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Seagate Crystal Reports - cf500

1. DESCRIPTION How many E mail addresses can be programmed into memory SOLUTION ID 158023 SOLUTION A total of 199 E mail addresses can be programmed into memory USAGE 1 DESCRIPTION FS107 Output screen displays four exit trays but the machine has only two exit trays SOLUTION ID 158033 SOLUTION CAUSE The tray count sensor PS716 has failed resulting in the machine misinterpreting the USAGE 1 total tray count of the finisher at power up SOLUTION To check the tray count sensor perform the following 1 Power the copier OFF 2 Access the 47 mode power the copier ON while pressing the 4 and 7 keys input code 70 press 5 3 The state of the tray count sensor will be displayed on the touchscreen as IN ON when the tray count sensor is flagged and should change to IN OFF when the tray count sensor is not flagged 4 Replace the tray count sensor p n 12QV85510 as necessary DESCRIPTION F53 2 intermittently SOLUTION ID 158365 SOLUTION CAUSE FM4 main body fan motor filter is dirty and constricting the air flow USAGE 1 SOLUTION Clean the filter and replace the FM4 main body fan motor p n 26NA80510 as needed DESCRIPTION How to adjust density shift Text Photo Text Photo and Increase Contrast SOLUTION ID 159147 SOLUTION To adjust the density shift perform the following USAGE 1 1 Power the copier ON 2 Press the HELP key Touch Key Ope mode on the touchscreen Touch 1 System copier o
2. DESCRIPTION SOLUTION F52 2 at power up CAUSE Failed FM2 fixing cooling fan SOLUTION Replace FM2 URL http techweb konicabt com tpm media fm2fan pdf p n 26NA80510 as needed Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 153265 USAGE 0 DESCRIPTION SOLUTION When using Adobe Acrobat Pro version 6x DG DAT MSG OUT OF EXPECTED SEQUENCE message while attempting to retrieve tif files from the network scanner using the Konica Minolta TWAIN driver version 1 04 After this message only the first page of a multiple page file is retrieved CAUSE Early version Konica Minolta TWAIN network scanner driver is installed SOLUTION Use minimum version 1 11 Konica Minolta TWAIN driver the latest version is recommended The driver can be downloaded from the Konica Minolta FTP site URL ftp kbtdigital kx15 ftp konicabt com Black_white_products Network_Scanning or from the Konica Minolta website driver database URL http kmbs konicaminolta us eprise main KMBS Support_Center Home When installed this driver will replace the currently installed TWAIN driver on the Microsoft Windows workstation Trademark ownership informati
3. FK102 how to program a specific finisher exit tray for fax receptions and another finisher exit tray for copy jobs To program the 7130 to have fax receptions exit into one finisher tray and copy jobs into a different finisher tray perform the following 1 From the copier mode press the HELP button located to the right of the touchscreen 2 From the touchscreen select Key Ope mode 3 Enter a Key Operator passcode if applicable 4 Select 1 System Copier 5 Select 2 Copier Initial 6 Select 5 Output 7 Select highlight the desired exit tray to be used for fax receptions press OK 8 Press RETURN to return back to the System Copier setting menu 9 Press the down arrow to scroll to the next System Copier setting menu screen 10 Select 12 Memory SW 11 Press the arrows in the lower left corner and scroll to page 3 4 of the memory switches 12 Press the down arrow on the right side and highlight Job Memory Recall 13 Press EDIT to change the Job Memory Recall setting to ON 14 Press RETURN three times to return back to normal copy mode 15 Press the OUTPUT button located to the right of the touchscreen 16 Select highlight the desired exit tray to be used as the default for copy jobs and press OK 17 Press the APPLICATION button located to the right of the touchscreen 18 From the APPLICATION screen select JOB MEMORY located in the top right corner 19 Press ENTRY located at the bottom of t
4. SOLUTION Check for 24V DC at CN26 A3 and CN26 A4 on the PRDB If 24V DC is not present check ICP5 on the PRDB If ICP5 is open replace the PRDB p n 26TA 9021 SOLUTION ID USAGE 133143 1 DESCRIPTION SOLUTION FK102 how to allocate memory for the fax option To allocate memory for the fax option perform the following 1 Press the Help key Select Key Operator Mode Select Fax Select Special Set Enter the 4 digit password 9272 and press OK Select Fax File Format Use the UP or DOWN arrows to select the desired amount of memory for the fax file size Select Format and then confirm your selection by pressing YES the screen will go blank and the machine will restart while the new fax file size is formatted Notes a Machines that are equipped with the standard 32MB of ERDH memory have a maximum fax file size of 4MB b Machines that have been upgraded to have 64MB of expanded ERDH memory have maximum fax file size of 16MB c Machines equipped with the FL102 dual line fax option have a maximum fax file size of 5 6MB ANOAARWN SOLUTION ID USAGE 133220 1 DESCRIPTION SOLUTION FS107 PLEASE CHECK EXIT OF FNS message at power up CAUSE The black paper exit shutter gate is bound up and unable to properly initialize at power ON This shutter gate must cycle down then back up as the finisher initializes SOLUTION Repair the bind with the paper exit shutter gate and ensure it moves
5. USAGE DESCRIPTION SOLUTION With a Jamex coin vending system installed every copy jams CAUSE Software dipswitch 1 0 in the 25 mode is ON SOLUTION Set software dipswitch 1 0 to 0 disabled Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 189452 0 DESCRIPTION SOLUTION FL102 how to make monitor sound on dual line side See T20040100A0 URL http techweb konicabt com tpm media t20040100a0 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 189614 0 DESCRIPTION SOLUTION FL103 how to make monitor sound on dual line side See T20040100A0 URL http techweb konicabt com tpm media t20040100a0 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 189619 0 DESCRIPTION SOLUTION F28 1 at power up CAUSE Charging error EM detect signal was read 3
6. KONICA MINOLTA NSSG SUPPORT SOLUTIONS 7130 ALL ACTIVE SOLUTIONS May 2005 This document contains information that was exported directly from Konica Minolta s NSSG Support knowledge base Some solutions may contain hyperlink references which originally contained links to graphic or text files If you wish to view these files you must access the solutions via NSSG Web Support on Konica Minolta s website www konicabt com Legal Notice This document is designed as a diagnostic tool primarily for Konica Minolta s support personnel and authorized service representatives Konica Minolta recommends that all service be performed by an authorized service representative Users are responsible for seeking advice of a Konica Minolta authorized service representative regarding the information opinion advice or content of this document USER AGREES THAT USE OF THIS DOCUMENT IS AT USER S SOLE RISK AND THAT THIS DOCUMENT IS PROVIDED ON AN AS IS BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THOSE WARRANTIES THAT ARE IMPLIED BY LAW AND INCAPABLE OF EXCLUSION IN NO EVENT WILL KONICA OR THOSE ACTING ON ITS BEHALF BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION DIRECT INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT Copyrigh
7. 0 DESCRIPTION SOLUTION FS107 stapler cartridge lever green release part number The stapler cartridge lever p n 120H99010 is not listed in the Parts Catalog SOLUTION ID 143508 USAGE 0 DESCRIPTION SOLUTION J97 1 when copying the second side CAUSE Improper position of the operation arm of the ADU change solenoid SOLUTION To verify correct positioning of the arm perform the following 1 Turn OFF both power switches 2 Remove the fixing unit 3 Observe the position of the ADU change solenoid arm p n 26NA 4870 4 The arm white plastic should not be positioned behind the arm black plastic of the paper exit guide p n 26NA48250 5 If necessary reposition the arms so that the white arm is in front of the black arm Note Care should be taken when removing installing the fixing unit as the arm is easily dislodged SOLUTION ID 138461 USAGE 0 DESCRIPTION SOLUTION J97 1 when duplexing 8 5x11 only CAUSE The drive belt has come off conveyance pulley A conveyance pulley B or the idler pulley SOLUTION To reinstall the drive belt perform the following 1 Pull out Tray 1 and Tray 2 2 Remove the cassette size detection dials for Tray 1 and Tray 2 3 Remove the cover and inspect the drive belt p n 26NA50450 to ensure that it is meshed with conveyance pulley A p n 26NA50420 conveyance pulley B p n 26NA50430 and the idler pulley p n 26NA50370 SPECIAL NOTE Solution pr
8. 52 SOLUTION ID 155321 USAGE 0 May 2005 7130 6 Power the copier OFF ON To enable ECM mode for password printing perform the following Press the Help to enter Key Operator mode Press the Key Ope Mode button on the touch screen Enter the Key Operator password if necessary and press OK Press System Copier Press ECM Enter the 8 digit ECM master code the default passcode is 00000000 Press ECM ON OFF Setting Select the ON setting for Copier Fax or Printer as desired Press OK 10 Make any additional changes to the ECM accounts as desired 11 Power the machine OFF ON OANODARWN To perform password printing using the PCL PostScript or Visual PostScript driver perform the following 1 From the document to be printed select file then print from the file menu 2 Select properties in the print driver dialog box Check the password check box In the ID box of the Password Setting dialog box enter the ECM user account number Enter any numeric password up to 8 digits in the password box Select OK Make any additional desired changes to the print driver and select OK Select OK to print the document On the operation panel of the machine press the Scan Print button 10 Press Password Print on the LCD touch screen 11 Enter the ECM user account number in the User ID space using the numeric keys on the touchscreen 12 Press OK 13 Enter the same numeric pass
9. A failed T S Transfer Separation corona unit USAGE 1 SOLUTION Replace the T S unit p n 26NA 2601 DESCRIPTION FK102 how to have received faxes held in memory and printed later as necessary SOLUTION ID 157448 SOLUTION To hold received faxes in memory use Compulsory Memory Reception To set up Compulsory USAGE 1 Memory Reception perform the following 1 Select copy mode and press the help key 2 Select Key Ope Mode 3 Enter 4 digit key operator password if necessary 4 Select Fax 5 Select Function Set 6 Select Compulsory mem Rx 7 Select On 8 Enter a numeric password up to 4 digits in length 9 Select OK 10 Power the machine OFF ON To retrieve the documents held in memory perform the following 1 Press the Fax button to display fax basic screen 2 Press the Application button Select file print on the touch screen Select Compulsory memory Select OK Enter the password Select the fax to be printed NOOR WO Copyright 2005 Konica Minolta Business Solutions U S A Inc 31 May 2005 7130 8 Select Print Note A hard drive is not needed to use Compulsory Memory Reception DESCRIPTION Intermittently the front and rear of the copy is deleted leaving 2 inches of copy down the SOLUTION ID 158006 middle of the copy SOLUTION CAUSE There was a loose connection at the PRCB MCB or write unit USAGE 1 SOLUTION Reseat all connectors at the PRCB MCB and write unit
10. ICP11 in the lower right had corner above CN24 With your black meter lead still at frame ground place your read meter lead to either leg of ICP11 and check for 24V DC and check the other leg of ICP11 for 24V DC 8 If 24VDC is not present to either leg of ICP11 replace the PRCB p n 26TA 9021 Note Before replacing the PRCB inspect for any pinched or broken wiring NOOR WN USAGE 6 DESCRIPTION DB409 intermittent J16 when feeding 8 5x11 from the LCT SOLUTION CAUSE Wear within the paper feed unit SOLUTION Repair or replace the following 1 Wear within the paper feed unit p n 13HA 4000 causes the upper limit actuator to read incorrectly This places excessive pressure on the drive system Replace the paper feed unit as necessary 2 Loosen the four DB409 410 drive unit p n 13NE 1500 mounting screws push the drive unit upwards and to the right to provide maximum gear mesh for the drive gear p n 13HA77060 and idler gear p n 13HA77050 Retighten the four drive unit mounting screws 3 Replace the DB409 410 paper feed connecting roller 3 p n 13HA40020 shaft holders front and rear p n 26NA40820 and driving gear p n 13HA77060 4 Inspect the DB409 410 drive unit paper feed coupling gear B p n 26NA17490 paper feed coupling gear A p n 13HA77090 paper feed gear 2 assembly p n 26NA 1680 idler gear F p n 13HA77080 and idler gear D p n 13HA77050 replace worn gears as necessary 5 Inspect the bushings p n 26
11. Install level 23 or higher URL http www konicabt com konicode PubBrowser eproms SOLUTION ID USAGE 137127 0 DESCRIPTION SOLUTION Power requirements 7130 Voltage 115V AC fi 10 dedicated line recommended Current 15A Frequency 60 Hz fi 2 5Hz Grounding Isolation recommended Termination NEMA Type 5 15R receptacle 125V AC 2 pole 3 wire grounded Note A dedicated AC line with an isolated ground is strongly recommended A dedicated line mandates the exclusive use of an electrical branch circuit where the receptacle grounding terminal is grounded by an insulated grounding conductor that is isolated from the receptacle mounting hardware per National Electrical code article 250 74 exception no 4 SOLUTION ID USAGE 126592 0 DESCRIPTION SOLUTION How to print ECM data list To print ECM data perform the following 1 Press the Help to enter Key Operator mode Press the Key Ope Mode button on the touchscreen Enter the Key Operator password and then press OK Press 1 System copier Press the down arrow in the lower left hand corner of the touchscreen Press 13 List Print on the touchscreen Press User Setting List on the touchscreen Note Page 4 on the user data list shows the ECM for copies and faxes when enabled under ECM setup 8 Press Cancel 9 Press Return twice to return to standby mode NOaAPRON SOLUTION ID USAGE 126611 0 DESCRIPTION SOLU
12. Item 950218 For IP421 memory expansion Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 21 7130 Memory 32 MB MU 403 Item 950217 Memory 64 MB MU 404 Item 950218 Memory 128 MB MU 405 Item 950219 For IP422 memory expansion Memory 64MB MU 411 Item 950249 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION The hardware total counter does not increment CAUSE The hardware total counter is disabled in the 25 mode SOLUTION To enable the hardware total counter perform the following 1 Turn the machine OFF Press PREVIOUS SCREEN NOORWN Power the machine OFF ON to exit the 25 mode Enter the 25 mode turn the machine ON while pressing the 2 and 5 keys Select 1 Software Switch Setting Use the arrows on the LCD to select dipswitch 15 0 Touch the OFF key on the LCD to change the data to 0 SOLUTION ID 131924 USAGE 1 DESCRIPTION SOLUTION FK102 TCR report shows the results but faxed image is reduced or sometimes will be blank CAUSE If faxing from the RADF no image will show on the TCR report because the machine does not use the memory to send The image being reduced is the operation of the machine SOLUTION This is normal operation when using quick transmission faxing through the RADF If image on the TCR is required then set the machine for memory transmission To set the machine to m
13. Notes 1 The document will be printed and the ECM user account will be incremented 2 The ECM user account ID will now be the default ECM user account for that print driver each document printed using that print driver will increment the ECM user account unless the user ECM account is cleared from the dialog box SOLUTION ID USAGE 155303 1 DESCRIPTION SOLUTION When stapling using the platen mode the staples are stapled in the lower right corner when the upper left corner was selected CAUSE Store Mode was not selected in APPLICATIONS before selecting staple mode SOLUTION To select store mode perform the following 1 Press the APPLICATIONS key 2 Select Store Mode Copyright 2005 Konica Minolta Business Solutions U S A Inc 30 SOLUTION ID USAGE 155344 1 May 2005 7130 3 Press OK DESCRIPTION Is the FK101 compatible with the model 7130 SOLUTION ID 155743 SOLUTION The FK101 Item 950227 is compatible with the model 7130 USAGE 1 DESCRIPTION DF314 J63 0 occurs during copy mode SOLUTION ID 156215 SOLUTION CAUSE Restart timing was incorrect USAGE 1 SOLUTION To set RADF restart timing perform the following 1 Power the machine OFF 2 Enter the 36 mode turn the machine ON while pressing the 3 and 6 keys 3 Press the 2 Timing adj key 4 Press the 2 Restart timing key 5 Press the NEXT key until the desired RADF adjustment item appears in the m
14. ON and wait 5 minutes 4 Power the unit OFF 5 Remove the IP unit and toggle SW2 and SW3 back to CUST 6 Reinstall the cover and IP unit and then power the unit ON 7 The card should now be initialized and should print a status page once both the IP unit and the printer have come to a ready state HOW TO FORMAT THE HARD DRIVE Note With IP422 system code 5 82 and above the HDD format procedure has been removed from the Key Operator mode to prevent data loss by the customer inadvertently formatting the HDD The format procedure can now be performed from the service mode To format the HDD from the main body perform the following 1 Select the Printer mode Press the setting key on the touch screen Press the Stop button on the operation panel Enter 3069 using the numeric buttons on the operation panel Press the Start button on the operation panel Press OK Press OK again to start the format procedure Power the machine OFF ON ONDA WN Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION PLEASE INSERT KEY COUNTER message with no key counter installed SOLUTION ID 177158 CAUSE Copy vendor option is enabled in the 25 mode USAGE 1 SOLUTION To disable copy vendor option perform the following 1 Access the 25 mode power the copier ON with SW2 on the operation panel while pressing the 2 and 5 keys 2 Select 1 SOFTWARE SW Copyright 2005 Konica Mino
15. RESTART TIMING you can effectively move the read point of the scan glass so it is not directly under the DF314 reading roller This is the area that appears to be the most susceptible to slit glass contamination b The READ POINT ADJUSTMENT procedure can be found in the 7020 7025 7030 7035 service manual 3 2001 page 4 48 c It may be necessary to readjust paper RESTART TIMING for both the main body and the RADF to have the image properly aligned after changing the READ POINT ADJUSTMENT d Information pertaining to RESTART TIMING PROCEDURES can be found in the 7020 7025 7030 7035 service manual 3 2001 starting on page 4 42 CAUTION Excessive adjustment to the READ POINT position will cause copy density to be lighter when copying from the RADF Notes Never use paint solvents such as benzene or thinners to clean any portion of the copier Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION Dual fax line option FL102 availability The dual line option kit order number is PCUA 950245 The dual line option must have a separate telephone number assigned to it SOLUTION ID USAGE 126636 1 DESCRIPTION SOLUTION The developer which is included with the unit indicates a PCUA of 950252 instead of 950254 as per the configurator sheet The package indicates that the model is 7130 This developer is fine to use for the set up of the machine There was a printing error on the
16. Return to go back to Copy Mode 8 Ensure that 25 mode DIP Switch 28 0 is set to 1 Notes a The latest firmware is available at http Awww konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms b Software Dip Switch 28 0 must be enabled for the file format setting to remain Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION When setting mixed original mode to default ON at power up PLEASE CLOSE RADF UNIT SOLUTION ID 145286 message is displayed when the RADF is raised for scanning or platen copying SOLUTION CAUSE Software dipswitch 11 0 is OFF USAGE 3 SOLUTION Set Software dipswitch 11 0 ON To set software dipswitch 11 0 perform the following 1 Access the 25 mode power the copier ON while pressing the 2 and 5 keys Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 11 7130 2 Select SOFTWARE SW 3 Using the up down arrows scroll to software switch 11 0 4 Select ON 5 Power the copier OFF ON to return to normal copy mode DESCRIPTION No power Display is blank with only the green data light ON SOLUTION ID 150660 SOLUTION CAUSE System firmware is corrupt possibly due to a sudden loss or surge of AC power supplied USAGE 3 to the copier SOLUTION Flash both the system and image firmware If the 7130 will not allow access to 25 mode perform the following 1 Power the copier OFF SW2 operatio
17. While still at Konica s web site download the 7130 firmware To download the firmware programs perform the following a Click on the back arrow to return to the previous page b Click on Eproms for Low Volume Copiers c Click on List button d To start the download click on the control or image firmware program IMAGE v bitmaps ISW015 bmp SCROLL link and follow the instructions 3 Install the ISW application program onto a PC or laptop IMAGE v bitmaps ISW005 bmp SCROLL 4 Set up the ISW Trns utility IMAGE v bitmaps ISW004 bmp SCROLL by following the setup directions 5 Set up the folders IMAGE v bitmaps ISW008 bmp SCROLL for the BIN files Copyright 2005 Konica Minolta Business Solutions U S A Inc SOLUTION ID 126594 USAGE 5 May 2005 7130 6 When the ISW Trns utility main window IMAGE v bitmaps ISW009 bmp SCROLL pops up the BIN file data can be selected verified and sent to the machine for flashing the firmware Notes a There are two types of data sources IMAGE v bitmaps ISW010 bmp SCROLL ORIGINAL batch data and DIVIDED divided data The 7130 utilizes the DIVIDED selection for the Control BIN files and the ORIGINAL selection for the Image DF314 and FS107 BIN files b The Country selection must be KBT for the USA COPYING TRANSFER DATA UPDATE DATA Run the ISW Trns program to copy transfer data IMAGE v bitmaps ISW012 bmp SCROLL update data to the PC CONNE
18. an exhaust fan which is removing hot air from the DCPS USAGE 1 vicinity Therefore The DCPS cooling fan FM1 air flow direction should be away from the DCPS DESCRIPTION DF314 code J63 02 with paper jamming at the exit of DF314 SOLUTION ID 146381 SOLUTION CAUSE The paper exit detecting spring has weakened and does not allow exit actuator 2 to USAGE 1 properly flag PS303 original exit photosensor SOLUTION Replace the paper exit detecting spring p n 13GL46680 as needed SPECIAL NOTE Solution provided by Bill England Albin Business Centers DESCRIPTION F10 1 shortly after power up SOLUTION ID 147212 SOLUTION CAUSE Loss of 5V DC output from the PRDB due to an open ICP1 on the PRDB USAGE 1 SOLUTION To check the state of ICP1 perform the following 1 Power the copier ON 2 Using a voltmeter 20V DC range confirm the 5V DC input to the PRDB at CN21 4 on the PRDB 3 Check for 5V DC on TP5 of the PRDB which is located on the right rear corner of the PRDB slightly to the left of LED1 If 5V DC is NOT present at TP5 then check for 5V DC on both sides of ICP1 which is located below and slightly to the left of TP5 4 Replace the PRDB p n 26TA 9021 as necessary Note If ICP1 is open troubleshoot all 5V DC outputs from the PRDB for a short circuit prior to installing a new PRDB As a precaution when installing the new PRDB initially install CN21 only power the copier ON and confirm 5V DC at TP5 For all remaining connectors on
19. as the 1GB compact flash card may not have enough space if the customer creates large jobs 1GB compact flash card and PCMCIA adapter p n HDCF107 1GB Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded Copyright 2005 Konica Minolta Business Solutions U S A Inc 12 May 2005 7130 for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION F 00 0 after performing L detect at installation SOLUTION ID 129383 SOLUTION CAUSE False data was set into memory USAGE 2 SOLUTION Reseat and initialize the parameter memory board Before initializing the memory board set the All Memory Reset setting to VALID 0 To set the All Memory Reset setting to VALID 0 and initialize the memory board perform the following 1 Enter the 25 mode turn the machine ON while pressing the 2 and 5 keys 2 Press 1 Software SW 3 Select Software SW 3 4 All Memory Reset 4 Select OFF 5 Select RETURN 6 Power the machine OFF ON to exit the 25 mode 7 Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys 8 Press 0 9 2 START The out message in the display will change from NOW to FIN when the initialization is complete Note When the memory board is initialized all data is deleted DES
20. be corrected on the next upgrade of each program DESCRIPTION FK102 when TEL FAX auto switch is ON and pseudo Ring of TEL reception is calling if SOLUTION ID 181692 external handset is off hook Reception Error is displayed on control panel screen for a few seconds In addition this failure is only displayed There is no problem with communication and or journal record SOLUTION CAUSE Message is displayed because of internal process related to the system control USAGE 0 SOLUTION Since this message does not have to be displayed it will be corrected in the next Copyright 2005 Konica Minolta Business Solutions U S A Inc 61 May 2005 7130 system control program upgrade DESCRIPTION SOLUTION FK102 Is there an audible beep when faxes are received There is an audible beep when the Fax is first being received but there is no audible beep after the Fax has been printed SOLUTION ID USAGE 181885 0 DESCRIPTION SOLUTION FL102 how to set line 2 for RX only To set line 2 for RX only perform the following 1 Access the Key ope mode 2 Select 4 FAX Select FL102 settings Select Line parameter set Scroll to Line2 Com set press EDIT and change the setting to RX only Power the copier OFF ON aon Ww SOLUTION ID USAGE 182237 0 DESCRIPTION SOLUTION Change of paper feed gear material in driving section and change of driving auxiliary panel See M2
21. com tpm media 7 130 M14p pdf 7130 level 13 CHT1P firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7022713035cht1p pdf 7130 level 13 CHTOP firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7022 7 130CHTOP pdf 7130 level 12 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7022 7 1 30uje0 pdf 7130 level 11 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7 130 11 pdf FK102 FK102 level 14 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media FK 102 14p pdf 44 SOLUTION ID 137499 USAGE 0 May 2005 7130 FK102 level 13 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media FK 102 13P pdff FK102 level 12 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media FK 102 12P pdf Note The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION Part number for the fixing input shaft The part number for the fixing input shaft is p n 26NA15140 Note This part number is not listed in the Parts Catalog SOLUTION ID 137603 USAGE
22. down on the 2 and 5 keys 2 Select 1 Software DIP SW Select DIP SW 1 using the up down arrows at the left Select bit 1 using the up down arrows on the right Select ON Press the PREVIOUS SCREEN button to return to the 25 mode Power the machine OFF ON to exit the 25 mode NOOR W SOLUTION ID USAGE 188191 0 DESCRIPTION SOLUTION How to disable the key counter from incrementing during print jobs To disable the key counter from incrementing during print jobs perform the following 1 Access the 25 mode while holding down the 2 and 5 keys power the machine ON 2 Press 1 on the touch screen Software SW Scroll to switch 21 6 using the arrow keys on the touch pad Press ON Press the Return key on the touchpad Power the machine OFF ON to exit the 25 mode OAW SOLUTION ID USAGE 188196 0 DESCRIPTION SOLUTION How to reset the Root Counter The Root Counter is the main total counter and cannot be reset SOLUTION ID USAGE 188206 0 DESCRIPTION READY TO COPY message when a Jamex coin vending system is installed Copyright 2005 Konica Minolta Business Solutions U S A Inc 62 SOLUTION ID 189442 May 2005 7130 SOLUTION CAUSE Software dipswitch 17 6 in the 25 mode is not ON SOLUTION To enable the Jamex coin vending system set software dipswitch 17 6 to 1 ON Trademark ownership information FILE V TEXT TRADEMRK TXT NEW
23. from the platen or RADF Internal test prints are normal SOLUTION ID 161263 SOLUTION CAUSE Failed main CB USAGE 0 SOLUTION Replace the main CB p n 26XA 9300 Copyright 2005 Konica Minolta Business Solutions U S A Inc 54 May 2005 7130 Note Solution provided by Carlos Penton of U S Imaging Solutions DESCRIPTION USB Port Can Not Open message displayed when flashing the main body via the parallel SOLUTION ID 161306 port SOLUTION CAUSE Flashing the main body using USB is not supported with the model 7130 USAGE 0 SOLUTION Flash the 7130 from a parallel port Note The ISW tool s USB setting is used for models that have a USB port on the main body for flashing DESCRIPTION F46 1 at power up SOLUTION ID 161330 SOLUTION CAUSE Failed main CB USAGE 0 SOLUTION Replace the main CB p n 26XA 9300 DESCRIPTION F41 1 at power up M2 will not operate in diagnostics SOLUTION ID 161395 SOLUTION CAUSE Failed ICP1 on the SCDB USAGE 0 SOLUTION Replace the SCDB 26WA 9050 DESCRIPTION DB210 double feed prevention roller and drive shaft change SOLUTION ID 162323 SOLUTION CAUSE The double feed prevention roller and drive shaft have been changed to provide parts USAGE 0 commonality with other models SOLUTION See DB209 409 DB210 410 Technical Bulletin 2 URL http techweb konicabt com tpm media DB209tb02 pdf for details Note To view the PDF Acrobat Reader must be inst
24. machine goes dead when the Key Operator Mode is selected on the touchscreen SOLUTION ID 145263 SOLUTION CAUSE A failed DCPS is resulting in a loss of output when the Key Operator Mode is entered USAGE 0 SOLUTION As an initial step reseat all connectors on the DCPS If the problem persists replace the DCPS p n 26NA84511 DESCRIPTION DF314 parts changes SOLUTION ID 145308 SOLUTION CAUSE There have been minor changes made during production of the DF314 USAGE 0 SOLUTION A DF314 Parts Catalog 3rd Edition September 2002 URL http techweb konicabt com tpm media df314pc3rded pdf is available on the KBT web site that contains the latest changes Notes 1 At this time a serial number cut in and parts reference comparison is not available 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION MU413 inventory depletion SOLUTION ID 146227 SOLUTION Inventory of MU413 memory 256 MB has been depleted See Info Source Bulletin 30 03 URL USAGE 0 http techweb konicabt com tpm media mu413depletion pdf for details 7022 7130 System Configurator URL http techweb konicabt com tpm media 7022 7 130config pdf Note To view the PDF Acrobat Reader must be installed A
25. not support parallel data transfers If a parallel data transfer is launched with the PC set in ECP mode the transfer could be aborted by an error occurring in between It would be necessary therefore to disable ECP mode IMAGE v bitmaps ISW011 bmp SCROLL before run ISW Trns on a PC with the ECP setting UPDATING Update the ROM data on each control board using ISW Trns IMAGE v bitmaps ISW014 bmp SCROLL Note If any error occurs during the flash procedure and the Fax LED goes on red the main power switch must be shut off for 10 seconds or more Then turn the main switch on again and send the flash files Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION Intermittently the power cycles OFF ON at power up or during copy mode SOLUTION ID 173386 CAUSE The DCPS failed USAGE 1 SOLUTION Replace the DCPS p n 26NA84511 DESCRIPTION SOLUTION Can not scan to E mail in PDF format Scanning to E mail in TIFF works fine SOLUTION ID 173876 CAUSE The NIC firmware is scrambled and the Hard Drive needs to be formatted USAGE 1 SOLUTION Reset the NIC to factory specifications and then format the hard drive To reset the NIC perform the following 1 Remove the IP422 from the main body and then remove the top cover 2 Locate SW2 and SW3 and toggle them to the FACT position CUST and FACT are printed in the proximity of the switch 3 Reinstall the IP unit Power the unit
26. perform the following USAGE 0 steps 1 Press the APPLICATION button 2 Select SPECIAL ORIGINAL 3 Select Mixed Original and press OK 4 In the upper right corner of the display panel press JOB MEMORY 5 Press entry 6 Press OK 7 Select 15 and press OK 8 Input the name of the job i e mixed original 9 Press OK twice and return to the main copy screen 10 Enter the key operator mode Power the copier OFF ON while holding the HELP key 11 Press the down arrow and select 12 Memory SW 12 Scroll down until Job Memory Recall is highlighted press EDIT to change the setting to ON then press RETURN 13 Power the unit OFF then ON to exit the key operator mode 14 Job memory 15 will now be recalled automatically when the power is turned ON or when an auto reset occurs Note When Mixed Original mode is defaulted ON in job memory 15 the machine will remain in Mixed Original mode for platen copying with the ADF open Mixed Original mode must be deselected when copying from the platen glass DESCRIPTION F86 6 code at power up No additional ERDH memory is installed When changing the Fax SOLUTION ID 165796 Copyright 2005 Konica Minolta Business Solutions U S A Inc 56 May 2005 7130 File Size memory allocation the machine will lock up SOLUTION CAUSE Corrupt ERDH memory USAGE 0 SOLUTION Replace the main CB p n 26XA 9300 DESCRIPTION Does Konica provide s
27. pointed indicator Turn the height adjustment screw until the pointed indicator is in the center position DESCRIPTION When performing Scan to Box the image is rotated 90 when viewed with Adobe Reader SOLUTION ID 169478 SOLUTION CAUSE The scan is being performed with the document feeder in the upright position This USAGE 1 allows the overhead lighting to create false size detection SOLUTION When performing the scan function lower the document feeder If the customer does not want to lower the document feeder it is recommended to move the main body to a location that is out of the direct overhead lighting Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Intermittent 41 01 codes occur in the morning SOLUTION ID 169704 SOLUTION CAUSE The DCPS has failed USAGE 1 SOLUTION Replace the DCPS p n 26NA84511 DESCRIPTION E89 01 codes intermittently Main CB internal communication error SOLUTION ID 170019 SOLUTION CAUSE System control firmware problem USAGE 1 SOLUTION Upgrade system control firmware to level 16 Note The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 35 7130 DESCRIPTION SOLUTION DF314 intermittent E89 01 SOLUTION ID 170022 CAUSE Failed RADF CB USAGE 1 SOLUTION Replace
28. prevention mechanism See 7020 7022 7025 7030 7035 7 130 7135 Technical Bulletin 14 URL http techweb konicabt com tpm media 7020tb14 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Unable to copy from the platen A constant Align Original on RADF Unit message is SOLUTION ID 157713 displayed SOLUTION CAUSE PS304 RADF open close detect PS is continuously being actuated USAGE 0 SOLUTION Inspect PS304 actuator for any obstructions i e tape sticky notes etc Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 53 7130 DESCRIPTION Paper jams popping noise and gear breakage SOLUTION ID 157980 SOLUTION CAUSE The double feed preventative roller has failed USAGE 0 SOLUTION Install the new style DFPR SE95 3900 Notes 1 See 7020 7022 7025 7030 7035 7 130 7135 Technical Bulletin 16 URL http techweb konicabt com tpm media 7020tb16 pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html
29. program IMAGE v bitmaps ISW015 bmp SCROLL link and follow the instructions 3 Install the ISW application program onto a PC or laptop IMAGE v bitmaps ISW005 bmp SCROLL 4 Set up the ISW Trns utility IMAGE v bitmaps ISW004 bmp SCROLL by following the setup directions 5 Set up the folders IMAGE v bitmaps ISW008 bmp SCROLL for the BIN files 6 When the ISW Trns utility main window IMAGE v bitmaps ISW009 bmp SCROLL pops up the BIN file data can be selected verified and sent to the machine for flashing the firmware Notes a There are two types of data sources IMAGE v bitmaps ISW010 bmp SCROLL Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 37 7130 ORIGINAL batch data and DIVIDED divided data The 7130 utilizes the DIVIDED selection for the Control BIN files and the ORIGINAL selection for the Image DF314 and FS107 BIN files b The Country selection must be KBT for the USA COPYING TRANSFER DATA UPDATE DATA Run the ISW Trns program to copy transfer data IMAGE v bitmaps ISW012 bmp SCROLL update data to the PC CONNECTING Connect a parallel interface cable to the copier IMAGE v bitmaps cjc292 bmp SCROLL ISW connector is located on the right rear side of mainbody and is the lower of the 2 connectors CAUTION If a parallel data transfer is to be executed with the ISW Trns program the ECP mode setting of the PC parallel port should be cleared ISW Trns does
30. setting DIPSWITCH SETTING Judgment time 5 2 0 5 3 0 105 seconds default 5 2 1 5 3 0 210 seconds 5 2 0 5 3 1 315 seconds 6 Power the machine OFF ON to exit the 25 mode DESCRIPTION SOLUTION F51 4 during fax reception CAUSE This problem has been identified with 7130 image firmware level 10 SOLUTION Upgrade the 7130 image firmware to the latest level SOLUTION ID 134267 USAGE 1 DESCRIPTION SOLUTION FK102 the machine keeps ringing without reception or reception starts but soon disconnects CAUSE The PBX phone system is using a specific ring pattern that is different from PSTN SOLUTION Though this problem is caused by the PBX system issuing a specific ring the problem is avoidable by changing the reception condition settings To change the reception condition settings perform the following 1 Enter the Key Operator mode 2 Select Fax 3 Select Line Parameter Set 4 Using the DOWN ARROW on the touch screen scroll down until Number of rings is highlighted Using the EDIT key change the setting to 0 Press the BACK key Select Special Set Enter the passcode 9272 Select Function Parameter Setting 10 Select Network 11 RCV Signal Detect Mode will be highlighted 12 Using the EDIT key change the setting to Time 13 Using the DOWN ARROW on the touch screen scroll down until RCV Signal Detect Time is highlighted 14 Using the EDIT key change the
31. setting to 6 sec 15 Power the machine OFF ON OANDYN SOLUTION ID 134423 USAGE 1 DESCRIPTION SOLUTION Can NCR PAPER be used as copy paper in the 7130 Konica recommends an NCR PAPER named Xero Form II URL http Awww appletonpapers com webapp wcs stores serviet sheetsxeroformiifeatures currentCateg ory 149094 amp langld 1 amp catalogld 239327 amp storeld 139327 from a company called Appleton Papers in Wisconsin Xero Form II is a vegetable based product that works extremely well It is available through Xpedx paper distributors nationwide Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 134647 USAGE 1 DESCRIPTION SOLUTION DF314 after performing paper size detection adjustment the original size is still not detected correctly CAUSE Incorrect resistance of VR301 size detect VR SOLUTION To verify the output of VR301 size detect VR perform the following 1 Access 47 mode turn the copier ON while pressing the 4 and 7 keys input code 60 press star 09 2 Place 8 5x11 original in the document tray 3 LCD display should show a value of 217 4 If unable to show a value of 217 go to the next step If 217 is displayed in the LCD screen go to to step 11 5 Remove the 5 screws located on the bottom of the document tray 6 Remove the white gear on VR301 size detect VR 7 Place 8 5x11 original in the document tray 8 Rotate the black knob
32. sheet of white paper is used for the adjustment rather than the white chart p n 13GL97100 If this is the case the paper must be an A4 size 210 X 297 mm which is the same size as the chart If the machine does not see A4 size the feeder will not feed the original It is recommended that the white chart always be used DESCRIPTION Unable to FAX to PC using the Visual PostScript 12 0 1 01 executable driver migrated from SOLUTION ID 172838 a Windows 2000 server to a Windows XP workstation TX error report is generated at the workstation following a fax attempt from the workstation SOLUTION CAUSE Driver version 12 0 1 01 is for single workstation installation ONLY This is the installable USAGE 0 version exe style driver which is not designed for a client server environment where driver migration is used to deliver the driver to the workstations Note Installable Visual PostScript drivers have been removed from Konica Minolta s website and FTP site due to these issues SOLUTION Remove the driver from the server using add remove programs Download and install the latest version IP422 Visual PostScript driver from the Konica FTP site URL ftp kbtdigital kx15 ftp konicabt com Black_white_products print_drivers IP422_drivers using the add printer method then migrate the driver to the workstations Note Server reboot may be required following removal of the installable style driver Trademark ownership information FILE V TEXT TRADEM
33. size is not recognized after performing the paper size adjustment SOLUTION CAUSE A failed VR301 Size detecting board assembly SOLUTION Replace VR301 p n13FG 9330 SOLUTION ID 135417 USAGE 1 DESCRIPTION FK102 how to program the machine so that the FAX screen is displayed at power up SOLUTION To program the machine so that the FAX screen is displayed at power up perform the following 1 Select copy mode and press the help key 2 Select Key Ope Mode Enter 4 digit key operator password if necessary Select FAX Select Fax screen set Using the up down arrows scroll down until Fax screen first is highlighted Press edit on the touchscreen unit ON is selected Power the machine OFF ON ONOOKRW SOLUTION ID 135533 USAGE 1 DESCRIPTION FK102 unable to receive faxes SOLUTION CAUSE Closed area RX is set to ON SOLUTION To program Closed area RX to OFF perform the following Copyright 2005 Konica Minolta Business Solutions U S A Inc 25 SOLUTION ID 136528 USAGE 1 May 2005 7130 Power the copier ON Press the HELP key Press Key ope mode on the touchscreen Press 2 FAX on the touchscreen Press Special set on the touchscreen Using the numeric key pad enter 9272 for password Press OK on the touchscreen Press Function parameter setting on the touchscreen Press System on the touchscreen COON OOP OM gt 10 Press the down arrow on the right side
34. the 25 mode Copyright 2005 Konica Minolta Business Solutions U S A Inc 45 SOLUTION ID 139806 USAGE 0 May 2005 7130 SOLUTION To enable the IP421 perform the following Power the copier OFF Access the 25 mode power the copier ON while simultaneously pressing the 2 and 5 keys Select option 1 SOFTWARE SWITCH Scroll to dipswitch 19 0 Set to 0 by selecting OFF Power the copier OFF ON using SW1 Main power switch to return to normal copy mode OnRWNM DESCRIPTION SOLUTION IP422 not recognized by the main body CAUSE The IP422 has been disabled by the faulty part isolation setting in the 25 mode SOLUTION To enable the IP422 perform the following 1 Power the copier OFF Access the 25 mode power the copier ON while simultaneously pressing the 2 and 5 keys Select option 1 SOFTWARE SWITCH Scroll to dipswitch 19 0 Set to 0 by selecting OFF Power the copier OFF ON using SW1 Main power switch to return to normal copy mode OJAN SOLUTION ID USAGE 139825 0 DESCRIPTION SOLUTION DB209 DB210 compatibility The DB209 2 tray drawer base is compatible with models 7020 and 7030 The DB210 2 tray drawer base is compatible with models 7020 7022 7025 7030 7035 7130 and 7135 SOLUTION ID USAGE 140027 0 DESCRIPTION SOLUTION DB409 DB410 compatibility The DB409 LCT drawer base is compatible with models 7020 and 7030 Th
35. the PRDB the copier should be powered OFF using SW1 and a single connector should then be attached to the PRDB Next power the copier ON and confirm the presence of 5V DC at TP5 If the 5V DC at TP5 is lost after connecting a particular connector then a 5V DC load associated with that connector is the source of the problem DESCRIPTION FK102 intermittently half the header at the top of a received fax which identifies the SOLUTION ID 149511 sender their fax number the date and time is cut off SOLUTION CAUSE Flash firmware requires an update USAGE 1 SOLUTION Update the fax firmware to a minimum of level 14 Notes 1 The latest firmware is available at http Awww konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms 2 7130 system control version 14 0 image processing version 13 0 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7 130 M14p pdf DESCRIPTION Unable to remove one 1 inch deletion on the lead edge of copy SOLUTION ID 151547 Copyright 2005 Konica Minolta Business Solutions U S A Inc 28 May 2005 7130 SOLUTION CAUSE There is a difference in height of the V mirror from the front to the rear USAGE 1 SOLUTION To correct the height difference perform the following 1 Remove the platen glass 2 Pull the V mirror to the right until the V mirror is clearly visible 3 Reinstall the platen
36. the following 1 Access the 25 mode power the copier OFF ON while simultaneously holding the 2 and the 5 keys Select 1 Software SW Using the far left up arrow on the touchscreen scroll to DIP SW 7 Using the middle up arrow on the touchscreen scroll to BIT 2 Select OFF on the touchscreen Power the copier OFF ON OJAN SOLUTION ID 134153 USAGE 2 DESCRIPTION SOLUTION DF314 how to perform original size detection adjustment To perform the original size detection adjustment perform the following 1 Access the 47 mode power the copier ON with SW2 operation panel switch while pressing the 4 and 7 keys Enter 6 9 display should read lt 069 000 gt Place 5 5x8 5R original in the document tray Press Start button Press the Stop Clear button Press Star key Press 1 to display lt 69 001 gt Place 8 5x11 original in the document tray Press Start button 10 Press Stop Clear button 11 Power machine OFF ON with SW2 CONAARWN SOLUTION ID 134222 USAGE 2 DESCRIPTION SOLUTION What scan mode file types are supported by the 7130 and IP422 Scan to Hard Drive Scan to FTP and Scan to E mail all support TIFF and Adobe Acrobat PDF formats Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 135643 USAGE 2 DESCRIPTION SOLUTION Operation panel is locked up CAUSE Either one or more of the operation panel or f
37. times at 100msec intervals at machine intialization SOLUTION Check the charge corona p n 26WA 2500 for arcing or poor connection Check HV1 p n 26NA84011 connections and ground of HV developing unit and the right side door HV casing for any arcing Check PRDB p n 26TA 9021 CN27 4 for 24V DC while in idle or in the 47 mode w o input SOLUTION ID USAGE 196864 0 DESCRIPTION SOLUTION Is a hard drive required for Scan to E Mail A hard drive is required in order to use the Scan to E Mail option SOLUTION ID USAGE 198494 0 DESCRIPTION SOLUTION F87 3 and printer board failure message after installing the new HDCF107 memory card CAUSE The HDCF107 memory card is not formatted properly SOLUTION Format the memory card to FAT32 SOLUTION ID USAGE 200628 0 DESCRIPTION SOLUTION Unable to print using finisher features after updating from Mac version 9 x to Mac version 10 3 x CAUSE The 10 2 x Mac driver was installed and will not operate correctly in a Mac 10 3 x environment SOLUTION Download and install the Mac 10 3 x driver This driver is located on KonicaMinolta s FTP site URL ftp kbtdigital kx15 ftp konicabt com Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 202982 DESCRIPTION SOLUTION How to sort or group without a finisher and RADF installed To sort or group without a finisher and RADF installed per
38. to firmware version below 20 currently level 16 or 17 will produce a copy that is stretched enlarged from lead to trail when scanned through the DF314 IX A 7020 7025 or 7030 equipped with a DF314 with an old style board flashed to firmware version 20 will produce a copy that is compressed reduced from lead to trail wnen scanned through the DF314 X See DF314 Revision of Rom Notice PDF file URL http techweb konicabt com tpm media df3 14 20 pdf CAUTION Flashing the DF314 CB with the incorrect firmware version may permanently damage the DF314 CB Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION Part number for the charge cleaning shaft and cleaning knob block SOLUTION ID 171131 The following item numbers have been added to the parts catalogs pages 26 and 27 USAGE 1 Item 16 Charge Cl Shaft p n 26NA25090 Item 17 Charge Cl Knob p n 26NA25091 block that shaft locks into DESCRIPTION SOLUTION FK102 how to enable compulsory memory reception SOLUTION ID 171310 To enable compulsory memory reception perform the following USAGE 1 1 Access the Fax Key Operator Mode 2 Touch Function Set on the touchscreen 3 Touch Compulsory mem Rx on the touchscreen 4 Touch ON and input a password of up to 4 digits Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 36 7130 5 Touch OK on the touchscreen 6 Touch BACK on th
39. up and down freely Note Remove the finisher top cover 6 screws to access the shutter gate drive mechanism SOLUTION ID USAGE 133226 1 DESCRIPTION SOLUTION Black speckled lines varying in intensity on scans and copies from the platen glass Internal test charts print fine CAUSE Failed main CB SOLUTION Replace the main CB p n 26XA 9300 SOLUTION ID USAGE 134559 DESCRIPTION SOLUTION The Power Saver indicator flashes twice and the LCD shows Konica then goes dead This occurs with the IP422 installed and powered ON CAUSE The DC power source 1 board failed The main body will power up if either the controller is not installed or if the RADF is disconnected SOLUTION Replace the DC power source 1 board p n 26NA84511 SOLUTION ID USAGE 133574 DESCRIPTION SOLUTION PLEASE ADD TONER message is displayed and the toner bottle has been replaced CAUSE Toner is not supplied from the toner bottle within a set time Copyright 2005 Konica Minolta Business Solutions U S A Inc 23 SOLUTION ID USAGE 134185 1 May 2005 7130 SOLUTION Increase the toner judgment time in the 25 mode To increase the toner judgment time perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Select 1 SOFTWARE SW 4 Using the up down arrows scroll to software switch 5 2 and 5 3 5 Choose the desired
40. with originals press the Start Print button DESCRIPTION How to program the main body and peripheral serial numbers into the main body SOLUTION ID 159862 SOLUTION To program the main body and peripheral serial numbers into the main body perform the following USAGE 0 1 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 2 Select M c serial number 3 Select the desired component and enter the serial number using the touch screen alphanumeric key pad 4 Power the machine OFF ON DESCRIPTION FK102 is an audible notification ring available when the FK102 is being called with an SOLUTION ID 159898 incoming fax SOLUTION The FK102 does not have the capability to ring when it is being called If this feature is needed a USAGE 0 telephone can be connected to the TEL jack of the FK102 Whenever the FK102 is called the telephone will ring providing notification that there is an incoming fax DESCRIPTION If no feed occurs on the first page Tray 1 100 magnification without AES copying from SOLUTION ID 160238 the platen J11 is not displayed and the paper exit roller may keep rotating causing continuous paper feed and a J30 to occur SOLUTION CAUSE Software bug with Image Control Version 14 USAGE 0 SOLUTION Load Image Control Version 15 Note The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms DESCRIPTION Half copies
41. www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 7130 DESCRIPTION How to reset an F34 F35 or F36 code SOLUTION ID 126606 SOLUTION To clear the code perform the following USAGE 4 1 Turn the machine OFF Enter the 25 mode turn the machine ON while pressing the 2 and 5 keys Select 1 Software Switch Setting Use the arrows on the LCD to select dipswitch 3 1 Touch the OFF key on the LCD to change the data to 0 Press RETURN Power the machine OFF ON to exit the 25 mode NOORWN DESCRIPTION F46 10 at power up SOLUTION ID 136722 SOLUTION CAUSE The main CB failed USAGE 4 SOLUTION Replace the main CB p n 26XA 9300 DESCRIPTION Toner packing in the toner recycling unit SOLUTION ID 137008 SOLUTION CAUSE Cooling capability around the drum carriage is diminished due to a dust build up on the USAGE 4 dust proof filter for the cooling fan FM4 SOLUTION Clean the dust from the dust proof filter for the cooling fan located on the left side of the machine Note Clean dust proof filter for the cooling fan every PM 100 000 copies DESCRIPTION DF314 WRITE ERROR message displayed on the touchscreen after flashing the RADF SOLUTION ID 137997 SOLUTION CAUSE Software dipswitch 23 6 DF
42. 0030277A0 URL http techweb konicabt com tpm media mn20030277a0 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 182957 0 DESCRIPTION SOLUTION Blank copies after cleaning the toner supply unit CAUSE The ribbon cable from the CCD to the CB is not seated properly SOLUTION Reseat the ribbon cable on the CB SOLUTION ID USAGE 184336 0 DESCRIPTION SOLUTION DF314 important firmware version information ADF serial number DF Control Board firmware version and model compatibility matrix URL http techweb konicabt com tpm media t20030054a1e pdff Note To view the above PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 186830 0 DESCRIPTION SOLUTION How to enable two counts on the total counter for 11x17 paper To enable two counts on total counter for 11x17 perform the following 1 Access the 25 mode power the machine ON while
43. 1 DESCRIPTION SOLUTION DF314 the White Chart used for the RADF original scanning density adjustment is missing at machine setup CAUSE The White Chart is no longer included with the DF314 SOLUTION The White Chart is a spare part p n 13GL97100 and can be purchased as necessary The White chart is a necessary test chart when performing the RADF original scanning density adjustment Order the White chart as a spare part and reuse it if it is not damaged or dirty Copyright 2005 Konica Minolta Business Solutions U S A Inc 46 SOLUTION ID USAGE 141240 0 7130 DESCRIPTION SOLUTION DF314 display continuously changing between PLEASE LOAD 8 5x11 and PLEASE LOAD 11x17 paper sizes The operation panel also appears to be locked up when an 8 5x11 paper is placed in the feed tray CAUSE The lighting above the DF314 is adversely affecting the operation of PS306 original detect PS which is used to detect 11x17 originals SOLUTION Relocate the machine to a place where the lighting is more stable SOLUTION ID USAGE 141664 DESCRIPTION SOLUTION When registering a job selecting 2 in 1 Memory copy and Zoom to job memory Zoom is canceled This problem has been corrected with special ROM control firmware version 13 CHTO filename 7130m13chtOp exe Notes 1 7130 level 13 CHTOP firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media
44. 10tb01 pdf for the DB410 drive unit that provides support for the idler shaft to prevent the idler shaft from flexing during feed operation Notes 1 These parts were installed on the DB410 during production beginning with serial number 13NF 15878 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION APS will not select 8 5x11R when using the platen mode Original is detected as 8 5x11 SOLUTION ID 134792 CAUSE With the main body firmware version level 13 Control 11 Image and above and platen USAGE 13 APS set to default to 8 5x11 for small sized originals the 7130 does not have the ability to recognize the width and length of 8 5x11R on the platen glass SOLUTION This is a design specification of the machine When copying from the platen glass place the original in the 8 5x11 direction DESCRIPTION SOLUTION F52 1 shortly after pressing the START key SOLUTION ID 143164 CAUSE The optical unit fixing cooling fan FM3 has failed resulting in no fan rotation USAGE 12 SOLUTION To check the operation of the optical unit fixing cooling fan FM3 perform the following 1 Power the copier OFF 2 Remove the upper right side panel p n 26NA
45. 1260 and the ozone filter p n 26NA10170 which will allow unrestricted observation of the optical unit fixing cooling fan Also remove the upper rear reading cover p n 26NA12230 which will allow access to the optical unit fixing cooling fan connector CN912 3 Access 47 multimode power the copier ON while pressing the 4 and 7 keys Input code 42 press 01 4 Press the START key the optical unit fixing cooling fan should rotate If the optical unit fixing cooling fan fails to rotate check the control signal at CN912 1 of the optical unit fixing cooling fan connector Using a voltmeter 200V DC range a reading of 24V DC should be observed a Be sure to measure the 24V DC as the same time START PRINT is pressed The 24V DC may spike up momentarily then drop back down to OV DC 5 If OV DC is measured power the copier OFF disconnect CN912 and then recheck CN912 1 Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 7130 PRDB side in the 47 multimode power the copier ON while pressing the 4 and 7 keys Input code 42 press 01 if 24V DC is still not present then reseat all connectors on the PRDB 6 Repeat steps 1 through 4 if 24V DC is still not present on CN912 1 replace the PRDB p n 26TA 9021 and FM3 optical unit cooling fan p n 26NA 7390 as a set 7 If 24V DC is measured at any point but FM3 fails to operate replace FM3 optical unit cooling fan p n 26NA 7390 DESCRIPTION SOLUTION
46. 250 CAUSE Incorrect memory was installed USAGE 1 SOLUTION Ensure that the correct E RDH memory 256MB MU 413A PCUA 960405 is used DESCRIPTION SOLUTION FS107 not recognized by main body SOLUTION ID 172679 CAUSE The machine has to be reflashed USAGE 1 SOLUTION To flash the firmware perform the following SETTING UP THE ISW UTILITY 1 Obtain the ISW Trns utility file from the Konica web site To download the ISW Trns utility program perform the following a Access KBT s Home Page http www konicabt com b In the left hand menu click on SUPPORT c Under 4 Technical click on SECURED d A disclaimer is offered Read it and click on I Accept to access the NSSG Web support login page e Enter a User ID and Password and click Login f Click on EPROMS Link to KBM EPROM Download Area g Click on Eproms for Accessories h Click on List button i Click on ISWTRNSV330e EXE link and follow download instructions Note While on this page download the DF314 and FS107 files IMAGE v bitmaps ISW018 bmp SCROLL by clicking on the appropriate link and following instructions 2 While still at Konica s web site download the 7130 firmware To download the firmware programs perform the following a Click on the back arrow to return to the previous page b Click on Eproms for Low Volume Copiers c Click on List button d To start the download click on the control or image firmware
47. 314 ISW write protection is set to a 0 in the 25 mode USAGE 4 SOLUTION To change software dipswitch 23 6 to a 1 perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Select 1 SOFTWARE SW 4 Using the up down arrows scroll to software switch 23 6 5 Select ON 6 Power the copier OFF ON to return to normal copy mode DESCRIPTION FK102 How to enable image printing on the transmission reports SOLUTION ID 155773 SOLUTION To enable printing of the image on transmission reports perform the following USAGE 4 1 From the Copier mode press the HELP button 2 On the LCD touch screen select KEY OP mode 3 Select 2 FAX 4 Select SPECIAL SET 5 Enter Password of 9272 and press OK 6 Select FUNCTION PARAMETER SETTING 7 Select LIST OUTPUT MODE 8 Scroll to TRANSMISSION REPORT 9 Press EDIT to change set value to WITH IMAGE 10 Select BACK and keep pressing until the normal screen appears DESCRIPTION COPY IN PROGRESS message when using the RADF only Platen copying and internal tests SOLUTION ID 164560 print normally SOLUTION CAUSE The machine s memory has become corrupt USAGE 4 SOLUTION Reset the machine to factory defaults To reset memory to factory defaults perform the following 1 Enter the 25 mode power the machine ON while pressing the 2 and 5 keys 2 Select Software SW Using the up down arrows scroll to addr
48. 7022 7 130CHTOP pdf 2 The latest firmware is available at http Awww konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 141698 DESCRIPTION SOLUTION Incorrect paper size detection when using the bypass tray CAUSE The actuator for PS20 bypass tray paper size detect photo sensor is binding SOLUTION Inspect the actuator for PS20 p n 26NA 4330 for binding and ensure proper operation SPECIAL NOTE Solution provided by Johnny Phillips Stuarts Inc SOLUTION ID USAGE 142339 0 DESCRIPTION SOLUTION IP422 is PC Fax supported when printing in a Macintosh environment PC Fax functions are not available when printing in a Macintosh environment PC Fax functions are available using the PCL driver or PostScript visual driver for the following operating systems Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 143351 0 DESCRIPTION SOLUTION Operation panel is locked up CAUSE A florescent light over the machine has failed or is flickering causing the RADF original size detection sensors PS306 and PS307 to lock up the operation panel SOLUTION Turn the florescent light over the machine OFF or reposition the machine Reset
49. AGE 0 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Please remove paper from exit of machine message after swapping the control board SOLUTION ID 205858 SOLUTION CAUSE The PRMB from the original board was not swapped to the new board USAGE 0 SOLUTION Swap out the PRMB between the two boards DESCRIPTION FK102 E89 94 code and machine is flashing ON and OFF SOLUTION ID 206611 SOLUTION CAUSE Communication error file access error USAGE 0 SOLUTION Remove the FK and disconnect battery CN403 for 10 minutes and reconnect and re install the FK If this does not resolve the problem replace the main fax board p n 13FQ9010 Copyright 2005 Konica Minolta Business Solutions U S A Inc 64 May 2005 7130 DESCRIPTION Is Scan to E mail supported in a Macintosh environment running TCP IP SOLUTION ID 206813 SOLUTION Scan to E mail is supported in a Macintosh environment running TCP IP USAGE 0 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION J30 with 2 inches of the paper sticking out of the exit of the machine SOLUTION ID 207087 SOLUTION CAUSE Incorrect Restart timing USAGE 0 SOLUTION Access the 36 mode and adjust the Restart timing The normal adjustment should be somewhere around 30 Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 65
50. AX Press Special Set Enter 9272 as the password Press Function Parameter Setting Press List Output Mode Select Diagnostic Code Journal Press Edit to change setting to ON OFF Press Back until copy mode is displayed OHONANARWHD SOLUTION ID USAGE 133239 0 DESCRIPTION SOLUTION FK102 how to send a two sided fax To fax two sided originals perform the following 1 Enter the Fax Mode by pressing the FAX button 2 Place the original in the document feeder 3 Enter the fax number you wish to send to 4 Press Setting on the LCD 5 In the lower left hand corner will be the selection for Cover and Two sided Two Sided and One sided Choose desired setting 6 Press Start to send the fax SOLUTION ID USAGE 133586 0 DESCRIPTION SOLUTION In APPLICATIONS mode Sheet Cover Insertion and Transparency are grayed out CAUSE The machine s memory is corrupt and needs to be initialized in the 47 mode SOLUTION To initialize the machine perform the following 1 Access the 47 mode power the machine ON while holding down on the 4 and 7 keys output code 93 2 Power the machine OFF ON to exit the 47 mode SOLUTION ID USAGE 133751 0 DESCRIPTION SOLUTION DF314 LOAD B5 PAPER message after placing an original in the ADF CAUSE Original size detection varistor VR301 is out of adjustment SOLUTION To adjust VR301 perform the following procedure 1 Access the 47
51. CAUSE The finisher front door is opening during copying The door actuator is not properly contacting the interlock switch SOLUTION Repair or reform door actuator Repair or replace the interlock switch p n 12QR86010 as needed USAGE 0 DESCRIPTION SOLUTION FK102 how to disable the modem speaker To disable the speaker perform the following 1 Access the Key Operator Mode press HELP then touch Key Ope mode at the left front of touch screen and then enter Password if necessary 2 Touch 2 FAX from the Key Operator Mode screen 3 Touch Line Parameter Set from the Fax Initial Setting menu screen 4 Use the UP and DOWN arrows to select Line Monitor Audio 5 Touch EDIT to switch from ON to hear transmissions or OFF based on customer demand SOLUTION ID 136121 USAGE 0 DESCRIPTION SOLUTION How to change the Scan Resolution of the IP422 To adjust the Scan Resolution perform the following 1 Press the Help to enter Key Operator mode 2 Press the Key Ope Mode button on the touchscreen 3 Enter the Key Operator password and then press OK 4 Press 3 Printer 5 Press the down arrow on the right hand side of the touchscreen until Scan Quality is highlighted 6 Press Edit on the touchscreen to select the desired Scan Resolution available choices are 200 300 400 600 dpi 7 Press Return twice to return to standby mode SOLUTION ID 136126 USAGE 0 DESCRIPTION SOLUTIO
52. CRIPTION How many passwords are available for use in ECM mode SOLUTION ID 130204 SOLUTION This product has up to 128 password accounts available in ECM mode Each password is up to 5 USAGE 2 digits DESCRIPTION DF314 jamming and skewing SOLUTION ID 130558 SOLUTION CAUSE The DF314 is not aligned properly USAGE 2 SOLUTION Adjust the height and skew for the DF314 To adjust the height and skew for the DF314 perform the following 1 Place the DF314 on the main body 2 Loosen the two screw located on the back side of Hinge L so the DF314 lay s flat on the main body 3 Tighten the two screws on the Hinge L 4 On the right front side of the Rear cover locate the Skew adjusting screw 5 Using a flat blade screw driver turn the adjusting screw in either direction to aligns the DF314 with the main body 6 Perform steps 4 5 until proper adjustment is achieved 7 Lift the Open close cover assembly 8 Locate the Adjusting lever rear inside the Open close cover assembly to the back left side of the DF314 main body 9 Locate the Scribe marks behind the Adjusting lever rear 10 On the Rear cover of the DF314 locate the Adjustment lever rear notch located directly above the Hinge L 11 Place a Phillips head screw driver into the notch 12 Watching the Adjusting lever rear turn the Phillips head screw driver in either direction until the Adjusting lever rear is aligned with the center Scribe mark 13 Perform steps 8 9 until proper adjustm
53. CTING Connect a parallel interface cable to the copier IMAGE v bitmaps cjc292 b6mp SCROLL ISW connector is located on the right rear side of mainbody and is the lower of the 2 connectors CAUTION Ifa parallel data transfer is to be executed with the ISW Trns program the ECP mode setting of the PC parallel port should be cleared ISW Trns does not support parallel data transfers If a parallel data transfer is launched with the PC set in ECP mode the transfer could be aborted by an error occurring in between It would be necessary therefore to disable ECP mode IMAGE v bitmaps ISW011 bmp SCROLL before run ISW Trns on a PC with the ECP setting UPDATING Update the ROM data on each control board using ISW Trns IMAGE v bitmaps ISW014 bmp SCROLL Note If any error occurs during the flash procedure and the Fax LED goes on red the main power switch must be shut off for 10 seconds or more Then turn the main switch on again and send the flash files Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION How to end the current ECM session and immediately display ENTER E C M PASSWORD SOLUTION ID 130844 on the touchscreen To immediately return the machine to display ENTER E C M PASSCODE when the job is finished USAGE 5 perform the following 1 Hold the key and then press the key 2 Release both keys together 3 The display will go back to ENTER E C M PASSCODE DE
54. E The developer unit agitating auger is binding USAGE 1 SOLUTION Replace all 6 bushings p n 26NA30770 in the developer unit DESCRIPTION F51 6 at power up SOLUTION ID 168681 SOLUTION CAUSE Loss of 24V DC from the PRDB Check for 24V DC on the PRDB at CN 22 5 USAGE 1 SOLUTION If 24V DC is not present replace the PRDB p n 26TA 9021 DESCRIPTION DB210 the gears do not align after installing the parts from DB209 210 409 410 Technical SOLUTION ID 168726 Bulletin 1 Gear Skipping J16 Jams SOLUTION CAUSE The parts are for the DB410 only USAGE 1 SOLUTION The parts can only be used with a DB410 Notes 1 See DB410 Technical Bulletin 1 URL http techweb konicabt com tpm media db41 0tb01 pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION J61 1 intermittently occurs when using the RADF SOLUTION ID 169337 SOLUTION CAUSE The RADF height adjustment was not performed USAGE 1 SOLUTION Adjust the ADF height To Adjust the ADF height perform the following 1 Locate the screw adjustment slot located on the rear of the RADF just above the hinge 2 Open the top cover and look to the rear left side and you will see a
55. ESCRIPTION SOLUTION If a print job is sent when the main body is in power save mode the START button must be pressed to output the print job CAUSE System control firmware upgrade required SOLUTION Upgrade System control firmware to version 16 Note The latest version system software is available on the Konica Minolta FTP site URL ftp kbtdigital kx15 ftp konicabt com SOLUTION ID USAGE 170001 DESCRIPTION SOLUTION In the memory switches what does 1 SHOT indication time mean This switch setting determines the time duration 3 or 5 seconds for messages which are displayed for short periods and indicate special circumstances such as GROUP BUTTON CANNOT BE USED IN THIS MODE or NUMBER OF ORIGINALS SHOULD BE MAX IN STAPLE MODE SOLUTION ID USAGE 170548 0 DESCRIPTION SOLUTION Some PM kits Item 950256 for the 7022 and 7130 may contain the wrong upper fuser roller CAUSE The affected lot numbers for the PM kits are as follows 421652M and 431751M SOLUTION If you find kits containing upper fusing roller p n 26YF53030 please return the rollers together with a completed FTR form to the address below for free replacement with the correct upper fusing roller p n 26NA53030 Only the rollers will be exchanged Do Not Send the entire PM kit Replacement rollers will be shipped only after receipt of the wrong rollers Please make sure to include your name company name and the address o
56. EW SOLUTION ID 153968 USAGE 0 DESCRIPTION SOLUTION How to add toner 7130 To add toner perform the following 1 Open the machine front door Unlock and open the toner bottle cover 2 Withdraw the toner bottle and then turn it clockwise to position the up arrow mark at the top 3 Fully withdraw the toner bottle strait toward the front and remove the bottle 4 Remove the cap of the new toner bottle 5 Insert the new toner bottle into the machine positioning the up arrow mark at the top Note Be sure the up arrow mark on the toner bottle is shown on the top otherwise the toner bottle cannot be set properly 6 Close and lock the toner bottle cover then close the machine front door Note The toner bottle cover cannot be locked if the toner bottle is not set in place See the 7022 7130 User s Manual pages 10 2 to 10 4 for information on adding toner URL http techweb konicabt com tpm media 7022 7 130addtoner pdfl Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 154215 USAGE 0 DESCRIPTION SOLUTION Safety label regarding clearing fixing unit jam To prevent injury when clearing a fusing unit paper jam two safety la
57. GE 1 the developer unit SOLUTION Replace the toner supply unit DESCRIPTION How to program Auto Tray Switching ATS SOLUTION ID 163551 SOLUTION To program ATS perform the following USAGE 1 1 Access the 25 mode power the copier ON while pressing the 2 and 5 keys Select copy mode and press the help key Select Key Ope Mode Enter the 4 digit key operator password if necessary Select Memory SW Using the up down arrows scroll down until Auto Tray Switch is selected Press Edit until ON is displayed Using the up down arrows scroll down again until ATS APS for the desired paper tray Bypass Tray 1 Tray 2 Tray 3 Tray 4 is highlighted 9 Press Edit until ON is displayed 10 Power the machine OFF ON to return to the normal copy mode ONOAARWNY DESCRIPTION How to update the main body firmware if the laptop does not have a parallel connection SOLUTION ID 163985 SOLUTION Newer laptops typically do not have a parallel connection which is required to update the firmware USAGE 1 of the main body A PCMCIA to Parallel converter will allow the laptop to communicate with the main body LPT3 is used for the update procedure as viewed in the ISWTrns utility communication setup The PCMCIA to Parallel converter URL http techweb konicabt com tpm media PCMCIA Parallel pdf can be purchased either locally or on the Internet The cost can range anywhere from 95 00 to 165 00 The most widely used card is t
58. ION Can the FL102 be disabled without removing it from the FK102 To disable the FL102 it must be disconnected from the FK102 SOLUTION ID USAGE 155151 1 DESCRIPTION SOLUTION How to use the ECM mode for printing To enable ECM mode for printing perform the following 1 Press the Help to enter Key Operator mode 2 Press the Key Ope Mode button on the touch screen Enter the Key Operator password if necessary and press OK Press System copier Press ECM Enter the 8 digit ECM master code the default passcode is 00000000 Press ECM ON OFF Setting Select the ON setting for Copier Fax or Printer as desired Press OK 10 Make any additional changes to the ECM accounts as desired 11 Power the machine OFF ON Note The ECM mode will count print jobs for the ECM user account only if the ECM user account is entered in the print driver OONDAKRW To enter the ECM code in the print driver PCL or Visual PostScript perform the following 1 From the document to be printed select file then print from the file menu 2 Select properties in the print driver dialog box 3 Select the Setting button do not check the password check box 4 In the ID box of the Password Setting dialog box enter the ECM user account number do not enter anything in the password box 5 Select OK 6 Make any additional desired changes to the print driver and select OK 7 Select OK to print the document
59. ION SOLUTION How to enable jam code display To enable jam code display perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Touch 1 Software SW on the touchscreen Copyright 2005 Konica Minolta Business Solutions U S A Inc 16 SOLUTION ID 157659 USAGE 2 May 2005 7130 4 Scroll to software switch 10 7 using the arrow keys 5 Set 10 7 to ON 6 Power the copier OFF ON to exit the 25 mode DESCRIPTION Half blank copies top to bottom consistently starting after x amount of copies on long SOLUTION ID 160636 runs of prints and copies SOLUTION CAUSE Corrupt data stored in memory USAGE 2 SOLUTION Reset memory to factory defaults To reset memory to factory defaults perform the following 1 Enter the 25 mode power the machine ON while pressing the 2 and 5 keys 2 Select Software SW 3 Using the up down arrows scroll to address 3 4 All Memory Reset 4 Select OFF 5 Power the machine OFF 6 Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys 7 Enter 9 2 press the START key press the STOP CLEAR key 8 Enter 0 9 6 press the START key press the STOP CLEAR key 9 Enter 0 9 3 and press the START key 10 Power the machine OFF ON Notes 1 When the memory board is initialized all data is deleted 2 Before initializing the machine to factory defaults enter the machines seri
60. ION To delete a Registered Box perform the following USAGE 2 1 Press the SCAN PRINT button 2 Select ENTRY on the touchscreen 3 Select Box No List 4 Scroll to the Box number to be deleted and press ERASE 5 Press BACK twice to return to the main scan screen DESCRIPTION Unable to scan a document to the hard disk drive when transmitting a fax PLEASE WAIT SOLUTION ID 189733 AFTER TX PRESS START is displayed SOLUTION CAUSE As per machine specifications both functions use the same E RDH memory Access to USAGE 2 that memory will be denied until the function has completed its data transmission SOLUTION Until the transmitted document is released this message is displayed DESCRIPTION Shadows around the edges of Booklet mode copies SOLUTION ID 131780 SOLUTION CAUSE The RADF Centering adjustment is incorrect USAGE 1 SOLUTION To adjust the RADF Centering perform the following 1 Access the 36 mode power OFF ON while holding the 3 and the 6 keys 2 Press 9 RADF adj 3 Press 4 Centering adj 4 Centering adj RADF 1side will be displayed Copyright 2005 Konica Minolta Business Solutions U S A Inc 18 May 2005 7130 Ranges are from 53 to 53 Enter desired value Press SET Press COPY Make a test copy 10 Press and then to return to the adjustment screen 11 Repeat steps 7 through 12 until desired adjustment 12 Power OFF ON to return to the normal copy mode C
61. ION ID 145245 SOLUTION CAUSE The platen glass is not properly positioned which results in a failed white reference USAGE 1 reading from the white reference plate attached beneath the glass stopper plate Copyright 2005 Konica Minolta Business Solutions U S A Inc 27 May 2005 7130 SOLUTION To inspect the white reference sheet perform the following 1 Power the copier OFF 2 Remove the right side panel 3 Remove the platen glass Inspect the white reference plate which is attached beneath the glass stopper plate Ensure that it is properly positioned and clean 4 Reinstall the platen glass and power the copier ON DESCRIPTION E46 11 during copy mode SOLUTION ID 145250 SOLUTION CAUSE The A D ribbon cable has failed USAGE 1 SOLUTION Replace the A D ribbon cable p n 26NA90500 DESCRIPTION FK101 how to disable the display of the phone number on the confirmation page SOLUTION ID 145740 SOLUTION The display of the phone number cannot be disabled as the confirmation page format cannot be USAGE 1 altered in any way DESCRIPTION FK102 how to disable the display of the phone number on the confirmation page SOLUTION ID 145744 SOLUTION The display of the phone number cannot be disabled as the confirmation page format cannot be USAGE 1 altered in any way DESCRIPTION Proper air flow direction for the DCPS cooling fan SOLUTION ID 145988 SOLUTION By design the DCPS cooling fan FM1 is
62. IPTION Is the DB211 compatible with 7130 SOLUTION ID 167094 SOLUTION The DB211 is not compatible with the 7130 USAGE 0 DESCRIPTION DF314 incorrect size detection of originals placed on the RADF feed tray SOLUTION ID 167735 SOLUTION CAUSE Overhead lighting is interfering with the original length detection performed by original USAGE 0 length sensors PS306 and PS307 SOLUTION If the machine cannot be moved to another location order a sensor filter kit p n U193 0030 and install the original sensor filters above PS309 and PS310 which will block light frequencies that cause the sensors to react incorrectly Attach the filter sheets above the sensors by using transparent tape Since the sensors are located in a recessed area of the RADF feed tray the tape and filter will not interfere with feeding of originals Note A quantity of two 2 filter sheets is included with each sensor filter kit DESCRIPTION Popping noise from Tray 1 and bypass SOLUTION ID 168087 SOLUTION CAUSE Dirty paper feed shaft holder s USAGE 0 SOLUTION Clean paper feed shaft holder s p n 466076020 SPECIAL NOTE Solution provided by Dennis Volkart Consolidated Copier Services DESCRIPTION Does the 7130 support Bates stamping SOLUTION ID 168707 SOLUTION The 7130 does not support Bates stamping USAGE 0 DESCRIPTION DB409 the gears do not align after installing the parts from DB209 210 409 410 Technical SOLUTION ID 168727 Bulletin 1 Gear Skipping
63. J16 Jams SOLUTION CAUSE The parts are for the DB410 only USAGE 0 Copyright 2005 Konica Minolta Business Solutions U S A Inc 57 May 2005 7130 SOLUTION The parts can only be used with a DB410 Notes 1 See DB410 Technical Bulletin 1 URL http techweb konicabt com tpm media db410tb01 pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION FK102 When Communications Journal is set to Daily can the print time 9 00am be SOLUTION ID 168816 changed SOLUTION This is a set time and can not be changed USAGE 0 DESCRIPTION Developer spewing SOLUTION ID 169256 SOLUTION CAUSE Loose connector on the DCPS USAGE 0 SOLUTION Reseat all connectors on the DCPS DESCRIPTION How to disable copier printing JOB STOP for an out of toner condition SOLUTION ID 169266 SOLUTION The following dip switches set in the 25 mode will limit and disable the copier from printing when USAGE 0 the message of PLEASE ADD TONER is displayed on the operation control panel DIPSW SETTINGS DESCRIPTION 4 2 43 4 5 0 0 1 after 100 copies 1 0 1 after 400 copies 0 1 1 after 700 copies 1 1 1 after 1000 copies Note These dip switches will onl
64. N FO 0 at power up CAUSE The FO 0 code is not identified in the service manual This code likely identifies a communication failure within the machine SOLUTION To reset memory to factory defaults perform the following 1 Enter the 25 mode power the machine ON while pressing the 2 and 5 keys 2 Select Software SW Select OFF Power the machine OFF OMONDAKRW 10 Power the machine OFF ON Note When the memory board is initialized all data is deleted Using the up down arrows scroll to address 3 4 All Memory Reset Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys Enter 9 2 press the START key press the STOP CLEAR key Enter 0 9 6 press the START key press the STOP CLEAR key Enter 0 9 3 and press the START key SOLUTION ID 136977 USAGE 0 DESCRIPTION SOLUTION Unable to adjust the touchscreen sensitivity CAUSE Failure of the touchscreen SOLUTION Replace the touch key board p n 26NA87520 SOLUTION ID 137304 USAGE 0 DESCRIPTION SOLUTION Copyright 2005 Konica Minolta Business Solutions U S A Inc Latest firmware EPROM level 7130 7130 system control version 17 0 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt com tpm media 7130 M17p pdf 7130 system control version 14 0 image processing version 13 0 firmware enhancement list in Adobe Acrobat format URL http techweb konicabt
65. NA30770 in the developer unit for binding and replace as necessary SOLUTION ID 168119 USAGE 6 DESCRIPTION Please load 5 5x8 5 paper message when using platen APS for small size originals SOLUTION CAUSE Firmware is at an early level and needs to be updated SOLUTION Update the firmware to latest levels To program platen APS to select 8 5x11 with small size originals perform the following Access the 25 mode hold down the 2 and 5 keys at power ON Select 1 SOFTWARE SW Press the left down arrow 4 times Press the right up arrow 5 times The top of display should indicate SOFTWARE SW 21 5 0 Press the ON button once The top of display should now indicate SOFTWARE SW 21 5 1 Power OFF ON to return to normal copy mode Note This change to software switch 21 5 in the 25 mode will allow platen APS to automatically select 8 5x11 paper when copying a small size original i e check business card drivers license etc OAaAkRWNs SOLUTION ID 133952 USAGE 5 DESCRIPTION How to flash the 7130 firmware with the ISW Trns utility SOLUTION To flash the firmware perform the following SETTING UP THE ISW UTILITY 1 Obtain the ISW Trns utility file from the Konica web site URL http techweb konicabt com tpm media iswhowtoget txt Note While on this page download the DF314 and FS107 files IMAGE v bitmaps ISW018 bmp SCROLL by clicking on the appropriate link and following instructions 2
66. ON SOLUTION Copyright 2005 Konica Minolta Business Solutions U S A Inc Toner on the edges of copies prints and received faxes CAUSE Toner adhering to the transfer guide plate due to a missing electrode spring p n 26NA26260 SOLUTION Replace the missing electrode spring The spring makes an electrical connection between the electrode plate p n 26NA26250 and the transfer guide plate which is part of the transfer guide plate assembly p n 26NA 2610 The spring applies a voltage to the transfer guide plate which prevents toner from adhering to the guide plate 22 SOLUTION ID USAGE 132656 1 May 2005 7130 DESCRIPTION SOLUTION DF314 when an 8 5x11 original is inserted into the RADF Original Size message appears on the screen CAUSE The machine destination was not set for USA SOLUTION To set the destination for USA perform the following 1 Power the machine OFF Enter the 25 mode turn the machine ON while pressing the 2 and 5 keys Select 1 Software Switch Setting Use the arrows on the LCD to select dipswitch 5 0 Touch the ON key on the LCD to change the data to 1 Use the arrows on the LCD to select dipswitch 5 1 Touch the OFF key on the LCD to change the data to 0 Press the RETURN key Power the OFF ON to exit the 25 mode SOLUTION ID USAGE 133075 1 DESCRIPTION SOLUTION F51 4 code at power up CAUSE ICP5 24V DC on the PRDB is open
67. ONDH If still experiencing shadows around the edges of the copies adjusting the RADF fame erasure may assist in removing the shadows To adjust the RADF frame erasure perform the following 1 Access the Key operator mode hold down the help key at power on 2 Press 1 System Copier 3 Press 12 Memory SW 4 On right hand side of display use the down arrow to scroll to RADF frame erasure 5 Press EDIT to change RADF frame erasure amount none to 5mm 6 Power OFF ON to return to normal copy mode DESCRIPTION How to adjust the touchscreen sensitivity SOLUTION ID 126605 SOLUTION To adjust the touchscreen sensitivity perform the following USAGE 1 1 Power the copier OFF 2 Access the Key Operator Mode power the copier ON while pressing the HELP key 3 Touch 10 Touch panel adj on the touchscreen to access the control panel adjustment screen Note If the touchscreen is so far out of adjustment that there is no response when touching 10 Touch panel adj the control panel adjustment can be accessed by touching any numeric key on the key pad Two plus symbols should be visible on the screen 4 Touch at the upper right corner lightly with a touch pen something with a round tip made of resin is recommended 5 Touch at the lower left lightly with a touch pen 6 Ensure the X coordinate and the Y coordinate displayed in the message area fall within the standard values The acceptable values are on the sec
68. PS is used DIPSW TRAY 2 4to0 2 5to0 Tray 1 2 4to1 2 5to0 Tray2 2 4to0 2 5to1 Tray3 2 4to1 2 5to1 Tray4 8 Power the copier OFF ON to exit the 25 mode DESCRIPTION F34 2 is displayed during warm up and will not clear SOLUTION ID 140099 SOLUTION CAUSE TH2 has failed causing dipswitch 3 bit 1 to turn ON 1 After turning this dipswitch OFF USAGE 3 0 the machine will attempt to warm up but will code F34 2 SOLUTION Replace TH2 fixing temperature sensor 2 p n 26NA8801 1 Note TH2 and TH1 come as an assembly DESCRIPTION What is the maximum number of FTP scan locations destinations that can be programmed SOLUTION ID 141964 SOLUTION A maximum of 10 FTP addresses can be programmed and used USAGE 3 DESCRIPTION Can the default scan file format be changed from TIFF to PDF SOLUTION ID 143290 SOLUTION CAUSE This feature was added with special firmware version 13 CHT1 USAGE 3 SOLUTION Upgrade main body control firmware to version 13 CHT1 or later and in the key operator mode change the file format to the desired setting PDF or TIFF To change the default file format in the key operator mode perform the following 1 Select copy mode and press the help key 2 Select Key Ope Mode 3 Enter 4 digit key operator password if necessary 4 Select Printer 5 Using the up and down arrows scroll until File Format Default is highlighted 6 Press Edit until the desired format PDF or TIFF is selected 7 Press
69. PS selects 8 5x11 instead of 8 5x11R for original on the platen glass SOLUTION ID 168611 SOLUTION CAUSE Machine is set to default to 8 5x11 for small size originals USAGE 2 SOLUTION To program platen APS to select 8 5x11R for 8 5x11R perform the following 1 Access the 25 mode turn the machine ON while pressing the 2 and 5 keys 2 Select SOFTWARE SW 3 Select SOFTWARE SW 21 5 4 Press the OFF button once The top of display should now indicate SOFTWARE SW 21 5 0 5 Power the machine OFF ON to exit the 25 mode Note This change to software switch 21 5 in the 25 mode will allow cause small size originals to be printed on 8 5x11R DESCRIPTION Background on copies more pronounced on the 2nd side SOLUTION ID 169307 SOLUTION CAUSE Insufficient drum ground USAGE 2 SOLUTION Remove the Drum carriage from the machine Remove the Drum shaft and the Drum bearing Thoroughly clean the Drum bearing and shaft of any foreign material Replace the Drum bearing as necessary p n 26NA20480 DESCRIPTION J50 03 occurs at power up SOLUTION ID 176134 SOLUTION CAUSE The PRDB failed USAGE 2 SOLUTION To check the PRDB perform the following 1 Check MC1 registration clutch at CN29 B16 at the PRDB for 24V DC 2 If there is no 24V DC at CN29 B16 then check CN20 1 and CN20 2 for 24V DC 3 If there is 24V DC at CN20 1 and CN20 2 then replace the PRDB p n 26TA 9021 DESCRIPTION How to delete a Registered Box number SOLUTION ID 182395 SOLUT
70. RK TXT NEW DESCRIPTION How to change the ECM master code SOLUTION ID 172979 SOLUTION To change the ECM master code perform the following USAGE 0 1 Enter the 25 mode turn the machine ON while pressing the 2 and 5 keys Copyright 2005 Konica Minolta Business Solutions U S A Inc 60 May 2005 7130 2 Select 5 Password settings 3 Select 2 User account E C M master key code set 4 Enter your new Master Key code the master key code can be up to 8 numbers and then select SET 5 Press Return 6 Power the machine OFF ON to exit the 25 mode DESCRIPTION F52 01 at power up SOLUTION ID 173689 SOLUTION CAUSE Failed FM3 internal dehumidifying fan USAGE 0 SOLUTION Replace FM3 p n 26NA 7390 DESCRIPTION Intermittent F51 06 code SOLUTION ID 177884 SOLUTION CAUSE Failed write unit USAGE 0 SOLUTION Replace write unit p n 26WA 2600 Note Before replacing the write unit ensure 24V DC for the polygon motor is present at CN22 pin 5 of the PRDB DESCRIPTION F81 02 displayed after replacing the CB control board and attempting to flash the firmware SOLUTION ID 179869 SOLUTION CAUSE Incorrect CB was installed USAGE 0 SOLUTION The CB for this series of machines is not interchangeable Install the correct CB p n 26XA 9300 DESCRIPTION DF314 Reload original in order then set scanning conditions of originals message SOLUTION ID 179898 displayed when copying odd si
71. SCRIPTION SOLUTION Specifications for Memory Upgrade Kit SOLUTION ID 133133 The memory used in the 7130 IP011 and IP422 is a 144 pin SODIMM module 100MHz 10ns or USAGE 5 faster with gold contacts The 7130 is equipped with 32MB of memory embedded on the main CB The main CB has one additional slot that can accept the following memory module for a maximum of 288MB 256MB MU413 Item 950257 Note Memory is installed on the main CB The IP011 will accept the following memory modules for a maximum of 80MB 32MB MU403 Item 950217 64MB MU404 Item 950218 The IP422 is shipped with 64MB of base memory and can be upgraded to a maximum of 128MB of RAM Available memory module SODIMM 64MB MU 411 Item 950249 DESCRIPTION SOLUTION Hecon key counter availability SOLUTION ID 156587 A kit p n SE95 4020 is available which includes all necessary mounting hardware and wiring It USAGE 5 does not include the key counter PCUA 950816 If individual parts are ordered referring to Technical Operations Bulletin A4 D5 URL http techweb konicabt com tpm media A4D5 pdf dated 6 25 03 the adapter wiring harness p n 1206K0010 is not needed since it is included with the kit Use the long adapter wiring harness The short one is not needed Directions are included with the kit Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http
72. SOLUTION DF314 not recognized by the main body CAUSE The open close actuator for the RADF open close detect sensor PS304 is not properly aligned with the sensor resulting in the sensor not being properly flagged when the RADF is lowered SOLUTION To check the RADF open close detect sensor for proper operation perform the following 1 Power the copier OFF 2 Access the 47 mode power the copier ON while pressing the 4 and 7 keys input code 60 press 1 3 The state of the RADF open close detect sensor will be displayed on the touchscreen as IN OFF with the RADF in the lowered position and should change to IN ON with the RADF in the raised position If the state of the RADF open close detect sensor fails to properly detect the raised or lowered position of the RADF thoroughly inspect the RADF open close detect sensor and open close actuator for proper alignment 4 Replace the RADF open close detect sensor p n 12QV85510 open close actuator p n 13GL73020 detecting spring p n 13GL73030 or open close part p n 13GL73010 as necessary SOLUTION ID USAGE 131961 3 DESCRIPTION SOLUTION FS107 stapled sets are not properly aligned CAUSE The Mylar alignment sheet attached to the front paper positioning plate is deformed causing a restriction to the proper paper movement during the stacking operation SOLUTION To check the Mylar sheet attached to the front paper positioning plate perform the followin
73. See db411_j13_j16 pdf URL http techweb konicabt com tpm media db411_j13_j16 pdf for details Note To view the above PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Copyright 2005 Konica Minolta Business Solutions U S A Inc 39 SOLUTION ID USAGE 203695 1 May 2005 7130 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION When using the ADF the last 2 pages come out scrambled in a 10 page stack CAUSE The MCB failed SOLUTION Replace the MCB p n 26XA 9300 SOLUTION ID USAGE 205063 1 DESCRIPTION SOLUTION FS107 serial number cut in for cover and lower casing Serial number cut in starting at 13GQ52574 and up is the new style Upper cover new 13GQ12090 Lower casing new 13GQ45012 Upper cover old 13GQ 1230 Lower casing old 13GQ45010 SOLUTION ID USAGE 208955 1 DESCRIPTION SOLUTION FS107 J72 19 or J72 21 when printing on small size paper 5 5x8 5R CAUSE When printing a large volume of small size paper M706 tray up down motor does not move the finisher tray down SOLUTION This problem was resolved with new level firmware finisher firmware Note The latest Firmware is available at http Awww konicabt com konicode PubBrowser eproms
74. TION The fixing unit cleaning web is not included in the PM maintenance kit PCUA 950256 CAUSE The cleaning web for the model 7130 is not included in the PM kit due to the change in the programming of the web advancement which allows the web to last 200 000 copies Only one 1 cleaning web every other PM is required SOLUTION The cleaning web assembly p n 26NA53430 must be ordered separately SOLUTION ID USAGE 128455 0 DESCRIPTION SOLUTION Poor copy quality out of focus or lines on copies after machine has been moved CAUSE The 1st V mirror locking screw was not installed before machine transportation causing damage to the V mirror assembly SOLUTION Install the 1st V mirror locking screw before machine transportation Repair or replace any damaged parts to the 1st V mirror NOTE Locking screws or locking brackets can not be ordered as a part It is critical to save these locking screws and brackets at machine set up SPECIAL NOTE Solution provided by Bryan Foley KBT Seattle Copyright 2005 Konica Minolta Business Solutions U S A Inc 40 SOLUTION ID USAGE 130543 0 May 2005 7130 DESCRIPTION FK102 how long will the battery back up retain data stored in memory when power is interrupted SOLUTION When power is interrupted the FK102 will retain data in memory for 60 minutes when the batteries are fully charged SOLUTION ID 131918 USAGE 0 DESCRIPTION Copies are en
75. TION Remove the printer or other device that is attached to LPT1 SOLUTION ID USAGE 151210 0 DESCRIPTION SOLUTION 1T101 how to program a specific finisher exit tray for fax receptions and another finisher exit tray for copy jobs To program the 7130 to have fax receptions exit into one finisher tray and copy jobs into a different finisher tray perform the following 1 From the copier mode press the HELP 7 button located to the right of the touchscreen 2 From the touchscreen select Key Ope mode 3 Enter a Key Operator passcode if applicable 4 Select 1 System Copier 5 Select 2 Copier Initial 6 Select 5 Output 7 Select highlight the desired exit tray to be used for fax receptions press OK 8 Press RETURN to return back to the System Copier setting menu 9 Press the down arrow to scroll to the next System Copier setting menu screen 10 Select 12 Memory SW 11 Press the arrows in the lower left corner and scroll to page 3 3 of the memory switches 12 Press the down arrow on the right side and highlight Job Memory Recall 13 Press EDIT to change the Job Memory Recall setting to ON 14 Press RETURN three times to return back to normal copy mode 15 Press the OUTPUT button located to the right of the touchscreen 16 Select highlight the desired exit tray to be used as the default for copy jobs and press OK 17 Press the APPLICATION button located to the right of the touchs
76. Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION DF314 Paper feed tray shape change SOLUTION ID 158256 SOLUTION See DF314 Technical Bulletin 2 URL http techweb konicabt com tpm media DF31 4tb02 pdf USAGE 0 for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION How to copy a two sided small size original i e check insurance card identification card SOLUTION ID 159647 etc onto the same side of a copy SOLUTION To copy a two sided small size original onto a one side copy perform the following USAGE 0 1 Press the Application button 2 Select Combination and 2 to 1 then press OK 3 The application selection screen should be displayed again this time select Store Mode and then press OK 4 Place your two side original on the upper left side of the platen and close the RADF 5 Select the paper you want on it and any other adjustment you need including the Resolution change it from the default of 64 to 100 6 Press Scan on the LCD upper right side of the LCD When optics finish scanning open the RADF and turn over original and place it in the upper left side of the platen and press Scan on the LCD again 7 When done
77. UTION System Configurator 7130 7130 System Configurator URL http techweb konicabt com tpm media 7022 7130config pdf Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 126556 USAGE 6 DESCRIPTION SOLUTION Erratic powering ON and OFF of the unit No error codes are logged CAUSE Failure of the DCPS1 cooling fan SOLUTION Reseat the fan connector on the DCPS CN10 If erratic operation persists replace the fan motor p n 26NA80510 SOLUTION ID 134733 USAGE 6 DESCRIPTION SOLUTION Gray line at the rear of the copy occurring in the lead to trail direction when using RADF mode CAUSE RADF Centering Adjustment is not adjusted properly SOLUTION To adjust the RADF Centering Adjustment perform the following 1 Enter 36 mode turn the machine ON while pressing the 3 and 6 keys 2 Select 2 Timing Adjustment 3 Press Previous in the lower left corner of the LCD until Centering Adjustment RADF single side is displayed 4 Lower the current value of the setting press Set and verify operation 5 If the line is still showing the adjustment should be lowered further Press and at the same time to return to t
78. UTION ID USAGE 193968 1 DESCRIPTION SOLUTION J63 00 while making a copy CAUSE Exit gates shafts binding Paper is taking the 2 sided path in the 1 1 copy mode Shaft is inadvertently pulling the duplex gate down when it rotates SOLUTION Lubricate gates shafts in the exit area SOLUTION ID USAGE 196194 1 DESCRIPTION SOLUTION THIS MODE IS UNAVAILABLE FOR THIS SIZE message when trying to copy 8 5x14 or 11x17 originals from the platen glass or RADF CAUSE On a machine with no finisher installed rotation and sort have been selected as the output mode SOLUTION To cancel rotation and sort as the output mode perform the following 1 Press the OUTPUT key 2 When the Select Output Screen is displayed Rotation Sort will be highlighted Touch Rotation Sort which will cancel this choice 3 Touch OK on the touchscreen SOLUTION ID USAGE 198312 DESCRIPTION SOLUTION The first copy exited is light and all the rest are good CAUSE The DCPS failed SOLUTION Replace the DCPS p n 26NE88610 SOLUTION ID USAGE 200767 1 DESCRIPTION SOLUTION Without a finisher attached the machine will auto rotate every other copy CAUSE The Copier Initial settings are set to Rotate sort SOLUTION In the key op mode Copier Initial settings under OUTPUT set Group Mode SOLUTION ID USAGE 206208 1 DESCRIPTION SOLUTION DB411 J13 and or J16
79. ace the SCDB p n 26WA 9050 USAGE 2 DESCRIPTION SOLUTION Light copies and internal test prints CAUSE Internal arcing within the high voltage casing attached to the right side ADU cover resulting in loss of transfer current to the T S corona unit SOLUTION To check the high voltage casing for signs of arcing perform the following 1 Power the copier OFF 2 Open the ADU cover p n 26NA50010 3 Remover the two 2 screws p n 002193061 which attach the high voltage casing A to the ADU cover 4 Remove one 1 screw p n 002193061 from the upper shaft holder p n 26NA50630 which will allow the claw shaft to be moved and permit removal of the high voltage casing from the ADU cover 5 Separate casing B p n 26NA50532 from casing A Inspect the entire assembly for any signs of arcing Replace the insulating sheet p n 26NA50971 high voltage fixed parts p n 26NA50950 high voltage part upper p n 26NA50460 or high voltage part assembly p n 26NA 5260 as necessary SOLUTION ID 152263 USAGE 2 DESCRIPTION SOLUTION Jamming from all paper trays CAUSE No 24V DC to the resist loop clutch p n 26NA82010 due to a failed ICP11 on the PRDB SOLUTION Check ICP11 for 24V DC and replace the PRDB p n 26TA 9021 as necessary SOLUTION ID 152751 USAGE 2 DESCRIPTION SOLUTION COPYING IN PROGRESS message is continually displayed and the control panel is locked up after outputting a
80. achine ON while pressing the 4 and 7 keys 7 Enter 0 9 3 and press the START key 8 Power the machine OFF ON DESCRIPTION FAILED TO WRITE TO LPT1 message is indicated on the PC when trying to flash the unit SOLUTION ID 144524 SOLUTION CAUSE The parallel port setting in the PC CMOS is not set to Standard Normal or Bi Direct It USAGE 7 may be set to either ECP or EPP which will cause a corrupt flash process SOLUTION Verify the parallel port setting and make any changes utilizing the CMOS Setup Utility refer to the motherboard manual for instructions To verify the parallel port settings perform the following 1 Right click on My Computer 2 Click on Properties 3 Click on Device Manager tab 4 Click on the symbol to open Ports 5 Double click on Printer Port LPT1 to view the type of port Manufacturer Note The parallel port setting procedure differs in each PC Normally the parallel port setting is selected in the BIOS settings mode For details please refer to the user s manual for the PC DESCRIPTION Partial light or faded copies from lead to trail edge prints and internal test charts are SOLUTION ID 152260 normal density SOLUTION CAUSE Failed write unit USAGE 7 SOLUTION Replace the write unit p n 26WA 6500 Note Before replacing the write unit ensure that the drum developer charge corona and T S corona have been cleaned replaced or determined to be working properly Copyright 2005 Kon
81. al number in the 25 mode DESCRIPTION FS107 when stapling the image is shifted to the lead edge SOLUTION ID 160865 SOLUTION This issue is under research by the NSSG USAGE 2 As a work around perform the following 1 Select Application 2 Change image shift and program shift to 10 mm or what ever value is needed 3 Program the Output Sort staple feature and test 4 If this adjustment is complete and the image is no longer shifted go to application screen and select the Job Store upper right corner and chose a job number to program and name as Shift Staple DESCRIPTION DF314 OPEN RADF AND CHECK ORIGINAL message when attempting to copy from the SOLUTION ID 163085 glass SOLUTION CAUSE The actuator to the APS timing sensor PS15 is stuck in the actuated position USAGE 2 SOLUTION Ensure that the actuator is not binding One common cause of the bind is a staple being stuck between the actuator and frame DESCRIPTION How to disable platen AMS SOLUTION ID 163741 SOLUTION To disable platen AMS perform the following USAGE 2 1 Power the copier OFF 2 Access the Key Operator Mode power the copier on while pressing the HELP key 3 Touch 1 System copier on the touchscreen 4 Touch the down arrow located on the lower left corner of the touchscreen 5 Touch 12 Memory SW on the touchscreen 6 Touch the down arrow located on the lower left corner of the touchscreen 7 Touch the down arrow located on the right side of
82. alled Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION DB410 double feed prevention roller and drive shaft change SOLUTION ID 162330 SOLUTION CAUSE The double feed prevention roller and drive shaft have been changed to provide parts USAGE 0 commonality with other models SOLUTION See DB209 409 DB210 410 Technical Bulletin 2 URL http techweb konicabt com tpm media DB209tb02 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Paper skew or jamming when feeding any size paper from the LCT SOLUTION ID 163875 SOLUTION CAUSE Bent or broken side guide plate p n 26NA40270 USAGE 0 SOLUTION Replace the side guide plate DESCRIPTION PLEASE LOAD A4 PAPER when an 8 5x11 inch original is placed on the glass or in the SOLUTION ID 164518 RADF SOLUTION CAUSE Dipswitches 5 0 and 5 1 destination switchover are incorrectly set USAGE 0 SOLUTION Set the dipswitches for USA destination To set for USA destination perf
83. ax one touch buttons on the installed FK102 20 button operation panel is stuck in the down position This will lock up the complete operation panel including the LCD touchscreen SOLUTION Repair the stuck operation panel or fax one touch button s on the FK102 20 button operation panel Note Any operation button or Key that is stuck in the down position will also prevent access to 25 36 47 or Key Operator modes SOLUTION ID 135722 USAGE 2 DESCRIPTION SOLUTION FK102 how to disable the Yes No message for the TCR when sending a fax To disable the TCR message Yes No to print perform the following 1 Press HELP button Press Key Ope button on the touchscreen Enter key operator passcode if required Press FAX button on the touchscreen Press Report Output Set Press the left side bottom down arrow once Press the right side down arrow twice till you see Tx results report select ON Press Edit to OFF Press Back button twice Press Return SNONDAR WN SOLUTION ID 136771 USAGE 2 DESCRIPTION SOLUTION How to copy print onto envelopes 7130 Envelopes are not included in the paper specifications of this machine Konica Minolta does not Copyright 2005 Konica Minolta Business Solutions U S A Inc 14 SOLUTION ID 136878 USAGE 2 May 2005 7130 recommend copying printing onto envelopes with a 7130 The following special paper is recommended OHP film Label paper Blue print ma
84. bels a caution and arrow label are available that warn the operator of the high temperature area of the fusing unit The caution label provides notice of the high temperature area and the arrow label identifies the area of concern Both labels must be applied as shown in Safety Bulletin 64a URL http techweb konicabt com tpm media sb64a pdf Notes 1 Link for internal use only RUN v PDFfiles AcroRd32 exe v PDFfiles internal_link008 pdf 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 154740 USAGE 0 DESCRIPTION SOLUTION Copyright 2005 Konica Minolta Business Solutions U S A Inc How to use the password print secure printing function To use password print a hard drive is required in the IP the ECM mode must be enabled user ECM account s must be created software dip switch 26 4 must be turned ON and the ECM User ID and password must be entered in the print driver To turn ON software dip switch 26 4 perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Select SOFTWARE SW 4 Using the up down arrows scroll to software switch 26 4 5 Select ON
85. ception Output Mode After All functions SOLUTION ID 169362 automatically Dual line kit SOLUTION CAUSE This is done to avoid mixing of line 1 and line 2 outputs when the both lines receive data USAGE 0 at the same time SOLUTION The current FL103 User s Manual does not have this description Konica Minolta will Copyright 2005 Konica Minolta Business Solutions U S A Inc 58 May 2005 7130 add the description in the next revision Notes 1 See T20040043A0 URL http techweb konicabt com tpm media T20040043A0E pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION When printing the NIC page or when printing from applications that do not have print margins the lead edge registration in the printable area is cut off Adjusting restart timing does not resolve this issue CAUSE 25 mode dipswitch 25 6 set to 1 This setting will cause printed output to rotate 180 degrees to compensate for staple position when running letterhead paper In this case the setting effected write timing to the trail edge of the document SOLUTION Turn OFF rotation Set 25 mode dipswitch 25 6 to 0 SOLUTION ID USAGE 169423 D
86. change the default scanner dpi setting perform the following Select copy mode and press the help key Select Key Ope Mode Enter 4 digit key operator password if necessary Select Printer Scroll down until Scan Quality is highlighted Select Edit until the desired dpi setting is selected 200dpi 300dpi 400dpi 600dpi Power the machine OFF ON to exit the Key Operator Mode NOJAAN DESCRIPTION SOLUTION DF314 what is the part number for the DF314 wiring receptacle The part number for the main body receptacle that the DF314 wiring harness plugs into is 26NA90420 SOLUTION ID USAGE 150567 0 DESCRIPTION SOLUTION How to delete a job stored in Job Memory To delete a job that is stored in Job Memory perform the following 1 Access the help mode power the machine OFF ON while pressing the help button Select 1 System copier System copier setting menu will be displayed Select 5 Lock Job memory Lock job memory will be displayed Using the arrows on the right side of the touchscreen scroll to the job that is being deleted Press the DEL button located on the bottom left of the touchscreen Press the Return Power machine OFF ON OONANKRWN SOLUTION ID USAGE 151120 0 DESCRIPTION SOLUTION ISW DATA ERROR 41 when attempting to flash the firmware CAUSE A printer is attached to LPT1 preventing the ISW utility from sending the file to LPT1 SOLU
87. creen 18 From the APPLICATION screen select JOB MEMORY located in the top right corner 19 Press ENTRY located at the bottom of the job memory screen 20 A CHECK MODE screen should now appear verify that these setting are acceptable as copier default and press OK If settings are not acceptable return back to normal copy mode and change settings as desired and then continue programming starting at step 15 21 From the job memory screen press the down arrow and scroll to job memory 15 22 Select highlight 15 and press OK 23 Enter a name of your choice and press OK 24 Press OK to return back to normal copy mode Note To summarize programming the 7130 in this manner forces the copier to automatically recall job memory 15 when it initializes and auto resets All fax receptions will ignore job memory recall and only react to what s programmed into Key Operator mode copier initial settings SOLUTION ID USAGE 151229 DESCRIPTION SOLUTION DB209 J82 when feeding from Tray 3 and Tray 4 CAUSE Incorrect drawer base installed Copyright 2005 Konica Minolta Business Solutions U S A Inc 50 SOLUTION ID USAGE 174211 0 May 2005 7130 SOLUTION Install the DB210 PCUA 950351 Note The DB209 in compatible with the 7020 7030 7025 models only DESCRIPTION SOLUTION FK102 how to set the FK102 to receive all incoming fax sizes onto 8 5x11 size paper The Rx paper selection setting need
88. crobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Peripheral and Accessory Reference List SOLUTION ID 146283 SOLUTION See Technical Operations Bulletin A2 D3 URL USAGE 0 http techweb konicabt com tpm media peripherallist pdf Peripheral and Accessory Reference List for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION What is the part number for the ADU door lock shaft SOLUTION ID 146637 SOLUTION The part number for the ADU door lock shaft is 26NA50100 USAGE 0 DESCRIPTION F10 1 at power up failure in serial communication between the PRDB and main CB ICP 1 SOLUTION ID 147188 5V DC on the PRDB has not failed SOLUTION CAUSE Failed main CB USAGE 0 SOLUTION Replace the main CB p n 26XA 9300 DESCRIPTION Poor scanning quality SOLUTION ID 149588 SOLUTION CAUSE The scanner dpi setting is set to the default 200dpi setting USAGE 0 Copyright 2005 Konica Minolta Business Solutions U S A Inc 49 May 2005 7130 SOLUTION To
89. d SOLUTION Reformat the CF card to VX Works style formatting 1 Connect the IP422 with the computer via serial port RS 232C crossover cable and startup hyper terminal on PC so that service port 1 becomes ready to use 1 Please see IP422 Service Handbook for the details of service port 2 Turn ON main power switch of 7022 7130 3 While xxxxxx Ext Memory Passed is being displayed on Hyper terminal of PC press k gt a keys 4 When Enter new date mm yy dd is displayed enter the date and press Enter key 5 When Enter new time hh mmi ss is displayed enter the time and press Enter key 6 Type vxformat and then press Enter key Note This format command puts the directories on the hard drive but all files are removed from the CF card 7 After formatting the CF and hard drive turn OFF main switch of 7022 7130 Remove the IP422 from main body and then the CF from IP422 8 Put the CF into a compact flash reader so that PC can recognize it 9 Copy all folders and files in the ps343e5617 folder to the CF by using Explorer 10 Install the CF to the IP422 11 Install IP422 to the 7022 7130 and turn ON the main switch The 7022 7130 will boot without issue Notes a If the files on the PCMCIA hard drive are viewed after following this procedure by using the PCMCIA slot on your Windows based laptop the above procedure will need to be followed again as it corrupts the drive every time with a 87 3 code T
90. d position and is constantly activating the paper exit detect sensor PS703 SOLUTION To check the operation of the 6 paper exit detect actuators perform the following 1 Power the copier OFF 2 Access the 47 mode power the copier ON while pressing the 4 and 7 keys 3 Enter output code 70 005 finisher tray up down motor 4 Press the START button the trays will rise up 5 Press the STOP CLEAR button after the top tray has been raised approximately 2 inches above the 6 paper exit actuators 6 Enter input code 70 002 PS703 7 The status of the exit detect sensor PS703 will be displayed in the dark blue band of the touchscreen and should be in the ON state and toggle to OFF when any of the 6 paper exit actuators are actuated Repair or replace the paper exit detect actuators p n 13GQ48260 as necessary and ensure that they move freely Note PS703 is normally OFF actuated when the FS107 is in the idle state but it must be able to change to ON not actuated when the FS107 initializes SOLUTION ID USAGE 132600 DESCRIPTION SOLUTION Erratic image formation after installing additional memory on the main control board CAUSE The memory being used is double sided 256MB memory SOLUTION Due to the configuration of the control board it will allow operation with single sided 256MB memory It is recommended to install the MU413 PCUA 950257 SOLUTION ID USAGE 129692 3 DESCRIPTION
91. d the print job is aborted CAUSE Software switch 17 3 host printing cannot be performed when a key counter is installed is enabled with no key counter installed SOLUTION Disable software switch 17 3 host printing cannot be performed when a key counter is installed To disable software switch 17 3 perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Select 1 SOFTWARE SW 4 Using the up down arrows scroll to software switch 17 3 5 Select OFF 6 Power the copier OFF ON to return to normal copy mode SOLUTION ID USAGE 135257 0 DESCRIPTION SOLUTION PC FAX Tx Error Report is not displayed in the Report Output Set menu in the Key Operator Mode CAUSE Hard disk HDD 107 has not been installed PC FAX Tx Error Report can only be generated with a HDD installed SOLUTION Install HDD 10 PCUA 950258 SOLUTION ID USAGE 135412 DESCRIPTION SOLUTION FS107 J20 3 codes while making sorted copies CAUSE The finisher is not seated securely causing partial connection SOLUTION Power OFF the main body and then remove the FS107 Examine covers for protruding screws or damaged covers SOLUTION ID USAGE 136086 0 DESCRIPTION FS107 J20 6 intermittently when making copies Copyright 2005 Konica Minolta Business Solutions U S A Inc 43 SOLUTION ID 136095 May 2005 7130 SOLUTION
92. e A DB25 to Centronics adapter is required for Bluetooth printing on these devices and must be purchased from a third party supplier 2 To view the above PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Key Counter now available as an Item Number SOLUTION ID 144476 SOLUTION See Info Source Bulletin 20a 03 for details URL USAGE 0 http techweb konicabt com tpm media keycounter pdf Note To view the above PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 48 7130 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION F46 11 shortly after power up SOLUTION ID 145254 SOLUTION CAUSE A loss of 24V DC to the scanner drive board from the DCPS1 USAGE 0 SOLUTION To confirm the loss of 24V DC check CN50 1 CN50 2 and CN50 3 on the scanner drive board All three should have 24V DC supplied by CN6 2 CN6 4 and CN6 6 of the DCPS1 Replace the DCPS1 p n 26NA84510 as needed DESCRIPTION The
93. e DB410 LCT drawer base is compatible with models 7020 7022 7025 7030 7035 7130 and 7135 SOLUTION ID USAGE 140034 0 DESCRIPTION SOLUTION F52 6 at power up CAUSE Failed IP421 CPU cooling fan SOLUTION Replace IP421 cooling fan p n 13JA80510 SOLUTION ID USAGE 140559 0 DESCRIPTION SOLUTION F49 6 at power up CAUSE CN46 on the main CB is damaged SOLUTION Replace the main CB p n 26SA 9301 To prevent this problem use extreme care when removing or installing the ribbon cable into CN46 Note Instructions on how to properly operate CN46 IMAGE V bitmaps cjc229 bmp SCROLL SOLUTION ID USAGE 140620 0 DESCRIPTION SOLUTION When performing a Scan to E mail the time listed on the transmitted email is not correct and is always a few hours off CAUSE The Time Difference setting within Key Ope mode is not set correctly SOLUTION To set the System Time perform the following 1 Enter the Key Operator mode by pressing the Help key while in Copy Mode In the lower left corner of the LCD select Key Ope mode Press System Copier Press System Initial Press Time Input the local time under Set time Under Diff In Time input the difference in the local time from Greenwich Mean Time GMT For example Eastern Time Zone is 0500 hours from GMT 8 Press OK and the Return until the unit is in Copy Mode Verify operation NOaP WN SOLUTION ID USAGE 16152
94. e need for line of sight from up to 30 100 feet away A Bluetooth PC Card URL http techweb konicabt com tpm media AnyCom_PC_Card pdf or USB adapter URL http techweb konicabt com tpm media AnyCom_USB_adapt pdf is installed as the transmitting device on the laptop tablet PDA or desktop PC and a Printer Module URL http techweb konicabt com tpm media AnyCom_Printer_adapt pdf receiver is installed on the parallel port of the print device Using standard printer drivers print jobs may be sent directly to the printer from these devices Bluetooth is the ideal solution for mobile professionals or the business traveler allowing them to print to virtually any printer with a parallel port Bluetooth can also be a huge convenience for print for pay customers when time is of the essence Vendors providing print for pay services can equip a printer with the printer module and either loan the USB or PC Card adapter to the customer or allow them to purchase the adapters This eliminates the inconvenience of having to save to floppy disk or CD R the potential for viruses and associated cost when using rental PCs and the need to wait in line during peak periods to use these services It also eliminates formatting problems that can be encountered when using different versions of word processing and spreadsheet programs Notes 1 Bluetooth print devices use a standard Centronics interface Certain external print controllers utilize a DB25 interfac
95. e touchscreen twice 7 Touch RETURN on the touchscreen to return to the normal copy mode Note All documents received will be stored in memory and can be printed out later after entering the password programmed during step four To retrieve the documents held in memory perform the following 1 Touch the Fax button to display fax basic screen 2 Press the Application button 3 Select file print on the touch screen 4 Select Compulsory memory 5 Select OK 6 Enter the password 7 Select the fax to be printed 8 Select Print Note A hard drive is not needed to use Compulsory Memory Reception DESCRIPTION SOLUTION J81 0 at power up SOLUTION ID 171465 CAUSE A paper fragment is lodged against the registration sensor PS1 actuator USAGE 1 SOLUTION To check the status of the registration sensor PS1 perform the following 1 Access the 47 mode input code 20 press 1 The status of the registration sensor will be displayed in the dark blue band at the top of the touchscreen IN OFF will be displayed if no paper is present at PS1 or IN ON will be displayed if paper is present at PS1 2 Inspect the registration actuator and remove any paper fragments as necessary Manually flag the sensor and confirm that it changes state on the touchscreen 3 Remove any obstruction from the registration sensor actuator DESCRIPTION SOLUTION F86 6 after installing additional memory on the E RDH SOLUTION ID 174
96. emory transmission perform the following 1 Press HELP button Press Edit to select Memory Tx Press Back button twice Press Return SNOOP WN Press Key Ope button on the touchscreen Enter key operator passcode if required Press FAX button on the touchscreen Press Tx Rx mode set on the touchscreen SOLUTION ID USAGE 131966 1 DESCRIPTION SOLUTION DF314 blur on the lead edge of copies fed through the RADF CAUSE Incorrect RADF height adjustment SOLUTION Perform the RADF height adjustment To adjust the RADF height perform the following 1 Open the RADF Open close cover 2 Locate the RADF height adjustment indicator 3 Turn the RADF height adjustment screw located above the left hinge until the RADF height adjustment indicator points to the middle scribe line 4 Close the Open close cover 5 Open and close the document feeder several times 6 Confirm that the RADF height adjustment indicator is pointing to the middle scribe line SPECIAL NOTE Solution provided by Jim Wood KBT Orlando SOLUTION ID USAGE 132006 1 DESCRIPTION SOLUTION DF314 jamming and damaged originals CAUSE Conveyance guide part p n 13GL45100 has loosened or has broken SOLUTION Inspect the conveyance guide part for damage Replace as necessary If part is not broken and is loose adjust to proper position and tighten the holding screw SOLUTION ID USAGE 132345 1 DESCRIPTI
97. ent is achieved SPECIAL NOTE Solution provided by Bryan Foley KBT Seattle DESCRIPTION F49 6 at power up after replacing the main CB SOLUTION ID 130610 SOLUTION CAUSE The ribbon cable CN46 on the control board is not making proper contact USAGE 2 SOLUTION Remove the ribbon cable and ensure that it is properly inserted DESCRIPTION With the 1 2 copy mode selected using 8 5x11R originals that are printed onto 8 5x11 paper SOLUTION ID 130914 using auto rotation the rear side is upside down SOLUTION CAUSE Second side orientation needs to be changed USAGE 2 SOLUTION To change second side orientation perform the following 1 With the machine powered ON and in a ready state press the APPLICATIONS key 2 Touch SPECIAL ORIGINAL on the touchscreen 3 Select the appropriate orientation NORMAL 1 2 Upside Down or 2 1 Upside Down and press OK Copyright 2005 Konica Minolta Business Solutions U S A Inc 13 May 2005 7130 DESCRIPTION SOLUTION FS107 intermittent J72 21 while copying CAUSE The paper exit connecting clutch has failed SOLUTION Replace the paper exit connecting clutch p n 13GQ77181 SOLUTION ID 132613 USAGE 2 DESCRIPTION SOLUTION PLEASE LOAD A4 PAPER is indicated on the LCD when placing an 8 5x11 original on the platen glass or the RADF CAUSE 8 5x11 APS Japan Europe is selected in the 25 mode SOLUTION Change DIP SW 7 2 to a0 To change DIP SW 7 2 to a 0 perform
98. ess 3 4 All Memory Reset Select OFF Power the machine OFF Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys Enter 9 2 press the START key press the STOP CLEAR key Enter 0 9 6 press the START key press the STOP CLEAR key Enter 0 9 3 and press the START key 10 Power the machine OFF ON Note When the memory board is initialized all data is deleted OMDNAOKRW Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 7130 DESCRIPTION SOLUTION J11 during paper feed and abnormal noise See Bulletin Number 4944 URL http techweb konicabt com tpm media 4944 pdf Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 189344 4 DESCRIPTION SOLUTION Key counter part numbers The following are the part numbers for the optional external key counter Key counter p n U181 1010 Receptacle p n U021 0020 Wiring Adapter p n 1206K0010 SOLUTION ID USAGE 134578 3 DESCRIPTION SOLUTION FS107 REMOVE COPIES FROM FINISHER TRAY THEN PRESS START message will not clear CAUSE One or more of the 6 paper exit detect actuators is bound hung up in the actuate
99. essage display area 6 Press the COPY key 7 Set the RADF adjustment chart on the RADF and select 11x17 size paper Next press the Start Print button to make a copy Adjustment the RADF double side second side then make a test copy in double side single side mode and check the restart timing of 2nd output paper 8 Check the restart leading edge timing of the output paper Standard value Within 3 0 mm life size 9 Press the button while pressing the button to return to the restart timing adjustment screen 10 If the restart timing is different from the standard value enter a value from the numeric keys then press the SET key to store the adjustment value Input range 50 slow 50 fast 1 step 0 1mm 11 Repeat steps 5 to 9 until the restart timing becomes a standard value 12 Power the machine OFF ON to exit the 36 mode DESCRIPTION FK102 unable to send or receive faxes on line 2 SOLUTION ID 156646 SOLUTION CAUSE FL102 has not been installed in the FK102 USAGE 1 SOLUTION Order and install the FL102 PCUA 950245 after verifying that the FL102 kit has not been installed DESCRIPTION Part number for Internal dehumidifying fan FM3 SOLUTION ID 157256 SOLUTION The part number for the Internal dehumidifying fan FM3 is p n 26NA 7390 USAGE 1 Note FM3 is listed as a Fan motor assembly in the 7122 7130 Parts Catalog March 2002 DESCRIPTION F28 02 displayed while copying SOLUTION ID 157414 SOLUTION CAUSE
100. following a New style DF314 CBs have a part number beginning with 13G8 901x printed on the box If the box is not available check the ROM label on IC3 label number of 13GL89014 indicates a new style DF314 CB b Old style DF314 CBs have a part number beginning with 13GL 901x printed on the box If the box is not available check the ROM label on IC3 label number of 13GL89013 or lower indicates an old style DF314 CB c To confirm the type of DF314 CB on a working DF314 installed on the main body a or perform the following Access the 25 mode hold down the 2 and 5 keys while powering ON the sub switch ews ll Select 8 ROM VERSION Ill The LCD will display all the firmware versions including the peripherals IV If the RADF firmware version listed in the display is 20 or below then this would indicate that this DF314 has the old style board installed V If the RADF firmware version listed in the display is 30 or above then this would indicate that this DF314 has the new style board installed VI New DF314s with serial number 16GL67021 and above are incorporated with the new style DF314 CB from the factory Although these DF314s can use the old style board providing the proper firmware is installed based on the model main body See information above VII See 7020 7025 7030 7035 Technical Bulletin 6 URL http techweb konicabt com tpm media 7020tb06 pdf VIII A 7035 equipped with a DF314 with an old style board flashed
101. form the following 1 Install 8 5x11 paper in one paper tray and 8 5x11R in another 2 Press the APPLICATION button on the operation panel 3 Press STORE MODE then OK on then LCD 4 Press the OUTPUT button on the operation panel Copyright 2005 Konica Minolta Business Solutions U S A Inc 63 SOLUTION ID USAGE 203050 0 May 2005 7130 5 Select the desired output mode from the LCD GROUP ROTATION GROUP ROTATION SORT 6 Place an original on platen glass and select a desired print quantity 7 Press SCAN on the LCD to scan originals into memory 8 Place additional originals on the platen glass and scan those into memory by pressing SCAN again 9 Press the START button to start the copy job Notes a GROUP mode copies each original page in amounts determined by the print quantity setting then outputs grouped sets normally b ROTATION GROUP mode rotates every other grouped sets by 90 upon exit provided 8 5x11 is installed in one paper and 8 5x11R is loaded in another paper tray c ROTATION SORT mode rotates every other sorted set by 90 upon exit provided 8 5x11 is installed in one paper and 8 5x11R is loaded in another paper tray DESCRIPTION Part number for LCT main body DB409 and DB410 SOLUTION ID 203164 SOLUTION See KOM050108 URL http techweb konicabt com tpm media KOM050108 pdf for details USAGE 0 Note To view the above PDF Acrobat Reader must be installed Acr
102. ftp kbtdigital kx15 ftp konicabt com Black_white_products Print_Drivers Copyright 2005 Konica Minolta Business Solutions U S A Inc 29 May 2005 7130 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION Squealing noise as the internal dehumidifying motor M3 rotates CAUSE The internal dehumidifying motor M3 has failed SOLUTION Replace the fan motor assembly p n 26NA 7390 SOLUTION ID USAGE 154781 1 DESCRIPTION SOLUTION F35 09 in the AM after coming out of power saver CAUSE Worn fixing heating lamp 1 L2 is not allowing proper warm up after coming out of power save mode SOLUTION Verify that the fixing temperature sensor 1 TH1 is clean and is adjusted properly Inspect L2 for black rings If rings are present replace L2 p n 26NE83020 SOLUTION ID USAGE 154955 1 DESCRIPTION SOLUTION An almost blank LCD due to the backlight for the display being OFF CAUSE A failed indication lighting board This board is called the display inverter on the overall wiring diagram SOLUTION Replace the indication lighting board p n 55FA83520 SOLUTION ID USAGE 155126 1 DESCRIPTION SOLUT
103. g 1 Power the copier ON and select the staple mode 2 Open the finisher front door and cheat the door interlock Copyright 2005 Konica Minolta Business Solutions U S A Inc 10 SOLUTION ID USAGE 133230 3 May 2005 7130 3 Observe the paper movement during the reverse feeding and stacking operation Ensure that the paper slides smoothly under the Mylar sheet attached to the front paper positioning plate Reform the Mylar sheet or replace the front paper positioning plate p n 13GQ 6150 as necessary DESCRIPTION FS107 intermittent J72 21 or area 10 jams displayed during idle SOLUTION ID 136947 SOLUTION CAUSE If the user removes paper from the stack position before it has completely exited a J72 21 USAGE 3 occurs SOLUTION Upgrade FS107 firmware to level 23 or later DESCRIPTION How to program the tray setting at commencement of search when APS is used SOLUTION ID 138955 SOLUTION To program the tray setting at commencement of search when APS is used perform the following USAGE 3 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Touch 1 Software SW on the touchscreen 4 Select software dipswitch 24 using the left up down arrow 5 Select the bit number of the switch using the middle up arrow 6 Select OFF 0 or ON 1 to program the desired setting Use the matrix below to input the desired tray setting at commencement of search when A
104. ght 2005 Konica Minolta Business Solutions U S A Inc May 2005 32 7130 SOLUTION To set the machine for USA perform the following Access the 25 mode power the machine ON while holding down on the 2 and 5 keys Press 1 on the touch screen Software SW Scroll to switch 5 0 using the arrow keys on the touch pad Press ON 0 Scroll to switch 5 1 using the arrow keys on the touch pad Press OFF 1 Press the Return key on the touchpad Power the copier OFF ON to exit the 25 mode OAONOOARWN DESCRIPTION 5 5 x 8 5 paper is blank copies when mixed original mode is selected SOLUTION ID 161028 SOLUTION CAUSE Failure in Control firmware level USAGE 1 SOLUTION Update the Control firmware to level 17 or the latest version DESCRIPTION J30 occurs during copy mode SOLUTION ID 161053 SOLUTION CAUSE Incorrect loop timing USAGE 1 SOLUTION To adjust the paper feed loop perform the following 1 Access the 36 mode power the copier ON while pressing the 3 and 6 keys 2 Press 2 Timing adj 3 Press 3 Paper loop adj 4 Press NEXT to select the Tray to be adjusted 5 The current loop data will be displayed in the upper left corner Enter the new data and press SET 6 Power the copier OFF ON to exit the 36 mode DESCRIPTION F26 3 at power up SOLUTION ID 163140 SOLUTION CAUSE The toner supply unit p n 26WA 3200 is bound up preventing toner from being added to USA
105. glass with the glass edge over the V mirror frame 4 Measure the distance of the V mirror to the glass on the front side then the rear side 5 If there is a difference then reform either the front or rear bracket that appears to be deformed DESCRIPTION How to manually set the copy density lighter or darker SOLUTION ID 151790 SOLUTION To manually set the density lighter or darker perform the following USAGE 1 1 Access the Key ope mode press the HELP button and select the Key Ope mode in the lower left corner of the touchscreen 2 Scroll to 12 Memory SW 3 Scroll to AUTO RESET effect and press EDIT to change the setting to Initial Setting 4 Press RETURN to return to the main menu 5 Press 2 Copier Initial 6 Press 2 Density 7 Press the desired Lighter or Darker setting and press OK 8 Press RETURN three times to return to the main copy screen DESCRIPTION F23 1 at power up SOLUTION ID 151880 SOLUTION CAUSE The PCL connector is disconnected or the PCL has failed USAGE 1 SOLUTION Ensure the PCL connector is connected or replace the PCL p n 26NA 2510 DESCRIPTION F28 3 during copy process SOLUTION ID 152113 SOLUTION CAUSE Failed High Voltage Power Supply HVPS USAGE 1 SOLUTION Replace the High Voltage Power Supply p n 26NA84011 Note Before replacing the High Voltage Power Supply ensure that the T S corona and the high voltage casing exhibit no signs of arcing DESCRIPTION DB410 is the LCT t
106. he 7022 7130 3 2002 parts catalog or lower tray driving auxiliary panel L C assembly page 18 of the 7022 7130 3 2003 parts catalog SOLUTION Replace the upper tray driving auxiliary panel r assembly p n 26NA 1030 and any worn paper feed gears or lower tray driving auxiliary panel L C assembly p n 26NA 1040 and any worn paper feed gears DESCRIPTION 0004 is displayed as the result after performing the L detect adjustment procedure SOLUTION ID 165317 SOLUTION CAUSE The cleaning blade flipped preventing the drum from turning USAGE 3 SOLUTION Remove the drum assembly and check the cleaning blade Add setting powder to the cleaning blade and drum and then reassemble the drum assembly DESCRIPTION HD107 F87 03 error message SOLUTION ID 169021 SOLUTION CAUSE Disk rotation control of the hard drive has failed USAGE 3 SOLUTION Replace the hard drive Item 950258 and apply print controller firmware version 5 8 2 URL http techweb konicabt com tpm media M20030152B1E pdf or later The newer software allows the hard drive to stop spinning during periods when it is not being accessed Firmware downloaded previous to September 23 2003 will not have the proper patch for stopping the hard drive rotation during periods of inactivity As an alternative to the HD107 Konica Minolta is offering a 1GB or 2GB compact flash card and PCMCIA adapter for the IP422 IP423 and IP432 The 2GB compact flash card is recommended for most cases
107. he IP will also keep rebooting over and over b The readme file that is provided with the PCL PS CF installation file indicates the PS to be version 5 6 17 but it is really 5 6 5 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 133433 20 DESCRIPTION SOLUTION How to configure Scan to E mail In order to utilize Scan to E mail the printer must be connected to a network and have a dedicated E mail server attached Scan to E mail can be configured by using the operation panel or simply browsing to the NIC To configure Scan to E mail using the operation panel perform the following 1 Press the SCAN PRINT key for the Printer Mode 2 Press Setting on the touchscreen 3 Press 5 for Network Setup Press OK Copyright 2005 Konica Minolta Business Solutions U S A Inc SOLUTION ID USAGE 129355 18 May 2005 7130 4 Press the NEXT and then 9 for E mail Setup Press OK 5 Select SMTP Server Name and press OK Input the IP address or DNS name of the E mail server and press OK 6 Select SMTP Port Number and press OK Enter 25 for the port number and press OK 7 No action is required for SMTP Access Timeout seconds setting 8 No action required for Max Message Size 100 kilobytes 9 Enter the desired information in the SUBJECT SENDER and MESSAGE BODY fields and press OK 10 Press CANCEL to back out of the configuration mode At this point a message will be ind
108. he Quatech SPP 100 Notes 1 Konica Minolta does not support the PCMCIA parallel adapter or make any recommendation as to the purchase 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION How to route PC FAX documents received by the machine automatically to an email SOLUTION ID 164242 Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 33 7130 addresses list 34 SOLUTION Automatic email of received incoming PC FAX documents is not available on this machine USAGE 1 As a workaround on machines equipped with an IP hard drive PC FAX documents are stored by default in box 0000 on the IP unit hard drive Using third party software these documents can then be emailed after they are downloaded to a workstation in a semi automatic or fully automatic mode Semi automatic user interaction required email forwarding can be accomplished using Konica Minolta ScanTrip The documents can be polled automatically and simultaneously deleted from the IP unit hard drive to a workstation using ScanTrip then forwarded by a user to email recipients Automatic email forwarding can be accomplished using Konica Minolta DocuBreeze The docu
109. he adjustment setting screen 6 Once the single sided adjustment has been achieved ensure that the Centering Adjustment for double side copies is performed SOLUTION ID 136657 USAGE 6 DESCRIPTION SOLUTION DF314 code 65 2 or 65 3 after replacing the RADF control board CAUSE The DF314 has been recently changed to improve performance The old style RADF control board is not compatible with the new version DF314 Note The earliest style RADF CB p n 13GL 9019 is only available through board repair SOLUTION The newer RADF control board should be used with a newer DF314 Note See the attached link for the correct DF314 CB configuration SOLUTION ID 146046 USAGE 6 DESCRIPTION F51 06 displayed at power up Copyright 2005 Konica Minolta Business Solutions U S A Inc SOLUTION ID 159613 May 2005 7130 SOLUTION CAUSE A loss of 24V DC to CN22 pin 5 on the PRCB printer control board due to an open ICP11 SOLUTION Check CN22 pin 5 for 24V DC To check CN22 pin 5 perform the following 1 Remove the back panel from the machine and the IP432 support panel to gain access the PRCB Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys Locate CN22 in the lower right hand corner of the PRCB Set your meter to 200V DC and place you black meter lead to frame ground Place your red meter lead to pin 5 of CN22 and check for 24V DC If 24V DC is not present at CN22 pin 5 locate
110. he job memory screen 20 A CHECK MODE screen should now appear verify that these setting are acceptable as copier default and press OK If settings are not acceptable return back to normal copy mode and change settings as desired and then continue programming starting at step 15 21 From the job memory screen press the down arrow and scroll to job memory 15 22 Select highlight 15 and press OK 23 Enter a name of your choice and press OK 24 Press OK to return back to normal copy mode Note To summarize programming the 7130 in this manner forces the copier to automatically recall job memory 15 when it initializes and auto resets All fax receptions will ignore job memory recall and only react to what s programmed into Key Operator mode copier initial settings SOLUTION ID USAGE 129328 11 DESCRIPTION SOLUTION Thick line from front to rear 1 4 inch thick and 4 inches long appearing on first copy out CAUSE The PCL Pre Charge Lamp is coming ON while the machine is at idle causing a slight charge on the drum SOLUTION Install level 13 CIDO image control firmware which will stabilize the drum potential by making a conditioning rotation before copying the first page Note This does not apply to the bypass tray SOLUTION ID USAGE 151156 11 DESCRIPTION SOLUTION FK102 how to initialize To initialize the FK102 perform the following 1 Press the HELP button Press KEY OPE in lowe
111. hen entering Abbr data there is no Abbr Ext line key function as described in the Instruction Manual CAUSE With the addition of dual line fax support FL102 for the FK102 the Abbr Ext line key function has been removed SOLUTION To add an external line code to an Abbr number manually add the external line code to the Abbr data SOLUTION ID USAGE 134319 DESCRIPTION SOLUTION Can the DF314 pressure hinge be tightened The DF314 hinge pressure can not be tightened If the DF314 feeder is not staying in the upright position correctly and is falling onto the platen glass replace the pressure hinge p n 13GL10110 SOLUTION ID USAGE 135035 0 DESCRIPTION SOLUTION PLEASE INSERT KEY COUNTER message is displayed when printing with a key counter installed CAUSE Software switch 17 3 host printing cannot be performed when a key counter is installed is enabled SOLUTION Disable software switch 17 3 host printing cannot be performed when a key counter is installed To disable software switch 17 3 perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Select 1 SOFTWARE SW 4 Using the up down arrows scroll to software switch 17 3 5 Select OFF 6 Power the copier OFF ON to return to normal copy mode SOLUTION ID USAGE 135249 DESCRIPTION SOLUTION PRINTING IS PROHIBITED message an
112. ica Minolta Business Solutions U S A Inc May 2005 7130 DESCRIPTION SOLUTION F35 xx codes CAUSE Failed temperature sensor assembly or the two countermeasures for intermittent fixing unit failure codes F34 F35 F36 needs to be completed SOLUTION To resolve intermittent fixing unit failure codes perform the following 1 Replace the temperature sensor MT plate with the new style temperature sensor MT plate p n 26NA53151 2 Replace the temperature sensor assembly p n 26NA8801 1 3 Upgrade image control firmware to version 11 or higher Notes a See 7020 7022 7025 7030 7035 7 130 7135 Technical Bulletin 13 URL http techweb konicabt com tpm media 7020 7030tb13 pdf for details b The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms c To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 154374 USAGE 7 DESCRIPTION SOLUTION Intermittent J12 codes CAUSE Worn bushings or shaft holders on the first paper feed assembly p n 26XA 4010 SOLUTION Replace the first paper feed assembly SOLUTION ID 171616 USAGE 7 DESCRIPTION SOL
113. icated NIC Parameters is changed Press yes and then enter sysadm for the password and press OK to accept the change 11 Press the Mode key to return to copy mode To configure Scan to E mail by browsing to the NIC perform the following 1 Access the Web utilities using the MAP utility or browse to the address of the IP422 NIC 2 Select Scanner Setup and the locate Default SMTP Message Parameters section 3 Input the IP address or DNS name of the E mail server where SMTP Server IP Address or DNS Name is indicated 4 Enter 25 where SMTP Server Port Number is indicated 5 No action is required for SMTP Access Timeout seconds setting 6 No action required for Maximum Message Size 100 kilobytes 7 Inthe SCAN TO E MAIL section enter an internal E mail account or E mail address of the person to be notified when the E mail is rejected or denied or the name of the machine Example7130 IP422 konicabt com where FROM is indicated 8 Enter the desired information in the SUBJECT SENDER and MESSAGE BODY fields 9 Enter sysadm for the password and select ACCEPT SETTINGS DESCRIPTION SOLUTION DB410 J16 and noise when feeding SOLUTION ID 160924 CAUSE Disengagement of the paper conveyance roller drive gear p n 13HA77060 and idler gear USAGE 16 p n 13HA77050 during paper feed operation SOLUTION There is a modification available see DB410 Technical Bulletin 1 URL http techweb konicabt com tpm media db4
114. ittently E89 02 occurs at power up SOLUTION ID 165262 SOLUTION CAUSE There is a loose connector on the RADF CB USAGE 1 SOLUTION Reseat all connectors on the RADF CB DESCRIPTION Varying lead edge from all paper trays SOLUTION ID 165948 SOLUTION CAUSE MC2 loop clutch is dirty contaminated USAGE 1 SOLUTION Thoroughly clean MC2 loop clutch p n 26NA82020 with alcohol and a soft cloth replace as necessary DESCRIPTION J81 00 displayed at power up SOLUTION ID 167239 SOLUTION CAUSE Broken PS1 Registration PS USAGE 1 SOLUTION Inspect PS1 p n 26NA45160 and replace as necessary DESCRIPTION DB209 the gears do not align after installing the parts from DB209 210 409 410 Technical SOLUTION ID 168551 Bulletin 1 Gear Skipping J16 Jams SOLUTION CAUSE The parts are for the DB410 only USAGE 1 Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 7130 SOLUTION The parts can only be used with a DB410 Notes 1 See DB410 Technical Bulletin 1 URL http techweb konicabt com tpm media db410tb01 pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION F51 5 appears at power up SOLUTION ID 168644 SOLUTION CAUS
115. job using the watermark stamp date time and numbering features This problem has been reviewed by the Engineering Department and found to be a firmware bug Corrective measures are expected to be implemented in the next mass production firmware release As an interim solution flash the machine with control version 26xec014cisOp exe which is available on the Konica FTP site SOLUTION ID 153798 USAGE 2 DESCRIPTION SOLUTION FS107 J72 19 with the paper jamming behind the foam exit roller CAUSE A failed paper exit connecting clutch SOLUTION Replace the paper exit connecting clutch p n 13GQ77181 SOLUTION ID 154722 USAGE 2 DESCRIPTION SOLUTION The paper size detection dials are not registering the correct paper sizes on the operation panel CAUSE Corrupt data in the NOVRAM SOLUTION Reinitialize the NOVRAM To reinitialize the NOVRAM perform the following 1 Enter the 25 mode power the machine ON while pressing the 2 and 5 keys 2 Select Software SW 3 Using the up down arrows scroll to address 3 4 All Memory Reset 4 Select OFF 5 Power the machine OFF 6 Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys 7 Enter 9 2 press the START key and then the STOP CLEAR key 8 Enter 0 9 6 press the START key and then the STOP CLEAR key 9 Enter 0 9 3 and press the START key 10 Power the machine OFF ON SOLUTION ID 157500 USAGE 2 DESCRIPT
116. larged front to rear Prints and internal test charts print correctly SOLUTION CAUSE Incorrect CCD unit position SOLUTION Check the CCD unit position and adjust as necessary To check the CCD unit position perform the following Power the machine OFF Remove the original glass Remove the scanner driver board cover Remove ribbon cable cover Remove the lens shield cover ORUN positioning tabs 7 Measure from the ends of the CCD unit mounting plate to the frame right side of the machine Ensure that each end front and rear of the CCD unit mounting plate measures 130mm to the machine frame 8 Reassemble in the opposite sequence Ensure that the CCD unit is mounted to its mounting bracket and is properly sitting in its SOLUTION ID 131992 USAGE 0 DESCRIPTION Front to rear zoning varies when copying from the platen glass document feeder and internal test charts SOLUTION CAUSE Incorrect position of the universal tray side guides SOLUTION To properly load paper in the universal trays perform the following 1 Withdraw the paper tray 2 Stack the paper with the curl side up 3 While pressing the release knob move the side guide plate against the paper 4 Push the paper tray until it locks into place Notes 1 Do not load paper above the red line on the side guide plate 2 Be sure that the rear paper guide plate is correctly positioned according to the paper size loaded other
117. lt tension roller parts change SOLUTION A manufacturing change has been made to the belt tension roller and the roller installation shaft The current and new style parts cannot be mixed The old style belt tension roller p n 540015162 sits on a stepped installation shaft The new style belt tension roller p n 26NA17610 sits on a Copyright 2005 Konica Minolta Business Solutions U S A Inc 41 SOLUTION ID 133166 USAGE 0 May 2005 7130 straight installation shaft The roller installation shaft is not a spare part Notes 1 When replacing the belt tension roller check the shape of the roller installation shaft and use the appropriate belt tension roller 2 Machines at or above serial number 26NE29024 are equipped with the new style parts DESCRIPTION SOLUTION FK102 Memory Overflow message with a FL102 dual line option installed CAUSE The fax file size has exceeded the available memory SOLUTION When the FL102 is installed in the FK102 the fax transmission data is restricted to 5 6MB even when the ERDH memory has been expanded to 64MB and the fax file size set to 16MB SOLUTION ID USAGE 133235 0 DESCRIPTION SOLUTION FK102 how to enable disable the printing of the error code on the fax transmission report To enable disable the diagnostic code perform the following 1 While in copy mode press the HELP button In the lower left corner of the LCD press Key Ope Mode Press 2 F
118. lta Business Solutions U S A Inc May 2005 38 7130 Press the left down arrow 10 times Press the right up arrow 6 times The top of display should indicate SOFTWARE SW17 6 1 Press the OFF button once The top of display should now indicate SOFTWARE SW17 6 0 Power OFF ON to return to normal copy mode D oew DESCRIPTION SOLUTION Intermittently J32 02 occurs during copy mode CAUSE The engine restart timing is incorrect SOLUTION To set engine restart timing perform the following 1 Enter the 36 mode turn the machine ON while pressing the 3 and 6 keys 2 Select 2 Timing adj 3 Select 2 Restart timing 4 Using the arrows in the upper right corner of the touchscreen scroll to the desired restart timing to adjust 5 Using the key pad on the touchscreen enter the desired value Setting ranges are from 127 to 127 6 On the touchscreen press SET 7 On the touchscreen press COPY 8 Press the START button to make a copy 9 Using the key pad on the operation panel press and hold the key and then press the key to return to the adjustment mode 10 Repeat steps 5 9 until proper adjustment is achieved 11 Power the machine OFF ON to exit the 36 mode SOLUTION ID USAGE 184598 1 DESCRIPTION SOLUTION FK102 PLEASE CHECK FAX CONNECTION message when fax is selected CAUSE The fax control board failed SOLUTION Replace the fax control board p n 13NV 9010 SOL
119. lting in a loss of 24V DC to the PCL pre charge lamp SOLUTION To verify the operation of the PCL pre charge lamp perform the following 1 Power the copier OFF 2 Access the 47 mode power the copier ON while pressing the 4 and 7 keys output code 51 3 If the PCL does not turn ON remove the drum carriage and reseat CN932 2 pin connector located on the front left side of the drum carriage 4 Power the copier OFF ON to return to normal copy mode SOLUTION ID USAGE 129099 1 DESCRIPTION Ona printer with a key counter unable to print without installing the key counter into the Copyright 2005 Konica Minolta Business Solutions U S A Inc 20 SOLUTION ID 130773 May 2005 7130 receptacle SOLUTION To enable printing without a key counter inserted in the key counter receptacle perform the USAGE 1 following 1 With the machine powered ON in a ready state press the HELP key 2 Touch Key Ope mode at the bottom left of the touchscreen 3 Touch Printer on the touchscreen 4 Touch the down arrow on the right side of the touchscreen PRINT W O key count will be highlighted on the touchscreen 5 Touch EDIT until Valid is displayed as setting choice 6 Touch RETURN two 2 times to return to the normal mode DESCRIPTION Ona printer with a key counter unable to scan without installing the key counter into the SOLUTION ID 130775 receptacle SOLUTION To enable scanning when an external ke
120. m the following 1 Turn the machine OFF 2 Enter the 47 mode turn the machine ON while pressing the 4 and 7 keys output code 93 3 Power the machine ON OFF to exit the 47 mode DESCRIPTION Code SC46 08 displayed during unit initialization SOLUTION ID 165190 SOLUTION CAUSE Polygon motor does not spin up at power up On the control board there is 24VDC at USAGE 0 CN22 5 and the M5 drive signal drops from 5VDC to OV on CN22 3 at power up The write unit has failed SOLUTION Replace the write unit p n 26WA 6500 DESCRIPTION DB409 LCT is not recognized Insert Tray 3 is displayed SOLUTION ID 165196 SOLUTION CAUSE The LCT drive assist reel is positioned incorrectly USAGE 0 SOLUTION To properly align the LCT drive assist reel and verify operation perform the following 1 Position the drive assist reel so that the opening is from the 11 o clock to 3 o clock position 2 Access 47 multimode turn the machine ON while pressing the 4 and 7 keys input code 13 P 003 P and then P 004 P while inserting the LCT tray Both settings should change state when the tray is inserted This shows that PS101 Tray detect and PS109 paper level detect are both detecting the proper initial position of the drive assist reel 3 Power the machine OFF ON to exit the 47 mode DESCRIPTION How to program the Mixed Original mode as a default at power up SOLUTION ID 165345 SOLUTION To program the machine to default to Mixed Original mode at power up
121. ments can be polled and simultaneously deleted from the IP unit hard drive to a workstation then passed onto the users email by DocuBreeze to be forwarded to email recipients provided Docubreeze is configured to perform this action Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION PLEASE WAIT WARMING UP occurs with no fax kit installed SOLUTION ID 164431 SOLUTION CAUSE The fax board was turned enabled in 25 mode USAGE 1 SOLUTION To turn the fax board OFF in 25 mode perform the following 1 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 2 Select 1 SOFTWARE SW 3 Using the up down arrows scroll to software switch 19 1 4 Select ON 5 Power the copier OFF ON to exit the 25 mode DESCRIPTION DF314 E89 02 code when running spiral punched 19 hole GBC paper SOLUTION ID 164634 SOLUTION CAUSE Paper specification limitation for the RADF USAGE 1 SOLUTION Running GBC punched paper through the document feeder is not recommended DESCRIPTION F26 3 at power up SOLUTION ID 165014 SOLUTION PROBABLE CAUSES USAGE 1 1 Abnormal output from TDS sensor toner density sensor TDS output ripple voltage failed to reach 0 5V DC Check the wires at the TDS sensor board for damage Replace the TDS sensor p n 26NA88040 as needed 2 The cleaning blade has flipped preventing the main motor from turning Use setting powder to prevent the cleaner blade from flipping DESCRIPTION Interm
122. mes Auto tray NOOR OW switch will be highlighted Repeatedly touch EDIT until ON is displayed as the setting selection 8 Touch the down arrow on the right side of the touchscreen three 3 times ATS APS Bypass will be highlighted Repeatedly touch EDIT until the setting selection displayed is ON ATS APS enabled for the bypass or OFF ATS APS disabled for the bypass as desired by the customer 9 Touch the down arrow on the right side of the touchscreen ATS APS SW Tray 1 will be highlighted Repeatedly touch EDIT until the setting selection displayed is ON ATS APS enabled for Tray 1 10 Touch the down arrow on the right side of the touchscreen ATS APS SW Tray 2 will be highlighted Repeatedly touch EDIT until the setting selection displayed is ON ATS APS enabled for Tray 2 11 Touch the down arrow on the right side of the touchscreen ATS APS SW Tray 3 will be highlighted Repeatedly touch EDIT until the setting selection displayed is ON ATS APS enabled for Tray 3 12 Touch the down arrow on the right side of the touchscreen ATS APS SW Tray 4 will be highlighted Repeatedly touch EDIT until the setting selection displayed is ON ATS APS enabled for Tray 4 13 Touch RETURN three 3 times to return to the normal copy mode SPECIAL NOTE Solution provided by Wayne Winters Caltronics Business Systems SOLUTION ID 135105 USAGE 1 DESCRIPTION DF314 the correct paper
123. mode power the copier ON with SW2 operation panel switch while pressing the 4 and 7 keys Enter 6 9 display should read lt 069 000 gt Place 8 5x11R original in the document tray Press Start button Press the Stop Clear button Press Star key Press 1 to display lt 69 001 gt Place 8 5x11 original in the document tray Press Start button 10 Press Stop Clear button 11 Power machine OFF ON with SW2 OMONODOARWNDY SOLUTION ID USAGE 133810 0 DESCRIPTION SOLUTION FK102 E86 04 error when receiving CAUSE After receiving a dial in telephone call the external TEL was off hooked and a R79 error occurred on the next data reception This problem has been recognized with FK 102 firmware level 10 and 11 Copyright 2005 Konica Minolta Business Solutions U S A Inc 42 SOLUTION ID USAGE 134235 0 May 2005 7130 SOLUTION Upgrade FK102 firmware to level 12 DESCRIPTION SOLUTION FK102 R77 error when receiving JBIG files CAUSE The process for reception data completes before the page end command is received This problem has been identified with FK102 firmware level 11 SOLUTION Upgrade the FK102 firmware to level 12 Note With the FL102 installed data is always processed after data reception is complete therefore the above failure will not occur with a FL102 installed SOLUTION ID USAGE 134260 0 DESCRIPTION SOLUTION FK102 w
124. n panel first then SW1 left rear 2 Prepare the laptop PC or the ISW TOOL for flashing and connect it normally to the 7130 3 Power the copier ON SW1 left rear first then SW2 operation panel 4 Send the system firmware from the laptop PC or the ISW TOOL to the 7130 The green data light will begin blinking and the LCD display will reappear in the normal ISW flash mode screen when the system firmware has completed its flash 5 Flash the image firmware DESCRIPTION Unable to format the HD107 from the main body operation panel SOLUTION ID 157923 SOLUTION CAUSE With IP422 system code 5 82 and above the HDD format procedure has been removed USAGE 3 from the Key Operator mode to prevent data loss by the customer inadvertently formatting the HDD SOLUTION The format procedure can now be performed from the service mode To format the HDD from the main body perform the following 1 Select the Printer mode 2 Press the setting key on the touch screen 3 Press the Stop button on the operation panel 4 Enter 3069 using the numeric buttons on the operation panel 5 Press the Start button on the operation panel 6 Press OK 7 Press OK again to start the format procedure 8 Power the machine OFF ON DESCRIPTION Intermittent jamming popping noises and premature wear of the paper feed gears SOLUTION ID 162975 SOLUTION CAUSE Loose or bent shaft on the upper tray driving auxiliary panel r assembly item A on page USAGE 3 16 of t
125. n the FTR form to expedite the process Return the rollers together with a completed FTR form to the following address Konica Minolta Business Solutions Inc 550 Marshall Phelps Road Windsor CT 06095 Attention Mahen Shukla Engineering C105 SOLUTION ID USAGE 171163 DESCRIPTION SOLUTION Intermittent J13 codes CAUSE Worn bushings or shaft holders on the first paper feed assembly p n 13HA 4000 SOLUTION Replace the first paper feed assembly SOLUTION ID USAGE 171607 0 DESCRIPTION SOLUTION Vellum paper specifications Vellum paper is outside of the special paper specifications of the machine therefore specific paper specification can not be provided The paper may run though the machine however Konica Minolta does not support a particular brand of vellum paper Note Vellum paper has tendencies to hold a static charge causing the paper to have transfer problems with possible premature wearing of the drum This paper in some cases is coated and could possibly lead to premature wearing of the fuser rollers or leave marks on the copies SOLUTION ID USAGE 171818 0 Copyright 2005 Konica Minolta Business Solutions U S A Inc 59 May 2005 7130 DESCRIPTION FK102 unable to transmit SOLUTION ID 171900 SOLUTION CAUSE Corrupt memory USAGE 0 SOLUTION Memory initialization needs to be performed To initialize the memory perform the following 1 Acces
126. n the touchscreen Touch the down arrow on the lower left corner of the touchscreen Touch 15 Density Shift on the touchscreen Touch Text Photo TEXT PHOTO or Increase contrast to highlight the desired adjustment selection Using the numeric keypad enter the desired density shift from 0 to 5 8 Touch OK on the lower right corner of the touchscreen to complete the settings 9 Touch RETURN two 2 times to return to the normal copy mode NOOR W DESCRIPTION F23 01 displayed after installing a new drum carriage SOLUTION ID 159575 SOLUTION CAUSE Incorrect drum carriage was installed USAGE 1 SOLUTION Install the correct drum carriage p n 26WA 9900 DESCRIPTION DF314 intermittently when using the DF314 the machine stops in the middle of the copy SOLUTION ID 159784 cycle and no jam code appears SOLUTION CAUSE The firmware failed USAGE 1 SOLUTION Reflash the machine to the latest firmware Note The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms DESCRIPTION FK102 will updating the firmware erase the Abbr dial list SOLUTION ID 159803 SOLUTION Updating the firmware will not affect the Abbr dial list USAGE 1 DESCRIPTION The machine will not recognize Tray 2 with 8 5x14 paper installed SOLUTION ID 160407 SOLUTION CAUSE The machine was not set for a destination code of USA USAGE 1 Copyri
127. nt damage during shipment were not removed during set up SOLUTION To remove the two 2 drum cushion plates perform the following 1 Open the right side door 2 Open the conveyance cover 3 Remove the two cushions on both sides of the drum DESCRIPTION Erratic image formation when printing internal lists only Copies and print jobs have normal SOLUTION ID 131051 image quality SOLUTION CAUSE Installation of an IP422 64MB memory module into the E RDH FAX receptacles on the USAGE 1 main CB of the copier resulting in improper image formation URL http techweb konicabt com tpm media distorted pdf due to incompatibility of the board and memory module Note To view the above PDF link Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html SOLUTION When installing expansion memory into the ERDH FAX receptacle on the main CB of the copier or the IP units ensure the appropriate expansion memory module is used Use the matrix below to determine the proper expansion memory module to install into the ERDH FAX receptacle or IP units For ERDH FAX memory expansion Memory 32 MB MU 403 Item 950217 Memory 64 MB MU 404 Item 950218 Memory 128 MB MU 405 Item 950219 For IP011 memory expansion Memory 32 MB MU 403 Item 950217 Memory 64 MB MU 404
128. ntrol and 11 image or above Note The latest firmware is available at http www konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms 2 Failed DCPS cooling fan Replace the DCPS cooling fan p n 26NA80510 DESCRIPTION FK102 not recognized by the main body SOLUTION ID 138684 SOLUTION CAUSE The FK102 has been disabled by the faulty part isolation in the 25 mode USAGE 1 SOLUTION To enable the FK102 perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while simultaneously pressing the 2 and 5 keys 3 Select option 1 SOFTWARE SWITCH 4 Scroll to dipswitch 19 1 5 Set to 0 by selecting OFF 6 Power the copier OFF ON using SW1 Main power switch to return to normal copy mode DESCRIPTION How to view the amount of originals that were scanned in by the DF315 SOLUTION ID 140112 SOLUTION The amount of copies will not be incremented on the main copy screen but the amount can be USAGE 1 viewed in the JOB LIST application For an example of viewing the amount of originals that were scanned in perform the following 1 Place a stack of 5 papers on the DF315 2 Press the SCAN tab located in the upper right corner of the touchscreen 3 After the papers are scanned in press the JOB LIST tab located to the right of the SCAN tab 4 The amount of copies that were scanned will be displayed under TOTAL PAGE s Copyright 2005 Konica Minol
129. obat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Thermostat replacement precautions for all models using Faston Terminals SOLUTION ID 203920 SOLUTION CAUSE Damage to the Faston terminal when replacing the thermostat to the Faston terminal can USAGE 0 result in the generation of heat and cause the plastic insulating material around the terminal to melt SOLUTION See Bulletin Number 5005 URL http techweb konicabt com tpm media 5005 pdf for details Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Blank copies and a shading of toner covering the drum SOLUTION ID 205273 SOLUTION CAUSE Failed PRCB USAGE 0 SOLUTION Replace the PRCB p n 26TA 9021 DESCRIPTION Is the TWAIN driver compatible with Macintosh SOLUTION ID 205293 SOLUTION The TWAIN driver is not compatible with Macintosh USAGE 0 Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION SOLUTION ID 205294 SOLUTION The TWAIN driver is not compatible with Macintosh US
130. of the touchscreen until Closed area RX is highlighted in dark blue 11 Press EDIT on the touchscreen to change the setting to OFF 12 Press BACK three 3 times 13 Press CANCEL one 1 time 14 Press BACK one 1 time 15 Press RETURN one 1 time to return to the normal copy mode DESCRIPTION F46 11 at power up SOLUTION ID 161512 SOLUTION CAUSE The exposure lamp failed USAGE 1 SOLUTION To check the exposure lamp perform the following 1 Access the 47 mode power the machine ON while holding down on the 4 and 7 mode output code 00 2 Press the copy button and see if the exposure lamp comes ON 3 If the exposure lamp does not come ON replace the exposure lamp p n 26NA83010 DESCRIPTION Grey background on copies SOLUTION ID 137349 SOLUTION CAUSE Incorrect developer is installed USAGE 1 SOLUTION Use only model 7130 developer PCUA 950254 and toner PCUA 950246 DESCRIPTION ISW Trns utility specifications SOLUTION ID 137802 SOLUTION The ISW utility version3 40E is compatible with the following PC operating systems Microsoft USAGE 1 Windows 95 Windows 98 Windows Me Windows NT4 0 Windows 2000 and Windows XP Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Intermittent cycling of power during copy operation or at power up SOLUTION ID 137985 SOLUTION PROBABLE CAUSES USAGE 1 1 Low level firmware Upgrade the main body firmware to level 13 co
131. on FILE V TEXT TRADEMRK TXT NEW SOLUTION ID 153517 USAGE 0 DESCRIPTION SOLUTION Copyright 2005 Konica Minolta Business Solutions U S A Inc PRESS START TO RESTART is displayed when a print job is sent while the mainbody is in Power Save Mode CAUSE This issue is only seen when a fax kit is installed and is due to a bug in the earlier mainbody control program file SOLUTION Please download and install the revised mainbody control ROM from the Konica FTP 51 SOLUTION ID 153529 USAGE 0 May 2005 7130 site URL ftp kbtdigital kx15 ftp konicabt com 7130 File Name 26xec014cim0p exe Category Special ROM Spec USA Program Type System control C Version CO Ver 14 CIMO Rewriting procedure ISWTrns File Type Divided DESCRIPTION SOLUTION The scanner slams into the right side of the machine when using the book copy mode or when pre scanning an 11x17 original CAUSE The drum clock was set to 20 causing the scanner to extend its pre scan range SOLUTION Adjust the drum clock URL http techweb konicabt com tpm media drumclock pdf to the positive side of zero Note To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http www adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT N
132. on VR301 until a value of 217 is displayed on the LCD screen Copyright 2005 Konica Minolta Business Solutions U S A Inc 24 SOLUTION ID 135032 USAGE 1 May 2005 7130 9 Power machine OFF ON 10 Perform the original size detection adjustment 11 Place an original in the document tray If the size is still incorrect perform the paper size detection adjustment as follows 12 Access the 47 mode turn the copier ON while pressing the 4 and 7 keys output code 69 13 Place 5 5x8 5R original in the document tray 14 Press Start button 15 Press the Stop Clear button 16 Press Star button 17 Press 1 to display lt 069 001 gt and press again 18 Place 8 5x11 original in the document tray 19 Press Start button 20 Press Stop Clear button 21 Power machine OFF ON DESCRIPTION PLEASE LOAD 8 5x11 NORMAL PAPER message when printing 8 5x11 paper is loaded and when selected READY TO RESTART PRESS FORMFEED TO FORCE PRINTING is displayed SOLUTION CAUSE ATS APS is disabled in the Key Operator mode SOLUTION To enable ATS APS perform the following 1 Power the copier ON 2 Press the HELP key Touch Key Ope mode on the touchscreen Touch 1 System copier on the touchscreen Touch the down arrow located on the lower left corner of the touchscreen Touch 12 Memory SW on the touchscreen Touch the down arrow located on the right side of the touchscreen five 5 ti
133. ond line 7 Ifthe values are not within acceptable parameters repeat Steps 3 and 4 until the values are acceptable 8 As verification of a correct adjustment touch the blank box in the upper left and lower right corners of the touchscreen Do not touch the box labeled CHECK You should hear a beep tone for each one If a beep tone is not heard repeat the adjustment 9 Press the START key when the adjustment procedure is completed 10 Power the copier OFF ON to exit the Key Operator Mode Note If unable to keep the adjustment replace the operational board assembly under the 10 key p n 26NA 9031 DESCRIPTION DF314 intermittent line s on copies from lead to trail SOLUTION ID 126614 SOLUTION CAUSE Paper dust white out etc is being deposited and adhering to the RADF original slit glass USAGE 1 p n 26NA61131 This will cause a black line to occur in a lead to trail direction when copying from the RADF SOLUTION To help minimize this problem perform the following 1 Replace the original slit glass p n 26NA61131 with the new style 7145 original slit glass p n 40LA 6280 The 7145 original slit glass p n 40LA 6280 has a fluorine coating on the surface of the glass to help prevent debris from adhering to the glass When installing the original slit glass p n 40LA 6280 ensure that the black dot mark is on the right rear side 2 Thoroughly clean the original slit glass p n 26NA61131 located to the left of the original scale
134. orm the following 1 Access the 25 mode power the machine ON while holding down on the 2 and 5 keys 2 Select 1 Software DIP SW Select DIP SW5 using the up down button at the left Select bit 0 using the up down on the right Select 1 ON Select bit 1 using the up down on the right Select 0 OFF Press the PREVIOUS SCREEN button to return to the 25 mode Power the machine OFF ON to exit the 25 mode OMNODAKRW Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 55 7130 DESCRIPTION How to enable disable APS recognition of A4 originals SOLUTION ID 164521 SOLUTION To enable disable APS recognition of A4 originals perform the following USAGE 0 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Touch 1 Software SW on the touchscreen 4 Select software dipswitch 7 2 using the arrow keys 5 Program the desired APS response to A4 originals by touching ON or OFF on the touchscreen as follows OFF to enable APS recognition of A4 originals ON to disable APS recognition of A4 originals 6 Power the copier OFF ON to exit the 25 mode DESCRIPTION F 0 0 code at power up SOLUTION ID 165006 SOLUTION CAUSE The memory is corrupt caused by a power surge to the copier or while flashing the main USAGE 0 body firmware SOLUTION Set the machine to factory settings To set the machine to factory settings perfor
135. ovided by Richard Tapia Astro Business Products SOLUTION ID 138484 USAGE 0 DESCRIPTION SOLUTION Unable to use the Interrupt button on the operation panel or RESERVE on the LCD CAUSE Incorrect software dipswitch setting in the 25 mode SOLUTION To verify 25 mode software dipswitch settings perform the following Access the 25 mode power the copier ON while pressing the 2 and 5 keys Select 1 SOFTWARE SW Using the up down arrows scroll to software switch 4 6 Select OFF Power the copier OFF ON to exit the 25 mode akWN SOLUTION ID 138617 USAGE 0 DESCRIPTION SOLUTION FK102 how to enable distinctive ring CAUSE The FK102 does not have a built in distinctive ring feature SOLUTION If this feature is required an external fax tel device that support distinctive ring must be purchased Note Distinctive ring adds a second phone number to an existing line then varies the ring pattern two short rings instead of one long one for instance to indicate calls to the different number Distinctive ring switches can set to detect the ring patterns and route calls accordingly These switches can be obtained through local phone companies or computer electronic supply stores Konica does not sell distinctive ring switches SOLUTION ID 139604 USAGE 0 DESCRIPTION SOLUTION IP421 not recognized by the main body CAUSE The IP421 has been disabled by the faulty part isolation setting in
136. packaging which will not affect the operation or copy quality SOLUTION ID USAGE 127531 DESCRIPTION SOLUTION How to obtain the ISW Microsoft Windows utility To obtain the ISW Microsoft Windows utility access the Konica Minolta FTP site URL ftp kbtdigital kx15 ftp konicabt com Black_white_products MainBody_ISW_Files ISW_utilities Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 127552 1 DESCRIPTION SOLUTION How to program the polygon motor pre rotation functionality To program the polygon motor pre rotation functionality perform the following 1 Power the copier OFF 2 Access the 25 mode power the copier ON while pressing the 2 and 5 keys 3 Touch Software SW on the touchscreen 4 Use the up down arrow to scroll to dipswitch 6 4 and 6 5 Use the matrix below to select the polygon motor low speed rotation timing DIPSW TIME 6 4 toO0 6 5to0 15 seconds 6 4 to 1 6 5 to 0 30 seconds 6 4 to0 6 5 to 1 60 seconds 6 4to1 6 5to 1 120 seconds 5 Use the up down arrow to scroll to dipswitch 6 6 and 6 7 Use the matrix below to select the polygon motor pre rotation speed DIPSW MODE 6 6 to0 6 7 to 0 No pre rotation 6 6 to1 6 7 to 0 Pre rotation 6 6 to0 6 7 to 1 Stopped 6 Power the copier OFF ON to exit the 25 mode SOLUTION ID USAGE 128787 1 DESCRIPTION SOLUTION F23 01 at power up CAUSE CN932 in the drum carriage is loose resu
137. plate with a clean soft cloth dampened slightly with water or an anti static cleaner 3 Apply a couple of drops of Rain X and rub into the slit glass this may reduce the occurrence of foreign debris sticking to the slit glass 4 Check the RADF height adjustment and adjust as necessary The procedure can be found on either page E 2 of the DF314 installation instructions or in the 7020 7025 7030 7035 service manual 3 2001 page 4 88 a The DF314 reading roller p n 13GL45520 may apply too much pressure to the slit glass if the DF314 height is adjusted too high This added pressure might contribute to debris adhering to the slit glass b After performing the height adjustment it may be beneficial to re adjust the height positioning screw approximately 1 2 to 3 4 of turn counterclockwise The position of the white pointer should slide down to the left of center slightly this will relieve additional pressure away from the slit glass by the reading roller CAUTION Adjusting the RADF height too high may cause RADF jamming at the slit glass area or blurred copies 5 Adjusting the READ POINT ADJUSTMENT in the 36 mode may also help to minimize this problem Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 19 7130 a The READ POINT ADJUSTMENT moves the first mirror to a different home position and consequently a different position under the slit or scan glass By moving the read point of the first mirror and adjusting
138. r left hand corner Press 2 FAX Press SPECIAL SET Enter passcode 9272 and press OK Press INITIALIZATION You can select the individual setting you wish to clear i e FUNCTION PARAMETER or you can press OK to select all 8 Press YES to confirm 9 Press BACK until you return to the normal mode NOOR WD SOLUTION ID USAGE 132680 10 DESCRIPTION SOLUTION AUTO TONER SUPPLY message is displayed and then a code F26 1 CAUSE The TLD toner level detect is continuously switching ON OFF when checked in the 47 due to a failed TLD sensor SOLUTION To check the output of the TLD perform the following 1 Access the 47mode power the copier OFF ON while simultaneously holding the 4 and the 7 Copyright 2005 Konica Minolta Business Solutions U S A Inc SOLUTION ID USAGE 135822 9 May 2005 7130 keys 2 Enter code 057 then press 001 The touchscreen should read lt 057 001 gt 3 The touchscreen should say ON if toner is present and OFF if toner is not present 4 If the touchscreen switches from an ON OFF state replace the TLD sensor p n 40AA88030 DESCRIPTION Unable to install the key counter receptacle p n U021 0020 due to connector incompatibility SOLUTION ID 131638 with the main body interface harness CN35 SOLUTION CAUSE Different style of key counter receptacle on the 7130 USAGE 8 SOLUTION There is a new adapter that allows external key counte
139. rs to be connected to the new style connector on the 7130 The new key counter adapter p n 1206K0010 is available and can be ordered from Parts Note Konica is changing the key counter receptacle to the style that is presently on the 7130 All applicable vendors have been notified of this change DESCRIPTION Code 0006 when attempting to run L detect SOLUTION ID 133056 SOLUTION CAUSE Dirty or failed TCSB Toner Control Sensor Board USAGE 7 SOLUTION Clean or replace the TCSB p n 26NA 9180 as necessary Note The TCSB is located on the drum carriage DESCRIPTION FK102 how to set the machine to print received faxes on 8 5x11 paper only SOLUTION ID 133755 SOLUTION To set the desired reception paper size perform the following procedure USAGE 7 1 Press the Help button 2 On the LCD press Key Ope 3 Select Fax when the modes display 4 Select Tx Rx Mode Set 5 Press the down arrow to select Rx Paper Selection 6 Press Edit to change setting to 8 5x11 Fix 7 Return to normal operation by selecting Back from the LCD DESCRIPTION How to reset the machine initialize memory to factory defaults SOLUTION ID 135479 SOLUTION To reset memory to factory defaults perform the following USAGE 7 1 Enter the 25 mode power the machine ON while pressing the 2 and 5 keys 2 Select Software SW 3 Using the up down arrows scroll to address 3 4 All Memory Reset 4 Select OFF 5 Power the machine OFF 6 Enter the 47 mode turn the m
140. s the Fax key op mode 2 Select Fax mem Initialize 3 Select Yes 4 Follow the remaining instruction on the display panel DESCRIPTION FS107 part number for the foam pad that applies pressure to the cam roller assembly SOLUTION ID 172092 SOLUTION Positioning Part p n 13GQ12110 USAGE 0 Note This foam pad attaches to the top cover of the finisher outline on page 2 item number 12 of the FS107 parts catalog DESCRIPTION FK102 Image is reduced an inch SOLUTION ID 172186 SOLUTION CAUSE There is a header at the top of the page USAGE 0 SOLUTION Approximately an inch reduction will occur when the machine is set to its proper lead to trail and front to rear adjustment DESCRIPTION Part number for a pin extraction tool for the fuser connector SOLUTION ID 172357 SOLUTION Pin extractor tool p n OOTL 3030 USAGE 0 DESCRIPTION Unable to default to Tray 3 when APS is selected SOLUTION ID 172506 SOLUTION CAUSE Incorrect DIP SW settings USAGE 0 SOLUTION To have Tray 3 be the default tray when APS is selected perform the following 1 Access the 25 mode 2 Select 1 Software SW 3 Scroll to DIP SW 25 4 Scroll to BIT 4 and set to a 0 OFF 5 Scroll to BIT 5 and set to a 1 ON 6 Power the copier OFF ON DESCRIPTION DF314 when performing the RADF scanning density adjustment the original will not feed SOLUTION ID 172690 SOLUTION CAUSE Incorrect original is being used USAGE 0 SOLUTION In some cases a plain
141. s to be set to 8 5x11 fixed To set the Rx paper selection setting perform the following 1 Select copy mode and press the help key Select Key Ope Mode Select Fax Select Tx Rx Mode Set ANOARWND Power the machine OFF ON Enter 4 digit key operator password if necessary Using the scroll down arrows scroll down until Rx Paper Selection is highlighted Press edit until 8 5x11 fixed is displayed SOLUTION ID 152311 USAGE 0 DESCRIPTION SOLUTION Jamming or varying lead edge from all paper trays CAUSE Worn or dirty resist clutch SOLUTION Replace the resist clutch p n 26NA82010 SOLUTION ID 152744 USAGE 0 DESCRIPTION SOLUTION FS107 stapled sets are not properly aligned CAUSE The mylar alignment sheet attached to the front paper positioning plate is deformed causing a restriction to the proper paper movement during the stacking operation SOLUTION To check the mylar sheet attached to the front paper positioning plate perform the following 1 Power the copier ON and select the staple mode 2 Open the finisher front door and cheat the door interlock 3 Observe the paper movement during the reverse feeding and stacking operation Ensure that the paper slides smoothly under the Mylar sheet attached to the front paper positioning plate Reform the Mylar sheet or replace the front paper positioning plate p n 13GQ 6150 as necessary SOLUTION ID 152896 USAGE 0
142. so compatible with the 7022 and 7130 For models 7022 and 7130 customers have the option of selecting between the IP011 GDI print controller the IP422 133MHz PCL5e 6 print controller and the IP423 300MHz PCL5e 6 print controller Since each controller is unique memory and network related upgrades vary between models and are not cross compatible between the devices The differences are shown as follows IP011 Item 950228 KN304 Network Interface Card Item 950235 IP422 w standard Network Card Item 950242 PS343 Postscript Kit Item 950243 MU411 64MB Controller Memory Item 950249 IP423 w standard Network Card Item 950365 PS345 Postscript Kit Item 950366 MU404 64MB Controller Memory Item 950218 MU405 128MB Controller Memory Item 950219 Both the IP422 and IP423 share the same Hard Drive the 2GB HD107 Item 950258 for all scanning functions Scan to E mail Scan to FTP and Scan to Hard Drive as well as for password printing and confidential fax Note The above information only applies to the 7022 and 7130 The IP011 and IP422 print controllers are not recommended for use on the 7135 The IP423 is the only recommended print controller for the 7135 DESCRIPTION Bluetooth wireless printing available SOLUTION ID 144453 SOLUTION Konica Minolta recommends ANYCOM Bluetooth Products Bluetooth wireless printing users have USAGE 0 the ability to print high quality images from laptops tablets PDAs or desktop PCs without th
143. ster paper Recycled paper 14 to 16 Ib high quality paper 24 to 36 Ib high quality paper Note These special papers must only be fed from the multi sheet bypass tray DESCRIPTION FK102 how to change the maximum limit of redials SOLUTION ID 142638 SOLUTION To change the maximum limit of redials perform the following USAGE 2 1 While in the Copier mode press the Help button 2 Press Key Ope Mode on the LCD 3 Press 2 Fax on the LCD 4 Press the Special Set button 5 Enter 9272 6 Press Function Parameter Setting button 7 Press Machine Setting button 8 Enter address 0E0144 from the touchscreen 9 Press the Data button 10 Enter the following data for the maximum number of redials 0 through 15 00000000 00000001 00000010 00000011 00000100 00000101 00000110 00000111 00001000 00001001 10 00001010 11 00001011 12 00001100 13 00001101 14 00001110 15 00001111 11 Press the Confirm button 12 Press the Return button 13 Power copier OFF ON both switches to exit the Key Operator mode OMNDABRWN O To change the number of redials perform the following 1 While in the Copier mode press the Help button 2 Press 2 Fax button Press Line Parameter set Press Down Arrow until Num of Redials is highlighted Press Edit repeatedly to the desired number of redials is displayed Press the Back button twice Press the Return button to ret
144. t 2005 Konica Minolta Business Solutions U S A Inc 7130 DESCRIPTION SOLUTION F51 6 code at power up 24V DC is present at CN22 5 on the PRDB CAUSE Failed write unit SOLUTION Replace write unit p n 26WA 6500 SOLUTION ID USAGE 135134 29 DESCRIPTION SOLUTION F46 8 at power up CAUSE Laser index error caused by a failed index sensor board SOLUTION Replace write unit p n 26WA 6500 SOLUTION ID USAGE 133018 24 DESCRIPTION SOLUTION Paper feed jamming J11 J12 J13 J14 or J16 CAUSE The double feed preventative roller has failed SOLUTION Install the new style DFPR p n SE95 3900 Notes 1 See 7020 7022 7025 7030 7035 7 130 7135 Technical Bulletin 16 URL http techweb konicabt com tpm media 7020tb16 pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW SOLUTION ID USAGE 160118 23 DESCRIPTION SOLUTION Intermittent F87 03 and or Printer Board Failure messages CAUSE During PCL or PCL PostScript system code flash the hard drive became corrupt due to incorrect formatting of the CF card IMPORTANT NOTE Do NOT use the Microsoft Windows FORMAT command prior to updating code on the CF car
145. ta Business Solutions U S A Inc 26 May 2005 7130 5 Press OK to return to the main copy screen DESCRIPTION DF314 not recognized by the main body SOLUTION ID 140852 SOLUTION CAUSE The RADF is isolated in 25 mode USAGE 1 SOLUTION To reactivate the isolated RADF perform the following 1 Access the 25 mode power the machine ON while holding down the 2 and 5 keys 2 Press 1 Software SW 3 Use the arrows to scroll to software switch 19 7 4 Press OFF 5 Power the machine OFF ON to exit the 25 mode DESCRIPTION Black areas or lines on copies when using the non image area erase mode SOLUTION ID 141375 SOLUTION CAUSE The read process is recognizing an external light source USAGE 1 SOLUTION To improve the operation of this application perform the following 1 Access the 25 mode turn the machine ON while pressing the 2 and 5 keys 2 Select option 1 Software SW 3 Scroll to dipswitch 7 0 and set to OFF 0 4 Scroll to dipswitch 8 0 and set to ON 1 5 Power the machine OFF ON to exit the 25 mode DESCRIPTION Fusing unit interchangeability SOLUTION ID 141901 SOLUTION The fusing unit for the 7130 p n 26WE 5300 is compatible with the 7022 The fusing unit for the USAGE 1 7020 7025 7030 and 7035 p n 26NE 5300 is not compatible DESCRIPTION FK102 can a fax be received without the key counter installed SOLUTION ID 142316 SOLUTION A fax can be received without the key coun
146. ter installed To enable this feature perform the USAGE 1 following 1 Select Copy Mode and press the Help key 2 Select Key Ope Mode 3 Enter 4 digit key operator password if necessary 4 Select FAX 3 Select Special Set 4 Enter 9 2 7 2 5 Press OK 6 Select Function Parameter Setting 7 Select System 8 Use the up down arrows scroll until Print w o Key Counter Not Valid is highlighted 9 Press Edit until Valid is displayed 10 Power the machine OFF ON DESCRIPTION FK102A compatibility SOLUTION ID 143670 SOLUTION The FK102A is not compatible with the model 7022 The 7022 uses the FK102 Item 950244 USAGE 1 DESCRIPTION Charge corona interchangeability with other model machines SOLUTION ID 144011 SOLUTION The 7130 charge corona p n 26WA 2500 is interchangeable with the model 7022 only USAGE 1 DESCRIPTION Developer spewing from the developer unit SOLUTION ID 146127 SOLUTION CAUSE The drum counter has not been reset after replacing the drum USAGE 1 SOLUTION Ensure that the drum is replaced every 200 000 copies or prints and that the drum counter is reset each time the drum is replaced To reset the drum counter perform the following 1 Access the 36 mode power the copier ON while pressing the 3 and 6 keys 2 Select Counter clear 3 Select Drum counter 4 Select YES 5 Power the copier OFF ON to return to normal copy mode DESCRIPTION F46 11 shortly after power up SOLUT
147. the machine by powering it OFF ON SOLUTION ID USAGE 144071 0 DESCRIPTION SOLUTION FK102 how to send more than 50 originals the limit of the RADF To send more than 50 originals perform the following 1 Depress the fax button on the operation panel 2 Place the first stack of originals in the RADF Enter the destination fax number Press the scan button on the fax touch screen If more originals need to be sent reload the RADF and press scan again When all originals have been scanned press the start button to send oak Ww SOLUTION ID USAGE 144981 0 DESCRIPTION SOLUTION FK101 how to send more than 50 originals the limit of the RADF To send more than 50 originals perform the following Depress the fax button on the operation panel Place the first stack of originals in the RADF Enter the destination fax number Press the scan button on the fax touch screen If more originals need to be sent reload the RADF and press scan again OP ON Copyright 2005 Konica Minolta Business Solutions U S A Inc 47 SOLUTION ID USAGE 144988 0 May 2005 7130 6 When all originals have been scanned press the start button to send DESCRIPTION IP units that are compatible with the 7130 SOLUTION ID 144268 SOLUTION The 7022 and 7130 are compatible with the IP011 IP422 and IP423 USAGE 0 Note Previously the IP423 was available only with the 7135 It is now al
148. the RADF CB p n 13GL 9010 p n 13G8 9010 or p n 13G8 9011 Notes 1 Refer to the ADF serial number DF Control Board firmware version and model compatibility matrix URL http techweb konicabt com tpm media t20030054a1e pdff 2 To view any PDFs Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html 3 Refer to following information prior to flashing firmware into the replacement RADF CB a The DF314 CB has been changed in production to allow compatibility with all 4 applicable main bodies 7020 7025 7030 7035 b The firmware requirements between the new and old style boards are NOT fully compatible To confirm proper firmware requirements please refer to the following information DF314 firmware version 30 file name DF314 30p exe or higher is compatible with all 4 models 7020 7025 7030 7035 but can only be flashed into a new style DF314 CB DF314 firmware version 20 file name DF314 20p exe is for the 7035 only this firmware can only be flashed into an old style DF314 CBs DF314 firmware versions below 20 currently level 16 file name DF314 16p exe or 17 file name DF314 17p exe are to be used on the 7020 7025 and 7030 only this firmware can only be flashed into an old style DF314 CBs 4 To properly identify DF314 CB types please refer to the
149. the touchscreen twelve 12 times until Platen AMS is highlighted 8 Touch EDIT on the bottom of the touchscreen to change the setting to OFF 9 Power the copier OFF ON to exit the Key Operator Mode DESCRIPTION ADJUSTMENT ERROR 0005 while performing L detect adjustment SOLUTION ID 165325 SOLUTION CAUSE The TDS sensor failed USAGE 2 SOLUTION Check the TDS sensor at CN25 A2 for 12V DC at the printer driver board If there is less than 12V DC disconnect the connector and check the voltage If it is 12V DC replace the TDS sensor p n 26NA88040 DESCRIPTION F26 3 and developer spilling out of the developer unit SOLUTION ID 165533 SOLUTION CAUSE The TDS toner density sensor wiring pinched and shorted to ground USAGE 2 Copyright 2005 Konica Minolta Business Solutions U S A Inc 17 May 2005 7130 SOLUTION Repair the wiring and replace the TDS p n 26NA88040 as needed DESCRIPTION RADF UNAVAILABLE FOR ORIGINAL SIZE message when mixed originals of legal and letter SOLUTION ID 166666 sizes are used SOLUTION CAUSE Corrupt information in memory USAGE 2 SOLUTION Reset machine back to factory defaults To reset the machine to factory defaults perform the following 1 Enter the 47 mode power the machine ON while pressing the 4 and 7 keys 2 Enter 9 and 3 3 Press the Start key Note When resetting the machine back to factory defaults L detect will need to be performed DESCRIPTION Platen A
150. ub available as a spare part SOLUTION ID 153095 SOLUTION The LCT tub is now available as a spare part p n 13HA47014 USAGE 1 DESCRIPTION F56 1 at power up SOLUTION ID 153125 SOLUTION CAUSE Failed RADF CB causing communication difficulties USAGE 1 Note This code is classified as an image control communication abnormality in the Service Manual SOLUTION To check the RADF CB perform the following 1 Power the copier OFF 2 Disconnect the RADF connector from the main body 3 Power the copier ON If the machine powers up with no error code the RADF CB has failed 4 Reseat all connectors on the RADF CB Replace the RADF CB as necessary DESCRIPTION How to enable the Tx report for one transmission SOLUTION ID 153877 SOLUTION To enable the Tx report for one transmission perform the following USAGE 1 1 Press the HELP key select Key Ope mode 2 Select Fax 3 Select Report output set 4 Select Tx result report 5 Press the EDIT button and turn ON 6 Press BACK 3 time to return to the normal screen DESCRIPTION Microsoft Windows 2003 Server printer driver support SOLUTION ID 154152 SOLUTION Microsoft Windows 2003 Server printer driver support list URL USAGE 1 http techweb konicabt com tpm media 2003serverdrivers pdf Notes 1 The latest version print driver is available for download from the Print Driver Selector URL http Awww konicabt com Support Drivers on the Konica website and on the FTP site URL
151. upport for Equitrac products SOLUTION ID 166210 SOLUTION For technical support information please visit http www metrics com Support URL USAGE 0 http Awww metrics com Support or contact trained Support Engineers by telephone at 519 885 2458 by fax at 519 746 7931 or via E mail at support metrics com Note Technical Support is available Monday through Friday 8 AM to 6 PM EST Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION ENTER 4 DIGIT PASSWORD AND PRESS OK message after entering the 25 36 or 47 mode SOLUTION ID 166453 SOLUTION CAUSE Diagnostic mode security is enabled This feature was designed to limit access to USAGE 0 machine diagnostic modes by end users SOLUTION To access diagnostic modes with security enabled enter the default password 9272 and then touch OK on the touchscreen To disable this security feature enter the default password and perform the following 1 Touch 1 Software SW on the touchscreen 2 Select software dipswitch 7 5 using the arrow keys 3 Set the switch to OFF 0 4 Power the machine OFF ON to exit the 25 mode DESCRIPTION F26 03 displayed at power up and unable to perform L detect SOLUTION ID 166879 SOLUTION CAUSE Worn developer USAGE 0 SOLUTION Replace the developer PCUA 950254 DESCRIPTION What is the part number for the Toner agitator shaft SOLUTION ID 166944 SOLUTION To obtain a Toner agitator shaft order p n 26NA20550 USAGE 0 DESCR
152. urn to normal mode NOOR OW DESCRIPTION DF314 8 5x14 originals are detected as 11x17 SOLUTION ID 145919 SOLUTION CAUSE The RADF original size detection adjustment is not properly calibrated USAGE 2 SOLUTION To perform the RADF original size detection adjustment perform the following 1 Power the machine OFF 2 Access the 47 mode power the machine ON while holding down the 4 and 7 keys 3 Press 6 and then 9 using the numeric keys Note Check that 069 00 appears on the display 4 Set an 5 5x8 5R size original on the RADF and then press the START key 5 Press the STOP CLEAR key 6 Press the Star key 7 Press 1 using the numeric keys Note Check that 069 01 appears on the display 8 Set an 8 5x11 size original on the RADF and then press the START key 9 To end the adjustment press the STOP CLEAR key 10 Power the machine OFF ON to exit the 47 mode DESCRIPTION The hard counter does not work SOLUTION ID 149655 Copyright 2005 Konica Minolta Business Solutions U S A Inc May 2005 15 7130 SOLUTION CAUSE The SCDB has failed SOLUTION To check the SCDB perform the following 1 Access the 47 mode power the machine ON whole holding down on the 4 and 7 keys output code 43 2 Press the print button and watch for a change at the total counter 3 If there is no change of state using a volt meter check for 24V DC at CN66 6 of the SCDB 5 If there is no 24V DC at CN66 6 repl
153. wise machine trouble may occur SPECIAL NOTE Solution provided by Jim Wood KBT Orlando SOLUTION ID 132025 USAGE 0 DESCRIPTION Can 7020 7030 series toner be used in the 7130 SOLUTION The 7130 uses a special polymerized toner and developer that is not compatible with 7020 7025 7030 7035 toner and developer The 7022 7130 toner bottle is keyed differently to prevent inadvertent installation SOLUTION ID 132304 USAGE 0 DESCRIPTION Excessive noise from the write unit polygon motor SOLUTION CAUSE Polygon motor is operating for 2 minutes after exit of last copy SOLUTION The polygon motor can be shut off after 15 seconds from paper exit This action should be taken if customer is complaining about noise To shut off the polygon motor after 15 seconds from paper exit perform the following Power the copier OFF Touch 1 Software SW on the touchscreen Scroll to dipswitch 6 4 and set to 0 aAhRWN 6 Scroll to dipswitch 6 6 and set to 0 7 Scroll to dipswitch 6 7 and set to 1 The polygon motor will now stop when the machine enters the pre rotation mode 8 Power the copier OFF ON to exit the 25 mode Access the 25 mode power the copier ON while pressing the 2 and 5 keys Scroll to dipswitch 6 5 and set to 0 The machine will now enter polygon motor pre rotation selection 15 seconds after the copy has exited the machine SOLUTION ID 132860 USAGE 0 DESCRIPTION Drive be
154. word that was entered in the print driver using the numeric keys on the touchscreen 14 Select the number of the job to be printed and press the print button Note The print job will not be printed until the matching password is entered at the main body The password print feature will increment the ECM user account OMONDAKRW DESCRIPTION FK102 E86 89 E86 4 or T92 error SOLUTION ID 156670 SOLUTION CAUSE The firmware has been updated to correct these errors USAGE 0 SOLUTION Flash the main body and the FK102 with the latest version firmware URL http techweb konicabt com tpm media m20030339a0 pdff Notes 1 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html 2 The latest firmware is available at http Awww konicabt com konicode PubBrowser eproms URL http www konicabt com konicode PubBrowser eproms Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION Dust proof cover for Lower Paper Feed Unit now available SOLUTION ID 157300 SOLUTION To shield the torque limiters of the double feed prevention rollers located in the lower paper feed USAGE 0 unit from dust that drops from above a dust proof cover mylar sheet is now affixed to the lower paper feed PF unit frame directly above the double feed DF
155. y be effective when dip switch 4 5 is set to a 1 DESCRIPTION How to program the number of copies for when an out of toner condition Toner low SOLUTION ID 169272 condition is displayed on the operation control panel SOLUTION The following dip switches set in the 25 mode will correspond to the number of copies made after USAGE 0 the TLD toner level detection detects that the machine needs toner and the message displayed to PLEASE ADD TONER DIPSW SETTINGS DESCRIPTION 4 0 4 1 0 0 after 0 copies 1 0 after 100 copies 0 1 after 200 copies 1 1 after 500 copies DESCRIPTION FL102 even if Every Page is selected as the Reception Output Mode After All functions SOLUTION ID 169357 automatically Dual line kit SOLUTION CAUSE This is done to avoid mixing of line 1 and line 2 outputs when the both lines receive data USAGE 0 at the same time SOLUTION The current FL 102 User s Manual does not have this description Konica Minolta will add the description in the next revision Notes 1 See T20040043A0 URL http techweb konicabt com tpm media T20040043A0E pdf for details 2 To view the PDF Acrobat Reader must be installed Acrobat Reader can be downloaded for free from the Adobe Web site at http www adobe com products acrobat readstep2 html URL http Awww adobe com products acrobat readstep2 html Trademark ownership information FILE V TEXT TRADEMRK TXT NEW DESCRIPTION FL103 even if Every Page is selected as the Re
156. y counter is not inserted into the key counter receptacle USAGE 1 perform the following 1 With the machine powered ON in a ready state press the HELP key 2 Touch Key Ope mode at the bottom left of the touchscreen 3 Touch Printer on the touchscreen 4 Repeatedly touch the down arrow on the right side of the touchscreen until SCAN W O key count is highlighted 5 Touch EDIT until Valid is displayed as setting choice 6 Touch RETURN two 2 times to return to the normal mode DESCRIPTION How to program auto reset timer SOLUTION ID 130827 SOLUTION To program the auto reset timer perform the following USAGE 1 1 Power the copier OFF 2 Access the Key Operator Mode power the copier ON while pressing the HELP key 3 Touch 1 System copier on the touchscreen 4 Touch the down arrow located on the lower left corner of the touchscreen 5 Touch 12 Memory SW on the touchscreen AUTO RESET TIMER will be highlighted 6 Repeatedly touch EDIT on the touchscreen until the desired setting is displayed The available choices are OFF 30 90 120 150 180 210 240 270 or 300 seconds 7 Power the machine OFF ON to exit the Key Operator Mode DESCRIPTION The entire image on any size copy or internal test print is blurry except for the last inch on SOLUTION ID 130919 the trail edge SOLUTION CAUSE The two drum cushion plates which are placed between the conveyance cover and drum USAGE 1 to preve
157. ze original through the document feeder SOLUTION CAUSE Non standard size was not selected USAGE 0 SOLUTION When feeding Non standard size paper through the DF314 the Non standard size needs to be selected in the ORIGINAL MODE To select Non standard size Perform the following 1 On the display panel select ORIGINAL MODE 2 On the display panel select Non standard size 3 Place the original in the DF314 feed tray and press START Note This application can also be programmed into job number 15 to have the machine powered ON with this function DESCRIPTION Is Unimessage Pro available for the FK102 SOLUTION ID 180101 SOLUTION Unimessage Pro utility is not a function used with the FK102 USAGE 0 DESCRIPTION The image is stretched on the copies when using the ADF SOLUTION ID 181096 SOLUTION CAUSE The ADF height was set too high USAGE 0 SOLUTION Lower the ADF height using the ADF height adjustment screws on the ADF hinges DESCRIPTION FK102 When Reduction for record is set to 100 in Key Operator Mode Tx Rx mode set it SOLUTION ID 181673 is printed as 96 on the FAX setting list This failure occurs only on the FAX setting list SOLUTION CAUSE Initially the maximum reception zoom was only 96 After a certain period life size USAGE 0 reception 100 was added At this time the corresponding change was not made in the FAX setting list SOLUTION The failure is included in the system control program and will

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