March 2015 - Sun City Summerlin Computer Club
Contents
1. If you have computer or technical information you would like to share with members of the club send your articles to Tom Burt at tomburt89134 cox net Thank you to everyone for your contributions SCSCC Board of Directors Actions The Computer Club Board of Directors took the following actions on February 11 2015 Edith Einhorn made a motion that the minutes of the January 7 2014 Board of Director s Meeting be approved as submitted The motion was seconded by Chuck Wolff and unanimously approved by the Board Jeff Southwell made a motion that the minutes of the February 5 2014 Business Meeting be approved as submitted The motion was seconded by Irene Burt and unanimously approved by the Board Edith Einhorn made a motion to purchase 14 new HP Pavilion 17Z Touch laptops with the specifications outlined in the attached email at a cost not to exceed 10 500 The motion was seconded by Tom Kimber and unanimously approved by the Board A motion to move 10 000 from the saving account to the checking account to pay for the purchase of 14 new laptop computers for the Lab was made by Chuck Wolff The motion was seconded by Tom Burt and unanimously approved by the Board Chuck Wolff made a motion that the Board Meeting adjourn The motion was seconded by Ed Barkin and unanimously approved by the Board Gigabyte Gazette 2 March 2015 General Membership Meeting The March meeting will be held at 7 PM on Thursday March 5 at Desert Vista2. Our guest speaker will be Jim Barbee Chief of the Technology Division of the Nevada Gaming Commission Mr Barbee will speak about new advances in gaming Come join us for an informational presentation refreshments and fellowship For Club information go to www scs cc com contact Howard Verne President at 702 527 4056 or email him at pres scscc gmail com Welcome New Members The following new members joined the Computer Club between January 25 and February 28 Blair Adaway Diane Mayfield Sadie Azar Jimmy Mc Donald Bcherie Grotewold Kathy Mc Keag Lynn Grotewold Rick Ramza Joyce Howell Lee Richard Ronald Johnson Sharon Richard Sandra Johnson Suzanne Sharp Lorraine Kaufman Nancy Thomas Debora Lamkin Charles VanCise Sandy Leutze March 2015 Calendars To view the March classroom and lab calendars click the following hyperlink http www scs cc com Calendars scscc_calendar_2015 03mar pdf Gigabyte Gazette 3 March 2015 Special Interest Groups Special Interest Groups SIGs provide a forum for general discussion on a specific computer related subject Admission to all SIGs is on a first come first seated basis and is subject to the maximum allowed by fire code regulations All of the following meetings are held in the Classroom lt W gt or lt M gt or lt H gt indicate whether a SIG would be of interest to a Windows Macintosh or Hand held Device i thing or Android user Genealogy lt W gt 2nd Thursday 10 00 a
3. be made available FREE to present users of Win7 and Win8 1 before the end of the year Prerequisites Club Membership for 2015 10 Class Fee for Instructional Manual 10 comfortable with using a Mouse If you are interested in placing your name on a high priority reservation list for the next available class simply send an email message to WILKINLV5 COX NET and include the following information Include Windows 8 1 Class in the Subject Title Your first and last name Your 8 digit Sun City Summerlin Association number Your telephone number Your email address Your reservation will be acknowledged by return email Please note All hands on classes are limited to 12 participants This class fills very quickly Gigabyte Gazette 8 March 2015 Microsoft Office 2010 Featuring Word Wednesday March 18t 1 pm Presenter Howard Verne Location SCSCC Lab Microsoft Office 2010 was designed to replace older versions such as Office 2007 and 2003 The latest versions of Microsoft s productivity suite are Office 2013 and Office 365 Office 2007 2010 contains a number of new features the most notable of which is the entirely new graphical user interface ribbon replacing the menus and toolbars that have been the cornerstone of Office since its inception with a tabbed toolbar The new suite requires Windows 8 or Windows 7 or Vista or Windows XP with Service Pack 2 or 3 This presentation will provide an overview of the common fea
4. m Karen Ristic 749 6489 Genealogy is one of America s most popular and rewarding hobbies Come let us help you find your ancestors on the Internet We will explore helpful free sites and assist you in building your family tree GMail and Other Google Programs lt W M gt Ist Thursday 10 00 a m Pat Lemay 254 1499 This SIG covers Gmail as well as other Google applications All members are welcome This is your place to learn about all things Google Hardware Software Repair Lab lt W gt Every Tuesday 1 00 p m to 4 00 p m Chuck Wolff 233 6634 and George Lobue 256 0822 The Repair Lab provides CLUB MEMBERS ONLY with no cost assistance for those having upgrades and or hardware and software problems with their computers Bring in only your PC tower and your problems Our TECH team will give you our best effort Be sure to mark your cables so you can re connect when you get home Gigabyte Gazette Internet Investing lt W M gt 3rd Thursday 9 00 a m in even months Next meeting April 16 Tom Burt 341 7095 The Internet Investing SIG provides a forum for members interested in using Internet resources for researching and managing investments to meet discuss and learn more about the topic The SIG s target audience is members with intermediate computer skills and investment experience but all members are welcome iPad SIG lt iPod iPhone iPad gt 4th Thursday 10 a m Zane Clark 562 3684 T
5. of frustration I browsed to http 192 168 100 1 to check the modem s signal levels and logs to see what was going on The logs indicated a high incidence of ranging errors and T3 timeouts and whenever a T4 timeout would occur the modem would reboot I learned from searching online that this rebooting is actually part of the DOCSIS 3 0 standard When signal levels on the four upstream channels get too low the modem automatically resets and reacquires the connection to the cable service I tried some mechanical remedies I disconnected both ends of the coaxial cable from the wall and from the cable modem and then reconnected making sure both ends were snugly tightened I moved other electrical wires and a plug strip away from the cable modem and the coaxial cable I also plugged the cable modem s AC adapter into a battery backed outlet on one of our uninterruptable power supplies After that the modem seemed to be working much better The logs showed almost no T3 timeouts So I thought I had resolved the problem However by the next day the modem again reset itself The resets were occurring less often but not gone I called Cox support and their trouble shooting computer did some tests and then remotely reset the SB6141 After that the modem ran fine for about 8 hours and then again began its periodic rebooting I Gigabyte Gazette 13 March 2015 called Cox again and got to a human tech who was monitoring the signal levels I had
6. those who wish to participate listen reflect or inquire Kaffee Klatch lt W M H gt Every Tuesday 8 30 a m Sandy Mintz 838 2525 This KK is for all users from beginning to advanced The KK discussions are not restricted to any one subject computer platform or computer knowledge level but should be computer or technology related We will try to answer your questions help you keep your systems updated and provide some useful tips and tricks If you have a tip or information you would like to share we encourage you to bring it in and share since the SCSCC is built on neighbor helping neighbor The fellowship is great the coffee is good and the education received from the KK attendees is priceless Stop by on Tuesday morning and have a cup of coffee with us Windows 8 Tutorial lt W gt First and Third Saturdays at 10 30 am Tutor Bill Wilkinson Each session will be devoted to assisting new Windows 8 owners in becoming familiar and comfortable with Microsoft s newest operating system for desktop and laptop computers Assistance will be given individually or in small groups as circumstances warrant Bill s notes are available by clicking HERE Gigabyte Gazette 6 March 2015 March 2015 Classes Because there are a limited number of computer stations available for hands on participation pre registration is necessary for all classes See individual class descriptions for details on how to register THE NEW BOOT CAMP
7. CLASS for Windows Vista Win7 and Win8 1 Users No class in March Next dates TBA Lead instructor Bill Wilkinson Place Your Name on the Registration List for the Next Three Session Class Dates to be Determined as Interest Dictates Each Session Meets from 9 am noon Course Description Boot Camp is an introductory course designed for residents who are novice users of the Microsoft Windows operating system It also serves as an excellent review for intermediate users who want to fill some gaps in their computer knowledge This hands on class has a limited enrollment of 12 with each participant working at an individual computer station in the Computer Lab A team of lead instructor and four coaches will provide step by step instruction that will include demonstrations guided practice and individual coaching assistance These strategies will be covered Secrets for using the mouse and the keyboard effectively Basic vocabulary needed for an understanding of Windows Vista Win 7 and Win 8 1 Managing and organizing your personal data files documents pictures videos and music Protecting your computer from viruses and other malware Safely downloading and installing applications from the Internet Efficient and safe use of an Internet browser and search engine Manage compose send and receive email messages Course Fee 10 for current club members 20 for non members Materials include a step by step user s manual
8. The Gigabyte Gazette The Monthly Newsletter of the Sun City Summerlin Computer Club March 2015 Table of Contents President s Message nunmehr Haan aaa ana 1 Issue Contributors ni 2 SUDMISSIONS Welcome mn na eieaa eo eaeko Anane aoaaa eaea 2 SCSCC Board of Directors Actions ana 2 General Membership Meeting uurssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 Welcome New Members uuusuu02240000nn0n0nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 March 2015 Calendars s0 suuu00444 rnanan aian anaana tamaaa aaae a aaaea aaah aeiaai akaoa 3 Special Interest Groups s sssnnssnsnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn mn nnmnnn nnen 4 Kaffee Klatches issis senisesse anan aannaaien a 6 March 2015 Classes vi lecinetas caitutinlisutatidaprtetineridusadunicedinatitutiensddutinepihetadusitestenvihutinssdsuthasns 7 March 2015 Seminars naar 10 Tom s TECH NOES anna 13 iPad News and RT ande 15 Kretchmar s Ko rner c 44048 44 erden 16 March Lab Monitor Schedule isiieccacciciccscciscsenccascceaceascdancnadccenceasceenaaasccacsaccesnsetaduanadawe 18 Gigabyte Gazette i March 2015 President s Message by Howard Verne Dear Computer Club and friends 2015 is off to an excellent start Our seminars and classes are being well attended with so many of you updating your knowledge and skills Our members have a growing interest in laptops sma
9. and an 8 GB flash drive Registration Details To be placed on a high priority wait list for the next available Boot Camp class please SEND AN EMAIL MESSAGE TO WILKINLV5 COX NET and provide the following information Include Boot Camp in the Subject Title Your first and last name Your 8 digit Sun City Summerlin Association number Your telephone number Your email address Your pre registration interest and position in the queue will be acknowledged Gigabyte Gazette 7 March 2015 WINDOWS 8 1 the Basics and Beyond A NINE HOUR HANDS ON CLASS 9 am to noon on March 9 10 amp 12 Lead Instructor Bill Wilkinson Place Your Name on the Pre Registration List for the Next Three Session Class Dates to be Determined as Interest Dictates Each Session Meets from 9 am noon This 9 hour hands on class delivered by a team of an instructor and five coaches will provide participants with a printed manual with over 100 step by step strategies and procedures geared specifically to Windows 8 1 In addition we will provide some tips on how to effortlessly make your Windows 8 1 machine look and feel like your favorite earlier edition of Windows either XP Vista or Win7 Now that s comfort having the familiarity of your old computer combined with the speed and power of the Windows 8 1 system As an aside we will also take a sneak preview of some of the features of Windows 10 Microsoft s newest operating system which will
10. either E Books and E Book Readers 2015 Monday March 30 at 9 AM Presenter Tom Burt Location SCSCC Classroom Electronic Books E books are a steadily growing segment of the book market At the same time the landscape for book reading devices has evolved away from dedicated book reading devices to software applications that run on PCs tablets and smart phones This 2 hour seminar will review how to download free and purchased E books from various popular online stores We ll briefly cover a few of the common E book file formats and a software tool you can use to convert between them We ll look at several popular E book reader programs for PCs and tablets and how to download and install them We ll also look at how to check out E books from the latest website interface of the Clark County Library And we ll save time for your questions The target audience for this seminar is all SCSCC members who have Boot Camp or higher level experience Updated presentation notes will be available about March 22 at http www scscc club smnr E Books_and E Readers Seminar pdf Gigabyte Gazette 12 March 2015 Tom s Tech Notes Cable Modem Frustrations Tom Burt SCSCC Vice President In August of 2014 Cox Communications doubled the speed of their high speed Internet service For mid tier Premium customers the new top speed went from 25 to 50 M bits down With Cox s Power boost feature the actual rate for downloads was ab
11. explained to her all of my own attempts to fix As an aside we had a Cox service tech out about two years ago to clean up all of the cable wiring with new splitters and connectors so our wiring should have been in decent shape The second support rep advised that my modem s upstream signal levels were very weak which indicated that my modem was defective She suggested that I return it to Arris Motorola for an under warranty replacement Before calling Cox I had also searched the web for other reports of this problem for the SB6141 and found legions of customers of Cox Comcast and Time Warner who have had the same timeout reboot problems In most cases even after many service calls from the cable companies the problems were not resolved The modem works well much of the time and then gets a flurry of ranging errors and timeouts and then reboots itself After that it runs well for a few hours or even a day and then the cycle repeats One interesting article I read noted that the SB6141 s AC to DC power adapter only outputs 12 volts 750 milliamps of power That poster tried substituting a 12 volts 1000 milliamps adapter and said all his problems cleared up Excited I found a 12 volt 1000 milliamp adapter in my box of old parts from a Linksys router but the power connector end that would plug into the cable modem was slightly too large I still have other things to try including calling Motorola support and arranging for a new modem H
12. for dates and times Google it I do this often in the iPad labs when I am stumped on a question Google seldom fails to come up with an answer Come to the computer lab on Saturday mornings Ed Hedin is there most Saturdays to answer your questions Find your answer in a manual and you don t need to buy one The public library has many current manuals You can take your iPad to the library bring several of the manuals to a table and browse through them to find the answer You can also use the library s WiFi hot spot to go online Go to iBooks on your device and download a free PDF manual that will be available on your device whenever you need help Call or email me with your question Often I can help you by email or on the phone I will even meet with you in person if you are unable to attend one of the iPad sessions Phone 702 332 5747 email zclark cox net Gigabyte Gazette 15 March 2015 Kretchmar s Korner By David Kretchmar Computer Hardware Technician Superfish Your Browser is Under Attack It s always been a good idea to clean a new computer of all pre installed bloat ware The bloat ware has usually consisted of useless icons and trial versions of programs such as security suites or a trial of the latest retail version of Microsoft Office Recently a major producer of computers for consumers Lenovo released new computers with a major security flaw already built in Superfish New Lenovo PCs shipped bet
13. get audience is beginner to intermediate digital photography users but all members are welcome March 2015 Kaffee Klatches Kaffee Klatches provide a forum for general discussion on all computer related subjects Admission to all Kaffee Klatches is on a first come first seated basis and is subject to the maximum allowed by fire code regulations All of the following meetings are held in the Classroom lt W gt or lt M gt or lt H gt indicate whether a SIG would be of interest to a Windows Macintosh or Hand held Device i thing or Android user Beginners Kaffee Klatch lt W M gt First and Third Saturdays 9 00 a m Bill Wilkinson 233 4977 If you are a novice or near beginner computer user or if you just want some refresher information together with a refreshing cup of coffee then jump start or recharge your computing knowledge by attending the BKK sessions At each session attendees will explore from one to four topics of particular interest to beginners and near beginners The topics are always announced a couple of days in advance via e mail to SCSCC members who have subscribed to the club s message board Each topic is presented in a step by step manner and is supported by how to notes that can be easily and conveniently downloaded from the BKK web page Following each up front presentation of one or more topics approximately 60 minutes in duration an informal open ended Question and Answer period takes place for
14. his SIG will be your forum for learning about and discussing the Apple iPhone iPod and iPad tablet devices It s for Apple hand held device owners of all experience levels Macintosh Users Group lt M H gt 2nd and 4th Tuesday 6 30 p m Ed Barkin 243 6597 and Rose Mary D Aloisio 255 2813 This SIG is for Macintosh users of all experience levels We will have Q amp A so bring your questions and or problems March 2015 Photoshop lt W gt 2nd and 4th Wednesdays 6 30 p m Un moderated discussion group This SIG covers many of the basic elements found in both Adobe Photoshop and Adobe Photoshop Elements two excellent tools to get professional quality results If you wish to enhance your photographs this SIG will be most helpful and of great value This SIG s target audience is intermediate to advanced digital imaging users but all members are welcome Photoshop Elements lt W gt 4th Mondays 1 00 p m Mary Miles This SIG covers many of the basic and advanced elements found in Adobe Photoshop Elements especially layers If you wish to make the most of your photographs this SIG will be very helpful This SIG s target audience is intermediate digital imaging users but all members are welcome Gigabyte Gazette Picasa lt W gt 3 Mondays 1 00 p m Stu Gershon 255 3309 Stu conducts this SIG as a monthly workshop using Picasa 3 as the tool for organizing and editing digital photos This SIG s tar
15. ong your phone 10 March 2015 Ask Chuck Q amp A Thursday March 120 at 1 PM Presenter Chuck Strickland Location Classroom Chuck will hold forth in the classroom answering your technical questions Chuck will also be holding a drawing to give away a refurbished Windows 10 Tech Preview PC If you wish you can e mail your questions ahead of the session to chuckstr89134 gmail com iPad Basics Monday March 16 at 9 AM Presenter Zane Clark Location Classroom Zane will present a comprehensive beginners overview tutorial on how to use an iPad tablet Gigabyte Gazette 11 March 2015 Google Drive Thursday March 19t at 1 PM Presenter Pat Lemay Location SCSCC Classroom Google Drive is a file storage and synchronization service created and managed by Google It allows users to store documents in the cloud share files and edit documents with collaborators You can store and access your files anywhere with Google Drive on the web on your hard drive or on the go Install Google Drive on your Android device iPhone iPad and computer Upload and sync files in Google Drive Google gives you 15 GB of free storage shared across Google Drive Gmail and Google Photos The unique difference between Google Drive and other cloud storage programs is that anything you create in Docs Sheets or Slides won t use up any of your storage Anything uploaded into the Google format does not count against your storage
16. out 65 M bits down Upload speeds increased as well However to actually realize these speeds the customer had to install a cable modem that supported the DOCSIS 3 0 signaling standard DOCSIS 3 0 provides for using four or eight channels simultaneously channel bonding to achieve much higher effective speeds I checked Cox s list of supported modems and found the Arris Motorola Surfboard 6141 modem on the list In online reviews it was very highly rated and I had very good results with my previous Motorola Surfboard 5120 single channel modem So I ordered a SB6141 modem from Amazon When it arrived setup went pretty smoothly I did have to call Cox to get the modem activated giving them the serial number and MAC address I also had to make a follow up call because initially the modem was not getting the higher speeds it was still getting about 32 M bits down That was quickly resolved The original Cox service rep had not changed my Cox account settings to indicate my new modem supported DOCSIS 3 Once that was done I was getting the full 65 M bits down and life was good I didn t give much thought to the modem after that until about 8 weeks ago My SB6141 began rebooting itself These automatic reboots take about a minute and then the modem resumes operation Initially these reboots were infrequent maybe once or twice a day and often weren t even noticed However the frequency increased to about once an hour which was the point
17. owever other users who replaced their SB6141 modems reported the new modems began rebooting as well I could also try splicing the end connector from the SB6141 s power adapter to my 1000 milliamp Linksys adapter as a last resort Um also looking at alternative brands notably the Cisco Linksys models which interestingly use a 12 volt 1000 milliamp power adapter Conclusion It appears that the SB6141 while it has an abundance of nice features only works reliably as long as the end to end cable connection from the modem to a Cox node is very clean However in a real world configuration with lots of homes connected to a cable strand upstream signal quality won t stay that clean I think the weak 750 milliamp AC to DC adapter is also a factor Meantime when it s not rebooting the modem does perform reasonably and we get the rated downstream speeds So for now we can live with it while trying for a better solution At this point if asked I wouldn t recommend the Arris Motorola Surfboard 6141 DOCSIS 3 0 modem Gigabyte Gazette 14 March 2015 iPad News and Tips by Zane Clark Getting Help It can be frustrating having a great device like the iPad in your hands and not be able to use it efficiently Fortunately you have several options to help you learn to love your iPad 1 Come to one of the 3 iPad sessions held each month You will hear about new features and get individual help Check the computer club calendar
18. rs We recognize that the software did not meet that goal and have acted quickly and decisively Security experts however have suggested that Superfish leaves the system open to hackers or installation of even more malware Gigabyte Gazette 16 March 2015 Lenovo claims it s providing a useful service helping users do price comparisons This is absolutely untrue It s just adware or malware with real potential to hurt your computer Internet Explorer and Chrome users were most at risk for Superfish infiltration Mozilla s Firefox browser uses separate root certificates and therefore was not affected Looking at the Lenovo Superfish problem is valuable not only because it demonstrates how far advertisers will go to direct your searches no way Lenovo was doing this for free it shows that that bad guys are now focusing on your browser to hijack your browsing experience Malware does not usually come pre installed on machines like Superfish did Users usually get them from downloading what they think is legitimate software I no longer fully trust sites I formerly considered safe such as CNET and Tucows There are other sites appearing near the top of many searches concerning computer problems that I would never trust such as Softpedia When I look at the Softpedia site I find very few downloads that do not have the potential to cause computer users problems I have also become more wary of portions of legitimate programs I have ins
19. rt phones and tablets Your club board is working hard to satisfy this interest with new classes and seminars Take the time to subscribe to our club s SCSCC_News Yahoo group so you get all the reminders and important club news If you are like me you will find all the reminders and club news very helpful and maybe even necessary First thing to do is go to the club website www scscc club and click on the button titled Subscribe to SCSCC News All you have to do is send a message following the instructions Please note the message must come from YOU No one else can send it for you Every Tuesday from to 4 PM your club offers a FREE hardware software repair session All too often your fellow members come in with computers that will not boot up and they stand a chance of losing all their hard drive pictures and music We urge all of you to please purchase an external hard drive and back up the drive inside your computer to it In the event of disaster it is easy to transfer your backup hard drive on to your internal hard drive and you will be back in business Come in on Tuesday afternoon and your hardware SIG techs will show you how to do this Howard Verne President 702 527 4056 pres scscc gmail com Gigabyte Gazette 1 March 2015 Issue Contributors Ienepun Tom Burt Zane Clark a David Kretchmar Pat Lemay Jeff Southwell Submissions Welcome We are always looking for new information to share with our club members
20. talled such as Avast I recently installed or activated unknowingly an Avast extension named SafeBuy that caused an obnoxious pop over to appear whenever I seemed to be pricing an item The pop over would block my view of the item I was looking at suggesting a better price elsewhere It is difficult to believe that the makers of Avast did not know they were doing a major disservice to their users with this popover The Avast extension in addition to being a major inconvenience never once presented me with a lower price for any item I was considering buying The pop over would usually show a better price for a reconditioned item really a different model number or forget to include shipping in the lower price Uninstalling Superfish and other unwanted programs Uninstalling the Superfish and other forms of malware will not usually fix the problem you also have to navigate the Windows system to manually remove the certificate This can be done by typing certificates as a search entering Manage Computer Certificates and deleting certificates for problematic programs Check add ons and extensions in each browser and disable each of the items that appear to be causing problems Use the Control Panel to remove any suspicious programs Go into MSCONFIG and stop any unwanted programs from starting on boot up ONLY if you are comfortable using REGEDIT go into your system s registry and delete any suspicious entries Change the
21. tures of these components with an emphasis on Word 2010 For those of you who have Office 2013 or 365 90 of the items covered will apply to you too Registration to register send an email with your first and last name association number and the words Office 2010 in the subject of your message to hverne outlook com If you do not receive a reply from Howard within 24 hours please contact him at 582 8107 Please note All hands on classes are limited to 12 participants Handout The handout for this class can be found in Seminar Handouts Microsoft Office 2010 class notes http www scs ce com smnr Office2010 pdf please print it out and bring it to class Gigabyte Gazette 9 March 2015 March 2015 Seminars For Computer Club seminars there is no requirement for advanced registration unless explicitly stated Seating is first come first seated Gigabyte Gazette Video Streaming Boxes Presenter Stu Gershon Monday March 2 2015 1 00 pm Location SCSCC Classroom Stu will discuss and demonstrate some of the popular streaming devices such as Roku Amazon Fire Chromecast and Apple TV Taking Better Photos with your Smart Phone Presenter Stu Gershon Monday March 9 2015 1 00 pm Location SCSCC Classroom Stu will cover how to take good photos with your Android Smartphone This is a NEW class The focus of the class will be on Android phones and tablets but iPhone users are also welcome to attend Bring al
22. value for any suspicious calls you cannot delete from 1 to 0 null Gigabyte Gazette 17 March 2015 March Lab Monitor Schedule Millie Taylor Carol Przybyclen Marilyn Gramms Marcy Ishum Donna Bailey Tom Brennan Fred Cohen Susie Scott Susie Scott Opal Smith Mary Hedin Sharon Cline Lowana Mannlein Joyce Davison Ann Warhaftig Nilda Kunich Fernandez Carol Przybycien Gigabyte Gazette 18 March 2015
23. ween September and December 2014 were pre installed with adware known as Superfish Superfish uses its own certificates to insert ads into Web browsers That would be bad enough but Superfish also opens the door to third party access of a user s browser data according to security researchers Superfish also injects its own objects into a search directing consumers to sites that supposedly had a financial relationship with Lenovo Recently Lenovo promised to temporarily remove Superfish from new products until developers could release an update Subsequently Lenovo announced that Superfish has totally disabled server side interactions since January on all Lenovo products so that the product is no longer active This disables Superfish for all products in market Lenovo stated that it stopped preloading the malware in January and will not preload this software in the future We have thoroughly investigated this technology and do not find any evidence to substantiate security concerns Lenovo continued To be clear Superfish technology is purely based on contextual image and not behavioral It does not profile nor monitor user behavior It does not record user information It does not know who the user is Users are not tracked nor re targeted Every session is independent Users are given a choice whether or not to use the product The relationship with Superfish is not financially significant our goal was to enhance the experience for use
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