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PRIMERGY TX100 S3 Core Edition

1. Temperature difference C Minimum acclimatization time hours 5 3 10 5 15 7 20 8 25 9 30 10 Table 1 Acclimatization time In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature TX100 S3 Core Edition Operating Manual 37 Hardware installation 5 1 Unpacking the server CAUTION Follow the safety instructions in Important information on page 25 For the Japanese market please refer to ZE O CHEE Do not unpack the server until it is at its installation location gt Transport the server to the place where you want to set it up gt Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market gt Check the delivery for any damage during transport gt Check whether the items delivered match the details on the delivery note gt Notify your supplier immediately should you discover that the items delivered do not correspond to the delivery note 38 Operating Manual TX100 S3 Core Edition Hardware installation 5 2 Setting up the server gt Transport the server to the place where you want to set it up gt Unpack the server see section Unpacking the server gt Set up the server CAUTION The d
2. cO Operating Manual English FUJITSU PRIMERGY TX100 S3 Core Edition Headless Server Edition August 2011 Comments Suggestions Corrections The User Documentation Department would like to know your opinion of this manual Your feedback helps us optimize our documentation to suit your individual needs Feel free to send us your comments by e mail to manuals ts fujitsu com Certified documentation according to DIN EN ISO 9001 2008 To ensure a consistently high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001 2008 cognitas Gesellschaft f r Technik Dokumentation mbH www cognitas de Copyright and Trademarks Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual No part of this manual may be reproduced in any without the prior written permission of Fujitsu Microsoft Windows Windows Server and Hyper V are trademarks or registered trademarks of Microsoft Corporation in t
3. gt From the Keyboards and Languages tab choose your language and press OK gt Log out and log in again for the new language settings to take effect If your preferred language is not among the preinstalled language options proceed as follows gt Under Language Customization click Click here to install additional Language The Region and Language windows will appear gt Choose your preferred language from the subsequent menu and click Install language gt Wait until the installation process is complete The Region and Language windows will appear gt From the Keyboards and Languages tab choose your language and press OK gt Log out and log in again for the new language settings to take effect 6 3 4 2 Network configuration optional If your server is already successfully operating in the destined network with a DHCP assigned IP address no further configuration steps are required Please proceed to section Providing computer name and domain on page 55 If your server has been connected to a client computer outside the destination network for configuration purposes you will have to configure your TCP IP network settings to match the destination network To enable DHCP assign a static IP address or change other TCP IP settings follow these steps TX100 S3 Core Edition Operating Manual 53 Starting up and operation gt Under Provide Computer Information click Configure Networking If the Initi
4. max 14 kg depending on configuration TX100 S3 Core Edition Operating Manual 19 Functional overview Ventilation clearance At least 200 mm on the front and rear Ambient conditions Environment class 3K2 EN 60721 IEC 721 Part 3 3 Environment class 2K2 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Condensation during operation must be avoided Noise level Sound power level Lyag ISO 9296 lt tbd B standby lt tbd B operation Sound pressure level at adjacent position Loam ISO 9296 lt tbd dB A standby lt tbd dB A operation Electrical values Power supply configuration 1x standard power supply Max output 250 W Rated voltage range 100 V 240 V Rated frequency range 50 Hz 60 Hz Rated current max 4 0 A 2 0 A 100 V 240 V Power supply configuration 1x 0 Watt power supply Max output 250 W Rated voltage range 100 V 240 V Rated frequency range 50 Hz 60 Hz Rated current max 5 0 A 2 5 A 100 V 240 V 20 Operating Manual TX100 S3 Core Edition Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950 1 2ed Europe Safety EN 60950 1 2ed EN 50371 EN 50392 Ergonomics ISO 9
5. CAUTION Only use CDs DVDs BDs that are in perfect condition in order to prevent data loss equipment damage and injury Check each CD DVD BD for damage cracks breakages etc before inserting it in the drive Note that any additional labels applied may change the mechanical properties of a CD DVD BD and cause imbalance Damaged and imbalanced CDs DVDs BDs can break at high drive speeds data loss Under certain circumstances sharp CD DVD BD fragments can pierce the cover of the optical drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the specified CDs DVDs BDs Do not pull on press hard or otherwise handle the CD DVD BD tray roughly Do not disassemble the optical drive Before use clean the optical disk tray using a soft dry cloth As a precaution remove disks from the optical drive when the drive is not to be used for a long time Keep the optical disk tray closed to prevent foreign matter such as dust from entering the optical drive Hold CDs DVDs BDs by their edges to avoid contact with the disk surface Do not contaminate the CD DVD BD surface wi
6. y Enable Remote Desktop MY Contare Wirow Freni Feedback Checked for Updates Installed Updates BY csening you sere Roles Remote Desktop Firewall Pirk omal ot cave thes niormatoni Language Customization a Cick heve lo select abeady erstalied Language Cick here to rslal addironal Language T Do not show thes vendore al logan Figure 8 Initial Configuration Tasks pane Do not select the Do not show this window at logon check box otherwise the Initial Configuration Tasks pane will not open after logging in If you have disabled the pane by mistake you can reopen it as follows gt Click Start click Run type oobe exe and then click OK Please note that the Initial Configuration Tasks pane is meant only to complete the server installation Use Server Manager for daily system management tasks Click Start point to Administrative Tools and then click Server Manager 52 Operating Manual TX100 S3 Core Edition Starting up and operation 6 3 4 1 Language Customization il This section does not apply to the Japanese market By default the operating system comes with six preinstalled language options English Japanese German Spanish French and Russian If your preferred language is among the preinstalled language options proceed as follows gt Under Language Customization click Click here to select already installed Language The Region and Language windows will appear
7. Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu The correction of interferences caused by such unauthorized modification substitution or attachment will be the responsibility of the user The use of shielded I O cables is required when connecting this equipment to any and all optional peripheral or host devices Failure to do so may violate FCC and ICES rules WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 34 Operating Manual TX100 S3 Core Edition Important information 4 5 Transporting the server CAUTION Only transport the server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you 4 6 Environmental protection Environmentally friendly product design and development This product has been designed in accordance with the Fujitsu standard for environmentally friendly product design and development This means that key factors such as durability selection and labeling of materials emissions packaging ease of dismantling and recycling have been take
8. technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Wipe the server with a dry cloth If particularly dirty use a cloth that has been moistened in a mild domestic detergent and then carefully wrung out TX100 S3 Core Edition Operating Manual 77 Starting up and operation 78 Operating Manual TX100 S3 Core Edition 7 Property and data protection To prevent it being removed from its location the server can be secured to a fixed object with a steel cable or lock running through a recess on the back or side cover TX100 S3 Core Edition Operating Manual 79 Property and data protection 80 Operating Manual TX100 S3 Core Edition 8 Troubleshooting and tips CAUTION Follow the safety instructions in the Safety notes and regulations manual or 4 C t amp and in chapter Important information on page 25 If a fault occurs attempt to resolve it using the measures described inthis chapter inthe documentation for the connected devices inthe help systems of the software used If you fail to correct the problem proceed as follows gt Make alist of the steps performed and the circumstances that led to the fa
9. 2 HDD activity indicator 44 Operating Manual TX100 S3 Core Edition Starting up and operation 6 2 1 1 6 2 1 2 Control elements On Off button When the system is switched off it can be switched on again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system CAUTION Risk of loss of data The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s Indicators on the control panel Power indicator green Lights green when the server is switched on Flashes green with a frequency of 2 Hz to indicate errors at an early BIOS POST phase for further information refer to chapter Troubleshooting and tips on page 81 Flashes green with a frequency of Hz to indicate errors at a late BIOS POST phase for further information refer to chapter Troubleshooting and tips on page 81 HDD activity indicator green Lights up green when an internal drive HDD or backup drive is being accessed TX100 S3 Core Edition Operating Manual 45 Starting up and operation 6 2 2 Server rear 6 2 2 1 Indicators on the connector panel LAN indicators Figure 6 Indicators on the connector panel LAN indicators 1 LAN Steady green signal when a LAN connection exists IniEAFanafor Remains dark when no LAN connection
10. 69 Starting up and operation 6 5 Recovering resetting your server There are two types of methods when recovering your PRIMERGY TX100 S3 Core Edition server Recovering the operating system while preserving user data This recovery option is described in section Operating system recovery on page 71 Recovering the operating system while restoring the server to factory settings This recovery option is described in section Factory reset on page 73 i Note on backups Fujitsu Technology Solutions cannot be held responsible for data loss due to hardware failure or system recovery Ensure to schedule and perform regular backups of your data Your responsibilities also include storing and maintaining backup media In order to design a backup schedule either use your preferred backup solution or the backup and recovery features built right into Windows Server 2008 R2 Windows Server Backup helps you create backups and if needed perform a recovery of your operating system applications and data By using these features appropriately and implementing good operational practices you can improve your organization s ability to recover from lost data and hardware failures 70 Operating Manual TX100 S3 Core Edition Starting up and operation 6 5 1 Operating system recovery gt Establish a VNC connection as described in section Accessing the server using a VNC connection on page 61 Fujitsu Technology Solut
11. Edition Operating Manual 49 Starting up and operation In this case connect the client to your server by its default name Default computer name HEADLESS Connect by IP address If DHCP is not available on your network or if your server is directly connected to the client computer the following default network settings are applied Default IP address 192 168 10 10 Default subnet mask 255 255 255 0 Default gateway 192 168 10 1 gt Configure your client s static IP address on subnet 192 168 10 x with subnet mask 255 255 255 0 Example 192 168 10 20 Subnet mask 255 255 255 0 For further details on how to configure network settings refer to section Network configuration optional on page 53 Itis highly recommended to take note of the original network setting values e g IP address subnet mask default gateway before altering the network configuration Ensure that the IP address is not your server s default address 192 168 10 10 and is not otherwise in use on the network The subnet mask is used by the TCP IP protocol to determine whether a host is on the local subnet or on a remote network 50 Operating Manual TX100 S3 Core Edition Starting up and operation 6 3 3 2 Running the Remote Desktop software gt On your client computer click Start point to All Programs and then point to Accessories gt Inthe Accessories menu point to Communication
12. VNC connection will be closed upon the first reboot and cannot be re established until the installation is complete Click Yes to choose a Japanese Kj user interface and software environment after the installation i Would you like to install a Japanese environment Otherwise the environment is set to English process is complete Click No for the default English Z user interface environment gt In order to initiate the installation process confirm the warning message gt Wait until the DVD tray opens indicating that the installation process is complete This will take about 45 minutes Remove the Maintenance amp Recovery DVD and close the DVD tray gt Perform steps 3 through 5 in section Initial operation on page 48 in order to finalize the operating system installation and starting up your server 72 Operating Manual TX100 S3 Core Edition Starting up and operation 6 5 2 Factory reset gt Establish a VNC connection as described in section Accessing the server using a VNC connection on page 61 Fujitsu Technology Solutions Headless Setup x TX100 Headless FUJITSU Maintenance and Recovery Manager r Maintenance J Recovery PrimeCollect Reinstall Windows Start Shell Create RAID and Reinstall Reboot System Shutdown Help Figure 22 Maintenance and Recovery Manager user interface Factory reset gt Ensure that the Maintenance amp R
13. components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors Remote monitoring and maintenance avoids time consuming and costly on site repairs and reduces service costs This leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution Using ServerView Remote Management features requires a client computer connected to your server and running ServerView Operations Manager TX100 S3 Core Edition Operating Manual 17 Functional overview 2 2 Server specification This section explains the specifications for the server The specifications for this server are liable to be updated without any notice Please be forewarned System Board System board type D3009 Chipset Intel C202 Processor Processor quantity and type 1x Intel Celeron Xeon Pentium Core i3 processor Memory Mod
14. exists Flashes green when LAN transfer takes place 2 LAN speed Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 46 Operating Manual TX100 S3 Core Edition Starting up and operation 6 2 2 2 Push button mains switch Figure 7 Push button mains switch The PRIMERGY TX100 S3 server family offers a Zero Watt operating mode in which the system does not draw any power when switched off or hibernating The push button mains switch 1 on the power supply unit is employed in the Zero Watt concept but does not apply to the headless operating mode For further details on the zero Watt functionality please refer to the PRIMERGY TX100 S3 Standard operating manual available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http manuals ts fujitsu com For the Japanese market please use the following URL http primeserver fujitsu com primergy manual TX100 S3 Core Edition Operating Manual 47 Starting up and operation 6 3 Initial operation The following sections will guide you through the initial configuration of your PRIMERGY TX100 S3 Core Edition server 6 3 1 Step 1 Checking network connectivity Ensure that your server is connected to a client computer running the Microsoft Windows operating system LAN connecti
15. information 4 4 FCC Class A Compliance Statement If there is an FCC statement on the device it applies to the products covered in this manual unless otherwise specified herein The statement for other products will appear in the accompanying documentation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 for digital apparatus These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in strict accordance with the instructions may cause harmful interference to radio communications However there is no warranty that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help
16. longer have the ServerView Suite DVDs you can obtain the relevant current versions using the order number U15000 C289 the order number for the Japanese market please refer to the configurator of the server hittp primeserver fujitsu com primergy system The PDF files of the manuals can also be downloaded free of charge from the Internet The overview page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please refer to the following URL for the latest product manuals http primeserver fujitsu com primergy manual Before using the product please check for additional information that may be available under the following URL http primeserver fujitsu com primergy products note 12 Operating Manual TX100 S3 Core Edition Introduction Further sources of information ServerView Suite Glossary on the ServerView Suite DVD 2 Documentation for the boards and drives Operating system documentation Information files in your operating system 1 3 Notational conventions The following notational conventions are used in this manual Text in italics indicates commands or menu items fixed font indicates system output semi bold indicates text to be entered by the user fixed font
17. management is implemented using the ServerView Operations Manager software supplied from Fujitsu Technology Solutions The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions e Round the clock monitoring regardless of server status e Temperature monitoring of the CPU and the surrounding area e Detailed status and error reports for processors and main memory e Watchdog timer for Automatic Server Reconfiguration and Restart ASR amp R in the event that memory modules or processors fail e Watchdog timer for monitoring the operating system with ASR amp R Further information on the ServerView Operations Manager is provided in the associated documentation 16 Operating Manual TX100 S3 Core Edition Functional overview Maintenance and Recovery Manager The Maintenance amp Recovery DVD included with your PRIMERGY TX100 S3 Core Edition server allows you to gather diagnostic information using PrimeCollect and to recover or reset your server For further information please refer to section Recovering resetting your server on page 70 Service and support PRIMERGY servers are easy to maintain and modular thus enabling quick and simple maintenance The handles and locks touch point used to exchange components are colored green to ensure simple and immediate recognition In order to prevent the
18. may be delivered loose with the server Install these in the server as described in the supplied documentation gt Setup the server see section Setting up the server on page 39 gt Wire the server Follow the instructions in sections Connecting devices to the server on page 40 and Notes on connecting disconnecting cables on page 42 gt Connect the server to the mains see section Connecting the server to the mains on page 41 gt Familiarize yourself with the controls and indicators on the front and rear of the server see section Control elements and indicators on page 44 gt Configure your server as described in section Initial operation on page 48 TX100 S3 Core Edition Operating Manual 23 Installation steps overview 24 Operating Manual TX100 S3 Core Edition 4 Important information In this chapter you will find essential information regarding safety when working on your server 4 1 Safety instructions The following safety instructions are also provided in the manual Safety Notes and Regulations or 2 LO CFE This device meets the relevant safety regulations for IT equipment If you have any questions about whether you can install the server in the intended environment please contact your sales outlet or our customer service team CAUTION e The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trai
19. or directories files on Headless server are no longer accessible for clients 83 ServerView Operations Manager reports errors 84 The server switches itself off 84 Remote Desktop connection fails 85 VNC connection fails 02 002 eee 86 Operating system recovery with 4 HDD configurations 87 Power on indicator reports an error 88 TX100 S3 Core Edition Operating Manual Contents Operating Manual TX100 S3 Core Edition 1 Introduction The PRIMERGY TX100 S3 Core Edition server is an Intel based server for workgroups and small networks The server is suitable for use as a file server and also as an application information or Internet server Thanks to its highly developed hardware and software components the PRIMERGY TX100 S3 Core Edition server offers a high level of data security and availability The headless operating concept enbles you to run and maintain your server without a monitor keyboard or mouse attached saving up to 37 percent in acquisition costs The PRIMERGY TX100 S3 Core Edition server comes pre installed with the Windows Server 2008 R2 Foundation operating system for small businesses with up to 15 client users Moreover the TX100 S3 Core Edition is incredibly silent making it an excellent choice for any office environment 1 1 Concept and target groups for this manual This operating manual describes how to i
20. press and hold the On Off button for five seconds until the server switches off Disconnect the AC power cord from the system Pull the locking lever and fold out the side cover Unlatch and remove the side cover Ensure that all data and power cables on the hard disk drives are connected correctly Ensure that all HDD SATA cables are connected correctly to the system board Latch the bottom edge of the side cover to the server chassis Close the side cover until it locks in place Reconnect the AC power cord If the problem cannot be resolved try booting the server from the Maintenance amp Recovery DVD establish a VNC connection and create PrimeCollect log files as described in section 6 4 1 on page 61 Contact the Fujitsu Technology Solutions customer service team and forward the PrimeCollect log files for further analysis TX100 S3 Core Edition Operating Manual 89 Troubleshooting and tips 90 Operating Manual TX100 S3 Core Edition
21. 241 3 EN 2941 3 EK1 ITB 2003 2007 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU Low Voltage Directive 2006 95 EC directives Electromagnetic compatibility 2004 108 EC TX100 S3 Core Edition Operating Manual 21 Functional overview 22 Operating Manual TX100 S3 Core Edition 3 Installation steps overview This chapter contains an overview of the steps necessary to install your server Links take you to sections where you can find more detailed information about the respective steps gt First of all it is essential that you familiarize yourself with the safety information in chapter Important information on page 25 gt Transport the server to the place where you want to set it up gt Unpack all parts check the contents of the package for visible transport damage and check whether the items delivered match the details on the delivery note see section Unpacking the server on page 38 gt Make sure that all necessary manuals see Documentation overview on page 12 are available print out the PDF files if required gt Components that have been ordered additionally
22. 3 3 on page 49 gt Shut down the operating system properly The server is switched off automatically If the operating system does not switch off the server automatically press the On Off button for at least five seconds to send a control signal for power button override Switching off the server from the Maintenance and Recovery Manager See section Rebooting or shutting down the server on page 69 6 8 Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager you can configure that the server is switched on off controlled by the internal timer Wake up On LAN WOL Allows the server to be switched on or woken up by a network command Magic Packet M WOL functionality is enabled in the BIOS by default After power failure The server automatically reboots following a power failure 76 Operating Manual TX100 S3 Core Edition Starting up and operation Power button override The system can be switched off by pressing and holding down the On Off button for approximately 5 seconds The system remains in Off state CAUTION There is a risk that data may be lost 6 9 Cleaning the server CAUTION Switch the server off and disconnect the power plugs from the properly grounded power outlets Donotclean any interior parts yourself leave this job to a service
23. 340 5 1 ANSI ESD 20 20 32 Operating Manual TX100 S3 Core Edition Important information Other important information e During cleaning observe the instructions in section Cleaning the server on page 77 e Keep this operating manual and the other documentation such as the technical manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 4 2 lott 4 3 CE ENERGY STAR Products that have been certified compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy consumption and air temperatures Either the Performance Monitor or the Task Manager can be used to read out CPU utilization levels CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Communaut Europ enne TX100 S3 Core Edition Operating Manual 33 Important
24. 8 Step 1 Checking network connectivity 48 Step 2 Switching the serveron 48 Step 3 Establishing a Remote Desktop connection 49 Connecting to your server 0 49 Running the Remote Desktop software 51 Step 4 Completing the operating system installation 52 Language Customization 53 Network configuration optional 53 Providing computer name and domain 55 Step 5 Activate AIS Connect 57 DIAGNOSTES 2454 bs ee RE Se BRR ES 61 Accessing the server using a VNC connection 61 Gathering diagnostic information 64 Recovering resetting your server 70 Operating system recovery 2 4 71 FAZIONI reset 2 oe beh ee RIE 73 Configuring the onboard SATA controller 75 Switching the server off 76 Other On Off Options 2 26688 225 eee eee ee 76 Cleaning the server 2 2 eee ee ee ee es 77 Property and data protection 79 Operating Manual TX100 S3 Core Edition Contents 8 1 8 2 8 3 8 4 8 5 8 6 8 7 8 8 8 9 8 10 8 11 Troubleshooting and tips 81 Power on indicator remains dark 81 Incorrect date and time eee 82 Optical drive not cannot readdiscs 82 Added drive reported as defective 82 Services
25. Microsoft Windows operating system through your server s onboard Ethernet port 1 see section Connecting devices to the server on page 40 gt If DHCP is not available on your network on startup your Headless server obtains a static standard IP address see section Connecting to your server on page 49 In case of static IP configurations ensure that your client s IP address is on subnet 192 168 10 x although not your server s default address 192 168 10 10 with subnet mask 255 255 255 0 gt Press the On Off button to switch on the server gt Right after switching on the server insert the Maintenance amp Recovery DVD into the DVD drive and close the drive tray Your server will now boot from the Maintenance amp Recovery DVD gt Wait until the DVD tray opens indicating that the boot process is complete This may take up to three minutes gt Connect the USB stick to the server A VNC client and remote connection data are automatically transfered to the USB stick This will take about 15 seconds TX100 S3 Core Edition Operating Manual 61 Starting up and operation gt Disconnect the USB stick from the server gt Connect the USB stick to the client computer gt In Windows Explorer select the USB device point to the Recovery directory and double click Recovery cmd The Maintenance and Recovery Manager user interface will open Fujitsu Technology Solutions Headless Setup j xl TX100 He
26. Quotation marks indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order shown indicates keys on the keyboard Abc h CAUTION Pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data Li indicates additional information notes and tips TX100 S3 Core Edition Operating Manual 13 Introduction 14 Operating Manual TX100 S3 Core Edition 2 Functional overview This section provides information on the features and technical data of the PRIMERGY TX100 S3 Core Edition server For information on key characteristics and layout of the system board see System Board D3009 for PRIMERGY TX100 S3 Technical Manual 2 1 Features Intel Celeron Xeon Pentium or Core i3 processor The server has an Intel Celeron Xeon Pentium or Core i3 processor for high speed data processing System board System board features are described in the System Board D3009 for PRIMERGY TX100 S3 Technical Manual Hard disk drives The PRIMERGY TX100 S3 Core Edition server can accommodate up to four SAS SATA hard disk drives By default it comes equipped with two to four 3 5 inch SATA hard disk drives Onboard SATA controller The onboard SATA controller supports up to four SATA hard disk drives The LSI E
27. adless FUJITSU Maintenance and Recovery Manager r Maintenance Recovery PrimeCollect Reinstall Windows Start Shell Create RAID and Reinstall Reboot System Shutdown Help Figure 13 Maintenance and Recovery Manager user interface The Maintenance and Recovery Manager offers the following functionality 62 Operating Manual TX100 S3 Core Edition Starting up and operation Maintenance section il Action items from the Maintenance section will not modify the system PrimeCollect Use the Fujitsu Technology Solutions PrimeCollect tool to gather hardware and software information on your server For a detailed description please refer to section Gathering diagnostic information on page 64 Start Shell Open a command line interface i This option is intended for experienced users only Reboot System Shutdown Reboot or shut down your system Recovery section Action items from the Recovery section will modify the system Reinstall Windows Recover the operating system while preserving data on separate partitions This recovery option is described in section Operating system recovery on page 71 Create RAID and Reinstall Recover the operating system while restoring the server to factory settings This recovery option is described in section Factory reset on page 73 Help section The help page offers a short description of all Maintenance and Recovery Manage
28. al Configuration Tasks pane is not available proceed as follows gt Open Network Connections by clicking the Start button and then clicking Control Panel gt Inthe search box type adapter and then under Network and Sharing Center click View network connections gt Right click the connection that you want to change and then click Properties If you re prompted for an administrator password or confirmation enter the password or provide confirmation gt Inthe Networking tab under This connection uses the following items click either Internet Protocol Version 4 TCP IPvA4 or Internet Protocol Version 6 TCP IPv6 and then click Properties gt Configure IP settings to match your destination network Please note that by changing the IP address the Remote Desktop i connection will be interrupted and the remote window will freeze Close the window and re establish the Remote Desktop connection as described in section Step 3 Establishing a Remote Desktop connection on page 49 Make sure you use your new IP address instead of the default values see section Connecting to your server on page 49 if you made configuration changes Itis highly recommended to take note of the original network setting values e g IP address subnet mask default gateway before altering the network configuration Please take extreme care when changing network configuration settings Incorrect network settings may render t
29. an only be joined at the root of the domain and can t be used to create child domains In case joined to a child domain or used to create a child domain the server will display a warning and if not rectified will shut down in 10 days The domain containing Windows Server 2008 R2 Foundation must not have trust relations with another domain In case the domain does have trust relationships the server will display a warning message and if not rectified will shut down in 10 days gt Click OK Once you click the OK button you will receive a message that the computer must be restarted Close the System Properties menu then click Restart Now to apply the changes 56 Operating Manual TX100 S3 Core Edition Starting up and operation 6 3 5 Step 5 Activate AIS Connect i This section does not apply to the Japanese market AIS Connect Auto Immune Systems real time remote access services allow Fujitsu Technology Solutions support specialists to access your server using a secure internet connection in order to analyze and resolve technical problems quickly and efficiently The AIS Connect client software has been pre installed on your PRIMERGY TX100 S3 Core Edition server and should be activated when first logging in AIS Connect Activation Step 1 4 AIS Connect advantages Ww Register your computer now for the new AIS Connect Service Software and benefit from active preliminary information about necessary updates tail
30. anagement has detected an error gt Check the error list in the System Event Log using the ServerView Operations Manager and try to identify and resolve the problem If the problem cannot be resolved create log files using the PrimeCollect application available from the Windows Start menu on your Headless server see section 6 4 2 on page 64 and contact the Fujitsu Technology Solutions customer service team for further analysis If the server switches off before you get an opportunity to create log files try accessing the Headless server using a VNC connection and create PrimeCollect log files as described in section 6 4 1 on page 61 Contact the Fujitsu Technology Solutions customer service team and forward the PrimeCollect log files for further analysis 84 Operating Manual TX100 S3 Core Edition Troubleshooting and tips 8 8 Remote Desktop connection fails It is not possible to establish a Remote Desktop connection between the client computer and the Headless server gt gt Ensure that the Headless server is powered on Check the network cable between the client computer and the Headless server for proper connection Ensure that the LAN activity LEDs on the Ethernet adapters of your client computer and Headless server indicate a successful connection If your server boots into the operating system for the first time ensure that your Headless server is connected to your network through its onboard Ether
31. arts Hold the metallic areas or the edges of the circuit boards 28 Operating Manual TX100 S3 Core Edition Important information CAUTION Batteries Install the screw removed during installation detaching Internal Options in former device position To use a screw of the different kind causes a breakdown of equipment The installation indicated on this note is sometimes changed to the kind of possible options without notice CAUTION Incorrect replacement of batteries may lead to a risk of explosion The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer see the PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance manual All batteries containing pollutants are marked with a symbol a crossed out garbage can In addition the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant Cd Cadmium Hg Mercury Pb Lead TX100 S3 Core Edition Operating Manual 29 Important information Working with CDs DVDs BDs and optical drives When working with optical drives these instructions must be followed
32. at and direct sunlight Laser information The optical drive complies with IEC 60825 1 laser class 1 CAUTION The optical drive contains a light emitting diode LED which under certain circumstances produces a laser beam stronger than laser class 1 Looking directly at this beam is dangerous Never remove parts of the optical drive casing TX100 S3 Core Edition Operating Manual 31 Important information Modules with Electrostatic Sensitive Devices Modules with electrostatic sensitive devices are identified by the following sticker A When you handle components fitted with ESDs you must always observe the following points Figure 1 ESD label Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs e You must always discharge static build up e g by touching a grounded object before working with such components e Any devices or tools that are used must be free of electrostatic charge e Wear a suitable grounding cable that connects you to the external chassis of the system unit e Always hold components with ESDs at the edges or at the points marked green touch points e Do not touch any connectors or conduction paths on an ESD e Place all the components on a pad which is free of electrostatic charge For a detailed description of how to handle ESD components see the relevant European or international standards EN 61
33. e Windows event log on your Headless server to identify and diagnose the source of current system problems Network connection problems gt Check the network cable between the client computer and the Headless server for proper connection Ensure that the LAN activity LEDs on the Ethernet adapters of your client computer and Headless server indicate a successful connection Try using a different network cable Establish a direct connection between the client computer and the Headless server in order to rule out other network problems Make sure to use a cross over cable if your client is equipped with an Ethernet adapter that only supports connections at speeds up to 100 Mbit s Headless server is powered off gt Check if the Headless server is powered off gt If applicable power on your Headless server TX100 S3 Core Edition Operating Manual 83 Troubleshooting and tips 8 6 ServerView Operations Manager reports errors Server Management has detected an error gt Check the error list in the System Event Log using the ServerView Operations Manager and try to identify and resolve the problem If the problem cannot be resolved create log files using the PrimeCollect application available from the Windows Start menu on your Headless server see section 6 4 2 on page 64 and contact the Fujitsu Technology Solutions customer service team for further analysis 8 7 The server switches itself off Server M
34. ecial drivers see the documentation for the connected device gt Connect the data cables to the server and peripherals Two additional USB connectors are located on the front of the server see figure 5 on page 44 40 Operating Manual TX100 S3 Core Edition Hardware installation 5 4 Connecting the server to the mains The server is equipped with an integrated power supply unit CAUTION The server is automatically set to a mains voltage in the range 100 V 240 V You may only operate the server if its rated voltage range corresponds to the local mains voltage gt Connect the power cord to the server power supply unit gt Connect the mains plug to a grounded mains outlet in the in house power supply network Securing the power cord PRA FR ne PRP Bede dud Figure 3 Securing the power cord gt Loop the cable past the cable tie mounting bracket as shown gt Close the cable tie around the power cord 1 and pull tight 2 to secure the power cord TX100 S3 Core Edition Operating Manual 41 Hardware installation 5 5 Notes on connecting disconnecting cables CAUTION Always read the documentation supplied with the device you wish to connect Never connect or disconnect cables during a thunderstorm Never pull on a cable when disconnecting it Always take hold of the cable by the plug Follow the sequence described below to connect or disconnect external devices to or from t
35. ecovery DVD is in your DVD drive Select Create RAID and Reinstall from the Recovery section in the Maintenance and Recovery Manager menu A CAUTION All user data will be lost when resetting your server The existing RAID configuration including all partitions on all hard disk drives will be destroyed and replaced Ensure to backup your data before proceeding If the operating system is no longer accessible use the VNC File Transfer functionality to backup your files The files will be transferred using the existing VNC connection TX100 S3 Core Edition Operating Manual 73 Starting up and operation For additional information on VNC File Transfer please refer to section Transfering the PrimeCollect file to your client computer on page 67 At least two hard disk drives must be installed when resetting your i server In order to prevent additional hard disk drives from being overwritten proceed as described in section Operating system recovery with 4 HDD configurations on page 87 Click Yes to choose a Japanese xj user interface and software environment after the installation i Would you like to install a Japanese environment Otherwise the envi t English process is complete L erwise the environment is set to Englisi Click No for the default English Yes user interface environment gt In order to initiate the rebuild and installation process confirm the warning message Once the in
36. en AIS Connect Activation Step 3 4 Proxy Settings W T This system requires a proxy server to connect to the Internet Proxy Server Proxy Port PE This proxy server requires authentication Basic or Digest NTLM User Name User Password CoS POS Accept Settings Figure 11 AIS Connect client activation C 58 Operating Manual TX100 S3 Core Edition Starting up and operation gt If your system requires a proxy server to connect to the internet enter your network settings gt Click Accept Settings AIS Connect Activation Step 4 4 Choose country Ww Thank you for your registration Your system is now running the AIS Connect Service Software Please choose your country x Complete Activation Figure 12 AIS Connect client activation D gt Choose your country from the drop box Click Complete Activation If no internet connection is available at the completion of the activation AIS Connect will try to submit the activation information for a few minutes before closing the window An AIS Connect task bar icon will appear i By default the AIS Connect client will automatically load on startup gt Right click on the AIS Connect icon then choose Set VNC Password from the context menu TX100 S3 Core Edition Operating Manual 59 Starting up and operation gt Enter a strong VNC password up to 8 characters and click OK As a matter of principle a remote con
37. evice must be protected from direct sunlight The required minimum distances for operation and maintenance areas must be adhered to The server must be accessible at the rear for connection to other devices e g memory subsystem The mains plug must be accessible easily and safely There must be a clearance of at least 200 mm in front of and behind the server to ensure adequate ventilation of the subsystem gt Wire the server Follow the instructions in sections Connecting devices to the server on page 40 and Notes on connecting disconnecting cables on page 42 gt Connect the server to the mains see section Connecting the server to the mains on page 41 TX100 S3 Core Edition Operating Manual 39 Hardware installation 5 3 Connecting devices to the server The connectors for external devices are on the front and rear of the server The additional connectors available on your server depend on the expansion cards installed For further information refer to the PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance Manual The standard connectors are indicated by symbols and color coding Figure 2 Connector panel on the rear side Standard LAN1 connector Standard LAN2 connector USB connectors x 6 Video connector blue not used oa RR wl rm gt Serial connector COM1 turquoise Some of the devices that can be connected may require sp
38. fer to the ServerView Suite RAID Management user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http manuals ts fujitsu com Point to Industry Standard Servers Software ServerView Suite Administration and Manageability RAID Management For the Japanese market please use the following URL http primeserver fujitsu com primergy manual After booting the server from the Maintenance amp Recovery DVD gt Click Start Shell to open the command line interface gt Enter the ServerView RAID command amcli exe amCLI is a command line interface to ServerView RAID Manager It can be used to create delete or manage RAID arrays For further information on amCLI please refer to the ServerView Suite RAID Management user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http manuals ts fujitsu com Point to Industry Standard Servers Software ServerView Suite Administration and Manageability RAID Management For the Japanese market please use the following URL http primeserver fujitsu com primergy manual TX100 S3 Core Edition Operating Manual 75 Starting up and operation 6 7 Switching the server off Switching off the server from the operating system The Power on indicator item 1 in figure 5 on page 44 lights up green gt Establish a Remote Desktop connection as described in section 6
39. he Headless server inaccessible It will be impossible to connect to the server or to correct the error remotely If the Remote Desktop connection should fail even after integrating the server into its destination network please refer to section Operating system recovery on page 71 54 Operating Manual TX100 S3 Core Edition Starting up and operation To specify IPv4 IP address settings do one of the following gt To get IP settings automatically using DHCP click Obtain an IP address automatically and then click OK To specify an IP address click Use the following IP address and then in the IP address Subnet mask and Default gateway boxes type the IP address settings To specify IPv6 IP address settings do one of the following gt To get IP settings automatically using DHCP click Obtain an IPv6 address automatically and then click OK gt To specify an IP address click Use the following IPv6 address and then in the Pv6 address Subnet prefix length and Default gateway boxes type the IP address settings To specify DNS server address settings do one of the following gt To geta DNS server address automatically using DHCP click Obtain DNS server address automatically and then click OK To specify a DNS server address click Use the following DNS server addresses and then in the Preferred DNS server and Alternate DNS server boxes type the addresses of the primary and secondary DNS serve
40. he Recovery section in the Maintenance and Recovery Manager menu see section Factory reset on page 73 TX100 S3 Core Edition Operating Manual 87 Troubleshooting and tips gt After the rebuild and installation process is complete shut down your server and reconnect the additional hard disk drives to SATA connectors SATA 2 and SATA 3 as described above gt Complete the initial configuration of your Headless server as described in section Initial operation on page 48 gt Use the ServerView RAID Manager to recreate the RAID array including the two additional hard disk drives IDs 2 and 3 according to the RAID configuration values you have noted down before resetting the Headless server CAUTION Before clicking the Create button ensure that Init mode is set to No initialization Otherwise the user data on the additional hard disk drives will be lost 8 11 Power on indicator reports an error It is no longer possible to establish a Remote Desktop connection or access any service or file on the Headless server Additionally the Power on indicator reports an error by flashing continuously There are two different error states indicated by the the Power on indicator The Power on indicator flashes at a high frequency 2 Hz twice every second This error state indicates that an error occurred during the early BIOS POST phase The system is unable to finish the BIOS POST phase successfully due to an error invo
41. he USA and other countries Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries Before reading this manual For your safety This manual contains important information for safely and correctly using this product Carefully read the manual before using this product Pay particular attention to the accompanying manual Safety Notes and Regulations and ensure these safety notes are understood before using the product Keep this manual and the manual Safety Notes and Regulations in a safe place for easy reference while using this product Radio interference This product is a Class A ITE Information Technology Equipment In a domestic environment this product may cause radio interference in which case the user may be required to take appropriate measures VCCI A Aluminum electrolytic capacitors The aluminum electrolytic capacitors used in the product s printed circuit board assemblies and in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The cus
42. he server Be sure to wait for 10 seconds or more after shutdown before turning the server on Connecting cables gt Turn off all power and equipment switches Disconnect all power plugs from the properly grounded power outlets Connect all cables to the server and peripherals Plug all data communication cables into the utility sockets VV Vv Plug all power cords into the properly grounded power outlets Disconnecting cables gt Turn off all power and equipment switches gt Disconnect all power plugs from the properly grounded power outlets gt Unplug all data communication cables from the utility sockets gt Disconnect the relevant cables from the server and all the peripherals For connecting or disconnecting LAN cables the server does not need to be powered off To avoid loss of data teaming functionality has to be enabled 42 Operating Manual TX100 S3 Core Edition 6 Starting up and operation CAUTION Follow the safety instructions in chapter Important information on page 25 6 1 Opening the server Figure 4 Removing the cover gt Pull up on the locking lever 1 gt Fold open the side cover 2 gt Remove the side cover 3 TX100 S3 Core Edition Operating Manual 43 Starting up and operation 6 2 Control elements and indicators 6 2 1 Server front Fujitsu a O ______Q Figure 5 Front panel Power on indicator On Off button 3 USB connectors x2
43. ick Collect Data to start collecting system information TX100 S3 Core Edition Operating Manual 65 Starting up and operation headloss 192 168 10 10 G TXxXS a 0505 1353 Figure 16 PrimeCollect saving data A When the data retrieval process is complete the Save button will become available gt Click Save to store the gathered system information 66 Operating Manual TX100 S3 Core Edition Starting up and operation headloss 192 168 10 10 Eee EL EFL p File name P ollect_Data_2010 06 04 161518 Save Save ae type Cancel Ba Hele Figure 17 PrimeCollect saving data B gt Click Save Use the preset storage folder on RAM drive X X Users Public Documents Leave the default file name unchanged Transfering the PrimeCollect file to your client computer Click on the File Transfer icon in the VNC client menu bar lt gt headless 192 168 10 10 Sexo FAO Figure 18 VNC client menu bar TX100 S3 Core Edition Operating Manual 67 Starting up and operation The VNC file transfer interface will open E File Transfer with headless 192 168 10 10 gt UltreVNC LD Local Disk vif tocumacnine OJJ X J Local Disk v remoremactine OLJ D error_recovery X Users Public Documents Name Modified Name Sue Modified a E PrimeCollect Data 2010 0 45 05Kb 06 05 2010 03 45 dliageerr cen NA NS 2N1N 13 47 E diaguen x
44. ions Headless Setup x TX100 Headless FUJITSU Maintenance and Recovery Manager Maintenance _ Recovery PrimeCollect Reinstall Windows Start Shell Create RAID and Reinstall Reboot System Shutdown Help Figure 21 Maintenance and Recovery Manager user interface operating system recovery gt Ensure that the Maintenance amp Recovery DVD is in your DVD drive gt Ifthe default RAID or HDD configuration has been altered please ensure that the system meets the minimum requirements for operating system recovery a RAID 1 volume consisting of two hard disk drives two partitions on Disk 0 with the following capacities Primary partition at least 50 GB Recovery partition at least 300 MB For Japanese market Primary partition at least 32 GB Recovery partition at least 300 MB TX100 S3 Core Edition Operating Manual 71 Starting up and operation Select Reinstall Windows from the Recovery section in the Maintenance and Recovery Manager menu CAUTION Please note that all data on the primary partition of your hard disk drive will be lost Once the installation has been started the device must not be switched off unless the DVD tray opens indicating that the installation process is complete The recovery installation will be performed completely unattended i The server will reboot several times during the process The
45. l Windows recovery option see section Operating system recovery on page 71 A factory reset is inevitable requiring at least two hard disk drives IDs 0 and 1 However user data stored on additional hard disk drives IDs 2 and 3 can be preserved as follows gt VV Vv VV Vv Carefully note down your RAID array configuration RAID level for the hard disk drives with IDs 2 and 3 This is a prerequisite for proceeding any further If you cannot access your RAID array configuration you will not be able to recreate the original RAID array and preserve user data stored on the additional two hard disk drives Terminate all applications and shut down the server If the server does not shut down properly press and hold the On Off button for five seconds until the server switches off Disconnect the AC power cord from the system Pull the locking lever and fold out the side cover Unlatch and remove the side cover Disconnect the SATA data cables of the hard disk drives you want to prevent from being overwritten IDs 2 and 3 from the system board The two SATA connectors are marked with SATA 2 and SATA 3 Latch the bottom edge of the side cover to the server chassis Close the side cover until it locks in place Reconnect the AC power cord Power on your Headless server and establish a VNC connection as described in section Accessing the server using a VNC connection on page 61 Select Create RAID and Reinstall from t
46. ling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instructions in this manual Never connect or disconnect data transmission lines during a storm risk of lightning hazard Make sure that no objects e g jewelry paperclips etc or liquids can get inside the server risk of electric shock short circuit In emergencies e g damaged casing controls or cables penetration of liquids or foreign bodies switch off the server immediately remove all power plugs and contact your sales outlet or customer service team TX100 S3 Core Edition Operating Manual 27 Important information CAUTION Proper operation of the system in accordance with IEC 60950 1 2 resp EN 60950 1 2 is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted electric shock cooling fire protection interference suppression Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals If you install other expansions they ma
47. lving the system board Additionally a beep code might be audible A typical error cause might be an improperly seated memory module In order to resolve such problems proceed as follows gt Terminate all applications and shut down the server If the server does not shut down properly press and hold the On Off button for five seconds until the server switches off gt Disconnect the AC power cord from the system gt Pull the locking lever and fold out the side cover gt Unlatch and remove the side cover 88 Operating Manual TX100 S3 Core Edition Troubleshooting and tips VV Vv vyv y Ensure that all memory modules and expansion cards are properly seated in the slots Ensure that all cables are connected correctly Latch the bottom edge of the side cover to the server chassis Close the side cover until it locks in place Reconnect the AC power cord Contact the Fujitsu Technology Solutions customer service team if the problem persists The power LED flashes at low frequency 1 2 Hz once every two seconds This error state indicates that the system is not able to boot from its local hard disk drives Typically the server will then stop booting after the BIOS POST phase displaying an error message like Operating System not found In order to resolve the problem proceed as follows gt v VV Vv VV y Yy Terminate all applications and shut down the server If the server does not shut down properly
48. maged to the point of unreadability In this case replace the damaged disc 8 4 Added drive reported as defective The RAID controller is not configured for this drive gt Use ServerView RAID Manager to reconfigure your RAID controller For further information please refer to the ServerView Suite RAID Management user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http manuals ts fujitsu com Point to Industry Standard Servers Software ServerView Suite Administration and Manageability RAID Management For the Japanese market please use the following URL http primeserver fujitsu com primergy manual Replace the hard disk drive if it continues to be reported as defective see the PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance Manual 82 Operating Manual TX100 S3 Core Edition Troubleshooting and tips 8 5 Services or directories files on Headless server are no longer accessible for clients One or more of the installed services on the Headless server do not work as expected or it is not possible to access shared folders on the Headless server from a client computer Services or shares have been changed removed gt Establish a Remote Desktop connection to your Headless server as described in section 6 3 3 on page 49 Ask your system administrator if the configuration of services and shares is still correct Use th
49. mbedded MegaRAID software SATA Software RAID supports RAID levels 0 1 and 10 By default two hard disk drives drives 1 and 2 are combined into a RAID 1 array Configuring additional hard disk drives drives 3 and 4 requires ServerView RAID Manager For further information please refer to the ServerView Suite RAID Management user manual available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at Attp manuals ts fujitsu com TX100 S3 Core Edition Operating Manual 15 Functional overview Accessible drives The first top bay contains the server s DVD drive The 5 25 inch bay below is available for one additional accessible drive CD DVD drives or a magnetic tape drive The accessible drives cannot be replaced during operation Power supply The server has a permanently installed power supply unit that adjusts automatically to any mains voltage in the range 100 V 240 V High level of availability and data security When memory data is accessed 1 bit errors are identified in the main memory and automatically corrected with the error correcting code ECC method ASR amp R Automatic Server Reconfiguration and Restart restarts the system in the event of an error and automatically hides the defective system components The onboard SATA controller supports different RAID levels and increases the availability and data security of the system Server management Server
50. ml 06 05 2010 03 43 E setupact log U6fusfzuIiu 3 41 sotuperr loa 06 05 2010 03 42 gt 6 Filo s Folder s gt 1 le s Folder s History gt D6fU4fIU 18 43 39 Connected Progress Connected Figure 19 PrimeCollect transfering data gt Inthe right column point to the default storage folder X Users Public Documents Locate and select the PrimeCollect file zip format you have saved earlier In the left column select the destination directory on your local client system Click Receive to transfer the PrimeCollect file to your local client system VV Vv Contact the Fujitsu Technology Solutions customer support to analyse the log files and recommend further measures 68 Operating Manual TX100 S3 Core Edition Starting up and operation Rebooting or shutting down the server gt Remove the Maintenance amp Recovery DVD and close the DVD tray Fujitsu Technology Solutions Headless Setup 5 x TX100 Headless FUJITSU Maintenance and Recovery Manager Maintenance Recovery PrimeCollect Reinstall Windows Start Shell Create RAID and Reinstall Reboot System Figure 20 Maintenance and Recovery Manager user interface reboot shutdown gt Select Reboot System or Shutdown from the Maintenance section in the Maintenance and Recovery Manager menu to reboot your server into the operating system or shutting it down TX100 S3 Core Edition Operating Manual
51. n into account This saves resources and thus reduces the harm done to the environment Further information can be found at http ts fujitsu com products standard_servers index html for the EMEA market http primeserver fujitsu com primergy concept for the Japanese market Energy saving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables Please dispose of printer consumables and batteries in accordance with the applicable national regulations TX100 S3 Core Edition Operating Manual 35 Important information In accordance with EU directives batteries must not be disposed of with unsorted domestic waste They can be returned free of charge to the manufacturer dealer or an authorized agent for recycling or disposal All batteries containing pollutants are marked with a symbol a crossed out garbage can They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants Cd Cadmium Hg Mercury Pb Lead Labels on plastic casing parts Please avoid s
52. nection to your server is only possible if the Fujitsu service employee knows your personal VNC remote access password It is recommended to change your password after it has been used Further AIS Connect functions available from the task bar context menu Messages Display messages sent to your system through AIS Connect Set Remote Policy Accept or decline incoming remote access requests Make Smart Poll Send a connection request This function is only to be activated upon instruction from a member of the support staff Close VNC Session Close a VNC based remote connection that has been established to your system 60 Operating Manual TX100 S3 Core Edition Starting up and operation 6 4 Diagnostics 6 4 1 Accessing the server using a VNC connection Use a Virtual Network Computing VNC connection to access your server for performing the following tasks Diagnostics and troubleshooting Recovering the operating system Resetting the server You will need a USB stick with a spare capacity of at least 128 MB in order to access the server using a VNC connection gt If the server is still running press the On Off button to properly shut down the operating system and switch off the server If the server does not shut down properly press and hold the On Off button for five seconds until the server switches off gt Ensure that your server is connected to a client computer on your network running the
53. ned to install the server including hardware and software e Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability e Any failure to observe the guidelines in this manual and any improper repairs could expose the user to risks electric shock energy hazards fire hazards or damage the equipment e Before installing removing internal options to from the server turn off the server all peripheral devices and any other connected devices Also unplug all power cords from the power outlet Failure to do so can cause electric shock TX100 S3 Core Edition Operating Manual 25 Important information Before starting up CAUTION During installation and before operating the device observe the instructions on environmental conditions for your device see Ambient conditions on page 20 If the server has been moved from a cold environment condensation may form both inside and on the outside of the machine Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up Material damage may be caused to the server if this requirement is not met Only transport the server in the original packaging or in packaging that protects it from impacts and jolts Installation and operation CAUTION This unit should not be o
54. net port 1 see section Connecting devices to the server on page 40 If the Remote Desktop connection failed while connecting to your Headless server by its computer name try establishing the connection by specifying its IP address if available Ensure that the Remote Desktop connection is not blocked by local firewall settings or a security suite on your client computer Try to restart the Headless server by holding the On Off button for one second The server will then shut down properly and the power LED will turn off Press the On Off button again to reboot the Headless server and retry to establish a Remote Desktop connection If the server remains inaccessible it might be necessary to recover the operating system as described in section Operating system recovery on page 71 TX100 S3 Core Edition Operating Manual 85 Troubleshooting and tips 8 9 VNC connection fails It is no longer possible to establish a Remote Desktop connection or access any service or file on the Headless server Not even a VNC connection can be established as described in section 6 4 1 on page 61 gt Ensure that the Headless server is powered on gt Ensure that the Maintenance amp Recovery DVD has been properly inserted into the DVD drive and that your Headless server has successfully booted as described Strictly follow the further steps outlined in section Accessing the server using a VNC connection on page 61 gt Ensure that yo
55. nstall set up and operate your server This operating manual is intended for those responsible for installing the hardware and ensuring that the system runs smoothly It contains all the information you need to put your PRIMERGY TX100 S3 Core Edition into operation To understand the various expansion options you will need to be familiar with the fields of hardware and data transmission and you will require a basic knowledge of the underlying operating system TX100 S3 Core Edition Operating Manual 11 Introduction 1 2 Documentation overview More information on your PRIMERGY TX100 S3 Core Edition server can be found in the following documents Quick Start Hardware PRIMERGY TX100 S3 Core Edition leaflet only included as a printed copy ServerView Suite Overview amp Installation DVD booklet only included with the ServerView Suite as a printed copy Safety Notes and Regulations manual ZE OQ CS for the Japanese market Warranty manual REE for the Japanese market Returning used devices manual and Service Desk leaflet t 7 b amp L 2 for the Japanese market PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance Manual System Board D3009 for PRIMERGY TX100 S3 Technical Manual PRIMERGY manuals are available in PDF format on the ServerView Suite DVD 2 The ServerView Suite DVD 2 is part of the ServerView Suite supplied with every server If you no
56. omputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non residents of Japan without first obtaining authorization in accordance with the above law Harmonic Current Standards This product conforms to harmonic current standard JIS C 61000 3 2 4 Operating Manual TX100 S3 Core Edition Only for the Japanese market About SATA hard disk drives The SATA version of this server supports hard disk drives with SATA BC SATA storage interfaces Please note that the usage and operation conditions differ depending on the type of hard disk drive used Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive http primeserver fujitsu com primergy harddisk TX100 S3 Core Edition Operating Manual 5 Operating Manual TX100 S3 Core Edition Contents 1 1 1 2 1 3 2 1 2 2 4 1 4 2 4 3 4 4 4 5 4 6 5 1 5 2 5 3 5 4 5 5 INfFOOUCHON lt 4 64 2655 be eee rarr ee 11 Concept and target groups for this manual 11 Documentation overview 2 00 2 eee eee 12 Nota
57. on The server is connected to a network switch or router Direct cable connection The server is connected to a client computer Network connections up to 100 Mbit s use Ethernet cross over cable Gigabit Network connections use standard Category 5e Ethernet cable Make sure that your network connection uses onboard Ethernet port 1 see section Connecting devices to the server on page 40 6 3 2 Step 2 Switching the server on When switching on your PRIMERGY TX100 S3 Core Edition server it will perform a hardware test and then boot the pre installed Microsoft Windows Server 2008 R2 Foundation operating system CAUTION The On Off button does not disconnect the server from the mains voltage To completely disconnect it from the mains voltage remove the power plug from the socket The power on indicator item 1 in figure 5 on page 44 is off standby mode gt Boot your client computer if not already running Make sure that Remote Desktop connections are permitted for the i client computer on your network e g set up your firewall to allow exceptions The host computer your PRIMERGY TX100 S3 Core Edition server has already been set up to allow Remote Desktop connections 48 Operating Manual TX100 S3 Core Edition Starting up and operation gt Press the On Off button item 1 in figure 5 on page 44 on your PRIMERGY TX100 S3 Core Edition server gt Wait until the DVD tray opens indicating tha
58. ored to suit your model Activating this free software also gives you the opportunity of integrating one of our experts via remote access in a support case This helps you to obtain effective and fast solutions for your technical questions Open remote service conditions general terms and conditions Click here to activate later A Activate AIS Connect now Figure 9 AIS Connect client activation A gt Click Open remote service conditions for privacy and data protection information gt After reading the privacy and data protection information click on Activate AIS Connect now TX100 S3 Core Edition Operating Manual 57 Starting up and operation AIS Connect Activation Step 2 4 Data protection information Ww Protection of your privacy is of particular importance for Fujitsu You remain anonymous at all times The configuration of your PC is only linked to the serial number of your computer so that only relevant information for your computer is assorted and sent to you Data is only transferred via encrypted connections only I agree with collection processing and saving of my personal data Furthermore I agree to hand over my personal data to commissioned third parties if this is required to provide service activities Back _ A T Figure 10 AIS Connect client activation B Click J agree to confirm your agreement to the terms and conditions or Back to return to the previous wizard scre
59. perated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connectors The unit automatically adjusts itself to a mains voltage in a range of 100 V 240 V Ensure that the local mains voltage lies within these limits This device must only be connected to properly grounded power outlets or insulated sockets of the rack s internal power supply with tested and approved power cords Ensure that the device is connected to a properly grounded power outlet close to the device 26 Operating Manual TX100 S3 Core Edition Important information CAUTION Ensure that the power sockets on the device and the properly grounded power outlets are freely accessible The On Off button or the main power switch if present does not isolate the device from the mains power supply To disconnect it completely from the mains power supply unplug all network power plugs from the properly grounded power outlets Always connect the server and the attached peripherals to the same power circuit Otherwise you run the risk of losing data if for example the server is still running but a peripheral device e g memory subsystem fails during a power outage Data cables must be adequately shielded Ethernet cab
60. r menu options TX100 S3 Core Edition Operating Manual 63 Starting up and operation 6 4 2 Gathering diagnostic information PrimeCollect enables you to collect and store information about the hardware and software of your PRIMERGY server In case of a problem PrimeCollect facilitates and quickens error diagnostics by providing service technicians with relevant log event and configuration files For a listing of the gathered output files please refer to the PrimeCollect user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http manuals ts fujitsu com For the Japanese market please use the following URL http primeserver fujitsu com primergy manual gt Establish a VNC connection as described in section Accessing the server using a VNC connection on page 61 Fujitsu Technology Solutions Headless Setup x Q TX100 Headless FUJITSU Maintenance and Recovery Manager r Maintenance J r Recovery PrimeCollect Reinstall Windows Start Shell Create RAID and Reinstall Reboot System Shutdown Help Figure 14 Maintenance and Recovery Manager user interface PrimeCollect gt Select PrimeCollect from the Maintenance section in the Maintenance and Recovery Manager menu 64 Operating Manual TX100 S3 Core Edition Starting up and operation headloss 192 168 10 10 Figure 15 PrimeCollect collecting data Cl
61. rs gt To change advanced DNS WINS and IP settings click Advanced gt After integrating your PRIMERGY TX100 S3 Core Edition server into the destination network use any connected client to check whether your server is available in the local network neighborhood 6 3 4 3 Providing computer name and domain It is highly recommended to change the default computer name in order to eliminate the possibility of a naming conflict with existing network objects gt Under Provide Computer Information click Provide computer name and domain If the Initial Configuration Tasks pane is not available proceed as follows gt Click Start right click My Computer and then click Properties gt Click Change Settings TX100 S3 Core Edition Operating Manual 55 Starting up and operation gt Inthe Computer Name tab add a computer description optional and click Change to alter the default computer name and domain settings gt Enter your preferred computer name gt In the Member of section change or confirm the workgroup name By default your server has been joined to a workgroup called Workgroup gt In order to join your server to a domain select the radio button next to Domain and enter the preferred domain name When joining your PRIMERGY TX100 S3 Core Edition server to a domain please consider the following restrictions of the pre installed Windows Server 2008 R2 Foundation operating system Your server c
62. s and then click Remote Desktop Connection If the Remote Desktop Connection shortcut is not listed in the start menu at the specified location proceed as follows gt On your client computer click Start point to Run and then type mstsc in the Open box Click OK The Remote Desktop Connection window will open gt In the Computer box type the default IP address or the default computer name of your PRIMERGY TX100 S3 Core Edition server gt Click Connect Click on the Administrator icon type the default password of the Headless server into the password field and press Enter to log into the preinstalled operating system Default user name Administrator Default password TX100preinstalled You will be taken to the Initial Configuration Tasks pane TX100 S3 Core Edition Operating Manual 51 Starting up and operation 6 3 4 Step 4 Completing the operating system installation BY Initial Configuration Tasks n i Perform the following tasks to configure this server kj Speciyng computer information de Computer Informatic PA Activate Windows BR contig named Product 1D Local Area Connection Pvd add WR Provide computer name and domain Full Computer Name Hesde Workgroup Updating your Windows server Update This S Updates a Enable automatic updating arri leedbisck E Downoad and inital update Customize This Fe aiioe All atese
63. stallation has been started the device must not be switched off unless the DVD tray opens indicating that the installation process is complete The RAID array rebuild and recovery installation will be performed i completely unattended The server will reboot several times during the process The VNC connection will be closed upon the first reboot and can be re established about three minutes later for a limited time to monitor the installation progress gt Wait until the DVD tray opens indicating that the installation process is complete The system can now be used however data redundancy will not be available until the RAID array rebuild is complete Depending on the hard disk drive capacity the overall process can take up to several hours gt Remove the Maintenance amp Recovery DVD and close the DVD tray gt Perform steps 3 through 5 in section Initial operation on page 48 in order to finalize the operating system installation and starting up your server 74 Operating Manual TX100 S3 Core Edition Starting up and operation 6 6 Configuring the onboard SATA controller In order to configure the onboard SATA controller please proceed as follows After booting the operating system from HDD gt Establish a Remote Desktop connection as described in section 6 3 3 on page 49 gt Use ServerView RAID Manager to configure and manage your SATA controller and attached devices For further information please re
64. t the startup process is complete When starting up your server for the first time the boot and initialization process may take up to 20 minutes 6 3 3 Step 3 Establishing a Remote Desktop connection In order to connect your client computer to your PRIMERGY TX100 S3 Core Edition server please proceed as follows 6 3 3 1 Connecting to your server You can connect to your server by specifying either its name or IP address The IP Internet Protocol address is a 32 bit number that uniquely i identifies a computer or other device on a TCP IP network TCP IP is the protocol that your computer uses to communicate with other computers on your network gt Determine your network configuration Please read the following sections thoroughly to help you decide how to establish the remote connection Connect by computer name If DHCP Dynamic Host Configuration Protocol is enabled on your network the PRIMERGY TX100 S3 Core Edition server is automatically configured to obtain an IP address from the DHCP server DHCP doesn t require you to manually configure TCP IP settings even if you move your computer to another location DHCP is a standard protocol that allows a server to dynamically distribute IP addressing and configuration information to clients e g IP address subnet mask default gateway DNS WINS server addresses The computer name is resolved to the IP address using Domain Name Service DNS TX100 S3 Core
65. th fingerprints oil dust etc If dirty clean with a soft dry cloth wiping from the center to the edge Do not use benzene thinners water record sprays antistatic agents or silicone impregnated cloth 30 Operating Manual TX100 S3 Core Edition Important information e Be careful not to damage the CD DVD BD surface e Keep the CDs DVDs BDs away from heat sources e Do not bend or place heavy objects on CDs DVDs BDs e Do not write with ballpoint pen or pencil on the label printed side e Donotattach stickers or similar to the label side Doing so may cause rotational eccentricity and abnormal vibrations e When a CD DVD BD is moved from a cold place to a warm place moisture condensation on the CD DVD BD surface can cause data read errors In this case wipe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer e To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use e Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided You can prevent damage from the optical drive and the CDs DVDs BDs as well as premature wear of the disks by observing the following suggestions Only insert disks in the drive when needed and remove them after use Store the disks in suitable sleeves Protect the disks from exposure to he
66. ticking your own labels on plastic parts wherever possible since this makes it difficult to recycle them Returns recycling and disposal Please handle returns recycling and disposal in accordance with local regulations The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the framework for returning and recycling used HE equipment and is valid across the EU When returning your used device please use the return and collection systems available to you Further information can be found at http ts fujitsu com recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 36 Operating Manual TX100 S3 Core Edition 5 Hardware installation CAUTION e Follow the safety instructions in the chapter Important information on page 25 e Do not expose the server to extreme environmental conditions see Ambient conditions on page 20 Protect the server from dust humidity and heat e Make sure that the server is acclimatized for the time indicated in this table before putting it into operation
67. tional conventions 13 Functional overview 2 2 ee eee ee ee et 15 FOUMIGS Lui eS eR EEE SS SESS Pee SSS 15 Server specification 18 Installation steps overview 23 Important information 25 Safety instructions 2 0 2022 eee ees 25 ENERGY STAR 4660228484 852 RR ES 33 CE conformity 2222s ser dee eee eae eee ee wen os 33 FCC Class A Compliance Statement 34 Transporting the server 2 ee eee eee ee 35 Environmental protection 00002 ee eae 35 Hardware installation 2 1 eee ee es 37 Unpacking the server 38 Setting up the server 39 Connecting devices to the server 40 Connecting the server to the mains 41 Notes on connecting disconnecting cables 42 TX100 S3 Core Edition Operating Manual Contents 6 1 6 2 6 2 1 G21 Bea is 6 2 2 6 2 2 1 6 2 2 2 6 3 6 3 1 6 3 2 6 3 3 6 3 3 1 6 3 3 2 6 3 4 6 3 4 1 6 3 4 2 6 3 4 3 6 3 5 6 4 6 4 1 6 4 2 6 5 6 5 1 6 5 2 6 6 6 7 6 8 6 9 Starting up and operation aoao 43 Opening the Serv r 42 5522 58 5 ee ES ee ee eee es 43 Control elements and indicators 44 SENIO s ane th We oe HS Rh R 44 Control elements ii es Raw RRR RR A k 45 Indicators on the control panel 45 SORIA ale Bk oe ah E E R 46 Indicators on the connector panel 46 Push button mains switch LL 47 Initial operation nie FER e 4
68. tomer shall bear the cost of replacing replaceable components which have exceeded their operating life Note that these are only guidelines and do not constitute a guarantee of trouble free operation during the maintenance support period High safety use This product has been designed and manufactured for general uses such as general office use personal use domestic use and normal industrial use It has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk to life or body if such safety cannot be ensured TX100 S3 Core Edition Operating Manual 3 These uses include control of nuclear reactions in nuclear power plants automatic airplane flight control air traffic control traffic control in mass transport systems medical devices for life support and missile guidance control in weapons systems hereafter high safety use Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use Please consult the sales staff of Fujitsu if intending to use this product for high safety use Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning To prevent a momentary voltage drop use of an AC uninterruptible power supply is recommended This notice follows the guidelines of Voltage Dip Immunity of Personal C
69. ules Configuration Memory slots 4 Memory slot type DIMM DDR3 Memory capacity 2 GB 32 GB min max Memory protection ECC Memory notes 1333 MHz memory modules with 2 4 or 8 GB Interfaces USB connectors 9 x USB 2 0 2x front 6x rear 1x internal for backup device Graphics 15 pin 1x VGA Serial 1 9 pin 1 x serial RS 232 LAN Ethernet RJ 45 2 x Gbit s Ethernet Operating Manual TX100 S3 Core Edition Functional overview Onboard or integrated controllers Serial ATA total 6 RAID Controller 4 port SATA with RAID 0 1 for HDDs SATA Controller Intel C202 LAN Controller Intel 82574L and Intel 82579LM onboard 2 x 10 100 1000 Mbit s PXE Boot by LAN via PXE Server Teaming supported Trusted Platform Module TPM Infineon 1 2 option Slots PCI Express Gen2 x1 1x mechanically x4 notched PCI Express Gen2 x4 1x mechanically x4 notched PCI Express Gen2 x8 1x PCI Express Gen2 x8 1x mechanically x16 Drive bays Hard disk bay configuration 4x 3 5 inch easy change SATA Accessible drives 2 one bay is occupied by DVD DVD RW 5 25 inch Operating Panel Operating buttons On off switch Status LEDs Power green Dimensions Weight Tower W x D x H 175 x 419 x 395 mm Weight
70. ult Also make a list of any error messages that were displayed gt Switch off the server gt Contact the Fujitsu Technology Solutions customer service team 8 1 Power on indicator remains dark The power on indicator remains dark after you switch on your device Power cords connected incorrectly gt Make sure that the power cord is correctly connected to the server and the grounded power outlet For further information refer to section Connecting the server to the mains on page 41 Power supply overloaded gt Disconnect the server power plug from the grounded power outlet gt Wait a few minutes before you reconnect the power plug to the grounded power outlet gt Switch on your server TX100 S3 Core Edition Operating Manual 81 Troubleshooting and tips 8 2 Incorrect date and time Set the date and time in the operating system If the date and time are still wrong after the server has been switched off and back on again replace the lithium battery for a description refer to the PRIMERGY TX100 S3 Upgrade and Maintenance Manual or contact the Fujitsu Technology Solutions customer service team 8 3 Optical drive not cannot read discs Ensure that the CD DVD BD is properly inserted into the optical drive with its label facing up Check the CD DVD BD for dust or smudges If necessary carefully wipe down the disc with a soft lint free cloth Check if the CD DVD BD is scratched bent or otherwise da
71. ur Headless server is connected to your network through its onboard Ethernet port 1 see section Connecting devices to the server on page 40 and that all additional LAN ports on expansion boards have been disconnected gt Check the network cable between the client computer and the Headless server for proper connection gt Ensure that the LAN activity LEDs on the Ethernet adapters of your client computer and Headless server indicate a successful connection gt Use a direct network connection between client computer and Headless server instead of a switched network connection gt Try using a different USB stick for establishing the VNC connection in order to rule out this potential source of error see section Accessing the server using a VNC connection on page 61 gt Try accessing your Headless server from a different client computer in order to test the VNC connection gt Ifthe VNC Viewer should crash after it has been started try restarting the viewer by double clicking the Recovery cmd file in the Recovery directory on your USB stick You may have to repeat this procedure up to three times until the VNC connection is established gt Contact the Fujitsu Technology Solutions customer service team if the problem persists 86 Operating Manual TX100 S3 Core Edition Troubleshooting and tips 8 10 Operating system recovery with 4 HDD configurations The operating system cannot be recovered using the Reinstal
72. y damage the system or violate the safety regulations Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet The components marked with a warning notice e g lightning symbol may only be opened removed or exchanged by authorized qualified personnel Exception CSS components can be replaced The warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server all peripheral devices and any other connected devices Also unplug all power cords from the outlet Failure to do so can cause electric shock Do not damage or modify internal cables or devices Doing so may cause a device failure fire or electric shock Devices inside the server remain hot after shutdown Wait for a while after shutdown before installing or removing internal options The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity from your body Do not touch the circuitry on boards or soldered p

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