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PCIe Expansion System User`s Manual

1. WURTHRORIC PCle Expansion System User s Manual ExpressBox PCI Express to PCI Express Expansion Model EB4 Model EB4 NHP Copyright 2008 Mission Technology Group Inc DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their respective manufacturers MAGMA Table of Contents PREFACE anne een I AdVISDriesz s entire seele iii Safety Instru lions DED N ND an iV When Working Inside a Computer kk iV Protecting Against Electrostatic Discharge sssssssse V Rack Mount Instructions L EELL EEE kk KK KK kk vi CHAPTER 1 INTRODUCTION 22224242222020220002a0n0 rre resur rennen 1 General Specifications renere y2 K A H k
2. Retuming Merchandise to MAGMA If factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service Magma will return any product that is not accompanied by an RMA number Please note that Magma WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the original shipment of your Magma product However if you return a product to Magma for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant Magma cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for the PCle expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for an RM
3. Use caution when touching the Load Resistor NOTE After you remove the 5V Load Resistor it is a good idea to place it in an ESD envelope and save it If you ever decide to remove the hard drive s you will need to reinstall the 5V Load Resistor to ensure our Expansion chassis continues to work properly After you have removed the 5V Load Resistor you need to remove the hard drive bay brackets to allow for an easy hard drive installation Simply remove the screws holding the drive bracket s from the bottom of the chassis Remember each hard drive bracket is capable of supporting two hard drives Untie each bracket by removing its mounting screws from underneath the chassis a azm r mE E uum LL m 23 MAGMA Once the hard drive brackets have been removed mount your hard drive s to the hard drive bracket as shown You have two 2 rows of mounting holes in each mounting bracket This allows you to mount two hard drives with each hard drive bracket Use two screws on each side to mount each hard drive Finally re attach the hard drive s within their respective brackets to the chassis and be sure to connect the power and data cables to the newly installed hard drive s A fully loaded drive bay will look as follows 24 MAGMA Externally Accessible 5 25 Drive Bay The EB4 PCle Expansion System is designed to allow you to add an externally accessible 5 25 drive or equivalent peri
4. capabilities for recording and manipulation of music by controlling a large number of music tracks This is done using at least one PCle card with multiple Digital Signal Processor DSP chips onboard From a system s standpoint the more PCle cards and hence DSP chips are available the more tracks can be edited and recorded digitally for a better final result By combining the power of PCle expansion through an EB4 system with multiple such PCle cards the same PC can record substantially more tracks Additionally the same system may contain a storage controller SAS SATA SCSI and the hard drives for actually recording the tracks all inside one box freeing much of the PC hardware for other tasks The table below shows a comparison between PCI and PCle cards in terms of the number of recorded tracks ampled Frequency Ma of Tracks aut af max possible USING MAGMA EB4 PCIE Expansion 8 Ehz 180 out of 192 BkKhz 96 out of 96 gekhz 30 aut of 36 USING MAGMA EB4 PCI Expansion 8 Ehz 144 out of 192 bKhz 96 out of 96 gzkhz 13 out of 13 29 MAGMA Note that the maximum number of tracks is achieved with all PCle cards inserted directly into the PC Using the EB4 expansion chassis we note the difference in track counts is no larger than 20 compared to a scenario where all cards reside in the PC taking up all available slots Video Card expansion solutions Magma s EB4 chassis can be used to add a high end PCI
5. 0c 06 0 RAID bus controller lt pci_lookup name buffer too small gt rev 13 MAGMA Chapter 4 Install Cards and Drives This chapter provides information on how to install 3 Party PCle cards or hard drives into your Magma expansion chassis More details on the installation of individual cards are provided by the card s manufacturer This chapter is provided as a simple guide to help you install your PCle cards or hard drives in the chassis For the purpose of installation the Magma EB4 functions exactly as a standard desktop computer chassis Always follow the manufacturer s instructions for installing their card or hard drive on a desktop computer IMPORTANT We will provide reasonable technical support with 3 Party PCle cards or hard drives However if you have verified a successful est installation of the Magma expansion system as defined in Chapter Important 3 but experience difficulty installing your 3 Party PCle cards or hard drive the card or drive manufacturer should be able to rovide the best support QD Remove PCle Expansion Chassis Cover Seven 7 screws retain the cover on the expansion chassis Three 3 are located on the rear of the unit and four 4 on the sides 2 on each side Remove all of these screws to open the enclosure 4 Screws 2 on each side near the front used to connect mounting brackets 3 Screws on the Rear Side 20 Slide the enclosure cover backwards d
6. 45 5 K amp PCI standard PCI to PCI bridge q amp PCI standard PCI to PCI bridge q amp PCI standard PCI to PCI bridge q amp PCI standard PCI to PCI bridge qa PCI standard PCI to PCI bridge q amp PCI standard PCI to PCI bridge pa Ga ga ga oes If you discover that any of your gi Party PCle cards contains a exclamation you have a problem with that card Refer to Chapter 5 Troubleshooting for further guidance Finishing Touches Once your system is working properly replace any empty slots with slot covers and replace the host computer and the expansion chassis covers Last if you previously installed the rack mounting brackets simply slide and secure the chassis in its place within the rack cabinet Hot Swappable PCle Cards Optional New PCI Express technology allows you to remove your gi Party PCle cards for maintenance or replacement without shutting the system down For this feature to work you need to install the Magma software driver See Chapter 6 for instructions on how to download the Vo latest software for your system should you require this feature Each of the PCle slots is controlled by a Hot Button as seen below SLOT 4 SLOT 3 SLOT 2 SLOT 1 26 MAGMA Simply press the button corresponding to the slot you wish to power down hold the button for a minimum of five 5 seconds and then release it The power has now been removed from that slot All other PCle cards re
7. Correctly Starting Up You must apply power to the Magma expansion chassis BEFORE you power up your computer This will allow the PCle bus hierarchy to be at a stable state when the host system issues its master power on bus reset This will also allow the configuration code to recognize the PCI bus hierarchy and any attached devices There is an On Off switch on the front panel as well as an LED indicator to indicate power status Verify that the green power indicator is ON after pressing the button MAGMA Windows Start Up As your Windows computer starts Found New Hardware X up you will see a small message PCI standard PCI to PCI bridge box pop up in the lower right corner TE 2 of the screen to alert you that Windows has found new hardware The system does not require any Magma drivers in order to operate properly with the x8 PCle Host card However it may require a driver in order to work with the optional ExpressCard host hence we added the next section You may now proceed to Chapter 3 Verify Installation MAC Start Up Apple MAC OS computers will boot up without any visible indicators that the Expansion System is connected Go to Chapter 3 Verify Installation RedHat 9 Linux Start Up Similarly RedHat9 OS computers will boot up without any visible indicators that the Expansion System is connected Proceed to Chapter 3 Verify Installation Software Installation Optional for ExpressCard A dr
8. Occasionally Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem This file should be included as an attachment when submitting a Technical Support request at www magma com support 1 Locate a file called dbgview exe on the Magma CDROM 2 Double click on the file dbgview exe 3 While the dbgview screen is open locate and double click on a file called dump exe on the Magma CDROM 4 Switch back to the dbgview screen which is now filled with data 5 Save the file and include it as an attachment when submitting a Technical Support request Save Debug iew Output to File 2 x w My Computer ISEEMy Network Places Elemane NAMEDATE Save as E Debugview Data LOG ud Cancel E Use the Save as type drop down arrow to select a file type of LOG 44 MAGMA PCIScope Software Utility PCIScope is a powerful tool for Windows users It was designed by a Germany company called APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version of PClScop
9. Reads 50 Writes 1003 3 100 Reads 696 1 100 Writes 677 7 The results show an aggregate throughput exceeding 1GByte in the case where reads and writes are evenly split 50 50 and a slower more realistic rate when only a single type of threads was exercised 33 MAGMA Chapter 5 Troubleshooting Locate the Problem If you are having trouble with the Magma expansion system verify that all cards are seated properly and all cables are connected properly Be sure you followed the instructions in earlier sections of this User Guide Always remember to power On and Off correctly when rechecking and testing your installation If you are still having problems try these simple troubleshooting steps My Computer Can t Find the PCle Expansion System When Nothing Works My PCle Card Doesn t Work The Magma PCle Expansion System is correctly displayed as a PCI standard PCI to PCI bridge in Windows Device Manager and as a pci bridge in the MAC Apple System Profiler and in Linux When connected and functioning correctly this Expansion System will be displayed as follows 7 49 Intel R 5000 Series Chipset PCI Express x8 Port 6 7 25F9 74s PCI standard PCI to PCI bridge 483 PCI standard PCI to PCI bridge amp SysKonnect SK 9E22 10 100 1000Base T Dual Port Server Adapter PCI Express 2 Copper RJ 45 5 Windows pci bridge pci PCI SLOT 2 pci bridge pci PCI SLOT 2 pci8086 1107 Ethernet Controller PCI 9x9 MAC If this is not wha
10. USB UHCI 4 rev 01 00 1d 7 USB Controller Intel Corporation 82801G ICH7 Family USB2 EHCI Controller rev 01 00 1e 0 PCI bridge Intel Corporation 82801 PCI Bridge rev e1 MAGMA 00 1f 0 ISA bridge Intel Corporation 82801GB GR ICH7 Family LPC Interface Bridge rev 01 00 1f 2 IDE interface Intel Corporation 82801GB GR GH ICH7 Family Serial ATA Storage Controller IDE rev 01 00 1f 3 SMBus Intel Corporation 82801G ICH7 Family SMBus Controller rev 01 01 00 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 01 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 02 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 03 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 04 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 05 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 06 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 02 07 0 PCI bridge Integrated Device Technology Inc Unknown device 802f rev Od 0b 00 0 Ethernet controller Broadcom Corporation NetLink BCM5789 Gigabit Ethernet PCI Express rev 11 0c 02 0 VGA compatible controller ATI Technologies Inc RV280 Radeon 9200 PRO rev 01 0c 02 1 Display controller ATI Technologies Inc RV280 Radeon 9200 PRO Secondary rev 01
11. a multi dimensional database or a high definition real time video streaming broadcast In that case the EB4 becomes an obvious solution by allowing the user to combine up to 4 Fibre Channel controllers into one system which in turn only compromises a single PCle slot out of the ones available in the host computer Assuming we acquired the necessary hardware controllers the fiber medium and an array of high speed storage devices the question that arises is How can we quantify the power of multiple controller cards The answer lies in an open source application vastly popular among those working in the storage industry lometer see screenshot below ii 1x z2 B 2 ajeg 3E u Disk Targets Network Targets Access Specificatons Results Display Test Setup Resula Since Update Frequency seconds Drag managers and workers c RR from the Topology window xai sco NE Gere ra RET RE Ge oa to the progress bar of your choice C Last Update 1 2 3 4 5 10 15 30 45 6 amp 0 oo Display All Managers 10000 tiec NN gt 10 Tal MBs pe Second EZ t 0 2743 10 Average 0 Response Time ms 3 gt All Managers 77 6830 100 iren VO Ressorse Tine ins IR E All Managers 3391 100 x CPU Ut zaton tos NNNM NN NN 3l All Managers 0 30 Total Error Count gt i Run 1 of 1 32 MAGMA lometer amp is a software based I O exerciser capable to test and characteriz
12. chassis IMPORTANT The sheer number of PCle cards and device drivers available makes it impossible for Magma to fully test and certify all available PCle cards for use in the Magma expansion chassis Our best advice to you in this regard is to insist on full PCI Express Specification compliance from your card and system vendors Cards and systems should be at least compliant with PCle revision 1 0 or better Compliance in your system motherboard PCle cards and console firmware or BIOS is your best assurance that everything will install and operate smoothly Install Hard Drive s Your Magma EB4 expansion chassis provides two drive brackets for mounting up to four hard drives If you wish to install hard drives into your system a PCle based hard drive controller card should be installed into one of the available PCI slots To install a hard drive you must remove the 5V Load Resistor that has been mounted in the hard drive bay The Load Resistor is installed in order to provide load balancing on all DC rails of the power supply It is enough to install a single hard drive into your Magma expansion chassis in order to provide the same load balancing as a load resistor would and so it is no longer required It can therefore be removed by unscrewing and disconnecting its power cable 22 MAGMA DANGER The Load Resistor is HOW and must NOT BE TOUCHED unless the system has been shut off for a long period of time
13. connected coamactly Yes Congratulations No NOTE Review Chapters 3 Verify Installation and 4 Install Cards and Drives as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3 Party PCle Check source power to the outlet s where the computer and chassis are f j connected card s and their associated drivers as required If it powers up OK but nothing works check the computer s Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCle Expansion System If the expansion system is visible but has a problem try to resolve the problem See Note above If that fails go to Chapter 7 to get additional help 37 MAGMA My Computer Hangs During Power Up If your computer hangs while being turned on and you can t even start follow the following steps to try to fix this problem 1 38 Shut off the computer first and then the Magma expansion system and verify that all cards and cables are connected and seated correctly Reapply power first to the expansion system and then to the computer If it still hangs and you have added one or more hard drives in addition to several PCle cards ensure that you have not exceeded the power capabilities of the expansion system s power supply You can verify the capacity of
14. ela na Kek e x N nennen 1 Pre Installation Information a een ie 2 qez j SWIND ND a ee ee ee ee ae 2 Tools Required for Installation ee nnnnnne nennen 2 CHAPTER 2 HARDWARE INSTALLATION 3 Before VOU BEIN kiki E 4 Install PCI Express Host Card 4 Attach Power and Expansion Cables cccccccceeeesseseeeeeeeeeeeeeseeeeees 5 Laptop Installation Optional anne kk kk k 6 Recheck the Installation E EE 8 Applying Power Correctly e teo tap eter Eras ico aene eee tte ouis 8 Sann UD REUS 8 Software Installation Optional for ExpressCard nn 9 Shuturig DOWD ea near 13 Back lis tala lO EN ms Seca seen ask 13 CHAPTER 3 VERIFY INSTALLATION 14 Wile e HC P Hn 14 MEO EMT 15 ExDansion olot UL ee BISK N Seda KES i SENAN d e Ran En Sen kan 15 Apple System Profiler sess 16 Redhat B KAN N DD r DD EHE 18 CHAPTER 4 INSTALL CARDS AND DRIVES 20 Remove PCle Expansion Chassis COve r E zU 20 Install 3 Party POle Cards enden lera tte eter eds 21 Install Hard Drives quise nee 22 Externally Accessible 5 25 Drive Bay cceeeeeeceeeeeeeeeeeeseeeeeeeeeeeeeas 25 System Should Be Up and Running eeeeeesseeeeeeeee 25 mi ss n la e TOUCHES nn Des 26 Hot Swappable PCle Ca
15. express video card to a PC system or laptop that were not equipped with such a device for various reasons cost physical space heat dissipation etc A question then arises as to how good of a performance we can get by utilizing the expanded PCle bus and high end video card In order to obtain a definitive answer we turn to Futuremark s 3DMark benchmarking software Since its introduction at the turn of the millennium 3DMark has become the de facto standard in Video card performance testing and evaluation The 3DMark suite is optimized to work under Windows Vista and supports the latest DirectX and derivative 3D multimedia technologies In this environment a low profile Dell PowerEdge server with a built in ATI ES1000 video chipset was tested with various external PCle video cards 30 S3DMARK gt Score 3DMARKOS To obtain the 3DMark score you need to run all Graphics and CPU tests supported by your hardware SM2 0 Score 3774 HDR SM3 0 Score 3843 CPU Score N A Submit Your Results Submit to view and compare your benchmark result details online using the Online ResultBrowser Details To Excel Save as Close MAGMA Since the built in video chipset doesn t support 3D rendering needed to run 3DMark we first established a baseline by installing an entry level PCle card into an EB4 expansion chassis Nvidia Quadro NVS440 All subsequent benchmarks were completed
16. located A green LED labeled PX PwrE where X corresponds to the slot number will begin to flash 27 MAGMA Note If by mistake you ve pressed the button corresponding to the wrong slot immediately let go of the button and the LED will stop flashing and remain on otherwise continue to step 9 9 After 5 6 seconds the LED will stop flashing and turn off completely Remove the card and replace it with a new one then press the button again Ideally the PCle card that was removed from the system will be replaced with an identical working card Replacing that card with one that has a different function or purpose may cause the system to crash due to a mismatch in the resources pre allocated by the operating system Important 10 The LED should start flashing again If power should not be applied to this slot immediately press the button again and the LED will stop flashing and remain off otherwise go to step 11 11 After 5 6 seconds the LED will stop flashing and remain on After a brief period the new device will be recognized by the system and it should be added to the list in the Safely Remove Hardware dialog 28 MAGMA PCle Expansion Solutions with the EB4 In the following section we will take a look at possible PCI Express expansion solutions using Magma s EB4 chassis Digi Design Pro Tools amp Pro Tools is a comprehensive solution for professional music editing It offers advanced
17. ra s sd SEROK Ki yel kl Ked ANN VAN RR EW SEREK e Ve AW 51 BESES aa Ey xy s cus daa idis ovd tp at A cansa rbd a Led th seadad 52 Verify your configuration ussnneessnnensnnnennnnnenennennnnnen en nennen 52 Combination Configurations ccccccccccesesssssseeeeeeeeeeeeeeeseeaeeeeeeeeeeeeeeeeeseaeas 53 PCIe Card CohfliClS 53e es ton tease ipu tes teet Dod na b ice t M he Sene See US 54 Power On Sequence for Advanced Configurations 54 Troubleshooting Advanced Configurations sssseussse 54 Finding th Problem Gard ie ee rn 56 APPENDIX B 500WATT POWER SUPPLY SPECIFICATIONS 57 APPENDIX C COMPLIANCE 222 2220022022000aannn0nnnnnunnnnnnunnnnnnn 59 gol oec Cire es ee 59 Industry Ganadan ernten rn 59 G SEELE EYA K Rene ren die ere eee 59 MAGMA Preface Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Used to amplify or explain a comment related to procedural steps or text IMPORTANT Used to indicate an important piece of information or special tip PER J a RE CAUTION Used to indicate and prevent the following procedure or step from Caution causin
18. using higher performing video cards and documented in the table below Tested Video Card SM2 0 Benchmark SM3 0 Benchmark Score Score NVidia Quadro NVS440 151 182 NVidia Quadro FX560 229 ATI 1650 Pro 751 61 NVidia GeFORCE 8 7600GS 7900GS The comparison table shows performance improvements from 263 to 2111 between the baseline and the highest end video card tested the NVidia GeFORCE 8800 Ultra In other words by expanding the PCI Express bus the EB4 system was able to facilitate an ever improving benchmark result limited only by the a party card s performance and the bandwidth limitations of the bus itself For more details on the actual test methodology and an explanation of the benchmark figures please refer to www futuremark com 31 MAGMA High Throughput storage solutions The growing demand for storage solutions in the past few years was one of the major catalysts behind the exponential growth in hard drive capacity Moreover a new breed of faster and more efficient interfaces have emerged in order to provide higher throughput while maintaining the lowest possible delays in accessing our data One such solution is ATTO Technology s FC 44ES Fibre Channel PCle controller It can reach data transfer rates of up to 800MB sec per channel when taking full advantage of the PCI Express bandwidth But what if this impressive performance is still not enough to satisfy a bandwidth hungry application such as
19. A number first 47 Appendix A Need More PCle Slots __ Multiple PCle Expansion System Configurations The PCI Express Local Bus Specification defines the bus as hierarchical where logical PCI to PCI Bridges PPBs may be used to add levels to the PCI bus hierarchy within a PCle switch Because hierarchies are organized systems arranged into different levels you can take advantage of this automatic organizing and layering to expand the number of available PCle slots beyond the number available in your computer s motherboard You can easily add two or more Magma expansion systems to your current system in either a fan out or daisy chain configuration Each of these configurations has advantages and uses To determine which type of configuration you wish to use you should first understand a few basic facts 1 In a desktop computer the BIOS enumerates automatically behind logical PCI bridges In the Magma configuration the BIOS looks beyond the Host card to find any PCle cards installed in the expansion chassis behind a PCle switch The PCle switch in turn emulates logical PRBs The BIOS can then configure the cards and allocate resources Empty PCle slots are ignored during configuration In theory your computer should be able to travel across up to 255 PCle buses to identify and configure all installed PCle Arh cards The 255 PCI bus limit is actually a theoretical maximum Important The practical limit is somewhat
20. I Disk Device amp SEAGATE ST318452LW SCSI Disk Device ATTO ExpressPCI Adapter UL4S 1J ATTO Phantom Device lg PCI standard PCI to PCI bridge The following image shows the Apple Profiler display when aMAC has 2 Expansion Systems connected in a Fan Out configuration Card Type Bus Slot ATTO ExpressPCl UL45 5c5i 2 PCI 8x9 ATTO ExpressPCl UL45 scsi 2 PCI 0x9 ATY RADEON display PCI bx9 bcom5714 network PCI GIGE bcom5 714 network PCI GILE Geforce 6600 display PCI SLOT 1 pci bridge pci PCI SLOT 4 pci bridge pci PCI SLOT 3 pci bridge pci PCI SLOT 3 pci bridge pei PCI 5L0T 2 pci bridge pci PCI 8 5LOT 2 pci bridge pci PCI SLOT 4 pci8086 1001 Ethernet Controller PCI x89 51 Daisy Chaining Recognizing the typical insignificance of the performance variance between the Fan Out and Daisy Chaining configurations the primary reason for using this one would be limitations on physical space This could be the number of available slots on the host computer motherboard or a lack of desk or rack space F a amp y C hain Configuration Workstation In the daisy chain configuration successive PCle expansion systems are added to the end of the PCle expansion hierarchy which adds depth to the Local Bus by increasing the number of the logical PCI levels active in the system configuration Verify your configuration Before you start installing your PCI cards refer to Chapter 4 Install Card
21. Magma Technical Support for more help 42 MAGMA Chapter6 How to Get More Help Frequently Asked Questions FAQ You can visit the Magma Technical Support FAQ pages on the Internet at www magma com support Contacting Technical Support Our support department can be reached by fax at 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting Magma Technical Support please be sure to include the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCI cards in expansion chassis 6 Model Number 12 Detailed description of the problem You can also visit our web site at www magma com support For a quick response use the Technical Support and RMA Request Form available in the Support Section of the website Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email 43 MAGMA Magma Debug Utility
22. atic floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Rack Mount Instructions Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment compatible with the maximum ambient temperature Tma Specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply writing Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips vi MAGMA Chapter 1 Introduction General Specifica
23. cause the system has detected that the installed PCI Express cards have changed and at least one of the cards may not be running at maximum performance This system has configurable PC Express lanes to allow performance tuning for different PCI Express card configurations Note Typically graphics cards request x16 PCI Express lanes However they may also run at near maximum speed when using x PCI Express lanes Choose OK MacOS X is prompting you to choose a PCI Express profile that maximizes the performance of your attached devices The Magma host card can communicate up to a bandwidth of x4 to and from the expansion chassis and devices You should choose a profile that matches the configuration of all the cards installed in your Mac Magma recommends that you install the system host card into a x4 slot in order to maximize throughput MAGMA In this example the Magma host card is installed in slot 4 and appears as Intel PCI to PCI Bridge Card ana Expansion Slot Utility Installed PCI Express Cards Current PCI Express Profile Name Status Intel PCI to PCI Bridge Card Running at maximum speed No card detected No card detected ATI Radeon X1900 XT Running below maximum speed Alternate PCI Express Profiles 4 KN x16 Lane Graphics Slot One x8 Lane and Two x1 Lane Slots ER o lo This configuration provides maximum bandwidth x16 lanes for graphics a plus an x8 lane slot for one add
24. cedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation Insert the Magma ExpressCard module with the logo side up into the ExpressCard slot on your computer Gently push the card until it is firmly seated NOTE The Magma ExpressCard module can only be used in a computer J system that contains an ExpressCard slot It will not function in CardBus or PCMCIA slots NOTE If your laptop s ExpressCard slot is spring loaded be sure that your ExpressCard is inserted correctly It is very easy for this style slot to partially release a card if touched slightly For more information on using ExpressCard modules please refer to your computer s user manual or system documentation Recheck the Installation Check your installation before powering up the Magma expansion chassis for the first time Although the power supply has an over voltage protection device built into it it may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged CAUTION AN This product is provided with a power supply that automatically adjusts to input voltages between 100 to 240 Vac A U S and Canadian 125 V power supply cord is provided with this product If using this product outside of the U S or Canada please use locally available power supply cords Caution e Applying Power
25. cessary to understand that the amount of latency caused by a PCle switch or a PCle to PCI bridge ph built into some 3 Party PCle cards is negligible important nanoseconds and will not produce any visible effect on most systems It is only mentioned here because of certain specialized configurations involving unique PCle cards with special software drivers The total number of logical buses that the data must pass through COULD make a difference See Chapter 5 Troubleshooting for more information if you suspect this could be an issue with one of your specialty PCle cards 50 MAGMA Verify your configuration Before you start installing your PCle cards refer to Chapter 4 Install Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System For example the following image shows the division within the Windows Device Manager display between two Expansion Systems connected in a Fan Out configuration In this case each expansion chassis offers only two slots of expansion Intel R E7525 E7520 PCI Express Root Port BO 3597 W PCI standard PCI to PCI bridge B Intel R PRO 1000 XT Server Adapter 3 9 PCI standard PCI to PCI brid 3 P E PCI standard PCI to PCI bridge ATTO ExpressPCI Adapter UL45 ig ATTO Phantom Device ae SEAGATE ST318452LW SCS
26. d by the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 530 2511 17 MAGMA RedHat 9 Linux Once the EB4 has been installed in a RedHat9 based system its installation can be verified by typing the following command lines Ispci t Displays the overall structure of the PCle expansion system Ispci vv Lists additional information about the PCle switch in our case it will list the Integrated Device Technology IDT information Ispci vvv Displays the most comprehensive information about the expansion system Below we ve shown the output corresponding to the Iscpi command 00 00 0 Host bridge Intel Corporation 82945G GZ P PL Memory Controller Hub rev 02 00 01 0 PCI bridge Intel Corporation 82945G GZ P PL PCI Express Root Port rev 02 00 1b 0 Audio device Intel Corporation 82801G ICH7 Family High Definition Audio Controller rev 01 00 1c 0 PCI bridge Intel Corporation 82801G ICH7 Family PCI Express Port 1 rev 01 00 1c 2 PCI bridge Intel Corporation 82801G ICH7 Family PCI Express Port 3 rev 01 00 1d 0 USB Controller Intel Corporation 82801G ICH7 Family USB UHCI 1 rev 01 00 1d 1 USB Controller Intel Corporation 82801G ICH7 Family USB UHCI 2 rev 01 00 1d 2 USB Controller Intel Corporation 82801G ICH7 Family USB UHCI 3 rev 01 00 1d 3 USB Controller Intel Corporation 82801G ICH7 Family
27. digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE The assembler of a personal computer system may be required to test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use Industry Canada This Class A digital apparatus complies with Canadian C ICES 003 Cet appareil num riqu de la classe A est conform a la norme NMB 003 du Canada CE The product s described in t
28. e is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PCIScope has proven to be extremely useful when verifying and debugging configurations involving the Magma PCI Expansion Systems under any Windows platform PCIScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when debugging expansion chassis or PCI card problems If you are experiencing problems setting up your system you should run PCIScope before contacting the Magma Technical Support Group With the Magma expansion chassis powered up and connected to your computer load and launch the PClScope application The PClScope Program will be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 45 MAGMA PCIScope E WINDOWS DESKTOP SAMPLE BPD t File Edit View Descriptions Tools Window Help Bus 00h l Information PCI Registers PCI Registers form E Multifunctional device Cc PCI1250 PC card Cardbus Controller 9 00 00 Compaq DRA CardBus Bridge B 00 01 Compaq DRA Bus 00h Device OCh Function 00h Edit Cardbus bridge Texas In venas n 104Ch Texas Instruments TI E39 WNE dU Device ID ACl6h PCIl250 PC card Cardbus Contro 9 OC 01 Socket 1 SubUendor O0Ellh Compaq i i Mul
29. e stand alone as well as clustered storage systems Developed originally by Intel as a proprietary tool it eventually became part of the Open Source Development Lab OSDL from which point it has undergone several revisions and updates Going back to the Fibre channel host controller cards one of the features that the ATTO FC 44ES supports is the creation of multiple small virtual drives that can be striped by the OS for faster access What that translates to is the ability of two cards to communicate amongst themselves at the fastest possible rate unaffected by delays otherwise encountered by moving parts in an actual disk drive By using this method combined with the lometer application one can benchmark the communication channel and verify that the PCle express link is utilized to its fullest potential 1003 33 All Managers Total V s per Second In the example below a single ATTO FC 44ES card was installed into one of the 4 PCle expansion slots provided by the EB4 chassis It was then connected via fiber optic cables to a second FC 44ES card set to simulate a fibre disk array by using a striped set of small virtual drives Three tests were performed using lometer In the first an equal amount of read and write threads were exercised between the two cards The following two tests focused on either all read or all write threads The test results are shown in the table below VO Test type Throughput MByte sec 50
30. er 2 and the PCI to PCI Bridge is still not visible in the Apple System Profiler call Magma Technical Support 56 MAGMA APPENDIX B 500Watt Power Supply Specifications AC INPUT Operating Range Wak A 90 264 VAC 99 power factor Frequency 47 63Hz Current Efficiency 82 EMI FCC B CE DC OUTPUT Output 5V 24A 12V 35A 12V 0 8A 3 3V 24A 5VSB 2 5A continuous power 500W peak power 550W Regulation 5 3 3V 5V 12V 10 12V Ripple 1 p p Hold Time SAFETY OV Protection 3 3V 5V 12V OC Protection 135 Agency Approval UL ULC CE CB RoHS ENVIRONMENTAL 5 Temperature 0 40 C Humidity 10 90 RH Fan Type 22 34 CFM ball bearing MISCELLANEOUS Compatibility ATX12V 2 2 EPS12V 20 24 pin 8 pin 4 pin 6 pin M B Connectors PCI E 6 8 pin PCIE P Drive Connectors 13 6 SATA 1 mini MTBF 100 000 hrs Warranty BEE Information courtesy of www pcpowercooling com 5995 Avenida Encinas Carlsbad CA 92008 760 931 5700 800 722 6555 Reviews specifications and pricing available on website NVIDIA and SLI are registered trademarks and trademarks of NVIDIA Corporation Silencer and PC Power amp Cooling are registered trademarks of PC Power amp Cooling Part of the OCZ Technology Group 2008 58 MAGMA APPENDIXC Compliance FCC NOTE This equipment has been tested and found to comply with the limits for a Class A
31. ever been easier Simply attach the two rack mounting brackets to each side of the chassis using two Phillips screws per bracket and you are ready to mount the entire system into a standard rack cabinet MAGMA CHAPTERS Verify Installation Windows To verify a successful installation on Windows find the My Computer icon and right click on it Then select Vanage from the pop up menu Next click on Device Manager in the leftmost Computer Management window Finally click on the View Menu and select View Devices by Connection mj Comput sanagement 15 x 18 x HWRTR yuter Pisk drives Display adapters DYD CD ROM drives Floppy disk controllers H E IDE ATAJATAPI controllers Resources by type Resources by connection Perforn Customize z4 Device Manager Storage gt Keyboards Removable Storage Mice and other pointing devices Disk Defragmenter H Monitors Disk Management Network adapters EH e Services and Applications e I Ports COM amp LPT HR Processors Sound video and game controllers Fe Storage volumes System devices Universal Serial Bus controllers m l E E gt Displays devices by connection Open ACPI BIOS gt Open PCI Bus Click the sign several times until your reach a PCI Express Root Port with a PCI Standard PCI to PCI Bridge beneath it 2 PCI bus rg nFarce4 HyperTransport Br
32. f height PCI Express host card U S Standard 115V power cord Rack mount Brackets FT Quick Start Guide 4 M i a J lm Tools Required for Installation In order to complete the installation of the Magma expansion system you will need a Phillips head screwdriver MAGMA Chapter 2 Hardware Installation The following steps will guide you through the installation of your Magma expansion system Electrostatic Discharge ESD Warning All PCI cards are susceptible to electrostatic discharge When moving PCI cards it is best to carry the cards in anti static packaging If you need to set a PCle card down be sure to place it inside or on top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface Warning WARNING High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before removing the enclosure cover Turning the system power off at the power on off switch does not remove power to components High voltage is still present Warming CAUTION Before touching anything inside the enclosure move to an ESD N station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge in
33. g a cable make sure both connectors are correctly oriented and aligned CAUTION Do not attempt to service the system yourself except as explained in this manual Follow installation instructions closely Protecting Against Electrostatic Discharge Warning Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedures which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the components anti static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or are grounded When transporting a sensitive component first place it in an anti static container or packaging MAGMA Handle all sensitive components at an ESD workstation If possible use anti st
34. g damage to the equipment WARNING Used to indicate and prevent the following step from causing Warning injury DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However Magma does not claim to have covered all situations that might require the use of a Caution Warning or Danger indicator MAGMA Safety Instructions Always use caution when servicing any electrical component Before handling the Magma PCI Express Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Danger Warning Caution Important and Note Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support WARNING High voltages are p
35. hassis so that the supplied expansion cable will conveniently reach from the host computer to the connectors on the back of the chassis Then connect the x8 end of the cable to the host card and the x4 end of the cable to the expansion chassis Connect x4 end to Connect x8 end to the chassis along with the power cord the host card CAUTION All cables attached to the expansion chassis must be securely en fastened When you hear a click it is properly secured If not securely connected the connectors may cause intermittent or lost connections NOTE If at all possible plug all power cords from the expansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it Laptop Installation optional In addition to interfacing the EB4 expansion system to a PC you can now add four PCI Express slots to your laptop by installing Magma s ExpressCard host and connecting it to your chassis with a dedicated iPass cable Attach one end of the PCI Express cable to the Magma ExpressCard module and the other end to the connector on the back of the Magma chassis 6 TO LAPTOP TO EB4 CHASSIS Tighten the thumbscrews connecting the ExpressCard to the cable on one end and verify the other end is properly latched into the iPass connector of the chassis Before inserting the Magma ExpressCard power down your laptop computer Use the pro
36. he following flowchart describes a general approach to resolve PCle card issues PCle card doesn t work Reinstall Are drivers drivers and required re check functionality Check error m codes or try a Did it fix different slot the oroblem Vae Congratulations Did it fix the problem Nin Is it a 3 party PCle card Nin Call Magma Tech Call the Card Support at manufacturer s 858 530251 1 tech support line 39 MAGMA The following additional steps might also help when the above troubleshooting steps fail to resolve your problem 1 Shut down the computer followed by the Magma expansion chassis Remove the PCle card displaying a problem Replace the problem card with a simple PCle card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly Turn on the Magma expansion chassis and then turn on the computer Windows 9 MAC Next open the Device Manager View by Connection selection If the is gone the problem is with the 3 Party PCle card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes l the is still visible the problem may be with the Magma expansion system Please contact Magma Technical Support for furt
37. her guidance and or a replacement product Next open the Apple System Profiler and the 9 Party PCle card s should now be visible RedHat9 Linux 5 Using the Ispci command verify that the PCle card is visible 40 MAGMA Support for 3 Party PCle Cards Magma will provide reasonable technical support to with 3 Party PCle cards However if you have verified a successful installation of the Magma PCle Expansion System as defined in Chapter 4 but experience difficulty installing your 3 Party PCle cards the card manufacturer should be able to provide the best support IMPORTANT The Magma PCle Expansion System is designed to function exactly like your desktop computer This means that you should follow the card maker s instructions for installation on a Windows gt or Mac computer as if the expansion chassis WAS the desktop important computer When correctly installed there is no difference to the operating system removable cards or most software Windows Error Codes If you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance PCI standard PCI to PCI bridge Properties General Driver Details Resources 8 PCI standard PCIHo PCI bridge Device type System devices Manufacturer Standard system devices Device status This device i not working properly because Windows cannot load the divers eq
38. his is done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action Once the host computer is off and all power cords disconnected remove the cover and insert the PCI Express host card into a vacant x8 or x16 PCle slot by gently pushing the card until it is firmly seated Then secure the card to the slot with a mounting screw Notice that the PCI Express slots are located at a greater distance from the edge of the computers mother board than are the standard PCI slots as illustrated in the following figure MAGMA PCle PCI PCI X STOP YOU MUST ONLY INSTALL THE PGle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card can only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot For more information on using PCle cards please refer to your computer s user manual or system documentation Attach Power and Expansion Cables The iPass cable included with your Magma expansion chassis features a x4 connector on one side and a x8 connector on the other as shown below x4End x8End MAGMA Carefully position the expansion c
39. his manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers 59 60 WUATHORIC Mess Steuer und Regelgerate GmbH Heppstrasse 30 D 80995 Munchen Phone 49 89 313 30 07 Fax 49 89 314 67 06 Internet http www wuntronic de E Mail info wuntronic de
40. idge E nFarce4 Low Pin Count Controller nFarce4 PCI Express Root Port 7 nForce4 PCI Express Root Port PCI standard PCI to PiCI bridge of PCI standard PCI to PCI bridge H PCI standard PCI to PCI bridge 9 PCI standard PCI to PCI bridge J PCI standard PCI to PCI bridge 3 j LAT L ar L OPO PCI standard PCI to PC bridge PCI standard PCI ta PCI bridge When installed correctly you will see eight PCI Bridges ports below your system s PCle Root port One uplink and 7 downlink ports The first four are designated for 3 Party PCle cards installed in the chassis 14 MAGMA If the verification is successful you may now proceed to Chapter 4 and install 3 Party PCle Cards as well as auxiliary peripherals such as hard drives into the chassis If however the installation was unsuccessful you may not see the PCI to PCI Bridge or it will have a small yellow T in front of it as shown below 5 E Intel R E7520 PCI Express Root Port CO 3599 T PCI standard PCI to PCI bridge In that case proceed to Chapter 5 for Troubleshooting installation problems Mac OS X When using Mac OS X no additional software or drivers are needed The operating system should automatically recognize the Magma host card and expansion chassis Expansion Slot Utility The following screen may be displayed the first time you turn on your computer with the Magma EB4 installed The Expansion Slot Utility has launched be
41. isengaging it from the guides at the front of the enclosure by firmly grasping the rear cover lip over the card IO area and pulling the cover backward about 14 and then lifting the cover off CAUTION N When replacing the enclosure cover be sure that the front edge guides on the cover engage the inner lip of the enclosure Install 3 Party PCle Cards CAUTION When installing PCle cards or hard drives please ensure that the Caution current ratings specified on the power supply label are not exceeded TIT phaTN I EIS n dE ee m When installing ar Party PCle cards into the Magma expansion chassis it makes no difference which PCle slot you place your cards in Usually 21 MAGMA that is determined by accessibility and heat dissipation considerations as may be specified by the card manufacturer Install the PCle peripheral cards following the card manufacturers recommendations Some PCle card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis Make sure that all PCle cards are fully seated in their connectors When correctly seated in its connector you will notice a firm resistance when you pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining screws supplied with the Magma expansion
42. ith only 17 283 Yes Reconnect only ihe PCle to PCle Expansion System using instructions Na in User Guide Reinstall using quidance in Chapters 2 amp 3 Y s Refer to Appendix A of User Guide for information on mixing PCle to PCle Expansior Install and test another Systems in the same computer expansion system using guidance in Chapters 2 amp 3 and Appendix A 55 Finding the Problem Card Windows If you need help to determine which PCle card or which expansion chassis has the problem you can right click on the card with the n and check the information contained in the Location field PCI standard PCI to PC bridge Properties Axan General Driver Details Resources B PCI standard PCI to PCI bridge Device type System devices Manufacturer Standard system devices Location PLI Slot 6 PCI bus 5 device function 0 Device status This device i riot working properly because Windows cannot load the divers required For this device Code 31 Chek Troubleshoot to start the troubleshooter tor this device Device usage Use this device enable Look for the Error Code in the box in the center of the Properties Window and then go to the Windows Error Code section for information on how to resolve this issue MAC and Linux If you have already reinstalled and reseated everything according to instructions in Chapt
43. itional high bandwidth card and two x1 2 lane slots Q o o m O x16 Lane Graphics Slot Two x4 Lane and One x1 Lane Slots 9 This configuration provides maximum bandwidth x16 lanes for graphics o Q plus two x4 lane slots for medium bandwidth cards and a x1 lane slot o e O Te Three x8 Lane One x1 Lane Slots 6 T lo This configuration provides three x8 lane slots for graphics or high Q bandwidth cards and a x1 lane slot This is a recommended profile for _ three graphics cards o m Sti Two x8 Lane Two x4 Lane Slots 9 m This configuration provides two x8 lane slots for graphics or high o nn bandwidth cards and two x4 lane slots for two medium bandwidth cards mr e Running at maximum supported speed Running below maximum supported speed Term 0 ee er _ Don t show this utility again Quit Save and Restart Key If your computer did not automatically prompt you to choose a PCI Express profile you can locate this utility under System gt Library gt CoreServices gt Expansion Slot Utility app Apple System Profiler When using Mac OS X no additional software or drivers are needed As long as you are using Mac OS X Version 10 4 or newer the operating system should automatically recognize the Magma expansion chassis Select About This Mac under the Apple Icon 5 Help Viewer File Edit View Go Library Window Help About This Mac Sof
44. iver is NOT required for Windows Vista but may be required for a Windows XP installation You should first install your e Party card and connect the system as described in Chapter 2 Only if you are having problems accessing the expansion system under Windows XP should you install the Magma ExpressCard drivers Before attempting to install anything on a Windows XP system you should ensure that you have set a new Restore Point See your Windows XP manual to learn how to set a new Restore Point You should ensure that all data files are closed and that you have a current backup MAGMA STOP Before installing drivers you should ensure that you have a current system backup of all of your important data Failure to follow these instructions exactly could result in a system lock up and potential loss of data Be alert Be careful Be protected You must also disable your anti virus software before continuing For best success when installing the Magma driver Have a current system backup or restore point Reboot and Shut down each time you are prompted Be logged in as System Administrator Follow the installation instructions provided in this guide Install Driver Download driver from Magma website at http www magma com support drivers expressbox eb41u html Click on the Open button to create a C ExpressBox4 folder on your computer Click on the Winzip button to unpack the files into the C ExpressBox4 fo
45. lder 4 Click on the OK button to confirm the files are unpacked 5 Click on the Close button to close WinZip Go to the C ExpressBox4 folder and double click on the Setup exe file to start the driver installation 7 Follow instructions on the screen during the installation 8 Reboot your computer The setup program will prepare the necessary files and present the following window to start the driver installation MAGMA InstallShield Wizard Welcome to the InstallShield Wizard for Mobility eCard Driver 2 0 The InstallShield Wizard will install Mobility eCard Driver 2 0 on your computer To continue click Mert lt Back Cancel Click Next to continue and review the licensing agreement InstallShield Wizard License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement Software License Agreement IMPORTANT Before installing the software please carefully read this Software License Agreement Installation of the software indicates your acceptance of all of the following terms and conditions lf you do not agree with these terms and conditions do not install or use the software return the software and your money will be refunded Installation and Scope of Use The software ts licensed not sold This agreement only gives You some rights to use the software This license permits you to use the software in the conduct of business when the sof
46. lower and differs from one system to another but should still be a fairly large number In a desktop computer the bus numbers tend to be lower 0 1 2 etc Once the BIOS is finished configuring everything and assigning resources the Operating System starts loading and activates the PCle cards found When adding more Expansion Systems to an existing system be sure to connect and test them one at a time This will allow nn you to quickly resolve any connectivity or other issues right at Important the start DO NOT INSTALL any 3 Party PCle cards into any system until ALL attached systems are working correctly 48 MAGMA Most computers allow multiple logical bridges and thus PCle buses to be correctly configured Some computers unfortunately place an arbitrary limit on the number of bridge levels that can be traveled during power on configuration Your computer power on software should be compliant with the PCle bus specification 1 1 in order to effectively use a Magma PCle Expansion System For fan out and daisy chained system configurations where more than one PCle expansion system is being used you should count all of the logical bridge levels to your most deeply nested PCI bus to determine the maximum number of bridge levels that must be traveled Exceeding this number may cause software configuration conflicts even though hardware wise the PCle system is properly configured For easier under
47. main fully functional as they are independent of this slot Procedure for hot un plugging a PCle plug in card 1 Given a stable system booted with the Magma chassis an applet on the right hand side of the start menu bar should appear depicting a card with a V green arrow above it Double click on the applet A dialog should appear with the title Safely Remove Hardware in the dialog will be a list of devices that may be removed from the system Within this list will be the cards currently plugged into the chassis Select a device and click on the Properties button If the device is currently in the Magma chassis the location will show Magma chassis x slot y Where x identifies the physical chassis and y identifies the slot the device is plugged into After verifying that this is the device to be removed click on the OK button to close the new dialog The properties dialog should close and the original Safely Remove Hardware dialog should remain Click on the Stop button of the dialog A dialog with the title Stop a Hardware device should appear This device is used to confirm that the user wishes to stop this device Click on the OK button of the new dialog After a brief period a pop up will appear telling the user that the device may be removed safely and the device will be removed from the list of the original dialog Press the Attention button that corresponds to the slot where the device is
48. pheral The chassis has a removable panel in the lower right front that opens up access to the two lower drive bays With the addition of a ge Party adapter kit not provided with the EB4 system you can add a DVD burner a tape backup system or removable hard drive to your Expansion System IMPORTANT The 4 Slot PCI expansion chassis is designed to hold 4 hard drives or 2 hard drives AND 1 externally accessible device due to space and proper cooling considerations Externally Accessible 5 25 Drive Bay 3rd Party Adapter Kit allows externally accessible drives such as CD DVD Tape Backup or removeable hard drives to replace the bottom two drive spaces Such a 3 Party adapter kit is installed by removing the front panel sliding it below the hard drive brackets and securing it to the bottom of the chassis using the screw holes already provided e System Should Be Up and Running Apply power to the Magma expansion chassis first then power up the computer Use the procedures detailed in Chapter 3 to confirm proper card installation s When everything is functioning correctly your Windows Device Manager should look something like this for any given slot 25 MAGMA 5 4 PCI bus 4 Intel R 5000 Series Chipset PCI Express x8 Port 6 7 25F9 49 PCI standard PCI to PCI bridge gz j34 PCI standard PCI to PCI bridge amp SysKonnect SK 9E22 10 100 1000Base T Dual Port Server Adapter PCI Express 2 Copper RJ
49. rds Optional E 26 Procedure for hot un plugging a PCle plug in card 27 PCle Expansion Solutions with the EBA 29 Digi Design Pro Tools u a 29 Video Card expansion solutions ccccccccccccececcececeeeeeeeceeeeeeeeeeeeeeeeeeeeetetess 30 High Throughput storage SOlUt OIS EE Ek kk 32 MAGMA CHAPTER5 TROUBLESHOOTING eee 34 Locate the Problem RT t 34 My Computer Can t Find the PCle Expansion System 34 When Nothing WOEKS aa ana cito Ip Cd ep A DURE ER k DEC gg dua a gue GER bek oes C R B quus 37 My Computer Hangs During Power Up kk kkkzE 38 My PCle Card Doesn t Work uusssssssnnensnnnnnnnnenenennnnnnnennnnnnnnnnnnnenennnnnneneennn 39 Support for 3 Party POle Cards 41 Windows Error Codes i 2er on oum xus END cete Deae 41 CHAPTER6 HOW TO GET MORE HELP 43 Frequently Asked Questions F KK4 KKCE kk 43 Contacting Technical Support Euu kk ke 43 Magia Debug O lily As lice nln k lek d ces Bash 44 PEISc pe Software Utility cec tia a 45 Returning Merchandise to MAGMA i kk kk ke 47 APPENDIX A NEED MORE PCIE SLOTS 48 Multiple PCle Expansion System Configurations 48 FAN SP T LEEREN 50 Verify your configuration x lt
50. resent inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the ower cord from its source before removing the system cover A Warning Never modify or remove the radio frequency interference shielding from your workstation or expansion unit To do so may cause your installation to produce emissions that could interfere with other electronic equipment in the area of your system When Working Inside a Computer Before taking covers off a computer perform the following steps 1 Turn off the computer and any peripheral devices 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer MAGMA In addition take note of these safety guidelines when appropriate Caution To help avoid possible damage to systems boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connectin
51. s and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System NOTE Notice that each Daisy Chained unit appears in the Device Manager in the reverse order of its place in the configuration 52 MAGMA Combination Configurations Depending on your business requirements and your physical space limitations you can add additional Expansion System in multiple configurations such as these These combinations are only limited by the availability of PCle slots both in the host and in subsequent chasses Fan Out Daisy Chain Combination Configuration Obviously you will need to keep an eye on your overall system s performance and make any required adjustments in an incremental manner such that the end result is a robust expansion solution 53 PCI e Card Conflicts If you determine that one PCle card is interfering with the operation of another card first try reorganizing the cards on the motherboard Moving the cards around can change the order in which the cards are configured by the system during power on This will go a long way toward resolving module conflicts Power On Sequence for Advanced Configurations As previously stated in Chapter 2 Hardware Installation it remains necessary to power up ALL Expansions Systems BEFORE you turn on the computer This
52. standing a given PCI system should be viewed as a Resource Toll road that runs from the computer CPU resource home through the Toll Booths the PCle switches and logical PCI bridges to the Resource Users PCle Cards As in the case of a real Toll Road the more Toll Booths you have to cross even if it takes a nanosecond the longer it will take you your data to get from the PCle Card to the CPU and back again Under most circumstances the effect cannot even be detected However under other conditions it can be important to know about 49 Fan Out For reasons described in bullet 3 above we recommend using a fan out configuration when you need to add successive PCle expansion systems to the host computer This addition to the PCI bus hierarchy is at the peer level of other existing expansion buses thus adding breadth to the PCI bus hierarchy since these buses will be at the same hierarchical level within the system configuration You must ensure that you have the corresponding PCle to PCle Expansion System or chassis to connect with your host card to support your desired configuration r a r ut Configuration fm E em Workstation In this configuration you have fewer Toll Booths to pass through therefore the latency is shorter however you ve sacrificed another PCle slot from the host computer which may not always be an option For clarification it is ne
53. t you see when you verify your installation the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support My Computer Can t Find the PCle Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all you will need to turn off your computer first and then the Magma expansion chassis Second and test all cords and cables to ensure you have everything connected correctly If everything seems to be connected correctly and you are sure you have applied power correctly power up the expansion chassis first and then the computer then try the following troubleshooting steps 34 MAGMA Double check that the PCle host card is seated correctly in the right PCle slot Note that a physical x16 slot in length can electrically be connected as only x4 or less Therefore it is important to consult your motherboard s user manual to verify the actual bandwidth supported by the slot The DIP switch must be set to the x4 position as shown in the above photo for the chassis to work correctly since the EB4 system supports only PCle bandwidths up to x4 Try moving the PCle host card to a different PCle slot Verify that all required link lights on the back of the chassis are lit All LEDs should be ON if all 4 slots are populated with PCI Express cards The leftmost LED on the bottom labeled 0 illustra
54. tes a good uplink connection between the chassis and the host machine The rest of the LEDs light up depending on the populated slot number In case LED 0 is OFF check the cable and verify it is properly connected Also verify the Magma PCI Express Host card is properly inserted into the host computer slot In case any other LED is off ensure the respective card is functional and properly seated in its ExpressBox slot r e o SLOTAON LINE 7 amp e o po uu h a amp SLOT 1 ON LINE SLOT 2 ON LINE SLOT 3 ON LINE UPLINK ON LINE 35 MAGMA f the expansion system is still not visible after trying all of the above steps go to Chapter 6 to get additional help Windows If the PCI to PCI Bridge is now visible but contains a a exclamation in front of it it has a problem that must be fixed To identify this problem right click on the line with the and select Properties from the pop up menu MEOE 7 13 Update Driver Disable Uninstall Scan For hardware changes Properties Resolve the identified problem or go to Chapter 6 to get additional help MAC Go to Chapter 6 to get additional help RedHat9 Linux Go to Chapter 6 to get additional help 36 MAGMA When Nothing Works The following troubleshooting steps will help you when the computer or chassis won t turn on or nothing seems to work correctly Check all power and PCle cables to make sure they are
55. the Preface Caution STOP If your Magma expansion chassis was not purchased directly from Magma you must check to ensure that it doesn t contain any pre installed PCle cards Check the rear side of the chassis to see if any PCle cards are visible in the slots If you see a PCle card you should continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by using instructions in Chapter 4 Install Cards and Drives Then remove the card s as normal If no PCle card is visible then continue with the cable installation MAGMA Before you Begin The 420W AC power supply is auto switching This means that it will automatically switch to match whatever source power you are using Since all products ship with a US Canadian Standard 125V power cord you will need to use a locally available power cord for non US Standard power Sources 65 Install PCI Express Host Card Begin the installation of your PCI Express PCle host card by first powering down your computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation The PCle host card is a half height x8 capable PCle card mounted to a full height bracket as shown below For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system T
56. tifunctional device Cc ln a i BEL i 9 DE 00 Compaq CET 4 0E 01 Compaq Trifle Pase class code 06h Bridge Device Sub class code 07h CardBus Bridge Ha 29 0E 02 Compaq USB Programming interface 00h CardBus Bridge Bus 01h 9 00 00 53 Inc 86C260 Vi Header Type 62h CardBus bridge Multiple functio E Bus O4h Built In Self Test No 49 00 00 Digital Equipment Bridging Information Bus 05h PCI bus number T A 00h 23 04 00 Digital Equipment C cardbus bus number ca PCI Bus Numbering F Bus 06h Subordinate bus number 06h ilii Multifunctional device Br 4 04 00 Brooktree Corp B9 04 01 Brooktree Corp Bus 03h Filter Settings No window T DOILFFFFFh 2 l 2 MB Prefetchable No window open No window open Resource Allocation CardBus socket Registers ExC Base address Register FFFE000h Locate anywhere in 32 bit Interrupt Line IRQ 11 OBh Interrupt Pin E Device Configuration I O space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Special cycles operations Disabled Memory write and Invalidate Disabled You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd This file should be included as an attachment when submitting a Technical Support request at www magma com support 46 MAGMA
57. tions The Magma 4 Slot PCI Express to PCI Express Expansion System is a general purpose bus expansion chassis for the Peripheral Component Interconnect Express PCle local bus The expansion chassis is fully compliant with the PCI Express Local Bus Specification This system consists of a PCI Express host card a 1 meter iPass cable with optional 3 meter length the 4 slot PCle expansion chassis and a set of rack mount brackets Item Description 10 W x 2 570 H x 15 144 D Power Supply 420W auto switching power supply to be replaced by a 500W supply beginning July 2008 For more information see Appendix B MTBF 25 000 hours Operating Environment 0 to 50 C Operating Temperature 20 to 60 C Storage Temperature 5 to 85 Relative Humidity Non condensing Operating Systems Windows XP 2000 Server 2003 Vista Red Hat Linux 9 1 Year Return to Factor Available Options ExpressCard34 PN EX34 PCle x1 to x4 TDP to iPass cable 3 meter PN 60 00040 03 MAGMA Pre Installation Information Before using the Magma expansion chassis you should perform the following steps e _ Inventory the shipping carton contents for all of the required parts e Gather all of the necessary tools required for installation e Read this manual Parts List The following parts are provided Item Qty Item 4 slot rack mount expansion chassis 3 meter shielded iPass cable x4 on one side x8 on the other 3 Hal
58. tware Update Mac 05 X Software System Preferences Derk 16 MAGMA Then click the More Info button gt click on the Devices tab gt you should see a pci bridge device listed under PCI as shown below Any PCle Cards you install in the expansion chassis will appear behind the pci bridge device magma magmas m acbook pro Magma Magma s MacBook Prg aor 3 47 AM Contents Card Type Slot 7 Hardware MVIDIA GeForce 7300 GT display Slot 1 ATA pci bridge PCI to PCI Bridge Slot 3 Audio Built In pci brid ge PCI to PCI Bridge Slot 3m5 1 0 Bluetooth pci brid ge PCI to PCI Bridge Slot 3 5 2 0 Diagmostics pci brid ge PCI ta PCI Bridge Slot 3 05 3 0 Disc Burning pci brid ge PCI to PCI Bridge Slot 3m5 4 0 Fibre Channel pci brid ge PCI to PCI Bridge Slot 3m5 5 0 FireWire pci brid ge PCI to PCI Bridge Slot 3m5 6 0 Graphics Displays pci bridge PCI to PCl Bridge Slot 3 605 7 0 Hardware RAID Memory Z PC Cards pci bridge PCI Cards Parallel SCSI Type PCI to PCI Bridge Poir mus PCI Slot Slat 3 Printers Vendor ID Ox111d SAS Device ID Ox802f Serial ATA Besian ID Ox000d USE Link Width x4 b Network b Software Mac OS 10 5 x If any of these devices are not displayed as shown above you should shut down your system computer first then the expansion chassis and reconnect the cables and the PCle expansion host card to ensure that you have a solid connection Then restart the Magma expansion chassis followe
59. tware is used with Mobility California s Magma line of Do pou accept all the terms of the preceding License Agreement IF you choose No the setup will close To install Mobility eCard Driver 2 0 you must accept this agreement InstallShield Ma Review the licensing agreement If you agree click Yes to continue If you do not agree click No to exit 11 MAGMA InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed Mobility eCard Driver Before you can use the program you must restart your computer Yes want to restart my computer now No will restart my computer later Remove any disks fram their dives and then click Finish to complete setup Back Cancel Rather than restarting your computer it is recommended that you click No I will restart my computer later and then click Finish You will be instructed to SHUT DOWN your computer in the next step 12 MAGMA Shutting Down YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It STOP e DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL can cause a system lockup and loss of any unsaved data When shutting your system down it is recommended that you first shut down the computer correctly and then power down the Magma expansion chassis to avoid computer lock up and potential data loss Rack Installations Installing the Magma EB4 chassis into an equipment rack has n
60. uaed for this device Code 31 Lhck Troubleshoot to start the troubleshooter For thig device Troubleshoot 3 Device usage Uze this device enable 41 MAGMA Error Code Description Action This code indicates that there is a problem with the 3 Party PCle Card driver 10 If necessary contact the card s manufacturer for updated software drivers If all else fails contact Magma Technical Support for further assistance On the Bridge If you receive error code 12 on the first PCI to PCI Bridge call Magma Technical Support On the Card This usually means the memory I O or prefetch is more than has been allocated Call Magma Technical Support Error Code Description Action The driver for the PCle card is not installed on your system Reinstall the card driver following the manufacturer s instructions If that fails to fix the problem call the card manufacturer for new drivers The PCle host card or expansion chassis are not working correctly Reinstall the PCle host card into the computer s slot 1 and recheck all cable connections If the error code remains try another PCle slot If the error persists call Magma Technical Support For all other error codes call On the PCI to PCI Bridge Magma Technical Support Other Codes On the Card Card Manufacturer s Technical Support after first verifying that the Magma expansion system is installed properly If you are still having problems contact
61. will ensure that your power on software can read all available buses and properly configure all installed PCle cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion System s Troubleshooting Advanced Configurations When trying to troubleshoot problems with PCle cards in a multiple expansion system configurations it is vital to correctly determine the nature of the problem Therefore the first task is to identify the card or chassis having a problem by using the Windows Device Manager or Apple System Profiler Refer to the first part of this Appendix for more information on identifying hierarchical levels in multiple expansion system configurations Problems with 3 Party PCle cards might only be traceable once you have identified the expansion system containing the problem card Below is a flow chart offering a troubleshooting approach when multiple expansion chasses are involved 54 MAGMA Need to define WHICH chassis Multiple expansion card has the problem system configuration has problems Check Windows Device Determine which one s Manager or Apple System are missing and Frofiler reinstall See Chapters 2 amp 3 Can you see them all Yes Installed using quidance in Remove everything and Chapters 2 amp 3 of User Guide reinstall only 1 e Did it work chassis See Chapters w
62. your power supply by checking the label on the power supply If you are not certain about the power consumption of your peripherals it is best to remove them one by one starting with those you suspect of being most power hungry until the system powers up If you have removed all 3 Party PCle cards from the Magma chassis and it still hangs try the following a Remove the Magma PCle expansion host card from the computer and try booting up without the Magma expansion system attached l If it boots up OK without the Magma expansion system attached call Magma Technical Support ii If it still hangs the problem is in the computer and not with the Magma expansion system or the ch Party PCle cards b If it boots up OK without any 3 Party PCle cards installed try adding only one card and see if it boots up l If it boots up OK with one card in it shut it down in the proper order of course and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at a time until you find the combination that doesn t work or you are running fine If you find a bad card call Technical Support If you don t congratulations you fixed it ii If it still hangs up try a different card this one is probably bad or has driver problems If the second MAGMA cards works troubleshoot the first card If the second card also fails call Technical Support My PCle Card Doesn t Work T

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