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Torrent CE Administration Manual

1. User administrator Email Address sysadmin company com Call Name TestCall Call Format video chat slides Max Call Bit Rate 447 kilobits per second Record State on Video Codec h263 Audio Codec 80711 Stop Record Start Record End Call Wiew Call H 323 Bandwidth Call Name TestCall Percentage of Maximum Total H 323 Bandwidth Utilized rio 447 Kilobits second Video State C Connected Audio State Connected Video Bandwidth 98 kilobitz second Audio Bandwidth 63 kilobits second Audio Video Total Streaming Bandwidth Call Name TestCall RTSP Connections RTSP Bandwidth D kilobits second Windows Media Connections O Windows Media Bandwidth D kilobits second WMP RTSP Total To view a the information of a conference click on the specific conference within the switchboard The videoconference s information will then be dis played within the tables B C and D By pressing the gray buttons in tables C Administration Manual T7 and D the owner of the conference can view the real time bandwidth graph displayed to the right of those tables The owner of the call can also control the recording of the conference from the call center as well as end the conference when it is complete 78 Administration Manual Placing Calls The Torrent VCG can join videoconferences in two different ways The first way 1s to be invited into a call from another endpoint or MCU The second way 1s to plac
2. Enc Torrent VCG Overview This section introduces you the reader and the network administrator to the concept and capabilities of the Torrent VCG This chapter provides you with the understanding with which StarBak Communications addressed the chal lenges that were described to us by our customers 1 1 What is the Torrent VCG The Torrent VCG 15 a videoconferencing to streaming media gateway appli ance It is reliable and simple to use It utilizes a variant of the Linux operat ing system but with only those components necessary for streaming videoconference content over a data network 1 2 What Does the Torrent VCG Do The Torrent VCG has been designed specifically to enable streaming and recording of H 323 compliant videoconferences over intranets and the Inter net If you are familiar with the business of videoconferencing and that of video streaming over IP you will be quick to understand what the Torrent VCG does for the business or university that chooses to stream their videoconfer ences First think of the physical server itself A processor hard disk network interface serial console and some memory Basically the Torrent VCG is a simple webserver Utilizing this hardware we have used our in house writ ten RTP RTSP Real Time Protocol Real Time Streaming Protocol and MMS Microsoft Media Server video servers from our Torrent OSA Origin Streaming Appliance and applied it to the Torrent VCG Th
3. the current time in the format hh mm ss The next screen to appear is the Torrent VCG Console Options Main Menu FINISH Your Torrent VCG s system clock is now set Proceed to section 3 5 Administration Manual 35 3 5 CHANGING THE consoLk passworD 3 5 Changing the Console Password StarBak recommends that you change the console password immediately upon receiving your Torrent VCG The serial console password and the web interface password are kept separately 1 The Torrent VCG Console Options Main Menu should be on the screen of your serial console at this point Refer to Section 3 1 2 Type 4 then press Enter The next prompt to appear is Cur rent console password 3 your serial console password then press Enter The default serial console password is administrator The next prompt to appear is New console password 4 password you wish to use for console access Press Enter The next prompt to appear is Retype console password 5 Retype the password for confirmation purposes Press Enter The next screen to appear 1s the Torrent VCG Console Options Main Menu WARNING Please write this new password down in a safe place Loss of this password could result in loss of data from your box You will need to remember this password for future use FINISH Your new password has been set Proceed to section 3 6 36 Administration Manual 556 C NFS MOUNTED STORAGE 3 6 NFS Mounted S
4. 34 Administration Manual 3 4 SETTING THE TIME A ooo system time 3 Type y then press Enter You will now see a list of 6 choices 4 number of your choice Press Enter You will now see a new list of choices 5 Type the number of your choice Press Enter You will now see a list of three choices for how to set the time on your Torrent VCG 6 Type 2 then press Enter The next prompt to appear is rdate server address 7 Type the address of your rdate server The next screen to appear is the Torrent VCG Console Options Main Menu FINISH Your Torrent VCG s system clock is now set Proceed to section 3 95 3 4 3 Setting the System Time Manually 1 Type 2 then press Enter The next prompt to appear is Time zone currently set to US Eastern Modify y n default no 2 Ifyour Torrent VCG 1s located in the eastern United States time zone press Enter and go to section 3 4 2 If not go to step 3 3 Type y then press Enter You will now see a list of 6 choices 4 number of your choice Press Enter You will now see a new list of choices 5 Type the number of your choice Press Enter You will now see a list of three choices for how to set the time on your Torrent VCG 6 Type 3 then press Enter The next prompt to appear is Date mm dd yyyy default mm dd yy 7 Type the current date in the format mm dd yyyy The next prompt to appear is Time hh mm ss default hh mm ss 8
5. Configuring Slot 1 MMS Server Port 47190 RTSP Audio Port 47192 RTSP Video Port 47194 m m 8 9 Telnet Configuration Administrators can gain access to the Torrent VCG through a telnet session To do this the telnet access must be enabled from within the web interface It is recommended to leave telnet disabled when not in use From the Telnet Configuration Submenu the administrator can change the port that uses tel net It can also determine whether or not to enable telnet upon boot of the Torrent VCG To activate telnet you must go to the Manage Services Sub menu discussed in section 8 5 Administration Manual 61 8 9 TELNET CONFIGURATION 8 10 TIME SYNCHRONIZATION AAA 5 Select System Configuration from the Administration Interface Menu 6 Select Telnet Access from within the System Configuration sub menu 7 Enter the port number for the Torrent OSA to use during telnet sessions The default telnet port 1s 23 8 the check box select whether telnet will be enabled during the boot of the Torrent VCG Press Update Settings FINISH You have successfully adjusted the telnet access for the Torrent VCG 8 10 Time Synchronization The Time Synchronization section of the web interface displays the current system time of the Torrent VCG The Torrent VCG can be synchronized to a time host within this section as well l Select System Configuration from the Administration Interface Menu 2 Selec
6. Torrent VCG Administration Manual Version 3 0 commun strone Ene http www starbak com Torrent VCG User Manual communications inc rev 12 23 02 PN Docs VCG 01 2002 StarBak Communications Inc All Rights Reserved Torrent VCG and Torrent are trademarks of StarBak Communica tions Inc All other company brand and product names may be registered trademarks or trademarks of their respective companies and are hereby recognized This publication and the information herein is furnished AS IS sub ject to change without notice and should not be construed as a com mitment by StarBak Communications Inc Furthermore StarBak Communications Inc assumes no responsibility or liability for any errors or inaccuracies makes no warranty of any kind express implied or statutory with respect to this publication and expressly disclaims any and all warranties of merchantability fitness for partic ular purposes and non infringement of third party right The StarBak Torrent VCG includes software developed by the Apache Group for use in the Apache HTTP server project http www apache org StarBak Communications Inc 7577 Brooksedge Plaza Dr Westerville OH 43081 www starbak com In the USA Phone 866 STARBAK 614 865 9150 FAX 614 865 9149 Outside the USA Phone 614 865 9150 FAX 1 614 865 9149 Important Safeguards For your protection please read all these instructions reg
7. 10 Dec 18 12 10 52 skull H323 10865 HUB PORT 3216 Dec 18 12 10 52 skull H323 10865 LOCAL IP 12 34 56 78 Dec 18 12 10 52 skull H323 10865 GATEKEEPER IP 12 34 56 78 Dec 18 12 10 52 skull H323 10865 GATEKEEPER PORT 1719 Dec 18 12 10 52 skull H323 10894 GK registration state registered E 2 Hub Logs Hub logs summarize logging events that tru to change the state of the Torrent VCG when the Torrent VCG is not configured to accept those changes E 3 Interface Logs The Interface Logs are a summary of the interactions within the Torrent VCG interface The Interface logs capture any event that occurs within the web interface of the Torrent VCG E 4 RTSP amp HTTP Logs The RTSP and HTTP Logs are divided up into daily summaries Each RTSP and HTTP event begins on a new line in the log interface of the Torrent VCG Here they are in bold print and separated by a line The following is an example of one day with four RTSP events Software Starbak RTSP Server Date 2002 12 23 00 00 00 Remark all time values are in local time Fields c ip date time c dns cs uri stem c starttime x duration c rate c status c playerid c player version c playerlanguage cs User A gent cs Referer c hostexe c hostexever c os c osversion c cpu filelength filesize avgbandwidth protocol transport audiocodec videocodec channelURL sc Administration Manual 91 E 5 HTTP ERROR bytes c bytes s pkts sent c pkts received c pkts lost client c
8. Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 38 59 localhost H323 Dec 17 15 40 28 localhost H323 New mms fd 19 4721 rate 60 4721 Call ID 3 Channel audio out Dialtone 4721 Call ID 3 Channel audio out State 1 Mode 1 4721 Call ID 3 Opening video channel 4721 Call ID 3 Local RTP port 4006 4721 Call ID 3 Event handler init Type 2 MMS 1 RTSP 1 4721 Video streaming RTSP MMS 4721 Recording on 4721 Call ID 3 Channel video out Dialtone 4721 Call ID 3 Channel video out State 1 Mode 1 4721 Call ID 3 Call state connected 4721 Remote RTCP ip port 12 34 56 78 49155 4721 g711Ulaw64k 4721 Call ID 3 Audio channel codec info sent 4721
9. consequential or incidental damages including without limitation damages for loss profits or business interruption arising from or in connection with the use or lack of use or performance of the MICROSOFT SOFTWARE even if MICROSOFT has been advised of the possibility of such damages THESE EXCLU SIONS AND LIMITATIONS SHALL APPLY EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE U S GOVERNMENT RESTRICTED RIGHTS Export Restrictions The STARBAK SOFTWARE and the MICROSOFT SOFTWARE the foregoing are collectively referred to as the Restricted Components are of United States of America origin You agree to comply with all applicable national and international laws that apply to the STARBAK SOFTWARE AND MICROSOFT SOFTWARE including the U S Export Administration Regulations as well as end user and destination restrictions issued by the U S Government and its agencies and any other governments 2 U S Government Restricted Rights The STARBAK SOFTWARE and the MICROSOFT SOFTWARE are provided with RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restric tions as set forth in subparagraph c 1 ii1 of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software B Restricted Rights at 48 CFR 52 227 19 as applicable GENERAL TERMS 1 Law Except as otherwise restricted by law this EULA sha
10. error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en properties Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en US class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en US class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en US properties Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en properties Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en US class Mon Dec 23 09 27 42 2002 error client 6
11. pi INSTALLATION 13 Press the power button on the front panel of the Torrent chassis This will cause the Torrent VCG to power on FINISH You are now done with the physical Installation of your Torrent VCG TABLE 1 Serial Port to RJ 45 Pin Outs DB9 RJ 45 Shell Unused 1 Unused 2 3 3 6 4 7 5 4 6 2 7 8 8 1 9 Unused Unused 3 Administration Manual 25 2 1 PHYSICAL INSTALLATION 26 Administration Manual Initial Configuration The Torrent VCG uses a serial console to configure the Torrent VCG for your network to set the internal clock to update your software and to change your serial console password The Torrent VCG s Serial Console is also used for shutting down the system Normal usage of the Torrent VCG does not require a serial console connection Normal use is obtained through the web interface of the Torrent VCG 3 1 Establishing a Serial Console Interface You will need a serial console connection to the Torrent VCG when you first install the unit The rest of this section assumes that you have a serial inter face program installed on the computer you are using for your serial console interface 1 e Hyperterminal for Windows Zterm for Macintosh Minicom for LINUX Figure 3 1 Torrent VCG Serial Console 63 144 91 187 Torrent UCG Console Options Configure networking Set system time Update system software Set console password Configure remote storage CNFS gt Ba
12. STARBAK You may not copy the printed materials accompanying the PRODUCT All rights to the STARBAK SOFTWARE and accompanying printed materials that are not specifically granted under this EULA are reserved by STARBAK All title and copyrights in and to the MICROSOFT SOFTWARE are owned by MICROSOFT or its suppliers All rights to the MICROSOFT SOFTWARE not specifically granted under this EULA are reserved by MICROSOFT DISCLAIMER OF WARRANTIES 1 No Warranties STARBAK disclaims all warranties and conditions either express or implied including but not limited to implied warranties of merchantabil ity fitness for a particular purpose title and non infringement with regard to the STARBAK SOFTWARE MICROSOFT disclaims all warranties and conditions either express or implied including but not limited to implied warranties of mer chantability fitness for a particular purpose title and non infringement with regard to the MICROSOFT SOFTWARE 2 No Liability for Consequential Damages In no event shall STARBAK and its suppliers have any liability for any direct special consequential or incidental dam ages including without limitation damages for loss profits or business interruption arising from or in connection with the use or lack of use or per formance of the STARBAK SOFTWARE even if STARBAK has been advised of the possibility of such damages In no event shall MICROSOFT and its suppliers have any liability for any direct special
13. Upload Status FTP Status Errors 52 Administration Manual 7 3 Edit Slide Set 1 Select Slide Management from the Web Interface Menu located on the left side of the web interface 2 Select Edit from within the Slide Management Submenu located on the left side of the web interface Select the slideset you wish to edit 4 Using the instructions from Section 7 1 make changes to the existing slide set 5 Press Update Current Slideset 09 Figure 7 2 Edit Slide Set Slide Set Update The top portion of this form allows you to upload new slides to the Torrent EG The bottom portion allows you to list URLs to your slides and change the order that they are displayed The URLs should be in a list of one slide URL per line Upload File Browse Upload File Slide Set Name STARBAK_INTRO Slide URL List Auto Cycle Seconds 0 for none 9 Preview Slides Update Current Slide Set Add New Slide Set Administration Manual 53 7 4 Delete Slide Set 1 Select Slide Management from the Web Interface Menu located on the left side of the web interface 2 Select Delete from within the Slide Management Submenu located on the left side of the web interface 3 Select the slideset you wish to delete Press Delete 54 Administration Manual System Configuration 8 1 Call Rollover Call Rollover configuration allows you to accept incoming IP cal
14. ViaVideo Dec 17 15 38 58 localhost H323 4721 versionId Release 3 0 26Feb2002 3 0 0 144 V S HU U Q Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 pe E ss Y E a E es e O a E pami Tg 4721 Call_ID 3 Call state connected 4721 Call_ID 3 Negotiated Rate Assignment 67072 4721 Call ID 3 Sending Capabilities H263 H261 4721 send capabilities ret 1 4721 Call ID 3 Call Rate 131050 4721 Call ID 3 Remote capabilities received 4721 Remote rate max h261 h263 3840 3840 4721 Negotiated codec type max 34 67050 4721 Call ID 3 MSSlave 4721 Call ID 3 Call state connected 4721 Call ID 3 Local RTP port 4004 4721 Call ID 3 Event handler init Type 1 MMS 1 RTSP 1 4721 Audio Standard 4721 Call ID 3 Building g711Ulaw64k channel p 3 Tp pu 19 y cos ae ee TIT Administration Manual 89 E 1 H 323 ACCESS LOGS Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323 Dec 17 15 38 58 localhost H323
15. administrators to determine which ports to open on the firewall to enable streaming from the Torrent VCG B 1 Torrent VCG Port Reference The following port reference is for using the Torrent VCG features in con junction with a firewall e 80 In Out for TCP Web Interface e Ports 1719 1720In Out for TCP Gatekeeper registration e 3215 In Out for TCP This is the Java Interface port e Port 7776 In Out for TCP For the interactive chat feature of the Torrent VCG e All ports over 1024 for UDP This is required for H 323 protocol on all endpoints B 2 QuickTime and Real One Streaming Ports The following port reference is for enabling Quicktime streaming from the Torrent VCG e 554 RTSP over TCP This is where the player controls are sent e Ports 6970 6999 inclusive for RTP over UDP These are the video transport ports Administration Manual 85 B 3 WINDOWS MEDIA STREAMING PORTS Windows Media Streaming Ports The following port reference is for enabling Windows Media Streaming e In Out TCP port 1755 This is where the player controls are sent e In Out UDP port 1755 e In Out UDP ports 1024 5000 as needed These are the video transport ports e You can adjust individual clients players to only use certain ports within this range to save for too many open ports on the firewall For example Under Tools then Options within the Windows Media Player the client can s
16. any component thereof in any manner that would render any STAR BAK SOFTWARE or MICROSOFT SOFTWARE or any component thereof Open Source Software Without limiting the generality of the foregoing but as an example of the limitation that STARBAK and MICROSOFT intend to impose under the foregoing you agree that you will not combine any STARBAK SOFTWARE or MICROSOFT SOFTWARE or any component thereof with or integrate any program ming interfaces API s or methods directly from the STARBAK SOFTWARE or MICROSOFT SOFTWARE to any soft ware that has been integrated with or contains modifications or compo nents of any software which is licensed or distributed under any Open Source Software license Open Source Software means any software that is derived in any manner in whole or in part from any software that 1s distributed under at least all the following conditions 1 licens ees of such software are authorized to access modify and make deriva tive works of the source code for the software 11 licensees of source code of such software are not obligated to maintain the confidentiality of such source code and 111 at least some licensees of such software are required if they desire to distribute derivative works of such soft ware to license the source code for such derivative works to their sub licensees under the conditions of foregoing subsections 1 11 and 111 hereof Open Source Software includes without limitation software
17. new license key in the entry field provided Press Enter License Key 4 The next page will display the result of new license key whether the key 1s valid and the new settings to the Torrent VCG 8 5 Managing Services The administration interface allows the administrator to start and stop differ ent services within the Torrent VCG so that it does not have to be completely rebooted The different services within the Torrent VCG are Authorization the H 323 Module Windows Media and RTSP streaming servers the Telnet Server and the SNMP Server The administrator can also reboot the Torrent VCG from the Manage Services section of the web interface WARNING Stopping or restarting any services while they are in use will result in that service being interrupted for the end user Figure 8 2 Managing Services Control Description Status Action Authorization Changing authorization will stop all Enabled R OR streams Restarting the H 323 module will end H 323 all current calls and delete any active Running Stop Restart recordings Restarting the VVindows Media Server 4 3 2 St yawa Mais Sore will end all Windows Media Streams Restart Restarting the RTSP Server will end Fara 4 all Quicktime and Real One Streams AiO S Restart Telnet Server Restarting the telnet server will clase Running 1 Stop RES all telnet connections A e isah Temporarily start stop or
18. pkts lost net c pkts lost cont net c resendreqs c pkts recovered ECC c pkts recovered resent c buffercount c totalbuffertime c qual ity s ip s dns s totalclients s cpu util 68 22 149 145 2002 12 23 09 27 47 rtsp 68 22 149 65 sdp administrator administrator 1 sdp 0 1 1 200 0 0 RTP 63164 63164 60 60 68 22 149 65 68 22 149 145 2002 12 23 09 28 53 rtsp 68 22 149 65 sdp administrator administrator_1 sdp 03 1 200 00 RTP 0000 68 22 149 65 68 22 149 145 2002 12 23 09 31 23 rtsp 68 22 149 65 sdp administrator administrator 1 sdp 0 6 1 200 0 0 158487 158487 181 181 68 22 149 65 68 22 149 145 2002 12 23 09 34 53 rtsp 68 22 149 65 sdp administrator administrator_1 sdp 0 2 1 200 00 RTP 0000 68 22 149 65 E 5 HTTP Error Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands class Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands properties Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer Commands en class Mon Dec 23 09 27 42 2002
19. placing a call from the call center The user can select from the Windows Media Player Real One Player or the QuickTime Player 1 Select Slide Management from the Web Interface Menu located on the left side of the web interface 2 Select Upload Power Point Presentation from within the Slide Management Submenu located on the left side of the web interface 3 Press Browse on the StarBak Power Point Upload Manager 4 M Highlight the Power Point presentation you wish to upload to the Tor rent VCG Press Open 5 Choose the image format within the StarBak Power Point Upload Man ager 6 Enter the slideset name into the designated entry field 7 Press Convert Upload Figure 7 1 STARBAK Power Point Upload Manager Power Point Upload Utility This feature allows you to select a Power Point presentation and upload it to the Torrent as a slideset It requires that you have Power Point installed on your computer to use To use this feature click Browse and select the Power Point presentation you wish you upload Select your picture format as either jpg or gif enter the name you wish to give to this slideset then click Convert Upload The application will then launch Power Point convert the presentation to a series of images and then will upload them to the Torrent CG Powerpoint Presentation omes dude My Documents Evaluation Program Browse Picture Format Slideset Name ina STARBAK Introduction Conwert
20. provided table check the circles that pertain to the diagnostic check you wish to perform 4 Enter the IP Address of the system in question into the entry field 5 Press Execute Query Below the table the results will appear display ing the intended information 9 5 Storage Utilization The administrator can determine the amount of storage space currently avail able on the Torrent VCG by using the Storage Utilization section of the Web Interface The Storage Utilization section displays the amount of storage available within the archive section of the hard drive and also displays the amount of storage available within the logs section of the hard drive The administrator can also clear the logs files from the system from this section l Select System Information from the Administration Interface Menu 2 Select Storage Utilization from within the System Information submenu to display the Torrent VCG s storage status This will display all active mounts and internal hardware storage status Administration Manual 65 9 5 STORAGE UTILIZATION 66 Administration Manual Users The Torrent VCG allows administrators to set up accounts for other users This allows the administrator to provide access to the box without providing all administrator functions These users are able to set up and place video conference calls set access for those calls and provide chat and slide presen tations during the videoconferences The
21. restart the SNMP Server SNMP server Actions are not Running Stop Restart persistent across a reboot WARNING Rebooting the Torrent will Torrent VCG end all live calls and stop all streams Hit the reboot button only if you are sure this is what you want to do 58 Administration Manual 8 6 MULTICAST RANGE CONFIGURATION 8 6 Multicast Range Configuration The Multicast Range Configuration is used to determine which client machines receive a multicast stream If the IP Address of the client machine falls within the multicast range then that machine receives a multicast stream The Administrator can set 4 different multicast ranges within the Torrent VCG However any combination of the four can be in use l Select System Configuration from the Administration Interface Menu 2 Select Mulicast Range Configuration from within the System Configuration submenu 3 Enter the IP Address for the start of the Multicast Range into the desig nated entry field 4 Enter the IP Address for the end of the Multicast Range into the desig nated entry field 5 Repeat for other multicast ranges Press Finish FINISH You have successfully changed the multicast settings of your Tor rent VCG Administration Manual 59 8 7 SNMP CONFIGURATION 8 7 SNMP Configuration SNMP stands for Simple Network Management Protocol and it 1s the stan dard protocol used to exchange network management in
22. system clock section 3 3 2 You can set the time manually or synchronize the time with a network time server 3 4 1 Setting the System Time Using ntp If you are proceeding to this section from section 3 2 your serial console dis play should show the Torrent VCG Console Options Main Menu Refer to Section 3 1 1 Type 2 then press Enter The next prompt to appear is Time zone currently set to US Eastern Modify y n default no 2 If your Torrent is located in the eastern United States time zone press Enter and go to section 3 4 2 If not go to step 3 3 Type y then press Enter You will now see a list of 6 choices 4 number of your choice Press Enter You will now see a new list of choices 5 Type the number of your choice Press Enter You will now see a list of three choices for how to set the time on your Torrent VCG 6 Type 1 then press Enter The next prompt to appear is ntp server address 7 Type the address of your server The next screen to appear 15 the Torrent VCG Console Options Main Menu FINISH Your Torrent VCG s system clock is now set Proceed to section 3 5 3 4 2 Setting the System Time Using rdate 1 2 then press Enter The next prompt to appear is Time zone currently set to US Eastern Modify y n default no 2 If your Torrent is located in the eastern United States time zone press Enter and go to section 3 4 2 If not go to step 3
23. upload Power Point Pre sentations or jpg files to use as slide sets during videoconferences on the Torrent VCG 7 1 Add a Slide Set l Select Slide Management from the Web Interface Menu located on the left side of the web interface Select Add from within the Slide Management Submenu located on the left side of the web interface Press the Browse button to open up a window and search for the desired images for the slide set This allows the User to search for image files from within their personal computer NOTE The Torrent VCG accepts jpg bmp gif png files for slide sets entries You may also add a URL directly to the Slide URL List text box within this page 4 Select the desired image file from within your computer Press Open 5 Press the Upload File button The new file will show up in the Slide URL List text box 6 Repeat steps 3 5 until the complete slide set is loaded into the Torrent VCG 7 Entera Slide Set Name into the designated entry field 8 Enter a number into the Auto Cycle entry field to adjust the amount of time between slide flips If you wish to manually progress the slides enter 0 into the entry field 9 Press the Save Slide Set button FINISH You have successfully added a slide set to the Torrent VCG Administration Manual 5 7 2 UPLOAD POWER POINT PRESENTATION E 7 2 Upload Power Point Presentation This option allows the user to change the default player that is used when
24. users are also responsible for maintaining their own content within the Torrent VCG 10 1 Adding Users Select Users from the Administration Interface Menu 1 2 Select Add from within the User submenu 3 Enter the new User Name into the designated entry field 4 Enter and verify the password for the new user into the designated entry fields Enter the email address of the new user into the designated entry field 6 Enter the maximum number of simultaneous calls the new user will have access to on the Torrent VCG into the designated field 7 Enter the number of lines the new user may possess 8 Enter the amount of Storage Space you wish to provide the new user with into the designated entry field 9 Check the box for the default media player of the new user Press Next Step 10 Enter in the E164 alias and any other aliases that are required for the user into the designated fields NOTE The E164 alias is a unique identifier for each line of the User on the Torrent VCG 11 Set the Maximum Bitrate for this line by using the designated drop down menu 12 Set the Picture Update time for this particular line by using the des ignated entry field 13 Using the drop down menus toggle the Multicast fields to the desired settings 14 Check the boxes of the videoconference codecs you wish to authorize Administration Manual 67 10 2 EDITING USER ACCOUNTS 15 Using the drop down menu toggle the Automatic Answ
25. 2 Select Add from within the Address Book Submenu located on the left side of the web interface 3 Enter the address book entry information into the designated fields Press Add To Address Book NOTE Complete descriptions of Address Book Entry Fields can be found in section 5 4 of this chapter FINISH You have successfully changed the email address of the current user 5 2 Edit Address Book This option allows Torrent VCG Users to change the existing address book entries 1 Select Address Book from the Web Interface Menu located on the left side of the web interface 2 Select Edit from within the Address Book Submenu located on the left side of the web interface 3 Edit the desired fields within the existing address book entry To change the existing entry press Update Address Book 5 To make these changes into a new address book entry press Add As New Address Book Entry Administration Manual 45 5 3 DELETING ADDRESS BOOK ENTRIES FINISH You have successfully chosen the default media player for your account 5 3 Deleting Address Book Entries Once a User no longer needs to use a saved address book entry the entry may be deleted to save room on the Torrent VCG 1 Select Address Book from the Web Interface Menu located on left side of the web interface 2 Select Delete from within the Address Book Submenu located on the left side of the web interface 3 Press the DELETE link of the desired addres
26. 21 13 26 12 00 00 42 video slides public 2MB 11 1 Deleting Files The Torrent VCG allows the owner of videoconference archives to delete their files from the Torrent VCG once they do not need them any longer 1 Select File Management from the Administration Interface Menu 2 Select the file or the directory you wish to delete 3 Press the Delete button on the file management menu bar at the bottom of the page 4 confirmation page appears to finalize your selection Press Finish Administration Manual 73 FINISH You have successfully deleted a file from the Torrent VCG 11 2 Editing Calls Once a call 1s archived the User and Administrator can edit the call informa tion from the File Management page This provides the User the ability to add call descriptions to their archives change filenames and change the replay access of the archived calls l Select File Management from the Administration Interface Menu 2 Select the file or the directory you wish to edit 3 Press the Edit Call button on the file management menu bar at the bot tom of the page 4 Enter the new information into the designated entry fields Press Fin ish FINISH You have successfully edited a call within the Torrent VCG 11 3 File Information After a videoconference has been archived the owner of the video may view the file information from within the File Management section of the Web Interface l Select F
27. 7 15 41 10 localhost H323 4721 Call ID 3 Channel video in Disconnected Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel video in Idle Dec 17 15 41 10 localhost H323 4721 Call ID 3 Call state disconnected Dec 17 15 41 10 localhost H323 4721 Reason unknown Dec 17 15 41 10 localhost H323 4721 Call ID 3 Call state idle Dec 17 15 41 10 localhost H323 4721 Call ID 3 Call ended Dec 17 15 41 10 localhost H323 4721 Duration 131 seconds Dec 17 15 41 10 localhost H323 4721 Destroying MMS connnection Dec 17 15 41 10 localhost H323 4721 Unable to find internal bcast Dec 17 15 41 10 localhost H323 4721 Destroying MMS connnection 90 Administration Manual ME E 1 3 Example of H 323 Shutdown 4721 H323 shutdown start 4721 Closed all Calls 4721 RTP module closed 4721 RTCP module closed 4721 Stack closed 4721 H323 module exited Dec 18 12 08 19 localhost H323 Dec 18 12 08 19 localhost H323 Dec 18 12 08 19 localhost H323 Dec 18 12 08 19 localhost H323 Dec 18 12 08 19 localhost H323 Dec 18 12 08 19 localhost H323 E 1 4 Example of H 323 Start Up Dec 18 12 10 52 skull H323 10865 H323 module starting Dec 18 12 10 52 skull H323 10865 status init status gt max_connects 7500 configfile gt max_sessions 65536 Changing config Dec 18 12 10 52 skull H323 10865 Gatekeeper enabled endpoint mode Dec 18 12 10 52 skull H323 10865 LINE COUNT
28. 8 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en US class 92 Administration Manual D Mon Dec 23 09 27 42 2002 error client 68 22 149 145 File does not exist opt www htdocs admin call viewer SIRC en US properties Administration Manual 93 D 94 Administration Manual star BAK http www starbak com
29. Call ID 3 Channel audio in Offering 4721 Call ID 3 Channel audio in Connected 4721 Remote RTCP ip port 12 34 56 78 49157 4721 h263VideoCapability 4721 Call ID 3 Call connected 4721 remote ip 12 34 56 78 bitrate 131050 4721 Call ID 3 Video channel codec info sent 4721 Call ID 3 Channel video in Offering 4721 Call ID 3 Channel video in Connected 4721 Remote RTCP ip port 12 34 56 78 49155 4721 Remote RTP ip port12 34 56 78 49158 4721 Call ID 3 Channel audio out Connected 4721 Remote RTCP ip port 12 34 56 78 49157 4721 Remote RTP ip port 12 34 56 78 49156 4721 Call ID 3 Channel video out Connected 4721 Call ID 3 Channel 813f5d4 New Rate 670 4721 Call ID 3 New Rate 131000 4721 Old mms fd 8 Dec 17 15 40 28 localhost H323 4721 T DpEr TpTrpprEITATY EITAYTEPEDATMTTLATUTUM TETPUBUUHEDTUUTYTIMPITAMTUYATUUEPRUTPPRESRIPESMRHITAMPEDEUOTITU E 1 2 Example of Call Tear Down Dec 17 15 41 10 localhost H323 4721 Call ID 3 Recording ended Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel audio out Disconnected Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel audio out Idle Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel video out Disconnected Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel video out Idle Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel audio in Disconnected Dec 17 15 41 10 localhost H323 4721 Call ID 3 Channel audio in Idle Dec 1
30. NG USER ACCOUNTS NOTE The E164 alias is a unique identifier for each line of the User on the Torrent VCG 6 Setthe Maximum Bitrate for this line by using the designated drop down menu 7 Setthe Picture Update time for this particular line by using the des ignated entry field 8 Using the drop down menus toggle the Multicast fields to the desired settings 9 Check the boxes of the videoconference codecs you wish to authorize 10 Using the drop down menu toggle the Automatic Answer field to the desired setting NOTE The Automatic Answer field determines whether or not the VCG accepts incoming calls to this User s particular line 11 Check the boxes of the media players you wish to allow during confer ences from this line 12 Press Create Line NOTE For a description of the line setting entry fields see section 10 4 FINISH You have successfully added a line to an existing User on the Tor rent VCG 10 2 3 Editing User Line Settings Select Users from the Administration Interface Menu Select Edit from within the User submenu Select Edit Line Settings from the Edit Submenu Select the User whose lines you wish to edit Press Next Step Select the Line you wish to edit Press Edit Line Settings Enter the desired changes into the appropriate fields Press Finish pA E sb NOTE For a description of the line setting entry fields see section 10 4 FINISH You have successfully edited a User s line se
31. T STARBAK SOFTWARE LICENSE AND MICROSOFT SOFTWARE LICENSE The installed STARBAK SOFTWARE and the MICROSOFT SOFTWARE are pro tected by patents copyright laws and international copyright treaties as well as other intellectual property laws and treaties The STARBAK SOFTWARE and the MICROSOFT SOFTWARE are licensed not sold 1 Grant of License This EULA grants you the following rights You may use the STARBAK SOFTWARE and MICROSOFT SOFTWARE only as they are installed in the PRODUCT 2 Description of Other Rights and Limitations You may not use the PRODUCT to degrade overload or stress any components of any Windows Media Server You may not use the PRODUCT to impair or disable software programs or applications that create access or utilize content including the file storage for mat for authorizing storing editing distributing streaming playing referenc ing or otherwise manipulating such content Content by exposing a means or method by which such software programs or applications access or utilize Content You may not use the PRODUCT as a means or method including but not limited to publicly defined interfaces or debugging information left in a PRODUCT by which other software programs plug ins appli ances or services can access or utilize content from Content by the PRODUCT You may not use integrate combine or otherwise exercise your license right in the STARBAK SOFTWARE and MICROSOFT SOFTWARE or
32. Your Torrent VCG is now configured to your network Proceed to section 3 4 Administration Manual 31 3 3 UPGRADING SOFTWARE 3 3 Upgrading Software The serial console provides the Torrent Administrator with the opportunity to upgrade the software to more current releases and versions This is done by acquiring a software image The image must reside on either a http ftp or SMB CIFS server Once the image is on the server the Torrent is then given the location of the software image After the Torrent is directed to the software image it will connect to the host server retrieve the software update load the update then reboot once finished 3 3 1 Using http to update Your Torrent VCG Soft ware l Connectto the Torrent VCG serial console using the methods outlined in Section 3 1 2 Enterthe Serial Console password to activate the Serial Console Menu 3 Press 3 then Enter to select the Software Upgrade selection Press 1 then Enter to choose the http upgrade method 5 Enter the URL of the system image you wish to download into the Torrent VCG P NOTE The Torrent VCG takes several minutes to upgrade to the latest soft ware version If the Torrent VCG gets interrupted during the install the old image is re loaded back onto the Torrent VCG Please consult StarBak before you begin the upgrade process 3 3 2 Using ftp to update Your Torrent VCG Software l Connectto the Torrent VCG serial console using the methods outl
33. arding your Torrent VCG and retain for future reference 1 Read Instructions Read and understand all the safety and operating instructions before operating the appliance 2 Ventilation The Torrent VCG s vents on the front panel and the fan openings on the front panel are provided for ventilation and reliable operation of the product and to pro tect it from overheating These openings must not be blocked or covered This product should not be placed in a built in installation unless proper ventilation is provided 3 Lithium Battery The lithium battery on the system board provides power for the real time clock and CMOS RAM The batter has an estimated life expectancy of 5 to 10 years If your system no longer keeps accurate time and date settings it may be time to change the battery Contact StarBak for service information There are no operator serviceable parts inside 5 Electrical Shock To reduce the risk of electrical shock do not disassemble this product Take it to a qualified service person when service or repair work is required Opening or remov ing covers may expose you to dangerous voltage or other risks Incorrect reassem bly can cause electric shock when this product is subsequently used 6 Operating the unit in an equipment rack If you plan to install the Torrent VCG in an equipment rack take the following pre cautions a Ensure there is sufficient airflow around the unit b Ensure electrical ci
34. atekeeper with which you plan to register 4 Enter the Gatekeeper Port into the designated entry field The default Port used is port 1719 5 Enter the Gatekeeper Service Prefix into the designated entry field 09 NOTE Step 5 is optional but not using service registration could prevent the use of multiple lines within the Torrent VCG You may automatically discover a nearby gatekeeper by leaving the entry fields blank 6 Use the drop down menu to enable the use of the gatekeeper 7 Press Update Settings FINISH You have successfully registered with a gatekeeper Figure 8 1 Gatekeeper Registration Gatekeeper Status registered Gatekeeper IP 38995200 Gatekeeper Port ns Gatekeeper Service Prefix Use Gatekeeper Yes gt Update Settings L Administration Manual 57 8 4 LICENSE INFORMATION 3 4 License Information Within the web interface the administrator can view the license settings of the Torrent VCG These settings display the current valid license key along with the MAC Address number of lines authorized on the Torrent VCG and the total bandwidth authorized This page also allows the administrator to update the license key for upgrades or changes in the key over time To enter in your license key use the following steps l Select System Configuration from the Administration Interface Menu 2 Select License Information from within the System Configura tion submenu 3 Enter the
35. ckuprrestore system via network Enter new software key Restore default configuration Restart system Shutdown system Cpower Display software version Quit console Wed Jun 19 15 61 28 EDT 20621 Selection lt q to exit console gt 3 1 1 Serial Interface Settings The following list defines settings that you will need to be established within your serial interface program Bits per second 9600 Data bits 8 Parity none Administration Manual 27 3 1 ESTABLISHING A SERIAL CONSOLE INTERFACE Ei Flow Control none eStop bits 1 Com Port This will depend on which port you are using on your serial console interface computer NOTE The backspace key should be configured to send delete If this 1s not configured correctly the combination of Ctrl W will work as well 3 1 2 Logging in to the Torrent VCG Serial Console NOTE The approximate boot time for the Torrent VCG is approximately 1 5 minutes 1 Plug your null modem serial cable into the back of the Torrent VCG 2 Startthe serial interface program on your serial console interface computer 3 Configure the serial interface program for connection to the Tor rent VCG Refer to Section 3 1 1 for the settings you will need to properly connect with the Torrent VCG 4 Once the configuration is complete you need to initiate a ses sion with the Torrent VCG Press Enter once the session is started 5 Type the console password at the password pro
36. e the call from the Torrent VCG This chapter discusses plac ing calls from the Torrent VCG Figure 13 1 Place Call Page Line ID 1 Call Hame DrMazellaAppendectomy Call Address 12 34 56 76 Video Only C Video amp Chat C Video amp Slides Video Chat Slides Quick Recap of appendectomy performed by Dr Mazella Call Format Call Description Record Record Options Record Now Manual Record MGC Stream Mode E security C None Password Replay Access C Mane Password Call Replay Password Launch Call viewer Upon Call Completion Place Call AddTo Address Book Open Address Book 1 Select Place Call from the Web Interface Menu located on the left side of the web interface 2 Choose which line you wish to use to join the videoconference Press Place Call Administration Manual 79 10 11 12 13 14 15 80 Enter the Call Name into the designated field This is the name that will be used within the call catalog to describe your conference Enter the Call Address into the designated field The Torrent VCG will accept IP addresses E 164 Aliases H 323 Aliases E Mail Aliases and URL Aliases Select the Call Format using the designated radio buttons If you are using a slide format choose your slideset using the desig nated drop down menu Enter a call description into the Call Description text field Using the Record Options field you ca
37. e video server module uses RTP RTSP RTSP for short transport over the network The RTP RTSP and MMS modules can stream live and archived H 323 video Administration Manual 19 conference streams to the Apple QuickTime media player the Real One Player and the Windows Media Player The Torrent VCG acts as an endpoint in an H 323 conference call It can send and receive direct calls from another H 323 compliant endpoint and can also send and receive calls from an H 323 compliant Multi Point Control Unit MCU Once these calls have been made or received the Torrent VCG converts the video into RTSP streams and sends them over the network to any desktop or laptop that has Apple QuickTime Real One or Windows Media players At the same time the Torrent VCG allows the administrator to archive these files using the Torrent VCG s Videoconference Archive Technology Above the server modules resides the administration interface for the entire appliance The server module and the Line Management System are con trolled through this interface It is used by the administrator to connect and manage H 323 videoconference calls to archive those calls for later viewing and for viewing the logs from specific periods of use These features are described in the following chapters 1 3 Torrent VCG Users The Torrent VCG creates three different levels of users The administrator moderator and viewer are all different levels of operation within the Torren
38. elect the Network tab to limit the ports being used to ports 1050 1051 86 Administration Manual Telnet FTP Features As mentioned in earlier chapters of the manual the Torrent enables administrators and moderators to telnet and FTP for several different rea sons Telnet can be used to remotely administer the Torrent VCG so that the administrator does not have to be on site to make changes to the configura tion of the unit FTP enables administrators and moderators the opportunity to download their archived videoconferences for storage distribution or re encoding This chapter explains the uses of these two features and how they are controlled C 1 Using Telnet Telnet enables the administrator to control the Torrent VCG from a remote location All of functionality of the serial console is available within the telnet feature except for the Network Configuration of the Torrent VCG 1 95 connect to the Torrent VCG you must enable telnet within the Administration Interface Refer to section 8 9 of the manual to enable telnet Telnet to the IP Address or hostname of the Torrent VCG Once connected press Enter to activate the serial console You will be prompted for a password Enter the serial console password The default password is administrator The serial console is now active Refer to chapter 3 of the man ual for help with the serial console NOTE The Network Configuration feature wit
39. ement section of the Web Interface 1 Select File Management from the Administration Interface Menu 2 Select the video you wish to export 3 Press the Export Call button on the file management menu bar at the bottom of page Enter the filename you wish to use for the exported video 5 Select the export format Press Finish NOTE If you select Export Whole Conference a zip file will be created with this conference name that contains the video and or chat and or slides that were viewed during the live call 6 A confirmation page appears displaying the export filename and a link to the downloadable video 7 To retrieve the exported video file log into the FTP server of the Tor rent VCG The log in and username are the same as for the Web Inter face FINISH You have successfully exported a conference from the Torrent VCG 76 Administration Manual Call Center The Torrent VCG Call Center is used to view information regarding calls in progress The Call Center contains a switchboard A a call information table B an H 323 bandwidth monitor C and a streaming bandwidth mon itor D The owner of a specific call can log into the call center within the web interface and view all the necessary information from each call they are currently connected to Figure 12 1 Torrent VCG Call Center Remote Address Call State administrator 57 39 95 201 Connected 00 05 58 Call Information
40. er field to the desired setting NOTE The Automatic Answer field determines whether or not the VCG accepts incoming calls to this User s particular line 16 Check the boxes of the media players you wish to allow during confer ences from this line 17 Press Finish NOTE For a description of the line setting entry fields see section 10 4 FINISH You have successfully added a new User to the Torrent VCG 10 2 Editing User Accounts 10 2 1 Editing User Information Select Users from the Administration Interface Menu Select Edit from within the User submenu Select Edit User Information from the Edit Submenu Select the user you wish to edit Press Edit User Enter the desired changes into the appropriate entry fields p dee e NOTE The Administrator can change the status of Users in this section They can disable a User here if they do not wish to delete the User s entire settings 6 Press Update User Settings A confirmation page will appear listing the new settings to the User FINISH You have successfully updated a User s settings 10 2 2 Adding Lines to Users Select Users from the Administration Interface Menu Select Edit from within the User submenu Select Add Line from the Edit Submenu Select the User you wish to add a line to Press Next Step Enter in the E164 alias and any other aliases that are required for the user into the designated fields E qs 68 Administration Manual 10 2 EDITI
41. ernet and power connections on the rear panel 4 Insert the mounting screws for your rack through the mounting ears of the Torrent VCG and into your rack to secure the Torrent VCG Attach the RJ45 straight through cable into port D listed above Connect the DB9 plug into the serial console computer Connect the RJ45 straight through cable to the RJ45 to DB9 adaptor Connect the RJ45 ethernet cable to one of ports A C listed above Plug the other end of the RJ45 ethernet cable into your supplied ether net connection router hub switch etc 9 Connect the power cord from the Torrent VCG to power outlet n NOTE The Torrent VCG can only use one ethernet port at a time The Tor rent VCG comes from the factory configured to DHCP upon startup using eth2 This is the Gigabit ethernet port for the Torrent VCG If you have purchased a Torrent VCG capable of using more than 100Mb s you should use the eth2 port on the back panel When using a port other than eth2 at first installation of the Torrent VCG you will need to manually change the configuration of the Torrent to DHCP from the intended port To DHCP or manually configure the Torrent VCG for your network refer to chapter 3 10 Connect the power cord supplied to the back of the Torrent VCG 11 Plug the power cable into an available power outlet 12 Make sure the switch on the back of the Torrent VCG is in the on set ting 24 Administration Manual 2 1 PHYSICAL
42. formation This information is used to monitor the status of the machines on a network The Torrent VCG can be enabled to communicate with an SNMP station so that information can be attained for a network manager to monitor l Select System Configuration from the Administration Interface Menu 2 Select SNMP Configuration from within the System Configura tion submenu 3 Enter a text description of where the Torrent is located within the designated entry field 4 Enter a contact email for the administrator of the Torrent VCG 5 Using the drop down menu determine whether the SNMP controls are enabled on boot 6 Enter the Read Only Community String using the designated entry field 7 Enterthe Read Only Netmask using the designated entry field 8 Enter the Read Write Community String using the designated entry field 9 Enter the Read Write Netmask using the designated entry field 10 Enter the Trap Destination Host name using the designated entry field 11 Enter the Trap Community String using the designated entry field 12 Enter the Trap Remote Port using the designated entry field NOTE Please refer to http www faqs org rfcs rfc3300 html for further explanation on the SNMP RFC 8 8 Streaming Configuration The Streaming Configuration allows the administrator to change the Multi cast IP Address and the ports used for streaming Each line available within the Torrent VCG has a slot that is assigned to it All
43. g the circle of the desired player Press Next Step FINISH You have successfully chosen the default media player for your account Administration Manual 49 6 5 CHANGE LINE SETTINGS 6 5 Change Line Settings The My Account submenu allows the Administrator or User to change their Incoming Call Line Settings 1 Select My Account from the Web Interface Menu located on the left side of the web interface 2 Select Change Line Settings from within the My Account Submenu located on the left side of the web interface 3 Select the line with which you wish to make changes Press Next Step 4 Make the changes to the designated entry fields Press Save Settings FINISH You have successfully changed the incoming call settings to one of your lines on the Torrent VCG 6 4 Change Password STARBAK Communications recommends users change their password upon first use for security reasons Please store the new password in a safe place This is your only access to the Web Interface 1 Select My Account from the Web Interface Menu located on the left side of the web interface 2 Select Change Password from within the My Account Submenu located on the left side of the web interface Enter the Old Password in the entry field provided 4 Enter and verify the new password in the next two entry fields Press Next Step 09 50 Administration Manual slide Management The Torrent VCG features the ability for Users to
44. ge Statistics to see a report on the current streaming bandwidth summary 9 1 2 Active Stream List The following statistics break down the connections to the Torrent VCG by displaying the current active streams l Select System Information from the Administration Interface Menu 2 Select Usage Statistics from within the System Information sub menu 3 Select Active Stream List from within the Usage Statistics submenu to see a report on the current active streams list Administration Manual 63 9 2 GENERAL INFORMATION xS 0 1 3 Active Multicast List The following statistics break down the connections to the Torrent VCG by displaying the current active multicast streams l Select System Information from the Administration Interface Menu 2 Select Usage Statistics from within the System Information sub menu 3 Select Active Multicast List from within the Usage Statistics submenu to see a report on the current active multicast list 9 2 General Information The General Information section of the Torrent VCG allows the administra tor to check the current settings of the Torrent VCG including the Product Version the Hostname the System Time the current Uptime and the Net work information 9 3 Logs The administrator can retrieve Logs from the Torrent VCG in two different ways The web interface allows the administrator to retrieve logs and have them displayed on the screen for problem solving and status upda
45. gh the Replay option of the Torrent VCG 1 Accessing the Catalog Page The first step in watching live and archived videoconferences from the Tor rent VCG is being able to access the catalog page within the Torrent VCG There are two types of catalog pages within the Torrent VCG There is an administrator catalog page Which shows all active calls within the Torrent VCG and each user is given a catalog page Which only shows the active calls for each individual user 1 Enter the URL of the Torrent into the address bar of a web browser Example http 11 11 11 11 administrator for the administrator catalog page Example http 11 11 11 11 user for the user catalog page 2 Press Enter 3 The Torrent Call Catalog page will appear See Figure 1 Figure A 1 Live Catalog Live Stream Catalog Name start Time Elapsed Bitrate Password Required Player Selection 12 05 2002 12 50 29 32m 58s S05kbps Ma Audio Video 1 Audio Only FOO Administration Manual 83 NS SSS A 2 Joining Live Calls Once the Viewer has accessed the catalog page the Viewer can select which videoconference to join The Administrator will have given each videocon ference a suitable description for each conference so that the Viewers know which call to join The Administrator can block unwanted Viewers by adding the password option to conferences as he she sees fit 1 Access the Torrent Catalog Page 2 Select t
46. he conference you wish to join 3 Press Join Call NOTE At this point a password or chat name may be asked for before entrance into the conference is accepted Consult your Administrator or user if you do not know the password Once you have connected to the call you should start to see the stream in a Quicktime Real One or Windows Media plug in If you do not have the designated plug in your browser will prompt you to download the plug in To download the plug in you must be logged into your PC as administrator or your user must have administrative permis sions A 3 Viewing Archived Conferences The Torrent VCG has the ability to record H 323 videoconferences for later viewing This can be accessed within the Torrent VCG catalog page section 1 Access the Torrent VCG Catalog Page 2 Click Replay from the top right corner of the browser window 3 Select the videoconference you wish to view by highlighting the appropriate circle 4 Press View Stream NOTE At this point a password or chat name may be asked for before entrance into the conference is accepted Consult your administrator or user if you do not know the password Once you have connected to the call you should start to see the stream in a Quicktime Real One or Windows Media plug in If you do not have the designated plug in your browser will prompt you to download the plug in 84 Administration Manual Firewall Reference This section enables Systems
47. hin the serial console is not active with a telnet connection To change the network configuration of the Torrent VCG you must be connected to the unit with a null modem serial cable as described in chapter 3 Administration Manual 87 m C 2 Using FTP The Torrent VCG uses FTP to allow Administrators and Users to export their archived videoconferences or log files off of the Torrent This feature makes it easy for the administrator user to re encode the video distribute the video conference or simply back up the conference for later retrieval C 2 1 Using FTP to Export Videoconferences 1 Within the web interface export a conference or video file Refer to section 11 2 on exporting conferences 2 Connectto the Torrent VCG using and FTP client Use either the IP Address or the URL of the Torrent 3 The Torrent will ask you for a user name and password For the administrator the user name and password are the same as the log in to the Administration Interface log in For Users the user name and password is the same as the Web Interface 4 Using the FTP client move the video or videoconference to the destination directory C 2 2 Using FTP to Export Log Files Removing Log Files from the Torrent VCG is an administrator only feature Moderators do not have the permissions to access the log files 1 Connect to the Torrent using an FTP client Use either the IP Address or the URL of the Torrent 2 The Torrent wil
48. ifications However due to differences in browsers and operating sys tems it is nearly impossible to be compliant with every system in the user realm The following chapter outlines the known compatible systems and browsers for the Torrent VCG E 1 H 323 Access Logs The H 323 Access logs are basically the summaries of the interactions between the Torrent VCG and other H 323 equipment E 1 1 Example of Call Setup 4721 productID Polycom ViaVideo 4721 versionId Release 3 0 26Feb2002 3 0 0 144 5 D 4721 Incoming call detected 472 Preparing xmlrpcCallNotification with alias 4721 Incoming IP Call detected with IP 12 34 56 78 4721 Received response from hub 4721 Hub returned NULL in reply 4721 Set up mms unix domain socket 4721 Set up rtsp unicast sockets 4721 Call ID 3 Recording started 4721 Filename Default 2002 12 17 15 38 56 ce 4721 Call ID 3 Placing call to TA 68 22 149 223 rate Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 27 localhost H323 Dec 17 15 38 56 localhost H323 Dec 17 15 38 56 localhost H323 Dec 17 15 38 56 localhost H323 Dec 17 15 38 56 localhost H323 Dec 17 15 38 56 localhost H323 131072 Dec 17 15 38 56 localhost H323 4721 Call ID 3 Call state dialtone Dec 17 15 38 58 localhost H323 4721 productID Polycom
49. ile Management from the Administration Interface Menu 2 Select the file or the directory whose information you wish to view 3 Press the File Info button on the file management menu bar at the bot tom of the page 4 call information page appears providing the User with details about the specific call When finished press Return to File Manage ment FINISH You have successfully viewed the information of a call within the Torrent VCG 11 4 Moving Files Once a file has been archived the Administrator or User owning the file may move the file to a new location using the File Management section of the Web Interface 74 Administration Manual mM l Select File Management from the Administration Interface Menu 2 Select the file or the directory you wish to move 3 Press the Move button on the file management menu bar at the bottom of the page 4 Select the directory in which you wish to move the selected file Press Finish FINISH You have successfully moved a file within the Torrent VCG 11 5 Viewing Calls The Torrent VCG enables the owners of archived videoconferences to view their streams from the File Management section This allows the owner of the file to view the content before allowing public access to the general viewers l Select File Management from the Administration Interface Menu 2 Select the archived videoconference you wish to view 3 Press the View Call button on the file management men
50. in is the next screen to appear Refer to Figure 4 1 Figure 4 1 Torrent VCG Login Page TORRENTVCG Videoconferencing Gateway Please enter your account information ta log on to the system Login Password login Administration Manual 43 4 1 ACCESSING THE WEB INTERFACE Click the mouse cursor in the field labeled Login Type in your username administrator is the default user Click the mouse cursor in the field labeled Password Type in the password for your username administrator is the default password for the administrator account 8 Click the Login button The next screen to appear is Torrent VCG Administration Menu Refer to Figure 5 1 Ao 2 FINISH You are now logged into the Torrent VCG Administration Inter face You will perform the operations described in Chapters 5 12 from the Administration Interface Proceed to Chapter 5 to learn how to operate the Torrent VCG s Administration Options 44 Administration Manual Address Book The address book allows the Users of the Torrent VCG to create call tem plates These call templates can be called upon later from the Place Call Page of the Web Interface The address books can be used to specify the call format call addresses slide sets call descriptions recording options and security 5 1 Adding Address Book Entries 1 Select Address Book from the Web Interface Menu located on the left side of the web interface
51. ined in Section 3 1 2 Enterthe Serial Console password to activate the Serial Console Menu 3 Press 3 then Enter to select the Software Upgrade selection Press 1 then Enter to choose the ftp upgrade method 5 Enter the URL of the system image you wish to download into the Torrent VCG P 32 Administration Manual 3 3 UPGRADING SOFTWARE NOTE The Torrent VCG takes several minutes to upgrade to the latest soft ware version If the Torrent VCG gets interrupted during the install the old image is re loaded back onto the Torrent VCG Please consult StarBak before you begin the upgrade process 3 3 3 Using File Sharing to Upgrade Torrent VCG Software l Connectto the Torrent VCG serial console using the methods outlined in Section 3 1 2 Enterthe Serial Console password to activate the Serial Console Menu 3 Press3 then Enter to select the Software Upgrade selection 4 Press 2 then Enter to choose the ftp file sharing upgrade method 5 Follow the steps provided to point the Torrent to the intended folder from which you wish to share NOTE You must download the Torrent VCG upgrade file to a shared file directory or FTP directory before you begin the upgrade process Administration Manual 33 3 4 SETTING THE TIME AND system Es 3 4 Setting the Time Zone and System Time This section will describe how to set the local time zone section 3 3 1 for your Torrent VCG and how to set the internal
52. l ask you for a user name and password The user name is logs and the password is logs 3 Locate the log file you wish to download and export the file to the destination directory 88 Administration Manual Client Requirements The Torrent VCG is designed to function with a wide range of client side specifications However due to differences in browsers and operating sys tems it is nearly impossible to be compliant with every system in the user realm The following chapter outlines the known compatible systems and browsers for the Torrent VCG D 1 PC Requirements D 1 1 Compatible Browsers Microsoft Internet Explorer 5 5 and higher Mozilla 0 9 and higher Requires JVM Netscape 4 7x amp 6 1 and higher Not version 6 0 D 1 2 Compatible Media Players Microsoft Windows Media Player 6 4 Pre installed Win98 gt XP Apple QuickTime Player 5 0 and higher Real Networks Real One Player D 2 Macintosh Requirements D 2 1 Compatible Browsers Microsoft Internet Explorer 5 1 and higher Mozilla 0 9 and higher Requires JVM Netscape 4 7x amp 6 1 and higher Not version 6 0 D 2 2 Compatible Media Players Apple Quicktime 5 0 and higher Microsoft Windows Media Player does not work The required codec is not supported Administration Manual 89 D 2 MACINTOSH REQUIREMENTS 90 Administration Manual Reading the Logs The Torrent VCG is designed to function with a wide range of client side spec
53. licensed or distributed under any of the following licenses or distribu tion models or licenses or distribution models similar to any of the fol lowing 1 GNU s General Public License GPL or Lesser Library GPL LGPL 11 The Artistic License e g PERL 111 the Mozilla Public License iv the Netscape Public License v the Berkeley soft ware design BSD license including Free BSD or BSD style license vi the Sun Community Source License SCSL vii an Open Source Foundation License e g CDE and Motif UNIX user interfaces and viii the Apache Server license You may not reverse engineer decompile or disassemble the STARBAK SOFTWARE or MICROSOFT SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this lim itation You may permanently transfer rights under this EULA only as part of a perma nent sale or transfer of the PRODUCT provided the recipient agrees to the terms of this EULA 3 Termination Without prejudice to any other rights STARBAK and MICROSOFT may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must return the PRODUCT and all of its component parts including the STARBAK SOFTWARE and MICROSOFT SOFT WARE 4 Copyright and Patent Protection All title patents and copyrights to the STAR BAK SOFTWARE including but not limited to the accompanying printed materi als are owned by
54. line of the Torrent VCG This must be in URL format 70 Administration Manual 10 4 LINE SETTINGS ENTRY FIELD EXAMPLE h323 line1 h114 starbak net Email Alias The administrator uses this field to determine the Email Alias for this individual line of the Torrent VCG This must be in Email format EXAMPLE line h114 starbak net Max Bitrate This drop down menu determines the maximum allowed bitrate for this individual line This does not affect the other lines on the box If the administrator is changing the line configuration of Line 1 within the Torrent VCG and the Maximum Bitrate Menu is pulled down so that 768Kb s is chosen then Line 1 is unable to connect to video streams with a Bitrate higher than 768Kb s MMS Multicast This drop down menu allows the User to enable or dis able MMS multicasting within their network RTSP Multicast This drop down menu allows the User to enable or dis able RTSP multicasting within their network Auth Vid Codec Using this option the administrator enables this line of the Torrent VCG to connect to endpoints using the selected video codecs Auto Answer This drop down menu allows the administrator to not be present when incoming calls are being placed to the Torrent VCG This also allows the administrator to keep the Torrent VCG from automatically answering endpoints This helps prevent unwanted traffic from the Torrent VCG Auth Players This field allows the admi
55. ll be governed by and interpreted in accordance with the laws of the State of Ohio of the United States of America without regard to the laws of the State of Ohio governing conflicts of law Furthermore you understand and agree that this EULA shall be treated as though it was executed in Cuyahoga County of the State of Ohio and that any action or litigation relating to this EULA shall be instituted and prosecuted in the courts of competent jurisdic tion in the State of Ohio 2 Entire Agreement This EULA sets forth the entire understanding and license between you and STARBAK and MICROSOFT and may be amended only in a writ ing signed by all parties NO VENDOR DISTRIBUTOR DEALER RETAILER SALES PERSON OR OTHER PERSON IS AUTHORIZED TO MODIFY THIS EULA Contents General Installation 1 Torrent VCG Overview 17 1 1 What is the Torrent VCG 17 1 2 What Does the Torrent VCG Do 17 1 3 Torrent VCG Users 18 2 Installation 21 Items required for installing the Torrent 21 2 Physical Installation 21 3 Initial Configuration 25 3 1 Establishing a Serial Console Interface 25 3 1 1 Serial Interface Settings 25 3 1 2 Logging in to the Torrent VCG Serial Console 26 3 2 Torrent VCG Network Configuration 27 3 2 1 Automatic Configuration 27 3 2 2 Manual Configuration 28 3 3 Upgrading Software 30 3 3 1 Using http to Update Your Torrent VCG Software 30 3 3 2 Using ftp to Update Your Torrent VCG Software 30 3 3 3 Using File Sharing to Upgrade Tor
56. ls When turned on incoming IP calls will roll from a busy line to the first available line for the user selected If the user you select for call rollover has fewer lines than the number of licensed lines for the Torrent VCG the max number of incoming calls is the number of lines for that user Stated another way the maximum number of incoming IP calls is determined by the number of lines the selected user owns NOTE It is not recommended to use incoming call rollover for a Torrent VCG that is registered to a gatekeeper or that has more than just one or two users To turn on the call rollover feature use the following steps 1 Select System Configuration from the Administration Interface Menu Select Call Rollover from within the System Configuration submenu Using the Enable IP Call Rollover drop down menu select Yes Using the Select User drop down menu select the user you wish to receive incoming calls Press Submit Ei o FINISH You have successfully adjusted the telnet access for the Torrent OSA Administration Manual 55 8 2 CUSTOMIZING THE INTERFACE 8 2 Customizing the Interface The Torrent VCG allows the administrator to change the logo that is dis played in the call catalog and within the web interface This allows the Tor rent to be customized for a particular company or institution 8 2 1 Changing the Logo The Torrent OSA allows the administrator to add a company or affiliated logo to the web inte
57. mpt The default password for the Torrent VCG is administrator The Tor rent VCG Console Options screen will appear This is the Main Menu of the Torrent VCG s serial console interface NOTE To invoke the default response for console prompts press Enter at the command prompts FINISH You now have serial console access to your Torrent VCG 28 Administration Manual 3 2 TORRENT VCG NETWORK CONFIGURATION 3 2 Torrent VCG Network Configuration You may configure the Torrent VCG in either of two ways automatic con figuration or manual configuration If your network has a DHCP server you will be able to use the automatic configuration section section 3 2 1 If your network does not have a DHCP server you will need to use the manual con figuration section 3 2 2 3 2 1 Automatic Configuration The Torrent VCG Console Options Main Menu should be on the screen of your serial console at this point Refer to Figure 3 1 1 then press Enter to open the Configure networking sub menu The next prompt to appear is Hostname default local host NOTE You must make sure that your hostname corresponds with the obtained IP Address entered in the DNS Server If you do not have a DNS Server the IP Address of the Torrent VCG is a valid replacement 2 hostname you want for your Torrent Press Enter The next prompt to appear is Use BOOTP DHCP y n default yes 3 Type y then press E
58. n determine if you want the Torrent VCG to record the conference upon connection or manually If you are using a Polycom MGC in continuous presence mode or transcoding mode check the MGC Stream Mode box Using the Live Access field check whether you want the live access for this particular conference to be Public Password protected or no access Using the Replay Access field check whether you want the replay access of this conference to be Public Password protected or no access If you are making the live access or public access password protected enter the password into the designated entry field Using the check box provided determine whether or not to have the call viewer pop up when you place your call Press Place Call A call initiation progress page will appear showing you the status of the call setup Once the call connection is completed you will be taken to the call center A Call Viewer will be launched at this time if you checked that option in the Place Call menu Administration Manual Appendices Viewing Streams This section focuses on the viewers of the Torrent VCG live and archive streams The Torrent VCG is able to stream videoconferences in a combina tion of ways Live videoconferences can be viewed video only with video and chat or with video chat and slides all at once This enables the viewer to take an active role in the videoconference The viewer may also access the videoconferences throu
59. ner as the Live Access field except for it applies to the archived file once it is created This can be toggled later within the Saved Calls Sec tion of the Torrent VCG Chapter 11 Password This field is used for entering the password for the live and or replay access of the current call 48 Administration Manual My Account The Torrent VCG features the ability for users to change their personal options within their account A user can choose to change their Email address their default Media Player or change their password for the web interface 6 1 Change Email 1 Select My Account from the Web Interface Menu located on the left side of the web interface 2 Select Change Email from within the My Account Submenu located on the left side of the web interface 3 Enter the new email address for the current user into the entry field pro vided Press Next Step FINISH You have successfully changed the email address of the current user 6 2 Change Media Player This option allows the user to change the default player that is used when placing a call from the call center The user can select from the Windows Media Player Real One Player or the QuickTime Player 1 Select My Account from the Web Interface Menu located on the left side of the web interface 2 Select Change Media Player from within the My Account Submenu located on the left side of the web interface 3 Select the default media player by checkin
60. nistrator to limit the available player outputs of the live and archive streams The administrator can access to streams with a particular player by checking the designated box for that player Administration Manual T 10 4 LINE SETTINGS ENTRY FIELD Figurel0 1 Line Settings Page Line 2 1 E 164 2111 Configuring Line 1 H 323 Settings Line Number Streaming Options Authorized Players 12 COC CL COC RISP Multicast Disabled Authorized Video Codecs A Automatic Answer Enabled seconds windows Media M Administration Manual File Management The Torrent VCG allows the Administrator and Users to do their file man agement from the web interface The Administrator and Users can delete files edit calls read file information about calls move files and directories create directories export calls and view calls This chapter explains how to manage your files from within the web interface Figure 11 1 File Management Page Current Directory Name Star Time Duration Format Replay Access Size El Biology Lecture 2002 12 03 13 04 07 00 01 17 video public D Mark Hill Demo 2002 11 21 13 26 59 00 02 21 video chat slides public Physics Lecture 2002 11 25 13 53 22 00 07 58 video chat slides public mas STARBAK Test 2002 11 21 13 25 32 00 00 34 video chat slides public MB Steve Breinglinger Demo 2002 11
61. nter This command configures the Torrent VCG to automatically configure itself from the network The next screen to appear will be the Console Options Main Menu 4 You will be prompted to choose between different DNS host names for your Torrent VCG Please read the preceding note 5 Copy the IP address that is found at the top left corner of the Console Options Main Menu You will need to use it in Chapter 4 step 2 FINISH Your Torrent VCG is now configured to your network Proceed to section 3 3 Administration Manual 29 3 2 TORRENT VCG NETWORK CONFIGURATION 3 2 2 Manual Configuration Use this section 1f your network does not have a DHCP server The Torrent VCG Console Options Main Menu should be on the screen of your serial console at this point Refer to Figure 3 1 Items required for initial configuration of the Torrent VCG Consult your network administrator for the following items available IP address to give to the Torrent VCG Netmask Broadcast address Gateway address only required if your Torrent will be accessible from outside your local network Primary nameserver address optional Secondary nameserver address optional Either an ntp server or an rdate server address optional Type 1 then press Enter to open the Configure networking sub menu The next prompt to appear 1s Hostname default local host NOTE You must make sure that your hostname corresponds with the ob
62. ompliance with FCC regulations shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio and TV reception The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer can void the user s authority to operate this equipment This equipment is in compliance with Underwriters Laboratories UL and is UL listed End User License Agreement IMPORTANT READ CAREFULLY This Origin Server PRODUCT includes software product s and associated media printed materials and on line or electronic documentation STARBAK SOFTWARE licensed by StarBak Com munications Inc STARBAK and software and associated media printed mate rials and on line or electronic documentation MICROSOFT SOFTWARE licensed by Microsoft Corporation MICROSOFT The components of the PRODUCT may not be separated for individual use By using the PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA STARBAK and MICROSOFT are unwilling to license the STARBAK SOFTWARE and the MICROSOFT SOFTWARE to you In such event do not use the PRODUCT Instead promptly contact the manufacturer of the PRODUCT for instructions on return of the unused PRODUCT for a refund ANY USE OF THE PRODUCT CONSTITUTES YOUR AGREEMENT WITH THE TERMS OF THIS EULA OR RATIFICATION OF ANY PREVIOUS CONSEN
63. ote Storage Options Menu Press Enter 38 Administration Manual 3 7 ENTERING A NEW SOFTWARE KEY 2 Enter the label of the NFS mount profile you wish to remove Press Enter NOTE You must make sure the NFS mount is detached before removal FINISH You have deleted an NFS Mount 3 6 4 Attaching an NFS Mount 1 4 to select Attach an NFS Mount from the Remote Stor age Options Menu Press Enter 2 Enter the label of NFS mount you wish to manually attach Press Enter FINISH You have attached your NFS mount 3 6 5 Detaching and NFS Mount 1 5 to select Detach and NFS Mount from the Remote Storage Options Menu Press Enter 2 Enter the label of the NFS mount you wish to manually detach Press Enter FINISH You have detached your NFS mount 3 7 Entering a New Software Key With the use of Software keys StarBak Communications provides the admin istrator the opportunity to add new lines to their Torrent VCG The software key needs to be in place before the Torrent VCG will function correctly The administrator can enter this code into the serial console or directly into the web interface l The Torrent VCG Console Options Main Menu should be on screen of your serial console at this point Refer to Section 3 1 2 Type 8 into the serial console Press Enter 3 Enter in the software key given to you from StarBak Communi cations This is case sensitive so make sure you caref
64. ou wish for the Torrent VCG to automatically attach to the NFS mount every time you reboot the Torrent VCG By selecting yes the NFS mount will not appear for the first time until after the next reboot of the Torrent VCG Select No if you wish to manually attach the NFS mount See sections 3 6 4 and 3 6 5 on attaching and detaching an NFS mount FINISH Your new NFS mount has been created 3 6 2 Changing Options for an NFS Mount 1 2 to select Change Options for an NFS Mount from the Remote Storage Options Menu Press Enter 2 Enter the label of the NFS mount profile you wish to change Press Enter Enter the new label for the NFS mount profile Press Enter Enter the new remote host for the NFS mount Press Enter Enter the new remote path for the NFS mount Press Enter Enter the new directory for the NFS mount Press Enter Enter y or n to decide whether you want NFS mount to connect on bootup Select yes if you wish for the Torrent VCG to automatically attach to the NFS mount every time you reboot the Torrent VCG By selecting yes the NFS mount will not appear for the first time until after the next reboot of the Torrent VCG Select No if you wish to manually attach the NFS mount See sections 3 6 4 and 3 6 5 on attaching and detaching an NFS mount MO B FINISH Your NFS mount has been changed 3 6 3 Removing an Existing NFS Mount 1 Type to select Remove an Existing NFS Mount from Rem
65. rcuits are not overloaded consider the nameplate rat ings of all the connected equipment and ensure you have overcurrent protec tion c Ensure the equipment is properly grounded particularly any equipment connected to a power strip d Do not place any objects on top of the Torrent VCG 7 Browsers Both Netscape Navigator and Microsoft Internet Explorer have bugs that can cause intermittent unexplained failures When using a Web browser to interact with your Torrent VCG you may occasionally experience a browser failure Released product versions of the browsers are usually more reliable than beta versions and later versions typically work the most reliably A browser program failure although annoying does not adversely affect your Torrent VCG s data The Torrent VCG has been tested with both Netscape Navigator and Microsoft Internet Explorer and the list of compatible brows ers can be found in Appendix E Client Requirements Regulations and Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 or 18 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions In order to maintain c
66. rent VCG Software 31 3 4 Setting the Time Zone and System Time 32 3 4 1 Setting the System Time Using ntp 32 3 4 2 Setting the System Time Using rdate 32 3 4 3 Setting the System Time Manually 33 3 5 Changing the Console Password 34 3 6 NFS Mounted Storage 35 3 6 1 Creating a New NFS Mount 35 3 6 2 Changing Options for an NFS Mount 36 3 6 3 Removing an Existing NFS Mount 36 3 6 4 Attaching an NFS Mount 37 3 6 5 Detaching an NFS Mount 37 3 7 Entering a New Software Key 37 3 8 Exiting the Serial Console Interface 38 Web Interface 4 Interface Access 41 4 1 Accessing the Administration Interface 41 5 Address Book 43 5 1 Adding Address Book Entries 43 5 2 Editing Address Book Entries 43 5 3 Deleting Address Book Entries 44 5 4 Address Book Entry Field Descriptions 45 6 My Account 47 6 1 Change Email 47 6 2 Change Media Player 42 6 3 Change Line Settings 43 6 4 Change Password 48 7 Slide Management 51 7 1 Add a Slide Set 51 7 2 Upload Power Point Presentation 52 7 3 Edit Slide Set 53 7 4 Delete Slide Set 54 8 System Configuration 55 8 1 Call Rollover 55 8 2 Customizing the Interface 56 8 2 1 Changing the Logo 56 8 2 2 Changing the Support Email Address 56 8 3 Gatekeeper Registration 57 8 4 License Information 58 8 5 Managing Services 58 8 6 Multicast Range Configuration 59 8 7 SNMP Configuration 60 8 8 Streaming Configuration 60 8 9 Telnet Configuration 61 8 10 Time Synchronization 62 9 System Information 63 9 1 U
67. rface l Select System Configuration from the Administration Interface Menu 2 Select Customize Interface from within the System Configuration submenu 3 Press the Browse button to locate the desired logo 4 Once you find the logo highlight the logo and press the Open button to select the logo 5 Press the Upload File button to load the image to the Torrent OSA FINISH You have successfully personalized the Torrent OSA Interface 8 2 2 Changing the Support Email Address l Select System Configuration from the Administration Interface Menu 2 Select Customize Interface from within the System Configuration submenu 3 Type the new support email into the designated entry field Press Change Support Email FINISH You have successfully changed the support email address 56 Administration Manual 8 3 GATEKEEPER REGISTRATION 8 3 Gatekeeper Registration The Torrent VCG can register with a gatekeeper as an endpoint or as a ser vice Service registration allows H 323 zone administration of the Torrent VCG NOTE The number of aliases that can be registered by the Torrent VCG 15 limited to 36 when NOT in service registration mode Because of this STARBAK Communications recommends the use of service registration whenever possible l Select System Configuration from the Administration Interface Menu 2 Select Gatekeeper Registration from within the System Config uration submenu Enter the IP address for the G
68. s book entry from within the address book table FINISH You have successfully deleted an address book entry from the Tor rent VCG 46 Administration Manual 5 4 ADDRESS BOOK ENTRY FIELD Figure 5 1 Address Book Entry Page Call Hame TestCall Call Address 39 95 201 C Video Only C Video amp Chat Video amp Slides Video Chat Slides BETTE Saved Slidesets Call Description Record Record Options Record Now Manual Record MGC Stream Mode 1 Call Format security C Mane Public Password Replay Access C None Public Password Call Replay Password Launch Call Viewer Upon Call Completion Add To Address Book Open Address Book 5 4 Address Book Entry Field Descriptions Call Name This field is used to uniquely describe the address book entry for storage within the Address Book Call Address The administrator uses this field to enter in the appropriate address of the destination endpoint This field accepts E 164 Aliases H 323 Aliases E mail Aliases and URL Aliases Bitrate The bitrate field represents the maximum bitrate the Torrent VCG will accept for this particular address book entry If the destination endpoint 1s configured for a lower bitrate then the Torrent VCG will negotiate down to that bitrate Call Format The administrator can choose which type of call setup within this field This is helpful when a particular endpoint is usu ally u
69. sage Statistics 63 9 1 1 Streaming Bandwidth Summary 63 9 1 2 Active Stream List 63 9 1 3 Active Multicast List 64 9 2 General Information 64 9 3 Logs 64 9 3 1 Retrieving Logs from the Web Interface 64 9 3 2 Retrieving Logs Using FTP 64 9 4 Network Diagnostics 65 9 5 Storage Utilization 65 10 Users 67 10 1 Adding Users 67 10 2 Editing User Accounts 68 10 2 1 Editing User Information 68 10 2 2 Adding Lines to Users 68 10 2 3 Editing User Line Settings 69 10 2 4 Deleting User Lines 70 10 3 Deleting Users 70 10 4 Line Settings Entry Field Descriptions 70 11 File Management 73 11 1 Deleting Files 73 11 2 Editing Calls 73 11 3 File Information 74 11 4 Moving Files 74 11 5 Viewing Calls 74 11 6 Adding Directories 75 11 7 Exporting Calls 75 12 Call Center 77 13 Placing Calls 79 Appendices A Viewing Streams 83 A l Accessing the Catalog Page 83 A 2 Joining Live Calls 84 A 3 Viewing Archived Conferences 84 B Firewall Reference 85 B 1 Torrent VCG Port Reference 85 B 2 QuickTime Streaming Ports 85 B 3 Windows Media Streaming Ports 86 C Telnet FTP Features 87 C 1 Using Telnet 87 C 2 Using FTP 87 C 2 1 Using FTP to Export Videoconferences 87 C 2 2 Using FTP to Export Log Files 87 D Client Requirements 89 D 1 PC Requirements 89 D 1 1 Compatible Browsers 89 D 1 2 Compatible Media Players 89 D 2 Macintosh Requirements 89 D 2 1 Compatible Browsers 89 D 2 2 Compatible Media Players 89 General Installation
70. sed for a certain type of call Slide Set This drop down menu allows the administrator to choose which slide grouping to include with the videoconference Administration Manual 47 5 4 ADDRESS BOOK ENTRY FIELD Call Description The administrator or user can use this field to enter a brief description of the conference that 1s being recorded MGC Stream Mode This check box allows the Torrent VCG to com pensate for using an Accord MGC in transcoding modes The Accord MGC can cause audio and video to not be synchronized within the Torrent VCG streams This mode allows for the correc tion of this problem Record Options The Record Now option is for recording conferences as soon as the VCG is connected The Manual Record option 1s so the administrator or moderator can start and stop recording the conferences during the calls Live Access The None option allows the moderator to connect to a vid eoconference without streaming the conference out to the internet This can be used to monitor conferences or to just record a confer ence without streaming 1t live The Public option allows the administrator to make the videoconference available for streaming to anyone who visits the catalog page The Password option lets the administrator decide who can have access to the live streams by password protecting it before the call 1s placed Replay Access The Replay Access field is used in the same man
71. t VCG The administrator is the landlord of the Torrent VCG The administrator gains all the functions of the Torrent VCG such as log access file exporting file deletion placing calls recording calls etc The main feature that sepa rates the administrator from the moderator is that the administrator has the ability to create moderator accounts to reside under his control Through log ging and bandwidth monitoring the administrator can track the use of the Torrent VCG and care for its use The moderator has all the abilities of the administrator except the ability to change the system settings such as changing the license key restarting the H 323 module creating other moderators and more importantly they do not have access to the security features of the Torrent VCG 20 Administration Manual Viewers are the people who will watch the streams from the stream catalog They can watch live calls in progress or watch archived calls They only have access to these calls upon permission from the administrator or moder ator The following chapters will outline and describe the use of the box for all of the users of the Torrent VCG Administration Manual 21 22 Administration Manual Installation Packing Contents Torrent VCG RJ45 straight through cable RJ45 to DB9 serial crossover adaptor Power Cable Manual This Document License Key Document Warranty Information Registration Card Items required for installing
72. t Time Synchronization from within the System Configura tion submenu 3 Enter the Time Host that will be used to synchronize the system time of the Torrent VCG into the provided entry field 4 Check the box for the protocol type of the Time Host 5 Check the box marked Persistent if you desire frequent time updates 6 Press Next Step FINISH The next page will confirm the changes made to the system time You have successfully changed the system time of the Torrent VCG 62 Administration Manual System Information The Torrent VCG allows the administrator or moderator to change their account information This information includes their E mail password and the default media player used at call connection 9 1 Usage Statistics The Usage Statistics section allows the administrator to check the bandwidth and streaming activity on the Torrent VCG The administrator has the ability to check the Streaming Server Connection Summary the Streaming Band width Summary the Active Stream List and the Active Multicast List These tables are just a summary of the statistics involved in each report 9 1 1 Streaming Bandwidth Summary The following statistics break down the connections to the Torrent VCG by bandwidth and connections 1 Select System Information from the Administration Interface Menu 2 Select Usage Statistics from within the System Information sub menu 3 Select Streaming Bandwidth Summary from within the Usa
73. tained IP Address entered in the DNS Server If you do not have a DNS Server the IP Address of the Torrent VCG is a valid replacement 2 30 Type the hostname you want for your Torrent VCG Press Enter The next prompt to appear is Use BOOTP DHCP y n default yes Type n then press Enter The next prompt to appear is IP address Type the IP address designated for your Torrent VCG Press Enter The next prompt to appear is Netmask default 255 255 255 0 Type the netmask IP address for your Torrent VCG Press Enter The next prompt to appear is Broadcast address default 92 168 1 255 Type the broadcast IP address for your Torrent VCG Press Enter The next prompt to appear is Gateway address Administration Manual 3 2 TORRENT VCG NETWORK CONFIGURATION Type the gateway IP address for your Torrent VCG Press Enter The next prompt to appear is Primary nameserver Type the IP address of the primary nameserver DNS for your Torrent VCG Press Enter The next prompt to appear is Sec ondary nameserver NOTE The secondary nameserver address 1s not required but can be included for redundancy 9 10 Type the IP address of the secondary nameserver for your Tor rent VCG Press Enter The next screen to appear is the Torrent VCG Console Options Main Menu Copy the IP address that is found at the top left corner of the Console Options Main Menu You will need to use it in Chapter 4 Step 2 FINISH
74. tes Also the administrator can download W3C compliant logs from the FTP server of the Torrent VCG for use in web tracking software 9 3 1 Retrieving Logs from the Web Interface l Select System Information from the Administration Interface Menu 2 Select Logs from within the System Information submenu 3 Check the box of the Log Type you wish to retrieve Press Next Step 4 Enter the time at which you wish the logs to begin into the desig nated entry fields OR select a time offset in the lower fields Press Next Step 5 Enter the time at which you wish the logs to end into the desig nated entry fields OR select a time offset in the lower fields Press Next Step 64 Administration Manual 9 4 NETWORK pi DIAGNOSTICS 6 A text file will appear on the web interface of the Torrent VCG To save the file to your hard drive press Save File 9 3 2 Retrieving Logs Using FTP 1 Negotiate a connection to the Torrent using FTP 2 Log into the Torrent using the username logs and the password logs Retrieve the desired log files from the Torrent VCG 4 FTP connection to the Torrent 09 9 4 Network Diagnostics The Torrent VCG allows the administrator to check the network diagnostics of an intended videoconference participant 1 Select System Information from the Web Interface Menu 2 Select Network Diagnostics from within the System Information sub menu 3 Using the
75. the Torrent l S A Phillips head screwdriver if you plan to rack mount the Torrent VCG A computer which can be used as a serial console This computer must have a serial terminal emulation package or a serial dumb terminal The included serial adaptor cable to connect the computer or terminal to the Torrent VCG and the RJ45 straight through cable A vacant 120 volt power outlet An RJ45 Ethernet connection to your network An Assistant for mounting the Torrent VCG This Manual Figure 2 1 Rear Panel of Torrent VCG P B 8 CO p wm ETHO 10101 A Eth2 Gig Ethernet Port B 100 Mbps Ethernet Port C 100 Mbps Ethernet Port D 10101 Serial Port E Auxiliary Card Port F Rear Fan G Possible Future Enhancements Administration Manual 23 2 1 PHYSICAL INSTALLATION 2 1 Physical Installation This section describes the process of placing your Torrent VCG into a com puter rack and how to connect the serial and network interfaces and the power cord l Remove the packaging material surrounding the Torrent VCG 2 Inspect the Torrent VCG for obvious exterior damage caused during shipping 3 Have an assistant hold the Torrent VCG in the rack where you want to place it The rear end of the Torrent VCG should be the first into the rack The front end with the StarBak logo should be at the front of the rack NOTE Check to make sure you can access the serial RJ45 Eth
76. the slots can be config ured individually to the Administrator s preferences to ensure there are no conflicting settings l Select System Configuration from the Administration Interface Menu 60 Administration Manual 2 Select Streaming Configuration from within the System Con figuration submenu 3 Read the message provided on the screen then press Continue 4 Click on the Call Slot you wish to change 5 Enter in the Multicast IP Address that will be used to stream the multi cast signal into the designated entry field 6 Enter the MMS Server port for the Torrent VCG into the designated entry field 7 Enter the Audio Port for the stream into the designated entry field 8 Enter the Video Port for the stream into the designated entry field 9 Enterthe TTL into the designated entry field 10 Press Continue if you wish to keep configuring more ports within the Torrent VCG otherwise press Finish Figure 8 3 Streaming Configuration Call Slot E FE mE 4 Ate 2240067 2240167 2240267 2240367 22404 67 MMS Server 47190 47200 47210 47220 47230 RTSP Audio 47192 47202 47212 47222 47232 RTSP Video 47194 47204 47214 47224 47234 TTL 10 10 10 10 10 Call Slot 6 8 9 10 Ms 2240 567 224 0 6 67 224 0 7 67 224 0 8 67 224 0 9 67 MMS Server 47240 47250 47260 47270 47280 RTSP Audio 47242 47252 47262 47272 47282 RTSP Video 47244 47254 47264 47274 47284 TTL 10 10 10 10 10
77. torage The Torrent VCG provides the administrator with the ability to attach NFS mounted storage From the Remote Storage Options Menu the administra tor has the ability to create and delete an NFS Mount as well as manually attach and detach storage 1 The Torrent VCG Console Options Main Menu should be on the screen of your serial console at this point Refer to Section 3 1 2 Type 6 then press Enter The next menu to appear is the Remote Storage Options Menu Refer to Figure 3 2 Figure 3 2 Remote Storage Options Menu Torrent Remote Storage Options Create a new NES mount Change options for NES mount Remove an existing NFS mount Attach an HFS mount Detach an NFS mount Heturn to console 3 6 1 Creating a New NFS Mount 1 Type 1 to select Create a New NFS Mount from the Remote Storage Options Menu Press Enter See Figure 3 2 2 Provide a label that will uniquely identify the NFS mount pro file Press Enter 3 Enter the hostname of the NFS Server you wish the Torrent VCG to attach to EXAMPLE nfsserver yourdomain com 4 Provide the Remote Path for the NFS mount Press Enter EXAMPLE home swanson samsonite Administration Manual 37 3 6 NES MOUNTED STORAGE p 5 Provide the name of the directory that you wish to designate as your NFS mount This will be the directory that appears on the Torrent VCG Press Enter 6 Select whether the Torrent will attach to the NFS on bootup Select yes if y
78. ttings on the Torrent VCG Administration Manual 69 10 2 4 Deleting User Lines Select Users from the Administration Interface Menu Select Edit from within the User submenu Select Delete Line from the Edit Submenu Select the User whose line you wish to delete Press Next Step Select the line you wish to delete from the User Press Delete Line A confirmation page appears with the User s line settings you are about to delete Press Confirm Line Deletion E FINISH You have successfully deleted a User s line from the Torrent VCG 10 3 Deleting Users Select Users from the Administration Interface Menu Select Delete from within the User submenu Select the User you wish to delete Check the Remove all files box if you wish to delete all of the User s files 5 A confirmation page will appear that shows you the User you are about to delete Press Next Step A s FINISH You have successfully deleted a User from the Torrent VCG 10 4 Line Settings Entry Field Descriptions E 164 Alias The administrator uses this field to determine the E 164 Alias for this individual line of the Torrent VCG This must be a numeric value H 323 Alias The administrator uses this field to determine the H 323 Alias for this individual line of the Torrent VCG This must be in alpha numeric format EXAMPLE Torrent VCG Line 1 URL Alias The administrator uses this field to determine the URL Alias for this individual
79. u bar at the bottom of the page 4 Anew browser page will open with the Torrent VCG Call Viewer play ing the selected archived conference FINISH You have successfully viewed a call within the Torrent VCG 11 6 Adding Directories When a new user 1s created the Torrent VCG creates a new directory for that user within the root directory of the Torrent VCG However new directories may be needed for file management The Torrent VCG allows you to create new directories within the File Management section of the Web Interface 1 Select File Management from the Administration Interface Menu 2 Press the Add Directory button on the file management menu bar at the bottom of the page 3 Enter the name of the new directory in the designated entry field Press Finish 4 A confirmation page will appear showing the path of the new directory Press Return to File Management Administration Manual 75 FINISH You have successfully created a new directory within the Torrent VCG NOTE The directory is created in the user s root directory by default Per form the steps outlined in section 11 4 to move the new directory a new loca tion 11 7 Exporting Calls When a new user 1s created the Torrent VCG creates a new directory for that user within the root directory of the Torrent VCG However new directories may be needed for file management The Torrent VCG allows you to create new directories within the File Manag
80. ully enter in the code key Press Enter when done Administration Manual 39 3 8 EXITING THE SERIAL consoLk ivTERFACE EW w FINISH The Torrent VCG Serial Console will now display the Main Menu without displaying the system is offline 3 8 Exiting the Serial Console Interface The Initial Configuration of your Torrent VCG is now finished You may log out of the serial console 1 The Torrent VCG Console Options Main Menu should be on the screen of your serial console at this point Refer to Figure 3 1 2 4 then press Enter 3 This will end your console access but the serial console inter face will still be connected FINISH You are now logged out of the Torrent VCG console and ready to proceed to Section 2 Web Interface starting with Chapter 4 40 Administration Manual Administrator Section Web Interface Interface Access This Chapter explains how to use your web browser to access the Torrent VCG s Web Interface Please note that the passwords for the web interface and the serial console are separate passwords 4 L Accessing Web Intertac 1 Open a web browser on a computer that has access to the net work where your Torrent resides 2 Type the IP address port number 8080 of your Torrent VCG in the location box of the browser Example http 71 132 99 22 8080 2 Type the DNS name that you have assigned to your Torrent Example http TorrentYourDomain com 8080 3 Torrent Log

Torrent CE Administration Manual

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