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USER`S MANUAL

1. 55 AXIS 07414 Index Index A Action 28 Action Buttons 20 Active Inactive 21 Administrator 13 14 Alarm 32 AMC 6 ARP Ping 36 AVHS 36 B Bonjour 6 Buffer Size 30 Buffers 30 C CGI links 26 Click in image 26 D Date amp Time 35 Default Viewer 19 DNS Configuration 37 DNS Server 37 Domain Name 37 E Emergency Recovery 48 Enable ARP Ping 36 Event Servers 28 Events 28 F Frame Rate 14 FTP Server 28 G GOV Settings 15 H Host Name 37 HTTP API 26 HTTP Server 28 HTTP API 12 HTTPS 8 34 l 1 0 Ports 40 Installing PTZ devices 22 IP Address Filtering 34 L Live View Config 19 Logs amp Reports 42 M Motion Detection 32 N NAT traversal 7 37 38 Network Settings 36 NTP Server 36 0 OSDI Zones 23 Output Buttons 21 P Pan Tilt Zoom 25 Ports amp Devices 40 Post trigger Buffer 30 Preset positions 23 Pre trigger Buffer 30 PTZ commands 26 Pulse 21 Q QuickTime 12 19 R Recovery 48 Referrals 34 Relative and absolute PTZ drivers 25 Restore 41 S Scheduled Event 28 30 Security 34 Server Time 35 Snapshot button 9 SNMP 39 Support 42 System Options 34 T TCP Server 28 TCP IP Settings 36 Time Mode 35 Triggered Event 28 Troubleshooting 48 U Upgrade Server 41 UPnP 37 39 Users 34 V Video Stream 14 Video streams 11 56
2. System Overview is an overview of the camera s status and settings Information that can be found here includes the camera s firmware version IP address security event and image settings and recent log items Many of the captions are also links to the proper Setup page to conveniently make adjustments in the video encoder s settings Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query The Access Log is automatically included in the server report Information the Logs the Server Report and the Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web System Log Provides information about system events Access Log The Access Log may be used for various purposes e Security Tracking all access to your the camera The access log lists the IP addresses users and networking protocols used to access the camera e Simple web attraction tracker e System analysis and trouble shooting Server Report Provides information about the server status and should always be included when requesting support Parameter List Shows the unit s parameters and their current settings Connection List Lists all clients that are currently accessing video It is also used for system analysis and trouble shooting Configuration From the drop down lists select the size and level of information to be added to the System and Access Log files
3. The default information level for the Access Log is set to Critical amp Warnings However in an error situation and when requesting support set it to the lowest information level Critical amp Warnings amp Info For the Log Level for Email select from the drop down list the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that enables you to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause prob lems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configu ration Axis strongly recommends that you do not use this function unless you understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer File Upload To use your own files web pages and images as custom settings they must first be uploaded to AXIS Q7414 video encoder To do this enter the name and path to the file in the field provided or click the Browse button and select the file Select the user level for the uploaded file This helps you define user access to files When the file is displayed correctly in the text field click the Upload button All uploaded files are sho
4. Video management software not included AXIS Camera Station Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners Required hardware AXIS 07900 rack or AXIS 291 1U Rack 54 C AXIS 07414 General performance considerations General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing both Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Framerate affected e Viewing on poorly performing client PCs lowers perceived performance Frame rate affected
5. allowed or denied access according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights This is done from Setup gt System Options gt Security gt Users HTTPS The video encoders support encrypted browsing using HTTPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help O 34 C AXIS 07414 System Options IEEE 802 1X IEEE 802 1X is
6. reservation of network capacity and support for IP protocol version 6 in addition to the standard IPv4 IPv6 is a requirement in many large installations C AXIS 07414 Product Description D Overview Bus connectors Audio mounting nut Control button Reset button Power LED Status LEDs 1 4 4 Video inputs Audio in out LED indicators Mic power Blue Steady 12 V DC phantom power on Microphone is connected Flashes 12 V DC phantom power on Microphone is disconnected Unlit 12 V DC phantom power off Status Green Steady normal operation Amber Steady during startup reset to factory default and restore Red Slow flash failed upgrade Steady hardware error on the corresponding channel Green red Flashes for identification purposes For information go to dentify on page 41 Power Green Normal operation Green Amber Flashes for one or more channel upgrade AXIS 07414 Accessing the video encoder blade Accessing the video encoder blade Refer to the installation guide supplied with your product in order to install AXIS 07414 Video Encoder Blade AXIS 07414 can be used with most standard operating systems and browsers The recommended browsers are Microsoft Internet Explorer with Windows Safari with Mac OS X and Firefox with other operating systems See 7echnica Specifications on page 53 e To view streaming video in Microsoft Internet Explorer s
7. the Live View page displays the controls available for the installed Pan Tilt Zoom PTZ device The administrator can enable disable the controls for specified users AXIS Q7414 Video Encoder Live View Setup Help Stream profile PTZ Preset Motion JPEG v x Ge The controls shown depend on the make and model of PTZ device The most common controls are e the Pan bar moves the camera to the right and left e the Tilt bar tips the camera up and down e the Zoom bar zooms the view in and out Note that this is only available if the camera is fitted with a zoom lens e the Focus bar sets the focus at a new position e the Iris bar adjusts the brightness of the image Clicking on the bars themselves or on the arrows at the end of the bars moves the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controlling the camera using a relative PTZ driver see the bars in the illustration above the new position is relative to the previous position for example left of below or above Clicking the bar further from the center results in a larger movement In contrast when using an absolute driver each position on the bar see right represents a defined position in the device s range of movement with the center of the bar representing the point midway between the two extremes of movement The blue indicator shows the current position in the
8. wait at least 5 10 minutes before restarting the encoder even if you suspect the upgrade has failed e Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user e AXIS Camera Management can be used for multiple upgrades Please see the Axis website at www axis com for more information About Emergency Recovery Procedure If power or the network connection to the encoder is lost during the upgrade the process fails and the unit becomes unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the encoder 1 UNIX Linux From the command line type the following arp s lt IP address of encoder gt lt serial number gt temp ping s 408 lt IP address of encoder gt Windows From a command DOS prompt type the following arp s lt IP address of encoder gt lt serial number gt ping I 408 t lt IP address of encoder gt 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the encoder s IP address In the page that appears use the Browse button to select the upgrade file to use for example axisq7414 bin Then click the Load button to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the unit automatically restarts and shows a steady green on the Power a
9. 07414 Channel 1 RS485A Channel 1 RS485B Channel 2 RS485A Channel 2 RS485B Channel 3 RS485A Channel 3 RS485B Channel 4 RS485A Channel 4 RS485B OO CO NI DM om A WwW N Not used 46 C AXIS 07414 Unit connectors D The following connection diagram gives an example of how to connect an auxiliary device to AXIS Q7414 AXIS 07414 0 TE gt l E g push button 12V max 100mA gt 1 0 configured as input 69 o i D 1 0 configured as output G i O H 47 C AXIS 07414 Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the video encoders One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your encoder can be seen on the page Setup gt Basic Setup or under About Upgrading the Firmware When you upgrade your encoder with the latest firmware from the Axis Web site your encoder receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings are saved when the firmware is upgraded provid
10. Aspect sebo correction ACIF 704 x 400 708 x 576 NTSC PAL 30 0 100 1 30 los per viewer Y Include overay image at the coordinates x O to vo ton Include time Include date gt Text beckground color black Use these settings to modify the image resolution and Preview compression Setting the compression level affects the pi image quality and the amount of bandwidth required the lower the compression the higher the image quality with higher bandwidth requirements The image can also be mirrored reversed and rotated See the online help files O for more information Video format MJPEG v Open Save Reset Video Stream To avoid bandwidth problems on the network the frame rate allowed to each viewer can be limited Select the Unlimited radio button to allow the highest available frame rate or select the Limited to radio button and enter a value 1 30 fps in the field Overlay Settings Use these settings to include an text date and time as P A a AXIS AXIS Q7414 Video Encoder overlay Click O for information on available options Live View Setup Help Text date amp time overlay Preview For a preview of the image before saving select video format and Open When satisfied with the settings click Save Playing Motion JPEG 000 Axis Communications AB 14 C AXIS 07414 Video amp Audio Audio Enable Audio Check the Enable a
11. Event Configuration Event Configuration An event or Event Type in the video encoder blade triggers actions when activated An event type is a set of parameters that defines the actions A common event type is an alarm that causes the camera to upload images Many event types use an Event Server to receive uploaded images This section describes how to configure AXIS 07414 to perform certain actions when events occur Definitions Event type A set of parameters describing how and when the camera performs certain actions An event that is started by some sort of signal for example an external device such as a door switch Tri d Event 29 i E mggerse Even SES page motion detection or system event Scheduled Event see page 30 Pre programmed time period s during which an event will run Action This occurs when the event runs for example uploading of images to an FTP server or email notification Event Servers Event Servers are used to receive uploaded image files and or notification messages To set up Event Server connections in your camera go to Setup gt Event Configuration gt Event Servers and enter the required information for the required server type Server type Purpose Information required FTP Server e Receives uploaded images e Descriptive name of your choice e Network address IP address or host name e User Name and Password HTTP Server e Receives notification messa
12. JPEG Modify the settings for your graphics adapter Please see the adapter s documentation for more information Lower frame rate than expected Reduce number of applications running on the client computer Limit the number of simultaneous viewers Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet H 264 tab that video processing is not set to Decode only frames Lower the image resolution Why do I not get 30 frames per second See the section General performance considerations on page 55 Image degeneration Decrease the GOV length see the online help for more information No Audio Incorrect setup Check the sound card in the PC Ensure that the mute button is not pressed and the volume set tings are correct No audio or very poor audio quality Check that the correct Source Microphone or Line is selected under Setup gt Audio gt Audio Settings Audio volume too low high Volume settings incorrect The volume of the microphone is either too high or too low Change the volume for the micro phone in the toolbar on the Live View page Poor audio quality CPU overloaded Reduce the number of clients Distorted audio Adjust the input gain see page 18 Echo Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or
13. compression In AAC LC 8 or 16 kHz 8 64 kbit s G 711 PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 or 24 kbit s Out G 711 PCM 8 kHz 64 kbit s u law PCM 16 kHz 128 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Audio input output External microphone input or line input balanced or unbalanced and line output unbalanced Phantom Power Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log Supported protocols IPv4 v6 HTTP HTTPS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org 53 C AXIS 07414 Technical Specifications Function group Item Specification System Integration Application Programming Interface e Open API for software integration including VAPIX from Axis Communications available at www axis com e AXIS Camera Application Platform from Axis Communications specifications available at www axis com e Includes the ONVIF specification available at www onvif org Support for AXIS Video Hosting System AVHS with One Click Camera connection Intelligent Video Video motion detection active tampering alarm Support for AXIS Camera Applica
14. device s range of movement tet OL 8 Right Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement Click and hold down the arrows to change the position in a continuos movement 25 C AXIS 07414 PTZ Using CGI links to control PTZ devices User defined CGI links on the Live View page can be used to issue HTTP API requests such as PTZ commands These links are configured in the Live View Layout settings see page 19 PTZ control modes The PTZ device can also be controlled using click in image movement which has two different types of navigation Center and Joystick Center mode means that when clicking in the image the camera view centers on the absolute position that was clicked Joystick mode moves the camera in the direction of the mouse pointer By clicking and holding the mouse button down in the image the PTZ device moves the camera in that direction relative to the center of the image The farther from the center the image is clicked the greater the movement The camera stops moving when the button is released Note There is also joystick support in AXIS Media Control AMC Control Panel The Panel View Settings window contains tools for creating and saving short command buttons that are located under the Control panel These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver and are displayed in the PT
15. in one smooth movement Clicking on the arrows at the ends of a bar causes an incremental change Clicking 5 Zoom out to overview image will set the camera to the minimum zoom position In this position the camera t cannot pan or tilt m PAN Let OG E E E zoom Wide OL z E Y Down PTZ Preset Select a PTZ preset position to steer the camera view to the saved position see Preset positions Camera Home Y on page 23 Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls eins User defined buttons can also appear in the Control panel see Advanced on page 23 Click the Home button to steer the camera to the Home position The Home position is defined under me ___ Setup gt PTZ gt Preset Positions 10 C AXIS 07414 Video Streams Video Streams The video encoder provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the video encoder provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can also access these video streams images directly without going via the Live View page How to stream H 264 This video compression standard makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on
16. in the field provided If a router is not manually specified the video encoder blade automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number is automatically selected when NAT traversal is enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the video encoders enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an H 264 stream Check the box to enable the server and enter the RTSP port number to use The default setting is 554 Note that H 264 video streams will not be available if this service is not enabled SOCKS SOCKS is a networking proxy protocol The Axis video encoder blade can be configured to use a SOCKS server to reach networks on the other side of a firew
17. met This can help prevent false alarms for known conditions that affect the image If the camera lens is sprayed or covered so that the camera live view becomes dark it will not be possible to distinguish this situation from other situations where the same effect is seen such as when lighting conditions change When the Alarm for dark images parameter is enabled alarms are generated for all cases where the lights are either dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus If not enabled no alarm will be sent After you define these settings click Save 30 C AXIS Q7414 Event Configuration AXIS Q7414 Video Encoder Live View Setup Help Loa Camera Tampering 19 Settings Video amp Audio Minimum duration 20 seconds w Live View Config Y Alarm for dark images bai Save Reset Applications Events Instructions Event Servers Event Types Camera Tampering Motion Detection Audio Detection Port Status gt System Options About To send an alarm if the camera has been tampered with go to Events gt Event types gt Add triggered Select Camera tampering from the Triggered by drop down list See the online help for more instructions 31 C AXIS Q7414 Event Configuration Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the video image A total of 10 Include and or Exclude w
18. model or serial number Alternatively 1 Move the encoder to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit now has a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Encoder is accessible locally but not exte rnally Broadband router configuration To configure your broadband router to allow incoming data traffic to the encoder enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the encoder This is enabled from Setup gt System Options gt Network gt TCP IP Advanced Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings Problems with the H 264 format No H 264 dis
19. online help O Status indicator ic power Note For other methods of setting the IP address please refer to the product s Installa tion Guide that accompanies the product or download a copy from www axis com 44 C AXIS 07414 Unit connectors Unit connectors Bus connectors E A Audio mounting nut Me o Da Y OR KE X 00 o o Z o Z4 E lt T 6 o Mic Power Audio in out LEDs 1 4 Control button 4 Video inputs Power LED Status LEDs 1 4 Reset button Bus Connector These are the physical interfaces to the video encoder rack providing power network RS 485 and the 1 0 connections Control Button This button is used to reset the video encoder to the factory default settings Reset Button This button disconnects and reconnects power to the video encoder Audio in out 3 5 mm jack combined for both input and output The jacks are compatible with M6 x 0 5 threaded locking collars e In Balanced or unbalanced input for a mono microphone or line signal e Out Audio out line level that can be connected to a public address PA system or an active speaker with built in amplifier A stereo connector must be used For best audio quality and when using long cables use a balanced microphone and shielded cables For a more secure connection threaded audio connectors are recommended In this case the audio mounting nut will need to be removed see Overview on page 5 Pin Full d
20. other browsers Evens Viewer Settings System Options 4 Show viewer toolbar E2 3 aini Enable H 264 decoder installation Show crosshair in PTZ joystick mode Use PTZ joystick mode as default E Enable recording button Not applicable to AMC ActiveX Action Buttons El Show manual trigger button E Show snapshot button F Show audio clip section User Defined Links Show custom link 1 Use as 9 cgilink web link Name Custom link 1 URL http Show custom link 2 Use as cgi link web link Name Custom link 2 URL http E Show custom link 3 Use as cgi link web link Name Custom link 3 URL http Show custom link 4 Use as 0 cgi link web link Name Custom link 4 URL http Output Buttons Outputt wen X Output 2 0 w X Stream Profile From the Stream Profile drop down list select the stream profile that is to be used for the Live View page Listed are the standard stream profiles as well as the ones created under Video gt Stream Profiles See the online help files O on this page for more information Default Viewer From the drop down lists select the default method for viewing video images for your browser The video encoder attempts to show the video images in the selected video format and viewer If this is not possible the video encoder overrides the settings and selects the best available combination Browser Viewer Description AMC Recommended viewer in Windows In
21. port and serial connector allow you to connect legacy and auxiliary equipment to AXIS 07414 After consulting the auxiliary device s user documentation select the appropriate settings for connecting to AXIS 07414 The COM port can enable the video encoder to receive status data and send commands via either generic HTTP or IP TCP applications or control a PTZ device The serial port can be RS485 2 wire For more information about the serial connector see page 46 Setting up COM Port for a PTZ device A PTZ driver needs to have been uploaded and installed before setting up the COM port If this step has not been completed click the link Upload and select driver and complete this step before continuing 1 Using an appropriate cable connect the device to port RS 485 The port is available through the RS 485 connector See RS 485 connector on page 46 2 Go to Port Settings check Enable port and Pan Tilt Zoom In Serial Port Settings gt Port mode select port RS 485 2 wire 4 For any additional settings that might be necessary consult the driver s user documentation Click the link Specify advanced device settings to gain access to driver specific settings for the PTZ device 5 Click Save activate settings For more information please see the online help O 40 C AXIS Q7414 System Options Maintenance Maintain Server Restart the camera is restarted without changing any setting Restore the unit is restarted and mo
22. quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased Not setting a priority means the frame rate and image quality are equally affected Note To determine a reasonable bit rate go to Setup gt Video gt Video Stream gt Image check the Include checkbox and enter the code Hb in the Include text field The current bit rate will display as a text overlay on the Live View page To view the image stream while configuring the GOV settings and Bit rate control select Open under Preview MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Defining the frame size as Unlimited provides consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value 15 C AXIS 07414 Video amp Audio Stream Profiles There are 4 pre programmed stream profiles available for quick set up These settings can be adjusted and new customized profiles can be created Each profile has a descriptive name describing its usage and or p
23. traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Image rota tion other than 180 degrees Poor quality snapshot images Screen incorrectly configured on your workstation In Display Properties configure your screen to show at least 65000 colors that is at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Overlay Privacy mask is not displayed Incorrect size or location of overlay or privacy mask The overlay or privacy mask may have been positioned incorrectly or wrong resolution may have been used while positioning Refer to the online help for information on the limitations when using image overlays and privacy masks Browser freezes Older browsers Update your browser and Java to latest versions 51 C AXIS 07414 Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensi tivity setting to avoid problems with luminance For further assistance please contact your reseller or see the su
24. use half duplex mode instead The Status indicator LED is flashing red rapidly Hardware failure Contact your Axis dealer The Status indicator LED is flashing red a nd the encoder is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged See the Emergency Recovery Procedure on page 48 No images displayed on web page Problem with AMC nternet Explorer only To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Installation of additional ActiveX com ponent restricted or prohibited Configure your encoder to use a Java applet for updating the video images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Video Image problems general Image too dark or too light Check the video image settings See the online help on Video and Image Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the encoder Poor performance Poor performance may be caused by heavy network
25. with the camera to determine the transport protocol to use in the order listed above This order can be changed and the options disabled to suit specific requirements Important H 264 is licensed technology The video encoder includes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller Motion JPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the network camera is to use AXIS Media Control AMC in Microsoft Internet Explorer in Windows 11 C AXIS 07414 Video Streams AXIS Media Control AMC AXIS Media Control AMC in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera The AMC control panel can be used to configure various video and audio settings See the User s Manual included in the tool for more information The AMC control panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Al
26. your viewing requirements and on the properties of your network The available options in AMC are Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand broadcasting so that there is no video traffic on the network until a RTP over RTSP This unicast method RTP tunneled over client connects and requests the stream RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic Note that there are a maximum of 20 simultaneous unicast connections RTP over RTSP over This unicast method can be used to traverse HTTP firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast broadcast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections AMC negotiates
27. USER S MANUAL AXIS 07414 Video Encoder Blade AXISA COMMUNICATIONS AXIS Q7414 Notices This manual is intended for administrators and users of AXIS 07414 Video Encoder Blade and is applicable for firmware release 5 20 and later It includes instructions for using and managing the encoder on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface AXIS 07414 supports ONVIF v1 02 For more information about ONVIF go to www onvif org For more information about enabling ONVIF go to the developers page at www axis com Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or c
28. Z Panel Using PTZ on video inputs 2 4 AXIS 291 1U Video Server Rack Although AXIS 07414 only supports an RS 485 port on video input 1 if it is mounted into an AXIS 291 1U Video Server Rack it is still possible to use PTZ devices on video inputs 2 4 by creating virtual connections to these inputs from video 1 See Pin assignments for the I O Connector of AXIS 291 1U Video Server Rack on page 46 To do this follow these steps 1 Configure PTZ on video input 1 and install the required PTZ driver This step is always required whichever video input you intend to use for PTZ and is described in detail in nsta ling the PIZ driver Refer also to Pin assignments for the I O Connector of AXIS 291 1U Video Server Rack on page 46 2 Repeat this procedure and install the same device driver on the other video inputs you wish to use PTZ on 3 Enter the same Authentication key as configured for video input 1 This will prevent unauthorized access to the RS 485 port PTZ devices on inputs 2 4 are configured in the same way as a device on video input 1 26 C AXIS 07414 Applications Applications Application Packages AXIS a AXIS Q7414 Video Encoder Live View Setup Help Ca Application Packages i Upload Application Video amp Audio loas palin MA aig Climate and stick Upload Package Live View Config Installed Applications Application Version Vendor Status License installed PTZ analyze example 11 kunning
29. a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e aCA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Goto Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key Under SETTINGS select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates Certificates CA Certificate The CA certificate
30. ad Ae age E 29 Camerartam penn Qu Masse we at a a in 30 Motion Detection inssi io ic oir ad een aos 32 Audio Detectar a A aos 33 PESAS e o A a 33 System Options ci A A E Ee ea a dad 34 ECU 32 cise de rt A A SA I oe 34 Date ct TIME 0 AAA A A AAA A AAA 35 NetWork nid weit py a Ad add eee 36 PORES Ee DEVICES A A A AI A Mentha Ie 40 Maintenance ceirte tie da A A A A td tren 41 SUPPORT A it 42 Configuration encon A a piola E 42 Advanced tt ai A A A ir da 42 A O Bend a ne nada Rate avait ete ene ates 43 Resetting to the Factory Default Settings 0 cece eee eet ene e nent eens 44 Unitconnectors isa yas PEA Woes Pea TA AS AS A A 45 PIN ASSIGNMENTS sis cee nile pl Lt a AA 24 46 Troubleshooting ui ea Sa ne ees See asain we Se A ie ee eg 48 Checking the Firmware o c seu nae O pay fa dare dango ges een gan Se Geek ee 48 Upgrading the Firmware ac se002 wey toed Sanden Gena ee Rs WR be ek ee ga nee as ee 48 Technical Specification sae dace rr Sida yee beer dee ea de whe 53 General performance considerations miir sevener aaa ee a de ea 55 INDEX Saoirse e EAS Bal 56 C AXIS 07414 Product Description Product Description This manual applies to AXIS Q7414 Video Encoder Blade Key features e Full frame rate in H 264 and Motion JPEG in all resolutions AXIS Q7414 can deliver 30 25 fps in all resolutions up to D1 720x480 in NTSC 720x576 in PAL in at least three differently configured streams per channel e Redu
31. all proxy server This functionality is useful if the video encoder blade is located on a local network behind a firewall and notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet See the online help O for more information 38 C AXIS 07414 System Options QoS Quality of Service Quality of Service QoS guarantees a certain level of a specified resource to selected traffic on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The video encoders mark the following types of traffic e video e event alarm e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic
32. allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgraded the firmware and the existing clients do support encryption but need to log in again and be configured to use this functionality User Settings e Check the relevant box to enable anonymous viewer login allows any viewer direct access to the Live View page e Check the box to enable anonymous PTZ control login to allow anonymous users to join a queue for gaining control of the PTZ controls e Before using AXIS 07414 there are certain settings that should be made most of which require Administrator access privileges These settings can be quickly accessed through Basic Setup in the menu All settings are also available from the standard menu Basic Setup is enabled by default but can be disabled and removed from the menu by deselecting the Enable Basic Setup box option IP Address Filter Enable IP Address Filtering to allow or deny access to the video encoders Once enabled the IP addresses in the list are
33. ample rate gives better audio quality but requires more bandwidth Bit rate Depending on the selected encoding set the required bit rate Higher bit rate gives better audio quality but requires more bandwidth Audio Output Output gain Volume control of the line audio output The output can be connected to an amplifier with speakers Click Save to save your settings or click Reset to return to the previous settings Audio Clips Audio clips can be played when an event occurs or manually from the Live View page Audio clips are created either by recording sound using the encoder blade s microphone or by uploading a sound file to the video encoder blade Audio clips that have been added to the network video encoder blade are listed in the Audio Clip List page You can add new clips play download modify and remove clips Refer to the online help O for further information 18 C AXIS 07414 Live View Config Live View Config Live View Layout AXIS a AXIS Q7414 Video Encoder Live View Setup Help Live View Layout O Stream Profile Basic Setup sess gt Video amp Audio Stream profile Motion JPEG y Live View Config Y Show stream profile selection Cayuat Default Viewer gt PTZ Windows Internet Explorer AMC ActiveX w Other Browsers Server push v Applications r Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in
34. ault router Specify the IP address of the default router gateway used for connecting devices attached to different networks and network segments IPv6 Address Configuration Check the box to enable IPv6 Other settings for IPv6 are configured in the network router Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set e Pinging the unit is still possible when this service is disabled Enable AVHS AXIS Video Hosting System AVHS in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider please go to www axis com If AVHS is not to be used this option can be disabled 36 C AXIS 07414 System Options gt One click enabled Press the video encoder blade s control button see Overview on page 5 to connect to an AVHS service over the Internet Once registered the video encoder blade stays connected to the AVHS service If the video encoder blade is not registered within 24 hours after the button is pressed the video encoder blade will disconnect f
35. cations Events System Options About Note also that a viewer who belongs to a group see Security on page 34 with a higher PTZ priority can go before other users in the queue and take control of the video encoder blade The order of priority for taking control of the queue is as follows 1 Administrators An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after their last PTZ control command 2 Event AXIS 07414 can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm The event will immediately be placed first in the queue except when an administrator is in control For more information see riggered Event on page 29 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour has PTZ control for an indefinite period of time It may be overridden by an Operator Event or administrator Guard Tour will resume when higher priority groups leave the queue For more information see Guard tour on page 23 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds of PTZ control before control is passed to the next viewer in queue Note To identify the different users in the viewer group cookies must be enabled on the client 24 AXIS 07414 PTZ gt PTZ controls If the video encoder blade has been appropriately configured
36. ced bandwidth and storage using H 264 compression H 264 compression provides streams that use less bandwidth and storage compared with streams of the same image quality in MPEG 4 Part 2 e Multiple H 264 and Motion JPEG video streams AXIS 07414 Video Encoder Blade can deliver multiple individually configurable streams in full frame rate at the highest resolution in H 264 and or Motion JPEG from each channel e g one H 264 stream with the highest image quality for live viewing one stream with higher compression that is optimized for storage and another stream more suited for mobile viewers e Four individual channels with full two way audio support on each channel Four individual channels with audio support on each channel provide a compact and cost effective solution for large installations that require two way audio e Balanced microphone and line input support The built in phantom power source and adjustable input gain simplify the installation of balanced microphones e Intelligent video capabilities ONVIF open API for easy software integration ensures interoperability between IP based physical security products regardless of brand e Advanced security and network management AXIS 07414 offers the highest degree of security including multiple user access levels IP address filtering HTTPS encrypted video streams that do not affect performance and IEEE 802 1X to control network access Network management features include Quality of Service for
37. deo Input Offset Adjustments Entering values in these fields changes the horizontal and vertical synchronization for the image This can be used to eliminate any black border surrounding the image Be careful to only use low values no more than 1 3 as higher values may put the image out of sync De interlacing is used to improve video stream image quality from analog devices Select Adaptive Interpolation from the drop down list for best image quality For improved image quality that is not as processor intensive select Blending If de interlacing is not necessary select None Antialiasing minimizes distortion called aliasing which appears as jagged lines in the image where there should be smooth lines and curves Aliasing can happen when a high resolution image is shown at a lower resolution for example in a monitor If AXIS 07414 Video Encoder is to be connected to the video source with other equipment and is not the last device in the chain enable Video Termination by checking the box Failure to do so can impair the image quality Overlay Image To use an overlay image in AXIS 07414 it must be selected from the drop down list of available images The overlay for example a logo is then displayed in the video image To use your own image first upload it to AXIS 07414 by entering the name of the file in the field provided or by clicking the Browse button and locating it Then click the Upload button Once your own image has bee
38. e parts of the Include window select the Exclude option and position the Exclude window as required within the Include window See the online help 2 for descriptions of each available option trigger motion detection trigger motion detection for only a very short period Object Size History Sensitivity High level Only very large objects An object that appears in the region will Ordinary colored objects on ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low level Even very small objects An object that appears in the region will Only very bright objects on a dark back ground trigger motion detection Default value Low High High 32 C AXIS 07414 Event Configuration Examples e Avoid triggering on small objects in the video image by setting the object size level to high e To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level e To only detect flashing light select low sensitivity In other cases a high sensitivity level is recommended Audio Detection Event types in AXIS 07414 can be set to use Audio Alarm Level as a trigger Each individual event type can be configured to trigger if the sound level rises above falls below or passes the set value The alarm level can be set in the range 0 100 where O is the most s
39. e upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Configuration example 1 Click Add scheduled on the Event Types page 2 Entera descriptive Name for the event such as Scheduled e mail upload 3 Set the Priority High Normal or Low 4 Set the Activation Time parameters 24h clock for the event start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters what the camera would do at the specified time for example send uploaded images to an e mail address 6 Click OK to save the Event in the Event Types list See the online help 9 for descriptions of each available option Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused The Minimum duration parameter sets the minimum tampering period that is an alarm will not be triggered until this period has elapsed even if the tampering conditions are otherwise
40. ensitive and 100 the least sensitive When setting the alarm level use the activity indicator as a guide Place the level so that sound that should be triggered on is on the correct side of the bar Basic Setup gt Video amp Audio Live View Config PTZ Applications vy Events Instructions Event Servers Event Types Camera Tampering Motion Detection Audio Detection Port Status System Options About Port Status AXIS Q7414 Video Encoder Audio Detection Audio Alarm Level Level Activity Live View Setup Help O Under Event Configuration gt Port Status there is a list showing the status for AXIS 07414 s input and output This is for the benefit of Operators who have no access to the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the button is pushed the state of the input changes to active 33 C AXIS 07414 System Options System Options Security Users User access control is enabled by default An administrator can set up other users by giving these user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below The user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only
41. ess according to the configuration in the network router There is also the option of using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Network Settings Click the View button for an overview of the IP configuration of the video encoder IPv4 Address Configuration Check this box to enable IPv4 Obtain IP address via DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network DHCP is enabled by default Although a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address Note DHCP should only be enabled if using dynamic IP address notification see below or if your DHCP server can update a DNS server which then allows you to access AXIS 07414 by name host name If DHCP is enabled and you cannot access the unit you may have to reset it to the factory default settings and then perform the installation again Use the following IP address To use a static IP address for a channel of AXIS 07414 check the radio button and then make the following settings e P address Specify a unique IP address To check if the IP address you intend to use is available or not click the Test but ton e Subnet mask Specify the mask for the subnet AXIS 07414 is located on e Def
42. et your browser to allow ActiveX controls and install AXIS Media Control AMC on your workstation QuickTime is also supported for viewing streaming H 264 streams If your computer restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG e The video encoder includes 4 decoder licenses for viewing H 264 video streams H 264 is licensed technology Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller e Each AXIS 07414 has 4 serial numbers Access from a browser 1 Start a browser Internet Explorer Firefox 2 Enter the IP address or host name of one of the video inputs in the Location Address field of your browser From a Macintosh computer Mac OS X click on the Bonjour tab and select one of AXIS 07414 video inputs from the drop down list 3 If this is the first time you are accessing the AXIS 07414 see Setting the root password on page 7 Otherwise enter your user name and password set by the administrator 4 The video encoder s Live View page appears in your browser AXIS Q7414 Video Encoder Live View Setup Help Stream profile Motion JPEG Playmg Motion JPEG 000 Note The layout of the Live View page may have been customized to specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your ow
43. ges e Descriptive name of your choice e Receives uploaded images e URL IP address or host name e User Name and Password TCP Server e Receives notification messages e Descriptive name of your choice e Network address IP address or host name e Port number For details on each setting see the online help O available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds 28 C AXIS 07414 Event Configuration Event Types An Event Type describes how and when AXIS 07414 performs certain actions AXIS Q7414 Video Encoder Live View Setup Help Event Types 19 Event Type List Basic Setup gt Video amp Audio Name Enabl Priority Trig Sched Actions Live View Config Motion detected No Normal Motion det Eu Video loss Yes Normal Video loss En gt PTZ Applications Events Instructions Event Servers Event Types Camera Tampering add triggered Add scheduled __ Copy _Modify _Remove Motion Detection Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification Audio Detection Hn HTTP notification Tn TCP notification P PTZ preset G Guard Tour Ac Audio Clip Port Status System Options About Example If somebody passes in front of a camera and an event has been configured to detect and respond to motion the video encode
44. ideo encoder blade to send messages to a management system for important events or status changes These settings are used with SNMP v1 v2 To activate trap reporting enter the IP address of the management server and choose the trap community to use when sending a trap message to the management system SNMP v3 is a more secure version providing encryption and secure passwords To use SNMP v3 HTTPS must be activated To use traps with SNMP v3 an SNMP v3 management application is needed See the online help O for more information UPnP The video encoder blade includes support for UPnP UPnP is enabled by default and the video encoder blade then is automatically detected by operating systems and clients that support this protocol 39 C AXIS 07414 System Options RTP H 264 These settings are the port range IP address port number video and Time To Live value to use for the video stream s in multicast H 264 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Bonjour The video encoders include support for Bonjour When enabled the video encoder blade is automatically detected by operating systems and clients that support this Ports amp Devices 1 0 Ports the pinout interface support and the control and monitoring functions provided by this connector are described in Pin assignments on page 46 COM Port The COM
45. in Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name e DNS servers enter the IP addresses of the primary and secondary DNS servers Note A secondary DNS server is not mandatory NTP Configuration Obtain NTP server address via DHCP select this radio button option to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address to create manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The video encoders can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see Security on page 34 Link Local IPv4 Address This is enabled by default and assigns the video encoders an additional IP address for use with uPnP M The video encoder blade can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP and HTTPS The default HTTP HTTPS port numbers 80 and 443 respectively can be changed to any port within the range 1024 65535 This is useful for simple security port mapping for example NAT traversal port mapping for IPv4 A broadband router allows devices on a private network LAN to share a single connection
46. indows can be configured e Included windows target specific areas within the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows appear in the list of available triggers for triggering events See How to set up a triggered event on page 29 Note Using the motion detection feature may decrease the video encoder s overall performance Motion Detection o E Can gure tneloded Canfigure Eueluded Windows Windows Basic Setup Video amp Audio Live View Contig Windows Name iew Del oT Gafaulr sados Piz Applications System Options About I amp View All Windows C View Selected Window Configuring Motion Detection 1 Click Motion Detection in the Event Configuration menu 2 Click the Add Window button 3 Select the Include or Exclude option to define an Include or Exclude window and enter a descriptive name in the field below 4 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position of the active window 5 Adjust the Object Size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Click Save To exclud
47. ing the features are available in the new firmware although this is not guaranteed by Axis Communications Always read the instructions and release notes available with each new release before upgrading the firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from the Axis website at www axis com techsup AXISA Basic Setup Video amp Audio Live View Config Live View Setup Help AXIS Q7414 Video Encoder Server Maintenance 19 Maintain Server Restat _ Restart the AXIS Q7414 Video Encoder Restore Resets all parameters except the IP parameters to the original factory 2 Goto Setup gt System Options gt rz aitor x Default Resets all parameters to the original factory settings Maintenance in the encoder s web pages gt Applications init sania AS Upgrade Server E gt Events Upgrade the AXIS Q7414 vith the latest firmvare 3 In the Upgrade Server section browse to Specify the Firmware to upgrada to Ena ani cic Gps System Options the desired firmware file on your Seciity Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Identify computer Click Upgrade orts amp Devices Flash LED for 10 seconds y 1 60 t Suppo Advanced rack overview Notes e After starting the upgrade process always
48. ings are optional Please see the online help for more information Video amp Audio Firmware version 5 25 MAC address D0 40 8C 18 3E 56 Live View Config PTZ Applications Events System Options About Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network video encoder blade Users see page 34 TCP IP see page 36 Date amp Time see page 35 Video Stream see page 14 uw fF WY Audio Settings see page 18 13 C AXIS Q7414 Video amp Audio D Video amp Audio This section describes how to configure the video encoder and is intended for product Administrators who have unrestricted access to all the configuration menus and Operators who have access to the settings for Video amp Image Live View Config and Event Configuration You can configure the video encoder by clicking Setup in the top right hand corner of the Live View page Click 9 on this page to access the online help that explains the configuration menus AXIS Basic Setup Video Stream gt Video amp Audio Video Stream Stream Profiles The video stream settings are separated in tabs e Image H 264 Live View Contig PTZ e MJPEG Applications Image v System Options About Image Appearance AXIS Q7414 Video Encoder Live View Setup Help Video Stream Settings O Image asio mis UG Image Appearance Resolutio
49. is used to validate the identity of the authentication server Enter the path to the cer tificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client Certificate The client certificate and private key are used to authenticate the network device They can be uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client Private Key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Client private key Settings EAPOL Version Select the EAPOL version 1 or 2 as used in your network switch EAP Identity Enter the user identity maximum 16 characters associated with your certificate Private Key Password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Enable audio support This option allows clients to retrieve audio streams from the network video encoder blade See also Audio Settings on page 18 for information on how to configure the audio settings Note This parameter will enable disable audio globally in the camera even for configured events and profiles with audio Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in the over
50. lay see below New Server Time select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time 35 C AXIS 07414 System Options e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server on a regular basis e Set manually this option allows you to manually set the time and date Note If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Basic TCP IP Settings below Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the online help O for information on how to create your own date and time formats Network Basic TCP IP Settings AXIS 07414 supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the video encoders receive an IP addr
51. lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information Notes e HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt the traffic between web browsers and servers The HTTPS certificate controls the encrypted exchange of information e The default administrator user root cannot be deleted e If the password for root is lost or forgotten to log in as root the network camera must be reset to the factory default settings See page 44 C AXIS 07414 Accessing the video encoder blade The Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page The following provides an overview of each available button General controls The Stream Profile drop down list allows you to select a customized or pre programmed stream profile on the Live View page Stream profiles are configured under Video amp Audio gt Stream Profiles see Stream Pro Motion JP H 264 files on page 16 for more information le Bandwidth Mobile Output 1 Q Pulse Click this button to activate the output for a defined period of time such as switching a light on for 20 seconds Output 1 O Active Inactive Click these buttons to manually start and stop a connected device e g switch a ligh
52. n Live View page C AXIS 07414 Accessing the video encoder blade Setting the root password Create Certificate Secure configuration of the root password via HTTPS requires a self signed Create self signed certificate 1 When accessing the camera for the first time the Configure Root Password dialog appears Note Before you enter your password at this point you can secure configuration of the root password via HTTPS by creating a self signed certificate To do so click the Create self signed certificate button in the Create Certificate window and provide the requested information 2 Enter a password and re enter to confirm Click OK The AXIS Enter Network Password dialog appears 3 Enter the password set in step 2 and click OK If the password is lost the camera must be reset to the factory certificate default settings See page 38 Notes The default administrator user name root is permanent and cannot be deleted After setting the root password click Yes to install AXIS Media Control AMC if prompted to do so You will need administrator rights on the computer to do this Access from the Internet Configure Root Password User name root Confirm password Password OK The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default setti
53. n uploaded it will be available for selection from the drop down list For more information please check the online help O 16 C AXIS 07414 Video amp Audio Privacy mask Privacy masks are up to 3 configurable areas of solid color that allow concealment of parts of the image that are not to be viewable Privacy masks cannot be bypassed via the AXIS VAPIX HTTP API Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in AXIS Q7414 and if they are enabled Add Edit Mask To define a new mask 1 Click Add and place the box over the desired area to conceal Choose a color black white gray or red for the box from the drop down list Privacy mask color Enter a descriptive name in the Mask name field Click Save Pd To edit a privacy mask select it and reshape move or change color as needed 17 C AXIS 07414 Video amp Audio Audio Settings Audio Channels The Audio mode that you select determines the type of audio transmission The available options are Full duplex Simultaneous two way audio allowing you to transmit and receive audio talk and listen at the same time Note There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Non simultaneous two way audio Half duplex mode sends and receives audio in both directions but only in one direction at a time Simplex Network Video Encoder speaker
54. nd Status LEDs and flashing green or amber on the Network LED 5 Reinstall the encoder referring to the installation guide 48 C AXIS 07414 Troubleshooting If the emergency recovery procedure does not get the encoder up and running again please contact Axis support at www axis com techsup Axis Support If you contact Axis support please help us to help you solve your problems by providing the server report the log file and a detailed description of the problem Server Report go to Setup gt System Options gt Support gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Support gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 49 C AXIS Q7414 Troubleshooting Symptoms Possible Causes an d Remedial Action Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the encoder Ensure the Ping length is set to 408 See the Installation Guide The encoder is located on a different subnet If the IP address intended for the encoder and the IP address of your computer are located on different subnets you will not be able to set
55. ne connected to the client computer The buttons are only visible when audio is enabled O Speaker buttons Click to switch the sound on or off Q 9 Microphone buttons Click to switch the sound on or off Use the slider to control the volume on the speaker and microphone C AXIS 07414 Accessing the video encoder blade D If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page The following provides an overview of each available button Half duplex mode The Talk Listen button is used to switch between sending and receiving audio The button can be config ured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send release the button to listen Q e Toggle mode Click once to switch between talking and listening Simplex Network Camera speaker only mode To send audio the Talk and Microphone buttons must both be enabled Click either button to stop audio transmission Pan Tilt Zoom controls Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the O mouse pointer O Click the Center mode button and click on a position in the image to center the camera view on that position Pan Tilt and Zoom bars Clicking a position directly on the bar moves the camera view directly to the new posi Up N tion
56. ngs by pressing the button located in the product s casing Please see the user documentation for more information Once connected the camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera You enable this feature from Setup gt System Options gt Network gt TCP IP Advanced in your web interface For more information please see VAT traversal port mapping for IPv4 on page 37 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit Axis Support web at www axis com techsup C AXIS 07414 Accessing the video encoder blade Setting the root password over a secure connection To gain access to the product the password for the default administrator user root must be set This is done in the Configure Root Password dialog which is displayed when the network camera is accessed for the first time To prevent network eavesdropping when setting the root password this can be done via an encrypted HTTPS connection which requires an HTTPS certificate see note below To set the password via a standard HTTP connection enter it directly in the first dialog shown below To set the password via an encrypted HTTPS connection follo
57. no Applications Packages Events Recording List System Options Seon ramos JC ues About The Applications feature allows you to upload third party applications for use on this device Listed under Applications gt Packages are the applications that have already been installed Click on the name to view the menu options Settings License and About Settings This is dependent on the application License Once uploaded some applications need a license to run and a license code is required for the uploaded application If there is an Internet connection in the camera Automatic Installation appears in the web page If there is no Internet connection to the camera go to www axis com to acquire a License key file You will need a license code and the device s serial number to receive a license key About Details support for this application To upload an application browse to the package and click Upload Package Installed Applications A list of installed applications with information about the version and the vendor the status of the application running or not running and information about the license if installed Start Stop Start or stop the application Remove To delete an application select it and click Remove Log To generate a log of the application happenings select an application and click Log This log is helpful when requesting support from the application s vendor 27 C AXIS 07414
58. oltage 40V DC 6 Channel 4 Configurable 1 0 1 If used with an external relay a diode must to the transistor be connected in parallel with the load for 7 Channel 1 Configurable 1 0 2 protection against voltage transients 8 Channel 2 Configurable 1 0 2 9 Channel 3 Configurable 1 0 2 10 Channel 4 Configurable 1 0 2 11 Channel 1 RS485A A half duplex RS 485 interface for controlling auxiliary equipment e g PTZ devices non inverting Video input 1 12 Channel 1 RS485B non inverting Video input 1 Pin assignments for the I O Connector of AXIS 07900 Rack Pin Function Description 1 Channel 1 Configurable 1 0 1 Digital input Connect to GND to Min input 40V DC activate or leave floating or Max input 40V DC 2 Channel 2 Configurable 1 0 1 unconnected to deactivate Digital output Internal Max load 100mA 3 Channel 3 Configurable 1 0 1 connection to ground when Max voltage 40V DC 4 Channel 4 Configurable I O 1 activated floating unconnected to the transistor when deactivated If used with an 5 Channel 1 Configurable 1 0 2 external relay a diode must be 6 Channel 2 Configurable I 02 connected in parallel with the j Channel 3 Configurable 1 0 2 load for protection against voltage transients 8 Channel 4 Configurable 1 0 2 9 12 Not used Pin assignments for the RS 485 Connector of AXIS 07900 Rack Pin AXIS
59. only The speaker connected to the network video encoder will play audio transmitted from any web client This could be used for example to provide spoken instructions to a person seen in the network camera This mode requires you to use the push to talk button Simplex Network Video Encoder microphone only transmits audio from the network video encoder to any web client This can be used in remote monitoring and web attractions to provide live audio from a monitored situation Audio Input Source Select Microphone for an external microphone or Line for a Line in device for example an audio mixer for multiple microphones or a microphone with a built in amplifier Status shows if the source is connected or disconnected If the microphone is balanced select Balanced look at the user documentation for your microphone and select the appropriate voltage or 12 V phantom voltage from the drop down list Microphone power should only be used with microphones that have no battery and not with a dynamic or battery powered microphone Input gain Volume control of the audio input Level The Level bar is a visual representation of the audio signal in dB e Green The signal is at a good level e Yellow The signal is becoming distorted e Red The signal is distorted Encoding Select the digital audio encoding format to use Sample rate Select the required sample rate the number of times per second the sound is sampled Higher s
60. onsequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator OS 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are t
61. ow Custom Link 2 5 Enter a descriptive name such as Stop continuous pan 6 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 0 0 20 C AXIS 07414 Live View Config These links appear in the web interface and can be used to control the Axis video encoder For more information on the Axis HTTP API see the Support Developer pages on the Axis Web site at http www axis com See the online help files for more information Output Buttons The output buttons are used to manually activate the output from the Live View page for example switching a light on and off There are two options to activate the output e Pulse button activates the output for a defined period e Active Inactive displays two buttons on off Configure output ports under System Options gt Ports amp Devices gt I O Ports 21 C AXIS 07414 PTZ PTZ This Axis product supports several PTZ Pan Tilt Zoom devices See www axis com for a complete list of supported devices and to obtain the correct driver Installing a PTZ device is accomplished in two steps e Installing the PTZ driver e Setting up the COM Port on page 40 Installing the PTZ driver 1 Go to PTZ gt Driver Selection fenmunreatrons gt Basic Setup Video amp Audio gt Live View Config PTZ Driver Selection Applications gt Events gt Sys
62. played in the client Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant H 264 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the H 264 tab and click the button Set to default H 264 decoder No multicast H 264 displayed in the cli ent Check with your network administrator that the multicast addresses used by the encoder are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast H 264 only accessible by local clients Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased Poor rendering of H 264 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the H 264 tab in the AMC control panel applet If images are jagged try antialiasing under Video amp Audio gt Camera Settings Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site 50 AXIS 07414 Troubleshooting Color saturation is different in H 264 and Motion
63. pport pages on the Axis website at www axis com techsup 52 C AXIS 07414 Technical Specifications Technical Specifications Function group Item Specification Video Video compression e H 264 MPEG 4 Part 10 AVC e Motion JPEG Resolutions NTSC 720x480 D1 to 176x120 QCIF PAL 720x576 D1 to 176x144 QCIF Frame rate H 264 30 25 NTSC PAL fps in all resolutions Frame rate Motion JPEG 30 25 NTSC PAL fps in all resolutions Video streaming e Multi stream H 264 and Motion JPEG 3 simultaneous individually configured streams in max resolution at 30 25 fps more streams if identical or limited in frame rate or resolution e Controllable frame rate and bandwidth e VBR CBR H 264 Image settings Compression color brightness contrast e Rotation 90 180 270 e Aspect ration correction e Mirroring of images e Text and image overlay e Privacy mask e Enhanced deinterlace filter e Video termination e Antialiasing Pan Tilt Zoom e Wide range of analog PTZ cameras supported drivers available for download at www axis com e 100 presets camera guard tour PTZ control queue e Supports Windows compatible joysticks Users e 20 simultaneous users e Unlimited number of users using multicast H 264 Audio Audio streaming Two way full duplex and half duplex Unbalanced input line output Simplex balanced unbalanced input Audio
64. r blade can record and saves images to an FTP server and can send a notification email to an email address Images can be sent as email attachments Triggered Event A triggered event could be activated by e a push button connected to the video encoder blade s input port e a manually activated action such as from an action button in the web interface e detected movement in a configured motion detection window e application trigger e on restart reboot after power loss e camera tampering e video loss How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened 1 Click Add triggered on the Event Types page The Triggered Event Type Setup page appears Enter a descriptive Name for the event such as Main door open Set the Priority High Normal or Low see the online help Set the Respond to Trigger parameters to define when the event is active for example after office hours E OS Select the trigger alternative from the Triggered by drop down list For example select Input ports for a sensor connected to the door 6 Set the When Triggered parameters that is define what the camera will do if the main door is opened upload images to an FTP server or send an e mail notification 7 Click OK to save the event in the Event Types list Please see the online help 9 for descriptions of each available option Note Up to 10 even
65. rademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database Search by product category or phrases e report problems to Axis support by logging in to your private support area e visit Axis Support at www axis com techsup AXIS 07414 Video Encoder Blade User s Manual Rev 1 0 Copyright Axis Communications AB 2011 June 2011 Part no 42646 AXIS 07414 Table of contents Contents Product Deseription su sne der A A Ge aes we MR Lee Aia 4 Keyifeatures e222 22 sa a daa daa ea ala ben acne Mole band 4 OVENVIEW A Sere state dah baad ea ain lai sleet tales tale at ie ee late aia et 5 LED indicators insuran gire eee ie See oe vo oy eke dad ave fa a Ug dad he eke Saree ob EA EADE 5 Accessing the video encoder blade ainiin 200 fe A ie he de ben 6 Access froma browser i4 s sctepwstes oper ede nhs de pGaeb a sh Sea eae as dal eb ite aj 6 Setting the root pas
66. rom the AVHS service Always The video encoder blade will constantly attempt to connect to the AVHS service over the Internet Once registered the video encoder blade will stay connected to the service This option can be used when the video encoder blade is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your video encoder blade requires Internet access Click Settings to register the video encoder blade with the Axis Internet Dynamic DNS service or to modify the existing settings requires access to the Internet The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed For more information please refer to the online help O Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following e Domain name enter the domain s to search for the host name used by the video encoders Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Doma
67. s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or IP addresses and port numbers for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information See the online help O for more information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices Depending on the level of security required select the version of SNMP to use The three levels of security are e SNMP v1 includes no security e SNMP v2c uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the group of network devices using SNMP e SNMP v3 provides encryption and secure passwords HTTPS must be enabled Traps for SNMP v1 v2 v3 Traps are used by the v
68. sed e rtsp lt ip gt axis media media amp e rtsp lt ip gt axis media media 3gp Notes e The video encoder supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream up to 3 seconds It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this e lt ip gt IP address e lt codec gt h264 The default codec is H 264 12 C AXIS Q7414 Setup Tools Setup Tools AXIS 07414 can be configured by users with administrator or operator rights Click Setup in the top right hand corner of the Live View page to see the configuration menus e Administrators have unrestricted access to all settings e Operators have access to Video Et Audio Live View Config PTZ Events and Recording List See also the online help available by clicking O on each Setup page AXISA AXIS Q7414 Video Encoder Live View Setup Help v Basic Setup Basic Setup Instruction i ase Before using the AXIS Q7414 Video Encoder there are certain settings that should be Setu p link 1 Users made most of which require Administrator access privileges To quickly access these 2 TCP IP settings use the numbered shortcuts to the left All the settings are also available from 3 Date amp Time the standard setup links in the menu 4 Video Stream Note that the only required setting is the IP address which is set on the TCP IP page All 5 Audio Settings other sett
69. sition can be set as the Home position which is readily accessible by clicking the box beside Use current position as Home The position s name will then have H added to the end for example Office Entrance H Guard tour A guard tour moves between chosen Preset Positions one by one in a pre determined order or at random and for configurable time periods The guard tour sequence will keep running after the user has logged off or closed the browser OSDI Zones On Screen Direction Indicator OSDI Zones can be included in the overlay text see page 14 to aid the user to navigate the camera Each OSDI Zone is set up with coordinates and a descriptive name AXIS 07414 uses the coordinates of the center of the image to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI Zone to be located Click Get in the OSDI Zone Setup page to set the coordinates Navigate to where the upper right point of the zone should be located and click Get Give the zone a descriptive name and click OK To include the name of the OSDI Zone in the overlay text go to Video amp Audio gt Video Stream gt Overlay Settings Check the Include text box and enter the modifier L in the field See File Naming amp Date Time Formats in the online help O for more information about modifiers Advanced Device Settings The device settings window is for driver specific settings so the appearance of
70. st current settings are reset to factory default values meaning that the unit must be reconfigured and any event types and PTZ presets must be recreated The settings that do not reset are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e 802 1X settings Default the default button should be used with caution Pressing this returns the camera s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 48 Identify To help identify the physical channel of the IP address for maintenance purposes a LED can be set to flash Enter the number and choose the unit of time from the drop down list The LED can be set to flash for a number of seconds minutes or even hours Click Flash LED to initiate flashing Click Rack Overview to see a graphical representation and other information of where the blade is situated in the rack Rack Overview 2 AXIS 291 1U Video Rack OL OLO C 1000 O 00 00 cos Rack ID BA002 Description AXIS 291 1U a Edit rack and blade information Description AXIS 291 1U Rack ID BADO2 Rack model 31 Slot number 1 3 y Save J Cancel 41 C AXIS 07414 System Options Support The Support Overview page provides valuable information on troubleshooting and contact information should you require technical assistance
71. sword vacios avis ot Yale tele ed SA oe SPs 7 Access fromthe Internet sam os irs Ae Sie A See SRE Se ee AG ate eh ad EAS 7 Setting the root password Over a secure Connection 0 0 cece eee eet 8 The Live View paged si cine ak 2 a A a sie ak edi 9 Video Streams sr 0 ssc cccn statis free ae a aaa ae tad ara ile as o 2 bad Blah as 11 How to stream H 26Faic pace geste pla aad piece wie Mae sale pace ele A E AE 11 Motion PEO tine a ith desea di rara reee Gael te 11 Alternative methods of accessing the video stream 1 2 0 cece eee eee eee 12 Setup Tools i acto aia a Sa Sow Be See on Ey Gaga Bide Baten aoe de eee GRD 13 Basic Setup nanea alee as Wh eek A 13 Video Sh AUdIO c24 wot eee ace te Selene wade ad Ta Oat te deals tad a a idea 14 Video Stream aida a Rei ASE En 14 Camera S ttingS mi rossas AA won ve Seto senile ane daa Ee hos Se okey 16 Overlay Macia ad 16 PEV ACV Mask A A E e al E alas 17 O A O AS Sara E waren hs ee hee 18 LIVE View Configas oe pain ale A dana Raed fanless 19 PL bait E A oem doula AA acide ia Oa nian tells 22 Installing the PTZ driver A a e ais 22 Preset positions 22 A A AA ia yaa ad 23 OSDILONES A SA eels A AA A ea IAE 23 BIZ COMEOIS uri e A A DARA AEREA A es 25 Applications cui Reid vane A A A A a 27 Event Configuration reises aiaee anie E Eae aa a os tia aia ici fia eke 28 DEFINIR A EN O Noe Gea 28 Event SECS 5 esse ia Talle a toe ats avon at tiene ds 28 EEES A Nee Gee et natn ale ate A ie Bed tul
72. t on off Trigger The Trigger buttons can trigger an event directly from the Live View page These are configured under 00 Setup gt Live View Config gt Layout Snapshot The Snapshot button saves a snapshot of the video image currently on display Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Radic si Audio clip Audio clips can be played manually from the Live View page Select the audio lt O clip from the drop down list and click the Play button AXIS Media Control toolbar The AXIS Media Control viewer toolbar is available in Microsoft Internet Explorer only See AX S Media Control AMC on page 12 for more information AMC displays the following buttons O The Play button connects to the Axis product and starts playing a media stream O The Stop stops the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press Esc Escape on the computer keyboard to cancel full screen view O The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel AMC Audio controls AMC audio buttons control the speakers and micropho
73. t types can be configured in each channel of the video encoder blade and up to four of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats online help 29 C AXIS 07414 Event Configuration Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger for example 30 seconds before and or after a door was opened Check the Save stream checkbox under Event Types gt Add Triggered gt When Triggered to view the options All uploaded images are JPEG images Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes e Pre trigger and Post trigger buffers will be lost if the connection to the event server fails e The maximum length of the pre post buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the camera s internal memory the frame rate is reduced and individual images may be missing If this occurs an entry is created in the unit s log file Continue image upload unbuffered enables th
74. tem Options About AXIS Q7414 Video Encoder Live View Setup Help PTZ Drivers 2 Upload Select new driver to upload Browse Upload Driver Management Uploaded drivers No driver uploaded Installed driver No driver installed Device id Device type Save Reset 2 Under Upload click Browse to find the driver The driver has the file extension ptz for example driver ptz 3 Click Upload If the driver was successfully uploaded it will be available under Driver Management gt Uploaded drivers AXIS a Basic Setup Video amp Audio Live View Config PTZ Driver Selection Applications Events System Options About AXIS Q7414 Video Encoder Live View Setup Help PTZ Drivers O Upload Select new driver to upload Browse Upload Driver Management Uploaded drivers Pelco 4 08 v Remove Installed driver No driver installed Device id Device type Save Reset 4 From the Uploaded drivers drop down list select the driver to install and click Save 5 Enter the Device ID select the Device Type from the drop down list and click Save 6 Set up the COM Port for PTZ driver See COM Port on page 40 for instructions 22 C AXIS 07414 PTZ Notes e After a PTZ driver has been installed PTZ gt Advanced gt Device will contain additional driver specific settings that can be configured for the PTZ device e Advanced users and application de
75. ternatively right click the video image in Internet Explorer and click Settings to access the AMC window Alternative methods of accessing the video stream Video images from the video encoder can also be accessed in the following ways El AXIS Media Control pS Audio PTZ Recording Genera Network Steaming Snapshot Video AXIS Media Control AF Copyright 2004 2010 Axis Communications AB Version 5 09 Versions Item Version Media Control 5 9 10 1 Audio Component 2 3 5 0 RTP Source Filter 28 8 0 Motion JPEG Video Decoder 2 4 0 0 File Writer 2 0 15 0 Overlay Mixer Filter 14 320 View License View User s Manual ok Cancel e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AMC and the H 264 viewing client to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt axis media media amp e Unicast via RTSP axrtsp lt ip gt axis media media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp e Multicast axrtpm lt ip gt axis media media amp e To access the video stream from QuickTime the following paths can be u
76. ternet Explorer H 264 Motion JPEG QuickTime H 264 only Windows Java applet A slower imaging alternative to AMC Requires one of the following installed on the client Internet Explorer e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Hit the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 only Other browsers Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Hit the Refresh button in your browser to view a new image 19 C AXIS Q7414 Live View Config _ Viewer Settings Check the Show viewer toolbar box to display AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser The administrator can disable the installation of the H 264 decoder included with AMC This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer The Show crosshair in PTZ joystick mode shows up a cross that indicates the center of the image when viewing the video stream in PTZ joystick mode You can set the PTZ mode to joystick Check the Use PTZ joystick mode as default option Check the Enable recording button to enable recording from the Live View page Action Buttons The Show manual trigger button can be used to man
77. the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the encoder from the network Run the Ping command In a Command DOS win dow type ping and the IP address of the unit If you receive Reply from lt IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with your encoder In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the encoder is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the encoder To avoid this set the static IP address to 0 0 0 0 The encoder cannot be accessed from a browser Problems with ONVIF If ONVIF is not working as expected it may be that for security reasons ONVIF was disabled when the camera was accessed over VAPIX To enable ONVIF reset the product to Factory default settings see page 44 The IP address has been changed by DHCP If the encoder and client are on the same network Run AXIS IP Utility to locate the encoder Identify the encoder using its
78. this window can vary depending on the driver installed Options that can be configured include Driver Specific Settings for Video Source 1 Mechanical Limits for Moving Video Source 1 Light Control for Video Source 1 and Extended Driver Specific Settings for Video Source 1 23 C AXIS 07414 PTZ Control Settings Here are the tools for creating and saving short command buttons that are located under the Control panel These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver and are displayed in the PTZ Panel Other options appearing under the Advanced menu are dependant on the driver installed See online help O for information PTZ Control queue Use the PTZ control queue window to enable and disable PTZ queueing This window allows you to set up a queue for viewers wanting to access the video encoder blade and limits the number of viewers and the length of time each viewer can access and control the PTZ unit For more information on how to set up the control queue please see the online help O AXISA AXIS Q7414 Video Encoder Live View Setup Help PTZ Control Queue Q Control Queue Settings Basic Setup Video amp Audio 5 Y Enable PTZ control queue Live View Config Limit number of users in queue to 20 1 100 PTZ Control queue polltime 20 5 2600 Preset Positions Guard Tour OSD s Adv Driver Selection Control Queue Save Reset Appli
79. tion Platform enabling installation of additional applications Alarm triggers e Intelligent video e External input e Video loss e Audio detection Alarm events e File upload via FTP HTTP and email e Notification via email HTTP and TCP e PTZ preset e External output activation e Play audio clip e Pre and post alarm video buffering General Processors memory e 4x ARTPEC 3 e 4x 256 MB RAM e 4x128 MB Flash e Battery backed up real time clock Power e 12 V DC max 13 0 W Connectors e 4 analog composite video BNC inputs e 4 3 5 mm jacks for mono microphone or line input max 6 Vpp and mono line output typical 1 8 Vpp at 1 kohm e 10BASE T 100BASE TX 1000BaseT Ethernet e 8 configurable external inputs outputs e Up to 4 RS 485 422 half duplex depending on the rack Operating conditions e 0 C to 45 C 32 F to 113 F Humidity 20 80 RH non condensing Approvals e EN 55022 Class B e EN 61000 3 2 e EN 61000 3 3 e EN 55024 e EN61000 6 1 e EN61000 6 2 e FCC Part 15 Subpart B Class B e ICES 003 Class B e VCCI Class B e C tick AS NZS CISPR 22 e KCC Class B e UL IEC EN 60950 1 Dimensions HxWxD e 30 x 129 x 255 mm 1 2 x 5 1 10 0 excluding connectors Weight e 229 g 0 5 lb Included accessories Installation Guide CD with installation tools and management tools software and User s Manual 4 Windows decoder user licenses
80. to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet 37 C AXIS 07414 System Options gt Use NAT traversal when your video encoders are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera LAN Intranet WAN Internet i Broadband NAT ISP O OOO OR router pl Dos Doo Dos Boom 2 aw IL Internet a A f a O Notes e For NAT traversal to work this must be supported by the broadband router e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable when enabled the video encoder blade attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP Use manually selected NAT router select this option to manually select a NAT router and enter the IP address for the router
81. ually trigger and stop an event from the Live View page See Event Configuration on page 28 Check the Show snapshot button to save a snapshot from the video stream This button is mainly intended for use with browsers other than Internet Explorer or when not using AXIS Media Control AMC to view the video stream AMC for Internet Explorer provides its own snapshot button Show audio clip section Enables the display of the Audio clip drop down box and Play button in the Live View page allows users to play a pre recorded audio clip from the video encoder blade Go to Video amp Audio gt Audio Clips to work with the audio clips User Defined Links AXIS Q7414 Video Encoder Live View Setup Help User defined links can be CGI links or web links Once configured the link s appear on the Live View page Aaa e DZOA DEATHS To set up a web link select the Use as web link radio button enter a descriptive name and enter the URL in the provided field Click Save and the link appears in the Live View page User defined CGI links can be used to issue HTTP API requests such as PTZ commands Example 1 Check Show Custom Link 1 2 Enter a descriptive name such as Start Playing Motion JPEG continuous pan 00 Axis Communications AB 3 Select the Use as cgi link radio button and enter the cgi link in the field User defined link http 192 168 0 125 axis cgi com ptz cgi continuous pantiltmove 30 30 4 Check Sh
82. udio box option to enable the audio functionality Note Audio support must be also enabled under System Options gt Security The settings defined under Audio Settings are displayed under Current Audio Settings H 264 GOV Settings The GOV structure describes the composition of the H 264 video stream which consists of 2 image forms l images and P images An l image is a complete image whereas a P image is only the differences in the image as compared with the previous image The GOV length determines how many P images are sent before the next complete image is sent Setting the GOV length to a higher value saves considerably on bandwidth but if there is congestion on the network there may be noticeable decay in the video quality Setting the GOV length to a lower value increases the video quality in this case Note GOV length should not be higher than the set frame rate when using a pre trigger buffer Pre trigger and Post trigger buffers on page 30 Bit Rate Control The bit rate type can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using more bandwidth for increased activity in the image and less for lower activity in the monitored area CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image
83. uplex half duplex simplex Simplex unbalanced balanced e Microphone in selectable 2 0V 2 5V 3 0V bias voltage e Microphone in selectable 12V phantom power Line in e Line in Y gt cin STD fal Q e Line out 1 Tip Microphone Line in Microphone Line in 2 Ring Line out Microphone Line in 3 Sleeve GND GND Video Inputs AXIS 07414 supports 4 video sources Each video input is terminated using a coax BNC connector Physical connections made using 75 Ohm coaxial video cable have a recommended maximum length of 800 feet 250 meters Note AXIS Q7414 does not have physical line termination DIP switches If the product is to be connected in parallel with other equipment 75 Ohm video terminations can be enabled disabled on each input in the product s web pages at Video amp Audio gt Video Input gt Video termination 45 C AXIS 07414 Unit connectors Pin assignments Pin assignments for the I O Connector of AXIS 291 1U Video Server Rack Pin Function Description 1 12V out 100mA 2 GND 3 Channel 1 Configurable I O 1 Digital input Connect to GND to activate Min input 40V DC or leave floating or unconnected to Max input 40V DC 4 Channel 2 Configurable 1 0 1 deactivate z Digital output Uses an open drain NFET Max load 100mA 5 Channel 3 Configurable 1 0 1 transistor with the source connected to GND Max v
84. urpose The profiles can be accessed from the Live View page e To add a new stream profile click Add to bring up the Stream Profile Settings panel e Enter a description for your profile e Choose the form of Video encoding you wish to use from the drop down list H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video This function offers higher video resolution than Motion JPEG or MPEG 4 at the same bit rate and bandwidth or the same quality video at a lower bit rate Motion JPEG Delivers a high quality video stream from which individual images can be extracted and saved e Copy an existing stream profile to your system and rename the copy e Modify an existing stream profile based on the light situation and motion to be captured by your video encoder See Stream Profiles on page 16 for more information e Highlight the stream profile you wish to remove then click Remove to remove it from the list Camera Settings This page provides access to the advanced image settings for AXIS 07414 Image Appearance Color level Select an appropriate level by entering a value in the range 0 100 Lower values mean less color saturation while the value 100 gives maximum color saturation Brightness The image brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Contrast Adjust the image s contrast by raising or lowering the value in this field Vi
85. velopers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP IP client Refer to the Axis website at www axis com for further information If AXIS 07414 is mounted into an AXIS 07900 one PTZ device can be connected to each of the four video channels If AXIS 07414 is mounted into an AXIS 291 video input 1 on AXIS 07414 supports several Pan Tilt Zoom PTZ devices PTZ devices can also be used on video inputs 2 4 by creating an internal connection to them from video input 1 For further information see Using PIZ on video inputs 2 4 AXIS 291 1U Video Server Rack on page 26 Uninstalling a PTZ driver 1 Go to PTZ gt Driver Selection 2 Click Uninstall For more information see the online help O Preset positions A preset position is a pre defined camera view than can be used to quickly move the camera to a specific location From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name The camera position iris and focus settings are then saved as a preset position The position can be assumed at any time by selecting the preset s name from the Preset positions drop down list Preset positions can be selected in the Live View page they can be selected as an action when an event is triggered as a part of a Guard Tour One po
86. w these steps 1 Click the Create self signed certificate button 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the network camera is encrypted from this point on 3 Enter a password and then re enter it to confirm the spelling Click OK The password has now been configured Create Certificate Secure configuration of the root password via HTTPS requires a self signed To create an HTTPS con nection Create self signed certificate click this button Configure Root Password setmana met Create Self Signed Certificate 19 Password Common name 10 92 25 211 Validity 365 days The name of the entity to be certified e the IP address or Confirm password ee product ISA The password for the pre configured administrator roc oK Cancel tl before the product can be uged Once the certificate is created this page will close and you wi Configure Root Password using HTTPS If the password for root is loft the product must be r configure the root password via HTTPS settings by pressing the button located in the produc User name root user documentation for mord information Password C R Confirm password OK To configure the password directly via anu nencrypted connection enter The password for the pre configured administrator root must be changed the password here If the password for root is
87. wn in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button 42 C AXIS 07414 System Options Plain Config this function is for the advanced user with experience of Axis video encoder configuration All parameters can be set and modified from this page Help is available from the standard help pages About Here you can find basic information about your video encoder You can also view third party software licenses 43 C AXIS 07414 Resetting to the Factory Default Settings Resetting to the Factory Default Settings This will reset all the parameters in all 4 units including all six IP addresses to the factory default settings Power indicator 1 Press both the Reset button and Control button 2 Release the Reset button and hold the Control button 3 Keep the Control button pressed until the Power indicator turns green and the six Status indicators turn amber this may take up to 15 seconds Reset button 4 Release the Control button When the Status indicators display green which can take up to 1 minute the process is complete and the video encoder has been reset oia ontrol button 5 Re assign the IP addresses using one of the methods described in this document To reset an individual unit to the original factory default settings use the button provided in that unit s web interface For more information please see the

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