Ideal Independent C User Manual
Contents
1. Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Independent User s2. USERS GUIDE Independent C24 C30 C35 For installation guide see reverse of book When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal CS ee eae ee ee ee ee ee ee ae ee ee a eee ee ee ee ee ee ee ee ae ae ee ee ee ee ee ee ee l FOR ANY QUERIES PLEASE RING THE l l IDEAL CONSUMER HELPLINE 01482 498660 l l NOTE BOILER RESET PROCEDURE l I To reset boiler turn mode control knob to reset position and immediately turn knob back to required setting I L me eee eee eee eee eee eee eee ee es es es a Introduction Minimum Clearances The Independent is a wall mounted room sealed condensing Clearances of 165mm 6 1 2 above 100mm 4 below combination boiler featuring full sequence automatic spark ignition 2 5mm 1 8 at the sides and 450mm 17 3 4 at the front of and fan assisted combustion the boiler casing must be allowed for servicing Due to the high efficiency of the boiler condensate is produced from Bottom clearance the flue gases and this is drained to a suitable disposal point through Bottom clearance after installation can be reduced to 5mm a plastic waste pipe at the base of the boiler A condensate plume This must be obtained with an easily removable panel to will also be visible at the flue terminal enable
3. at 6 00pm 18 hours OFF at 10 00pm 22 hours PERIOD MANUAL SWITCH OPERATION To set the timer for timed operation move the switch to the TIMED position To set the timer to be continuously on move the switch to the MANUAL ON position To set the timer to be continuously off move the switch to the MANUAL OFF position NOTE If boiler does not light when in timed on or manual on position increase temperature on room stat 4 Independent User s POINTS FOR THE BOILER USER Note n line with our current warranty policy we would ask that you check through the Troubleshooting guide to identify any problems external to the boiler prior to requesting a service engineers visit Should the problem be found to be other than with the appliance we reserve the right to levy a charge for the visit or for any pre arranged visit where access is not gained by the engineer TROUBLESHOOTING NO HOT WATER Check the mains switch fused Check the mains switch fused spur is turned on and ensure spur is turned on and ensure Check the fused spur is turned switch mode control knob D is switch mode control knob D is on and ensure switch mode in the summer or winter position in the winter position control knob D is in the winter position NO HOT WATER OR CENTRAL HEATING NO CENTRAL HEATING Check the timer is in an ON position and the room thermostat Does the boiler have a display is turned up s
4. is operating in frost mode continued Independent User s 5 FAULT CODES DISPLAY CODE ON BOILER ACTION DESCRIPTION burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner burner Outside Sensor Failure Low Mains Voltage Unconfigured PCB No Water Flow Thermistor 5 Boiler Resets in 15 minutes False Flame Lockout BCC Activation Fault BCC Fault Low Water Pressure Flow Temperature Overheat No Water Flow Flame Loss Fan Fault Flow Thermistor Return Thermistor Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Contact a qualified electrician or your electricity provider Unconfigured PCB Please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Instal
5. the appliance by a person responsible for their safety To reset boiler turn the mode control knob D to reset position Children should be supervised to ensure that they do not play with and immediately turn knob back to required setting The boiler will repeat the ignition sequence If the boiler still fails to light ie appliance i consult a Gas Safe Registered Engineer or in IE a Registered In cases of repeated or continuous shutdown a Gas Safe Registered Gas Installer RGIl Engineer or in IE a Registered Gas Installer RGII should be called to investigate and rectify the condition causing this and carry out an operational test Only the manufacturers original parts should be used for replacement CH being supplied DHW being supplied DHW preheat TA DAM All Gas Safe Register installers carry a Gas Safe Register ID card and have a registration number Both should be recorded in the Benchmark Commissioning Checklist You can check your installer by calling Gas Safe Register direct on 0800 4085500 Ideal Stelrad Group is a member of the Benchmark scheme and fully supports the aims of the programme Benchmark has been introduced to improve the standards of installation and commissioning of central heating systems in the UK and to encourage the regular servicing of all central heating systems to ensure safety and efficiency THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVIC THE MARK OF QUALITY FOR THE
6. the consumer to view the system pressure gauge and The Independent is a combination boiler providing both central to provide the 100mm clearance required for servicing heating and instantaneous domestic hot water To light the boiler Refer to Frame 1 Safety 1 CHECK THAT THE ELECTRICITY SUPPLY TO BOILER IS Current Gas Safety Installation amp Use OFF Regulations or rules in force 2 Set the mains mode knob control D to Off In your own interest and that of safety it is the law that this boiler must be installed by a Gas Safe Registered Engineer in accordance with the above regulations Central Heating temperature control C to max In IE the installation must be carried out by a Registered Gas Installer 4 Set the preheat control A to on RGII and installed in accordance with the current edition of I S 813 5 Ensure that all hot water taps are turned off 3 Set the Domestic Hot Water temperature control B and Domestic Gas Installations the current Building Regulations and 6 Switch ON electricity to the boiler and check that all reference should be made to the current ETCI rules for electrical controls e g timer and room thermostat are ON refer to installation mechanical timer instructions Page 4 It is essential that the instructions in this booklet are strictly followed 7 Set the mode knob control to winter Ml for safe and economical operation of the boiler The boil
7. INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS Independent User s Operation Winter conditions i e CH and DHW required Ensure the mode knob control D is set to winter Ml The boiler will fire and supply heat to the radiators but will give priority to DHW on demand The DHW preheat will operate as described under Summer conditions during periods when there is no call for CH Summer conditions i e DHW only required Set the mode knob control to Summer Set the CH external controls to OFF Preheat will operate with the preheat switch A set to ON The boiler will fire periodically for a few seconds to maintain the DHW calorifier in a preheated condition The average time period between firing is 90 minutes This may vary considerably due to the surrounding ambient temperature of the boiler The boiler will fire whenever there is a demand for DHW The boiler preheat facility can be immobilised by turning the preheat switch A to OFF This will stop the boiler operating for short periods This facility is primarily provided for boiler installations in a sensitive area i e bedroom etc Note The pump will operate briefly as a self check once every 24 hours regardless of system demand Control of water temperature Domestic Hot Water The DHW temperature is limited by the boiler controls to 64 C maximum at low draw off rate adjustable via the DHW temperat
8. er will commence the ignition sequence first supplying heat to preheat the domestic hot water and then to the central Electricity Supply heating if required This appliance must be earthed Note n normal operation the boiler status display E will Supply 230 V 50 Hz The fusing should be 3A show codes mf Important Notes tf Standby no demand for heat This appliance must not be operated without the casing correctly fitted and forming an adequate seal lf the boiler is installed in a compartment then the compartment MUST NOT be used for storage purposes fit is known or suspected that a fault exists on the boiler then Lia it MUST NOT BE USED until the fault has been corrected by a Boiler frost protection boiler will fire if temperature is Gas Safe Registered Engineer or in IE a Registered Gas Installer below 5 degrees C ell i During normal operation the burner on indicator F will remain Under NO circumstances should any of the sealed components on illuminated when the burner is lit this appliance be used incorrectly or tampered with This appliance is not intended for use by persons including Note If the boiler fails to light after five attempts the fault code children with reduced physical sensory or mental capabilities or 4 will be displayed lack of i dk led l they h b i ack of experience and knowledge unless they have been given RESET PROCEDURE supervision or instructions concerning use of
9. f this fails to remedy the problem THE BOILER WILL NOT OPERATE IF THE PRESSURE HAS the assistance of a Gas Safe Registered Engineer or in IE a REDUCED TO LESS THAN 0 3 BAR UNDER THIS CONDITION Registered Gas Installer RGII should be sought Escape of gas Should a gas leak or fault be suspected contact the National Gas Emergency Service without delay Telephone 0800 111 999 Do NOT search for gas leaks with a naked flame Cleaning For normal cleaning simply dust with a dry cloth To remove stubborn marks and stains wipe with a damp cloth and finish off with a dry cloth DO NOT use abrasive cleaning materials 3G9933 ee Maintenance PRESSURE GAUGE The appliance should be serviced at least once a year by a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII MECHANICAL 24 HOUR TIMER SETTING UP Outer dial The outer dial should be set to the current time Rotate the dial slowly in a clockwise direction until the correct hour is aligned with the arrow printed on the dial Note that the outer dial is printed with the 24hr clock e g 8 00am 8 on the dial 8 00pm 20 on the dial Do not attempt to rotate the dial in an anti clockwise direction PROGRAMMING SWITCHING TIMES Set tappets to outer edge for ON periods and set tappets to inner edge for OFF periods f Align current The example shown has been set with 2 on periods time to arrow ON at 9 00am OFF at 1 00pm 13 hours ON
10. howing on the front control panel Is water coming out of the hot water tap when turned on Does the boiler operate and provide central heating See boiler Fault Codes section If 0 is displayed then contact Ideal Customer Services Helpline if your appliance is under warranty or a Gas Safe Check the time settings on the Registered Engineer in IE a programmer are as you require Contact a Gas Safe Registered Registered Gas Installer RGII and adjust if necessary Engineer or in IE a Registered if out of warranty Gas Installer RGII See boiler Operation Modes and Fault Codes section See boiler Operation Modes and Fault Codes section If 0 is displayed then contact a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII Contact a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII OPERATION MODES DISPLAY CODE ON BOILER DESCRIPTION The boiler is in standby mode awaiting either a central heating call or hot water demand burner The boiler has a call for central heating but the appliance has reached the desired temperature set on the boiler The boiler has a call for hot water but the appliance has reached the desired temperature set on the boiler burner The boiler is operating in central heating mode The boiler is operating in hot water mode burner The boiler is operating in pre heat mode burner The boiler
11. ler RGII 1 Turn power off and on at the fused spur 2 If the boiler fails to operate please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Check system pressure is between 1 amp 1 5bar on the pressure gauge If the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII 1 Check other gas appliances in the house are working to confirm a supply is present in the property 2 If other appliances do not work or there are no other appliances check the gas supply is on at the meter and or pre payment meter has credit If the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII
12. ould be drained If the system includes a frost thermostat then during cold weather the boiler should be turned OFF at the time switch if fitted ONLY The mains supply should be left switched ON with the boiler thermostat left in the normal running position Boiler Overheat Protection The boiler controls will shut down the boiler in the event of overheating Should this occur a fault code L will be displayed Refer to fault chart Flame Failure Should this occur a fault code F 2 will be displayed Refer to fault chart continued G Pressure Gauge H Condensate Drain J Economy Mode Loss of system water pressure Condensate Drain The gauge G indicates the central heating system pressure If The condensate drain H must not be modified or blocked the pressure is seen to fall below the original installation pressure Blockage of the condensate drain caused by debris or of 1 2 bar over a period of time then a water leak may be freezing can cause automatic shutdown of the boiler indicated In this event the re pressurise the boiler If unable to If freezing is suspected and the pipe run is accessible an do so or if the pressure continues to drop a Gas Safe Registered attempt may be made to free the obstruction by pouring Engineer or in IE a Registered Gas Installer RGII should be hot water over the exposed pipe and clearing any blockage consulted from the end of the pipe I
13. ure control B Approx flow temperatures for the boiler thermostat settings are Knob Setting Minimum Flow Temperature 40 C 104 F 64 C 147 F Maximum 1 BOILER CONTROLS Legend A Pre heat On Off B DHW Temperature Control C CH Temperature Control Independent User s D Mode Control E Boiler Status F Burner on Indicator Due to system variations and seasonal temperature fluctuations DHW flow rates temperature rise will vary requiring adjustment at the draw off tap the lower the rate the higher the temperature and vice versa Central Heating The boiler controls the central heating radiator temperature to a maximum of 80 C adjustable via the CH temperature control C The Independent is a high efficiency combination boiler which is most efficient when operating in condensing mode The boiler will operate in this mode if the CH temperature control C is set to the e position economy mode This control should be set to maximum for very cold periods To shut down the boiler Set the mode knob control to OFF To relight the boiler Repeat the procedure detailed in To light the boiler Frost protection If no system frost protection is provided and frost is likely during a short absence from home leave the heating controls if fitted at a reduced temperature setting For longer periods the entire system sh
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