ShipStore User Manual
Contents
1. Import File under Views gt Batch Processing 2 Click Add files to choose your file s 3 Click Start upload 4 Once the upload is done the uploaded file s will look similar to this Import Batch File Add files Start upload Cancel upload UNIQONE xlsx 59 45 KB Processing Imported Shipments 1 Click Process under Views gt Batch Processing 2 Choose your batch most recent is at top of list and any other criteria needed 3 Click Process and wait for labels to begin printing to the station designated on the main screen Process Batch Batch Key 2014022612345791 Status Any Weight Dimensions 10x5x20 Packaging Customer Packaging Terms Prepaid Service FedEx Ground Process 2014 Applied Resources Engineering 15 S Applied Resources ShipStore User Manual The Basics Checking Status 1 Click Check Status under Views gt Batch Processing 2 Choose your batch most recent is at top of list and any other criteria needed 3 Click Check Status 4 Results will display on the screen and allow you to retry the shipments through with a simple click 2014 Applied Resources Engineering 16 Ku Applied Resources ShipStore User Manual The Basics History Screen Here you can search for any shipments already processed and void them reprint the labels or reprocess the shipments After entering any needed search criteria simply click the record you want to bring it in2. RODO EE 20 ee leie eege er EE A E eve ceieeaa E ane peuuency E E 20 ShipStore Merchant Applcatton 21 ROUTINE FONG EE 22 SUD O WN e EE 22 SEI E FOL GOW EO sirra r a tic rusaheeeceuastswensade scans vwces She gaussdien conn EE 22 Object Reference not set to an instance of AN object eee ceeseccceesecceeeecceeeesececeuseceeeeneceeeeeeeeeees 22 Vull le EE 22 Could MOL ern DICASE ET TE 22 Labels printing out of wrong D 22 2014 Applied Resources Engineering 3 Ki Applied Resources ShipStore User Manual The Basics Main toolbar 52 SHIPSTORE OrderTrack link Displays shipment Contains basic summary shipping information for functions such the past day as ship rate week and month and void address book and closeouts Shipping Page Indicates which station the system thinks you are SE Choose different on Also indicates if the Perform functions based on Peripheral app is running shipping profiles what screen you are on Gu SHIPSTORE Current Station Current Profile Main Functions Views NOT LINKED v API Demo Shipment Totals Order Number Ref1 Pkg 1 0 Ibs List Discount Total 0 Total 0 Department Ref2 Base 0 Base 0 Discount 0 Discount 0 Special 0 Special 0 Navigate between shipping history addressbook and Package Info closeout functions using this Totals toolbar Additional forms commitment time and warnings Having issues Click here t
3. International Options ipti j Commodities r e Description of Goods Shipped Document Specific Fields Certificate of Origin Customs Value 0 Add Commodity NAFTA Certificate of Origin Sender s EIN Shipper s Export Declaration AES ITN AES Exemption Code Commodity information Reason for Export Sales Duties and Taxes Terms Prepaid Terms of Sale Free on board Free Carrier Documents Only Use Electronic Form This form contains the necessary shipment level fields for shipping any item s internationally Commodity Information Item 1 Shippers Export Declaration Certificate of Origin US Certificate of Origin NAFTA Bill of Lading ASN UCC Hazmat Description Commodity 1 Quantity 0 Unit Weight 0 Weight Unit of Measure Pounds v Unit Value 0 Country of Manufacture US UNITED STATES T This form is for entering the needed customs information to produce the desired report Simply enter the information under the desired report s tab 2014 Applied Resources Engineering 10 Ku Applied Resources ShipStore User Manual The Basics References Designate references here If nothing is entered here the boxes on the main screen will display instead References Email Designate email notification settings here Email To addresses separated by semicolon Cc addresses separated by semicolon Bcc addresses separated by semicolon DI Use carrier provided emails If usi
4. Quantity how many of this item are in the shipment Description what is the item Unit Weight how much does the average item weigh Weight Unit of Measure Ibs Unit Value what is the average value of the items described Country of Manufacture where was the item made 2014 Applied Resources Engineering 12 Ki Applied Resources ShipStore User Manual The Basics Making Multi box Shipments 1 Simply click Make Multipiece Shipment button or Ctrl F6 to make multi box shipments HE OK Main Functions e Views Current Station Current Profile NOT LINKED v API Demo Load Enter Reset F4 Make Multipiece Shipment Ctri F6 Totals Add Commodity g 1 0 lbs List Save Shipment F8 Total 0 Rate Shipment F9 Base 0 Process Shipment F10 or enter Discount 0 eo Export Shipment Special 0 Import Shipment Service FedEx First Overnight v Terms Prepaid Y Ship Date 4 8 2014 Download Peripheral App Havina issues Click here tn net a suinnort technician remnted inta voir system 2 When the form pops up enter how many boxes you have in the shipment and press Create Packages a Ifthe boxes have any similar information you can mark the checkbox on the form to enter that information Make Multipiece Shipment How many boxes are in this shipment W Are all the boxes the similar weight dims COD POD Please fill out the information that is the same in the packages leave blank i
5. is a link to download the Merchant application that handles interaction with scales and printers This app is needed when loading saving data to any external system an recommended for faster paced shippers To run install this application click the download link at the bottom of the page then download on the next page When the process runs you may have to restart your computer so make sure to save anything you need to before running the process After running through the process a login form will open on your computer similar to this Sign boae User Name Password Enter the same credentials you use for the ShipStore website into the form and press Login If your login works correctly the app should tell you your station name and minimize to the taskbar with this icon RA Zy NOTE You will need to have your station set up in the ShipStore application prior to being able to login to the Merchant application If you have not yet set up the station or are getting an error when logging in call 816 781 5100 or email support appliedresources com for assistance 2014 Applied Resources Engineering 21 a Applied Resources ShipStore User Manual The Basics Common Errors ShipStore Website Service not allowed This error is basically a generic statement that something you entered invalidated the service from being able to be used most likely the ship to address Object Reference not set to an i
6. used when initially generating labels Reprocessing Shipments Select the shipment you wish to void from the history table and click Reprocess Shipment Order Number test Reprint Labels Ship to Company test R Shi t eprocess Shipmen Ship to Location Blue Springs MO 64014 Service UPS Next Day Air Early A M Terms PREPAID Total 65 86 Packages Tracking Number Weight Dimensions 0 1ZY85A551599727713 Download Peripheral App Reposting Data If your system is integrated to another system you can repost the shipping to that system via the History screen After selecting the desired shipment simply click the Repost Data to Host button 2014 Applied Resources Engineering 18 ES Applied Resources ShipStore User Manual The Basics Address Book Screen This screen allows you to manage any and all address book entries you have available in your system Detail Modify Import Add Address Code Company Address 1 ntl Test PAZMANITENG 24 9 demo test 11208 E 45th st tests you 213 johnston pkwy so ACME Lumber 1234 2nd ave Add an Address To add an address click on the Add Address button and fill out the appropriate information List amp tail Modify import Company Contact Address Line 1 Address Line 2 Address Line 3 City State elect a State Provin Zip Country Phone Download Peripheral App Modify an Address To modify an address simply click on the address you desi
7. ShipStore User Manual The Basics NA ZN Applied Resources Applied Resources Engineering Published 4 1 2014 Rev 8 S Applied Resources ShipStore User Manual The Basics Contents DVN RUN COV EE 4 SDPN EP ee 4 Toobar BUO EE 5 EE ee 5 PUNICUIOING si cecisrneneencactacecceueteseuuscueseasnen E EE N E EEE EE EE E E 6 Package MOMA e E 7 VICENTE eege 8 EE 8 SPUN a Se ege 9 PUFFY ee A dacs atecadeticca E E EAEE E EEE EE A EE 9 Menna ODON EE 10 Rer ENCE ee 11 A ea ieee E E cs cei ed O to ce E E T A E A EE E E A E 11 SAPONE WIE AD OT ra T 12 Reire d NT OI AOU ea R 12 Domestic SNIPMENTS sesser n EE E E E 12 HEET 12 Making It E ele AC left E EC 13 EEI E E cause eina E E E TA vase cathe ceeunn ey ens ach scanner E E E cris 14 SNDE a E A A A T 14 EE ai reeL E 15 PMN OCIS UNS ea ee oesstnc ns eaciviescics E yerucioiew ano ewea an ones ecun van uawanediscre ey sneeienterauntamucvernis 15 Processing Imported Shipments ssssssseseerssrresssrrresrrersrrrressrersssrressrerosrtressreresereessreresereessreresereesseeee 15 Eege 16 FSI SCL SC E 17 NC E 17 BRO UPA d Ee E 18 FRE OGS SSIS le Tun e E 18 ee lr EE 18 Address BOOK SCO CE ME 19 2014 Applied Resources Engineering A K Applied Resources ShipStore User Manual The Basics e EI ele 19 POGUES E 19 On PCS SO aa no eatenaceaatucosessadens acne aauaadestok aeons cadauteece sien eeseatese 20 ESS e E 20 VSG ac rprerte E E R E E ascii emectesaanncinamensnens 20
8. ess book Company Address SE Book ID Contact Retrieve address from Address Line 1 address book Address Line 2 Not City State Province Select a State Province Zip Postal Code Validate address only Country US UNITED STATES v on ship to address Phone 2014 Applied Resources Engineering 8 Ku Applied Resources ShipStore User Manual The Basics Shipment Options Shipment Options Saturday Delivery Residential Delivery Is this a Returns Label Call Tag Print Return Labels with this Shipment This form contains shipment options such as e Saturday Delivery e Residential shipment e Return Services Return Services If you would like to designate this shipment as or with return services you have two options 1 Return label This is to designate that the shipment you are processing is a return shipment 2 Print return label with shipment This is to designate that you would like a return label with the outgoing shipment a If choosing this option you have the ability to change the return ship to and bill to addresses for the return shipment by filling out the fields displayed If you do not fill out any of the fields ShipStore will flip the current shipment s return and ship to addresses and use the bill to information for the return shipment 2014 Applied Resources Engineering 9 Ku Applied Resources ShipStore User Manual The Basics International Options
9. f empty Weight 10 Dimensions 2x10x5 Packaging Customer Packaging v Declared Value Insurance POD Default Signature Options COD Create Packages 2014 Applied Resources Engineering 13 y4 Applied Resources ShipStore User Manual The Basics Rating Once all information is inserted click the Rate button or hit F9 Main e FUNCTIONS se VIEWS e Load Enter Reset F4 Ship Make Multipiece Shipment Ctril F6 Add Commodity Ord g1 Save Shipment F8 Rate Shipment F9 Process Shipment F10 or enter Export Shipment PO Import Shipment Service FedFyr frond T Shipping Once all information is inserted click the Process Shipment button or hit F10 to get the labels for the shipment Main FUNCTIONS e VIEWS Load Enter Reset F4 Ship Make Multipiece Shipment Ctri F6 Add Commodity Ord oi Save Shipment F8 Rate Shipment F9 DEF Process Shipment F10 or enter eo Export nt impo Service FedFy Grond T 2014 Applied Resources Engineering 14 Ku Applied Resources ShipStore User Manual The Basics Batch Processing Batch processing is a contract level feature within ShipStore that allows you to process dozens of shipments that may have the same ship from bill to or package information to different locations based on an Excel sheet or something similar If you are interested in the feature please contact us to discuss further Importing Files 1 Click
10. ng carrier provided email notifications check the box at the bottom then add edit the notification events displayed similar to international commodity information Notification 1 Notification Event Label Creation L To addresses up to 5 separated by semicolon Undeliverable address From Email Address From Name Subject Subject Code Shipment Reference 1 2014 Applied Resources Engineering 11 S Applied Resources ShipStore User Manual The Basics Shipping with ShipStore Required Information Domestic Shipments All fields shown below are required These fields are e Order Number e Weight overall weight of each package e Service carrier to use e Ship Date date the shipment will be given to the carrier e Ship To Address O O O O O O Company the company you are shipping to name of recipient if residential Address 1 City State Postal Code Phone Country International Shipments For international shipments you will need some extra information in addition to the information necessary for domestic shipments This information is under the International Options form and includes e Description of Goods Shipped what are you shipping e Customs Value what is the total value of the goods being shipped e Reason for Export why are you exporting e Commodities at least one with all information under Commercial Invoice filled out O O O O O
11. nstance of an object This error means that something that is required was left blank Please double check all your required shipping fields to ensure none of them have been left blank Merchant App Could not log in please try again This error can mean one of two things either you are entering the wrong login credentials or there is something misconfigured with your station If you are positive you are entering the correct credentials notify support of the issue Labels printing out of wrong PC Typically this only happens if the station selected at the top of the shipping page is not set to your current computer If you believe you had the correct station selected notify support of the issue 2014 Applied Resources Engineering 22
12. o get a support technician remoted into your system User Manual Applied Resources Engineering 2014 Contact 2014 Applied Resources Engineering 4 s4 Applied Resources ShipStore User Manual The Basics Toolbars Buttons Screens Small parcel shipment entry Main Functions Views SCreen Station NOT LI Look up and work with past Small Parcel l shipments History Address Book Add edit and delete Item Book addresses from the address Utilities Pkg 1 0 Ibs book el Closeout print reports run Add edit and delete items EOD processes from the item book PO Number Refs Service 2014 Applied Resources Engineering 5 Ki Applied Resources ShipStore User Manual The Basics Functions PSTORE Main Functions Views Current Station Current Profile NOT LINKED 7 API KS e G Load Enter Consolidate Shipments sh Ka Reset F4 Results ES Make Multipiece Shipment CAFE S Fei Add Commodity kg 4 8 lbs Discount Total 6 Rate Shipment F9 He Base 7 Process Shipment F10 or enter Discount 3 Export Shipment Special Import Shipment Service oO o OO UPS Next Day Air M Terms 1 Loads an order Enter while in Order Number field 2 Consolidate Allows you to consolidate several different Shipments shipments into one Make Multipiece Makes a multiple box shipment Ctrl F6 Export Shipment Exports shipment for manipulation on other station s Ska Import Shipmen
13. re make your changes then press save 2014 Applied Resources Engineering 19 S Applied Resources ShipStore User Manual The Basics Import Address Book Similar to how the batch processing import works to import an address book file you need to have a contracted agreement with ARE to ensure your file can be parsed out correctly into the system Utilities Screen This screen allows you to re print reports and run closeouts Close ARE_API FX Closeout Under the Closeout tab simply press the close button next to the carrier you are trying to closeout NOTE only some carriers have the ability to closeout those carriers that do not will not be displayed Reports Under the Reports tab press the Print button next to the report you would like to generate When pressing the button you might need to enter some criteria for the report to generate correctly Report should open in a new tab in your browser Additional Functions Depending on how your account is set up in the system you may have access to additional functions on this screen such as EOD Emails data pushes etc These functions will be under the Misc tab To perform these individually simply click the button for each of these or hit the Run EOD button to perform all designated EOD procedures 2014 Applied Resources Engineering 20 S Applied Resources ShipStore User Manual The Basics ShipStore Merchant Application At the bottom of each page
14. t Imports shipment from test entered Add Commodity Adds line item to shipment 2014 Applied Resources Engineering 6 Ku Applied Resources ShipStore User Manual The Basics Package Information To open the package information for any package simply click the grey button for that package Package 1 Basics Special Services Weight Dimensions Packaging Cust mer Packaging Package special services COD POD etc Basic package information Get scale weight COD To process a COD correctly in the system You will need the following information after checking the COD box on the Package Special Services screen e COD Amount the amount to be collected e COD Payment Method how you would like to receive the funds Optionally you may also check the Add freight to COD box which adds the freight charge from the carrier to the COD Amount field 2014 Applied Resources Engineering 7 Ki Applied Resources ShipStore User Manual The Basics View Menu Addresses Each address section is contained in its own form and are found under the View dropdown PSTORE Main Functions Views v Current Station Curre l F AP Addresses Ship To Shipment Options Ship From Shipment International Options Bill To Totals References Ship For Order Number Ref EMail 1 0 Ibs EI List Batch Processing Total Department Ref2 Ship To Retreive address from addr
15. to view Deta pany Address 1 Tracking Number Service 404 ne knox 1ZY85A551599727713 UPS Next Day Air Early AM 404 ne knox 1ZY85A550196860323 UPS Next Day Aur 404 ne knox 1ZY85A55 1399429932 UPS Next Day Air Saver 1234 main 1ZY85A550795336542 UPS 2nd Day Air A M 404 ne knox 1ZY854550297 480150 UPS 2nd Day Alr Voiding Select the shipment you wish to void from the history table and click void List Detail Order Number test Reprint Labels Ship to Company test Reprocess Shipment Ship to Location Blue Springs MO 64014 Void Service UPS Next Day Air Early A M we Terms PREPAID Total 65 86 Packages Tracking Number Weight Dimensions 0 1Z 85A551599727713 1 Download Peripheral App Shipment should not appear in table anymore on refresh 2014 Applied Resources Engineering 17 ES Applied Resources ShipStore User Manual The Basics Reprint Labels Select the shipment you wish to void from the history table and click Reprint Labels List etal Order Number test Reprint Labels qe Ship to Company test Ship to Location Blue Springs MO 64014 Service UPS Next Day Air Early A M Terms PREPAID Tota 65 86 Packages Tracking Number Weight Dimensions 0 1ZY 85A551599727713 Download Peripheral App Labels should print out on printer designated using the Merchant app NOTE This will not work if label printer used at the current station uses a different language than the printer
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