WARRANTY SUMMARY Period of Coverage Labour :6
Contents
1. Damage due to improper operation or maintenance of the Product Damage caused by connecting the Product to an improper voltage supply Damage caused by dropping or hitting the Product Damage caused by acts of nature including fire earthquakes floods lightning pollution or power surges Damage caused by the attempted repair by any party other than an ITSIMAGICAL authorized Electronic device service facility Malfunction resulting from the use of the Product in conjunction with accessories products or ancillary or peripheral equipment or where it is determined by ItsImagical that there is no fault found with the Product itself If the factory applied serial number has been altered or removed from the Product Any consumable items such as the battery or the natural deterioration burn in of display panel and Cosmetic damage including any damage or defect which does not interfere with the functionality of the Product ItsImagical ITSIMAGICAL at its discretion and in accordance with its usual terms and conditions may agree to perform repairs on the Product that are excluded under their ITSIMAGICAL Repair Service If you wish to have an excluded repair performed on the Product including the exclusions noted above you will be charged for all parts and labour and there may also be a shipping charge in connection with the Service If after receiving the Product The technical service has determined that the repair is not covered free of2. ItsImagical fi WARRANTY SUMMARY Period of Coverage Labour 6 Months Accessory warranty Charge 3 Months Battery 3 Months Warranty Policy 1 Itsimagical Hong Kong Limited provides warranty period from the date of purchase are as follows and only valid for PAQUITO MINI Tablets in Hong Kong only any promotion gift item is not included i Charger 6 months 1i Battery 6 months iii 2 Warranty is valid only for authorized product parallel import and counterfeit product are invalid 3 Product is under warranty against manufacturing defects by reason of faulty workmanship or internal electronic parts materials This warranty does not cover defects arising from natural wear of the product Including casing key pad display antenna and accessories etc 4 If check up or repairing are required customer must present the original invoice and Upon any failure to present the above documentation customer must pay for the costs of the services provided 5 All parts replaced within the warranty period are the property of ItsImagical Hong Kong Limited We have rights to handle those parts as necessary 6 Data stored in handsets may be lost after the repair and thus should be properly stored by customer beforehand 7 Warranty will be voided under the following conditions and ItsImagical Hong Kong Limited reserves the right to refuse providing service and or shall demand charges for any costs of servicing from customer i Product has been tamp
3. The data provided will be used for the purpose of processing the application for review To exercise your rights of access rectification cancellation or opposition or request any other information contact ItsImagical Customer Service Attention 11F Saxon Tower 7 Cheung Shun Street LAI CHI KOK KOWLOON REPAIR COVERAGE AND EXCLUSIONS Under the ITSIMAGICAL Repair Service ITSIMAGICAL will repair free of charge any defects in the material or workmanship of the hardware unit of the Product Software cables peripherals consumables such as instruction manuals labels etc are not covered under the Service Free of charge repair is only provided for defects in materials or workmanship under standard usage as stated in the instruction manual labels and other printed material included with the Product The Service will be performed in accordance with the local laws of ITSIMAGICAL Hong Kong Limited Except where prohibited by law ITSIMAGICAL I reserves the right to use at its discretion new or refurbished parts as part of the Service The ITSIMAGICAL Repair Service does not cover the following Defects caused by use in an environment that does not meet the specifications of the Product or contrary to the user manual Damage due to accident misuse negligence or unauthorized repair or modifications of the Product Damage due to contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food
4. charge under ITSIMAGICAL Repair Service the Company will contact you before performing the repair You will be informed of any charges in detail and asked to confirm whether the repair should be performed and for a credit card authorization or other form of payment prior to the repair Please be aware that such fees may differ between Service Countries or Areas and from Your Home Country due to currency exchange rates parts prices and other variables Please also be aware that your credit card company may assess a fee for currency change or charges in foreign countries The period during which the Product is away from you may be longer than when repairs are performed under ItsImagical Repair Service as no repairs will be performed without your consent and payment authorization Please note that if you decide that you do not wish to proceed with the repair after being informed of the charges you may be charged a diagnostic fee During the Service the contents of the hard drive may be altered deleted or modified It is Your responsibility to back up the contents of Your hard drive including any stored data or installed software as well as to remove all recording media and peripherals from the Product prior to sending it in for Service ItsImagical will not be responsible for any damage to or loss of any peripherals programs data or other information that may be stored on any media or installed in any part of any Product serviced hereunder The Pr
5. chase of the Product Dated proof of purchase is required ITSIMAGICAL may at any time and at its discretion change the term of the Repair Service without any notice ITSIMAGICAL Repair Service may be available for a fee after the six 6 month period has expired The person identified as the customer must provide the product and the sales receipt from the store where the application is submitted Once carried out the review of the product this result will be communicated to the CUSTOMER by telephone or e mail In case after consulting the technical service if it is determined that there is not a manufacturing defect the budget will be communicated to the ItsImagical fi COSTUMER He can accept or decline it If he declines it the product will be returned in the same condition in which it was deposited and the customer has to bear the amount of HK 200 for management fees According to the result of the review we will return the same product repaired or a replacement will be provided with an identical or equivalent product with the customer agreement and sales receipt ItsImagical is not responsible for damage incurred by the product prior to delivery to store In case the repair is necessary to upgrade device firmware to the latest version available ItsImagical is not responsible for the loss of data stored in the Paquito Mini at the delivery time photos music table rewards etc since it will be cleared all data stored
6. ered with or undergone unauthorized repair by third parties improper installation alternation or modification to this product or damage tearing removal of the warranty sticker that is affixed to this product ii Defects arising from misuse mishandling abuse accident negligence and damage caused directly or indirectly by food liquid water corrosion convulsion of nature water riot or civil commotion iii The contest of warranty policy has been modified without authorization 8 Itslmagical Hong Kong Limited is not responsible for any loss of data or system corruption during the process of transportation or repair to and from the Service Centre and due to the forces of nature 9 ItsImagical Hong Kong Limited reserves the right to terminate or modify the terms of this warranty card For exceptional cases subject to report of our investigation we reserve the right to terminate this warranty card or modify terms of warranty policy 10 Our company will not be liable for any loss directly or indirectly caused by the breakdown of the product 11 This warranty card is restricted within Hong Kong SAR only 12 ItsImagical and its Authorized Service reserve the right to use refurbished or reconditioned parts or whole products for the same or functionally equivalent model when conduction product repairs and replacement TERMS AND CONDITIONS ITSIMAGICAL Repair Service is free of charge for a period of twelve 6 months from the original date of pur
7. oduct may be returned to you configured as originally purchased subject to availability of software and technical considerations Please Note 1 ITSIMAGICAL does not offer on site repair under the Service 2 ITSIMAGICAL does not offer data back up service under the Service 3 ITSIMAGICAL does not offer software back up service under the Service 4 If the repair requires the import export of regulated repair parts such as Wireless LAN or other parts which use encryption technology that part of the repair may be declined 5 Products will only be shipped back to You at the same location You sent the Product from or delivered to the Store DISCLAIMER AND JURISDISTION ItsImagical shall not be liable for any incidental or consequential damages for breach of any express or implied warranty or condition breach of contract negligence strict liability or any other legal theory related to the product PERSONAL DATA PRIVACY ITSIMAGICAL will collect your personal information such as your name address phone number and passport number Personal Information as well as details regarding the Product in connection with providing the Service Personal Information will be treated pursuant to the ItsImagical personal information management policy
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