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Digital Menu System Setup Guide

1. Refresh Rate 60 Hertz Color C cti l olor Correction eg KIG Ae Hot Keys C 180 intel 2 Perform the same function in the Monitor tab 3 Click on the apply button to save the settings The display s will change orientation at this point t Windows Emp PO SReaay a Digital Menu amp Marketing System Setup Guide 22 NOTE Now the resolution will reverse from for instance 1920x1080 to 1080x1920 Set the menu boards up in RES with these resolution settings in mind 4 A confirmation box will provide 15 seconds to confirm these settings Click on OK in this box within the 15 second time period or the display settings will revert back to the original settings and these steps will have to be performed again Section 3 RES Extended Desktop Setup To setup the RES 4 7 and higher Menu Board Viewer to work in Extended Desktop mode the Menu Board Viewer registry settings must be set First set the DDC for Extended Desktop as outlined in Section 2 This section only applies if RES 4 7 and higher is being used and redundancy is being implemented in a given installation The Menu Board Viewer Registry settings HKLM Software Micros 3700 Menu Board are 1 Resolution String in format cx cy Used to display Menu Board Viewer in a window that can span multiple monitors EJ Registry Editor l 3 DigitalPersona A Name Data is iDefau value not se 4 Gemplus ab Default val t set n J Her
2. micros systems Inc Digital Menu amp Marketing System Setup Guide BURGER DIGGITY AND FRIES DOG 1 _ Pa BUNCH 0 BURGERS pen yy COMBO ka 4 4 om Se a 3 50 4 35 a i eee DOGS 4 PILE OF A Sa D yA BURGER See ek AND SOMEFRIES 4 va A we y Ay w a 6 00 4 50 4 50 TACO DUO NIFTY NACHO PU 5 6 Combe 7 NCHY 8 CHICKEN EIT ILE S FINGERS The information in this setup guide relies on the manufacturer installation manuals to install the display mounts and hang the displays but recommends specific methods of positioning the DDC and cables to provide access for service This document is not intended as an alternative to the installation instructions that accompany the individual hardware components but rather a supplement Declarations Warranties Although the best efforts are made to ensure that the information contained in this manual is complete and correct MICROS Systems Inc makes no warranty of any kind with regard to this material including but not limited to the implied warranties of marketability and fitness for a particular purpose Information in this manual is subject to change without notice MICROS Systems Inc shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Trademarks MICROS is a registered trademark of MICROS Systems Inc National Semicon
3. Single Display C Notebook C Monitor Display Settings C Digital Display Display Devices Multiple Display C Twin Primary Device OLOTE Intel R Dual Display Clone Extended intel Desktop Color Correction Secondary Device Monitor Digital Display Notebook Digital Menu amp Marketing System Setup Guide 5 Select the Display Settings tab on the left 6 On the Digital Display tab at the top be sure the Color Quality is 32 Bit 7 For Screen Resolution select 1920 x 1080 a This is the native resolution for the NEC displays If this setup is being performed on a different monitor this resolution may not be available d Digital Display 4 Monitor MTS color Quality 32 Bit Rotation i M Enable Rotation Display Settings Screen Resolution 1920 x 1080 v o Refresh Rate Color Correction 90 rN C 270 Hot Ke a3 180 x 1400 x 1050 in tel x Advanced Settings w is Ov 8 Select the Monitor tab at the top and follow steps 6 amp 7 again to set the VGA output 9 Click on the Apply button to save your settings 10 A confirmation box will provide 15 seconds to confirm these settings Click on OK in this box within the 15 second time period or the display settings will revert back to the original settings and these steps will have to be performed again Digital Menu amp Marketing System Setup Guide 19 Setting Intel Dual Disp
4. EA EnterpriseOffice f g Gass fF UserData J Microsoft ill gt lt B My Computer HKEY LOCAL MACHINE SOFT WAREIMICROS 3700 MenuBoard Digital Menu amp Marketing System Setup Guide pi gt 24 Section 4 Controller amp Display Redundancy Controller Redundancy Controller redundancy can be accomplished with the combination of the DDC and NEC displays After following the instructions to set the Intel graphics controller and setting RES 4 7 and higher for extended desktop as outlined in section 3 the output from the DVI and VGA port together will be seen by the controller as one continuous image across two displays The content from each controller would be laid out across two displays illustrated below Redundancy would require one controller per display where the controller outputs are cross connected to the display inputs The example below shows a three display setup however other than keeping video cable lengths in mind the number of displays is not really limited Display 1 Display 2 Display 3 DVI a DVI VGA VGA VGA Controller A 7 Controller B Controller C DVI Output VGA Output Controller A s Content DVI Output VGA Output Controller B s Content DVI Output VGA Output Controller C s Content Digital Menu amp Marketing System Setup Guide 25 In the illustration above the primary content DVI output from Con
5. lf the tilt is on the lowest position and both knobs cannot be reached tightening one knob should be sufficient Digital Menu amp Marketing System Setup Guide 11 Locking the Portrait Display QCHIEF The portrait mount can be locked when the tab handle is pushed in to its highest position to hold the bracket on to the mount This lines up the holes on the bracket so that it can be locked As with the landscape mount a hex bolt or similar is recommended to lock the bracket for easier service access When bracket is in closed position use a hex bolt or similar to lock mount Installing and Cabling the DDC Attach the DDC to the L bracket with the supplied screws Position the power supply below the DDC and secure with a tie wrap The figure below shows the DDC and power supply attached to the L bracket When attaching the L bracket to the rail bracket the DDC heat sink should face the wall This places the DDC power switch near the outside edge of the display on the landscape mount relative to where it will be positioned on the display mount Digital Menu amp Marketing System Setup Guide 12 WARNING A proper Windows shutdown to the DDC is required Using the on off switch to shut down the DDC is equivalent to a loss of power This can cause corruption on the CF DDC I O Panel The illustration below shows the DDC power switch DC Input USB and two LAN connectors Be sure to use the LAN 1 conn
6. the top rail acts like a hinge and is still securely suspending the display This creates more space and allows for easy access behind the display to remove the controller More information in the NEC User Manuals The NEC P401 and P461 User manuals can be found on the MICROS Hardware Portal at https portal micros com sites hardware Srdparty Document 2O0Library5 1 P401 P461 odf Useful feature information can be found on the following pages Control Key Lock Mode lock out display buttons Manual Page 9 On Screen Display Controls Manual Page 19 Remote Control ID Function Manual Page 27 Handling of the Address for Operation via a Browser Set IP address Manual Page 33 Troubleshooting Manual Page 34 Digital Menu amp Marketing System Setup Guide 15 Section 2 Setting the Graphics on the Digital Display Controller DDC Graphics Modes There are several options for setting graphics on the DDC including single display modes There are two modes that will allow users to take full advantage of the DDC s capabilities For RES 4 7 and higher Extended Desktop mode will take advantage of RES ability to display information across two displays from one DDC This will allow for redundancy if either a DDC or a display fails RES 4 3 4 6 does not accommodate extended desktop however Dual Display Clone mode will send the same signal out of both of the DDC s video ports allowing for display redundancy Redund
7. 8 in the documentation Place the top hooks on the top rail The lower hooks can rest on the bottom rail if the until it is determined the display is centered on the mount When the display is positioned on the center of the mount gently pull downward on both straps while swinging them inward towards the wall and the bottom hooks will latch onto the lower rail See Figure 9 in the portrait mount installation guide To release the display from the lower rail for installation of the DDC or service access pull down on both straps until the locking mechanism releases and pull out The display will swing out lf necessary adjust the Velcro pull straps so that they do not extend beyond the bottom of the screen Digital Menu amp Marketing System Setup Guide 8 Locking the Landscape Display After the display has been hung lock it in place for theft prevention A locking bracket comes with landscape display mounts It fits on the display side bracket A pad lock is not recommended because it can prevent service access A hex bolt is used by the MICROS contract installer and is recommended After hanging display add security bracket so holes line up Attaching the Cables and Cable Cover to the Portrait Display Place the monitor face down to access the connectors Be careful to protect the face of the monitor Pre install the AC Cable and video cable required for this display A Cable cover single VGA cable is sup
8. Connect the DVI output of the DDC to the display directly in front of it Cable Management The Illustration on the right shows a typical landscape mount configured for redundancy This includes the power protection device and DDC configured with VGA and DVI cabling Be sure to Zip tie all cables as neatly as possible to optimize space behind the displays Enough space is provided behind the display if the cables are managed properly Be sure to position the cables so that the display does not pinch the cables when in the locked position Digital Menu amp Marketing System Setup Guide 14 Service Access Prior to accessing any hardware for service if the display is tilted out reach up and loosen the tilt knobs to move the display into the highest possible position Then tighten the tilt knobs back down for easier access If the knobs can t be accessed follow the procedure below while the display is still tilted out but note that the displays center of gravity will be altered When access is required to service a controller a service technician can pull down on two straps behind a landscape mount or pull down the tab handle on the portrait mount and pull the bottom of the display forward By pulling out on the bottom of the display and letting go of the straps on the landscape mount or pulling the tab handle to the bottom most position on the portrait mount the bottom of the display will rest against the bottom rail while
9. If your customer is using the Intel Dual Display Clone feature in the Setting the Graphics Controller section of this Setup Guide no changes in menu board files would be required Different images would already be received in each display s DVI and VGA ports The Picture in Picture features of the display can be used from the display remote control to split the display if desired See below for details 6 Once the failed display has been serviced replaced follow steps 1 5 of this section to select the file that was originally being displayed Digital Menu amp Marketing System Setup Guide 30 Setting the Display for Picture in Picture Mode To split the display using Picture in Picture mode use the display s remote control to divide the display in to two equal windows s 4 The PIP picture in picture button will activate picture in picture on the display that the remote control is pointed at a STILL Q 1 Press the PIP button four times to get to the PIP mode that splits the display in to two equal size windows 2 Use the Input button to select which input the second half of the display should be receiving video from The input settings will appear on the bottom right corner of the display a Press the button until the input is NEC REMOTE CONTROLLER AU M117 VGA 3 Once the display has video from both ports running use the Change button to reverse the positions of the two pictures if de
10. S P N 700247 059 housing as shown below left Place the two remaining squares on each bracket so that they will line up with the squares on the filter Then attach the power protection device to the brackets Velcro Squares a gt Deore A BH wett PI N a js Folate G7 j Digital Menu amp Marketing System Setup Guide 5 Pre position the power protection device on the bottom rail near the center of the rectangle created by the rails and the wall mount uprights The power protection device is shown installed on the landscape mount left or portrait mount right The power protection device and three way outlet is composed of heavy gauge cable but will fit in the space behind the display This completes installing the landscape or portrait mount and pre positioning the power protection device and DDC rail bracket In the following steps the AC and Video Cable s are pre mounted to the monitor before installation After the display is suspended the DDC is installed and cables attached Attaching the Cables and Cable Cover to the Landscape Display Place the monitor face down to access the connectors and pre install the cables Be careful to protect the face of the monitor Pre install the AC Cable and Video Cable cover cable s required for this display A single VGA is included with the monitor To use a DVI cable recommended for best image order MICROS P N 300107 016 Be sure to secure all vide
11. age is still the same as was on Right Board because it is coming from Controller B The restaurant has the option of using the display s picture in picture mode to split the Right Board s inputs in half and display both the DVI and VGA input This can be easily accomplished with the display remote The images would be compressed to fit the screen as seen above Digital Menu amp Marketing System Setup Guide 27 lf the graphics controller on the DDC is set for Dual Display Clone and the displays are cross connected no change would be required if a display fails Different images would already be received in each display s DVI and VGA ports The display input can then be changed using the remote control or the display can be split using picture in picture mode See the Setting the Display for Picture in Picture Mode portion of this section below to change the display s input setting to receive two inputs at once Using POS Configurator to Move Files Images The following instructions detail how to use RES POS Configurator to change files on the Digital Display Controller in the event of a display failure This applies to RES 4 7 and higher installations where the images have been set for Extended Desktop as outlined in sections 3 and 4 1 In POS Configurator go to the Devices tab and select Menu Board 2 Inthe Menu Board screen go to the Menu Board tab The list of display devices should be visible The Digital Display Controll
12. ancy information is detailed in Section 4 Video Settings on the DDC The factory graphics setting on the DDC is Dual Display Clone meaning that if both DVI and VGA are connected at startup the same image will appear on both displays Depending on what connections are plugged in and what specific displays that they are connected to the graphics controller may read the displays and set itself in a different mode For instance if VGA is the only graphics connection the graphics controller may set itself for Monitor only If the DDC is connected to a lower resolution monitor the graphics setting will lower to that monitor s settings lf DVI is connected and a splash screen appears and then the displays goes blank try connecting to VGA to see if it is reading the VGA connection only The graphics can then be changed as desired using the following instructions IMOPORTANT NOTE It is common to set display settings by right clicking on the desktop selecting Properties using the Settings tab to set the display properties These are Windows graphics settings and WILL NOT WORK to properly set up displays for the MICROS Digital Menu amp Marketing System Please follow the instructions below for stable graphics settings Digital Menu amp Marketing System Setup Guide 16 Setting Extended Desktop To set up the MICROS Digital Display Controller for redundancy the RES v4 7 or higher menu board viewer must be set for Extended Desk
13. ctured below the DDC is mounted to the top rail and hangs below bottom rail When installing two displays side by side positioning the DDC on the outside of the display mount may create easier service access Install the Rail Connectors Landscape Mounts Only The rail connectors MICROS P N 600526 045 are recommeded when installing two or more landscape mounts side by side with no space in between The instructions supplied with the rails describe how to n cai the rail connectors on both the top and bottom rails However because the DDC is suspended from the top rail the rail connector should be used to connect the top rails only Digital Menu amp Marketing System Setup Guide 4 Install the DDC Rail Bracket The DDC mounting bracket MICROS P N 600526 043 consists of two pieces the rail bracket and L bracket Attach the rail bracket to the top rail of a landscape mount left or the bottom rail right of a portrait mount Secure the rail bracket to the rail with the set screws The L bracket and DDC can be installed and cabled after the display is mounted Install the Power Protection Device The power protection mount MICROS P N 600526 044 consists of a pair of hooks and four Velcro squares The hooks allow the power protection device to reside on the bottom rail of a portrait or landscape mount Attach two of the included Velcro squares to the widest points on the rear of the SmartPower filter MICRO
14. ductor is a trademark of National Semiconductor Corporation Geode AMD the AMD logo and combinations thereof are trademarks of Advanced Micro Devices Inc Microsoft Windows and Windows CE are trademarks of Microsoft Corporation in the United States of America and in other countries Adobe Photoshop and FrameMaker are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States of America and or other countries All other trademarks found herein are the property of their respective owners Printing History New editions of this manual incorporate new and changed material since the previous edition Minor corrections and updates may be incorporated into reprints of the current edition without changing the date or edition number Copyright 2010 By MICROS Systems Inc Columbia Maryland USA All Rights Reserved Digital Menu amp Marketing System Setup Guide 2 Table of Contents Section 1 Mounting Digital Menu System Hardware cee 4 Install the Landscape or Portrait Display MOUNTL ccccceceseeeeeeseeeeeeeaes 4 Install the Rail Connectors Landscape Mounts Only cccseceeseeeeeeeees 4 Install the Power Protection Device ccccccceecceeeceeeceeeceeeeeesaueceeeceeeeeeeaes 5 Attaching the Cables and Cable Cover to the Landscape Display 6 Hanging the Display on a Landscape Mount cccccceeeeeeeeeeeeee
15. e Menu Board 3 is highlighted click the button next to the Board HTML field Note that Right Board is the current file that is associated with Menu Board 3 When the window to open a new file appears select the file that is the same as is running on Menu Board 2 which is Center Board Click on the Open button iojxi File Edt Record Help Menu Board Ee OF oy dh ek 3 Menu Board 3 Sart By Number EE EE a eH e Soe BE amp Menu Board Set Menu Board Device Schedules Number Name Menu Board Set 1 Menu Board 1 IMB Set 3 Bosch ELT bd W Aight Board Atm Main HTML Period Open Loak ir O Pages Om GC 2 Menu Board 2 2 Menu Board 3 a Lekt board ntm 2 main htm Right Board htr Par e010 2 51 13 PM E File name Center Board htm Files of type web Page Cancel E Digital Menu amp Marketing System Setup Guide 29 5 Once that file name is on the Board HTML field select Save green check mark LI atx File Edit Record Help Menu Board Ee of A H h 3 Menu Board 3 Sort By Number ld qd gt gt BIES Menu Board Set Menu Board Device Schedules J nma noe fe Meru Bard Set 1 Menu Board 1 IMB Set 3 r 2 Menu Board 2 Board HTML 3 Kenu Board 3 Center Board htm Main HTML Period fi Breakfast S Number of Panels It will take approximately 1 minute for the change to show up on the other display
16. e NEC displays If this setup is being performed on a different monitor this resolution may not be available d Digital Display 4 Monitor a Rotation V Enable Rotation Display Settings Screen Resolution 1920 x 1080 x ca Refresh Rate Color Correction x j Ee x 90 gl C 270 S AMEE Color Quality 32 Bit Hot Ke ys c 480 Advanced Settings 3D Settings 1920 x 1200 wi ay For Intel Dual Display Clone resolution does not have to be set for the secondary display Monitor The resolution of the secondary display will default to the resolution setting of the primary display 8 Click on the Apply button to save your settings 9 A confirmation box will provide 15 seconds to confirm these settings Click on OK in this box within the 15 second time period or the display settings will revert back to the original settings and these steps will have to be performed again Digital Menu amp Marketing System Setup Guide 21 Setting for Portrait Display Orientation First follow the above instructions for your choice of either Extended Desktop or Intel Dual Display Clone 1 After you have completed steps 1 7 above select the display tab On the right there will be a check box for Enable Rotation Check this box and select the 90 radio button Lal Digital Display 4 Monitor le Display Devices Color Quality 32 Bit en v Enable Rotation ol i Display Settings Screen Resolution
17. ector in all configurations the LAN 2 connector is disabled in the BIOS The VGA and DVI connectors and two DB9M COM port connectors are located on the opposite side The COM port connectors are not used Power Switch pc Jack USB x4 LAN 2 LAN1 MICIN LINE OUT 4 1 f Mi f fi HH Hl Hl H uN Wie LOWE CHT Single Display System In a single display system the DDC requires the following connections e DVI or VGA DVI preferred e Network e AC Power Redundant Display System In a redundant controller setup the DDC requires the following connections DVI VGA Network AC Power Digital Menu amp Marketing System Setup Guide 13 To cross connect from the DDC to the displays for redundancy connect the DVI cable to display that the DDC is sitting directly behind Connect the VGA to the neighboring display The display on the end will connect to the first display as illustrated below Display 1 Display 2 Display 3 DVI Ka DVI VGA VGA VGA E O O a Controller A Controller B Controller C If the distance between the first display and the last DDC is greater than 10 feet a 25 VGA cable is available MICROS part 700503 074 If the displays are not butted against one another conduit can be used to conceal the cable 2 diameter conduit should be used at a minimum In a redundant configuration an equal number of displays and DDCs are required
18. ers should be on this list In the example below they are named Menu Board 1 Menu Board 2 and Menu Board 3 E POS Configurator Oj x File Options Totals Help POS Configurator E Sales Employees Cevices pRevenue Center System Reporting Table Management GSS Ordering Module A Network Hode Order Devices Jl Touchscreens amp EDS Bump Bars E Menu Board Fonts B Deien e gt 10 x File Edit Record Help Mo g Menu Board ES St Erk dh Oh 1 Henu Board 1 Sort By Number EEE EE a Eann ols Menu Board Se Device Schedules J e Ware E MeruBoadsa gt feru Board ae 2 Menu Board 2 Board HTML 3 Menu Board 3 Lett Board htr Ei Main HTML main htm Ea Period in 95 AI Day cl Humber of Panels The Manager Joe drar 2010 2 47 26 PM at Digital Menu amp Marketing System Setup Guide 28 3 Highlight the controller that you want to move the image to In the example below it is named Menu Board 3 15 x File Edit Record Help Menu Board ES ER a di amp hk 3 Menu Board 3 Sort By Number ld 4 b gt ble So dh BIFES Menu Board Set Menu Board Device Schedules 1 Menu Board 1 JMB Set 3 i dz J nea Name fe Menu Board Set Board HTML 2 Right Board htm id Main HTML main htm Ei Period fi Breakfast S Humber of Panels 2 2 Menu Ac The Manager Joe 3 22 2010 2 50 02 PM 2 4 Onc
19. ing After a DDC Has Been Replaced When a DDC has been replaced the video cables are connected to the displays note that a display will not automatically see the DVI connection and change to that input Use the display s remote control to select the DVI input Point the remote at the display that you are changing and press the DVI button on the top left of the remote control just below the green Power On button The display will change its input and indicate in its top right corner that it is receiving its video signal from the DVI input Digital Menu amp Marketing System Setup Guide 26 Display Redundancy lf a display fails the image that was being shown on that display can be moved so that it can be viewed on another display This is assuming that the digital display controllers are set in Extended Desktop mode and that all Digital Display Controllers are still functional Left Board Center Board Right Board DVI Output VGA Output Controller A s Content DVI Output VGA Output Controller B s Content DVI Output VGA Output Controller C s Content Using the example above if the Center Board fails the image on that display may be a higher priority than the information on the Right Board RES POS Configurator can be used to push down Center Board menu board file to Controller C see Using POS Configurator to Move Files Images below Now the DVI output on Controller C is the image that was on the Center Board The VGA Im
20. lab Resolution 3840 1080 H InstallShield E E INTEL H E Macromedia E MICROS E3 3700 E 3700d E BSMRPC E CIService E Control EJ ControlPanel EJ DbUpdateServer E es5ops Eg MDs J MenuBoard Ops E POSAFI 4 PRINTAPI E PrintManager H E CAL ES common E E EnterpriseOffice H E ss T UserData E E Microsoft vw gt lt Edit String Value name Resolution Value data 15840 1080 Cancel 5 My ComputertHKEY_LOCSL_ MACHINE SOFT WAREVMICROS 3700iMenuBoard ta Digital Menu amp Marketing System Setup Guide 23 The total native resolution menu board area for extended desktop with NEC displays is 3840x1080 If the customer is not using displays supplied from MICROS you must know the resolution settings of the displays that are being used 2 HideCaption DWORD Set to 1 to hide the title bar of the Menu Board Viewer when used in conjunction with resolution setting s Registry Editor EJ DigitalFersona Name Type Data ue Gemplus lab Default REG Sz value not set 4 ce rer Ne lab Resolution REG SZ 3840 1080 a hee Ip RE HideCaption REG DWORD Ox00000000 0 i E e A Macromedia EL Micros 3700 F a m Edit DWORD Value Gd BSMRPC Value name SEa CIService 7 iy Control HideCaption ControlPanel Value data Base Be A ROY E ps Decimal of 3 MenuBoard fl Ops 3 PRINTAPI o E PrintManager CAL E E Common
21. lay Clone The Intel Dual Display Clone setting will send the same video image out both the DVI and VGA ports of the Digital Display Controller This is advantageous if a display fails and there is a second display If the video output of a Digital Display Controller is going to more than one display there is a choice of which display the video image can be shown on To set Intel Dual Display Clone use the following steps 1 Right click on the desktop and select Graphics Properties Arrange Icons By Refresh Graphics Options New Properties The Intel Graphics Media Accelerator screen will appear 2 Select the Intel R Dual Display Clone radio button NOTE Do not use the Twin video setting It is not well suited for use with digital signage 3 In the Primary Device pull down menu select Digital Display 4 In the Secondary Device Menu select Monitor lt Q Digital Display and Monitor Single Display C Notebook C Monitor Display Settings C Digital Display Display Devices Multiple Display C Twin Primary Device TOC ME Intel R Dual Display Clone Color Correction Extended Secondary Device inte Desktop Digital Menu amp Marketing System Setup Guide 20 5 Select the Display Settings tab on the left 6 On the Digital Display tab at the top be sure the Color Quality is 32 Bit 7 For Screen Resolution select 1920 x 1080 a This is the native resolution for th
22. n 4 Controller amp Display Redundancy cccecceeeeeeeeeees 25 Controler REGEN GAM Cy eas ry tetelet ete ee eet estas 25 Setting Displays Back to Original Setting After a DDC Has Been Replaced 26 DISDIAY CGUNOGN CY cossera dy ce neoetencarecsiecnen 27 Using POS Configurator to Move Files Images ccccseeesseeeeeeeeeeeeeeeeees 28 Setting the Display for Picture in Picture MOde ccccseeeeeseeeeeeeeeeseeeees 31 Digital Menu amp Marketing System Setup Guide 3 Section 1 Mounting Digital Menu System Hardware Install the Landscape or Portrait Display Mount When installing the display mount it is imperative that the mount is anchored to studs at all four mounting points Dry wall can not support the weight of the displays If the studs are too far apart reinforcement is required A pair of 2x4 s running between studs with the display mount attached to the 2x4 s is acceptable Be sure to set the display mounts so that they are perfectly level A crooked display will be evident especially if mounted next to other displays Install the portrait or landscape display mount to a wood studs or concrete wall as described in the instructions provided with each mount If installing multiple landscape displays Rail Connectors are recommended See below When installing the landscape display mount MICROS P N 300264 400 the rails must be offset to accommodate the DDC Digital Display Controller As pi
23. o cables to the display with the jack screws Details on attaching the cable cover can be found on page 13 of the display User s Manual at httos portal micros com sites hardware 3rdparty Document 2O0Library5 1 P401 P461 pdf Digital Menu amp Marketing System Setup Guide 6 The image below shows the display with all cables installed and the cable cover attached Tie wraps are used to bundle excess cable and prevent hanging below the display See the next page attach the upright brackets to the rear of the display Hanging the Display on a Landscape Mount Install the Left Right interface brackets using the 1 2 500 spacers provided in the kit The 1 2 spacers are required to provide service access and improve air circulation behind the display Details for attaching the interface brackets and spacers can be found on page 6 of the landscape mounting bracket installation guide supplied with the mount Instructions can also be found on line at http downloads chiefmfg com MANUALS I MSA_ MTASeries l pdf refer to Figure 5 Digital Menu amp Marketing System Setup Guide I The images below show the required 1 2 spacers installed between the interface brackets and the rear of the monitor Be sure not to pinch any wires when positioning the display on the mount When hanging the display be make sure the interface brackets are located to either side of the vertical supports as shown on the right See Figure
24. ount s installation guide Using the Portrait Upright Brackets When the tab is the lowest position shown on the left the bracket rests against the bottom rail and pushes the bottom of the display outward for service access Moving the tab to the middle position opens the slot and allows the latch to move into place on the bottom rail Push the tab to its highest position as shown on the right and the bracket locks onto the bottom rail A pad lock is not recommended because it can prevent service access A hex bolt is used by the MICROS contract installer and is recommended Digital Menu amp Marketing System Setup Guide 10 Bracket in locked position on bottom Bracket open tay for attachment rail Corward to bottom rail bottom rail Tab in middle position moves bracket onto bottom rail Tab in highest position locks bracket to bottom rail Tab in lowest position for service access Mount can be locked with Hex Bolt Portrait Mount Tilt Setting The portrait display upright brackets can tilt the display for the best viewing angle When the display is hung on the mount reach up and turn the knobs to loosen The knobs will turn in opposite directions When moving the display in to its tilt position use one hand to support the top front bezel of the display to prevent it from tilting forward in a jerking motion When the portrait display is at the desired angle tighten the knobs to lock it down
25. plied with the monitor les required for this display For single display systems DVI is recommended over VGA for better picture quality Be sure to secure the video cable to the display with the jack screws Details on attaching the cable cover can be found on page 13 of the display User s Manual at httos oortal micros com sites hardware 3rdparty Document 2O0Library5 1 P401 P461 pdf Digital Menu amp Marketing System Setup Guide 9 Hanging the display on a Portrait Mount Portrait mounts are similar to landscape mounts in that they require the 12 spacers and use a hook system Install the Left Right upright brackets using the 1 2 500 spacers Details for installing portrait upright brackets mounts can be found on page 6 Figure 5 of the portrait mount installation guide http downloads chiefmfg com MANUALS I MTAPU I pdf Be sure not to pinch any wires when the display is in position When hanging the display in portrait mode be sure that the NEC logo is positioned on the left and the LED indicator is located towards the floor If the display is mounted in the opposite position it will result in damage to the display that will not fall under warranty coverage The portrait upright brackets employ a latching mechanism with three positions A tab located on the bottom of each bracket is used to adjust the latch position as shown on the next page Each position is also illustrated on page 8 of the portrait m
26. seeeeneeeenees 7 LOCKING the Landscape DISPlay urei E Garett Gate eet Garnet 9 Attaching the Cables and Cable Cover to the Portrait Display 00 9 Hanging the display on a Portrait MOUMNT cccceeeeceeeeseeeeseeeeseeeesaeeeeas 10 SING the POF alt UDrQntiBACkKelS snsixcaiuisintat ai ealueaieaicdosiutaiaealeshea taut 10 Portrait Mount Tilt Setting sti gays celtic seat siccaslede stadsteldesiudtriaawsdasasanstavadedsdsed 11 Locking the Portrait Display cccccccccscecseeceeceeeeceeeseueceeeesseeseeeeaeenaees 12 lnstalling and Cabling the DDG szcecce eee ee eseeteeeete 12 GO FANG a a vere sernsa res ah ease rata AT 13 Cable Managem CM tess srtuctencrteeis cntuert cstuetiaereieitacruwet ciel ceted lacuna taeeniens 14 DEI V ICC ACC CSS cassie oe wesc cs oct ede a E E E R 15 More information in the NEC User Manualls cccccsececseeeeeeeeeeeeeeaeeeens 15 Section 2 Setting the Graphics on the Digital Display Controller DDC 16 Graphies MOC Steric ey Pan ag Ren esas Senta oeheenleninsd inne cesuy 16 Video o ettngs on Me DC grata hee ett earn A 16 Seting Extended DESKON cccztcteavereutecwuantuserventuceeuestubacvertesagucreutsaunnivseaveneucnaes 17 Setting Intel Dual Display Clone ccc ecccceececeeceseeceseeeeseeeeseeeeseeeeseeeesees 20 Setting for Portrait Display Orientation irnn n 22 Section 3 RES Extended Desktop Setup cccccccseeeeseeeeeeeeeeeeeees 23 Sectio
27. sired 4 To exit picture in picture mode press the PIP button again and the display will revert back to its primary input Digital Menu amp Marketing System Setup Guide 31
28. top To set the system for Extended Desktop a USB keyboard must be connected to the Digital Display Controller 1 Right click on the desktop and select Graphics Properties Arrange Icons By gt Refresh Paste Graphics Properties Graphics Options gt New gt Properties The Intel Graphics Media Accelerator screen will appear 2 Select the Extended Desktop radio button intel _ Graphics Media Accelerator Driver 24 Digital Display and Monitor for mobile 7 5 Single Display Display D play mewices Notebook Monitor Display Settings C Digital Display Multiple Display Twin Primary Device Hot Keys p Intel R Dual Digital Display Display Clone Color Correction i Extended Secondary Device intel Digital Menu amp Marketing System Setup Guide 17 3 In the Primary Device pull down menu select Digital Display This is the output to the DVI port Intel Graphics Media Accelerator Driver 244 Digital Display and Monitor for mobile i Single Display C Notebook C Monitor Display Settings C Digital Display Display Devices Multiple Display C Twin Color Correction f Primary Device LGE Intel R Dual Bee ct H g Saline Digital Display intel p p intel m Graphics Media me p eee Digital Display and Monitor Scheme Options owmwDoaoe a for mobile
29. troller A would be seen on Display 1 Controller A s secondary content VGA output would be displayed on Display 2 When all systems are operating normally the actual content that would be seen on Display 2 would be from Controller B So each full image goes across two displays however the secondary content VGA output would not be shown because the active video is being received through the DVI port This way if one controller fails the image that is running from the neighboring controller can still be displayed and is exactly the same as what was being received from the controller that failed The display will automatically detect that there is no longer a signal coming in to the DVI port and would look for another signal which would be the VGA signal from the neighboring controller The fail over should take less than 5 seconds When creating images it is recommended that there be a small indicator to show which image they are looking at It could be a small colored block in the corner of the display or a letter such as L for left controller and M for middle or a numbering scheme So if a manager can see a 2 on their 1 display they will know that the controller directly behind the display is not the controller sending the signal to that display A different background color will serve aS a more prominent indicator There is no current provision to serve as an alert when a DDC fails Setting Displays Back to Original Sett

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