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ID 8300 Retransfer Printer
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1. 1 Operation panel e Displays the settings operating status and error messages 2 Status icon operation button display e Displays the status icon and function of the operation button 3 Operation buttons e For selecting a button function displayed on the operation panel Operation Buttons W Resets the printer Reset o Press GERE3 ESD in sequence W Enters the setting mode Menu W Exits setting Pressing it each time brings you to the setting item on the next higher level i W Displays the setting item on the next lower level Enter li Confirms or executes the setting W Pressing it each time displays the next setting item Z o gt lt mje W Pressing it each time displays the next setting W Enters the settings change mode 3 w D Q D e f is not displayed for an item you can adjust the settings on the status monitor of a computer W Enters the scroll mode for the displayed characters Scrol W Scrolls to the next displayed character on the left W Scrolls to the next displayed character on the right 4 Icon Displays on the Operation Panel Mi USB connection e IP address established Printer information can be viewed through the network However printing is performed through USB connection 3 e P address not established Mi Network connection e P address established e P address not estab
2. Do not touch the retransfer face the side that faces outward when installed with your hand Touching it may cause printing errors Put on the supplied gloves when handling the retransfer film The cassette is heavy when the retransfer film is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands When installing a used retransfer film align the unused side of the film with the arrow indicated on the label of the cassette Improper alignment may result in errors or the print may turn out light When installing a new film make sure that at least three black lines are wound onto the take up side Insufficient winding may cause the printer to malfunction Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film Causing printing errors Cleaning the bobbin holders t page 38 I Open the printer door 2 Press and hold down the cassette button and pull out the retransfer film cassette on the left to remove the retransfer film 31 Replacement 3 Install a new retransfer film 6 Press E E to reset the printer Install while referring to the indication on the label of the cassette Door Open
3. digital identification solutions EDISEeCUuUre e XID 8300 Retransfer Printer Instruction Manual Thank you for purchasing this product Please read this manual carefully before use to ensure correct operation It is particularly important to read the Safety Precautions in the READ ME FIRST for safe operation After reading retain this manual carefully for future reference The product number is important for quality control Upon purchase check the back of the unit to make sure that the product number is correctly displayed Notes about this manual 1 This manual may not be reprinted in any way without permission 2 The contents of this manual as well as the specifications and design of this product may change without notice 3 The illustrations used in this manual may differ slightly from the actual product LST1007 001B Contents Before Use About this Manual cccccccecceccececceseeseeseeeeeeeseesaeeeeeeeeneaes 3 Precautions ceectiecsctececencenatecenstcaensesescusieccandctetoeanden dseedaceca ete 3 PISCE ennie e nE E EEEE ERER ENE 7 Name and Functions of Parts a nn ri DS CIMCON essees aN 10 Accessories Products Sold Separately cccssseeesseeees 10 6 9 eee eee ne es ee oe ae ee eee ee eee ee ens 11 Operating the Printer Printing a Card cesensacectcescseastcoainectaeasncesinadtenistntinenseetca tees 12 Operation Panel x ccccsedciccsenicaciieddeses
4. e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel 6 Restore the jog dial to its original position and close the printer door D Turn on the power Go to step 3 amp page 44 45 Troubleshooting 5 Remove the jammed card in the card turn over unit from the card load slot E if the card cannot be removed 1 Install the cleaning unit 2 Attach the jog dial to the cleaning roller shaft and card turn over unit shaft If the card cannot be removed page 46 6 Install the cleaning unit 7 Attach the jog dial to the card turn over unit shaft and set the card turn over unit to Home Pos e Home Pos is the position where the slit on the jog dial points to the right and the card turn over unit is horizontal 3 Set the card turn over unit to Home Pos e Home Pos is the position where the slit on the jog dial points to the right and the card turn over unit is horizontal Home Pos 8 Restore the jog dial to its original position 9 Install the card load slot cover and card hopper and close the printer door e f the card protrudes from the card turn over unit turn the 10 Turn on the power cleaning roller shaft to move the card into the unit Cautions e When a Jam TurnOver error occurs the Jam TurnOver message will not disappear after removing the jammed card until the card turn over unit is se
5. e Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film Causing printing errors Cleaning the bobbin holders page 38 5 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door I Open the printer door 2 Press and hold down the cassette button and pull out the ink ribbon cassette on the right to remove the ink ribbon 30 Replacement 6 Press GEEGS ESSD to reset the printer Memo To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 Retransfer Film Retransfer Film has Run Out Replace with a new retransfer film Cautions If the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors
6. 6 Close the printer door and turn on the power 49 Troubleshooting E if the card is adhered to the retransfer film Error Code Jam Retran 95 e Remove the jammed card with a hand e Card jam near the retransfer heating roller Jam Retran I Open the printer door e A Please Remove Jam Card or Please Close Door message appears 2 Pull out the retransfer film cassette Cautions e The card may be very hot Be careful not to burn your fingers when removing the card Go to step 4 c page 50 Cautions e The card may be adhered to the retransfer film Pull out the retransfer film while taking care not to jam it e f a Please Close Door message is displayed the retransfer film is stuck and the retransfer film cassette cannot be removed In this case close the printer door before pulling out the retransfer film cassette 3 Remove the jammed card If the card is adhered to the retransfer film page 50 If the card is inside the printer unit page 51 If the card is caught in the card feed roller to the right of the retransfer heating roller c page 51 If the card is caught in the card feed roller to the left of the retransfer heating roller page 52 4 Install the retransfer film cassette and close the printer door 5 Press e A Jam Card Removed message appears Jam Retran 95 6 Press Cautions Initializing the printer without first removing t
7. B e A writing error has occurred during magnetic encoder self diagnosis Press EE E to reset the printer Ink Error BO ink Error Bo e An incorrect ink ribbon is installed Install a correct ink ribbon Ink Search B1 ink Search B41 Ink ribbon is broken Repair the ink ribbon page 52 Door Open D1 Door Open D1 e The printer door is open Close the printer door and press GEEGS ESS3 to reset the printer e Cleaning unit is not installed Install the cleaning unit close the printer door and press GEE ESD to reset the printer Memo e The operation panel display appears blinking when the printer door is open or when the cleaning unit is not installed Film Run Out A2 e Retransfer film has run out Replace with a new one t page 31 Troubleshooting Ink Run Out B2 ink Aun Out Ink ribbon has run out Replace with a new one r page 30 Hardware 44 Hardware 4d e A hardware failure has occurred on the printer Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers MG Mechanical AB MG Mechanical e An error has occurred in the mechanical component of the magnetic encoder Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers MG Hardware AC MG Hardware AG e A hardware failure has occurred on the magnetic encoder Turn off and on t
8. Ink Ribbon YMCK UV 750 frames roll Model DIC10313 card gt ART Retransfer Film 1 000 frames roll Model DIC 10319 Temperature 5 C to 25 C Cleaning Kit Model DIK10044 Humidity 40 to 60 Set incl 10 print head cleaning swabs 10 cleaning tissues for rollers and 10 special cleaning cards PONE SUPRY OE Te ao ee ee e Magnetic Stripe Encoder Head Cleaning Cards Model DIC10311 AC 220 V 240 V 50 Hz 60 Hz Box of i0 carde Current 3 5 A 100 V system consumption 1 6A oa V system Storage lt Printer unit gt environment Temperature 15 C to 55 C conditions Humidity 20 to 80 lt Printing media retransfer film or ink ribbon Power 310 W maximum power when all options are consumption installed Mass approx 14 4 kg single sided printer excluding optional built in items 343 mm x 411 mm x 322 mm W x Hx D Outline Dimensional Drawing 443 The specifications and appearance of this product may be modified for improvement without prior notice 10 Before Use Options Options e Bend remedy unit Device for correcting card bend after printing e Magnetic encoder Device for writing data to a magnetic stripe card It can only be installed on a double sided printer e Contact IC encoder Device for writing data to a contact IC card e Non contact IC encoder Device for writing data to a non contact IC card 17 Operating the Printer 4 After ensuring that a Ready message a
9. 1 0 1 2 For setting the retransfer speed of the second panel on the front side during UV ink printing of retransfer films in two panels Selecting a larger value increases the speed Speed Back 3 2 1 0 1 2 For setting the back side retransfer speed Selecting a larger value increases the speed Some types of cards may bend during double sided printing If card bend occurs raise the back side retransfer speed to one level higher than the front side retransfer speed setting Speed B UV 3 2 1 0 1 2 For setting the retransfer speed of the second panel on the back side during UV ink printing of retransfer films in two panels Selecting a larger value increases the speed MG Peel Mode Standard MG Stripe For setting the method for peeling the retransfer film Retransfer at areas close to the magnetic stripe may not be performed correctly for some card types When a magnetic stripe card is used this problem may be remedied by setting to MG Stripe Standby Mode Front wait Back wait During double sided printing by connecting to a laminator retransfer remains in the standby state until the laminator is in the Ready mode Select whether to standby using the front or back side Backside Cool On Off For setting the time interval for cooling the card before performing retransfer on the back side during double sided printing Setting this to On may help to reduce card bend 15 Operating th
10. e The storage conditions of the printing media retransfer film or ink ribbon and card have a significant effect on the printing quality Store the printing media or card in one of the following locations E Storage environment e Temperature 5 C to 25 C e Relative humidity 40 to 60 E Storage location Do not store the printing media or card in the following locations Doing so may cause the media or card to deteriorate e Places exposed to direct sunlight e Places with a high temperature and humidity e Places near organic solvents or diazo copiers E Storage period e Use the printing media retransfer film or ink ribbon within half a year after purchase For details on the cards please consult our authorized dealers 6 Precautions on Retransfer Film Ink Ribbon e Put on the supplied gloves when handling the retransfer film ink ribbon Direct contact of your hand with the printing surface may result in printing errors E When retransfer film ink ribbon is dismantled e Winding misalignment may occur If an improperly wound retransfer film ink ribbon is loaded printing failure or error may occur E When loading the retransfer film ink ribbon e Use your hands to adjust the media at the supply and take up sides so that they are parallel to each other When doing so make sure you do not touch the printing surface e Refer to the label adhered to the cassette for alignment of the image position Printing er
11. Open the printer door and check the position of the jammed card 3 Attach the jog dial to the card feed roller shaft and cleaning roller shaft Turn the card feed roller shaft and cleaning roller shaft in the clockwise direction while checking the position of the card e Remove the card after it is discharged from the card load slot For single sided printers the card is discharged from the NG card outlet Cautions e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel 5 Restore the jog dial to its original position 6 Install the card hopper and close the printer door T Turn on the power Troubleshooting E If the card cannot be discharged Error Code Jam Discharge 94 4 Turn off the power and open the printer door 2 Pull out the retransfer film cassette and check the position of the card Card jam near the card outlet Jam Diacharge 1 Press GEEG3 ESS3 to reset the printer 2 gt 0 e The card is discharged from the card outlet 4 Turn the card feed roller shaft in the anti clockwise direction while checking the position of the card e The card is discharged from the card outlet Cautions e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel 5 Restore the jog dial to its original position and install the retransfer film cassette
12. Start work after ensuring that the power has been turned off Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it Perform cleaning each time you replace the ink ribbon or retransfer film After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer For details on separately sold items please consult our authorized dealers I Open the printer door 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right 3 Press and hold down the cassette button and remove the retransfer film cassette on the left Maintenance 4 Apply alcohol to a cotton swab large and use it to wipe the four bobbin holders Cotton swab and alcohol sold separately 5 Insert the retransfer film cassette along the guide rail until a click sound is heard 6 Insert the ink ribbon cassette along the guide rail until a click sound is heard followed by closing the printer door Thermal Head Lines may appear on the card after printing if the thermal head is dirty Clean the thermal head after printing about 10 000 images Cautions If the sec
13. be performed using the printers operation panel Settings e Display Mode Counter Laminator State This is used for setting the information to be displayed on the operation panel Display Mode Setting page 23 Counter Total Cnt Head Cnt Free Cnt Cleaning Cnt Error Cnt This is used for setting the type of counter displayed on the operation panel Counter Setting page 24 Contrast 3 2 1 0 1 2 3 For setting the contrast of the operation panel display Contrast Setting page 25 e Buzzer On Off For setting whether to sound the buzzer when an error occurs or when settings are changed Buzzer Setting page 26 e Unit No No 1 No 10 For setting the printer s unit number according to the USB environment Unit Number Setting page 27 16 Option e Displays the optional settings Settings e MG None ISO Displays the availability of a magnetic encoder or the type of magnetic encoder used e C Antenna None Installed Displays the availability of a non contact IC encoder e IC Contact None ISO Type Displays the availability of a contact IC encoder contact section or the type of IC encoder used e Contact IC R W None Installed Displays the availability of a contact IC R W e Bend Remedy HR None Installed Displays the availability of a bend remedy unit e Turn Over None Installed Displays the availability of a card turn over unit MG e Displ
14. c page 43 BO t page 42 B1 page 42 B2 page 43 C1 c page 43 C2 page 43 C3 page 43 D1 page 42 D8 page 43 FO c page 43 F1 page 43 F2 page 43 F3 page 43 F4 page 43 F5 page 43 F6 page 43 F8 page 43 e Cards have run out Replenish the cards page 29 e The card hopper is not installed Install the card hopper Memo e The operation panel display appears blinking when the cards have run out or when the card hopper is not installed No Card Jam Hopper 90 Jam Hopper 0 e Card jam near the card hopper and cleaning roller Remove the jammed card t page 44 Jam TurnOver 91 Jam TurnOQver 91 e Card jam near the card turn over unit Remove the jammed card t page 45 Jam MG 92 e Card jam in the magnetic encoder unit Remove the jammed card t page 47 Jam MG 92 Jam Transfer 93 Jam Transfer 93 e Card jam in the card feed roller Remove the jammed card t page 48 42 Jam Discharge 94 Jam Diacharge 94 e Card jam near the card outlet Remove the jammed card page 49 Jam Retran 95 Jam Retran 35 e Card jam near the retransfer heating roller Remove the jammed card page 50 Film Search A1 Film Search Ad e Retransfer film is broken Repair the retransfer film page 54 MG Test Err A8 MG Test Err
15. dirty Using a dirty card may dirty the head and cause malfunction IT Turn on the power 2 Check to ensure that Ready or Preheating is displayed on the operation panel of the printer 3 Remove the card hopper 4 Press to set to Cleaning No Card Total kk lt gt amp UM m O 5 Press MI GX to set to MG gt Cleaning gt 6 Apply alcohol on the magnetic head cleaning card sold separately e Apply about three to four drops of alcohol on the position of the magnetic stripe Q R 7 Press EB 2 gt 0 8 Insert the magnetic head cleaning card within 20 seconds Cautions Insert the card within 20 seconds after pressing E53 e After pressing ES the buzzer sounds upon a lapse of 20 seconds and a Jam Hopper error message appears about 10 seconds later Press E E to cancel the error 37 Maintenance 9 After the cleaning card is discharged turn off the power and install the card hopper e To turn on the power again do so after an interval of at least 10 seconds 38 Bobbin Holders If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film Causing printing errors Cautions If the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer e
16. identification com Digital Identification Solutions Pte Ltd 03 01 Hiangkie Industrial Building IV 27 Woodlands Industrial Park E1 Singapore 757718 Phone 65 6352 8364 Fax 65 6352 8365 Email support sg digital identification com Digital Identification Solutions Branch Unit E 20 Dubai Airport Free Zone P O Box 5 46 68 Dubai United Arab Emirates Phone 971 4 299 4146 Fax 971 4 299 4147 Email support uae digital identification com Digital Identification Solutions Beijing Co Ltd Lonsdale Center C207 No 5 Wanhong Road Chaoyang District Beijing 1 00015 P R China Phone 86 10 6437 4376 Fax 86 10 6433 1278 Email support cn digital identification com Digital Identification Solutions S de R L de C V Parque Industrial Benito Juarez Acceso II No 5 Bodega No 1 Quer taro Qro C P 76130 M xico Phone 52 442 2171 768 0 Fax 52 442 2171 768 10 Email support m x digital identification com Digital Identification Solutions LLC 111 Kiowa Lane Piedmont SC 29673 United States of America Phone 1 864 272 1199 Fax 1 770 234 5798 Email support us digital identification com vps ID Systems GmbH Carl Zeiss Strasse 2 76275 Ettlingen Germany Phone 49 7243 5488 0 Fax 49 7243 5488 11 Email info vps de www digital identification com Copyright 2011 Digital Identification Solutions Group All rights reserved Information in this document is subje
17. large and use it to wipe the thermal head Cotton swab and alcohol sold separately e Wipe the thermal head with care in the horizontal direction 6 Insert the ink ribbon cassette along the guide rail until a click sound is heard followed by closing the printer door 40 Maintenance Servicing Based on Print Output Colors Appear Faded or Dirt is Conspicuous Clean the cleaning roller page 33 Clean the fan filter cs page 34 Clean the card feed roller heating roller page 35 Clean the bobbin holders page 38 Card Jam e Clean the cleaning roller page 33 Clean the card load roller page 34 Error During Writing to or Reading of Magnetic Stripe Card e Clean the magnetic head t page 37 Lines Appear on Card after Printing e Clean the thermal head page 39 41 Troubleshooting When an Error Message is Displayed e Check the error code and error code number displayed on the operation panel Error Code Error Codes Number List of Error Codes e Click on an error code below to jump to the page with the corresponding error descriptions 44 page 43 90 page 42 91 page 42 92 page 42 93 t page 42 94 t page 42 95 page 42 A1 c page 42 A2 t page 42 A8 t page 42 AB c page 43 AC
18. set to Fine However printing time required will be longer than the Standard setting e UV Level 3 2 1 0 1 2 3 For setting the UV ink density level Selecting a larger value increases the density level During UV printing card bend may increase if the card has a low heat resistance or in an environment with high temperature e PO Level 3 2 1 0 1 2 3 For setting the density level of the peel off ink Selecting a larger value increases the density level Retransfer e Displays the retransfer mode settings Settings Temp Level 2 1 0 1 2 For setting the retransfer heating roller temperature Selecting a larger value increases the temperature Retransfer may fail depending on the card used If retransfer fails raise the setting to the next higher value A higher retransfer heating roller temperature helps to enhance the card retransfer performance but the stronger heat may cause the card to deform more If the printer is not reset after changing the temperature setting temperature is adjusted after the printing operation starts Speed Front 3 2 1 0 1 2 For setting the front side retransfer speed Selecting a larger value increases the speed Retransfer may not be successful on some parts of the card depending on the card used Lowering the setting value helps to enhance the retransfer performance but the stronger heat may cause the card to deform more Speed F UV 3 2
19. the unused portion at the supply side to the other end at the take up side using an adhesive tape while making sure that the joint surface is even Cautions e Do not discard the used retransfer film at the take up side 54 Troubleshooting 7 Press GESE3 E S3 to reset the printer Memo e To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 Unable to Fit Retransfer Film Cassette into Printer e With the printer door closed turn on the power to cancel the transport mode While in the transport mode the retransfer film cassette cannot be installed to the printer with the retransfer film loaded Transport Mode Setting page 27 Unable to Produce Desired Printing Results Lines Appear on Card after Printing e Clean the thermal head page 39 Colors on Card Appear Faded after Printing Clean the cleaning roller page 33 Clean the fan filter ce page 34 Clean the card feed roller heating roller t page 35 Clean the bobbin holders page 38 Peeling Occurs on Card after Printing e Check the retransfer mode settings Overall Printing Quality is Poor Clean the cleaning roller page 33 Clean the fan filter c page 34 Clean the card feed roller heating rol
20. up side using an adhesive tape while making sure that the joint surface is even Cautions e Do not discard the used ribbon at the take up side 52 Troubleshooting 4 Turn the take up side using your hand until the broken portion can 7 Press ERB E to reset the printer no longer be seen e Align the yellow side of the unused portion with the arrow indicated on the label of the cassette 5 Remove any slack in the ink ribbon Memo e To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 6 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door 53 Troubleshooting 4 Turn the take up side using your hand until the broken portion can Retransfer Film no longer be seen Retransfer Film has Run Out e Replace with a new retransfer film page 31 Retransfer Film is Broken e Repair the retransfer film e Align the film side of the unused portion with the arrow indicated on Cautions the label of the cassette e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer St
21. D1 1 When installing the retransfer film make sure that at least three black lines are wound onto the take up side 2 With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it along the three shafts 3 Insert the retransfer film firmly into the bobbin holders with the film set to the far end of the guides e A take up side black e B unused side green Memo e To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 4 Remove any slack in the film 4 Hold the retransfer film cassette 2 Turn the knob in the direction indicated by the arrow Ei 5 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door 32 Maintenance 3 Wash the cleaning roller with water Servicing of Parts e Wash the roller with water and remove any dirt from the surface of the cleaning roller with your finger E Request for routine servicing e In order to prevent printing errors and malfunctions from occurring in advance please request for routine servicing by the servicing personnel For details on servicing please consult our authorized dealers Cleaning Roller e The functi
22. a vacuum cleaner e Hold the filter with your hand to prevent it from being sucked into the vacuum cleaner 4 Set the fan filter 5 Set the filter cover 34 Maintenance Card Feed Roller Heating Roller Cautions 2 Close the printer door 3 Remove the card hopper The color of the printed card may appear faded or dirt may appear conspicuous if the card feed roller or heating roller is dirty Perform cleaning after printing about 1 000 cards If the security lock is on deactivate it After work is complete activate the security lock again Before cleaning the card feed roller and heating roller make sure that you clean the cleaning roller Otherwise dirt on the cleaning roller may be attached to the cleaning card causing its cleaning capability to deteriorate Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors 4 Turn on the power If card jam occurs when the cleaning card is inserted turn off and on the power of the printer Doing so automatically discharges the card Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it 5 Press to set to Cleaning Each cleaning card can only be used once Reusing a dirty card may dirty the roller or cause the printer to malfunction Film Search At After cleaning is complete check to ensure that al
23. ad Roller Fan Filter e Card jams may occur if the card load roller is dirty e The color of the printed card may appear faded or dirt may appear conspicuous if the fan filter is dirty Santon o Perf leani ft inting about 10 000 card e f the security lock is on deactivate it After work is complete SENDING eae reer p yNen ee aoa activate the security lock again Cautions e Start work after ensuring that the power has been turned off e Start work after ensuring that the power has been turned off e After cleaning is complete check to ensure that all dismantled parts e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer may result in malfunction of the printer e For details on separately sold items please consult our authorized Replace the fan filter with a new one after using it for about one year dealers For details on its replacement please consult our authorized dealers I Remove the card hopper I Remove the filter cover located on the side of the printer 2 Apply alcohol sold separately to a wiper sold separately and use 2 Remove the fan filter it to wipe the surface of the card load roller e Wipe while turning the card load roller in the anti clockwise direction 3 Remove any dirt that is attached to the fan filter using
24. after making sure that they are not adhered to each other due to static Power does not Turn On e Is the power switch turned off O position Turn on the power I position e Is the power cord disconnected Plug in the power cord properly e s there electricity supply from the outlet Try connecting another electrical device to the outlet If the device works normally then it could be due to malfunctioning of the printer Please consult our authorized dealers Printing does not Start or Stops Halfway e Is the printer door open Close the printer door properly and reset the printer page 20 e Is the printer connected to a computer Connect the printer to a computer correctly using a USB LAN cable e Is the length of the USB cable too long A USB cable with a length of not more than 2 m is recommended e Are cards set into the printer Set the cards correctly page 29 e s the ink ribbon installed Install the ink ribbon correctly page 30 e s the retransfer film installed Install the retransfer film correctly page 31 e Is the driver for this printer selected Select the driver for this printer 56 Setup Installation and Connection Power Cord Connection I Insert the power cord supplied to the AC inlet at the rear of the Printer Installation printer Cautions e Using the printer in an environment beyond the operating ambient temperature range may result in retransfer or p
25. and the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors 5 Remove any slack in the film 6 Insert the cassette all the way in along the guide rail until a click Do not touch the retransfer face the side that faces outward when sound is heard followed by closing the printer door installed with your hand Touching it may cause printing errors Put on the supplied gloves when handling the retransfer film e The cassette is heavy when the retransfer film is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands e When installing a used retransfer film align the unused side of the film with the arrow indicated on the label of the cassette Improper alignment may result in errors or the print may turn out light e Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film Causing printing errors Cleaning the bobbin holders c page 38 I Open the printer door 2 Press and hold down the cassette button and remove the retransfer film cassette on the left pawg out 3 Cut away the broken portion and attach
26. ards and fire or electric shock may also occur as a result e When a card is jammed remove it according to the procedure described in the Instruction Manual e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel Disclaimer Mi We do not provide compensation for any malfunction during card printing caused by breakdown of the machine ink ribbon defects or card characteristics In addition we also do not provide compensation for insufficient print quality as a general rule Please evaluate carefully beforehand HM Card Material Some card material may not be suitable for printing Using a contact type IC card other than those specified by the dealer may cause damage to the thermal head No compensation is made for the life reduction and fail ures that were caused by unsuitable card material Warp of card or uneven thickness of IC cards even though they are within the tolerance of JIS or ISO standards may not be suitable for printing or feeding For details on the specifications about card material or others consult the dealer in advance WE Version upgrade The following defects may occur as a result of the version upgrade for the firmware of the printer or for the printer driver e Card printing is disabled for the application software that has been used e The operation of the printer or application software becomes unstable e Defects in print result occ
27. ays the magnetic encoder settings Settings e ISO Type Loco Hico For setting the coercivity when writing data to an ISO magnetic stripe card e Retry Count 0 1 2 3 For setting the maximum number of retries when writing to or reading of the magnetic stripe fails Network e Displays the network settings Settings e Printer Name ASCII character strings 10 characters For setting the printer name e Host IF LAN USB For setting the interface If the printer is connected via USB interface the setting switches automatically to USB when initialization starts even if the LAN setting is selected e Pv4 DHCP On Off Setting IP Address Subnet Mask Gateway Efective IP IP Address For setting IPv4 e Pv6 Adrs Config Auto Manual Setting IP Address Prefix Len Gateway Efective IP IP Address1 IP Address2 IP Address3 For setting IPv6 e Session Time Out Off 10 min 20 min 30 min 60 min For setting the session timeout interval e MAC Address Hexadecimal character strings Displays the MAC address e IPSec Mode Off On For setting the availability of IPSec e IPSec Type not Setting Preshard Certificate Displays the method of IPSec authentication Operating the Printer Sequence of Setting Modes e Settings can be viewed on the printers operation panel e Settings can be changed on the status monitor of the computer Setting mode page 15 I Press e Enters the setting mode 2 P
28. cables connected The cables may be damaged while being moved which may cause a fire or electric shock You may stumble over the cable and get injured WDo not move the machine with objects placed on it They may fall on you and hurt you Do not put heavy objects on the machine They may fall on you and hurt you Do not block the vents Heat generated inside the machine cannot escape which may cause a fire HiDo not rest your body on the machine or leave it suspended above the ground The machine may drop causing damage or injury Pay particular attention when there are young children around WBe sure to work with two persons when you unpack move or lift the machine If you work alone you may be injured by the fallen machine or hurt your back by lifting a heavy machine by yourself i inspection Ask you dealer or a qualified person to inspect the machine typically once every two to three years Operating the machine with dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine It will be particularly effective to inspect the machine before wet rainy season Consult your dealer on the costs of inspection Do not place the machine in the following locations Doing so may cause fire or electric shock Places that are highly humid or dusty Places that are exposed to oily smoke or steam such as near a cooking table or humidifier Places
29. ckwise direction while checking the position of the card e Remove the card after it is discharged from the card load slot For single sided printers the card is discharged from the NG card outlet Cautions e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel 5 Restore the jog dial to its original position and install the card hopper Install the retransfer film cassette and close the printer door T Turn on the power Go to step 5 page 50 57 Troubleshooting E if the card is caught in the card feed roller to the left of the i retransfer heating roller Ink Ribbon 1 Turn off the power 2 Check the position of the card 3 Attach the jog dial to the card feed roller shaft Ink Ribbon has Run Out oe e Replace with a new ink ribbon page 30 Ink Ribbon is Broken e Repair the ink ribbon Cautions e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors e Do not touch the inked surface the side that faces outward when installed with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon e The cassette is h
30. cord with products other than this printer Doing so may result in fire or electric shock E When installing or moving the printer hold the bottom handle of the printer with one hand on each side Carrying the printer by its corners or front and back may result in catching your fingers in between the printer and the floor or table Before Use Precautions During Use e Please read through all the following items before using the printer Printer Installation When the printer is not in use it is recommended that you turn off the power and use a cover that is large enough to cover up the entire printer unit e Do not place the printer unit in the following locations Doing so may have adverse effects on the printer Carpeted room Places with a busy flow of people Places where paper corrugated boards etc is handled or stored Places near photocopiers Places exposed to direct sunlight or near a heating equipment such as a stove e Inclined or unstable surfaces e Places exposed directly to cold air such as near an air conditioner outlet or places subject to high temperatures e When installing the printer ensure there is sufficient space around the printer Install the printer by allowing a clearance of at least 20 cm between its sides and surrounding walls Allow a clearance of at least 10 cm between the rear of the printer and the wall When installing or moving the printer hold the bottom handle of th
31. ct to change without prior notice IDExpert and ED secure are registered trademarks of Digital Identification Solutions AG All other trademarks tradenames service names are trademarks or registered trademarks of their respective owners
32. e Ink Ribbon Cassette 4 Guide shaft e Provides guide to the position for installing the cassette 2 Shafts e For installing the ink ribbon 3 Bobbin holder black e For securing the take up side of the ink ribbon 4 Bobbin holder yellow e For securing the unused side of the ink ribbon Before Use Specifications Accessories Products Sold Separately Main Specifications Accessories item Description Please check to ensure that the printer accessories are in place when unpacking the product package Recording Dye sublimation retransfer CD ROM x 1 system Getting started guide x 1 READ ME FIRST LST1013 x 1 Recording 300 dpi Be E density Reproduction 256 levels each for Y M and C gradation 2 levels for Resin K Cleaning Card x 1 Card Stacker x 1 USB 2 0 Cable 2 m x 1 Gloves x 1 Interface USB2 0 Hi speed Full Speed Tweezers x 1 Ethernet 1 OOBASE TX 1OBASE T Operating Temperature 15 C to 30 C Products Sold Separately environment When peel off ink UV ink is used 17 C to 28 C conditions Humidity 35 to 70 No condensation When peel off ink UV ink is used 35 to 60 To purchase these items please consult our authorized dealers Use the retransfer film or ink ribbon within half a year after purchase e Ink Ribbon YMCk 1 000 frames roll Model DIC 10216 Ink Ribbon YMCKk 750 frames roll Model DIC10217 Ink Ribbon YMCK PO 750 frames roll Model DIC10218
33. e Printer Bend Remedy e Displays the bend remedy mode settings Settings e Temp Level 5 4 3 2 1 0 Off For setting the bend remedy heating roller temperature Selecting a larger value increases the temperature If the printer is not reset after changing the temperature setting temperature is adjusted after the printing operation starts e Speed 2 1 0 1 2 For setting the bend remedy speed Selecting a larger value increases the speed Heat Roller e Displays the settings of the Power Saving mode or HR Control mode Settings e Power Saving 5 10 15 20 25 30 45 60 Off unit minutes For setting the time for the Power Saving mode While in the Ready mode if the printer is not operated for a specific time interval the retransfer heating roller bend remedy heating roller and backlight of the operation panel will turn off automatically to save power While in the Power Saving mode Sleeping is displayed To cancel the setting temporarily using the operation panel press CE ESD to reset the printer e HR Control Off On For setting whether to standby the printer by lowering the retransfer heating roller temperature if cards are not printed for 30 minutes or longer The printer will automatically be restored to the original mode during the next card printing but it may take a longer time before the first card is printed Setting e Displays the printer settings e Setting can also
34. e ink ribbon and retransfer film by one image gt Initialize Next Panel OK co oo 21 Operating the Printer Test Print e Prints the printer s built in test pattern or the different settings e The printer unit can be made to run alone when a system error occurs by separating the computer from the printer Test Pattern Types e Test Pattern Prints standard color pattern on a single side of a card e Printer Setting Prints the printer settings e Network Setting Prints the network settings e Lami Setting Prints the laminator settings I Press e A Cleaning message appears 2 Press to set to Test Print e Pressing it each time displays the next setting item gt Cleaning gt e A test pattern selection screen appears 3 Press 4 Press and select a test pattern type gt Test Print Test Pattern Exit fc Ea 22 5 Press EB e Test print starts 22 Firmware Update I Press WEM e A Cleaning message appears kkk Menu 2 Press to set to Download e Pressing it each time displays the next setting item gt Cleaning gt 220 3 Press e A Download Ready message appears indicating that the printer is ready to download data from the computer gt Download gt 2 gt 0 4 Start data download from the computer e A Downloading message appears Downloading Keep Power On Cautions e Do not turn off the power durin
35. e printer with one hand on each side to avoid jamming your hands or fingers E Canceling the transport mode e While in the transport mode during installation the retransfer film cannot be loaded If the printer is turned on without loading the retransfer film a Film Search message appears and the transport mode is canceled E During transport or moving of the printer e Make sure to set to the transport mode Transport Mode Setting t page 27 Precautions on Retransfer Film Ink Ribbon Card E Handling instructions Pay careful attention of the following when handling a printing media retransfer film or ink ribbon or card e Using a deformed or scratched card may cause card feed errors e Touching the printing surface of the printing media or card directly with your hand may cause the print to turn out uneven Foreign particles attached to the printed areas may result in printing voids Install the printing media or card in a clean environment e Use of electrically charged printing media or cards may cause printing errors Do not allow static to occur such as due to cards rubbing against each other e When replacing or replenishing a printing media or card that is stored under a low temperature use after leaving the media or card in the operating ambient temperature of the printer for at least one hour Otherwise condensation may occur causing printing errors or malfunction of the printer E Storage instructions
36. eaning the card feed roller or heating roller e MG Select this value when cleaning the magnetic head Counter Reset e This is used to reset the free counter and error counter Counter Reset page 25 Test Print e Prints the printers built in test pattern or the different settings Test Print s page 22 Settings e Test Print Test Pattern Printer Setting Network Setting Lami Setting Download e Updates the firmware Firmware Update t page 22 Transport Mode e For setting the transport mode Transport Mode Setting page 27 Media e Displays the settings of the printing media Settings e Ink Type YMCK YMCKPO YMCKK YMCKUV Displays the ink ribbon type e Film Type 1000 750 Set according to the type of retransfer film e Card Thickness Standard Thin Set according to the thickness of the card Standard Supports card thickness of 0 76 mm Thin Supports card thickness of 0 25 mm Operating the Printer Print e Displays the printing settings Settings e YMC Level 3 2 1 0 1 2 3 For setting the YMC color density level Selecting a larger value increases the density level e Black Level 3 2 1 0 1 2 3 For setting the K black density level Selecting a larger value increases the density level e Black Mode Standard Fine For setting the printing mode for the K black component If the characters still appear faded after raising the Black Level
37. eavy when the ink ribbon is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands e When installing a used ink ribbon align the yellow side of the unused ribbon with the arrow indicated on the label of the cassette If the position of the yellow side is not properly aligned the print may turn out light e Do not perform any work on the printer door Do not place heavy objects or Turn the card feed roller shaft in the anti clockwise direction apply load on the printer Doing so may damage it while checking the position of the card e During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film causing printing errors Cleaning the bobbin holders t page 38 I Open the printer door e The card is discharged from the card outlet 2 Press and hold down the cassette button and remove the ink ribbon Cautions cassette on the right e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel 5 Restore the jog dial to its original position 6 Install the retransfer film cassette and close the printer door T Turn on the power Go to step 5 page 50 3 Cut away the broken portion and attach the unused portion at the supply side to the other end at the take
38. ed by the arrow Installing the Ink Ribbon Cautions e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors 5 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door e Do not touch the inked surface the side that faces outward when installed gt with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon e The cassette is heavy when the ink ribbon is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands e Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it I Open the printer door 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right 3 Install a new ink ribbon Install while referring to the indication on the label of the cassette f 1 With the inked surface facing outward align the yellow side of the unused ribbon with the arrow on the cassette and unwind it along the three shafts 2 Insert the ink ribbon firmly into the bobbin holders with the ribbon set to the far end of the guides e A take up side black Memo e B unused side yellow To avoid printing errors it is recomme
39. erating status of the connected laminator If a laminator is not connected the counter is displayed I Press e A Cleaning message appears 2 Press to set to Setting e Pressing it each time displays the next setting item 3 Press e A Display message appears 4 Press e A Mode message appears 5 Press CEEB e Enters the settings change mode 2 Q2 6 Press and select a setting 7 Press E to confirm the setting Pressing KJ confirms the setting and returns you to the previous screen 8 Press to exit the setting mode e Pressing it each time displays the setting item on the next higher level 23 Operating the Printer 6 Press Counter Setting e Enters the settings change mode e This is used for setting the type of counter displayed on the TTE operation panel Total Cnt Counter Types e Total Cnt total counter TD O D Displays the total number of cards that are correctly printed e Head Cnt head counter Displays the total number of printed sides for the same head e Free Cnt free counter Displays the number of cards that are correctly printed This number 8 Press E53 to confirm the setting can be reset e Cleaning Cnt cleaning counter 7 Press and select a setting Pressing ES confirms the setting and returns you to the previous screen Displays the number of cards that are correctly printed after the last cleaning 9 Press to exit the setting mode e Error C
40. ette Ink Ribbon Ink Ribbon has Run Out e Replace with a new ink ribbon Cautions f the security lock function is turned on turn off the function from the 1 With the inked surface facing outward align the yellow side of the computer to unlock the printer After closing the door turn on the unused ribbon with the arrow on the cassette and unwind it function again from the computer along the three shafts e Stand the cassette on a flat surface as illustrated in the diagram 2 Insert the ink ribbon firmly into the bobbin holders with the ribbon Avoid doing so on the floor as dust attached to it may cause printing set to the far end of the guides errors e A take up side black r na 1 A e w Dh e B unused side yellow Al e Do not touch the inked surface the side that faces outward when installed with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon e When installing a used ink ribbon align the yellow side of the unused ribbon with the arrow indicated on the label of the cassette If the 4 Remove any slack in the ink ribbon position of the yellow side is not properly aligned the print may turn Hold the cassette out light 2 Turn the knob in the direction indicated by the arrow e The cassette is heavy when the ink ribbon is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands
41. g data download from the computer Doing so may damage the printer firmware and cause malfunction e A Download Ready message appears when data download from the computer is complete gt Download meaty 5 When Download Ready appears press 6 When the Please Power Off message appears turn off the power e The firmware is updated after the power is turned on again Operating the Printer E If download fails and printer cannot be started up e f download of the printer firmware fails the printer may not be able to start up when it is rebooted When this occurs download the firmware again according the following procedure C Turn on the power while holding down the operation button center e A SBP2 Running message appears indicating that the printer is ready to download data from the computer 2 Start data download from the computer e A Downloading message appears e A SBP2 Running message appears when data download from the computer is complete 3 When the SBP2 Running message appears turn off the power e The firmware is updated after the power is turned on again Display Mode Setting e This is used for setting the information to be displayed on the operation panel Settings Counter Displays the counter preset in Counter setting e Laminator State Displays the op
42. gs to our company Reprint and duplicate of this manual in part or full without the prior consent of our company is strictly prohibited e Product names of other companies described in the manual are the trademarks or registered trademarks of the respective companies Symbols such as and are omitted in this manual e Designs specifications or other details described in this manual may be modified for improvement without prior notice e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system and Microsoft Windows 2000 operating system are represented as Windows 7 Windows Vista Windows XP and Windows 2000 respectively in this manual e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Awww openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Precautions Safety Precautions e Please read through all the following items before using the printer Graphical Symbols e A number of graphical symbols are used in this manual as well as on the printe
43. he card will cause the printer to malfunction Be sure to remove the card then press WAS e An Initializing message appears and initialization of the printer starts Initializing 50 Troubleshooting E if the card is inside the printer unit e f the card is not drawn into the card feed roller and is left inside the printer use the tweezers supplied to remove the card 1 Turn off the power 2 Check the position of the card that is left inside the printer p kat Le ae j 3 Pick up the card using the tip of the tweezers supplied e Be careful not to drop the card inside the printer 4 Pull out the card slowly Cautions e The card may be very hot Be careful not to burn your fingers when removing the card e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel Memo Example of how to pick up the card Ay e Pick up the card by following the diagram above 5 Install the retransfer film cassette and close the printer door 6 Turn on the power Go to step 5 page 50 2 Check the position of the card 3 Attach the jog dial to the card feed roller shaft and cleaning E if the card is caught in the card feed roller to the right of the retransfer heating roller 1 Turn off the power and detach the card hopper roller shaft Turn the card feed roller shaft and cleaning roller shaft in the clo
44. he computer After loading the card turn on the function again from the computer Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards To prevent card jams from occurring limit the number of cards stored in the card hopper at any time to about 100 pieces regardless of the card thickness When using new cards set them after making sure that they are not adhered to each other due to static Align the cards before setting them in the printer Otherwise the card hopper cover may not close properly and this may damage the printer Printing the card on the side with the magnetic stripe may cause printing errors or damage to the card s functions If you want to do so please consult our authorized dealers in advance To set cards with both functions magnetic stripe and contact IC follow the procedure for setting the contact IC card Set the card hopper knob to OPEN Setup 3 Align the orientation of the cards and set them in the printer E Adjusting card thickness E Magnetic stripe cards e The thickness of a card that is adjustable is between 0 25 mm and e Set the card with the magnetic stripe facing upward and toward 1 00 mm the printer or facing downward and toward you This is adjusted to a thickness of 0 76 mm by default 1 Set the card hopper knob to LOCK E ISO contact IC cards e Set the card with the Contact IC termi
45. he machine The liquid or metal entering into the machine acts asa conductor causing a fire or electric shock If liquid or metal went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous WDo not place the machine on a rickety table or slanting places The machine may fall out of the table or fall over which may damage the machine or injure you If the machine is damaged by falling or turnover immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous HDo not wet the machine with water Using the machine at a place where water splashes on the machine or wetting the machine with water applying throwing or spilling water over the machine may cause a fire or electric shock If water entered into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous HiDo not touch the machine with wet hands Touching the machine with wet hands may cause an electric shock HDo not use the printer when cards are jammed inside Cards may not be discharged correctly such as when the retransfer setting for the card is inappropriate Stop using and remove the jammed cards immediately Otherwise you may have problems removing the cards a
46. he power again If the same problem recurs turn off the power and consult our authorized dealers Cam Error C1 Cam Error C1 A heating roller operation error has occurred Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers HR Overheat C2 HA Overheat cz e The temperature of the bend remedy heating roller or retransfer heating roller is too high Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers Hardware D8 Hardware De e A hardware error has occurred during initialization Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers TR Overheat FO TR Overheat Fo e The temperature of the retransfer heating roller is too high Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers TR Heater F1 TA Heater Fi e The retransfer heating roller is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers TR Thermister F2 TR Thermister e The retransfer heating roller thermistor is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers RR Overheat F3 RA Overheat F3 e The temperature of the bend remedy heating roller is too high Turn off a
47. heavy objects or apply load on the printer Doing so may damage it I Open the printer door 5 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door 2 Press and hold down the cassette button and remove the retransfer film cassette on the left 3 Install a new retransfer film Install while referring to the indication on the label of the cassette 1 When installing the retransfer film make sure that at least three black lines are wound onto the take up side Cautions e While in the transport mode the retransfer film cassette cannot be installed to the printer with the retransfer film loaded With the printer door closed turn on the power to cancel the transport mode Transport Mode Setting page 27 59 Setup 6 Press ESB to reset the printer Door Open Total a Memo e To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 60 Setting Cards The card hopper is able to store up to about 200 cards with a thickness of 0 76 mm Cautions Get ready cards that are designated by the authorized dealer If the security lock function is turned on the card hopper will be locked Turn off the function from t
48. ington locks can be installed Left 4 Card outlet e Outlet for discharging the cards 2 Card stacker supplied attachment slot e For installing the supplied card stacker 3 Infrared window e Sends or receives data via infrared communication by connecting with an external unit 4 Handle e Hold this area when moving the printer Before Use When Printer Door is Open Retransfer Film Cassette 4 Card feed roller shaft e When a card jam occurs attach a jog dial to turn the card feed roller 2 Card turn over unit shaft 1 Bobbin holder black When a card jam occurs attach a jog dial to turn the card turn e For securing the take up side of the retransfer film over unit 2 Guide shaft 3 Cleaning unit e Provides guide to the position for installing the cassette e Removes dust or dirt attached to the card 3 Shafts Cleaning roller shaft e For installing the retransfer film e When a card jam occurs attach a jog dial to turn the cleaning Bobbin holder green roller 6 e For securing the unused side of the retransfer film Ink ribbon cassette e For installing the ink ribbon 6 Jog dials e For removing jammed cards by turning it after it is detached from the printer unit and attached to the shaft 7 Retransfer film cassette e For installing the retransfer film Cassette buttons e Press these buttons in order to pull out the ink ribbon cassette or retransfer film cassett
49. l dismantled parts otal are restored to their original positions Failure to restore the parts ED lt amp may result in malfunction of the printer For details on separately sold items please consult our authorized o O dealers Open the printer door Press and hold down the cassette button and remove the retransfer film cassette on the left 6 Press to set to Rollers gt Cleaning gt Cc O Cc 7 Press EJ e A Film Checking message appears followed by a Cleaning Start OK message 8 Peel off the backing paper from the cleaning card sold separately 3S Maintenance 9 Press ED 12 After the cleaning card is discharged turn off the power install the retransfer film cassette close the printer door and install the card hopper e A Cleaning message appears gt gt Cleaning Start OK Gam g gt 09 Cautions e f the retransfer heating roller is hot a HR is too hot message will be displayed Turn off the power and perform cleaning after the retransfer heating roller has cooled down completely gt gt Rollers HR is too hot go Nex 10 insert the cleaning card sold separately within 20 seconds e The roller draws in the card and cleaning starts automatically e A Cleaning Start OK message appears after the card is discharged To turn on the power again do so after an interval of at least 10 seconds Cautions Insert the card within 20 seconds after pres
50. ler ts page 35 Clean the bobbin holders page 38 Is the printing face of the card dirty Use a clean card Card is Printed in a Single Color e Is the print setting set to single color printing e Is the software application setting set to single color printing Check the print settings Strange Characters or Images are Printed Is the driver for this printer selected on the computer Select the driver for this printer e Is the USB cable connection loose Plug in the USB cable properly Retransfer cannot be Performed Successfully Is the printing face of the card dirty Use a clean card e Is the surrounding temperature or card surface temperature too low Use the printer when the surrounding temperature is sufficiently high e Is the retransfer speed setting value too high Set to a value that is smaller than the standard value 2 i e between 1 and 3 e Is the temperature of the retransfer heating roller too low Set to a value that is larger than the standard value 1 i e 2 55 Troubleshooting Printer not Operating as Desired Card is not Fed into the Printer Is the card load roller dirty Clean the card load roller page 34 e Is the cleaning roller dirty Clean the cleaning roller page 33 Is the card thickness correctly adjusted Check the adjusted card thickness page 61 e Are the cards adhered to one another When using new cards set them
51. lished W Security lock status e Locked a b e Unlocked 13 Operating the Printer WE Downloading Operation Panel Operation Display Downloading Background color Changes according to the printer s operating status e During startup Bright green WE Magnetic encoding in progress e Under normal circumstances Sky blue During initialization using GEE during test printing using the operation panel cleaning and downloading Light purple e During error W IC encoding Red MG Encoding W Starting up IC Encoding Boot Up WE Adjusting heating roller to the preset temperature W Initializing Heating Initializing W Retransferring E Preheating Retransfer Preheating W Cleaning E Ready Cleaning Ready W Power Saving mode W Feeding card or discharging NG card Sleeping Moving Printing W Printing W Test print in progress Testing W Loading card Loading 14 Setting Mode e Settings can be viewed on the printers operation panel Settings can be changed on the status monitor of the computer Setting Using the Operation Panel t page 20 Sequence of Setting Modes t page 17 Factory Settings page 19 Cleaning e For setting during cleaning of the card feed roller heating roller or magnetic head Card Feed Roller Heating Roller page 35 Magnetic Head page 37 Settings e Rollers Select this value when cl
52. nal at the rear of the printer and Cable clamp page 8 pass the USB cable through the cable clamp Cautions e As illustrated in the diagram do not pull the USB cable excessively toward the cable clamp Doing so may subject the USB connector of the printer to stress thus resulting in connection problems 2 YE i i ni PELL TTA k 3 Plug the other end of the USB cable into the USB cable connection terminal of the computer 62 Connecting with a LAN Cable Cautions e Plug the LAN cable in correctly and firmly Make use of a shielded LAN cable to avoid any malfunction e f a USB cable is also connected at the same time when the power is turned on priority will be given to USB I Turn off the power of the printer and computer 2 Plug the LAN cable into the LAN cable connection terminal at the rear of the printer 3 Plug the LAN cable into the connection terminal of the hub that is installed on the network that the computer is connected to Connecting Multiple Printers e To connect multiple printer units to one computer via USB assign a different unit number from 1 to 10 to each of the printers Unit Number Setting page 27 e To connect multiple printers to the same network set a different IP address for each printer 63 Digital Identification Solutions AG Teckstrasse 52 73734 Esslingen Germany Phone 49 711 341 689 0 Fax 49 711 341 689 550 Email support digital
53. nal facing upward and toward the rear of the printer or downward and toward the rear of the printer e For single sided printers set the cards with the IC terminal facing down and toward the rear of the printer 4 Install the card hopper cover and set the card hopper knob to LOCK 3 Insert a ballpoint pen into the card separator hole and turn slowly e Adjust according to the range of the card thickness used Memo e f the card cannot be discharged during printing adjust the card thickness by turning the card separator in the clockwise direction by one scale at a time e f two cards are discharged at a time during printing adjust the card thickness by turning the card separator in the anti clockwise direction by one scale at a time 4 Install the card hopper 67 Setup Printer and Computer Connection Connecting with a USB Cable Cautions e While printing is in progress do not turn off the power of the computer or switch it to the sleep or standby mode Doing so may stop the movement of the cards inside the printer e Plug the USB cable in correctly and firmly e Do not connect the cable to the USB connectors on the monitor or keyboard of the computer The printer may not be correctly recognized When using a USB hub make use of one that is directly connected to the computer Turn off the power of the printer and computer 2 Plug the USB cable into the USB cable connection termi
54. nd fire or electric shock may also occur as a result HDo not touch the power plug during electrical storms Lightning may cause an electric shock WiGround the machine with the attached electric cord when connecting it to the utility outlet Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails WDo not put your head or yourself into the packaging bag Do not play with the packaging bag You may suffocate yourself Give close attention to small children who may want to play with the packaging bag WDo not use the machine while it has a fault Do not use the machine while it has a fault as this may cause a fire or electric shock Immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous MiKeep the mounting part of a cardiac pacemaker away from the machine Radio waves used by the RF ID function inside the printer system may affect the operation of the cardiac pacemaker Before Use Caution CAUTION HiPull out the power plug before cleaning the machine This is for preventing electric shocks WPull out the power plug when you won ft use the machine for a prolonged period of time to assure safety Remove the power plug from the outlet for safety when you won ft use the machine for a long time HDo not move the machine with the power cable and other electric
55. nd on the power again If the same problem recurs turn off the power and consult our authorized dealers RR Heater F4 RA Heater e The bend remedy unit is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers RR Thermister F5 RA Thermister e The bend remedy heating roller thermistor is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers Overcool F6 Overcool F e The operating ambient temperature of the printer is too low Check the temperature If the same problem recurs within the range of operating ambient temperature turn off the power and consult our authorized dealers Head Overheat F8 Head Overheat e The temperature of the thermal head is too high Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers Power Intrpt C3 Power intrpt e An instantaneous interruption is detected Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers 43 Troubleshooting Cards Cards have Run Out e Replenish the cards page 29 Card Jam e Error codes are displayed on the operation panel according to the location of the card jam e Check the error code and remove the card according to the corresponding procedure Cautions e f
56. nded that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette page 21 58 Setup 2 With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it along the Installing the Retransfer Film three shafts Cautions SsMHH_ 3 Insert the retransfer film firmly into the bobbin holders with the film e Stand the cassette on a flat surface as illustrated in the diagram set to the far end of the guides Avoid doing so on the floor as dust attached to it may cause printing e A take up side black errors pene e B unused side green A 1S e Do not touch the retransfer face the side that faces outward when installed with your hand Touching it may cause printing errors Put kin on the supplied gloves when handling the retransfer film e The cassette is heavy when the retransfer film is loaded To prevent 4 Remove any slack in the film the cassette from dropping during handling make sure to hold it with 4 Hold the retransfer film cassette both hands 2 Turn the knob in the direction indicated by the arrow When installing a new film make sure that at least three black lines are wound onto the take up side Insufficient winding may cause the printer to malfunction e Do not perform any work on the printer door Do not place
57. near a heating equipment Places that are subject to water droplet condensation such as beside a window Also placing it at a place that is exposed to direct sunlight may result in deterioration of the cabinet WHoid the body of the power plug when pulling it out Do not pull out the plug by holding the cable The cable may be broken or damaged which may in turn cause a fire or electric shock Do not touch the power plug with a wet hand You may get an electric shock WDo not lay the power cable near the heating equipment The covering of the cable will melt due to heat from such equipment which may cause a fire or electric shock WThe heat rollers and adjacent areas become hot during operation Be careful not to touch the heat rollers and adjacent areas when replacing the ink ribbon or retransfer film or remove jammed cards Wait until the heat rollers get cooled down to prevent burns W Be careful not to catch your fingers in the card bracket of the card hopper printer door and others Do not catch your fingers when replenishing the cards attaching the ink ribbon and retransfer film or when removing the card from the card hopper It may cause injury E Be sure to use the power cord supplied with this printer Using a power cord that is of a different voltage or a damaged power cord will result in fire or electric shock Mi The power cord should be used only with this printer Do not use the power
58. ng the card turn on the function again from the computer e Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards e To prevent card jams from occurring limit the number of cards stored in the card hopper at any time to about 100 pieces regardless of the card thickness e When using new cards set them after making sure that they are not adhered to each other due to static e Align the cards before setting them in the printer Otherwise the card hopper cover may not close properly and this may damage the printer e Printing the card on the side with the magnetic stripe may cause printing errors or damage to the card s functions If you want to do so please consult our authorized dealers in advance e To set cards with both functions magnetic stripe and contact IC follow the procedure for setting the contact IC card 4 Install the card hopper cover and set the card hopper knob to ether sina ain ee LOCK E ISO contact IC cards e Set the card with the Contact IC terminal facing upward and toward the rear of the printer or downward and toward the rear of the printer e For single sided printers set the cards with the IC terminal facing down and toward the rear of the printer I Set the card hopper knob to OPEN 29 Replacement 3 Install a new ink ribbon Install while referring to the indication on the label of the cass
59. nt error counter e Pressing it each time displays the setting item on the next higher Displays the number of cards that are not correctly printed This level number can be reset IT Press e A Cleaning message appears m O 2 Press to set to Setting e Pressing it each time displays the next setting item gt Cleaning gt Cy Co O 3 Press GIG e A Display message appears gt Setting gt C O CD 4 Press EIB e A Mode message appears gt gt Display gt 2 Q2 5 Press to set to Counter 24 Operating the Printer Counter Reset e This is used to reset the free counter and error counter I Press e A Cleaning message appears 2 Press to set to Counter Reset gt Cleaning gt 3 Press EJ e Resets the free counter and error counter gt Counter Reset OK ene e Select Free Cnt or Error Cnt for Counter setting E Checking reset Contrast Setting e For setting the contrast of the operation panel display Settings e 3 2 1 0 1 2 3 Selecting a larger value increases the contrast I Press e A Cleaning message appears Menu 2 Press to set to Setting Pressing it each time displays the next setting item gt Cleaning gt gt 20 3 Press e A Display message appears gt Setting gt 4 Press e A Mode message appears gt gt Display gt 5 Press to set to Contrast e Pressing it each
60. nter 5 Press GES3 ESS3 to reset the printer Door Open D1 Total k k cmm 6 Check to ensure that Film Search is displayed on the operation panel of the printer 7 Press e A Cleaning message appears Film Search A1 Total k k lt gt amp M gt 2U 8 Press to set to Transport Mode e Pressing it each time displays the next setting item gt Cleaning gt 9 Press KJ gt Transport Mode Please Power Off e After setting to the transport mode a Please Power Off message appears 10 Turn off the power and install the cassette Cautions While in the transport mode the retransfer film cassette cannot be installed to the printer with the retransfer film loaded E Canceling the transport mode e With the printer door closed turn on the power to cancel the transport mode 28 Replacement 3 Align the orientation of the cards and set them in the printer Cards E Magnetic stripe cards Set the card with the magnetic stripe facing upward and toward the printer or facing downward and toward you Cards have Run Out e Replenish the cards e The card hopper is able to store up to about 200 cards with a thickness of 0 76 mm l Cautions e Get ready cards that are designated by the authorized dealer e f the security lock function is turned on the card hopper will be locked Turn off the function from the computer After loadi
61. nvironment roller is fastened to a safe position Settings Cautions e No 1 No 10 e Make sure that you set to the transport mode when transporting or moving the printer Failure to do so will cause the printer to 1 Press EAD malfunction e A Cleaning message appears 1 Open the printer door Ready Total kkk lt gt amp Em 2P 2 Press to set to Setting e Pressing it each time displays the next setting item gt Cleaning gt 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right to remove the ink ribbon oO O _ 3 Press GHG e A Display message appears gt Setting gt 4 Press to set to Unit No e Pressing it each time displays the next setting item 3 Press and hold down the cassette button and remove the retransfer film cassette on the left to remove the retransfer film gt gt Display gt dD D O 5 Press GEMS e Enters the settings change mode gt gt Unit No 4 Close the printer door 2 0 6 Press and select a setting e You can select the unit number from No 1 to No 10 7 Press E to confirm the setting Pressing K J confirms the setting and returns you to the previous screen 8 Press to exit the setting mode Pressing it each time displays the setting item on the next higher level 9 Turn off the power e The changes to the setting will be reflected when you turn on the power again 27 Operating the Pri
62. on of the cleaning roller is to remove any dirt or dust attached to the card e The color of the printed card may appear faded or dirt may appear conspicuous if the cleaning roller is dirty Card jams may also occur as a result Cautions e f the security lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer e Start work after ensuring that the power has been turned off o f the printer is used every day make sure to clean the cleaning roller daily at the end of the operation e Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e After washing allow the cleaning roller to dry completely before installing it to the printer e Do not wash the cleaning roller with anything other than water e g alcohol e Replace the cleaning unit with a new one after using it for about one year For details on its replacement please consult our authorized dealers e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer 4 Allow the cleaning roller to air dry I Open the printer door 5 Set the cleaning unit and close the printer door e With the roller facing the right insert it all the way in IF Maintenance Card Lo
63. ppears on the LCD panel of Printing a Card the printer start printing Cautions e f you see an Initializing or Preheating message on the LCD panel of the printer this means the printer is not ready yet Printing cannot be performed until a Ready massage appears e Printing the card on the side with the magnetic stripe may cause printing errors or damage to the card s functions If you want to do so please consult our authorized dealers in advance e For printing using application software prepared by the user refer to the instruction manual of the corresponding application Turn on the power 3 Open the application s print settings screen and select this printer in Name e f there are multiple printers select the name of the printer that you want to perform printing on r Print ka Printer Name 35 xi0e300 U1 Yi Properties Status Te Type AdobePS AdobePDF 7 0 J where FILE f Print to file Comment Page range Copies e All Number of copies fi iad Current page f Pages lv Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Zoom Print what Document v Pages per sheet 1 page v Print All pages in range v Scale to paper size No Scaling x Options Conce 12 Operating the Printer Operation Panel Name and Functions of Parts TELE
64. pply side e For attaching the unused side of the ink ribbon 45 NG card outlet e Discharges NG cards such as during card jams Card load roller e Roller for loading cards Before Use Front 1 Operation buttons e For selecting and confirming information on the operation panel 2 Operation panel e Displays the settings operating status and error messages 3 Sliding knob e Opens closes the printer door e Slide it upward and pull toward you to open the printer door 4 Card hopper o For loading cards 5 Printer door 6 Power switch e Turns the power On Off Rear USB cable connection terminal e For connecting a USB 2 0 interface cable 2 LAN cable connection terminal e For connecting a LAN cable 3 Cable clamp e For securing the supplied USB cable Connection page 62 4 AC inlet e For connecting the power cord Right RALLY RL LA LLL A NG card outlet e f acard is left inside the printer when the power is turned on or reset the card will be automatically discharged e Cards in the printer are discharged when an error occurs in the magnetic stripe card or IC card 2 Air suction fan opening e Air inlet of the internal cooling fan 3 Handle Hold this area when moving the printer 4 Filter cover e Cover of the fan filter 5 Security slot e An anti theft device that supports Kens
65. r They are intended to ensure the safe use of this product protect users against safety hazards as well as prevent damage of property Make sure that you read through this manual after gaining a proper understanding of the symbols meaning Z WARNING Wif you ignore the warning with this mark and handle the unit in a wrong way death or serious injuries may occur CAUTION If you ignore the caution with this mark and handle the unit in a wrong way injuries or damages to properties may occur Before Use Warnings WARNING Wif the abnormal phenomena as listed below are seen immediately stop operating the unit Continuing operation may cause a fire or electric shock Smoke or odd smell comes out from the machine Water or metal went into the machine The unit fell to the floor or the cabinet was broken The power cable is damaged exposed lead broken cable etc If you see these phenomena turn off the power pull out the power plug and contact your dealer as soon as possible Do not try to repair it by yourself It is dangerous WDo not remove the screws or disassemble or alter the machine High voltage components are contained in the unit Touching these areas may result in an electric shock Ask your dealer if you want your printer inspected or repaired Do not remove the external covers of the machine You may get an electric shock Do not work on the power cable or give exce
66. ress e Pressing it each time displays the next setting item Pressing displays the setting item on the next lower level Pressing enters the settings change mode Pressing ES confirms or executes the setting J gt Cleaning gt gt Counter Reset ond gt Test Print Test Pattern Next gt Download gt Pressing displays the setting item on the next higher level gt Transport Mode OK gt Media gt gt Print gt gt Retransfer gt gt Bend Remedy gt gt Heat Roller gt gt Setting gt 17 Operating the Printer 18 Operating the Printer Factory Settings WE Media Film Type 1000 Print ee rer C C mw po W Retransfer OOO o O ene C swen e E Bend Remedy OOO o o oe W Heat Roller OOO o oe E Setting Factory Settings mee fiarse C E MG Display W Network Factory Settings HostIE IF IPv4 DHCP eae fo Eroe Races Adrs Adrs Config Auto Pes Pas Pes Session Time Out Setting Link Effective IP 19 Operating the Printer Security Lock Setting Using the Operation Panel e The security lock function can be applied to the printer door and card hopper to prevent opening of the printer door as well as removal of Initialization cards e Whenever the power is turned on cue initialization is performed automatically on the ink ribbon and retransfer film e You can also perform initialization manuall
67. rinting errors Check the Precautions on installation location and Operating environment conditions specifications Precautions on installation location page 6 Operating environment conditions page 10 Ventilation holes for the cooling fan are located at the rear and side of the printer e Install the printer by allowing a clearance of at least 20 cm between its sides and surrounding walls o 2 Plug the power cord supplied into an outlet Memo e Make use of an AVR automatic voltage regulator to prevent any fluctuation in voltage Alternatively an uninterruptible power supply is recommended in case momentary power failure occurs Cautions e Make sure that the power outlet is grounded and used as a dedicated power source for the printer e Plug the power cord of the printer directly to the outlet Do not share the same outlet with other devices e Allow a clearance of at least 10 cm between the rear of the printer and the wall Card Stacker Supplied I Hook the tab on the card stacker to the card stacker attachment slot e Do not place any object on the printer 4 Card outlet 2 Card stacker attachment slot 3 Tab 4 Card stacker Memo e The card stacker is able to store up to about 100 cards with a thickness of 0 76 mm 57 Setup 4 Remove any slack in the ink ribbon Printing Media Hold the cassette 2 Turn the knob in the direction indicat
68. rors may occur if the position is not properly aligned Winding misali gnment Adjust the position with your hands so that the media position is parallel at the take up and supply sides Precautions on Cards e Put on the supplied gloves when handling the cards Direct contact of your hand with the printing surface of the card may result in printing errors E Handling and storage of cards after printing Avoid storing cards at places that are exposed to direct sunlight or subject to high temperature and humidity Discoloration or fading may occur if a card comes into contact with the following chemicals or stationery e Organic solvents including alcohol film cleaner and diazo copies e Files document cases pass holders or erasers made of flexible polyvinyl chloride e Hair wax or cosmetic products E Card types Thin cards and certain card materials may not be suitable for printing using this printer For details on the card material to use and other specifications please consult our authorized dealers in advance Cautions e f the card thickness is not properly adjusted printing error or printer malfunction may occur Adjusting card thickness page 61 E When a card is jammed inside the printer Cards may not be discharged correctly such as when the retransfer setting for the card is inappropriate Stop using and remove the jammed cards immediately Otherwise you may have problems removing the c
69. sesemdcddetacesdnteuddetaenscectedds 13 Setting Mode aaannnnnnnnnnnnnnnnnnnnnnnnnnnrnnnrrnnnrnnnnrnnnnrnnnrennrennne 15 Sequence of Setting Modes ec eeeeeeeeeeseeeeeeeeeeees 17 Factory SS UNS sessed aa 19 SECUN COCK ca E eee eee 20 Setting Using the Operation Panel cccseeeeeeeeeeees 20 Replacement EEN E E E T A PE E E A E 29 Ink PRI OM ccrccateceosusteatpaucswsuecdendencecdesuagnsiaceucseeneeestsnaceeiwanceas 30 Retransier INN tase ds cerese oes ncasedo te poaenedentocaoepascewsedectedecasicee 31 Maintenance EI VICING OF PANS seyeeenccosssetnssiguesnqwanmaacesenrsttstcnsiag iqseeesseenae 33 Servicing Based on Print Output cccseeceeeeeeseeeeeeees 41 Troubleshooting When an Error Message is Displayed c0ccseeeeeeeees 42 CAG T A E A T A A E E A N E 44 OK UO Ol xescedeteecosncendanaumetaes ennta Enine EA E 52 Retransfer Film oceresmacceoreneqennnse cadence edeneaabecnecanonundenssansceneestee 54 Unable to Produce Desired Printing Results 55 Printer not Operating as Desired cccceseeeseeeeeeeeeees 56 Setup Installation ANd CONNECTION ccccseeecceeeeeeeeeeeeeeeseeeeens 57 Printing Media 2s citecisateae stan vacaansaqiienslenascseatoxacancinrentencetenanenan 58 Printer and Computer Connection ccccceeeeeeeeeeeeeeees 62 Before Use About this Manual Contents of this Manual The copyright of this manual belon
70. sing Kaa o After pressing ES the buzzer sounds upon a lapse of 20 seconds and a Jam Hopper error message appears about 10 seconds later Press ESS E to cancel the error When a standard sized card is inserted the card is automatically discharged from the NG card outlet and a Cleaning Start OK message appears 11 Press E23 and insert the cleaning card again e Reverse the adhesive face and insert the card gt gt Cleaning Start OK 36 Maintenance Magnetic Head o f the magnetic head is dirty errors may occur during writing to or reading of the magnetic stripe card e Clean the magnetic head after approximately every 1 000 cards Cautions e f the security lock is on deactivate it After work is complete activate the security lock again e Before cleaning the magnetic head make sure that you clean the cleaning roller Otherwise dirt on the cleaning roller may be attached to the cleaning card causing its cleaning capability to deteriorate e After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer e Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it e For details on separately sold items please consult our authorized dealers e Replace the magnetic head cleaning card accordingly if it has become
71. ssive force on it Do not put heavy objects such as furniture on the cable The cable may be damaged causing a fire or electric shock When you find a defect on the power cable such as exposed lead stop using the unit and consult your dealer WDo not use the machine with the power plug inserted incompletely The machine generates heat due to incomplete contact causing a fire or electric shock Do not put many cords on a single plug socket The power cords also heats up Do not use the machine with dusts piled on the power plug Do not put a metallic material adjacent to the power plug Dusts and metal are conductive causing a fire or electric shock Pull out the power plug from the outlet every six months and clean the dusts piled on the legs and body of the plug WDo not use a line voltage other than instructed Using a line voltage or power supply which is not specified may cause a fire or electric shock HDo not put foreign materials from the openings of the machine e g vents card slots cassette inlet etc Metals flammable things and other foreign materials may cause a fire or electric shock if entering into the machine If these things went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous HDo not put a container with liquid in it or small metal ornaments and the like on t
72. t to Home Pos e f the printer door is opened when a Jam TurnOver error occurs a Please Adjust Turn Unit Pos message will be displayed Remove the jammed card and set the card turn over unit to Home Pos 46 Troubleshooting e Turning the card turn over unit moves the card inside the unit outward Turn the card turn over unit while turning the cleaning Error Code Jam MG 92 roller shaft so that the card is retained inside the card turn over P e Card jam in the magnetic encoder unit unit and set to Home Pos Jam MG 1 Press E E to reset the printer Cautions e When the card turn over unit cannot be turned do not turn it forcibly with the jog dial Doing so may cause the card turn over unit to malfunction Turn the cleaning roller shaft in the clockwise direction 9 D D D e The card is discharged from the NG card outlet 5 Remove the card after it is discharged from the card load slot Cautions e f the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel Go to step 8 c page 46 47 Troubleshooting Error Code Jam Transfer 93 e Card jam in the card feed roller Jam Transfer 1 Press GEEG3 ESS3 to reset the printer 2 0 e The card is discharged from the NG card outlet 48 E if the card cannot be discharged 1 Turn off the power and detach the card hopper 2
73. the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel e f the security lock is on deactivate it After work is complete activate the security lock again e Do not apply excessive force on the card hopper Doing so may damage it e Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards Error Code Jam Hopper 90 e Card jam near the card hopper and cleaning roller Jam Hopper Detach the card hopper cover and remove the unused cards If the card cannot be removed by hand t page 44 3 Return the unused cards to their original position 4 Install the card hopper cover 44 E If the card cannot be removed by hand Press E E to reset the printer gt 0 9 e The card is discharged from the NG card outlet Go to step 3 page 44 If the card cannot be discharged page 45 Troubleshooting E if the card cannot be discharged 4 Turn off the power Error Code Jam TurnOver 91 2 Open the printer door and check the position of the jammed card e Card jam near the card turn over unit Jam TurnOQver I Turn off the power 2 Remove the card hopper Turn the cleaning roller shaft in the clockwise direction while checking the position of the card 5 Remove the card after it is discharged from the card load slot Cautions
74. time displays the next setting item 25 Operating the Printer 6 Press e Enters the settings change mode gt gt gt Contrast 7 Press and select a setting 8 Press E53 to confirm the setting Pressing ES confirms the setting and returns you to the previous screen 9 Press to exit the setting mode e Pressing it each time displays the setting item on the next higher level 26 Buzzer Setting e For setting whether to sound the buzzer when an error occurs or when settings are changed Settings e On turns on buzzer sound Off turns off buzzer sound I Press e A Cleaning message appears i Menu enu 2 Press to set to Setting e Pressing it each time displays the next setting item gt Cleaning gt gt 20 3 Press e A Display message appears gt Setting gt 2 Q 4 Press to set to Buzzer gt gt Display gt dD D O 5 Press QERB e Enters the settings change mode gt gt Buzzer 6 Press and select a setting 7 Press EZ to confirm the setting Pressing KJ confirms the setting and returns you to the previous screen 8 Press to exit the setting mode e Pressing it each time displays the setting item on the next higher level Operating the Printer Unit Number Setting Transport Mode Setting e For setting the printers unit number according to the USB e When transporting or moving the printer ensure that the heating e
75. urity lock function is turned on turn off the function from the computer to unlock the printer After closing the door turn on the function again from the computer e Start work after ensuring that the power has been turned off e Stand the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it Touching the thermal head with your body electrostatically charged may cause damage to the head Make sure that you touch the metallic part of the printer before commencing work Pay attention to prevent metallic objects from knocking against the thermal head Doing so may damage it After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to restore the parts may result in malfunction of the printer For details on separately sold items please consult our authorized dealers I Open the printer door 2 Press and hold down the cassette button and remove the ink ribbon cassette on the right 39 Maintenance 3 Press and hold down the cassette button and remove the retransfer 5 Insert the retransfer film cassette along the guide rail until a click film cassette on the left sound is heard f em gt zi gt m 4 Apply alcohol to a cotton swab
76. urs e Print color or shade differs e The performance of reproducing fine letters chang es e Others Be sure to retain a copy of the current version when performing version upgrade Reinstall the previous version immediately if these problems occur We are not liable for any damage such as defective cards or interruptions during printing as a result of the version up grade Before Use Name and Functions of Parts Internal Mechanism Diagram 4 Card feeder unit e This is the roller for feeding cards 2 Bend remedy unit optional e Corrects bending of the card after retransfer 3 Retransfer heating roller e Transfers images printed on the retransfer film to the card 4 Non contact IC encoder optional e Writes data to a non contact IC card 5 Contact section of contact IC encoder optional e Writes data to a contact IC card 6 Magnetic encoder optional e Writes data to a magnetic stripe card T Card turn over unit double sided printer only Inverts the card Cleaning roller e Removes dust or dirt attached to the card Card hopper e For loading cards Retransfer film take up side e For attaching the take up side of the retransfer film 4D Retransfer film Supply side e For attaching the unused side of the retransfer film 42 Ink ribbon take up side e For attaching the take up side of the ink ribbon 43 Thermal head Prints images on the retransfer film Ink ribbon su
77. y using the operation button on the operation panel I Press e An Initialize OK message appears e The lock can be turned on off using the status monitor on the computer 2 Press GJ e An Initializing message appears and initialization of the printer starts 20 Operating the Printer E Initializing printer after feeding by two images Initializing Printer When Installing the Cassette Press to set to 2 nd Panel OK Memo When detaching the ink ribbon cassette or retransfer film cassette from the printer body dust may adhere to the ink ribbon or retransfer film Errors such as discoloring may occur depending on the size of the dust particles To avoid these problems it is recommended that you forward by one or two images after installing the cassette IT Press e An Initialize OK message appears Press EJ e An Initializing message appears and the printer is initialized after feeding the ink ribbon and retransfer film by two images gt Initialize 2 nd Panel OK Ex 0 gt 2 E Initializing printer without feeding the image Press EJ e An Initializing message appears and initialization of the printer starts gt Initialize am cc E Initializing printer after feeding by one image Press to set to Next Panel OK gt Initialize Press EJ e An Initializing message appears and the printer is initialized after feeding th
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