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Modifying automatic customer and owner email

1. Encrypt Sign PGP opens a menu so you can select whose key you want to use Select the recipients of the message When you have found the key drag and drop it into the recipient space or double click it and click OK You may be asked to enter your pass phrase PGP pastes the encrypted message over the original in your mail program and you then send it in the normal way with Outlook Express click Send DECRYPTING A MESSAGE Ne Double click the e mail to open it in its own window Click on the PGP Tray and select Current Window and Decrypt amp Verify PGP will ask for your pass phrase because it needs your scrambled private key to read the message Enter your pass phrase and PGP will decrypt the message DECRYPTING A MAIL ATTACHMENT WN Save the attachment to the Desktop Right click on the file and select PGP Select Decrypt and Verify Enter your pass phrase and click OK The decrypted file will appear on the desktop RN SAVING DECRYPTED MESSAGES PGP displays the decrypted email in a special viewer window To save the decrypted copy of the message click the Copy to Clipboard button and paste the text into any text editor such as Notepad and save it as a text file PGP Installation and Use for Windows XP Preparation of Outlook Express Open Outlook Express Click on the Tools option on the menu bar Select Options Click on the Send
2. If the Type is DropDown you may add or subtract dollar amounts to any of the items in the dropdown Menu Items If you have selected Radio Buttons or Drop Down Menu as the option type then list the available choices below Put each choice on its own line Do not seperate with commas You may increase the cost of an option in the list by adding a dollar amount with a pipe symbol the pipe symbol is found above the backslash on your keyboard For in the example above SM and MED would be charged the base price of the item LG would be charged the base plus 2 50 and XLG the base plus 3 00 19 The additional cost displays in the dropdown on the product page as XLG Adds 3 00 Product Combinations Product combinations allow you to display options for an item and dynamically display different prices based on the option chosen in the dropdown Generally Product Combinations are much more tedious to create and maintain than Product Options and should only be used when Product Options can not provide a solution Color size Material i mE zfs 100 Cotton y 45 00 In the example above selecting blue would dynamically change the price in the price column To configure Product Combinations use the Product Combinations screen Product Combinations Product combinations allow control over price sku and inventory based on the combination of options the customer selects For example the large
3. Street Not Required BI Street 2 Not Required i City Not Required iz I State Not Required B Zipcode Not Required a Country Not Required W Phone Not Required E Number Email Not Required ES Field column lists each field on the checkout form and allows you to control the behavior of each individual field with unique requirements Requirement is the behavior you want to govern that field Options are Not Required Required Numbers Numbers and Letters Numbers Letters and Punctuation Valid Credit Card Number Valid Credit Card Expire Custom If you select Custom you may create your own rules Custom rules are entered in the Custom Requirement Field Custom Requirement If you elect to create a custom requirement for data entry in a field enter the requirement here RegEx is the standard for syntax With regex you specify the rules for the set of possible strings that you want to match this set might contain English sentences or e mail addresses or TeX commands or anything you like You can then ask questions such as Does this string match the pattern or Is there a match for the pattern anywhere in this string Error Message You may display a message if the customer enters data that does not meet the requirement for that field Enter the text you want displayed Custom Checkout Fields You may create additional fields or methods to allow customers to input information or select opt
4. Any columns that do not have a corresponding column in the eStore database can simply be ignored For example you may have a column in your file called widget_num This data is not useable by the eStore database In this case leave the default setting Select Field in the Store Field menu for that column and the superfluous date will be ignored Import Combinations Product combinations allow you to display options for an item and dynamically display different prices based on the option chosen in the dropdown See Product Combinations 22 Product Combinations may be imported from any spread sheet or database that can export a comma or tab delimited file Excel Access etc A tab delimited file is a text file with the fields separated by tab characters A comma delimited file is a text file with fields separated by commas Tip tab delimited files are preferred The following fields may be imported 1 Parent sku 2 Combination sku 3 Price 4 Inventory 5 Choice 1 6 Choice 2 7 Choice 3 8 Choice 4 9 Choice 5 10 Choice 6 11 Choice 7 12 Choice 8 13 Choice 9 14 Choice 10 Here is an example of an Excel spread sheet with sample combination data that could be imported gt A B E D E F G 1 parentsku price inventory combination sku choice 1 choice 2 choice 3 2 102 12 50 7 102 A small red 3 102 12 50 ne 102 B medium red 4 102 12 50 w 102 C large red 5 102 12 50 a 102 C small blue 6 102 12 50 25 102
5. Create New Group This opens the Group Users screen Name MITA AE TT Users Group Has No Members Add User Enter the name of the group you want to create Then from the Select User dropdown add the users that you would like to be members of the group The Select User menu will contain every user that has been issued a username password Orders The Order Manager section of your eStore makes doing business online easy and convenient All new orders appear in a list in the New section under Orders There are 6 categories in which you may place orders New Processing On Hold Cancelled Shipped Archived You may move any order into any category 7A fz Export Orders Find Orders OrderID Date Customer Pay Type Auth Items Total Delete Move Edit 17578 299 05 14 03 18 50 DIANE GRAY Visa 1 32 90 O Edit 17583 300 05 16 03 10 00 Erika Junge Visa 1 38 90 O 17584 301 05 16 03 17 13 Shirley Perry Visa 1 24 05 O Edit 17585 302 05 16 03 19 33 Bertha Lowery Master Card 8 134 55 O Edit 17588 303 05 17 03 19 54 Sandy Wann Visa 2 229 80 O Edit 17589 304 05 17 03 20 50 Mary Boegeman Visa 1 218 85 Edit 17599 305 05 20 03 12 49 Joanne Bagarus Master Card 1 38 90 O ZZN 17601 306 05 20 03 15 05 Judith Carmany Visa 1 15 25 O Edit 17614 307 05 24 03 00 16 Bernard Burns Visa 1 18 45 O edit 17615 308 05 24 03 00 23 Gail Vaughan Master Card 1 82 90 O Edit 17617
6. Order Quantity Multiplied EXAMPLE SHIP BY TOTAL DOLLAR ORDER AMOUNT GROUND AND 2 DAY AIR Method Ground Order Amount Shipping Charge up to 10 6 00 10 01 to 20 00 8 00 20 01 to 40 00 10 00 40 01 to 60 00 12 00 over 60 15 of order amt Method 2 Day Air Order Amount Shipping Charge up to 10 12 00 10 01 to 20 00 16 00 20 01 to 40 00 20 00 40 01 to 60 00 24 00 over 60 25 of order amt Step 1 Enter Ground in the Method Name box Step 2 Select Order Total from the Calculated By dropdown menu Step 3 Enter 15 in the Default Price Percent box Step 4 Select United States to ship only in the U S For international shipping select Any Step 5 Click Add Method the new shipping method will appear in the Shipping Method Screen Step 6 Click Edit next to the Ground method this will open the Shipping Method screen The shipping method screen allows you to enter a series of price caps and costs for each price cap KA Country Charge Percent Price Cap United States 15 00 E clear Any 5 Save Return 7 Price Cap Enter to set default cap Step 7 Select United States from the Country dropdown menu Step 8 Enter 6 00 in the Charge Percent column Step 9 Enter 10 00 in the price cap column Step 10 Click Save United States 15 00 F clea United State
7. required top Store Description Blank edit required footer Footer for Home Page Block Has Datz edit required shippingnotes Notes On Shipping Page Block Has Data edit required logourl Url to store logo for shopping cart Block Has Data edit required CartHeader Header for flat shopping cart Block Has Data edit required CartFooter Footer for flat shopping cart Block Has Data edit required accountcreation Header on Account Creation Page Blank fedit required Block Name Displays the name of each textblock Description Describes the purpose of the textblock Blank Data Indicates if there is content in the textblock Edit Allows for editing of the content of the textblock Delete Deletes the textblock TML Tag To Use Displays the appropriate syntax to insert the textblock in an TML template Add New Text Block Add New Text Block New Block Name IO Block Description A Eq gt Block Type New Block Name Enter the name of the textblock you are creating The name will be used only internally to refer to the textblock in the TML template Description Describe the purpose of the textblock Purely for administrative ease Block Type Select HTML if you want the block to accept HTML or Plain Text if you want only plain text inserted AR Image Manager The image manager displays a list of all the images in the store that are displayed in textblocks The image manager DOES NOT list the product images
8. tab at the top Under Mail Sending Format ensure that the Plain Text option is selected Click on the Plain Text Setting button to the right of this option Select the MIME option under Message format and make sure the option for Encode text using from the scroll down menu is None Click OK all the way through ANS A a Preparation of Outlook Open Outlook Click on the Tools option on the menu bar Select Options Click on the Mail Format tab at the top In the Message Format section ensure that the Plain Text option is selected Click on the Settings button below this option Select the MIME option under Message format and make sure the option for Encode text using from the scroll down menu is None 8 Click OK all the way through MA o NO Installation of PGP Go to the website http www pgpi org Click on the Download link Select PGP Select the appropriate link for your operating system Select PGP 8 0 Click the link to download PGP 8 0 Scroll to the bottom of the page check the checkbox to accept the license agreement and click the button Download Now next to the text PGP 8 0 2 Freeware for Windows 8 When the download window comes up select Save this file to disk or Save 9 For now save it on the Desktop and click OK You should now have a zipped file on y
9. 2 If you cannot find the padlock icon go to Start gt Programs gt PGP gt PGP Keys to start the program 3 Follow the Generation Wizard but note the following e When asked for Key Pair Type select RSA and NOT Diffie Hellman DSS e When asked to choose a Key pair size select 2048 bits e When asked about Key Pair expiration select Key Pair Never Expires e During the final part of the PGP Installation you will be asked by the Wizard to enter a Pass Phrase The choice of your phrase is extremely important This is used to unlock your secret key whenever PGP needs it and to re encrypt immediately after use If anyone guesses your Pass Phrase they can gain entry to your secret key and you lose all security You need your Pass Phrase each time you encrypt or decrypt a message and it is something that has to be remembered Make sure it is at minimum a mix of at least eight letters both uppercase and lowercase numbers and special characters that you can remember You should record this Pass Phrase and save it in a secure location not on your computer The program will then generate your numbers When complete click NEXT Make sure Send my key to the root server now is not selected then click NEXT and FINISH 6 A window will come up called PGPkeys showing your new key Click the right hand mouse button over your key and select EXPORT Click the box Include Private Keys and save the file to the Desktop so
10. Configuring E Mail To set up e mail accounts go to www powerfulhosting com and log in with your user name and password Click on Configure E Mail Addresses 7A UPS Access Key Instructions 1 Go to http www ec ups com ecommerce gettools gtools_intro html 2 In the section Here s What you Must Do as an End User click Register 3 Complete the Registration details Click Register 4 Enter User ID and Password Choose verification question and answer 5 Click Accept 6 Click Login 7 Enter Username and Password Click submit 8 You are now at Choose Your UPS OnLine Tools In the section titled UPS Rates amp Service Selection click Get Tool 9 You are now at License the Tools You must get the Developer s Key first On this page you must accept their license agreement 10 The next screen is Before We Issue Your License complete any uncompleted registration details Click submit 11 The next screen tells you your Developer s Key is being emailed to you On this page choose Get Access Key navigation button 12 Then choose Get XML Access Key 13 The next screen requires you paste in your Developer s Key Check your email for this number Copy and paste the Developer s Key into the window 14 Click Submit 15 Agree to their Terms 16 Review and Submit your account details 17 You ve arrived The next screen will give you your Access Key Copy and paste this Key into your Powerful
11. enter the fax number K2 Custom Product Fields The eStore database is configured to allow you to create additional fields in the table that holds the product information such as Title SKU Description List Price Price etc You may add any number of additional custom fields to the database The fields you create will appear in the Item Information section to allow for data input To create custom fields open the Custom Fields screens e sd year Text 30 Delete Searchable artist Text 255 Delete Searchable directions Text Unlimited Delete bulletpoints Text Unlimited Delete Create New Field Title Type Text Max 255 Chars Searchable Please note while any field may be searched checking the above checkbox will greatly speed the results This optimization can not be done for unlimited length fields You should only use unlimited length fields if you absolutely need to Any custom fields already configured will appear in the Custom field section as in the example above To create a new field type the name of the field in the Title box then select a Type from the Type dropdown menu You may choose e text field maximum 255 characters e text unlimited unlimited text e yes no checkbox e date formatted for date Power User Tip Custom fields are displayed by the lt CustomField name artist gt ITML tag where name is the Title of the custom field Shipping Options The eSto
12. standard Powerfulhosting s proprietary iTML tags embedded in the file to be parsed by the server and display information from the database The server displays both itml and html or htm files as web pages and you may mix html and itml files and link from one to the other freely Power User Tip documentation on ITML tags can be found on line at http www powerfulhosting com _estore help itml Editing Existing Installed File Templates To edit an existing template 1 in the Store manager click on Settings Edit Templates 2 select the name of the template you want to edit simply click on the name of the template This will display the code in a window 3 make changes and save the template For more information on iTML and formatting templates see Formattting Installed Order Templates below Creating New Installed File Templates To create a completely new template 1 in the Store manager click on Settings Edit Templates 2 select Create New Template If an existing template is close to what you want select Duplicate and give the template a new name as Templates for Emails Faxes Printed Material Installed Order Templates Modifying automatic customer and owner email receipts the Installed Order Templates Installed Order Templates produce the automatic customer and owner email receipts that are automatically sent for every order The templates can be viewed by clicking on Built in Custom
13. 72 Order Status A A A A A ee A 72 Date SAPO iii ea uae ah cea dicks son id ds 72 Shipping MeCthOd ivonne A RAR E ee ER E etude de il 72 Pi iaa 72 A O 72 Tracking NUM D Sd ca ici 72 Order DetallS ici sh sua EATV Y U AA 73 Modi Bil TO Z SMD TO eis Ses sk devs cea ds Se ah a cea vee tees 73 Modify Order Details ccccccceeeeeceeeeeeeceeseeeeseeeeeeeeeeeeeteaetesntesetessensnenass 73 PAVITIQMIUES aridin eria S betas stale witha ata aro tetelen AE eed wldeie dale EE etalon a 74 Order Referral vsccc cece tada 74 View System Events Related to Order ssssssrrsssrrrrrnnnnunnnnnnnnnnnnnnnnnnnnnnnnna 75 ESMA E E E AT E E E ias 75 E Mail Overview POP ACCOUNES occocccoccconccnnccnn cnn cnn aaa SE TEAR aAA EATA AT EI 75 Contfiguring E Mail ereenn eia ded ah rin a AEAF Addis 76 UPS Access Key INStruction essiens eynseriennrnnnnanaann enakan o ia 77 PGP Encryption Receiving Full Credit Card Numbers by Email ooocncooncnnnonnnonocnnnnnnnnnnnnnnnnnnos 77 PGP Installation and Use for Windows 95 98 and NT ccssssseeeceeeeessssseeeeeeeeessesseeeeeeeeeeesseaes 78 Pr paration of Outlook Express etica 78 Preparation Of Outlook oresoon a a a aa 78 Installation O PGP iii AAA A A ae 78 Generation and Installation of Your PGP KeyS oooococccocccoccnoncnancnannnan nn rra 79 Sending Your Public Key By E Mail masusi rera ussar ntes anana aein rr 79 Adding a Public Key to Your Keyring ccocccocccoccnoncnonnnnnnnnnnnn cnn nnnr a aa
14. D medium blue 7 102 12 50 50 102 E large blue Parent sku is the base sku number of the item as entered in the Item Information screen Combination sku is the sku assigned to each individual choice if each choice is identified by a unique sku It is not necessary to have a unique sku for each choice Price is the price assigned to each individual choice It is possible to have a unique price for each choice Inventory is the inventory of each individual choice To import Product combinations save the tab or comma delimited file to your hard drive If you are using Excel select Save As Format Text Tab Delimited Select Import Product Combinations from the Products menu This will open the Choose File screen 22 The first step in importing your product combinations database is to select the file you would like to import It is recommended that you use a tab delimited text format for importing If you have already setup an import filter you can save time by selecting it from the list below Please note if you already have combinations for setup for a product they will be replaced for the values in your file File to Upload Browse Import Filter New Import v Continue This will open the Map Fields screen Store Fields Combination Sku v Price Y Combination Sku v Select Field xj Select Field vf Continue Your Data sku price inventory sku opto otp1 102 12 50 101 A small red 102 12 50 101 B
15. Importing Product Images You may import a large number of images at once batch import for the products that you upload with the CVS file The eStore handles images in two ways 1 as Product photos a full size image a large thumbnail and a small mini thumbnail and 2 as images to be inserted in Editable Blocks When a product is created through the Add Product procedure in the Store Manager the original filename of the product image is changed by the store to the product ID number For example assume you have a picture of a blue widget on your hard drive called mywidget jpg and you upload that image when you create the Blue Widget product When the product is created it is assigned an ID let s say ID 343 The image would be renamed to 343 jpg Image Filenames for batch import In order to batch upload images to rename the images to correspond to the product ID of the product to which it belongs This can be accomplished by determining the Product ID of the product in the store manager under Products View Product List and manually renaming the images The most efficient method is to name the image filenames with the corresponding product SKU For example if the Blue Widget has a SKU of BLWG 3003 then the image for that product should be named BLWDk 3003 jpg Once the images are correctly named they can be uploaded to the server as a batch and renamed by the server to the corresponding product The program that a
16. ORDER DATA lt CheckOutForm element field name fname gt customer first name lt CheckOutForm element field name Iname gt customer last name lt CheckOutForm element field name company gt customer company lt CheckOutForm element field name street gt customer street address lt CheckOutForm element field name street2 gt customer 2 street address lt CheckOutForm element field name city gt customer city lt CheckOutForm element field name state gt customer state lt CheckOutForm element field name zip gt customer zip lt CheckOutForm element field name email gt customer email lt CheckOutForm element field name phone gt customer phone lt CheckOutForm element field name type gt method of payment lt CheckOutForm element field name cardnum gt customer credit card number lt CheckOutForm element field name MM gt cc expiration month lt CheckOutForm element field name YY gt cd expiration year lt CheckOutForm element field name avsresult gt AVS result lt CheckOutForm element field name cvv2 gt cc verification number lt CheckOutForm element field name cvv2result gt cvv2 result lt CheckOutForm element field Shipping method name shippingMethod gt lt CheckOutForm element field name sfname gt ship to first name lt CheckOutForm element field name siname gt ship to last name lt CheckOutForm element field name scompany gt ship to company lt CheckOutForm element field name ss
17. Select to place it on the page Although you may resize the image on the page if you do so the file size of the image is not altered It is best to edit the image to size in an outside program such as Photoshop which actually alters the file size of the image Tables To place images or text on the page in a precise location you must create a table and place the elements images and text in cells in the table A table is comprised of cells arranged in rows and columns like Tables can add precision and complexity to your page layout The beauty of tables is that they re flexible You can make them spread out and take up the whole page no matter how wide the user makes it Or you can make them rigid and force the page into a certain shape To create a table click on the Insert Table icon A Wi Normal Time New Roman Gas 7 o Breeze Do ajo This opens the Enter Table Information screen EA Information Web Page Dialog Eo 2 x s Rows f3 3 Columns Tabl ACHES lborder 1 cellPadding 1 cellSpacing 1 widt Cell Attributes Caption Cancel http jefFsplace powerfulhosting comfest ES Intermet Rows Columns Tables consist of three basic elements the table itself the table row and the table cell Rows run horizontally columns run vertically Table Attributes e Border defaults to border 1 If you leave this setting as is the table will
18. TKD 2000 Shoe Mens gt List Price 79 95 a e List Price 99 95 y 5 Our Price 69 95 Our Price 79 95 You Save 10 00 You Save 20 00 Quan 1 Aca Quantty 1 Addie car 2w Martial Arts Shoe List Price 99 95 lt SN Our Price 79 95 You Save 20 00 Quantity 4 Add to Cart Both compact list and non compact list displays can be modified in the ITML template Button Location When a department is added you may choose to create it as a Top Level department on the home page or as a sub department of an existing department Button Location 6 Display On All Pages Display on Top Level To place a button in a sub department select the parent department from the Display On dropdown Custom Button Images Custom button images are small images icons that appear with departments that use text links for example 12 HOME You Are Here A D A CONVERTERS DAW DIGITAL INTERFACES AJD A CONVERTERS Analog to Digital Converters IDI SYNC INTERFACES WORD CLOCK Digital to Analog Converters ai Sample Format Converters OCESSORS MIC PRES COMPRESSORS DIGITAL PATCHBAYS TOOLS PC amp MAC SOFTWARE HARDWARE SOFTWARE PLUG INS o MAC SYSTEMS FOR MUSIC amp AUDIO A C WORKSTATION FOR MUSIC amp AUDIO ALESIS Fostex BOARDS SOUND MODULES SAMPLERS DIO MONITORS HEADPHONES TALKBACK Fostex Accessories MIXER DAW CONTROLLERS Alesis Products Apogee Products GITAL MULTITRACK REC
19. UserName Change Password OrderID Date Customer Not Yet Created Orders Total The orders section displays the history of the customer s orders Customer List Customer list lists every customer that has made a purchase in the store Add Customer Import Customers Export Customers Find Customers ID First Name Last Name Company Phone Email Edit l glenda sparling 1234567891 glenda powerfulhosting com O Zu 1272 Elva Cantu 956 383 0588 ccantue hotmail com O AZN 1488 Amy Flynn 516 374 3470 flynn37 optonline net O Zm 1783 lea cooks 785 238 5287 hechlerlear netscape net O AZN 1835 judy kreutzer 3308301709 jkreutzer massillonohio com O a 2679 LouAnn Kuzniar Quiltz4K idz 708 frostylmk yahoo com O GI 2714 Eileen Sylvia Handmade for You 510 657 6209 bosyl earthlink net O ZN 3220 Paula Cook 630 289 3199 mpcook47 Waol com O GEI 3646 Nenita Palomique 650 369 3372 nenette Walar com O GEI 3848 Cook Paula 630 289 3199 mpcook47 Waol com O Zm 4852 Sandra Gersch 480 661 9779 sandygersch aol com O Em 4951 Gayle White 7342436194 gkwhite2 juno com O Em 5121 Jane Martin 617 636 3642 jane martin tufts edu O Em 5937 Adele Adams 985 872 1248 Cajnwitchaa aol com O az A140 T anra Davidean 2A1 643 7127 landaty men cam N AzA Add Customer Add Customer opens the Customer Information screen AR Import Customers You may import customer information into the customers database This feature is currently under construction to
20. a font tf file from local dnve Browse Cancel You may upload any TrueType Font ttf file for use in the store NOTE The use of the eStore software does not give you permission to use proprietary fonts Before uploading a font face to the eStore you must have permission from the owner of the font or have purchased a license to reproduce it HTML Text colors You may control the color of body text and text links if they are being used in your eStore 472 HTML Text Colors Body Text Color mM Color Picker Link Color 0000FF Actived Link Color FFOOFF Visited Color m A06080 MITA Cancel _ Body Text sets the default color of text in product descriptions and in text blocks Link Color sets the color of any hyper text links Active Link sets the color of a hyper text link that is clicked Visited Link sets the color of a hyper text link that has been visited Edit Templates NOTE editing templates requires a basic understanding of HTML code and a familiarity with the concept of dynamic templates and embedded tags that are parsed by the server to produce dynamic content If you are unfamiliar with this technology you may render functional portions of your eStore unusable or un viewable If you care to experiment with the templates always copy the original code for the template to your hard drive before making changes so that you can restore the original template Templates are
21. an underlined product opens the Item Information screen and allow for editing the product data et Add Product FFimport Catalog Export Catalog Find Products Show All Hide Departments Title ID SKU Inventory Price Edit BS Cigars 5 m flashing battery Alias 174 hFDkfd 9 99 7 Dear flashing battery Alias 174 hFDkfd 999 Y edit Large Heat Pack Alias 151 123456 29 99 M azra Churchill Quantity Disc Test 20 FTG 995 y edit Cuban Cigars 6 CCOl 9 95 Y edi 5 Clothing 7 x edit HE Women s 8 E edit SS Men s 9 a S Children s 10 l aza FE Kiddys Shoes 21 r S Kid s Clothing 42 M azma T Shirt 11 TSC s 11 95 7 edi Delete Checked Hide Checked checkall uncheckall f Alias Checked t Copy Checked To A Move Checked Cigars The following functions can be performed from the View Products screen Move Product Move Department To move a product or from one department to another 1 Put a checkmark in the check box next to the Edit button right side of screen 2 select the department to which you would like to move the item from the dropdown menu on the bottom right corner of the screen 3 click Move Checked at the bottom of the screen Departments may be moved in a similar manner Delete Product Delete Department 1 check the box on the line with the item you want to delete 2 click Delete Checked lower left of screen Hide Checked Products or departments may be hidden from the e
22. basic table From the example above the following table would be created Modify Table After you have created the table you may add or delete rows and columns and change the width of the table Add delete rows and columns is done from the Table Edit Toolbar E c Sy a Yee P To change the width of the whole table click on the corner of the table and drag the corner to the dimensions you want Insert Text To insert text click inside one of the cells and type in the cell This is text Insert Image To insert an image place the cursor inside a cell and follow the Inserting Images procedure above This is text The Text Block Manager The Textblock Manager displays a list of the textblocks that are currently configured in the store and allows you to edit or delete them and allows you to add additional textblocks AA Text Blocks Text Blocks Block Name Description Blank Data Edit Delete TML Tag To Use Show SHTML receiptcopy Message to customer at bottom of email reciept Blank edit required metakeyword Meta Keywords for Top Page Block Has Data edit required metadescription Meta Description for Top Page Block Has Data edit required indexcenter Center HTML block for no specials Block Has Data edit required index HTML block for no specials Block Has Data edit required index2 HTML block for no specials Block Has Data edit
23. beads Swarovski Austrian crystals pearls swarvoski pearls lampwork soft touch soft flex bicones nymo crimp letter beads flower beads crafts 8mm 3mm 6mm round ab faceted threads memory wire clasps magnetic clasps czech crystal angel wings vermeil Enter a description of your store This should be a short description of your store including as many keywords as possible For example if you are a shoe store Acme shoes sells high quality popular name brand sneakers shoes boots dress shoes work boots and slippers at unbeatable low prices Honeybeads has a vast assortment of Czech glass beads from sizes 3mm thru 12mm Crystals Crackle beads Lampwork Letter Beads Nymo Elasticity findings plus much more Fast shipping great prices service and selections Your one stop on line bead shop since 1999 Department Specific Meta tags You may insert meta tags that appear only on a specific department To insert a meta description and meta keywords for an individual department 1 add the information when creating the department by inserting the information in the Optional Meta Keywords and Optional Meta Description boxes 2 edit an existing Department Products gt gt View Product List and enter the information in the Optional Meta Keywords and Optional Meta Description boxes Product Specific Meta tags You may insert meta tags that appear only on a specific pro
24. eS SA Oe aS 36 Hide Departments isaiciccs cas ves vic ances E basen wank iva ica vis AEO kee vas aida 36 Add Pro dU Elie irradia ias 36 AllasPrO UE A cotter eda Ri ican etd tea Rid tas ben elaine cae 36 Copy Checked TO iia Ad di da 36 IMport Catalonia E O E O E E 36 Export Catala A ard hae 36 PSL e A eee 37 Store Contact Ito s siisns ds cena dewey an ves Vian dea eid an a 37 Store NaMe senna a a a a she wtnadaunteaiin A EN 38 Store Contact IMO ivi A AKEE EEA RAA cane ea A A EE AARAA 38 PFETEFENGES intra ni CASOS ECEE CEEE CASES EEEE EERTE da LEE EEEn 38 Store Template Setting Sia E A AAA E E is 38 Show Login BUTTON iii daa ii 39 REGUIFG LO Mia id aa a A i pene Ged Eae lee aa Wi 39 Thambnail SIZO iii a ieee 39 Mini Thumbnail SIZE oeira A A AEE 39 HTML i EAT E A A E 39 Ment CICR iaa E ON O E ON O E OR OENORO 39 Shopping Cart SettinQS ccc cece nn EE tae 39 Fold Cart Items ivi aeisi EEE fda es CAREER ah eb ide LEA CAR ah caps BGs cea ved ak 40 Show Calculate Shipping 0ccooccoccconcconoconccnnncnnn nnn nee nee nee rr rr rre 40 CHE CKOULZS CHEN GS aereos ti aina cue netendvecduteatis cdesevagevte akea aa aa Eaa Ea a Ta 40 enable Order Notes iii aia 40 Enable Account CIEN ve ction anes 40 Accept U S Orders Only c 0ccoccccccconoco nano nakak conan anna 40 St re Homepage iii vides Hele dd da 40 Event REPITA A A AM lh OR 40 Export Order Setting Sasss ts de veaeiedevecn idee ccd EAEI EEANN ei An EIEN EE a 40 QuickBooks Invoice NU
25. elements This gives them virtually unlimited creative freedom to design websites and it allows them to integrate e commerce components seamlessly and quickly eStore is a template based dynamic database back ended application Simply put the HTML pages that make up the store do not exist until a request for a specific page is made to the server What does exist is a single template with HTML and XML tags that query a database The results of the query are then translated into HTML and the page requested is then created on the fly This provides enormous advantages in functionality because the store can respond dynamically based on the data in the database and who is requesting the data For example with this structure it is possible to have the eStore adjust the prices in the store for a particular customer and based on the total of his or her purchases to year to date Similarly the store can automatically hide an item immediately after the last one in inventory is ordered or add a Sorry Out of Stock message to the item in the catalog with no interaction required from the store owner The Store Manager All the functions you need to build and manage your eStore can be found in the Store Manager The Store Manager can be accessed three different ways by 1 by going to the eStore and clicking on the Login button and entering the user s user name and password 2 by going to the eStore and adding login itm to the address
26. example of the structure of a typical eStore Main Departments Apparel Housewares Toys In each Main Department there may be sub departments such as Apparel Men s Clothes Pants Shirts Women s Clothes Children s Clothes Individual Items are later placed in their respective departments Apparel Men s Clothes Pants Shirts Button down 100 cotton pinstripe dk blue 45 00 French collar 100 cotton solid white 40 00 Spread collar 80 20 blend solid blue 35 00 Typically the home page would contain a list of the top level departments When the customer has clicked Apparel and is in the Apparel Department any sub departments would be displayed You are here Apparel Department Men s Clothes Women s Clothes Children s Clothes Add Department 1 Select Add Department from the Store Manager toolbar This will open the Department Editing Screen 1 Enter the name of the department in the Title field Title Type Department Page MIMO KEZE TT The number of characters you may use depends on the button graphic that you choose Multiple lines of text will stack and go off the edges of the button if the button is narrow You may also choose to use text links without a button graphic This is done at the template level with the following ITML tag lt ButtonList buttons no gt Page Department Types Title Type ADepartment Page MIMO E ETT You m
27. it is always accessible 7 Itis very important to save this file somewhere other than your computer as well Ideally you would burn it to a CD or copy it to a floppy disk and store it in a safe location a Sending Your Public Key By E Mail 1 Click on the PGP padlock icon on the lower right hand part of the taskbar 2 If you cannot find the padlock icon go to Start gt Programs gt PGP gt PGPtray to start the program 3 Select PGPkeys to open the PGPkeys window 79 Locate your public key and drag it to the desktop with your mouse depress the left hand mouse button over the key and with the button still depressed drag it to the desktop and release the mouse button Create a new e mail message in Outlook or Outlook Express and attach your public key file from the desktop When the e mail message is sent your public key file will be delivered as an attachment You can move your public key file to any convenient location on your computer Adding a Public Key to Your Keyring o AS receive the public key as an email attachment Save it to the Desktop Click on the PGPtray icon the padlock Select PGPkeys to open the PGPkeys window Simply drag and drop the new key from the Desktop into the body of the PGPkeys window Delete the public key icon from the desktop ENCRYPTING AN E MAIL Pp Start up your email program and compose a message Click on the PGPtray icon the padlock and select Current Window and
28. ja This will open a space where you may paste the HTML code paste the code and save your work by clicking Okay ETE e BEE ESE Inserting Images To include an image simply click on the last icon to the right img load B A Noma S 3 7 10 BA Els ele em 0D Bio Times New Roman This will open up the image directory screen Al 3 Image Manager Microsoft Internet Explorer provided by America Online Mili Ed Choose File yourimage jpg Browse Choose Name Save Show Thumbnails Filename Zoom In Delete Select Image background gif Zoom In Delete Select background jpg Zoom In Delete Select backstore gf Zoom In Delete Select bear_mini gf Zoom In Delete Select button gif Zoom In Delete Select cancel gif Zoom In Delete Select cartbutt gif Zoom In Delete Select chk gf Zoom In Delete Select E Internet locate the image on your computer with the Browse button You may give the image a new name by entering a new name in the Choose Name box it is not necessary to choose a new name Click on Upload Image to save the image to the image directory Below the Upload Image button you will see a list of all the images you have uploaded in the image directory of your website To display thumbnails of the images in the list click Show Thumbnails Scroll down to find the image you just uploaded and click on
29. medium red 102 12 50 101 C large red 102 12 50 101 C small blue 102 12 50 e 101 D medium blue 102 12 50 101 E large blue NOTE THE FIRST COLUMN sku I See Import Products Mapping Data the procedure is the same Step 2 Map Fields Store Fields Combination Sku v Price Y Combination Sku vj Select Field Select Field vf _ Continue Your Data sku price inventory sku opt0 otp1 102 12 50 101 A small red 102 12 50 101 B medium red 102 12 50 101 C large red 102 12 50 e 101 C small blue 102 12 50 101 D medium blue 102 12 50 z 101 E large blue NOTE THE FIRST COLUMN sku I View Product List View Product list is the heart of the Store Manager Every Department Sub Department and Item in the eStore is displayed in the View Product List The View 24 Product list also shows the relationships between the departments sub departments and the products that are placed in their respective departments In the following example there are two top level departments Cigars and Clothing There are 5 products in the Cigars department Clothing has 3 sub departments Women s Men s and Children s The Children s sub department has sub departments of it s own Kiddys Shoes and Kids Clothing Departments have a gray background and sub departments are indented from their parent department Products are underlined Clicking on
30. or their thumbnails Power User Tip the image manager displays images in the images directory Any images inserted into a textblock or hard coded into the templates must have the images path with an lt A HREF tag for example lt A HREF tag like lt A HREF www yoursite com images whatever jpg gt Event Manager With the Event Manager sophisticated analysis of the site function can be performed The store can be set to track events at several levels e All e Critical e Errors e Info e Debug Debug is the highest level and provides the most information however at this level large amounts of data will be stored and you may not wish to wade through very minor details of every transaction NOTE The information contained in the event logs is strictly used for trouble shooting purposes They are not designed to be error logs Many of the events that are logged do not necessarily represent an error or indicate that the end customer has experienced any difficulty while shopping We respectfully request that all questions and concerns regarding this data be brought to the attention of customer service Tutorial Clicking Tutorial turns on the tutorial mode which annotates the steps of performing basic functions Customers Customers Overview The eStore allows you to view and manage customer information in sophisticated ways In Customers you can 1 list every customer that ever made a purchase 2 see a histor
31. products Forgetting to enter a product weight will cause shipping to be free Without this option checked the store will use a minimum ship weight of 1 pound FedEx Shipping Real time FedEx shipping is available however setup is now a manual process To set up FedEx shipping please start a support ticket Payment Methods The eStore can accommodate numerous ways for you to accept payment You may configure your store to accept VISA MasterCard American Express or Discover credit cards as well as checks and COD payments In order to accept credit cards you must have a Merchant Account A merchant account is an account with a bank that settles transactions between your business checking account and the credit card company VISA MasterCard etc Often the bank that handles a merchant s KA business checking account and the bank that provides the merchant s Merchant Account are different If you do not have a merchant account contact Support Once your merchant account is set up you must have a way to send order information to the bank This is accomplished by most traditional businesses bricks and mortar with on site terminals a clerk swipes the credit card in a reader punches in the sale amount and a modem connects to a processing company via phone line to process the card The card is validated at that time and money is transferred to the merchant s account The eStore links to processing companies which provide real time
32. take effect Set Amount If you would like a flat rate discount select this option then type the amount i e 5 00 discounted in the box to the right of it Percentage If you would like the discount to be a percentage of what is bought e 10 select this option then type in the percentage in the corresponding box 0 Create the actual gift certificate as you would any other product You may use options to allow customers to order different denominations i e 25 Gift Certificate 50 Gift Certificate 75 Gift Certificate Custom Fields The eStore database is configured to allow user input into the fields in the Item Information Screen such as Title SKU Description List Price Price etc You may add any number of additional custom fields to the database and have the fields appear in the Item Information section to allow for data input To add custom fields select Custom Fields from the Products menu This will open the Create New Field Screen The fields created will appear in the Add Product section and will allow data to be added the field there Create New Field Title Type Text Max 255 Chars P Searchable Please note while any field may be searched checking the above checkbox will greatly speed the results This optimization can not be done for unlimited length fields You should only use unlimited length fields if you absolutely need to Add Field DR Create New Field Title create
33. used throughout the eStore to perform a variety of functions Through the use of the templates information stored in the database can be called and displayed in a number of ways 1 html pages for the site itself Installed File Templates 2 emails faxes and printed materials relative to Orders Installed Order Templates a emails i automatic customer receipt sent automatically for every order ii automatic owner receipt sent automatically for every order iii built in shipped notice w tracking iv built in shipped notice v custom emails to be sent relative to an order b fax orders c printed material 44 built in owner receipt ii built in customer receipt iii built in shipping label iv custom printed materials relative to an order 1 custom pick tickets 2 custom shipping labels 3 any custom purpose Information from the database is displayed by tags that are embedded into the HTML and then saved as itml files in the www directory or in email fax or other printable item templates that are stored in the database Templates are accessible in the Store Manager under Settings Edit Templates With the Edit Templates screen it is easy to modify existing templates or create new ones Templates for HTML ITML Pages Installed File Templates The Installed File Templates are the basic HTML files in your website s www directory that display the site s content These templates have itml file extensions and allow
34. 00 38 90 New 2 Shipping Method Print Notes Priv T UPS z Select Template 5 Go Tracking Number s Select Template Select Template Go Order ID The unique number automatically issued to an order Customer ID The unique number automatically issued to the customer Date Placed Date the order was placed by the customer Order Total Total dollar amount of the order including shipping and tax Order Status Current status of the order You may move the order to another status here Date Shipped You may enter the date the order is shipped Shipping Method Displays the shipping methods that are configured Print The eStore allows you to print any number of documents relative to the order such as receipts shipping labels pick tickets and so on Two documents a customer receipt and an owner receipt are already configured To print a receipt select Owner Receipt or Customer Receipt from the Select Template dropdown menu and click Go A receipt will appear in your browser Click File Print You may create custom printable documents by modifying the default installed templates or creating your own See Modifying automatic customer and owner email receipts the Installed Order Templates pg 43 Email The eStore allows you to send emails to the customer relative to the order Two emails Shipped Notice with Tracking and Shipped Notice are already config
35. 309 05 24 03 15 07 Joyce Spellman Check 1 82 90 O Edit 17621 310 05 24 03 22 55 Jodie English Visa 1 24 05 O Edit 17623 311 05 25 03 11 01 Sandy Wann Visa 2 19 05 O 17632 312 05 27 03 12 53 Patricia Marzinsky Visa 1 24 05 O AZN 17636 313 05 28 03 13 25 glenda sparling Check 1 26 45 O Edit Y Export Orders ii Delete Checked lt lt lt Page a gt gt gt Aa New 3 The Order Manager is a summary of orders and provides information on the Order ID order date customer name payment type credit card authorization code AA N number of items ordered total dollar value of the sale You can see the details of any order in the summary by clicking on Edit In the order details section you can 1 see OrderID information 2 select and print receipts pick tickets shipping tickets etc from default templates or from custom templates you create 3 select and send emails from default email templates or from custom email templates you create activate and provide tracking number information from UPS and FedEx view and change the Bill to Ship to addresses view and change all Order details view payment details select Pre Authorization mode 4 5 6 7 view billing details including the customer s full credit card number 8 9 1 O make direct charges to the customer s credit card Edit Order 71 Customer Date Placed Order ID EST Order Total Date e 17583 300 195316 05 16 03 10
36. 80 ENCRYPTING AN E MATE 200 a RA 80 DECRYPTING A MESSAGE siira a ai 80 DECRYPTING A MAIL ATTACHMENT ceceeeee cnet cnet rr rr rr rr 80 SAVING DECRYPTED MESSAGES uan cease na nen ane ee ees 81 PGP Installation and Use for Windows XP css ccccssssceeesseeeeeesseeeeesssneeeessaeeeeesseeeeenseneeeessaeeeeeses 81 Preparation of Outlook Express cooccoccconcconccnnncnnncnnncnnnrnnnrnnnrnrn rr nrnrr rr narran 81 Preparation Of Dutlo0k ci a dae 81 Installation OPEP a AAA A AAA AA AAA 81 Generation and Installation of Your PGP KeyS oocccocccocccoccnoncnancnan cnn nn r rn rana 82 Sending Your Public Key By E Malil ooooccocccoccconcconccanccnnncnnrcnn etna rra 82 Adding a Public Key to Your Keyring 0cocccocccoccnoncnancnannnannnnnnnnrrnnrrnr rr rr 83 ENCRYPTING AN E MAIL ori cocino ce py a iA oe ao Rada EDT al da 83 DECRYPTING AN E MAIL iii a AOA 83 Double click the e mail to open it in its OWN WINdOW ssssssssssssssrrrrrrrrrrrrrrrrnns 83 DECRYPTING AN E MAIL ATTACHMENT oooccccccnnccnnncnnnrnnr tees rr rr rr rr rr 83 SAVING DECRYPTED MESSAGES cnica Aid 83 Site StatiSticS iii ia iaa alitas 83 Quick Start Organize your store structure ref Pg 7 User Manual The eStore uses a Department Store model metaphor for it s structure In building the store Buttons or text links are created that allow shoppers to go to or enter a department Departments may have subdivisions and there is no limit to the number of departm
37. CRYPTING AN E MAIL ATTACHMENT 1 2 3 Save the attachment to the Desktop Right click on the file and select PGP Select Decrypt and Verify Enter your pass phrase and click OK The decrypted file will appear on the desktop SAVING DECRYPTED MESSAGES PGP displays the decrypted email in a special viewer window To save the decrypted copy of the message click the Copy to Clipboard button and paste the text into any text editor such as Notepad and save it as a text file Site Statistics There are two sources of statistics for your estore the Orders section in the Store Manager and the Site Statistics section in the Center 22 RA
38. EIRNOLO aiy aa ara TENNE TENA NNN NE ees 21 Batch Image uploadi coca al 22 Custom Product Fields iii id 22 Cross Sell ILEMS wie i ra naria raTa NINENA TA NENESE TANANA 23 Meta KeyWords Meta Description ssssssssssssssesrsrsrrrrerrrrrrrrrrrrrrrrrrrrerrenrennnnnt 23 Sort PFOGUCES ia 24 Create Sale TEENI Aarin A ANE ENA AE ATA 24 Special PRICING ici A cd 25 Gift Certificates and COUPONS 0ccoccconccnncnnnrnnn cnn cnn rar rn rr rr rr 26 Number Avana DIE roy aa ia A A 28 Custom Fields a iS da 28 Create New Fl is 29 IMportPrOdU CES A A 29 Tab or comma delimited file import CSV occoccconccnnccnnnconanonnrnnnrnnnrrr rra 29 Preparing a Tab or Comma Delimited File from Excel ooococccccnccnnccnnanonanananns 29 Sample Excel FE rreren a AA 30 Importing Product IMAGES cocccoccconcconcconccnnncnnncnnnrnnnrnnr nee nee nee nee eee ANE 30 Image Filenames for batch import ccceceeecee eee eee eee ron e tees ene rr 30 Mapping Data Ea 32 Import Combinations wicks salad alas ad aa a AA O AA 32 VIEW Product Licor iia chee bad td Dad A EAE EE a ENE Dd tine chad 34 Move Product Move Department cccecceeee eee eee cnet teeta tenet ene rr rre 35 Delete Product Delete Department cccceeccece eee eect ence enee tees eee eee enee eee eaes 35 Hide Checker rs decias 35 UN Hide Show Checked cooooccccccccccncccccccccannnnnnnnnca na nrnr nn nara rr rr rn anna rn rrnnnnaannns 36 FIN PEO U CE A ens Ca Oe oa AS SA ee Sa Shad SA ee TA
39. Hosting store Go to Settings gt UPS Shipping Paste in key choose your desired UPS ship methods then choose Primarily Residential or Commercial delivery Click OKAY PGP Encryption Receiving Full Credit Card Numbers by Email Due to security concerns and VISA MASTERCARD rules customer credit card numbers can not be transmitted by regular email and are XX d out on the Owner Order Receipt Email We can provide you with the full numbers by encrypting the 77 numbers and transmitting the data by encrypting it in accordance with VISA MASTERCARD rules PGP Installation and Use for Windows 95 98 and NT Preparation of Outlook Express ARPA E O gn Click on the Tools option on the menu bar Select Options Click on the Send tab at the top Under Mail Sending Format ensure that the Plain Text option is selected Click on the Plain Text Setting button to the right of this option Select the MIME option under Message format and make sure the option for Encode text using from the scroll down menu is None Click OK all the way through Preparation of Outlook AA Ng Open Outlook Click on the Tools option on the menu bar Select Options Click on the Mail Format tab at the top In the Message Format section ensure that the Plain Text option is selected Click on the Settings button below this option Select the MIME
40. ML tags to format the text Department This is the department in which the item will appear You may move the item into any department at any time SKU This is the stock number or internal number that you use to identify the item The SKU is optional in the store Price This is the base price of the item that you intend to actually charge List Price Often referred to as Manufacturer s Suggested Retail Price MSRP this allows you to display List Price Sale Price and Savings expressed as a dollar amount or savings List price is optional Taxable Checking this adds sales tax to the item in the shopping cart if it meets the criteria set up in the tax tables You may configure the eStore to charge sales tax in any or all of the states Inventory The eStore is capable of displaying real time inventory is the default setting and indicates unlimited inventory Entering a number will set the inventory for the item and allow inventory rules to apply Inventory rules are configured in the Settings 1A Inventory Options section Inventory rules allow you to hide the product when inventory reaches 0 or display In Stock Out of Stock messages etc Min Quantity Max Quantity This allows you to set a minimum number of items to order or maximum number of items is the default setting and indicates no minimum or maximum Description You may enter any amount of text here to describe the product The description
41. MbDET y rresten Ense nnn nents 41 QuickBooks Invoice Number Prefix ccccceseeeee eee e eee tees ene e ene e ena e ena e eae eas 41 QuickBooks First Name First ccecceece eee eee eee een nnn nantes 41 Store Style iiss waves A A Pe isG E EE E RAK RAELA sheen iuGs an ed ah x 41 Page Background sos urene oera ad aie Vid eae ad Sad Saad oe ean a 41 Background Coli A AAA ck taeda wien 41 Background Image id 42 Remove Background ia eee ee ee i eee eis 42 BULCON AMALIA a ened nanu tel 42 B tt n Text dades 43 HTML Text Col ii A 43 BOY Ted A a AREATA 44 sets the default color of text in product descriptions and in text blocks 44 A no ak 44 Active Naci Rc 44 visited A a iad Sieg 44 Edit Templates a 44 Templates for HTML ITML Pages Installed File Templates cceceeeeeeeeeeaes 45 Editing Existing Installed File Templates ooooocccoccconcconnnncnnnnnnn nn nr nn 45 Creating New Installed File Templates ooococccoccconcconccanccnnnronrrannran rra 45 Templates for Emails Faxes Printed Material Installed Order Templates 46 Modifying automatic customer and owner email receipts the Installed Order Templates E AAAA AA ld lan ara cian 46 Creating Non Automatic Templates sent manually per individual order 46 Formatting Installed Order Templates cccceceeee eect eee eeeee sees tees eee tee rre 47 Template iD Vic ds on vane teen vcd wad A edd calc ah wide dines wan LAR oh Ed
42. ORDING SYSTEMS El PROCESSORS EFFECTS DSP CARDS CD MD 2 TRACK RECORDER PLAYER cc lucid LA vam STUDIO RACKS FURNITURE ISORAXX STUDIO ACOUSTIC TREATMENTS Lucid Products M Audio Products Nuendo Products LIVE SOUND N COOL MUSIC Custom button images like the logos above are uploaded in the Custom Button Image screen Custom button images will be inserted and will appear sized the way you saved the image to your hard drive To insert an image next to a department heading browse your hard drive and select an image then select Okay or Apply at the bottom of the screen n Custom Button Image Upload Image Browse Remove Button Optional Meta Keywords You may insert unique meta tag key words for any department Enter only the keywords separated by commas Do not enter any HTML tags Optional Meta Keywords Optional Meta Description You may insert an unique meta tag description for any department Enter only the description Do not enter any HTML tags 12 Optional Meta Description Custom Department Template Custom Department Template This feature allows you to design a custom that is only used for this current department Create Custom Department Template Custom templates can be created to allow for design and functionality flexibility on a per department basis Sort Departments The order in which departments button lists appear can be changed easily To sort a department li
43. PS services that you would like to offer your customers If the packaging you use such as ice packs thick boxes etc significantly adds to the order weight you may enter it in the Box Weight column to increase the accuracy of the rates calculated You may also enter a handling fee that is added on the calculated UPS rate Please note that the UPS license requires that you include the following message on any page showing shipping rates if you are going to charge a handling fee These fees do not necessarily represent UPS published rates and may include handling charges levied by Merchant Enabled UPS Service Display Name Box Weight Handling Fee Ground UPS Ground 0 00 0 00 y 3 Day Select UPS 3 Day Select 0 00 0 00 2nd Day Air UPS 2nd Day Air 0 00 0 00 2nd Day Air AM UPS 2nd Day Air AM 0 00 0 00 y Next Day Air Saver UPS Next Day Air Save 0 00 0 00 Next Day Air UPS Next Day Air 0 00 0 00 The following additional options affect the amount charged by UPS Filling these in correctly is important in getting accurate calculations from UPS Pickup Type Daily Pickup Assume addresses are residential Allow free shipping O Allow free shipping allows you to offer free shipping on a specific product either by setting its weight to O or by setting its ship override to 0 00 You should only do this if you are positive that you have weights entered for all of your
44. Store Hide checked does not remove the product or department it simply prevents it from being displayed in the 25 eStore until it is un hidden Items that are hidden appear with a Hidden flag in the view product list 1 check the box on the line with the item you want to hide 2 click Hide Checked UN Hide Show Checked To display a hidden item check the box on the line with the item you want to un hide and click the Hide Checked button Find Product Search products by Product Name SKU or ID Hide Departments Hides all departments and sub departments on the View Products screen only This does not affect the display of Departments in the eStore Add Product Opens the Item Information screen to add a new product Alias Product A product may appear in several departments simultaneously With Alias Product additional instances of the item are not duplicates of the item You may create as may alias as desired and only one actual item exists in the eStore thereby maintaining inventory and database integrity Deleting an alias does not affect the actual product Aliased products appear in the View Product list flagged by the notations Alias To create an alias product 1 check the box on the line with the item you want to alias 2 click Alias Checked at the bottom of the screen 3 this will create an alias of the product which will appear in the view product list next to the original product 4 mov
45. a name for the field This is only to identify the field in the Add Product section Avoid using spaces and unusual characters Type select the type of data 1 Text max 255 characters 2 Text unlimited amount of text 3 Yes no checkbox 4 Date field Searchable Check if you want the field included in the default site Search feature Import Products One of the most important features of the Powerfulhosting eStore is it s data handling capabilities Product Data Title price description etc may be entered into the store by three methods 1 Store Manager one at a time entry through the Add Product screen 2 Data Import data may be uploaded from any spread sheet or database that can export a comma or tab delimited file Excel Access etc A tab delimited file is a text file with the fields separated by tab characters A comma delimited file is a text file with fields separated by commas Tip tab delimited files are preferred 3 ODBC link directly to mySQL database on the server 4 directly from YahooStore by a special Powerfulhosting import program Tab or comma delimited file import csv The following default data fields may be imported 1 title 2 sku list price price taxable description weight inventory ship override 10 sort 11 department Custom fields that have been created in the store with the Custom Field screen may also be imported Custom fields will appear in the Store Fields menu
46. act shipping prior to checking out Checkout Settings Name Setting Help Enable Order y Adds a comments box for customers to add comments or Notes instructions to their order Enable 1 Allow customers to choose a username and password This allows Account them to log in and check order status or place new orders without Creation having to retype address information Accept US vy Restrict ordering to United States customers only Orders Only Store http www wizardofoddparties com Homepage Event Extended Debug v The store features built in logging and error reporting This allows Reporting you to trouble shoot errors received by customers and check your stores configurations Most customers will want to enable eiher Errors or Critical Errors Q i Enable Order Notes Adds a comment box to the checkout screen to allow customers to input additional information such as instructions for their order etc Enable Account Creation Allows customers to choose a username and password to create a customer account when making a purchase This allows them to log in and check order status or place new orders without having to retype address information Accept U S Orders Only This allows ordering only from the Unites States Store Homepage Specifies the homepage Event Reporting The store features built in logging and error reporting This allows you to trouble shoot errors received by customers and check your stores configurati
47. and you want to set a specific price for that product Gift Certificates and Coupons With the Gift Certificates Coupons feature easily create Gift Certificates or Coupons redeemable at your store for dollar amount or percentage off to use in advertising or special promotions A gift certificate or coupon is a code number that you sell or give to a customer The customer may then enter that number into the 24 shopping cart at the time of purchase to receive a discount of 0 to 100 or a specific dollar amount With a typical Gift Certificate promotion a gift certificate would be created as a product and purchasers of the certificate would be issued a certificate code when the certificate is purchased The holder of the code may then purchase a product or products based on the parameters of the particular certificate A merchant may set up any number of different certificates Gift certificates and coupons are created in the same interface Generally gift certificates are used once and are purchased by a customer and given by that customer to another customer who will redeem it at a future time Coupons are generally issued by the merchant for use by customers to provide a discount for promotional purposes free merchandise etc To create a gift certificate or coupon select Gift Certificates in the Products menu in the Store Manager This will open the Gift Certificates screen and will display all the gift certificates that are cur
48. area also supports HTML tags and can be formatted extensively You may include images animated GIF s Flash and embed ITML tags You may also enter unformatted text and format the text with the built in HTML editor To do this enter the text and save the product Then click on Edit at the top of the description Product Options Product Options allow you to present alternative choices to the customer in a number of different formats like dropdown menus radio buttons etc For example you may allow customes to choose size and color Sizes S Colors White Quantity 1 Addie Cart Options may also be used to allow customers to choose from a large number of choices that affect the price Here is an example of a very complex set of options that allow the customer to build a custom chair 17 Backrest Air Lumbar Seat Contour 7 number 7 medium contour Standard Armrests ARMS no Armrests Left Armrest Upgrades No Upgrades Right Armrest Upgrades No Upgrades Chair Height Y1 standard cylinder 5 5 in stroke S port Foam Upgrade SF no S port Foam Backrest Depth Adjuster N1 N6 no Backrest Depth Adjuster Footring F no Footring Base B1 standard black base casters Fabric Options QUICK SHIP FABRICS 5 DAY SHIP Custom Stitching X Tension Arm XT no X Tension Arm Add To Cart Our Price 570 00 Some of the options are configured to add additional cost to the item Optio
49. ates unlimited inventory Step 3 Once the grid is created by the Combination Wizard you may change any of the values NOTE You can use the clipboard icon to copy and paste rows With combinations you can each option can have a separate SKU inventory amount and price which is dynamically displayed in the dropdown on the product page Again Product Combinations are time consuming to create and maintain so they should only be used when Product Options do not meet your needs Shipping Options Shipping Options Weight 0 00 Override Shipping Cost You may configure how your items are shipped in a nearly unlimited number of ways For example ship by total order amount total order weight UPS Zone FedEx Zone are just a few This is configured under Settings Shipping Options Once configured the shipping method applies to all the items in the store NOTE If you choose to ship by weight the weight of each item must be entered in the Shipping Options screen It is also possible to override the shipping method established in the main Shipping Options screen for any individual product Override Shipping Cost should only be used for individual products that you want exempted from the overall shipping method Product Photo You may upload an image of the item The image can be displayed in the store full size and or in two smaller sizes Thumbnail and Mini Thumbnail The eStore automatically creates two thumbnail images when th
50. ay choose from the following button types in the dropdown Department Page this is the default type that creates a standard navigation button to the department you are creating Home this creates a HOME button to return the user to the home page Checkout opens the checkout screen Show Cart opens the shopping cart screen Login Logout creates a login button that switches to logout when after login Allows merchant to log in as owner or customers to log in for customer records etc Quick Search opens search box Spacer creates a single button space in the button list URL creates a button that links to any internet address URL based on the url that is input Department Options Click on Options to open the Department Options Screen 1N Title Type Department Page MITA ZEE ETT The Department Options screen Compact Y Product Listing Product ils Columns 7 Custom Filter Custom Sort Compact Product Listing Compact Product Listing determines how the products are displayed in a department Checking Compact Product List creates one column with a single line of information for each product like this A Sq Adidas A3 Basketball Shoe Mens 79 95 Id YA Adidas TKD 2000 Shoe 69 95 ae Martial Arts Shoe 102 00 Non Compact List lists products in two columns based on the default product and can contain more information like this 11 Adidas A3 Basketball Shoe Adidas
51. ccomplishes this renaming is called import_photos php NOTE to batch import images please contact Support by creating a support ticket requesting that we set up a batch image import procedure for you Power User Tip images are stored in different locations on the server and with different filename schemes Product images use the nodeid product ID for their filenames i e the images for Product 343 have the following file names 343 jpg full size image in home yourusername www products full 343 jpg large thumbnail in home yourusername www products 343 mini jpg small thumbnail in home yourusername www products RAN Images in Editable Blocks use any filename and are found in home yourusername www images whatever jgp In order to accomplish a batch image import in www create incoming photos Upload all the images with sku filenames to the photos directory Notify us and Support will install import_photos php in incoming and run the program which will rename the images and create the thumbnails To import a tab or comma delimited file 1 save the tab or comma delimited file to your hard drive If you are using Excel select Save As Format Text Tab Delimited 2 click on Import Products from the Products menu in the Store Manager This will open the Choose File screen Step 1 Choose File The first step in importing your product database is to select the file you would like to import It is recommended that you use a
52. duct To insert a meta description and meta keywords for a specific product 1 Add the information when creating the product by inserting the information in the Meta Keywords and Meta Description boxes 2 edit an existing product Products gt gt Vlew Product List and enter the information in the Meta Keywords and Meta Description boxes Se Text Block Manager Editable Text Blocks The Editable Block is a very powerful feature of the Powerful Hosting eStore Unlike many electronic catalogs that merely display products one after another the Editable Block in the center area of the eStore allows for the creation of a comprehensive highly visual website With the capability to easily add text and images without knowledge of HTML content of any kind can be added to the website limited only by the imagination For example the merchant could choose to have a Virtual Tour or About Us section complete with photos and text Text Blocks are areas that can be placed anywhere in the store and can contain any HTML content You may have any number of text blocks in the store Textblocks are created in the Text Block Manager see The Text Block Manager below Power User Tip textblocks are specified on the templates by inserting the lt Textblock name pickaname gt ITML tag By default content entered in some textblocks is global the content is the same on every page that is created by the template and
53. duct Fields and are displayed by modifying the templates with special tags that refer to the custom field for example lt CustomField name item_condition gt Here is an example of the Custom Product Field screen in an eStore where three custom fields have been created 22 Custom Product Fields prodid item_condition other_url NOTE custom product fields must not contain spaces or any characters other than letters numbers underscores _ or dashes Cross Sell Items You can create cross selling strategies easily A cross sell item the child is an item that is related to another item the parent and appears on the parent item s product page or in the shopping cart when the parent item is viewed or ordered For example if the customer selects Hammer the parent item you can have Nails the child appear on the Hammer product page or in the shopping cart as a purchase suggestion Cross sell items must already exist in the store as products A parent product may have any number of cross sell items children Select the item you want to display with the product in the Item Information Screen in the dropdown The dropdown contains all the products that are currently in the store Power User Tip In order to display this feature the lt CrossSell gt tag must be included in the template You may change the default layout of lt CrossSell gt by creating a lt CrossSell gt sub template Cross Sell Produc
54. e Check Auth Code Amount 05 16 Aa A 2003 Credit Card 0 Total Payments 0 00 Order Total 38 90 Balance Due 38 90 Pa Add NOTE Selecting Credit Card RealTime will charge the above credit card the amount entered in real time using your payment gateway If you have an outstanding authorization code this authorization code will be used to post the payment If you have already charged the card and do not want an additional charge to show up on the customer s credit card please select Credit Card Manual If you need to post a credit simply enter a negative dollar amount To charge a card directly select Credit Card Real Time from the dropdown menu and enter the amount you wish to charge Click Add Payment and the card will be charged and the charge amount will be added to the current batch If the payment was made by check or other means select the appropriate method from the dropdown and click Add Payment Order Referral You track where your orders come from with the Order Referral feature Order referral displays the URL internet address and other pertinent data For example 74 e E E E E E the referral below indicates that the customer came to the eStore as a result of a Google search and the search words used are displayed Order Referral http www google com search hl en amp lr amp ie ISO 8859 1 amp q Fast folded flowert book amp btnG Google Search View System Events Related to T
55. e full size image is uploaded Whether and how the store displays the images depends on the templates being used You may upload JPEG jpg GIF gif or PNG png images The default thumbnail image size is set under Settings Preferences on the editing toolbar You may override the default settings in the Product Photo Screen by 21 entering an image size in pixels in the Set Thumbnail Size box Images are resized according to the largest dimension For example if an image is 200 x 400 pixels and you set the Thumbnail Size to 150 pixels the program will reduce the largest dimension 400 pixels to 150 pixels and the smaller dimension will reduce proportionately You may also set the size of a mini thumbnail which is used in some eStore templates some templates utilize a small thumbnail 50 to 90 pixels wide next to sub department links Generally full size images should be no larger than 640 x 480 pixels and any image editor such as PhotoShop 5 0 Photoshop LE Microsoft Paint provided with Window95 98 will allow for image resizing When an image is uploaded as a product photo it is automatically assigned a filename corresponding to the item id and placed in the www product full directory A thumbnail version of the image is automatically created and it is placed in the www product directory with the same filename Upload Product Photo Set Thumbnail Size Browse gt 150 Resize Photo Set Mini Thumbna
56. e how the store displays what items are in out of the current inventory Options include 1 Do not show inventory information next to the product price 2 Show In Stock Out of Stock message next to the product price 3 Show the Number of Items in Stock next to the product price 4 Hide the item when it is out of stock When items are backordered you may choose from the following options 1 Don t tell customers when they order backordered items 2 Warn customers when they order a backordered item 3 Don t allow customers to order backordered items Order Routing Order Notification By default when a customer checks out and makes a purchase from the eStore an order receipt Customer Receipt is emailed to the customer and an email confirming the order with order information is sent to the merchant Owner Receipt or other recipient like your shipping department or a third party fulfillment house You may send emails one at a time as orders take place or you may send them in batches and determine how often the batches are sent You may also elect to send receipts by fax or have the eStore notify a third party server through a direct real time server to server link Order Notification emails may be sent to any recipient or recipients and the Built In Customer Receipt or Built In Owner Receipt may be customized You may also 51 create additional emails and route them to any recipients To modify a built in template or create a n
57. ecting Special Pricing from the Products menu opens the Special Pricing screen and displays any special pricing methods that are currently in force Here is an example of a store with several pricing methods set up Applies To Product Department Total Qty Group Product Department Price Discount 5 10 yd x 24 wide 10 yd x 24 wide Any Pattern Tracing 2 qty Pattern Tracing 9 95 zi Vellum Vellum Fabrique Vest Any Fabrique Vest Patterns 3 qty _ Patterns 4 00 418 Gans Metallic Cone Thread 1 qty Any Metallic Cone Thread 21 95 N Metallic Cone Thread 3 qty Any Metallic Cone Thread 19 95 N Create New Pricing To create a special pricing scheme click on Create New Pricing This will open the method screens 25 Qualify For Pricing Member of Group Any Customer P Product Department Any Product B D Total gt i Quantity gt Pricing To Product Department Any Product Percent Off 0 gt Set Price Okay Cancel Apply Qualify For Pricing provides a method to select groups that will qualify for special pricing and to select whether individually products all products in a department or all products in the store qualify for special pricing This allows for very flexible pricing schemes for example buy 2 of Product A get 15 off anything in Department B Step 1 Member of Group Select who will qualify for the discount The d
58. efault is Any Customer which will apply the special pricing to all customers If you have created a group or groups they will appear in the Member of Group menu Groups are created in Customers Groups If you want all the members of a group to qualify for the discount select that group If you want a single individual to qualify for a discount create a group with that one individual in it Step 2 Product Department You may select an individual product a department or all products in the store to qualify for the special pricing Step 3 Total Select Total if you want the special pricing to be based on the total dollar amount of the item ordered Enter the minimum dollar amount necessary to qualify Step 4 Quantity Select Quantity if you want the special pricing to be based on the number of items ordered Enter the minimum items necessary to qualify Apply Pricing To provides a method to apply the special pricing to specific items or departments and set the discount You may reduce the price by a percentage or set the price to a specific dollar value Step 5 Select the individual product department or all products in the store that the special pricing is to be applied to Step 6 Select Percent Off if you want to reduce the price of all products that qualify for special pricing by a certain percentage and enter the percent reduction Step 7 Select Set Price if you are applying special pricing to an individual product
59. eive an email order identified as a COD order with the necessary order and shipping info G7 Real Time Credit Card Processing Real Time Credit Card Processing Realtime processing allows your store to automatically verify and charge a credit card as the customer checks out To use this feature you must have a merchant account and a gateway account The merchant account is your account with the bank that handles the transfer of money from a customers credit card to your business checking account A gateway account is a third party that allows your eStore to talk to your merchant account The supported gateway providers are AuthorizeNet IONgate PSIgate USAePay Verisign PayFlow Each gateway will require a login name key or other authentication code The gateway will provide you with the authentication code when you establish the account Select the gateway you are using from the Gateway dropdown menu and enter the authentication code in the box provided If your gateway is not listed please contact customer service at 888 486 4533 If you have a merchant account but do not have a gateway account or you do not have a merchant account please contact customer service and we will gladly assist you in obtaining either Processing Mode You may process real time credit card orders in one of two ways sale or authorization only The sale mode will charge the customer s credit card the amount of the order when they complete their checkout Th
60. ents and sub departments you may have in the store Before starting the actual building process you should work out how you want your store to be organized how many departments will there be what are they going to be called will there be departments inside the main departments and where will the products be placed Enter the store contact information ref Pg 36 User Manual Log in to the Store Manager On the gold toolbar select Settings gt gt Store Contact Information NOTE It is important that contact information be added as it feeds critical data on your site like your originating zip code for shipping purposes It will appear at the bottom of each page of your site Power User Tip If you do not want this line to appear remove lt Addressline gt from the templates Create a department ref Pg 7 User Manual The eStore allows products to be organized into departments and subdepartments There is no limit to number departments and sub departments Departments may also be used for other information besides product listings For example you may setup department pages for company information history news and events etc On the gold toolbar select Departments gt gt Add Department Enter the name of the department Continue adding departments until your department structure is set up Create a product ref Pg 13 User Manual Click on the department where you would like to place the product On the gold too
61. er fax and email address Power User Tip lt AddressLine gt displays Store Contact Info on a template Preferences Store Template Settings Store Template Settings Name Setting Help Show Login j gt Sets whether or not to display a login button If you hide your login Button button the only way to manage your store is by logging into your iCenter Then click on Manage Store Require E Requires a user to be logged in to see prices or add products to their Login cart You can assign usernames and passwords by choosing Add Customer from the Customers menu Thumbnail 150 Default pixel width to use for thumbnails of product photos Size Mini 75 Default pixel width to use for mini thumbnails of product photos Thumbnail Please note some templates do not use the second thumbnail Size HTML Off y The store features a built in html editor that allows easy editing of Editor content blocks without the need for learning html Currently this feature is only supported on Windows running Internet Explorer 4 0 or higher By default the store will attempt to autodetect your browser type You may override this and choose to manually turn the editor on or off Menu Click f By default the yellow eStore bar pops down the menus when you hold your mouse over them If the menu click option is checked then the menus will only pop down when checked AR Show Login Button Sets whether or not to display a login button in the naviga
62. er Receipt or Built in Owner Receipt in the Edit Template screen To modify either of these templates 1 select Built in Customer Receipt or Built in Owner Receipt 2 create a new template by clicking Duplicate 3 enter a name for the new template 4 modify the text tags of the newly named template 5 save the template 6 go to Settings Order Routing in the Store Manager 7 click on Create New Order Notification 8 select Email or Fax 9 select frequency of mailing or faxing and whether to send individually or in batches 10 if you have chosen email insert the address or addresses of the recipient s under Settings gt To 11 if you have chosen fax insert your fax number 12 select the new template you just created which will appear as a choice in the Template dropdown 13 in Settings Order Routing delete the Built in template original that you duplicated and modified Creating Non Automatic Templates sent manually per individual order You may create custom emails and printable templates to be sent or printed on demand relative to a customer order For example you may create a pick ticket that can be printed or sent by email to your shipping department when an order is moved into from the New category to Processing Once created additional email or printable templates will appear in the Order Manager Edit Order screen and can be selected from the Pr
63. ers and special characters that you can remember You should record this Pass Phrase and save it in a secure location not on your computer The program will then generate your numbers When complete continue following the wizard until the process is complete Click on the PGP padlock icon on the lower right hand part of the taskbar Select PGPkeys from the list When the PGPkeys window comes up click the right hand mouse button over your key and select EXPORT Click the box Include Private Keys in the lower left hand corner and save the file somewhere you will remember It is very important to save this file somewhere other than your computer as well Ideally you would burn it to a CD or copy it to a floppy disk and store it in a safe location If you lose your keys any emails that were sent to you encrypted will be forever lost unless you previously saved them in an unencrypted form You can close the PGPkeys window Sending Your Public Key By E Mail 1 2 3 Click on the PGP padlock icon on the lower right hand part of the taskbar Select PGPkeys to open the PGPkeys window Locate your public key and drag it to the desktop with your mouse depress the left hand mouse button over the key and with the button still depressed drag it to the desktop and release the mouse button You want the top level line with your name that is presented in bold text Create a new e mail message in Outlook or Outlook Express and attach your
64. ethe product see Move Product to the department where you want the alias to appear Copy Checked To A product may by duplicated Copy Checked To creates a duplicate of the product with a new product ID This feature is most often used when it is faster to duplicate a product and change edit some of the data rather than create a new product from scratch NOTE this procedure does not duplicate the product image The image must be uploaded again for the duplicated product Import Catalog Import catalog opens the Import Products screens Choose File and Map Fields see Import Products Export Catalog The product data may be exported The following fields can be exported in a comma or tab delimited file nodeid sku title description price listprice inv taxable weight RA minaty maxqty Settings Much of the basic eStore management functionality is managed from the Settings menu Store Contact Info Enter the basic contact information for your business Store Contact Info displays three screens Store Name Store Contact Info and Order Handling 27 Store Name fT he Big Store Store Contact Info jim thebigstore com Store Name Enter the name of your store the way you would like it to appear in the address line on your website This is not necessarily the legal business name of your company Store Contact Info This is the official name and address of your business including the telephone numb
65. ew one see section Templates for Emails Faxes Printed Material Installed Order Templates To route installed order templates select Settings Order Routing This will open the Order Notification screen Order Notificaation Receipient s Template Type seywrite aol com Built In Owner Receipt Email Customers Email Address Built In Customer Receipt Email ZZ Create New Order Notification The Order Notification screen will display the templates that are currently configured By default the eStore contains a Built In Owner Receipt and a Built In Customer Receipt To route the receipts click Create New Order Notification This opens the Order Notification and Settings screens Notification Type via Send Immediately O Send Batch at Send in batches off Cancel From Subject SCS Template Notification Type via Select whether the notifications is to be sent via email fax or direct server link Send Immediately or Batch Select whether notifications are to be sent as orders take place or whether to be sent in batches If Batch is selected choose how often the batch is to be sent You may also limit batches to a specific number To Enter the email address of the recipient or recipients You may send the email to as many recipients as you like Put each recipient on a separate line with a return after each address If you are sending a notification by fax Notification Type via FAX
66. from anywhere in the store e www yourstore com login itml 3 by going to www powerfulhosting com and log in in with the owner s username and password Then clicking on Manage eStore When you log in to the Store Manager a gold Toolbar will appear at the top of the screen Tip If you have logged in and you do not see the Toolbar hold the Shift key down and click Refresh or Reload on your browser There are additional management tools on the page when logged in Editing icons will appear like the editable block identified by a gray box with an Edit Button the editing pencil and the trash can Editable Block Pencil edit item Trash can delete item mi Saving Your Work After entering information in the Store Manager you must save your work These buttons are used throughout the Store Manager Apply Okay saves the information and exits you from the screen you are in and returns you to the main Store Manager Apply saves the information and you remain on the screen where you entered the information Departments The eStore uses a Department Store model metaphor for it s structure In building the store Buttons or text links are created that allow shoppers to go to or enter a department Departments may have subdivisions and there is no limit to the number of departments and sub departments you may have in the store This structure is also known as the site navigation Here is an
67. gnengnneges 59 Text Block Manag iu A Ai ain teens 60 Editable Text BlOCkKS 00i0ii o Malta ek ten 60 HIT MLE EGItor yi cise cans fede oes vee dh EEEE da a ade A A ah Dabs AAA E Seo ves aleve 60 The Text Block Manager eorr tii aoa ENA DA NARVE AOA NANO A DANAEA 64 TEXT BOS A A A A El 65 e A 2 ac EE EELEE EE EA ERTELE LaaeueGsc tas sees RERNA 65 DESCRIPTION petites stave tecd Mie wen tee ad dts ao aa ead a Aneta aid 65 Blank Data a ais 65 E T va shes Sedvvds vale sha cbs SoG da Vale aha cdo aeGs Fda caleaba E T 65 Dr O a 65 ITME Tag TO Us e AEEA DEEN 65 Ada New Text Block iii EEEE EEEE EEEE IES 65 New Block Nami eiis A A AA 65 DESCHIPUIOM kinean aa a tue we ence wae ee eai ens teaiee iets 65 O 65 Image Manager ici ii A A A A AS RA RA A 66 Event MANAGER uti mirrin era A EAA AEAT EATA Ai 66 TU A A AA IAA EAN th A AAA AASA 66 CUINA a aaae eaaa Eaa aa iaia 66 CUSTOMS OVA E A a A a A eS 66 Add CUSTOM arrason nT a A a A AE A aN AA ARRE 67 Customer IO Mati ai 67 LO MG A A A A ee RADO elem heats 67 OD St A eck ives A A A A A AA IA AAA Ad 68 CUSTOMER E e aE E E EE acs ee eae orienta nto auets cate A errand oa ea T E A 68 Add CUSTOMER cari ara laa bare ee ana 68 IMPport CUStO Me Sida reed cre a cides canada re tates 69 EXPOrt CUSTOMERS seiiei ek E slid T 69 FING CUSTOMER a cdas 69 CAU ia 69 OTRAS A E A A Ad 70 SNIPPER ia A A seed wag 70 Edit O A e aaah 71 Order AD oriris in a ii a din da 72 CUSCO ME TD E E 72 PERA A A OS 72 Order Moi iodo id
68. have a 1 pixel border If you change the setting to border 0 you will need to click the Visible Border icon to see the cell that you have constructed e Cellpadding refers to the amount of space around the contents of each cell in the table This defaults to cellPadding 1 The higher the number the greater the space e Cellspacing refers to the amount of space between each cell This defaults to cellspacing 1 The higher the number the greater the space between each cell e Width refers to the width of the table The default is width 75 which means that the table will be 75 of the allowable space You can also set your table width in exact pixels Choosing pixel or width for the table will affect the screen display By choosing an exact pixel width for the table it means that no matter what resolution the monitor is set at the table width will remain fixed Depending on the size of the table this could produce a scroll bar on a monitor with a lower resolution If you choose a percentage for the table width the page will then expand or contract to fill the screen no matter the resolution Cell Attributes Refers to conditions that you can apply to the table For example you can define the color of the table and or the color of the border e g bordercolor black bgcolor red AR Caption Refers to caption that will introduce or summarize the information found in the table E g Upcoming Events Clicking OK will create the
69. his Order View System Events Related to Order Entries to the sever event logs can be viewed for an order NOTE The information contained in the event logs is used strictly for trouble shooting purposes They are not designed to be error logs Many of the events that are logged do not necessarily represent an error or indicate that the end customer has experienced any difficulties while shopping We respectfully request that all questions and concerns regarding this data be brought to the attention of customer service E MAIL E Mail Overview POP accounts When you establish a hosting account with Powerful Hosting you are automatically provided with an e mail account a box into which E Mail for you is deposited and from which you can send E Mail to others By using your username and password and an e mail program such as Outlook OutlookExpress Powerful Hosting s Webmail Netscape Messenger Eudora or Pine you will be able to send and receive e mail You may create as many E Mail accounts as you like using different user names and passwords Each E Mail account or box is known as a POP account and has a Powerful Hosting address based on the account owner s user name like bob powerfulhosting com jim powerfulhosting com jane powerfulhosting com You can also set up other E Mail addresses based on the domain name that you own that deposit or route E Mail into your Powerful Hosting box like bob yourwebs
70. hods which then appear as options to the customer in the shipping dropdown in the cart The inital Sales tax setup ref Pg 50 User Manual The eStore can calculate and charge state sales tax Canadian sales tax and international excise taxes for you To set up a tax system select Sales Tax from the Settings menu Payment methods setu ref Pg 57 User Manual The eStore can accommodate numerous ways for you to accept payment Set up payment methods in Settings gt gt Payment Methods Key words and descriptions search engine information ref Pg 59 User Manual Introduction The new Powerful Hosting eStore Version 2 6 has been designed to make it easy for web designers to build and maintain a sophisticated e commerce web store s and can be used effectively by both novice and experienced technically oriented designers eStore gives designers the flexibility they need to create basic lower budget sites quickly and profitably or design and build sophisticated high end sites limited only by their imagination Novice web designers or designers with little or no technical expertise can utilize the standardized pre designed templates which allows them to select the site s graphic elements such as layout button style backgrounds font colors and faces More experienced designers can easily manipulate the templates or design their own templates using Powerful Hosting s proprietary language TML to include database
71. hold your mouse over them If the menu click option is checked then the menus will only pop down when checked Shopping Cart Settings Shopping Cart Settings Name Setting Help Currency Currency symbol to use through out the store Symbol Fold Cart 10 Folds duplicate cart items For example if a customer adds a Items product to their cart continues shopping and then adds the identical product folding will increase the quantity of the existing line item rather than creating two line items If a product has options or combinations only identical selections are folded Show v Enables a link in the cart that allows a customer to calculate their Calculate exact shipping prior to checking out Shipping Currency Symbol You may set the currency symbol that will be used throughout the store Enter the code for the currency in the Setting box Currency Symbol Code to enter Pound Sterling f amp 163 General currency sign O amp 164 Yen amp 165 290 Fold Cart Items Folds duplicate cart items For example if a customer adds a product to their cart continues shopping and then adds the identical product folding will increase the quantity of the existing line item rather than creating two line items If a product has options or combinations only identical selections are folded Show Calculate Shipping Enables a field in the cart that allows a customer to input a zip code and calculate their ex
72. il Size 75 Resize Photo Okay To upload an image use the Browse button to locate the image on your computer The size of the Thumbnail and Mini Thumbnail is determined by the default settings in Settings Preferences You may override the defaults on an individual item by entering the size in pixels in the windows provided You may also change the size of the thumbnails after they have been uploaded by entering a different size and clicking on Resize Photo Batch Image upload You may upload large numbers of images at one time by FTP In order to accomplish this all the products must currently exist in the store and each product must have a SKU Each image must have a file name corresponding to the SKU of the product to which it will be attached For example if you are uploading a JPEG image for a Blue Widget with as SKU of Bw1443 U the filename of the image must be Bw1443 U jpg Full size images should be uploaded to the yourusername incoming photos directory on the server Please contact Support for assistance Custom Product Fields The eStore database is configured to allow user input into the fields in the Item Information Screen such as Title SKU Description List Price Price etc You may add any number of additional custom fields to the database and have the fields appear in the Item Information section to allow for data input Power User Tip Custom fields are created in Settings Custom Pro
73. import a customer list please contact support for assistance Export Customers You may export information from the customer database in a tab or comma delimited format Fields exported are custid customer id number company customer company fname customer first name Iname customer last name street street2 city state zip country phone email customer s email address usrname customer s user name password password available only in encrypted form created date record created Find Customers You may search the customer database The search includes all fields so for example entering 603 will find all customers in the 603 area code Groups Groups is an extremely powerful feature of the store Groups allows you to create customer lists based on various criteria and then treat specific groups differently in some way from other groups For example you may want to offer different prices to different groups of people like retail customers and wholesale customers so that retail customers see retail prices wholesaler A sees prices with a 50 discount wholesaler B sees prices with a 30 discount and so on See Special Pricing above You can create any number of groups To create a group click on Groups which will open the Groups screen AQ No Groups Configured Create New Group Any groups already configured will appear Click on
74. int or Email dropdowns The Built in templates can not be edited If you want a variation of a built in template create a new template and choose it from the dropdown instead of the built in template To create a non automatic template 1 in the Store manager click on Settings Edit Templates 2 select Create New Template If an existing template is close to what you want select Duplicate and give the template a new name The new template will appear in the Order Manager Edit Order screen and can be selected from the Print or Email dropdowns 4A Formatting Installed Order Templates Installed Order Templates contain standard text HTML tags and ITML tags Formatting is accomplished using standard HTML Order and customer data can be inserted by using special ITML tags MISC DATA lt OrderNumber gt order number lt OrderDate gt order date lt UserField field custid gt customer ID lt CheckOutStaticCart gt contents of shopping cart STORE DATA lt storeName gt store name lt settings name phone gt store info lt settings name companyname gt store info lt settings name address gt store info lt settings name city gt store info lt settings name state gt store info lt settings name zip gt store info lt settings name contactemail gt store info
75. ions dropdown menus radio buttons etc during the checkout process This feature is useful if you want to allow the customer to select from a group of options that apply to all the items that are going to be purchased For example you may want to offer gift wrapping of any order and allow the customer to select from a 40 menu of several types of gift wrapping and charge additional costs for specific selections Custom Checkout Fields Title type Required Cost Sf TE N List 7 00 Radio Buttons Multi Selection List s 0 00 AZN Drop Down Radio Buttons No 0 00 Edit Text Checkbox 0 00 N Memo Multi line Text Entry 0 00 g Create New Option To create an additional checkout field click Create New Option Creating a checkout option is similar to creating product options See Products Add Product Product Options above Power User Tip In order to display this feature lt CheckoutForm element custom gt must be included in checkout itml Sales Tax The eStore can calculate and charge state sales tax Canadian sales tax and international excise taxes for you To set up a tax system select Sales Tax This will open the Tax Table screen State Province United States California United States Illinois Add New Rate Select Country HA Any HJ 0 00 lt A New Tax Rate Okay Apply _ To set up state sales tax select the United States in the Select Country dropdown menu Select the state
76. is charge will be placed in your credit card batch When you close this batch the funds will be transferred to your bank account If you wish to cancel the order or change the order amount you must do it before the batch closes Typically batches are closed with in 72 hours In authorization only mode the customers credit card is authorized checked for available funds and validity but the order is not added to your current batch You must manually return and charge the order before the funds will be transferred to your account Search Engine Information Meta tags Although the pages in your eStore are dynamically generated search engines will treat your site the same way as any HTML published site and spider all the pages You may insert a meta description and meta keywords on a store wide basis per department basis or individual per product basis Store Wide Meta tags To insert a meta description and meta keywords that will appear on every page of the site use the Search Key Words and Store Description screens found under Settings gt gt Search Engine Information ER Enter the keywords or phrases that you would like your store to be found under in the search engines Seperate each keyword with a comma List the most important keywords first For example if you are a shoe store you may have shoes shopping boots dress shoes leather sneakers beads glass beads czech beads czech glass beads crackle
77. ite com deposits mail at bob powerfulhosting com jim yourwebsite com deposits mail at jim powerfulhosting com jane yourwebsite com deposits mail at jane powerfulhosting com 75 E Mail addresses that route mail to your E Mail account your box are known as Alias E Mail Addresses Here is an example of several alias addresses routing mail to an E Mail Account box The account owner s Powerful Hosting user name is boohoo The alias addresses must use a domain name that is active on a server in this case www poobah com must be an active domain address E MAIL RUT From To jim poobah com boohoo powerfulhosting com istaffOpoobah com boohoo powerfulhosting com support poobah com boohoo powerfulhosting com joan poobah com boohoo powerfulhosting com anythingelse poobah com boohoo powerfulhosting com Finally it is possible to route mail going Powerful Hosting boxes to any other mail box account outside of Powerful Hosting For example the last line in this example routes everything going to a Powerful Hosting account boohoo powerfulhosting com to a Yahoo email account From To jim poobah com boohoo powerfulhosting com staff poobah com boohoo powerfulhosting com support poobah com _ boohoo powerfulhosting com joan poobah com boohoo powerfulhosting com anythingelse poobah com boohoo powerfulhosting com boohoo powerfulhosting com jim yahoo com
78. lastname firstname Choose this option if you would like names exported as firstname lastname Store Style The Store Style screens allow you to easily and quickly change the graphic look of the eStore Power User Tip The estore provides nearly unlimited design flexibility through the use of it s dynamic tags called ITML tags which can be embedded in HTML code and are used to display data on the fly from the database Page Background Page Background Background Color FFFFFF Background Image To find an image already on server Background Library To upload an image from local drive Browse To remove the current background image Remove Background Apply ft Cancel _ Background Color You may select a background color from the Color Picker or specify any color with a hexadecimal code 41 Background Image Instead of a background color you may select an image to serve as a background The image selected here will tile to fill the screen You may select a background from the Powerfulhosting Library or you may upload your own background image Please keep in mind that some backgrounds may not be compatible with certain template layouts particularly those that create a bar that extends down the side of the page To upload an image click Browse and locate the image on your hard drive then click Apply Remove Background Removes the current background image This will expose whateve
79. lbar select Products gt gt Add Product Enter the information about the product Continue adding products Create additional content ref Pg 58 User Manual Unlike many electronic catalogs that merely display products one after another the eStore allows for the creation of a comprehensive highly visual website through the use of Editable Blocks You can easily add and format text and images without knowledge of HTML and content of any kind can be added to the website limited only by the imagination For example the merchant could choose to have a Virtual Tour or About Us section complete with photos and text Choose a layout ref Pg 47 User Manual The store layout determines where and how the different elements of the site such as navigation buttons product lists lists of sub departments and other content appear on the pages of your store Your store comes with a popular web store layout with top level main navigation buttons departments on the left and lists of products in the center area You may modify the layout easily On the gold toolbar select Settings gt gt Template Library Choose a style ref Pg 41 User Manual Store style determines how the elements arranged in the layout look e button color and fonts background colors and patterns text characteristics and so on Shipping options setu ref Pg 52 User Manual You may configure the store with any number of shipping met
80. le Item in the Products menu and open the Sale item screen Display on Page Top Page is Item to Metallic Cone Thread feature Description For special only does not affect regular product 24 1 Display on Page determines where the sale item will appear Power User Tip you must be using a template that has a lt Specials gt tag You may also format the layout of special items by creating a lt Specials gt sub template 2 Item to Feature selects the item to appear as a special sale item The item must already exist in the store and all items currently in the store will appear in the dropdown menu 3 Description You may enter text that will appear only on the sale item version What you enter here will not affect the actual product in it s original location You may use HTML here to format the text Power User Tip You may also place a single product in multiple locations in the store with the Product Alias feature Product Alias are managed in the View Products manager screen Special Pricing Special Pricing allows you to create price discounts and special offers with virtually unlimited flexibility For example you may offer discounts and special pricing to all customers to an individual or to all members of groups you have established You may offer discounts to those people on individual products on all products in a department or to all the products in the store Sel
81. n Settings To configure product options click on Add Option This will open the Options Settings and Menu Items screens Name required Type Text Field Required Y Field Width C Field Max Length Order o Instructions ho Price Adjustment 0 00 2 Name This will identify and serve as a label for the set of choices for example Sizes or Colors You must enter a name for each set of alternatives 1R 4 4 Type Type determines the way the options will be displayed e Text field allows text input from customer e Check Box e Radio button e Drop down menu e Text box allows text input from customer Example of the different option types Text Field Check Box Radio Buttons OSM OMED OLG Dropdown SM 2 Text Box Quantity 7 Add to Cari Required Requires the customer to select an option before proceeding to checkout Field Width Specifies the width of text fields Field Max Length Specifies a maximum number of characters that can be input Instructions Price Adjustment Price Adjustment adds or subtracts a dollar amount to the base price of the item If a price adjustment is specified and the Type is checkbox the amount will be added to the base price of the item if the box is checked by the customer You may use a negative number to subtract an amount If the type is Text Field or Text Box the amount will be added to the item if the customer adds anything to the text area
82. o create HTML in another program like DreamWeaver FrontPage etc and paste the code in here Entering Text Place your cursor in the white area where you want the text to appear and begin typing To change font face select the text you want to change highlight it and choose a font from the dropdown list You may change the size of the text by selecting a number next to the font selection dropdown There are 7 sizes available 1 being the smallest to 7 the largest Size 3 is normal size text r Times New Roman BIE B Z U py pArial Tahoma Courier New Times New Roman Wingdings While the text is selected you may also change its color by clicking on the icon with the T with the color box and selecting a color You may also make the text Bold B or italics 1 You may also create numbered or bulleted lists The editor creates HTML code which you may view and edit by clicking on the Edit HTML icon on the toolbar second from left IMPORTANT TIP You may use any HTML editor such as FrontPage2000 DreamWeaver GoLive or Photoshop ImageReady to create content for an editable block and simply paste the HTML code into the editable block Many designers find this a very efficient way to work NOTE You can not paste HTML code into the white space where you type the text To paste HTML code produced in another program click on the HTML box icon red arrow below noma res hero Ae U rs alle oo gt Blo
83. o 4 speake ACOUSTIC AR 1108 RESEARCH 95 99 169 95 aeae th e Works with up 5 7 AR 1108 Mult to 8 speake ACOUSTIC SURGE AR 105 RESEARCH 51 59 99 95 SUPPRESSORS e Up to 2 163 3 3 AR 10S 10 Ou joules of ene ACOUSTIC SURGE AR 10V RESEARCH 40 79 74 95 SUPPRESSORS e Up to 1736 3 AR 10V 10 Ou joules of ener S 8 Map the data from the Your Data section to the Store Fields choices in the Store Fields dropdowns Mapping Data Mapping data is a process by which you match the columns fields in your data file the delimited file to the columns in the eStore database 8 Your file the delimited file columns may have the right data but the columns field names may be labeled differently For example you may have a column with the prices of each item in it and it may be named itemprice The column that holds that data in the eStore database is called price If this is the case select the select the type of data that your data represents from the dropdown menu in the Store Fields menu In this case you would choose price from the dropdown because the data in the column itemprice corresponds to the price field in the store 9 Your file the delimited file may not have data columns for all the fields in the database It is not necessary to have a column for every field for example you may not have a column for weight or inventory 10 Your file may have more data columns than the eStore database has
84. o allow customers to create their own usernames and passwords Customers can log in and check out without having to re enter address information view past orders edit address account information edit account preferences change username password receive special pricing discounts to members of a group restrict content to certain members of a group Noe oN Power User Tip With the lt IF gt tag you can display different information to users depending on whether they are logged in and whether they are a member of a group For example members of group Wholesale could see prices and would be able to order Users NOT logged in as a member of the group would see the items without prices and Add to Cart buttons This is accomplished by configuring the tag like lt IF name group value wholesale true templatel false template2 gt Here if a member of the wholesale group is logged in the itml template would display the sub template template1 which would contain lt Price gt and lt ItemForm gt among other things If the user is not logged in template2 would display and lt Price gt and lt ItemForm gt are not present in that sub template You may also allow users to choose functions 1 through 5 by installing customer itml A7 Customer Information First Name Last Name Company City i J State a Zip o Country LoS Phone E Mail Address Address 2
85. ol com 864 457 5205 Order Details Item Name Catalog Price Qty the Pants Fitting Solution sfd02 29 95 1 SubTotal 29 95 Shipping 8 95 Tax 0 00 Total 38 90 Billing Details Ship Via Priority Mail Payment Method Visa Cardnum 4500xxxxxxxx50124 Expiration 11 05 Approval AVS Response n a Modify Order Details Any portion of the order information may be revised Individual items in the order may be revised or deleted and additional items may be added to the order To revise information click the editing pencil next to Order details Ea That will open the Order Detail editing screen 72 Title SKU Price Qty Subtotal Tax the Dress Fitting Solution sidot WLuips95 ff 595 T o eu f0 00 ft po T o E po ft po FP 00 fr 0 o eu f0 00 ft po Pp P E po ft foo FP Subtotal 35 95 Gift Certificate 0 00 Shipping 7 95 Tax 0 00 Total 43 90 MIE E TT The screen will display any items that have been purchased You may revise any of the fields or delete any item Click Okay or Apply to save the changes To add an item to the order enter the order information or use the product Look Up LU function which is a convenient search feature that will fill in the information from the catalog Payments If you are using real time processing you may charge a customer s credit card or issue a credit Charging the card puts the order into the current batch in your processing gateway Payments Date Typ
86. ons Export Order Settings AN Order Export Settings Name Setting Help Quickbooks Order Sequence When exporting orders to Quickbooks the eStore has the ability to Invoice set the invoice number in Quickbooks By default the store uses the Number order sequence number This is the sequential number assigned to each order as its placed ie the 5th order you receive will have sequence 5 The orderid tracks all orders whether placed or abandoned There will probably be gaps between orderids Quickbooks woo You may choose to prefix your invoice numbers with a code to Invoice differentiate web orders from traditional orders Number Prefix Quickbooks f By default names are exported to quickbooks lastname firstname First Name Choose this option if you would like names exported as firstname First lastname QuickBooks Invoice Number When exporting orders to Quickbooks the eStore has the ability to set the invoice number in Quickbooks By default the store uses the order sequence number This is the sequential number assigned to each order as its placed ie the 5th order you receive will have sequence 5 The orderid tracks all orders whether placed or abandoned There will probably be gaps between orderids QuickBooks Invoice Number Prefix You may choose to prefix your invoice numbers with a code to differentiate web orders from traditional orders QuickBooks First Name First By default names are exported to quickbooks
87. option under Message format and make sure the option for Encode text using from the scroll down menu is None Click OK all the way through Installation of PGP AAA o 10 Go to the website http www pgpi org Click on the Download link Select PGP Select the appropriate link for your operating system Select PGP 6 5 8 Select the link to download PGP 6 5 8 Choose a site from which to download and click on the link it does not really matter which site you choose When the download window comes up select Save this file to disk For now save it on the Desktop and click OK You should now have a zipped file on your desktop called something like PGPFW658 Double click on the zipped PGP file and click on the Install button Follow the Wizard through its instructions Install the files in the default folder The Wizard will then ask which files to install You can leave the options as they are except PGP VPN Networking You do not want this so uncheck it The 7R Wizard will ask you about existing keyrings Select the No option Follow the Wizard to finish and reboot your computer PGP is now installed on your computer Generation and Installation of Your PGP Keys 1 You should have a new icon in the lower right hand side of the taskbar that looks like a padlock This is the icon for the PGP program you just installed Right click on the padlock and select PGP Keys
88. or states in which you would like to charge tax and enter the tax rate Click Okay To charge international excise taxes select the country in which you would like to charge tax and enter the tax rate NOTE To charge international or Canadian sales tax Accept US Orders Only in the Settings menu MUST not be checked You may charge tax in Canadian provinces by selecting Canada in the Select Country dropdown and then selecting the provinces in the Any dropdown Inventory Options Because the eStore utilizes dynamic templates you may activate real time inventory tracking to display inventory in real time on a product page This allows you to set Bn the inventory level for an item display the inventory in several different ways and then choose from a number of options when the last item is ordered To activate the inventory tracking feature click on Inventory Settings which will open the Inventory Display and Out of Stock Behavior windows Inventory Display Do not show inventory information Show in stock out of stock Show of items in stock Hide items when they go out of stock v Hide Add To Cart buttons when items go out of stock Out Of Stock Behavior Don t tell customers when they order out of stock items Warn customers when they order out of stock items Don t allow customers to order out of stock items MITA EE TT Once you have set the inventory for an item you may choos
89. our desktop called PGP802 PF W zip SS eee R1 10 Double click on the zipped PGP file and then double click on the file named PGP8 exe Follow the Wizard through its instructions Install the files in the default folder The Wizard will then ask which files to install Uncheck any packages you don t want Typically you will just want the Outlook and or Outlook Express options Continue following the Wizard When installation is complete allow the program to reboot your computer or do it manually After the computer restarts you may see the PGP License Authorization screen Click Later 11 The Key Generation Wizard will appear next If the wizard does not start automatically you can start it by clicking the PGP padlock icon on the lower right hand part of the taskbar and selecting PGPkeys Generation and Installation of Your PGP Keys 1 Follow the Generation Wizard but note the following a You will be asked by the Wizard to enter a Pass Phrase The choice of your phrase is extremely important This is used to unlock your secret key whenever PGP needs it and to re encrypt immediately after use If anyone guesses your Pass Phrase they can gain entry to your secret key and you lose all security You need your Pass Phrase each time you encrypt or decrypt a message and it is something that has to be remembered Make sure it is at minimum a mix of at least eight letters both uppercase and lowercase numb
90. processing similar to the bricks and mortar card swipe When a customer clicks the CheckOut button and enters their credit card number and billing information a secure encrypted link is established to a credit card processing company AuthorizeNet USAePay the card is validated and the funds are deposited into the merchant s bank account real time It is also possible to process credit card transactions without real time processing if you already have a merchant account and your merchant account will allow you to do non real time processing In this case you will receive a secure encrypted email detailing the order information with the credit card number Once received the order is then processed through the normal bricks and mortar method as though the customer had walked into your place of business and handed you a credit card Clicking on Payment opens the Payment Method Screen Visa Y Master Card Y American Express _ Discover Check C O D Checks are handled on a prepay basis The customer uses the cart to generate an order form to print and send with payment OROI New Payment Option Method Name Type Credit Card oe A T eo Check the boxes next to the credit cards that you accept Checks are handled on a prepay basis If the customer chooses check as the payment method the cart generates an order form to print and send with payment If you accept COD orders for customers choosing COD you will rec
91. public key file from the desktop When the e mail message is sent your public key file will be delivered as an attachment R 6 You can move your public key file to any convenient location on your computer Adding a Public Key to Your Keyring 1 2 3 4 Click on the PGPtray icon the padlock Select PGPkeys to open the PGPkeys window Simply drag and drop the new key from the Desktop into the body of the PGPkeys window Delete the public key icon from the desktop ENCRYPTING AN E MAIL Start up your email program and compose a message Click on the PGPtray icon the padlock and select Current Window and Encrypt Sign PGP opens a menu so you can select whose key you want to use Select the recipients of the message When you have found the key drag and drop it into the recipient space or double click it and click OK if it isn t already in the recipient space You may be asked to enter your pass phrase PGP pastes the encrypted message over the original in your mail program and you then send it in the normal way with Outlook Express click Send DECRYPTING AN E MAIL Double click the e mail to open it in its own window 1 2 Click on the PGP Tray and select Current Window and Decrypt amp Verify PGP will ask for your pass phrase because it needs your scrambled private key to read the message Enter your pass phrase and PGP will decrypt the message DE
92. r background color has been selected Button Image To find an image already on server Button Library To upload an image from local drive Browse MOTTA KEXI Button image allows you to select the navigation buttons for the eStore if the store layout the current templates in use is specifying bitmap type buttons in contrast you may create a template that specifies text links for the navigation Here is an example of navigation using bitmap buttons You may change the button style color by selecting a button from the Button Library or you my upload your own button You must upload a blank button because the eStore will automatically create the text for the department on the button You may also specify how the text justifies on the buttons Power User Tip By default lt Buttonlist gt centers text on buttons You may justfy the text using the offset argument lt ButtonList offset 4 gt would place the text 4 pixels from flush left on the button Note Text will automatically wrap to fit the button chosen if there is too much text for a single line Therefore if you are using Department titles that will create multiple lines of text you must select a button with adequate depth to accommodate all the text 42 Button Text You may select the Font face size and color that is placed on the buttons Button Text Font Color Font Size FFFFOO 12 Font Face Helvetica Times Roman To upload
93. re has extremely robust and flexible shipping options and can be configured to accommodate nearly any shipping scheme You may configure the store with any number of shipping methods which then appear as options to the customer in the shipping dropdown in the cart Use Shipping Options if you are NOT using UPS or FedEx Real time Zone Shipping UPS and FedEx zone shipping links the estore directly to UPS and FexEx zone tables and shipping cost is calculated for each order based on the location of the customer and the weight of the items ordered See UPS Shipping or FexEx Shipping Below To use zone shipping select UPS Shipping or FedEx Shipping from the Settings menu Clicking Shipping options on the Settings menu opens the Shipping Method screen and displays any methods currently configured Each method you configure 52 appears as a choice for the customer in a dropdown menu in the checkout process The store is configured by default with a 5 00 per order shipping cost Method Name Calculated By Current Charges Caps Edit Delete Country Charge Price Cap Flat Rate Flat Rate y edit delete Method Name Calculated By Default Price Percent Country Order Total n United States Add Method To configure different shipping methods enter the name of the method in the Method Name box You may configure shipping by the following methods Order Total Order Weight Item Total Item Weight Order Quantity Tiered
94. red shirt can cost more than the small red shirt Combinations are much more tedious to maintain and should only be used if product options cannot be used Please contact support if you are unsure about using or setting up combinations 1 888 884 2766 Edit Combination Names 0 Names Entered Edit Combination Values 0 Combinations Entered Combination Wizard Clear Combinations Copy Combinations From Import Combinations Ara From File oo Step 1 Select Combination Wizard the Combination Wizard screen will appear Enter the option names in the top row and the individual options under each name Option Names Color Size Eare i El El El El ECTE TT TT Step 2 The Option Wizard will create an options grid like this all combinations not shown for space A A A AA A Small Cotton RXL200 30 00 i E Red Medium Cotton RXL201 30 00 wee 2n Red Large Cotton RXL202 35 00 m Blue Small Cotton RXL203 30 00 wie Blue Medium Cotton RXL204 30 00 mA Blue Large Cotton RXL205 100 35 00 mA Green Small Cotton RXL206 30 00 mee Green Medium Cotton RXL207 g 30 00 mA Green Large Cotton RXL208 200 30 00 mA Red Small Rayon RXL209 40 00 mA Red Medium Rayon RXL210 1 40 00 wi Red Large Rayon RXL211 x 45 00 wie y de y y y indic
95. rently configured Following is an example of a store with a number of gift certificates configured Gift Certificates Code Walid expires Minimum Amount Used sfd wf55 0 00 Delete sfd wf100 sfd wf35 sfd wf45 sfd wf75 GC2001 111048 11122501 4295SP the create certificate screen 10 26 2001 10 26 2001 10 23 2001 10 26 2001 10 26 2001 08 23 2001 12 01 2001 11 09 2001 02 26 2003 02 28 2002 02 28 2002 02 28 2002 02 28 2002 02 28 2002 12 23 2001 12 01 2004 12 25 2001 03 31 2003 0 00 0 00 0 00 0 00 35 00 0 00 0 00 0 00 55 00 100 00 35 00 45 00 55 00 0 00 10 00 10 00 10 00 Create New Gift Certificate To configure a new Gift Certificate click on Create New Gift Certificate This will open 03 15 2003 03 15 2003 Number Available Minimum Set Amount A O Percentage 0 00 MIMO E OIT Duplicate 27 Delete Delete Delete Delete Delete Delete Delete Delete Code The code or identification that a specific certificate will have To use the certificate the customer must have this code when he or she checks out Valid The date from which the certificate is active Expires The date from which the certificate is no longer valid Number Available This determines how many certificates or coupons are available Typically Gift Certificates would be 1 Minimum The minimum that the customer must buy for the certificate to
96. rwriting will be lost Make sure you copy your current templates and save them in a text file on your local hard drive so that you can recreate the originals if Checkout Fields After a customer has placed an item or items in the shopping cart and clicked Check Out the Checkout Screen appears The Checkout screen is where the customer enters all the relevant customer data such as name address ship to info credit card number etc The eStore provides you with total control over the checkout process For each field in the checkout screen you may 1 require or not require data to be entered in a field to continue with the process 2 require a certain type of data or disallow a certain type of data 3 create a custom error message based on rules determined above You may also create additional fields to appear on the checkout screen For example you may want to allow a customer to select Gift Wrapping and charge an additional 4 00 for the gift wrapping if one is selected See Custom Checkout Fields below AR Checkout Billing Checkout Shipping Fields Control of the checkout and shipping fields is managed from the Checkout Field and Shipping Field Screens Both screens function in the same manner Checkout Billing Fields Field Requirement Custom Requirement Error Message First Name Letters 3 You can only use letters Last Name Not Required i Company Not Required i
97. s 1156 00 10 00 lea United States Price Cap Enter to set default cap Save Return O Saving the first level will open a new row Continue adding price cap levels and costs until you have created the Ground shipping method Click Return when you are done Country Charge Percent Price Cap United States 15 00 fF clear United States e poo poo gt H Price Cap Enter to set default cap Save Return Repeat Step 1 for the next method i e 2 Day Air NOTE if you are shipping by weight substitute weights for prices in the Price Cap category UPS Shipping The store allows customers to view accurate rate information from UPS in your shopping cart This information is calculated in real time by UPS To use this feature you must register with UPS and obtain an XML Access Key This allows your store to securely communicate with the UPS servers To obtain an Access key see UPS Access Key Instructions below in this manual When you have obtained an access key enter it in the Access Key field in the Real Time UPS Rate Calculation Screen found in Settings gt gt UPS Shipping UPS licensing requires that the rates of other shipping providers not be displayed on the same page as UPS rates To meet this requirement the store will not display comparison rates in the shipping drop down if you have UPS and another provider listed You must select the U
98. some textblocks contain content that is local the textblock displays unique content for each page based on the nodeid of the page Typically global textblocks would be used for headers and footers and blocks of content that need to appear on every page of the site To create a textblock that displays unique content use the mergeid yes argument i e lt TextBlock name whatever mergeid yes gt Content may be placed in the blocks by clicking on the Edit button at the upper right corner of the text block In the edit mode text blocks look like this when empty HTML Editor The store provides a word processor like text editor that automatically creates HTML code behind the scenes available only in Internet Explorer 5 0 Recommended To access the editor simply click on the Edit icon located in the Editable Block text box A tool bar with an empty white space below it will appear like this a Normal Times NewRoman 3 5 B 7 u Ty Ay Els ae j i te te Ha Bio A E JE The editor works like any word processor You may enter text images or tables in the white area AN Viewing Editing HTML directly If you know HTML you may prefer to write code directly and not use the editor Click on the HTML view icon fe BE Normal Times New Roman E B 7 U G AS i tF E Ri amp eS This will open a text box that will allow you to write HTML directly You may als
99. st select Sort Departments from Departments in the Store Manager This will open the Sort Department screen and will display the active departments To sort sub departments click on a sub department and then click Sort Departments 14 computers Select the department you wish to move in the list to your left First Dept Click the up and down buttons until it is in the desired iI position ga my When all the departments are ordered how you want click History the Save button to finalize your changes Home Decor Second MIE EE ETT Button Style Button Style will open the Store Style screen where you may upload custom button GIF s or select buttons from the Store Button Library Products Products are managed from the Products tab on the Toolbar Add Product Add Product provides access to the following screens Item Information Product Options Product Combinations Shipping Options Product Photo Custom Product Fields Cross Sell Product Fields Meta Key Words 15 Meta Key Description Item Information Item information is where you enter the basic information about an item you are offering for sale on line Title Department History n SKU Item ID n a Price 0 00 ListPrice 0 00 Taxable L Inventory Min Quantity Max Quantity P Description MITA AE ETT Title This is the name of the item as it would appear in a catalog You may use HT
100. t Fields There are no cross products for this item 10 UFO Plasma Ball A C Apply Meta KeyWords Meta Description Unique Meta Keywords and Meta Descriptions may be placed on individual product pages Meta Keywords Meta Description ECON KEZE ETT 22 Sort Products Products dispayed in a list format using lt Productlist gt on level itml template can be rearranged alphabetically alpha sort or individually in any order artment SEWING FITTING PRDTS The FITTING SOLUTION SEWING FITTING PRDTS EMBELLISHMENT PRDTS MEET GLENDA SEWING FITTING QUIZ Sure Fit Designs Story Brochure Select the department you wish to move in the list to your left Click the up and down buttons until it is in the desired position When all the departments are ordered how you want click the Save button to finalize your SEWING FASHION SHOW cuya SEWING PRO QUOTES SEW FOR PROFIT Want Your Own Web Site 4 FAQ s CONSUMER COMMENTS 7 Customer s Creations GUEST BOOK SEWING RELATED LINKS Ordering Information Request Information Privacy Policy Alpha Sort Create Sale Item Create Sale Item allows you to take any item in the store and place a second version of it in a different location very quickly For example you way wish to place the A 1 Blue Widget which is located in the Widgets Department on the home page as a special On Sale item for one hour and then remove it Select Create Sa
101. tab delimited text format for importing If you have already setup an import filter you can save time by selecting it from the list below Finally choose the default department to upload new products and departments to If a department or product already exists in the store it will not be moved simply updated with your new data File to Upload Choose File Sapples_0702_3 txt Import Filter New Import is Default Department Main Store Page a N Continue _ Click on Choose File and locate the tab or comma text file on your hard drive Import Filter Leave New Import as the choice unless you are importing a file that you have imported previously 5 Default Department You may import the products into a single department or directly into the correct departments of the store if you have a field designating the department structure click on Continue This will open the Map Fields screen portion shown R NO 21 Step 2 Map Fields Store Fields Sku 15 Title iE Price J List Price B Department Ej Description i Select Field KJ Continue Your Data sku title price listprice department description weight ACOUSTIC 7 AW 791 RESEARCH 152 39 359 95 HEADPHONES e Creates a 3 5 AW 791 Surro surround sound ACOUSTIC TDS 202 RESEARCH 20 39 119 95 HOME THEATER e First consumer 2 2 TDS 202 Soun product to ACOUSTIC A AR 1104 RESEARCH 64 79 159 95 rl amp e Works with up 3 7 AR 1104 Mult t
102. tion button list If you hide the login button the only way to manage the store is by logging into the Center Then click on Manage Store Require Login Requires visitor to log in to see prices or Add to Cart buttons Used in conjunction with the Groups feature to restrict purchasing to users with passwords Thumbnail Size Sets the default size of the product large thumbnail image in pixels The default may be changed for a specific product Power User Tip lt ObjImg ID ID gt displays the image on a template Mini Thumbnail Size Sets the default size of the product small thumbnail image in pixels Power User Tip lt ObjMinilmg ID ID gt displays the image on a template HTML Editor The eStore provides a powerful feature to allow non web designers to create and format content in sections of the eStore called Editable Content Blocks also known as Text Blocks Users may enter and format text with an interface similar to MS Word insert images and create hyperlinks and an understanding of HTML code is unnecessary This feature works ONLY on Internet Explorer browsers 4 0 or later By default the store will auto detect browser type and open the HTML editor if appropriate You may override this and choose to manually turn the editor on or off Turning off the HTML editor opens an HTML window which allows for the input of text and HTML tags Menu Click By default the yellow eStore bar pops down the menus when you
103. treet gt ship to street lt CheckOutForm element field name sstreet2 gt ship to second street lt CheckOutForm element field name scity gt ship to city lt CheckOutForm element field name sstate gt Ship to state lt CheckOutForm element field name szip gt ship to zip lt CheckOutForm element field name sphone gt Ship to phone lt CheckOutForm element field name notes gt order notes 47 Template Library The TML templates determine where and how the different elements of the site such as navigation buttons product lists lists of sub departments and other content appear on the pages of your store Your store is initially configured with a popular web store layout with top level main navigation buttons departments on the left and lists of products in the center area You may modify the layout easily On the gold toolbar select Settings gt gt Template Library The template library allows you to select sets of templates to change the basic layout and functionality of your site Additional information to come Not all template sets will work with certain backgrounds and button designs For example the buttons centered set of templates will generally not work well with a site that has a color bar down the left side IMPORTANT Installing templates from the library overwrites the current set of templates Any modifications you have made to the templates you are ove
104. ured To send an email notice to the customer that the order has been shipped with the UPS or FedEx tracking number select Shipped Notice with Tracking from the Select Template dropdown menu This will the Send Email screen which allows you to edit the information and send the email Tracking Numbers When an item is shipped and UPS or FedEx issues a tracking number insert it into the Tracking Number field The tracking number can then be included in an email to the customer or may be displayed on an order status page in your store Power User Tip Current Order Status may be displayed with TML tagS 72 Order ID lt ordernumber autonumber no orderid ORDERID gt Order Date lt order element orderdate orderid ORDERID gt Order Total lt order element total orderid ORDERID gt Order Status lt order element status orderid ORDERID gt Shipped Via with Tracking Number lt order element shipvia orderid ORDERID gt Order Details lt order element details orderid ORDERID gt Order Details The Order Details section displays all shipping and billing information for the order and allows you to modify or delete data Modify Bill To Ship To Click on the pencil icon za to edit information in the Bill To or Ship To section Erika Junge Erika Junge NA NA 5 Jackson Grove South 5 Jackson Grove South Landrum SC 29356 9181 Landrum SC 29356 9181 United States United States EJunge2011 a
105. v1 0 3 QuICk Start A A A A A EEA a once 5 INTO UCI iii A A A A A AA A A AAA 7 The Store Manager ii di 7 Saving YOUR WORK irer vcs s tesa va AE Sab Beau eae Gad dh sab Beak was A EAS ade 8 De Partie tS se eco cc ee cee T setae dunacect dxvacitcsveactcs senctersveacns dezaciceaveses anar ninia 8 Add Department sicvcceivtorcctinte A da 9 Page Department TYPE A uk lab ating ie E erties 10 DepartMent OPtlOns iar ceased ace aa aa vec E dadas 10 Compact Product LISHING vio aia dE dd iaa i 11 Button LOCATON ol tes 12 Custom Button IMAGES ini A ds A dd ates 12 Optional Meta KeywordS ooocccocccoccconcnoncnnn cnn rra c rn nrnnr nnn 13 Optional Meta Descripti0N cocccoccconccnncconcnnn cnn cnn rnnn rn rrrnr ened Ente ene 13 Custom Department Template oococccocccoccconncnncnnn cnn nn rrnn rra r S KEERA NEED R I iA 14 Sort DE PartMe nts ciate tate Stud E A a a 14 Button Siles 15 PROGUGES iii A A Ad iii 15 Add PrOGUCE viii ta A A A A Vad A A 15 Item INfOrMation nieiacdiecisetse diate niet E A EE E ES SEARS 16 ANis EE A da 16 DOPAMINA A N E N da ta 16 HU NS 16 ON 16 A A O caw legen as titans 16 A NN 16 NC A A AN 16 Min Quantity Max Quantity cece eee EELEE AKERE rr rr rr rr 17 DESCRIP A A A a A 17 PrOCUCE OPllONS iii dd di 17 OPIO Setting S di td A DA A bem dais aan slants dete Vals ak oe 18 MENU MEANS erie rev earls ee rata A A ne et ia Rg au 19 Product Combinations cs iii a dd A 20 Shipping OPIO Sii A AA AA AAA AAA 21 PROCUC
106. wan CARENA 48 Checkout Fielda seai esas day arar in ia ad 48 Checkout Billing Checkout Shipping Fields oooococccocccoccnoncnannnannnarnna rra rra 49 Requirement is the behavior you want to govern that field Options are 49 CUStOM REGUIFEIMOGNE aioe seve cd in PUR ea Pa a dls 49 EtrOr MCSSAGC A A a Pee eee 49 Custom Checkout Fields voso cision Case dices vas aid a aa ah KIRIA RKE aaa ga Os 49 Sale Tias dad is ad o a sidebar 50 INVENTORY OOO AS 50 Order Routing Order Notification ooococccccccnncnncnncnncnncncnanancnnnannnnnnnnannannannnos 51 Custom Product Fields oia in ia ai aca id 53 SHIPPING OPtONS ci dia ees 53 UPSISTIDDIN G sess ves seu sk See as ee ah eee A LA KAE ah abide Dea A cea ves ghee 55 FedEx SHIPPING ici Io 56 Payment Methods siori aiaa aaan Ae EEEa Aa EAEE AS Ee EATEN aa 56 Real Time Credit Card ProceSSing crcire noori esnin dir eee eee eee EAn rra nr rar rnnr C EN EELEE TENSE 58 Real Time Credit Card Processing ccccceceeeee eee eee e ene e ene e nett nee ene eeneeenee eee eas 58 Processing ModE saeara aia e ovale wiiek Ue eeciciek valet aek Ge A a A valet eek se 58 Search Engine Information Meta tagdS cccccceceecee eee sees eset seen seen eneeeaeeeaeeeaes 58 Store Wide Meta taGS viii ld cani 58 Department Specific Meta tagds ccccecccecee eee eee eee eee eee nee nee ene rr rr rrrnrrnnnns 59 Product Specific Meta tagS cccccccsceesceesseesseeseeeseeeseeeseeeseeesseegseessee
107. with the 11 fields above OANA UAW Preparing a Tab or Comma Delimited File from Excel 1 Open Excel 2 from the list above select the fields for which you have data You must have a column for SKU numbers with data You can make up sku numbers if you don t use them Data is optional in all the other fields and you may not have a column for weight for example if you are not entering weights of products 3 if you are specifying a department for the products to go in put the name of the department in the department column If there are sub 29 departments separate the names by forward slashes for example if a product goes in the Dresses department which is a sub department of Clothes enter Clothes Dresses in the department column 4 enter the data in the columns 5 Select File Save As from the Excel toolbar 6 Select type Text tab delimited 7 save the file to your hard drive You are now ready to upload the file in the eStore Store Manager in the Products Import Products menu Sample Excel File Here is a sample Excel file prior to being saved as a tab delimited text file E EA gt B C D E F 1 title sku description price inv department 2 Blue Widget BLwd1001 The finest blue widget available 34 95 100 Tools Widgets 3 Industrial Widget IN88 3 For industrial widgets you can t di 100 5 Tools Widgets 4 Baseball cap CP4000 A Excellent cap can be worn anywh 12 95 Clothing E
108. y of purchases made by any customer 3 see a summary including a the date the customer last visited b the date they became a customer c how many orders they have placed d total sales to that customer 4 create a username password for any customer AA search by any criteria name phone number etc add a customer manually upload customer lists from any tab or comma delimited file export your customer list in tab or comma delimited format A You can also allow any customer to 1 View their customer record and a review a history of purchases b update customer contact information c change their username password Add Customer Customers are automatically added to the customer database when a purchase is made You may also add customers to the database manually whether a purchase is made or not through the Add Customer screens This would typically be the procedure for creating Groups For example you may want to create a group of customers that receive a discount if they log in with a username and password Add Customers allows you to create the Group before the customers actually purchase Customer Information Customer information contains the customer contact information including e mail address This data is stored in a customer table in the database and can be exported to allow you to manage your customer base Login Login allows you to assign a username and password to a customer You may also configure your store t

Modifying automatic customer and owner email

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