available stock FS029 F42 Reports gt Order 15 S No 16 Order No 17 Order Date 18 Items in the order Display the name of the items Qty 19 Ordered By 20 Email ID 21 Mobile Number 22 Status 23 Net Payment 24 Payment Mode AMCF_OSP_FSD Page 104 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED FS REFERENCE REQUIREMENT FIELDS NO FS029 F43 Reports gt Users Filter Date amp User Only user Orders 1 S No 2 Order Date 3 Order No 4 Status R amp F 7 S No 8 Review date 9 Review 10 Status 11 Replied On 12 Reply Complaint 7 S No 8 Complaint date 9 Complaint 10 Status 11 Replied On 12 Reply Filter Review and feedback Only Review and feedback Date User and Review and feedback 8
5. Search FS008 Product detail page AMCF_OSP_FSD Page 16 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 4 6 Place Order FSD NO FS006 Reference BR 4 Module Customer Feature 1 If the searched product is out of stock then the customer can Place order 2 This is applicable only for registered users and not guest users If the user logged in as guest and if they try to place an order then the user should be intimated to register in the portal displaying the text Please do sign in to place order in Sign in and new user registration pop up 3 On successful order the below message will be displayed and the placed order item will be listed in the customer s account with status Not available Thanks for your order The support team of Anantha online com will contact you shortly 4 The admin of AMCF will be informed about the order and they will revert by SMS and email with the time span of the availability of the product When the product is procured and available the order status against the placed order item will be changed to Buy Now in the customer account 5 Ifthe product cannot be procured the following message will be displayed Dear lt user gt We are sorry we could not procure this product right now Thanks Anantha online com Support Team Work Flow Customer C OpenURL gt Fsoor o ae yO If the product is out of s
6. Yes Send Email to the partner a gt Yes Subscription Dd Email lt checked Send email updates to the user about the re s S Wedding registry w be created in the name of the user and the artner with the setting AMCF_OSP_FSD Page 66 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED Yes Login into the Not signed 8 B I gt in gt account No FS001 j The search result will display all products Do you want to add it to wedding registry No Buy Yes FS010 Add to wedding registry by clicking vy C Message Message Text M31 Send Order related SMS alert to M32 Do you want to add this item to the wedding package lt Wedding package name gt M33 would like my partner to be able to edit this registry Please send an invite to the partner email address indicated above with directions for activation M34 Yes would like to receive email updates about the status of my registry M35 You have signed in to anathaonline com with the following email address abcd gmail com If this is the account you want associated with lt bride name gt and lt bridegroom gt s Wedding Registry then click the Claim Wedding Registry button below M36 Sharing this wedding registry will change your privacy settings to Shared AMCF_OSP_FSD Page 67 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED
7. gt 1000 3 Location The value will be displayed based on customer data 4 Review and feedback Pending Complete 5 Special days Date The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button 1 S No Customer Name Email ID Mobile Number Address Status Displayed as Icon Loyalty points Special Date Occasion 10 Number of Transactions Note If there are more than one special date on the filtered date then the result will display more than one record CONDNAWHN The Product report can be generated based on all or any of the values below 1 Stock Minimum value any 2 Item code 3 Date The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button 1 S No Item Code Item name Sold Minimum stock Available stock Oe iN The order report can be generated based on all or any of the values below 1 Status To be processed Packaging Shipped Cancelled On Hold Delivered 2 Order Date AMCF_OSP_FSD Page 89 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button 1 S No Order No Order Date Items in the order Display the name of the items Qty Ordered By Email ID Mobile Number Status Net Payment 10 Payment Mode CO
8. 4 Mobile No 5 Item Name 6 Item Description 7 __ Photo 48 Reply icon In place order the below details will be displayed and the admin can click on the reply icon against an order and see the order details and send email SMS if applicable 1 S No 4 2 Order date 3 Name 4 Email ID 5 Mobile No 6 Item code 7 Item Name 28 Reply icon AMCF_OSP_FSD Page 84 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow Orders Click On Orders List the Sub menu Accepted Orde Placed Orders Special Orders and If Accepted orders is clicked Yes Display the details of the order If Proceed is clicked against an order Yes Display the details of the order If status changed to shipped If status changed to Cancel Yes Enter consignment details inform the customer AMCF_OSP_FSD Page 85 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Placed Orders If Place orders is clicked Enter the details and click send Special Orders If special orders is clicked Want to Reply Enter the details and click send AMCF_OSP_FSD Page 86 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED RMA Start Click on RMA j Enter the order number and make a search j Display the order details Check the order items against the items in the package t
9. 4 21 Main Menu FSD NO FS020 Reference BR 20 Module Client side The provision to change the name of the main menu and sub menus should be provided in admin interface Work Flow 4 22 Delivery coverage boundary FSD NO FS021 Reference BR 21 Module Client side The pin code and area based service center and delivery coverage will be stored in the database When the user enters the pin code area the portal will inform the user the feasibility of the delivery Refer Check Delivery services availability of FS008 Work Flow Refer FS008 4 23 Responsive design FSD NO FS022 Reference BR 22 Module Client side The responsive design will be done for all pages and initially the home page will made responsive to check on the look and feel Work Flow None AMCF_OSP_FSD Page 68 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 5 FUNCTIONAL SPECIFICATIONS ADMIN FEATURE 5 1 Admin Features FSD NO FS023 Reference BR 23 Module Client side The super admin admin can login into the admin interface using URL www ananthaonline com admin There will be one super admin created one time and can be many administrators The super admin will be able to do User management and the below functionalities The Admin will be able to do the following functionality a Notification b Inventory control a Ca
10. If any problem No Generate RMA number Koo 4 Enter the comments _ gt End 5 5 Review and feedback FSD NO FS027 Reference BR 27 Module Client side Once the product is delivered the customer can be called remained to write a review about the product and service Also all the reviews and feedback written by the customer can be viewed here The admin will be able to write reply for the reviews and feedback submitted The admin on clicking the review and feedback will display the review and feedback received with the below details S No Order No Name Email ID Mobile Number Review Date Review Rating Reply Icon The displayed result can be customized by choosing the below filters 1 Status Replied Not Replied 2 Date 3 Rating lt 3 4 5 i CONAN RWHN AMCF_OSP_FSD Page 87 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED On clicking the Reply icon the R amp F details can be viewed and the log activity will be auto recorded along with the user name and time stamp and status will be auto saved to Replied on successful reply Work Flow Start gt Click on Reports amp Feedback The display results Display all the Review amp feedback received 7 gt can be filtered 4 Click on reply against a R amp F and write reply Auto Status change to replied and save J username and time stamp End 5 6 Customer complaints FSD NO FS028
11. The customer will be awarded with Loyalty points for every purchase and it is not applicable for guest users 2 The loyalty points will be based on the product bought and the value will be fetched from parent table 3 Each Loyalty point is equal to Re 1 Loyalty cash 4 If the product is bought using the Gift coupons then the customer will not be awarded with Loyalty points 5 The Customer should have a minimum of 50 Loyalty points to redeem the Loyalty cash 6 The loyalty points earned for first time register can be redeemed only on the next purchase Work Flow Included in the above flow chart 4 14 Cancel Order FSD NO FS014 Reference BR 13 Module Customer Feature The order can be cancelled only before shipment The cash after deduction bank transaction charges will be refunded to the customer account Note percentage of deduction yet to decide In case if AMCF cannot supply the bought product to the customer against an order the full amount will be refunded and the same will be intimated to the user by email and SMS The details will be recorded in the customer account against the order If the product is bought with guest user privilege then the product cannot be cancelled The user can cancel the same by contacting the support team The admin will be provided with facility to cancel the product in admin interface and the same will be updated to the user by mail and SMS The registe
12. DELIVERED Verify the order details Change the mi Add quantity cancel the ite order No S h gt Yes Use Gift offer Enter Gift offer coupon code coupons a No Calculate the total amount be Loyalty Points gt 50 amp not first time Yes Enable Redeem Redeem points Yes Click Redeem Deduce the points and calc Total amount lt the total amount Yes Add the shipping charge to the t amount No If Gift wrapping Yes Add Rs 50 to the total ar Yes If need Special notes Choose template and enter tt AMCF_OSP_FSD Page 33 of 118 SumTwo Softwares SPS SUMTWO DECISIONS DELIVERED No Going to maker Need SMS alert Payment Yes Choose Payment Mode Payment Success Generate order number Based on product fetch points Yes Enter mobile number Based on the payment mode redirect the user to corresponding payment Few ewa MS if applicable and il Refer Appendix C Along with invoice number loyalty points earned show the order details Details Refer Appendix B F5 Functional Specification reference FS002 Regisration AMCF_OSP_FSD Page 34 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 4 13 Loyalty Points FSD NO FS013 Reference BR 12 Module Customer Feature 1
13. H es Pr PIGEON Capacity 3L Rs 1275 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Compare II aa Ananthao ANANTHA CNB 4L HAWKINS 3L PIGEON 3L Rs 1700 As 950 Rs 1550 Rs 1275 Made of virgin Made of Made of aluminium alloy stainless steel aluminium Matt finish ergonomic handles Induction stove Induction stove Only gas stove friendly friendly AMCF_OSP_FSD Page 114 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED Product detail page BUY NOW VEGETABLE CUTTER Rs 600 Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not EGG BOILER Rs 1200 AMCF_OSP_FSD Page 115 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Review Order Detail A ia Ananthaonline com E 7 QOO s LANGUAGE B EJ search g OF HI DIVYA LOG OUT l KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE FANS OSMETI FOR KIDS WEDDING SPECIAL J GIFT IDEAS Flat No 15 Second Floor S No Item Name Price Quantity P
14. If the product is out of stock the same will be specified as a label New arrival If the product is a new arrival it will be specified as a label Deal of the day If the product is under deal of the day it will be also specified as label Product picture The product picture will have 360 degree view of the product which can be viewed by clicking the arrows which can be fixed or streamed based on the product The mouse scroll over the image will enlarge the image The picture and images will be of high clarity The pictures in the website will be customized based on the category and items Demo Demo videos related to the product will be associated with it if applicable The video will be stored in the server and it will be streamed when the user views it Video files will be prepared by third party and shared with us Using the admin feature we will upload the same against the item product User Review and star rating The start rating will be displayed if applicable clicking on which it will list the user reviews in pop up Product information The product information will list the Features Specification Maintenance including warranty and Guarantee information Terms and condition Terms and condition The terms and conditions will be generic irrespective of a product with specific note stating For Maintenance Warranty amp Guarantee and other information please do refer the product information page The
15. No these in formations will not be sent Refer BR 2 1 A thank you note will be displayed after this as below Dear lt Name gt Thanks for registering with Anantha online com Your account has been credited with 100 loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team 3 Registration The user can also register in the portal by filling the below details a Name b DOB c Gender d Email Id Email Id will be the user s login Id e Password f Mobile number g Subscribe Do you want to Subscribe and receive Offers latest news and product information from Anantha online com The user should check or uncheck the subscribe option By default it will be checked Once the details are filled and the user clicks on the Register button the following message will be displayed and an email verification link will be sent to the email ID entered to verify the authentication of the user Dear lt Name gt Thanks for registering with Anantha online com A verification mail has been sent to the email id entered Please do click on the link in the mail to activate your account and get 100 AMCF_OSP_FSD Page 10 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team The user can close the message by clicking the close icon The user on clicking the link in the mail wi
16. Reference BR 28 Module Client side The complaints raised by the customer will be listed here with the below details S No Raised On Raised By Email ID Mobile No Complaint Reply Status On clicking the Reply the complaint details can be viewed and the log activity can be recorded along with the user name and time stamp and status can be updated The status can be open In progress on hold resolved The complaint when 2 days old will be in amber and if it is more than a week then it will be displayed in red and will send reminder mails to all the administrators on the 5 day and then on wards every 2 days Work Flow Start Click on Complaints The display results Display all the Complaints received T can be filtered and 4 will be colored based Click on reply against a Complaint and on received date write reply and change the status 7 Save the Values and auto save the user name and time stamp AMCF_OSP_FSD Page 88 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED End 5 7 Reports FSD NO FS029 Reference BR 29 Module Client side The admin will be able to generate customized reports The following reports based on Customer products order and users will be generated for now The customer report can be generated based on all or any of the values below 1 Status Privileged Blacklisted 2 Loyalty points lt 100 101 500 501 1000
17. S No 9 Review Date 10 Review 11 Reply 12 Replied on 13 Status 14 Handled By Filter Date amp Complaint Only Complaint Date User and Complaint 8 S No 9 Complaint Date 10 Complaint 11 Reply 12 Replied on 13 Status 14 Handled By AMCF_OSP_FSD Page 105 of 118 SumTwo Softwares 9 3 Appendix C KF SUMTWO DECISIONS DELIVERED FUNCTIONAL MESSAGE NO MESSAGE TEXT SPECIFICATION FS001 M1 lt N gt results found for lt keyword entered gt FS001 FS005 M2 You have searched for keyword entered We have listed results for similar keyword FS001 M3 No matching products available FS001 FS005 M4 Found What You Want FS002 M5 Dear User if you login as guest you will not be eligible for loyalty points Do you want to continue FS002 M6 This app like to c View the email address d View the basic information of the account FS002 M7 Do you want to Subscribe and receive Offers latest news and product information from Anantha online com FS002 M8 Dear lt Name gt Thanks for registering with Anantha online com Your account has been credited with 100 loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team FS002 M9 Dear lt Name gt Thanks for registering with Anantha online com A verification mail has been sent to the email id entered Please do click on the link in the
18. SUMTWO DECISIONS DELIVERED Discount percentage Discounted amount Total amount Amount to be paid Total Amount Total Amount Discount 100 Internal The basic pay and Vat should be calculated for every item purchased based on the amount paid by the customer against the product Basic pay Amount paid 1 VAT 100 VAT Amount Vat 100 Basic pay To check while testing The price of the specific products and discounts availed to that particular products between physical store and online store should be the same For sales logic please do refer Appendix A Work Flow For every product based on quantity FS010 a and discount calculate Selling price FS012 Pias For every product calculate Taxand J _ End Basic pay based on selling price 4 12 Final checkout Process FSD NO FS012 Reference BR 11 BR 11 1 BR 11 5 Module Customer Feature When the customer feels that they had done with shopping s he can check out the products by clicking on Checkout in the shopping cart If the customer is not logged in the site with their email ID the user will be shown the sign in page The user can continue as guest or register in the portal Refer FS002 On successful sign in the user will be shown the shipping details page where If the customer is a first time customer and if he is a guest user then the shipping details will be blank If first time and s he is a registered
19. Text M20 Please do select minimum 2 products to compare M21 You can compare only 3 products at a time Functional Specification reference FS001 Search FS007 Wish list FS010 Shopping cart 4 10 Shopping cart FSD NO FS010 Reference BR 9 Module Customer Feature If the Customer finds the product that meets their needs then s he will be able to add the same to Shopping cart or wish list The shopping cart will be transparent so the customer will be able to see the products selected and amount to be paid When the user click on shopping cart icon W in product list page compare products or Buy button in product detail page the product will be added to the shopping cart and will open the cart with shopped item with the below details The cart will have Continue Shopping and Check Out buttons The user can click on Continue Shopping to continue the shopping or click on Check Out to check out the products Refer FS On moving the mouse over the shopping cart it will also display the below a Item No b Name of the Item added c Quantity along with symbol clicking on which it will increment decrement the quantity respectively d Amount based on the quantity e Delete icon against every item listed f Total amount Note If the shopping cart icon is clicked from search result as well as from product detail page it will increa
20. applicable only for selected products The AMCF will wrap the product bought if the customer prefers it The customer can also enter special notes for the consignee The special notes will be printed on the template chosen by the customer AMCF will charge Rs 50 for the same which will be added to the total bill amount The customer can pay using net banking credit debit cards and PayPal payment gateway The Cash on delivery option will be implemented but will be disabled for now i e the cash on delivery option will not be available for now The Customer will be intimated by mail and SMS on success failure of the transaction On successful transaction the alpha numeric order number will be generated and displayed along with the below details Order confirmation number Order Placed on Order status Payment Mode Payment status Total order value Loyalty cash earned Note The customer will be intimated by SMS only if s he enters the mobile number during registration or before payment So Se WN AMCF_OSP_FSD Page 31 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Work Flow If logged in If first time customer Sign in to the account Show default shipping addi entered in profile page Returning customer Change address Show history of last 3 shipping address AMCF_OSP_FSD Page 32 of 118 SumTwo Softwares ASA SUMTWO DECISIONS
21. cannot find the product that s he is searching for then 1 The app will list the similar product with title You have searched for Keyword entered We have listed results for Similar keyword 2 Against the above title the user will see the below text with a Yes and a No Found What you want 3 If No is clicked The popped up inquiry form will have the following details a Email ID b Phone Number c Product name d Product Description e Product photo opt mandatory field 4 The user can fill the details Upload the product photo opt and make a special order by submitting the form On successful submission the message Thanks for your order The support team of Anantha online com will contact you shortly will be displayed and the order will be listed under My special Order of the customer s account 5 If yes is clicked then Thank you for your feedback will be displayed AMCF_OSP_FSD Page 14 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED 6 OnAMCF s admin receiving the special order a If AMCF could procure the item then they will inform the customer about it by mail and SMS On procurement the status in the customer account against the special order item will be changed to Buy Now 7 If AMCF does not handle such products then the below message will be sent to the user by email and SMS Dear lt user gt We are sorry We do not deal with th
22. the customer s location 3 Package list Once the consignment has been delivered the status will be changed to Delivered If the order is cancelled or put on hold the status of the order will be updated and fall into corresponding tabs On all the stages of the process admin can record the status the comments in the system Based on the status of the order the order will fall into any of the above category Irrespective of where the order is it will display the below a S No b Order No b c Order Date e d Total Items in the order amp e Net Payment f Payment mode g Status AMCF_OSP_FSD Page 83 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED e h Handled By fi Action Proceed button On clicking the Proceed actien button the below details will be listed a Billing address b Shipping details c Customer status d Payment Mode and its details e Loyalty cash earned f Order details a Item code b Item name c Quantity d Weight e Rate f Amount g Tax h Total Item i Total Quantity j Total k Discount amount l Special discount amount m Net amount g The tax name tax and Basic Price details h Gift wrapping and corresponding details i Comments j Status In special order the below details will be displayed and the admin can click on the reply icon against an order and see the order details and send email SMS if applicable 1 S No 2 Order date 3 Email ID
23. the following email address abcd gmail com If this is the account you want associated with lt bride name gt and lt bridegroom gt s Wedding Registry then click the Claim Wedding Registry button below By claiming the registry the partner will now be able to edit the registry and add items to the registry The user can search for any product FS002 if any of the products meets the customer need the user can click on the product and view the selected product s product detail page FSO08 The product detail page will have Add to Wedding registry if the user has registered for a wedding registry and on clicking it the product will be added to the wedding registry On the other hand the AMCF_OSP_FSD Page 56 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED user can click on the wish list icon and if the user is registered in the wedding registry the product will be added to the wedding registry There is no wish list feature for wedding registered customers This wedding registry can be shared with friends To share a registry it should be public or shared If private and if the user is sharing the registry with friends then Sharing this wedding registry will change your privacy settings to Shared will be displayed If the user clicks Okay then the below mail details will be displayed 1 Subject Default wedding registry name auto populated 2 Message 3 Send mea copy of th
24. to create new user account by clicking Add new User The super admin will enter the below details and click the save button to create the user account User ID First name Last name Password Confirm password Email ID Mobile number Land line Number Address NOUEWN ONAN AWK 3 a 02 Oy OY see AMCF_OSP_FSD Page 70 of 118 SumTwo Softwares ASJA SUMTWO DECISIONS DELIVERED Work Flow Click on User management Applicable only to SA Display the details of the user Delete Record Edit Record Yes Yes n Show Message M28 Display details with Ch password option If Change password Enter details is clicked Add record For Details Refer F24 AMCF_OSP_FSD Page 71 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 5 3 Inventory control FSD NO FS025 Reference BR 25 Module Client side The employee could control the products displayed in the web pages i e Manage product catalogue He could delete a product in the child table The employee can also do negative listing of the product The child table will be the clone of the existing ERP s master table The online portal will play only with this child table pertaining to deletion updating of category and Items The ERP have 9 main master related to Item Category Item discount Category discount Sales tax and account The 5 main master will be copied fr
25. user the details entered in his profile page if entered will be displayed The customer can click on change delivery address to change the address If the customer is a returning customer irrespective of registered or guest user then the history of last 3 address will be displayed on clicking change delivery address s he can select from it or enter new address On entering the shipping details the customer will be taken to the order screen where s he can see the orders that s he has placed The customer can add quantity or reduce the quantity of an order here Before making a payment Loyalty or gift coupons offer coupons or both can be redeemed if applicable The user can enter the phone number next to text Send Order related SMS alert to if they want the order status by SMS Based on the order discounts and redeemed points the total amount will be calculated Refer FS011 There is no shipping cost incurred for delivering the product unless AMCF_OSP_FSD Page 30 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 1 The total bill amount is less than 500 If the bill amount less than 500 then shipping cost of Rs 50 by default for now will be collected 2 If the customer is in need of express delivery then different shipping charge yet to be decided will be collected based on shipped locality 3 These shipping charges will be added to the billing The gift wrapping will be
26. user wished items will be listed here with the below details and the user can click on the shopping cart icon to buy the same or share the same with kith and keen by entering their email Id 1 Wished product picture Product title MRP Selling price Shopping cart icon To Share check box Shared with details Oy ON ee Ut IN Each item in the wish list will have W icon and a check box for To share The user can check on the items and click on Share with Friends button to share the wished products You can also remove an item from the wish list The user will be able to remove the item from the placed order list by clicking remove icon and the item will be removed from the view when the user clicks a yes in the below message Do you want to remove the product from the Wish List On clicking on W the item will be added to the shopping cart Refer FS010 for the same My wish list will have the following 1 Settings 2 Find Wish list The wish list will have settings which is Private public and shared The default setting will be private If shared the only people with the link can see this list It will not appear in search results of Find wish list If public the wish list can be viewed by any one AMCF_OSP_FSD Page 42 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED To share an item in the wish list the wish list should be public or shared If private and if the user is sharing the wish l
27. 8 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 2 Your Shipping address for gifts a Before wedding i Full Name ii Address 1 iii Address 2 iv City v State vi ZIP vii Country viii Phone Number b After Wedding the user can enter the below details or check Same as before wedding i Full Name ii Address 1 iii Address 2 iv City v State vi ZIP vii Country viii Phone Number 3 About your wedding a Wedding place b Wedding date 4 Privacy Setting Choose any of the settings listed below a Public Anyone can search for and view this registry b Private Only myself and my partner can view this registry c Shared 5 The user can click on subscribe option FS if needed 6 The user can check the below message if the user like to receive email updates about the status of my registry J a Yes would like to receive email updates about the status of my registry On Clicking Submit the registry will be created with the settings selected If 1 c partner permission is checked an email Refer appendix C for template will be sent to the partner The partner can click on the link and sign in to the account if registered user or register in the system On successful registration the user will be asked to claim the wedding registry by clicking the Claim wedding registry button associated with the below message You have signed in to anathaonline com with
28. Display the product F1 based on input values If the wish list icon is clicked If the W clicked is Yes and No If compare product is checked AMCF_OSP_FSD Page 59 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED E Gift Vouchers Enter the details Yes f No Yes If logged in No lt meet gt Yes No Billing address Sign in to the account in profile Enter billing address Yes Click continue Populate billing Show the order Yes No Need SMS alert Enter Mobile number O aonne EH 2 AMCF_OSP_FSD Page 60 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED E Gift Vouchers contd Continue No as guest Show registration option 3 Face book Gmail Register If yes clicked Enter Email ID Subscribe M7 Bini hw Credit 100 loyalty points and Show M8 AMCF_OSP_FSD Page 61 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED E Gift Vouchers contd Enter Details Subscribe No M7 Send news letters im Show M9 and send activation lin Clicked activation link Yes Credit 100 loyalty points AMCF_OSP_FSD Page 62 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED E Gift Vouchers contd Based on the payment moc redirect the user to _ corresponding payment Ch
29. Inventory control Settings First time register loyalty points Shipping cost Gift Wrapping cost Occasions Main Menu and its Sub menu FS026 F34 Orders Accepted Orders SO 00 SITO T R O O OO 00s S Ga a S S No Order No Order Date Total Items in the order Net Payment Payment mode Status Handled By Proceed button AMCF_OSP_FSD Page 102 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FS026 F35 Orders gt Accepted Orders gt Proceed On clicking the Proceed button the below details will be listed Billing address Shipping details Customer status Payment Mode and its details Loyalty cash earned Order details Item code Item name Quantity Weight Rate Amount Tax Total Item Total Quantity Total Discount amount Special discount amount m Net amount The tax name tax and Basic Price details Gift wrapping and corresponding details Comments t Status Or On Sse amp ASP Sn ep eS nr Q FSO26 F36 Orders gt Special Order S No Order date Email ID Mobile No Item Name Item Description Photo Reply icon FS026 F37 Orders gt Place Orders OO a a a a a a S No Order date Name Email ID Mobile No Item code Item Name Reply icon AMCF_OSP_FSD Page 103 of 118 SumTwo Softwares KF SUMTWO DECISIONS
30. KF SUMTWO DECISIONS DELIVERED AMCF Online Shopping Portal Functional Specification Document Phase 1 Version 1 3 Aug 14 2014 Prepared By SumTwo Softwares AMCF_OSP_FSD Page 1 of 118 SumTwo Softwares Document Change Control KF SUMTWO DECISIONS DELIVERED VERSION Author Date Updated Description of Change 1 3 Kavitha D 08 14 2014 Updated FS015 and FS010 Updated the admin interface and added the admin workflow based on the wire frame 1 2 Kavitha D 07 29 2014 Updated FS018 based on the team meeting held on 7 28 2014 1 1 Kavitha D 07 23 2014 Self Review and updated the below 1 FS007 2 FS008 3 Section 5 1 0 Kavitha D 07 17 2014 Initial draft version Approval Version 1 3 Action Name Date Supporting Document Created By Kavitha D 08 14 2014 Lead Analyst amp Delivery Reviewed and Approved By Ram VP Software Development Accepted By MD AMCF Sundaralingam Accepted By Murali Green Slate amp Co AMCF_OSP_FSD Page 2 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED Table of Contents 1 INTRODUCTION iiviscsssiissssssidssccsac ssscsesssssssessvaseveiivasssasivasssess ssesvasivesesssissssvasissesess Esus Sss uane 5 1 1 PUD OSC riiececelcasctriuceader ia a A Ra E a R E a a a a 5 1 2 Intended AUdIENCE isisisi naeyi caneu ee ia ikana k dakau i adka iasau a Tin akai 5 1 3 Project DESCrIDTHON s
31. MTWO DECISIONS DELIVERED order to track the consignment On clicking the link the below details will be displayed 1 Shipping track ID consignment number 2 Shipping Company 3 Order details On clicking on the Shipping track ID consignment number the user will be redirected to the corresponding courier page of the third party where the user can enter the consignment number and track the package Reorder All the items under an order a particular item under an item can be reordered If reorder is clicked against an order then all the items will be added to the shopping cart and leave open the shopping cart Refer FSO10 To reorder an item click on order no and click on reorder against the item Now only one item will be added to the shopping cart and leave open the shopping cart Refer FSO10 If the item in an order is not available then the user can place the order for the same For example If there are 10 items against an order and 2 items are out of stock On clicking Reorder 1 Against the order The 2 out of stock items will be shown in a pop up with the below message a check box against the 2 items and a common Place Order and a cancel button The user can check the items s he want to place the order and click on Place Order button or simply can click cancel If cancel is clicked the pop up will be closed and if Place Order is clicked the user can place the order for the item Refer FSO06 Onc
32. Message Enter personalized message On clicking Buy E Gift Voucher If the customer is not logged in the site with their email ID the user will be shown the sign in page The user can continue as guest or register in the portal Refer FS002 Next the user will be asked to enter the billing address in the case of guest user the fields will be blank in case of registered user the billing details from the profile page will be loaded if already stored in profile page On successful entry and clicking on Continue the user will be taken to the order detail page where the details of the order will be displayed as below 1 Item 2 Qty 3 Price 4 Delivery Details 5 Subtotal The user can enter the phone number next to text Send Order related SMS alert to if they want the order status by SMS If the user is okay with the entered details the user will be taken to payment method screen Here the customer can pay using net banking credit debit cards and PayPal payment gateway No COD here The Customer will be intimated by mail and SMS on success failure of the transaction On successful transaction the alpha numeric order number will be generated and displayed along with the below details Order confirmation number Order Placed on Order status Payment Mode Payment status Total order value Loyalty cash earned PA ON Sie Ne New arrivals The items that are new arrivals will have a new arrival log
33. NAN AWHN The users report can be generated based on all or any of the values below and it is visible only for super admin 1 Date 2 Users 3 Orders 4 Review and feedback 5 Complaints For Date amp User Only user The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button Orders 11 S No 12 Order Date 13 Order No 14 Status Reviews amp Feedback 1 S No 2 Review date 3 Review 4 Status 5 Replied On 6 Reply Complaint 1 S No 2 Complaint date 3 Complaint 4 Status 5 Replied On 6 Reply For Date amp Review and feedback Only Review and feedback Date User and Review and feedback The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button 1 S No 2 Review Date 3 Review AMCF_OSP_FSD Page 90 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED 4 Reply 5 Replied on 6 Status 7 Handled By For Date amp Complaint Only Complaint Date User and Complaint The reported result will have the below details and the same can be exported to excel by clicking Export To Excel button 1 S No 2 Complaint Date 3 Complaint 4 Reply 5 Replied on 6 Status 7 Handled By Work Flow Start Click on Reports 7 Select a Report type 4 Enter filter values and click on Generate t Clicked Export to
34. NS DELIVERED If Maintenance is expanded Yes No If entered ID already exist Yes Display maintenance Information If edit icon clicked Allow the user to edit the details Enter the Maintenance informatio and click Save Tri AMCF_OSP_FSD Page 79 of 118 SumTwo Softwares SPS SUMTWO DECISIONS DELIVERED If T amp Cis expanded If entered ID already exist No Yes Display Terms amp Condition Information If edit icon clicked Allow the user to edit the details Enter the T amp C information a AMCF_OSP_FSD Page 80 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Deal Of The Day If Deal of the Day selected Make a search using item code item name Delete Record If edit icon clicked Allow the user to edit the details Allow the user to delete the record If Add Deal of the Day selected AMCF_OSP_FSD Page 81 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Settings If setting is clicked List the values for first time register lo points Shipping cost Gift wrapping cost Occasions and menu No If occasion Add Record If edit icon clicked Yes Yes Edit the details Click on the symbol an enter the value and it ould be auto saved If occasion Add Record Allow t
35. No Excel End a Yes Export the result to excel 5 8 Customers FSD NO FS030 Reference BR 30 BR 30 7 Module Client side The customers will have the following functionality 1 Customer details 2 Send Message 3 Help desk Customer details This will list the customer details The admin can set a customer in blacklisting or as privileged customer He can also store internal comments about the customer The search option will be provided here so that the admin can search a customer based on name email id or phone AMCF_OSP_FSD Page 91 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED number The admin can send message to the individual customer from here by email and SMS Message for In active customers for special days can be sent from here In active customers Every time a customer visits the website it should be recorded and tracked if a customer is inactive or have not used the site for a specific period then the customer will be tempted by AMCF to visit the website by sending offer coupons by email and SMS Blacklisted Customer The admin will be able to black list the customer by blacklisting it will not stop the user from buying the product Privileged Customer The admin should track the privileged customers The privileged customer will be provided with coupon codes that are applicable on selected products which they can be used during online purchase The cust
36. OQtures siscc cacdeccccsctecctsaccecentechact as aivececte ae Ae A A E a E 69 527 User Managements cers Aosccevscicde fcc deedie nc cece Macsecdexseestetiecsendineakede Seecdexeessetece Qacdendexseteeeys 70 5 3 Inventory Control sissies san ereinen nakana Je Sage cn de dees a sheen eae sateen edetes 72 Bias Order ene a E E E E A E E 83 5 5 Review and feedback esssssssssssssssrsssrsssrsssrsssrnssrnssrnssrnsssnsssnsssnsserssesssesssessseesseesseessees 87 5 6 Customer complaints cscvesiscseccecacvevasiacdactadocsensssadbec cacecaeeateacSacas ietaesaesacdecss saceeeeveadectahetess 88 STe REPOS ace oer eee e cre ceva eee O E E aa sven senate EEEE EE REE EEEE 89 See ICUSLOMElS ponn a a a aaa 91 5 9 MiNiIMUM S tOOK snp a p Eee EE e ss REEE aE E 94 5 10 Sync between online shop and ERP ccceseessssecececeeessesseaececeeesesseseseceeeesseesessnaeeesess 95 6 USER INTERFACE isssccscsstessssdssscctassaisssvsassccscesansssodassccsuvsabsasvassaccanssabessvdssacocassabessesasecsases 95 7 EXTERNAL INTERFACE vsisssssissscccessassssssessccssesansssedesscstassansssosssecesnosabessvdssecoaaosabssoveaee cesses 95 8 NON FUNCTIONAL REQUIREMENTS csseccceccccscsseeseceeeeeceecsessseceeeeeseeeecseseeeesseeeaeeees 95 8 1 USEF HENAN GSS eicccseetesscesezsteresteceeses caanstevavesn raaa aa a EES aE a 95 5 E O 01 a E A EA E A E A E A EAS 95 8 3 Performances ciiscccsaise cities ethan hati ee ata ean 95 9 REFERENCES sisicisccssessssccetdiceca
37. SO25 F26 Inventory Control Item 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 Item Code Item name Brand name Purchase Unit Dimension weight Set Name Sales Unit Wet of a piece R S Rate Cost Rate Sales Discount Percentage Discount Amount MRP rate Min stock Procurement Days Loyalty Points Menu and sub menu Photo Demo link Service Centre Specification Features Warranty and guarantee Maintenance Terms and condition Free Installation Installation Charge You may like Prod IDs Wedding Package Name Gift Ideas Gender Occasion Age and its values New arrival Packaging list AMCF_OSP_FSD Page 100 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FSO25 F26 Inventory Control Item 71 72 as 74 Display in OSP Search Keywords Special Discount Details a Category name b Discount start date c Special Discount percentage d Special Discount Amount Tax Details a Tax Type b Sales tax Percentage Surcharge Percentage FSO25 F27 Inventory Control Special Discount 07 OOO Based listed 10 11 12 13 14 15 16 Category name Special Discount percentage Special Disc Amt From Date To Date on the category selected the below w
38. _OSP_FSD Page 107 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 9 4 Appendix D Home page Ananthaonline com 5 gee CONTACT US LANGUAGE E searc BY LOGIN REGISTER KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE FANS COSMETICS FOR KIDS WEDDING SPECIAL GIFT IDEAS I AMCF_OSP_FSD Page 108 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Deals of the day as advertisements Ananthaonl MASS AG 50827 E 5 CONTACT US LANGUAGE EE searc BY LOGIN REGISTER KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE FANS COSMETICS FOR KIDS WEDDING SPECIAL GIFT IDEAS alll DEAL OF THE DAY UPTO 30 OFF SJN PRESSURE COOKERS i Anantha OFFER ENDS IN 2 AMCF_OSP_FSD Page 109 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Deal of the day Ananthaonline com 5 gry Q000 CONTACT US LANGUAGE EJ searc BY LOGIN REGISTER KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE FANS COSMETICS FOR KIDS WEDDING SPECIAL GIFT IDEAS 30 20 Capacity 2L OFF Capacity 3L OFF Capacity 2L Rs 2000 Rs 1400 Rs 2000 Rs 1600 Rs 2000 Rs 1500 DEAL OF THE DAY 30 OFF Capacity 3L Rs 2000 Rs 1400 Capacity 3L Rs 2000 Rs 1600 we Capacity 2L Rs 1950 Rs 1700 AMCF_OSP_FSD Page 110 of 118 SumTwo Softwares Ananthaonline com LANGUAGE EY E search
39. a online com A verification mail has been sent to the email id entered Please do click on the link in the mail to activate your account and get 100 loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team AMCF_OSP_FSD Page 12 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Functional Specification reference FS006 Place order FS007 Wish list FS010 Shopping Cart FS012 Final checkout 4 3 Subscribe option FSD NO FS003 Reference BR 2 1 Module Customer Feature Prompt direct indirect linked product On registration by following step 2 or Step 3 if the user has opted for subscription then the user will receive offer information latest news etc from AMCF Also the customer on buying a product the customer will receive news related to the new arrivals of the products linked direct indirect with the bought product The user can unsubscribe the newsletters by clicking on unsubscribe link in the mail sent by AMCF The below message will be displayed with confirm Unsubscribe button and cancel button The user on clicking the confirm Unsubscribe button will be unsubscribed and on clicking cancel button the user will leave the page Dear lt Name gt Please confirm that you wish to unsubscribe lt email ID gt from receiving future offer and latest news mails from Anantha online com The user can also unsubscribe be logging into their acc
40. ail Address First Name Last Name Mobile No Billing address shipping address Date of Birth Gender Marital Status Anniversary date child name if applicable and his her date of birth and gender Order history The customer can view the history of the order placed by them including the cancelled order In case of cancelled order on clicking the order the details of the items ordered along with the amount that was refunded to the client will be displayed Reorder option will be available with every order By clicking that the customer will be able to reorder the bought items as a whole or individual item and it will flow the steps mentioned in BR9 BR12 Each Order history will have order no order date order status items in the order Net payment Actions Reorder Clicking reorder here will reorder all the item under a order Track order cancel order On clicking the order no it will display the below details 1 Order confirmation number Order Placed on Order status Payment Mode Payment status Total order value Loyalty cash earned Billing address Shipping address Ordered items Product name MRP Discount Price Quantity Subtotal and reorder Clicking reorder here will reorder only that item 0 00 al Oy OU ee I ray oO Track order The user can click on the transaction history and then click on track order against the AMCF_OSP_FSD Page 40 of 118 SumTwo Softwares AF SU
41. are only 3 products at a time FS014 M22 Your order has been cancelled please do check your order history for refunded amount FS014 M23 Your order has been shipped and it cannot be cancelled Please do contact the customer care FS016 M24 Enter the correct order number FS017 M25 Thank you for your review and feedback FS018 M26 Do you want to remove the product from the Placed order FS018 M27 Do you want to remove the product from the Special order FS018 M28 Sharing this list will change your privacy settings to Shared FS018 M29 Do you want to remove the product from the Wish List FS019 M30 Thanks for leaving your details with us We will contact you shortly FS012 FS019 M31 Send Order related SMS alert to FS020 FS020 M32 Do you want to add this item to the wedding package lt Wedding package name gt FS020 M33 would like my partner to be able to edit this registry Please send an invite to the partner email address indicated above with directions for activation FS020 M34 Yes I would like to receive email updates about the status of my registry FS020 M35 You have signed in to anathaonline com with the following email address abcd gmail com If this is the account you want associated with lt bride name gt and lt bridegroom gt s Wedding Registry then click the Claim Wedding Registry button below FS020 M36 Sharing this wedding registry will change your privacy settings to Shared AMCF
42. as Not Available 4 Remove icon When the status changes to Buy Now Add to wish list will be available FS018 F17 User account My Wish List Wished product picture Product Title MRP Selling price Shopping cart icon To Share check box Shared with details FS018 F18 User account My Wish List Share with friends he oe ON ee WN Subject Default User s wish list auto populated Message Send me a copy of this email Check box FS019 F19 Customer service request to call back Name Phone number FS020 F20 Features Gift ideas Gender Occasion Age Budget Category FS020 F21 E gift Voucher Recipient Email ID Confirm Email id Value of the voucher FS020 F22 E gift voucher personalize To From Message FSO20 F23 E gift voucher order details Item Qty Price Delivery Details Subtotal oew pe w ea e ea e CIN ea AMCF_OSP_FSD Page 99 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FSO24 F24 User Management User ID First name Last name Password Confirm password Email ID Mobile number Land line Number Address FSO25 F25 Inventory Control Category O01 TO 09 oO OT Be W a Category name fetched from the parent category table Display in OSP F
43. assword Enter Current password N password and Confirm password Laon T Profile Details Refer Appendix B F9 AMCF_OSP_FSD Page 44 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Order History Click on Order History If Track order clicked If Reorder clicked Yes Show the shipment details If consignment number clicked If Cancel order clicked Redirect the user to 3 party site If order no is clicked If Reorder Display the order in detail clicked Show the shopping cart with the ite for which reorder is clicked AMCF_OSP_FSD Page 45 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED Order Details Refer Appendix B F10 Order in detail Refer Appendix B F11 Shipment details Refer Appendix B F12 My Rewards amp Offers 7 Click on My Rewards amp Offers If offer coupons clicked Yes Display all valid offer coupon with details If loyalty points clicked Display the loyalty points details Offer Coupon Details Refer Appendix B F13 Loyalty point details Refer Appendix B F14 My placed Order Q Click on My Placed order Display the products that are ordered with status Not available If admin Procured and updated stock Change the status to Bu
44. be able to write review only about the product that has been bought by them The customer will be allowed to enter rating as Very Poor Poor Average Good and Very good along with a comment The customer will also be able to give feedback positive Negative about the consignment and service Based on the rating given by the customer the system must be able to provide star rating The user can write the review by logging into the system and click on My account gt My review The user will see two tabs Products rated and reviewed Products not rated and reviewed On clicking the first tab the user could see all the products rated by him her On clicking the 2 tab the user will see the list of products that were bought by her him S he can click on the Rate amp Review button against the product to write a review The user has to fill the below details and all are mandatory fields 1 Review title 2 Review about Radio button Product Service 3 Review description comment 4 Rating Drop down Very Poor Poor Average Good and Very good On successful submission Thank you for your review and feedback will be displayed and the product will be removed from the 2 tab and added to the 1 The user will also be able to file complaint After successful filing of the complaint a copy of the complaint should go to the email IDs of all the Administrators and the user who have submitted it For admin func
45. birth and gender FS018 F10 User Account 1 Order no Management Order 2 Order date details 3 Order status 4 Items in the order 5 Net payment 6 Actions Reorder Cancel Order Track order FS018 F11 User Account 1 Order confirmation number Management Order 2 Order Placed on details on clicking 3 Order status order number 4 Payment Mode 5 Payment status 6 Total order value 7 Loyalty cash earned 8 Billing address 9 Shipping address 10 Ordered items Product name MRP Discount Price Quantity Subtotal and reorder FS018 F12 User Account 1 Shipping track ID consignment number Management Track 2 Shipping Company order 3 Order details FS018 F13 User Account 1 Offer coupon code Management Offer 2 Coupons description coupon details 3 Valid till 4 Coupon amount FS018 F14 User Account 1 Purchase Date Management Loyalty 2 Order Number point details 3 Loyalty Cash Earned Rs 4 Loyalty Cash Redeemed Rs AMCF_OSP_FSD Page 98 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FS018 F15 User account My placed order Product picture Product title status as Not Available Remove icon When the status changes to Buy Now Add to wish list will be available RWNE FS018 F16 User account My Special order 1 Product picture If applicable 2 Product title 3 status
46. calculation and discounts cccccccccecessesssesseceeecssseseeaeeeeecesseseaaees 29 4 12 Final ch cko t PrOCeSS cceesceceeeceeeeeeeeeeeeeaeeceseaeneaeeeenaeeeeaaeeeeaaessanersaaeeeeaaeseeeaeeneeees 30 4 13 Loyalty POINTS siise vacccecteentees Taaccdeceenceus saaccadedeenteu veacce eeveeueeee vaccdeedeeuaeeeteascdes 35 4 14 Cancel Ordet ceiien a a aaa a ar eae a a ae daria 35 AVS Reetun POLICY sesiis ann aE a Aa EEEE ERER aE 37 4 16 Track Order Status iizra a e aE a Aae A Ra RR 37 4 17 Review and FeedbaCk essssssssessssessessssssressrsssresssesstessernseenstenstenseensoeusoeunoeuuoeuuseunseuneon 38 4 18 User Account Management csssssssssssssssssssssssssssssssssssssssssssssesesesesssesssssessssssseenes 40 4 19 Customer service Chat ceecccecceceseeeeeeeeeesaeceseaeeeeeeeaaeeeeaaeeeeaaesaeeeeaaeeeeaaeseneaeeneneees 51 A20 FEES arire aT O OON TO OOOO OO OO 53 Ak Mam Nenie euciocescancezesssicceacs youceges gescearspandcbeepuectachesa E E aN 68 AMCF_OSP_FSD Page 3 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED 4 22 Delivery coverage boundary ccccesessssssecececeseeseeesecececeseesesaeaeceeecssseeaeaeesesessseseaaeas 68 4 23 Responsive design ccccecessessscececececeeseaaaececececeesesaasecececeseessaeaeseeeceseesesaeaeeeeseeseesenaaas 68 5 FUNCTIONAL SPECIFICATIONS ADMIN FEATURE cssccccceccssssesseeeeeceeseceessseeeeeeeeees 69 Beds Admin F
47. count Message Message Text M17 Please do sign in to the account to add the product to the wish list Functional Specification reference FS002 Regidtration FS008 Product detail page FS020 Features Wedding registry 4 8 Product detail Page PDP FSD NO FS008 Reference BR 6 BR 6 1 BR 6 2 BR 7 Module Customer Feature After a customer selects a product the customer will land in the product detail page which has the below details The product detail page will have the below Product title Label Free Installation Out of stock New arrival Deal of the day Product picture Demo User review and star rating Product Information Features Specification Maintenance Terms and condition MRP Selling price Check Delivery Services availability Buy Place order Related product from other brand You May Like products Customer who bought this also bought Filter and sort by Add to wish list Wedding registry oS 377TH TA rH AO TD Product Title displays the name of the item Label Free Installation If the product comes with free installation it will be specified as a label If AMCF_OSP_FSD Page 20 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED a user buys a product with free installation then the bill copy and the courier details will be sent to the service center as we send the consignment details to the customer Out of stock
48. count By Percentage Amt Product Total after Name Quantity VAT SP Amount Discount discount BP VAT Dosa Tawa 1 12 5 525 525 5 498 75 443 33 55 42 Tub 2 5 100 200 5 190 180 95 9 05 Tumbler 1 14 5 75 75 5 71 25 62 23 9 02 Spoon 1 0 125 125 5 118 75 118 75 0 00 925 878 75 805 26 73 49 Discount Discount Total Product Total Amount 10 Amt after Name Quantity VAT SP Amount 0 discount BP VAT Dosa Tawa 1 12 5 525 525 5 08 498 33 442 96 55 37 Tub 2 5 100 200 5 08 189 84 180 80 9 04 Tumbler 1 14 5 75 75 5 08 71 19 62 17 9 02 Spoon 1 0 125 125 5 08 118 65 118 65 0 00 Total Amount 925 Discount 47 Amount to be paid 878 878 01 804 58 73 43 Note The 01 paisa will be adjusted in any of the amount BP VAT AMCF_OSP_FSD Page 96 of 118 SumTwo Softwares 9 2 Appendix B KF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FS001 F1 Search for a product Search result SM IBAN Product image Title MRP Selling price Out of stock New arrival label if applicable icon for shopping cart wish list and To compare option FS002 F2 Registration Name DOB Gender Email Id Email Id will be the user s login Id Password Mobile number Subscribe FS005 F3 Special Order Email ID Phone N
49. customer will be allowed to make the payments only after checking the terms and conditions In addition the following statement will be included in the order confirmation mail You have bought the product under Terms and condition mentioned in the portal MRP display the MRP and it will be strike through Selling Price display the selling price of the product Check Delivery services availability The customer can enter the pin code area of the shipping address to check whether the product will be delivered to their locality and to check the time span of the delivery The service center details and installation charge if applicable of the viewed product will also be listed If there are no service centers in the entered pin code locality then the service center of the nearby locality will be listed If there are no service centers for installation then the product will not be delivered to that locality the same will be conveyed to the user in positive tone as At present We do not deliver in the specified locality Note In short on entering the pin code area of the shipping address it will display a Shipping span b Service center detail c Installation charge AMCF_OSP_FSD Page 21 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Please do refer the below table for combinations of Check Delivery services availability Installation Courier Delivery Message service service c
50. d Message clicked Yes Enter the details and click send AMCF_OSP_FSD Page 93 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED If help desk is Clicked Yes Enter the Email ID and click search y Display the customer details l Log activity Start E No gt End l Yes Enter the Mode of communication and History should be comments gt maintained End 5 9 Minimum stock FSD NO FS031 Reference BR 31 Module Client side 1 The online store will be linked with any of the existing store 2 Each product will have a minimum stock available value and that will be maintained as stock value in the website This value will be decremented on sales A boundary value will be set and when the sales figure reaches the boundary value a warning message will be sent to the Admin The admin can re enter the stock value based on the stock available 2 3 The warning messages will be displayed under Notifications Out of scope for this phase In Long run online store will be treated as separate profit center Work Flow Start gt Click on Notifications 3 t Auto delete the Display minimum stock messages gt message WAEN minimum stock is End updated AMCF_OSP_FSD Page 94 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 5 10 Sync between online shop and ERP FSD NO FS032 Reference BR 32 Module Cli
51. dding registry if wedding registry user by clicking the link Refer FS007 and FS020 for functionality description Note The admin must be able to edit update and add any of the information listed above at any time using admin interface AMCF_OSP_FSD Page 23 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow Open URL appropriate labels MRP and SP Yes y Enlarge the produc picture Mouse hover over the product picture No Clicked product Yes picture the side arrows Show the 360 degree view of the picture No Clicked on the demo No The user s rating of the product will be displayed Clicked the user review Type the pin code area t delivery availability AMCF_OSP_FSD Page 24 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED For the entered pin code Check if service center available in nearest pin code If service center available Yes If Courier Available Display message M19 Going to No Buy Add to wish list FS007 FS020 FS019 Wedding registry No Stock No Available FS019 PDP For the viewed product Display all the products that are ought with the viewed product Display the products related to the product You May Like Display the related products AMCF_OSP_FSD Page 25
52. e 41 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 2 Order Number 3 Loyalty Cash Earned Rs 4 Loyalty Cash Redeemed Rs My placed order The placed order items will be listed here with details Product picture Product title status as Not Available and Remove icon Once the product is available the same will be notified here by changing the status to Buy Now The user will be able to remove the item from the placed order list by clicking remove icon and the item will be removed from the view when the user clicks a yes in the below message Do you want to remove the product from the Placed order When the status changes to Buy Now Add to wish list will be available My Special order The special order made by the customer will be listed here with details product picture if applicable product title status as Not Available and Remove icon Once the product is available the same will be notified here by changing the status to Buy Now The user will be able to remove the item from the special order list by clicking remove icon The user will be able to remove the item from the placed order list by clicking remove icon and the item will be removed from the view when the user clicks a yes in the below message Do you want to remove the product from the Special order When the status changes to Buy Now Add to wish list will be available My Wish list The
53. e Shopping and Check Out buttons The user can click on Continue Shopping to continue the shopping or click on Check Out to check out the products Refer FS012 On clicking Y the product will be added to the customer wish list Refer FS007 The compare button will not be visible until the user check compare feature associated with a product The error message Please do select minimum 2 products to compare when the user check one product and click on Compare In addition the error message You can compare only 3 products at a time will be displayed when the user selects more than 3 products to compare To return to the previous page the user can click on close X button of compare AMCF_OSP_FSD Page 26 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow List all products that are similar to searched keyword with title The product will be added to top list compare button will be visible Click on Compare button Click on Okay butto No n Show the message M20 Show the message M21 Min 2 checked 4 Yes Greater than 3 checked If the wish list icon is clicked If the Shopping cart icon is clicked gt Yes and No Yes and No If close X of compare is clicked AMCF_OSP_FSD Page 27 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Message Message
54. e the pop up is closed the remaining 8 items will be added to shopping cart and open the shopping cart Refer FSO10 2 Against the item The user will be redirected to the PDP page of that item Refer FSO06 Cancel order Refer FS014 My reward and Offers this has the following 1 Offer coupons 2 Loyalty points Offer coupons The customer will be given offer coupons on special days For example Happy Birthday To make your day special AMCF offers you 10 discount on plastic products and it is valid until DD MM YYYY Please do use the below offer coupon code to avail the discount message will be sent by SMS and Email along with offer coupon code This offer coupon can be used only once and will have a validity period It will be listed here which they can be used while purchasing a product online The offer coupon code will be unique for a discount and it will be shared will all the users All valid offer coupons will be listed with the following details 1 Offer coupon code 2 Coupons description 3 Valid till 4 Coupon amount Loyalty points The customer will be awarded with Loyalty points for every purchase and the same will be listed here which they can use it next time while purchasing an online product On cancelling an order the loyalty points earned will be reverted The history of loyalty points earned will be maintained against an order number with the following details 1 Purchase Date AMCF_OSP_FSD Pag
55. email id b Dear User if you login as guest you will not be eligible for loyalty points Do you want to continue AMCF_OSP_FSD Page 9 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED The above message will be displayed when the user clicks on login as guest and if the user selects a Yes then step 1 will be followed If the user selects a No then step 2 or step 3 will be followed The user can register in the site using Face book or Gmail by filling the details as mentioned in 3 below The guest user cannot cancel the order from the site they have to contact the customer care to cancel the order 2 Using Face book or Gmail The user can also register in the portal by using their Face book or Gmail account When the user uses this option the authentication is taken care by Face book or Gmail On entering the credentials of face book Gmail the user will be shown the request for permission message as below with Allow and Cancel button This portal like to a View the email address b View the basic information of the account If Allow is clicked then the registration process will continue else the process will be cancelled On successful registration the following will be displayed Do you want to Subscribe and receive Offers latest news and product information from Anantha online com On clicking Yes the user will receive these from AMCF On clicking
56. ent side 1 Once the customer has placed the order and order number is generated it will be listed under order details 2 The admin will check the items in the order procure pack and ship it After shipment the admin will enter the consignment number and courier details as in the bill given by the third party courier service Refer FSO26 On this the existing ERP retail billing concept will be called and the same will be implemented by the Third party Work Flow Out of Scope 6 USER INTERFACE Refer Appendix D for Client UI Refer http zone sumtwo com designtest anantha admin july 31 usermanagement html FOR Admin UI 7 EXTERNAL INTERFACE Payment gateways will be used as external interface for payments 8 NON FUNCTIONAL REQUIREMENTS 8 1 User friendliness e The website will be designed in native languages as well For now the website will be designed in English and Tamil As delivery boundary expands the respective native language will be included e The Ananthaonline com will be the official online shopping portal web address 8 2 Usability e Easy Navigations e No data loss while navigating to the previous or next screens 8 3 Performance e Web services optimization to avoid multiple server requests e Smooth screen transitions with less processing time AMCF_OSP_FSD Page 95 of 118 SumTwo Softwares 9 REFERENCES 9 1 Appendix A AF SUMTWO DECISIONS s DELIVERED Dis
57. enter at and nearest Yes Yes Yes We do delivery in the specified locality Delivery span 3 to 5 Working days Service center 315 Mount Road Trichy Installation charge Rs 300 Yes No No At present We do not deliver in the specified locality No Yes No At present We do not deliver in the specified locality No No No At present We do not deliver in the specified locality Buy Place order The button will display the label as Buy if the product is available else it will display place order On clicking Buy will open the shopping cart with the added item Refer FSO10 The cart will have Continue Shopping and Check Out buttons The user can click on Continue Shopping to continue the shopping or click on Check Out to check out the products Refer FS012 Related products It will display the list of related products from the viewing brand and other brand The user can click on gt lt to navigate through the list For e g if the user is viewing a prestige induction stove then related products will list all related products from prestige Bajaj etc You May Like products You May Like will list the most attractive products that will tempt the user to buy The product listed will be related to the product the customer is currently viewing For example if the customer is viewing a 5 liter pressure cooker then You May Like should lis
58. er Feature To use this feature the user must be registered user and not a guest 1 Add to wish list a Asearched product that meet the customer needs can be added to the wish list if s he is not going to buy the product right away All wished items would be listed under this c The customer can add any product to wish list and the same can be shared with kith and keen d On clicking the F icon the user will be asked to sign in to the account if not by displaying the message Please do sign in to the account to add the product to the wish list in Sign in and new user registration pop up To view the wish list the user can use their My Account gt My wish list feature Refer FS018 which also have the below features e Share With Friends e Find wish list e Settings Note Wish list behave as Add to wedding registry for wedding registry users Refer FS020 Work Flow Start FS001 5 j Going to Buy gt Yes FS008 E No No Barn Do you want to Yes Add to wish list by clicking F End _ add to wish list A gt T No Yes Not signed Show message M17 along with sign in i in and register option gt y t No FS002 a Registered Yes loginintothe 4 la user gt account AMCF_OSP_FSD Page 19 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Wedding Yes A i registered gt FS020 Customer The wished item will be added End to the customer ac
59. f 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED S No Assumptions Existing sales logic will be followed for online portal also 4 Existing tables will be used for data and will not be updated by the online portal 5 The cloud hosting will be done by SumTwo software pvt Itd and the recurring cost will be owned by AMCF 6 The content of the website will be provided by AMCF 7 The Sync between the online portal and ERP will be done with the help of Aarel Infotech Madurai 2 TESTING CONCERNS The following scenarios identified during the Design Phase should be reviewed during the IST UAT and Unit Test efforts Considerations to the following should be addressed but not limited to the scenarios identified below 2 1 Unit Test Billing logic Sync between the parent and child table Sync with ERP for billing Entire work flow You may like products Customer who has bought also bought Related products Search based on keywords 2 2 IST UAT Same as above 3 FUNCTIONALITY The functionality below describes the requirement for developing an online shopping portal AMCF_OSP_FSD Page 6 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 4 FUNCTIONAL SPECIFICATIONS CUSTOMER FEATURE Below are the customer features of AMCF online portal Refer Appendix B for fields Appendix C for consolidated alert Messages 4 1 Search for a product FSD NO FS001 Reference BR1
60. g AF SUMTWO Product Search SN Wears fa GOLDEN P7 Anantha 4 tw e KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE FANS COSMETICS FOR KIDS PRESSURE COOKER BRAND CAPACITY PRICE DISCOUNTS AMCF_OSP_FSD Q we C TO COMPARE ANANTHACNB Rs 1700 Capacity 4L Rs 1950 C TO COMPARE 9 fi ge stock PRESTIGE Rs 3200 Capacity 7L Wo C TO COMPARE my o gt HAWKINS Capacity 3L Rs 1550 TO COMPARE e HAW FUTURA Rs 2100 Capacity 3L U12345 H Page 111 of 118 DECISIONS DELIVERED CONTACT US HI DIVYA LOG OUT WEDDING SPECIAL SORT CI TO COMPARE ee a Esr BUTTERFLY Rs 2600 Capacity 5L C TO COMPARE a y Si Pigeon PIGEON Rs 1275 Capacity 3L GIFT IDEAS gt lui lt _ lt e gt SumTwo Softwares SSI SUMTWO Place order Ananthaonline com SOR LANGUAGE J E search Pl KITCHEN APPLIANCES KITCHEN ESSENTIALS DINNERWARE PRESTIGE DELUXE PRESSURE COOKER m i 92 Ratings 120 Reviews c 1 y HOME DELIVERY SERVICES Ku S si a m Check ALSO FROM PRESTIGE wm Q E aiig amp im FEATURES SPECIFICATIONS MAINTENANCE TERMS amp CONDITIONS Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read 4 this This is a mock copy to give you a visual idea of the layout Please do not read this This
61. he user to add the details a auto save the value If submenu add Record AMCF_OSP_FSD Page 82 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 5 4 Orders FSD NO FS026 Reference BR 26 BR 26 1 Module Client side Orders can be placed special or paid All these orders will be processed by the admin The admin interface will be able to manage all types of orders and the orders will be categorized as below a Accepted Order a To be processed b Packaging c Shipped d Delivered e Cancel On hold b Placed Orders c Special orders ed RMA Once the customer has ordered for a product a notification will reach the employee of the AMCF in corresponding tabs Placed orders will fall under placed order and special orders will fall under special order and paid orders will fall under accepted orders All paid orders will fall under To be processed orders with status To be processed Once the admin has started processing the order the admin can change the status to Packaging The employee will process pack and ship the order and notify the customer the consignment details will be sent by email and SMS and the same will be updated in the system and status will be changed to 1a transitShipped Along with the consignment details the employee will send the customer the list of following documents 1 User manual 2 Details of Service center for the purchased product in
62. i vcrescsesscccewerecteesisece ews recentetectiea cece e aaae aaiae ia aiaa iaa datait 5 T4 ASSUMPTIONS 2252 2562 50 23s ectecbes eset seae aeaa a eb iecsedenstdectengectedbvedesedsbacexeceestdeetenseetet 5 2 TESTING CONCERNS iii ccscicsctsaccassstscecscaccaasuancsvsoseaccaaavawsaveeseaccaneuawcdesestaccansseweatsosesccasavanss 6 21 UInit TSU E E T EE E EE E E A A 6 22 NST UAT ciere ee e e ea ee a e e e r eens 6 Bx FUNCTIONALITY ccisissecccissvecesssecactscuecdedeecsectoanesaevsces raK OESP eLA EE SEKE FENO RESAS EE ESSEE ESSE ASERS PREFET 6 4 FUNCTIONAL SPECIFICATIONS CUSTOMER FEATURE sesssseseseeeeeceeeecesesseeeeeseeseneees 7 41 S arch fOr aijprOductsiateivsccseveissaseesdeaveeeieededevToanseay adeno tcsavivecsaan E e e e a loess 7 42 R gistratiON e222 tecccecece ceehersaceveee eoel et weedeie Ea EEE e Ean EEE Eeee EEEE e RANEE STEE EEEE ERS 9 43 Subscribe opti n yain eiee i a Eaa EEEN EREEREER 13 4 4 Loyalty points on first time register ccccccccsssssssceeececesseseneeeeceeeeesseseaeaeeeeeeessesenaeas 14 AS Special Order somstiden aera E Eea a E aO SREE Eaa EREA 14 46 Place Ordera danais e a aea a Ea a e OA ERa 17 7 7 A E E E E E E E acc vansseeee 19 4 8 Product detail Page PDP nencccnonanansnanenini nin sa success Hides N 20 AD Compare Products csc EA AEE EEA EA E E A E 26 410 SHOPPING CAN wscsctetescascexestaenensaatsacersicarhedeaat caver a AE EE AR ESEE 28 4 11 Sales logic or Bill
63. icked then the product will be added to the shopping cart Refer FSO10 If Wish list is clicked then the product will be added to the wish list Refer FS007 The products that are listed can be compared Refer FS009 Internal The search will be based on keywords associated with the product For example Product name Prestige cook top When the user search for gas stove LPG stove Cook top it should list prestige cook top in search list To do so gas stove LPG stove Cook top stove and other related words of cook top will be saved as keywords When the user makes a search it will try to make a match with keywords AMCF_OSP_FSD Page 7 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow Open URL The advertisement deal of the de pops up FSO20 Type www ananthaonline con in the browser No If Advertisement is clicked Close the advertisemer Window List all products with icons that i related to the advertisement Implement Autc Go to search type the keywo Completion i and Hit Enter suggest words 1S you type If product matches all the keyword No FSO08 Yes Take the user to product detail Page Show related product Yes Yes List products with F1 that If product matches few keywords similar to searched keyword with title M1 If product matches at least one keywo
64. ill be Item code Item name Disc rate Special Discount Special Discount Amount Applicable Net amount Sales rate FSO25 F28 Inventory Control Tax 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 Tax Type Sales A C Sales tax A C Sales Tax Sal Return A C Sal Return Tax A C Surcharge A C Surcharge Add S T A C Add S T Purchase A C Purchase tax A C Purchase Tax Pur Return A C Pur Return Tax A C CST CST A C CST Tax A C CST AMCF_OSP_FSD Page 101 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED FS REFERENCE NO REQUIREMENT FIELDS FSO25 F29 Inventory Control Service center wn Brand name Service centre name Service centre details store name city state pin code Mobile no land line FSO25 F30 Inventory control Shipping details Pin code Shipping Span FSO25 F31 Inventory Control Product Information alee as a Warranty and guarantee Maintenance Terms and condition FSO25 F32 Inventory Control Deal Of The Day WR WN B 1 Category name Special Discount percentage Special Disc Amt From Date To Date ased on the category selected the below will be listed 1 Item code Item name Disc rate Special Discount Special Discount Amount Applicable Net amount Sales rate FSO25 F33
65. ill be refined If the user feels the requirement has been fulfilled s he can click on the shopping cart that will pop open the shopping cart with added wedding special package Refer FSO10 If No is clicked then the item will be processed separately Refer FSO10 On clicking W the package will be added to the shopping cart Refer FS010 and will open the cart with shopped item The cart will have Continue Shopping and Check Out buttons The user can click on Continue Shopping to continue the shopping or click on Check Out to check out the products Refer FS012 On clicking the package will be added to the customer wish list Refer FS007 Wedding registry On clicking the wedding registry the user will see the sign up page where the user can sign in or register in the system Refer FSOO2 On successful login the user will enter the below details and create the registry 1 About you amp your partner a About you i First name ii Last name iii Email ID b About your partner i First name ii Last name iii Email ID c Partner Permission If the user want his her partner to edit the registry and add the items to the registry then the user will grant permission for the same by checking the below message r would like my partner to be able to edit this registry Please send an invite t to the partner email address indicated above with directions for activation AMCF_OSP_FSD Page 55 of 11
66. is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not AMCF_OSP_FSD Page 112 of 118 DECISIONS DELIVERED CONTACT US HI DIVYA LOG OUT WEDDING SPE GIFT IDEAS Rs 3200 PLACE ORDER Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout Please do not read this This is a mock copy to give you a visual idea of the layout SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Compare A Ananthaonline com EEA CONTACT US Anantha 4 J n HI DIVYA LOG OUT LANGUAGE EY E search g A a an PRESSURE COOKER BT anma one mons E piccon compan BRAND E TO COMPARE y E TO COMPARE y C TO COMPARE y O CAPACITY W wW p PRICE KS gt DISCOUNTS pans x a lt z Lad ANANTHA CNB Rs 1700 HAWKINS Rs 1550 BUTTERFLY Rs 2600 Capacity 4L Rs 4950 Capacity 3L Capacity 5L E l gt C TO COMPARE d TO COMPARE WTO COMPARE a y lt r tet ae PRESTIGE Capacity 7L Rs 3200 AMCF_OSP_FSD HAW FUTURA Rs 2100 Capacity 3L Mai2345 H Page 113 of 118 E T
67. is email Check box If 3 is checked a copy of the mail will be sent to the users mail ID The person on receiving the mail will click on the link and will be redirected to Ananthaonline com and will show the products added to the registry that are shared with the user with product picture MRP SP and Shopping cart icon The person if interested can buy the product for the user who has shared the link On successful buy the product will be removed from the registry and a status mail will be sent to the user The bride bridegroom can collect the gifts from AMCF on proper authentication or AMCF will ship the same to the address of the newly wedded couples The user can delete the wedding registry anytime by clicking on Manage My registry gt Delete Registry When the wedding registry is deleted on clicking Y the product will be added to the regular wish list AMCF_OSP_FSD Page 57 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Work Flow Deal of the day Click on Deals of the Day on the right side of the page Display all the products F1 that are the deals of the day If the wish list icon is clicked If the W clicked is Yes and No If compare product is checked AMCF_OSP_FSD Page 58 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Gift Ideas Click on the gift ideas and enter all values for the fields
68. is product right now Thanks You Anantha online com Support Team Work Flow Open URL Customer If the user is satisfied with the product listed Click Yes against M4 Display the message M12 Click any of the Products listed FSO08 Yes Fill in the details and make a special order Display the message M11 Registered user Add the item to special order in the customer s account AMCF_OSP_FSD Page 15 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED shortly Customer A Admin will be notified in Admin special order panel End If the order be Ne Show the message processed x M13 Yes Send mail to the customer about the order status Change the status to l E Buy Now against the special order in the Update the inventory table 5 customer s account with product details and stock Customer FS001 FS008 End Details Refer Appendix B F3 Message Message Text M2 You have searched for keyword entered We have listed results for similar keyword M4 Found What You Want M11 Thanks for your order The support team of Anantha online com will contact you M12 Thank you for your feedback M13 Dear lt user gt Thanks You Anantha online com Support Team We are sorry we do not deal with this product right now Functional Specification reference FS001
69. ist with friends then Sharing this list will change your privacy settings to Shared will be displayed If the user clicks Okay then the below mail details will be displayed 1 Subject Default User s wish list auto populated 2 Message 3 Send mea copy of this email Check box If 3 is checked a copy of the mail will be sent to the users mail ID The person on receiving the mail will click on the link and will be redirected to Ananthaonline com and will show only the products that are shared with the user with product picture MRP SP and Shopping cart icon The person if interested can buy the product for the user who has shared the link My reviews This will have two sub menus Products rated and reviewed Products not rated and reviewed Products rated and reviewed This will list all the review and feedback given by the user for a product bought by the user Products not rated and reviewed This will list all the bought products that has to be reviewed by the user refer FS017 Work Flow Start Login in to the portal Click on My Account will display My rewards amp offers My Special Order L MyReviews Order History My Placed order My Wish list AMCF_OSP_FSD Page 43 of 118 SumTwo Softwares ASJA SUMTWO DECISIONS DELIVERED Account details Click on Account Details Want to save Click on Save Want to change p
70. ll be successfully registered in the portal and 100 loyalty points will be added to the user s account Mandatory fields Work Flow Clicked new user register FS006 FS007 Continue as guest No Show registration option 1 Face book Gmail Register If yes clicked Yes Enter the credentials of face book Gmail Yes Subscribe No M7 Ti Send newsletters Ba Credit 100 loyalty poin and Show M8 AMCF_OSP_FSD Page 11 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED If option gt Enter Details Yes 2 s i Subscribe No M7 l Yes Send newsletters j Show M9 and send activation link t Clicked activation link I Yes Credit 100 loyalty points No _ _ gt End Details Refer Appendix B F2 Message Message Text M5 Dear User if you login as guest you will not be eligible for loyalty points Do you want to continue M6 This portal like to a View the email address b View the basic information of the account M7 Do you want to Subscribe and receive Offers latest news and product information from Anantha online com M8 Dear lt Name gt Thanks for registering with Anantha online com Your account has been credited with 100 loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team M9 Dear lt Name gt Thanks for registering with Ananth
71. mail to activate your account and get 100 loyalty points as rewards Happy Shopping Thanks Anantha online com Support Team FS003 M10 Dear lt Name gt Please confirm that you wish to unsubscribe lt email ID gt from receiving future offer and latest news mails from Anantha online com FS005 M11 Thanks for your order The support team of Anantha online com will contact you shortly FS005 M12 Thank you for your feedback FS005 M13 Dear lt user gt We are sorry we do not deal with this product right now Thanks You Anantha online com Support Team FS006 M14 Please do sign in to place order FS006 M15 Thanks for your order The support team of Anantha online com will contact you shortly AMCF_OSP_FSD Page 106 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED FUNCTIONAL MESSAGE NO MESSAGE TEXT SPECIFICATION FS006 M16 Dear lt user gt We are sorry we could not procure this product right now Thanks Anantha online com Support Team FS007 M17 Please do sign in to the account to add the product to the wish list FS008 M18 We do delivery in the specified locality Delivery span 3 to 5 Working days Service center lt Service center address gt FS008 M19 At present we do not deliver in the specified locality FS009 M20 Please do select minimum 2 products to compare FS009 M21 You can comp
72. nce BR 14 Module Customer Feature The packages that are returned by courier due to reasons like door lock customer not available etc will be returned to AMCF The admin will generate a RMA number for the same and handle it For details Refer FS026 Work Flow 4 16 Track Order Status FSD NO FS016 Reference BR 15 Module Customer Feature The customer will be able to track the consignment any time using the order number without logging in The order number can be referred from email or SMS On entering the order number the below details will be displayed 1 Shipping track ID consignment number 2 Shipping Company 3 Order details On clicking on the Shipping track ID consignment number the user will be redirected to the corresponding courier page of the third party where the user can enter the consignment number and track the package Work Flow Start Click on track Order Enter the order number me If order no exist J Yes m EESE consignment ow the details number clicked Show Message M24 bi Redirect the user to third party n y End site Details Refer Appendix B F6 AMCF_OSP_FSD Page 37 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Message Message Text M24 Enter the correct order number 4 17 Review and Feedback FSD NO FS017 Reference BR 16 Module Customer Feature The customer will
73. o delete the wished product Yes Click on Remove Display Message M29 If Yes is clicked The Wished product will be rem from the wish list The user on receiving the mail Redirect the user to Ananthaonline cc show only the products that are shared with If product picture is clicked For fields refer appendix B F17 B F18 AMCF_OSP_FSD Page 50 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED My review Refer FS017 Message Message Text M26 Do you want to remove the product from the Placed order M27 Do you want to remove the product from the Special order M28 Sharing this list will change your privacy settings to Shared M29 Do you want to remove the product from the Wish List Functional Specification reference FS008 Product detail page FSO10 Shopping cart 4 19 Customer service Chat FSD NO FS019 Reference BR 18 Module Customer Feature The customer will know when the help desk customer care is on line The available timing of the support team will be mentioned in text If the help desk customer care is available the same will be informed to the user by a text Available and if not available then the text Available between 9AM to 8PM IST will be displayed next to the help desk link The user will be able to chat with the support team if available If the support team is no
74. o to it Wedding specials This will list packages based on the budget The user can select a package and customize it On selecting a package it will list all the items in the package with heading Package Name Total amount of the package and below details No Product picture Item name Quantity with up and down arrow MRP ie ae ad oe ae ad AMCF_OSP_FSD Page 54 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 6 Selling Price 7 Sub total 8 Delete icon The user can click on delete to delete the item in the selected package and add remove quantity by clicking the up and down arrow Any change done should be auto saved and affect subtotal and total amount of the package They could also add any item to the selected wedding special package if the item is not already in the list The user will be able to add the items to the list by clicking Add new item associated with the wedding package When the user clicks on the Add new item it will open the search box The user can search for the items FS001 The user will be shown the below message when Do you want to add this item to the wedding package lt Wedding package name gt A The user clicks on the shopping cart icon against the item B The user clicks on Addtewedding package Buy Now Button in the product detail page If yes is selected then the item will be added to the wedding package the total amount w
75. of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Labels Out of stock Free Installation New arrival Deal of the day Message Message Text M18 We do delivery in the specified locality Delivery span 3 to 5 Working days Service center lt Service center address gt Installation charge Rs lt amount gt M19 At present we do not deliver in the specified locality Functional Specification reference FS001 Search FS006 Place order FS007 Wish List FSO10 Shopping cart 4 9 Compare Products FSD NO FS009 Reference BR 8 Module Customer Feature The customer will be able to compare products of same category At a time the customer will be able to compare 3 products at max Each product listed will have a check box named To Compare When the user checks on the To Compare the product will be added to the top list The user can select minimum 2 and maximum 3 products to compare When the products are added to the top list the user can click on Compare The compare product feature will compare the below for each of the product a Product Photo No 360 degree View MRP Selling price Features Specification Maintenance gt o aos In comparison result Each product will have shopping cart icon and wish list icon On clicking W will open the shopping cart with the added item Refer FS010 The cart will have Continu
76. of the application is to develop a shopping portal for AMCF 1 4 Assumptions This section describes major assumptions that were made during the Business requirements gathering and documentation S No Assumptions 1 The AMCF will create the pay pal account and share the account number with SumTwo Softwares pvt Itd In future if any of the payment gateway is created AMCF will create an account with the payment gate way and share the account number with SumTwo software pvt Itd 2 The AMCF will share the following with SumTwo software pvt Itd 1 The Billing logic code and table details of the existing system 2 The Category and item list that will be displayed in the Web site The complicated products will not be listed in the portal AMCF have to decide on items and categories that are to be displayed in the portal 3 The Product Photo of high resolution of the items that will be displayed in the Web site 4 The advertisements and special discount ads images 5 The soft copy of user manual package list service center details of all the vendors listed in online portal 6 The delivery time of the consignment for every location where the service will be provided 7 The pin code details of the delivery coverage area and service center details 8 The demo video of applicable products 9 The user interface screen for the portal will be designed by the third party and shared with us AMCF_OSP_FSD Page 5 o
77. om the parent to child table The following sub menus will be created under Inventory control to manage the data 1 Category Item Special Discount Tax Service centers Shipping span Product Information Deal of the day Settings O00 On Oh BW S The category sub menu will have the following fields 1 Category name fetched from the parent category table 2 Display in OSP Yes No And the search option based on the Category name If the display in OSP is checked then the category and corresponding items will be displayed in the portal The item sub menu will have the following details and the texts in Orange are fetched from parent table 1 Item Code 2 Item name 3 Brand name 4 Purchase Unit 5 Dimension 6 weight 7 Set Name 8 Sales Unit 9 Wet ofa piece 10 R S Rate 11 Cost Rate 12 Sales Discount Percentage 13 Discount Amount 14 MRP rate 15 Min stock AMCF_OSP_FSD Page 72 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 16 Procurement Days 17 Loyalty Points 18 SubCategerytDMenu and sub menu 19 Photo 20 Demo link 21 Service Centre 22 Specification 23 Features 24 Warranty and guarantee D 25 Maintenance 26 Terms and condition 9 27 Free Installation 28 Installation Charge 29 You may like Prod IDs 30 Wedding Registry ten Package Name 31 Gift Ideas Gender Occasion Age and its values 32 New arrival 33 Packaging lis
78. omer will be considered a privileged customer if s he is a registered and frequent customer of the online portal for continuous 6 months or s he have earned 1000 loyalty points Special Day notification The Employee will be notified with the list of customers whose special days like birthday anniversary are to come in coming week By doing so the employee can arrange to send offer coupons by emails beforehand This can also be tracked to check what is send to whom After Sale Maintenance If a customer buys a company product then a reminder mail can be sent to him after 6 months asking for reviews and intimate him about the service camp if arranged and sent him the maintenance tips After Sales maintenance and bulk messages can be sent to the user using Messaging sub menu Using this sub menu the user can send both email and SMS Help Desk The user can search for a customer by email Id The search result will list all the details below about the user and the admin can click on log activity to record the communications happened Refer Appendix E for details The log activity will have the following details 1 Mode of communication 2 Comments Note The history of comments will be maintained with user name date and time stamp AMCF_OSP_FSD Page 92 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow Ti Click on Customers List the Sub Menu Details Send Message Helpdesk If sen
79. oose Payment Mode No Payment Success Yes mail Refer Appendix C Calculate loyalty points Along with invoice number loyalty Update the transaction history and admin interface New arrivals If new arrival Display logo along with the product wherever the product is viewed AMCF_OSP_FSD Page 63 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Wedding Special Contd Click on wedding special and selec package from the list If Item is ist all the items in the package with clicked Ne Delete Change quantity Update subtotal total amount and er auto save Ga Yes Click On Add Item Pop open the search window t lt gt es Display Message M ay Yes Add the item to the wed If Yes is clicked package Update subtotal total _ amount Add to Shopping cart di ng Yes No Add to Wish list AMCF_OSP_FSD Page 64 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Wedding Special Contd Wedding registry AMCF_OSP_FSD Page 65 of 118 SumTwo Softwares ASJA SUMTWO DECISIONS DELIVERED Wedding registry TT Click on Wedding registry F302 Yes If logged in Yes No Land on wedding registry page Sign in to the account Enter details setting Partner Permission checked No
80. ount My account gt Account details gt Subscription gt Edit For details refer FSO18 Work Flow i y FS002 If Subscribe gt is clicked Send newsletters to the user Registration eee ee J I v i s No No Need to Yes 4 mge Start End 4 Unsubscribe i 4 l Yes Open the mails from AMCF and click on Unsubscribe Show the message M10 Clicked Cancel Si f icked Cancel i i Clicked Confirm Unsubscribe J Yes i Yes End No Unsubscribe the user and stop sending information from AMCF AMCF_OSP_FSD Page 13 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Message Message Text M10 Dear lt Name gt Please confirm that you wish to unsubscribe lt email ID gt from receiving future offer and latest news mails from Anantha online com Functional Specification reference FS018 User Account Management 4 4 Loyalty points on first time register FSD NO FS004 Reference BR 2 2 Module Customer Feature The customer will be rewarded with 100 Loyalty points which s he can redeem during next purchase This is applicable only for registered users and not guest users Work Flow Add 100 Loyalty Points to the customer account FS002 End Functional Specification reference FS002 Registration 4 5 Special Order FSD NO FS005 Reference BR 3 Module Customer Feature When the user
81. ping details sub menu will provide facility to add update and delete the below details 1 Predid 2 Pin code a 3 Shipping span s The product information will provide facility to add update and delete the below details i Pretes 2 1 Warranty and guarantee 3 2 Maintenance 4 3 Terms and condition The deal of the day sub menu will provide facility to add update and delete the below details and have a search based on the category name 1 Category name 2 Special Discount percentage 3 Special Disc Amt 4 From Date 5 To Date Based on the category selected the below will be listed 1 Item code 2 Item name 3 Disc rate AMCF_OSP_FSD Page 74 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED 4 Special Discount 5 Special Discount Amount 6 ChangeApplicable 7 Net amount 8 Sales rate The setting sub menu will provide facility to add update and delete the below details 1 First time register loyalty points 2 Shipping cost 3 Gift Wrapping cost 4 Occasions 3 5 Main Menu and its Sub menu The occasions and Main menu and its sub menu will be related to an item Category Work Flow Click on Inventory control If category selected Display the category and its items in the web page Item If Item is selected Display the details from the parent table and give opt to save new details related to the web page AMCF_OSP_FSD Page 75 of 118 SumTwo Softwares
82. rd List similar products wit that are similar to searched keyword with title M2 Display message Matching products available M3 AMCF_OSP_FSD Page 8 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Yes 4 wW and If the wish list Yes 2 gt gt If the is Pio P lt icon is clicked gt FS007 clicked g i ita I Yes J Yes and No FSO10 D If compare product is checked End Icons a For F1 Refer Appendix B Message Message Text M1 lt N gt results found for lt keyword entered gt M2 You have searched for keyword entered We have listed results for similar keyword M3 No matching products available M4 Found What You Want Functional Specification reference FS001 Search FS005 Special order FS007 Wish list FS008 PDP FS009 Compare products FSO10 Shopping Cart 4 2 Registration FSD NO FS002 Reference BR2 Module Customer Feature 1 As Guest The registration is not mandatory for a user to buy a product The user can search for select a product and check out the product by logging in as guest For guest users the system should ask for email Id Once mail id entered the user can enter the shipping address check order details and make the payment a Even if the user login into the portal as guest all his transactions billing and shipping details will be maintained and will be mapped to the user s
83. red user can login into the portal and click on My account gt Order history and click on cancel order against the order the user want to cancel Your order has been cancelled please do check your order history for refunded amount message will be displayed on successful cancellation If the order has been already shipped Your order has been shipped and it cannot be cancelled Please do contact the customer care will be displayed Then the user can cancel the order by contacting the support team The admin will be provided with facility to cancel the product in admin interface and the same will be updated to the user by mail and SMS AMCF_OSP_FSD Page 35 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Work Flow T Login in to the portal Want to cancel Go to My Account gt My Order history Click Cancel Order against an orde Order not shipped Yes Cancel the order Display message M22 and refund the amount Display message M23 Update the transaction history and admin Te interface Debit the Message Message Text M10 Your order has been cancelled please do check your order history for refunded amount M11 Your order has been shipped and it cannot be cancelled Please do contact the customer care AMCF_OSP_FSD Page 36 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED 4 15 Return Policy FSD NO FS015 Refere
84. rice You currently have Rs 17 00 loyalty cash in your account 3 Sterling Road 1 Anantha Curry amp Briyani Rs 1700 1 Rs 2000 Pressure Cooker Nungambakkam Chennai 600034 Q You need earn 2 Vegetable Cutter Rs 600 1 Rs 600 Rs 33 00 more to redeem against Rs 2600 your order CHANGE Shipping Cost Rs 300 DELIVERY ADDRESS Total Rs 2900 ENTER YOUR GIFT COUPON CODE ENTER YOUR OFFER COUPON CODE A t o Gift wrap this order 4 Additional charge of Rs 30 Gift wrap not available with Cash on delivery The invoice sent with Gift wrap order will not display any price of product s Special Note AMCF_OSP_FSD Page 116 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Payment e CUCUTENI 50 i QOO qs LANGUAGE E searc FEY l OF HI DIVYA LOG OUT KITCHEN APPLIANCES DINNERWARE FOR KIDS WEDDING SPECIAL J GIFT IDEAS Flat No 15 Second Floor PAYMENT OPTIONS 3 Sterling Road Nungambakkam PAY PAL Chennai 600034 CHANGE DELIVERY ADDRESS KITCHEN ESSENTIALS CREDIT DEBIT CARD NET BANKING Axis Bank Bank of India i Citi Bank l l Dena Bank l Federal Bank HDFC Bank ICICI Bank AMCF_OSP_FSD Page 117 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Confirm order Invoice Ananthaontin YOUR ORDER IS CONFIRMED ORDER CONFIRMATION NUMBER 03ACNB456833 Order Placed On 12 Mar 2014 05 15 52 PM Order Stat
85. se the quantity AMCF_OSP_FSD Page 28 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Work Flow FS001 FSO08 If y at the Open the shopping cart with the top is clicked details Yes If Continue Return to the page which the user l ae was viewing Sune sal i 1 clicked End I No If Check Out is clicked l Yes FS012 Details Refer Appendix B F4 Functional Specification reference FS001 Search FS008 Product detail page FS009 compare products FS012 Final check out process FS019 Features 4 11 Sales logic or Bill calculation and discounts FSD NO FS011 Reference BR 10 Module Customer Feature Discounts The discount given to the customer will be either in percentage or in amount The discount will be displayed along with the product Special Discount During special days special discount will also be given to a product Therefore the same product will have a normal discount as well as special discount When a product is added to the shopping cart the total amount will be displayed in the cart which is nothing but Total Amount Selling price quantity If there are discounts Normal special or both If discount is in Percentage then Amount to be paid Total Amount Total Amount Discount 100 If discounts are in amount given to the total amount then AMCF_OSP_FSD Page 29 of 118 SumTwo Softwares AF
86. setacsavedacsstansdecsdesdcecannsoinoasssiasssnacndosssestseaanaundesacsedscsatacwbooss 96 gt PARE 0 9121010 I C ep ern ere AAE AER E PAA E EEA E EE 96 9 27 APPENOIX B serioen e i EREKE eiee e E aE e REEE E ERER 97 9 3 APPENAIX Correen aeae Sree sae e E aeae aE KE eee aea nae ak 106 9 4 Appendix Disict cosets cvec ss eeaeee EE E excess EEO NERE EEE EEEE EAEE EEEE RESE 108 10 BUSINESS GLOSSARY sicinssiscssieiscisinntnansdeedstisnnssdncadsedasssnacdaeeadestectenanodneavsesedeanenbausansesste 118 AMCF_OSP_FSD Page 4 of 118 SumTwo Softwares 1 AF SUMTWO DECISIONS DELIVERED INTRODUCTION 1 1 Purpose The purpose of the document is to summarize the functional requirements of the Anantha Metal Company firm s online shopping portal completely accurately and unambiguously in Technology independent manner 1 2 Intended Audience This document is intended for project owners senior management and top officials to get a brief overview of the system being developed It is to be used as a basis for developers for system design and development It is to be used by quality control and testing department as a basis to generate test plans 1 3 Project Description AMCF a well known private firm in Madurai is in need of an online shopping portal to sell their goods The online shopping portal is similar to any existing portal with additional functionalities specific to the AMCF as described in section 4 The main objective
87. t 34 Display in OSP 35 Search Keywords 36 Special Discount Details a Category name b Discount start date c Special Discount percentage d Special Discount Amount 37 Tax Details a Tax Type b Sales tax Percentage c Surcharge Percentage The Special discount sub menu will have the below details that are fetched from the parent table and have a search based on the category name 1 Category name 2 Special Discount percentage 3 Special Disc Amt 4 From Date 5 To Date Based on the category selected the below will be listed 1 Item code Item name Disc rate Special Discount Special Discount Amount Applicable Change Net amount Sales rate 00 Oh GU a 1h The tax sub menu will display the below details It just gives a glimpse of tax types available and non AMCF_OSP_FSD Page 73 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED editable Tax Type Sales A C Sales tax A C Sales Tax Sal Return A C Sal Return Tax A C Surcharge A C Surcharge Add S T A C Add S T Purchase A C Purchase tax A C Purchase Tax Pur Return A C Pur Return Tax A C CST CST A C CST Tax A C CST SO OO ST On OY ee 00 PRPRPPRPRPPRPP PB WOMONDUBWNRO The service center sub menu will provide facility to add update and delete the below details 1 Brand nametemname 2 Service centre name 43 Service centre details store name city state pin code Mobile no land line The ship
88. t available then the customer can leave message in the chat window Request to call back The customer can leave their phone number and name using request to call back option This will avoid the customer waiting in engaged line for long time On successful submission of the details the below thank you note will be displayed Thanks for leaving your details with us We will contact you shortly The user can be invited for the chat if chat is available and online if s he stays in the same page and ideal for 60 seconds AMCF_OSP_FSD Page 51 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Work Flow If help desk Available Display Text T2 Leave message in the chat window No User ideal for 60 sec Click on Help De gt Request to call If help desk Available Enter the details i Yes the pop up and click i Pop up the chat window submit Display Message M30 Details Refer Appendix AMCF_OSP_FSD Page 52 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Message Message Text M30 Thanks for leaving your details with us We will contact you shortly T1 Available T2 Available between 9AM to 8PM IST 4 20 Features FSD NO FS020 Reference BR 19 Module Customer Feature The website will have the following features Wedding specials wedding registry
89. t the items related to the 5 liter pressure cooker The products and its related product list will be provided by AMCF The user can click on up down arrow to navigate through the list Customer who bought this also bought The Customer Who Bought This Also Bought will list the highly targeted set of related items to display for customers who are contemplating similar purchases The items in the list will be dynamically loaded based on the product selected The user can click on up down arrow to navigate through the list The user on clicking any of the product listed in the above 3 links will be redirected to the product detail page of the selected product Filter and sort by Filters The customer can filter the search by checking the values on the left side of the page The filters are dynamically loaded and it is based on the product The filters include Brand Capacity Price range Discount percentage colour etc Sort By The sort by option should also be provided The customer can sort the product list based on i By Relevance ii Price Low to High iii Price High to Low AMCF_OSP_FSD Page 22 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED iv New Arrivals v Deal of the Day The user must be able to add the product to the wish list from here also Add to wish list wedding registry the user will be able to add the product to wish list if normal user or add to we
90. tegory b Item c Special Discount d Tax e Service centers f Shipping Span g Product Information i Warranty and guarantee ii Maintenance iii Terms and condition h Deal of the day i Settings c Orders a To be processed In process In Transit Delivered Cancel On hold Placed Orders g Special orders d Review and feedback e Complaints f Reports g Customers mo aos The notification will display the minimum stock notification message Refer FS031 Work Flow None AMCF_OSP_FSD Page 69 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 5 2 User management FSD NO FS024 Reference BR 24 Module Client side The super admin will have features to add delete and update user account here the user is AMCF Employee Click on User Management which will display the details as below for the users created till date 1 No User ID First name Last name Mobile number Email ID Created On Actions Edit delete icon The userSuper Admin will be able to sort the record based on User Id and First name On clicking the edit icon the below details of the user account will be displayed which can be edited 1 User ID First name Last name Email ID Mobile number Land line Number Address Mandatory fields The password can be changed by clicking change password in edit window On clicking delete icon the record will be deleted The super admin will be able
91. tionality refer FSO28 Any user guest registered user can raise complaint in the portal The complain details will include the below details 1 Name 2 Email ID 3 Phone number 4 Subject 5 Complaint detail AMCF_OSP_FSD Page 38 of 118 SumTwo Softwares A SUMTWO DECISIONS DELIVERED Work Flow TT Login in to the portal Want to i No Raise Review Complaint Yes Yes o to My Account gt My review Products rated and Products not rate reviewed reviewed Click on the tab to view the produ that are rated Click on help desk gt Raise Compl Fill the details1 and submi On successful submission seni add to admin interface AMCF_OSP_FSD Page 39 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Details Refer Appendix B F7 Details1 Refer Appendix B F8 Message Message Text M12 Thank you for your review and feedback 4 18 User Account Management FSD NO FS018 Reference BR 17 Module Customer Feature The user can do the following with his account Account Details Order History My reward and Offers My Placed Order My Special Order My Wish list My review So oe a a Account Details The user profile details and change password option will be listed here The user can add or update the profile details The profile details will include the below details Em
92. tock _ FS008 PDP NS A mo Pies Click on Place the order _Yes Notsigned No with sign in and register l D in ontion _ a P Show message M14 along amp Registered ples y Sign into the account o ue le ee P _ No FS002 y lt Submitted No AMCF_OSP_FSD Page 17 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED Work Flow Customer Display the M15 and add the item to place order in the customer s account Admin will be notified in placed Admin order panel Show the message M16 If the order be procured Send mail to the customer about the order status Change the status to Buy Now against the place order in the Update the inventory table with product details and stock customer s account Customer FS001 FS008 Message Message Text M14 Please do sign in to place order M15 Thanks for your order The support team of Anantha online com will contact you shortly M16 Dear lt user gt We are sorry we could not procure this product right now Thanks Anantha online com Support Team Functional Specification reference FS001 Search FS008 Product detail page AMCF_OSP_FSD Page 18 of 118 SumTwo Softwares AF SUMTWO DECISIONS DELIVERED 4 7 Wish List FSD NO FS007 Reference BR 5 Module Custom
93. umber Product name Product Description Product photo opt FSO10 F4 Shopping cart N E Se ONS E Item No Name of the Item added Quantity along with symbol clicking on which it will increment decrement the quantity respectively Amount based on the quantity Delete icon against every item listed Total amount FS012 F5 Final checkout Process Order confirmation number Order Placed on Order status Payment Mode Payment status Total order value Loyalty cash earned FS016 F6 Track order status Shipping track ID consignment number Shipping Company Order details FS017 F7 Review and feedback Complaints PW E PAA NO UT E R EOY U Review title Review about Radio button Product Service Review description comment Rating Drop down Very Poor Poor Average Good and Very good AMCF_OSP_FSD Page 97 of 118 SumTwo Softwares KF SUMTWO DECISIONS DELIVERED FS REFERENCE REQUIREMENT FIELDS NO FS017 F8 Review and feedback 1 Name Complaints 2 Email ID 3 Phone number 4 Subject 5 Complaint detail FS018 F9 User Account 1 Email Address Management profile 2 First Name details 3 Last Name 4 Mobile No 5 Billing address 6 Shipping address 7 Date of Birth 8 Gender 9 Marital Status 10 Anniversary date 11 child name if applicable and his her date of
94. us In Progress Payment Mode SBI Net Banking ANANTHA Payment Status Paid CURRY N BRIYANI PRESSURE COOKER Loyalty Cash Earned Rs 8 00 Total Order Value Rs 2000 THANK YOU 10 Business Glossary TERM DEFINITION AMCF Anantha Metal Company Firm ERP Enterprise Resource planning FTR First time register PDP Project detail page FS Functional specification SP Selling price AMCF_OSP_FSD Page 118 of 118 SumTwo Softwares
95. y Now against the product for which the stock is updated and send email and SMS to the respective user AMCF_OSP_FSD Page 46 of 118 SumTwo Softwares SSI SUMTWO DECISIONS DELIVERED Want to delete the order Yes Click on Remove Display Message M26 If Yes is clicked For fields Refer Appendic B F15 My Special Order i Display the products that are ordered w Click on My Special orde status Not available If admin Procured and updated stock AMCF_OSP_FSD Page 47 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED Want to delete the order Display Message M2 If Yes is clicked The order will be removed from view and no communication will be ant to the user about the order For fields Refer Appendic B F16 My wish List Show settings as radio butti 1 Public Private Choose a Setting and click on Save Enter the name of the and click search If desired result found Click on it to view the wis AMCF_OSP_FSD Page 48 of 118 SumTwo Softwares SPS SUMTWO DECISIONS DELIVERED My Wish list If Wish List Settings is Private IF send me a copy of No this email is checked Send a copy of the email AMCF_OSP_FSD Page 49 of 118 SumTwo Softwares ZSA SUMTWO DECISIONS DELIVERED My wish list Want t

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