Users Manual - Harris Communications
Contents
1. u keke ke kek k k 16 Hanging Up i lt y445 3533 20501454 p 22y 2L DE E bke b k n 16 Lanyard Belt Clip or Wrist StraD eke 16 B aft ry Cer ascites faethe kaka krd dikan ree a cae fanny Sead e S L 17 Systenk CMCC kts crams castes sack a a a NAE T k atte 18 Emergency Dialing Using the Panic Button 19 Operating RAN Enor seuccan a t te Se AY ka eas fay dan KEN va GERA SEE ne BEN 19 Water Resistance y l Kr ha hae n Ek der a ees Seen 20 Periodic Testing Maintenance Replacing Batlerl S siyana rid cops n sy r badana ee wean VA 20 Out of Service Storage or Transportation U UEEEEEEUEU U UUU 20 Troubleshooting Guide keke ek ke 21 Disclaimer General Warnings amp Precautions Safety 25 Warranty onerose a oA E E 28 Replacement Parts Additional Accessories Available 29 Product Specifications keke keke ke kk k k k 30 v0 2 FreedomAlert 3 Contents of the FreedomAlert Kit The items below are included with your FreedomAlert Lh Pendant Base Unit Rechargeable Li Ion Special Pendant Batteries 2 Pieces Rechargeable AA Batteries 4 Pieces Belt Clip Wrist Walker Wheelchair strap pS Phone Cord a Screwdriver Lanyard 4 FreedomAlert v0 2 Limitation of Liab2. or Replace battery now If the battery is fully dis charged when you get your unit you may not hear anything at which point you will need to charge one of the batteries up overnight in the base charger before you will be able to use the system You can check the battery status at any time by simply pushing the gray battery test button on the back of the Pen dant for a second TO REMOVE THE BATTERY Remove the cap and turn the pendant upside down Rap the pendant firmly against your hand a few times to get the battery to fall out NOTE These white silver batteries are very special batteries that are not available at your local store See Specification on page 30 for more details or contact LogicMark to purchase replacement batteries 6 FreedomAlert v0 2 Place the extra Pendant battery into the front charging area of the Base unit so that it will charge and be Tan when its time to swap the batteries around The LED on the right side a will glow red when charg ing and green when fully charged l Base larger batteries The Base unit requires 4 rechargeable NiMH batteries Unlike the Pendant battery these are readily available in many retail stores These are to provide you with up 10 12 hours of battery back up protection in the event of a power failure They will not be damaged by con tinually charging in the base unit NIMH AA 1600mAH NIMH AA 1600mAH NIMH AA 1600
3. The button on the bottom of the pendant case which is used to perform the BATTERY CHECK will also perform a SYSTEM CHECK Press and hold this button for more than four 4 seconds One of the following announce ments will be made System check all systems are ok This confirms the following Battery status The Pendant is working The Base unit is working The Base unit is connected to a working phone line The Pendant is within range of the Base unit System cannot detect dial tone The Base unit is not connected to the phone line or can not get a dial tone for some reason Base and Pendant out of range This confirms one or more of the following The Pendant has malfunctioned The Base has malfunctioned The Pendant and Base unit are not communicating with each other or are out or range If you receive a failure notification please refer to the TROUBLESHOOT ING guide on page 21 of this manual to determine the cause Ihis testing feature is very useful allowing you to confirm that the system has coverage from all parts of your home Simply walk to the various parts of your home and push the Battery Check System Check button until you hear the 3 beeps and then the dial tone You can then release the button and you will hear System Check All Systems are OK voice prompt or Pendant and Base out of Range 18 FreedomAlert v0 2 Caution To ensure proper operation this equipment m
4. depleted Out of Service Storage or Transportation When storing the Base unit or taking it on a trip or sending it in for repair it is recommended that you remove one or all of the AA rechargeable batteries from the base unit so that the Running on battery power announcement for the next 10 12 hours doesn t drive the postmaster crazy Remember to re install the 4 batteries in the Base unit when it is put back in service Caution This equipment cannot call out when other equipment tele phone or a computer modem etc are in use on the same phone line Having said that however you can be comforted that in the event someone is on the telephone elsewhere in the home when you push the Freedom Alert button for an emergency situation even though you cannot call out you will be connected to the person on the telephone line in your home And thus can communicate with them 20 FreedomAlert v0 2 TROUBLESHOOTING GUIDE What if I can t get the FreedomAlert to work Step 1 Push the gray RESET button with a pen at the back of the base unit next to the power cord Check the system If it is now working skip the remaining steps Step 2 Check the PENDANT What to do Press the Gray Battery Test System Check button on the back of the Pendant What to expect A voice should announce the condition of the battery A light on the front of the Pendant will come on If nothing happens the most likely cause is tha
5. not allow the exclusion or limitation of incidental or con sequential damages so the above disclaimer regarding incidental or conse quential damages may not apply to you This warranty is void if the product has been damaged or tampered with or if the product or any such parts have been opened In all cases of damage during shipment a claim must be filed with the shipping carrier and not with LogicMark LLC This warranty gives you specific legal rights you may also have other rights which vary from state to state OUT OF WARRANTY REPAIRS If the warranty period has expired or if you are not the original owner of the product LogicMark LLC will at its option either 1 replace this product with a functionally similar but not necessarily identical refurbished product or 2 repair the original product and return it to the original consumer purchaser after payment of repair replacement charges has been received 28 FreedomAlert v0 2 Replacement Parts Optional Accessories NiMH AA 2700 mAh Rechargable Li Ion Special Pendant Batteries 2 Pieces Part 35917 15 00 Rechargable AA Batteries 4 Pieces Part 35918 15 00 NiMH AA 2700 mAh 4 By Md S N Lock Box Extra Pendants Part 30913 34 95 Part 35915 119 95 All prices are in US dollars and include shipping and handling to the 50 United States Add an additional 7 00 for Canadian shipments Orders can be sent in with a check or credit card infor
6. Alert is to be used in one home it is recommended that the Base units be located at least 10 apart Base Unit Options and Features The FreedomAlert can work right out of the box with no programming To avoid programming any telephone numbers simply slide the slide switch at the back of the Base unit to the 911 Only mode Then when you push the blue button on the Pendant you will be immediately connected to 911 emergency services Note If no Friend s list phone numbers are entered or a mistake was made while programming the Freedom Alert it will automatically default to 911 for each of the 3 slide switch settings If you choose not to program any Friends numbers simply skip these next steps on Programming Telephone Numbers and jump to page 14 TUT 2 py DIDINE Telephone Jacks ZA Reset a l tou Only Friends Only DC 9 V 500 mAh OO Learn Mode Friends amp 911 Friend s List and Emergency Operator In addition to being able to call 911 you can also program up to 4 telephone numbers of your choosing You need not program all 4 just one if you like Typically you might have it programmed for 2 numbers to call your neighbor and if they are not available to call a family member Even if you do program a number or more into the Base unit you can still at any time choose to call 911 Only by just sliding the switch at the back of the Base unit Your numbers remain in memory and will be
7. English Freedom Alert e Enjoy the Freedom of Independent Living NIS INSTALLATION amp OPERATION INSTRUCTIONS Model 35911 FIRE RESCUE i r ee AMBULANCE p gt H 77 HMHH Logic v0 2 PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REF ERENCE Thank you for choosing FreedomAlert the most unique Personal Emergency Response System in the world and covered by both US and Canadian patents FreedomAlert is your personal link to Family Friends or Emergency Personnel when needed FreedomAlert allows you to program up to 4 numbers to be reached at the push of a button With FreedomAlert there are No Activation Costs No Contracts No Monthly Fees Up to 4 user programmable contacts to call anytime You can personalize the system with a flick of a slide switch on the Base unit to Call up to 4 custom contacts Call up to 4 custom contacts amp then the 911 emergency operator Or just the 911 emergency operator Because you are speaking through the pendant FreedomA lert allows you to person ally communicate your emergency from anywhere in your home or yard Emergen cies can happen anyplace And just one button activation Traveling Whether you are moving across town or going to visit the grandkids across the country just unplug your FreedomAlert from the phone jack unplug the power adaptor and throw it in your suitcase When you get to your destination simply plug it into the local phone j
8. ack and power outlet No additional program ming needed And if you call 911 they will automatically have the local caller ID of that location Voice prompts provide easy set up and testing Base unit comes with 4 rechargeable batteries to provide up to 10 12 hours of standby power in the event of a power outage Need others to share the system in your home No problem you can add as many additional Pendants to one Base unit as you wish 2 FreedomAlert v0 2 TABLE OF CONTENTS Overview of the FreedomAlert keke kes 2 Contents of FreedomAlert kit L Lekek ken 4 Limitation of Liability eke keke 5 Installing the Batteries L eke ke on 6 Connecting the Base Unit Power Connection i av i k decd enii isiin akiai uan 8 Telephone ConnectionS E keke k k k k 8 How to Handle VoIP amp DSL u eee ek ek ek keke 9 Location of Base nis aki ell k y db an din ke da 10 Base Unit Options amp Features Friends List and Emergency Operator E eee 10 Programming the Unit Programming Telephone Numbers eee 11 Telephone Number Programming Workshee 12 Adding Additional Pendants to the System 14 Operating the FreedomAlert Operating the Pendant eee kek keke 15 Holding the Pendant
9. as a means to carry the Pendant Note that the Wrist Strap can also be used as a way to attach the Pendant to a wheel chair Choose the method that suits you best The drawing at the right shows the method of attach ing the lanyard to the Pen dant FreedomAlert Battery Check The FreedomAlert has a built in battery tester When you press the Gray button at the back of the Pendant a voice announcement will inform you of the battery condition One of the following messages will be heard Battery is ok Check the battery condition twice a month Replace battery soon The battery should be replaced within the next week Replace battery now The battery should be replaced now To replace the battery simply exchange the battery in the Pendant with the battery that has been charging in the Base unit Please note If there is no response after pressing the button for one second or more the battery is dead and must be replaced immediately The battery should be tested at least twice a month along with the System Check outlined on the next page When it gets to the point after a few years that the pendant battery only lasts 3 or 4 weeks before needing to be charged it is then time to replace both the Pendant batteries Note This is a very unusual battery not available at most outlets Order replacement batteries from LogicMark as directed on page 29 v0 2 FreedomAlert 17 System Check
10. ds You will hear the confirmation of Previous Pendant Codes Erased from the Base unit After that you can program a new pendant to the base unit following the steps above as desired Operating the FreedomAlert Operating the Pendant The Pendant is simple in operation having one main Blue button and a smaller Gray button on the back The Blue button on the front is the main button to push for a full second to initiate a call Once this button is pushed the call proceeds forward to the Friends list and or 911 depending on the slide switch setting on the back of the Base unit Blue Button Back v0 2 FreedomAlert 15 Holding the Pendant At this point you simply hold the Pen dant as you would any normal telephone receiver close to the head so that you can hear the other person being called and they can hear you speaking Hanging Up If you choose to cancel the call once initiated you can simply push the Gray button on the back for a second to cancel the call and you will hear Hanging up If at the end of the conversation the other side hangs up the system will hang up automatically over the next 60 to 90 seconds or you can push the gray button to end the call immediately Lanyard Belt Clip or Wrist Strap FreedomAlert comes with 3 accessories for carrying the pendant You can carry the Pendant using the Lanyard You can slide the Pendant in the Belt Clip or you can use the Wrist strap
11. e advised of your right to file a complaint with the FCC if you believe it is necessary f The telephone company may make changes in its facilities equipment opera tions or procedures that could affect the operation of the equipment If this hap pens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service g Should you experience trouble with this equipment please contact LogicMark at 703 934 7934 for repair or warranty information Ifthe equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved h Please follow instructions for repairing if any e g battery replacement section otherwise do not alternate or repair any parts of device except specified i Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information j NOTICE If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this model 35911 does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer 24 FreedomAlert v0 2 General Warnings And Precautions Warning LogicMark LLC DOES NOT represent this unit to be waterproof To reduce the ri
12. ed to push the plug into the opening in the Base unit and twist 90 clockwise to lock in place To remove in the future simply rotate 90 coun ter clockwise and pull outward Caution Do not plug the AC Adapter into an outlet which is controlled by aswitch The switch could accidentally be turned off thus rendering the Base unit inoperable after approximately 10 12 hours when the back up batteries become discharged Telephone Connection No special phone line or special service is required to use your FreedomAlert Your phone will work with your existing touch tone phone line and existing service It works the same way as any cordless phone Touch Tone service is required Simply plug one end of the telephone cord into your telephone jack in the wall and the other end into either one of the telephone jacks at the back of the Base unit Note you will feel a click when the jacks are firmly seated in the wall and the Base unit jack receptacles If you need to plug a conventional telephone into same outlet used by the FreedomAlert simply plug the telephone into the spare jack at the back of the Base unit 8 FreedomAlert v0 2 How to Handle VoIP amp DSL If Your Phone System is VoIP Voice over Internet Protocol VoIP is a telephone service that sends your call over the Internet instead of through the regular telephone system FreedomAlert will work well on most VoIP systems It is important if you haven t alread
13. f the base unit You will hear a voice prompt Synchronizing Mode On the Pendant 2 PUSH the Gray Battery Test button and then IMMEDIATELY push the Blue Panic button HOLD both buttons until you hear Synchronizing Mode from the pendant then release both buttons on the pendant If Base and Pendant out of Range is heard from the pendant STOP wait 30 seconds and start at step 1 again 3 When Synchronizing has been successful you will hear All Systems are OK and then it will announce the call setting that the base is set to Friends 911 Mode Friends Only or 911 Only e If Base and Pendant out of Range is heard from the Base or Pen dant STOP wait 30 seconds and start at step 1 again Notes e You have less than 10 seconds after pushing the RED Code Learn button on the base unit to get the pendant to enter Synchronizing Mode Teaching additional pendants does not erase previously learned pen dants The base unit will automatically exit the pendant learning mode after about ten seconds e Ifyou hear the voice prompt Base and Pendant Out of Range an error has occurred wait 30 seconds for the base to reset and repeat steps 1 amp 2 FreedomAlert v0 2 At a later point in time you might want to erase your previously learned pendants You can erase all previously learned pendants by simply holding down the red Code Learn button at the back of the Base unit for 8 secon
14. g emergency 911 operators or damages arising therefrom Purchaser acknowledges that LogicMark LLC provides no response to its FreedomAlert equipment The equipment is designed to communicate with the contact list of your choice as well as emergency 911 operators and LogicMark LLC is not and shall not be responsible for ambulance police or other emergency response time or that any response will be provided by the anyone on your contact list including the emergency 911 response center ELECTRIC AND TELEPHONE SERVICE IS NECESSARY AND PURCHASER S RESPONSIBILITY Purchaser acknowledges that the FreedomAlert equipment including optional Battery Back up accessory plugs into a standard telephone jack and communicates over standard tele phone lines using two way voice communication You must use a special adaptor not supplied for the equipment to work with VOIP Internet transmis sion VOIP Internet will not work when your electricity service is interrupted unless you have battery back up for your computer Purchaser acknowledges that the FreedomAlert equipment requires 110 Volt AC power and electrical outlets and receptacles telephone hook ups RJ11 Block or equivalent all of which is Purchaser s responsibility to obtain and maintain 26 FreedomAlert v0 2 TESTING AND SERVICE OF FreedomAlert EQUIPMENT The FreedomAlert equipment once installed are in the exclusive possession and control of the Purchaser and it is Purchaser s sole resp
15. gicMark LLC specifically for this product Use of any other power source could damage your unit or make it unsafe 7 Always dispose of batteries properly Never thrown batteries into a fire Consult your local ordinances for proper battery safety 8 If your unit becomes damaged do not attempt to repair it Please return it to LogicMark LLC for service or replacement as stipulated on the next page under ONE YEAR LIMITED WARRANTY v0 2 FreedomAlert 25 LogicMark Disclaimer and Limited Warranty DISCLAIMER LogicMark LLC will not be responsible for the improper use of FreedomAlert nor will it be responsible for failure resulting from the use of other equipment connected to the same phone line We will not be responsible for the quality of the phone line or the reliability or quality of the phone service with which FreedomAlert is used LogicMark LLC will not be responsible for the installation of the FreedomAlert It will not be responsible for the improper use or abuse of this unit COMMUNICATION AND RESPONSE LIMITATIONS Purchaser acknowledges that signals which are transmitted over telephone lines or other modes of communication pass through communication networks wholly beyond the control of LogicMark LLC and are not maintained by LogicMark LLC and therefore LogicMark LLC shall not be responsible for any equip ment or communication failure which prevents transmission signals from reaching your contact list includin
16. gicMark com FreedomAlert is covered by the following patents US 5 521 582 amp Canadian 2 080 921 Other patents pending 2010 LogicMark LLC 32 FreedomAlert v0 2
17. ility This page is a summary of the Disclaimer and Limited Warranty disclosed in full at the end of this instruction manual The purchaser agrees by using this product to the terms and conditions below and in the Disclaimer and Limited Warranty The purchaser also agrees to read and follow all instructions and warnings on the product and contained within these Installation and Operation Instructions It will be the sole responsibility of the purchaser and user to assure that the FreedomAlert product is installed and programmed properly and that the unit is used and maintained correctly This includes but is not limited to periodic use to assure that the FreedomAlert including batteries are in proper work ing order that the unit is located in an appropriate location in the home that the electrical outlet is supplying power and that the user has been educated as to the operation and functionality of the product as a whole The FreedomAlert equipment is not designed or guaranteed to prevent any loss or injury This Limited Warranty and Disclaimer of Liability discussed in full at the end of this instruction manual constitutes the terms of sale and use of the FreedomAlert and accessories equipment and if notwithstanding these terms of sale and use of the product there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever regardless of whether or not such loss damage or personal injury was caused by o
18. less of whether or not such loss damage or personal injury was caused by or contributed to by LogicMark LLC s negligence to any degree or failure to perform any obligation or strict products liability such liability will be limited to an amount paid by the Purchaser to LogicMark LLC for the product or to the sum of 300 00 whichever is greater v0 2 FreedomAlert 27 ONE YEAR LIMITED WARRANTY LogicMark LLC warrants to the original consumer purchaser that this prod uct shall be free of defects in material and workmanship under normal use and circumstances for a period of one 1 year from the date of original purchase for use When the original consumer purchaser returns the product pre paid to LogicMark LLC 8625 Hampton Way Fairfax Station Virginia 22039 USA within the warranty period and if the product is defective Logic Mark LLC will at its option repair or replace such This warranty shall constitute the sole liability of LogicMark LLC concern ing the product LogicMark LLC expressly disclaims all other warranties INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MER CHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE NO PERSON FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR LogicMark LLC ANY OTHER LIABILITY IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT LogicMark LLC and agents and distributors will bear no liability whatsoever for incidental or consequential damages or charges of any kind Some states do
19. mAH NIMH AA 1600mAH When you first get your unit these batteries will probably be low or even fully discharged and will need to be charged overnight before being able to provide you the 10 12 hour battery back up protection Unscrew the cover on the bottom of the Base unit with the supplied screw driver Install the 4 batteries as shown in the plastic engraving in the battery compartment area A few seconds after you install these you might hear Running on battery power This will continue every minute for up to 15 minutes then every 30 minutes until power is applied through the power adaptor Ifyou do not hear anything this simply means your batteries will need to be fully charged overnight Or it may mean that you have already plugged in the power adaptor which is why it would not announce Run ning on battery power NOTE the voice prompts of battery is OK etc only apply to the pendant battery not to the status of the base unit s batteries Itis recommended that you replace the base unit batteries with a new set of similar batteries every two years v0 2 FreedomAlert 7 Connecting the Base Unit i HIN Code Learn a Telephone Jacks ie Reset e Laye on nds Only DC 9 V 500 mAh Learn ends amp 911 OC Power Connection Simply plug in the AC Adapter in to the nearest elec trical outlet Plug the other end of the AC power adapter into the Base unit You ne
20. mation Include your full mailing address and telephone number Orders can also be placed via telephone at 1 800 519 2419 Always include your pendant and base serial on the bottom of the case when ordering Or have it ready when you call in v0 2 FreedomAlert 29 Product Specifications RF Characteristics 900 Mhz Spread Spectrum Operating Range Covers your typical American house and into the front back and side yards Power Adapter Ratings Input 110 VAC Output 9 volts DC 500 mA Base Unit Power Consumption 50 mA in standby mode 200 mA when dialing Back up Battery Supply AA NiMH 2700 mAh batteries 4 pieces Should be replaced every 2 years Back up Operation Duration 10 12 hours with fresh batteries Dialing Style Touch Tone only Telephone Number Length 16 digits maximum Telephone Numbers Can learn up to 4 numbers plus the 911 emergency number already programmed Pedant water resistance Water Spray Standard IPX4 shower only Number of Pendants Base Unit Up to 16 Pendants can be programmed to one Base unit Pendant Batteries 3 6 or 3 7 volt 300 mAh Li Ion 2 pieces battery size 10440 Should be replaced every 2 years Purchase replacements from LogicMark Operating Temperature 32 to 120 F 0 to 49 C 30 FreedomAlert v0 2 v0 2 FreedomAlert 31 Loqic 8625 Hampton Way Fairfax Station Virginia 22039 Tel 1 703 934 7934 Toll Free 1 800 519 2419 Fax 1 703 934 7935 www Lo
21. n as you begin to program the unit with your telephone the phone company will think you are trying to dial an outline number and will try to complete the call By having the phone line already in use with your cell phone or friend or family member you are now ready to program the FreedomAlert Step 3 With the phone connection established in Step 2 slide the slide switch at the back of the Base unit to Learn Mode You will hear an audible announcement of this position Step 4 Determine how many contact numbers you want to enter Follow the next steps to enter these numbers NOTE The key the key in the lower right corner of your phone keypad must be entered before each phone number as shown in the work sheet on the next page and then pressed 4 times to exit out of programming Telephone Number Programming Worksheet Note You will be using your telephone keypad on an open telephone line to program the emergency call telephone numbers The base will speak each number that is pushed on the telephones keypad Dial Slowly listen for each number to be announced if you did not hear the voice announcement the number was not recorded The Freedom Alert can learn telephone numbers up to 16 digits long and you DO NOT have to program all 4 contact telephone numbers When you have finished entering the telephone numbers that you want skip to step 9 12 FreedomAlert v0 2 9 10 11 Completely fill ou
22. onsibility to test the operation of equipment and request warranty service if the equipment is under warranty LIMITED WARRANTIES OR REPRESENTATIONS LogicMark LLC does not represent nor warrant that the FreedomA lert system will prevent any loss damage or injury to person or property or that the personal emergency alert system will in all cases provide the protection for which it is installed or intended Purchaser acknowledges that LogicMark LLC is not an insurer and that Purchaser assumes all risk for loss or injury to Purchaser s property or person LogicMark LLC has made no representation or warranties except those expressed herein and hereby disclaims any warranty of merchantability or fitness for any particular use PURCHASER S EXCLUSIVE REMEDY Purchaser s exclusive remedy for LogicMark LLC s default hereunder is to require LogicMark LLC to repair or replace at LogicMark LLC s option any equipment or part of the personal emergency alert system which is non operational during LogicMark LLC s warranty period LIMITATION OF LIABILITY The FreedomAlert equipment is not designed or guaranteed to prevent any loss or injury This Limited War ranty and Disclaimer of Liability constitutes the terms of sale and use of the FreedomA ert and accessory equipment and if notwithstanding these terms of sale and use of the product there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever regard
23. operating range of your FreedomAlert will depend on many factors in cluding intervening walls electrical interference or various appliances such as vacuum cleaners microwave ovens mixers coffee grinders hair dryers and other sources of electrical noise around the house The system should cover your typical home and a short distance into the front side and back yards Perform the System Check on page 18 to determine the boundaries of your system to know the limits of operation in your home and surroundings v0 2 FreedomAlert 19 Water Resistance FreedomAlert will resist occasional splashes from water i e as in the shower However it should never be submerged or exposed to water continuously Periodic Testing Maintenance It is highly recommended that you preform a full System Check see page 18 at least twice a month This will confirm that the Pendant battery is in good condition and that the Base unit is able to get a dial tone Replacing Batteries Replace the Base unit batteries every 2 years or as needed Be sure to purchase NiMH AA batteries with 2700 mAh or greater capacity A set of batteries in good condition and fully charged will supply 10 12 hours of back up in the event of a power outage You can test this by unplugging the AC Adapter and hearing the voice prompts The Base unit will announce Running on battery power once every minute for 15 minutes then once very 30 minutes until the batteries are
24. ou will hear the base unit speak each number that is pushed as you push them e Dial slowly and listen for each number to be announced If you did not hear the announcement the number was not recorded The FreedomAlert can learn telephone numbers up to 16 digits long and you do not have to program all 4 numbers e Need to add a pause in your number sequence simply insert a K where ever you need a second pause Insert K if you need a 2 second pause Remember to program a 1 before any long distance numbers e Remember to program any AREA CODE numbers if needed Remember to program any PREFIX NUMBERS like 9 to get an outside line if needed If anew number is programmed into the system all old numbers will be erased v0 2 FreedomAlert 11 Step 1 Write out the numbers you are wanting to program into the system Below we will refer to Number 1 as the first number Number 2 as the second number etc Include area codes and a 1 or 9 if they are needed for dialing Step 2 Establish a phone connection with a friend or family member or with your cell phone This is done as follows From your home phone on the same line as the FreedomAlert is hooked up to call your cell phone or a friend or neighbor if you don t have a cellphone Answer the phone or wait until your neighbor answers the phone and tell them just to wait a minute while you program your system Note If you don t do this step the
25. r contributed to by LogicMark s negligence to any degree or failure to perform any obligation or strict products liability such liability will be limited to an amount paid by the Purchaser for the product Further LogicMark has no obligation to assure that calls are made received or responded to nor is LogicMark responsible for acts or consequences of the acts of those responding LogicMark provides no monitoring service for this product It is up to the persons at the numbers called to respond in an appropriate manner v0 2 FreedomAlert 5 Installing the Batteries Pendant small white silver batteries The Pendant requires one of the white silver Li lon Lithium Ion batteries at any given time The pendant should be able to run up to 2 months on a fully charged battery The second battery is to be charging in the Base unit when not being used in the Pendant There is no problem of over charging while in the base charger To install the battery rotate the battery cap 90 counter clockwise Pull the battery cap straight up to remove Install the battery with the negative side up facing the cap Re install the cap by aligning the cap as per the diagram to the left Then push the cap back down and rotate 90 clockwise to lock in place Closed Position When the battery is first installed into the Pendant you will hear an audible announcement of the battery status Bat tery is ok Battery is low
26. ready for use when you 10 FreedomAlert v0 2 slide the slide switch back to one of the Friends position Note Discon necting power or changing batteries does not erase the numbers How does the Base unit know when to go to the next number The base unit will first dial the first number in the Friends list About 20 seconds into the conversation the Base unit will interrupt the call and announce This is an emergency call If you want to continue this call Press 5 now Otherwise we will hang up and call the next contact or emergency opera tor At this point the person that is being called must press the 5 key on their telephone if they want to continue the call If they don t press 5 then the Base unit will assume they do not want to talk or that it may be an answering machine or a child at which point it hangs up and goes on to the next number It is important to instruct the people you have programmed into your Friends list to press 5 when they get this call and when they hear this message Programming the Base Unit Programming Telephone Numbers If you choose to only contact 911 and not a custom telephone number skip these next steps and go to page 14 and make sure your slide switch on the back of the Base unit is set to 911 only NOTES As you program the system using your telephone on the same line as you have established the call with in the previous steps y
27. sk of damage to the unit DO NOT expose the pendant or base unit to prolonged water rain or moisture FreedomAlert is intended for residential use only It may not work properly if connected to some commercial phone systems FreedomAlert works with tone dialing systems only Do not use if you have pulse dialing only This product and or accessories may contain lead a chemical known to the State of California to cause birth defects or other reproductive harm Note FreedomAlert does not interfere with pacemakers Important Safety Instructions When using your FreedomAlert please observe the following instruc tions in order to reduce the risk of personal injury electrical shock or fire 1 Save these instructions for future reference 2 Read all instructions carefully and make sure you understand them 3 Unplug this product from the electrical outlet before attempting to clean it Do not use any liquids for cleaning either the Base unit or the Pendent Use only a soft damp cloth 4 Do not locate the Base unit near any source of water such as in the bathroom near a sink in the kitchen or the like 5 Do not open the unit except the battery compartments as directed in these instructions on the Pendant for any reason Any attempt to open the case of the Base unit or the Pendant will void the warranty and may damage the unit or prevent it from working properly 6 Donotuse any power source other than that supplied from Lo
28. t the battery is dead or has been installed backwards If the Pendant says Battery ok go on to step 3 Step 3 Check the connections on the BASE UNIT What to do Make sure the AC Adapter is plugged into a live AC outlet and into the Base unit What to expect The Red POWER light will be on if the Base unit is connected to power If the POWER light is on and the Base unit is connected to a working phone line go on to step 3 Step 4 Make sure the Pendant and the Base unit are communicating with each other Background information The Pendant and the Base unit are connected by v0 2 FreedomAlert 21 a wireless radio link They must be synchronized to work together They should have already been synchronized at the factory but resetting this is simple What to do Follow the steps on page 14 Adding Additional Pendants to the System Now perform the System Check test again page 18 to make sure all is well If your FreedomAlert is still not working call our TECH SUPPORT department at 703 934 7934 option 2 for customer service 22 FreedomAlert v0 2 Information The FCC Wants You To Know FCC ID TYD35911 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privac
29. t this worksheet before starting to program telephone numbers Call a friend or family member on your telephone Slide switch to LEARN MODE voice prompt Learn Mode Enter 1234 voice prompt one two three four programming mode Enter then the 1st phone number voice prompt numbers as you enter them Skip to step 9 to Exit Programming or Enter then the 2nd phone number voice prompt numbers as you enter them Skip to step 9 to Exit Programming or Enter then the 3rd phone number voice prompt numbers as you enter them Skip to step 9 to Exit Programming or Enter then the 4th phone number voice prompt numbers as you enter them Enter voice prompt end of programming Slide switch back to Friends amp 911 Friends Only or 911 Only Programming complete FreedomAlert 13 Adding Additional Pendants to the System FreedomAlert comes with one Pendant If you want to add additional pen dants to your system follow the directions here If not skip this section The Pendant s unique ID code should already be learned into the Base unit when it came from the factory You can add additional Pendants up to 16 to the system by simply teaching each pendant s ID code to the Base unit To 14 program a new Pendant to the Base unit On the Base Unit 1 Push and release the RED Code Learn button on the back o
30. umber must be provided to the telephone company b Anapplicable certification jacks Universal Service Order Codes USOC for the equipment is provided i e RJ11C in the packaging with each piece of approved terminal equipment c Aplug and jack used to connect this equipment to the premises wiring and tele phone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided v0 2 FreedomAlert 23 with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details d The Ringer Equivalent Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company Since our product has no ringer the REN is on the order of 0 2 e Ifthis equipment model 35911 causes harm to a telephone network the tele phone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will b
31. ust be installed according to the these instructions We highly recom mend that you perform this System Check after set up and instal lation and at least twice a month to confirm that your system is working properly and that the pendant and base unit are in good communication and that the base unit can get a dial tone It is also recommended to perform this system check after a lightning storm that could damage the base unit which is plugged into the phone line Emergency Dialing Using the Pendant In the event of an emergency press the blue panic button on the front of the Pendant When this button is pressed for more than 1 second the Freedom Alert will automatically start dialing from the list of numbers If set to the 911 only mode then the 911 emergency operator will be called When the emergency response operator answers speak in a normal voice and you will be heard If set to the Friends only mode the system will dial the first telephone number in the list If no one is available for that number it will dial the second number etc until it gets to the end of the list It will then repeat from the top of the list If set to the Friends and 911 mode the system will dial the first telephone number in the list If no one is available for that number it will dial the second number etc until it gets to the end of the list After that it will then dial the 911 emergency operator Operating Range The
32. y done so that you register your physi cal address with your VoIP provider and check to insure that 911 service is available to you If you are unsure if your phone system uses VoIP or to find if your VoIP system is capable of calling 911 please contact your telephone service provider To install FreedomAlert simply plug the product into the telephone jack or adaptor jack that you would normally plug a regular telephone into Note if you have both a working traditional phone line AND a VoIP phone system we recommend connecting the FreedomAlert system to the traditional phone line For more information on using the FreedomAlert product with your VoIP system visit our website at www LogicMark com and view the FAQ under the OUR PRODUCTS tab Existing Phone Jack How to Handle DSL If your home has DSL service for your computer you will need to use a DSL filter in line with the FreedomA lert OR IT WILL NOT WORK This filter can be obtained from a local electronics supplier or your DSL service provider See illustration _ A to the right To FreedomAlert v0 2 FreedomAlert 9 Locating the Base Unit For best results and longest range locate the Base unit in an area away from household appliances which could present electrical interference These include microwave ovens televisions electric mixers or blenders hair dryers wifi routers or other cordless phones Do not place on a metal surface If more than one Freedom
33. y of communications may not be ensured when using this prod uct NOTE This equipment has been tested and found to comply with the limits for a Class B device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not used in accordance with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada IC 8471A 35911 This Class B digital apparatus complies with Canadian ICES 003 a This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this n
Download Pdf Manuals
Related Search