C Spire Wireless
Contents
1. Connect Hotspot is disconnected Ready to connect Not Activated i Your 4G LTE Mobile Hotspot is connected and Connected available to disconnect the connection Activation is required Connecting to the Network Once your 4G LTE Mobile Hotspot is properly configured connecting to the Internet is as simple as clicking Connect Once connected Connect will now display Disconnect Simply click Disconnect to end your current connection To connect to any other network shown select it and then click Connect 16 Navigating Web Ul menu The main menu appears down across the top of the browser interface Simply click the menu in the main menu bar The screen will display sub menus under each main menu item Check Usage Click to open sub menu items Click to close the sub menu items Device amp Network Menu The Device Network menu allows you to view information about your device and network status efe JE PAN E i are Sa lt gt http cspire admin P X GC Spire 4G LTE Mobile Hots x D YS Ss File Edit View Favorites Tools Help amp gt El 11 db Pagey Safetyy Toos Administrator Password OK C S p i r e Default password admin wireless en man PP _ e sage Fi 4G LTE Mobile Hotspot A ee Device amp Network 4G LTE Network cr General Device amp Network Information gt General Device General Network Device Name C Spire R772 Connected2. 4G LTE Device 4G LTE Network Technology LTE Status Connected IM SI 311230000023187 SNR 26 0 ICCID 89012300000000231874 RSRP 15 USIM State Present RSRQ f PLMN ID 311 230 4G LTE Device Technology Long Term Evolution LTE IMSI International Mobile Subscriber Identity IMSI number ICCID Integrated Circuit Card ID ICCID number USIM State current state of the Universal Subscriber Identity Module USIM 4G LTE Network e Status current network status SNR current Signal to Noise Ration SNR RSRP current Reference Signal Received Power RSRP RSRQ current Reference Signal Received Quality RSRQ PLMN ID current state of Public Land Mobile Network ID 19 3G Device and Network Information 3G Device amp Network Information 3G Device 3G Network Technology eHRPD Status Disconnected MEID A0000035B65C66 Home Carrier Name C Spire Wireless Phone Number MDN 7692305638 Ec lo 1 0 dB MSID IMSI S 6017778651 RSSI 63 dBm 3G Device Technology type of network you are connected to HRPD eHRPD MEID unique number the network uses to identify your device Firmware current internal software version Phone Number Mobile Data Number MDN public ID for your specific wireless service MSID CIMSI_S internal ID C Spire uses to identify your account 3G Network e Status current network status Home Carrier Name name of the network operator Ec lo measurement in dB of current Ec lo RSSI
3. j i 4G LTE Device amp Network Information 3G Device amp Network Information m j 00 00 06 Disconnect The main menu appears down across the top of the browser interface and allows for ease of Web browser interface navigation Check Usage Wi Fi Settings Help Information regarding your current network connection can be seen in the Network Connection Box displayed down the left side of the main page This box displays both 3G and 4G LTE service signals which are available The box has the following items 4G LTE Available Service Type Not Activated 4G LTE Available 4G LTE Connected 3G Available 3G Connected i i 1 Signal Strength Bars The more bars the stronger is the service signal 00 00 00 Connection Time Count starts when connected Connect Connection button Activate Connect Disconnect 15 Automatic connection mode and preferred service mode can be set from the Setting menu in the main menu bar e Service Type Displays the service type your 4G LTE Mobile Hotspot currently has acquired e Signal strength bar Displays your current signal strength Supports O 6 levels of signal strength e Connection time Displays the time your 4G LTE Mobile Hotspot has been connected e Connection button Connects you to an available network The following table provides your 4G LTE Mobile Hotspot status and connection button descriptions Radio power is on and your 4G LTE Mobile Disconnected
4. measurement in dBm of current signal strength 20 Check Usage Menu The Check Usage menu allows you to review your usage history online Please ensure that you have an Internet connection Selecting the Check Usage menu displays your wireless data usage to date ae tio epireadmin XJ AC Spire 4G LTE Mobile Hots x y File Edit View Favorites Tools Help gt 3 Administrator cspire wireless 4G LTE Mobile Hotspot 4G LTE Network SS 13 46 MB has been used since Nov 26 2012 al E p il Note The usage data is measured by your 4G LTE Mobile Hotspot for your reference only C Spire s data usage accounting may Slightly differ 00 06 20 Your estimated data usage amount will update after you complete your current data connection Disconnect To reset usage data click the reset button Would you like to reset usage data co a Upon clicking Yes the usage data will be reset to O and the date will be set to the current date 21 Wi Fi Menu The Wi Fi menu allows you to review and change your 4G LTE Mobile Hotspot Wi Fi tethering configuration In order to see the Wi Fi menu login as Administrator Administrator Password G28 The default administrator password is admin You can change the default Administrator password from the Setting menu PR AE http cspire admin P GX f C Spire 4G LTE Mobile Hots X m File Edit View Favorites Jools Help 4 ER gt 3 Administrator Password C
5. 4G LTE Mobile Hotspot Web Browser Interface This section contains information on your device s browser interface Browser Interface Opening the Browser Interface Landing Page Connecting to the Network Navigating Web UI Menu Device and Network Menu Check Usage Menu Wi Fi Menu Setting Menu Help Menu Browser Interface The Web browser interface is a Web based connection manager for your device It allows you to manage and monitor the Internet connection between your computer and the C Spire Wireless network It is equipped with many useful features that will enhance your internet navigation experience through a user friendly interface Opening the Browser Interface To use the Web browser interface open the Web browser on your desktop and type http cspire admin or http 192 168 10 1 into the address window and press Enter or Return Landing Page The Web browser will open the main page for the 4G LTE Mobile Hotspot as shown below From this page you can see and manage available network connections see 14 your current connection state and see signal strength at a glance Detailed menus for status and settings are displayed across the top of the menu cspire 2 2 C Spire 4G LTE Mobile Hots X File Edit View Favorites Tools Help 3 Administrator Password a C spl re Default password admin wireless 4G LTE Mobile Hotspot A E es 4G LTE Network Device amp Network General Device amp Network Information
6. Banner Settings allows you to change the banner displayed in the LCD window of the device To change your banner 30 1 Click the current banner window and type the new text to display on your 4G LTE Mobile Hotspot LCD display 2 Click the Save button Note Four characters lt gt amp cannot be used in the banner e Display auto off The display auto off setting allows you to change the automatic turn off time of the LCD window of your 4G LTE Mobile Hotspot e SMS font size The SMS font size allows you to change the font size of SMS message notifications Manual Configuration Selecting the Manual Configuration tab displays the following options Manual Configuration LTE Configuration LTE Profile 3 profile3 3G Configuration eHRPD Profile Profile Number 104 ix Manual Configuration consists of two submenus LTE Configuration 3G Configuration LTE Configuration The LTE Configuration box allows you to change the 4G LTE profile To modify the LTE profile 1 Select proper profile in the list 2 Click Save 31 Important Changing LTE profile can result in a 4G LTE connection malfunction Please refer to C Spire Wireless recommendation 3G Configuration The 3G Configuration box allows you to modify the 3G device configuration To modify the 3G configuration 3 Select Profile Number 4 Click Save Important Changing 3G profile can result in a 3G connection m
7. Fi network signal 2 Use the Wi Fi manager Windows or the AirPort menu bar Mac OS to connect to the Wi Fi signal from your 4G LTE Mobile Hotspot Note Methods connecting your device to a Wi Fi network may vary depending on your computer and its operation system For Windows select View Available Wireless Network on the notification area For Mac OS select the AirPort icon located on the menu bar If you have any problems in setting up your Wi Fi connection to your computer please refer to the computer help documentation 3 Select the Wi Fi signal named C Spire 4G LTE Hotspot XXXX where XXXX is the last four digits of Wi Fi MAC ID of the device 4 Once you are connected to the Wi Fi network your 4G LTE Mobile Hotspot is connected to the internet Important Your Wi Fi Password is NOT pre configured Upon your first connection to the Wi Fi network from your 4G LTE Mobile Hotspot immediately change the Wi Fi security settings to secure your connection security 1 Type http 192 168 10 1 or http cspire admin into the address window and press Enter 2 See the Wi Fi menu on the page 21 of this manual for more information Opening the 4G LTE Mobile Hotspot Web Browser Interface To use the Web browser interface open the Web browser on your computer tablet or Wi Fi device and type http cspire admin or http 192 168 10 1 into the web browser address window and press Enter or Return Go to Your 4G LTE M
8. S pi re Default password admin wireless 4G LTE Mobile Hotspot Wi Fi Wi Fi Profiles 4G LTE Network i j Connected Devices 00 02 51 Disconnect Wi Fi Profile When you open the Wi Fi Profile menu the following choices are available 22 AAN http cspire admin index html settings_wifi as O Y X a C Spire 4G LTE Mobile Hots X h x i File Edit View Favorites Tools Help gt 3 A Administrator cspire wireless Device amp Network Check Usage Settings Help 4G LTE Mobile Hotspot e MS SS sa E IE Wi Fi 902 11g 802 11b 602 11n Wi Fi Profiles 902 11g 602 11b 802 11g Network Name SSID C Spire 4G LTE Hotspot 46C5 802 44h 802 11 Mode 802 11b g n 4 1802 14n 3602 11g 602 11b 602 11n OPEN NO AUTH Security y e WPAPSK WPA2PSK OPEN NO AUTH Host Name WEP OPEN Connected Devices Mac Address 8c a9 82 af bd 3c 192 168 10 2 Chuhee HP eee Teen ree WEP SHARED otal number of connected devices WP APSK WPA2PSK WPAPSKAVPAZPSH To modify the Wi Fi Profile 1 Enter new Network Name SSID The default SSID is C Spire 4G LTE Mobile Hotspot XXXX where XXXX are the last 4 digits of the Wi Fi MAC ID of the device Select the proper 802 11 mode The default mode is 802 11b g n Select the Wi Fi channel number you want to use The default setting is Auto Enter your Wi Fi security level The d
9. connection malfunction Please refer to C Spire Wireless recommendation VPN Passthrough When you open the VPN Passthrough the following choices are available VPN Passthrough Y IPsec passthrough PPTP passthrough L2TP passthrough Save e IPSec Passthrough Enable IPSec Passthrough e PPTP Passthrough Enable PPTP Passthrough e L2TP Passthrough Enable L2TP Passthrough Advanced Settings When you open the Advanced Settings the following choices are available Advanced Settings General Settings Manual Configuration Updates O Engineering Equipment 29 General Settings Selecting the General Settings tab displays the following options General Settings Advanced Settings Password Original Password Default is admin New Password Confirm New Password Save GUI Configurations Banner C SPIRE Display Auto Off 20 seconds Ly SMS Font Size 12 x Advanced Settings Password The Advanced Settings Password section allows you to change the Administrator login password To change your password 1 Enter the original password in the Original Password field factory default password is admin 2 Enter your new password in the New Password field 3 Re enter your new password in the Confirm New Password field 4 Click Save GUI configurations The GUI configurations section allows you to change the GUI displayed in the LCD window of your 4G LTE Mobile Hotspot e Banner The
10. create an account user name and password when you sign on to cspire com Click My Account to get started Manage Your Account Manage your C Spire account from your computer or any phone Online cspire com Access your account information Check your data usage View and pay your bill Enroll in C Spire online billing and automatic payment Purchase accessories Shop for the latest C Spire phones and devices View available C Spire service plans and options From Any Phone C Spire Customer Service 1 855 CSPIRES 277 4735 Using Your 4G LTE Mobile Hotspot This section contains information on your device s connection and LCD user interface Connecting to Your 4G LTE Mobile Hotspot Opening the 4G LTE Mobile Hotspot Web Browser Interface 4G LTE Mobile Hotspot User Interface 4G LTE Mobile Hotspot UI Operation Connecting to Your 4G LTE Mobile Hotspot Now you re ready to connect your computer or other Wi Fi capable devices to your 4G LTE Mobile Hotspot using a Wi Fi connection 1 Power on your computer tablet or Wi Fi device and power on your 4G LTE Mobile Hotspot The C Spire power on animation will appear on your 4G LTE Mobile Hotspot LCD window After displaying the C Spire power on animation your 4G LTE Mobile Hotspot will search for available 4G LTE or 3G services The LCD window will display messages and service icons when connected to 4G LTE or 3G networks Your 4G LTE Mobile Hotspot will broadcast a Wi
11. enables connection communication and data transfer between computing endpoints Router A device that directs traffic from one network to another SSID Service Set Identifier The name assigned to a Wi Fi network TCP IP Transmission Control Protocol Internet Protocol The set of communications protocols used for the Internet and other similar networks USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging 43 USIM Universal Subscriber Identification Module Found in LTE and GSM network technology the USIM is a card containing identification information for the subscriber and their account The USIM card can be moved to different devices WWAN Wireless Wide Area Network A public network that extends beyond architectural geographical or political boundaries Cunlike a LAN which is usually a private network located within a room building or other limited area WEP Wired Equivalent Privacy An IEEE standard security protocol for 802 11 networks Superseded by WPA and WPA2 Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Wi Fi Client A wireless device that connects to the Internet via Wi Fi WPA WPA2 Wi Fi Protected Access A security protocol for wireless 802 11 networks from the Wi Fi Alliance 44
12. the safety of all persons regardless of age and health The exposure standard for wireless mobile modem employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted with the modem transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the modem while operating can be well below the maximum value This is because the modem is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a modem model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations e g at the ear and worn on the body as required by the FCC for each model The highest SAR value for this model modem when tested for use near the body as described in this user guide is 1 32 W Kg While there may be differences between the SAR levels of various modems and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model modem with all reported SAR levels evaluated as in compliance with the
13. unnecessarily when the modem is in use Do not move the antenna close to or couching any exposed part of the body when making a call NEAR BODY OPERATION This device was tested for typical near body operations with the back of the modem kept 0 5 cm from the body To maintain compliance with FCC RF exposure requirements it must have a minimum distance including the antenna of 0 5 cm from the body during normal operation United States of America U S FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful Interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if Not installed and used in accordance with the instructions may cause harmful Interference to radio communications However there is no guarantee that interference will not occur in a particular Installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment i
14. version is available you will see the following dialog SW update is available Would you like to download now 3 Click Yes and select a folder your want to save the software SW update file in your computer 33 Software Update To update 1 Click Browse button and select the software SW update file you downloaded Then click Open Choose File to x CIE gt 772020023709 apps proc JO ET Date modified Type Ea 8 20 2012 6 44 PM ALZip TAR File name fw_frankin_U772 2 You will see the following pop up dialog Click Yes to update Would you like to update now Selected file fw _franklin_R772 tar m o 3 You will see the dialog showing the software update progress System Upgrade PLEASE DO NOT REMOVE THE USB DEVICE FROM YOUR COMPUTER Upgrade Complete 100 Your system upgrade is completed The system is now rebooting You will be redirected momentarily Important The SW upgrade takes a few minutes DO NOT unplug your 4G LTE Mobile Hotspot before the browser refreshes the page automatically or if the refresh dialog is still open 34 35 Help Menu The Help menu allows you to view system information and the online user guide gt ee ae da A E http cspire admin P X C Spire 4G LTE Mobile Hots X h k a File Edit Favorites Tools Help gt 3 Administrator cspire wireless 4G LTE Mobile Hotspot 4G LTE Available About System Name gt C Spi
15. A AA A 10 4G LTE Mobile Hotspot Ul OperatiQN o oocoocooccocconnocnocnocononocononoccnocnccnccnocnocnocnonnos 10 Your 4G LTE Mobile Hotspot Web Browser Interface ooococcoccoccccnnccnccnocnocnnonoos 14 o A E 14 Opening the Browser Interface ooococcoccconncnncnnonnccnocononocnnonocnnonocononaconccnccnccnccnocnooos 14 ESA AO cerrada 14 Connecting to the Network ooocoocoocoococcnocnccnocnocononoconcnnccnconocnornornornornornocnrnncnnonanos 16 Navigating Web UI Menu ocooccccnccnccnocononoconcnocononoconococonocnornornornornornornornoroncnurnnonucruccnocnonnnss 17 Device amp Network Me Ususario 17 General Device and Network Information sesssssssssssseessssecsssssscosssscessssccossseceessseeese 18 4G LTE Device and Network InformatioON oooccccconocncnnnnoconcnnnonccncnonocnccccnononocccnnnnss 19 3G Device and Network Information sssssssesssssssssssecsssssccssssccosssseossssscosssecoossseeosssssesss 20 Check Usage Menu A 21 A P 22 A rl NONE ee OR ME mS rr nr rere teaver reise oem Tener ey mee 22 1 1 BB 1 17 AAA 24 SOTCUINaS MAN a Pe Or PU nO ene Ree oN eee NNT Rene er rye ee oe 25 OCI 1D DUO SS unn A cts clicoctardeeenenaaeees 25 a da A fe nenP TREE essen 26 SOCIE SN aE 28 VPN PASS del gel Cs ic a 29 Advanced Settings en 29 General SSA iii 30 ON 32 A canes EIEEE OSE nee Ment IEEE T thee cei at EEEREN E nna enter Dis 36 oo A E N ES EO e
16. C Spire Wireless 4G LTE Mobile Hotspot User Guide Xc Spire 4G Table of Contents is E Pere te eee een ae ee er enn ers EE enter reer ate eons nce nT erry meee i EE A E E We EA TEE A 1 Your 4G LTE Mobile Hotspot at a Glance oooooccocnocnocnncnocnnocaconocanonocuncnocnoroncnnonanos 2 Mert so e AA A 4 Insert and Charge the battery ooooocoocconconnonnocnonnncnoconononononncnncnnconorncrnornncnornocnoroncnnonns 4 Power Your 4G LTE Mobile Hotspot On and Off oocoocoococnncnnccncnnccnoconononononaocos 6 Activate Your 4G LTE Mobile Hotspot o oocooccoccocnoconcnocononoconocanonoconcnoroncnocnoroncnorononanos 6 C Spire Account Information and Help oooocoocnocnocnocnncnncnncnnonoconococonocnocnornocncnocnnonnss 6 C Spire ACCOUNT PASS WOPF OS sisas ii 6 aulas TOUr ACCOUN A A on nnn Nett 7 Using Your 4G LTE Mobile Hotspot oooooccocnccnccnocnconocononocononocnncnnccnocnccnocnornornornocnocnacnnonnos 8 Connecting to Your 4G LTE Mobile Hotspot oooooccocnonnccnocnncnocononocononacononaconcnnononos 8 Opening the 4G LTE Mobile Hotspot Web Browser Interface oooooooooooo 9 4G LTE Mobile Hotspot User Interface ooooccoccoccnonncnnonnccnocnnonocnncnoconcnoccnccacononuonnnos 9 Graphic Color LCD A ICONS s esesesseseseososessosesesessosesessoseseseoseseseososeseososessssososessosesessososesso 9 BUN scp a AA
17. FCC RF exposure guidelines SAR information on this model modem is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fccid after searching on FCC ID RB2 R772 Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications Industry Association CTIA web site at http www wow com com In the United States and Canada the SAR limit for mobile modems used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements SAFETY INFORMATION SAFETY INFORMATION FOR FIXED WIRELESS TERMINALS POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your modem OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death 39 INTERFERENCE TO MEDICAL DIVICES Certain electronic equipment may be shielded against RF signal from your wireless modem pacemakers Hearing Aids and so on Turn your modem OFF in health care facilities when any regulations posted in these areas instruct you to do so RF signals may affect improperly installed or inadequately shielded electronic system in motor vehicles EXPOSURE TO RF ENERGY Use only the supplied or an approved replacement antenna Do not touch the antenna
18. Network LTE E Device Description 4G LTE Mobile Hotspot Data Received 23 04 MB y Manufacturer Franklin Wireless Corp 24163657 bytes 02 37 52 Modem Model R772 Data Sent 7 14 MB Hardware Version P2 7482433 bytes Firmware Version R772C35 01 M842 Data Total 30 18 MB IMEI 990000955551462 31646090 bytes 4G LTE Device amp Network Information O 3G Device amp Network Information O 17 General Device and Network Information General Device amp Network Information General Device General Network Device Name C Spire R772 Connected Network Device Description 4G LTE Mobile Hotspot Data Received Manufacturer Franklin Wireless Corp Modem Model R772 Data Sent Hardware Version P2 Firmware Version R772C35 01 M842 Data Total IMEI 990000955551462 General Device e Device Name name of the device e Device Description description of the device e Manufacturer manufacturer of the device e Modem Model model name of the device e Hardware Version hardware version e Firmware Version current firmware version e IMEI International Mobile Equipment Identity General Network LTE 23 05 MB 24170413 bytes 7 14 MB 7490533 bytes 30 19 MB 31660946 bytes e Connected Network current network connected LTE eHRPS HRPD e Data Received number of bytes received e Data Sent number of bytes sent e Data Total total data received and sent 18 4G LTE Device and Network Information 4G LTE Device amp Network Information
19. OEE EEE 36 A AA AP A EE E E ET 37 Regulatory INTO MALO unas da 38 Appendix L A A 42 Get Started Congratulations on your purchase of the C Spire 4G LTE Mobile Hotspot This section gives you all the information you need to set up your device and service the first time With the C Spire 4G LTE Mobile Hotspot you can access the C Spire Wireless 4G LTE network the nation s only personalized 4G LTE network The built in Wi Fi tethering function allows you to share up to 10 times faster than 3G connection with other Wi Fi equipped devices such as laptops tablets smart phones and more C Spire 4G LTE Mobile Hotspot Features e Connect to the C Spire Wireless 4G LTE high speed wireless data with fall back to 3G CDMA service when necessary e Easy to use Web User Interface e Graphic Color LCD User Interface e Data Usage display e Alert message SMS This section contains information on getting started Your 4G LTE Mobile Hotspot at a Glance Insert Your 4G LTE SIM Card Insert and Charge Your Battery Power Your 4G LTE Mobile Hotspot On Off Activate Your 4G LTE Mobile Hotspot Account Information and Help Your 4G LTE Mobile Hotspot at a Glance The C Spire 4G LTE Mobile Hotspot package includes Quick Start Guide Travel Charger 4G LTE Mobile Hotspot Pouch Battery Pack USB Cable The 4G LTE Mobile Hotspot Components Functions Components 6 icons Description The display has 5 icons on the
20. Wide Web over the Internet 42 IEEE Institute of Electrical and Electronics Engineers An international technical professional society that promotes standardization in technical disciplines IMEI International Mobile Equipment Identity Used in LTE networks to identify the device IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks MAC Address Media Access Control A number that uniquely identifies each network hardware device MAC addresses are 12 digit hexadecimal numbers This is also known as the physical or hardware address Mbps Megabits per second The rate of data flow MSID Mobile Station Identifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific Network Technology The technology on which a particular network provider s system is built such as CDMA or EVDO PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that
21. alfunction Please refer to C Spire Wireless recommendation Updates When you open the Updates menu it displays the following options Updates y Automatic Version Check E Enable notification Check System Upgrade Upgrade Server URL http update_diffon com updates cspire_r 2 cl Current Software Version R772C35 01 A242 Newest Software Version Check Now Software Update Browse Update software to device Automatic Version Check If the box Enable notification is checked the Web User Interface will provide the pop up dialog notifying that a new software SW update is available 32 SW update is available Would you like to download now Mm no If you click Yes downloading will start and automatically update the Web User Interface software SW to the latest version System Upgrade Downloading system image from server 25 System Upgrade PLEASE DO NOT REMOVE THE USB DEVICE FROM YOUR COMPUTER Upgrade Complete 100 Your system upgrade is completed The system is now rebooting You will be redirected momentarily Check System Upgrade The Check System Upgrade box reflects your current software version and allows you to upgrade the Web browser interface as needed To get the latest Web browser interface 1 Click Check Now 2 If the current version is the latest you will see the following dialog click No SW update available If a newer
22. dress e End DHCP Address Range Your 4G LTE Mobile Hotspot will assign IP address ending with this IP address Customer DNS e Custom DNS allows you to use a customized DNS rather than the one assigned by your network To set the custom DNS 1 Select Enable Custom DNS 2 Enter your Custom DNS IP address 3 Click Save Important Changing LAN settings can result in connection malfunction Please refer to C Spire Wireless recommendation 27 Security Setting When you open the Security Setting menu the following choices are available Security Settings y Port Forwarding Port Forwarding Configuration Both gt 0 0 rs Firewall Packet Filtering Configuration CMP r DMZ Enable DMZ E DMZ Address Port Forwarding e IP Address Enter IP address to forward e Protocol Both UDP TCP e External Port Enter external port range e Internal Port Enter internal port range e Comment Enter comments for the port forwarding setting Firewall e Protocol Select protocol to use for Firewall ICMP TCP UDP ICMPv6 TCP UDP e Start Port Enter Start Port e End Port Enter End Port e Comment Enter comments for the firewall setting 28 e Custom DNS Allows you to use a customized DNS rather than the one assigned by your network DMZ e Enable DMZ check to enable DMZ feature e DMZ Address enter DMZ address e Click Save Important Changing security settings can result in
23. ecurity Settings 00 08 05 Disconnect VPN Passthrough Advanced Settings Connection Options When you open the Connection Options menu the following choices are available Connection Options Enable Auto Connection Automatic 4G LTE Only 3G Only 25 Enable Disable Auto Connection 1 Check or uncheck the Enable Auto Connection 2 Click Save Note If you click Connect button under the signal strength bars Enable Auto Connection will be cleared automatically regardless of whether Enable Auto Connection was checked before rebooting the device Change Your Connection Options 1 Select a connection option 2 Click Save Note If the device is not activated the options will be unavailable grayed out Network Setting When you open the Network Setting menu the following choices are available Network Setting LAN Settings IP Address Subnet Mask Enable DHCP Server Start DHCP Address Range End DHCP Address Range Custom DNS Enable Custom DNS Custom Primary DNS Address Custom Secondary DNS Address LAN Setting IP Address IP Address that your PC is assigned by your device Subnet Mask Subnet Mask that your PC is assigned by your device 26 e Enable DHCP Server Enable this option to automatically assign IP address to other Wi Fi connected devices e Start DHCP Address Your 4G LTE Mobile Hotspot will assign IP address beginning with this IP ad
24. ed alteration misuse improper installation or repair or improper storage b Products whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperature or extreme environment conditions d Damage resulting from connection to or use of any accessory or other product not approved or authorized by the company e Defects in appearance cosmetic decorative or structural items such as framing and non operative parts f Product damaged from external causes such as fire flooding dirt sand weather conditions battery leakage blown fuse theft or improper usage of any electrical source The Company disclaims liability for removal or reinstallation of the product for geographic coverage for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole When sending your wireless device to Franklin Wireless authorized distributions for repair or service please note that any personal data or software stored on the device may be inadvertently erased or altered Therefore we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service This includes all contact lists downloads i e third party software applications games and graphics and any other data added to your device Franklin Wireless is not resp
25. efault setting is Open NO AUTH Enter your Wi Fi password The Wi Fi password requires at least 8 characters For greater security use a mixture of digits upper case lower case and other symbols Click Save 23 Connected Devices When you open the Connected Devices you can see the devices currently connected to your 4G LTE Mobile Hotspot through the Wi Fi connection The Connected device section has the following MAC Address Media Access Controller or physical address of your 4G LTE Mobile Hotspot IP Address IP address assigned to the device by your 4G LTE Mobile Hotspot Hostname Network name for the connected device Cif available Date Time Date time your connected device was detected by your 4G LTE Mobile Hotspot Click Refresh button to renew the connected devices list 24 Settings Menu The Settings menu allows you to set various setting options including Connection Options Network Setting Security Settings VPN Passthrough and Advanced Settings In order to see all settings you must login as Administrator Administrator aaa WN The default Administrator password is admin You can change the default Administrator password from the Advanced Setting menu a ollo x File Edit View Favorites Tools Help gt 3 A Administrator cspire wireless i Check Usage WiFi Help 4G LTE Mobile Hotspot A D 3 4G LTE Network ani Connection Options T i i Network Settings En E S
26. ert Your 4G LTE SIM Card Please ensure that the C Spire 4G LTE SIM card has been inserted prior to use 1 Lift and open the battery cover 2 Insert the SIM card as shown in the picture below Insert and Charge Your battery To insert and charge the battery follow the below steps 1 Lift and open the battery cover 2 When inserting the battery align the battery contacts with the contacts in the battery compartment and slide the battery into the battery compartment 3 Replace the cover and press the four sides of the battery cover until it clicks into each notch 4 Connect the one end of the USB cable to the travel charger and also connect the other end of the USB cable to the micro USB port on the bottom side of your 4G LTE Mobile Hotspot sr D A 5 Plug the travel charger into the appropriate electrical outlet to charge the battery The charging status LED will be lit red while charging the battery The LED color will change to green when the battery is fully charged Note Before you use the device be sure to charge the battery fully until the charging status LED turns green Important Only use the batteries and the chargers that have been approved by C Spire Wireless The warranty is not valid with any damage caused by other batteries and chargers Power Your 4G LTE Mobile Hotspot On and Off Press and hold the Power Button ES on the side of your 4G LTE Mobile Hotspot until the LCD turns o
27. he LEA a header in the form of message no the E total number of messages received date amp time 12 Alert message browsing Alert message delete Connected device icon display Roaming icon display Battery icon display Press A button once Press and hold A button for 2 seconds End of Messages Delete msg Yes hold down A for 2 sec No press a 10 22 20 2 13 25pm C Spire June 177 202 13 25 pm C Spire 10 22 20 2 13 25pm C Spire 13 Each time A button is pressed messages display one by one in the order of occurrence or arrival After displaying the final message End of Massage is displayed Press A button again to return to the main screen When a message is displayed press and hold A for 2 seconds to delete a message Once the warning message appears press and hold A button for 2 seconds again to confirm deletion or press A button once to revert deleting and move to the next message or to the main screen When there are multiple devices connected through Wi Fi to your 4G LTE Mobile Hotspot the connected device icon displays with the number of connected devices When the device roams a roaming icon will display The green bar inside the battery outline indicates battery power remaining on your 4G LTE Mobile Hotspot When the battery level is very low the battery outline blinks Connect your 4G LTE Mobile Hotspot to a charger immediately Your
28. he device Buttons Names Description Alert Message Displays or controls messages that are A received or self generated Data Usage Checks wireless data usage and to reset the data usage information Power Powers the device on off 4G LTE Mobile Hotspot Ul Operation The LCD window and buttons provide you with your 4G LTE Mobile Hotspot network service status and other important information Device Buttons Icons Text Description States P 10 Power on Press and hold button for 2 seconds Power off Press and hold button for 2 seconds No 4G LTE SIM card or SIM card error Searching fora network signal Service status No 4G LTE SIM card found Searching for network 10 22 20 2 13 25pm C Spire 11 The C Spire animation logo plays Your 4G LTE Mobile Hotspot starts searching for available networks The C Spire power off animation displays Your 4G LTE Mobile Hotspot powers off A 4G LTE SIM card is either missing or there was an error reading the SIM card Insert or replace the 4G LTE SIM card Your 4G LTE Mobile Hotspot is searching for network service Only the connected device and battery icons appear When a 4G LTE service is acquired the signal strength icon amp 4G service icons will display The Date Time Banner text also displays The default banner is C Spire Wireless You can edit and personalize the banner from the Web User Interface by going to Setti
29. n and displays the C Spire power on animation To turn off the device press and hold the Power Button fe again until the LCD starts to display the C Spire power off animation Activate Your 4G LTE Mobile Hotspot e When you receive 4G LTE Mobile Hotspot it may or may not be activated and ready to use If you purchased your 4G LTE Mobile Hotspot at a C Spire store it is probably activated and ready to use e If you received your 4G LTE Mobile Hotspot in the mail and it is for a new service account or a new line of service it is designed to activate automatically Just insert the C Spire 4G LTE SIM card into the SIM slot beneath the battery e If you received your 4G LTE Mobile Hotspot in the mail and you are activating a new 4G LTE Mobile Hotspot for an existing number on your account you re swapping devices simply remove the SIM card from the old device and insert it into the SIM slot on the new 4G LTE Mobile Hotspot Note If you are having any difficulty with activation contact C Spire Customer Service by calling 1 855 CSPIRES 277 4735 from any phone C Spire Account Information and Help C Spire Account Passwords As aC Spire customer you enjoy unlimited access to your personal account information and your data services account To ensure that no one else has access to your information you will need to create passwords to protect your privacy 6 Account User Name and Password If you are the account owner you will
30. ng gt Advanced Settings gt General Settings gt Banner Setting When 4G LTE is not available and 3G service is acquired the signal strength icon amp 3G service display The 10 22 2012 Date Time Banner text also displays B 25pm C Spire Data usage Press button once to display the data usage Press display button once 2 52 MB used The xxxx MB used since date message Since appears for 10 seconds and returns to the 09 07 2012 main screen unless the button is pressed again to return to the main display Data usage Press and While the data usage is displayed press reset hold amp and hold Mid button for 2 seconds A button for 2 warning message will display press seconds qa button once to keep current usage data Reset usage and to return to main display or press and eS i own hold Ml button for 2 seconds again to J for2 sec No press 5 reset the data usage to zero Note The usage data is measured by your 4G LTE Mobile Hotspot for your reference only C Spire s data usage accounting may slightly differ Alert Press GN The message icon appears when your 4G message button once A _ LTE Mobile Hotspot has an alert message display A T sap or a network generated messages SMS 1 2 09 12 12 09 19pm You have used Press ES button once to display the first 90 of wireless data message Press A button again to display allowance until the next message Each message has t
31. nto an outlet of a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for assistance Changes or modification not expressly approved by the party responsible for Compliance could void the user s authority to operate the equipment Connecting of peripherals requires the use of grounded shielded signal cables FCC Compliance Information This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation RF Exposure Statement FCC ID RB2 R772 Warning Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device should be used in such a manner that the potential for human contact during normal operation is minimized In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna should not be less than 20 cm during normal operation as a plug in wall adaptor access point as 40 3G 4G and WiFi transmit simultaneously in this configuration 41 Appendix 1 Glossary 1X Internet at lower speed than EV DO Technical max speed is 153kbps 3G Third generation referring to the 3 generation wireless cellular
32. obile Hotspot Web Browser Interface on the page 14 to see details of Web Browser Interface features 4G LTE Mobile Hotspot User Interface Your 4G LTE Mobile Hotspot has a graphic color LCD window and three functional buttons for user interaction The LCD window displays various icons and text messages to show device status The three functional buttons allow you to control the device functions and messages displayed on the LCD window Graphic Color LCD amp Icons The LCD window can display 6 different icons and 4 lines of text messages Icons Name Description aill Signal More bars indicate a stronger C Spire Strength network signal Battery The longer green bar inside the battery outline indicates more battery power ul remaining When the remaining battery power becomes very low the battery outline will blink and a warning message will display 3K cspire Connected When multiple Wi Fi devices are ve Device connected to the device the number of 4G B connected devices is displayed next to the connected device icon Alert The alert message icon will display Zz Message when there are messages from the network or alert messages from the 4G LTE Mobile Hotspot 4G LTE A 4G or 3G icon displays according to 4a 36 3G the network your 4G LTE Mobile Hotspot is connected to R Roaming This icon appears when the device is roaming Buttons Your 4G LTE Mobile Hotspot has three buttons located on the right upper side of t
33. onsible for and does not guarantee restoration of any third party software personal information or memory data contained in stored on or integrated with any wireless device whether under warranty or not returned to Franklin Wireless authorized distributors for repair or service To obtain repairs or replacement within the terms of this Warranty the product should be delivered with proof of Warranty coverage e g dated bill of sale the consumer s return address daytime phone number and or fax number and complete description of the problem transportation prepaid to the Company at the address shown below or to the place of purchase for repair or replacement processing In addition for reference to an authorized Warranty station in your area please call 800 959 3558 in the United States The extent of the company s liability under this warranty is limited to the repair or replacement provided above and in no event shall the company s liability exceed the purchase price paid by purchaser for the product Any implied warranties including any implied warranty of merchant ability or fitness for a particular purpose shall be limited to the duration of this written warranty Any action for breach of any warranty must be brought within a period of 18 months from date of original purchase but in no case 38 shall the company be liable for a special consequential or incidental damages for breach of this or any other warranty express o
34. r implied whatsoever The company shall not be liable for the delay in pending service under this warranty or loss of use during the time the produce is being repaired or replaced No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product Some states or provinces do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Franklin s Authorized Service Center Address 6205 Lusk Blvd San Diego CA 92121 U S A SAR INFORMATION THIS MODEL MODEM MEETS THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your wireless modem is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency RF energy set by the Federal Communications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure
35. re 3G 4G Connection Manager a E CM Version gt R772C35 01 A727 00 00 00 User Guide Connect About The About section displays the following information About System Name C Spire 3G 4G Connection Manager CM Version gt R772C35 01 A727 e System Name current system name e CM Version current Web browser interface version 36 User Guide Click on User Guide to download the user guide cspire wireless 4G LTE Mobile Hotspot 4G LTE Available 00 00 00 Administrator Device amp Network Check Usage WiFi Settings EEE AEA A HS C Spire Wireless 4G LTE Mobile Hotspot User Guide 3 Regulatory Information WARRANTY Manufacture s Limited One Year Warranty Franklin Wireless the company warrants to the original retail purchaser of this device that should product or any part thereof during normal consumer usage conditions be defective in material or workmanship that results in product failure within the first twelve 12 month period from the date of purchase such defects will be repaired or replaced with new or refurbished product at the Company s discretion without charge for parts and labor directly related to the defect s This warranty extends to consumers who purchase the product in the United States or Canada and it s not transferable or assignable This warranty does not apply to a Product subject to abnormal use or conditions accident mishandling neglect unauthoriz
36. technology 4G Fourth Generation referring to the 4th generation of wireless cellular technology 802 11 b g n A set of WLAN communication standards bps Bits per second The rate of data speed Broadband High capacity transmission channel with a wider bandwidth than conventional modem lines CDMA Code Division Multiple Access DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EV DO Rev O CDMA EV DO Rev O is a wireless technology with higher data rates and higher system capacity Rev O provides access to mobile devices with forward link speeds of up to 2 4 Mbps and reverse link speeds up to 152 kbps EV DO Rev A CDMA EV DO Rev A is a wireless technology with higher data rates and higher system capacity Rev A provides access to mobile devices with forward link speed of up to 3 1 Mbps and reverse link speeds up to 1 8 Mbps Firmware A computer program embedded in an electronic device Hotspot A Wi Fi 802 11 access point or the area covered by an access point HTTP Hypertext Transfer Protocol An application level protocol for accessing the World
37. top including Color LCD display Charging status LED Micro USB Connector Alert Clear Button Usage Button Power Button 4 display lines for alphanumeric character display Red Green Press once Press amp Hold Press once Press amp Hold Press amp Hold signal strength 4G 3G service indicator alert message roaming indicator connected devices and battery status Under the icon line the display has a display area for 4 lines of alohanumeric character display To save power the display automatically turns off in 10 seconds unless any function key is pressed by users When the battery is being charged the LED illuminates a red light When the battery is fully charged the LED color changes to green Connect the charger cable to the micro USB port to charge the battery Press once to display alert messages Press and hold the button to delete the message displayed Press once to display data usage information Press and hold to reset the data usage information Press and hold the button to turn on or to turn off your 4G LTE Mobile Hotspot Button Connector Description The 4G LTE SIM card is installed here SIM card slot Battery compartment Master reset button The battery is installed in the compartment Insert a paper clip into the hole and press and hold to reset the device to factory settings Battery removal Lift the battery cover here divot Ins
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