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DWG2000-1G User Manual v1.0

1. DWG2000 1G User Manual v1 0 Dinstar Technologies Co Ltd Address Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China Postal Code 518057 Telephone 86 755 2645 6664 Fax 86 755 2645 6659 Emails sales dinstar com support dinstar com Website www dinstar com www dinstar cn DWG2000 1G User Manual Revision Records Firmware version 9 50 41 Revised by Technical Support Department Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Table of Contents Ds GUIPMENG nroddu ON adic cencaes otence die dst A weecuesanescuestuecuesabeseeecny 4 LI STAVE CC EON sos A AAA lace E EE EE E 4 2 SCENnaO Of Applications OF Proteo ateo ido 4 1S Prod uct Appear Ine E eiea E EAEE E expaeens apndeneemeens 5 EEE iE E E e e E o no E E EE E E E E E aaessecsaasse 5 M52 IICA MOS dd 5 Bis Tete a Aas E eee nm re RE Ee Rr er Ee ee een ee eee eee eer ee eee 5 4 UIC HOTS ATC CACC a tddi s 6 14 1 Protocol Standard SUP POMed add tea eis 6 DAZ SV SCCM FUNC HOM sass ia 6 4 Industrial Standards SUDDOTEd 43 ice ise ete ae ine acai ae 6 1 44 General Hardware 5S PeCil1C Ati aiii ds 7 2 Equipment Instaladores odos 8 2 1 Installation NOCE qna TOOTOO 8 22 losalio Procedu AAA o nts ene trans been trans ei 8 Ze MIS Pal SHINE C Ai Og scion ets bad 8 A Ne NaS TUE LOs AER O SE EU gaia aa 9 22 5 Cable Connection Ol Equipment orina iia
2. Ltd 33 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Example Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 6 Tel gt IP destination numbers manipulation Tel IP Destination Numbers Add Index Description Source Prefix Pd Destination Prefix Destination op w TE IP Group SIP Server Stripped Digits from Lett Stripped Digits from Right Prefix to Add Suffix to Add Number of Digits to Leave from Right NOTE lf you need route calls after manipulation setthe destination ip to any It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 Dinstar Technologies Co Ltd 34 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 9 Operation 4 9 1 IP gt Tel Operation Figure 4 9 1 IP gt Tel Operation IP Tel Operation E 29 IP 13 any any Allow Need Pa password E 30 IP 14 2877 13 58 Forbid restrict mobile O 31 IP 14 Bid OF Forbid restrict unicom Total Sentry 16enty page 1Mpage Add Table 4 9 1 Description of IP gt Tel Operation It is an optional configuration item Operation configuration essentially involves IP gt Tel Operation allow barring some IP and IP Group sen
3. This chapter mainly introduces DWG2000 1G hardware installation and connection of equipment 2 1 Installation Notice DWG2000 1G uses DC12V power Power supply should ensure the reliability and stability otherwise it may damage the SIM card or device In addition make sure the power supply connects to ground bar well With right ground protect connection that can reduce the surge voltage caused by lightning that damage the equipment and ensure voice quality note when calls with irregular noise occurring please check the power whether connect ground well Common measures are as follows Making sure that all devices powered in the buildings are in accordance with NEC National Electric Code National Electrical Regulations Article 250 of manual properly grounded Making sure that the panel of building power supply units used high quality copper wire well connect with the ground wire copper wire specifications shall comply with NEC Table 250 94 95 relevant provisions of the manual Grounding cable that buried in the building field including at least one or several 2 44m deep under the ground or buried deeply underground at least 0 76m with a wire around the building see NEC manual specifications the relevant provisions of the table 250 94 95 Setting up voltage protector between equipment and ground connected to some other computer equipments either directly or through other devices such as terminal or printer must also be plugged in
4. With the development of users and telecom service mobile network and fixed network integration will be steadily increasing DWG2000 1G provides high quality VoIP service which perfectly meets the requirement This is a scenario shown as figure 1 2 1 Figure 1 2 1 Network scenario Enterprise Residential China USA Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 1 3 Product Appearance The appearance of DWG2000 1G shows as follow Figure 1 3 1 Front amp Rear view of DWG2000 1G RST LAN WAN Power jack RUN SiMslot Antenna 1 3 1 Interface Table 1 3 1 Description of interface Indications blinking when connect successful Indications blinking when connect successful 1 SIM channel 1 3 2 Indications ET ry 1 3 2 Description of indicators on front view of DWG2000 1G Green Register indicator o ES blinking 1 3 3 Reset Push RST button for 6 seconds of DWG2000 1G the device will restore factory setting Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 1 4 Functions and Features 1 4 1 Protocol Standard Supported Standard SIP and MGCP option protocol Simple Traversal of UDP over NATs STUN Point to point protocol over Ethernet PPPoE Hypertext Transfer Protocol HTTP Dynamic Host Configuration Protocol DHCP
5. 16entry page 1 0page Add Table 4 8 2 Description of Tel gt IP destination numbers manipulation Tel gt IP destination It is an optional configuration item and is used to add IP gt Tel number change data numbers The IP gt Tel Manipulation defined the rules of add and deletion of called numbers manipulation which are referenced by IP gt Tel routing Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 31 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from a o Left It specifies the length of the digits to be deleted from left e Stripped Digits from a o l Richt It specifies th
6. A 2 Tee Source NUDE S ud le 31 4 09 Tel Destination NUmDE aaa 33 EOD SC 35 AD PS Tel OC PEO dad 35 t92 Vela SEP 010521010 1 CARA O Mon ats a a eet 36 ATP Tunk CONO boa 38 AS A O E O cewsneateeteassuctagesseacs amet tateesesseaauact 38 410 2 IP DON OTI A A A O OEO er ere 39 A MSY Stel Control lo loo 40 AS ys ten CONUS WIE AU LOIN ta 40 AA eo Service COM CULO nea es e ere eee 41 4 US SIP Conteo OM dd 44 A eo CONE nr O paa Ree ee en nee ee eee See eee 45 EES A na ee eee 46 MOO ces cessed eect te eae r tee cases asemssaaeua c taceeve ese sceceas 48 412 Piri ate Upload ocen ia 48 A2 IVR Yoe Prompt Upload e i Ri 48 AI ACAD ACA aia 49 MAA a IRC io 49 d 12 9 Syslog Parametros 49 ARO Logit PISS WO Mei atc ea ed een A 50 ADP Factory REC rni AN 50 NR aa N 50 FIPA O p N E EE OE TEE AEE 51 Oy Glossary E E E E E E E E S E E E E E E cits 52 Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 1 Equipment Introduction This chapter mainly introduces functions and structures of DWG2000 1G 1 1 Introduction DWG2000 1G is full functions VoIP gateway based on IP and GSM wireless network which provides a flexible network configuration powerful features and good voice quality It works for carrier grade enterprise SOHO residential users for cost effective solution 1 2 Scenario of Applications of Products DWG2000 1G provides access of GSM network
7. In this situation Configure this device as the DMZ host Figure 4 5 7 Configuration of DMZ Host DMZ Host Sometimes a network device in LAN needs communicate with others in WAN without any obstacle then it can be seted as a DMZ host DMZ hosts IP Address F Enable MOTE 1 It will not take effect while internet sharing is closed 2 The IP address needs to be in the same subnet with LAN port Dinstar Technologies Co Ltd 18 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 5 5 Forward Rules In some conditions certain devices in LAN network need to provide channel communication with WAN network e g certain computer in LAN network need to provide FIP service of channel 21 to WAN network In this situation Configuring forwarding rules to this device is necessary The difference between forwarding rules and DMZ host is DMZ host provides several consecutive channels and communication of all protocols while forwarding rules provides single or several channels communication based on certain protocol TCP or UDP If DMZ host and forwarding rules have conflicts will be determined by forwarding rules configurations Figure 4 5 8 Configuration of forwarding rules Forward Rule Table Server Port IP Address Protocol Enable NOTE 1 It will not take effect while internet sharing is closed 2 The IP address needs to be in the same subnet with LAN port 3 Ser
8. Make sure the gateway is power on O Make sure the gateway is connected with the network O Completed the SIM installation O Make sure that the current mobile network is working 3 2 Attentions In each step if user hears an IVR message of setting successful which means that user has finished this step successfully However if user hears a setting failed message please check redo theat step again DWG2000 1G can work in two modes route mode and bridge mode when the gateway is under bridging mode user should configure network parameters of WAN port when the gateway is under the route mode user should configure LAN port 3 3 General Feature Codes for System Setting Table 3 3 1 Feature codes for system setting Setting the work mode route or bridge 157 O 1s route mode 157 Dinstar Technologies Co Ltd 10 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual soss 1090H Setting Record dial 199 start record lt 20s then press end the 111 4 Restart device 3 4 Static IP Configuration This chapter introduces IP configuration of DWG2000 1G through calling IVR Assuming the IP address of a DWG2000 1G device is 172 16 0 100 subnet mask 1s 255 255 0 0 IP of gateway is 172 16 0 1 configured as follows Insert a SIM card into the DWG2000 1G gateway 1 The configuration mode Dial the phone number of this SIM card hear a message then
9. The default setting is in Chinese Provision is used to maintain the devices E g Provision can config update and remote manage the devices in bulk This is provided by carrier Keep the default value if carrier don t provide this value This is provided by carrier Default is 80 This is provided by carrier Keep the default value if carrier don t provide this value This is provided by carrier Default is 80 40 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Provision Check Interval Default is 4 hours Enable NTP NTP enable switch Primary NTP Server IP Can keep the default Secondary Provision NTP Can keep the default Server IP Time Zone The default is GMT 8 00 the user can adjusted accordingly according to their area 4 11 2 Service Configuration Service Configuration is used for configuring voice calls and some small businesses such as Call Progress Tone codec silence suppression service the second dial and so on Figure 4 11 2 Service Configuration Dinstar Technologies Co Ltd 41 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Semice Configuration Local Start RTP Port 8000 Enable Slience Supperssion No Yes Preferred Coders in listed order Call Progress Tone usa H ist 2nd Fra Voice Frames per Tx Notice The device will restart a
10. elastix gt hd IP Group 18 asterisk gt Destination Prefix iaa Forbid Call Allow Call Description restrict unicam Gance It indicates that calling party from IP 14 lt elastix gt matched prefix 2877 and also called party matched prefix 07 are not allowed call out The calls match this rule will be rejected by gateway Index 29 definite a rule for IP 17 lt FreeSentral gt that all the calls must go with valid password authentication Figure 4 9 3 IP gt Tel Operation Modify IP gt Tel Operation Modify index Source Prefix Source IF jp 17 FreeSentral gt Y C IP Group 18 lt asterisk Destination Prefix a Forbid Call Allow Call I Auto Call Y Password Authentication Authentication Password Description password Gance 4 9 2 Tel gt IP Operation Figure 4 9 4 Tel gt IP Operation Tel gt 1P Operation Total Qentry 16enty page 1 0page CA Dinstar Technologies Co Ltd 36 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Table 4 9 2 Description of Tel gt IP Operation It is an optional configuration item Operation configuration essentially involves Tel gt IP Operation allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a route Its value is assigned globally ranging from 0
11. iia ii 9 A ASS aaa aa teraden Laeeal tea tatis 10 A ee een a ee ee ee ee eee eee O 10 o 10 3 3 General Feature Codes tor System Setting sacdccedewsadscnnnsdevadenaadscnwnedenademradeenmnedenedewradenmnadeneds 10 SAUCE O A E Cains EMTS reine mn EMTS reese mn EMTS eae ee eee 11 DVDS PC Ont Ural cs 11 NY Ee COMMS ULATION is 12 AEM Prepar ino aee nea EE E eid ceca erels eed aes ea Cae wider E O E N O 12 dZ ACCES Ne System Thronus ERTI sanai a a a R 12 4 WEB Conn SUA LOM niea a elos a a elos al teca sina El teca ele 13 dA SY SUCH Monna onre ss 13 AAA SYSTEM nforma ON neneiia OOO OOA 14 dd EMobile MIOrma nogen ios 14 AAS E AA AA A 15 NEW OFk C Ono Uroa 15 A TE LOCAL NEW OL riori i a EEE E E EE O AEE A AAA 16 A NAS CONG aen ier ih ore AA 17 to DHCP SEVO RO 18 OA DMA RO e opioides 18 Ay SA E EI un OOTO 19 ELO A tiie ea ol OMe ea oO ae tea el ee teed eT edna lve oa eas 19 ES DOS AU AUN bee Ue ar retires res A E oa teat teat di 20 Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 0 Mobile CONTISUTA ON lt a a 21 AOL BASE COn A lO 21 AN A O A A A 23 A EPIN IA eee 24 A SEU Co A A A AA A 24 BOO SVS ts ie ae acai ee a ae tel ail eee ahaa sie eas 25 O eee 25 BeOS A a a a a T 26 4 1 Routine COMMS uta ON dad 27 A Roue PA atch een adeno tates vetoed A dati 27 Al NS eee RON 27 4 5 Mampulaton CON SU At OMe doo 30 AOA MPS Tel Destination Numb Sarai dana aa 30
12. item and is used to add IP gt Tel number change data numbers The IP gt Tel Manipulation defined the rules of add and deletion of called numbers manipulation which are referenced by IP gt Tel routing It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from a N Left It specifies the length of the digits to be deleted from left e Stripped Digits from a o l Richt It specifies the length of the digits to be deleted from right 18 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to a Sa It specifies the number of Digits to Leave from Right Leave from Right Dinstar Technologies Co
13. port connects with ADSL modem and LAN port connects with local network It will be used as a small switch when working in brigde mode In this situation user just need to configure the WAN parameter and DNS User also need configure the LAN port if working in route mode The web interface as bellows Figure 4 5 3 WEB interface of bridge mode Local Network Work Mode Network Configuration Link Speed amp Duplex Obtain IP address automatically Use the following IP address IF Address Subnet Mask Default Gateway O PPPoE Account Password DNS Server Obtain DNS server address automatically f Use the following DMS server addresses Primary DMS Server secondary DNS Server Route Bridge Auto Detect 172 16 30 30 255 255 0 0 172 16 0 250 211 148 192 137 202 96 134 133 NOTE It must restart the device to take effect Figure 4 5 4 WEB interface of Route mode Local Network Work Mode WAN Port Parameter Link Speed amp Duplex C Obtain IP address automatically Use the following IP address IP Address Subnet Mask Default Gateway O PPPoE Account Password LAN Port Config Link speed amp duplex IP address Subnet mask Enable NAT DNS Server Obtain DNS server address automatically Use the following DNS server addresses Primary DNS Server Secondary ONS Server Route Bridge Auto Detect 172 16 30 30 255 255 0 0 172 16 0 250 Auto Detect 192 168 1 1 255 255 255 0 211 14
14. specifies the IP will add to IP group Example To add an IP group set IP 10 14 17 to IP group 18 Figure 4 10 4 IP Trunk group modify IP Group Modify Index Description IF 172 16 0 124 172 16 3 55 172 16 0 123 172 16 1 123 172 16 244 136 110 164 212 105 iv n iv Cd E Dinstar Technologies Co Ltd 39 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 4 11 System Configuration 4 11 1 System Configuration System Configuration Voice Prompt Language Provision Configuration Primary Provison Server IP Primary Provison Server Port secondary Provision Server IP DWG2000 1G User Manual Figure 4 11 1 System Configuration 210 221 119 116 218 16 122 159 secondary provision Server port Provision Check Interval NTP Configuration Enable NTP Primary NTP Server IF secondary NTP Server IP Time Zone O No E Yes 64 236 96 53 18 145 0 30 GMT 6 00 US Central Time Chicago NOTE lt must restart the device to take effect Table 4 11 1 Description of System Configuration Voice Prompt Language Provision configuration Primary Provision Server IP Primary Provision Server Port Secondary Provision Server IP Secondary Provision Server Port Dinstar Technologies Co Ltd Configure the voice prompt of DWG e g configure voice prompt of IP address success or failure DWG supports English and Chinese Users can customize other languages
15. the bandwidth Each country has its different call progress tone required standards such Call Progress Tone as busy tone ring back tones and ring tone standards users can select the area standard from here Dinstar Technologies Co Ltd 42 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Preferred Coders Enable Incoming Configuration Enable Auto Outgoing Routing IP to PSTN One Stage Dialing Play Voice Prompt for PSTN Incoming Calls Send Original Caller ID for PSTN Incoming Enable STUN DWG2000 1G User Manual Means the code format when Voice transfer on IP network support PCMA PCMU G 723 1 andG 729AB Note when the preferred codec switch between G 723 1 and G729AB System will automatically reset Means when call from PSTN side you can dial the function keys for check number setting IP and so on function Means when call out whether by ordinal or polling pick to Select a Channel this feature are generally used for when use the same SIP User ID to register or use as trunking mode This function will be displayed only when select Enable Auto Outgoing Routing function the User ID will be sent directly to PSTN for example the user calls 6715 the device will sent 6715 User ID to PSTN Setting is yes when through the PSTN calls to the Channel the device will with the clew tone the default is Please dial the extension User ID setting to No the dev
16. total call duration will not decrease Mobile Number The mobile phone No which used to receive the alarm SMS Users can get Receiving SMS report of SIM UIM card status SIM Remain Time in DWG Alarm Alarm Threshold When the SIM remain time is or less than this value DWG will send the alarm Dinstar Technologies Co Ltd 22 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual via SMS SMS to remind the users of the SIM remain time Port Description Itis the identification mark of SIM UIM card in the designated SMS report for Alarm The mobile phone No of the SIM UIM card is recommended to use as the port description for alarm or any other string SIM Remain Indicates the current sim remain time It can t modified Time Recovers the SIM remain time to initial value the Maximum Call Duration CLIR Caller ID display restrict This function is used to restrict the mobile phone No By adding 31 before the mobile phone ID this funciton should be supported by carrier Mobile Tx Gain Transits gain of the mobile module from IP side to PSTN side Mobile Rx Gain Receives gain of the mobile module from PSTN side to IP side Detect Reverse This option for CMDA Reverse Polarity detection Most CDMA operators Polarity don t offer polarity reverse So VoIP to mobile DWG2008 will connect soon It doesn t wait mobile side answer 4 6 3 SIM UIM Card
17. 44 BE O You can use different DSCP for voice or data according to the network provider DSCP CodelP Tos Define No Yes If you want to use Qos please select yes and click save Dinstar Technologies Co Ltd 20 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 6 Mobile Configuration 4 6 1 Basic Configuration Figure 4 6 1 Basic Configuration Basic Configuration Dial Tone Gain Mobile Side Bs Select Band Default Gutonatie w Remote API Enable No 2 Yes API Server Address API Server Por TT MOTE Option Reject Incoming will be disabled When yes is checked on 2 option Forward Enable Table 4 6 1 Description of Basic Configuration Dial Tone Gain It is the dial tone volume of call waiting dial tone of mobile module when call out Usually adopt the default configuration Select Band Acording to carrier s band standards Standards are as belows GSM 850 900 1800 1900 MHz CDMA 800 MHz Remote API Enable API is provided for third party development with DLL and IAD components The API includes SMS sending and receiving USSD sending and receiving The default is No API Server Address It is the remote IP address who uses API This is an option when selecting Yes under remote API enable API Server Port It is the remote channel No who uses API This is an option when selecting Yes under remote API enable Dinstar Technol
18. 8 192 137 202 968 134 133 NOTE It must restart the device to take effect Dinstar Technologies Co Ltd 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Table 4 5 1 Description of Local network Link Speed amp Duplex The 5 options are Auto Detect 10Mbps Half Duplex 10Mbps Full Duplex 100Mbps Half Duplex and 100Mbps Full Duplex Default is Auto Detect Obtain IP Address Enable the device obtain IP Address automatically or not Default 1s Automatically enabling Use the Following IP Configure the IP Address Subnet Mask and Default Gateway Address by manual Need ISP offer the account and password Use this mode when have not router in the local network Obtain DNS Server When enable the WAN port option of Obtain DNS Server Address Address Automatically Automatically which will be enabled subsequently Use the Following DNS Fill in the IP address of Primary DNS Server and Secondary DNS Server Addresses Server WAN LAN Port WAN port used for connecting the external network LAN port used for connecting local network 4 5 2 MAC Clone Figure4 5 5 Configuration of Mac Address Clone MAC Clone This page provide the setting of WAN MAC Address Device MAC Address 00 1F D6 16 03 TC PC MAC Address 00 26 9E 94 54 23 Clone MAC MOTE must restar the device to take effect Save This function can prevent the devi
19. 8select Carrier Carrier Select Port Port O Select Mode Automatic Manual Carrier List This function is used to select carrier Table 4 6 6 Description of select Carrier Select Port Select GSM channel default Port 0 Select Mode There are two mode to select carrier automatic and manual If you select manual mode you can select carrier from carrier list Dinstar Technologies Co Ltd 26 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 7 Routing Configuration 4 7 1 Routing Parameter Figure 4 7 1 Routing Parameter Routing Parameter Tel IP Parameter Route calls before manipulation e Save Table 4 7 1Description of Routing Parameter Route calls after The parameters indicate that the gateway will select Tel gt IP routes after manipulation number manipulation completed Route calls before The parameters indicate that the gateway will select Tel gt IP routes before manipulation number manipulation completed 4 7 2 Tel gt IP Routing Figure 4 7 2 Tel to IP Routing Tel gt IP Routing O default Any any any SIP Server E 30 Tovps Port Group 31 x 00 IP 31 O 31 Carrier to B Port O 01358 133 Port Gro Total 3entry 16entrypage 1ipage NOTE 0 routing is not allowed to delete only allowed to change Table 4 7 2 Description of Tel to IP Routing Tel gt IP Routing This item uses to configure incoming call routes which can be
20. DTMF A digit a timer or one of the symbols A B C D or 2 Range One or more DTMF symbols enclosed between square brackets and but only one can be selected 3 Range One or more expressions enclosed between round brackets and but only one can be selected 4 Separator Separated expressions or DTMF symbols 5 Subrange Two digits separated by hyphen which matches any digit between and including the two The subrange construct can only be used inside a range construct 1 e between and 6 Wildcard x matches any digit 0 to 9 7 Modifiers Match O or more times 8 Modifiers Match 1 or more times 9 Modifiers 7 Match O or 1 times Example Assume we have the following digit maps 1 xxxxxxx x11 and a current dial string of 41 Given the input 1 the current dial string becomes 411 We have a partial match with xxxxxxx but a complete match with x11 and hence we send 411 to the Call Agent Dinstar Technologies Co Ltd 47 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 2 2 8 xxxxxx 13xxxxxxxxx Means that first is 2 3 4 5 6 7 or 8 followed by 6 digits or first is 13 followed by 9 digits 3 13 15 18 xxxxxxxxx Means that first is 13 15 or 18 followed by 8 digits 4 1 357 9 xx Means that first is 1 2 3 or 5 or 7 8 9 fol
21. DWG2000 1G User Manual 4 8 Manipulaton Configuration 4 8 1 IP gt Tel Destination Numbers Figure 4 8 1 IP gt Tel destination numbers manipulation IP gt Tel Manipulation O 0 safcom IP Group 31 any 2547 Port Group 3 O 0 Total 1entry 16entm page 1 1page Table 4 8 1 Description of IP gt Tel destination numbers manipulation o It is an optional configuration item and is used to add IP gt Tel number IP gt Tel destination change data The IP gt Tel Manipulation defined the rules of add and deletion of numbers manipulation called numbers which are referenced by IP gt Tel routing Ind It uniquely identifies a route Its value 1s assigned globally ranging ndex from 0 to 31 It describes the route for the ease of identification Its value is Description l character string It specifies the source IP which will send the calls to gateway e Any any IP address Source IP o e IP specific an IP address e e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx con
22. Domain Name System DNS GSM ITU T G 711a Law u Law G 723 1 G729AB 1 4 2 System Function PLC Packet loss concealment VAD Voice activity detection CNG Comfort Noise Generation Local Remote SIM card work mode Adjustable gain of port DTMF adjustment Balance alarm Lock unlock SIM UIM Mobile number display rejection Sending receiving SMS Customize IVR Recording White and black list One number access Open API for SMS support USSD Echo Cancellation with ITU T G 168 165 standard Automatic negotiate network Hotline 1 4 3 Industrial Standards Supported Stationary use environment EN 300 019 Class 3 1 Storage environment EN 300 019 Class 1 2 Transportation environment EN 300 019 Class 2 3 Acoustic noise EN 300 753 CE EMC directive 2004 108 EC EN55022 2006 A 1 2007 EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 A2 2005 EN55024 1998 A 1 2001 A2 2003 Certifications FCC CE Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 1 4 4 General Hardware Specification Power Supply AC100 240V 50 60HZ DC12V 1A Temperature 0 40 C Operation 20 80 C storage Humidity 5 90 RH Power Consumption 5W Dimensions 112 W x76 D x24 H mm Net weight 0 7kg Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 2 Equipment Installation
23. Lock Figure 4 6 3 Configuration of SIM UIM Card Lock SIM UIM Card Lock Select Port SIM Card Lock PIN Code Table 4 6 3 Description of Configuration of SIM UIM Card Lock Select the Channel No which need to be locked SIM Card Lock SIM card lock or unlock Default is No PIN Code Correct PIN code 1s needed to lock or unlock the SIM card Dinstar Technologies Co Ltd 23 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 6 4 PIN Management Figure 4 6 4 PIN Management PIN Management Select Port Old PIN Code New PIN Code Confirm New PIN Code NOTE PIN code can be modify only on state that SIM card is locked Detailed description as below Table 4 6 4 Description of PIN Management PIN is the password of SIM card personal identification In the status of SIM card locked PIN can be modified to prevent SIM card from being stolen 4 6 5 SMSC Figure 4 6 5 SMSC Select Port SMSC 661 3600755500 SMS center of mobile theoretically the celluar modular will automatically detect the SMSC number This configurable option is used in a situation that the SMSC number could not detected by celluar modular When such case happens please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface Dinstar Technologies Co Ltd 24 www InternetVoipPhone co uk sales internetvoip
24. at the devices can not call out Allow Incoming Calls Refer to SIP Configuration gt Is register If Is register setting is no without Registration this option need set Yes to avoid that the devices can not call in Allow Anonymous The incoming anonymous calls will be rejected Outgoing Calls In General SIP phones are based on as the end if this option is set to Use as End Key No the dial up will end expires dial up time a Bit of between the dialing time over the time will be seem as end of dial Inter digit Timeout 4 11 3 SIP Configuration Figure 4 11 3 SIP Configuration SIP Configuration SIP Proxy SIP Server Address 172 16 119 119 SIP Server Port detault 5060 Outbound Proxy Outbound Proxy Address Outbound Proxy Port Use Random Port Local SIP Port Is Register Register Interval range 1 3600s Keepalive Interval range 0 3600s 0 means disable Enable 100rel Refer to Use Target Contact No Yes Dinstar Technologies Co Ltd 44 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual SIP Used for Configuring VoIP channel add SIP Registry Platform and local SIP Channel and configure SIP protocol and other related information Configuration Used for configure SIP server address and Channel the address can be IP SIP Server Address also can be a domain name DNS should to be able to resolution Address the details please a
25. ce against blocking by the carriers Enable this function on the router mode the device can be anti blocked when the carrier to limit the online users by scanning the MAC address Dinstar Technologies Co Ltd 17 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 5 3 DHCP Server Under route mode DWG works as a router Config DHCP serive to enable the DHCP service funcition of DWG then DWG will works as a DHCP server Figure 4 5 6 Configuration of DHCP service DHCP Server Config DHCP Server IP Address Pool Start IP Address Pool End IP Lease Time default 72 hours Subnet Mask optional 255 255 255 0 Default Gateway optional 192 168 1 1 Primary ONS Server optional 211 148 192 137 secondary ONS Server optional 202 96 134 133 MOTE The IP address in pool needs to be in the same subnet with LAN port Table 4 5 2 Description of DHCP Server IP Lease Time Sets the duration for how long the IP works with the specific IP If the duration is out of the duration the IP would be invalid The subnet mask DNS info will also be allocated to network devices automatically by gateway DHCP protocol Generally there is no need to configure those items 4 5 4 DMZ Host In some conditions certain devices in LAN network need to do two way communication with WAN network e g certain computer in LAN network need to provide multiple services to WAN network
26. cription of IP Trunk Add remote IP of softswitch SIP server which will send call traffics to gateway IP Trunk It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string m It is an interworking parameter between the remote Softswitch and the SIP server It specifies the IP address of the peer equipment Pon It is an interworking parameter between the remote Softswitch and the SIP server or It specifies the SIP port number of the peer equipment Example To add a remote IP of Softswitch set index to 31 SIP port number 5060 Figure 4 10 2 IP Trunk Modify IP Modity Index IF Fort Description Dinstar Technologies Co Ltd 38 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 10 2 IP Trunk Group Figure 4 10 3 IP Trunk Group IP Group E 18 asterisk 10 14 17 E 19 all 13 19 Total entry 16entry page 1 1page Add Delete Table 4 10 2 Description of IP Trunk Group This configuration is optional and is used to add the IP that have the same IP Trunk Group attributes to an IP group The IP group will referenced by IP gt Tel routing and number manipulation It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string It
27. d calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e IP specific an IP address e e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Auto call e Password authenticate It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 35 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Example Index 31 barring the certain calling number from IP 14 lt elastix gt Figure 4 9 2 IP gt Tel Operation Modify IP gt Tel Operation Modify Index source IP sp 14 lt
28. dvisory the service provider SIP Proxy Port Port default setting 1s 5060 For details please consult the service provider Outbound proxy 1t mainly used in firewall NAT environment That make the Outbound Proxy signaling and media streams are able to penetrate the firewall the details Address please advisory the service provider Outbound Proxy Outbound proxy port number the details please advisory the service provider Port Use Random Set the local monitor SIP port fixed or random random is every time you Port start the device will random Select a free SIP port Monitor Default set yes if you want the device can make a call without register set Is Register No Also enable the Allow Outgoing Calls without Registration and Allow Incoming Calls without Registration function Used to keep communicate between equipment and the SIP server that make Keep alive the device is in the best available Registered In general using the factory Interval default values 4 11 4 Port Configuration Port Configuration is used to configure ports gain Off hook Auto Dial etc Figure 4 11 4 Port Configuration Dinstar Technologies Co Ltd 45 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Port Configuration All ports register used same user ID Current Port SIP User ID Authenticate ID Authenticate Password Tx Gain Rx Gain Offhook Auta Dial Auto Dial Delay Tim
29. e Table 4 11 3Description of Port Configuration ALL ports register The default is not each SIP account if set yes all the port will use user used same user ID ID of portO when the call ring in sequence SIP User ID Is the account used for registration equipment port s unique identifier Authenticate ID is equivalent to show the name Password is register Password which no passward can no fill the details please contact the service provider Tx Gain Refers to the call volume that from himself during a call to the end users adjust the Tx Gain will affect the voice volume of the end user the default value is O Rx Gain Refer to the call volume from the remote end user to ourself volume adjust the gain acceptance will affect the voice volume we will heard the default value is 0 Offhook Auto Dial Hotline service when PSTN part client calls to this port will auto forward to the hotline User ID If no need this feature just left it blank Auto Dial Delay Time Offhook Auto Dial delay time the range is 0 10 seconds 4 11 5 Digit Map Figure 4 11 5 Digit map Dinstar Technologies Co Ltd 46 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Digit Map Digit Map NOTE Length of Digit Map should be not more than 119 characters Digit Map Syntax 1 Supported objects Digit A digit from 0 to 9 Timer The symbol T matching a timer expiry
30. e Network 172 16 0 115 255 255 0 0 Static IP DNS Server 172 16 1 1 System Up Time 00h 04m 16s Network Traffic Statistics Received 454102 Bytes Sent 173439 Bytes Version Information EIA AOS 9 50 34 PCB 64 4 LOGIC 0 BIOS 1 Built on Feb 18 2011 12 00 22 Table 4 4 1 Description of system information MAC Address Displays the current MAC of the gateway for example 00 1 F D6 1B 3D 02 Network Mode DWG2000 1G support two types network mode which is bridge and route modes Shows IP address and subnet mask Displays DNS server IP address in the same network with the gateway 4 4 2 Mobile Information Figure 4 4 3 Mobile information Mobile Information Remaining Call Port Type Status Duration min Carrier Signal Quality 0 GSM No SIM Card No Limit T Display GSM CDMA channel and network status information detailed shown as below Table 4 4 2 Description of mobile information Numbers of ports of GSM CDMA Indicates the current type of network Such as CDMA or GSM IMSI International Mobile Subscriber Identity it is the uniquely identifies of SIM card Indicates the connection status of current GSM CDMA module Remaining Limite a call duration to the SIM card when call duration is out of that duration Call Duration the call would be discontinued This option shows remaining talk time Displays the network carrier of current SIM card Dinstar Technologies Co Ltd 14 www InternetVoipPhone co uk sa
31. e customize voice files can be recorded using Windows recording programs the sound format is 8000Hz 16 bit sampling in mono with WAV format size of files can not exceed 190KB 4 12 3 Data Backup Figure 4 12 3 Data backup Data Backup Click Backup for download configuration file to your computer Click Backup for download configuration file to your computer 4 12 4 Data Restore Figure 4 12 4 Data restore Data Restore Send data file from your computer to the device Configuration rr NOTES The upload process will last about 30s Send data file from your computer to the device 4 12 5 Syslog Parameter Figure 4 12 5 Syslog parameter Syslog Parameter Enable Syslog no yes Server Address Syslog Level Send CDR no yes Table 4 12 1 Description of Syslog Parameter Dinstar Technologies Co Ltd 49 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Enable SysLog select yes to enable syslog client function Server Address Fill in the Syslog server IP Address here Syslog Level There are five level of syslog NONE DEBUG NOTICE WARNING ERROR we urge you to select DEBUG Send CDR If you select yes DWG will send CDR to syslog server 4 12 6 Login Password Figure 4 12 6 IVR Voice Prompt Upload Username amp Password Web Configuration Old Web Username Old Web Password New Web Username New Web Password Confirm Web Pass
32. e length of the digits to be deleted from right 18 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to It specifies the number of Digits to Leave from Right Leave from Right Example Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 4 Tel gt IP destination numbers manipulation add Tel 1P Source Numbers Add Index Description ed Source Prefix Pd Destination Prefix Pe Destination Or fay i Perou CL lx 2 SIP Server Stripped Digits fromLet aaah AII4I4I1 2O Right Prefix to Add Suffix to Add Number of Digits to Leave fram Right NOTE If you need route calls after manipulation setthe destination ip to any OK Cancel It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 Dinstar Technologies Co Ltd 32 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 8 3 Tel gt IP Destination Numbers Figure 4 8 5 Tel gt IP destination numbers manipulation Tel gt IP Destination Numbers Total Oentry 16entry page 110page Table 4 8 3 Description of Tel gt IP destination numbers manipulation Tel gt IP destination It is an optional configuration
33. efault Gateway 172 16 0 250 C PPPoE Account Password E Mobile Configuration E System Configuration H Tools ONS Server Obtain DNS server address automatically Use the following ONS server addresses Primary ONS Server 211 148 192 137 Secondary DNS Server NOTE lt must restart the device to take effect Go through navigation tree user can check view modify and set the device configuration on the right of configuration interface 4 4 System Information Figure 4 4 1 system information System Information MAC Address 00 1F D6 1B 3D 02 Network Mode Bridge Network 172 16 0 115 255 255 0 0 Static IP DNS Server 172 16 1 1 System Up Time 00h 04m 16s Network Traffic Statistics Received 454102 Bytes Sent 173439 Bytes Version Information EIA AOS 9 50 34 PCB 64 4 LOGIC 0 BIOS 1 Built on Feb 18 2011 12 00 22 Mobile Information Remaining Call Status Duration min Carrier Signal Quality No SIM Card No Limit Y SIP Information Port SIP User ID Register Status Status Status 0 Unregistered onhook System information interface shows the basic information of status information Mobile information and SIP information Dinstar Technologies Co Ltd 13 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 4 1 System Information Figure 4 4 2 system information System Information MAC Address 00 1F D6 1B 3D 02 Network Mode Bridg
34. enter 150 177 hang up when hear setting successful message 2 Configure IP address Dial the phone number of this SIM card hear a message enter 152 172 16 0 100 hang up when hear setting successful message 3 configure subnet mask Dial the SIM card phone number enter 153 255 255 0O O hang up when hear setting successful message 4 Configure gateway Dial the SIM card phone number enter 156 172 16 0 1 hang up when hear setting successful message 5 Please wait about ten seconds when finishing the operations restart device dial the SIM card phone number enter 158 to check the Static IP address 3 5 DHCP Configuration DHCP mode configure as follows O Insert a SIM card into a slot dial the SIM card number When hearing a hint message then enter 150 17 if hearing setting successful message which means the DHCP is confirued successfully O Restart the device wait for 30 seconds and then dial the SIM card telephone number enter 158 to query the IP address Note If reporting the IP address is 0 0 0 0 which means that the gateway could not obtain a IP address successfully Please check O Make sure the device have been connected to the network O Make sure the DHCP Server is working If there is no DHCP Server please set the IP of device to static IP Dinstar Technologies Co Ltd 11 www InternetVoipPhone co uk sales internetvoipphone co u
35. ice will with dial tone For Example the phone A _ from _ PSTN side call DWG2000 1G DWG2004 DWG2008 Channel SIM card corresponding User ID the Channel s SIP User ID is C Channel hook and then call B when Send Original Caller ID for PSTN Incoming setting is Yes the Caller User ID that send to B will be A when Send Original Caller ID for PSTN Incoming setting is No the caller User ID that sent to B will be C except for anonymous outgoing DWG2000 1G DWG2004 DWG2008 support RFC2833 and SIGNAL two ways DTMF INTERVAL range is 50 800ms DTMF VOLUME can use the default Configuration Simple Traversal of UDP over NATs NAT s UDP simple cross is a network protocol It 1s allowed to stay behind the NAT or multiple NAT client part to identify their clients public address found himself after what Type of NAT and NAT for a particular Channel is bound to a local Dinstar Technologies Co Ltd 43 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Internet terminal Channel This information is used for two host to set up UDP communication behind the same NAT router The agreement defined by the RFC 3489 Select the name under the special needs the most common way is use the CLID Mode default User ID Allow Outgoing Calls Refer to SIP Configuration gt Is register If Is register setting is no without Registration this option need set Yes to avoid th
36. k 0800 088 4846 DWG2000 1G User Manual 4 WEB configuration This charpter describes web configuration of DWG2000 1G 4 1 Preparing WEB configuration includes the following components network configuration system information mobile configuration and system configuration 4 2 Access the System Through HTTP Enter IP address of DWG2000 1G in browser The default IP of LAN port is 192 168 11 1 and the GUI shows as below Figure 4 2 1 WEB log interface Connect to 172 16 30 30 ea Web Config System User name Es admin Password s Remember my password concel_ Enter username and password and then click OK in configuration interface The default username and password are admin admin It is strongly recommended change the default password to a new password for system security Dinstar Technologies Co Ltd 12 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 3 WEB Configuration DWG2000 1G WEB configuration interface consists of the navigation tree and the detail configuration interfaces Figure 4 3 1 WEB introduce Web Management System System Information Work Mode C Route Bridge Network Configuration Navigation tree Network Configuration Qos Parameter Link Speed amp Duplex C Obtain IP address automatically Use the following IP address IP Address 72 16 30 30 Configuration interface Subnet Mask D
37. les internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Signal Quality Displays the signal strength of in each channels of GSM CDMA 4 4 3 SIP Information Figure 4 4 4 SIP information SIP Information Port SIP User ID Register Status Status 0 Unregistered onhook Displays registration status information with Softswitch platform or SIP Server Table 4 4 3 Description of SIP information He corresponding number of GSM channel DWG2000 1G has only 1 port SIP User ID SIP registration account of the Softswitch and SIP server provided SIP User ID Shows the registration status of VoIP channel including registered and unregistered 4 5 Network Configuration The navigation tree of the route mode and bridge mode as below Figure 4 5 2 route mode System Information Figure 4 5 1 bridge Network Configuration Qos Parameter MAC Clone DHCP Server DMZ Hast Foward Rule Static Route System Information Network Configuration Qos Parameter Mobile Configuration Mobile Configuration System Configuration System Configuration Tools Tools In the navigation tree of route mode will have extra items of MAC Clone DHCP Server DMZ Host forward Rule Static Route Dinstar Technologies Co Ltd 15 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 4 5 1 Local Network DWG2000 1G User Manual Under the route mode WAN
38. lowed by 2 digits 4 12 Tools 4 12 1 Firmware Upload Equipment upgrades can through Dinstar s softswitch platform when the device disconnects with Dinstar s softswitch platform or some special circumstances The firmware is able to upload locally Figure 4 12 1 Firmware upload Firmware Upload Send Id file from your computer to the device Software Browse Upload NOTE 1 The upload process will last about 60s 2 The device will restart automatically after upload 3 Do not shut down when the device is uploading Select the upgrade program under correct directory services and then click upload will complete upgrade the firmware NOTE during the upgrade process please do not swtich off the power supply equipment may paralyze 4 12 2 IVR Voice Prompt Upload By default when PSTN call incoming the system will play the default IVR and also the user can load custom IVR Figure 4 12 2 IVR Voice Prompt Upload Dinstar Technologies Co Ltd 48 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual VR Voice Prompt Upload Send waw file from your computer to the device IVR Voice Prompt File for PSTN Incoming Calls Browse Upload Play IVR Voice Prompt from Default Custom NOTE 1 The upload process will last about 30s 2 Once uploading successfully the next uploading operation will be only available after about 30s NOTE th
39. odify Tel IP Routing Modify Index Description source Prefix Source Port fe Port Group 31 Umi com gt Destination Prefix Destination Port C PortGroup 9 all p 13 elas i IF Group 13 asterisk O SIP Server Dinstar Technologies Co Ltd 28 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Add a GSM to VoIP route It indicates that the calls coming from Port Group 31 lt Unicom gt will match the prefix x x is a wildcard string which will match any prefix except anonymous calls Meanwhile sending the calls destination IP 13 lt eia gt if called number match with destination prefix 00 Figure 4 7 3 Tel to IP routing Modify Tel IP Routing Modify Index Description Carrier A to B Source Prefix 3 56 Source Port PortGroup 0 elle Destination Prefix Destination C Port 31 Uni com gt 10 other p Group 18 asterisk E SIP Server Add GSM to GSM route its mainly used for saving the cost between two carriers It indecates that calls coming from Port 0 will match the prefix 13 58 13 58 include prefix 135 and 138 caller number can t match prefix 135 and 138 will reject by gateway Meanwhile sending the calls to Port Group 31 lt Unicom gt if called number match with prefix 133 Dinstar Technologies Co Ltd 29 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
40. ogies Co Ltd 21 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 6 2Mobile Figure 4 6 2 Mobile Configuration Mobile Configuration Select Port Mobile Number Enable Call Duration Limitation Maximum Call Duration Free Time to Call Alarm Threshold tia SWS Mobile Mumber Receiving Alarmi Port Description for Alarm SiM Remain Time CLIR Mobile Tx Gain Mobile Rx Gain Detect Reverse Polarity Wo Yes MOTE 1 1fthe duration of a call is less than Free Time to Call it will be not included in Call Duration 2 Check the anti pole signal is only effective on the COMA Table 4 6 2 Description of Mobile Configuration Mobile Number SIM card user ID of the channel That must be configured when one access No funciton enable Enable Call This function is to limit the max call duration of channel The max call Duration duration is between 1 to 65535 minutes Limitation Maximum Call Defines a value by users That will limit the SIM UIM card s total call Duration duration After the call duration excesses this value no call will be initiative by this channel The value range is 1 65535 If user doesn t configure this value Default is no max call duration limits for this channel Minimum A minimum charging time in seconds is defined during which no charging is Charging Time done at carrier side If the conversation time is even shorter the
41. or routers processing network packet is vulnerable for example to multiple network devices or the same protocol network communication NAT allocated the same conversion communications Channel If there 1s such a case suggest replacing a router or specify each voice gateway with different LOCAL RTP PORT Channel refer to the base WEB Configuration interface section 6 Check the equipment network environment for the softswitch platform monitor the network condiation make sure the network is solid 6 Glossary GSM Global System for Mobile Communications CDMA Code Division Multiple Access FMC Fixed Mobile Convergence SIP Session Initiation Protocol MGCP Media Gateway Control Protocol DTMF Dual Tone Multi Frequency USSD Unstructured Supplementary Service Data PSTN Public Switched Telephone Network STUN Simple Traversal of UDP over NAT IVR Interactive Voice Response IMSI International Mobile Subscriber Identification Number IMEI International Mobile Equipment Identity DMZ Demilitarized Zone Dinstar Technologies Co Ltd 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
42. phone co uk 0800 088 4846 DWG2000 1G User Manual 4 6 6 SMS Figure 4 6 6 SMS sending Send Message Select Port Randon Fort y Addressee 13888888888 Message Hello this is a test message NOTE Length of Message should be not more than 300 characters Configurations are as below Table 4 6 5 Description of SMS sending Users can select a defined channel or random channel to send SMS Input the recevier s mobile phone No to send SMS 4 6 7 USSD USSD Unstructured Supplementary Service Data is a Global System for Mobile GSM communication technology that is used to send text between a mobile phone and an application program in the network Applications may include prepaid roaming or mobile chatting USSD 1s similar with Short Messaging Service SMS but unlike SMS USSD transactions occur during the session only With SMS messages can be sent to a mobile phone and stored for several days if the phone is not activated or within range Figure 4 6 7 USSD Display ae Input 100 6521352 2 MOTE Ifyou do nothing within 90s connection will be disconnected Send Exit Dinstar Technologies Co Ltd 25 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Table 4 6 6 Description of USSD Select the GSM channel to send USSD Display Display the result of sending USSD Input The area to input USSD code 4 6 8 Carrier Figure 4 6
43. r 5 4 when calling in the caller always hears a busy tone Make sure Enable DND Do not Disturb in system 5 5 sudden interruption during a call 1 make sure whether is human error caused the problem 2 Make sure with the account balance or lack of disruption caused the call disconnected 3 Make sure whether there is interference with the fax tone or equipment busy tone these interference may lead to calls dropped 4 Make sure whether the LAN equipment such as gateway or router fails user can try to restart the gateway or router Dinstar Technologies Co Ltd 51 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 5 6 voice single pass double barrier or poor quality 1 Make sure the equipment is working properly with grounded power 2 Check the device network connection is in working status 3 Ask network administrators to open limitation with the equipment s network communications it 1s a special equipment not afraid of virus attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also please NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible refer WEB Configuration Interface Description section 4 Make sure the LAN equipment is working user can try to restart the gateway or router to solve the problem 5 Check whether there is more than one DINSTAR series products in LAN network some gateways
44. sist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from l o Left It specifies the length of the digits to be deleted from left e Stripped Digits from a o l Rioht It specifies the length of the digits to be deleted from right 18 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Dinstar Technologies Co Ltd 30 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 2 IP gt Tel destination numbers manipulation modify IP gt Tel Manipulation Modify Source IP p 13 mathnew IP Group 31 lt allow calls nd Destination Prefix 2 Destination Port Port 5 Port Group Stripped Digits fram Left Stripped Digits from Right Prefix to Add Suffix to Add NOTE If you need route calls after manipulation set the destination port chosen arbitrarily It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 4 8 2 Tel gt IP Source Numbers Figure 4 8 3 Tel gt IP destination numbers manipulation Tel IP Source Numbers Total Dentry
45. to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e e IP specific an IP address e e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Auto call e Password authenticate It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 37 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 4 10 IP Trunk Configuration 4 10 1 IP Trunk Figure 4 10 1 IP Trunk 1 T IPS COE UE L P cr Y JL E 10 172 16 0 124 5060 other O 13 172 16 3 55 5060 ela O 14 172 16 0 123 5060 elastix E 17 172 16 1 123 5060 FreeSentral C 19 172 16 244 136 5060 ondo server O 31 110 164 212 105 5060 to vps Total Gentry 16entrpage 1Mpage Add Delete Table 4 10 1 Des
46. to the same surge protector Network interface of DWG2000 1G supports RJ45 standard with 1OMbps or 100Mbps network Wireless section inserting SIM card directly GSM channel should work properly 2 2 Installation Procedure The outlook of DWG2000 1G looks like a 1U chassis to install hardware the cable is needed After unpacking the equipment please do follow the procedure as following steps 2 2 1 Install SIM Card When installing SIM card opening blank panel of SIM slot procedure shows as below O Push down the yellow button the SIM slot will popup O Inset the SIM card to the SIM slot Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 2 2 2 Antenna Installation Take antenna connected in antenna interface of DWG which sign of ANT on 2 2 3 Cable Connection of Equipment DWG2000 1G works in Route mode Figure 2 2 1 DWG2000 1G connection gt PC modem Power adapter Dinstar Technologies Co Ltd www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 3 Network Configuration In this chapter we will introduce the initial configuration of DWG2000 1G gateway All of the network parameters of the gateway can be configured by IVR guidance 3 1 Preparation Please ensure the following stepes are done properly before IVR setting O Prepare an analog telephone or mobile phone O
47. used for recieve the calls from the GSM Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string It specifies the Port or Port Group which will receive the calls from PLMN Dinstar Technologies Co Ltd 27 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Figure 4 7 3 Tel to IP routing Modify Tel gt IP Routing Modify Index Description default source Prefix Source Port Port Group Destination Prefix Destination O Poi Port Group Cp IP Group SIP Server It s a default route configured in gateway It allows any number from source port O send call to SIP server with any prefix Figure 4 7 3 Tel to IP routing M
48. using DHCP mode check DHCP Server is working properly 4 Check whether there is a LAN device conflict with the exists IP ADDRESS 5 2 Equipment can not register If the Run LED does not flash mean unregistered 1 Check the network connection is working see above section whether the Configuration 1s correct 2 Check whether the LAN firewall setting is inappropriate such whether limit the network communication If it is there are two ways to try to resolve 3 Ask network administrators to open limitation with the equipment s network communications it is a special equipment not afraid of virus attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also please NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible reference WEB Configuration Interface Description section 4 Check whether the Local Network to the SIP PROXY platform network environment is relatively poor or not and if so please check Local Network or contact the service provider 5 if go through those steps the device still be in trouble please contact the equipment provider 5 3 When calling out the callee s phone shows wrong caller ID 1 Ask the callee checks whether the device is failure or device battery power 1s low 2 Make sure the callee has been subscribed called User ID display service 3 If only part of the caller User ID with this problem please contact the telecom carrie
49. utomatically when preferred coders is changed between G 23 1 and G 729AB Enable PSTN Incoming Configuration C Ho Yes Enable Auto Outgoing Routing No Yes Auto Outgoing Routing Type IP to PSTN One Stage Dialing No C Yes Play Voice Prompt for PSTN Incoming Calls C No Yes Send Original Caller ID for PSTN Incoming Calls No Yes DIMF Parameter DTMF Method RFC2833 RFC2833 Payload Type DTMF Volume DTMF interval 7 Enable STUN No C Yes CLID Mode Number Name Notice when select name please insure there isn t letter in it Other Configuration Enable Private Service C No Yes User ID ls Phone Number Ho Yes Only Accept Calls from SIP Server no Yes Allow Outgoing Calls without Registration No Yes Allow Incoming Calls without Registration No Yes Allow Anonymous Outgoing Calls E No Yes Reject Anonymous Incoming Calls No C Yes Use as End Key C Ho Yes Interdigit Timeout Table 4 11 2 Description of Service Configuration Means the initial allocation of Channel when RTP voice stream transmit in LOCAL RTP PORT the IP network in general using the factory default values When there Channel are multiple DINSTAR series voice products and the network gateway or router s NAT with loopholes user can try changing this item Enable Silence Enable the silence suppression almost no impact on call quality and can Suppression save about half of
50. ver Port range 0 65535 Table 4 5 3 Description of Forward rules The Service channel that should be provided to WAN network IP address IP address is the one of devices in LAN net work The service protocol TCP or UDP 4 5 6 Static Route Static route is the route rules in IP communication Generally speaking no need to config static route Configuring static route is necessary in such conditions when several network segaments exist in LAN network and there s certain application between these network segament Please cancel internet sharing under Network configuration first then configure the static route In commly use please don t configure static route If static rule is wrong the devices may not work Figure 4 5 9 Configuration of Static route Static Route Table Dest IP Address Subnet Mask Nexthop Enable Dinstar Technologies Co Ltd 19 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual Table 4 5 4 Description of Static Route Dest IP Address Destination IP address the date packets will be sended Subnet Mask The Subnet Mask of Destination IP address The Next Hop IP address if want to arrive the Destination IP addres 4 5 7 Qos Parameter Figure 4 5 10 Qos parameter Qos Parameter DSCP code pointis used for diffserv setting It utilize the first 6 bits of IP Tos The default definition is EF 184 AF 1 AF2 2 AF SIS AF
51. word Telnet Configuration Old Telnet Username Old Telnet Password New Telnet Username New Telnet Password Confirm Telnet Password When using web or telnet Configuration please enter default user name and password User can modify the login name and password 4 12 7 Factory Reset Figure 4 12 7 Factory Reset Restart Click this button to reset factory default settings Be careful do this operation after restore factory setting all the parameters will be changed to the factory default 4 12 8 Restart Figure 4 12 8 Restart Restart Click this button to restart the device When system restarts user click RESET button on the web Dinstar Technologies Co Ltd 50 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000 1G User Manual 5 FAQ 5 1 Device have been connected to network physically but the network cannot be connected or network communication 1s not normal 1 Make sure the network cable is ok or not can through view the device WAN port or LAN port indicator light to determine the physical connection is working or not 2 Make sure the connected network devices router switch or hub support 10M 100M adaptive if not connect the Equipment directly to PC landing WEB and in the local connection Configuration interface Select the correct Ethernet Work Mode 3 Check the Network Configuration 1f the Configuration 1s incorrect please re Configuration If you are

DWG2000-1G User Manual v1.0

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