eKEY® for Android™ User Manual
Contents
1. The number of consecutive update codes you can get is limited Once you reach your update code limit your eKEY software must do a wireless update before you can obtain any additional update codes Chapter2 11 Updating Disable Automatic Update You can turn off the automatic key update If you disable the automatic key update be sure to update your eKEY software before going out to a listing To disable the automatic key update 1 Select the eKEY icon to open the eKEY application 2 Select Settings 3 Uncheck Automatic Key Update 4 Select the Back button on your smartphone to return to the eKEY main screen Figure 8 Disabling Automatic Updates B gt ull 9 59 AM Settings 0 4 eKEY Notifications YW audio Feedback oS Vibrate Feedback Y Enable Training Mode Save Cancel In addition to the automatic update the first time the eKEY software is launched each day the eKEY software automatically updates and sends showing information immediately after each key container opening and shackle release Chapter 3 Chapter 3 iBoxes iIBoxes This chapter explains how to access and manage iBoxes and gives information on Call Before Showing CBS and accessing cooperating keybox systems In this chapter Accessing FE OK CS soccorsi ara E EE 13 Supra eKEY FOD te et nT ee ane ee eee a 13 Release the Key Container cccccccccccccsecccueeceneeceessusesueesaueesaneeees 14 Place Listing Keys in the iBOX cci2. Listing Agent septic and baths Al the hardwood ListDt 02 11 11 floors have been redone P Phone 609 693 5002 i Firepl Yes Details From the detail view you can e Select an agent name to view detailed information about the agent e Select an address to view a map to the listing in Google Maps Chapter4 36 MLS Data e Call the listing agent by selecting the agent s phone number e Email the listing agent by selecting the agent s email address Figure 30 Map view og F A ue E ul 11 46 AM 37 Fairhaven Way pajg mai SHET Saved Searches Saved searches are custom searches that you have saved Tapping a saved search runs the search and returns your results To create a saved search 1 Select the eKEY icon to open the eKEY application 2 Select the Listings icon 3 Select Custom Search 4 Select the criteria for your search Tip To clear any search criteria you ve entered select Clear All at the bottom of the screen 5 Select Save 6 Enter a name for the search 7 Enter any notes about the search 8 Click OK To run a saved search 1 Select the eKEY icon to open the eKEY application 2 Select the Listings icon The list of saved searches you have created is displayed Chapter4 37 MLS Data Figure 31 List of Saved Profiles oa F A FY wll 11 48 AM Listings cD pP Quick Search p Custom Search HOT Hotsheets gt My Listings Saved Searches Anderson Cooper Likes a big yard
3. 4 The listings in your market area that match the criteria you selected for the saved search are displayed 3 Select the saved search To edit or delete a saved search 1 Select the eKEY icon to open the eKEY application 2 Select the Listings icon The list of saved searches you have created is displayed 3 Select the arrow to the right of the saved search name 4 Make any changes to your custom search and click Save or click Delete to delete the saved search Delete Listings The listings can be deleted off of your smartphone 1 On your smartphone select the eKEY icon to open the eKEY application 2 Select Settings Note If you have eKEY Professional the Settings icon is on the second page of icons Select the Menu button on your smartphone Select Delete Listings Select Yes to confirm deleting listings Chapter4 38 MLS Data Roster The eKEY software provides a roster of the members in your Association Board MLS The roster data is updated during the first eKEY software update of any given day View Roster To view the roster 1 On your smartphone select the eKEY icon to open the eKEY application 2 Select the Roster icon 3 To search for an agent enter part or all of the agent s name The eKEY software automatically filters and displays the search results as you enter the criteria All agents that have the search criteria you enter in their first name last name or office name are displayed Fig
4. 46 Support and Troubleshooting Support If you need assistance troubleshooting your eKEY software support is available from 5 a m to 7 p m Pacific Time seven days a week Website http www supraekey com Email Suprasupport fs utc com Telephone 877 699 6787 Fax 503 589 8677 To call Support directly from the eKEY software on your Android smartphone 1 Select the eKEY icon to open the eKEY application 2 Select About 3 Select the phone number shown in the Support Information section to call Support Figure 38 Contacting Support IA ull 10 46 AM About 0 Key Information Key Serial Service Level Support Information Hotline 877 699 6787 www ekeymobile com help suprasupport fs utc com Company UTC Fire amp Security Supra 4001 Fairview Industrial Dr SE Salem OR 97302 Training Library Another great resource for assistance with your eKEY software is our training library available to all agents To access the library 1 Go to www supraekey com 2 Scroll down and click the Training Resources link Chapter5 47 Support and Troubleshooting Training available here is periodically updated so bookmark this page for future reference Help screens Help information is provided in the eKEY software To access the help information scroll down on the main eKEY screen and select the Help icon Figure 39 Help icon F i Bee BA Z 10 47 AM aF A amp al 11 30 AM eKEY Basic eKEY Pr
5. Figure 5 Disable Audio or Vibrate Feedback Bu IA GS 9 44 AM Settings 0 ETT ETP WT Basic Y Automatic Key Update A eKEY Notifications oS Audio Feedback 4 Vibrate Feedback Vv Enable Training Mode Chapter2 8 Updating Chapter 2 Updating This chapter explains how to update your eKEY software In this chapter UPOFU O oean E E ennai A E EE 9 Ma OAI raa E AEE EE 9 Disable Automatic Update ites esnmtinaectiencioedaarcvnsncnseesenantipieenedaceousepeternies 11 Chapter2 9 Updating Updating Updating the eKEY software allows you to access iBoxes with your Android smartphone The eKEY software expires each night at midnight The eKEY software automatically updates each night by connecting to the Supra network using your smartphone s cellular or WiFi service In order for an update to occur your smartphone needs to be turned on and in cell or WiFi coverage and you need to be in good standing with your Organization and with Supra You can see if your eKEY software is expired when you open the eKEY application The Update icon shows a red X through the icon when the eKEY software is expired Figure 6 Key Expired icon a8 l 9 17 AM eKEY Basic 0 Ss h Obtain Key Open Shackle Inventory Ad Add Keybox Read Activity Messages SupraWEB If your eKEY software did not update because the automatic update is turned off in your eKEY software or your smartphone was turned off or out of cell coverage duri
6. criteria Hotsheets View Hotsheet listings My Listings View your personal listings Saved Searches Create and save custom searches Chapter4 31 MLS Data Figure 24 Listings Options aF A e F al 11 39 AM Listings cD pP Quick Search p Custom Search HOT Hotsheets D My Listings Saved Searches Quick Search The Quick Search allows you to quickly search for listings by entering part or all of a street address or MLS ID You can also perform a quick search by zip code if the zip code is included in the listing address To do a quick search of the listings in your market area 1 2 3 4 Select the eKEY icon to open the eKEY application Select the Listings icon Select Quick Search Enter part or all of street address zip code or MLS ID number The listings that match are displayed in ascending price order Select a listing to view detailed information Figure 25 Quick Search Hotsheet oa F A OP FY ll Ge 11 41 AM Quick Search mai 133 Main Bayway Ocean 76 Maine St 342 500 Ocean Active 26 Old Main Shore Rd 349 900 I e a o e aae e a e if273 4 Tsle 7 9 qiwjejr t y u O l els amp mn ED amp sidifijgihyy kil oe ie Pe ee ae t BRBSBAG J E o F A 8 Ey ll Gl 11 41 AM Quick Search 662 Main St Rt 95 Ocean 192 Main St 369 900 Ocean Active 60 5 Main St 499 900 Ocean Active 879 N Main St 639 000 Ocean Active 930 Main St 50 000 Ocean
7. hand while pushing down on the shackle with the other hand Then pull up on the shackle to remove it completely from the iBox BT After releasing the shackle you are asked if you would like to assign a Listing ID to the keybox If you select Assign you can enter the listing ID for the keybox Immediately after releasing the shackle the smartphone connects to the network and sends the current inventory information about the iBox See iBox Inventory below for more information about your keybox inventory IBox Inventory You can view your iBox inventory by selecting the Inventory icon on the main eKEY screen Chapter3 20 iBoxes View iBox Inventory and Detail Information 1 Select the eKEY icon to open the eKEY application 2 Select Inventory 3 A list of your keyboxes are displayed If the keybox is assigned to a listing the listing ID number is shown in bold above the address 4 Select a keybox from the list to view detailed information Figure 15 View iBox Inventory am lS 11 16 AM kea IA 10 19 AM Inventory 0 Keybox Details 0 20 Keyboxes 01047451 51564614 Silver fox Serial 60001004 12345 51564615 Program Date 11 04 2010 597615 51569497 Lot 112 Wyndsong 580907 51569498 Keybox Settings Lot 111 wyndsong Sharkie toie Require Feedback Listing Information 53277365 Add Keybox to your Inventory Summary Adding a keybox to your inventory allows you to receive real time showing notifica
8. iBoxes X Caution Do not place ID tags key rings or loose objects in the key container They can jam the container To close the key container turn it so the compartment holding the keys is facing you Insert the key container into the bottom of the iBox and push up until it closes Feedback A feedback alert screen is displayed after the key container opens if the iBox is set to ask for feedback after a listing is shown This gives you an opportunity to provide feedback about the showing to the listing agent If you select Ignore no feedback will be sent to the listing agent Select Leave Feedback to enter feedback information to send to the listing agent You can select where you heard about the listing the level of interest in the property whether the listing price is within the buyer s range and you can enter any notes about the showing Figure 12 Leave Feedback IA 10 14 AM 1 IA 10 15 AM Feedback Summary Keybox ID 51463304 Date 11 04 2010 09 37 AM Questions d Enter Feedback feedback on this property Notes My client likes this house The listing agent has requested that you leave Interest None Q e The feedback is delivered to the Supra network the next time your eKEY software updates The listing agent can view the feedback at SupraWEB Only the listing agent can activate or deactivate the feedback setting in an iBox See Change iBox Settings on page 24 for more informa
9. ieorcndia ame lacign ohetnaponterenamewnstasst E 3 TIVO CC iaar A A A A E EA 3 CPF SOCIO EE E EAE E AE EAE A E AE 4 Install eKEY Software cccccccccc cece ccc ece cece eeeeeeeeueseeeuueeueeeeeeueneeeeseeeneeaess 4 AUTO So 20 mg SA ne ene eee ae eer eee ener ee an eee mene eres 5 Customize FI aca at sete se pe iaren nan aE ESAE Naa 5 Audio and Vibrate Settings cc sisetiterecoosrstcnccpusnesecsessevanndoouniiecsteniatwewncee 6 Chapter1 2 Introduction Overview The eKEY software allows you to use your Android device to access Supra iBoxes placed at real estate listings The iBox reads an infrared signal and the iBox BT reads both an infrared signal and a Bluetooth signal To access iBoxes using infrared you ll need the Supra eKEY Fob which translates the Bluetooth signal from your Android into an infrared signal Requirements e eKEY certified Android device to see which Android devices are supported to go www supraekey com and click on the Certified eKEY Devices link e Android OS 2 1 or greater e Data plan on your Android device through your cellular provider e Supra eKEY Fob for accessing iBoxes using infrared eKEY software The eKEY software for Android allows you to Obtain the listing keys from an iBox Open the shackle on a iBox to place it on a listing or remove from a listing Manage and view your iBox inventory and change settings in your iBoxes Read an iBox to view showing history View showing notices and messa
10. 7 PROS OP e EEA E EES 38 VIW ROSSOI norae i E EE EE 38 Delete ROSTCS c cccccccccccccccuceccucucccccccueuceueucuncueenenceneuueneueeneueaneneanens 39 Chapter4 27 MLS Data eKEY Professional The eKEY software allows you to view MLS listing and roster information on your smartphone There are five additional icons on the eKEY home screen when you subscribe to eKEY Professional e Listings Search and view listings e Roster Search and view the agent roster e Hotsheets View Hotsheet listings e Showings View showing activity for your listings see Chapter 5 Showing Activity e Market Area Define the listings to download and view on your smartphone Figure 20 eKEY Professional Home screen a5 11 18 AM eKEY Professional i Obtain Key Open Shackle Inventory TTE Listings Roster Hotsheets th 5 Showings Update Key Market Area Important You must subscribe to eKEY Professional service to view MLS data in the eKEY software Contact your Association MLS to change your subscription Settings for eKEY Professional There are some settings available only for eKEY Professional subscribers To view or change the eKEY Professional settings 1 On your smartphone select the eKEY icon to open the eKEY application 2 Select Settings Note If you have eKEY Professional the Settings icon is on the second page of icons Chapter4 28 MLS Data Figure 21 eKEY Professional Settings o F A S w
11. Active 54 W 80th St MaidenLn 760 000 Ocean Active 7115 Main 1 350 000 Ocean Active Chapter 4 MLS Data The Hotsheet displays new listings or listings that have had a chance to their price or status in the last three days To display listings in your market area that are on the Hotsheet 1 Select the eKEY icon to open the eKEY application 2 Select the Hotsheets icon The Hotsheet listings within your market area are displayed Note You can also select the Listings icon and then select Hotsheets 3 Selecta listing to view detailed information 32 Figure 26 Hotsheet list and Hotsheet with a New Price a8 11 19 AM Hotsheets INT DUCHIHVUC Vay Vir ZN Ca JITU HOT HOT OT OT OT HOT 250 OFallon Ave K15 Bellvue Dayton Area 300 8th Ave K15 Bellvue Dayton Area 2256 Towles Ln K22 Owen Cty 123 Montclair St K02 Bromley Ludlow Area 4511 Virginia Ave KO3 Kentonvale Latonia 721 Isabella St K14 Newport 1503 Scott St K01 Covington North 79 900 Sold 79 900 Sold 79 900 Sold 79 900 Sold 79 900 Sold 79 900 Sold 95 Grover Criswell Rd K27 Harrison Cty Personal Listings 10 Creekwood Dr K17 Wilder High H RC Chapter4 33 MLS Data oa Pf A amp ll Ge 11 42 AM MLS 3044239 sevsoasminin re Status Active Class Residental Listing Agent Personal listings displays all of your personal listings wi
12. BT press up on the bottom of the iBox BT to turn on Bluetooth Note You have 5 minutes after pressing Begin to aim the eKEY Adapter at the iBox or to push up on the bottom of the iBox BT This gives you an opportunity to enter your PIN in the car and then walk up to the door 7 Upon success press up on the bottom of the iBox to release the key container The key container will relock after 30 seconds 8 Ifa business card agent notes or a listing flyer has been programmed into the iBox the information displays on your smartphone Drag down to see any additional information Your smartphone connects to the network and sends the showing information immediately after you obtain a key Figure 11 Obtain Key Bua gt uil 2 10 02 AM i i gt ll 10 04 AM f O a gt BA l 2 10 12 AM Obtain Key Obtain Key Obtain Key Success PIN Code Push up on the key container to Please enter your PIN code release it CBS Code 8854777 Y CBS Required 7 I A Communicating with keybox Cancel Place Listing Keys in the iBox The iBox key conatiner holds up to three listing keys The iBox BT key container holds five listing keys or two gate cards and two keys Before closing the key container verify that all items are well inside and that the front is not bowing or bulging out If you are a listing agent always make sure that you have a spare set of listing keys before you close the key container Chapter3 16
13. an automatic update it updates both your primary system and the cooperating system If you manually update your eKEY software by entering an update code you must first update it for your primary Association MLS and then update it for cooperating areas Release the Shackle Each iBox has a four digit shackle code that is used to release the shackle for placing it at a listing or removing it from a listing To release the shackle on an iBox 1 Select the eKEY icon to open the eKEY application 2 Select Open Shackle 3 If you don t want the iBox added to your inventory unless you uncheck Add to Inventory Chapter3 19 iBoxes Enter the shackle code and select Begin For an iBox power on the eKEY Fob by pressing the power button until the blue light flashes When the green light blinks point the eKEY Fob at the iBox For an iBox BT press up on the bottom of the iBox BT to turn on Bluetooth Figure 14 Open Shackle L ica BA ull 10 17 AM Open Shackle Shackle Code L ica BA ll 10 17 AM Open Shackle Success The battery in the KeyBox is at 57 Please enter your shackle code Y Add to Inventory 6 For an iBox upon success the shackle releases and the battery level in the iBox is shown To remove the shackle completely repeat steps 1 through 4 in the above section while providing upward pressure on the shackle so it can pop out of the iBox For an iBox BT push up on the bottom of the iBox BT with one
14. and password yet click the How to get access link to register for a login Select Change PIN Figure 4 Change PIN Code screen Sy ee Change Your PIN Code Your PIN gives you secure access to Supra keyboxes Please memorize your PIN or keep it in a safe place Your PIN must be 4 numeric digits Change PIN Code Current PIN New PIN Confirm New PIN Save Cancel Enter your current PIN code Enter the new PIN code you would like to use and re enter to confirm Click Save On your Android smartphone select the eKEY icon to open the eKEY application Select Update to do a wireless manual update and have the new PIN code delivered to your smartphone Audio and Vibrate Settings The eKEY software uses several audio tones along with messages on the screen to communicate the status of keybox operations and to alert you when you receive a new showing or message If an error occurs your smartphone will vibrate in addition to sounding a buzz tone The audio and vibrate feedback in the eKEY software can be disabled Disabling the audio or vibrate feedback in the eKEY software does not affect other smartphone applications To disable the audio or vibrate in the eKEY software l 2 D On your Android smartphone select the eKEY icon to open the eKEY application Select Settings Set the Audio Feedback or Vibrate Feedback option 6 Chapter1 7 Introduction 4 Select the Save button to save your changes
15. asscode Figure 10 Pair Bluetooth for eKEY Fob Thu Nov 18 2010 Q u F 5 01 pm aot AD m 5 01pm Tip Sprint Clear Ongoing Charge only Select to change USB connection type Bluetooth pairing request USB debugging connected Select to disable USB debugging T PIN t i ith ype o pair wi Notifications Supra 1E41 Try 0000 or o 1234 Pairing request Select to pair with Supra D817 5 00 PM pt EF Voicemail A mandatory update is now a Tue Nov 16 2010 The distance should be less than a foot between your eKEY Fob and the iBox when the eKEY Fob and iBox are communicating Direct sunlight can interfere with infrared communication so you may need to shade the area between the eKEY Fob and iBox when they are communicating Release the Key Container To release the key container on an iBox when showing a listing or placing or removing the listing keys in an iBox 1 2 3 4 Select the eKEY icon to open the eKEY application Select Obtain Key Enter your PIN code If the iBox requires an additional Call Before Showing CBS code check the CBS Required box Chapter3 15 iBoxes and enter the CBS code for the keybox See Call Before Showing CBS on page 17 for more information Select Begin If you are Opening an iBox power on the eKEY Fob by pressing the power button until the blue light flashes When the green light blinks point the eKEY Fob at the iBox If you are opening an iBox
16. blinks point the eKEY Fob at the iBox For an iBox BT press up on the bottom of the iBox BT to turn on Bluetooth The showings in the iBox are read and delivered to your smartphone The number of showings in the iBox are displayed 5 Select Done to view the showings 7 Select a showing to view detailed information about the showing 8 Select the phone number to call the showing agent Figure 18 Keybox Activity Sen e gt ull 10 21 AM koa IA lA 10 22 AM Keybox Activity 0 Activity Details 0 Read Date 11 04 2010 09 43 AM 59 Openings Details Timestamp 06 08 10 10 31 AM VERTNER KIM 08 26 2010 12 02 PM 51463304 VERTNER KIM 06 24 2010 01 20 PM 5041435 VERTNER KIM 06 24 2010 01 19 PM DEVORE RYAN VERTNER KIM 06 10 2010 05 35 PM 503 555 7001 DEVORE RYAN 06 08 2010 10 31 AM DEVORE RYAN 06 08 2010 10 30 AM DEVORE RYAN 06 08 2010 10 30 AM DEVORE RYAN 06 02 2010 08 59 AM View Showing Activity Once an iBox has been read the showing activity is stored in the iBox and can be viewed at any time To view showing activity 1 J e oN Select the eKEY icon to open the eKEY application Select Inventory Select the iBox from the list Select Activity Select a showing to view detailed information about the showing Delete Showing Activity You can delete an iBox s showing activity stored in your smartphone ee Se D J Chapter3 24 iBoxes Select the eKEY icon to open the eKEY appl
17. ct the iBox from the list 4 Select Delete Chapter3 22 iBoxes Figure 17 Delete Keybox Bua BA ull 10 19 AM Keybox Details Summary Serial 60001004 Program Date 11 04 2010 Battery 67 Keybox Settings Shackle Code Require Feedback No Require CBS No Timed Access 24 Hour Listing Information 5 Select Yes to confirm After confirming the iBox is deleted from your inventory on your eKEY software The iBox will be deleted from your inventory at SupraWEB during the next key update To immediately delete the iBox at SupraWEB 1 Press the back arrow to return to the main eKEY screen 2 Press the Menu button 3 Select Update Key from the list to update your iBox inventory at SupraWEB Once the key has completed the update the iBox will have been deleted from your inventory at SupraWEB Read Activity The iBox stores a showing record each time the key container is released The iBox records the date and time the property was shown and the showing agent s name key serial number and phone number You can view the showings that are stored in an iBox and display them on your smartphone by reading the iBox activity To read an iBox 1 Select the eKEY icon to open the eKEY application 2 Select Read Activity 3 Enter the shackle code and select Begin 4 For an iBox power on the eKEY Fob by pressing the power button until the blue light flashes Chapter3 23 iBoxes When the green light
18. de New eKEY users can obtain an authorization code from the Association Board MLS Existing eKEY users can obtain an authorization code by logging into SupraWEB and selecting the Authorization Code link Demo mode is available for customers who have not yet subscribed to eKEY service Demo mode allows you to view the eKEY software but you cannot interact with iBoxes To authorize your eKEY software 1 Launch the eKEY application by selecting the eKEY icon 2 Select Activate eKEY 3 Following the onscreen prompts enter your 30 digit Authorization code 4 Select Authorize Figure 3 Authorize eKEY screen BF uil 4 52 PM v ES ll 4 51 PM eKEY Authorization Code Ww 55255 52548 85888 If you do not have an authorization code please contact your Board MLS Association for Activate eKEY stance Version 1 0 0 Demo Mode Existing Supra customers may click Activate eKEY to get started If you are not a current eKEY subscriber you may launch demo mode to evaluate this product 5 Your device will automatically connect and authorize and update the eKEY to access iBoxes Customize PIN You can customize the PIN code you use with your eKEY software Chapter 1 Introduction To customize your PIN 1 2 3 On your computer navigate to www supraekey com Select Agents Log on to SupraWEB Enter your user ID and password and select Submit If you haven t registered for a single sign on SSO user ID
19. e modify adapt translate reverse engineer de compile disassemble or tamper with the Key or knowingly or unknowingly allow anyone else to do so or ii provide or otherwise make available the software or any part or copies thereof to any third party To notify your Organization or UTCFS within forty eight 48 hours if the Key is lost or stolen To follow all additional security procedures as specified by your Organization and To safeguard the code for each Keybox from all other individuals and entities whether or not they are authorized users of the service Keybox Authorization Before a Keybox is installed or used on any piece of real property the prior written authorization to install or use a Keybox must be obtained from the property owner as well as from any tenant s in possession of the property if applicable Extreme care shall be used to ensure that all doors to the listed property and the Keybox are locked All owners and or tenant s of real property shall be informed that the Keybox is not designed to be or intended as a security device Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Rules and regulations istics sc ice innia a a aia A aaa ii PROT AGG aoea E E A E E ESETE V Safety terms and symbols cccceccececeeeeeeeseeeeeeaeeeeeesseeeeeeeaeeeeeeseeeeeesseeeeeessegeeessaaeeeees V SE CE save E E E E E T 1 OVENI eer ne eee ere ee ee ee ee 2 PEGUEN a ee ee ee ee E E 2 eKEY software yas cciccciassca
20. e E E ds 30 Chapter 5 Chapter 6 Delete MSS sssrinin sare evs eaaa ia aana Paana baa aienea EEE a 37 ROSTET teeter nce enes sets oaun enw ea eanecino se sccusanmwuannrceundsectedeeecenedeeeegect 38 VIEN ROS OD so restonacteste catia enero E E E E 38 Delete OS Ue oeapte eran esate susienananteveneeteneameniecseuzuaevereneoreneteniseeteumanrana sauieretsersesaueeeanens 39 Showing ACIYI sossa a eee eee 40 SHOWING ACH aar ta coue eae ean ease dan setvanosvarceeussceuanseuseidoeusertesdssviecbewnariece 41 VOe PEDO See eee eee ee ne eee eee ene as ee ee eee ene eee eee re eee 41 Showing Notifications and Messages cccccecseeeeeeeeeeeeeeaeeeeeeeaeeeeeeseaeeeeeeaeeeeeesnanes 41 Showings Activity on Smartphone cccccsecccccseeceecceeeeeceecececceusecesseegeeesseeeeeesaeess 43 Disable EKEY Showing Notifications cccccccsssececceesecececeeeeeeseeeseeeseeseeessenseeeseas 44 upate IIS MING IO sre EE E EENES 44 Support and Troubleshooting cccscccseeeeecceeseneeseeenesenesenees 45 SUPP OT ees E E stds 46 Teaming LIDII eserse a aa heee EAEn Eae EEEE 46 AED CO 9 eE E E E e e eer e rr 47 Preface This is the eKEY for Android User Manual This document includes an overview of the software and detailed instructions explaining e how to set up your eKEY software e how to update your eKEY so you can access iBoxes e how to access iBoxes and e how to view showing activity There is also information d
21. e dace t aceuenece geeueeeodasenases ase easdseenenossasumesnecte nates ae eoaeanseeee 18 Release the Shackle of ccx cece ce cessescseedessetecsarectisSancsehesasmeneene tectuneseeececernacsees leche deseesactimacees 18 IBOX TS I aire aaa ctestesteciedinte estes a acmee teen si amas a a a 19 View iBox Inventory and Detail Information ccccccecsseeeeeeseeeeeeeseeeeeeeeaeeeeeesaeneees 19 Add FRE YO to your IA CRO steers edicraanten dan wessie a dnassteeninsarsan sansa taeice Sinead 20 Delete an iBox from your Inventory ccccceseeeccceseeecceeeecececeeeeeeseeuseeessuseeessenseeeseas 21 FS UI aaee E E E E E ES 22 View Showing Activity n neensenenssnnnsssnrenssnrensrnrersrrrrrsnrrererrrrrenrrrrenrrrrenrrresrrerennrenee 23 Delete Showing Activity sic ates oc ce acai sctasicn dnc deenedeceaxestedeunsdsetecesdeceszantaceleczetes ecceaaactacs 23 Change iBox Settings atctenccdetectecesccn jtecpsinweadinateauaietectacnnineeenecaneadeestasentetesbenacebeatedesenes 24 MLS Listings and Roster aa sassnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 26 eKEY Professional nansssnnnunnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennum mennan nennen 27 Settings for eKEY PIOlGSSIOMAl gcse cece cccacscusteseeccseecpactactcceccuesacceeescazenesdacesdcac enscnseaicsde 27 NS CNS ssi stars EE A E E A A E E PE E E vans T 29 PANG PMC EE A E PE EEE EEE E SE EE A E TO 29 oaae G MINS e E E AS 30 VIEW LIS UNAS ei
22. eKEY for Android User Manual Copyright Disclaimer Trademarks and patents Intended use Rules and regulations relating to the use of the service 2011 UTC Fire amp Security Americas Corporation Inc All rights reserved Rev 02 May 2011 The information in this document is subject to change without notice UTC Fire amp Security UTCFS assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact Supra or visit us online at www supraekey com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and address of actual businesses or persons is entirely coincidental Supra eKEY and iBox are registered trademarks of UTC Fire amp Security Android is a trademark of Google Inc Bluetooth is a registered trademark of Bluetooth SIG Google Maps is a trademark of Google Inc Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use this product only for the purpose it was designed for For the latest product information contact Supra or visit us online at www supra
23. ed each time the key container is released See Release the Key Container on page 14 for more information To open an iBox that requires a CBS code 1 Follow the obtain key steps see Release the Key Container on page 14 for more information 2 If CBS is required an error tone sounds and the CBS Required screen pops up Enter the CBS code and select Continue Note If you prefer to enter the CBS code before pointing the eKEY adapter at the iBox you can turn on Enable CBS Input in Settings and you can enter a CBS code before selecting Begin Chapter3 18 iBoxes Figure 13 CBS Required Ee gt llt 10 02 AM Obtain Key 0 PIN Code Please enter your PIN code CBS Code 8854777 Y CBS Required Cooperating You may be able to access iBoxes in a neighboring Association MLS Check with your Association MLS to determine if your area has a cooperating agreement in place To show listings in a cooperating area e Your eKEY software must be programmed to allow access to iBoxes in the cooperating area e The cooperating Association MLS must give you permission to update your eKEY for their area Your Association MLS can give you permission to access cooperating areas into your eKEY software Once the programming has been added to your eKEY software contact the cooperating Association MLS to receive permission to update your eKEY software for their system Once both of those steps are completed when your eKEY software does
24. ekey com Key Possession Each keyholder Keyholder is responsible for the key Key issued to him or her Current Update The Key must be updated in order to access keyboxes Keyboxes The Key cannot be updated unless the Keyholder is in good standing with the organization Organization and UTC Fire amp Security Americas Corp UTCFS is authorized to use the Service and is in compliance with the obligations for the use of the Service including without limitation these rules and regulations Equipment Security It is necessary to maintain the security and the personal identification number PIN of the Key to prevent the use of the Key and the Service by unauthorized persons Each person in possession of a Key whether such Key is being actively used or not shall abide by the following terms and conditions To keep the Key in authorized Keyholder s possession or in a safe place at all times Not to allow the PIN for the Key to be displayed on or attached to the Key for any purpose whatsoever or to be disclosed to any third party Not to lend or otherwise transfer the Key to any other person or entity or permit any other person or entity to use the Key for any purpose whatsoever whether or not such other person or entity is authorized to use the Key Not to duplicate the Key or allow any other person to do so Not to assign transfer or pledge the Key Not to i destroy alter reproduc
25. escribing how to contact technical support if you have questions or concerns For specific information about your Android device refer to the documentation that was provided with your smartphone For additional information on using your Supra eKEY software visit www supraekey com and click on the Training Resources link The following conventions are used in this document Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual AB CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property Chapter 1 1 Introduction Chapter 1 Introduction This chapter provides an overview of the eKEY software and explains how to set up your eKEY software In this chapter OVESVICW uc cecceccnccneccucneeeceuecueeuecueeeeeueuneueeaeeeeenuenaseuenueeueeuesaeeueeneaessneaesseess 2 ReguiemenlS cardarasunctanipartenirata nesei AA ERA EER E ADAN 2 ERKE Y SOWAIO oann EE AEN E ARNEE AS 2 CREY FOD aeea assests a aco A A AEE OAA E EAEE 3 Supra cot esspateencspt science igen or prigin eer inann on
26. est a report from the KIM voice system see below Voice Report You can request a showing activity report using KIM voice access You ll need to have the keybox serial number and shackle code to request the report You can request a voice or e mail report An email report is delivered to your email address on record with the Association Board or MLS To request an activity report from KIM voice 1 Call KIM voice at 888 968 4032 2 On your phone keypad enter your eKEY serial number and PIN code then press 3 Select option 5 from the voice menu 4 Press 1 for a voice report or 2 for an email report Follow the instructions to receive the report Showing Notifications and Messages Showing notifications automatically display in your eKEY software whenever a keybox in your inventory is shown Messages sent from Supra your Board Association MLS or your office broker also are automatically displayed Chapter 4 Showing Activity Figure 34 eKEY Notification IA ull 4 53 PM eKEY Notification You have 1 showing Messages and showing notifications can also be viewed later To view messages 1 Select the eKEY icon to open the eKEY application 2 Select Messages The number of showings displayed is an accumulation of showings at your listings in the last 14 days Figure 35 Messages L ica gt ull 10 45 AM Messages 1 Message Supra Showings received 13 42 Chapter4 43 Showing Activity Showings Act
27. ges View MLS information and roster Only for eKEY Professional subscribers Figure 1 eKEY Basic Home screen and Menu options a8 9 17 AM F 1 Bra IA ll 9 55 AM eKEY Basic eKEY Basic 5 A H Obtain Key Open Shackle iaiia Obtain Key Open Shackle Inventory J Add Keybox Add Keybox Read Activity Update Key Messages Messages S Settings Emergency Update SupraWEB Chapter1 3 Introduction The eKEY software connects regularly to the Supra network using your cellular Internet service During the connection the eKEY software sends showing data to the Supra network updates the eKEY to access iBoxes and receives messages and showing notifications eKEY Fob The eKEY Fob is a device used to translate the Bluetooth signal from your smartphone to an infrared signal that can be recognized by the iBox See the eKEY Fob Instructions packaged with the eKEY Fob for more information SupraWEB SupraWEB is the agent website available at www supraekey com where you can go to e Obtain an update code for your key e Identify the name of a keyholder by key serial number e Manage your iBox inventory and listing information e View email and schedule activity reports e View and send showing feedback e Manage your bill e Change your PIN code e Setup your market area eKEY Professional subscribers e Obtain an authorization code for installing eKEY software SupraWEB can also be accessed using your smartphone by o
28. hackle code you ll need to enter the old shackle code one last time here 7 Foran iBox power on the eKEY Fob by pressing the power button until the blue light flashes When the green light blinks point the eKEY Fob at the iBox For an iBox BT press up on the bottom of the iBox BT to turn on Bluetooth 8 Once the programming has completed your screen will show your updated values Table 1 Keybox settings and description Setting Descrpfon OOOO Timed Access Access Hours Listing Information Information about the listing update the listing ID listing date address MLS name client and occupant Business card Listing agent s business card information displayed to eKEY users when they open the iBox Agent Note Notes to the showing agent displayed to ActiveKEY and eKEY users when they open the iBox Listing Flyer Features or information about the listing displayed to eKEY users when they open the iBox Chapter4 26 MLS Data Chapter 4 MLS Listings and Roster This chapter explains how to set up your market area search and view listings create saved searches and search and view the agent roster In this chapter eKE Y Professional serisinin A i EE 27 Settings for eKEY Professional ccccccccceccceeccceeccneeseessueesuseeeeess 27 GS IS seren E E eee 29 MUKO PIC Aeri ta RA E N E 29 Update LISINO S sesasine E E A E AEE 30 VSW LI S Seorise EE E A E S ES E 30 Polae LSI erasia e E E ee eee eee eee 3
29. howing Activity This chapter explains showing notifications and describes how to view showing activity using the eKEY software In this chapter Showing FCO VIO a cscrcsstees cece snsseea cece eace cee doniewacenecewncerencennacsencextecsneospenceee 41 Vole FC ONG acsiecuicerssrtiarietsenotinnican sein sntaus E a E sermises 41 Showing Notifications ANd MESSAGEG ccccccceccceeeceeeeeeeseeesseeees 41 Showing Activity ON Smartphone ccccccceeccceeecseeeceeeeseeeeaeeseeesseeees 43 Disable eKEY Showing Notifications cccccccccseeccesecsescsesesnsenneees 44 Update LISUNG ID asnasa E E 44 Chapter4 41 Showing Activity Showing Activity The eKEY software records the showing information each time you open a key container and sends the information to the Supra network after each showing As a listing agent there are several ways to see who has shown your listings As a showing agent you can also get a report of how many properties you ve accessed There are several ways to view showing activity e Read a keybox to view it s showing activity on your smartphone see Read Activity on page 21 e Go to the SupraWEB to see the showing activity on your listings or get a report of all the showings you ve done see the SupraWEB Guide available at www supraekey com under Training Resources for more information on using SupraWEB e If you have eKEY Professional service view showing activity on your smartphone e Requ
30. ication Select Inventory Select the iBox from the list Select Activity To delete all of the showing activity for the iBox select the Menu button on your Android smartphone and select Delete All To delete a particular showing select the showing then select the Menu button on your Android smartphone and select Delete Change iBox Settings You can change the settings of an iBox that is in your inventory See Table 7 on page 25 for the settings you can change in an iBox The iBox needs to be present to save the new settings to it 1 2 oe Select the eKEY icon to open the eKEY application Select Inventory A list of the keyboxes in your inventory displays Select a keybox from the list to view the keybox s settings If the kKeybox you are looking for is not in your inventory see Add Keybox to your Inventory on page 20 for more information Select the field you want to change and then update the information A gold star to the left of the field indicates a change has been made to the setting that has not been updated in the keybox Figure 19 Change iBox Settings af lS 11 15 AM Edit Keybox Keybox Settings Serial 51463304 Shackle Code EEK Vv Require Feedback aS Require CBS Y Timed Access Listing Information Ryan rocks 06 11 2010 699 Mary Drive SE Molalla Oregon 97032 Chapter3 25 iBoxes Select Program Enter the shackle code and select Begin If you are changing the s
31. ivity on Smartphone If you have eKEY Professional service showing data is delivered to your eKEY software on your smartphone To view showing activity on your smartphone 1 Select the eKEY icon to open the eKEY application 2 Select the Showings icon Showing activity for the previous seven days is displayed 3 Select a showing to view detailed information about the showing Figure 36 Showing information oa Pf A amp F al 11 50 AM a 2 11 48 AM Showings a Showing i 7 Showings Showing 699 MARY DRIVE Keybox ID 51314529 03 07 11 01 37PM 699 MARY DRIVE Address 699 MARY DRIVE 05 06 11 01 29PM 8300 CUSTER SCHOOL RD 05 04 11 02 28PM Agent Date Shown 04 12 11 09 08AM 699 MARY DRIVE Showing Agent BROWN PAUL 03 04 11 11 07AM 699 MARY DRIVE 05 03 11 01 34PM 699 MARY DRIVE 03 01 11 11 06AM 699 MARY DRIVE 04 30 11 01 22PM Agent Phone 999 399 1999 From the Showing Details screen you can e Select the agent name to display the agent s information from the roster e Select the agent s phone number to call the listing agent or e Select the keybox to view it in your keybox inventory To change the number of days activity shown in your eKEY software 1 On your computer navigate to www supraekey com 2 Select Agents Log on to SupraWEB 3 Enter your user ID and password and select Submit If you haven t registered for a single sign on SSO user ID and password yet click the How to get access li
32. lll GS 11 35 AM Settings i eel TTT HTT m Automatic Key Update aZ eKEY Notifications aZ Vibrate Feedback P Enable Training Mode 3 Uncheck Download Roster if you no longer want to download listings to your smartphone 4 Uncheck Download Listings if you no longer want to download listings to your smartphone 5 Select the Save button to save your changes Chapter4 29 MLS Data Listings With eKEY Professional service you can view MLS listings on your smartphone The listing information is downloaded to your smartphone during the automatic nightly update Market Area Your market area determines which listings are downloaded and viewable on your smartphone Before you Can view listings on your smartphone you need to define your market area You can change your market area as often as you like Important You must be in cell coverage to define your market area and download listings Once the listings are downloaded you don t need to be in cell coverage to view them Tip Select only listings in areas you show in for your market area to speed up listing searches and updates If you select the Listings icon and your market area is not set up you ll be prompted to configure your market area To set up your market area 1 On your smartphone select the eKEY icon to open the eKEY application 2 Select the Market Area icon 3 Choose your market area by selecting areas classes statuses and a price range You
33. must select at least one area class and status Figure 22 Configure Market Area oa F A e 3 5 al 11 36 AM Market Area atA gt 8 amp al 11 36 AM Select Class Area 2 of 9 Commercial Industrial Ocea n Salem Multi Family Status 1 of 3 Active Rental Class 2 of 5 Residential Multi Family Residential Vacant Land Price Min Price panes ees Save Cancel 4 Select Save to save your market area 5 Enter your 4 digit PIN code to save your market area and select Begin Chapter4 30 MLS Data 6 Select Download to download the listings in your market area to your smartphone Figure 23 Downloading Listings oa Pf A OH Y al 11 37 AM aF Ae amp ol 11 37 AM Your market area has been updated Update Key amp MLS a sync Data Market Area 3381 of 4819 sync Wale y Received 0 12M of 1 06M Y Would you like to download your new listings Update Listings Once you have set up your market area the listings and roster are updated each night during the automatic update see Updating on page 9 Important The listings are pulled from the MLS to the Supra network daily Updating the eKEY software more than once a day does not update the listings View Listings There are several ways to view the MLS listings in the eKEY software Quick Search Search for listings by address zip code or MLS ID number Custom Search Search for listings that match specific
34. ng the automatic nightly update the next time you launch the eKEY application it checks for cell coverage and attempts to update Manual Update If your eKEY software is expired and you are in cell coverage you can do a wireless manual update 1 Select the eKEY icon to open the eKEY application 2 Select Update see figure 7 on page 10 3 Select Wireless Update to do a wireless manual update If your eKEY software is expired and you are out of cell coverage you can manually update by obtaining and entering an update code Chapter 2 10 Updating To obtain an update code from SupraWEB 1 Go to www supraekey com and click Agents Log on to SupraWEB 2 Enter your user ID and password and click Submit 3 Select the Update Code link under Quick Links The update code displays To obtain an update code from KIMvoice 1 Call KIM at 1 888 968 4032 2 When prompted enter your eKEY serial number and PIN code into the phone followed by the sign 3 Press 1 on the phone for an update code To enter the update code into the eKEY software Select the eKEY icon to open the eKEY application Select Update Select Emergency Update Code Enter the update code oe Sy Select Update Key Figure 7 Enter Update Code BA wl 9 57 AM J kca DA ull 9 56 AM Emergency Update Enter Update Code U 8644286845 WCE COR LALLE i wireless update or enter an F emergency update code Wireless Update Emergency Update Code
35. nk to register for a login Select Settings Select eKEY Showings Select the number of days of showing activity to be displayed in your eKEY software Chapter4 44 Showing Activity Disable eKEY Showing Notifications You can disable the automatic showing notifications To disable the automatic showing notification 1 2 3 4 Select the eKEY icon to open the eKEY application Select Settings Turn eKEY Notifications off Select the Back button on your smartphone return to the eKEY main screen Figure 37 Disable eKEY Notifications eS Mji a 9 44 AM Settings i Y automatic Key Update 4 eKEY Notifications Y Audio Feedback 4 Vibrate Feedback v Enable Training Mode Save Cancel Update Listing ID Update the listing ID whenever a keybox is placed on a listing or removed from a listing to keep your keybox showing reports accurate To update the listing ID when placing a keybox on a listing see Change iBox Settings on page 24 for more information You can also enter the listing ID at SupraWEB by selecting the keybox from the Assign Listing link and entering the information Chapter5 45 Support and Troubleshooting Chapter 6 Support and Troubleshooting This chapter provides information to help you troubleshoot problems and contact technical support in case you need assistance with your eKEY software In this chapter TIAN EVO EEEN E A E A A E A E T N tee covsuees 46 AOD STOET A E A E ETA 47 Chapter5
36. of the screen All of the listings within the market area you have selected are displayed 6 Select a listing to view detailed information Tip If more than 500 records are returned only the top 500 listings are displayed Narrow your search criteria to limit the listings returned Listing Details Listings that match the search criteria are displayed in a list view The listings are sorted by price in ascending order Hotsheet listings are designated with a hotsheet icon 34 Chapter4 35 MLS Data Figure 28 Listing Search Results aF A we Y al 11 43 AM Custom Search 315 Motor Rd 300 000 Ocean Active 16 S Olympia Dr 300 000 Ocean Active 885 Nugentown Rd 300 000 Ocean Active 139 Admiral Way 300 000 Ocean Active 457 Old Lacey Rd 300 000 Ocean Active 803 Alpine St 300 000 Ocean Active 107 Vivas Dr 300 000 Ocean Active 1412 Hilo Bay Dr 300 000 Ocean Active To view details about a particular listing select the listing Scroll down to view additional information Figure 29 Listing Detail View oa P A R amp lo 11 44AM Boa f A O gt g A 11 44 AM MLS 3047978 ap MLS 3047978 a MLS 3047978 Details mm A 457 Old Lacey Rd Firepl Yes Type Single Family Garage Yes Munip Manchester Show Alarm Call LB Office Baths 1 00 Sq Ft 2280 Style 1 Story Ranch Status Active aS a a i Class Residental Large Ranch on 2 8 acres in Whiting ide Newer roof vinyl siding windows well
37. ofessional Add Keybox Read Activity Update SKS Messages Settings About SupraWEB News Help 4 Flashlight Get eKEY In addition several screens throughout the eKEY software have an shown in the upper right corner Click the i for help
38. pening the eKEY application and selecting the SupraWEB icon KIiIMvoice KIM the Keybox Information Manager is the Supra network that maintains the key and keybox data Automated voice access to KIM is available by calling 888 968 4032 Chapter 1 Introduction eKEY Setup This section explains how to install the eKEY software onto your Android smartphone and authorize the applications Install eKEY Software The eKEY software is installed using the Android Market You must have a Google account set up in order to install the Supra eKEY software To install the eKEY software on your smartphone 1 i 2 4 5 On your smartphone launch the Android Market by selecting the Market icon Select Search and search for Supra eKEY Select the Supra eKEY application Select INSTALL Select OK Once the software is installed the eKEY icon is shown in the list of applications on your smartphone Figure 2 eKEY icon AYP O AG ul 9 37 am All apps _ n_e Calendar Call history Camcorder Camera am N Wee aN pS 1713 lt 4 v wy Car Panel City ID Clock Desk Clock A X ee eKEY Facebook Flashlight FM Radio Footprints Friend Stream 3 S Google Internet Latitude Search Phone 4 Chapter1 5 Introduction Authorize eKEY Once the eKEY software is installed it must be authorized before it can be used To authorize the eKEY software you ll need your 30 digit Authorization co
39. scnceeesiecdecenensdecdinastasnerasecieedceadienesddsactssbetarsinondtd ciderhadauendatiocoaeses 2 FET gan een ee eg oe oe ee eee eee ete eee ee 3 P bk eee en een enn ee ae ee S eek ear ee ener ean 3 NG oa acre faeces acento coe perce ance ce tee ek cee ee canton E 3 CRE SSC are E a N E E a aea 4 Install EKEY Software ccccccssecccccsecceccseeecceesseecceesececseeeeecseeeeeeseaeseessegseeesseneeeenes 4 AADO SCN Yoon sen telves paved aibeagsoansidnssn E Geaakesi 5 Co Ome e eee eee ee me Ee ce Me ee ere en ee eee ene eee eae 5 Audio and Vibrate Settings naisien piace ncediespasie silidinsddseasiacadiadeceeeadecsedseneln sodeeasedees 6 GA a 8 Be eking e Ea tise en foe A EE A E AA E T E A E E T A E 9 Manual Uppdal S sessin E E cher aachisoes 9 Disable Automatic Update seg cte se a tesa satiaet denn jene alive sstenttuss nee suscep Nand nantereadaanadnndnaadieds 11 ONS EA E EE E E E E E E T 12 ActessinNg IBOS sisse oE a a a a 13 WP ENEY FOD oiee a E een ee 13 Release the Key COntaimG l scccc eck cccsics acncetacsdnercdcestaceadecdccses cancedesdadd scdcancectesecesdssendenes 14 Place Listing Keys in the IB OX cicocsiatsisnetiavenintesantelatnatiemiaadereiniraduielpuelinuelencsianninianieds 15 SG aa onusautmenoebaamnladtaneustencedcsmuns 16 NOWIN HOU bee ee One nee ae ee eer men ec To eee ee enn ree mee 17 Call Before Showing OBS ceria crcs acetate tacts aitiernc FE ee cee EEEREN EAEC A RATAAN ENEAN R TEE 17 Cooperu ngese o rt
40. ssocnc case nceneedenscusshuataneooisebdasievenedemuadaenee 15 FEUDI aoe E E EN E E E 16 STOW TO ar A E E eves aoe 17 Call Before Showing CBS ssciveincacesesinesesinsdiorerinicnndeuedendvekvenenaedeunteniedave 17 POOP E E E eee 18 Release the Shackle 00anoannannnannnnnnennnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnennenne 18 IBOX INVENTOVY sian doctce swansea eunauie innnan annaran iaaa ea anaE 19 View iBox Inventory and Detail Information 00n00nnaaneannnnnnannnnn 19 Add Keybox to your Inventory saccasiecicssusicsnustedcutecenboaseteeveuetensdoreeevienss 20 Delete an iBox from your Inventory cccceccceeccceececeeeceeeeceeeeeeeesaeees 21 ROIG ACUV V erene E A EE EE 22 View Showing ACUI satis 5 ces cosnseesenoceuysnectandatusnoveetnedseaiannaeeseadenneset 23 Delete SNOWING Activity sisusecnisicowdcawude cousteostusegutaacesodeeuaccauieseebaarniusces 23 Change iBox Settings spiccocccicguaasesnscenimndiospstaewestesaneonedatacuaisetaauedseeaneenars 24 12 Chapter3 13 iBoxes Accessing iBoxes The eKEY software allows you to access both the iBox and iBox BT to e release the key container e release the shackle e change the iBox settings e read the showing history stored in an iBox Figure 9 Supra iBoxes shackle shackle 2 infrared lens Bluetooth signal iBox BT iBox iBox The iBox communicates using infrared technology You ll need the Supra eKEY Fob to access iBoxes with your Android smartphone The eKEY Fob
41. thin the market area you have selected To display your personal listings 1 Select the eKEY icon to open the eKEY application Select the Listings icon Select My Listings All of your personal listings within the market area you have selected are displayed 4 Select a listing to view detailed information Custom Search The Custom Search allows you to search for specific listings in your market area Custom searches can also be saved To perform a custom search eS Select the Listings icon Select Custom Search Select the eKEY icon to open the eKEY application Select the criteria for your search Some fields allow you to choose specific criteria from a list while others allow you to input specific text The more search criteria you select the more specific your results will be Figure 27 Custom Search oa A amp al 11 43 AM Custom Search Select search criteria Area Burlington Cumberland Ocean Min Price 300 000 Beds 3 min Max Price 350 000 aF A e amp al 11 43 AM Custom Search 315 Motor Rd Ocean 16 5 Olympia Dr Ocean 885 Nugentown Rd Ocean 139 Admiral Way Ocean 457 Old Lacey Rd Ocean 803 Alpine St L Ocean 107 Vivas Dr Ocean 1412 Hilo Bay Dr Ocean i 300 000 Active 300 000 Active 300 000 Active 300 000 Active 300 000 Active 300 000 Active 300 000 Active Chapter 4 MLS Data 5 Select the search button in the upper right corner
42. tion Chapter3 17 iBoxes Showing Hours iBoxes can be set to allow 24 hour access or timed access for specific hours To determine the timed access hours set into iBoxes in your area contact your Association or MLS Showing hours are in standard time If your area observes daylight saving time the actual access hours are one hour later than the hours set in the iBox during daylight saving time For example if an iBox is set for access from 8 a m to 9 p m Standard Time during daylight saving time the actual showing hours are 9 a m to 10 p m You can set your iBoxes to allow 24 hour access or to limit access to during the timed access hours You can also customize the showing hours and set different access hours for weekdays Saturday and Sunday Follow the instructions on Change iBox Settings on page 24 to change the iBox showing hours Call Before Showing CBS Call Before Showing CBS allows the listing agent to control access by requiring the showing agent to call the listing agent to obtain a CBS code Every iBox contains a Call Before Showing CBS code that can be enabled See Change iBox Settings on page 24 for more information This code must be entered into the showing agent s key to open the iBox Contact the listing agent to determine if a CBS code is required to open an iBox If the iBox requires a CBS code the code must be entered into the eKEY software before releasing the key container and it must be enter
43. tions on your smartphone and edit the settings in the keybox You must have the keybox present to add it to your inventory When you release the shackle on an iBox the iBox is automatically added to your inventory unless you uncheck Add to inventory To add a keybox to your inventory 1 Select the eKEY icon to open the eKEY application 2 Select Add Keybox 3 Enter the shackle code and select Begin Chapter3 21 iBoxes Figure 16 Add Keybox BA 10 19 AM Add Keybox 0 Shackle Code Please enter your shackle code 4 For an iBox power on the eKEY Fob by pressing the power button until the blue light flashes When the green light blinks point the eKEY Fob at the iBox For an iBox BT press up on the bottom of the iBox BT to turn on Bluetooth Upon success the iBox is added to your inventory on your eKEY software The iBox will be added to your inventory at SupraWEB during the next key update To immediately update your keybox inventory at SupraWEB 1 Select the Back button to go to the Keybox Details screen 2 Select the Back button on your smartphone return to the eKEY main screen 3 Select the Update icon to update your keybox inventory at SupraWEB Once the key has completed the update the new iBox will have been added to your inventory on SupraWEB Delete an iBox from your Inventory To delete an iBox from your inventory 1 Select the eKEY icon to open the eKEY application 2 Select Inventory 3 Sele
44. translates the Bluetooth signal from your Android into an infrared signal that can be understood by the iBox The distance between the eKEY Fob and the infrared lens on the iBox should be less than a foot Direct sunlight can interfere with the infrared communication so you may need to shade the area between the eKEY Fob and the iBox iBox BT The iBox BT uses Bluetooth technology to communicate with Android smartphones When interacting with the iBox BT using Bluetooth the distance between the key and iBox BT should be less than three feet when using Bluetooth Press up on the bottom of the iBox BT to turn on Bluetooth and begin an operation Supra eKEY Fob The eKEY software uses the eKEY Fob as a Bluetooth infrared translator to communicate with iBoxes To use the eKEY Fob 1 Start the operation on your smartphone 2 When the software prompts you to power on the eKEY Fob press the power button until you Chapter3 14 iBoxes see the blue light flash When the blue light flashes the eKEY Fob is communicating with your smartphone Once you see the green light flash point the green light on the eKEY Fob at the infrared lens on the iBox If this is the first time you are using the eKEY Fob you may be requested to enter a numeric passkey The numeric passkey is 0000 four zeros Tip On some Android smartphones you will need to tap on the Bluetooth icon and drag the pairing alert down so you can accept the pairing and enter the p
45. ure 32 Roster search and view aF A amp S al 11 48 AM oa PA amp ll Ga 11 49AM Roster ap Roster Search Roster Search will automatically begin once enough characters have been entered 1 937 Agents sles stele e d f BRBGOAE o BENE 4 Roster entries with an email or phone icon next to their name indicate email or phone information is available DUPREE ROBERT Keller William FISHER BARBARA Keller William FREEMAN KELLY Weichert Co GABRIEL KELLY Coldwell Banke GIANNOTTA LAURA J Keller William GSELL ROBERT Keller William GUTCHIGIAN MARY ANN gt Keller William 5 To view the detailed contact information select the agent Chapter4 39 MLS Data Figure 33 Agent Details AFA T wil 11 50 AM Agent Details an Te a Peo TUTTI TTL Name LAURA GIATTA Phone 600 400 0000 Email Laura ShoreViews com 11 sites IIIT Name Keller William Phone 600 480 9000 6 To contact the agent select the phone number or email address shown Delete Roster The roster can be deleted off of your smartphone 1 Zz On your smartphone select the eKEY icon to open the eKEY application Select Settings Note If you have eKEY Professional the Settings icon is on the second page of icons Select the Menu button on your smartphone Select Delete Roster Select Yes to confirm deleting the roster Chapter4 40 Showing Activity Chapter 5 S
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