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Symphony User Guide

1. Confirm Password Email xxxxxx xxx com Edit the user profile as follows 1 Enter the user name 2 Enter the new password 3 Re enter confirm the new password 4 Enter the email address 5 Click on the SAVE button Remote Control The Remote Control function allows you to view and operate your Symphony from a remote PC or laptop computer In remote control mode you can arm and disarm your system view zone event log information bypass zones and see if you have voice messages For accounts that have more than one Symphony AUI you can select which AUT is to be accessed by using a radio button set When you click on the REMOTE CONTROL button on the main page the Remote Control screen is displayed as follows Connect via 51 Internet Features cont d 52 For your protection enter the password for user rick Password Start session Start the Remote Control session as follows 1 Enter the user name password 2 Click on the START SESSION button NOTE If no password is entered or an incorrect password is entered the screen will display Failed to Validate User Click Try Again To attempt to log in again If the password is accepted the Remote Control of your Console screen is shown with the Home screen of your Symphony displayed Disconnect Click on the buttons of the displayed Symphony screens to operate the system as you would from the S
2. Try Again 9 Press the center of the square If touch screen calibration was successful CALIBRATION SUCCESSFUL is displayed momentarily You are then returned automatically to the Diagnostics screen y 9 Touch Screen Calibration If touch screen calibration was not successful RRS Gie AL Calibration Unsuccessful is displayed momentarily You are then returned automatically to the first Touch Screen Calibration screen NOTE You will progress through the Touch Screen Calibration screens regardless of where you touch To successfully calibrate the touch screen you must press the center of the box on each screen 17 Symphony Setup cont d ACTION SCREEN Diagnostics LCD Display Test Hot Performed Real Time Clock Test Hot Performed Audio Test Hot Performed LED Test Hot Performed Touch Screen Keypad Test Hot Performed P1 Fri 6702 8 55 AM NOTE If no touch is made within 5 seconds No Touch Detected Try Again is displayed in the center of the Touch Screen Calibration screen Touch Screen Calibration Mo Touch Detected Try Again 78 Maintaining Your System Introduction to Maintaining Your System Replacing Batteries In Wireless Sensors Wireless sensors may not have been used in your security system If your system has wireless sensors each wireless sensor in your system has a 9 volt or 3 volt battery The system detects a low battery in any wireless sens
3. FX DELETE USER 1 To delete a user touch the circle next to the Readyto Arm user to be deleted and press the DELETE USER button The User Authorization screen is displayed with the instructions Enter 1 2 J Authorized Code 4 5 6 7 3 el 0 CLEAR Pi Wed 6 5 02 11 21 AM Les 2 Enter your Master code The Confirm Delete screen is displayed Confirm Delete Delete helen User s l User will be deleted from here amp Panel 3 Press the appropriate button The User Setup screen is displayed User Setup linda an ADD NDS En C rickie USER FX DELETE USER 38 User Code Setup Cont d How to Edit a User Edit a user as follows ACTION SCREEN NOTE From the User Setup screen three selections are available add a user edit a user or delete a user User Setup e linda an ADD 7 aR rickie helen Y EDIT USER FX DELETE USER 1 To edit a user touch the circle next to the user to be edited and press the EDIT USER ReadytoAm button The User Authorization screen is displayed with the instructions Enter 1 2 3 Authorized Code 4 5 6 7 3 9 0 CLEAR EM PA Wed 6 502 11 21 AM IL 2 Enter your Master code The User Options screen is displayed Partition fe Pi Master Allow rmiDisarm P from other partitions Mormal Guest Report OpeniCloze NO Access 3 Select whatever options you wish
4. These remains displayed until cleared by disarming the system Fire Protection User Codes The fire protection portion of your security system if used is always on and will sound an alarm if a fire condition is detected Each user must be assigned a name with a corresponding 4 digit user code in order to gain access to various features and functions Through Symphony you may program users to access any and all of the following systems e Fire Burglary e Message Center e Internet Users for the systems are programmed in a central user setup location that provides the specific questions for the user pertaining to each system You may want these users to be the same but there are situations in which you may want a user to have access to one system e g Message Center without having access to another e g the Fire Burglary system Internet Features 12 As a household Internet appliance Symphony provides access to a wealth of information including e News e Sports e Weather e E mail and e Updates of user selectable content such as your horoscope Additionally you may control all of Symphony s functions from any personal computer or laptop that has Internet capabilities including security system functions arming disarming etc and to check to see if you have a voice message System Overview Cont d Message Center Features Message Center is an option available with Symphony which provides you and yo
5. lock appears next to the pressed button to indicate the system is arming 4 A RENE EBS LIE Entry Delay Active e The exit delay time continues to decrement to one T W FE P When this time indicates one the screen automatically changes to indicate the system is Armed and the lock next to the pressed button changes to red The M won CE aj system is now armed in the selected mode S Arm Mult Parttions Tue 6 4 02 10 30 AM Li Armed typical 15 Security System Operation cont d How to Arm Multiple Partitions To arm multiple partitions ACTION SCREEN 1 From the Home screen press the SECURITY button to display the Arming screen NOTE Be sure the Arm Multi Partitions button is checked RY smr WV Arm Multi Partitions MORE R NIGHT p CHOICES me Arm Multi Partitions Tue 6 402 10 35 AM 2 Press the appropriate arming mode button s _ L and when prompted enter the user code authorized to access other partition s 1 EJ 2 FE 3 EH If the user code is accepted the system displays the partitions that the user has access 4 5 6 to NOTE A user may have access to some but 7 g g not all of the available partitions 0 CLEAR EM Pi Tue6 40210 36AM u You have two arming options e To arm one or more partitions highlight the partition s to be armed by touching it on the screen then press ARM SELECTED Press ARM ALL to am all available partitions Tue 6
6. EA Z srt 5 _ K f Ces Cancel Ka Liata Honnu nn nn nnn AMA 16116116 Ed M BE EE 5 EN NHE AA 06 8 MM Ed Ed MI tit B8 OK Clear Cancel 39 User Code Setup cont d ACTION SCREEN 4 Type in the user name and press the OK button The User Options screen is displayed with Enter User Code displayed Partition PA Master pa Normal Guest MO Access jriekie Enter User Code gt 5 Touch the box next to with Enter User Code The User Authorization screen is displayed with the instructions Enter 4 Digits MIELE pea JE JA PA Thu 66 02 10 01 AM Li 6 Enter the 4 digit code for this user The User Options screen is displayed with the users name and code displayed Panel Messages Partition Select the partitions and access level for this M Master user s Mortal NOTE If this user is to have Internet or Sue Message Center access continue to step 7 If a this user is to have security access only press the SAVE button at this time Partition Pa Master Allow ArmiDizarm po from other partitions Mortal Guest Report Open Close MO Access rickie _ SAVE CANCEL EUR 30 User Code Setup Cont d ACTION SCREEN 7 Press the Messages tab on the User Options screen The Messages access screen is displayed Panel Messages Select the Mailbox Order options for this user MailBox Order and select Check for Voic
7. Multi Partitions 2 From the Arming screen press the MORE CHOICES button The More Choices screen is displayed ID F OPERATING EVENT LOGS MOGES en REFRESH WEB 26 Security System Operation Cont d ACTION SCREEN 3 Press the EVENT LOGS button on the More Choices screen The Event Log screen is displayed NOTE While Symphony is requesting and receiving the event log data from the control panel the Event Log screen displays Wait For Event Log To view additional events press the up down arrows to scroll through the event log To view all items press the SHOW MORE buiton NOTE When All Partitions or All Events button is pressed and more than 100 events exist the SHOW MORE button text will change to read NEXT 100 Event Log Total 212 ait For Event Log Show biore Q show More o Mest 100 a All Partitions All Events ca Event Log Showing 1 6 Total 215 PO 06 05 11 174 SYSTEM RESET P1 06 05 11 144 DISARMED linda P1 06 05 10 574 ARMED QUICA P1 06 04 01 35P DIS4RMED linda F1 06 04 01 32P ARMED QUICK PO 06 04 01 32P SYSTEM RESET Show More show more 26 Next 100 Next 1a0 All Partitions All Events AU 21 Security System Operation cont d 28 Fire Alarm System Operation Introduction to Fire Alarm System Operation Your fire alarm system if installed is on 24 hours a day providing continuous protection In the event of an emergency t
8. NOTE Although all items are selectable only Stock Quotes My Email Horoscopes Sports Scoreboard and AccuWeather require user configuration 2 Click the UPDATE PROFILE button to save your changes 3 Items requiring additional configuration can be clicked on to configure 45 Internet Features cont d 46 Stock Quotes Stock Selections for rick Enter up to 10 stock ticker symbols separated by commas or spaces Use these symbols for Market Indices Dow Jones Ind DJI NASDAQ Comp COMP S amp P 500 SPX S amp P 100 OEX CAC 40 Paris CAC NIKKEI Tokoyo NIKKEI My Email To configure your Email option click on the My Email link This displays the Configure My Email screen Simply follow the instructions at the bottom of the screen Username Password Confirm pk POP3 Server Name A Instructions 1 Enter your Email Username For example if your email address was jsmith Yahoo com you would enter jsmith 2 Enter your Email Password and Confirmation 3 Enter your email POP3 server information This entry can be found by contacting your Internet Service Provider Example for Yahoo is pop mail yahoo com Internet Features Cont d NOTE Due to their proprietary nature these email servers are not supported AOL MSN Hotmail and Juno 4 Click the SUBMIT button to save your changes You are automatically returned to the Content screen Horosc
9. and edit user of your Symphony WEB page When the MANAGE USERS button is clicked on the main page the User Management screen is displayed The User Management screen displays all existing users as follows Existing Users User click to edit the user Remote Enabled Select Control ricky Edit Content Selections Yes ringo Primary User Name rick Primary User Password M Required for deletion Il sececreo Add a new user 49 Internet Features cont d To edit a user click on their user name The Edit a User screen is displayed as follows Primary User Name rick Primary User Password M New User Name b 34 New Password Confirm Password Remote Control Permission User Enabled Please Note Leave the Password fields blank unless you are changing the Password To add a new user click on the Add a New User link The Add New User screen is displayed as follows Primary User Name rick Primary User Password M New User Name M New Password Confirm Password Remote Control Permission View current users 50 Internet Features Cont d Edit Profile The Edit Profile function allows you the Master User only to edit the profile password or email address of a user of your Symphony WEB page When the EDIT PROFILE button is clicked on the main page the Edit Profile screen is displayed as follows Edit User Profile New User Name rick New Password
10. burglary fire and emergency Monitoring is accomplished with various contact and motion sensors for perimeter and interior burglary protection plus strategically placed smoke heat or combustion detectors Burglary Protection The burglary protection portion of your system must be turned on or armed before it will sense burglary alarm conditions Your system provides three modes of burglary protection Away Stay and Night and even allows you to bypass selected zones of protection while leaving the rest of the system armed e g this enables you to arm the system but leave upper story windows open The system also provides a Chime mode for alerting users to the opening and closing of doors and windows even while the system is disarmed Partitions This system provides the ability to arm and disarm up to eight different areas each as if it had its own control These areas are called partitions Partitions are used when the user wants to disarm certain areas while leaving other areas armed or to limit access to certain areas to specific individuals Each user of the system can be authorized to operate all or only some partitions and can be given different privileges in each Information about Partitions is presented later in this document Zones Your system s sensing devices have been assigned to various zones For example the sensing device on your Entry Exit door may have been assigned to zone 001 sensing devices on win
11. clean Please use a damp soft cloth DO wipe the screen clean Please use a damp soft a cloth DO HOT use any liquids sprays or ammonia NOT use any liquids sprays or ammonia based cleansers Press CONTINUE to disable based cleansers Press CONTINUE to touchscreen disable touchscreen When the Continue button is pressed the Touch Screen Disabled for gt 30 Seconds During these 30 seconds the touch screen should be wiped clean of fingerprints using a mild soap solution and a soft cloth When the counter reaches zero the window automatically closes and the touch screen is active WARNING Touch Screen has been disabled zo that you may wipe the screen clean Please use a NOTE Do not spray cleaning agent directly on A Lan a cal dk or ammonia based cleansers the screen spray it on cloth then wipe surface area Touch Screen Disabled for 24 Seconds Routine Care e Treat the components of your security system as you would any other electrical equipment Do not slam sensor protected doors or windows e Keep dust from accumulating on the Keypad and all protective sensors particularly on motion sensors and smoke detectors The Keypad and sensors should be cleaned carefully with a dry soft cloth Do not spray water or any other fluid on the units 51 Maintaining Your System cont d 82 Glossary The following terms are used throughout the guide Aux CID On Off A Message Center feature
12. do not use all of the above states Details are provided below LEDs During Normal Idle State DESCRIPTION WEB ON Connected to internet OFF not connected FAST BLINK either sending or receiving data SLOW BLINK connecting to server BB or dialing to RAS server DU ARMED ON Security system is armed OFF Security system is not armed READY ON Security system is disarmed and ready to arm OFF Security system is disarmed but not ready Faults troubles present MESSAGE lf Message Center is connected to system OFF No new messages or memos FAST BLINK At least one new memo or message lf Message Center is not connected then it is unused LEDs During Software Downloading DESCRIPTION ON obtained IP address via either DHCP client or static IP assignment BB or established link to RAS server DU OFF not connected SLOW BLINK connecting to server BB or dialing DU ON connected to server OFF FAST BLINK could not connect to server no route or authentication failure SLOW BLINK connecting to server ON successfully downloaded configuration data FAST BLINK could not download configuration data or if with ARMED FAST BLINK then it connected to server but failed authentication OFF Summary of Symphony LED Operation Cont d LED DESCRIPTION MESSAGE ON erasing application code SLOW BLINK downloading application code VERY SLOW BLINK verifyi
13. finished or unfinished or in garages is not normally recommended For additional protection the NFPA recommends that you install heat or smoke detectors in the living room dining room bedroom s kitchen hallway s attic furnace room utility and storage rooms basements and attached garages A O O KITCHEN DINING BDRM a LIVING ROOM BDRM m O O M Smoke Detectors for Minimum Protection O Smoke Detectors for Additional Protection mh A Heat Activated Detectors can BE BEDROOM Mito ioe CLOSED GARAGE DOO KITCHEN A TV ROOM O DINING O O O LIVING ROOM BEDROOM BEDROOM In addition we recommend the following e Install a smoke detector inside every bedroom where a smoker sleeps e Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed Smoke could be blocked by the closed door Also an alarm in the hallway outside may not wake up the sleeper if the door is closed e Install a smoke detector inside bedrooms where electrical appliances such as portable heaters air conditioners or humidifiers are used 30 Fire Alarm System Operation Cont d e Install a smoke detector at both ends of a hallway if the hallway is more than 40 feet 12 meters long e Install smoke detectors in any room where an alarm control is located or in any room where alarm control connections to an AC source or phone lines are made If detectors are not so loca
14. forms of protection burglary fire and emergency To realize the full potential of the system it is important that you feel comfortable operating it Your system may consist of e Symphony Advanced User Interface e One or more Keypads for system control e Various sensors for perimeter and interior burglary protection plus a selected number of strategically placed smoke or combustion detectors e Message Center Telephone Module e Home automation devices The control of the home environment feature has not been evaluated by UL The system uses microcomputer technology to monitor all zones and provides appropriate information for display on the Symphony and or Keypads used with the system Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station The Symphony Interface UL Symphony is an intuitive graphical interface that combines security and home control with interactive Internet features With clear simple controls on a touch screen interface the entire family will find Symphony both easy to learn and easy to use As a security and home automation control Symphony can be used for e Quick and easy security system operation e Retrieval and recording of voice messages and e Control of the home environment including the heating and air conditioning system lights garage door etc The control of the home environment feature h
15. riel fonctionnera a la satisfaction de Putilisateur Avant d installer ce mat riel l utilisateur doit sassurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communications Le mat riel doit galement tre install en suivant une m thode accept e de raccordement Dans certains cas les fils int rieurs de Pentreprise utilises pour un service individuel a la ligne unique peuvent tre prolong s au moyen d un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n empechet pas la d gradation du service dans certaines situations Actuellement les entreprises de t l communications ne permettent pas que l on raccorde leur mat riel aux prises d abonn s sauf dans les cas precis pr vus par les tarifs particuliers de ces entreprises Les r parations du mat riel homologu doivent tre effectu es pas un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demander a Putilisateur de d brancher un appareil a la suite de r parations ou de modifications effectu es par lutilisateur ou a cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit sassurer que tous les fils de mise en terre de la source d nergie lectrique des lignes telephoniques de r seau de conduites d eau s il
16. that causes Caller ID information to be announced at the auxiliary speaker Aux Volume A Message Center feature that lets you adjust the auxiliary speaker volume 1 low 2 medium 3 high Notice that the Keypad volume adjustment is described in the instructions included with the Keypad Arm Disarm Armed simply means that the burglary portion of your system is turned ON and is in a state of readiness Disarmed means that the burglary system is turned OFF and must be rearmed to become operational However even in a disarmed state emergency and fire portions of your system are still operational Bypass To disarm a specific area of burglary protection while leaving other areas operational Caller ID A service of the telephone company that lets you see or hear the name and phone number of a caller before you pick up the phone You must subscribe to this service to activate certain Message Center features Caller ID Log A Message Center feature that lets you view the Caller ID information for calls received Call Screening A Message Center feature that lets you listen in while a caller leaves a message The caller cannot hear you You then have the option of answering the call or letting the system record a message See also Hands Free CID Display On Off A feature that causes Caller ID information to be displayed at Message Center Keypads Common Mailbox A mailbox to which all users h
17. y en a soient raccord s ensemble Cette precaution est particulierement importante dans les r gions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours a un service d inspection des installations lectriques ou a un lectricien selon le cas L indice de charge IC assigne a chaque dispositif terminal pour eviter toute surcharge indique le pourcentage de la charge totale qui peut tre raccorde a un circuit telephonique boucl utilis par ce dispositif La terminaison du circuit boucl peut tre constitu e de n importe quelle combinaison de dispositifs pourvu que la somme des indices de charge de l ensemble des dispositifs ne d passe pas 100 89 LIMITED WARRANTY Pittway Corporation and its divisions subsidiaries and affiliates Seller 165 Eileen Way Syosset New York 11791 warrants its First Alert Professional products to be in conformance with its own plans and specifications and to be free from defects in materials and workmanship under normal use and service for 36 months from the date stamp control on the product or for products not having a date stamp for 30 months from date of original purchase unless the installation instructions or catalog sets forth a shorter period in which case the shorter period shall apply Seller s obligation shall be limited to repairing or replacing at its option free of charge for materials or labor any product
18. 402 10 23 AM 16 Security System Operation Cont d Keyswitch Operation Your system may be equipped with a keyswitch for arming and disarming a partition Red and green lights on the keyswitch plate indicate the status of your system as follows INDICATOR STATUS FUNCTION Green Light Lit The system is disarmed and ready to be armed no open zones Out If the system is disarmed and the green light is off it indicates the system is not ready one or more zones are open Red Light Lit Steady System is armed or memory of alarm exists Slow Flashing Partition is armed in Away mode Rapid Flashing Partition is armed in Stay mode Memory of alarm indicating an alarm has occurred GREEN Me RED 4 S N How to Arm Using a Keyswitch To arm in the AWAY mode turn the key to the right for 1 2 second and release Symphony Keypads will beep twice and the red light will stay on steady To arm in the STAY mode turn the key to the right and hold for longer than 3 seconds then release Symphony Keypads will beep three times and the red light will flash slowly 17 Security System Operation cont d How to Bypass Zones The Bypass function is used when you want to arm your system with one or more zones intentionally unprotected Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed 1 The system will not allow you to bypass fire or emergency zones 2 To bypass zones the
19. AKCYSWIEMG Z AGE OGC aci 17 HOMO BYDASS LON ERO a 18 How to Remove Bypassed ZONEG cccccccsseccnsscccceeeecseeceneecensgeceeeeueesseceseecensueceseueeenaneessaesessesensesensuetensaees 20 FIOW TO Disarm the SYSI penita 21 ROW tO Disarm MUDIS PAHITIONS ZER ii e data RO AIO see 22 MOWAIO BISAIMEUSINI a KCYSWIICH dias 24 How to Check the Status of Other Partitions oooonccccoccncnncconcnncononnncnononcnnnnnncnnnonanonnnnnncnnonnnrnnnnnnnnnnnnnncnnnnnneos 24 How to Send Emergency Messages ccccsssceccesseeeceeseeecceseecceuseeeecsaeeecseuseeessageeessaueeeesaueeeesseeeessaneeessageees 25 row to View the Event LOG usu kz akad mana le ds nn ne 26 Table of Contents Cont d FIR EAIARM SYSTEM OPERATION ii AE CIO 29 Introduction to Fire Alarm System Operation sise 29 iodo SAA Paca dE a 29 lencia FE AMM RE add a 29 FIFGDISDIAY LOCK ta AAA AA AAA W 29 Recommendations for Proper Protection tii ii 30 Recommendations For Smoke And Heat Detectors ss 30 Recommendations For Proper Intrusion Protection ss 31 Recommendations tor EVACU AMO A 31 USER CODE SETUP aaa 33 Introduction to USC SO0OSEUDaz nc CCG WE EC Rate tn 33 Howto Access USOKSCUDO ss ni Rhin da mnt entr es ire Scene ten 33 AOW TO 6 10 NS CM oases dare di 34 Howto Delete A USE wozka aan 38 HOw TO Edita Usada A A A ata O 39 How to Set Up a User Code for Message Center Use Only ss 40 INTERNE F FEATURES Aaa do 43 INFOGUELONtO Internet CAUSE ie ne
20. Clear it by fanning the detector for about 30 seconds 4 When the problem has been corrected clear the display by entering your code and pressing the OFF key Fire Display Lock If several zones produce an alarm before any are silenced the system can be programmed to lock the Keypad display with the first zone that produced an alarm Ask your installer if your system has been activated with this feature To display the other zone s press the X key for each zone Also the A B or C keys can be programmed to scroll the Keypad display to view the previous or subsequent fire alarms 29 Fire Alarm System Operation cont d Recommendations for Proper Protection THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES Recommendations For Smoke And Heat Detectors With regard to the number and placement of smoke heat detectors we subscribe to the recommendations contained in the National Fire Protection Association s NFPA Standard 72 noted below Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as follows For minimum protection a smoke detector should be installed outside of each separate sleeping area and on each additional floor of a multi floor family living unit including basements The installation of smoke detectors in kitchens attics
21. HECK displayed Descriptor of Keypad only b AC power loss alert troubled protection zone is displayed c Memory of alarm b AC LOSS displayed may alternate with other displays that may be present c FIRE or ALARM is displayed descriptor of zone in alarm is displayed Slow Beeping a Entry delay warning a DISARM SYSTEM OR ALARM WILL Keypad only b Exit delay warning if OCCUR is displayed Exceeding the delay programmed time without disarming causes alarm b ARMED AWAY or ARMED MAXIMUM is displayed along with You May Exit Now 65 Summary of Audio Notification Cont d 66 If bell is used as external sounder fire alarm is pulsed ring burglary audible emergency is steady ring Entry warning may consist of three short beeps or slow continuous beeping as programmed by your installer Loss of system battery power is not indicated or annunciated by the Keypad warnings are for loss of AC power only Summary of Symphony LED Operation AUI LED Operation AUI has four LEDs labeled WEB ARMED READY and MESSAGE WEB and MESSAGE LEDs are yellow ARMED LED is red and READY LED is green Each LED s on and off state has different meanings during different operations Following states use LEDs to represent different sub states e Normal Idle State e Software Download State e Software Download State Failure Modes Each LED can have four different states ON OFF FAST BLINK and SLOW BLINK All LEDs
22. Performed Audio Test Hot Performed LED Test Hot Performed Touch Screen Not Performed Keypad Test Hot Performed P1 Fri 6 702 8 30 AM 7 Begin the Touch Screen calibration from the Diagnostics screen by pressing the Calibrate button When the Calibrate button is pressed the Touch Screen Calibration screen is displayed Touch Screen Calibration Within the Touch Screen Calibration screen you are asked to Touch the center of the square displayed in the corner Press the center of the square Touch the center of the square displayed in the corner When this square is touched the Touch Screen Calibration screen displays Next Point Touch the center of the square Touch Screen Calibration Next Point Touch the center of the square 76 Symphony Setup Cont d ACTION SCREEN NOTE If no touch is made within 5 seconds No Touch Detected Try Again is displayed in the center of the Touch Screen Calibration screen Touch Screen Calibration Mo Touch Detected Try Again 8 Press the center of the square The Touch Screen Calibration screen displays Verifying Calibration Touch the center of the square Touch Screen Calibration Verifying Calibration Touch the center of the square NOTE If no touch is made within 5 seconds No Touch Detected Try Again is displayed in the center of the Touch Screen Calibration screen Touch Screen Calibration Mo Touch Detected
23. Privacy Enabled For 00 Hrz 30 Min 2 Press the Setup button The system enters the Message Center Setup screen Version 03 26 CAL Level 03 00 Setup Y Answer Phone After Rings Ej Toll Saver Mode E Message Waiting Interrupts Dial Tone DVWANCED SETUP User Code Setup Cont d ACTION SCREEN 3 Press the ADVANCED SETUP button The Advanced Setup screen is displayed Advanced Setup Keypad Speaker Call Screening speaker Yolume O Ej Keypad Speaker CID Call Screening High T Keypad Display CID wf Med O O Auxiliary Speaker Call Screening salt Auxiliary Speaker CID Call Screening 4 Press the USER SETUP button The User Authorization screen is displayed with the instructions Please Login with Code To Change User Settings 5 Enter your 4 digit Master Code The User Authorization screen is displayed with the instructions Enter User you wish to Edit 6 Enter the single digit user number 1 5 users 6 master The User Settings screen is displayed TeleSmart User 2 Setup User Code Mailbox Access First Second Third Fourth None Y frere w one w none w wf Play Messages Upon Entry For Telesmart Keypad and Telephone Access Setup ONLY save Settings 41 User Code Setup cont d 42 ACTION SCREEN 7 Select options and press the Save Settings button The Save Settings button changes to display Please Wait while the code is saved When
24. SN cod 43 WIOCIIVINIG YOUR WEB Page airs da Ot dre eds te a te cite ae Ra 43 COMORES O O ou den O ee OO O BE 45 OC ONO Sa hice era OO BOO II A Rod dO diese rod led nt O Woo 46 S OCKASCIOECNONS JOTA na a 46 M EM RR PROPER RRE 46 TOU OS CODOS sats icin acs cect A 47 SPONS OCOC DOOTI TR ati 47 Went A daba 48 ROMA aba dai 48 Muna CCAS CTS edzia ic E da EE O OG Z E WO KE 49 FONA TONIE ue AR Cana OZ add iwa OZ N E 51 REMOTE CONTO AA a 51 User CA AD UE DRE A E 53 NO tue in ie add Ce ie dance de dde CN nie 53 OPTIONAL MESSAGE CENTER FEATURES a 55 Introduction to Message Center Features sise 55 VST A a E ODW R ORDO OPO AZ he 55 Playback U pon DIS SR RE eo rentes OOOO Ra ARABS 55 MESS CCS ANA ALAMOS a A OB AOI R OE M WAG a 55 PAVO NACO TT Sete be OWO dd ls As 56 Table of Contents Cont d Message Center Operational Structure cccccsseccccceeececceeseecceeseeecsaseceeeeaseeeseuseeessaeeeesaueeeeteueeessaneeessageees 56 Message Center Operation Using Symphony iii 56 HOW t Record MONO U SIN OS VIN PHONY is 56 HOW TOTASICN IO Menos and MESO PES sea GEE is 58 TOW AO Record QULCOIN Orec UNES ienr E N NE AEE EEE RE 59 ADVANCED SYSTEM FEATURE S ed nn nie a 63 Introduction to Advanced System EsSalud ad 63 Keypad Console Emulation MOGC merian a tee a 63 How to Enter Console Emulation MO d ssssnises n a E ina 63 SUMMARY OF AUDIO NOTIFICATION O AAAA AC a koi KE 65 SUMMARY OF SYMPHONY LED OPERATION iii aa 67 ALEDO ON sa Re
25. Symphony Advanced User Interface FASOOKP FASSOKP User Guide i w R CGD f oa p 4 14 4 MESSAGES 7 SECURITY my CI chi alert 2 i Thu 1701 1 48 PM O q ww A 1 First Alert U PROFESSIONAL SECURITY SYSTEMS K5763 2V1 7 02 Table of Contents ABOT MAROON tad REN TR Peer RCA RET re Ne WORA EE 7 INTRODUCTION to SYMPAONY uscar A b wavs LO A 7 The SYMPHONY INCH AC Cs aib ai ilo R doza bila ia 7 Navicating Through i SYMPNO YZ Naa it ala tube waar eee 8 ADOUE YOU AOIMG Oc Perra arian i o ada 8 SVMPRONYZATMINIZSCIEC aa EEE a Pi zka Ee rinden 10 STEV OVER V E AAA A ROUT de 11 Introduction t0 Your System isa E a tenta 11 BUIARZPIOECION tersa tenacidad 11 A ARA RON O RA PORA ARGO Il O o 11 TA DAA A nea O OR POT o A O ace nee ae Ou tees ZOZ RZA 11 o OE 12 MMO DOES RR Z ADA AA e 12 FIS rote CUNA ZO ace ies eae eben 12 SCR COGS SR ak Aaa OG Rte sat CK a NO en OA 12 IMOMOCECANIOS rodas ori ii ia 12 Message Center Features serian o A A A ZOP AZ ZW TZW 13 D OS E A Po OS 13 PIDA CAPO Dar yer o 13 WIC SSO CS UO AVICINOS s GREEN o AO shes ZAC 13 PIVA A oe Po OOOO mr er OO OOOO rere eee 13 Extended FUNCIONGIINY ES seine ne N RC nn en ne 14 SECURITY SYSTEM OPERATION ESS RS oie as 15 Introduction to Security System Operation ui id dal a 15 FIOW TO AIIM ING OV Mai ss 15 NOW IOATM MUNPIE PARNIO S az RA z A as 16 KEY SWITCH ODERANOM cies steer CA AOC WO OE elias 17 FIOWIOAMWUSNI
26. T CONSOLE Update is complete iCenter goes to the ROOT UPDATE Home screen or More Choices screen depending on whether you pressed the Home or Back icon respectively Home screen shown How to Set the Time and Date You can set the time and date from the Set Time amp Date screen The Set Time amp Date screen can be accessed by pressing the Time and Date bar located at the bottom of each Symphony screen Pressing the Time and Date bar causes the Set Time amp Date screen to be displayed e Since Syne With Network Clock is always selected on the Set Time amp Date screen whenever Symphony checks in with the server every 10 seconds it will get the current GMT time If the Symphony time differs from GMT by 10 seconds or more the Symphony time will be reset Additionally Symphony will send time to Message center and the control panel every hour This 1 hour timer starts on Symphony power up 72 Symphony Setup Cont d e Daylight Savings Time is processed internal to the Symphony since Symphony gets GMT from the server When Symphony adjusts for DST the next time the 1 hour timer expires the new value should be sent to the control panel IMPORTANT This means that the Symphony setting will override and overwrite the control panel time setting That is if the control panel is set to DST and adjusts but Symphony is not upon the 1 hour timer expiration the control panel will be updated to the current Sy
27. Y 3UO ATTeNsN SUN Lawung VIT SUTARS JYSIJAECT ajewurxoJdde ore sorrepunoq 9u07 0007 2UN 0 pO SHNOZ ANWIL HVANVLS PA International Date Line 74 Symphony Setup Cont d How to Calibrate the Touch Screen Calibrate the touch screen as follows ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed T STAY M wor Ep ote O Am Multi Fartitions 2 From the Arming screen press the MORE CHOICES button The More Choices screen is displayed m OPERATING gt anme i SEE 19 REFRESH WEB 3 Press the SETUP button on the More Choices screen The Setup screen is displayed Blank Dizplay To Home Page After After E SEE GEE serw SEE GEE serw Contrast Volume Thu 5 30 02 11 26 AM 4 Press the ADVANCED SETUP button on the Setup screen The User Authorization screen is displayed with the instructions Enter Authorized Code or 2 3 3 4 slo 7 8 9 0 CLEAR Pi Wed 6502 11 21 AM Lei 15 Symphony Setup cont d ACTION SCREEN 5 Enter your Master code The Advanced Setup screen is displayed CENTRAL STATION HETWORK SETUP DIAGHOSTICS VERSIOH FILE SYSTEM CPU RESET 6 Press the Diagnostics button on the Advanced Setup menu screen The Diagnostics screen is displayed Diagnostics LCD Display Test Hot Performed Real Time Clock Test Hot
28. as not been evaluated by UL About Symphony cont d As a household Internet appliance Symphony provides access to a wealth of information including e News e Sports e Weather e e mail and e Live updates of user selectable content such as your horoscope Keeping pace with advances in technology Symphony will continue to provide additional Internet functionality as it becomes available Navigating through Symphony Navigation through Symphony typically begins from the Home screen This is Symphony s main default screen starting screen and is the first screen you will see when Symphony is powered up and initialized It is from this screen that you will select from the main menu Once you have made your selection you will navigate through various sub menus by touching buttons or icons to perform the function you desire About Your Home Screen UL Your Home screen is your gateway to your Symphony Advanced User Interface From this screen you can e access telephone and e mail messages e control the premises lighting and most importantly The control of the home environment feature has not been evaluated by UL e control your security system Besides using your personal Home screen for E mail and telephone messages you may also receive news display and retrieve additional information of your choosing Your Home screen is displayed at all times except when the system is armed or you select another scree
29. at has been saved by a user System Time A programmed setting that lets the system time stamp messages Toll Saver A feature that lets you call in to the system and determine by the number of rings if you have new messages memos This gives you the option of hanging up before incurring toll charges Unattended Download A function that lets the installer program the system from a computer located at a remote office User Any person in your home with access to the Message Center system User Code A 4 digit code that gives users access to the system s basic functions See also Master Code 85 Glossary Cont d Voice Tag A recorded name for each Memory Dial or Caller ID number This name is announced when calls are received from the caller Zone A specific area of protection Zone Voice Tag A recorded name for up to 20 security system zones These names are announced when events faults etc occur on the respective zones 56 UL NOTICE This is a GRADE A system FEDERAL COMMUNICATIONS COMMISSION FCC Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use The FCC requires the following statement for your information This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturers instructions may cause interference to radio and television reception It has been
30. ating from a different area code Partition An independent group of zones that can be armed and disarmed without affecting other zones or users Previous A function that lets you display the previous message or memory location Privacy Mode A feature that turns off the telephone ringers and lets the system answer all calls If Privacy mode is on all telephone ringers are turned off for 8 hours or until Privacy mode is turned off Privacy Override A feature that lets you set specific numbers to automatically override the Privacy feature if it is on Phones ring when calls are received from the programmed phone numbers Private Number An unlisted phone number These numbers do not display Caller ID information Quick Access Key A programmed key that lets you access the system by pressing the key rather than having to enter your user code first Repeat A function that replays a message Repeat Dialing A feature that automatically redials a busy phone number Once started Message Center continues to redial the number once per minute for 30 minutes When the dialed number is available your security system Keypad rings alerting you to pick up the phone and continue with your call Ring Answer Count A programmed setting that determines the number of rings that occur before the system answers incoming calls Save A function that stores a message in the system Saved Message A message that has been listened to and th
31. ave access Day Night Zone An area of protection whose violation causes a trouble indication during the disarmed DAY mode and an alarm during the armed NIGHT mode Delay Zone An area of protection containing doors most frequently used to enter or exit typically a front door back door or door from the garage into the building The delay zone allows sufficient time for authorized entry or exit without causing an alarm Consult your installer for the entry and exit delay times that have been set for your system during installation and record them on the separate sheet provided in this guide Distinctive Ring A Message Center feature that lets you assign the number of short rings the phone will make when incoming calls from a particular number are received 83 Glossary Cont d 54 Erase A Message Center function that deletes the selected item from the system You can delete messages memos phone numbers and users Exit A function that ends your Message Center session by pressing the 9 key Greeting See Outgoing Messages Hands Free A call screening feature that describes the use of the Keypad or speaker for listening in to calls Keypad This is the area on your Keypad containing numbered pushbuttons similar to those on telephones or calculators These keys control the arming or disarming of the system and perform other functions that were previously described in this manual Keypad CID On Off A feature
32. cessary because callers must make a mailbox selection before the record now beep To record an outgoing message ACTION SCREEN 1 From the Home screen press the MESSAGES button to display the Message Center main screen Messages SAVED Memos Messages Record eo Answer Phone Setup O Privacy Enabled For OO Hra 30 Min 59 Optional Message Center Features cont d ACTION SCREEN 2 Select the Mailbox into which you wish to record a greeting by touching it Memos Messages SAVED Memos Massages Opening Mailbox Answer Phone Setup h Privacy Enabled For 00 Hrs 30 Min NEVV Memos Messgs SAVED Memos Message PLAY Volume Qutaoing Message Y REcoRD Be PLAY 3 Touch the Outgoing Message RECORD button The text box displays _Record OGM After the tone sounds there is a short delay then the text box indicates Recording OGM And the RECORDING icon and STOP e Record OGM RECORDING button are displayed After a SAVED p few seconds the text box clears Record your cee BP outgoing message at this time m volume 1 Outgoing Message Y st RECORD PLAY NEW M amoa Recording OGM Messgs SAVED a Memos lt Messgs PLAY volume hi ni STOP 60 Optional Message Center Features Cont d ACTION SCREEN 4 When finished press the STOP RECORDING button The text box displays New OGM Recorded After a short time the text box clea
33. d n w a ad Gl EEE 67 EDS Drine Normal lale VOTE IATA AA AAA A tds ed ne AAN 67 LEDS D ring sofware LDOWNIOGAWO ka OGORKI dies 67 LED Operation When Software Download Fails ooooonnnnnnnnnonensnnononnnnnnnananononnnnnonanonnnnnnnnnnnconnnnnnnnnnninnncrnnnnnnaninoss 68 SYM F FON Y SE TU a 69 How to Access Symphony Setup OPNS eds Ones aie ie eee ee eee 69 HOWTO ACCESS SCID sit oia 69 How to Adjust the Touch Screen Contraste 70 HOW AGIUST ING MOUNIE dba 71 How to Select Screen Saver Activation Time cccccccssseecceccceesecececeeeeseeecsaeeeeceeeeeeeeeeeesseaeeeeessaeeeessssageeees 71 FIOW 10 568 ING Time and Date nana tacki anti EEE ia 72 FE Z ONES wa AK E A AR na eg son ul ta li ia 74 How to Calibrate the Touch Screen cccccssescecceesececeenseecceusceeceuseeecsaueeeeeeeeeessuseeessageeeesageeeesegseeessaneeessaaeees 75 Introduction to Maintaining YOURS St Maira 79 Replacing Batteries In Wireless Sensors sise 79 Silencing Low Battery Warning Tones at the Keypad ss 79 HOWTO Glean YOU SyMphOO Visas idad slds 80 ROINE SM 81 GEOS SARV A A A ot nt O rs in cor D de ne 83 Table of Contents Cont d About Symphony Introduction to Symphony UL Congratulations on your ownership of a First Alert Security System You ve made a wise decision in choosing it for it represents the latest in security protection technology today This security system offers you three
34. dows in the master bedroom to zone 002 and so on These numbers will appear on the display along with a Custom English descriptor for that zone if programmed when an alarm or trouble condition occurs Entry Exit Delays Your system has preset time delays referred to as exit delay and entry delay Whenever you arm your system exit delay gives you time to leave through the designated exit door without setting off an alarm Exit delay begins immediately after entering any arming command and applies to all modes of arming protection If programmed a slow beeping will sound throughout the exit delay period Entry delay gives you time to disarm the system when you reenter through the designated entrance door But the system must be disarmed before the entry delay period ends or an alarm will occur The Keypad will beep during the entry delay period reminding you to disarm the system Ask your installer about the delay times programmed into your system 11 System Overview cont d Alarms When an alarm occurs Symphony and any other Keypads and external sounders will sound and the zone s causing the alarm are displayed If your system is connected to a central monitoring station an alarm message will also be sent To stop the alarm sounding simply disarm the system Memory of Alarm When an alarm condition occurs the number s of the zone s that caused the problem are displayed along with the type of alarm e g FIRE ALARM
35. e Mail Messages Common one Jone fiore on Disarm AutoPlay Messages on Disarm de aaa Third Fourth and or Enable Remote Telephone Access M Check for Voice Messages on Disarm options for this user AutoPlay Messages on Disarm A f Enable RemoteTelephone Access NOTE If this user is to have security access i and Message Center access only press the SAVE button at this time If the user will also have Internet access go to step 8 8 Press the WEB tab on the User Options screen The WEB access screen is displayed Panel Messages To provide this user with Internet access press the box next to Enable User for Web Access M Enable User for WEB Access until a check appears You may also select the Auto Switch to WEB on Disarm option at this time FU Auto Switch to WEB on Disarm 9 Press the SAVE button The system will save the configuration When the save is complete the User Setup screen is displayed Panel Messages with the new users name shown W Enable User for WEB Access Auto Switch to WEB on Disarm Please Wait Saving P1 Information 3333 User Setup linda FE ADD W ea rickie USER F DELETE USER 37 User Code Setup cont d How to Delete a User Delete a User as follows ACTION SCREEN 1 Three selections are available From the User Setup screen add a user edit a user or delete a user User Setup linda FE ADD aa R rickie C helen 24 EDIT USER
36. essages by selecting the DELETE ALL button 56 Optional Message Center Features Cont d ACTION SCREEN NOTE SAVE or DELETE can only be used during actual message memo playback They cannot be used during the playback of a time stamp 3 When finished press the Back icon to return to the Message Center main screen or the Home icon to return to the Symphony Home screen Regardless of which button is pressed the Message Center main screen is sio are first displayed with the text message Exiting SYED sw Memos Memos Mailbox in the text box ee Messgs Exiting Mailbox S RE NEMA EE E Privacy Enabled For DO Hrs 30 Min ge SETUP How to Record Outgoing Greetings When Message Center answers a call the caller hears a recorded greeting known as the outgoing message or OGM The system includes a pre recorded greeting but if desired you can record your own greetings The greeting can instruct a caller to press a key 1 4 corresponding to user mailboxes that lets the caller record a message in a particular user s mailbox When recording a greeting 1 Be sure to include instructions for callers to press the appropriate key 1 4 corresponding to the desired mailbox For example To leave a message for Kimberly press 2 to leave a message for Kaitlyn press 3 2 Leave a few seconds of silence at the end of your greeting to give callers time to make their selection This is ne
37. he installed smoke and heat detectors will automatically send signals to your Control Communicator triggering a loud interrupting sound from the Keypad An interrupted sound will also be produced by optional exterior sounders A FIRE message will appear at your Keypad and remain on until you silence the alarm In Case of Fire Alarm 1 Should you become aware of a fire emergency before your detectors sense the problem go to your nearest Keypad and manually initiate an alarm by pressing the panic key assigned as FIRE emergency if programmed by the installer and hold down for at least 2 seconds 2 Evacuate all occupants from the premises If flames and or smoke are present leave the premises and notify your local Fire Department immediately If no flames or smoke are apparent investigate the cause of the alarm The zone descriptor of the zone s in an alarm condition will appear at the Keypad Silencing a Fire Alarm 1 Silence the alarm by entering your code and pressing the OFF key To clear the display enter your code and press the OFF key again 2 Ifthe Keypad does not indicate a READY condition after the second OFF sequence press the READY key to display the zone s that are faulted Be sure to check that smoke detectors are not responding to smoke or heat producing objects in their vicinity In this case eliminate the source of heat or smoke 3 If this does not remedy the problem there may still be smoke in the detector
38. he warning tones can be silenced by performing an OFF sequence code plus OFF key but the low battery display remains on as a reminder that you have a low battery condition in one or more of your sensors When you replace the battery the sensor sends a good battery signal to the panel as soon as the sensor is activated opening closing of door window etc causing the low battery display to turn off If the sensor is not activated the display automatically clears within 1 hour 79 Maintaining Your System cont d How to Clean your Symphony IMPORTANT Do not use an abrasive cleaning agent or abrasive cloth when cleaning your Symphony or damage to the touch screen may occur Clean Symphony as follows ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed RP STAY M roj Ep ote O Am Multi Partitions 2 Press the MORE CHOICES button The More Choices screen is displayed gt A IE Fi OPERATING EVENT LOGS A MODES en REFRESH WEB 3 Press the SETUP button on the More Choices screen The Setup screen is displayed Blank Display To Home Page After After USER r SETUP CEA E serw CEA E serw Contrast Volume Thu 5 30 02 11 26 AM 80 Maintaining Your System Cont d ACTION SCREEN 4 Press the CLEAN SCREEN button A window indicating Touch Screen will be disabled SO that you may wipe the screen Touch Screen will be disabled zo that you may
39. ibration The Emergency screen also cannot be accessed if the user is in an Internet session or retrieving messages 2 ln some instances a pop up window may be partially covering the emergency icon If this is the case you should first close the pop up window by pressing either the DONE or CANCEL button whichever may be appropriate on the pop up screen 25 Security System Operation cont d Once the Emergency screen is accessed perform the following to send an emergency message ACTION SCREEN On the Emergency screen press and hold for OMA at least 2 seconds the associated alarm button for the type of emergency message you TEE E RYC want to send PANIC or FIRE When the 0 Y FIRE 2 seconds to send the message is sent the associated Message emergency message Sent statement is displayed in the text box to the right of the buttons You are immediately a w Panic returned to the screen from which you pressed the Emergency icon Tue 6 4 02 2 03 PM How to View the Event Log Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its occurrence The control panel must be programmed to record various system events in installer programming mode To view the Event Log perform the following ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed RP STAY M wor Ep ote O mm
40. ill prompt To access your existing Account Click here 43 Internet Features cont d 41 The screen displays Login to personalize your account info Account Number User Name Password Enter your 12 digit account number User Name and Password and click on the Submit button This brings you to the Main Page where you may by pressing the corresponding buttons go to the following screens CONTENT REMINDERS MANAGE USERS EDIT PROFILE REMOTE CONTROL LOGOUT Feedback You may also click on the corresponding links Click Here To view your selected stock quotes Click Here To view your selected Headlines Click Here To view your E mail Headers Internet Features Cont d Content Content choices allow you to select additional features that you may want to have displayed on your console Internet page When the CONTENT button is clicked on the main page the Content screen is displayed The Content screen contains the following choices with instructions as to how to select and save your choices Content Selections for Content Choices Selected Stock Quotes Y My Email Horoscopes US National News Canadian News International News The Sports Network Sports Scoreboard AccuWeather DOOODDCOUOLDO O tw PROFILE Instructions 1 Select each item you wish to appear on your console home page by clicking on the box under the Selected column A check should appear to indicate this option is selected
41. ing indicating that an alarm has occurred during your absence LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location Disarm the system as follows ACTION SCREEN 1 Press the DISARM button on any Armed screen The User Authorization screen is Armed Away displayed with the instructions To Disarm Enter Code 1 2 J a 5 el 7 3 9 0 CLEAR P1 Tue 6 4 02 11 20 AM Les 2 Enter your 4 digit user code The Partition No 8 Description screen is displayed DISARM El DISARM SELECTED ALL PA Tue 6 402 11 21 AM 3 Press the DISARM ALL button if you wish to disarm the system Symphony beeps once and the Arming screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted open NOTE If you wish to disarm only selected RE STAY partitions you must first highlight the MORE partition s to be disarmed then press the i 2 NIGHT p SSE DISARM SELECTED button Symphony beeps once and the Arming screen is displayed showing the system as Ready to Thu 5130 02 11 27 am II Arm or not ready if any zone is faulted open O mm Multi Partitions 21 Security System Operation cont d NOTE Once the system is disarmed Symphony will return to the Home screen after the selected To Home Page After time has expired This time is selected on the Setup screen ACTION SCREEN See oe RAE ri xi PRAD DEM 5 PM cis How to Disarm Mu
42. k until the problem is resolved There are no user serviceable components in this product and the manufacturer must make all necessary repairs Other repair methods may invalidate the FCC registration on this product This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs This equipment is hearing aid compatible When programming or making test calls to an emergency number briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evening 58 CANADIAN DEPARTMENT OF COMMUNICATIONS DOC STATEMENT NOTICE The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions
43. l Message Center Features cont d How to Listen to Memos and Messages To listen to memos and messages ACTION SCREEN 1 From the Home screen press the MESSAGES button to display the Message Center main screen Massages SAVED Mamas Messages DEE 5 3 Caller ID Answer Phone Setup O Privacy Enabled For 00 Hrs 30 Min 2 Select the desired Mailbox by touching it Then use the control buttons to navigate through your memos and messages Adjust the speaker volume as needed using the Volume and buttons eas NOTE The volume setting for the Message pie nos Center is temporary This setting is Messages independent to the Symphony system volume setting defined on the Setup screen Upon exit from the Message Center Symphony Answer Phone Setup volume is as defined on the Setup screen Z Privacy Enabled For _00 Hrs 30 Min EA Opening Mailbox Borg ES NEW 2 Memos O Messgs SAVED om a d ES O Memos rl lt ne Y Messgs pi ay PREVIOUS PLAY PLAY NEXT volume 4 Outgoing Message Y RECORD gt PLAY Message Center plays back messages in this order e New Memos Boxt2 E e New Incoming Messages 2 M 2 Memos E os Playing Saved Memos SAVED a ae a O Memos AA y BP lt P gt e Saved Messages U Messos IPLAY D PLAY PLAY gt After each memo or message is retrieved you i may SAVE or DELETE it using the control buttons You may also erase memos m
44. lay the Arming screen Fi STAY MEA O Am Multi Partitions 2 Press the Current Partition tab lower edge of the screen in this case it displays P1 The User Authorization screen is displayed with the instructions For Authorized Partitions Enter Code Security System Operation Cont d ACTION SCREEN 3 Enter the code authorized to access other partition s If the code is accepted the system displays the partitions that user has access to NOTE A code may have access to some but not all of the available partitions This screen displays the available partitions in this case Partitions 1 and 2 and their current status The current partition is shown at the top of the Tue EAN 202 PM display in this example the device is attached to Partition 1 P1 To change this assignment select the appropriate button e g press P2 to switch control to Partition 2 How to Send Emergency Messages An emergency message for panic or fire can be sent to the central monitoring station from the Emergency screen The Emergency screen can be accessed by activating the emergency icon located in the lower right hand corner of the displayed screen see next page for a typical screen RY STAY F MORE R NIGHT CHOICES O Arm Multi Partitions EMERGENCY Thu 5 30 02 11 27 AM lt ICON AUI 022 VO 1 The Emergency screen cannot be accessed while running a diagnostic test or the touch screen cal
45. ltiple Partitions To disarm multiple partitions 1 From the Home screen press the SECURITY button to display the Arming screen All Zones Monitored Be sure the Arm Multi Partitions button is AWAY Entry Delay Active checked w Arn Multi Partitions w rm Mult Partitions 2 Press the DISARM button on the Armed screen The User Authorization screen is Armed Away displayed with the instructions To Disarm Enter Code P1 Tuecaw21123am BAJ 22 Security System Operation Cont d ACTION SCREEN 3 Enter your 4 digit user code The Partition No amp Description screen is displayed FI DISARM El DISARM 2 SELECTED 7 ALL Tue 6 402 11 21 AM 4 Press the DISARM ALL bution if you wish to disarm the system Symphony beeps once and the Arming screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted open ty STAY MORE R NIGHT Ly CHOICES w Arm M ulbi P artitiorie NOTE If you wish to disarm only selected partitions you must first highlight the partition s to be disarmed then press the DISARM SELECTED button Symphony beeps once and the Arming screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted open Wed 6 5 02 10 58 AM DEARM El DISARM SELECTED ALL PA NOTE Once the system is disarmed Symphony will return to the Home screen after the selected To Home Page After time has ex
46. m is disarmed and a zone is bypassed you can remove the bypass as follows ACTION SCREEN 1 View bypassed zones by pressing the SHOW ZONES button The Zones screen is displayed one Ho amp Description Status Bypass Getting Zone Statue NOTE While Symphony is requesting and receiving the zone data from the control panel the Zones screen displays Getting Zone Status one Ho amp Description Status Bypass ZM 001 EN 002 EN 005 ZM 0004 ZM 00S ZM O06 evensses hara __stuecren mp CT 2 Remove zone bypasses by pressing the G Ready Bypassed Zones O CLEAR BYPASSES button The User Authorization screen is displayed with the instructions To Clear Bypasses Enter Code E RZ JE 3 NOTE A zone cannot be unbypassed while 4 ES 6 the system is armed 0 CLEAR Pi Tue 6 4 02 10 51 AM Lei 3 Enter your 4 digit user code The More Choices screen is displayed showing the system as Ready to Arm NOTE This will not occur if any zone s is open not ready TE OPERATING gt li EVENT GA A MOBES en REFRESH WEB 20 Security System Operation Cont d How to Disarm the System IMPORTANT If you return and the main burglary sounder is on DO NOT enter the premises but call the police from a nearby safe location If you return after an alarm has occurred and the main sounder has shut itself off Symphony will beep rapidly upon enter
47. may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution User should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme a certaines normes de protection d exploitation et de s curit des r seaux de t l communications Le ministere n assure toutefois pas que le mat
48. movement is detected inside the premises You may leave through the entrance door during the exit delay period without causing an alarm You may also reenter through the entrance door but must disarm the system with you User Code within the entry delay period or an alarm will occur STAY Press this button to arm when you are staying home but might expect someone to use the entrance door later When armed in STAY the system will sound an alarm if a protected door or window is opened but you may otherwise move freely throughout the premises Late arrivals can enter through the entrance door without causing an alarm but they must disarm the system within the entry delay period or an alarm will occur NIGHT Press this button to arm when you are staying home and do not expect anyone to use the entrance door Your installer may have configured NIGHT Mode differently have him her describe the actual settings of this mode Arm Multi Check this box when you want to arm more than one partition When Arm Partitions Multi Partitions is checked all partitions within the system can be armed at one time if the user is so authorized When the Arm Multi Partitions circle does not contain a check mark each partition must be armed individually MORE Press this button for more Security Lighting telephony and Symphony setup CHOICES features 10 System Overview Introduction to Your System This system offers you three forms of protection
49. mphony time that is not adjusted for DST From the Set Time amp Date screen while referring to the Time Zones Settings chart select the corresponding Time Zone for the location of the Symphony by pressing the increase or decrease arrow buttons From the Set Time amp Date screen adjust either or both the time and date by pressing the increase or decrease arrow buttons as necessary until the proper month day year hour and minute are displayed Set Time amp Date INCREASE pra Month TYPICAL E x aa ea a DECREASE EJ one p RECREA SSS 7 w AM M Adjust for DST Synchronized with Network Clock OK CANCEL BUTTON BUTTON AUI 009 VO Set Time amp Date Screen 73 Symphony Setup cont d Time Zones Using the chart below select the time zone number corresponding to the location of the installation Time Zone Settings O81 International Date Line X I I I I I I 1 I I I I I I I I I I 1 I I I I I I I 1 1 HOST HOCT 406 9 S vit S J EI r TI xd OE II LEx gt H gt o gt gt gt d 0 9 4 O 9 d N OES H u y o qe WOJJ INJLA IWILL ESIOAIU QUIL prepuejS NLKMOUOQLAM M06 MOCI MOST aE IVUDUJY y PIMPN WH 4q pojiduoj sdvyp Y81H UIDIUNON umo dew soovyd owios ur ydoy st SWIL PIPPUEJS JO SOULAPE UI INO
50. n is displayed gt a F OPERATING EVENT LOGS OBES 19 REFRESH WEB 3 Press the SETUP button on the More Choices screen The Setup screen is displayed Blank Dizplay To Home Page After After rc ER scree E L Gr Contrast Volume Thu 5 30 02 11 26 AM 69 Symphony Setup cont d How to Adjust the Touch Screen Contrast You may adjust the touch screen contrast as follows ma a you want to increase contrast press the slide bar above the current contrast setting you want to decrease contrast press the slide bar below the current contrast setting if another adjustment or selection is to be go to the corresponding paragraph in this made section If no additional adjustment or selection is to be press the Back icon at the upper right hand made corner of the Setup screen to return to the previous screen or press the Home icon in the upper left hand corner of the Setup screen to return to your Home screen Blank Display To Home Page After After I USER CONTRAST r SETUP SLIDEBAR INDICATOR CLEAH CR ace Contrast Volume CE EE Sev LE Thu 5 30 02 14 28 AM Touch Screen Contrast Control 70 Symphony Setup Cont d How to Adjust the Volume You may adjust the Symphony speaker volume by pressing your finger on the touch screen slide bar associated with the Volume scale and doing the following meme you want to increase volume press the slide bar above the current
51. n option About Symphony Cont d Symphony Icon Button Descriptions To aid in the navigation of Symphony a set of user friendly icons has been provided The appearance function and location of these icons is described below Allows you to retrieve Messages via the Message Center module Allows you to turn certain devices on and off if installed and programmed by your installer Home screen Accesses Arming screen NOTE The background color of the shield indicates security system status Green system disarmed ready to arm Red system armed Yellow system not ready to arm Upper left corner of most Returns you to the Symphony Home screens screen Upper right corner of most Reverts to the last screen viewed screens Lower right corner of most Displays Emergency functions as screens programmed by your installer Lower left corner of most Used for Remote Security Access features screens About Symphony cont d Symphony Arming Screen From the Home screen press SECURITY to access the Symphony Arming screen Use this picture and the table that follows to become familiar with the Symphony security functions RY STAY R NIGHT CHOICES E rm Multi P arbitioriz Thu 530 02 11 27 AM IU ITEM FUNCTION AWAY Press this button to arm when no one will be staying on the premises When armed in AWAY the system will sound an alarm if a protected door or window is opened or if any
52. new memo ACTION SCREEN 1 From the Home screen press the MESSAGES button to display the Message Center main screen Messages SAVED U Memos 0 Messages po E Caller ID Answer Phone Setup O Privacy Enabled For 00 Hra 30 Min Optional Message Center Features Cont d ACTION SCREEN 2 Press the Record Memo button In a multi user system you are prompted to select a mailbox Select the desired mailbox then proceed Wait for the system to log you in Please E Messages Wait is displayed then you are prompted to ue Record at the Tone The screen shows a 0 Messages RECORDING display Please wail o Caller ID Answer Phone Setup O Privacy Enabled For 00 Hrs 30 Min Messages SAWED Manos Massages Record at the Tore Caller ID 5 Answer Phone Setup O Privacy Enabled For 00 Hra 30 Min Messages SAVED Mamas Messages 4 Stop RECORDING Recording Caller ID r Answer Phone Setup O Privacy Enabled For O Hra 30 Min 4 Press Stop Recording button when completed The Record Memo button and a text message that reads Memo Recorded replace the RECORDING and Stop Recording buttons When the text message 7 disappears the number of memos under the PSS NEW column of the selected mailbox increases 0 Memos by one O Messages Memo Recorded 5 rue Caller ID Answer Phone Setup O Privacy Enabled For 00 Hrs 30 Min 57 Optiona
53. ng CRC after successful code download LED Operation When Software Download Fails There are the following sequences providing the extra failure information 1 CRC failure 1 calculated CRC does not match CRC provided with binary e WEB ARMED READY and MESSAGE all FAST BLINK for 3 seconds following e WEB ARMED READY and MESSAGE ON for 3 seconds and following e WEB ARMED READY and MESSAGE FAST BLINK for 3 seconds 2 CRC failure 2 calculated network CRC does not match CRC provided with binary e WEB ARMED READY and MESSAGE all FAST BLINK for 3 seconds following e WEB ARMED READY and MESSAGE SLOW BLINK for 3 seconds and following e WEB ARMED READY and MESSAGE FAST BLINK for 3 seconds 68 Symphony Setup How to Access Symphony Setup Options Setup allows you to adjust the touch screen contrast and or adjust the Symphony speaker volume You may also select the time interval that must pass prior to Symphony going into screen saver mode screen goes blank Additionally you may enter the User Setup screen Advanced Setup screen or Clean Screen maintenance mode from the Setup screen by pressing the corresponding button How to Access Setup Access the Setup features as follows ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed ty STAY M won CB ote O Am Mlulti Partitions 2 Press the MORE CHOICES button The More Choices scree
54. opes To configure your Horoscope option click on the Horoscope link This displays the Choose My Horoscopes screen Simply follow the instructions at the bottom of the screen Aries O Libra O Taurus O Scorpio O Gemini O Sagittarius O Cancer O Capricorn O Leo O Aquarius O Virgo O Pisces O Instructions 1 Select the single horoscope sign you wish to see on your console Internet page 2 Click the SUBMIT button to save your changes You are automatically returned to the Contents screen Sports Scoreboard Sports Network Scoreboard Selections for rick U Major League Baseball MLB U National Football League NFL Q National Basketball Association NBA Q National Hockey League NHL 1 Select any combination of the sports you wish to see scores from 2 Click on the Submit button to save your changes 47 Internet Features cont d 48 Weather To configure your Weather option click on the AccuWeather link This displays the Weather Selections screen Simply follow the instructions at the bottom of the screen po E Instructions 1 Select up to three city state choices for weather by clicking the Edit button to make your select 2 Click the Clear button to remove a choice NOTE Your selections will appear on your console Internet page in the order in which they were selected 3 Click the Submit button to save your choices Reminders The Reminders function allo
55. or including smoke detectors the optional personal emergency transmitter and the optional portable wireless Keypad A low battery in a portable wireless Keypad is detected as soon as one of its keys is pressed and the Keypad will display 00 Alkaline batteries provide a minimum of 1 year of operation and in most units and applications provide 2 to 4 years of service Actual battery life will depend on the environment in which the sensor is used the number of signals that the transmitter in the sensor has had to send and the specific type of sensor Factors such as humidity high or low temperatures or large swings in temperature may lead to the reduction of battery life in an installation If you have a low battery in a wireless sensor a low battery message is displayed on the Keypad In addition a battery operated smoke detector with a low battery also emits a single chirp sound once every 20 to 30 seconds identifying itself as the smoke detector with the weak battery If you do not replace a smoke detector s low battery the smoke detector may sound continuously as if there were a fire alarm The low battery message comes on as a warning that battery replacement in indicated sensor s is due within 30 days In the meantime the sensor s causing the low battery indication is still fully operational Important Use only batteries recommended by your installer as replacement Silencing Low Battery Warning Tones at the Keypad T
56. otification Loud Interrupted Fire Alarm FIRE is displayed descriptor of zone in Keypad amp External alarm is displayed Loud Continuous Burglary Audible Emergency ALARM is displayed descriptor of zone in Keypad amp External Alarm alarm is also displayed One Short Beep a System disarm a DISARMED READY TO ARM is not repeated b System arming attempt displayed Keypad only with an open zone b The number and descriptor of the open c Bypass verify protection zone are displayed c Numbers and descriptors of the bypassed protection zones are displayed One beep is heard for each zone displayed Subsequently the following is displayed DISARMED BYPASS Ready to Arm One Short Beep System is in test mode Opened Zone identifications will appear once every 15 sec Keypad only One Beep Low battery at a transmitter LO BAT displayed with description of every 60 sec transmitter Keypad only Two Short Beeps Arm Away or Maximum ARMED AWAY or ARMED MAXIMUM is Keypad only displayed Red ARMED indicator is lit Three Short Beeps a Arm Stay or Instant a ARMED STAY ZONE BYPASSED or Keypad only b Zone opened while system ARMED INSTANT ZONE BYPASSED is is in Chime Mode displayed Red ARMED indicator is lit c Entry warning b CHIME displayed descriptor of open protection zone will be displayed if the key is pressed c DISARM SYSTEM OR ALARM WILL OCCUR is displayed Rapid Beeping a Trouble a C
57. owing jacks An RJ31X is used to connect this equipment to the telephone network The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact the manufacturer for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the networ
58. pired This time is selected on the Setup screen 23 Security System Operation cont d How to Disarm Using a Keyswitch To disarm the partition turn the key to the right and release If an alarm has occurred the red light will be flashing rapidly memory of alarm How to Check the Status of Other Partitions 24 This system supports between one and eight Partitions as configured by your installer Partitioning enables a single physical alarm system to control up to eight areas of protection partitions Each Symphony and Keypad is assigned a default partition for display purposes and will show only that partition s information For example if your physical site is a four apartment housing unit this alarm system would be configured with four partitions Each apartment s zones door windows smoke detectors etc are assigned to separate partitions giving each apartment independent arming disarming control of its own partition area A landlord or manager may be granted access to all partitions so he she can control the entire system If a user is so authorized a Symphony or Keypad in one partition can be used to perform system functions in another partition Note that only those partitions authorized and programmed by the installer can be accessed in this manner To check the status of other partitions perform the following ACTION SCREEN 1 From the Home screen press the SECURITY button to disp
59. r Guide for these features 14 Security System Operation Introduction to Security System Operation You can arm your system in one of three arming modes Away Stay and Night The following table lists the three different arming modes and the results of each FEATURES FOR EACH ARMING MODE away es ve ve es stay Ws ve Wes wo es Yes Yes es Night Y Yes set for Y Yes set for Away or Stay Away Mode Mode No set for Stay No set for Instant or Instant or Maximum Mode Maximum Mode Y our installer may have configured Night Mode differently have your installer write the actual mode settings above How to Arm the System Arming the system in any mode is performed in the same way as described below NOTE Close all perimeter windows and doors before arming 1 From the Home screen press the SECURITY 55 Secs Remaining button The Arming screen is displayed 2 On the Arming screen press the selected armin All Zones Monitored button j j 9 L AWAY Entry Delay Active e Symphony beeps twice Away and Night Maximum ty STAY o DISARM Modes or 3 times Stay and Night Instant Modes y g R NIGHT cP Aj e a DISARM button appears w Aron Multi Partitions e atext message appears stating which zones are arming and whether or not there is an entry delay Tue 6 402 10 29 aM E e the screen changes to display the remaining exit Arming typical delay time and Armed Away e ayellow
60. r users e Greetings When Message Center answers a call a recorded greeting instructs the caller to leave a message If multiple mailboxes are in use the message can instruct the caller to press a key 1 4 corresponding to the desired user s mailbox and then leave a message The system then announces the greeting for that user and automatically stores the caller s message in that mailbox e User Codes Message Center supports up to five users Each user needs a 4 digit user code In addition to the five user codes the system has one Master Code and one Installer Code e Security System In addition to Symphony special Message Center Keypads may be used in your system these provide a two line LCD display standard control keys plus a speaker microphone to record and retrieve voice messages The system can also be set so that a user s messages are automatically played whenever that user disarms the security system from a Message Center Keypad Playback Upon Disarm Depending on how Symphony and Message Center are set up messages can be played back when the system is disarmed If multiple users and mailboxes are set up the messages for a user can be played back when that user disarms the system Messages and Memos Like any digital answering system Message Center records incoming telephone messages Message Center also enables users to record Memos for themselves or for other users For example you may record a memo fo
61. r your child then when your child returns from school and disarms the system your memo is played back ahead of any telephone messages 55 Optional Message Center Features cont d Privacy Feature The Privacy feature turns off all telephone ringers and lets Message Center answer your calls This can be useful if you do not wish to be disturbed at certain times A simple pull down menu lets you select the Privacy duration from 30 minutes to 5 hours if enabled at the Symphony When Privacy is selected via a check box Message Center will take all calls for that duration or until you turn it off Use the Message Menu to check for any messages that may have been left while Privacy was turned on Message Center Operational Structure Message Center features can be accessed through Symphony a Message Center Keypad and through a telephone Not all features are accessible through Symphony and some features are only accessible through a telephone Message Center operation is presented first using Symphony then using a Message Center Keypad and finally those features that can only be performed through a telephone provided Message Center Operation Using Symphony 56 How to Record a Memo Using Symphony A memo is a message you can record for other users of the system to hear For example you might want to let them know you went to the store These users would then use the Message Menu to listen to your memo To record a
62. rs and you may record another outgoing message or leave the mailbox 61 Optional Message Center Features cont d 62 Advanced System Features Introduction to Advanced System Features While most of the commonly used security functions are available from Symphony s advanced user interface there are some less used advanced features that can either be accessed through Keypad Emulation mode on the Symphony or a standard Custom English Keypad To program your systems advanced features refer to you Control Panel User Guide Keypad Console Emulation Mode Console Mode allows you to use an Symphony interface just as you would a regular system Keypad In this mode you can use either Symphony s touch screen Keypad or the Keypad keys if available on your model All commands shown in Console Emulation mode can also be executed from a standard Custom English Keypad How to Enter Console Emulation Mode To access the touch screen Keypad do the following ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed ty STAY M won Ep ote O Arn Multi Partitions 2 Press the MORE CHOICES button The More Choices screen is displayed SHOW ZOHES consoni EVENT LOGS M Ed REFRESH WEB 63 Trouble Conditions Cont d ACTION SCREEN 3 Press the CONSOLE MODE button on the More Choices screen The Keypad screen is displayed 64 Summary of Audio N
63. rsonal injury or property loss as a result CONSEQUENTLY SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY PROPERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING HOWEVER IF SELLER IS HELD LIABLE WHETHER DIRECTLY OR INDIRECTLY FOR ANY LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE REGARDLESS OF CAUSE OR ORIGIN SELLER S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER This warranty replaces any previous warranties and is the only warranty made by Seller on this product No increase or alteration written or verbal of the obligations of this Limited Warranty is authorized 90 91 First Alert NOO SONAL A SECURITY SYSTEMS 149 Eileen Way Syosset NY 11791 Copyright O 2002 PITTWAY Corporation K5763 2V1 7 02
64. system must be disarmed first To bypass zones do the following ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed RP STAY M wor Ep ote O Am Multi Fartitions 2 From the Arming screen press the MORE CHOICES button The More Choices screen is displayed Ga OPERATING M EVENT Loss A SRR Y REFRESH WEB 3 Press the SHOW ZONES button on the More Choices screen The Zones screen is displayed Zone Ho amp Description Status Bypass NOTE While Symphony is requesting and ENA TIE receiving the zone data from the control panel the Zones screen displays Getting Zone Status CLEAR m BYPASS BYPASSES REFRESH DATA SELECTED 18 Security System Operation Cont d ACTION SCREEN 4 Highlight the zone s to be bypassed by touching it on the screen when the zones are displayed 5 Press the BYPASS SELECTED button The User Authorization screen is displayed with the instructions To Bypass Zones Enter Code a 4 Sate Pi Tue 6 402 10 50 AM ol 6 Enter your 4 digit user code The More Choices screen is displayed showing the system as Ready Bypassed Zones sowzons 3 COHSOLE e SHOW ZOHES El E gt 5 OPERATING EVENT LOGS rs o REFRESH WEB 19 Security System Operation cont d How to Remove Bypassed Zones A bypassed zone will automatically be unbypassed when you disarm the system If the syste
65. ted a fire within the room could prevent the control from reporting a fire or an intrusion Recommendations For Proper Intrusion Protection For proper intrusion coverage sensors should be located at every possible point of entry to a home or commercial premises This would include any skylights that may be present and the upper windows in a multi level building In addition we recommend that radio backup be used in a security system so that alarm signals can still be sent to the alarm monitoring station in the event that the telephone lines are out of order alarm signals are normally sent over the phone lines if connected to an alarm monitoring station Recommendations for Evacuation Establish and regularly practice a plan of escape in the event of fire The following steps are recommended by the National Fire Protection Association 1 Position your detector or your interior and or exterior sounders so that they can be heard by all occupants 2 Determine two means of escape from each room One path of escape should lead to the door that permits normal exit from the building The other may be a window should your path be impassable Station an escape ladder at such windows if there is a long drop to the ground 3 Sketch a floor plan of the building Show windows doors stairs and rooftops that can be used to escape Indicate escape routes for each room Keep these routes free from obstruction and post copies of the escape rou
66. tes in every room 4 Assure that all bedroom doors are shut while you are asleep This will prevent deadly smoke from entering while you escape 5 Try the door If the door is hot check your alternate escape route If the door is cool open it cautiously Be prepared to slam the door if smoke or heat rushes in 6 Where smoke is present crawl on the ground do not walk upright Smoke rises and may overcome you Clearer air is near the floor 7 Escape quickly don t panic 31 Fire Alarm System Operation cont d 8 Establish a common meeting place outdoors away from your house where everyone can meet and then take steps to contact the authorities and account for those missing Choose someone to assure that nobody returns to the house many die going back 32 User Code Setup Introduction to User Code Setup Each user must be assigned a name with a corresponding 4 digit user code in order to gain access to various features and functions Through Symphony you may program users to access any and all of the following systems e Fire Burglary e Message Center e Internet Users for the systems are programmed in a central user setup location that provides the specific questions for the user pertaining to each system You may want these users to be the same but there are situations in which you may want a user to have access to one system e g Message Center without having access to another e g the Fire Burglary s
67. that causes Caller ID information to be announced at Message Center Keypads Last Number Redial Mailbox A place where messages and memos are stored in Message Center The system provides 4 mailboxes numbered 1 4 Each family member can be assigned access to any number of mailboxes Master Code A 4 digit code that gives users access to all of the system s functions except unattended downloading installer only See also User Code Memory Dial A feature that lets you dial a phone number that has been previously programmed into the system Memory Location A storage place for phone numbers up to 16 digits where each is identified by a 2 digit location number 01 15 Memo A message recorded for another user Menu A collection of voice prompts announced after certain keys are pressed Message A recording left by a caller in one of the assigned mailboxes During message playback oldest messages are announced first See also New Messages and Saved Messages Message Beeps A Message Center feature that causes the system to beep over the dial tone when you pick up a phone if there are messages waiting New Messages A message s that have not yet been listened to causes the yellow message LED at the Message Center Keypad to flash Outgoing Message OGM A pre recorded greeting that is announced to callers when Message Center answers a call Glossary Cont d Out of Area Number Phone numbers origin
68. the code is saved the Save Settings button is again displayed TeleSmart User Setup User Code Mailbox Access Common Plone none Mone w Play Messages Upon Entry For Telesmart Keypad and Telephone Access Setup ONLY Telesmart User Setup User Code ET Mailbox Access First Second Third Fourth None Y None w prone w none w e Play Messages Upon Entry For Telezmart Keypad and Telephone Access setup ONLY Save Settings Internet Features Introduction to Internet Features As a household Internet appliance Symphony provides access to a wealth of information including e News e Sports e Weather e E mail and e Live updates of user selectable content such as your horoscope Additionally you may control all of Symphony function from any personal computer or laptop that has Internet capabilities including security system functions arming disarming etc and to check to see if you have a voice message Whenever a user is added or edited through the User Setup procedure and if that user is authorized to have WEB access upon saving of the user setup information a button is automatically generated on the Home screen with that user s name Modifying Your WEB Page You may access and customize your WEB page through your personal computer or laptop To access your existing WEB page go to the First Alert Symphony AlarmNet web site at http symphony alarmnet com The screen w
69. to select for this user and press the Save button The configuration changes are saved and you are User Setup returned to the User Setup screen e linda Fe ADD ene En C rickie helen Y EDIT USER Fx DELETE USER 39 User Code Setup cont d How to Set Up a User Code for Message Center Use Only 40 Users that have access to the security system Internet and Message Center should be programmed in the procedure described in Section User Codes Users that are to have access only to the Message Center options no security or Internet options must be programmed here using the procedure described below Message Center user numbers and user codes are independent from security system codes but if desired Message Center can let you control your security system from a telephone by assigning codes as follows If Message Center user code is That user can access Unique to Message Center system Message Center system only Same as a security system user code Both Message Center and security systems Important Feature If the same code is used for both the Message Center user and Symphony Symphony can automatically retrieve that users memos messages upon system disarm To set or change a User Code ACTION SCREEN 1 From the Home screen press the MESSAGES button to display the Message Center main screen o Massages SAVED O Memos 0 Messages Ss Answer Phone Setup D
70. type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e If using an indoor antenna have a quality outdoor antenna installed Reorient the receiving antenna until interference is reduced or eliminated Move the receiver away from the control communicator Move the antenna leads away from any wire runs to the control communicator Plug the control communicator into a different outlet so that it and the receiver are on different branch circuits lf necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user or installer may find the following booklet prepared by the Federal Communications Commission helpful Interference Handbook This booklet is available from the U S Government Printing Office Washington DC 20402 The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or Users Manual Una
71. ur family with the conveniences of a full featured digital answering machine In addition to all the features of a digital answering system Message Center offers much more including caller ID if service is available multiple mailboxes a memo feature and a unique Privacy feature that enables you to divert ALL calls to the Message Center mailbox for a duration you select such as during mealtime baby s nap time etc Check with your installer to see if these features have been enabled System Basics e Mailboxes The system has four mailboxes for storing messages and memos and users can be assigned access to any combination of mailboxes This lets each user listen to his her own messages without having to listen to messages intended for the other users e Greetings When Message Center answers a call a recorded greeting instructs the caller to leave a message If multiple mailboxes are in use the message can instruct the caller to press a key 1 4 corresponding to the desired user s mailbox and then leave a message The system then announces the greeting for that user and automatically stores the caller s message in that mailbox e Security System In addition to Symphony special Message Center Keypads may be used in your system these provide a two line LCD display standard control keys plus a speaker microphone to record and retrieve voice messages The system can also be set so that a user s messages are automatically pla
72. uthorized changes or modifications could void the users authority to operate the equipment IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS In the event of telephone operational problems disconnect the control by removing the plug from the RJ31X CA38A in Canada telephone wall jack We recommend that your certified installer demonstrate disconnecting the phones on installation of the system Do not disconnect the phone connection inside the control communicator Doing so will result in the loss of your phone lines If the regular phone works correctly after the control communicator has been disconnected from the phone lines the control communicator has a problem and should be returned for repair If upon disconnection of the control communicator there is still a problem on the line notify the telephone company that they have a problem and request prompt repair service The user may not under any circumstances in or out of warranty attempt any service or repairs to the system It must be returned to the factory or an authorized service agency for all repairs 57 FEDERAL COMMUNICATIONS COMMISSION FCC Part 68 NOTICE This equipment complies with Part 68 of the FCC rules On the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company This equipment uses the foll
73. volume setting you want to decrease volume press the slide bar below the current volume setting Blank Dizplay To Home Page After After USER r SETUP VOLUME GEE HN INDICATOR Min EX ul Mar EX ul Mar Contrast Volume Thu 5 30 02 11 28 AM Symphony Volume Control How to Select Screen Saver Activation Time When Symphony is not armed and not active it will automatically go into screen saver mode display goes blank after the selected blank display time has expired unless never option is selected To select the screen blank time do the following ACTION SCREEN 1 Press the Blank Display After arrow button A pop up window displaying the time period options is displayed Blank Display To Home Page After After USER HZ E SETUP DWAHCED SETUP Contrast Volume P1 71 Symphony Setup cont d ACTION SCREEN 2 Select the time period option you want by pressing it The pop up window closes automatically and the selection is displayed in Blank Display To Home Page blue play g dd After After NOTE Additional options can be viewed by using the up down arrows to scroll through TR the time period options TA Min EX CLEAN EE cen Contrast volume SCREEN SETUP i wj p Thu 6 6 02 3 26 PM 3 Press either the Home or Back icon A Settings Changed pop up window is displayed stating ROOT UPDATE In Progress Please Wait When the Root REV cucurzomee ll F
74. which is proved not in compliance with Seller s specifications or proves defective in materials or workmanship under normal use and service Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than First Alert Professional factory service For warranty service return product transportation prepaid to First Alert Professional Factory Service 175 Eileen Way Syosset New York 11791 THERE ARE NO WARRANTIES EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER S OWN NEGLIGENCE OR FAULT Seller does not represent that the products it sells may not be compromised or circumvented that the products will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the products will in all cases provide adequate warning or pro tection Customer understands that a properly installed and maintained alarm may only reduce the risk of a burglary robbery fire or other events occurring without providing an alarm but it is not insurance or a guarantee that such will not occur or that there will be no pe
75. ws you to leave memos on your Symphony WEB page so that you won t forget important events or meetings When the REMINDERS button is clicked on the main page the Reminder Management screen is displayed The Reminder Management screen displays all existing messages as follows Existing Messages December 1 Xion 06 70000088 rick Yes Urgent a 7 SELECTED Add a new reminder Clicking on the Add a new reminder link displays Occasion To Month Day Year ER LI 11 Internet Features Cont d Notify Recurring Priority f f O Normal O Important O Urgent Year notations are ignored on recurring reminders Urgent Reminders always go to ALL users CANCEL View current reminders ga REMINDER 1 By clicking on the boxes for Occasion To Month Day Year Notify and Recurring pull down menus are displayed and you may select the option of your choice As an example the Notify pull down menu will allow you to select the Day of 1 Day before 1 Week before or 2 Weeks before for when you want your message displayed on your Symphony WEB page NOTE No matter what year is selected it is not displayed in current message view 2 Click on the adjacent circle to select your reminder priority IMPORTANT Your reminder message is limited to 40 characters 3 Click on the ADD REMINDER button to add this reminder to your Existing Messages Manage Users The Manage Users function allows you to add
76. yed whenever that user disarms the security system from a Message Center Keypad Playback Upon Disarm Depending on how Symphony and Message Center are set up messages can be played back when the system is disarmed If multiple users and mailboxes are set up the messages for a user can be played back when that user disarms the system Messages and Memos Like any digital answering system Message Center records incoming telephone messages Message Center also enables users to record Memos for themselves or for other users For example you may record a memo for your child then when your child returns from school and disarms the system your memo is played back ahead of any telephone messages Privacy Feature The Privacy feature turns off all telephone ringers and lets Message Center answer your calls This can be useful if you do not wish to be disturbed at certain times A simple pull down menu lets you select the Privacy duration from 30 minutes to 5 hours When Privacy is selected via a check box Message Center will take all calls for that duration or until you turn it off 13 System Overview cont d Use the Message Menu to check for any messages that may have been left while Privacy was turned on Extended Functionality Extended functions are advanced functions that can be accessed through a standard Custom English Keypad or through emulation mode on your Symphony touch screen Refer to your Control Panel Use
77. ymphony Keypad When you wish to leave Symphony click the Disconnect button Closing Returning to Remote Control Login Is displayed Internet Features Cont d User Feedback User Feedback Name Email Address Type of Feedback Category Symphony Web Interface Custom Content Other Comment 250 characters max Logout The LOGOUT button allows you to leave the symphony alarmnet com Internet site Pressing the LOGOUT button displays the following You have been logged out Click Here to Close Your Browser 53 Internet Features cont d 54 Optional Message Center Features Introduction to Message Center Features Message Center is an option available with Symphony which provides you and your family with the conveniences of a full featured digital answering machine In addition to all the features of a digital answering system Message Center offers much more including caller ID if service is available multiple mailboxes a memo feature and a unique Privacy feature that enables you to divert ALL calls to the Message Center mailbox for a duration you select such as during mealtime baby s nap time etc System Basics e Mailboxes The system has up to four mailboxes for storing messages and memos and users can be assigned access to any combination of mailboxes This lets each user listen to his her own messages without having to listen to messages intended for the othe
78. ystem How to Access User Setup Access User Setup as follows ACTION SCREEN 1 From the Home screen press the SECURITY button The Arming screen is displayed T STAY MORE TE NIGHT jo CHOICES O Am Multi Partitions 2 Press the MORE CHOICES button The More Choices screen is displayed SHOW ZOHES comer EVENT LOGS i ea Ed REFRESH WEB 33 User Code Setup cont d ACTION SCREEN 3 Press the SETUP button on the More Choices screen The Setup screen is displayed Blank Display To Home Page After After USER ES F GETUP Min Ex CLEAH UE cer Contrast Volume SCREEN sH Pi ED UP Thu 5 30 02 11 26 AM LJ 4 Press the USER SETUP button on the Setup screen The User Setup screen is displayed User Setup FF ADD F USER e USER FX DELETE USER How to Add a User Add a user as follows ACTION SCREEN Three selections are available add a user edit a user or delete a user User Setup e linda an ADD a USER FX DELETE USER 34 User Code Setup Cont d aaa Oi with the instructions Enter Authorized Code EM EJ RE Don ano 0 Pi Wed 6 5 02 11 21 AM IL 2 Enter your Master code The User Options screen is displayed 3 Press the box next to Enter User Name Enter Data The Enter Data keyboard screen is displayed a oA Anen nnn Ana HA KI DER D D A A E EE A A M E EE E Bl KH KH K K M E M A Es Ben 55 nnn E

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