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USER`S MANUAL TA200/ TA210/ TA300/ TA310 Series

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Contents

1. OFF Hr E 2 on E SIZE 100 53 49 45 20 mm 65 0 380 32 20 60 6D 2C 36 35 2E 3 4 mm CLS 34 ED g BARG DE 1 DA 42 41 43 44 45 208 3 44 149 39 34 34 2C 31 3 128 1 90 2 0 06 mm 28 REFERENCE bz 45 46 52 45 43 45 28 SET 5 20 2 ED 2 0 DE 45 44 20 32 2E 30 OD OA 44 45 NSITY 8 5 4E 53 49 54 59 20 38 OD QA 53 ET PEEL 45 54 B 20 31 38 3 mm 66 04 amp D 6D 2C 36 35 2E 30 34 20 6D m B 6D OD 43 4C 53 OD BA 42 41 RCODE 144 652 43 4F 44 45 20 31 34 34 2C 149 38 1 31 34 39 2C 22 33 39 22 2C 31 z0 1 0 2 6 32 30 ZO 31 26 30 2 32 ZO 36 amp Ti1T1l438T 2 22 35 37 31 31 34 33 38 PRINT 1 22 OD GA 49 20 31 1 26 31 00 BA Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults The only one exception 15 ribbon sensitivity which will note be restored to default Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green
2. Interface r Interface USB Setup COM PT The default interface setting Is ETHERMET USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 4 Click the Calibrate Sensor button 5 Select the media type and click the Calibrate button amp Sensor Calibration Auto Calibration Manual Setup Media Paper Height Sensor Reference GAP inch BE Black Mark Gap Sensor Intension Continuous Inch E Sel Cancel 26 5 4 Setting Ethernet by Diagnostic Utility Option The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 5 4 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the Diagloolexe icon 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USB ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup
3. Media supply spindle Ribbon rewind hub Print head release button Ribbon rewind spindle Fixing tab Ribbon supply hub 8 Platen roller 9 Black mark sensor 10 Gap sensor 11 Media guide 12 Media bar 13 Ribbon supply spindle 14 Print head 2 2 3 Rear View 1 2 3 4 5 6 Power jack socket microSD card slot Internal Ethernet interface Option RS 232C interface Option USB interface USB 2 0 Full speed mode Centronics interface Option Jo c1 fF W DN Rear external label entrance chute Note The interface picture here is for reference only Please refer to the product specification for the interfaces availability Recommended micro SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD 256 MB Transcend Panasonic V1 0 V1 1 microSD 512 MB Panasonic V1 0 V1 1 microSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 microSD 4 GB Panasonic V2 0 SDHC CLASS 6 microSD 4 GB Transcend The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format 3 Setup 3 1 Setting up the Printer 1 Place the printer on a flat secure surface Make sure the power switch is off N Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket
4. solid green 4 3 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 23 5 Diagnostic Tool TSC s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer s settings status change a printer s settings download graphics fonts and firmware create a printer bitmap font and send additional commands to a printer With the aid of this powerful tool you can review printer status and settings in an instant which makes it much easier to troubleshoot problems and other issues 5 1 Start the Diagnostic Tool ssuunusFinuuanuuuauunuuausuuas 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnost
5. 1 1 Reset Printer Gateway sjarme Factory Default Printer Name Po FFOAE 2 Dump Text MAC Address JUU TB H2 FF U4 E2 Ignore AUTO B S Set Printer Set IP Cancel 239 28 799 2908 Configuration Page Password Setup 28 5 4 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet e Diasfoolexe icon gps eee eee eee Interface ETHERNET USB COM LPT ETHERNET IP Address Model Status E TTO3350 isle Koss UCN PS C76 30 00 18 11 07 6790 100624 DP G321 Ready 10 0 6 125 Fart 00 Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethemet Setup Subnet Mask Gateway Printer TT033 50 MAC Address 00 18 32 FF 02 0C Set Printer Name Set IP Cancel The d
6. NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 34 Revise History Content 2012 4 2 Update chapter 1 6 PENE Modify ribbon media loading path drawings Add the media Camille path for inside wound type 2012830 Update chapter 1 4 Modify section 1 2 2 cutter spec Camille 2013 4 2 Modify section 4 3 2 V7 0 F W self test Add TSC YouTube web address 36 TSC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com 37 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
7. Oring medio gular The print head is dirty Clean the print head Gray line on the blank label The platen roller is dirty Clean the platen roller The printer is in Hex Dump mode The RS 232 setting is incorrect Please set the suitable density to have good print quality Turn off and on the printer to skip the dump mode Re set the Rs 232 setting Irregular printing 33 7 Maintenance This session presents the clean tools and methods to maintain your printer 1 Please use one of following material to clean the printer Cotton swab Lint free cloth Vacuum Blower brush B 100 ethanol 2 The cleaning process is described as following 1 Always turn off the printer before Clean the print head when changing a new cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Print Head Print Head Print Head Element N gt DH Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing a Platen Roller 2 Rotate the platen roller and wipe it new label roll thoroughly with 100 ethanol and a cotton swab or lint free cloth Use the lint free cloth with 100 As needed interior Brush or vacuum gt Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO
8. TPH Printed mileage meter RESET 110 m TPH Cutting counter NON RESET CUT 9 RESET 0 CUT 19 SPEED 5 IPS DENSITY 8 WIDTH 4 00 INCH HEIGHT 4 00 INCH GAP 0 00 INCH INTENSION 5 CODEPAGE 850 COUNTRY 001 DARKNESS 16 0 SPEED 4 IPS WIDTH 4 0 INCH TILDE CARET DELIMITER 2CH POWER UP NO MOTION HEAD CLOSE NO MOTION DATA BIT 8 PHYSICAL KBYTES AVAILABLE KBYTES PHYSICAL KBYTES AVAILABLE XXXX KBYTES SHEEN i a WM AA 20 Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total amp available memory space Print head check pattern Dump mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 8 53 50 45 45 44 20 32 30 ASCII Data
9. amber 5 blinks gt red amber 5 blinks gt solid green 21 Printer configuration will be restored to defaults as below after initialization Speed 101 6 mm sec 4 ips 2030 mm sec 3 ips 300DPI Label Width 4 101 5 mm Label Height 4 101 5 mm Gap Setting 0 12 3 0 mm Reference Point 0 0 upper left corner Offset Peel off Mode Off Cutter Mode Off Serial Port Settings Code Page 850 Country Code 001 IP Address DHCP 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 22 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt
10. and Button 16 AT CED INNS 16 4 2 Reg lar BUKON FUNCTIONS Hr 16 43 Poweron UUIG S suse 17 4 3 1 Ribbon and Gap Black Mark Sensor Calibration 17 4 3 2 Gap Black Mark Calibration Self test and Dump Mode 18 4 3 3 Printer Initialization 21 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark ENST ee ccc PEE 22 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 22 4 3 6 SKIP AUTO BAS ore Ro tr Ere ton Dee 23 5 Diagnose TOOL 52252 Ga od 309 8 febrero OR Ge eu 24 5 1 Stall the TOON ee 24 5 2 PAME PUNCH ON sexo Exe da voe vx a 25 5 3 Calibrating Media Sensor by Diagnostic Tool 26 5 3 Auto Ca llbr t bh uventede 26 5 4 Setting Ethernet by Diagnostic Utility Option 27 5 4 1 Using USB interface to setup Ethernet interface 27 5 4 2 Using RS 232 interface to setup Ethernet interface 28 5 4 3 Using Ethernet interface to setup Ethernet interface 29 6 Troubleshooting icc 3 5 64 Eno RE EHE Ot bed 31 6 1 Common Probles 2 Ea cena Oed tensa Ea Ee pe Eten pa 31 i ouo actae d
11. at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack The interface picture here is for reference only Please refer to the product specification for the interfaces availability 3 2 Loading the Ribbon 1 Open the printer top cover by pressing the top cover open tabs located on each side of the printer 2 Insert the paper core to the ribbon rewind spindle Insert the left side of ribbon rewind spindle to the ribbon rewind hub first then insert the right side of ribbon rewind spindle to the hole at the right side of ribbon mechanism 4 Push the print head release button to open the print head mechanism 5 Insert the ribbon to the ribbon Spindle 6 Insert the left side of ribbon supply spindle to the ribbon supply hub first then insert the right side of ribbon supply spindle to the hole at the right side of ribbon mechanism Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head Close the print head mechanism by both hands and make sure the latches are engaged securely Note Please refer to videos on TSC You
12. field Shane Saus Setup the IP address subnet mask gateway for _Ethemet Setup the on board Ethernet ATC Setup RTC Setup Synchronize printer Real Time Clock with PC i tF ge 288 Print Test Page Print a test page Reset Print Reset Printer Reboot printer Factory Default Factory Default Initialize the printer and restore the settings to Dump Text Tr default Please refer section 4 3 3 Ignore AUT O BAS Dump Text Text To activate the To activate the printer dump mode dump mode Ignore AUTO BAS Ignore the downloaded AUTO BAS program Print printer configuration Please refer section Password Setup ds Page d nM UE Password PasswordSetup oet the Set the password to protect the settings to protect the settings For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 25 5 3 Calibrating Media Sensor by Diagnostic Tool 5 3 1 Auto Calibration 1 Make sure the media is install ready and print head mechanism is closed Please refer to section 3 3 Note The media sensor position is moveable Please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing Gap sensor Black mark sensor 2 Turn on the printer power switch 3 Open Diagnostic tool and set interface The default setting is USB
13. m ATT MAE C B IEC 60950 1 Contents TL INVEOGUCUOR deo i RAE 1 Li Product use 1 1 2 Product Feat es saken 2 1 2 1 Printer Standard 2 1 2 2 Printer Optional 3 1 9 General SOCCIIICATIONS 4 1 4 Print Specifications Cu Re Rote Ro C3 eo ENES 4 1 5 Ribbon lt 4 1 6 Media 5 lt 5 2 Operations Overview 6 2 1 Unpacking and INSPEC TON Lee 6 22 Printer QOVETVIEW e 7 2 2 Front VIG Lasso ed 7 VICI E 8 2 23 Rear VIGW NE 2 SERI WD rr 3 NE Printe uses 3 3 2 LOAGING 116 RIDDON AETAT 4 3 5 LOAGING INC MENA uns 8 3 3 1 Loading the Roll 8 3 3 2 Loading the Media in Peel off mode Option 11 3 3 3 Loading the Media in Cutter Mode 13 3 3 4 External Label Roll Mount Installation Option 14 4 LED
14. the IP address subnet mask and gateway for the on board Ethernet Ethernet Setup Printer Functian Calibrate Sensor Ethernet Setup 265 266 266 AIC Setup Print Test Page Subnet Mask 7RR 755 255 255 Reset Printer l3 ateway PS FFO4E 2 Factory Default Printer Dump Test Address O0 1B 82 FF 04 E 2 Ignore AUTO BAS Configuration Page Set Printer Name Set IP Cancel Password Setup 255 255 255 255 27 5 4 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a 5 232 cable 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon 4 Select as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters LES232 COM Port Baud Fate Data Bits Parity Check Stop Bit s Hardware Handshaking Software Handshaking Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Ethemet Setup Printer Function Static IP Calibrate Sensor Ethernet Setup ATC Setup IF SER OGG DEE 2RE Print eet Page Cubret ask gud c4 1 2 1 1 2
15. TA200 TA210 TA300 TA310 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Copyright Information 2011 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals CE CLASS A EN 55022 EN 55024 FCC CFR Title 47 Part 15 Subpart ICES 003 Class This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation GB 4953 GB9254 CLASS A GB27625 CAA Km VZT mm TEI AP AY pe
16. Tube or driver CD Ribbon loading path ra Ribbon Print head rewind Ribbon Paper core TPL 3 3 Loading the Media 3 3 1 Loading the Roll Labels 1 Open the printer top cover pressing the top cover open tabs located on each side of the printer 2 Insert the paper roll into the media Supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle If your paper width is 4 inch you can remove the fixing tabs from the supply spindle 3 Place the paper roll onto the paper roll mount 4 Push the print head release button to open the print head mechanism 5 Feed the paper printing side face up through the media bar media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width Gap sensor Black mark sensor Media guide Platen roller Note The media sensor position is moveable Please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing Gap sensor Black mark sensor 6 Close the print head mechanism by both hands and make sure the latches are engaged securely 7 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Auto Calibratiori Manual Setup Media Type m Paper Height sensor Reference fe 1 Diagnostic tool gt Select the 1512 Bl
17. ack Mark Printer Configuration tab gt Click Sensor Intension Conti ontinuous the Calibrate Sensor button Please refer to section 5 3 amp Sensor Calibration Note Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD Media loading path Media bar Gap sensor Path for outside wound BM Platen roller dans Black mark sensor eeee Path for inside wound Media guide 10 3 3 2 Loading the Media in Peel off mode Option 1 Refer to chapter 3 3 1 to install the label Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor 2 Pull the label through the front of the printer and take some labels off only leave the liner Liner Label 3 Open the peel off cover Feed the liner into peel off cover slot Peel off cover slot 11 Close the peel off module Use the DiagTool to set the peel off mode by selecting PEEL option for Post Print Action setting then click Set button to enable the peel off mode Cut Piece Reference Direction CUTTER Close the print head mechanism and printer cover Printer is ready for peel off mode Press the FEED button to test Label Liner Note Please calibrate the gap black mark sensor when changing media 12 3 3 3 Loading the Media in Cutter Mode Option 1 Ref
18. and install it Check if the connector is plugging correctly 31 Not Printing Memory full FLASH DRAM microSD card is unable to use Poor Print Quality Cutter is not working Cable is not well connected to serial or USB interface or parallel The serial port cable pin configuration is not pin to pin connected The space of FLASH DRAM is full microSD card is damaged microSD card doesn t insert correctly Use the non approved microSD card manufacturer Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Printhead element is damaged Ribbon and media are incompatible The printhead pressure is not set properly The connector is loose Cutter jam Cutter PCB is damaged 32 Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Check if the IP address is correct when using the static IP address Wait a few seconds let the printer get the communication with the server then check the IP address setting a
19. and to printer prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 4 3 2 Gap Black Mark Calibration Self test and Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test on label and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 18 B Self test Printer will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memor
20. ch 3 Release the button when LED indicates with different color for different functions Power on utilities 8 on Utilities The LED color will be changed as following pattern Amber Amber Green Green Amber Red Amber Solid green s ose salsa mera 1 Ribbon sensor calibration and gap Release L Ll 2 Gap black mark sensor calibration Release Self test and enter dump mode Poo NN 4 OO black mark sensor as media Release sensor and calibrate the black mark sensor 5 Set gap sensor as media sensor and Release 6 Skip AUTO BAS Release 4 3 1 Ribbon and Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks mit will calibrate the ribbon sensor and gap black mark sensor sensitivity 17 B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Note Please select gap or black mark sensor by sending GAP or BLINE comm
21. efault IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings 29 Users can also change the Printer Name by another model name in this fields then click Set Printer to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 30 6 Troubleshooting 6 1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicato
22. er to chapter 3 3 1 to install the label 2 Lead the media through the cutter paper opening 3 Close the print head mechanism and printer cover Use the DiagTool to set the printer for cutter mode by selecting CUTTER option for Post Print Action setting then click Set button to enable the cutter mode Press the FEED button to test Cut Piece OFF TEAR Reference PEEL Direction Note Please calibrate the gap black mark sensor when changing media 13 3 3 4 External Label Roll Mount Installation Option 1 Use two screws to install the extended plate onto the external External label label roll mount Extended plate roll mount 2 Attach the extended plate on the bottom of the printer If you purchase the external label roll mount only just need to put it on the rear of printer for using 3 Insert a 3 or 1 label spindle into a external paper roll mount 3 paper roll And install it on the Hi 14 4 Feed the media through the rear external label entrance chute 5 Refer to chapter 3 3 1 to install the label Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Note Please calibrate the gap black mark sensor when changing media 15 4 LED and Button Functions This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels
23. gain Chang a new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the print head The print density setting is incorrect Print head s harness connector is not well connected with printheat Turn off the printer and plug the connector again Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Delete unused files in the FLASH DRAM The max numbers of DRAM is 256 files The max user addressable memory space of DRAM is 256KB The max numbers of file of FLASH is 256 files The max user addressable memory space of FLASH is 2560KB Use the supported capacity microSD card Insert the microSD card again The supported microSD card spec and the approved microSD card manufacturers please refer to section 2 2 3 Reload the supply Clean the print head Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media The print head mechanism does not latch the print head properly Plug in the connect cable correctly Remove the label Make sure the thickness of label is less than 0 19 mm Replace a cutter driver IC board Label size is not specified properly Sensor sensiti
24. hat can be found on the accessories CD ROM or on TSC website at http www tscprinters com e Applications o Manufacturing amp Warehousing o Parcel Post Work in Progress Shipping Receiving Labels Labels Instruction labels o Small Office Home Office Agency labels o Retail Marking o Healthcare Price tags Patient Identification Shelf labels Pharmacy Jewelry tags Specimen Identification 1 2 Product Features 1 2 1 Printer Standard Features The printer offers the following standard features 203 300 dpi Product standard feature models models Thermal transfer printing Direct thermal printing ABS plastic enclosure Position adjustable gap sensor Position adjustable black mark sensor Ribbon sensor Head open sensor USB 2 0 full speed interface 8 MB SDRAM memory 4 MB FLASH memory microSD memory card reader for memory expansion up to 4 GB Real time clock One power switch one feed button and LED Standard industry emulations right out of the box including Eltron and Zebra language support Internal 8 alpha numeric bitmap fonts Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Downloadable firmware upgrades Text bar code graphics image printing Please refer to the TSPL TSPL2 p
25. ic utility Features tab Printer functions Printer Status English unctarn Calibrate Sensor Ethernet Setup ATC Setup Print Test Page Reset Printer Factory Default Dump Ignore AUTO BAS Configuration Page Password Setup Printer Status Get Status Printer Configu Manager Bitmap Font Manager Command Tool ration File Printer Configuration Printer Information Version Milage Common 2 Speed Density Paper Width Paper Height Media Sensor Gap Gap Offset PastPnnt Action Cut Piece Reference Direction Offset Shift x Shift Y COM 9600 N 8 1 RTS Check Sum Serial Ribbon Code Fage Country Code Head up Sensor Reprint After Error Gap Inten Bline Inten Continuous Intern Baud Rate Data Bits Parity Stop Interface USB Interface Unit f inch mm Printer setup Set Head 2011 11 14 FF 05 50 38 5 2 Printer Function 1 Select the PC interface connected with bar code printer Interface Interface USB The default interface setting is ETHERNET USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 2 Click the Printer Function button to setup 3 The detail functions in the Printer Function Group are listed as below Description F TRY Funcion Calibrate Sensor the sensor specified in the Printer Setup Calibrate Sensor group media sensor
26. l External universal switching power supply Input AC 100 240V Output DC 24V 2 5A 60W Environmental condition Operation 5 40 C 41 104 F 25 85 non condensing Storage 40 60 40 140 F 10 90 non condensing 1 4 Print Specifications Print Specifications 300 dpi models Print head resolution 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing method Thermal transfer and direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm width x length 1 mm 8 dots 1 mm 11 8 dots Print speed TA200 2 3 4 ips TA300 1 5 2 3 ips inches per second TA310 1 5 2 3 4 ips Print speed for peel 2 3 ips mode amp cutter mode Max print width 108 mm 4 25 104 mm 4 09 Max print length 2 794 mm 110 1 016 mm 40 1 5 Ribbon Specifications Ribbon Specifications Ribbon outside diameter Max 67 mm Ribbon length 300 meter Ribbon core inside diameter 1 inch 25 4 mm Ribbon width Max 110 mm Min 40 mm Ribbon wound type Outside wound 1 6 Media Specifications Media Specifications 203 dpi models 300 dpi models Label roll capacity Media type Media wound type Media width label liner Media thickness label liner Media core diameter Label length Label length peeler mode Label length cutter mode Gap height Black mark height Black mark width 127 mm 5 OD Continuous die cut black mark fan fold notch Printing face outside wound amp Printing face inside w
27. ound Max 118 mm 4 6 Min 25 4 mm 1 0 Max 0 254 mm 10 mil Min 0 06 mm 2 36 mil 25 4 mm 38 1 1 5 10 2 794 mm 0 39 110 10 1 016 mm 0 39 40 Note If your label length is less than 25 4mm 1 we recommend you to use the perforation at the gap for easier tear away Max 152 4 6 Min 25 4 mm 1 Max 2 794 mm 110 Max 1 016 mm 40 Min 25 4 mm 1 Min 25 4 mm 1 Min 2 mm 0 09 Min 2 mm 0 09 Min 8 mm 0 31 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interface cable Two ribbon spindle One ribbon paper core One label spindle If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View 1 LED indicator 2 Feed key 3 LCD display Option 4 Paper exit chute 5 Top cover open tab 6 Power switch 2 2 2 Interior View Jo c fF c Printer top cover
28. pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 4 1 LED Indicator Green Solid This illuminates that the power is on and the device is ready to use Green Flash This illuminates that the system is downloading data from PC to memory or the printer is paused P illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam ribbon empty or memory error etc 4 2 Regular Button Functions 1 Feed labels When the printer is at ready states Green Solid press the button to feed one label to the beginning of next 2 Pause the printing job When the printer is at printing states press the button to pause a print job When the printer is paused the LED will be green blinking Press the button again to continue the printing job 16 4 3 Power on Utilities There are six power on utilities to set up and test printer hardware These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED Please follow the steps below for different power on utilities 1 Turn off the printer power switch 2 Hold on the button then turn on the power swit
29. r does not The power cord is not Plug the power cord in printer and outlet illuminate properly connected Switch the printer on The printer status from Diag Tool shows Head Open The printer carriage is open Please close the print carriage The LCD shows Carriage Open The printer status from DiagTool shows Ribbon Running out of ribbon Supply a new ribbon roll Err Or Ribbon Encoder The ribbon is installed Err incorrectly Please refer to the steps on section 3 2 to re install the ribbon The LCD shows No Ribbon The printer status from Running out of label DiagTool shows Out of The label is installed incorrectly Paper Gap black mark sensor is not The LCD shows No Paper Calibrated Gap black mark sensor is not The printer status from set properly Make sure label size is set Calibrate the gap black mark sensor properly Set label size correctly The LCD shows Paper Jam Labels may be stuck inside the printer mechanism Supply a new label roll Please refer to the steps on section 3 3 to reinstall the label roll Calibrate the gap black mark sensor DiagTool shows Paper Jam If the peel off module is installed please remove the label If there is no peel off module in front of the The LCD shows Take Label Peel off function is enabled printer please switch off the printer
30. rogramming manual for supporting code page Code 39 PDF 417 BITMAP Code 93 Maxicode BMP Code128UCC DataMatrix PCX 128 subsets QR code Max 256 colors A B C Codabar Aztec graphics Interleaved 2 of 5 GS1 DataBar EAN 8 13 Composite code EAN 128 UPC A UPC E EAN and UPC 2 5 digits add on MSI PLESSEY POSTNET China POST GS1 DataBar Code 11 e NNN 1 2 2 Printer Optional Features The printer offers the following optional features User Dealer Factory Product option feature options options options LCD display graphic type 128x64 pixel with back light Internal Ethernet print server 10 100 Mbps interface Serial RS 232C 2400 115200 bps interface O Centronics interface O Peel off module Guillotine cutter module Full cut and partial cut Paper thickness 0 06 0 19mm 500 000 cuts 0 20 0 25mm 200 000 cuts Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue External roll mount with 3 core 8 4 OD label spindle Extended plate for external roll mount Bluetooth module RS 232C interface KP 200 Plus keyboard display unit KU 007 Plus programmable smart keyboard display unit HCS 200 long rang CCD scanner 1 3 General Specifications General Specifications Physical dimensions 224 mm W x 186 mm H x 294 mm D Weight 2 45 kg Electrica
31. t d XE Gee d dr Pee 34 Revise FISIONY 2 d add beta ERROR ES OWNS oai ed S 35 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer The TA200 series printer features two durable gear driven motors that are capable of handling large capacity 300 meter ribbons and large rolls of media inside its sleek design If the 5 interior label capacity is not enough simply add an external media roll mount and the TA200 can easily handle 8 4 OD rolls of labels designed for expensive industrial label printers The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions The TA200 series printer is built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smooth font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels Besides the scalable font it also provides a choice of five different sizes of alphanumeric bitmap font OCR A and OCR B fonts By integrating rich features it is the most cost effective and high performance printer in its class To print label formats please refer to the instructions provided with your labeling software if you need to write the custom programs please refer to the TSPL TSPL2 programming manual t
32. vity is not set Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by The media sensor is covered bower with dust Skip labels when printing Calibrate the sensor sensitivity again Set the correct label size and gap size If using the software BarTender please set the vertical offset in the driver Page Setup Graphics Stock Options About Media Settings Method Use Current Printer Setting Media sensor sensitivity is not ne ed properly Gap Height 3 00 mm Gap Offset 0 00 mm The printing position of small Label size is incorrect The parameter Shift Y in the Media Handling label is incorrect LCD menu is incorrect reso The vertical offset setting in ccurence J After Every Page the driver is incorrect Interval Feed Offset 0 00 mm Position Adjustments Vertical Offset 0 00 mm Eus Missing printing on the left or Wrong label size setup Set the correct label size right side of label RTC time is incorrect when The battery has run down Check if there is a battery on the main reboot the printer board Ribbon installation is incorrect Wrinkle problem Media installation is incorrect Make sure the label guide touch the edge Print density is incorrect Media feeding is incorrect
33. y space Self test printout PRINTER INFO XXXXX Version EZ SERIAL NO MILAGE m 25 CHECKSUM 07B575A3 SERIAL PORT 9600 N 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 3 INCH DENSITY 8 0 SIZE 4 00 2 90 BLINE 0 12 0 00 TRANSPARENCE 2 HOST NAME PS 600002 MAC ADDRESS 00 1B 82 50 00 02 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 0 0 0 0 DEFAULT GATEWAY 0 0 0 0 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk FILE LIST DRAM FILE FLASH FILE PHYSICAL DRAM AVAILABLE DRAM PHYSICAL FLASH AVAILABLE FLASH END OF FILE LIST FILE S FILE S KBYTES XXX KBYTES FREE KBYTES XXXx KBYTES FREE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Printer model name amp Main board firmware version Printer serial number Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Black mark or gap size vertical gap offset Sensor sensitivity Ethernet settings information option File management information Print head test pattern Self test printout with printer firmware V7 0 and later version SYSTEM INFORMATION Model name TA NOBEL eee F W version gt FIRMUARE XXX Firmware checksum CHECKSUM XXXXXXXX Printer SIN SJ XXXXXXXXXXX TSC configuration file CF NO DATE 1970 01 01 n date TIME 00 04 18 ystem time NON RESET 110 m

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