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Balboa GL and GS Spa Control Troubleshooting & Service Manual

1. Test sensor and replace if bad Please see Testing the Sensor Set Page 41 Test sensor and replace if bad Please see Testing the Sensor Set Page 41 SLP will appear solid on the display when the temperature is not current SLP will alternate with the temperature when the temperature is current Test sensor and replace if bad Please see Testing the Sensor Set Page 41 Test sensor and replace if bad Please see Testing the Sensor Set Page 41 DO NOT ENTER THE WATER Remove the spa cover and allow water to cool At 107 F approximately 41 7 C the spa should automatically reset If spa does not reset shut off the power to the spa Press any button to leave Standby Mode and return to normal operation The spa is operating in Temperature display is current after pump has Standard Mode been running for at least 2 minutes POWER DOWN SPA IMMEDIATELY DO NOT ENTER THE WATER Every 30 days 3 Test amp reset per manufacturer s instructions Reminder Suppress in User Preferences 2 TREAT WOOT Every 180 days 3 Clean and condition wood per manufacturer s instruc tions Reminder Suppress in User Preferences 2 1 On some systems even when spa is shut down some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed 2 Please see the User Manual of the specific panel that the Reminders need to be suppressed 3 This is a Reminder Message
2. 4 Remove the system door cover 5 Remove the nuts securing the copper straps to the heater assembly s terminal connectors Be sure to use a supporting end wrench on the lower nut Otherwise excessive torque may be occur on the straps and put undue stress on the PCB 6 Remove the heating assembly sensor wires and replace if necessary 7 Remove both nuts that secure the element in place 8 Remove the heater assembly Keep the lower nut from turning by supporting it with another end wrench 42 Message Temperature not current in Economy or Sleep mode Configuration error Spa cannot start up EHANGE As needed 3 INE RAL LA TL HS ER EHEEK PH Every days 3 Every 7 days 3 LK SANITIZER Mieaning Frequency Panel Message Reference Guide Action Required In Economy or Sleep mode the pump may be off for hours outside a filter cycle If you wish to see the current spa temperature either switch to Standard mode or turn Jets 1 on for 2 minutes Please see Diagnosing Topside Control Panels Page 16 Please see Diagnosing Topside Control Panels Page 16 Install new Mineral cartridge Reminder Suppress in User Preferences 2 Test and adjust pH chemical levels per manufacturer s instructions Reminder Suppress in User Preferences 2 Test and adjust sanitizer chemical levels per manufacturer s instructions Reminder Suppress in User Preferences 2 EHKSUM FAIL F
3. e STANDARD Mode maintains set temperature Std will be displayed momentarily when you switch into otandard Mode ECONOMY Mode heats the spa to the set temperature only during filter cycles Een will display when water temp is not current and will alternate with water temp when the pump is running SLEEP Mode heats the spa to within 10 C 20 F of the set temperature only during filter cycles 5 P will display when water temp is not current and will alternate with water temp when the pump is running Mode Prog 500DZ e Mode is changed by pressing Warm or Cool then pressing Mode Prog button e Standard Mode maintains set temperature and the STANDARD icon will be displayed ECONOMY Mode heats the spa to the set temperature only during filter cycles Fen will display when water temp is not current and will alternate with water temp when the pump is running The ECONOMY icon will be displayed e SLEEP Mode heats the spa to within 10 C 20 F of the set temperature only during filter cycles SL P will display when water temp is not current and will alternate with current water temp when the pump is running 37 GS Panel 500 Series and Operation cont FILTER CYCLES Preset Filter Cycles 500Z e The first preset filter cycle begins 6 minutes after the Spa Is energized The second preset filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 or 8 hours or for continuous filtration indicated by F
4. Note All Messages may not appear on your panel 4 BALB water grounmp 2008 Balboa Water Group All rights reserved Tustin Ca 92780 714 384 0384 40921 RevA October 31 2008
5. a display such as H 5E may appear next If your system is using the generic Balboa m no heater type display will appear e Pr or PRIMING MOTE will appear to signal the start of Priming Mode At this point the power up sequence is complete Refer to the User Guide for the ML Series panel on your system for information about how the spa operates from this point on 33 VL Series Panels For use with GS Systems VL Panel Line up Time Balboa Blower m P edP Y VL802D Mode Prog Jets 1 Phone Plug RJ Type VL GS Connector Time Balboa Warm Blower ca po LT 5 C ST DELUXE SYSTEMS VL80ID Mode Prog Cool Jets 1 VL702S Blower Ballioa Warm ET PN dv Bo pe P o ver E O C e a T lt W L Heat ES E cay 4 T T 3o Vv Se 4E oS L 3 a V Jets 1 Jets 2 VL70IS VL700S STANDARD SYSTEMS 2 Balhoa Jets Ies Warm ez R lt sib J Mod y ode Ge L 3m d v Jets Blower Light Heat Y Cool VL600S 34 VL406U VL402 VL403 VL404 VL406T VL401 zs Balboa Jets fae F Pc Light 3 Heat Y Balboa i Note S La 04 seco VL404 and VL403 have red LED s on black background Blower Jets Temp Light Blower ES Balboa sut e B ala 19 D 15 d Blower Jets Temp Light VL200 VL240 L260 VL400 Balboa 37 ER Jets DUPLEX SYSTEMS Phone Plug
6. care to be sure the connectors on the Important right side of the board clear the enclosure openings as DO NOT REMOVE AND REPLACE THE CIRCUIT BOARD the board is installed UNLESS THE FAULT HAS POSITIVELY BEEN DETER Caution Do Not Overtighten this screw MINED TO BE THE CIRCUIT BOARD e Install all screws which mount the board to the system HOW TO REMOVE A SYSTEM CIRCUIT BOARD dri e Reconnect all wires and slip on connectors NOTE Before you begin labeling all wires to be removed e estore power to the spa at the main breaker may help speed up reinstallation The wiring diagram should e Test to make sure all functions work correctly always be used to ensure proper wire placement e Shut OFF line power to the spa at the main circuit breaker panel Do not attempt to service a spa without A Important shutting off the power Serious injury or damage may p result DO NOT REMOVE AND REPLACE THE CIRCUIT BOARD Disconnect all wires and slip on connectors as UNLESS YOU HAVE TESTED ALL OTHER COMPONENTS necessary to remove the board USNC TIE PROSLE aa T BOARD IS ACTUALLY e Remove all the screws which mount the board to the system enclosure e Remove the board from the plastic stand offs by gently squeezing the locking flange on each stand off with a pair of pliers The board should now be free and can be removed from the system box ETT QI CIT pee TETIDA pa es GS500Z Board 40 Testing the Sensor Set Check sensor wires for
7. dimmable 2 If a fiber optic light with wheel is installed press the Light button once to start the light and wheel press it again to stop the wheel and then again to turn the light off 3 If a fiber optic light without a separate wheel stop is installed press the Light button to turn it on and off Again both a spa light and a fiber optic light may be used simultaneously on the EL8000 and EL5000 systems with a different panel If any light is left on it will automatically turn off after a fac tory programmed time period Ozone optional ML400 On most systems the ozone generator if installed runs during filter cycles except when pump 1 is operating at high speed on a non circ system and during clean up cycles On some systems the ozone generator operates whenever the pump runs If your system is configured with the optional ozone sup press feature the ozone generator will turn off for 1 hour any time a function button Jets Jets 2 Blower etc is pressed Clean up Cycle optional ML400 When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower Is turned off or times out The pump and the ozone genera tor will run for one to four hours depending on the system On some systems you can change this setting see User Preferences section Freeze Protection ML400 If the temperature sensors within the heater detect a low enough temperature then the pump
8. run Rd Dolphin II Address When set to Ad no addressing is used Use this setting for a Dolphin I or for a Dolphin II which is set for no address which is the Dolphin II factory default When set to Ad i through Ad 1 the number is the address see your Dolphin II manual for details 32 Editing User Preferences ML400 View the setting The left two characters before the decimal point tell you what setting youre viewing or editing the right most character after the decimal point tells you the value of that setting for example 4 for Yes or a for No If the value Is flashing youre editing it If the value is not flashing youre Just viewing It Press Jets to switch editing of the value on flashing or off not flashing Once youre editing the value it s flashing use the Temp buttons to change the value to the one you want After you change the value you must press Jets again to stop the flashing before the change will register and before you can view or edit another setting If you dont interact with the menu for more than 30 seconds It may time out If you press Light to back out of the menu or pause long enough for it to time out while a value was flashing the changes you were making to that setting are not remem bered But changes you previously made to other settings will be in effect Any User Preferences that you change will stay in effect forever or unti
9. the display e Three numbers in a row which are the SSID the System Software ID The third display of these numbers is the Software Version which should match the version of your system For example if these three numbers are 77 E 7 3B that is a VS511SZ at version 38 e Displayed next is 6 U indicating the system is configured for a heater between 3 and 6 kW or 2 indicating the system is configured for a heater effectively between 1 and 3 kW ZH should appear for all VS models running at 240VAC IE should appear for all VS models running at 120VAC as well as all GS models A heater which is rated at 4 kW at 240VAC will function as a 1 kW heater at 120VAC e PD will appear to signal the start of Priming Mode At this point the power up sequence is complete Refer to the Reference Card for the GS System model of your spa for information about how the spa operates from this point on including how to adjust the Time of Day if using a Serial Deluxe style panel jg J vsso0z P N 22972 REV D S Vac MADE IN U S A A SEN B 39 Changing a System Circuit Board U HOW TO REPLACE A SYSTEM CIRCUIT BOARD Important e Check all jumpers and dip switch positions on the new Be sure to turn the power off before replacing any board Make sure they are in the same position as the component especially a circuit board old board e Make sure the new board snaps in place on the plastic d stand offs Use
10. DIP switches which have been assigned to pump 3 and blower is not supported on this system Power Up Display Sequence Upon power up you should see the following on the display e Three numbers in a row which are the SSID the System Software ID The third display of these numbers is the Software Version which should match the version of your system For example if these three numbers are OO 44 2B that is a Mach 3 EL8000 at version 26 e Jf there is a Configuration Error the C E E message see above will appear at this point and none of the messages below will display Otherwise what comes next is e An indication of either the input voltage detected EL1000 EL2000 or the heater wattage range supported EL8000 GL2000 GL8000 e Heater wattage display means the system supports a heater from 1 kW to 3 kW 3 E means the system supports a heater from 3 kW to 6 kW 3 2 means the system supports a 3 kW heater only These ranges may be modified slightly in the case of special heaters which the next bullet covers e Input voltage display A system showing ZHE supports 3 kW to 6 kW heaters A system showing L7 supports the very same heaters although at 120V those heaters will function at only 1 4 of their 240V rated wattage The system shows only either 24 7 or Ig LT as a general indication of input voltage it does not show the bee input voltage e f your system is using a special type of heater
11. E The default filter time is 2 hours e lo program press Temp then Jets 1 Press Temp to adjust Press Jets 1 to exit programming e For non circ systems low speed pump 1 and the ozone generator if installed run during filtration e For circulation systems the circ pump and the ozone generator if installed run 24 hours In hot environments the circ pump may turn off for 30 minute periods except during filter cycles At the beginning of each filter cycle all other equipment will run briefly to purge the plumbing Preset Filter Cycles 500SZ e The first preset filter cycle begins 6 minutes after the spa is energized The second preset filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 or 8 hours or for continuous filtration indicated by E LE The default filter time is 2 hours for non circ systems and 4 hours for circ systems e lo program press Warm or Cool then Jets 1 Press Warm or Cool to adjust Press Jets 1 to exit programming e n hot environments the circ pump may turn off for 30 minute periods except during filter cycles At the beginning of each filter cycle all other equipment will run briefly to purge the plumbing 38 Preset Filter Cycles 500DZ e The first preset filter cycle starts at 8 00 AM and ends at 10 00 AM The second preset filter cycle starts at 8 00 PM and ends at 10 00 PM e Fornon circ systems low speed pump 1 and the ozone gen
12. ML550 551 554 Panel Operation Please refer to the following User Guides for more detailed information ML551 ML554 User Guide P N 40632 99 ML 550 User Guide P N 40569 99 bie gt X Balia SDD IU ff 1 Jets 2 Blower ML551 Cool ML554 ML550 Cool Warm ML500 551 554 Press the Cool or Warm button once to display the set temperature Fach time either button is pressed again the set temperature will increase or decrease depending on which button is pressed After three seconds the LCD will automatically display the last measured spa temperature Mode 3 ML500 551 554 This button is used to switch between Standard Economy and Sleep modes Press Mode to enter mode programming press Cool to cycle through to desired mode LCD flashes until confirmed then press Mode to confirm selection Sleep mode heats the spa to within 11 C 20 F of the set temperature only during filter cycles 54 P will appear on the display until mode is changed Standby Mode Pressing Cool or Warm followed by Blower or Jets 2 or Aux will turn off all spa functions temporarily This is helpful when changing a filter Pressing any button exits Standby mode On some systems the Jets 1 button will control the pump in Standby Mode Drain Mode In this case press any other button to exit System will revert to previous mode after 1 hour Jets 1 Press the Jets 1 button once
13. RJ Type VL GS Connector 35 GS Panel 500 Series and Operation Please refer to the User Guides for additional information 500 Z Series User Guide P N 40789 500 SZ Series User Guide P N 40790 500 DZ Series User Guide P N 40788 500Z Series Panel Warm Cool Mode 500SZ Series Panel Warm Cool Mode Prog Time a M R A SR S P t Wry SS v 500DZ Series Panel Initial Start up Your spa will enter Priming Mode P when it is energized During Priming Mode press Jets button s repeatedly and be sure all pumps are free of air Priming Mode lasts less than 5 minutes Press Temp to exit After Priming Mode the spa will run in Standard Mode see Mode section some panels may not have a Temp button On these panels the Set Warm or Cool buttons are used The pump responsible for heating and filtration pump 1 low speed on non circ system or the circ pump on circ systems will be referred to simply as the pump In multi button sequences if the buttons are pressed too quickly in sequence they may not register 36 Light Note Button shapes and labels may vary Jets Blower Light Note Button shapes and labels may vary Jets Blower Light SET HEAT f pe T NM n es es aus g Note Button shapes and labels may vary amp TEMP CONTROL 26 C 40 C 80 F 104 F The last measured water temperature Is constantly displayed he w
14. Your Spa There are several pieces of information about your spa that can be called up from the panel but are only needed in special cases To access this information press Cool or Warm then Jets 15 then Light Each press must be within 3 seconds of the previous press Then press Cool until you see 5 ia on the display Press Jets 1 to see the SSID a series of 3 numbers such as 100 133 10 which indicates the precise revision of the software in your spa followed by the Mach software version number such as 21 followed by E 5a and then your spas network ID number consisting of both letters and digits displayed in 5 steps If you need to see this series of numbers again and 5 d Is once again on the display just press Jets 1 again When done press the Light button more than once if necessary until you see the normal temperature display User Preferences There are several aspects of spa operation that you can customize using the User Preferences submenu Press Cool or Warm then Jets 15 then Light Each press must be within 3 seconds of the previous press At this point if 4 57 is not showing on the display press Cool until you see 4 57 on the display Then press Jets 1 to enter the User Preferences submenu Once in the User Preferences submenu press Cool or Warm to cycle between these settings 57 Suppress Reminders When set to Sr rem
15. allation Instruction Manual for it will go into Priming mode complete instructions on Power up and Pump Priming The Priming mode will last for up to 4 minutes and then the spa will begin to heat and maintain the water temperature in the Standard mode PRIMING ND HC TAKES 4 MIN Hardware failure Contact Balboa if message appears on more than one power up As needed 3 Install new Mineral cartridge Reminder Suppress in User Preferences 2 Every 365 days 3 Install new filter Reminder Suppress in User Prereremees 12 Every 30 days 3 Remove clean amp reinstall filter per manufacturer s in R U K Y SIS rb L r1 ae structions Reminder Suppress in User Preferences 2 1 On some systems even when spa is shut down some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed 2 Please see the User Manual of the specific panel that the Reminders need to be suppressed 3 This is a Reminder Message Note All Meccanes mav not annear on vour nanel 45 Panel Message Reference Guide cont D f 1 Every 180 days 3 Clean amp condition cover per manufacturer s instruc tions Reminder Suppress in User Preferences 2 Every 90 days 3 Drain and refill spa per manufacturer s instructions Reminder Suppress in User Preferences 2 Every 7 days 3 Test and adjust pH chemical levels per manuf instruc tions Remin
16. an open or faulty sensor e Unplug the sensor set but leave the original sensors in the heater and plug in the test sensor set Put both sensors into the same cup of warm water ideally above the set temperature so the spa won t try to heat during this test as there is no heater protection during this test and verify that they read the same temperature within 0 5 C 1 F e fthe problem is solved replace the sensor set If the problem is not solved do not replace the sensor set e Plug in the original sensor set to verify that there is not a connection problem e fthe problem continues after following the above steps then replace the circuit board Removing the Heater Assembly from a Spa System Note Be careful when removing a heater assembly from a spa plumbing system Water may splash out under pressure Water under pressure in the plumbing may splash out and onto the systems electronic board Do not remove the system door until the water has been drained from the heater assembly tube 1 Turn off the main power 2 Close off the slice valves or ball valves adjacent to the heater assembly 3 Once the valves are closed slowly crack the heater assembly end tubes until water flows out If the connectors are on too tight it may be necessary to loosen the Phillips screws that hold the connectors together Once the water has been drained continue Remove both nuts that secure the element in place
17. ater temperature displayed is current only when the pump has been running for at least 2 minutes On panels with a single Temp or Set button to display the set temperature press the button once To change the set temperature press the button a second time before the display stops flashing Each press of the button will continue to either raise or lower the set temperature If the opposite direction Is desired allow the display to revert to the current water temperature Press the button to display the set temperature and again to make the temperature change in the desired direction On panels with Warm and Cool buttons to display the set temperature press Warm or Cool once To change the set temperature press a temperature button again before the display stops flashing Each press of Warm or Cool will adjust the set temperature After three seconds the display will stop flashing and begin to display the current spa temperature JETS Jets 1500Z 500DZ 500SZ Series Press Jets 1 to turn pump 1 on or off and to shift between low and high speeds if equipped The low speed will turn off after 4 hours High speed will turn off after 15 minutes Low speed may run automatically at times during which it cannot be deactivated from the panel but high speed may be operated Jets 2 Jets 3 Blower If equipped Press the corresponding button once to turn the device on or off The device will turn of
18. begins 12 hours later Filter duration is programmable for 1 12 hours F F ie The default filter duration can vary from system to system To program press Cool or Warm then Jets 1 Press Cool or Warm to select the filter duration Press Jets 1 to select the number of filter cycles The display will show dn both day and night cycles d day cycle only or a night cycle only Press Cool or Warm to adjust then press Jets 1 to exit the programming mode For continuous filtration use F g and dn Freeze Protection If the temperature sensors within the heater detect a low enough temperature then the pump s and the blower automatically activate to provide freeze protection The pump s and blower will run either continuously or periodically depending on conditions In colder climates an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch See your dealer for details Locking Features If this panel is used as the main panel locking features will not be available If this panel is used as a remote or additional panel it will lock when the main panel is locked To unlock this panel unlock the main panel In the same way the set temperature can be locked and unlocked b
19. cracks or damage that may indicate the presence of a rodent Inspect the connections of both sensors on the circuit board The plugs must be clean If the sensors are not totally failing but are showing excessive 1 0 C 2 0 F or more difference between the two sensors when not heating a possible cause of Sn onS SENSOR SYNC HL HFL HTR FLOW LOW and LF LOW FLOW messages do the following Note which sensor is reading consistently higher A vs B or t vs H Unplug the two sensors from the circuit board and exchange their positions i e plug the one that was in the Sen A jack into the Sen B jack and vice versa Press a panel button if any stray faults appeared during the process Stray faults are normal when sensors are unplugged then plugged back in while the system Is running Within a minute or so see if the same or other sensor Is now reading consistently higher e fthe same sensor A vs B ort vs H is reading higher after the sensor interchange the problem is on the circuit board Replace the circuit board e f the opposite sensor is now reading higher the problem is with the sensor s Replace the sensor set If you wait more than 2 minutes after plugging the sensors back in heating may start even outside a filter in Economy or Sleep mode due to a stray Cd CLd COLD WATER condition usually detected when sensors are being plugged in while the system Is running If there is a message indicating
20. der Suppress in User Preferences 2 j D L J e Every 7 days 3 Test and adjust sanitizer chemical levels per manufacturer s instructions Reminder Suppress in User Preferences 2 Hardware failure Contact e Sl XO S RIL FAILURE Eg Bey 30 days 3 Test amp reset RCD per manufacturers instructions 2 Snl 180 days 3 Clean and condition wood per manufacturer s instructions 2 L L H Spa is shut down 1 The sen If the problem persists contact Balboa May appear sor that is plugged into the temporarily in an overheat condition See Testing the Sensor A jack is not working Sensor Set Page 41 Spa is shut down 1 The sen If the problem persists contact Balboa May appear sor that is plugged into the temporarily in an overheat condition See Testing the Sensor B jack is not working Sensor Set Page 41 Sanitizer is high Remove spa cover and allow sanitizer to dissipate CAL Sanitizer is low Add sanitizer according to manufacturers instructions SANIT Standby Mode has been Press any button except Jets 1 to leave Standby activated by pressing a Mode and return to normal operation button combination on the user panel The spa is operating in Operates the same as Standard mode then reverts to Standard in Economy Mode Economy mode after 1 hour Press Mode to switch directly to Economy mode SENSUR A Spa is shut down 1 The Test sensor and rep
21. detected 118 F 47 8 C at the heater A pump appears to have been stuck on the last time spa was powered down AUTH LAL SEE EISE E MEENT Overheat The spa has shut down 1 On some systems an alarm may sound One of the sensors has detected 118 F approx 47 8 C at the heater Continued operation may be unsafe Follow action required for the above message Spa will not automatically reset Highlight and press to reset Check water level in spa Refill if necessary If the water level is okay make sure the pumps have been primed Press any button to reset Check water level in spa Refill if necessary If the water level is okay make sure the pumps have been primed Press any button to reset DO NOT ENTER THE WATER Remove the spa cover and allow water to cool Once the heater has cooled reset by pushing any button POWER DOWN SPA IMMEDIATELY DO NOT ENTER THE WATER DO NOT ENTER THE WATER Remove the spa cover and allow water to cool Once the heater has cooled reset by pushing any button If spa does not reset test sensors 1 On some systems even when spa is shut down some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed 2 Please see the User Manual of the specific panel that the Reminders need to be suppressed 3 This is a Reminder Message Note All Messages may not appear on your panel 44 ce Potential freeze No action req
22. e Light button more than once if necessary until you see the normal temperature display 31 ML200 240 260 400 Panel Operation cont User Preferences ML400 There are several aspects of spa operation that you can customize using the User Preferences submenu Press Temp then Jets then Light Each press must be within 3 seconds of the previous press At this point if LiSr is not showing on the display press Temp until you see US on the display Then press Jets to enter the User Preferences submenu Once in the User Preferences submenu press Temp to cycle between these settings 5r Suppress Reminders When set to Sr 4 reminders are never displayed on the panel When set to Srm reminders are displayed on the panel periodically Ec Temperature in Celsius When set to Ec Z temperatures are displayed on the panel in degrees Celsius When set to Ecm temperatures are displayed in Fahrenheit 24 24 hour Time Display When set to 244 time is displayed in 24 hour military format 00 00 is midnight 23 00 is one hour before midnight When set to 24n time is displayed in 12 hour am pm format 12 00 is midnight 11 00 pm is one hour before midnight cc Clean up Cycle Duration some systems only When set to ee Clean up Cycles are disabled When set to ee i through ze the number indicates how many hours each Clean up Cycle will
23. e User Manual of the specific panel that the Reminders need to be suppressed 3 This is a Reminder Message Note All Messages may not appear on your panel 43 Panel Message Reference Guide cont The pump is on during Standby Mode to assist in draining the spa TRAINING Inadequate water detected in heater Displays on third occur rence of dr message Spa is shut down 1 The spa is operating in Economy Mode Economy Press Jets 1 to turn off the pump when water has drained or power off the spa Follow action required for dr message Spa will not automatically reset Press any button to reset manually Ecn will appear solid on the display when the temperature is not current Ecn will alternate with the temperature when the temperature is current FREEZE CONJ Ice Potential freeze No action required The pumps and the blower will condition detected automatically activate regardless of spa status EIL 1 OLL EAT CURE HEATER HRY SERVICE HH Spa could not trip GFCI Inadequate water detected in heater Displays on third occurrence of the above message Spa is shut down 1 Inadequate water detected in heater HEATER MAY JE IRY WILL RETEST SHORTLY H A substantial difference 1 HF between the temperature sensors was detected This HH FLEW LEW could indicate a flow problem Overheat The spa has shut down 1 One of the sensors has
24. e only during filter cycles S P will appear on the display until mode is changed Standby Mode ML400 Pressing Temp followed by Aux or Jets 2 or Blower will turn off all spa functions temporarily This is helpful when changing a filter Pressing any button exits Standby mode On some systems the Jets button will control the pump in Standby Mode Drain Mode In this case press any other button to exit System will revert to previous mode after 1 hour Jets ML400 Press the Jets button once to turn pump 1 on or off and to shift between low and high speeds if equipped If left run ning the pump will turn off after a time out period The pump 1 low speed time out on some systems may be as long as 4 hours On non circ systems the low speed of pump 1 runs when the blower or any other pump is on It may also activate for at least 1 minute every 30 minutes to detect the spa tem perature polling and then to heat to the set temperature if needed depending upon mode When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Jets 2 optional on some systems ML400 If your system has a second pump but your panel does not have a Jets 2 button use the Aux button to control pump 2 Press the Jets 2 button once to turn pump 2 on or off and to shift between low and high speeds if it is a two speed pump If left running the pump will turn
25. ences OZONE For non circ systems if installed runs during filtration For circulation systems if installed runs 24 hours GS Persistent Memory with VL Panels Any time you change a DIP Switch other than A1 you must reset Persistent Memory for your new DIP Switch Settings changes to take effect If you do not reset Persistent Memory your system may function improperly To reset Persistent Memory e Power down by disconnecting power source from spa e Put a jumper on across J43 covering both pins See illustration below e Power up by connecting power source to spa e Wait until F is displayed on your panel e Power down again e Remove jumper from J43 May also move to cover 1 pin only e Power up again About Persistent Memory and Time of Day Retention This system uses memory that doesn t require a battery to store a variety of settings What we refer to as Persistent Memory stores the filter settings the set temperature and the heat mode Persistent Memory is not used for Time of Day Only models with a Serial Deluxe panel installed GS5xxDZ can display the time However during power loss to the spa the system will lose the correct time and reset to 12 00 PM when power is restored J7 J60 J22 4 567891 J6 mE si TST EXP W ioc SWITCHBANK A R SEN J43 on GS Series Main Board Shown Power Up Display Sequence Upon power up you should see the following on
26. erator if installed run during filtration e Forcirculation systems the circ pump and the ozone generator if installed run 24 hours In hot environments the circ pump may turn off for 30 minute periods except during filter cycles At the beginning of each filter cycle all other equipment will run briefly to purge the plumbing Optional Filter Cycle Programming 500DZ e You are not required to change the filter cycles but if you wish to press Time Mode Prog Mode Prog within 3 seconds SET START FILTER 1 AM will appear Press Warm or Cool to reset the filter start time e Press Mode Prog to see SET STOP FILTER 1 and adjust the time with Warm or Cool as done above Press Mode Prog to see SET START FILTER 2 PM and proceed as above Press Mode Prog to see SET STOP FILTER 2 and proceed as above Press Mode Prog to confirm LOCKING THE PANEL 500DZ e Press Time Blower and Warm within 3 seconds The Panel is now locked To unlock the panel press the Time Blower and Cool within 2 seconds e Note On some systems Jets 1 instead of Blower is used in Lock Unlock sequences LOCKING THE TEMPERATURE 500DZ e Press Warm Time Blower and Warm within 3 seconds The Warm and Cool buttons are now disabled To unlock the temperature press Time Blower and Cool within 2 seconds e Note On some systems Jets 1 instead of Blower is used in Lock Unlock sequ
27. f after 15 minutes Pump 2 may be two speed on some systems oome systems use this one button to control two devices he first button press will activate one device Press again to have both devices active Press again to turn off the first device only Press one more time to turn both devices off Q LIGHT Press Light to operate the spa light Turns off after 4 hours Q SETTING THE TIME OF DAY When the spa is first powered up the words SET TIME will flash on the display Press Time then Mode Prog then Warm or Cool The time will begin changing in one minute increments Press Warm or Cool to stop the time from changing Press Time to confirm MODE PROG Mode 500Z e Depending on system configuration mode changing may not be available and will be locked in Standard Mode e Mode is changed by pressing Temp then Light e STANDARD Mode maintains set temperature SL will be displayed momentarily when you switch into Standard Mode e ECONOMY Mode heats the spa to the set temperature only during filter cycles Ee will display when water temp Is not current and will alternate with water temp when the pump is running e SLEEP Mode heats the spa to within 10 C 20 F of the set temperature only during filter cycles 52 will display when water temp is not current and will alternate with water temp when the pump is running Mode 500SZ e Mode is changed by pressing Warm or Cool then pressing Mode
28. fer to a preset length of time that a function is programmed to operate before shutting off automatically Certain conditions filters or freeze can cause a function to operate longer while faults can cause a function to operate for a shorter length of time The system keeps track of timeouts regardless of other conditions occurring In multi button sequences if buttons are pressed too quickly In sequence they may not register Initial Start up When your spa Is first actuated it will go into Priming mode after displaying some configuration information The Priming mode will last for up to 4 minutes and then the spa will begin to heat and maintain the water temperature in the Standard mode You can exit Priming mode early by pressing Temp Temp Set 26 0 C 40 0 C 80 F 104 F The last measured temperature is constantly displayed on the LCD Your spas set temperature range may vary from range shown above depending on your manufacturer s settings Note that the last measured spa temperature displayed ts current only when the pump has been running for at least 1 minute GED cuoco e C Light TANZ 3 Balhoa set ML260 ML240 ML200 Temp ML400 Press the lemp button once to display the set temperature To change the set temperature press the pad a second time before the LCD stops flashing Each press of the Temp button will continue to either raise or lower the set temperature If the oppo
29. inders are never displayed on the panel When set to 57 reminders are displayed on the panel periodically Ec lemperature in Celsius When set to Ec temperatures are displayed on the panel in degrees Celsius When set to E e temperatures are displayed in Fahrenheit ZH 24 hour Time Display When set to 244 time is displayed in 24 hour military format 00 00 is midnight 23 00 is one hour before midnight When set to 4 time is displayed in 12 hour am pm format 12 00 is midnight 11 00 pm is one hour before midnight cc Clean up Cycle Duration some systems only When set to c eZ Clean up Cycles are disabled When set to ce i through ze the number indicates how many hours each Clean up Cycle will run 2 ML550 551 554 Panel Operation cont Rd Dolphin Il Address When set to Ha no addressing Is used Use this setting for a Dolphin or for a Dolphin II which is set for no address which is the Dolphin Il factory default When set to Ha 1 through Eat 1 the number is the address see your Dolphin Il manual for details Editing User Preferences View the setting The left two characters before the decimal point tell you what setting youre viewing or editing the right most character after the decimal point tells you the value of that setting for example 4 for Yes or for No If the value is flashing youre editing it If the value is not flashing you
30. irmware install problem Contact Balboa if message appears on more than one power up ELEAN EHVER Every 180 days 3 ELEAN FILTER Every 30 days 3 C UNE IG ERROR System configured incorrectly Menu panel displays errors Firmware install problem Inadequate water detected in heater dr ML Panels Possible inadequate water poor flow or air bubbles in de tected in the heater Spa is shut down for 15 minutes 1 VL panels Clean and condition cover per manufacturer s instructions Reminder Suppress in User Preferences 2 Remove clean and reinstall filter per manufacturer s instructions Reminder Suppress in User Preferences 2 Contact Balboa Please see Diagnosing Topside Control Panels Page 16 Contact Balboa if message appears on more than one power up Please see Diagnosing Topside Control Panels Page 16 Check water level in spa Refill if necessary If the water level is okay make sure the pumps have been primed Press any button to reset If water level is normal make sure all pumps have been primed Press any button to reset This message will reset within 15 minutes TRAIN WATER Every 90 days 3 Drain and refill soa per manufacturer s instructions Reminder Suppress in User Preferences 2 1 On some systems even when spa is shut down some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed 2 Please see th
31. irst filter cycle day begins 6 minutes after the spa is powered up The second filter cycle night begins 12 hours later Filter duration is programmable for 1 12 hours F F ig The default filter duration can vary from system to system lo program press Temp then Jets Press Temp to select the filter duration Press Jets to select the number of filter cycles The display will show ga both day and night cycles d day cycle only or n night cycle only Press Temp to adjust then press Jets to exit the programming mode For continuous filtration use F iZ and ain Displaying Information About Your Spa ML400 here are several pieces of information about your spa that can be called up from the panel but are only needed in special cases To access this information press Temp then Jets then Light Each press must be within 3 seconds of the previ ous press Then press Temp until you see 5 fa on the display Press Jets to see the SSID a series of 3 numbers such as 100 133 10 which indicates the precise revision of the software in your spa followed by the Mach software ver sion number such as 2 1 followed by E54 and then your spas network ID number consisting of both letters and digits displayed in 5 steps If you need to see this series of numbers again and 5 d Is once again on the display just press Jets again When done press th
32. istent Memory stores all the User Preferences as well as all the filter settings the set temperature and the heat mode Persistent Memory is not used for Time of Day Time of Day needs to be kept running not just stored while the power is off so a separate Real Time Clock feature on all models except the EL1000 keeps track of Time of Day while the unit is off Time of Day Retention and Time of Day Retention alone is controlled by the J91 jumper J91 must be set according to main system panel used Switchbank A Switchbank B RTC RTC Enabled Disabled Not Jumpered Jumpered POWER UP DISPLAY SEQUENCE SOFTWARE ID CFE message on power up If F FE appears before and instead of P or PRIMING MOJE you have not configured DIP Switches and or Software Configuration Settings in a valid manner This must be corrected before you can reset Persistent Memory The switch numbers jumpers or configuration settings displayed after CF E are ones with which the system has found a configuration problem For n e CFE AS bg would mean that the combination of how you ve set A5 and how you ve set B2 is not supported on this system e CFE 1WH would mean that there is a problem with jumper J99 e PFE P bL would mean that the combination of how you ve set pump 3 for 1 speed and blower for 1 speed is not supported on this system e CFE P3 bL would mean that the combination of how you ve set
33. l you change them again unless the spa s persistent memory is reset by a service technician and Will override the factory defaults for those settings GL Series Mach 3 Persistent Memory amp Power Up This document applies when using ML Series panels with any EL or GL Mach 3 series system GL ABOUT PERSISTENT MEMORY Any time you change DIP Switches or Software Configuration Settings that affect parameters the user can change any filter settings set temperature default Celsius vs Fahrenheit 12 hour vs 24 hour time reminders suppression etc you must reset Persistent Memory for your DIP Switch or Software Configuration Settings changes to take effect You should also reset Persistent Memory after loading a new file into a board using the ESM purchased seperately To reset Persistent Memory e Power down e Set A12 ON See illustration below e Power up e Waituntil D or PRIMING MOJE is displayed on your panel Note If FF E appears see section below e Set A12 OFE this can be done safely with power on if you use a non conductive tool such as a pencil to push the switch back to the OFF position Otherwise power down before setting A12 OFF e Power up again if you powered down in the previous step e For all other power ups leave A12 OFE About Persistent Memory and Time of Day Retention This system uses memory that doesn t require a battery to store a variety of settings What we refer to as Pers
34. lace if bad Please see Testing the SERV LCE Ju sensor that is plugged into the Sensor Set Page 41 Sensor A jack is not working 1 2 3 On some systems even when spa is shut down some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed Please see the User Manual of the specific panel that the Reminders need to be suppressed This is a Reminder Message Note All Messages may not appear on your panel 46 SENSOR H SERVICE BEUT Spa is shut down 1 The sensor that is plugged into the Sensor B jack is not working Sensors are out of balance If this is alternating with the temperature it may just be a temporary condition If the display shows only this message periodically blinking the spa is shut down 1 SENS R SYNE LC l Sleep Mode has been activated by pressing a button combination on the user panel Spa is shut down The sensor that is plugged into the Sensor A jack is not working Spa is shut down The sensor that is plugged into the Sensor B jack is not working GFA TEMF LMT Overheat The spa has shut down 1 One of the sensors has detected that the spa water is 110 F approx 43 3 C Standby Mode has been activated by pressing a button combination on the user panel STANIAY MOTIE A pump appears to be stuck on causing the water temperature to creep up possibly to hazardous levels
35. nding upon how your spa Is equipped and configured the Light button will operate in one of three ways 1 Press the Light button to turn the spa light on and off and to shift between dim and bright settings if your light Is dimmable 2 If a fiber optic light with wheel is installed press the Light button once to start the light and wheel press It again to stop the wheel and then again to turn the light off 3 If a fiber optic light without a separate wheel stop is installed press the Light button to turn it on and off Both a spa light and a fiber optic light may be used simultaneously on the EL8000 and EL5000 systems with a different panel If any light is left on it will automatically turn off after a factory programmed time period Preset Filter Cycles Un all systems the pump and the ozone generator will run during filtration At the start of each filter cycle the blower will run briefly on its highest speed to purge the air channels The lowest speed of any other pumps and the mister will also run briefly Un some circ systems pump 1 may also run for the duration of the filter 26 Note This panel cannot be used to program filter cycles for systems that are programmed by time rather than by duration For these systems a larger panel is needed and the following description does not apply The first filter cycle day begins 6 minutes after the spa is powered up The second filter cycle night
36. off after a time out period 30 Blower optional on some systems ML400 If your system has a blower and only one pump but your panel does not have a Blower button use the Aux button to control the blower 1 speed operation on off 2 speed operation med hi off or 3 speed operation lo med hi off If left on the blower will automatically turn off after a time out period Circ Pump optional ML400 If your system is equipped with a circ pump it may be configured to work in one of three different ways 1 The circ pump operates continuously 24 hours with the exception of turning off for 30 minutes at a time when the water temperature reaches 1 5 C 3 F above the set temperature most likely to happen in very hot climates 2 The circ pump stays on continuously regardless of water temperature 3 The circ pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump Is on Light ML400 some systems are equipped with both a spa light and a fiber optic light however only one can be accessed by this panel Larger panels may be purchased so that both the spa light and fiber optic light can be utilized Depending upon how your spa is equipped and configured the Light button will operate in one of three ways 1 Press the Light button to turn the spa light on and off and to shift between dim and bright settings if your light is
37. re Just viewing it Press Jets 1 to switch editing of the value on flashing or off not flashing Once youre editing the value it s flashing use the Cool or Warm buttons to change the value to the one you want After you change the value you must press Jets 1 again to stop the flashing before the change will register and before you can view or edit another setting If you dont interact with the menu for more than 30 seconds It may time out If you press Light to back out of the menu or pause long enough for it to time out while a value was flashing the changes you were making to that setting are not remembered But changes you previously made to other settings will be in effect Any User Preferences that you change will stay in effect forever or until you change them again unless the spas persistent memory is reset by a service technician and Will override the factory defaults for those settings 28 ML200 240 260 400 Panel Operation Please refer to the following User Guides for more detailed information ML400 User Guide P N 40570 99 ML260 User Guide P N 40633 99 ML240 User Guide P N 40634 99 ML200 User Guide P N 40571 99 O Col a T X Balboa Temp Light mu ML400 ML 400 INTRODUCTION The pump responsible for heating and filtration pump 1 low on non circ systems or the circ pump on circ systems will be referred to simply as the pump Timeouts re
38. s and the blower auto matically activate to provide freeze protection The pump s and blower will run either continuously or periodically depending on conditions In colder climates an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors Auxiliary freeze sensor protection acts similarly except with the temperature thresh olds determined by the switch See your dealer for details Locking Features ML400 If this panel is used as the main panel locking features will not be available If this panel is used as a remote or ad ditional panel it will lock when the main panel is locked To unlock this panel unlock the main panel In the same way the set temperature can be locked and un locked by a main panel When the set temperature is locked It cannot be changed from either panel Preset Filter Cycles ML400 Un all systems the pump and the ozone generator will run during filtration At the start of each filter cycle the blower will run briefly on its highest speed to purge the air channels he lowest speed of any other pumps and the mister will also run briefly Un some circ systems pump 1 may also run for the duration of the filter Note This panel cannot be used to program filter cycles for systems that are programmed by time rather than by duration For these systems a larger panel is needed and the following description does not apply The f
39. site direction is desired release the pad and let the display revert to the current water temperature Press the pad to display the set temperature and again to make the temperature change in the desired direction After three seconds the LCD will automatically display the last measured spa temperature Mode ML400 A button combination is used to switch between standard economy and sleep modes Press Temp followed by Light to enter mode programming press Temp to cycle through to desired mode LCD flashes until confirmed then press Light to confirm selection Standard mode maintains the desired temperature Note that the last measured spa temperature displayed is current only when the pump has been running for at least 1 minute SEd will appear on the display momentarily when you switch into Standard Mode Economy mode heats the spa to the set temperature only during filter cycles Een will appear solid when the temperature is not current and will alternate with the temperature when the temperature is current 29 ML200 240 260 400 Panel Operation cont Pressing Jets while in Economy mode puts the spa in Standard In Economy mode 5E which operates the same as Standard Mode then reverts to Economy Mode automatically after 1 hour During this time pressing Temp followed by Light will revert the mode to Economy immediately Sleep mode heats the spa to within 11 C 20 F of the set temperatur
40. to turn pump 1 on or off and to shift between low and high speeds if equipped If left running the pump will turn off after a time out period The pump 1 low speed time out on some systems may be as long as 4 hours On non circ systems the low speed of pump 1 runs when the blower or any other pump is on It may also activate for at least 1 minute every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed depending upon mode When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Jets 2 optional on some systems Press the Jets 2 button once to turn pump 2 on or off and to shift between low and high speeds if it is a two speed pump If left running the pump will turn off after a time out period 25 ML550 551 554 Panel Operation cont pip Blower i 1 speed operation on off 2 speed operation med hi off or 3 speed operation lo med hi off If left on the blower will automatically turn off after a time out period NOTE f your system does not have a Blower button and is labeled as Jets 3 instead please refer to the respective User Guide listed above Light some systems are equipped with both a spa light and a fiber optic light however only one can be accessed by this panel Larger panels may be purchased so that both the spa light and fiber optic light can be utilized Depe
41. uired The pumps and the blower will condition detected automatically activate regardless of spa status Persistent low flow problems Follow action required for HFL or HL message Displays on the fifth occurrence Heating capacity of the spa will not reset automatically of the Heater Flow Low mes you may press any button to reset sage within 24 hours Heater is shut down but other spa func tions continue to run normally NEW FILTER Every 365 days 3 Install new filter Reminder Suppress in User Preferences 2 DO NOT ENTER THE WATER Remove the spa cover and allow water to cool At 107 F 41 7 C the spa should automatically reset If soa does not reset test sensors Overheat The spa has shut down 1 One of the sensors has detected that the spa water ic 116 435 6 DO NOT ENTER THE WATER Remove the spa cover and allow water to cool Once the heater has cooled reset by pushing any button Test sensors Overheat The spa has shut down On some systems an alarm may sound One of the sensors has E 118 F approx 47 8 C at the heater PERSIST FAI Hardware failure Contact Balboa if message appears on more than one power up PH I5 HIBH pH is high Add pH reducer according to manufacturer s LLIWER PH instructions D L L PF FH I5 LUW pH is low Add pH increaser according to manufacturer s RATSE FH instructions L When your spa is first actuated See the M 7 Inst
42. y a main panel When the set temperature Is locked it cannot be changed from either panel Clean up Cycle optional When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower Is turned off or times out The pump and the ozone generator will run for one to four hours depending on the system on some systems you can change this setting Circ Pump optional If your system is equipped with a circ pump it may be configured to work in one of three different ways 1 The circ pump operates continuously 24 hours with the exception of turning off for 30 minutes at a time when the water temperature reaches 1 5 C 3 F above the set temperature most likely to happen in very hot climates 2 The circ pump stays on continuously regardless of water temperature 3 The circ pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump Is On Ozone optional Un most systems the ozone generator if installed runs during filter cycles except when pump 1 is operating at high speed on a non circ system and during clean up cycles On some systems the ozone generator operates whenever the pump runs If your system is configured with the optional ozone suppress feature the ozone generator will turn off for 1 hour any time a function button Jets 1 Jets 2 Blower etc is pressed Displaying Info About

Balboa GL and GS Spa Control Troubleshooting & Service Manual

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Balboa GL and GS Spa Control Troubleshooting &amp; Service Manual

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Balboa GL and GS Spa Control Troubleshooting & Service Manual