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CRITICAL PROCESSES FOR YOUR COMPUTER SYSTEM

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1. JL 90 T 8 1 i a P CUP ES AutoPower Corporation Copyright 2007 TASE PROGRAM PROCEDURE COUMTER HA HEPDET ABD POST SALES S DAILY CASH RECORCILIATION REPOR CREATE DAIL Gl IEAMHSAT LUMS LIKE ITEM DETAIL ECPORT STATUE REPORT Ag HARRES ASR CARDS i CASH BECPTS SALES JOURNAL SUMMARY REPORT gum i A a aa A AFE CHELE AGE THE IHWVDICES HEFUR T DALY SUMMARY Burg SALES OF SP LAY TASK PROGCHEAM PEOUE DUBE T REFORT LHANGES TRANSFER amp ADJ REPORT D FAET USAGE OF PO 1 RIT REPORT ORDERS PFIRATLIOA I REPORTS VEHDOH SAVE LIATS LARGE TASE FROME ARS PROCE DHIR KIT SAVE SUPPL LIKE CODE CiST AAST 1 1 LK U H TATEGR i XREF RE BUILD REBUILD THTEGET TY CHECK AHE WHS D WE ISUIET UPDATE EXPECTED DELIVERY DATES 5 PALLY PO AMAL Y SER REPORT PRIMI REGATIVE TAVERTORY REPORT RE HUILE NEXTPREVIOUS PART HUMBER LIE REBUILD CA DROPSHITFR RUTLO CROSS BEFEBREHCE FII i REBUILD FART DESCRIP
2. Tein Flan up Dirgcizriens ur Poj avid c orscriexd LIA and un Fadi gre LPs pax Friconspdete atin kin HACES xs Tris Hori nn ia Pk Lii Dies Ps c 1 s ch 7 eis maribus e iip m 4 Lua OU EBD DADE ED AutoPower Corporation Copyright 2007 Page 21 ARCserve Backup Verification From this window you can add a new backup job You can also add modify reschedule stop or delete an existing job This information 1s under the Job Queue Tab Click on the Activity Log Tab to the right of the Job Queue tab to view history This will show errors warnings and the status of backup jobs in the past ae Gok syne Earias 1 we 4 REEC e T a uch Shark Ugh Seah I yr m inte aiti AGAS ZNEM eer De ee ei La babare 1 iT Aij laci iaka Dearg 1 2 Den EAE ELE babat 11 03
3. uoc updates regalar from te Update eb em AutoPower Corporation Copyright 2007 Page 29 Windows Updates When you receive Windows updates notification screen similar to the one below will display Select Express to start the update process You will be notified by a dialog box to reboot the server The notification box will state reboot now or remind me later You will then choose when to install the updates mE unm ac E http fu peste FE cenar tupda te fes ded s enira X Ge act pi AL ad Microsoft Wodate apices Review your update history Welcome bo Microsoft Update Keep your computer up to date Check fo see If pou need updates fnr Windones pour programs your Charge setings hardware or pour Davies FAS Ure sinnis pire recommended Select fram aptcn anc high preity upeitzs for andother Concerned priver When youcheck hari abdul cur computer not POU 1o datenrmina tech upisi your need To pur proscy starters nt ia Ps Copo ation Term of Lbs Statement EST start EUN Bes wa i 30
4. Eco E Googe Yahoo AskJeeves LackSmet Jb HESS lucas SMS Ii Click Edit on the Menu bar Then 0360 5 2KB SHO Fle 1 12 00360 5 SES Shockwave 00363 2 SHO Fie vix Click on Select ALL 00363 52 3KB Shockwave 1 12 E0037 1 5 280 SHO FE iria E0371 5PL Shockwave 9 28 AM iloo172 5HD 1713 2005 2 28 maT 2 5PL 2 Shockwave l I3 2005 9 78 00373 SHO 2KB SHO Fie 1713 2205 3 28 800373 5PL 5 shockwave 1 03 2005 9 28 AM fon374 2KB SHO Fie 1 13 2005 3 28 AM O 0374 5PL 5 Shockwave 1132005 9 28 2100175 5 0 SHO 1732705 3028 E REFER ai 1 Shockwave l 03 xXXx 5 3 28 0376 SHO 2KB SHO Fie 1 13 2005 9 28 2100376 SPL 1KB Shockwave l 13 2005 9 28 Sopir H 2KB SHO Fie 1713 2005 9 28 2800377 5 7 Shockwave i L3 2005 9 28 00378 5HD 2KB SHO Fie 17132205 9 28 AM hon378 5PL 5hockwawe i 03 2005 3 28 M 00379 5 2kB SHO i l3 2005 3 28 AM 00373 5PL Shockwave LAJA 3 28 mopa l l3 2005 5578 AM Other Places Md My Htec Planos Documents Mb onm Computer Click on Edit again on the Menu Bar Click on Copy Fk mme EHE TOFFEE A LIE Soda L a15035 3 ZB RH G
5. G 1041 CuDLLCACHE ESILISMT CUDRIVERS 5 1042 CUEl77ED4D54OCAODGAJ6SEEBSIDHDEO21 1054 44 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management 6 Once you have located the SPOOL FOLDER DOUBLE CLICK on it to open it Archiving Reports dos Microsefl Word Got Www eat Format Took Tab Wirek horma honn 12 reru Eiir AMM Tw A E ITEMI Edt ww Toot Ger Qd such Fiers 22 C WINDOWS TS TERM SGP OO E L3 Hxromed gt Matt LE Cy i eee L3 QuickTime H beh DRIVERS E NTS Eo PRTPROCS unTrenp E 7 From the Spool Folder right click on the Printers Folder This will display box of selections Click on the Sharing option s pep AE Ir UE La puer ToO pep Horns Tine Heu T1 Bese ECS Pe e Ae Da d EE Bh D Quee Prete o ph ent 3 Cr older ig hin CRANDICRAI E ETE GCSE Ls Puron 2 Pook The screen below will display AutoPower Corporation Copyright 2007 Page 45 Archiving Reports to a CD amp Spooler Management Ji
6. c eee ecce eee eee e reete eee esee eese s eaae ette eese e sss etae tete eese e aas 33 loueur C 35 Wimdows Task Mando o v 37 Network Da ER 39 Maintenance Agreements Very Important scccccoocossssssesccecececeecosocossssssesssececeecesoosossssssssesscceceeceessssssssssssoe 40 SPOOL eem 41 Archiving Reports 0a CD mese 41 How Add a New User On The Win2003 Operating 5 2 1 62 How Add A New User On The AutoPower System eee eee eee eee ee eee ee ette eese sess s 73 How to Setup the Operator Salesman 555 sees essssss eee etes eeesoos 73 HOW USEF 75 Proper Computer Room 55 iura tabe 77 Lichts on the front ol Che m tu Exe EP POTE 79 How to TOG OTF RE RNC ce M 83 Smart UES 85
7. owned CA is a trademark of Computer Associates BrightStor ARCserve Backup SmartUPS Copyright 2007 AutoPower Corporation All rights reserved Printed in the United States of America 2 AutoPower Corporation Copyright 2007 TABLE OF CONTENTS EOD CLOSING Automated 2 1 0i Deu dob ave cuo Pepe e eL Pav E ooa He Deu 4 EOD CLOSING Not a 6 MONTH END CLOSING MENU This is a Manual Process ecce eee eee eee ee eene eese 10 Backup Scheduling Rotation most important part of any backup plan is that they are actually being performed e B 16 A successful system backup is more than just changing out the tape ecce eee eere eene eee eeu 18 How to Verily ARCserve Backups iuto nies ovo veis P PEE gae Pase vOv ovis i SERIE 19 23 Usine the Search Companion 24 Re storino the Selected e CA 27 wW mdows BIET mM e o M 29 AntiVirus Software eTrust Inoculatel T ecce eee ee eee e eee eee ee eee esos eee eese eeee ees 3l Using the Event Viewer System ApplicatiOn
8. I0 5 Jemc Horor fort Ea lt r ave 5 Aul d IT PITE Ferrand Taur computer ek ty ran amp critical mutaret al Pick p tre ei Las opion for ommiaben Fino 200 Serene Pack 1 Probez Your PC 3 Gimpa do Halip Your Ts Pratecied Frequenti Uplate our Computer r 4 Qua 5 AutoPower Corporation Copyright 2007 AntiVirus Software ANTIVIRUS SOFTWARE ETRUST I NOCULATEI T You will also want to make sure that your Antivirus Software 15 being updated with the most recent updates This will help prevent Viruses Worms Trojans on your system Click Start gt Programs gt eTrust InoculateIT gt eTrust InoculateIT From the taskbar right click the eTrust icon Select Launch eTrust AntiVirus The Dashboard a DID D a Cn Drew I vhs Seer Stated aire Lb The status of the services should be started You also check this in the task manager processes to verify that the eTrust InoculateIT services are running AutoPower Corporation Copyright 2007 Page 31 AntiVirus Updates You can also click on Scanner Signature Update Services and view the scheduled download time and frequency You can also change the time and frequency for the scheduled downloads We recommend that schedul
9. Aj vous Fonee waiting io be written So the co 7 Fk Dolar n Double click on your CD drive letter Then in the white space to the right it doesn t matter where right click and go down to paste Click on Paste Right Click in this white space to get the drop down menu as shown gee Favor ooh pep 02 2 Jen drm 1 Larga Click on Paste Fia oral Potter Toke Vine Exec my om Fi LI bp hian Kus D Sha bot malos Hinks these Eee mm zT Bj eh carp bi eureen Liri Pi SAM 50 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management You will see the print jobs being copied iin ro jagen Looked Secondo rae aal Foke cl Bem nes M eran ma Dir You will then see the print jobs display on the screen E Austri ng Aranit men seer furor Beg dee Erin G Notice the print jobs do not have a name How do you know what these print jobs are Fe
10. er Lya ri a s wf Lees _ AutoPower Corporation Copyright 2007 Page 67 How to Add New User AutoPower Click OK You will see your new user added to the group rmm ammi cutive wether Users and Co Click OK to exit this screen Page 68 AutoPower Corporation Copyright 2007 How to Add a New User the AutoPower System Add the local path for the user For each new user that you add to the network you will also need to add the path that the user will be using when they logon to the AutoPower system Bie eee tae cora pilos Queries darga Tap j we SERA Gam E i i cit 5 Al controllers in th i Eg comperi aH guests Doven Controllers rp Poreigrtecurtyfrincpals 8 ee eb Hamburg m gog can Badin account For quas 2 tha arai Right Click on User s name Servers n thereon Click Properties creates COD information tron the selected ier cf UR e 2600 active Directory User Click on Profile Tab SENSIT E ren 1 a Ene in the starting path for the CP SERN E GA Conan Controller S
11. 10 17 AM TEE 107242005 10 17 EZ sure thes All CA Services should have a status of Started eile Local kan ve ksdmwnpbon 1 Descr ptim elfopkcstion Experience Lookup Process application fy Aophostion Laver Ser Proeides m mont Ap picto n Managert retala Automatic Updabes thia down ound Transfer Trarahers Files Gin CA Backup Agent far Open Files CA Backup Agent Betis Distsbase Engra Provides cist bes Brighter sover Enables the disco Brighter Domen Provdesthe man BrightStor Job Erig Maintains and ux BrightStor Mesage rombam Serwics Controller Enables reniobe x BrightStor Ereg ree the con OCA License Clerk CA Lierse Clerk emere Procedure Cal Senier the end Cipticok Event Sytem Suppr is Seem apai iha crf iy Commuter ani Services Prowidesthree m Started Server Process Launcher 9 Provideslourehf Startad AHF dient and up Startad Destri d Mle J iegretes depa Maral Extended Standard J
12. AR mr THER SALES MISFLAF AutoPower Corporation Copyright 2007 1i 2554 1 25 11 25 1 fom 297 1 1 11 25 1 1 25 13 E1125 12 1 22 134 11 25 12 25 17 om 11 25 17 25 1 1 22 184 11 25 10 li 29 1 11 25 19 11 25 11 fi 23 280 11 25 42 ff 25 402 fis fads fa 25 42 0m fii Seed som 11 25 48 29 4 11 26 24 20 1 fi 26 e 140m i a jjam 11 26 41 fom 11 25 417 26 17 1 26 21 In 2 250m 11 25 90 I1 257B 5 08 11 25 18 11 Hi ZF ilos 11 2 413 11 2T 1 11 025 1 11 25 120m 11 25 130m 11 25 17 2T 1 11 25 1Hcm 25 hom 11 25 18 IL Z9 1i 11 25 1909 11 25 19 11 25 98 bi 23 9 20 29420 fh 22 11 25 27 111254209 11 25 43a0m 11 25 44 10 11 2 BHo 11 76 41 om 26 140m 11 2 lt 14 11 26 140 ii gs jam 11 76 16 11126551709 11 26 17 11 26 21 11 26 24 TELC fi 26 2 3m ELAPSER T TRE xBLDHUTES 8 8 n a 8 8 n a 8 1 8 1 g u 8 8 8 8 a d n n 8 8 8 8 n n 8 8 g u 15 Windows Server Tasks BACKUP SCHEDULI NG ROTATI ON The most important part of any
13. Click Overwrite Existing File Click on Received Data Button Click on Start Capture 8 e T DEESSSEn VE 42 Piura kie Tigre Ts lm Click on the Overwrite Existing file button Click on the Received data button Click on Start Capture In Accuterm You will be back at a TCL prompt gt Your Screen will display as shown below LL DEW OFS Bi EE Dk Took venae Cae ee uu After clicking Start Capture you will be back at a TCL prompt in Accuterm are at IEL BAD CEXISERWER 1 8 synths Vacrkonder pevzcra dm Bem Beeps ab x Sortie o 100 22 AutoPower Corporation Copyright 2007 Page 55 Archiving Reports to a CD amp Spooler Management Type in the following SPOOL LIST PRINTER EODPTR and press NaruTerm IKI POC cra 181 SPOOL LIST PRINTER eRe OARS ws SPOOL LIST PRINTER _ and press te ID Reset If your EOD printer is named EODEOM make sure you type that This has to be the name of the printer where the spool jobs are held for the EOD or EOM B DESCEEPVER CL B ors es EH Enhanced e AHC OF gee 2 Ampoi i This command will display a l
14. DESQTOP user name lier The ieee Ta FizHelp Feskkwd FizHckup F4strase 1 i 3 4 b amp Operator Number Enter the User s operator number Printer Group Enter the printer group that this operator will be defaulting to Start Menu Enter the Start Menu Enter the highest starting menu for this user Spooler Access Should this User have access to the Spooler Y N File Maintenance Is this operator allowed to perform file maintenance Credit Memo s Is this operator allowed to enter credit memos Release Credit Holds Is this operator allowed to release credit holds Time Clock Manager Enter N YN or YY for timeclock access editing Enter N if this user does not have timeclock access Enter if the user has timeclock access but he cannot edit the timeclock entries Enter Y Y if the user can access the timeclock menu and edit the timeclock entries Stock Adj Locations Enter allowable stock adjust locations separated by commas or ALL Inventory Locations Enter this operator s default inventory location Department Number Enter this operator s default department or for choices AutoPower Corporation Copyright 2007 Page 75 How to Setup Login User Arby Access Is this operator allowed to use ARBy Language Preference Enter the operator s language preference EN or FR If this field 1s left blank the language preference will be English TCL OK Is TCL OK for
15. Directory Users anal wipe Atem IT 0 T _ In the local path field type h Active Dir Users and Cons Remote como Senices Suec sadn new user This will be the eae account where this new a TT user will be when he logs onto the AutoPower m Horee fide m Loca past accourir aopa system 0 0 Click OK AutoPower Corporation Copyright 2007 Page 69 How to Add New User AutoPower Create a new user using an existing user s setup Right Click an existing user s name FS ED ie Cea Tee dh Active Directory Computer Wars 23 obiectis Saved Queries i d All decani conty oes in thi j quests T na B i aant uma peor phere Group Damgnatadariminisir Ls pw Mere bers in ha group can Duii in account for quest Fare um ir tie group cari C cat Wet rm 1 COR CE I SP Deio Computes ears Xd objects Saved Queries cil E Buln Campucar EHE Down Contr E E ragio by Prin ala T Fem bars intha group can Duit in aori For Group For the Help arvurg in His group cari d adm
16. Fies Ready bo B Fies Reach to B Fies to B Files bo Fies to B Fies Reach to B Fies Reach to B Fies each to B Fies Ready to B Fie Rex to B t5 Fiss to HB HDI Click on Write these files to CD n Archiving Sepocts to dor Ward Edt eet Format p Table Window Hep TE cp writing Wizard Welcome to the CD Writing Wizard The wear d helps pou write or record your files io a CD recording the rame you Want to cres in ti just click Hit ce the ba low CE res ras Fike Ready fo B F Beachy ba 1 Files i Fie bo Fike Ready Files Ready bo Rexdy toB Fike Ready ra B Hera Files being writeri m the CD replace any Ales akash cn thes CD F they hras the ame gs qui dE s Pel Close the wizard after the files heres been written um ET OO ELS PAEH gt O0333EHD i 00394 SHO y 0335 13 2005 3 Fis Rexjy bo E 113005 3 Files Ready fo 6 1 13 XK 3 Fike Rely oG 1713 2005 3 Files Lead to B ap od337 SHO L325 1 Fee Ready 00383 SHO We 171302005 3 Fis Ready nB cm E EI n uw AenTemz kz F Wes aning n 4 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp
17. to a users group Right Click the group where this new user will be a member of tere BT 1 bbs 1 E ige l m Rome i e A BP nom Li OREL dum mx Hi 2 A OD ima ELT Click Properties The Users Properties screen below will display The description will be completed automatically ixi WCF Users Properties Group name pre windows 2000 WOF Users Description Group Security Distribution Group scope Global Universal Page 66 AutoPower Corporation Copyright 2007 How to Add a New User on the AutoPower System Click on the Members tab J WCF Users Properties E dea General Members Member OF Managed By WEFSERN locals sers WICFSERY local Users WICFSERY local Lsers WICFSERY local Users WICFSERY local Users WICFSERY local Users WHFFSERY local Users W EFSERV lacal Ll sers W EFSERV sers Training Traini wv CFSERV lacal U sers Click Add Type in the name of the new User that should be added to this group w Arve errs Con pee Dr ectory Users end ci tht aber dn ame nou B E Trang Tran WFE FA local Cancel mm Anne
18. 00 ou cu NU ou cu ou eu ou on Cu Bl E T amp Hepess cynthia Wieatheress cynthia winlogan gxe SYSTEM l WIHAIORO EXE 31 532 Cyr e show processes from al users Prccesses 42 CPU Usage 189 commlE Change 233 12 AutoPower Corporation Copyright 2007 Page 37 Windows Task Manager You can also click on the APPLICATIONS tab and see what programs are running or not running In our example below AutoPower System Reference Guide document is open and is running Also ATWIN2K2 Accuterm program is running LI Windows Task Manager Fie wew Wipdows Heb TAEAO TAEHAE gm M Applications Pracesses Performance Netuni Me 4 Gimus ulj System Reference Guide doc Micro nmm Running HP Laserjet 9000 PEL Running Ec Documents and Settingsoynithia AUTOPOWE Running and Settings omthia AJ TOPOWE Running gt Eras New Task di CAJ Usage Committ Charge 234M 12 The Performance tab displays a dynamic overview of your computer s performance including graphs for CPU and memory usage This monitor shows how frequently the server is moving data from memory to disk and vice versa Ll Windows Task otee Hep Applications Processes Performance CFI Lege CR Usage Hist
19. 217040158 EICO40z 5HD HD Eionn a Set 0404 5 0404 571 sonos Isl oo405 5PL bal Ones Hn 00405 SPL ef O04 10 5HO 1 0412 12 SPL imloo4135HD 00413 5 Aai SPL ldoo415 HD 2H After verifying that the jobs were indeed successfully saved to a CD or DVD it is recommended to delete the jobs in the printer spooler This is only recommended once a month to clear the printer spooler after the jobs have been saved to a CD or DVD and been verified This can be done by highlighting all jobs in the printer spooler and doing a right click and selecting delete You are finished If you are PC Savvy you can create a folder on the CD for each month and then put the reports in that month s folder Page 60 AutoPower Corporation Copyright 2007 Spooler Backup If your print services should stop because of too many jobs in the spooler you need to clean out your spooler after you have copied your jobs to a CD or to another folder Click on Start gt Settings gt Control Panel gt Administrative Tools gt Services and right click on Print Spool Click Start this will turn your print spooler services back on again AutoPower Corporation Copyright 2007 Page 61 How to Add New User Windows 2003 How To ADD A NEW USER ON THE WI N2003 OPERATI SYSTEM
20. p AutoPower Corporation Copyright 2007 Page 19 ARCserve Backup Verification Verify that you are getting complete and error free backups From the Server Desktop click on the ARCserve Icon The ARCserve Brightstor Backup window will display as shown below AR Peek Homes nie Eck start SEE pu Mrs uires Van Heb S Que Start tot Job Status Ay oos v Restore Server and Security Domaini arnar Isar Hama _ Yh carve Backup tha ab Find cet about thi data pretactian ralutian Technica visit Zupporimonnect pee on CA eb spe gat Falp ith pons i Link to tha arhiagd E Hauz paga on web gite 20 onn Jab Status Sieur gau merker jebe Er cn thia lagu Backup Manager Sanfique i nnd r bmit Perfor TE in recone nua foe bci Mangge War riore deales Help qou to mense the database records Gat cn hg as dlog pA manage Wa enger You about dunna AutoPower Corporation Copyright 2007 ARCserve Backup Verification Click on Job Status In this window you can verify if the backup job completely finished You can see at what time the next scheduled backup j
21. 21 Bee AH Fia Databunr Preming Juk ES 1 5702 23 0 ie EDO Di Dita aes Jobe Le Pm 2 SR Dick Jak Ernari 1 LLAD L E MA HH eel AU BARST Ha ecd Faded Do aace Fran Boh Reo E idee BU Mises LSS ncs Per 57 BATH 212808 Dec AA enean Franina Jai Ej Job ese es DERI 18 Du bert Pepe Jah SR 10 2323 Ge IQ I DAR ELIF 12 72 7 2280048 re Donor Joh ER 10 22 22 Se GAEL Tob BEF ce Dia bor TA e 10 7 STR bad LAE ng dal RH Fn PRAE Cant 22 AutoPower Corporation Copyright 2007 Restoring ARCserve Backup RESTORI NG Please do not perform this task without first contacting AutoPower Support about what files should be restored This can cause some major issues if the wrong files are restored Restoring files with BrightStor ARCserve Backup is easy and intuitive Select the files that you want to restore and choose the location where you
22. AutoPower Corporation Copyright 2007 Page 3 End of Day Closing Automated EOD CLOSI NG AUTOMATED PROCESS The End User who is running the End of Day Procedure needs to have administrator rights from the Windows System The End of Day 15 a scheduled process in your Task Scheduler in Windows It is set to perform the UV Backup to File File Save and then your End of Day will run The Task Scheduler can be located by clicking on Start Settings Control Panel Scheduled Task Click on Scheduled Tasks 6 o amp Add Haecenas Adic Oa eee Dues and fni enim Rar Toni Lipi ED gB 3 gt 19 Fikia Fark So Conti Boxen and Srami Largus 4 Explorer rt The Task Scheduler screen below will display Run Time Last Run Time Fyer E rinde ch 1055 00 IMEN OR SM 1141 02006 At 10 00 every 10 00 00 PM 11 1 2006 10 00 00 PM 10 31 2008 m Juvbackuptafile Ar 9 00 PM every 9 00 00 11 1 2006 9 00 00 1013172006 A windows Update At 8 00 every 9 8 00 00 PM 11 1 2006 8 00 00 PM 10 31 2006 The Task Scheduler will show the EOD and UV Backup Jobs that scheduled to be run daily You will see when the next scheduled time that 1s set for the EOD and Backup and the last run time You could also have other programs that are schedule to run besides the EOD and the Backup programs The UV Back
23. Event ID can be used by Administrative Support to help understand what occurred in the system Source The source of the event This can be the name of a program a system component or an individual component of a large program The type of event This be one of the following five types Error Warning Information Success Audit or Failure Audit Category A classification of the event by the event source This is primarily used in the security log Event Types The description of each event that 15 logged depends on the type of event Each event in a log can be classified into one of the following types Information Blue I inside a white circle An event that describes the successful operation of a task such as an application driver or service For example an Information event is logged when a network driver loads successfully Warning Yellow Warning Triangle warning 11 7 2006 3 45 2 hone 1517 SYSTEM DDxY1321 An event that 15 not necessarily significant however may indicate the possible occurrence of a future problem For example a Warning message is logged when disk space starts to run low Error Red X EB Error 11 2 2006 4 06 10 Application Error hone 1000 DDXxY1321 An event that describes a significant problem such as the failure of a critical task Error events may involve data loss or loss of functionality For example an Error event is logged if a service fails to
24. LISTU to see who is logged onto the system gt LISTU uid User No User Name Terminal No Login Time 0 1276 NT AUTHORITYNsystem uvdlock 1276 May 7 18 03 197615 1340 ABCSERVER hollis telnet 1340 May 15 05 23 197615 1500 ABCSERVER hollis telnet 1500 May 15 05 58 0 1836 ABCSERVERWutopower phantom 1836 8 13 52 197616 1984 ABCSERVER wmiller telnet 1984 May 15 06 03 197616 1752 ABCSERVER wmiller telnet 1752 May 15 06 14 If would like to see what program the user is running prior to logging them off you can type in PORT STATUS at the TCL prompt gt PORT STATUS and press ENTER gt MASTER OFF user for documentation purpose use user 1500 or LO user command AutoPower Corporation Copyright 2007 Page 83 How Logoff a User in Universe EXAMPLE gt MASTER OFF 1500 or LO 1500 gt LISTU uid User No User Name Terminal No Login Time 0 1276 NT AUTHORITYNystem uvdlock 1276 May 7 18 03 197615 1340 ABCSERVER Mollis telnet 1340 May 15 05 23 a 0 1836 ABCSERVER AUTOPOWER 1836 MAY 8 13 52 197616 1984 ABCSERVER wmiller telnet 1984 15 06 03 197616 1752 ABCSERVER wmiller telnet 1752 15 06 14 USER 1500 IS NO LONGER LOGGED ON REMEMBER PHANTOM PORT FOR NT ABCSERVER autopower phantom SHOULD NOT BE LOGGED OFF Page 84 AutoPower Corporation Copyright 2007 Smart UPS 1500VA SMART UPS 1500VA The Smart UPS 1500VA is the current Un interrupted Power Supply that is the most com
25. Sleep Timer screen below Type in sleep time using the military format of time and press enter Page 12 AutoPower Corporation Copyright 2007 End of Month Closing Not Automated SLEEP TIMER Current Time 09 33 44 Sleep Until _ Countdown i 8 am 9 am 18 am 11 am This process will sleep until the time that you entered and then the EOM will start processing Below 16 the first screen that you will see after the EOM has been started End of Manth Process Monitar Started 89 15am Total Time Step Process Start stop E lapsed Work Area Begin End or Month Pracess Process You will then see each End of Month process as it starts and stops on this screen You will also see how long it takes for each process to successfully complete AutoPower Corporation Copyright 2007 Page 13 End of Month Closing Not Automated Mon tar Started 89 36am Tatal Time 8 1m Step Process start Stop Elapsed AGE THE A R ACCOUNTS a COMPUTE SERVICE CHARGES FIMAMCE CHARGE JOURNAL CREATE DAILY GL TRANSACTIONS 16 POST SERVICE CHARGES TO A R jbam 36am AGE THE ASR ACCOUNTS A R MOMTHLY CASH RECEIPTS JOUR 3 36am Jham A R ADJUSTHEATS JOURHA Mam Tham SALES amp ASR GEHERAL LEDGER ACI bam 1 i 1 h F 8 9 Work Area It is with the completion of this process that all the monthly information
26. The process to add a New User on the Windows 2003 operating system is usually performed at the server console unless the user making the addition or change has administrator rights Using the Programs Menu Click Start highlight Administrative Tools and double click Active Directory Users and Computers r m zompukerz security groups and other objects x on the Actes Directa F 17 ee Motu T m t 1 E MN ER zm i 1 237 k oe AN 1 t Ho Esen E e Services BP termined Services Manager Page 62 AutoPower Corporation Copyright 2007 How to Add New User Windows 2003 gt Highlight the word NEW gt Click on USER Lr T 1j 1 Euli in sccaunt For n Penbeiolibkqgoup se Seas n he AutoPower Corporation Copyright 2007 Page 63 How to Add a New User in Windows 2003 The following screen below will display Type in the user s First name Last name The Full name field will complete automatically Type in the logon name in the User logon name field The domain name will fill in automatically The path will default to the correct path New Object User E X Create VW EFSERV local Lsers First name Last name Full name User logon name cw DFSERV lacal is User logon name pre Windowe 2000 WCFSERVUN Cancel After completing the user s information Click Next to add the
27. an example listing of the third party vendors You may have more third party software on your system Of course anytime you may have questions about which vendor to contact with third party issues please contact AutoPower support at 407 695 7300 or e mail support autopower com Page 40 AutoPower Corporation Copyright 2007 Archiving Reports to a CD amp Spooler Management Spooler Backup Did you know you should backup your spool folder and clean it out at LEAST every quarter If not this can cause problems when your spooler reaches over 16 000 print jobs and locks up the windows print spooler service which will dump out users during the invoice creation process You can always backup the spool folder to a CD and label the CD with its contents You can also setup EOM EOD folders on your hard drive and move your print jobs to these folders and then delete the jobs in the spooler Right Click Start gt Explore gt Windows System32 gt Spool ARCHIVING REPORTS TO A CD It is recommended to Archive the print spooler reports to a CD or DVD that are in your EOD EOM print spooler once a month after your end of month process has run Step 1 Setup a Share called PRINTERS Folder on the Main Server for the EOD EOM Printer This will allow you to access the printer s folder from your PC GO TO YOUR MAIN SERVER This step only needs to be done just this first time for the initial setup Once you have set this up on your system you never
28. backup plan is that they are actually being performed The AutoPower software should be backed up daily using a party backup software We currently endorse Computer Associates Brightstor ARCserve backup software Before we discuss using backup software let s take a moment to discuss your tape rotation procedure that will be an integral part of your disaster recovery plan Using the tape rotation strategy provides several benefits It protects your data using a minimum number of tapes It reduces wear and tear on tapes and tape heads It provides a systematic approach to tape storage that ensures the highest possible protection for your data and gives you an easy way to locate stored files AutoPower suggest that you use a 10 day tape rotation 2 Week Rotation For Daily Backups and 5 Month Rotation For Month End Backups Please label your tapes with the information below You have 3 sets of tapes in the rotation Week number 1 Monday Friday Week number 2 Monday Friday and the last set of tapes are your Monthly backups Label your tapes as follows SAT pev c olm c 1 c LABEL None MON 1 TUES 1 WED 1 THU 1 FRI 1 WEEK 2 ee fe ee LLL e LLL o LABEL None MON 2 TUES 2 WED 2 THU 2 FRI 2 MONTHLY JAN FEB MAR APR MAY LABEL MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 JUN JUL AUG SEP OCT LABEL MONTH 1 MONTH 2 MONTH 3 MONTH 5 MONTH 6 NOV DEC LABEL MONTH 1 MONTH 2 Page 16 A
29. failed or is operating slowly Note The TEMP LED might also be lit MEM memory failure LED next to the failing DIMM is on CPU microprocessor failure LED next to the failing microprocessor is on PCI PCI error LED on system board at failing adapter will also be lit VRM VRM or integrated VRD failed LED next to the failing VRM 15 on DASD RAID hard disk drive failure check drive LED or RAID failure check LEDs Note This LED will also be lit when a hard disk drive 1s removed from the server 1 Besure the fans are operating correctly and the airflow is good so that the drive is not overheating SERVICE PROCESSOR BUS service processor error EVENT LOG system warning has occurred CPU VRM mismatch microprocessor does not match VRM or VRD AutoPower Corporation Copyright 2007 Page 81 Lights on the Front of the Server The Operating System does not need to be functional for the Light Path Diagnostics to function Blue Remind Button You can use the Remind button to place the front panel systenrerror light into a Remind mode By pressing the button you acknowledge the failure but indicate that you will not take immediate action Not recommended If a new failure occurs the LED will turn on again In the Remind mode the systenrerror light flashes every 2 seconds The system error light remains in Remind mode until one of the following situations occur e All known problems are resolved e The system is restarted e new prob
30. for yes to continue with the End of Day Process or type in E and press Enter to Exit completely out of this screen SLEEP TIMER Current Time 15 58 39 Sleep Until 70 00 00 Countdown lp 3p 4p 5p bp To ESI Hg n n n If you select for Yes to continue with the End of Day process you will see the countdown begin AutoPower Corporation Copyright 2007 Page 7 End of Day Closing Not Automated SLEEP TIMER Current Time 16 04 4 Sleep Until 20 88 Countdown am 8 am 9 10 am 11 am 81 55 13 00 14 00 15 00 16 00 17 00 18 00 The End of Day will then start at the time that you typed this screen Morning Task One assigned employee should check the EOD printer for the End of Day reports Verify that the Overnite Execution log printed and verify that you indeed did get a complete ARCserve Backup file save If you do not get all of your reports or the Overnight Execution log does not print please call AutoPower Support immediately Also check the screen where the End of Day was initiated for any error messages that maybe displayed on the screen To verify the fail save completed go to TCL and type DOS enter Type in CD enter to change the directory Then type CD IBM to get to the IBM Directory Next type DIR which will display the directory You should see the following screen Directory of D IBM 04 27 2006 10
31. lp RzACCESS lug KzNoteCar ds press VO MER amp Gentas arira m 0 Teneo From the Main Menu Type the letter and press You will now be at the screen shown below At a TCL prompt E P bih uH arr raw at nocere HM ro rhe menus Go to a TCL prompt in Accuterm Page 52 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management From this screen click on the TOOLS option from the menu bar D ApsuTerm 262 DEW2 CFG 31 Best Winte SRE GER gu are at TEL nter to retern to the menus Click on Tools from the Menu bar IT AssuTerm 1 7 DEV2 CFG B we Tock Benet Window Ix TE Heru 2 m D renkad Click Capture Editor Hm g eip e opire Muro YER 1 B Workorder EEE AZ Ehad Pg copture al Telnet connected to 1041522 aj Te AutoPower Corporation Copyright 2007 Page 53 Archiving Reports to a CD amp Spooler Management The screen below will display IGNORE WHAT MAY BE DISPLAYING IN THE CAPTURE TO FILE FIELD This field always retains the path where you saved your last capture CLICK ON BROWSE
32. of Day on Saturday also then you must run the EOM on this Saturday If the End of Month Friday 31 and you do not run your EOD on Saturday you can run your End of Month on Monday even though you were open for business on Saturday So if you run your End of Day 6 days a week then you might want to watch this carefully because you will more than likely be running the End of Month on a Friday Page 10 AutoPower Corporation Copyright 2007 End of Month Closing Not Automated In all cases you should always make sure that you get all of your End of Day reports and an Execution log from the End of Day on the last day of the month If any reports are missing or the Execution log did not print you should not close the month and immediately contact AutoPower Support If the End of Month runs and the prior End of Day did not complete this will cause some major issues From the Accounts Receivable Menu select the Month End Closing Menu 18 38 7846 T2778 F99 QUALITY ASSURANCE DEFAULT 09 19AM ACCOUNTS RECEIVABLE Customer A R Inquiry Customer Into Summary Customer Contacts Inquiry Customer Sales Display Cash Receipts C0 l lection Manager Reports File Maintenance Prospect Bailing List HEHU 18 Month End Closing MENU l 3 4 9 Enter Selection lack Spooter li Help R ACCES C Cata log M Notecards v VS
33. policies defined by your BrightStor ARCserve Backup administrator you might need to enter your password before you can start a restore If this is the case enter your password and then click OK The password must be the administrator password for the server to allow full control the files AutoPower Corporation Copyright 2007 Page 23 Restoring ARCserve Backup BrightStor ARCserve Backup for Laptops tt Desktops Enter your password to view the list of backed up files When the BrightStor ARCserve Backup Restore Window opens the right pane is blank except for the message illustrated in the following window The files and folders in your backup data are displayed only after you conduct a search Before conducting the search you need to decide on the criteria that you want to use in searching your backup data See Using the Search Companion below for information about search criteria Flackup Fir Lapioge G Desktop tme smyr all fh cineri brip dl gigas belle nee Bench wie Eua a Ele dee Tui C 2031 he nip az Hit Using the Search Companion The Search Companion helps you search your backup data for specific files or folders to restore You can enter search criteria to limit the data displayed in the right pane Page 24 AutoPower Corporation Copyright 2007 Restoring ARCserve Backup Search Comperio
34. rri Grier Darke DP ince ME unen inte DL We will now create a Table of Contents Li aihn i r T Click on Write these files to CD S dnbos Proof a M Click on Write these files to CD This will write the reports to the CD Now the reports have successfully been copied to a CD As you notice that the names are stored on the CD are not descriptive of the data 1n the report The steps below will walk you through creating a Table of Contents so you know the data each report number represents AutoPower Corporation Copyright 2007 Page 51 Archiving Reports to CD amp Spooler Management We are still at your PC Work Station The second step we will be doing will be to Create a Table of Contents for the information that we will be copying to the CD We will create this Table of Contents using Accuterm Logon to Accuterm Logto AutoPower Hage JRF CFG 131 re Mie T Bund Dier H gc BA ARB ORAS B81 12 79085 T3737 P933 quai ASSURANCE CPAIGETITODEFAULT 85 72PM MATH Inwentery RENU rder Entry Work Order Management Sules Analysis Accounts eceivable Utility Programs HEHU Emd DF Day Procedure Enter Selection in the letter to go to TCL and lock 5zSpna ler
35. want to restore the files Restoring Your Files To restore your files open the BrightStor ARCserve Backup Restore window Click on the ARCserve Manager icon fright tor eek Home Lu Quick Start Configuration WA rice Heb SS Se SS eg ee IE Gd M Rad MEME EL n Joh ftatus Sgi i Cui Quick Start ig Reckup Jab Statu Dpmaini kn menter Bun jebe Er 2 eleli check Ena loge CLP Mangar nnd bedig jbr User Hama Rosters Mamagcr Parton complete data eecoaery Cien rua pol back ice my AR Cranes Backup cn tha Web Manege voor storage desires Find e thi peamiar data psctactiari P galutian 3 D i Helps you to mene the database recentis i vient eirca cA seb site Eo m gat hed oth icc preblam We Report Monyaer TUS 3 ast barad on tha databasa aee bi 5 Hu k to th E H b Link to tha archiagd E Maaz paga on vg Used f ae manage Tha angi B Hori ies T Shout events during Depending upon the
36. 1 86 B1 86 Lee Lila B1 86 11 0186 I1 B1 86 ei 112812 11781796 11 81 84 DELITE 11781796 D 2 01 65 I p ZABT recordem Bt THE ACCOUNTS LEPMPIUTE SERVICE CHARGES FIMAmCE CHARGE JOURHAL CREATE DAILY DL PRST CHARGES A F mt THE ACOOUATS M ATHY CAGH RECEIPTS AAR MONTHLY JUURHAL SALES amp GENERAL LEDGER ACTIVITY SURRY Dally REGISTER ETLCEIVAHLE ACE TRIAL C MHHTSRIONS REGISTER EECEIVAHLE ACTIVITY REPORT DETAIL REPORT CusT MEK SALES SURRIARY RPT VENDE IHSUERAMNCE EXPIRATION DELTVERY TICKET REPORT VENDORE SHIPPING VALUE SEPORT POF CLEES INVENTORY ROLL REPORTS VALUE EEPGETS OF SERIALIZED UMTS VENDOR PROFIT REPORTS BRAHCH ROL REPQ RT VENDOR HALES REPORT FOR LOCATION LOSTHALES LOZTSALES FILE PURGE amp DDREEAME ROLL SALES DATA IN 5 cv FILE PERGE BHIY MHIT FILE INTER BRANCH TEAHEFER amp ADJ REPORT EUM FINA MEM RIODDUNTS REPORT AR FILES APPLY CREDITS INVUICEN PERGE PATE THADTCES BAL ARES HINSEKDEFMIME
37. 10 04 27 2006 10 10 11 15 2006 05 45 11 14 2006 06 46a 11 15 2006 05 45 11 14 2006 11 10 02 05 2003 04 17 02 17 2006 10 38 10 04 2004 08 26 02 05 2003 04 19 Evening Task Set the Sleep Timer for the End of Day as shown above Page 8 DIR DIR 15 110 168 576 backup bkup 60 298 807 backuplog last 60 315 787 backuplog txt 48 734 033 filelist DIR unishared DIR UV DIR UV Admin DIR UVODBC AutoPower Corporation Copyright 2007 End of Day Closing Not Automated Overnight Execution Log Example Se He Ee P m m E a 7 LI Jg 1 8 8 Ng I I S E E ei ie e T Mer T d d 1l lg s 8 I1 1 Lh MEE in 8 I 1I 8 EN LU
38. Begin Capture Click on Browse Capture File _ _ _ _ _ __ r Made A prSnurce Browse New file only Received data Overwrite existing file 7 Printer data C Append existing file Capture To Clipboard zx Text only strip control codes Filter SJ SELECT THE CD ROM DRIVE Tile Capiure E rr Select your CD Drive uy Parse i Dec Dream cp seme po Type in the File name that you would emo i like to name the index tI named this Lie x Tos one EODO131 TXT i Unwed Dario Shortcuts Boas This tells me that this was the End of cries roro Day Reports for January 31 T ie Heber Click on Save D Cynthia s 6 CEVA CFG 23 8 m EEN LE gt AZ 271 DIT t iT TOME ne Z8 ni fron 10 000 30 Type in the file name that you would like to name this index Click on Save Page 54 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management Your will be back at the capture screen in Accuterm umm roll EX pa th Feet EET SB beh F
39. CRITICAL PROCESSES FOR YOUR COMPUTER SYSTEM 525 Technology Park Suite 109 Lake Mary FL 32746 www autopower com Ph 407 695 7300 Fax 407 695 8001 Copyright Notice Copyright Notice AutoPower Corporation makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose AutoPower Corporation shall not be liable for errors constrained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The software described in this document is furnished under a license agreement or on disclosure agreement The software may be used or copied only in accordance with the terms of the agreement This document contains proprietary information which is protected by copyright laws All rights are reserved No part of this document may be copied reproduced transmitted or translated into another language in any form or by any means electronic or mechanical for any purpose without the express written permission of AutoPower Corporation The information contained in this document is subject to change without prior notice Companies names and data used in examples herein are fictitious unless otherwise noted Other product names mentioned herein may be trademarks or registered trademarks of the respective companies MS is a trademark of Microsoft 5 is a trademark of System Builder
40. E Each log entry 15 classified by type and contains header information and a description of the event Viewer ction view e ER amp Event Viewer Loca Aprica 2 89 vens Application Type Date jempue Security System Dmir mati AyInrormati 3D Informe Ji Informati Jo Infor mati A Infor matt Dnr mat amni mari warn infer mat D Informati 3pInformati informat 177917000 15 230 2060 200 200 200 zoe 10 30 2006 10 30 200 Oy Soy 2006 TO 102 10 26 zone 10 26 2006 Lc LD LD CD CD cu Qc OI C or nl aime ex rib Canker Li Seo Center rj LoadPerf LogdPert ex Laren Canter 1321 1321 1321 DO 321 521 2011521 20117321 2211321 DU 1321 DOGxY 1321 Dx Y 1321 Dx Y 3321 DoxY 321 1321 321 Field Descriptions Date The date the event occurred Time The time the event occurred User The user name that was logged on when the event occurred Computer The name of the computer where the event occurred Page 34 AutoPower Corporation Copyright 2007 Using Event Viewer Event ID An event number that identifies the event type The
41. Fee 325 GB Page 48 Flash 0 Flash Flash 0 Shocks Flash 0 Flash Shock n Flach D Shoo kyasye Flach 0 Shokre Flach 0 Flash Shocks Flash 0 Shocks Flash O Flach hited d Faz D Shock Flach 0 hor Flach 0 Shocks Flash Shocks Flash hoch Flash d Flash Flach 0 Fash D Shockwave Flach 0 Cia kun Esch rl WANS oe 4 15 11122000 4 38 PH 11271272000 4 38 PH 11 122000 4 39 PH 1171222000 4 38 PH 1122000 4 38 PM T1220 802 PM 11427202 602 PM 1112 802 PM 11H zz 202 6 02 PH 11412 000 6 02 PH 11274200 512 PH PH PH 272002 5612 PH W220 512PH WANS oe 517 PH 11122100 5127 PH 1131272000 917 PH 1154272 K0 51 PH 1109220 17 PH 11 722 5r 2b PH T1 T2720 2 5 25 PM 11 7270 00 amp 2b PM 114 2 202 6256 PM i n AutoPower Corporation Copyright 2007 Archiving Reports to a CD amp Spooler Management 4 copy these reports to the CD you need to select them first To select all of the reports click Edit on the Menu Bar and Select T 77 WDevserverkprinters Hr Geel Took _
42. H Imwent ry rder Entry MENU Work Order Management MIIPS Analysis MENU Accounts Receivable HEHU ltility Programs Fnd DF Day Procedure Enter Selection TC C lock Spoo ler 1 R ACCESS log N NoteCards A Autowai Y VST FAX The Automatic Daily Update screen will display as shown below AUTOMATIC DALLY UPDATE AU TO UPDATE 15 32 47 88 2006 This procedure will perform one of the following 1 BAILY FILE BACKUP AND EHD UF DAY UPDATE FILE BACKUP OHLY j E 0 0 UPDATE nter Selection Page 6 AutoPower Corporation Copyright 2007 End of Day Closing Not Automated Type in option 1 Daily File Backup and End of Day Update and press Enter The Sleep Timer screen will display as shown below SLEEP TIMER Current Time 15 51 Sleep Until _ Countdown am 13 00 8 am 14 00 9 am 15 00 19 am 16 00 pm 11 am 17 00 pm 12 00 17 am 18 00 b pm 24 Frier the Free to glein titii pm pm pm neu mw i n Sg uw wg i oH oH oH Ho gu iu 5 43 em n 3 uw mw i The current time of day will be displayed You must type in the time that you wish the End of Day to start Type the time Military format as shown on the screen The next prompt will be Accept Y N Y Yes N E Exit You can change the time that you entered by typing in and pressing enter or type in Y
43. IP ress key to continue 10 PREP ies 2 Cyr a D DEACH 2 m INDDEEDSEPDVER Emar M aequi 2 head Dn corrected bo 1000327 Start 2 m Tre fro oben 1 S dh rM s 4 You will see a message at the bottom of the screen telling you that you have files waiting to be writing to a CD The screen below will display AutoPower Corporation Copyright 2007 Page 57 Archiving Reports to a CD amp Spooler Management z Archiving Reports a dac Mierocofi Word Edt Wew reert Format Teds Widow pep Normal Times Haw Roman 12 ERU FEIE amp Aces 9 0 ER Gsen Ganga Yahon CO Writing Tasks rite these files to Cp d termpor any Fila and Fodor Tasks Publish the folder 10 tre 2 Share thi folder Other Places Conipuer 4 Hetwnrk Flaces id c03725HD o0373 HD igi 00374 SHO An 00375 5HD ii 0325 HD I2 00387 1713 2005 3 Laas 5 l l3 xx 3 1 13 2005 3 1 13 2005 1 13 2005 3 1 13 2005 3 1 13 2005 3 1 13 2005 3 113 2X5 3 1 13 2005 9 171372205 3 111372005 3 1713 2005 3 1 L3 XX 5 3 1132005 3 1 13 2005 3 iLa 2x05 5 Fies Rady to B Rex to B Fies Ready Fies Ready to B to E
44. M reports to a CD you will need a PC with a CD burrer Now you are ready to copy the reports from the Print Spooler 1 From the Desktop click My NETWORK PLACES The screen will be slightly different if you are running Windows 2000 2003 When the window opens it will list all printers that are shared on the Network You will see the printer that we just shared out UL kimmi Dina Double Click on the Printers Folder If you do not see the PRINTERS folder after the share has been setup check with your system administrator for your permission rights T AutoPower Corporation Copyright 2007 Page 47 Archiving Reports to a CD amp Spooler Management Printers and Faxes File Edit wiew Favorites Tools Help 4 Back t Search 4 Folders a A Address Printers and Faxes Epson hp LaserJet LaserJet HP LaserJet KDHP on ActionLase 1300 PL5 2300 Serie 2300 sho KAREN Fr 222 E RFBARCODE uvdeFault DOUBLE CLICK ON THE EODEOM PRINTER Your printer may be named EODPTR 10 objects 47 Start Printers and Faxes E LJ BP 10 21 AM 3 Double click on the Printer EODPTR Printer This will display a list of the print jobs currently in the printer spooler from the EOD Runs PAINTERS on F aeserves The Onli Selec n denm wes descrnplin spaciy TAS BB B iced 2 BO GB
45. SR COMTROL cpadgett 2 4 871 1 EOD ACCOUNTS cpadgett 437 1 TE 15047 1 nevacre 35 P 5 RERO Bea errercec Bhim Scape of 2 corrected re 10 00 22 Once you have pressed thru all of the reports and you are back to the TCL prompt go back and click on the Tools option on the menu bar Page 56 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management Then Click on Capture from the Tools drop down menu fuccuTernmn 281 2 125 entries rinter Acrobat Distiller I entries rinter VPCVTHM OE TUA TA entries rinter XAAREBSROHP Pss key to continue entries E canus Wibod I m TA OMERE UM B2 Reno Wepre pura OT ag Tant 7 corrected co 10 00 22 Click on END CAPTURE IXi IDEYLCFA EY _ AX B ee Took piel inde Hi Cees Bie BF entries rinter oblivion CLICK ON END CAPTURE 8 5 rinter Na entries Capture rinter ARBPRIMIER 10 enirtes Printer Acrobat POF Write 10 entries Printer Acrobat Distille 8 entries Finter Printer VwKAREWSKIH
46. Spooler Management Click on Next 23 Avchiving Reports to Word te nost window Hor n ED Wizard Dix n t L ch data Ties tha CD The files will then be copied to the CD T E m E 5 ii mhi VOOR AE 2 4 4 lt pri 1 peres Li zKZ A ira The files will then to the CD On this CD we will have the Table of Contents which list the name of the reports Also we will have the reports copied to the CD AutoPower Corporation Copyright 2007 Page 59 Archiving Reports to a CD amp Spooler Management L AscuTarm 2K DEV2 2 cdt Took nes De 8 Ha Moy Edt yew Favorites Took Hep gea Printer UVDEFAULT ob Job descripti 28456 EOD WO STATUS 98457 EOD OVER ESTI 245 20458 EOD OVER DUE 0360 Statements Wi 00363 Universe 10371 Universe 280377 Universe 20373 EOD IMVOTCE Folders 44 pu EREE 800360 521 E noes Bon3cisp C ku cen 00363 51 0972 z 001371 5HD HER 80037 55 lp pz ao0pclewinzk x p2003 icai E tsocopcewnzkrp Musi m 13 5 2100379 Boor miOD3BO CHO 200174 5 1803 6 EOD BALAN 00375 00379 EOD WO STATUS MOVED 200177 0 x co
47. T FAX From the Month End Closing Menu select the End of Month Processing Menu 18 18 7886 T2278 P939 QUALITY ASSURANCE HMALLORY DEFAULT 09 21AM MONTH END CLOSING End of Month Processing l M Statements L U M Statement Hessage UR Cross Reference Integrity Check Resalutiarn Inter Selection TC Clock S Spoaler llle Ip R ACCESS C2Cata log M NoteCards V VST FAY The E O M process is a required option The completion of this process makes it possible to interface the Accounts Receivable and Sales with the General Ledger AutoPower Corporation Copyright 2007 Page 11 End of Month Closing Not Automated End of Month Processing A R REPORTS REPORTS INVENTORY REPORTS AND UPDATE A R UPDATE DALES ANALYSIS REPORTS Press RETURN to CONTINUE or to EXIT Only from the screen should this process be stopped and then only by the use of the E as noted in the screen above This process should never be interrupted or stopped using any other manner If you would like to exit this window prior to running your E O M type in the letter E to exit You must use a UPPER CASE in order to exit out If you should start the EOD instead of the EOM you can let the EOD complete and then run your E O M process If you should have questions on the E O M process please contact AutoPower Support Department After pressing Enter to continue you will see the
48. TION RARE SEARCH RE EUILD VWEHDOR HARE SEAECH fh PFO THVEHEE FELE TASE PROGRAMS PROCEDURE 006 GUILDO FILE REBUILD FHO X amp ET FILE OG REBUILD Dh REBUILD XKEF FILE Oh SERTALIZED 5 Ui nn IH PROCKREF FILI CHECK FOR AVERAGE COST UPDATE ELT COSTS REBUILD CHECK AHDE ADJUST LL SAVE LIST CHEAT UDG CALCULATE VALUE OF A HEW 1 TH CRTELTSTG START TIME 2 gt pm pum pm L46 um za pum LX pm 6pm Lan nm Id pm 1 Pg wd ua 2298832228583 Page 9 End of Month Closing Not Automated MONTH END CLOSING MENU THIS 1 A MANUAL PROCESS You must initiate the EOM process from the menu The End User who is running the End of Month Procedure needs to have administrator rights from the Windows System The end of month process generates A R statements A R reports generates counterman reports inventory reports updates inventory updates A R and prints sales analysis reports Some of these reports and A R statements may be held in your spooler to print at a later time This i
49. YSTEM Setting up a new user in the AutoPower system requires the following 1 A user is required to be setup on the Network side on the server prior to adding the user to the AutoPower System See previous page instruction How to Add a New User on the Windows 2003 This Is A Two Step Process 1 An Operator Salesman Number must be setup 2 A Login User F M must be setup How to Setup the Operator Salesman Number Logto the AutoPower System at the Main Menu go to Utilities Program MENU and then go to the Operator Salesperson F M You may want to enter and review first an existing salesman operator number compatible to the new salesman number so that the settings are the same SALESPERSOM FILE HATITENAMCI salesman lumber _ 1 Hame File Haintenance Password Credit Hold Release lt Price Change Authorization Passward Shop Cost per Hour LET Shep Billing Rate per Hour Location 2 etc limeclock 9 Employee Payroll Humber nter the number AutoPower Corporation Copyright 2007 Page 73 How to Add a New User on the AutoPower System Salesman Number Enter a new salesman number 2 File Maintenance Password password here If not leave blank 3 Credit Hold Release Password enter a password here If not leave blank 4 Price Change Authorization Password If the salesma
50. amp Windows 2003 Server Application log The application log contains events logged by programs For example a database program may record a file error in the application log Security log The security log records events such as valid and invalid logon attempts as well as events related to resource use such as the creating opening or deleting of files For example when logon auditing 1s enabled an event 1s recorded in the security log each time a user attempts to log on to the computer You must be logged on as Administrator or as a member of the Administrators group in order to turn on use and specify which events are recorded in the security log System log The system log contains events logged by Windows XP or Windows 2003 Server system components For example if a driver fails to load during startup an event is recorded in the system log Windows predetermines the events that are logged by system components To access the Event Viewer in Windows Click Start Settings Control Panel gt Administrative Tools Event Viewer You can also access detail information about a Log event Double Click on the event and a description will be displayed AutoPower Corporation Copyright 2007 Page 33 Using Event Viewer H Everti Dj Eri emer Ent eser B orsi 8 Hane Type 0 d Ei iprit Log Spplication Error 3 Sey Lon a Haman Log niens Ema A
51. archeving Reparti te EB des gt Mizrosaft Weed ew nit Test ince Hop hin ms Times Apra BIUIESTXHE ee 1 4 Edt Foris Bes Poker 1 H JL Took d F Caren i Frick C a cr TEM SPO Frye Oren Bree with Paint hon Pra c F Cu Haid aps Fi LE UETTeng iy ue cz B CURE ANS a LO dnr M rraanit Weed Arret Tace pep Fa hor 12 ESZE EZ ae ie kiiy nouem hm Derr vo pe 7 Select option Share this Folder Click on OK Click on Share this Folder Type in the share name of PRINTERS Click Apply Click OK The process to Share the Printers Folders is complete You may use this procedure to share any folder from any PC the network also Page 46 AutoPower Corporation Copyright 2007 Archiving Reports to CD amp Spooler Management FROM THIS POINT FORWARD YOU WILL ALWAYS START FROM HERE TO COPY THE SPOOLER TO A CD You will not have to follow step 1 again GO TO YOUR PC WORKSTATI ON THAT HAS THE CD BURNER Step 2 The next step 1s to copy the reports to your CD This step will be done from your workstation PC To copy the EOD EO
52. ative rights in windows Please contact Computer Associates Support 800 832 6827 if you are experiencing issues with the ARCserve Software Page 18 AutoPower Corporation Copyright 2007 ARCserve Backup Verification How TO VERI FY ARCSERVE BACKUPS Click Start Settings gt Control Panel gt Administrative Tools gt Services Ph Administrative Tools He view Took pep 23 2 seach gt poder C 53 Administ ahve Toots hans Date Modi Hed File ond Folder Tasks on nio 1078 2007 nie LY 2008 9 04 miu gd Configure Tour Server Wead ty zo non s Sources IO SOS 6308 GF Cond Panel ali File System 10 6 2005 B i08 Ag Documents Mri Everk 106 05 8508 3 My Conpuber Haana idha 6408 Places B Loo Security Poli 11442006 0 23 Biruang Your Sore 1112 2006 11 52 MET Frama sick 1 iQ 6 205 A Framom 1 2005 E05 bowed Paria 1015720 B ica Be Peformance 1070572005 107572005 EA 107572005 11 08 AM 1015 2005 AM 1076 2005 5112 2006 10112 1072572005 10122 AM 2006 10122 AM Uni eres Help 1022006 10 22 AM terse Control 10 17 gp Uni erse hot ee
53. ave stopped responding You can also assess the activity of running processes using as many as fifteen parameters and see graphs and data on CPU and memory usage In addition if you are connected to a network you can view network status and see how your network 15 functioning The Processes tab shows information about the processes running on your computer For example you can display information on CPU and memory usage page faults handle count and a number of other parameters This 15 a great tool if your system 15 slow or 15 slowing down allowing you to determine cause You can also view the sessions that have an error system errors and potential system bottlenecks You can look in the CPU column and find the highest number in the column and then look at the Image name to the left and you will know what process 15 slowing down the computer L3 Windows Task Manager Fie Options wew Hep Apnlratiorz Prooess2s Pert mance Image Leer ESEE SVS TER OUTLOOK EXE cynthia Fes rion Aye Sow mi ES SVS Eug SYSTEM enaglt3z ee cinthia sponku ere SYSTEM SYSTEM exa SE hest ere SYSTEM exe HETINCRK LOCAL SERVICE Sater SYSTEM Xie SYSTEM Peer 1 58 EBD E 4 572 K 2 000 E 222 5 056 GEHE 4 495 4 072 17 944 K e ORS K NI 212 16K ou eu
54. diagnostic features You can also get more information by accessing www apc com support and enter your product number 990 1062A Page 86 AutoPower Corporation Copyright 2007 AutoPower Corporation Copyright 2007 Page 87
55. ed downloads take place daily figmature Lipda e Schedule Inarina Dgkgemu ji Echaduk al Enable D renin ect 7 306 2 00 2g If you should have issues with the eTrust InoculateIT software or question give us a call or contact Computer Associates at 1 800 832 6827 with your maintenance agreement information View eTrust results Click view Log Viewer Select Scheduled scanner and view complete times for scans and review any infections that were found The distributed events should also be viewed to insure the signature updates are being applied to the system Page 32 AutoPower Corporation Copyright 2007 Using Event Viewer USI NG THE EVENT VI EWER SYSTEM APPLI CATI ON The Event Viewer is used to view and manage event logs in Microsoft Windows XP and Windows 2003 Server An event would be any significant occurrence in the system or in a program that requires you to be notified or an entry added to a log The Event Log Service records application security and system events in the Event Viewer You can obtain information about your hardware software and system components and monitor security events on a local or remote computer Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems There are 3 types of Event logs that are recorded in Windows XP s
56. ee ur idcm baie DR Chua TR RH TE WDR 3 ot eM L Ghd Lj Lire a Lp Ore 5 7E LM Tif 3 2B x Lilo p Les WINT LIIG T AutoPower Corporation Copyright 2007 Page 49 Archiving Reports to CD amp Spooler Management Then go to the down arrow as shown below on the address bar and click on your CD Drive he El Click on the down arrow on the address bar Edt ew Foire Took Hi Quo Q fem ieri Cr Click on your CD Drive F phar prias Li bh Wy Comper 35 Bopp 0863 Loca EI m Bk Comm Pare Paces PETERE s Fascia Gin A Mte Prrwer hiew m rosy SHO IKE SHO Pi 1 152005 1 2H Mhr 200 74 5 hearer 84 ies Pianos SHO Fic l L cub 3 28 TERN Bersm JIE IB AM Dixi EM eo cH SHE Fie 28 AM THE LoS moms EHD Re ILC E DH AM Geor um TRE AM zio EHD BE 2B LISS SHEA LI LY Bue 20 choir ez porn EHO Fiz lI LT TDI E
57. have to do this again You need to share the printer s folder on the server 50 you can access it from any PC These steps MUST be performed at the main server 1 On the Server Right Click On Start from the Task Bar at the bottom of the screen Right Click on Start COO ee a mE 2 Left click on Explore AutoPower Corporation Copyright 2007 Page 41 Archiving Reports to a CD amp Spooler Management CO alasi DE OX peri hme Tace ina a Heu EE RE Os h Dag EE ee ET ti L ki OE i 1 i E 1 5 Chapter 1 ort eom bis nid uu i mi Eid Flos ca ey n ril d iu Pene P e Jh mehr prr eet m rmn a 1 E Li ma T FE 9 a rs Left click on Explorer i 1 al El 1 1 4 1 L ar reale d bri sr RATER eee on FR eee Y Gar O Fokkers D Folders Cocument My Computer 62 G sal gt AUDBEN F cA LIC 1 System volume Informa
58. inister The 8 vendors count Reber col War Coast Week C ped regum 1 keen Crashes met caper information the sse che di eer YE 70 AutoPower Corporation Copyright 2007 How to Add a New User on the AutoPower System The screen below will display Complete the new user s information as shown WELI SERYW S amp Ymanizec mcA ywrhere Renate EX Drk etre Lr Sj Dh iim o DG AXP PR a ere _ E I Duc Ler Click Next Type in the new user password Type in the same password again in the Confirm Password field New Object User Create in WEFSERWV Iocal Users Password Confirm password Password never expires Account is disabled gt a Cancel lt Back Click Next AutoPower Corporation Copyright 2007 Page 71 How to Add a New User in AutoPower The following screen will display Click Finish New Object User X Create WLFSERY lacal llsers When you click Finish the following object will be created Full name TEST User logon name TES Ty CFSERY local The user must change the password at next logon j Cancel lt Back Page 72 AutoPower Corporation Copyright 2007 How to Add a New User on the AutoPower System How To A NEW USER ON THE AUTOPOWER S
59. ist of the jobs that are in the spooler Shown in the example below Press the Enter key until you have went thru the complete list and you are back to another TCL prompt AgeuTeem 2X2 DEVICE 2 Press Enter until you are back at a TCL prompt This will scroll all the report names on the screen M Lk Took Dag i Beso Wiri RHO FP rinter uvdetault ob Job description UEN name Pri Forms Cos Status Delay i56 EOD WO STATUS RE annetm 254 1547 1 467 EOD OVER ESTIMAT annette 2534 3581 1 9468 FOO OVER DUE W0 annette P4 1886 1 883608 Statements Will rgaozar 754 598717 1 493683 Universe annette 2585 1 8371 Uni Verse Cpadgeti 25 1858 1 377 Universe cpadgett 2 1873 1 8373 EOD IMVOTCE REGI cpadgett v4 45414 1 8574 EOD WI IMVOICE cpadgett 254 45144 1 8375 EOD OUT OF BALAN cpadgett 254 5 176 EOD G L BALANCE cpadgett 254 1 00577 EOD POSTING cpadgett 254 nam 1 9378 EOD LIME ITEM DE cpadgey 254 18177 28379 EOD W STATUS RE 254 3346 1 any key to continue Once you have pressed EOD OVER ESTIMAT cpadgett 00351 OVER DUE Wi addetti 254 508 1 thru all of the report 038 EOD MID SALES 10 cpadgett 254 4419 1 1 8383 FOD ASR INTEGRIT ee uie 754 542 1 names then click on Tools 0384 EOD ASR ACTIVITY cpadgett P534 35578 1 185 A
60. lashing rapidly it indicates that there is activity on a hard disk drive Systen information LED When this amber LED is on the server power supplies are non redundant or some other non critical event has occurred The event is recorded in the error log Check the light path diagnostic panel for more information Systenrerror LED When this amber LED is lit it indicates that a system error has occurred Use the diagnostic LED panel and the system service label on the inside of the left side cover to further isolate the CITOI System locator LED Use this LED to visually locate the server among other servers You can use IBM Director to light this LED remotely Ethemet transmit receive activity LED Tx Rx 1 or Tx Rx 2 When these two green LEDs are lit they indicate that there 1s activity between the server and the network Page 80 AutoPower Corporation Copyright 2007 Lights on the Front of the Computer What component failures can the Light Path Diagnostic detect On the left side of the computer you will see the diagnostic panel below LA REMIND POWER SUPPLY 2 MEMORY DASD PCI X E 12 CPU S ERR VRM BUS e SERVICE PROCESSOR BUS Diagnostics panel lit LED NMI non maskable interrupt occurred S ERR soft error TEMP temperature exceeded a threshold level Note The FAN LED might also be lit Make sure that all fans are operating correctly FAN a fan
61. lem occurs You can use the Remind button to delay server maintenance until a later time Also resetting the systenrerror light enables the LED to react to another error If the LED is still solid from the first error it will mask additional errors Rear view The following illustration shows the connectors and LEDs on the rear of the server __ Keyboard connector Mouse connector ASM s Parallel connector Ethernet link LED Serial 1 connector Hemote Supervisor 7 Adapter SlimLine Ethernet Ethernet activity LED _ USB 1 connector Power cord connector power LED DC power LED Ethernet link 2 status LED Ethernet connectors 1 and 2 USB 2 connector Ethernet link 1 ae Video connector status LED Serial 2 connector Your system may be different because it was custom ordered Page 82 AutoPower Corporation Copyright 2007 How to Logoff a User in Universe How TO LOGOFF A USER IN UNIVERSE From time to time you might need to log someone off of the system Sometimes employees do not exit correctly out of a program which leaves their Universe license in an active status and they find that they cannot log back on because all of the licenses Universe are in use You might see the message Universe License limit has been reached Type in the letter at any AutoPower Menu You will now be at a TCL prompt gt Type in the word
62. load during startup As a general rule a white X inside a red circle should be cause for alarm that something is not right These errors require further research to determine root cause and corrective action Success Audit Security log Yellow key ef Success 7 13 2005 7 18 5 OQfficellpdatev3 hone G DDxY1321 An event that describes the successful completion of an audited security event For example a Success Audit event is logged when a user logs on to the computer AutoPower Corporation Copyright 2007 Page 35 Using Event Viewer Failure Audit Security log A Silver lock amp jFalure 7 7 2005 3 51 0 OfficeUpdatev3 Mone 0 M A DDXY1321 An event that describes an audited security event that did not complete successfully For example a Failure Audit may be logged when a user cannot access a network drive Page 36 AutoPower Corporation Copyright 2007 Windows Task Manager WINDOWS TASK MANAGER To access the windows Task Manager click on Start Run and type in taskmgr and press enter You can also access task manager by pressing Control Alt delete and click on task manager tab Task Manager provides information about programs and processes running on your computer It also displays the most commonly used performance measures for processes You can use Task Manager to monitor key indicators of your computer s performance You can see the status of the programs that are running and end programs that h
63. ments MAINTENANCE AGREEMENTS VERY MPORTANT It is very important to renew your Maintenance Agreements Since some of the software and hardware on your system are purchased from Third party vendors you must be very careful before letting a maintenance agreement expire The repercussions from a nomrenewal on a maintenance agreement can be costly This can also mean being down for not just hours but days because the third party vendor may service their customers who have active maintenance agreements prior to the customers who call in for time and material It is advisable to renew the maintenance agreements Annual maintenance agreements that are not renewed can adversely impact any future upgrades of your third party hardware and software Service and support will be provided but for an additional cost based on the third party rates in effect at the time Check your warranties to see when they expire AutoPower will monitor your renewal dates however mistakes happen Don t put this in the hands of a vendor to manager for you Keep a current list of agreements and expiration dates by your server and check dates often If you don t receive your update to an agreement then call us for support Letting a contract lapse is usually a bad situation Example of Third Party Support and Maintenance Renewal are Universe IBM ARCserve Computer Associates 800 832 6827 ETrust InoculateIT Computer Associates 800 832 6827 SB Client This 1s just
64. mon UPS that is purchased with your AutoPower system The front panel of the UPS will look like the diagram below SMART LIPPS FRONT Fewer On Power Of 020420 BORO 0 oo Battery Charge 230v gos e 024 Dir bier Charge Online The enline LED when the UPS unire power r the nected equipment JF the LED nat hi the UPS 15 either not turned ON oz is sup battery power AVR Trim LED ailfuminates inchoate the UPS corpensaizng dor a bogh utility voltage AutoPower Corporation Copyright 2007 Page 85 Smart UPS 1500 Thus LED ilhumimates te mdacate the LIPS 1 compensating for low uni When the or atre y newer TED is lit the UPS is supphane battery power io re connecred eque ar When on banery the UFS sounds alarn four beeps every 50 secos Overload The LED ittteninares ad the LIPS emis a alam tone when 80 E iindirson s Replace Battery Fmlizre of a bajery self test causes the UPS a emit short beeps bar one aud the replace darey LED illoranates Refer Tron blesheateg in the Battery The imer LED Flashen and hort beep emitted every two Discennmected vecors to medicae the battery 15 disconnected x Automate Sel Test The UPS performs a antoma
65. mputer from viruses and security threats Windows can be set so that you are notified when these updates need to be installed You can set your Windows to update automatically by clicking on Start gt Settings Control Panel Automatic Updates We don t recommend Automatic updates on the server because the system will do a re boot after the install We recommend using the option Download updates for me but let me choose when to install them ev Peres eek twp ic LT LET ur cri nm Tasker md Lines ean Srmirsemi This will allow the updates to be downloaded but you will choose the time to install them as shown below If you selected Automatic recommended the updates will require a reboot The reboot 15 automatic which may not be convenient based on other scheduled jobs that could be running such as filesaves backups or EOD processing aubora coni ie check for sed install bem for pou cn Aimi lotr bes mew ip rpcirke Ul oft ane bafonz are other D Aubassatsc recommended i Aromasin hy recommenced upceries fme ma compie smd retal tem updates for ma but kt ma choose whan io metal them me donis auto mertiesd iy dankado reini them Iun auto metic Updates Your raras
66. n is authorized to change prices enter a password here If not leave blank Option 5 amp 6 if the company is setup for vehicle repair shop program then the following would need to be filled in If not leave blank and continue to option 7 5 Shop Cost per Hour 6 Shop Billing Rate per Hour 7 Location W1 W2 etc here 8 Time clock Password to be entered here 9 Employee Payroll Number Leave blank if the Payroll Module is not being utilized Page 74 AutoPower Corporation Copyright 2007 How to Setup a User s Login How TO SETUP A LOGI N USER Logto the AutoPower System at the Main Menu go to Utilities Program MENU and then go to the Login User Name F M TIP Compare an existing Salesman Operator number to the new salesman number so that the settings are the same 11 83 7886 Part 1844 OPERATOR FILE IM PF M LOGIN ID Operator Mumber Cust Priv Lvl Printer Group 8 Scroll Alert BARS start Menu ER 21 Sales History D E Spooler Access Collection Notes File Haintenance _ 73 Remote Login _ Credit 4 MitoCat Style Release Credit Holds Hime Clock Manager Stock Adj Locations Inventory Locations Department Humber 2 ARBy 5 language Preference LS LIS i ais osten od Credit Hold Que Menu Profile Allowed to see cost
67. n location and be well ventilated AutoPower Corporation Copyright 2007 Page 77 Proper Computer Room Environment You may want to purchase keyboard covers These keyboard covers allow the use of the keyboard through the cover but protect the circuits from dirt and dust Never place anything on top of a terminal or monitor or restrict the air into the air vents in any fashion The life of your terminals monitors and PC s will be reduced if the unit experiences excessive heat over a period of time Printers Printers need to be kept cool dry and clean Over time paper dust will accumulate inside a printer Periodically clean the dust out of your printers Refer to the printer installation manuals for specifics on your printer Page 78 AutoPower Corporation Copyright 2007 Lights on the Front of the Computer Li GHTS ON THE FRONT OF THE SERVER The lights on the front of the server are indicator lights about the hardware status of your system If you should see an amber light on the front of the server this 15 an indication that something 15 failing on the system You should contact the system administrator so that they can inspect the Light Path Diagnostic panel The component with the failure will be lit with an amber light Front view The following illustration shows the controls LEDs and connectors on the front of the server Note The front bezel door is not shown so that the drive bays are visible Operato
68. ncally when mined ca amd every weeks chereniter ire define the self test the UPS briefly operates the commected equep iem cm baer Ifthe UPS fails ihe self test the bare LED x Hehe and unrmediately to paliw operador The connected equipment 25 not affected by filed test Recharge the battery for 24 hours and perform anether t Els the battery mast be replaced You can perform a manual Self Test by pressing and holding the Test button for a few seconds to initiate the self test If the utility power fails the Smart UPS switches to battery operation automatically While running on battery an alarm beeps four times every 30 seconds Press the Test button front panel to silence the UPS alarm for the current alarm only If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is exhausted If you should have a power failure you should be prepared to shutdown before the UPS turns off If you are using the Power Chute software it will perform an orderly shutdown if you are not available to shutdown the system during a power failure The shutdown time is approximately 6 8 minutes This time is a setting in the PowerChute software The AutoPower programmer installs the UPS hardware and the PowerChute software Please read the user s manual that is provided with your hardware so that you are familiar with the UPS and it s
69. nctions that you can perform Quick references to both are provided at the end of this chapter To select a single file for restoration click it once A green check mark appears To select all files click Edit from the menu bar then Select all Page 26 AutoPower Corporation Copyright 2007 Restoring ARCserve Backup Restoring the Selected Files After you have selected the files to restore you can choose to restore them to their original locations or to an alternative location Use the Restore Now and the Restore to Folder buttons on the toolbar as described below To restore the files to their original locations click the Restore Now button The restore starts immediately Important Be careful when restoring files to their original locations The restored files will overwrite any existing copies of the files that are still in the original location To restore the files to an alternative location click the Restore To Folder button The Browse for Folder dialog opens Select an alternative location in which to restore the files then click OK The restore starts immediately You canalso right click the files to open a drop down menu From the menu you can choose whether you want to restore the file to its original location or to another folder tor ARCserve Backup for Laptops Desktops Restore Fla Edt e Hal i T Search Dorpenrion Meme Cidon he Mette t Ag hanson bitheas Personal Pict
70. ntro Panal 08387 EOD MID SALES 5 AUTOR ower New Documentation J036 10385 EOD A R CONTR siiis zBO0373 5PL 283 74 EOD W1 THVOIC Pregam Fes 00374 5HD 2837 5 EOD OUT OF BA RECYCLER 375 5 20377 EOD G L POSTI Ca System volume Information Bb 28378 EOD LINE ie 7400376 5FL mon TEIG DE yebwark Places 2 1383 EOD A R INTEG Sess 10384 EOD ASR ACTI m Rese Easy CD Creator 5 ness any key tO G uned pekto short E cyntha s Workorder m d 223241 Amz start g Momot amp BVO DESSERVER 3 l Auem ZKZ desc Part You will have copied both the SPL and the SHD files to the CD One is the data and the other is the program As shown in the example above on the CD we have the print jobs Then we have the table of contents to tell us what the job is Example T0038 LHI 100581 SFL aon PL BO5835HD Aowa 0384 PL monos HD mpa Eoosms sHD 20385 Boosa7 SHO Boo 387 0286 650 5 1 00385 HD 5PL gomas veopont Az Enhanced Bpcacture OF Telnet amp connected to 100 22 ag 212335 00395 B00 335 5 Eoo zar woo SHO 00 347 50 00399 sHD modiga SHO OOS 00 SPL O0401 5HD
71. ob will be executed and the results of your last backup job Please notice the status of your next job is READY the current job had a status of finished meaning it completed without errors If you have a status of incomplete you will need to view the activity log to find out what files did not backup Backup lob Sonus 11 En rere Con Fiaueelion Whites Wem Job Statue Window Help oe i Ende Adres ol cee Sic Bde e Las Res __ E B00 4M C8 Pruning a Finghed LION 1 30 4M 4 Finshed par Jeb Detail Job Log Moet Leed Serer ERER You can click on any job and view what information was backed up and the status of the job In the example below the Backup Operation finished and was successful If the Backup operation has failed you would see Backup Operation failed ap iab fiw IUe dabei bow cbe Ar G G Er er pem Lib Log SZ curent n ay LB ABE ZTEME ee pex Framing nene na Rei Anm DEDE DAC int Tois dat
72. ory PF Lane File Usage Totals Physical Mamry E Hari esi Threats 290550 Frocassas aratam Cacha 310855 Commit Charge E Kernel Memory KJ Total Total Limit Faged Paak Honpaged cesses 43 CPL Lisage 29 Commit Charge 25301 1 Page 38 AutoPower Corporation Copyright 2007 Network NETWORK It is highly recommended that the setup of your Network be documented in map format identifying all peripherals along with their inside and outside IP addresses that are connected on your network This is a very highly effective cost saving and timesaving tool when maintenance needs to be performed on your network system An example of a Network map 15 shown below Keep this map near your server for reference ac Cisco PE 515 hi i T Firgwall z Jm i acom 24 portiHub EI ETTTIITPITI Power Cordroller Pisco 2024 Suite Label each PC with its address and the name of the User AutoPower Corporation Copyright 2007 12Bk TI south o Label each server with it s inside and outside IP address Also label the firewall and routers with their inside and outside IP address T Server Port Sener S sss ra Print Serwer Label the Printer servers with 116 IP address Page 39 Maintenance Agree
73. r CSM ho Aceon the search by any or all of the criteria below part of the fila name 7 Seanch for files Search for folders Backup dates December 15 2003 1 Show kest Files You can specify the following search criteria or part of the file name Enter all or part of the file name you are looking for You can use wildcards such as the asterisk and the question mark to expand your search Use the asterisk as a substitute for one or more characters If you are looking for a file that you know starts with case but you cannot remember the rest of the file name type case The Search Companion will locate all files of any file type that begin with case To narrow the search to a specific type of file type the file extension for example case txt Use the question mark as a substitute for a single character in a name For example if you type case doc the Search Companion locates the file case doc or case2 doc but not casement doc You can also search for certain types of files by entering the file extension in the box For example the search txt would find all txt files in your backup data Search for Files Select if you want to search for files only Search for Folders Select if you want to search for folders only Backup Dates Select the backup session from which you want to restore files For instance if you want to revert
74. r 4 information CD eject button panel CD ROM dive Hi USB 3 connector activity LED es Diskette green eject button Power control button shield if installed _ Diskette drive activity LED _ Hard disk Power control __ drive status LED amber Reset drive activity button E LED green Cover release latch n d Model type serial number JP Hard disk button DLE AutoPower Corporation Copyright 2007 Page 79 Lights on the Front of the Server Operator information panel This panel contains LEDs The following illustration shows the LEDs on the operator information panel System Hard Disk Drive Information LED System Power on Activity LED Error LED LED X Ethernet System Locator LED Transmit Recerve LEDs The following LEDs are on the operator information panel System power on LED When this LED is lit and not flashing it indicates that the server is turned on When this LED 16 flashing it indicates that the server 1s turned off and still connected to an ac power source When this LED is off it indicates that ac power is not present or the power supply or the LED itself has failed A power LED is also on the rear of the server OK LED This green LED is lit only when the Front Panel LED test is performed by the Enhanced Diagnostics Hard disk drive activity LED When this green LED is f
75. re xpzno3 Ifscocpciewinak xp Progran Res ere 3 software System volume information y muckprida E WINDOWS 3a 132065 D B contra Fare a A Rieter Placus uff Recycle Bin UDOP m ew Documenta Roxio OO Creator 5 2 UMP T Lm iJ siari Wi 2 Ne irai AutoPower Corporation Copyright 2007 43 Archiving Reports to CD amp Spooler Management Wr AWINDOWEASTSTEM32 Fie Edt View Favorites Tools IX Hep From this folder Quee 0 27 po Search gr Fetters scroll down to E CYWINDOWSYSYSTEMSZ eus locate the Folders anes anas 1028 SPOOL E Gy REPAIR awi one FOLDER This is report 31033 OTETAAN le 1037 Ga Maramed not a file to the a Gh SECURITY e ServicePackFies inii Left click on the I Shele 2082 a E sefbwarecktrbution E scroll button and SRCHASST Giachbe scroll down to find SYSTEM Ty the SPOOL Folder _ CREDE E CuRIBCSENT i 1031 EU E lc 1033 E COMEMPT T DT COMEXP MSC comrepl ese 1037 CuDmractx
76. s not a system wide setup The EOM MUST be run before the first EOD of the new month If you have an automated EOD running on your system you can run the EOM anytime on the first day of the new month regardless of the entry or processing of data for the new month EOM does not run an EOD any longer so there is no harm in running an EOM during business hours The only issue with running an EOM during business hours is that the Inventory Value Report will have been affected by any transactions that have been processed prior to the EOM This is generally not a problem for a business except perhaps on the last day of your fiscal year If this 1s a problem then you will need to make sure the EOM runs before any inventory movement is recorded Just remember that the End of Month must be run before the first EOD for the new month If you do run an End of Day in the new month first then this will cause that day s business to be posted to the previous month Example You forgot to run your End of Month on January 31 Then on February 1 you continue doing business and you run an End of Day for the February 1 as normal On February you run your End of Month process it will include the February 1 day s business This End of month will include January 1 February 1 Very important If the last day of the month falls on Friday End of Month Friday 31 and you are working on Saturday for business and you run your End
77. sales receipts and adjustments are pulled together to update all A R reports This process will also compile all the information necessary to update the General Ledger The final step of pulling the information into the General ledger is completed within the General Ledger system and detailed in that document This process will produce a complete set of End of Month reports and send them to the spooler They are sent to the spooler in order to print them at another time These reports are to be used to balance your general ledger and should be maintained as an audit trail An example of an EOM Overnight Execution Log is shown on the next page Yours will probably not look exactly like this but it will be similar Page 14 AutoPower Corporation Copyright 2007 End of Month Closing Not Automated Example of the EOM Overnight Execution Log PORT HBR 1 312 ilz 312 212 d E 312 312 212 iH 11 312 12 312 14 ilz i3 18 312 17 312 1 ilz 2d L 212 22 312 P4 an Lir h wiz ST 312 alt gi 21 rir Fiz 33 312 15 312 d rir a Fiz 7m 212 29 OHRA EZECH PIA LOG TRE PEULE BRIEE ST UP TIHE 1 81 86 I 1 B1 86 D 2 L O6G I1 B1 86 1 81 84 1 01 86 Loe ae Iiron ir B
78. this user Credit Hold Que What is the operator s credit hold queue Menu Profile What 15 this operator s menu profile Allowed to see cost Y N Is this operator allowed to view cost Cust F M Priv Lvl Enter User s F M Privilege Level 1 2 3 Not active Scroll Alert BAMs Y N Will the Business Event Alert Messages scroll below Menu display This option needs special programming for it to become active Sales History O E Y N Display customer sales history during OE process Liye ah 407 095 7308 Order Entry Si 1171 EPE MLT 407 695 7300 Order Entry Hn 2 Ship To AUTOPDNWETE CUSTORER F5 Bill Ta last Sale 17 38 85 Ship DA CUSTOMER F3 Hill Ta tast Sale 12 38 43 53 3 57 TECHMBL PARE Ey ss STE 19 Price 75 BH les STE 189 Price 25 0 LAKE MART FL 32146 SIE Cast 5 45 LAKE MART FL 37 46 sis tagt 9 45 Pag H MET IBI AXABLE HACKORDEES HD H HLE I DAES UK HU Part musher aw omo sur ayo core Price Extension PX Dwa i1 E w T 628 FU 1 9 99 Press ENTER camtimup _ Collection Notes Y N Access customer s collection notes Access Collection notes from OE Remote Login Y N Is this a remote login user Some of our customers have their customers logging into their system via remote access e
79. tion UPLB DELL E Documenr and Settings muckpride 23 admirate S AUTOPCNER WIHDCWE 8 3 Application Dara E cynthia CJ wuTemp y Desktop Favorites Gy Local Settings H E D My Document Documents 4 Click on WINDOWS THIS FOLDER MAYBE WINNT If you are running an NT system this will be WINNT Page 42 AutoPower Corporation Copyright 2007 Archiving Reports to a CD amp Spooler Management Ble Edt Yew Fawontes Took gt 2 Search Folders ite Locate Your Windows Folder And Click On It amp My Documents Computer A 52 Gum Local C7 Ej C cA LX B cLIPLIB E 5 Cecuments and Settings E Administrater E AlLEers L3 cynthia AUTOPOWER DE Application Data Cookies earths ALITOPCAIUER Desktop ra Fawonbes Cy Loca settings My Documents a Phy Recent Documents 3 B Archiving Reports ve CD dos gt Microsoft Word CJ software nil System formatbon Be Edt Vw rest Format Took Table Winch Hep Mer mal m gt sewch Folders L 222 E C2 uu Iu ljzzbopcE wi
80. to a previous version of a file select the date on which the file was backed up and click Search By default the most recent date 15 selected Show Only Latest Files Select if you want to display only the most recent version of the files that have been backed up To view previous versions of your files clear this check box Click the Search button to execute the search AutoPower Corporation Copyright 2007 Page 25 Restoring ARCserve Backup Selecting the Files to Restore The BrightStor ARCserve Backup Restore window presents the backup files that match your search criteria in the right pane Brighthtar ARCserve Backup for Lapteas amp Desktops Hestare Search Canpanion ze haren Pictures 09017151730 1210203 14 32 sample Pieh par 15 27 1210203 14 32 al 31502 pg Personality Pichares GaTe 10 09 12102003 14 32 Search by any or of the beense tet FlesiAdobelAcrober Sieg 122119513 1210203 1432 eriteria below 2118 C Program Fes udabelAcrabar 5 0Lega 12 18 14 52 Bl or pert of the fie rame Sm ch for fies Search for folders Backun dates Tuesday December 2 0037 m Show only lalea D seiected 5 files in bx To sort the files click the column headers The menu bar and toolbar provide point and click access to the fu
81. up to file will always be scheduled to run before the EOD Morning Task Page 4 AutoPower Corporation Copyright 2007 End of Day Closing Automated One assigned employee should check the EOD printer for the End of Day reports Verify that the Overnite Execution log printed and verify that you did indeed get a complete UV Backup file save If you do not get all of your reports or the Overnight Execution log does not print please call AutoPower Support immediately Also check the screen where the End of Day was initiated for any error messages that may be displayed on the screen No other action 15 needed after you have confirmed that the EOD amp UV Backup was successful Brightstor ARCserve Backup 15 the tape backup performed daily This process is discussed under the Windows Server Task in this manual Suffice to say this process is critical to your disaster recovery plan and an integral part of your operation AutoPower Corporation Copyright 2007 Page 5 End of Day Closing Not Automated EOD CLOSI NG Nor AUTOMATED On the systems where the End of Day is not setup in the TASK Scheduler the End of Day will need to run from the menu every day at the end of the day s business The employee who will be running the End of Day s will need to have Administrative rights on the system From the Main Menu select option 7 End of Day Procedure and press 11 88 7846 T1937 P99 QUALITY ASSURANCE MMALLORY DEFAULT 03 24PM MAT
82. ures E2530 14 22 Computer Manlii 3ampie ipg Personality Pictures 021701 19 77 14 32 03150299 Personal Me Pictures 0311502 00 09 14 32 LJ licere bool Program Files egal lim 133 Lama 14132 lan 1 Scarch by or all af the um criteria below Original Location To Foka Al nr pari cf the pr each bor diee M ieadh kr folders Backup datar Tuesday December 02 2031 bated Herr Search 5 selected 8 fies in st If you choose Restore to Original Location the restore starts immediately AutoPower Corporation Copyright 2007 Page 27 Restoring ARCserve Backup If you choose Restore to folder the Browse for Folder dialog opens When you select the restore to location and click OK the restore starts immediately As the restore proceeds the Restoring dialog displays a progress indicator that allows you to monitor the completion status Restoring Restore Complete Dals restored successfully Done Page 28 AutoPower Corporation Copyright 2007 Windows Updates WINDOWS UPDATES Always make sure that your Windows are being updated properly This will insure that Windows will routinely check the Windows Update Web site for high priority updates that can help protect your co
83. user s passwords in the following screen New Object User E x Password password Password never expires Account is disabled M o Back Cancel Type in the new user s password and then type it in again in the confirm password field Page 64 AutoPower Corporation Copyright 2007 How to Add a New User Windows 2003 Click on Password never expires Click Next In the next screen you will see a summary of the user to be created Create WEFSERV lacal llsers When you click Finish the following object will be created Full name TEST User logon name TES TMWCFSERY local The user must change the password at next logon Click Finish The next step is adding the user to their appropriate group We set 2 groups which are called Users group and the other is the administrators group The User s group would be for example countermen and warehouse The administrators group would be for administration personnel Once added to the users group where most new users are added you will be ready to set the user up in the AutoPower application After you have created your first user on the system you can use the copy feature when creating a new user which will duplicate the user rights amp groups to the new user AutoPower Corporation Copyright 2007 Page 65 How to Add New User AutoPower Now we need to add the user TEST
84. utoPower Corporation Copyright 2007 Backup Scheduling Rotation To ensure you are changing the tapes we recommend keeping a backup log similar to the one shown to record by date the results of the backup tape used by date and tape loaded for the next scheduled backup DATE TAPE SERVER RESULTS CE 3 AutoPower Corporation Copyright 2007 Page 17 Windows Server Tasks A SUCCESSFUL SYSTEM BACKUP I S MORE THAN JUST CHANGI NG OUT THE TAPE Critical steps for a successful system backup e Become familiar with your Backup software Verify that the ARCserve software is running e Change out backup tapes daily e Verify that the backup tapes are not damaged from being used so many times The backup tapes do wear out and become damaged Pay careful attention to the physical condition of your backup tapes You may need to perform a recovery but your information may not have been saved because the tape was damaged e Verify daily that you are indeed getting a good backup Check the job status of the daily backups verify that there are no error messages If you should encounter an error message do not ignore it Common error messages are related to the condition of the tape or a malfunction with the tape drive itself e You never know when you might have a major catastrophe What would a major catastrophe do to your company Always keep some of your backup media off site e The employee who is responsible for backups must have administr
85. xample Autoconnect to check pricing and availability If this operator that is being created will have access to their system enter Y AutoCat Style 1 AutoCat menu style 12Wrenchead 2 Triad Page 76 AutoPower Corporation Copyright 2007 Proper Computer Room Environment PROPER COMPUTER ROOM RONMENT The Computer operates best in a controlled environment Environment The computer room should be Cool Temperature should be maintained between 50 and 75 degrees with the best range between 68 and 72 degrees Keep the computer away from direct sunlight or heat The computer must be well ventilated and air must flow freely through the vents in the front and back of the unit Dry Humidity should be between 40 and 60 percent Clean The room should be dust free and as clean as possible If your operation creates dust or other particles choose a location away from the source of dust Location Locate your computer and system console on a sturdy and vibration free desk or table The computer may be placed upright on the floor next to a desk or table Failure to keep a cool clean and safe environment for your computer system may cause periodic failures resulting in loss of data and loss of processing time In extreme cases you could Jeopardize your maintenance agreements Computer Equipment Peripherals Terminals and PC Thin Client Monitors Terminals and Monitors should also be placed in a cool dry and clea

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